The plan includes the following: > Foreseeing incidents: meteorological early-warning system, risk mapping, emergency operating plans, co ordination with the Electricity System Operator, knowl edge management, > Preventing incidents: availability of secondary substa tions, management of generating sets, line renovation, management of action plans, information systems for technical disasters, response plans, etc., and > Managing incidents: training for the crisis committee, appointment of a crisis-management head, concern for the municipalities involved, transparency, information on the different channels of communication.