it intervened on BRAS (Broadband Remote Access Server, also known as BNG -Broadband Network Gateway), or the points of passage required for authentication, the management of the QoSaaggregation of all IP traffic intended only for TIM Fixed Consumer and SOHO customers10 (each Operator supplies their own BRAS), in two ways: ◦ increasing the overall capacity of the equipment and their connection to the rest of the network; ◦ redistributing the customer base, also with respect to the new capacity installed, with the purpose to remove early congestion as a result of increased traffic, optimizing the customer experience.