http___www.welfare.ie_ga_Pages_Department-of-Social-Protection-Statement-of-Strategy-2011-t.aspx_1.xml
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The Department's Mission is 'To promote active participation and inclusion in society through the provision of income supports, employment services and other services'. The Department’s overall objective for 2015 to 2017 is to put our clients at the centre of all our operations, providing an integrated income support and activation focused service. Foreword by Minister I welcome the publication of this Statement of Strategy for the Department of Social Protection. This Statement sets out an ambitious work programme, closely focused on addressing the needs of our clients in a way that will promote a working culture and active and sustained participation in society. The main priority of the Department is to build on achievements made to integrate services into a new service delivery model so that the Department can continue to contribute in a meaningful way, to the Government's overriding goals of supporting economic growth and promoting employability. The high-level strategies, key outcomes and high-level indicators in this Statement will now be reflected in the business plans of the staff of the Department; each will know how his/her work contributes to the achievement of the Department's overall mission. The staff administer over 70 different schemes and services with over 1.44 million people benefiting from weekly payments in respect of almost 2.3 million beneficiaries, as well as a further 607,000 families in receipt of a monthly child benefit payment. This means that our payments and services impact on the lives of almost everybody in the State in one way or another. Given the importance and scale of our business it is essential that the programme of work for the next three years will achieve the desired objectives and is fully reflective of Government policy. I already know how committed staff and management of the Department are and I look forward to working with them to achieve our objectives. Joan Burton T.D. Tánaiste and Minister for Social Protection Introduction by the Secretary General The Department of Social Protection's ninth Statement of Strategy sets out the mission, high-level objectives and key actions which we will pursue in delivering the policies and priorities as set down by the Tánaiste and Minister for Social Protection and the Government. As a Department we strive to provide excellent customer service whilst making the best use of the resources available to us. Over the last number of years our role and the demand for the services we provide has changed significantly. To this end there is a continuous stream of work on-going to transform the organisation and improve the way we do things. The Department delivers a vast range of services from various locations throughout the country, but as a single organisation, we have a true sense of purpose to put our clients at the centre of all of our activities. Our wide ranging programme of organisational development will continue to deepen integration, support staff and build our organisational and staff capability to successfully manage change, while at the same time meeting our clients' constantly evolving needs. I want to take this opportunity to acknowledge the invaluable support and co-operation of all staff in our continued efforts to deliver and improve our services. It is through their ongoing commitment, co-operation and resourcefulness that the Department has successfully implemented so many positive changes to date, and is well placed to respond to the further challenges facing us over the next three years. I look forward to working with the Tánaiste and Minister, Joan Burton T.D., Minister of State, Kevin Humphries T.D., the Department's staff and other stakeholders in realising the ambitions set out in this Statement of Strategy. Níamh O'Donoghue Secretary General Download the Statement of Strategy 2015 - 2017 in full (PDF, 685KB)
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Réamhrá ón Aire Soláthraíonn an Ráiteas Straitéise seo creat bunathraithe do ghnó agus gníomhartha mo Roinne sna trí bliana amach romhainn. Tá tréimhse athraithe thapa agus dhomhain struchtúir ar siúl sa Roinn agus beidh sé mar thoradh air seo go mbeidh eagraíocht ann atá dírithe go soiléir agus go dlúth ar fhreastal ar riachtanais ár gcliant ar bhealach a chuirfidh cultúr oibre chun cinn, chomh maith le rannpháirtíocht ghníomhach agus mharthanach sa tsochaí. I gcomhar le réimse Ranna agus Gníomhaireachtaí eile, táimid páirteach go gníomhach i dtacú le daoine in aois oibre, ionas go mbainfidh siad leas as deiseanna le filleadh ar obair, oideachas nó oiliúint, le cabhrú leo riar dóibh féin agus dá dteaghlaigh agus a bheith páirteach sa tsochaí. Cuid lárnach de seo is ea aistriú leanúnach na bhfeidhmeanna ó na Seirbhísí Leasa Pobail agus FÁS go dtí an Roinn, rud a chruthóidh seirbhís gníomhachtaithe atá níos dírithe agus comhtháite ar bhonn bainistíochta cásanna dár gcliaint. Cruthófar ‘conradh sóisialta’ idir an duine atá ag cur iarratais isteach ar íocaíocht agus an Stát, rud a leagfaidh amach cearta agus freagraíochtaí an dá pháirtí. Ní mór don duine atá i gceist gealltanas a dhéanamh dul i dteagmháil leis na seirbhísí comhairle fostaíochta, tarchuir socrúchán agus oiliúna a sholáthraíonn an Roinn. Bíonn tionchar ag obair na Roinne ar gach duine sa Stát, nach mór. Riarann an fhoireann breis is 70 scéim agus seirbhís éagsúil, trína mbaineann breis is 2.1 milliún duine leas as íocaíochtaí seachtainiúla agus breis is 600,000 teaghlach as sochar linbh i leith 1.2 milliún leanbh gach mí. Nuair a chuirtear tábhacht agus scála ár ngnó san áireamh, tá sé riachtanach go mbainfidh an clár oibre sna trí bliana amach romhainn na cuspóirí inmhianaithe amach agus go bhfuil sé i gcomhréir go hiomlán le polasaí an Rialtais. Tá mé ag súil le hobair a dhéanamh le foireann na Roinne, le cinntiú go dtógfaimid ar an méid atá déanta cheana le chéile, agus chun an misean atá againn rannpháirtíocht ghníomhach sa tsochaí a chur chun cinn, trí sholáthar tacaí ioncaim, seirbhísí fostaíochta agus seirbhísí eile a bhaint amach. Joan Burton T.D. An tAire Coimirce Sóisialaí Brollach ón Ard-Rúnaí Leagann ochtú Ráiteas Straitéise na Roinne Coimirce Sóisialaí amach an misean, na cuspóirí ardleibhéil agus na príomhghníomhartha a ndíreoimid orthu I soláthar na bpolasaithe agus na dtosaíochtaí mar atá leagtha amach ag an Aire agus agus an Rialtas. Sna trí bliana amach romhainn, déanfar athrú ó bhonn ar eagraíocht agus struchtúr na Roinne ar bhealach nach ndearnadh riamh roimhe seo. Tá seirbhísí, próisis agus foireann ó réimse eagraíochtaí ag teacht le chéile chun aonán nua a chruthú inar mó an t-iomlán ná a chomhábhair i gceann a chéile i soláthar múnla claochlaithe seirbhísí dár gcliaint. Cuimseoidh sé seo athruithe don fhoireann ar gach leibhéal, i ngach réimse agus beidh gá leis an tsolúbthacht, an inoiriúnaitheacht agus an ghastacht go léir atá mar bhua bunúsach na Roinne go traidisiúnta. Leagann an Ráiteas Straitéise seo amach an creat a bheidh á úsáid againn chun an Roinn a chlaochlú ina soláthraí seirbhísí a bheidh comhtháite agus dírithe ar ghníomhachtú, agus a chuirfidh ár gcliaint chun tosaigh i gcroílár ár n-oibríochtaí go léir. Leanfaimid an t-am go léir de bheith ag soláthar ár bpolasaithe agus seirbhísí go héifeachtúil agus go héifeachtach agus ar ardchaighdeán. Tá mé ag súil le bheith ag obair leis an Aire, Joan Burton T.D., foireann na Roinne agus páirtithe leasmhara eile i gclaochlú na Roinne, le díriú ar na dúshláin a bheidh i gceist sna trí bliana amach romhainn. Níamh O’Donoghue An tArd-Rúnaí