Utilisation of Alternative locations or backup sites, and shift work, to maintain social distancing https://www.bankmuscat.com/en/investorrelations/AnnualReports/Annual_Report_ 25 Sustainability Report 2020 Governance (102-11), (102-18), (102-19), (102-20) Bank Muscat holds itself to high standards of Corporate Governance, which is a key aspect in financial services as it determines the ethics and integrity of its work and consequences.