we are happy to announce that we reported only one case to nedbank Group forensics for further investigation. complexity of dealing with nedbank as a supplier to simplify and streamline our engagement process with our suppliers we: ■ refined our protection of personal information processes and made various code of conduct enhancements; ■ reviewed our procurement policy against global best practice and implemented this in february ■ introduced an e-invoicing system to streamline payments of vendors; and ■ introduced a full due-diligence process for the onboarding of new suppliers.