n Safety meetings on a regular basis n Participation by all our locations in local charitable causes n Emergency preparedness reviews with local fire and police departments annually and/or quarterly n Individual meetings and calls on a regular basis n Customer satisfaction assessments n Responses to sustainability scorecards requested by customers n Direct, regular dialogue with government officials in the US and EU on regulatory and legislative issues n Individual meetings with institutional investors to receive feedback on our governance processes and executive compensation n Quarterly conference calls with our investment community to review our financial and operating results n Regular meetings with investors to address shareholder-related concerns and discuss company updates n We provide multiple avenues for shareholders to communicate with the company and our board.