or discrimination. — The whistle-blowing channel procedure that facilitates the reporting sexual or gender-based harassment and, in general, breaches of the rules contained in the code of ethics. — The best practices manual that regulates the process for hiring staff for basic positions, standardises the hiring criteria and enables the candidate best suited to the characteristics of each vacant position to be hired. — The manual on the prevention of sexual and psychological harassment, aimed at guaranteeing a healthy work environment, respectful and free of any situation of gender-based, or psychological or moral harassment and that provides guidelines that seek to identify and prevent harassment behaviour linked to gender or morality. — The manual on the use of non-sexist language that ensures neutrality in the Group’s image and written and verbal language and provides guidelines to staff on the use of language that respects human diversity, without renouncing the necessary clarity and precision. 10.4.