SOCIAL RESPONSIBILITY Improve the lives of communities and contribute to nation building GOOD GOVERNANCE Practice the values of accountability, integrity, fairness, and transparency QUALITY OF SERVICE Improve access to and quality of services ETHICAL BUSINESS PRACTICE Comply with applicable laws, rules, and regulations and practice transparency through disclosures RESPONSIBLE OPERATIONS Strive to achieve resource efficiency in network and facilities operations The PLDT Group has integrated the sustainability approach into a collaborative stakeholder engagement plan to closely align strategy, roadmap, performance indices, and programs to the key material aspects that were identified through global-standard research and analysis and materiality assessment workshops.