■ Completion of the company-wide removal of Halon fire suppression systems ■ Becoming the first telecom company globally to set a specific public target for the reduction of halocarbon (refrigerant gas) releases from our HVAC systems ■ Receiving Leadership in Energy and Environmental Design (LEED) gold certification for our largest Internet Data Centre in Toronto ■ Reducing our paper purchases by of 10 per cent ■ Switching our paper purchases from 30 per cent post-consumer recycled (PCR) content to 50 per cent PCR, which resulted in 74 per cent of paper purchased being 50 per cent PCR ■ Continuing to provide telephone and video conferencing technology solutions to customers and team members that enable the movement of ideas instead of people, reducing travel internally by nearly 50 per cent since 2007 ■ Execution of more than 100 energy reduction initiatives through our energy management program ■ Initiation of third-party waste audits at 18 of our largest waste producing facilities to assist in the development of a new corporate waste management strategy ■ Launching the internal website, Environment Gateway, which provided internal stakeholders improved access to environmental resources and EMS documentation.