2.0 Accelerating climate action 3.0 Creating access to opportunities 4.0 Building integrity and trust 4.1 Privacy and information security 4.2 Commitment to our clients 4.3 Business ethics 4.4 Human rights 4.5 Sustainable and inclusive sourcing 5.0 Appendix 4.0 Building integrity and trust 4.1 Privacy and information security Our approach How we handle privacy breaches Privacy breaches are investigated by our Privacy Office and we follow clear and efficient methods to resolve these issues.