IBERDROLA has gradually adopted the following tools in order to properly channel the detection of violations and to take the relevant preventive and corrective actions: the Code of Ethics defines the procedures to be applied if violations of such code are detected, and there is an Ethics Mailbox available to employees, through which they can also send their suggestions and complaints of acts contrary to law or the rules of behaviour under the Code of Ethics especially directed towards the Group’s professionals; a channel of communication with the Audit and Risk Supervision Committee of the Board of Directors has also been set up to report possible irregular conduct, of a potentially significant nature, regarding financial and accounting matters, and the Company’s Board of Directors has recently approved the creation of an Ethics Mailbox to allow the Group’s shareholders to also report conduct that may involve a breach of the Corporate Governance System.