kEY ISSUES Governance	practices	(p.	responsible	marketing	(p.	18);	credit	management	(p.	19);	 customer	privacy	and	data	security	(p.	20);	electromagnetic	energy	and	base	 station	location	(p.	21);	cyber-safety	(p.	22);	employee	engagement	(p.	28);	 employee	health,	safety	and	wellbeing	(p.	29),	gender	diversity	(p.	31);	digital	 inclusion	(p.	39);	disaster	relief	and	recovery	(p.	42);	ethical	and	sustainable	 supply	chain	(p.	44);	carbon	footprint	(p.	48);	energy	efficiency	(p.	48);	 climate	change	(p.	48);	waste	(p.	50);	resource	use	(p.	50);	e-waste	(p.	51);	 innovation	and	technological	leadership	(pp.	19,	40	&	50).