On the one hand there are cross-cutting topics that are relevant to all the companies in the Group’s consolidation scope, wherever they may be, without exception, and which are relevant to all external and internal stakeholders, these being: ■ Innovation management ■ Compliance with national and international regulations ■ Anti-corruption programmes ■ Promotion of respect for Human Rights inside and outside the Company ■ Management of the health and safety of workers ■ Management of the workforce, generational renewal and promotion of talent ■ Customer listening and transparency of relations On the other hand there are topics that are mainly relevant to Group companies operating as telephone service operators, which account by far for the main part of the Group in terms of turnover, employees and impact on external stakeholders: ■ Network coverage ■ Bridging the “digital divide” e promoting social inclusion and the digital transformation of the Country by disseminating and developing ICT technology across the Country.