DMA PR Management approach EU23 C Programs, including those in partnership with governments, to improve or maintain access to electricity and support services for customers 109-111 EU24 C Initiatives aimed at breaking down linguistic, cultural, illiteracy and disability barriers to accessing electricity safely and support services for customers 110-111 Russia: Enel OGK-5: in February 2013 the Court confirmed the position of Enel OGK-5 and completely annulled the FAS decision of the previous year.