Looking ahead – Maintain our focus on Lean, which has now entered phase on APUs and extension to additional functions – Maximize our flexibility, in line with 2016 being named the ‘Year of Flexibility’ – Implement frequent, safe, efficient, right-first-time equipment changeovers in order to produce small batches of products – Fulfill our commitment that each business unit must undertake a customer satisfaction survey every other year, with all business units to perform theirs in 2016 Innovation Innovation is a key focus for our business.