In events held in 31 locations; ■ between April and June, the Departments involved all their people in meetings led by departmental managers to share ways of implementing the main themes of the business plan in their professional context and realising their commitment; ■ 25 managerial meetings of the first lines of business, in 12 cities, many of which were reported on the intranet via the news, documents and video highlights; ■ a new Local Meetings format was launched in June, during which the company’s Executive Directors and top management present strategies, plans and objectives to an audience of around 1,000 colleagues at each meeting.