https___aib.ie_ways-to-bank_bainceireacht-le-aib_bainceireacht-idirlin-aib_2.xml
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Click on the headings below to get more information about how we protect you: AIB Security Alert We will check in with you when any changes are made to your account. If you didn’t make the change, someone else did, perhaps a criminal. If we tell you a change was made, but you didn’t make it, please contact us straight away on the numbers below. To contact us out of operating hours click here. Secure Log In We have made some changes to how you will log into your AIB Personal Banking Services (AIB Mobile App, Internet Banking, kiosk and Phone Banking). We are now asking you to enter all five digits of your Personal Access Code (PAC) when you log into our online channels, and again when we ask you for your PAC at certain times in the app.This change is part of a security update and it will ensure your online banking has an extra layer of security. You will also notice a new look when you log into your Internet Banking and you will notice some additional screens when you are logging into your Mobile App.In the past we said we would not ask for all five digits, but we have now decided that it is the easiest way for you to log in with extra layers of security we have in place. Further information is available herePlease remember: we will never contact you by email, text or phone asking for a code. These codes are the way to make money leave your account. Never share them with anyone. Secure log in – Our Internet, Mobile and Tablet Banking services employ a secure login process. Remember, it is important that you never disclose your personal log in information to a third party. If you are getting a message about the security certificate when logging onto the service using Google Chrome, click here for information. Before entering any secure information on the page presented to you, always make sure that the website belongs to us. The AIB Banking website addresses are:If you are using Third Party Provider Services (to share balances or transactions on your Account through our APIs) you will be re-directed to the below websites during the process:When logging in to AIB Internet Banking: - Check our security certificate to confirm you are linking to AIB, AIB NI or AIB GB. - Once you are satisfied that you are connected to the correct website, enter your 8 digit Registration Number. - You will then be asked to enter your Personal Access Code (PAC). - You will then confirm your chosen SCA method to complete your log in. For more information on SCA, click here. Logging in to the AIB Mobile Banking App Once you have registered for Phone and Internet Banking, you will need to complete the following steps: After you have completed the one time setup, you can then log into the app anytime by just using your PAC or by using Face ID, Touch ID or finger print authentication for every other log in. You can unregister your Registration Number from your phone by selecting Unregister Device in the Services / App Settings option in the app or by calling a Customer Service Advisor on +353 1 77 12 424). Our operation hours are 09:00 to 17:00 Monday to Sunday. - Find and install the AIB Mobile app from the Apple App store or Google Play store on your mobile phone. - Open the app and log in with your 8 digit Registration Number and Personal Access Code (PAC). - Complete the one time set up on the AIB Mobile App, we will send you a one-time code as part of this setup. Encrypted Website To ensure you can access your accounts over the Internet with the utmost confidence, we use the highest levels of industry standard security. As part of this security our connections use TLS1.2, the connection is encrypted using the Advanced Encryption Standard (AES) and keys are exchanged via Diffie-Hellman ciphers. Auto Time-Out This feature aims to protect you against unauthorised access.AIB Internet Banking and AIB Tablet Banking will automatically log you out after 5 minutes of inactivity. However 60 seconds before you are timed out due to inactivity, you will see a prompt and will have the option to remain logged in. AIB Mobile Banking will automatically log you out after 4 minutes of inactivity. You must be actively browsing to stay connected (i.e. switching between accounts). However 30 seconds before you are timed out due to inactivity, you will see a prompt and will have the option to remain logged in. Please note: Scrolling through statements does not count as active browsing. Active browsing is when you are clicking on links within the website, i.e. selecting a different tab on the left of the screen or switching between accounts. Time and Date Stamp Each time you log in to Internet Banking we will display the details of your last log in. This is an additional security measure that we have taken to ensure that you can see if someone has fraudulently accessed your accounts online. The details shown are the day, date and time on which you last accessed the service. It is important that you check your last log in every time you log in to Internet or Tablet Banking. It will be displayed in the top navigation bar. If you are suspicious of the last log in shown and do not recall logging into Internet, Mobile or Tablet Banking on that date, please contact our Customer Service Advisers for assistance. AIB Card Reader The AIB Card Reader offers extended security which enables us to offer customers an extensive range of services through AIB Phone & Internet Banking. For more information, please click here. Text Alerts for AIB Credit and Debit Cards We may text you if we see suspicious activity on your credit or debit card. The text will come from these numbers: - For Debit Cards +353 86 180 3367; - For Personal Credit Cards the text will come from +353 86 180 3392; and - For Commercial Credit Cards the text will come from +353 86 180 0846. If you have a UK address and UK mobile number, the text may come from our UK numbers. These numbers are for texting only and won’t answer if you ring them. We will identify ourselves straight away as ‘AIB’ and will not ask you for any personal information, account numbers or PIN numbers. You may be asked to confirm whether or not you made a transaction. Reply with `1’ if the transaction is yours or `9’ if not. When replying to this message you are confirming that the card transaction was made by you. You should always check your receipt or go back to the shopping site to check that your transaction was completed successfully. If you are not happy to answer the text, contact us on the number on the back of your card. For more information, click here. - For Debit Cards +44 7897 025515; - For Personal Credit Cards +44 7480 533591; and - For Commercial Credit cards +44 7700 174510.
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Déan do chuid baincéireachta go slán sábháilte cibé uair is mian leat in áit a fheileann duitse. Cuireann Baincéireacht Idirlín AIB ar do chumas do chuid baincéireachta a dhéanamh cibé uair is mian leat in áit a fheileann duitse, agus fágann ár réamhchúraimí slándála go gcoinnítear do chuid airgid slán sábháilte i gcónaí. Baincéireacht sholúbtha 365 lá sa bhliain atá ann. Cén Chaoi Clárú Tá sé éasca clárú le haghaidh Bhaincéireacht Idirlín AIB agus ní thógfaidh sé ach dhá mheandar ort - is féidir leat clárú ar líne nó glao a chur orainn ar 0818 724 020*. Gheobhaidh tú Uimhir Chláraithe agus Cód Rochtana Pearsanta (PAC), a bheidh tú in ann a úsáid le rochtain ar Bhaincéireacht Idirlín AIB. Cuirtear Baincéireacht Idirlín AIB ar fáil do Chustaiméirí Pearsanta agus do Ghnóthais Bheaga a bhfuil cuntas bainc, cuntas coigiltis nó cárta creidmheasa acu le AIB. *Diailigh 353 1 771 2424 ar an gcoigríoch. Na Chéad Chéimeanna Eile Tar éis duit clárú le haghaidh na seirbhíse, beidh tú in ann logáil isteach i mBaincéireacht Idirlín AIB le d’uimhir chláraithe 8 ndigit agus 3 dhigit randamacha de do Chód Rochtana Pearsanta (PAC). D’fhéadfadh sé go n-iarrfaí ort ceist slándála eile a fhreagairt ó am go chéile agus tú ag logáil isteach sa Bhaincéireacht Idirlín. Buntáistí: Éasca le húsáid Ráitis chuntais agus ráitis cárta creidmheasa i bhfoirm leictreonach Déan do chuid baincéireachta go slán sábháilte 365 lá sa bhliain Bíonn fáil ar Chomhairleoirí Seirbhíse do Chustaiméirí le cabhrú le hidirbhearta níos casta Seirbhísí atá ar Fáil Seiceáil d’idirbhearta agus d’iarmhéideanna cuntais Breathnaigh ar do r-Ráitis agus r-Nótaí Faisnéise faoi Tháillí Íoc billí agus bainistigh do bhunorduithe** Aistrigh airgead idir cuntais sa tír seo agus go hidirnáisiúnta** Breisigh d’fhón póca agus faigh rochtain ar tháirgí ar líne nach bhfaighidh tú aon áit eile Cuardaigh le haghaidh seiceanna agus cuir stop le seic amháin agus/nó roinnt seiceanna in aon turas, chomh maith le stop a bhaint de sheic agus breathnú ar gach seic stoptha i Loga na Seiceanna Stoptha. Breathnaigh ar shonraí faoi íocaíochtaí isteach i Stair na nÍocaíochtaí Isteach. Beidh Léitheoir Cárta AIB/Códchárta ag teastáil i gcás idirbhearta áirithe. Bíonn Baincéireacht Idirlín AIB ar fáil 20 uair an chloig sa lá, faoi réir ár dTéarmaí agus Coinníollacha. D’fhéadfadh táillí agus muirir idirbhirt a bheith i gceist. Labhair Linn Cuir glao ar 0818 724 724 (bíonn na línte ar oscailt de lá is d’oíche, 365 lá sa bhliain), nó buail isteach chuig aon bhrainse de chuid AIB. Aon cheisteanna atá agat faoi Bhaincéireacht Idirlín AIB, beimid iontach sásta iad a fhreagairt. Cabhair agus Treoir Cén Chaoi Táillí Cuntais agus Muirir Sheirbhíse a Choinneáil Síos Faigh amach cén chaoi ar féidir le custaiméirí a gcostais bhaincéireachta a laghdú. Tar ar shonraí faoi bhagairtí slándála ar leith i gcoinne chustaiméirí Bhaincéireacht Idirlín agus Mhóibíleach AIB agus ar fholáirimh ar chóir duit bheith ar an eolas fúthu. Téigh chuig ár nIonad Cabhrach má bhíonn aon cheisteanna agat maidir lenár gcuid seirbhísí. Athshocraigh Sonraí Logála Isteach i gcomhair na Baincéireachta Idirlín Anois is féidir leat do shonraí logála isteach le haghaidh Bhaincéireacht Idirlín AIB a athshocrú ar líne. Taispeántas den Bhaincéireacht Idirlín Breathnaigh ar an taispeántas atá againn de Bhaincéireacht Idirlín AIB.