_ operating costs totalled euro (euro 705 million, -9.3% vs 2012); _ employee salaries and wages accounted for euro 201 million, up 0.5% against the previous year; 	 _	payments	to	financial	institutions	totalled	euro	26.2	million,	while	shareholder	remuneration	 was zero, because no dividends were paid out; _ payments to the public administration were negative for euro -5.7 million; the item, adjusted for the value distributed by the Group, shows the tax charge for the year in progress, 	 which	was	positive	as	a	result	of	the	persisting	reduction	in	financial	results; 	 _	gifts,	membership	fees	and	sponsorships	totalled	euro	2.9	million,	down	6.5%	against	2012	 (for more details see § 04.3 and 04.3.1).