In particular, we highlight the training aimed at improving the management of the team role and the integration of teams for our staff dedicated to PRM activities - passengers with reduced mobility (over to excellence" course for management (over 1,100 hours); the "SEA Insight" project for the promotion of digital innovation (over 1,630 hours); training interventions connected to the introduction of the smart working option among the work-life balance work initiatives, with the aim of pursuing a path of cultural change and of organisational innovation through a more efficient smart and digital working method (1,660 hours).