2.5 C Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report 10-11 2.6 C Nature of ownership and legal form 143 2.7 C Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries) 10-11, 155 2.8 C Scale of the reporting organization 10-11 2.9 C Significant changes during the reporting period regarding size, structure, or ownership 120-121 2.10 C Awards received in the reporting period 19 EU1 C Installed capacity, broken down by primary energy source and by regulatory regime 137 EU2 C Net energy output, broken down by primary energy source and by regulatory regime 137-138 EU3 C Number of residential, industrial, institutional and commercial customers 155 Limitation: the distinction between residential, industrial and commercial customers is not available in the current recording systems, and any estimate would not be reliable.