Based on KB Financial Group, Written/Digital Acknowledgment rate of code of conduct 2 Data accumulated from 2020 onwards 3 Violations of the Employee Code of Conduct for Compliance(2020) - Violations of fair trade: Violation of the obligation for filling out the required fields in basic documents(illegitimate underpayment of insurance benefits), unsound collective investment asset management in violation of the collective investment agreement - Violations of important information management: Violation of the obligation to ensure the security of electronic financial transactions, violation of the obligation for security measures concerning the credit information system, final ruling of the Supreme Court of Korea for criminal proceedings concerning information theft, failure to delete and separately store personal credit information of customers who completed transactions - Violations of anti-money laundering: Violation of the obligation to report transactions of large amounts of cash, violations of the obligation to come up with guidelines for the prevention of money laundering, etc. 4 We imposed sanctions on the violators based on our internal standards and reinforced our supervision and internal control system as well as employee training to prevent the recurrence of such violations.