Improvements to the quality of the Group’s products have led to: ■ drastic reductions in the factory quality control and touch-up costs, with savings of €in the World since 2014 (through an increased number of vehicles without fault during the final approval and a reduction in damage sustained during transport); ■ a reduction in its warranty expenditure in 2017 by 17% since 2012 under a comparable volume and product mix (reporting scope of the consolidated companies); ■ the continuation at DPCA (DONGFENG-PSA joint venture in China) of warranty cost control; this made it possible in 2017 to absorb the change in the contractual warranty from two to three years, which was made in September 2013, and even to lower the per vehicle cost by 5%; ■ a reduction in warranty provisions of €82 million in 2017.