Affinity: cards in partnership with individual humanitarian associations and bodies Traditional: support of associations and bodies via mechanisms linked to customers’ card use conduct Current accounts for immigrants Response to the primary banking services need of immigrants in Italy Service and staff dedicated to immigrants Welcome project: desk with multi-lingual staff, manual of banking services in four foreign languages (English, Spanish, French and Arabian) and range targeted at foreign citizens Insurance policies For immigrants: range for non-EEC citizens of four cautionary policies and temporary health insurance required for the issue of the “temporary stay permit” For Voluntary Service Associations: insurance, with concessionary conditions, for accident, injury and other risks for the Onlus (non-profit making organizations for community work) operators and voluntary workers With regards to skills, we have entrusted the leasing companies and especially Centrobanca with the mission to flank our Network banks supporting the growth of the business, by means of structured finance measures, assisted finance and participation in risk capital.