EMPLOYEES AND TRADE UNIONS (continued) METHODS OF ENGAGEMENT • Annual Your Voice employee engagement surveys through Gallup®, an internationally recognised service provider • Internal communication audits, as required • Intranet and social media – Facebook, Twitter, LinkedIn and YouTube • Newsflashes and regular electronic updates to the Group • Regular employee performance reviews • Leadership video conferences and roadshows • Employee wellness programmes • Formal recognition system • Locality forum meetings to address employee concerns • Regular communication by the divisional CEOs • Employee magazines and newsletters, such as Our World in Southern Africa and Apropos in Switzerland • Nominated NED for Workforce Engagement RESPONSE TO STAKEHOLDER EXPECTATIONS • Employee recruitment and retention, employee development and training, remuneration, and employee satisfaction and engagement are all elements of the material sustainability issues of the Group.