To identify the most relevant aspects to include and discuss in the Report, Lavazza has: • Identified its stakeholders, using the list already available in the Code of Ethics as reference [G• Examined their expectations and main areas of interest using dedicated channels; • Analysed its sustainability context and that of the reference sector, through benchmarking with its main competitors and analysing subject areas considered relevant to the Company’s core business; • Performed a key factor analysis on the most relevant sustainability issues for the company, by assigning a priority to each issue and building a ‘materiality matrix’.