Overview ® http://www.aviva.com/corporate-responsibility/crhttp://www.aviva.com/corporate-responsibility/cr2010/index.html http://www.aviva.com/corporate-responsibility/cr2010/index.html http://www.aviva.com/corporate-responsibility/cr2010/downloads.html http://www.aviva.com/corporate-responsibility/cr2010/overview/performance-summary/accounting-for-sustainability/index.html http://www.aviva.com/corporate-responsibility/cr2010/overview/performance-summary/accounting-for-sustainability/index.html http://www.aviva.com/corporate-responsibility/cr2010/overview/performance-summary/accounting-for-sustainability/index.html http://www.aviva.com/corporate-responsibility/cr2010/overview/performance-summary/accounting-for-sustainability/index.html http://www.aviva.com/corporate-responsibility/cr2010/overview/performance-summary/accounting-for-sustainability/index.html http://www.aviva.com/corporate-responsibility/cr2010/overview/performance-summary/accounting-for-sustainability/index.html http://www.aviva.com/corporate-responsibility/cr2010/overview/performance-summary/accounting-for-sustainability/index.html http://www.aviva.com/corporate-responsibility/cr2010/downloads.html http://www.accountingforsustainability.org/ http://www.accountingforsustainability.org/ http://www.accountingforsustainability.org/ http://www.accountingforsustainability.org/ http://www.accountingforsustainability.org/ © Aviva plc 2011 Search Site map Help Accessibility Contact us www.aviva.com Indirect impacts Building Aviva around our customers requires that we work as One Aviva – all employees have a role to play in delivering a consistent experience to our customers – and this will be a key focus for 2011.