Competitive Behavior and Open Internet ((2) percentage involving personally identifiable information (PII), (3) number of customers affected Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards (1) Materials recovered through take back programs, percentage of recovered materials that were (2) reused, (3) recycled, and (4) landfilled Total amount of monetary losses as a result of legal proceedings associated with anti-competitive behavior regulations Average actual sustained download speed of (1) owned and commerciallyassociated content and (2) non-associated content Description of risks and opportunities associated with net neutrality, paid peering, zero rating, and related practices There were no data breaches in 2020.