Profile 2.2 Products 1, 4 2.3 Operational structure 4, 5 2.4 Location of headquarters 1 2.5 Number of countries where organization operates 1, 4, 5, 8 2.6 Nature of ownership 5 2.7 Markets served 1, 4, 5 2.8 Scale of the organization 1, 4, 5, 8, 35, 58, 59 2.9 Significant changes 5, 13, 14, 16 2.10 Awards 24 rePort PArAMeterS 3.1 Reporting period 3 3.2 Date of previous report Inside Front Cover 3.3 Reporting cycle 3 3.4 Contact for questions 3 3.5 Process for defining content 3 3.6 Boundary of report 1, 4, 5 3.7 Limitations on scope 2 3.8 Basis for reporting on joint ventures, subsidiaries, etc.