396865 ÷ 20 
We're looking to find how many times 20 goes into 396865.

Going ahead to step 1:
20 goes into 3 0 times with a remainder of 3.
Use 0 as the next digit of our solution. 
Result so far: 0.0
If we take 0 away from 3, we end up with 3.
Bring next digit (9) of the dividend behind the 3 and repeat the process: 39 / 20

Let's proceed to step 2:
39 divided by 20 is 1 with a remainder of 19.
Record the quotient 1 as the next digit in the result. 
Result so far: 1.0
If we take 20 away from 39, we end up with 19.
Include the next digit (6) from the dividend after 19, then repeat: 196 / 20

Advancing to step 3:
20 goes into 196 9 times with a remainder of 16.
Put 9 as the next digit of the answer. 
Result so far: 19.0
Subtract 180 from 196 to get 16.
Include the next digit (8) from the dividend after 16, then repeat: 168 / 20

Let's proceed to step 4:
20 can be fit into 168 8 times, resulting in a remainder of 8.
Write down 8 as next digit of the result. 
Result so far: 198.0
The remainder is 8 after subtracting 160 from 168.
Fetch the next digit (6) from the dividend, attach it to 8 and continue: 86 / 20

Moving on to step 5:
If we divide 86 by 20, we get 4 and a remainder of 6.
Record the quotient 4 as the next digit in the result. 
Result so far: 1984.0
If we take 80 away from 86, we end up with 6.
Append the next digit (5) from the dividend to 6 and continue with: 65 / 20

Going ahead to step 6:
20 can be fit into 65 3 times, resulting in a remainder of 5.
The number 3 becomes the next digit in our result. 
Result so far: 19843.0
Subtracting 60 from 65 leaves us with 5.
Since there are no more digits in the dividend, we add a zero to the remainder making it 50, and continue the process.

Let's proceed to step 7:
The number 20 fits into 50 2 times, leaving a remainder of 10.
Put 2 as the next digit of the answer. 
Result so far: 19843.2
Subtracting 40 from 50 leaves us with 10.
Since there are no more digits in the dividend, we add a zero to the remainder making it 100, and continue the process.

Advancing to step 8:
20 goes into 100 5 times with a remainder of 0.
Record the quotient 5 as the next digit in the result. 
Result so far: 19843.25
The remainder is 0 after subtracting 100 from 100.
Since there are no more digits in the dividend, we add a zero to the remainder making it 0, and continue the process.

Let's proceed to step 9:
The number 20 fits into 0 0 times, leaving a remainder of 0.
The number 0 becomes the next digit in our result. 
Result so far: 19843.25
Subtracting 0 from 0 leaves us with 0.
Since there are no more digits in the dividend, we add a zero to the remainder making it 0, and continue the process.

Moving on to step 10:
20 can be fit into 0 0 times, resulting in a remainder of 0.
Record the quotient 0 as the next digit in the result. 
Result so far: 19843.25
If we subtract 0 from 0, we get 0.
Since there are no more digits in the dividend, we add a zero to the remainder making it 0, and continue the process.

In conclusion, the division gives 19843.25 with a balance of 0.0.