No significant changes 102-12: External initiatives 4 102-13: Membership to associations 4 102-14: Statement from senior decision-maker 2 102-16: Values, principles, standards and norms of behavior 13 102-17: Mechanisms for advice and concerns about ethics 29-30 102-18: Governance structure 18-19 102-40: List of stakeholder groups 24 102-41: Collective bargaining agreements 35 102-42: Identifying and selecting stakeholders 23 102-43: Approach to Stakeholder engagement 24 102-44: Key topics and concerns raised 24 102-45: Entities included in the consolidated financial statements 22 102-46: Defining report content and topic Boundaries 25-27 102-47: List of material topics 26-27 102-48: Restatements of information 86 102-49: Changes in reporting 22 GRI Content Index For Materiality Disclosures Services, GRI has reviewed to ensure that the GRI content is clear and that the references used for Disclosures from 102-40 to 102-49 correspond to the sections indicated in the report.