¡¡ Further embed our commitment to Fair Accountability helping markets with local customs or significant cultural challenges to bring about the necessary change ¡¡ Continue to monitor and effectively implement new regulatory provisions globally, further strengthening partnership relations with trade unions at company and sector level ¡¡ Refresh our approach to employee engagement by building on the success of our Qand implement a new employee survey that is more reflective of the different needs and drivers of our diverse, multi-generational workforce https://www.sc.com/en/sustainability/performance-and-policies/standards-and-policies.html 20 Standard Chartered Sustainability Review 2013 Diversity and inclusion We continue to create a workplace that endorses the rich diversity within the organisation and maximises the energy and innovation created by our growing multi-generational workforce.