■ the drawing-up of protocols with local authorities in order to promote the use of non-invasive techniques (mini-trenches) during excavation work, particularly in order to speed up the development of new generation access network coverage; ■ draft regional laws and municipal regulations regarding the installation of mobile telephony systems and electromagnetic fields (e.g. Umbria Law, Municipality of Rome Regulation, Municipality of Florence Town Planning Regulation, Venice Town Planning Regulation), in order to represent the company’s requirements (particularly by submitting comments and amendments and participating in hearings) in a way that allows all the various interests involved to coexist, with a view to simplifying rules and standardising the relevant national provisions; ■ proposed excavation rules, in order to ensure the consistency of the authorisation process and the respective regulations with the relevant national regulations, particularly in order to ensure increased simplification at local level; ■ the removal of public telephone equipment (telephone booths) which involved public consultation as part of a procedure agreed with AGCOM; ■ promotion of Telecom Italia’s digital inclusion initiatives to facilitate the learning of new technologies and their proper use, particularly by seeking new forms of partnership with municipalities as well as other partnerships and sponsorships; ■ dissemination of digital innovation and culture, particularly by promoting agreements/partnerships with public administrations; ■ promotion of Telecom Italia’s system of digital services for the creation of smart cities and particularly support for the cities of Genoa, Turin, Milan, Naples and Florence.