I T Y R E P O R T R U S A L 	 identification	 of	 special	 product	 characteris­ tics; 	 identification	of	special	process	parameters	 in	 correlation with the characteristics; assigning the control methods and measuring system analysis; monitoring and evaluating the process stability and capability; development and implementation of corrective actions to improve the process and product; 	 customer	evaluation	on	effectiveness.