In addition to the activities of the ADR Body for the out-of-court settlement of disputes, worthy of note are initiatives aimed at promoting the elimination of abuse in the water sector and important results in preventing cases of unfair commercial practices (cases reported to sales agencies during the year, compared with 539 cases in 2018) or anti-competitive conduct (the fine imposed by the AGCM for abuse of a dominant position was fully voided by the Lazio Regional Administrative Court).