LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases ......38 LA9 Health and safety topics covered in formal agreements with trade unions ...........................................................................................39 LA10 Average hours of training per year per employee by gender and by employee category ...................................................................39 LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings ......................................................