Our People Building a sustainable, innovative business that creates better customer solutions relies on a diverse workforce� In ambition� For our people, this means creating an environment with high standards of leadership, efficient and effective ways of working, great technical know-how and an inclusive, sustainable culture in which people can be their best� We appointed a Group Head of Diversity and Inclusion (D&I) to develop and implement the Group’s D&I strategy and take responsibility for the Group D&I Council action plan.