ORGANISATIONAL PROFILE 2.2 Primary brands, products and services 6, AR 10-12 ■ 2.3 Operational structure of the organisation 6, AR 12 ■ 2.4 Location of organisation’s headquarters 6 ■ 2.5 Countries where the organisation operates 7 ■ 2.6 Nature of ownership and legal form 6-7 ■ 2.7 Markets 7 ■ 2.8 Scale of the organisation 6-7, AR 2 ■ 2.9 Significant changes during the reporting period 6, 24, 54 ■ 2.10 Awards received during the reporting period 6 ■ 3.