http___www.water.ie_about-us_freedom-of-information_index.xml_set-lang_ie_1.xml
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- Records can be in various formats, including but not limited to: paper documents (including maps and plans), information held electronically (on computer) and audio-visual material. The Freedom of Information Act 1997 and more recently the Freedom of Information (Amendment) Act 2003, is in place to ensure governmental departments and listed public bodies make the information they hold available to the public. Irish Water was brought under Freedom of Information legislation on 13th March 2014. The Freedom of Information Act gives individuals the following rights: - The right to access official records held by governmental departments and listed public bodies. - The right to have personal information relating to them amended where it is incomplete, incorrect or misleading. - The right to be supplied with reasons for decisions made or taken by governmental departments and listed public bodies that affect them. Disclaimer/Note: There are exemptions in the Freedom of Information Act where, due to specific circumstances, the requested information will not be released, for example: to protect another individual’s privacy rights. If any exemptions are necessary, the reasons will be provided and explained to you by the Irish Water FOI Unit. How to make a request to Irish Water under Freedom of Information legislation To make a request to Irish Water under Freedom of Information legislation, please use one of the following options: - Download, print and complete the Freedom of Information Application Form and post the form with the appropriate fee to Irish Water at FOI Officer, FOI Unit, Irish Water, Colvill House, 24-26 Talbot Street, Dublin 1, Ireland - As an alternative to the above, you may submit your request as a letter to Irish Water at: FOI Officer, FOI Unit, Irish Water, Colvill House, 24-26 Talbot Street, Dublin 1, Ireland. In your letter, we would ask that you: - Specify that the request is being made under the Freedom of Information Act - Give as much detail as possible to support your request to enable us to process it efficiently - Include the appropriate fee - Include your return address Please contact our FOI Unit if you require any assistance in making a request under the Freedom of Information legislation via post at: FOI Officer, FOI Unit, Irish Water, Colvill House, 24-26 Talbot Street, Dublin 1, Ireland or by email at foi@water.ie FAQs What type of records can be requested under Freedom of Information? How do I make a request to Irish Water under Freedom of Information legislation? - You can make a request to Irish Water under the Freedom of Information legislation using one of the following options. - Download, print and complete the Freedom of Information Application Form, and post the form with the appropriate fee to FOI Officer, FOI Unit, Irish Water, 24-26 Talbot Street, Dublin 1, Ireland. - As an alternative to the above, you may submit your request as a letter to Irish Water at: FOI Officer, FOI Unit, Irish Water, 24-26 Talbot Street, Dublin 1, Ireland. In your letter, we ask that you please: - Specify that the request is being made under the Freedom of Information Act - Give as much detail as possible to support your request to enable us to process it efficiently - Include the appropriate fee - Include your return address Please contact our FOI Unit if you require any assistance in making a request under the Freedom of Information legislation by post at FOI Officer, FOI Unit, Irish Water, 24-26 Talbot Street, Dublin 1, Ireland or by email at foi@water.ie. How is a Freedom of Information request processed by Irish Water? The Irish Water FOI Unit will issue an acknowledgement letter to you within 10 working days (excluding Public Holidays) of your request being received. The next stages of the process will be clearly explained in this letter. A decision regarding your request will normally be issued by the Irish Water FOI Unit within 20 working days of the receipt of your request. In some cases, an extension of time may be necessary to complete the decision. If this occurs while processing your request, the Irish Water FOI Unit will contact you and explain this requirement. Can a decision be appealed? Yes. If you would like to appeal the decision made by the Irish Water FOI Unit, you can do so by sending a request in writing asking for an internal review of the decision to FOI Officer, FOI Unit, Irish Water, 24-26 Talbot Street, Dublin 1, Ireland with the appropriate fee. The appeal process will involve a full reassessment of your original Freedom of Information request at a more senior level. If, after the internal review, you are unsatisfied with the decision and you would like to appeal again, your appeal should be directed to the Office of the Information Commissioner What fees are involved in making a request? Click here to view details of our Fees and Payment Methods. Related Documents and Useful Links For further information on Freedom of Information and Access to Information on the Environment (AIE), please find below some useful links and documents: Freedom of Information Act Legislation www.foi.gov.ie/legislation Irish Water Freedom of Information Guide Irish Water FOI Reference Book Section 15 & 16 Office of the Information Commissioner www.oic.gov.ie Data Protection Commissioner www.dataprotection.ie Freedom of Information Central Policy Unit www.foi.gov.ie Irish Statute Book www.irishstatutebook.ie Irish Water AIE Irish Water Access to Information on the Environment (AIE) Contact us For further queries on Freedom of Information in relation to Irish Water you can contact us via email at foi@water.ie or via post at FOI Officer, FOI Unit, Irish Water, Colvill House, 24-26 Talbot Street, Dublin 1, Ireland.
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- Is féidir le taifid a bheith i bhformáidí éagsúla, lena n-áirítear, ach gan a bheith teoranta do: doiciméid pháipéir (lena n-áirítear léarscáileanna agus pleananna), faisnéis atá stóráilte go leictreonach (ar ríomhaire) agus ábhar closamhairc. Cuireadh i bhfeidhm an tAcht um Shaoráil Faisnéise, 1997 agus, níos déanaí, an tAcht um Shaoráil Faisnéise (Leasú), 2003, chun a chinntiú go gcuirfidh ranna rialtais agus comhlachtaí poiblí liostaithe an fhaisnéis atá á sealbhú acu ar fáil don phobal. Tugadh Uisce Éireann faoin reachtaíocht um Shaoráil Faisnéise ar an 13 Márta 2014. Faoin Acht um Shaoráil Faisnéise, tugtar na cearta seo a leanas do dhaoine aonair: An ceart chun rochtain a fháil ar thaifid oifigiúla atá i seilbh ranna rialtais agus comhlachtaí poiblí liostaithe. An ceart chun leasú a bheith déanta ar fhaisnéis phearsanta a bhaineann leo nuair is neamhiomlán, mícheart nó míthreorach í. An ceart go dtabharfaí cúiseanna dóibh i ndáil le cinntí arna ndéanamh nó arna nglacadh ag ranna rialtais agus comhlachtaí poiblí liostaithe a dhéanann difear dóibh. Séanadh/Notá: Tá díolúintí san Acht um Shaoráil Faisnéise faoinarc amhlaidh, de bharr imthosca sonracha, nach scaolifear an fhaisnéis arna hiarraidh, chun cearta príobháideachta duine aonair eile a chosaint, mar shampla. Má tá gá le haon díolúine, cuirfidh Aonad Saorála Faisnéise Uisec Éireann na cúiseanna ar fáil agus míneoidh sé duit iad. Conas iarratas a dhéanamh Chun iarratas a dhéanamh chuig Uisce Éireann faoin reachtaíocht um Shaoráil Faisnéise, bain úsáid as ceann amháin de na roghanna seo a leanas: - Íoslódáil, priontáil agus comhlánaigh an Fhoirm Iarratais um Shaoráil Faisnéise, agus seol an fhoirm ar an bpost, leis an táille chuí, chuig Uisce Éireann ag: An tOifigeach um Shaoráil Faisnéise, An tAonad um Shaoráil Faisnéise, Uisce Éireann, Teach Colvill, 24-26 Sráid Thalbóid, Baile Átha Cliath 1, Éire. - Mar mhalairt air sin thuas, is féidir leat d'iarratas a chur isteach i bhfoirm litreach chuig Uisce Éireann ag: An tOifigeach um Shaoráil Faisnéise, An tAonad um Shaoráil Faisnéise, Uisce Éireann, Teach Colvill, 24-26 Sráid Thalbóid, Baile Átha Cliath 1, Éire. Iarraimid go ndéanfaidh tú an méid seo a leanas i do litir, le do thoil: - Sonraigh go bhfuil an t-iarratas á dhéanamh faoin Acht um Shaoráil Faisnéise. - Tabhair an oiread sonraí agus is féidir chun tacú le d'iarratas, chun a chur ar ár gcumas é a phróiseáil go héifeachtach. - Cuir an táille chuí isteach leis. - Tabhair do sheoladh fillte. Téigh i dteagmháil lenár nAonad um Shaoráil Faisnéise má theastaíonn aon chúnamh uait maidir le hiarratas a dhéanamh faoin reachtaíocht um Shaoráil Faisnéise, tríd an bpost ag: An tOifigeach um Shaoráil Faisnéise, An tAonad um Shaoráil Faisnéise, Uisce Éireann, Teach Colvill, 24-26 Sráid Thalbóid, Baile Átha Cliath 1, Éire nó ar an ríomhphost ag foi@water.ie Ceisteanna Coitianta Cén cineál taifead ar féidir iad a iarraidh faoin Acht um Shaoráil Faisnéise? Conas is féidir liom iarratas a dhéanamh chuig Uisce Éireann faoin reachtaíocht um Shaoráil Faisnéise? - Is féidir leat iarratas a dhéanamh chuig Uisce Éireann faoin reachtaíocht um Shaoráil Faisnéise trí úsáid a bhaint as ceann amháin de na roghanna seo a leanas. - Íoslódáil, priontáil agus comhlánaigh an Fhoirm Iarratais um Shaoráil Faisnéise, agus seol an fhoirm ar an bpost, leis an táille chuí, chuig Uisce Éireann ag: An tOifigeach um Shaoráil Faisnéise, An tAonad um Shaoráil Faisnéise, Uisce Éireann, Teach Colvill, 24-26 Sráid Thalbóid, Baile Átha Cliath 1, Éire - Mar mhalairt air sin thuas, is féidir leat d'iarratas a chur isteach i bhfoirm litreach chuig Uisce Éireann ag: An tOifigeach um Shaoráil Faisnéise, An tAonad um Shaoráil Faisnéise, Uisce Éireann, Teach Colvill, 24-26 Sráid Thalbóid, Baile Átha Cliath 1, Éire. Iarraimid go ndéanfaidh tú an méid seo a leanas i do litir, le do thoil: - Sonraigh go bhfuil an t-iarratas á dhéanamh faoin Acht um Shaoráil Faisnéise - Tabhair an oiread sonraí agus is féidir chun tacú le d’iarratas, chun a chur ar ár gcumas é a phróiseáil go héifeachtach - Cuir an táille chuí isteach leis - Tabhair do sheoladh fillte Téigh i dteagmháil lenár nAonad um Shaoráil Faisnéise má theastaíonn aon chúnamh uait maidir le hiarratas a dhéanamh faoin reachtaíocht um Shaoráil Faisnéise, tríd an bpost ag Oifigeach um Shaoráil Faisnéise, An tAonad um Shaoráil Faisnéise, Uisce Éireann, Teach Colvill, 24-26 Sráid Thalbóid, Baile Átha Cliath 1, Éire nó ar an ríomhphost ag foi@water.ie. Cén chaoi a bpróiseálann Uisce Éireann iarratas um Shaoráil Faisnéise? Seolfaidh Aonad um Shaoráil Faisnéise Uisce Éireann litir admhála chugat laistigh de 10 lá oibre (seachas Laethanta Saoire Poiblí) ó fuarthas d’iarratas. Míneofar na chéad chéimeanna eile den phróiseas go soiléir sa litir sin. De ghnáth, eiseoidh Aonad um Shaoráil Faisnéise Uisce Éireann cinneadh maidir le d'iarratas laistigh de 20 lá oibre ón tráth a fhaightear d'iarratas. I roinnt cásanna, d'fhéadfadh gá a bheith le síneadh ama chun an cinneadh a chomhlánú. Má tharlaíonn sin agus d’iarratas á phróiseáil, beidh Aonad um Shaoráil Faisnéise Uisce Éireann i dteagmháil leat agus míneofar an riachtanas sin. An féidir cinneadh a achomharc? Is féidir. Más mian leat an cinneadh arna dhéanamh ag Aonad um Shaoráil Faisnéise Uisce Éireann a achomharc, is féidir leat é sin a dhéanamh ach iarratas i scríbhinn, ina n-iarrtar athbhreithniú inmheánach ar an gcinneadh, a sheoladh chuig an Oifigeach um Shaoráil Faisnéise, An tAonad um Shaoráil Faisnéise, Uisce Éireann, Teach Colvill, 24-26 Thalbóid, Baile Átha Cliath 1, Éire mar aon leis an táille chuí. Beidh athmheasúnú iomlán ar d’iarratas bunaidh um Shaoráil Faisnéise i gceist leis an bpróiseas achomhairc, agus pléifear leis ar leibhéal níos sinsearaí. Más rud é, tar éis an athbhreithnithe inmheánaigh, nach bhfuil tú sásta leis an gcinneadh agus gur mhaith leat achomharc a dhéanamh arís, ba chóir d'achomharc a chur chuig Oifig an Choimisinéara Faisnéise. Cad iad na táillí atá i gceist i ndáil le hiarratas a dhéanamh? Cliceáil anseo chun féachaint ar shonraí faoinár gcuid Táillí agus Modhanna Íocaíochta. Leathanach na nDoiciméad Gaolmhar agus na Nasc Úsáideach Chun tuilleadh eolais a fháil ar Shaoráil Faisnéise, féach thíos roinnt nasc agus doiciméad úsáideach: : Reachtaíocht an Achta um Shaoráil Faisnéise www.foi.gov.ie/legislation Leabhar Tagartha um Shaoráil Faisnéise, Alt 15 & 16 Leabhar Tagartha um Shaoráil Faisnéise, Alt 15 & 16 Oifig an Choimisinéara Faisnéise www.oic.gov.ie An Coimisinéir Cosanta Sonraí www.dataprotection.ie An Láraonad Beartais um Shaoráil Faisnéise www.foi.gov.ie Leabhar Reachtanna na hÉireann www.irishstatutebook.ie Rochtain ar Fhaisnéis faoin gComhshaol Rochtain ar Fhaisnéis faoin gComhshaol Déan teagmháil linn I gcóir a thuille eolais i leith Saoráil Faisnéise maidir le Uisce Éireann, déan teagmháil linn ar ríomhphost ag foi@water.ie nó post ag Oifigeach um Shaoráil Faisnéise, An tAonad um Shaoráil Faisnéise, Uisce Éireann, Teach Colvill, 24-26 Sráid Thalbóid, Baile Átha Cliath, Éire.