Total 14,154 12,851 26,327 4,400 57,732 total 2004 2003 115,86396,750 n.a.91,024 117,532100,634 51,97536,675 n.a.325,083 newly employed people 2004 2003 10,2117,875 n.a.12,627 887706 11,0717,031 n.a.28,239 3,951 n.a. 11,785 2,101 n.a. 3,934 5,475 12,220 1,954 23,583 156734 951,111 3172,613 287243 n.a.4,701 137 n.a. 58 285 n.a. 352 153 24 252 781 1,315 n.a. 2,004 1,001 n.a. 1,149 2,199 2,644 691 6,683 technical skills 2004 2003 language skills 2004 2003 IT skills 2004 2003 management skills 20032004 total 2004 2003 newly employed people 2004 2003 69 training activities The Group believes that making the most of human resources is an important feature of its identity.