Operational Reliability & Effectiveness 	Long-Term Goal 	Long-Term Goal 	Contribute to the health of the financial systemthrough excellence in transaction quality, reliability ofsystems and service providers, and resiliency duringpotential disruptions; demonstrate leadership in theeffective use of resources, including those withenvironmental impacts 	Figure 	Strong Governance 	Long-Term Goal 	Meet evolving stakeholder needs and expectations byenhancing and sustaining practices for substantivestakeholder engagement, corporate socialresponsibility, and responsible political engagement 	Figure 	Notable 	•. 	•. 	•. 	•. 	Core and significant applications achieved 	99.7percent availability 	•. 	•. 	Launched ISO 27001 program with the objective ofenhancing information security management of ourglobal operations 	•. 	•. 	We are working towards including cyber-specificmetrics, as we believe the topic is relevant toOperational Reliability based on the current environment.