Enterprise ESG Build a Supplier Diversity Program that has longevity, consistent with BNY Mellon’s value proposition and diversity initiatives KPI: Design and execute an efficient onboarding process for diverse suppliers to improve customer experience Progress: Developed a supplier segmentation method that aligns with our sourcing strategy and created a Certification Excellence Process to provide assurance of vendor diversity-ownership Leveraging procurement tools to deliver improved customer experience KPI: Implement a companywide sustainable training program on supplier diversity Progress: Developed two training courses that are mandatory for the Global Supply Chain Management organization and available for all employees companywide.