INCENTIVE SYSTEMS AND STAFF EVALUATION The Performance Management system represents the operational application of the new Leadership Model implemented in 2018 and was designed with the following objectives in mind: · promote individual contributions and strengthen the behav ioural dimension of performance; · ensure the continuous improvement of performance at in dividual and team levels; · connect the assessment not only to the result (the measure of the “what”), but also to the behaviour (the measure of the “how”); · promote a process of assessment of people’s individual performances connected to the achievement of measurable objectives and observation of the relative behaviours.