CSR courses were for the first time ever included in the program for newcomers to the ITGO; some of the highlights were: CSR concepts, CSR's significance to corporate competitiveness, CSR policies (comprising Acer's SR policies, energy and climate strategies, environmental health and safety policies), organizations promoting CSR (CSO), universal standards, Acer's endeavors and pledges on social, economic, and environmental levels, and the keys to advancing CSR.