Aspect: Customer Health and Safety PRservices are assessed for improvement, and percentage of significant products and services categories subject to such procedures Planning, as well as producing, transmitting, and distributing electricity and natural gas are essential activities for the development of a country’s economy and the improvement of its citizens’ well-being, and these activities are subject to a high degree of regulation and control by governments in order to ensure that they are carried out under appropriate conditions, also taking into account their impact on the health and safety of the community.