Span 	Worksheet 	Table 	Span 	GRI Indicator 	GRI Indicator 	GRI Indicator 	Page 	Page 	Location within report / Comments 	Location within report / Comments 	Product Responsibility 	Product Responsibility 	Product Responsibility 	DMA 	DMA 	DMA 	Disclosure on Management Approach 	Disclosure on Management Approach 		17-19 	Responsible Business 	Responsible Business 	Financial Services Sector Supplement 	Financial Services Sector Supplement 	Financial Services Sector Supplement 	FS1 	FS1 	FS1 	Policies with specific environmental and social components applied to business lines 	Policies with specific environmental and social components applied to business lines 	11-13 	11-13 	Active Risk Management, Ethics and Compliance 	Active Risk Management, Ethics and Compliance 	FS2 	FS2 	FS2 	Procedures for assessing and screening environmental and social risks in business lines 	Procedures for assessing and screening environmental and social risks in business lines 	11-12 	11-12 	Active Risk Management 	Active Risk Management 	FS3 	FS3 	FS3 	Processes for monitoring clients’ environmental and social requirements included in agreements or transactions 	Processes for monitoring clients’ environmental and social requirements included in agreements or transactions 	21-24 	21-24 	Products Driven by a Environmental and Social Impact 	Products Driven by a Environmental and Social Impact 	FS4 	FS4 	FS4 	Process(es) for improving staff competency to implement the environmental and social policies and procedures as applied to business lines 	Process(es) for improving staff competency to implement the environmental and social policies and procedures as applied to business lines 	21-24 	21-24 	Products Driven by a Environmental and Social Impact 	Products Driven by a Environmental and Social Impact 	FS5 	FS5 	FS5 	Interactions with clients/investees/business partners regarding environmental and social risks and opportunities 	Interactions with clients/investees/business partners regarding environmental and social risks and opportunities 	19 	19 	ESG Screening 	ESG Screening 	Customer Health & Safety 	Customer Health & Safety 	Customer Health & Safety 	FS6 	FS6 	FS6 	Percentage of the portfolio for business lines by specific region, size, and by sector 	Percentage of the portfolio for business lines by specific region, size, and by sector 	Not reported 	Not reported 	FS7 	FS7 	FS7 	Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose 	Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose 	21-24 	21-24 	Products Driven by a Environmental and Social Impact 	Products Driven by a Environmental and Social Impact 	FS8 	FS8 	FS8 	Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose 	Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose 	21-24 	21-24 	Products Driven by a Environmental and Social Impact 	Products Driven by a Environmental and Social Impact 	FS9 	FS9 	FS9 	Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures 	Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures 	11-13 	11-13 	Active Risk Management 	Active Risk Management 	FS10 	FS10 	FS10 	Percentage and number of companies held in the institution’s portfolio with which the reporting organisation has interacted on environmental or social issues 	Percentage and number of companies held in the institution’s portfolio with which the reporting organisation has interacted on environmental or social issues 	Not reported 	Not reported 	FS11 	FS11 	FS11 	Percentage of assets subject to positive and negative environmental or social screening 	Percentage of assets subject to positive and negative environmental or social screening 	Not reported 	Not reported 	FS12 	FS12 	FS12 	Voting polic(ies) applied to environmental or social issues for shares over which the reporting organisation holds the right to vote shares or advises on voting 	Voting polic(ies) applied to environmental or social issues for shares over which the reporting organisation holds the right to vote shares or advises on voting 	Not reported 	Not reported 	FS15 	FS15 	FS15 	Policies for the fair design and sale of financial products/services 	Policies for the fair design and sale of financial products/services 	11-13 	11-13 	Active Risk Management 	Active Risk Management 	Customer Health & Safety 	Customer Health & Safety 	Customer Health & Safety 	PR1 	PR1 	PR1 	Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures 	Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures 	Not applicable 	Not applicable 	PR2 	PR2 	PR2 	Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services, by type of outcomes 	Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services, by type of outcomes 	Not applicable 	Not applicable 	Product & Service Labeling 	Product & Service Labeling 	Product & Service Labeling 	PR3 	PR3 	PR3 	Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements 	Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements 	Not reported 	Not reported 	PR4 	PR4 	PR4 	Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes 	Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes 	Not reported 	Not reported 	PR5 	PR5 	PR5 	Practices related to customer satisfaction, including results of surveys measuring customer satisfaction 	Practices related to customer satisfaction, including results of surveys measuring customer satisfaction 	20 	20 	Empowering Clients Through Measureing Satisfaction 	Empowering Clients Through Measureing Satisfaction 	Marketing Communications 	Marketing Communications 	Marketing Communications 	FS16 	FS16 	FS16 	Initiatives to enhance financial literacy by type of beneficiary 	Initiatives to enhance financial literacy by type of beneficiary 	Not reported 	Not reported 	PR6 	PR6 	PR6 	Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising,promotion, and sponsorship 	Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising,promotion, and sponsorship 	Not reported 	Not reported 	PR7 	PR7 	PR7 	Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes 	Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes 	Not reported 	Not reported 	Customer Privacy 	Customer Privacy 	Customer Privacy 	PR8 	PR8 	PR8 	Substantiated complaints regarding breaches of customer privacy and losses of customer data 	Substantiated complaints regarding breaches of customer privacy and losses of customer data 	62 	62 	GRI Index, see footnote on previous page * 	GRI Index, see footnote on previous page * 	Compliance 	Compliance 	Compliance 	PR9 	PR9 	PR9 	Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services 	Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services 	62 	62 	GRI Index, see footnote on previous page * 	GRI Index, see footnote on previous page * 	Span 	Workbook 	Worksheet 	Table 	Span 	GRI Content Index 	GRI Content Index 	GRI Content Index 	In preparation of the BNY Mellon 2010 CSR Report, we used the Global Reporting Initiative (GRI) G3 Sustainability guidelines.