The change management path on digital transformation issues (called HER@futura) started in continued and evolved further on the axes of digitalisation, data analytics and smart working, integrating the implementation of the Digital workplace - Microsoft 365 and coming to define a new digital DNA model with the Her@futura 2020 survey, updated with respect to technological and sector references in three new areas (soft, hard and job related skills, which were then integrated by specific views on organisational agility and data analytics).