Suppliers: major links in the value creation chain A partnership that promotes sustainable performance: supplier awards Each year, the Purchasing Department rewards its best suppliers in different categories: p value creation: this category rewards suppliers for their ability to propose disruptive technical solutions, new value-added services, and innovations that meet customers’ expectations; p programme management: this category rewards suppliers for their performance in terms of quality, punctuality, cost control, project management, launch success and technical expertise and organisation, particularly to reduce lead times; p after-sales performance: this category rewards suppliers for quality of service, measured by the quantities of spare parts delivered to the dealership network and their ability to deliver on time, directly linked to customer loyalty; p technical savings: this category rewards suppliers for their ability to offer solutions that reduce the cost of direct parts, by leveraging logistics, marketing and purchasing to improve the Group’s competitiveness/longevity; p performance of industrial equipment: this category rewards suppliers for their service performance and quality in terms of service provision and industrial equipment, helping to meet environmental commitments; p CSR: introduced for the first time in suppliers with outstanding CSR performance across all production and industrialisation sites.