Effective communication with guests and crew in the event of an outbreak Isolation of affected guests and crew as appropriate Complimentary medical treatment if norovirus suspected or during an outbreak Transparent, electronic reporting of cases and symptoms to better identify the potential origin or source of the outbreak Appropriate disembarkation of any guest or crewmember who requires hospitalization or medical treatment that cannot be provided onboard the ship Our CareTeam and Centers for Medical Excellence The CareTeam is a dedicated group of trained specialists, based at our Miami headquarters and in the United Kingdom, who are available day, seven days a week to provide guest and crew support during a family tragedy at home, an illness or emergency onboard, or an incident while ashore.