http___www.welfare.ie_ga_Pages_Department-of-Social-Protection-Statement-of-Strategy-2011-t.aspx_1.xml
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"Our mission is to promote a caring society through income and other support services, enabling active participation in society, promoting social inclusion and supporting families." CONTENTS Foreword from the Minister Preface from the Secretary General Our Mission and Mandate Our Values and Guiding Principles Environmental Analysis Our High Level Goals Goal 1: Children and Families Goal 2: People of Working Age Goal 3: Retired and Older People Goal 4: People with Disabilities Goal 5: Poverty and Social Inclusion Goal 6: Identity Management and Secure Access to Services Goal 7: Operational Capabilities and Modernisation Monitoring and Reporting on the progress of our Statement of Strategy Appendices Appendix 1 Organisation Structure Chart-June 2008 Appendix 2 Agreed Programme for Government commitments relevant to the Department of Social and Family Affairs Appendix 3 Table of Key Linkages Foreword from the Minister I welcome this Statement of Strategy which I have agreed with the Secretary General of the Department. It is a framework for the delivery of a wide range of initiatives and it identifies our high level goals and defines the strategic objectives and actions which we will pursue over the period 2008 to 2010 to achieve them. The work of the Department impacts on almost every person in the State. It administers some 50 different schemes and services with over 1.5 million people benefiting from weekly payments and over 580,000 families receiving child benefit in respect of 1.1 million children each month. In addition to our income support responsibilities, we are also actively engaged, in co-operation with a range of other Departments and Agencies, in supporting those who are unemployed, lone parents and people with a disability to avail of opportunities to get back to work, education or training in order to assist them in participating fully in society. This Statement of Strategy sets out our ambitious programme of work for the next three years and is fully reflective of Government policy as outlined in the Agreed Programme for Government, Towards 2016, the National Development Plan and the National Action Plan for Social Inclusion. I look forward to working with the staff of the Department to ensure that together we build on what has already been accomplished and to achieve our mission to promote a caring society through income and other support services, enabling active participation in society, promoting social inclusion and supporting families. Oireann an seanfhocal "Ní neart go cur le chéile" don Roinn seo agus, le chéile, oibreoimid ar son phobal na tíre. Mary Hanafin T.D. Minister for Social and Family Affairs Preface from the Secretary General This is the Department of Social and Family Affairs’ sixth Statement of Strategy. In drawing up this document we have built on our previous Statements of Strategy, taken account of developments as reflected in our annual reports and have had regard to the changes in the social and economic environment in which we work. We have engaged also in a consultation process involving both our staff and our stakeholders. The Statement of Strategy 2008 – 2010 has been informed by the Agreed Programme for Government, Towards 2016 - the Social Partnership Agreement, the National Action Plan for Social Inclusion 2007-2016 and the National Development Plan 2007-2013. It describes the mission, high level goals and key strategies and actions which we will pursue in delivering the policies and priorities as set down by the Minister and the Government. It sets out the approach, based around the lifecycle, we will adopt in supporting our diverse customer groups through a range of income supports and in facilitating them to maximise their participation in society. The environment in which we operate is changing at a fast pace and over the next three years economic, social and demographic changes will place new and increased demands on our services. the decentralisation programme and the transfer of certain functions from the Department of health/HSE to this Department pose significant human and operational challenges for us. In this Statement of Strategy we have set out an ambitious agenda which will enable us to respond in creative and innovative ways to these challenges. Over the coming years we will review our organisational structure, enhance our governance and accelerate our modernisation programme to ensure we continue to deliver our policies and services efficiently and effectively and to the highest standards. In recent years, with the support and co-operation of our staff, we made significant progress in enhancing services to our customers through a comprehensive programme of change and modernisation. I look forward to working with the Minister, Mary Hanafin T.D. and with all the staff in the Department in delivering the challenging agenda set out in this Statement of Strategy. Bernadette Lacey Secretary General
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Réamhrá ón Aire Soláthraíonn an Ráiteas Straitéise seo creat bunathraithe do ghnó agus gníomhartha mo Roinne sna trí bliana amach romhainn. Tá tréimhse athraithe thapa agus dhomhain struchtúir ar siúl sa Roinn agus beidh sé mar thoradh air seo go mbeidh eagraíocht ann atá dírithe go soiléir agus go dlúth ar fhreastal ar riachtanais ár gcliant ar bhealach a chuirfidh cultúr oibre chun cinn, chomh maith le rannpháirtíocht ghníomhach agus mharthanach sa tsochaí. I gcomhar le réimse Ranna agus Gníomhaireachtaí eile, táimid páirteach go gníomhach i dtacú le daoine in aois oibre, ionas go mbainfidh siad leas as deiseanna le filleadh ar obair, oideachas nó oiliúint, le cabhrú leo riar dóibh féin agus dá dteaghlaigh agus a bheith páirteach sa tsochaí. Cuid lárnach de seo is ea aistriú leanúnach na bhfeidhmeanna ó na Seirbhísí Leasa Pobail agus FÁS go dtí an Roinn, rud a chruthóidh seirbhís gníomhachtaithe atá níos dírithe agus comhtháite ar bhonn bainistíochta cásanna dár gcliaint. Cruthófar ‘conradh sóisialta’ idir an duine atá ag cur iarratais isteach ar íocaíocht agus an Stát, rud a leagfaidh amach cearta agus freagraíochtaí an dá pháirtí. Ní mór don duine atá i gceist gealltanas a dhéanamh dul i dteagmháil leis na seirbhísí comhairle fostaíochta, tarchuir socrúchán agus oiliúna a sholáthraíonn an Roinn. Bíonn tionchar ag obair na Roinne ar gach duine sa Stát, nach mór. Riarann an fhoireann breis is 70 scéim agus seirbhís éagsúil, trína mbaineann breis is 2.1 milliún duine leas as íocaíochtaí seachtainiúla agus breis is 600,000 teaghlach as sochar linbh i leith 1.2 milliún leanbh gach mí. Nuair a chuirtear tábhacht agus scála ár ngnó san áireamh, tá sé riachtanach go mbainfidh an clár oibre sna trí bliana amach romhainn na cuspóirí inmhianaithe amach agus go bhfuil sé i gcomhréir go hiomlán le polasaí an Rialtais. Tá mé ag súil le hobair a dhéanamh le foireann na Roinne, le cinntiú go dtógfaimid ar an méid atá déanta cheana le chéile, agus chun an misean atá againn rannpháirtíocht ghníomhach sa tsochaí a chur chun cinn, trí sholáthar tacaí ioncaim, seirbhísí fostaíochta agus seirbhísí eile a bhaint amach. Joan Burton T.D. An tAire Coimirce Sóisialaí Brollach ón Ard-Rúnaí Leagann ochtú Ráiteas Straitéise na Roinne Coimirce Sóisialaí amach an misean, na cuspóirí ardleibhéil agus na príomhghníomhartha a ndíreoimid orthu I soláthar na bpolasaithe agus na dtosaíochtaí mar atá leagtha amach ag an Aire agus agus an Rialtas. Sna trí bliana amach romhainn, déanfar athrú ó bhonn ar eagraíocht agus struchtúr na Roinne ar bhealach nach ndearnadh riamh roimhe seo. Tá seirbhísí, próisis agus foireann ó réimse eagraíochtaí ag teacht le chéile chun aonán nua a chruthú inar mó an t-iomlán ná a chomhábhair i gceann a chéile i soláthar múnla claochlaithe seirbhísí dár gcliaint. Cuimseoidh sé seo athruithe don fhoireann ar gach leibhéal, i ngach réimse agus beidh gá leis an tsolúbthacht, an inoiriúnaitheacht agus an ghastacht go léir atá mar bhua bunúsach na Roinne go traidisiúnta. Leagann an Ráiteas Straitéise seo amach an creat a bheidh á úsáid againn chun an Roinn a chlaochlú ina soláthraí seirbhísí a bheidh comhtháite agus dírithe ar ghníomhachtú, agus a chuirfidh ár gcliaint chun tosaigh i gcroílár ár n-oibríochtaí go léir. Leanfaimid an t-am go léir de bheith ag soláthar ár bpolasaithe agus seirbhísí go héifeachtúil agus go héifeachtach agus ar ardchaighdeán. Tá mé ag súil le bheith ag obair leis an Aire, Joan Burton T.D., foireann na Roinne agus páirtithe leasmhara eile i gclaochlú na Roinne, le díriú ar na dúshláin a bheidh i gceist sna trí bliana amach romhainn. Níamh O’Donoghue An tArd-Rúnaí