LR reference: SEO 9902 INITIATIVE REPORT 03 APPENDIX 01 BUSINESS REPORT SHINHAN ESG WAYINTRODUCTION ENVIRONMENTAL SOCIAL GOVERNANCE 10002 INITIATIVE REPORT 03 APPENDIX 01 BUSINESS REPORT SHINHAN ESG WAYINTRODUCTION ENVIRONMENTAL SOCIAL GOVERNANCE Shinhan Financial Group set “FINANCE for IMPACT”, positive impact of finance, as Shinhan ESG’s principle and chose the three major strategic directions of green, win-win, and trust, to change for the better, together with all, while implementing ESG management.