Corporate Responsibility http://investors.statestreet.com/CustomPage/Index?KeyGenPage=302720 http://investors.statestreet.com/file/100447/Index?KeyFile=1001256720 http://investors.statestreet.com/CommitteeChart http://investors.statestreet.com/file/100447/Index?KeyFile=1001249054 http://investors.statestreet.com/file/100447/Index?KeyFile=1500117786 http://investors.statestreet.com/file/100447/Index?KeyFile=1001249058 http://investors.statestreet.com/file/100447/Index?KeyFile=1001249057 http://investors.statestreet.com/file/100447/Index?KeyFile=1001249059 http://investors.statestreet.com/file/100447/Index?KeyFile=1001249061 103-3 Evaluation of the Management Approach Our board, in their role of overseeing the sound management of the company, have the responsibility to exercise their business judgment in what they believe to be in the best interests of the company and the shareholders, taking into account the interests of the employees, the customers and the community at large, and in so doing enhancing the long-term value of the company.