The main CSR strengthening actions in AcegasApsAmga during regarded: adoption, dissemination and distribution of the Group’s new code of ethics to the entire workforce; extension of the balanced scorecard system to the entire company scope; extension of the climate survey to the employees of Udine and Gorizia (new local areas) and implementation of the improvement actions following the 2013 survey carried out in AcegasAps; almost complete consolidation of AcegasApsAmga’s data in the Group’s Sustainability Report and in the “Tracking waste” and “In good water” thematic reports; establishment of Improvement Groups; launching of HeraSolidale solidarity project.