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Policies & Guidelines RTÉ Privacy Statement RTÉ respects the privacy of all visitors to our website. This Privacy Statement outlines our policy concerning the collection and use of personal information which is gathered by RTÉ from users of this website. We may update our Privacy Statement from time to time to reflect any changes in technology or legislation which may affect the way in which we process your personal information. RTÉ is not responsible for the privacy practices of any external websites which may be accessed through your use of this website and so we would advise that you review the privacy statements of those websites as they may be subject to different privacy requirements. Any processing of personal information gathered by RTÉ as a result of your use of this website is governed by the provisions of the Irish Data Protection Acts 1988 and 2003. In general, any information you provide to RTÉ will only be used within RTÉ and by its agents and service providers. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to RTÉ.ie or otherwise engage in any disruptive behaviour on RTÉ.ie, RTÉ can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour. Information cannot be used to contact employer, school or email/internet provider only the Gardai. When you supply any personal information to RTÉ.ie (e.g. for competitions) we have legal obligations towards you in the way we use those data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular webpages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else (seek your consent to pass it on to third parties). What personal information does RTÉ collect when I visit its website? When you enter a competition RTÉ may collect information about your postal or email address. If you sign up for our alerts service we may also collect similar information. If you purchase anything from our online shop we may have details of your method of payment and your address. The aim of this privacy policy is to explain how RTÉ.ie collects and uses the personal information it gathers about you through the use of the RTÉ website. RTÉ.ie will ensure that it keeps all personal information supplied by you in accordance with its obligations under current Data Protection legislation. You may be asked to provide personal information, such as your mobile phone number if you wish to participate in competitions or if you wish to sign up to any of the RTÉ.ie email alert services. This information is not disclosed to any third party without receiving your prior consent. When you supply any personal information to RTÉ.ie (e.g. for competitions) we have legal obligations towards you in the way we use those data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular webpages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else. In general, any information you provide to RTÉ will only be used within RTÉ and by its agents and service providers. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to RTÉ.ie or otherwise engage in any disruptive behaviour on RTÉ.ie, RTÉ can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. Where personal information is held for people who are not yet registered but have taken part in other RTÉ.ie services (e.g. competitions), that information will be held as long as is necessary to ensure that the service is run smoothly. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Acts 1988 and 2003. The period of retention is outlined in the Terms and Conditions of competitions and services. If you are notified on RTÉ.ie that your information may be used to allow RTÉ to contact you for "service administration purposes", this means that RTÉ may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that the particular service has been suspended for maintenance. We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services RTÉ.ie unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information. RTÉ.ie uses cookies. Cookies are small text files sent from a website and stored in the user’s web browser while user is browsing a website. When users visit the same website again, the browser sends cookies back to the website allowing the website to recognise the user and remember things like personalised details or preferences. RTÉ’s policy concerning the use of cookies on RTE.ie is outlined in RTE Cookie Policy This information is then used by us to monitor access to our site and to develop and improve the service we provide to our customers accordingly. The RTÉ.ie site contains links with third party sites. This privacy statement does not apply to these sites and RTÉ.ie is not responsible for the privacy practice or the contents of these third party websites. If you are aged 18 or under please ask your parent or guardian for their permission to provide us with your contact information. If you have any questions or queries about this policy statement please contact our help desk at info@rte.ie How do I know my personal information is kept safe and secure if I choose to provide my details for services on the site? RTÉ servers which hold any personal information are on site on the RTÉ campus in secure locations. Credit and debit card details are stored in an encrypted form for additional security How will RTE use my information? If as a result of any communications with RTÉ through the website RTÉ acquires any personal information about its visitors RTÉ guarantees that the information will only be used for the purposes for which it is gathered and will not be distributed or used for any other purpose.” Do you pass any personal information to third parties? It is not RTÉ policy to pass on personal information to any third parties. When people use the RTÉ Shop the order is processed by a service provider who is contracted to RTÉ. The service provider is under a contractual obligation to keep personal information for the purpose for which it is intended and not to pass on any personal information to any third parties. Equally when members of the public vote in competitions the processing of the vote is contracted out to service providers. These service providers are also under a similar contractual obligation. Do you transfer any of the information collected abroad for other purposes? RTÉ does not transfer any personal information abroad Is the website hosted in Ireland? Yes, the RTÉ website is hosted in Ireland. How long will my information be retained by RTE? RTE also guarantees that personal information will not be retained for longer than it is required and that once the initial purposes for gathering the information have become irrelevant the information will not be retained. How can I request a copy of my personal information held by RTE collected through using this website? Any individual has a right to make an access request, in writing, under Section 4 of the Data Protection Acts for a copy of their personal data held by RTE. RTE may ask for further identification information before the information is released and may charge a maximum fee of €6.35 for the supply of this information to you. RTE has 40 days to comply with the access request, subject to the provisions of the Data Protection Acts. It should be noted that under section 21 of the Data Protection (Amendment) Act 2003 there are specific exemptions relating to personal information held for journalistic, artistic and literary purposes. If members of the public wish to see what personal information RTE may hold on them, please email peter.feeney@rte.ie or write to: Head of Public Affairs Policy RTE, Donnybrook, Dublin 4. General information on Data Protection is available from the Office of the Data Protection Commissioner’s website As an organisation which is required to register with the Office of the Data Protection Commissioner, more information on the type of information held by RTÉ is available to view on the public register which is also on the Commissioner’s website
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Polasaithe & Treoirlínte Ráiteas Príobháideachais RTÉ Tá meas ag RTÉ ar phríobháideachas gach cuairteoir ar ár láithreán gréasáin. Tugann an Ráiteas Príobháideachais seo imlíne ar ár bpolasaí maidir le bailiú agus úsáid na faisnéise pearsanta a bhailíonn RTÉ ó úsáideoirí an láithreáin ghréasáin seo. Féadfaimid ár Ráiteas Príobháideachais a thabhairt cothrom le dáta ó am go ham chun aon athruithe ar theicneolaíocht nó ar reachtaíocht a bhféadfadh éifeacht a bheith acu ar an tslí a phróiseálaimid do chuid faisnéise pearsanta a léiriú. Ina theannta sin, níl RTÉ freagrach as cleachtais phríobháideacha aon láithreáin ghréasáin seachtracha a d’fhéadfá dul isteach orthu tríd an láithreán gréasáin seo a úsáid agus mar sin molaimid duit féachaint ar ráitis phríobháideachais na láithreán gréasáin sin mar gheall go bhféadfadh siad a bheith faoi réir riachtanas príobháideachais éagsúil. Tá aon phróiseáil faisnéise pearsanta a bhailíonn RTÉ mar thoradh ar an úsáid a bhaineann tú as an láithreán gréasáin seo á rialáil ag forálacha Achtanna um Chosaint Sonraí na hÉireann 1988 agus 2003. Cad é an fhaisnéis phearsanta a bhailíonn RTÉ nuair a thugaim cuairt ar a láithreán gréasáin? Féadfaidh RTÉ faisnéis faoi do sheoladh poist nó ríomhphoist a bhailiú nuair a chuireann tú isteach ar chomórtas. Má chláraíonn tú le haghaidh ár seirbhís foláirimh féadfaimid faisnéis den sórt sin a bhailiú chomh maith. Má cheannaíonn tú aon rud ónár Siopa Ar Líne féadfaimid mionsonraí faoi do mhodh íocaíochta agus do sheoladh a fháil chomh maith. Is éard is aidhm leis an bpolasaí príobháideachais seo míniú a thabhairt ar an tslí a bhailíonn agus a úsáideann RTÉ an t-eolas pearsanta a bhailíonn sé fút tríd an úsáid a bhaineann tú as an láithreán gréasáin seo. Cinnteoidh RTÉ.ie go gcoimeádfaidh sé an fhaisnéis phearsanta go léir a chuirfidh tú ar fáil de réir a chuid oibleagáidí faoin reachtaíocht um Chosaint Sonraí reatha. D’fhéadfaí iarraidh ort eolas pearsanta, mar uimhir d’fhóin phóca, a sholáthar más mian leat a bheith rannpháirteach i gcomórtais nó más mian leat clárú le haghaidh ceann ar bith de sheirbhísí foláirimh ríomhphoist RTÉ.ie. Ní nochtar an fhaisnéis sin chuig aon tríú páirtí gan do thoiliú a fháil roimh ré. Nuair a sholáthraíonn tú aon eolas pearsanta do RTÉ.ie (e.g. le haghaidh comórtas) tá oibleagáidí dlí orainn i do leith maidir leis an tslí a úsáidimid na sonraí sin. Caithfimid na sonraí sin a bhailiú go cóir, is é sin, caithfimid míniú a thabhairt ar an tslí a úsáidfimid iad (féach na fógraí ar leathanaigh áirithe den láithreán gréasáin a thugann le fios duit cén fáth a mbíonn an t-eolas á iarraidh againn) agus caithfimid a insint duit más mian linn an t-eolas a chur ar aghaidh chuig aon duine eile. De ghnáth, ní úsáidfear faisnéis ar bith a sholáthraíonn tú chuig RTÉ ach amháin laistigh de RTÉ agus ag a ghníomhairí agus a sholáthróirí seirbhíse. Nochtófar do chuid faisnéise sa chás go mbeidh ceanglas dlí orainn nó cead faoin dlí againn sin a dhéanamh. Chomh maith leis sin, má sheolann tú ábhar gránna, míchuí nó inlochtaithe áit ar bith ar RTÉ.ie nó chuige nó má théann tú i mbun iompair thrioblóidigh ar bith eile ar RTÉ.ie, féadfaidh RTÉ cibé faisnéis fútsa atá ar fáil dó a úsáid chun stop a chur le hiompar den sórt sin. D’fhéadfadh go mbeadh i gceist leis sin tríú páirtithe mar d’fhostóir, soláthróir ríomhphoist/Idirlín do scoile agus gníomhaireachtaí formhuinithe dlí a chur ar an eolas faoin ábhar agus faoi d’iompar. Coimeádfaimid do chuid faisnéise pearsanta ar ár gcórais chomh fada agus a mbainfaidh tú úsáid as an tseirbhís a d’iarr tú, agus bainfimid arís é sa chás nár comhlíonadh an cuspóir. Sa chás go gcoimeádtar faisnéis phearsanta do dhaoine nach bhfuil cláraithe fós ach a ghlac páirt i seirbhísí eile de chuid RTE.ie (e.g. comórtais), coimeádfar an fhaisnéis sin chomh fada is a bheidh riachtanach lena chinntiú go mbeidh seirbhís riachtanach ann. Cinnteoimid go gcoimeádfar gach faisnéis phearsanta go daingean, de réir na nAchtanna um Chosaint Sonraí 1988 agus 2003. Leagtar amach an tréimhse coinneála i dTéarmaí agus Coinníollacha chomórtas agus seirbhísí. Má chuirtear ar an eolas tú ar RTÉ.ie go bhféadfaí do chuid eolais a úsáid le deis a thabhairt do RTÉ teagmháil a dhéanamh leat “chun críocha riaracháin seirbhíse”, ciallaíonn sin go bhféadfaidh RTÉ teagmháil a dhéanamh leat ar roinnt cúiseanna a bhaineann leis an tseirbhís dá bhfuil tú cláraithe. Mar shampla, d’fhéadfadh gur mian linn meabhrúcháin i leith pasfhocail a sholáthar duit nó fógra a thabhairt duit go bhfuil seirbhís ar leith curtha ar fionraí le haghaidh cothabhála. Ní dhéanfaimid teagmháil leat chun críocha cur chun cinn, mar shampla tú a chur ar an eolas maidir le feabhsúcháin ar an tseirbhís nó seirbhísí nua ar RTÉ.ie ach amháin sa chás go gcomhaontaíonn tú go sonrach go ndéanfaí teagmháil leat chun críocha mar sin an tráth a chuireann tú do chuid faisnéise isteach chuig an láithreán, nó ag tráth ina dhiaidh sin má chláraíonn tú go sonrach chun faisnéis chur chun cinn mar sin a fháil. Baineann RTÉ.ie úsáid as fianáin. Is éard is fianáin ann na comhaid bheaga téacs a sheoltar ó láithreán gréasáin agus a stóráiltear i mbrabhsálaí láithreáin an úsáideora fad is a bhíonn an t-úsáideoir ag brabhsáil ar an láithreán gréasáin. Nuair a thugann úsáideoirí cuairt ar an láithreán céanna arís, seolann an brabhsálaí fianáin ar ais chuig an láithreán gréasáin le go n-aithneoidh an láithreán gréasáin an t-úsáideoir agus go gcuimhneoidh sé ar shonraí nó ar rogha an té sin. Tá polasaí RTÉ maidir le húsáid fianán ar RTE.ie leagtha amach i Polasaí RTÉ ar Fhianáin i [nasc chuig an leathanach ar pholasaí maidir le fianáin]. Ní bhaineann an ráiteas príobháideachais seo leis na láithreáin sin agus níl RTÉ.ie freagrach as cleachtas príobháideachais nó ábhar na láithreán gréasáin tríú páirtí sin. Má tá tú 18 bliain d’aois nó faoina bhun sin fiafraigh de do thuismitheoir nó caomhnóir an bhfuil cead agat do chuid faisnéise pearsanta a chur ar fáil dúinn. Má tá aon cheist nó fiosrúchán agat faoin ráiteas polasaí seo ná bíodh drogall ort teagmháil a dhéanamh lenár ndeasc cabhrach ag info@rte.ie Cén chaoi a mbeidh a fhios agam go bhfuil mo chuid faisnéise pearsanta á coimeád go sábháilte agus go daingean má roghnaím mo chuid mionsonraí a sholáthar chun seirbhísí ar an láithreán a fháil? Tá freastalaithe RTÉ a choimeádann faisnéis phearsanta suite ar champas RTÉ i láithreacha slána. Bíonn mionsonraí cártaí creidmheasa agus cártaí dochair stóráilte i bhfoirm chriptithe ar mhaithe le slándáil bhreise. Conas a bhainfidh RTÉ úsáid as mo chuid faisnéise? Má fhaigheann RTÉ aon fhaisnéis phearsanta faoina gcuairteoirí mar thoradh ar aon chumarsáid le RTÉ tríd an láithreán gréasáin, tugann RTÉ gealltanas nach n-úsáidfear an fhaisnéis ach amháin chun na críocha sin dár bailíodh í agus nach ndáilfear í ná nach n-úsáidfear í chun aon chríocha eile." An gcuireann sibh aon fhaisnéis phearsanta ar aghaidh chuig tríú páirtithe? Níl sé de pholasaí ag RTÉ faisnéis phearsanta a chur ar aghaidh chuig aon tríú páirtithe. Nuair a bhaineann daoine úsáid as Siopa RTÉ is soláthróir seirbhíse atá ar conradh le RTÉ a phróiseálann an t-ordú. Bíonn oibleagáid chonartha ar an soláthróir seirbhíse faisnéis phearsanta a choimeád don chuspóir dá mbíonn sí beartaithe agus gan aon fhaisnéis phearsanta a chur ar aghaidh chuig tríú páirtithe. Ar an tslí chéanna, nuair a chaitheann daoine vóta i gcomórtais cuirtear próiseáil na vótaí ar conradh chuig soláthróirí seirbhíse. Bíonn oibleagáid chonartha den sórt céanna ar na soláthróirí seirbhíse sin. An n-aistríonn sibh aon chuid den fhaisnéis a bhailítear thar lear chun críocha eile? Ní aistríonn RTÉ faisnéis phearsanta ar bith thar lear. An ndéantar an láithreán gréasáin a óstáil in Éirinn? Déantar láithreán gréasáin RTÉ a óstáil in Éirinn. Cén fhad a choinneoidh RTÉ mo chuid eolais? Tugann RTÉ gealltanas freisin nach gcoinneofar faisnéis phearsanta níos faide ná mar a theastaíonn sí agus nach gcoinneofar an fhaisnéis sa chás nach mbaineann na cuspóirí dár bailíodh an fhaisnéis i dtús báire le hábhar níos mó. Conas is féidir liom iarratas a dhéanamh ar chóip de mo chuid faisnéise pearsanta atá ar coimeád ag RTÉ agus a bailíodh tríd an láithreán gréasáin seo a úsáid? Tá sé de cheart ag duine ar bith iarratas rochtana a dhéanamh i scríbhinn, faoi Alt 4 de na hAchtanna um Chosaint Sonraí, ar chóip de na sonraí pearsanta a choimeádann RTÉ fúthu a fháil. Féadfaidh RTÉ tuilleadh eolais maidir le céannacht a iarraidh ort sula scaoiltear leis an bhfaisnéis agus féadfaidh siad táille uasta de €6.35 a ghearradh ar sholáthar na faisnéise sin duit. Tá 40 lá ag RTÉ an t-iarratas rochtana a chomhlíonadh, faoi réir fhorálacha na nAchtanna um Chosaint Sonraí. Ba chóir a thabhairt ar aird go bhfuil díolúintí sonracha ann faoi alt 21 den Acht um Chosaint Sonraí (Leasú) 2003 a bhaineann le faisnéis phearsanta a choimeádtar chun críocha iriseoireachta, ealaíonta agus litríochta. Más mian le daoine a fháil amach cén fhaisnéis phearsanta atá ar coimeád ag RTÉ fúthu, féadfaidh siad ríomhphost a sheoladh chuig peter.feeney@rte.ie nó scríobh chuig: Ceannasaí Comhlíonta Craolta RTÉ, Domhnach Broc Baile Átha Cliath 4 Tá eolas ginearálta faoi Chosaint Sonraí ar fáil ó laithreán gréasáin Oifig an Choimisinéara Cosanta Sonraí. Mar eagraíocht atá faoi cheanglas clárú le hOifig an Choimisinéara Cosanta Sonraí, tá tuilleadh eolais faoin gcineál eolais a choimeádann RTÉ le feiceáil ar an gclár poiblí atá ar láithreán gréasáin an Choimisinéara chomh maith. Ráiteas Príobháideachais RTÉ - PDF - Cliceáil anseo