10 www.co-operative.coop/corporate/Public-Service-Mutuals-/ 11 www.therochdalepioneers.co.uk/ 12 www.co-operative.coop/graphicnovel 13 www.uk.coop/cespis Economic impact 1 www.co-operative.coop/Annual-Results-2012 2 Underlying Group operating profit measures the normal underlying business performance and removes from operating profit the following volatile or one-off costs: property disposal gains/losses, investment property fluctuations, Financial Services Compensation levy, fair value amortisation, significant items.