and Public Accountability Statement 2.0 Client Focus 3.0 Responsible Banking 4.0 Culture 5.0 Building Community 5. 1 Community Investment 5.2 Financial Literacy 5.3 Economic Value 6.0 Governance 7.0 Appendix 5.2 Financial Literacy As a bank, we have a special ability – and a responsibility – to promote good personal finance and banking habits.