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+# Getting Support
+
+Zend Framework offers three support channels:
+
+- For real-time questions, use our
+  [Slack](https://zendframework-slack.herokuapp.com)
+- For detailed questions (e.g., those requiring examples) use our
+  [forums](https://discourse.zendframework.com/c/questions/components)
+- To report issues, use this repository's
+  [issue tracker](https://github.com/zendframework/zend-code/issues/new)
+
+**DO NOT** use the issue tracker to ask questions; use Slack or the forums for
+that. Questions posed to the issue tracker will be closed.
+
+When reporting an issue, please include the following details:
+
+- A narrative description of what you are trying to accomplish.
+- The minimum code necessary to reproduce the issue.
+- The expected results of exercising that code.
+- The actual results received.
+
+We may ask for additional details: what version of the library you are using,
+and what PHP version was used to reproduce the issue.
+
+You may also submit a failing test case as a pull request.

Moved support files into docs directory and added SUPPORT.md