Plans for the management of emergencies, active similarly in water companies and shared with local institutions (as Governmental Territorial Offices, Local Health Authorities, Area Management Agencies) define abnormal conditions that compromise the continuity and quality of the integrated water service, classify the emergency levels, describe the preventive and remedial measures for the different types of unforeseen events, such as damage to the networks, pollution, water crisis and emergencies related to the sewerage and treatment service and provide for the division of tasks among the different figures involved (technical area and communications).