32, 36-38 Goal 10: Reduced inequalities Continuously expanding 4G coverage in administrative villages and minimizing urban-rural digital divide; pushing society forward with the Company’s own development and sharing the development achievements with all stakeholders. 25-29, 48-52 Goal 11: Sustainable cities and communities Developing and promoting information applications to contribute to an intelligent urban life, and serving national strategies for regional development; continuously expanding the application scenarios for 5G technologies to facilitate intelligent city management and deliver a more intelligent user experience. 8-11, 21-23, 30-33, 36-38 Goal 12: Responsible consumption and production Strengthening customer privacy protection and preventing telecommunications frauds to ensure secure consumption; continuing to optimize the product and service quality evaluation system to improve customer satisfaction; carrying out the Green Box Environmental Protection Campaign to recycle electronic waste such as scrap mobile phones and mobile phone accessories so as to reduce environmental footprint. 13-17, 41-46 Goal 13: Climate action Conducting the Green Action Plan, and gradually improving the Environmental Management System to oversee all the environmental impacts of the Company; reinforcing R&D of energy conservation technologies and low-carbon applications, and hosting environmental protection awareness campaigns to drive energy conservation and emission reduction in the wider society.