We have held workshops where employees from many organizational units exchanged opinions on such questions as “How can we recover the trust that Mitsui lost as a result of this incident?,” “Why did the DPF incident occur?,” and “How can we prevent such incidents from occurring again?” One of the fi rst issues identifi ed was that, because of a lack of communication, employees did not have a shared awareness of and were not pursuing their work in accordance with the company’s management philosophy.