http___www.tipperarycoco.ie_water-services_f_C3_A1ilte-go-seirbh_C3_ADs_C3_AD-uisce_1.xml
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Irish Water Irish Water is the new national water utility and is now responsible for managing the delivery of water services to homes and businesses in Ireland. For further information or to report an issue with: - Water supply - Water quality - Wastewater Please contact Irish Water (Details Below). Please note that the Irish Water Customer Contact Call Centre will operate on a 24 hour, 7 day a week basis. Queries made to the Call Centre during out-of-hours will be logged for the next working day unless they relate to an emergency. Emergencies will be passed to the Council for appropriate response, which response will be mobilised as per the current practice in respect of such emergencies. As stated above, there are exceptions to this new arrangement, which relate to services for which the Council retains responsibility. In these cases, customer queries will continue to be accepted by the Water Services Section of the Council and responded to as per the current practice in respect of same. These exceptions are the customer queries in relation to: - Group Water Supply Schemes - Grants for the Improvement of Domestic Water Supplies (Well Grants) - Public Conveniences - Water Safety (Issues pertaining to lifebuoys etc.) - Swimming Pools - historic water accounts in respect of water and wastewater services used prior to 01 January 2014. - DOMESTIC LEAD REMEDIATION GRANT Please note that the registration of domestic wastewater treatment systems (septic tanks) and matters pertaining thereto, will continue to be responded to by the Environment Section, based at the Old Museum, Parnell Street, Clonmel and that queries in the future raised by tenants of Council houses in relation to their water and/or wastewater services will not be handled by Irish Water unless they relate to public services.
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Uisce Éireann Is é Uisce Éireann an fóntas náisiúnta uisce agus tá sé freagrach anois as soláthar seirbhísí uisce do bhailte agus do ghnóthaí in Éirinn a bhainistiú. Do thuilleadh eolais nó le ceist maidir leis na nithe seo a leanas a thuairisciú: - Soláthar uisce - Cáilíocht uisce - Dramhuisce Téigh i dteagmháil le do thoil le hUisce Éireann (Sonraí Thíos). Nótáil le do thoil go bhfeidhmeoidh Lárionad Glaonna um Theagmháil Chustaiméara ar bhonn 24 uair, 7 lá in aghaidh na seachtaine. Coinneofar taifead ar cheisteanna a chuirtear ar an Lárionad Glaonna lasmuigh d'uaireanta oifige don chéad lá oibre eile mura mbaineann siad le cás éigeandála. Cuirfear éigeandálaí ar aghaidh go dtí an Chomhairle do fhreagairt chuí, freagairt a eagrófar de réir an chleachtais reatha maidir le héigeandálaí den sórt sin. Mar a luadh thuas, tá eisceachtaí ann maidir leis an socrú nua sin, a bhaineann le seirbhísí a gcoimeádann an Chomhairle freagracht ina leith. Sna cásanna sin, leanfaidh Rannóg Seirbhísí Uisce na Comhairle de cheisteanna custaiméara a ghlacadh agus a fhreagairt de réir an chleachtais reatha maidir leis an gcéanna. Is iad na ceisteanna custaiméara maidir leis na nithe seo a leanas na heisceachtaí sin: - Scéimeanna um Sholáthar Grúpa Uisce - Deontais le Soláthar Uisce Tí a Fheabhsú (Deontais Tobair) - Leithris Phoiblí - Sábháilteacht Uisce (Ceisteanna a bhaineann le baoithe tarrthála srl.) - Linnte Snámha - cuntais stairiúla uisce maidir le seirbhísí uisce agus dramhuisce a úsáideadh roimh 01 Eanáir 2014. Nótáil le do thoil go leanfaidh an Rannóg Comhshaoil ar aghaidh ag plé le clárú córas cóireála dramhuisce baile (dabhcha séarachais) agus ábhair a bhaineann leis, lonnaithe ag Sean-Mhúsaem, Sráid Parnell, Cluain Meala agus nach bhfreagróidh Uisce Éireann ceisteanna sa todhchaí a ardóidh tionóntaithe tithe Comhairle maidir lena seirbhísí uisce agus/ nó dramhuisce mura mbaineann siad le seirbhísí poiblí.