By the end of the year, Stockmann had a total of that allow customers to ask for another size or colour to try on and to call a salesperson for assistance. 12STOCKMANN PLC / CORPORATE SOCIAL RESPONSIBILITY 2016 Customer wishes for the new department store At the beginning of 2016, we launched a customer expert programme New Stockmann for Tapiola (‘Uutta Stockaa Tapiolaan’) where our customers could participate through social media in the planning and development of the new department store.