66.2% 33.8% 113 7 120 2 2000 62.1% 37.9% 115 11 93 — 2001 56.6% 43.4% 138 25 107 4 2002 56.5% 43.5% 113 12 163 24 2003 55.1% 44.9% 107 18 128 7 *The internal recruiting system for management positions was introduced in October 2001.