With regard to the water service, Group companies also suspended debt collection activities, especially disconnection of service, well before ARERA’s provisions, as well as introducing the opportunity for users in financial difficulty to request the deferment of payment terms or payment in instalments of bills due or about to fall due. ELECTRICITY SERVICE PRICING In Italy, with regard to the electricity sector, there are two main types of market (net of the residual safeguard segment): the standard market and the free market.