Looking Ahead To achieve PG&E’s commitment to establish a best-in-class compliance and ethics program, we intend to drive continuous improvement by: n Increasing compliance and ethics program maturity in each line of business, n Promoting the behaviors needed to further “speak up, listen up and follow up” through annually updated training, communications campaigns, and setting expectations, n Launching PG&E’s revised Code of Conduct for PG&E suppliers, n Integrating ethics and culture into the enterprise-wide strategic planning process, n Expanding our shared compliance requirement framework and approach, n Continuing to enhance our existing compliance metrics and controls and n Improving enterprise-wide monitoring and analytics by further implementing PG&E’s new enterprise compliance management software.