Payment of taxes, employee wages and dividends, as well as investments and procurements from suppliers of goods and services are our concrete ways to distribute added value to our various stakeholders� Stakeholder collaboration Collaboration with different stakeholder groups helps Fortum to assess and meet the expectations that stakeholder groups have towards the company� We have an open and regular dialogue with our different stakeholders� We also conduct annual stakeholder surveys to systematically monitor our stakeholders’ views of us� We follow and assess the public dialogue in the countries where we operate, and we have increased the dialogue with our stakeholders also through social media channels� Feedback from customers drives the development of our products and services� Additionally, our membership in national and international organisations helps to deepen our understanding of global sustainability issues and their connections to our business� Management of stakeholder collaboration at Fortum, excluding Uniper, is assigned particularly to communications, public affairs, corporate sustainability, the functions responsible for electricity and heat sales and energy production, as well as many of our experts.