This Index focuses on: – our purpose and how it makes colleagues feel about their work; – whether colleagues can be themselves at work; – understanding whether colleagues have the freedom they need to get on with their jobs; – colleague recognition; – whether things have changed for the better at PFG over the last – the leadership team, their behaviours and whether they listen to colleagues; – PFG’s willingness to change; – PFG’s commitment to being a socially and environmentally responsible company; and – our commitment to doing the right thing for our customers.