technological know-how 34 Mitigating negative impacts of the minerals and metals industry 34 R&D and innovation 35 Life-cycle assessment of products 36 CASE: A heritage R&D project produces a breakthrough 40 CASE: Flotation’s sustainable future 42 CASE: Development continues far beyond the first solution 3. responsible business praCtiCes 45 Developing interactive governance 47 Sustainability governance 47 Commitment to common values and ethical guidance 49 Fair and non-discriminatory tax policy 4. sustainable supply Chain 51 Supply chain and suppliers vary project by project 52 The carbon footprint of our supply chain 5.