These are: the Customer Satisfaction Index, which shall not fall below an index value of Checks, which shall not fall below and index value of 96, the Performance culture, which shall not fall below an index value of 82, the Suppliers’ sustainability maturity, where all suppliers shall demonstrate a clear understanding of their responsibility in the supply chain, and that Systembolaget’s direct climate impact (from purchased energy, operating and company vehicles, and coolants) shall be zero by 2023.