308-1 407-1 103-3 414-1 409-1 414-2 408-1 192 Sustainability Report 2018 activities (so-called “buyers”), using user-friendly technology, recognizing the contribution of each individual in a multicultural environment based on trust and passion; > boosting integration and communica tion with internal customers, working together to define solutions capable of meeting the needs of the busi ness; > engaging suppliers right from the moment when a ‘need’ is born, liste ning to their offers and developing innovative approaches together.