n/a n/a Total absenteeism due to injuries and sickness (hours)1&2 580  175 744 374 629 236 154 970 148 163 129 704 15 091 16 283 16 196 Total absenteeism rate (actual days lost, expressed as a percentage of total days scheduled to be worked by the workforce during the reporting period) 3.9% 4.3% 4.4% 2.9% 2.9% 2.5% 1.0% 0.7% 0.8% Proper management of sharps injuries and safety procedures are applied at all three divisions.