Field and Office Staff First and Mid-Level Managers Senior Management 30% 22% 13% 5% 2% 8% 1% 2% 10%11% 13% 2%1% 1%2% 3% 4% 58% 63% (figures may not equal 100% due to rounding) Our one-team approach to the business means team members collaborate to improve our efficiency, productivity, and service, all of which benefit our customers.