or approach 102-12 External initiatives 15, 16, 17   102-13 Membership of associations 15, 17   102-14 Statement from senior decision-maker 4-5, 8-9   102-15 Key impacts, risks and opportunities 16, 26, 27, 28   102-16 Values, principles, standards and norms of behaviour 3, 10, 11, 18, 23, 24, 25   102-17 Mechanisms for advice and concerns about ethics 24, 25   102-18 Governance structure 20, 21, 22.