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(информация се предоставя съгласно чл.13 от ОРЗД) Име и адрес на администратора на лични данни: Наименование: „КИММС“ ЕООД Адрес на регистрация: гр. София, ул. „Яворец“ № 8, ет.5, ап. 18 Адрес на упражняване на дейността: гр. София, ул. „Ген. Е.Тотлебен“ № 39, ет.2, ап.3 Е-мейл: office@fleet-surveys.bg Уеб страница: http://www.fleet-surveys.bg Име и адрес на длъжностното лице по защита на данните: Наименование: „КИММС“ ЕООД Адрес на регистрация: гр. София, ул. „Яворец“ № 8, ет.5, ап. 18 Адрес на упражняване на дейността: гр. София, ул. „Ген. Е.Тотлебен“ № 39, ет.2, ап.3 Е-мейл: dpo@fleet-surveys.bg Информация относно компетентния надзорен орган: Наименование: Комисия за защита на личните данни Седалище и адрес на управление: гр. София 1592, бул. „Проф. Цветан Лазаров” № 2 Email: kzld@government.bg, kzld@cpdp.bg Уеб сайт: www.cpdp.bg „КИММС“ ЕООД осъществява дейността си в съответствие със Закона за защита на личните данни и Общия регламент за защита на данните (ОРЗД) 2016/679 на Европейския парламент и на Съвета от 27 април 2016 година относно защитата на физическите лица във връзка с обработването на лични данни и относно свободното движение на такива данни. За какво обработваме личните данни: Законът изисква от нас да определим въз основа на кое законово основание обработваме различни категории лична информация и да ви уведомим за основанията за всяка категория. Ако основанието, на което обработваме вашата лична информация, вече не е приложимо, ние незабавно ще прекратим обработването на вашите данни. Ако основанието се промени в даден момент, тогава, ако се изисква от закона, ние ще ви уведомим за промяната и за всяка ново основание, при което сме установили, че можем да продължим да обработваме вашата информация. На основание договор или предварителен договор Когато създавате профил на нашия уеб сайт, купувате продукт или услуга от нас или по друг начин използвате уеб сайта, вие се съгласявате с нашите общи условия и се сключва договор между вас и нас. За да изпълним задълженията си по този договор, ние трябва да обработим информацията, която ни давате. Част от тази информация може да бъде лична информация. Можем да я използваме с цел: - да проверим на самоличността ви с оглед сигурност; - да ви продадем и доставим продуктите, които предлагаме; - да ви предоставим услугите си; - да ви предложим информация и съвети относно продукти и услуги и как да се възползвате максимално от използването на нашия уебсайт. Ще продължим да обработваме тази информация, докато договорът между нас не приключи или не бъде прекратен от която и да е от страните съгласно условията на договора. Възможно е обработката на някои лични данни да продължи с цел спазването на нормативни изисквания (напр. за данъчни цели). На основание съгласие Чрез определени действия, при които не съществуват договорни отношения между нас, например когато разглеждате нашия уебсайт или ни поискате да ви предоставим повече информация за бизнеса ни, включително нашите продукти и услуги посредством директен маркетинг, вие давате съгласието си да обработваме информация, която може да е лична информация. Винаги, когато е възможно, се стремим да получим вашето изрично съгласие да обработваме тази информация, например, като ви молим да приемете нашата употреба на "бисквитки". (в момента не го искаме изирично с поп-ъп а имплицитно през Общите условия). Понякога може да дадете своето съгласие индиректно, като например, когато ни изпратите съобщение по електронна поща, на която основателно очаквате да отговорим. С изключение на случаите, в които сте съгласни с използването на вашата информация за конкретна цел, ние не използваме вашата информация по начин, който да ви идентифицира лично. Ние продължаваме да обработваме информацията ви на тази основа, докато не оттеглите вашето съгласие или може основателно да се предположи, че вашето съгласие вече не съществува. Можете да оттеглите съгласието си по всяко време, като ни информирате за това. Ако направите това, може да не успеете да използвате нашия уебсайт вбъдеще или нашите услуги частичво или изцяло, както до момента на оттегляне. На основание законово задължение Понякога трябва да обработваме информацията ви, за да спазим законово задължение. Например, може да ни се наложи да предоставяме информация на съдебните органи, ако те поискат това, или ако имат подходящо разрешение като заповед за претърсване или съдебно разпореждане. На основание легитимен интерес Можем да обработим информация въз основа на наличието на легитимен интерес за вас или нас. Например, може да обработваме вашите данни за целите на: • водене на отчетност за правилното и необходимото администриране на нашия бизнес; • оптимизиране на нашите бизнес процеси; • отговор на неизискана комуникация от вас, за която смятаме, че очаквате отговор; • защита и утвърждаване на законните права, на която и да е страна; • защита на вашите интереси, където вярваме, че имаме задължение да го направим. Възможно е данните да бъдат обработени във връзка с придобиване, вливане, разделяне или ликвидиране на компанията или част от нейния бизнес от трети страни, като в случая се позоваваме на нашия легитимен интерес. Също така е възможно данните да бъдат обработени в рамките на групата предприятия, към която принадлежи или които принадлежат към „КИММС“ ЕООД, за вътрешни административни цели, като в случая се позоваваме на нашия легитимен интерес. Категории данни, които обработваме Категории данни, които обработваме: - Персонални детайли. - Данни за покупки на стоки и услуги. - Данни за използване на предоставяни от нас услуги. Легитимен интерес на администратора или на трета страна Когато обработването на лични данни се основава на легитимен интерес, той е: § извършване на бизнеса ни в полза на всички наши служители и акционери; § оптимизираме на бизнес процесите си. § ДРУГИ?? Получатели или категории получатели на личните данни § Служители на „КИММС“ ЕООД § Обработващи данни от името на „КИММС“ ЕООД Предаване на данни на трета държава или на международна организация „КИММС“ ЕООД не предава вашите данни към трета държава или на международна организация. Срок, за който ще се съхраняват личните данни Освен ако в настоящото известие за поверителност не е посочено друго, запазваме вашите лични данни само толкова дълго, колкото се изисква от нас: - да ви предоставим услугите, които сте поискали; - да спазваме други закони, включително за периода, изискван от данъчни органи; - във връзка с възможен иск или защита в съда. Право по отношение на дадено съгласие Субектът на данни има правото да оттегли дадените съгласия си по всяко време. Оттеглянето на съгласието не засяга законосъобразността на обработването, основано на дадено съгласие преди неговото оттегляне. Права на субекта на данни Субектът на данни има право да изиска от администратора достъп до, коригиране или изтриване на лични данни, свързани със субекта на данните, или ограничаване на обработването. Субектът на данни има право да направи възражение срещу обработването, както и срещу преностимостта на данните. Правото на жалба до надзорен орган Субектът на данни има правото на жалба до надзорен орган. Предоставянето на лични данни Предоставянето на лични данни не е задължително или договорно изискване. Автоматизирано вземане на решения „КИММС“ ЕООД не използва автоматизирано вземане на решения, включително профилиране. Бисквитки "Бисквитките" са малки текстови файлове, които се поставят на твърдия диск на компютъра от вашия уеб браузър, когато посещавате някой уебсайт. Те позволяват съхраняването на информацията, събрана на една уеб страница, докато е необходима за използване на друга, като това позволява на уебсайта да ви предостави персонализирана или по-удобна за вас употреба и дава на собственика на уебсайта статистически данни за начина, по който използвате уеб сайта, за да може той да бъде подобрен. Някои "бисквитки" могат да продължат за определен период от време, като например един ден или докато затворите браузъра си. Други продължават неограничено време. Вашият уеб браузър ви позволява да изтриете всичко, което изберете. Той също така трябва да ви позволи да предотвратите или ограничите използването им. Нашият уеб сайт използва "бисквитки". Те се поставят от софтуер, който работи на нашите сървъри, и от софтуер, управляван от трети страни, чиито услуги използваме. Когато посещавате за първи път нашия уебсайт, ние ви питаме дали искате да използваме "бисквитки". Ако решите да не ги приемате, ние няма да ги използваме за вашето посещение, освен за да запишем, че не сте се съгласили да ги ползвате за друга цел. Ако решите да не използвате "бисквитки" или да предотвратите използването им от настройките на браузъра си, няма да можете да използвате пълната функционалност на нашия уебсайт. Използваме "бисквитките" по следните начини: - за да наблюдаваме как използвате нашия уебсайт; - за да запишем дали сте виждали конкретни съобщения, които показваме на нашия уебсайт; - за да ви държим влезли в нашия сайт; - за да запазваме направените от вас поръчки в количка Пълният текст на Условията за ползване на сайта е достъпен тук. София
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Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. This is the privacy notice of CARA SUTRA LTD trading as “Cara Sutra” In this policy, “we”, “our”, or “us” refer to CARA SUTRA LTD trading as “CaraSutra”. I am registered with the ICO Data Protection Register (registration number: ZA100687) Our registered office is at PO Box 283, GAINSBOROUGH, DN21 9EJ Introduction - This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. - We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately. - We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. - We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate. - Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR). - The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at org - Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website. The bases on which we process information about you The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data. If the basis changes then if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information. Information we process because we have a contractual obligation with you When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. We may use it in order to: - Verify your identity for security purposes - Sell products to you - Provide you with our services - Provide you with suggestions and advice on products, services and how to obtain the most from using our website We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract. Information we process with your consent Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including job opportunities and our products and services, you provide your consent to us to process information that may be personal information. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply. Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website. If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful. We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us by emailing cara@carasutra.com. However, if you do so, you may not be able to use our website or our services further. Information we process because we have a legal obligation We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information. Specific uses of information you provide to us Information provided on the understanding that it will be shared with a third party Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people. Examples include: - Posting a comment to our website or via a partner site In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it. We do not specifically use this information except to allow it to be displayed or shared. We do store it, and we reserve a right to use it in the future in any way we decide. Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time. Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at cara@carasutra.com Complaints regarding content on our website If you complain about any of the content on our website, we shall investigate your complaint. If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it. Information relating to a method of payment Payment information is never taken by us or transferred to us either through our website or otherwise. Any payments are handled via paypal or via bank transfer never via the website. Our employees and contractors never have access to payment, unless the payment is taken over the phone. In which case, your payment information is never retained. Sending a message to our support team When you contact us, whether by telephone, through social media, our website or by e-mail, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of our business. We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service. Complaining When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person. Affiliate and business partner information This is information given to us by you in your capacity as an affiliate of us or as a business partner. It allows us to recognise visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you. The information is not used for any other purpose. We undertake to preserve the confidentiality of the information and of the terms of our relationship. We expect any affiliate or partner to agree to reciprocate this policy. Use of information we collect through automated systems when you visit our website Cookies Cookies are small text files that are placed on your computer, smartphone and/or tablet by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved. Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use. Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. We use cookies in the following ways: - To track and measure how you use the website so we can make sure it meets your needs. - Remembering settings, so you don’t have to keep re-enter them whenever you visit a new page. - Remembering information, you’ve give (e.g. your postcode) so you don’t need to keep entering it. - To record whether you have seen specific messages and/or pop-ups we display on our website - To keep you signed in to our site Personal identifiers from your browsing activity Requests by your web browser to our servers for web pages and other content on our website are recorded. We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution. We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website. Disclosure and sharing of your information Information we obtain from third parties Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use. Third party advertising on our website Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties. Credit reference To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money. Data may be processed outside the European Union Our websites are hosted in the United Kingdom. We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business. Accordingly, data obtained within the UK or any other country could be processed outside the European Union. For example, some of the software our website uses may have been developed in the United States of America or in India. We use the following safeguards with respect to data transferred outside the European Union: - The processor is within the same corporate group as our business or organisation and abides by the same binding corporate rules regarding data processing. - We are certified under an approved certification mechanism as provided for in the GDPR - Both our organisation and the processor are public authorities between whom there is either a legally binding agreement or administrative arrangements approved by a supervisory authority in the European Union relating to protection of your information Access to your own information Access to your personal information - At any time, you may review or update personally identifiable information that we hold about you, by signing in to your account on our website. - To obtain a copy of any information that is not provided on our website you may send us a request at cara@carasutra.com - After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you. Removal of your information If you wish us to remove personally identifiable information from our website, you may contact us at cara@carasutra.com This may limit the service we can provide to you. Verification of your information When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information. Other matters Use of site by children - We do not sell products or provide services for purchase by children, nor do we market to children. - If you are under 18, you may not use our website or services. How you can complain - If you are not happy with our privacy policy or if have any complaint, then you should tell us by email. Our address is cara@carasutra.com - If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration. - If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/ Retention period for personal data Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us: - To provide you with the services you have requested; - To comply with other law, including for the period demanded by our tax authorities; - To support a claim or defence in court. Compliance with the law Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you. However, ultimately it is your choice as to whether you wish to use our website. Review of this privacy policy We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records. If you have any question regarding our privacy policy, please contact us. Marketing & Third Party Cookies & Technologies WordPress Jetpack and Automatic Inc Activity Log Data Used: To deliver this functionality and record activities around site management, the following information is captured: user email address, user role, user login, user display name, WordPress.com and local user IDs, the activity to be recorded, the WordPress.com-connected site ID of the site on which the activity takes place, the site’s Jetpack version, and the timestamp of the activity. Some activities may also include the actor’s IP address (login attempts, for example) and user agent. Activity Tracked: Login attempts/actions, post and page update and publish actions, comment/pingback submission and management actions, plugin and theme management actions, widget updates, user management actions, and the modification of other various site settings and options. Retention duration of activity data depends on the free plan and activity type. See the complete list of currently-recorded activities (along with retention information). Data Synced (?): Successful and failed login attempts, which will include the actor’s IP address and user agent. Contact Form Data Used: Contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message. Data Synced (?): Post and post meta data associated with a user’s contact form submission. If Akismet is enabled on the site, the IP address and user agent originally submitted with the comment are synced, as well, as they are stored in post meta. Jetpack Comments Data Used: Commenter’s name, email address, and site URL (if provided via the comment form), timestamp, and IP address. Additionally, a jetpack.wordpress.com IFrame receives the following data: WordPress.com blog ID attached to the site, ID of the post on which the comment is being submitted, commenter’s local user ID (if available), commenter’s local username (if available), commenter’s site URL (if available), MD5 hash of the commenter’s email address (if available), and the comment content. If Akismet (also owned by Automattic) is enabled on the site, the following information is sent to the service for the sole purpose of spam checking: commenter’s name, email address, site URL, IP address, and user agent. Activity Tracked: The comment author’s name, email address, and site URL (if provided during the comment submission) are stored in cookies. Learn more about these cookies. Data Synced (?): All data and metadata (see above) associated with comments. This includes the status of the comment and, if Akismet is enabled on the site, whether or not it was classified as spam by Akismet. Notifications This feature is only accessible to registered users of the site who are logged in to WordPress.com. Data Used: IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Some visitor-related information or activity may be sent to the site owner via this feature. This may include: email address, WordPress.com username, site URL, email address, comment content, follow actions, etc. Activity Tracked: Sending notifications (i.e. when we send a notification to a particular user), opening notifications (i.e. when a user opens a notification that they receive), performing an action from within the notification panel (e.g. liking a comment or marking a comment as spam), and clicking on any link from within the notification panel/interface. Sharing Data Used: When sharing content via email (this option is only available if Akismet is active on the site), the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet (also owned by Automattic) so that a spam check can be performed. Additionally, if reCAPTCHA (by Google) is enabled by the site owner, the sharing party’s IP address will be shared with that service. You can find Google’s privacy policy here. WordPress.com Stats Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature. Activity Tracked: Post and page views, video plays (if videos are hosted by WordPress.com), outbound link clicks, referring URLs and search engine terms, and country. When this module is enabled, Jetpack also tracks performance on each page load that includes the Javascript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that our plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, Javascript files, CSS files, etc.). Data Requests or contacting us If you would like to contact us, review, remove or adjust your stored data, you can request by sending an email to cara@carasutra.com. We will respond to your request as soon as possible. Changes to this Privacy Policy We may amend this Privacy Policy from time to time, so you should check it occasionally. If we make changes that are material, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. Please refer to the ‘last modified’ date to see when the Privacy Policy was last updated. Last Modified: 24-05-2018