In particular, a detailed analysis of operational issues was performed (“failure analysis”) to investigate all of the reasons why production was stopped: using our technicians’ detailed knowledge, we were able to analyse all of the elements that led to the “stoppage” period, identifying any corrective actions to ensure that in future the situation would not reoccur or would be resolved in a shorter timeframe and recording ideas on how to improve the technical and resourcing operational processes (for example purchasing or stock management).