At Group level, it is important to highlight that all the companies included in the consolidated scope have a CSR Contact Person who collaborates with the Sustainability and ESG Management Office in the preparation of the Group Sustainability Report and in the management of activities on sustainability issues. 1.5.1 Internal Control System To ensure achievement of the strategic and operational objectives, the BPER Group has defined and updated its Internal Control System, which is a fundamental component of the overall governance system.