To ensure that customers’ personal data is safe, before accepting equipment for repair, Acer undertakes the following steps note: Request the customer sign a letter of authorization/agreement that lists all items for consideration and our terms of service, as well as Acer’s privacy policy CUSTOMER PRIVACY PROTECTION AND INFORMATION SECURITY Acer understands the importance of the protection of personal information and privacy to our clients, and as such we consider our policies on personal information protection and privacy to be a priority.