Over the year this process included: the innovation of points of sale that use renewable energy sources and share best practice to both employees and customers; the development of concepts increasingly geared to sustainability and featuring quality products from local businesses; the innovation of individual protection devices to ensure high safety standards for employees; environmental and social certifications; modifications to the material used in packaging the commercial offering, thus reducing weight and volume and facilitating waste disposal; and the use of recyclable bags in the Retail division.