Customers may access with ease from multiple channels (e.g. website, app, store, and customer service hotline) and learn about the types of data and methods we collect, process, use personal data and disclosure thereof to a third party, as well as the rights customers are entitled to exercise, including inquiry, request to stop collecting, processing, and using, as well as erase. Application by Law Enforcement Agencies In the event that any government agency or law enforcement agency sends Chunghwa Telecom a letter to access or inquire information of customers for the protection of public security and against crimes, in compliance with relevant laws and regulations, Chunghwa Telecom shall provide customer information thereto accordingly after a rigid examination of such application, or reject application that are not in line with regulatory procedures or criteria.