Piraeus Bank Group manages its operations through the following segments: Retail banking: includes all retail customers, Affluent, Private Banking, Small Businesses and Professionals, Public Sector, as well as the respective customer service channels. corporate banking: includes Large Corporates, Shipping, Small and Medium Enterprises (SMEs) and Agricultural segments. piraeus financial Markets (pfM): includes the Fixed Income, Foreign Exchange, Treasury activities (including the interest rate gap resulting from all banking activities), as well as the servicing of Institutional Clients.