KEY PERFORMANCE INDICATORS 	Span 	GOING FORWARD: LONG-TERM COMMITMENTS 	GOING FORWARD: LONG-TERM COMMITMENTS 	Textbox 	L 	LI 	LBody 	Span 	Span 	Continue to be a leader among financial institutions in environmental sustainability 	LI 	LBody 	Span 	Span 	Achieve 	LI 	LBody 	Span 	Span 	Achieve 10 percent electrical energy reduction in our tracked U.S. office portfolio by 2015 from 2007 baseline 	LI 	LBody 	Span 	Span 	Continue to offset 75 percent of domestic electricity consumption from 2009 through renewable energy investments and more than 50 percent of EMEA energy consumption through direct energy purchases 	LI 	LBody 	Span 	Span 	Achieve significant improvement in our Carbon Disclosure Project (CDP) score 	Manage our direct environmental impacts through the continual maintenance and improvement of our Corporate Environmental Sustainability Strategy 	Manage our direct environmental impacts through the continual maintenance and improvement of our Corporate Environmental Sustainability Strategy 	Span 	2011 RESULTS 	2011 RESULTS 	Span 	2012 PLANS 	2012 PLANS 	Textbox 	L 	LI 	LBody 	Span 	Span 	Achieved a 30 percent reduction in internal copy paper usage from 2008 baseline, equivalent to $1 million in savings 	LI 	LBody 	Span 	Span 	On track to achieve a 10 percent greenhouse gas emissions reduction in our U.S. offices – tracked real estate portfolio (excluding data centers) from 2008 to 2016.