In response to associate feedback, CNO took the following actions in 	§ Modified our time-off policy to include two extra flexible holidays for associates to use as they choose 	§ Instituted parental leave for both mothers and fathers 	§ Enhanced our flexible work arrangement policies and options 	§ Developed partnerships with Bright Horizons and Sylvan Learning that provide significant new childcare, eldercare and even pet care resources and discounts for our associates 	§ Implemented a meeting challenge to block two hours for meeting-free time to manage caregiving at home and virtual meeting fatigue In 2020, CNO was certified a Great Place to Work®.