As the Company has grown from start-up to scaling-up, ensuring the best staff are “on the bus in the right seats” ▪ Promoting and sharing internal career stories ▪ Created company “Spotlight Series” to assist teams’ company-wide to better understand different parts of the business and identify potential career opportunities ▪ Modified NEXThero awards to be employee owned and voted – helping to increase employee participation and engagement ▪ Empowered managers to own recognition for their team – budget and guidance provided to managers in how to tailor recognition appropriately ▪ Relaunched staff ‘Check-in’ process to foster a culture of continuous feedback and ongoing personal growth and development ▪ Increased focus on managing and developing supportive development plans with clear next steps for under-performers.