On the contrary, it provides an excellent opportunity, to reaffirm the Bank’s responsibility and sensitivity to: its customers, whom it supports by all means in difficult circumstances, even more so today, so that they may deal with the effects of the economic crisis its employees, whom it treats with care and confidence as integral part of the Bank’s assets its shareholders and the analysts, with whom it communicates on regular and extraordinary bases to provide them with transparent, prompt and complete information about anything that may concern them.