I N E S S This vision, outlined above, accompanies and enhances the most concrete values of the Industrial plan (development of international traffic, development of non-aviation revenues, further cost reductions) providing an interpretive framework as well as a coherent and unified method to consolidate: ◼ the interdisciplinary and inter-functional work required to govern the underlying complexity of the SEA business model and to create further and continuous efficiencies; ◼ the cultural change necessary to robustly drive and create elasticity in the related decision-makers’ mind-set and to innovate the Company's processes and technological infrastructures; ◼ the SEA employees’ commitment to the objectives of achieving excellent performance.