ManageMent oF inCidenCes and ClaiMs kEy INdICATORs RED ELÉCTRICA manages the which claims related to the claims related to the services it offers and to the impact of adjustment services market can be processed directly, The number of claims regarding operational activities 44 70 6* 8 4 its activities on the environ­ along with the scheduling of Claims per each 1,000 GWh ment, using criteria that are international exchanges, man­ of energy managed in the clearly defined, in order to aged by the system operator.