FN-CF- (1) Number of complaints filed with the Consumer Financial Protection Bureau (CFPB), (2) percentage with monetary or non-monetary relief, (3) percentage disputed by consumer, (4) percentage that resulted in investigation by the CFPB (1) 917 complaints filed with the CFPB* (2) 9% monetary relief; 13% non-monetary relief (3) 8% disputed by the consumer (4) None resulted in investigation by the CFPB *The methodology for reporting the number of complaints filed with the CFPB was revised in 2020 .