The been started; > training in responsible energy consumption and bill optimisation, which in 2019 resulted in the organisa tion of three training sessions held in Tenerife, Fuerte ventura and Zaragoza, with the participation of approxi mately 77 institutions that estimate providing advice to approximately 9,000 people per year who struggle to pay their energy bill; > initiative against energy poverty (pilot project Re luCe), an innovative management method for the con sumption of electricity through a pre-paid system that also permits providing information regarding how to save money by promoting efficiency consumption and the control of family expenses.