Responsibility towards society 	Shareholders and investors 	Shareholder Relations Office 	Investor Relations Department 	Corporate website 	Clients, Market agents and Regulatory bodies 	Profile of Red Eléctrica’s clients 	Dialogue: key to the efficiency and qualityof the service provided 	Transparency and independence as system operator 	Satisfaction surveys 	Incidents and claims management 	Suppliers 	Dialogue with suppliers 	Corporate Responsibility 	Press and the Media 	Red Eléctrica as the central axis of the electricity system 	Meetings with the press: Grid improvements and the execution of the investment plan 	Digital content: Greater presence on the Internet 	Social Environment 	The corporate website: A key communication tool 	Contribution to the Community 	Strengthening ties with the community 	Social commitment 	Social action 	Support for local and regional development 	Red Eléctrica in Bolivia 	Red Eléctrica in Peru 	7.