http___www.southdublinlibraries.ie_ga_our-services_faqs_athnuachan_1.xml
1.1 2.1 3.1 4.1 5.1 6.1 7.1 8.1 9.1 10.1 11.1 12.1 13.1 14.1 15.1 16.1 17.1 18.1 19.1 20.1 21.1 22.1 23.1 23.2 23.3 24.1 25.1 25.2 25.3 26.1 27.1 28.1 29.1 30.1 30.2 31.1 32.1 33.1 34.1 35.1 36.1 37.1 38.1 39.1 40.1 41.1 42.1
Log in to the library catalogue to renew your items: for further guidance, read on to find out how to renew items by telephone, or follow our step-by-step instructions on how to renew items online. Renewing your library items by automated telephone What do I need to know before I call? You will need to have: - Your library membership number, which is printed on your membership card and starts with 20116 What's the telephone number? The phone number is 020 7361 3610. How does it work? Dial the above number to connect to the phone renewal system then: - To renew your books, press 5 - Enter your library membership number as directed, followed by # I have used the phone renewal system, but it wouldn't let me renew my items Certain items cannot be renewed by phone; these include: - Items borrowed from outside Kensington and Chelsea (inter-library loans) - Items that have been reserved by other readers - Items that have exceeded the maximum number of renewals Who to contact if you encounter a problem If you have problems using the telephone renewal system, please contact information.services@rbkc.gov.uk, or visit your local library and ask a member of staff. Renewing your library items online You can now renew items you have on loan from the Library over the internet using the Library catalogue. What do I need to know before I go online? You will need to have: - Your library membership number - which is printed on your membership card and starts with 20116. Important: this number should be entered as one long number. Do not add spaces. - Your Personal Identification Number (PIN) If you do not know your PIN, you will able to request a new one when you go log onto the catalogue, and one will be automatically generated to your email address. Or you can visit your local library to request your PIN in person. You will need to show your library membership card if you are requesting your PIN in person. How does it work? Click the "My Account" link from the top banner of the catalogue page: And enter your membership details in the log in window: After logging in, your account details will be displayed and any overdues will be highlighted along with an overview of your account. Choose the Checkouts tab. You will see a list of items you currently have on loan that need to be renewed: Renewing all your items To renew all items: at the top of the list, select the Select all tick box, and then click the Renew button. You will see the new dates for returning your items listed as below: I have used the online renewal system, but it wouldn't let me renew my items Certain items cannot be renewed online; these include: - Items borrowed from outside Kensington and Chelsea (inter-library loans) - Items that have been reserved by other readers - Items that have exceeded the maximum number of renewals - Audio visual items, such as DVDs If an item cannot be renewed because of these exceptions, you will see an error message similar to: Who to contact if you have a problem renewing items If you have problems using the online renewal system, please contact information.services@rbkc.gov.uk, or visit your local library and ask a member of staff.
1.1 2.1 3.1 4.1 5.1 6.1 7.1
Athnuachan Conas is Féidir liom m'iasachtaí a athnuachan? Tá trí bhealach ann chun d’iasachtaí a athnuachan. - Is féidir leat do mhíreanna a thabhairt chuig an leabharlann agus iad a athnuachan ag an deasc. - Is féidir leat glaoch gutháin a chur ar an leabharlann, d’uimhir ballraíochta nó uimhreacha na míreanna a thabhairt dóibh (is é seo an uimhir os cionn barrachód na leabharlainne ar an mír). - Is féidir leat dul chuig do chuntas i gcatalóg gréasáin na leabharlainne (féach Catalóg Leabharlainne ar an roghchlár) ag úsáid d’uimhir ballraíochta agus do UAP. - Ní féidir teideal atá ar árithint do chustaiméar eile a athnuachan.