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This post is also available in: English (Английски) 100 публикувани отзива „Много сме доволни, от директната интеграция с HolidayCheck предоставена ни от Reputize. Започнахме в средата на м. юни (2015г.) и само за няколко седмици, видяхме позитивен ефект върху рейтингът ни в HolidayCheck. Това изключително много ни помага в преговорите с големите немски туроператори – ITS, Thomascook, TUI.„ Атанас Митков мениджър, Хотел „Зефир” Кликнете тук за да научите за повече отзиви означават по-добра позиция в HolidayCheck и в сайтовете на немските туроператори. Кликнете тук за още примери.
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25 five-star resorts on 3 continents The most distinguished Turkish hotel operator Rixos Hotels has the highest level of internal standards for managing guest satisfaction in all of its 25 five-star properties. Reputize implemented a custom survey solution, integrated with Rixos’ PMS, which gives easy access to a deep business intelligence. This data-driven approach to managing customer satisfaction delivers measurable results and helps Rixos engage guests, improve OTA rankings and grow revenue. Continue reading “Turkish Hospitality Giant Rixos Hotels Utilizes Reputize to Understand Guest Feelings | Customer Case” 100 published reviews Increased rating from 3,8 to 4,8 “We are very satisfied from the direct integration with HolidayCheck provided to us by Reputize. We started in the beginning of June 2015 and only for a few weeks we saw positive effect on our rating in HolidayCheck. This is a great leverage for us when negotiating conditions with the big german touroperators- ITS, Thomascook, TUI.” Continue reading “This Is How a 3-Star Beach Resort Stays on Top of OTA Rankings | Customer Case” 14 hotels Hotel Borjana HolidayCheck Award 2017 Albena AD, the biggest hotel group in Bulgaria, located on the Black Sea coast and operating 20,000 beds in 40+ hotels (2 to 5 stars) uses Reputize to monitor and improve guest satisfaction. Since 2015, Reputize provides its on-site real-time survey solution and advanced reputation analytics to help Albena maintain a boutique customer service and promote itself on major OTAs. Continue reading “Bulgaria’s Biggest Hotel Chain Albena Uses Reputize to Push Guest Reviews to HolidayCheck | Customer Case” Higher rating from 4,5 to 4,7 34% more reviews 5% higher recommendation rate Continue reading “Hotel Lion Receives Holidaycheck Award 2017”