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Our Mission Statement: ‘To promote active participation in society through the provision of income supports, employment services and other services’. In this Statement of Strategy the Department’s overall objective is for the transformation of the Department into an integrated, activation focused service provider which puts our clients at the centre of all our operations. Foreword from the Minister This Statement of Strategy provides a transformational framework for the business and actions of my Department over the next three years. The Department is going through a period of rapid and deep structural change which will result in an organisation which is clearly and closely focused on addressing the needs of our clients in a way that will promote a working culture and active and sustained participation in society. In co-operation with a range of other Departments and Agencies, we are actively engaged in supporting people of working age to avail of opportunities to get back to work, education or training, to help them provide for themselves and their families and participate in society. Central to this is the ongoing transfer of functions from the Community Welfare Services and FÁS into the Department, leading to a more focused and integrated activation service on a case management basis for our clients. A ‘social contract’ will be created, between the person applying for a payment and the State, which will set out the rights and responsibilities of each party. Under this agreement, the individual must commit to engage with the employment advice, placement and training referral services provided by the Department. The work of the Department impacts on almost everyone in the State. The staff administer over 70 different schemes and services with over 2.1 million people benefiting from weekly payments and over 600,000 families receiving child benefit in respect of 1.2 million children each month. Given the importance and scale of our business it is essential that the programme of work for the next three years will achieve the desired objectives and is fully reflective of Government policy. I look forward to working with the staff of the Department to ensure that together we build on what has already been accomplished and to achieve our mission of promoting active participation in society through the provision of income supports, employment services and other services. Joan Burton T.D. Minister for Employment Affairs and Social Protection Preface from the Secretary General The Department of Employment Affairs and Social Protection’s eighth Statement of Strategy sets out the mission, high-level objectives and key actions which we will pursue in delivering the policies and priorities as set down by the Minister and the Government. Over the next three years the Department will undergo fundamental organisational and structural change unlike any before in its history. Services, processes and staff from a range of organisations are coming together to form a new entity that will be greater than the sum of its individual parts in providing a transformed model of services to our clients. This will involve changes for staff at all levels, in all areas and will require all of the flexibility, adaptability and agility that has traditionally been the fundamental strength of the Department. This statement of strategy sets out the framework we will be using in transforming the Department into an integrated, activation focused service provider which puts our clients at the centre of all our operations. At all times we will continue to deliver our policies and services efficiently and effectively and to the highest standards. I look forward to working with the Minister, Joan Burton T.D., the staff of the Department and other stakeholders in transforming the Department to meet the challenges that face us over the next three years. Níamh O’Donoghue Our Social Media Policy
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Réamhrá ón Aire Soláthraíonn an Ráiteas Straitéise seo creat bunathraithe do ghnó agus gníomhartha mo Roinne sna trí bliana amach romhainn. Tá tréimhse athraithe thapa agus dhomhain struchtúir ar siúl sa Roinn agus beidh sé mar thoradh air seo go mbeidh eagraíocht ann atá dírithe go soiléir agus go dlúth ar fhreastal ar riachtanais ár gcliant ar bhealach a chuirfidh cultúr oibre chun cinn, chomh maith le rannpháirtíocht ghníomhach agus mharthanach sa tsochaí. I gcomhar le réimse Ranna agus Gníomhaireachtaí eile, táimid páirteach go gníomhach i dtacú le daoine in aois oibre, ionas go mbainfidh siad leas as deiseanna le filleadh ar obair, oideachas nó oiliúint, le cabhrú leo riar dóibh féin agus dá dteaghlaigh agus a bheith páirteach sa tsochaí. Cuid lárnach de seo is ea aistriú leanúnach na bhfeidhmeanna ó na Seirbhísí Leasa Pobail agus FÁS go dtí an Roinn, rud a chruthóidh seirbhís gníomhachtaithe atá níos dírithe agus comhtháite ar bhonn bainistíochta cásanna dár gcliaint. Cruthófar ‘conradh sóisialta’ idir an duine atá ag cur iarratais isteach ar íocaíocht agus an Stát, rud a leagfaidh amach cearta agus freagraíochtaí an dá pháirtí. Ní mór don duine atá i gceist gealltanas a dhéanamh dul i dteagmháil leis na seirbhísí comhairle fostaíochta, tarchuir socrúchán agus oiliúna a sholáthraíonn an Roinn. Bíonn tionchar ag obair na Roinne ar gach duine sa Stát, nach mór. Riarann an fhoireann breis is 70 scéim agus seirbhís éagsúil, trína mbaineann breis is 2.1 milliún duine leas as íocaíochtaí seachtainiúla agus breis is 600,000 teaghlach as sochar linbh i leith 1.2 milliún leanbh gach mí. Nuair a chuirtear tábhacht agus scála ár ngnó san áireamh, tá sé riachtanach go mbainfidh an clár oibre sna trí bliana amach romhainn na cuspóirí inmhianaithe amach agus go bhfuil sé i gcomhréir go hiomlán le polasaí an Rialtais. Tá mé ag súil le hobair a dhéanamh le foireann na Roinne, le cinntiú go dtógfaimid ar an méid atá déanta cheana le chéile, agus chun an misean atá againn rannpháirtíocht ghníomhach sa tsochaí a chur chun cinn, trí sholáthar tacaí ioncaim, seirbhísí fostaíochta agus seirbhísí eile a bhaint amach. Joan Burton T.D. An tAire Coimirce Sóisialaí Brollach ón Ard-Rúnaí Leagann ochtú Ráiteas Straitéise na Roinne Coimirce Sóisialaí amach an misean, na cuspóirí ardleibhéil agus na príomhghníomhartha a ndíreoimid orthu I soláthar na bpolasaithe agus na dtosaíochtaí mar atá leagtha amach ag an Aire agus agus an Rialtas. Sna trí bliana amach romhainn, déanfar athrú ó bhonn ar eagraíocht agus struchtúr na Roinne ar bhealach nach ndearnadh riamh roimhe seo. Tá seirbhísí, próisis agus foireann ó réimse eagraíochtaí ag teacht le chéile chun aonán nua a chruthú inar mó an t-iomlán ná a chomhábhair i gceann a chéile i soláthar múnla claochlaithe seirbhísí dár gcliaint. Cuimseoidh sé seo athruithe don fhoireann ar gach leibhéal, i ngach réimse agus beidh gá leis an tsolúbthacht, an inoiriúnaitheacht agus an ghastacht go léir atá mar bhua bunúsach na Roinne go traidisiúnta. Leagann an Ráiteas Straitéise seo amach an creat a bheidh á úsáid againn chun an Roinn a chlaochlú ina soláthraí seirbhísí a bheidh comhtháite agus dírithe ar ghníomhachtú, agus a chuirfidh ár gcliaint chun tosaigh i gcroílár ár n-oibríochtaí go léir. Leanfaimid an t-am go léir de bheith ag soláthar ár bpolasaithe agus seirbhísí go héifeachtúil agus go héifeachtach agus ar ardchaighdeán. Tá mé ag súil le bheith ag obair leis an Aire, Joan Burton T.D., foireann na Roinne agus páirtithe leasmhara eile i gclaochlú na Roinne, le díriú ar na dúshláin a bheidh i gceist sna trí bliana amach romhainn. Níamh O’Donoghue An tArd-Rúnaí