Commercial Regions 500 1,000 1,500 2,000 201520142013 Guidance and coaching Formal warning Removal from role 2013 Guidance and coaching 2015 Formal warning Removal from role Guidance and coaching 2014 Formal warning Removal from role 0 50 100 150 200 250 300 2015 2014 2013 0 2 4 6 8 10 2015 2014 2013 187 568 1,813 213 454 1,573 339 490 1,476 0 500 1,000 1,500 2,000 201520142013 Guidance and coaching Formal warning Removal from role 2013 Guidance and coaching 2015 Formal warning Removal from role Guidance and coaching 2014 Formal warning Removal from role 0 50 100 150 200 250 300 2015 2014 2013 0 2 4 6 8 10 2015 2014 2013 187 568 1,813 213 454 1,573 339 490 1,476 0 500 1,000 1,500 2,000 201520142013 Guidance and coaching Formal warning Removal from role 2013 Guidance and coaching 2015 Formal warning Removal from role Guidance and coaching 2014 Formal warning Removal from role 0 50 100 150 200 250 300 2015 2014 2013 0 2 4 6 8 10 2015 2014 2013 187 568 1,813 213 454 1,573 339 490 1,476 0 500 1,000 1,500 2,000 201520142013 Guidance and coaching Formal warning Removal from role 2013 Guidance and coaching 2015 Formal warning Removal from role Guidance and coaching 2014 Formal warning Removal from role 0 50 100 150 200 250 300 2015 2014 2013 0 2 4 6 8 10 2015 2014 2013 187 568 1,813 213 454 1,573 339 490 1,476 0 500 1,000 1,500 2,000 201520142013 Guidance and coaching Formal warning Removal from role 2013 Guidance and coaching 2015 Formal warning Removal from role Guidance and coaching 2014 Formal warning Removal from role 0 50 100 150 200 250 300 2015 2014 2013 0 2 4 6 8 10 2015 2014 2013 187 568 1,813 213 454 1,573 339 490 1,476 We continue to focus on management oversight, and strengthening employee awareness and adoption of our ethical standards into their daily work.