3.4 Contact point for questions regarding the report or its contents CSR p. 24 3.5 Process for defining report content CSR pp. 8 – 10 3.6 Scope of the report CSR p. 8 3.7 Limitations on the scope of the report CSR pp. 8 – 10 3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations etc.