Organisational Profile 2.2 Primary brands, products, and/or services 2-3 2.3 Operational structure of the organisation AR47, AR205-215 2.4 Location of organisation’s headquarters Back Cover 2.5 Number and names of countries where the organisation operates 2-3, AR6-7 2.6 Nature of ownership and legal form AR47, AR205-215 2.7 Markets served 2-3, AR6-7 2.8 Scale of the reporting organisation 2-3, 4-5, AR6-7, AR47 2.9 Significant changes during the reporting period 4-5 2.10 Awards received in the reporting period 11-14 3.