Looking Ahead To achieve PG&E’s commitment to establish a best-in-class compliance and ethics program, we intend to drive continuous improvement by: n Continuing to encourage a speak-up culture through annually updated training and communications campaigns, and by leveraging results from our employee survey, n Revising PG&E’s Employee Code of Conduct, n Engaging our governance bodies to develop and drive cross-organizational enhancements to PG&E’s compliance and ethics program, n Strengthening our processes to ensure that all allegations of employee misconduct are consistently investigated and remediated, n Enhancing our approach for identifying, managing and mitigating compliance-related risks, and n Fortifying our program to improve enterprise-wide monitoring and analytics, and support compliance with federal contract regulations.