I A L I M PACT E M P LOY E E S Data security: We provide our customers compliance with high security standards, such as encryption of data in motion over public networks, auditing standards (SOC Distributed Denial of Service (“DDoS”) mitigations, and a Support team that is on-call 24/7. Disclosure of customer service data: Zendesk only discloses customer data to third parties where disclosure is necessary to provide the services or as required to respond to lawful requests from public authorities.