Completion rate of each course should be at least given to those who have not completed training Status: All goals achieved, including 97% completion rate of training on information security issues Employee Engagement Surveys: Overall satisfaction score increased by 1% on previous year 2020 Goals Implications for Management Talent is key to the continuous improvement of our market competitiveness, and so we work to create an occupational and educational environment in which staff can dare to dream, thus attracting and retaining outstanding talent.