As a result, through the continued stakeholder dialogue in following topics as the most material for its stakeholders: the protection of their personal data, the use of new technologies to better serve their needs, the provision of responsible banking products, the respect for human rights, as well as the respect for the environment and culture as factors contributing to sustainable development, the support of the new generation and the creation of economic value to society, as well as topics related to corporate governa- nce and compliance with the regulatory framework and risk management.