In this context, in the General Division of Internal Audit:  prepared a detailed audit plan with an annual audit cycle for branch network and with a 2- to 3-year audit cycle for the rest of the activities according to risk assessment;  the Bank maintained its continual observation and monitoring of branch activities in Greece and subsidiary banks in Bulgaria, Romania, Albania and Serbia by means of the Regional Divisions’ Auditors;  continued the in house development of a data base which enabled the electronic tracing of transaction, the development of fraud identification and prevention scenarios, and aimed at supporting the auditing work performed by Branch Auditing Team;  the Bank completed the implementation of this system in its subsidiary Bank in Serbia while its implementation in the Ukraine is in progress;  provided consulting in the development of specific Bank processes in order for them to incorporate proper auditing mechanisms;  participated in the development and conducting of specialized seminars on effective branch operations and anti-fraud mechanisms;  increased its certified Internal Auditors to 27%, and continued the training of its people directing them 33PIRAEUS BANK towards appropriate professional certifications (ACCA, CIA, CISA etc.) and further specialization thereof;  conducted the annual quality assurance control for the Internal Audit Unit of the Bank’s subsidiaries in Albania and Bulgaria, thus confirming that they are operating in compliance with international Internal Control Standards and the General Division of Internal Audit’s guidelines;  updated the Teammate information system in the parent Bank in order to automate specific auditing procedures.