Organizational profile 2.2 Primary brands, products and/or services 4/5 2.3 Operational structure and major divisions 4*/AR 39 2.4 Location of organization’s headquarters 4 2.5 Number/names of countries with either major operations 6 2.6 Nature of ownership 5 2.7 Markets served 6, 39, 73 2.8 Scale of the reporting organization 4 2.9 Significant changes regarding size, structure, or ownership 62 2.10 Awards received in the reporting period Front flap, 51, 60, 66 3.