Organisational profile 2.2 Primary brands, products, and services 8, 9, 16, 17 2.3 Operational structure, including main divisions 16, 18 2.4 Location of headquarters C5, C8, www 2.5 Countries with major operations 16, 17 2.6 Nature of ownership and legal form 18 2.7 Markets served 16, 17 2.8 Scale of the reporting organisation 16, 17 2.9 Significant changes during the reporting period regarding structure or ownership n.r. 2.10 Awards received in the reporting period 35, 54, 55, 67 3. Report parameters 3.1 Reporting period C1, 1 3.2 Date of most recent previous report 1 3.3 Reporting cycle 1 3.4 Contact point for questions regarding the report C5,C8 3.5 Processes for defining report content C6, 4, 22 3.6 Boundary of the report 1 3.7 Specific limitations on report’s scope 1, 40, 50 3.8 Basis for reporting on joint ventures n.r. 3.9 Data measurement techniques and bases of calculations AR, 40–44, 50 3.10 Restatements of and changes to information provided in earlier reports n.r. 3.11 Changes from previous reporting period in the scope, boundary, or measurement methods applied 53, 56 3.12 GRI content index 78, 79 3.13 External assurance C3, C4 4. Governance, commitments, and engagement 4.1 Governance structure, incl.