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Quality Quality Policy Statement The Buildings and Estates Department at the University of Limerick develops, provides and maintains the environment and infrastructure that enables the University of Limerick to carry out its mission of achieving excellence in teaching and research. The vision of the University of Limerick, as articulated in the Strategic Plan, requires the provision of outstanding physical facilities for pursuit of academic, cultural and recreational activities. The Buildings and Estates Department provides the framework for the infrastructure that realises this vision through the Campus/Physical Development Plan. Furthermore, through implementing its own Strategic Plan the Buildings and Estates Department assists in the delivery of the University’s Strategic Plan. Our ethos is: "To sustain and seek to continuously improve the quality of all services which we provide to the campus community." Key Processes The key processes to maintain the University of Limerick environment and infrastructure are: - Maintenance of Existing Buildings and Grounds - Mechanical - Electrical - Builders Work - Grounds - Specialist - Capital Developments - Alternations / Minor Works - Energy - Gas / Electricity - Services - Portering - Security - Cleaning - Insurance - Space Allocation We are committed to the implementation of a quality system that meets a wide variety of customer requirements. We and our customers value: - Flexibility in our processes and services - Adaptability to changing circumstances and continuous growth - A presence / network / community - Commitment to continuous improvement. - Environment - Health and Safety Quality Contacts Quality Team Leader: Tony Considine Quality Assessors: Brian Considine Karen Fraher Donncha Corrigan Jane Murphy Cliona Donnellan Kelly O'Connor Chris Fogarty Ian O'Donoghue Customer Surveys Click below to access the executive summaries of surveys conducted with Buildings and Estates customers since 2008: Quality Meetings The key Quality meeting where the department reviews all departmental quality activity and objectives is called the Quarterly Business Review (QBR) meeting. As indicated by its title, it is held on a quarterly basis. The review of key customer feedback and quality trends is a standing item at QBR meetings. Audits The Buildings and Estates Department conducts annual internal or interdepartmental audits. The most recent audit (interdepartmental) was conducted on 11 and 12 March 2014. The processes covered by the audit can be seen in the Audit Schedule March 2014.
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View Buildings and Estates Services Campus Security Information Learn More About Travel and Transport Learn More About The Departments Quality Management Systems View our Capital Projects Learn More About UL Green Campus Fáilte chuig an Roinn Foirgneamh agus Eastát Fáilte chuig láithreán gréasáin na Roinne Foirgneamh agus Eastát. Déanann an Roinn Foirgneamh agus Eastát in Ollscoil Luimnigh forbairt agus cothabháil ar an infreastruchtúr agus ar an timpeallacht fhisiciúil a chuireann ar chumas na hOllscoile a misean ó thaobh an scoth i dteagasc agus i dtaighde a bhaint amach. Tríd an bPlean Campais/d'Fhorbairt Fhisiciúil, cuireann an Roinn creat ar fáil don infreastruchtúr a thugann an misean sin chun fíre. Is é misean na Roinne Foirgneamh agus Eastát ná tacú leis an ollscoil a cuid spriocanna a bhaint amach; an fhís atá ag an Roinn ná saoráidí fisiciúla den scoth a sholáthar ar mhaithe le gníomhaíochtaí acadúla, cultúir agus áineasa; is é éiteas na Roinne féachaint seasta ar fheabhas a chur ar chaighdeán na seirbhísí a sholáthraíonn sí ar phobal an champais. Plean Straitéiseach 2017-2021 Gach duine i bpobal an champais, idir fhoirne, mhic léinn, ranna acadúla, ranna tacaíochta, thaighdeoirí, aonaid tráchtála agus chuairteoirí chun an champais custaiméirí na Roinne.