CS 2.4 Location of organisation’s headquarters CS inside back cover 2.5 Countries of operation CS 4-5 2.6 Nature of ownership and legal form ar 16-17 2.7 Markets served CS 4-5 + ar 6-9 2.8 Scale of the reporting organisation CS 4-5, 36 + ar 89-90 2.9 Significant operational or other changes during the reporting period ar 18 2.10 Awards received in the reporting period CS inside back cover + ar 9 3 Report parameters Report profile 3.1 Reporting period CS 38 3.2 Date of most recent previous report CS 38 3.3 Reporting cycle CS 38 3.4 Contact for questions regarding the report CS inside back cover Report scope and boundaries 3.5 Process for defining report content CS 10, 12 3.6 Boundary of the report CS 38 3.7 Specific limitations on the scope or boundary of the report.