Training and communication enhancements included: � A “Speak Up” Campaign to empower employees to report misconduct � An updated Global Ethical Manager Toolkit to help leaders discuss ethics with teams � Tailored compliance reference guides for specific programs and regions � A revised Code of Business Conduct and Ethics training to improve employee knowledge and retention of content, achieving a rate for all eligible Visa employees In addition, Visa scored highly on an industry-standard self-assessment, which measures an organization’s performance relative to Gartner’s best practice benchmarking standards.