Consumer Issues Fair marketing, factual and unbiased information and fair contractual practices 2.4 Suppliers 52 6.2 Protecting consumers' health and safety 2.3 Customer service 48 6.3 Sustainable consumption 2.3 Customer service 48 6.4 Consumer service, support, and complaint and dispute resolution 2.3 Customer service 48 6.5 Consumer data protection and privacy 1.5 Information security control 34 6.6 Access to essential services 2.3 Customer service 48 6.7 Education and awareness 4.3 Occupational competency development 83 7.