http___www.ucd.ie_itservices_aboutus_gaeilge__1.xml
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About us IT Services is committed to both supporting and contributing to the UCD Strategy 2015 to 2020 by being the partner of choice for information technology solutions and services. Our vision is to empower people by transforming University life with new and emerging digital technologies. Services for teaching and learning and research We offer the UCD community a wide range of technologies to assist with teaching and learning ranging from the Blackboard learning environment enabling learning from anywhere, academic software options for teaching, expertise in developing various types of visual content, ePortfolios and even more options for collaborative learning. Services for researchers We support and facilitate researchers in their use of IT as an enabler for their research activities. Our services range from research information systems to compute clusters, data centre hosting, data management and web hosting / design, all of which are tailored to support the needs of the research community. Services for administration Working in collaboration with the management and administration of the University, we provide and support integrated systems, processes and information running the University's student records, finance, human resources, development and alumni relations and other key areas. Our services include the analysis, design, implementation and support of business systems and the development of management information. Services for staff We provide a wide range of services to support staff in their work for the University. These services include the network, internet, email, document storage and sharing, calendaring software, collaboration services and desktop services. These tools facilitate widening/foster engagement, enabling the University to share knowledge and build partnerships with the global research and teaching community, the public and local community. All these systems are dependent on strong information security, so keeping University systems safe is also a major part of our remit. Services for students We support students’ IT needs, from getting online to finding module resources in Blackboard or obtaining discounted software. Our IT Centres and help desk are available for technical support and advice. We also run the award-winning UCD Mobile app, which assists students with everything from finding their way around campus with the help of the interactive map to searching the Library Catalogue to locate a book. Our Principles - Customer focused - Adding value - Secure, reliable, flexible, sustainable and accessible - Simple and innovative solutions Our Values - Empowering our staff (Engagement) - Excellence in what we do (Excellence) - Engaging the community in the design and delivery of services (Collegiality) - Having open and honest two way conversations with the community (Integrity and Diversity)
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Maidir linn Tá Seirbhísí IT tiomanta tacú le Straitéis UCD 2015 go dtí 2020 agus cur leis trí bheith ar an gcomhpháirtí is rogha le daoine i dtaobh réitigh agus seirbhísí teicneolaíochta faisnéise. Is é ár bhfís daoine a chumasú trí shaol na hOllscoile a athrú ó bhonn le teicneolaíochtaí digiteacha nua agus cinn atá ag teacht chun cinn. Seirbhísí maidir le teagasc agus foghlaim agus taighde Cuirimid raon leathan teicneolaíochtaí ar fáil do phobal UCD chun cuidiú le teagasc agus foghlaim ón timpeallacht foghlama Blackboard a chumasaíonn foghlaim ó áit ar bith, roghanna bogearraí acadúla le haghaidh teagaisc, saineolas ó thaobh cineálacha éagsúla ábhar físe a fhorbairt, ríomhPhunainn agus fiú amháin breis roghanna d'fhoghlaim i gcomhar. Seirbhísí do lucht taighde Tugaimid tacaíocht do lucht taighde san úsáid a bhaineann siad as TE mar áisitheoir ina mbeartaíocht taighde agus éascaíonn an méid sin dóibh. Cuirimid idir chórais fhaisnéise taighde ar fáil chomh maith le cnuasaigh ríomhairí, déanaimid ionaid sonraí a óstáil chomh maith le sonraí a bhainistiú agus suíomhanna gréasáin a óstáil agus a dhearadh atá leagtha amach chun tacú le riachtanais an phobail taighde. Seirbhísí do lucht riaracháin Ag obair i gcomhar leis an mbainistíocht agus le lucht riaracháin na hOllscoile, cuirimid córais chomhtháite, próisis agus faisnéis ar fáil a bhaineann le taifid mac léinn na hOllscoile, le hairgeadas, le hacmhainní daonna, le forbairt agus caidrimh alumni agus le réimsí tábhachtacha eile. Áirítear ar ár gcuid seirbhísí anailís a dhéanamh ar chórais ghnó, iad a dhearadh, a chur i bhfeidhm agus tacú leo chomh maith le faisnéis bainistíochta a fhorbairt. Seirbhísí don fhoireann Cuirimid réimse leathan seirbhísí ar fáil chun tacú leis an bhfoireann ina gcuid oibre don Ollscoil. Áirítear ar na seirbhísí sin an gréasán, an t-idirlíon, stóráil agus roinnt doiciméad, bogearra féilire, seirbhísí i gcomhar agus seirbhísí ríomhaire deisce. Éascaímid na huirlisí sin rannpháirtíocht nó cothaíonn rannpháirtíocht agus cuireann sin ar chumas na hOllscoile eolas a roinnt agus comhpháirtíochtaí a bhunú leis an bpobal taighde agus teagaisc, an pobal mór agus an pobal áitiúil. Tá na córais sin ar fad ag brath ar shlándáil láidir faisnéise agus dá bhrí is cuid mhór dár gcuid oibre córais na hOllscoile a choinneáil slán. Seirbhísí do mhic léinn Tacaímid le riachtanais TE na mac léinn ó dul ar líne go dtí teacht ar acmhainní modúil i Blackboard nó bogearraí lascainithe a aimsiú. Tá ár gcuid Ionaid TE agus an deasc cúnaimh ar fáil chun comhairle agus tacaíocht theicniúil a chur ar fáil. Táimid i mbun aip Soghluaiste UCD freisin, aip a bhfuil duaiseanna buaite aici, agus a chuidíonn le mic léinn le gach ní óna mbealach a dhéanamh thart timpeall an champais le cabhair ó léarscáil idirghníomhach go dtí cuardach a dhéanamh ar Chatalóg na Leabharlainne le leabhar a aimsiú. Ár bPrionsabail • Dírithe ar chustaiméirí • Luach sa bhreis • Slán, iontaofa, solúbtha, inbhuanaithe, so-aimsithe • Réitigh shimplí agus nuálacha Ár Luachanna • An fhoireann a chumhachtú (Rannpháirtíocht) • An scoth i ngach a ndéanaimid (Scoth) • Rannpháirtíocht leis an bpobal maidir le dearadh agus seachadadh seirbhísí (Comhghleacaíocht) • Comhráití oscailte agus ionraic leis an bpobal (Ionracas agus Éagsúlacht)