Main training initiatives All training activities set forth for the Work Force Management project were completed, both for the first phase (Bologna and Imola-Faenza TOSs) and for the second phase (extension to all other TOSs); the trainers received methodological training on teaching methods and learning management, with particular focus placed on motivational and cultural change aspects linked to the new system’s technologically innovative model, and technical training managed in the classroom with a view to becoming proficient on the system, which was structured into a basic module and specialist modules to learn the individual functions necessary for the management and subsequent maintenance of the work.