2.4 Description of major divisions, operating companies, Other information available online** subsidiaries and joint ventures 2.5 Countries in which the organization’s operations are located Other information available online** 2.6 Nature of ownership; legal form Other information available online** 2.7 Nature of markets served Other information available online** 2.8 Scale of the reporting organization Other information available online** 2.9 List of stakeholders Relationships* report scope 2.10 Contact person(s) for the report, including e-mail Other information available online** and Web addresses 2.11 Reporting period (e.g. fiscal /calendar year) for All full-year data on the IBM Corporate Responsibility information provided site is for calendar 2003, unless 2004 is available.