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Terms of Use Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Peter James Leather Company Inc.’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘Peter James Leather Company Inc.’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is located in Vaughan, Ontario. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use: All pricing on www.peterjames.ca is in USD. (United States Currency) All orders are shipped with full insurance and tracking, a signature is required upon delivery for all orders placed online from www.peterjames.ca. Once an order has been shipped from Peter James Leather Co. we will not be held responsible for undelivered or lost packages. In the rare case of a package not being delivered, Peter James Leather Co. will assist you in submitting a "Lost Package Claim" (service ticket) with the carrier. If the issue is not resolved within 45 business days, we will reship your order. No refunds will be issued. All sales are final, please refer to our Exchanges & Returns page for more information. The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses cookies to monitor browsing preferences. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of Ontario, Canada SHIPPING Shipping Cut-off Times GROUND SHIPPING: Orders received by 12pm EST are shipped out the same business day via our free ground shipping option. Orders received after 12pm EST are shipped the following business day. Orders received after 12pm EST on Friday’s are shipped on the following Monday. Custom Monogram orders will ship within 2-5 business days of the date the order was placed. International Orders We ship internationally via DHL Express for the best service and rates. We charge a flat fee of $55 for standard shipping (5-9 days) to all countries outside North America and $105 for express shipping (1-4 days). Please note that any and all excise taxes, duties, and levies are not included in this rate and are the responsibility of the buyer upon receipt. Excise taxes, duties, and levies Shipping costs are exclusive of excise taxes, duties, and levies pertaining to your country/region. It is the buyers responsibility to be affluent with their region's excise taxes, duties, and levies on goods imported from Canada. Peter James Leather Company Inc. is not responsible for paying, all or in part any excise taxes, duties, and levies imposed by your country/region. Refund Policy: Order Cancellations: Orders can only be cancelled if they have not already been processed for shipping. A cancellation request must be submitted to a Client Service Advisor by phone, by calling 1 (888)342-6656. Order Returns: Enjoy a FREE 14-day quality guarantee. Free returns within 14 days of purchase on unused items, excluding shipping charges. No exchanges or returns permitted on personalized products and furniture, unless otherwise defective upon receipt. Order Exchanges: We know the quality and durability of our product is top notch, as such we accept exchanges on defective items only. Exchanges (excluding furniture) must be requested within 14 days of your order. We will replace a defective product with the same item. To be eligible for an exchange, your item must be unused and in the same condition that you received it. To inquire about an exchange please email: info@peterjames.ca, describing your issue in detail. Pictures of the defects are required so we can determine if you are eligible for a replacement. Once we have approved your return, we will provide you with the return instructions. Note: Depending on your location and product availability, delivery times for exchanged products will vary. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, at which point we will process your exchange. Should you require any additional information or assistance, please do not hesitate to contact our Client Services Team at info@peterjames.ca. One of our dedicated advisors will be happy to assist you. Personalized products and furniture are final sale unless otherwise defective upon receipt. No exchanges or returns permitted.
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यी प्रयोगका सर्तहरू, हाम्रो गोपनीयता नीतिसँगै, वेबसाइटको प्रयोग र Tiporelax.com द्वारा प्रस्ताव गरिएका सेवाहरूलाई नियन्त्रित गर्दछ। कृपया सेवाहरू प्रयोग गर्नु अघि यी सर्तहरू ध्यानपूर्वक समीक्षा गर्नुहोस् किनभने तिनीहरूले तपाईंको अधिकारहरूलाई असर गर्छ। कुनै पनि सेवाहरू प्रयोग गरेर, तपाइँ यी सर्तहरू स्वीकार गर्नुहुन्छ र उनीहरूसँग कानुनी रूपमा बाध्य हुन सहमत हुनुहुन्छ। यस वेबसाइटको प्रयोग निम्न सर्तहरूको अधीनमा छ: - यस वेबसाइटको पृष्ठहरूको सामग्री तपाईंको सामान्य जानकारी र व्यक्तिगत प्रयोगको लागि मात्र हो। यो पूर्व सूचना बिना परिवर्तन को विषय हो। - यस वेबसाइटले ब्राउजिङ प्राथमिकताहरू निगरानी गर्न कुकीहरू प्रयोग गर्दछ। यदि तपाइँ कुकीहरूको प्रयोगलाई अनुमति दिनुहुन्छ भने, निम्न व्यक्तिगत जानकारीहरू तेस्रो पक्षहरूको प्रयोगको लागि हामीद्वारा भण्डारण गर्न सकिन्छ। - न त हामी वा कुनै तेस्रो पक्षले कुनै पनि विशेष उद्देश्यका लागि यस वेबसाइटमा फेला परेका वा प्रस्ताव गरिएका जानकारी र सामग्रीहरूको शुद्धता, समयबद्धता, प्रदर्शन, पूर्णता वा उपयुक्तताको रूपमा कुनै वारेन्टी वा ग्यारेन्टी दिन्छौं। तपाईंले स्वीकार गर्नुहुन्छ कि त्यस्ता जानकारी र सामग्रीहरूमा अशुद्धता वा त्रुटिहरू हुन सक्छन् र हामी कानूनद्वारा अनुमति दिइएको पूर्ण हदसम्म त्यस्ता अशुद्धता वा त्रुटिहरूको लागि दायित्वलाई स्पष्ट रूपमा बहिष्कार गर्छौं। - यस वेबसाइटमा कुनै पनि जानकारी वा सामग्रीको तपाईंको प्रयोग तपाईंको आफ्नै जोखिममा छ, जसको लागि हामी उत्तरदायी हुने छैनौं। यो वेबसाइट मार्फत उपलब्ध कुनै पनि उत्पादन, सेवा वा जानकारी तपाईंको विशिष्ट आवश्यकताहरू पूरा गर्न सुनिश्चित गर्न यो तपाईंको जिम्मेवारी हुनेछ। - यस वेबसाइटले हाम्रो स्वामित्वमा वा इजाजतपत्र प्राप्त सामग्री समावेश गर्दछ (अन्यथा नोट नगरेसम्म)। यो सामग्री समावेश छ, तर डिजाइन, लेआउट, रूप, उपस्थिति र ग्राफिक्स सीमित छैन। प्रतिलिपि अधिकार सूचना अनुसार बाहेक पुन: उत्पादन निषेध गरिएको छ, जुन यी नियम र सर्तहरूको अंश हो। - यस वेबसाइटमा पुन: उत्पादन गरिएका सबै ट्रेडमार्कहरू जुन अपरेटरको स्वामित्व वा इजाजतपत्रमा छैनन् वेबसाइटमा स्वीकार गरिन्छ। - यस वेबसाइटको अनाधिकृत प्रयोगले क्षतिको लागि दावी र/वा फौजदारी अपराध हुन सक्छ। - हाम्रा साइटहरूमा अन्य साइटहरूमा लिङ्कहरू छन् जसले प्रयोगकर्ताहरूलाई हाम्रा पृष्ठहरू छोड्न अनुमति दिन्छ। यी लिङ्कहरू थप जानकारी प्रदान गर्न तपाईंको सुविधाको लागि प्रदान गरिएको छ। हामी गोपनीयता अभ्यासहरू, नीतिहरू, वा त्यस्ता वेबसाइटहरूको सामग्रीको लागि जिम्मेवार छैनौं। - यस वेबसाइटको प्रयोग र वेबसाइटको यस्तो प्रयोगबाट उत्पन्न हुने कुनै पनि विवाद भारतको कानूनको अधीनमा छ। यो वेबसाइट र यसले प्रदान गर्ने सेवाहरू प्रयोग गरेर, तपाईं माथि उल्लिखित नियम र सर्तहरूमा सहमत हुनुहुन्छ। यदि तपाइँसँग यसको बारेमा कुनै प्रश्नहरू छन् भने, कृपया हामीलाई समर्थन गर्न ईमेल पठाएर सम्पर्क गर्नुहोस् [at] tiporelax.com वा यो पृष्ठ प्रयोग गर्दै . धन्यवाद!