Following a similar framework as the Department of Health and Human Services’ (HHS) National Partnership for Action to End Health Disparities, the council identified five key pillars to improve health equity among our customers: › Leadership - strengthen and broaden leadership at all levels to address health disparities and personalize care for each customer › Data, Research, and Evaluation - identify and prioritize health disparities and evaluate the impact of initiatives to close gaps in care › Social Determinants of Health - address the social determinants of health that contribute to inequitable health care among our customers and in the community › Health Care Services - improve health and health care outcomes for racial, ethnic, and underserved populations › Cultural Competence - improve the cultural and linguistic competency of a diverse workforce and health care provider network 4. U.S. Department of Health and Human Services.