In particular: ❚ claims tracking systems that allow the client to follow the entire claims management process, including via mobile solutions ❚ dedicated client services to simplify the remediation of the damage or physical recovery, such as removal and delivery of the vehicle involved in an accident, direct repair of damage to the home, and social reintegration in the event of serious personal injury ❚ fast track processes for the accelerated settlement of small claims ❚ specific services in the event of natural disasters, for example the timely presence of our claims adjusters in the affected areas and the prompt claims settlement.