We look at the division of 20428947 by 962 
Let's see how many times 962 fits into 20428947.

On to step 1:
The number 962 fits into 2 0 times, leaving a remainder of 2.
Record the quotient 0 as the next digit in the result. 
Result so far: 0.0
The remainder is 2 after subtracting 0 from 2.
Append the next digit (0) from the dividend to 2 and continue with: 20 / 962

Step 2:
The number 962 fits into 20 0 times, leaving a remainder of 20.
Put 0 as the next digit of the answer. 
Result so far: 0.0
If we take 0 away from 20, we end up with 20.
Append the next digit (4) from the dividend to 20 and continue with: 204 / 962

Going ahead to step 3:
If we divide 204 by 962, we get 0 and a remainder of 204.
Record the quotient 0 as the next digit in the result. 
Result so far: 0.0
If we subtract 0 from 204, we get 204.
Fetch the next digit (2) from the dividend, attach it to 204 and continue: 2042 / 962

On to step 4:
The number 962 fits into 2042 2 times, leaving a remainder of 118.
The number 2 becomes the next digit in our result. 
Result so far: 2.0
The remainder is 118 after subtracting 1924 from 2042.
Bring next digit (8) of the dividend behind the 118 and repeat the process: 1188 / 962

Step 5:
If we divide 1188 by 962, we get 1 and a remainder of 226.
Write down 1 as next digit of the result. 
Result so far: 21.0
If we take 962 away from 1188, we end up with 226.
Append the next digit (9) from the dividend to 226 and continue with: 2269 / 962

Advancing to step 6:
When dividing 2269 by 962, we get 2 with a remainder of 345.
Put 2 as the next digit of the answer. 
Result so far: 212.0
If we subtract 1924 from 2269, we get 345.
Grab the next digit (4) from the dividend, add it to 345, then carry on: 3454 / 962

Let's proceed to step 7:
962 can be fit into 3454 3 times, resulting in a remainder of 568.
Use 3 as the next digit of our solution. 
Result so far: 2123.0
The remainder is 568 after subtracting 2886 from 3454.
Include the next digit (7) from the dividend after 568, then repeat: 5687 / 962

Advancing to step 8:
962 can be fit into 5687 5 times, resulting in a remainder of 877.
The number 5 becomes the next digit in our result. 
Result so far: 21235.0
Subtract 4810 from 5687 to get 877.
Since there are no more digits in the dividend, we add a zero to the remainder making it 8770, and continue the process.

Advancing to step 9:
When dividing 8770 by 962, we get 9 with a remainder of 112.
Use 9 as the next digit of our solution. 
Result so far: 21235.9
Deduct 8658 from 8770 and we're left with 112.
Since there are no more digits in the dividend, we add a zero to the remainder making it 1120, and continue the process.

On to step 10:
When dividing 1120 by 962, we get 1 with a remainder of 158.
Record the quotient 1 as the next digit in the result. 
Result so far: 21235.91
The remainder is 158 after subtracting 962 from 1120.
Since there are no more digits in the dividend, we add a zero to the remainder making it 1580, and continue the process.

Advancing to step 11:
1580 divided by 962 is 1 with a remainder of 618.
Use 1 as the next digit of our solution. 
Result so far: 21235.911
If we subtract 962 from 1580, we get 618.
Since there are no more digits in the dividend, we add a zero to the remainder making it 6180, and continue the process.

The final result is 21235.911 with a remainder of 0.0618.