Two aspects were investigated in relation to these issues: > on the stakeholder side, the relative importance of each issue in the percep tion of stakeholders and the ‘direction’ of their expectations (i.e. an expecta tion of engagement rather than disengagement on the part of Enel); > on the company side, the level of impact of the issues on sustainability strat egies, determined on the basis of the current and future commitment on each issue.