CreaTIng eConoMIC vaLue envIronMenT > anneXes SHAREHOLDERS AND INvESTORS kEy INdICATORs 2009 2010 2011 2012 2013 CoMMuniCation WitH sHareHolders and inVestors Shareholders and Investors’ section on the website (nº of visits) 175,646 207,873 207,689 263,475 241,471 RED ELÉCTRICA maintains a THIS YEAR, the corporate web- lish) and through mobile devices Shareholders’ Office (visits received) 932 966 1,495 1,259 1,078 firm commitment to an open page devoted to shareholders and through the electronic Shareholders’ attention centre and email (queries handled) 958 1,273 1,067 1,031 1,003 dialogue with its sharehold- and investors has been revised shareholder forum.