and safety management system 2020 ESG Report, p. 26 403-2 Hazard identification, risk assessment and incident investigation 2020 ESG Report, p. 26 403-3 Occupational health services 2020 ESG Report, p. 26 403-4 Worker participation, consultation and communication on occupational health and safety Workers are able to provide feedback to their safety departments in addition to their management teams and Human Resources regarding occupational health and safety protocols, practices, procedures and processes.