The Report provides the following details on its business partner relationships: principles and mechanisms of engaging key stakeholders; a stakeholder map; information on the dialogue with stakeholders as part of the Sustainability Report considered; protection of shareholder interests; cooperation with the government under the Digital Economy national programme, Rostelecom’s contribution to digital equality and making communications accessible as well as the development of sectoral information systems; Rostelecom Group’s business cooperation in developing 5G mobile networks in Russia; personnel headcount and structure, changes in wages, social support programmes for employees, training system, approaches to its efficiency assessment, HR management system and occupational health and safety measures; information on Rostelecom’s joining Vision Zero, a global campaign for zero accidents; long-term incentive programme, under which employees can purchase the Company securities; results of the employee satisfaction survey conducted in 2019, feedback channels; priorities in procurement, integration of the SDGs into supply chain management; supplier engagement, including via hotlines for suppliers, and the statistics for enquiries during 2019; information on the size and structure of the customer base; development of the Company’s services; information on a customer satisfaction survey to develop new and improve existing services; measures to support SMEs, partnerships with local communities and non-commercial organisations aimed at implementing social initiatives; international business cooperation and partnerships with higher educational institutions.