Our People Strategy is integrated to support: TALENT MANAGEMENT To attract and select the right talent for the right roles, onboard new employees to improve integration, build critical capabilities, and develop leaders of the future, with a culture of collaboration among high-performing and diverse teams ORGANIZATIONAL DEVELOPMENT To design organization models to achieve business strategies, assess employee engagement and evolve the culture, and facilitate and foster open, two-way communication RECOGNITION AND REWARDS To manage, measure, and pay for performance; differentiate and recognize job growth with increases, promotions, and pay; distribute Annual Performance Awards; utilize the Arrow Award program to recognize outstanding contributions from employees throughout the year In 2019, Trinseo made significant progress toward completing the T2020 Program, a strategic initiative aimed at insourcing IT infrastructure, applications, and business processes formerly provided by the Dow Company (see more in the Business & Operations Section of this report).