A total of particular interest or in relation to which they requested clarifications and further details: the progress of the Leak Fund, the customer protection system defined by the Authority, the Acquologo, the Rifiutologo, the My Hera app, Digi e lode, the four theme-specific sustainability reports, the measures taken by Hera for the more vulnerable segments of customers, TARI and, lastly, special focus on the quantity-based tariff regarding the Ferrara area only.