The	TELUS	Chief	Security	Office	has	procedures,	guidance	and	controls	to	manage	data	privacy	and	security,	including: § Policies governing our information technology: these policies govern the management of information technology assets and resources, enterprise networks, telecommunications networks and other physical assets used to deliver safe and secure products and services to our customers § Security development methods and governance controls: security is a core foundation in the governance processes related to project design for products and services § Vulnerability Management Program: this includes both a daily vulnerability assessment and emerging security threat assessment § Intrusion	prevention	systems:	these	systems	monitor	TELUS’	network	for	malicious	traffic	and	drop	traffic	based	 on certain rules § Mobile encryption: TELUS protects data on laptops to mitigate data leakage risks from the loss or theft of portable devices.