http___www.rte.ie_about_ie_information-and-feedback_complaints_2012_0419_317731-gearain-faoi-aschur-rte-2009__1.xml
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Complaints Complaints about RTÉ 2009 Broadcasting Complaints Commission (BCC) and RTÉ for the year 2009 The number of complaints forwarded by the BCC to RTÉ in 2009 was 423. This is the ninth year in a row where the number of complaints received has been greater than in the previous year. However the figures for 2009 are distorted because 144 of the complaints refer to one broadcast and a subsequent apology (a news report on a Brian Cowen caricature). If these are discounted there was actually a decrease on the previous year. The number of complaints upheld in 2009 was 4. This is a significant decrease on 2008 when 18 complaints were upheld. The final figure for complaints upheld about programming broadcast in 2009 may increase as the BCC was replaced by the Compliance Committee of the Broadcasting Authority of Ireland (BAI) in the last quarter of 2009. The Compliance Committee did not adjudicate on any complaints about RTÉ programming in 2009, so there was a backlog of complaints brought forward to 2010. Number of BCC Complaints received by RTÉ Nature of Complaints The BCC/BAI provides a series of categories under which complaints may be made. Complainants may choose one or more categories, so the total number of categories exceeds the total number of complaints. In some cases where the official complaints form is not used, the BCC/BAI determines which category applies. Impartiality/Objectivity/Fairness 253 Programme Standards (inc. Taste and Decency) 133 Inaccuracy 33 Advertising Codes 29 Privacy 23 Law and Order 8 Slander 1 - Impartiality replaced Taste and Decency as the major cause of complaint in 2009. - There was a significant increase in the number of complaints that claimed breaches of privacy in 2009 (23, up from 9 in 2008) though none was upheld. Complaints Resolved Of the 423 complaints forwarded to RTÉ by the BCC/BAI in 2009 269 were resolved or withdrawn when the complainants received RTÉ’s submissions,104 complaints about RTÉ output were adjudicated on in 2009 and were not upheld, 4 were upheld. The remainder were outstanding at the end of 2009. Upheld Complaints 2009 There were 4 complaints upheld in 2009 (2 of these referred to one programme) - This is Nightlive (RTÉ Two Television) Breach of Code of Programme Standards. 2 complaints - Colm and Jim-Jim Breakfast Show (RTÉ 2FM Radio) Breach of Code of Programme Standards - The Late Late Show (RTÉ One Television) Breach of impartiality requirement as a contributor gave a political endorsement in the run up to the local elections. Complaints by Output Divisions The News and Current Affairs Division were responsible for the most complaints in 2009. The BCC/BAI forwarded 233 complaints about News and Current Affairs output during the year. The Television Division led to 97 complaints (48 referred to in house productions, 38 to independent productions and 11 to acquired programming). 4 complaints about promotions are included in this category The Radio Division led to 59 complaints* Advertising generated 29 complaints (16 radio ads and 13 television ads) There were in addition 2 complaints about the broadcast of the Angelus, two complaints about Referendum Commission Broadcasts and one complaint about RTÉ.ie (* Current Affairs radio programmes such as Today with Pat Kenny, Liveline and Drivetime are part of the Radio Division’s output) Programmes attracting the most complaints (excluding News) - Prime Time/Prime Time Investigates 32 - Gerry Ryan Show 24 - The Late Late Show 24 - Today with Pat Kenny 16 - This is Nightlive 9 - Multiple complaints about individual broadcasts - News report on Brian Cowen caricature 9 - News apology for the caricature report 135 - Prime Time Fas Castlebar 21 (bias against a deceased identified individual, mostly by family members) - News reporting of Newry shopping during public sector strike 10 (bias) - Advert Road Safety 7 (claims that the advert was sexist) - Late Late Show 7 (presenter’s remarks about black people and break dancing) Your can access the above in PDF format here
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Gearáin Gearáin faoi Aschur RTÉ 2009 An Coimisiún um Ghearáin Chraolacháin (BCC) agus RTÉ don bhliain 2009 Ba é líon na ngearán a chuir an BCC ar aghaidh chuig RTÉ in 2009 ná 423. Is é seo an naoú bliain as a chéile a raibh líon na ngearán a fuarthas níos airde ná líon na ngearán a fuarthas an bhliain roimhe sin. Tá na figiúirí do 2009 díchumtha áfach de bharr go dtagraíonn 144 de na gearán do chraoladh amháin agus do leithscéal ina dhiaidh sin (tuairisc nuachta ar scigphictiúr Brian Cowen). Má bhaintear iad sin as an áireamh bhí laghdú ar líon na ngearán ar an mbliain roimhe sin. Ba iad líon na ngearán a seasadh leo in 2009 ná 4. Is laghdú suntasach é sin ar 2008 nuair a seasadh le 18 gearán. D’fhéadfadh go n-ardódh an figiúr deiridh do na gearáin ar seasadh leo maidir le cláir a craoladh in 2009 ó tharla gur tháinig Coiste Géilliúlachta Údarás Craolacháin na hÉireann (BAI) in áit an BCC sa ráithe deiridh de 2009. Níor bhreithnigh an Coiste Géilliúlachta aon ghearán maidir le cláir RTÉ in 2009 agus dá bhrí sin tugadh riaráiste gearán ar aghaidh in 2010. Líon Gearán BCC a fuair RTÉ Nádúr na nGearán Cuireann an BCC/BAI sraith catagóirí ar fáil faoinar féidir gearáin a dhéanamh. Féadfaidh na gearánaithe catagóir amháin nó níos mó a roghnú, dá bhrí sin tá líon iomlán na gcatagóirí níos mó ná líon iomlán na ngearán. I roinnt cásanna nuair nach úsáidtear an fhoirm ghearán oifigiúil, cinneann an BCC/BAI cén catagóir a mbíonn feidhm leis. Neamhchlaontacht/Oibiachtúlacht/Cothroime 253 Caighdeáin Clár (lena n-áirítear Caoinbhéasa agus Cuibheas) 133 Míchruinneas 33 Cóid Fógraíochta 29 Príobháideachas 23 Dlí agus Ord 8 Béadchaint 1 Tháinig neamhchlaontacht in áit Caoinbhéasa agus Cuibheas mar an mhórchúis gearáin in 2009. Bhí ardú suntasach i líon na ngearán a d’éiligh sáruithe ar phríobháideachas in 2009 (23, suas 9 ar 2008) ach níor seasadh le ceachtar acu. Gearáin a Réitíodh As na 423 gearán a chuir an BCC/BAI ar aghaidh chuig RTÉ in 2009 réitíodh nó tarraingíodh siar 269 acu nuair a fuair na gearánaithe aighneachtaí RTÉ, breithíodh 104 gearán faoi aschur RTÉ in 2009 agus níor seasadh ach le 4 acu. Bhí an chuid eile fós gan réiteach ag deireadh 2009. Gearáin ar seasadh leo in 2009 Seasadh le 4 gearán in 2009 (thagair 2 acu do chlár amháin). - This is Nightlive (Teilifís RTÉ Two) Sárú ar Chód Chaighdeáin Clár 2 gearán - Colm and Jim-Jim Breakfast Show (Raidió RTÉ 2FM) Sárú ar Chód Chaighdeáin Clár - The Late Late Show (Teillifís RTÉ One) Sárú ar riachtanas neamhchlaontachta mar gur thug rannpháirtí formhuiniú polaitiúil ag druidim leis na toghcháin áitiúla. Gearáin ó na Rannáin Aschuir Bhí an Rannán Nuachta agus Cúrsaí Reatha freagrach as formhór na ngearán in 2009. Chuir an BCC/BAI 233 gearán ar aghaidh maidir le haschur Nuachta agus Cúrsaí Reatha i rith na bliana. Fuarthas 97 gearán ón Rannán Teilifíse (tagraíodh 48 do léirithe intí, 38 do léiriúcháin neamhspleácha agus 11 do chláir faighte). Áirítear 4 gearán faoi chur chun cinn leis an gcatagóir seo. Fuarthas 59 gearán* ón Rannán Raidió. Rinneadh 29 gearán faoi Fhógraíocht (16 fógra raidió agus 13 fógra teilifíse). Chomh maith leis sin rinneadh 2 ghearán faoi chraoladh Chlog an Aingil, dhá ghearán faoi Chraoltaí an Coimisiún Reifrinn agus gearán amháin faoi RTÉ.ie. (* Tá cláir raidió Cúrsaí Reatha ar nós Today with Pat Kenny, Liveline agus Drivetime mar chuid d’aschur an Rannáin Raidió). Cláir a fhaigheann an líon is mó gearán (seachas Nuacht) - Prime Time/Prime Time Investigates 32 - Gerry Ryan Show 24 - The Late Late Show 24 - Today with Pat Kenny 16 This is Nightlive 9 Ilghearáin faoi chraoltaí aonair - Tuairisc nuachta ar scigphictiúr Brian Cowen 9 - Leithscéal nuachta don tuairisc ar an scigphictiúr 135 - Prime Time FÁS Caisleán an Bharraigh 21 (claonadh in aghaidh duine aonair aitheanta nach maireann, ó dhaoine den teaghlach den chuid is mó) - Tuairisc nuachta ar shiopadóireacht san Iúr le linn stailc na hearnála poiblí (10) claonadh - Fógra Sábháilteacht ar Bhóithre 7 (éilimh go raibh an fógra gnéasaíoch) - Late Late Show 7 (ráitis an láithreora faoi dhaoine gorma agus brisdamhsa)