8 About the Company 8 • Corporate governance 10 • At a glance 11 • Key performance indicators 13 Corporate responsibility and sustainability principles 13 • Commitment to sustainability 14 • Compliance with the United Nations Global Compact Principles 15 • Our approach to reporting 15 • Stakeholder relations 20 Environmental management 20 • Environmental management policy and principles 20 • Managing environmental impacts 22 • Auditing environmental management 22 • Employee environmental training 23 • Environmental monitoring 23 • Environmental Performance Indicators 24 • Energy conservation 24 • Environmental management costs 27 The Company and its employees 28 • Personnel policies 29 • Workforce details 30 • Industrial and occupational safety 30 • Occupational safety standards 33 • Employee incentives 34 • Social protection and social partnerships 38 • Employee development 40 • Internal communications and corporate culture 42 The Company and society 42 • Social policy 46 • Social investment 48 • Investment in regional development 51 Appendices 51 • Appendix I. Social programmes 57 • Appendix II.