Profile Organisational Profile 2.2 Primary brands, products and/or services IFC 2.3 Operational structure of the organisation IFC 2.4	Location	of	organisation’s	headquarters IFC 2.5 Number of countries where the organisation operates IFC 2.6 Nature of ownership and legal form IFC 2.7 Markets served IFC, ARA (6–23) 2.8 Scale of the reporting organisation IFC, 95, 100, ARA (6–23, 47) 2.9 Significant changes during the reporting period IFC, 6, 89, 101–102 2.10 Awards received in the reporting period 11, 20, 30, 41, 53, 59, 76, 109–110, 121 3.