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The Data Protection Acts 1988 and 2003 are designed to protect people's privacy. They give effect to the Council of Europe Data Protection Convention. The Acts confer rights on individuals in relation to the privacy of their personal data as well as responsibilities on those persons holding and processing such data. The Data Controller for the Department is the Secretary General. The area nominated to carry out the functions of the Data Controller in the Department is the Business Information Security Unit whose contact details are given below. To view the Department's Privacy and Cookie statement please see here. What is "personal data"? Personal data means data relating to a person who is or can be identified either from the data itself or in conjunction with other information that is in, or is likely to come into, the possession of the Department. It covers any information that relates to an identifiable, living individual. This data can be held on computers or in manual files. The Department's obligations The Department's obligations under the Data Protection Acts are that: - data must be obtained and processed fairly; - data must be accurate, complete and where necessary, kept up to date; - data must have been obtained only for one or more specified, explicit and legitimate purpose; - data must not be further processed in a manner incompatible with that purpose; - data must be adequate, relevant and not excessive in relation to the purpose for which they were collected or are further processed; - data must not be kept for longer than is necessary for that purpose; - appropriate security measures must be taken against unauthorised access to, or unauthorised alteration, disclosure or destruction of the data, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing (The Department employs the most appropriate physical and technical measures, including staff training and awareness and these are reviewed regularly); - all personal data held by the Department must be registered with the Data Protection Commissioner; - we owe a duty of care to the data subjects concerned, i.e. we must take care not to cause any of our customers damage or distress by, for example, maintaining inaccurate information on our files, or disclosing personal data to someone who is not entitled to this data. The Department takes its obligations very seriously and adopts the strongest line in relation to the misuse of customer information by any of its staff. Any breach of trust with regard to the confidentiality of information is treated as serious misconduct under the Disciplinary Code and can lead to sanctions up to and including dismissal. Some frequently asked questions How can I access personal data on me which is held by the Department of Social Protection? If I believe that data on me which is held by the Department of Social Protection is not accurate how can I get it changed? How can I find out if somebody accessed my personal information without permission and/or passed it on to someone else? Where can I get more information about my rights under the Data Protection Acts? How can I access personal data on me which is held by the Department of Social Protection? There are two ways that you may obtain personal information. See below under Right of Access and Freedom of Information (FOI). Right of Access Under section 4 of the Acts a person has a right to be given a copy of his/her personal data. This subject access request (SAR) must be in writing through the postal service and include the required fee of €6.35. You can make a subject access request by writing to Data Access Section, Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim. Your request should be as specific as possible, to enable us to identify where the particular data is held and also include evidence of your own identity such as a photocopy of your passport or photocopy of your driving license. A response to your access request will issue to you as soon as is possible and in any event within forty days. Are there any exceptions to the right of access? Sections 4 & 5 of the Data Protection Acts set out a small number of circumstances in which your right to see your personal records can be limited. This is necessary in order to strike a balance between the rights of the individual, on the one hand, and some important needs of civil society, on the other hand. For example, the right of access to medical data is restricted in some very limited circumstances, where the health and mental well-being of the individual might be affected by obtaining access to the data. Your right to obtain access to examination results and to see information relating to other people is also curtailed. Freedom of Information (FOI) Another way you may obtain personal information is under the Freedom of Information Acts. Under the Freedom of Information Acts every person has a right, subject to certain restrictions, to access information held by Government Departments, agencies and other designated bodies in receipt of State funding. The Acts also allow for persons to seek access to their own data held by such bodies. There is no fee for this service. You can make a Freedom of Information request by writing to Freedom of Information Section, Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim. Your request should be as specific as possible to enable us to identify where the particular data is held. If I believe that data on me which is held by the Department of Social Protection is not accurate how can I get it changed? Right of rectification Under section 6 of the Data Protection Acts, a person has a right to have his/her personal data corrected, if inaccurate, or erased, if there is not a legitimate reason for retaining the data. The Department makes every effort to ensure that your personal data is accurate and only retained for as long as it is required. If you have reason to believe that your personal data held by the Department is not accurate or should no longer be retained you can write to the Department on the issue setting out clearly what personal data is at issue and the reasons why you consider it to be inaccurate and/or why the Department should no longer retain it. There is no fee for this service. Write to Client Identity Services, Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim. How can I find out if somebody accessed my personal information without permission and/or passed it on to someone else? If you are concerned that an official has accessed your personal information illegally and or that your personal data may have been disclosed to a 3rd party illegally you can make a formal written complaint to:- Business Information Security Unit Department of Social Protection Goldsmith House Pearse Street Dublin 2. The matter will be investigated by the Department and you will be notified regarding the outcome of the investigation as soon as possible. Where can I get more information about my rights under the Data Protection Acts? The Data Protection Commissioner's Website offers an explanation of the rights and responsibilities under the Data Protection Acts (http://www.dataprotection.ie ) and information is also available from The Data Protection Commissioner's Office Canal House, Station Road, Portarlington, Co. Laois. You can contact the Data Protection Commissioner's Office by email info@dataprotection.ie or by phone 1890 252231.
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Tá na hAchtanna um Chosaint Sonraí 1988 agus 2003 ceaptha le príobháideachas daoine a chosaint. Tugann siad éifeacht do Choinbhinsiún Chomhairle na hEorpa um Chosaint Sonraí. Tugann na hAchtanna cearta do dhaoine aonair i ndáil le príobháideachas a sonraí pearsanta chomh maith le freagrachtaí a thabhairt do na daoine sin a dhéanann na sonraí dá leithéid a choinneáil agus a phróiseáil. Is é an tArd-Rúnaí an Rialaitheoir Sonraí i gcomhair na Roinne. Is í an rannóg atá ainmnithe chun feidhmeanna an Rialaitheora Sonraí sa Roinn a chomhlíonadh ná an tAonad Slándála um Fhaisnéis Ghnó a dtugtar a shonraí teagmhála thíos. Chun amharc ar ráiteas na Roinne ar Phríobháideachas agus ar Fhianáin, féach anseo, le do thoil. Cad is "sonraí pearsanta" ann? Ciallaíonn sonraí pearsanta sonraí maidir le duine atá aitheanta nó duine is féidir a aithint ó na sonraí féin nó ó na sonraí i dteannta faisnéise eile atá i seilbh na Roinne nó ar dócha go dtiocfaidh siad i seilbh na Roinne. Cuimsíonn sonraí pearsanta aon fhaisnéis a bhaineann le duine beo inaitheanta. Is féidir na sonraí seo a choinneáil ar ríomhairí nó i gcomhaid láimhe. Dualgais na Roinne Is iad dualgais na Roinne faoi na hAchtanna um Chosaint Sonraí ná: - nach mór na sonraí a fháil agus a phróiseáil go cóir; - nach mór na sonraí a bheith cruinn, iomlán agus, i gcás inar gá sin, a choinneáil bord ar bhord leis na hathruithe is déanaí; - gan na sonraí a fháil ach chun críche amháin nó níos mó ná críoch amháin atá sonraithe, follasach agus dlisteanach; - gan a thuilleadh próiseála a dhéanamh ar na sonraí ar mhodh a bheidh ar neamhréir leis an gcríoch sin; - nach mór na sonraí a bheith leordhóthanach, ábhartha agus gan a bheith iomarcach i ndáil leis an gcríoch dár bailíodh iad nó dá ndéantar a thuilleadh próiseála orthu; - gan na sonraí a choinneáil níos faide ná mar is gá chun na críche sin; - nach mór bearta cuí slándála a dhéanamh in aghaidh rochtana neamhúdaraithe ar na sonraí nó in aghaidh athrú, nochtadh nó milleadh neamhúdaraithe a dhéanamh ar na sonraí, go háirithe i gcás ina dtarraingíonn an phróiseáil tarchur sonraí thar líonra, agus in aghaidh na gcineálacha mídhleathacha próiseála eile go léir (Baineann an Roinn feidhm as na bearta teicniúla fisiciúla is cuí, lena n-áirítear oiliúnt agus feasacht na foirne agus is go tráthrialta a dhéantar athbhreithniú orthu seo); - nach mór na sonraí pearsanta go léir i seilbh na Roinne a chlárú leis an gCoimisinéir Cosanta Sonraí; - go bhfuil dualgas cúraim orainn i dtaobh na n-ábhar sonraí atá i gceist, is é sin le rá nach mór dúinn a bheith cúramach nach mbeimid inár gcúis dochair ná imní d’aon duine dár gcustaiméirí trí, mar shampla, faisnéis mhíchruinn a choinneáil ar ár gcomhaid, nó trí shonraí pearsanta a nochtadh do dhuine éigin nach bhfuil i dteideal na sonraí seo. Tugann an Roinn aird an-mhór ar a dualgais agus déanann an Roinn an beart is láidre má bhaineann aon bhall foirne mí-úsáid as faisnéis chustaiméara. Pléitear le haon sárú iontaoibhe maidir le rúndacht na faisnéise mar mí-iompar tromchúiseach faoin gCód Smachta agus féadfaidh sé a bheith mar thoradh air seo go gcuirfear smachtbhannaí i bhfeidhm, lena n-áirítear an ball foirne a bhriseadh as a p(h)ost. Roinnt ceisteanna coitianta - Conas is féidir liom rochtain a fháil ar shonraí pearsanta fúm atá i seilbh na Roinne Coimirce Sóisialaí? - Má chreidim nach cruinn na sonraí fúm i seilbh na Roinne Coimirce Sóisialaí, conas is féidir liom a chur faoi deara go gceartófar iad? - Conas is féidir liom a fháil amach má fuair duine éigin rochtain ar mo chuid faisnéise pearsanta gan chead agus/nó má chuir sé/sí chuig duine eile í? - Cén áit ar féidir a thuilleadh faisnéise a fháil ar mo chearta faoi na hAchtanna um Chosaint Sonraí? Conas is féidir liom rochtain a fháil ar shonraí pearsanta fúm atá i seilbh na Roinne Coimirce Sóisialaí? Is ann do dhá bhealach inar féidir leat faisnéis phearsanta a fháil. Féach thíos faoi: Ceart Rochtana agus Saoráil Faisnéise (SF/FOI). Ceart Rochtana Faoi alt 4 de na hAchtanna, tá ceart ag duine chun cóip a fháil dá s(h)onraí pearsanta. Ní foláir an iarraidh rochtana ábhair (IRÁ/SAR) seo a dhéanamh i scríbhinn trí sheirbhís an phoist agus is gá an táille riachtanach €6.35 a íoc in éineacht leis an iarraidh seo. Is féidir leat iarraidh rochtana ábhair a dhéanamh trí scríobh chuig an Rannóg Rochtana Sonraí, An Roinn Coimirce Sóisialaí, Lóiste na Sionainne, Cora Droma Rúisc, Contae Liatroma. Ba chóir go mbeadh d’iarraidh chomh sonrach agus ab fhéidir, chun a chur ar ár gcumas teacht ar an áit a shealbhófaí na sonraí áirithe sin agus ba chóir freisin go gcuimseofaí fianaise ar d’aitheantas féin amhail fótachóip de do phas nó fótachóip de do cheadúnas tiomána. Eiseofar freagra ar d’iarraidh rochtana chugat a luaithe is féidir agus ar aon tslí laistigh de dhaichead lá. An bhfuil eisceachtaí ar bith ón gceart rochtana? Leagtar amach in ailt 4 & 5 de na hAchtanna um Chosaint Sonraí líon beag dálaí inar féidir teorainn a bheith le do cheart chun taifid phearsanta a fheiceáil. Tá sé seo riachtanach d'fhonn cothromaíocht a chinntiú idir cearta an duine aonair, ar thaobh amháin, agus riachtanais thábhachtacha áirithe na sochaí sibhialta, ar an taobh eile. Mar shampla, tá an ceart rochtana ar shonraí leighis srianta i ndálaí an-teoranta áirithe, i gcás go gcuirfí isteach ar shláinte agus ar leas meabhrach an duine trí rochtain a fháil ar na sonraí sin. Cuirtear srian chomh maith le do cheart rochtain a fháil ar thorthaí scrúduithe agus ar fhaisnéis a bhaineann le daoine eile. Saoráil Faisnéise (SF/FOI) Slí eile le faisnéis phearsanta a fháil is ea faoi na hAchtanna um Shaoráil Faisnéise. Faoi na hAchtanna um Shaoráil Faisnéise, tá ceart ag gach duine, faoi réir srianta áirithe, chun rochtain a fháil ar fhaisnéis i seilbh Ranna Rialtais, gníomhaireachtaí agus comhlachtaí sainithe eile a fhaigheann maoiniú ón Stát. Thairis sin, ceadaíonn na hAchtanna do dhaoine rochtain a lorg ar a shonraí féin i seilbh na gcomhlachtaí dá leithéid. Ní ghearrtar aon táille as an tseirbhís seo. Is féidir leat iarraidh Saorála Faisnéise a dhéanamh trí scríobh chuig an Rannóg Saorála Faisnéise, An Roinn Coimirce Sóisialaí, Lóiste na Sionainne, Cora Droma Rúisc, Contae Liatroma. Ba chóir go mbeadh d’iarraidh chomh sonrach agus ab fhéidir, chun a chur ar ár gcumas teacht ar an áit a shealbhófaí na sonraí áirithe sin. Má chreidim nach cruinn na sonraí fúm i seilbh na Roinne Coimirce Sóisialaí, conas is féidir liom a chur faoi deara go gceartófar iad? Ceart ceartúcháin Faoi alt 6 de na hAchtanna um Chosaint Sonraí, tá ceart ag duine chun a chur faoi deara go gceartófar a s(h)onraí pearsanta, má tá siad míchruinn, nó go scriosfar iad, mura bhfuil fáth dlisteanach leis na sonraí a choinneáil. Déanann an Roinn gach iarracht chun a chinntiú go bhfuil do shonraí pearsanta cruinn agus nach gcoinneofar iad ach go ceann na tréimhse a bheidh gá leo. Má tá údar agat lena chreidiúint nach cruinn na sonraí pearsanta i seilbh na Roinne nó nach cóir a thuilleadh iad a choinneáil, is féidir leat scríobh chuig an Roinn i dtaobh an ghnó trína leagan amach go soiléir cad iad na sonraí pearsanta atá i gceist agus cad iad na fáthanna a measann tú iad a bheith míchruinn agus/nó cén fáth nach cóir a thuilleadh don Roinn iad a choinneáil. Ní ghearrtar aon táille as an tseirbhís seo. Scríobh chuig Seirbhísí Aitheantais na gCliant, An Roinn Coimirce Sóisialaí, Lóiste na Sionainne, Cora Droma Rúisc, Contae Liatroma. Conas is féidir liom a fháil amach má fuair duine éigin rochtain ar mo chuid faisnéise pearsanta gan chead agus/nó má chuir sé/sí chuig duine eile í? Má tá imní ort go bhfuil rochtain faighte ag oifigeach ar do chuid faisnéise pearsanta go neamhdhlíthiúil nó gur féidir go bhfuil do shonraí pearsanta nochta do thríú páirtí go neamhdhlíthiúil, is féidir leat gearán foirmiúil i scríbhinn a dhéanamh chuig:- An tAonad Slándála um Fhaisnéis Ghnó An Roinn Coimirce Sóisialaí Teach Goldsmith Sráid an Phiarsaigh Baile Átha Cliath 2. Déanfaidh an Roinn an gnó a imscrúdú agus cuirfear toradh an imscrúdaithe in iúl duit a luaithe is féidir. Cén áit ar féidir a thuilleadh faisnéise a fháil ar mo chearta faoi na hAchtanna um Chosaint Sonraí? Tairgeann Láithreán Gréasáin an Choimisinéara Cosanta Sonraí míniú ar na cearta agus na freagrachtaí faoi na hAchtanna um Chosaint Sonraí(http://www.dataprotection.ie ) agus tá faisnéis ar fáil freisin ó Oifig an Choimisinéara Cosanta Sonraí Teach na Canála, Bóthar an Stáisiúin, Cúil an tSúdaire, Contae Laoise. Is féidir leat teagmháil a dhéanamh le hOifig an Choimisinéara Cosanta Sonraí tríd an ríomhphost info@dataprotection.ie nó ar an nguthán 1890 252231. Mionathraíodh an ráiteas seo ar Chosaint Sonraí sa Roinn Coimirce Sóisialaí (RCS) an uair dheireanach i Meitheamh 2016