https___pri.gov.np_events_pri-and-nepal-law-campus-sign-an-agreement-for-a-research-on-public-satisfaction-and-policy-reform-of-home-administration_.xml
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PRI and Nepal Law Campus Sign an Agreement for a Research on Public Satisfaction and Policy Reform of Home Administration Today, on 19 July 2020, PRI and Nepal Law Campus entered into an agreement to implement a project aimed at assessing the level of public satisfaction with key services delivered by the District Administration Office (DAO) and the District Police Office (DPA) under the Ministry of Home Affairs. As part of the assessment, existing institutional arrangements governing service delivery by these agencies will be reviewed. Factors that enable or hinder the delivery of services will also be critically analyzed. The project has been designed in response to a request from the Office of the Prime Minister and the Council of Minister. Among key outcomes expected from the project are (a) citizens’ feedback on existing quality of services and areas of improvement; (b) clear understanding of institutional, logistical and practical problems affecting DAO and DPO in terms of effective service delivery; and (c) a set of recommendations on how the delivery of services can be made fairer, more effective and more efficient. These outcomes will be crucial to enhancing citizen-state relationship, while adding to the quality of public service delivery. Dr. Bishnu Raj Upreti, Executive Chairman, Policy Research Institute, and Dr. D.N. Parajuli, Campus Chief, Nepal Law Campus, signed the Memorandum of Understanding. Dr. Balaram Prasad Raut, Assistant Professor, Apurba Khatiwoda, Assistant Professor, and Roshani Poudel, Assistant Professor, attended the MoU signing ceremony. The expected outcome of the project is a set of recommendations vis-à-vis (a) policies necessary to create an enabling environment for electronic voting in Nepal, and (b) institutional and operational road map to implement the policy.
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गृह प्रशासनको सेवाप्रतिको जनसन्तुष्टि र नीति सुधारसम्बन्धी अनुसन्धान परियोजना ०४ साउन २०७७ प्रतिष्ठान र नेपाल ल क्याम्पसले गृह मन्त्रालयको अनुरोधमा जिल्ला प्रशासन कार्यालय र जिल्ला प्रहरी कार्यालयले दिने सेवाप्रतिको जनसन्तुष्टि अध्ययन गर्ने परियोजना कार्यान्वयन गर्न सम्झौता सम्पन्न भै अध्ययन चलिरहेको छ । यस अध्ययनले सेवाप्रवाहमा सहयोग र अवरोध गर्ने कारक तत्वसमेत विश्लेषण गर्नेछ । प्रधानमन्त्री तथा मन्त्रिपरिषदको कार्यालयमार्फत गृह मन्त्रालयको अनुरोधमा हुन लागेको अध्ययन परियोजनाका अपेक्षित परिणामहरूमा (क) नागरिकले पाउने सेवाको गुणस्तरीयता र सुधारको क्षेत्रबारेमा विश्लेषण गर्नु र ख) उक्त निकायहरूका संस्थागत र व्यावहारिक समस्या पहिचान गरी सेवाहप्रवाहलाई थप प्रभावकारी र सक्षम बनाउनका लागि अवलम्बन गर्नुपर्ने उपाय सिफारिश गर्नु प्रमुख हुन् । यस अनुसन्धानबाट प्राप्त हुने सिफारिश राज्य र नागरिकबीचको सम्बन्धलाई अभिवृद्धि गर्न महत्वपूर्ण हुनेछ भने सार्वजनिक सेवाप्रवाहको गुणस्तरमा पनि यसले योगदान दिनेछ । यो अनुसन्धान परियोजनाको सहमतिपत्रमा नीति अनुसन्धान प्रतिष्ठानका कार्यकारी अध्यक्ष डा. विष्णुराज उप्रेती र नेपाल ल क्याम्पसका प्रमुख डा. डी. एन. पराजुलीबाट हस्ताक्षर भएकोछ ।