The contribution of human resource management to the creation of value for the company 2013 SUSTAINABILITY REPORT Industrial relations Reorganisation and restructuring processes in Italy and abroad The acceleration of the organisational review and streamlining processes aimed at recovering the best conditions to continue to compete in its markets, together with the effects of contractual renewals and the coming into force of labour market reforms and the national social security system in 2011/2012, again saw a significant number of employees (as a proportion of the total number of employees) leave the company in 2013 in Italy, the United States and the United Kingdom.