And the difficult financial and economic environment dictates two key areas of special focus: 	•. 	•. 	With our clients’ resources and operations under pressure, we will work harder than ever to provide them with the highest levels of service and support 	•. 	•. 	And at a time when disclosure and transparency are paramount, we also promise to be clear about our intentions and transparent in our actions and our reporting and to foster open communication with all stakeholders 	In a volatile market environment, we are challenged to balance our ambitions with reality.