▪ A visit to J&J Corporate Offices in New Brunswick, NJ and a number of conference calls in order to: ▫ interview J&J management representatives to understand the Vision ▫ understand and evaluate the systems and processes used to manage the performance commitments, related programs and associated partner organisations, and monitor progress against these; ▫ interview goal owners and business unit representatives involved in collecting, evaluating and reporting progress against the 2020 targets.