Answers are stored in a database to allow the Group SH&E team to specify any necessary remedial action Continue to improve the overall audit score in SH&E audits and ensure that we deliver our cross audit programme We improved our audit score from in 2010 Continue to monitor and improve our score in the SH&E audits To continue to support part-time working, job sharing and flexible working hours where possible We continued to offer our employees flexible working hours where possible, supporting part-time working and job sharing.