Contents 2 Cybercom in 3 minutes 4 CEO comment 7 Where we are 8 The market in brief 10 Strategy 12 Targets and outcomes 14 Offering 16 Clients 19 Employees and social responsibility 24 Environmental responsibility 26 Sustainability in brief 27 Stakeholder dialogue 28 Overview of sustainability efforts 30 Code of conduct in brief 31 UN Global Compact 32 GRI index 36 Definitions Cybercom is an IT consulting company that assists leading companies and organisations to benefit from the opportunities of the connected world.