This impacts on what businesses produce and how they produce it, and it means that they need to operate in an accountable and transparent way� Going above and beyond the minimum is ‘what we do’ in many areas of our Business, and through the business decisions that we make and the products we design, we are improving the sustainability credentials of our customers’ products to meet both consumer demands and future regulatory requirements� Therefore, we see this global driver as an opportunity to continue to strengthen our reputation through our robust quality assurance, risk and sustainability processes that are embedded at all levels of our Organisation� Our management of knowledge also ensures that information moves quickly, accurately and transparently within our Business, whilst we are committed to extending our positive impact beyond our Business and our customers, and into the local communities in which we operate� Our business strategy and sustainability programme is informed by three global drivers that are of most importance to us.