85 Stakeholder Participation 86 Materiality Assessment 88 Global Initiatives 88 GRI Standards Index 91 TCFD Index 92 SASB Index 94 PRB Index 96 UNGP Index 97 KRX ESG Disclosure Guidance 98 Independent Assurance Statement 100 About This Report 8502 INITIATIVE REPORT 03 APPENDIX 01 BUSINESS REPORT SHINHAN ESG WAYINTRODUCTION ENVIRONMENTAL SOCIAL GOVERNANCE Shinhan Financial Group defines customers, shareholders and investors, employees, partner companies, local communities, and government as major stakeholders, and realizes compassionate finance that aligns with various entities.