Innovation is also helping advance our internal corporate responsibility: Increased online training in our Code of Ethics and Business Conduct has led to more of our > people understanding what it means to do the right thing A new global jobs board illuminates our value, Boundarylessness, by allowing employees to > search for new positions across locations, functions, and divisions The Net Promoter Score survey programme last year allowed nearly express their willingness to recommend us – results show where we are doing well and where we must do better A new Publishing Ethics Resource Kit has helped our science and technology editors > advance journalistic integrity Our 2008 Reed Elsevier Cares Challenge saw more staff working together to build skills and > relationships while making a difference in local communities We decreased our transport emissions through travel alternatives like video conferencing > and webinars, and the introduction of a global travel portal We are making strides but there are challenges ahead.