In particular, the issues most affected by the pandemic recording an increase in the level of priority assigned were: occupational health and safety, particularly the safety of contractors and employees; ecosystems and platforms, in relation to the growing need for services for the home, for citizens and for industries; innovation and digital transformation, given the acceleration in digitalization required by the pandemic crisis; and engaging local communities, given the importance of the Company’s role in ensuring adequate management of any critical issues in the territories where it operates.