In 2014, PG&E notified the California Public Utilities Commission (CPUC) that an extensive internal review of nearly five years of emails between “We want all of our customers and their families to the company and officials at the Commission had identified a number of know that PG&E is absolutely committed to doing the right thing and acting in a transparent and instances in which PG&E believed these interactions violated the CPUC’s rules governing communications with the state regulator.