Financial year These elements include: 1) the regular evaluation of risks; 2) the development and maintenance of policies, procedures and action protocols for the professionals of the group describing the expected, appropriate and suitable behaviour; 3) communications activities; 4) the training of employees on compliance-related issues; 5) the continuous monitoring and review of the Compliance System through internal and external audits and control and detection mechanisms like the ethics mailboxes; and 6) the launch of plans to respond and react to conduct or situations that are improper or contrary to applicable legal provisions or failures in the Compliance System.