To mitigate this risk, the Group: (i) offers facilities to staff for the performance of their work with the implementation of social measures and measures to promote a work-family life balance, flexible working hours, etc.; (ii) facilitates personal and professional growth with training plans, payment for master’s and postgraduate degrees, and prioritises internal promotion to fill vacant positions; and (iii) encourages loyalty to the Group through long-service bonuses, pension plans and life and health insurance.