Opportunity for reassessment of a decision If	a	customer	disagrees	with	a	 decision	made	by	Topdanmark,	the	 customer	may	has	the	opportunity	 to	have	the	decision	reassessed	by	 sending	a	complaint	to	our	customer	 complaints	depart	or	whether	the	 decision	will	be	changed	due	to	the	 reassessment.