http://www.eicc.info/ http://www.eicc.info/ https://www-https://www-1.compliance2product.com/c2p/getAttachment.do?code=g9q7NkyzrqQEQyL6PYcfZHLkBo8mDTZIJHq7DTiAhiW3ezvSiS9yDFxFQNu3wSfD mailto:csr_report%40cisco.com?subject=CSR%20Report%202014%20Feedback http://csr.cisco.com/pages/about-cisco-csr http://csr.cisco.com/pages/about-cisco-csr used, and product refurbishment and recycling are more effective.