The planning and management of sustainability policies in Enel therefore aims to create growing efficiency in the allocation of economic resourc es, by linking them to the needs of the community and the development of a socially fairer growth model; > responsible management of the supply chain, ESG risk management, the development of human resources, in clusion and diversity, global environmental management, i.e. the issues which presuppose a constant improvement in processes and of the organization which oversees them, are positioned almost entirely in the central part of the matrix and have growing importance both in the busi ness strategy and in the expectations of stakeholders, not only as important key factors to lower the vulnerability to risk, but as drivers of the creation of value in the medium/ long-term.