additional information Past Corporate Responsibility Reports and Public Accountability Statements, as well as other information relevant to the issues presented in this report, are available on our website: rbc.com/community-sustainability rbc.com/pas http://www.rbc.com/investorrelations/pdf/ar_http://www.rbc.com/investorrelations/pdf/15q1_report.pdf http://www.rbc.com/investorrelations/pdf/ar_2014_e.pdf http://www.rbc.com/investorrelations/pdf/ar_2014_e.pdf http://www.rbc.com/investorrelations/pdf/15q1_report.pdf http://www.rbc.com/community-sustainability/index.html http://www.rbc.com/community-sustainability/reporting-performance/pas.html 2014 RBC Corporate Responsibility Report 4 When I joined RBC as a co-op student in our technology group, I never imagined that I would have the privilege of leading this organization as its CEO 25 years later.