http___freya.hr_web_hostinge.php.xml
http___freya.hr_web_hosting.php_1.xml
1.1 2.1 3.1 4.1 5.1 6.1 7.1 8.1 9.1 10.1 10.2 10.3 11.1 12.1 12.2 13.1 13.2 13.3 14.1 15.1 16.1 17.1 18.1 18.2 19.1 20.1 20.2 21.1 22.1 22.2 22.3 22.4 23.1 23.2 24.1 25.1 26.1 27.1 28.1 29.1 30.1 31.1 32.1 33.1 34.1 35.1 36.1 37.1 38.1 39.1 40.1 41.1 42.1 43.1 44.1 45.1 46.1 47.1 48.1 48.2 49.1 50.1 51.1 52.1 53.1 54.1 55.1 56.1 57.1 58.1 59.1 59.2 60.1 61.1 62.1 63.1 64.1 64.2 65.1 66.1 67.1
Terms of Web hosting services (Contract for the provision of web hosting services) First Subject The service provider is required to provide the user selected service package. Characteristics of the offered services are publicly available on www.freya.hr address, and are considered an integral part of the contract. Second Reimbursement Prices of all the services provided by a public service provider is available at www.freya.hr address, and is considered to be an integral part of the contract. The service provider will provide services to the User account to send advance. The user is obliged to settle the amount from the account in due time. If the account is not settled until maturity, the service provider will determine another date and notify the user. If the account is not settled even after the second deadline, the service provider will determine the third period and notify the user, and temporarily discontinue service to the settlement account. If the account is not settled after the third period, the service provider has the right to terminate the contract immediately and without further notice. 3rd General Provisions In the case of the conclusion of distance contracts, the Law on Consumer Protection (NN 79/2007), Chapter VII. - The contract has been concluded at a distance of Article 36 to Article 55 The purpose of the conclusion and execution of the contract, the service provider from the user collects the following information: name of the company (for legal persons), a personal identification number (TIN), name, mailing address, zip code, city, state, phone number, e- mail address. User agrees to lease their data only for those purposes, information is given voluntarily, and ensures that the data is accurate, complete and up to date. Consequences of withholding information is the inability of the conclusion and execution of contracts. The service provider has the right to distribute to its users an e-mail or in writing, about their services and their partners, and information regarding the use of services. The user is required to e-mail or in writing to the Service Provider of any changes in personal / contact information no later than 7 days after the change occurs, otherwise it will be deemed that the service was duly made on the basis of existing data. The service provider agrees to provide services to the consideration of a professional and the best you can. The service provider must supervise the user data on the server or access user data over the network, the need for technical support, antivirus and antispam scanning, prevention of hacker attacks, backup, determine a possible breach of contract, and other requirements necessary to perform the contract. Service provider does not guarantee the security of information transmitted over the Internet. The user may need to use the service more secure transmission of data with encryption. With regard to protection measures taken, Customer Service Provider makes no warranty, express or implied, that as a result of these measures, the potential for problems is entirely removed. On a request from a service provider to the organization for the registration of Internet domain names, in accordance with the same organization, registered or required to extend the Internet domain name of the user if the requested Internet domains available. When applying for registration or renewal of any of the "en" domain, the user declares that he is familiar with the applicable provisions of the Regulations on the organization and management of the national top-level Internet domain (NN 38/2010), and that it fully accepts. On a request from a service provider to the organization's SSL certificates for registration in accordance with the regulations of the same organization register or extend the SSL certificate on behalf of the user. The service provider has the right to change the characteristics of services, service prices, and terms of service, provided to inform the user at least 14 days in advance. In the event that the user changes is unacceptable you may cancel the contract, without notice, until the date of entry into force. In case of cancellation of the contract by the user, the service provider will return to the User any amount received from the user to the period after the entry into force of change. The announced changes will take effect on the date of intent, without the need for an annex. If either Party violates any provision of the contract, and after receiving the notice of violation by the counterparty refuses to accept the contractual provision within 3 days, the contract may be terminated immediately and without notice. In case of cancellation of the contract for breach of contract by the service provider, the service provider will return the Client for any amount received from the Customer for the period after termination of the contract. The service provider shall not be liable to Customer for any damages in case of: a) fault in the hardware or software components, b) work for maintenance of hardware and software components, c) hacking on hardware or software component, d) errors Customer or breach of contract by the Customer, e) problems with the vendor of the service provider, f) issues outside the jurisdiction of the Service Provider, g) force majeure. The overall responsibility of the service provider for any damage to the User, arising from tort Service Provider shall not exceed the amount of the settlement service provider that is received from the user in the last 6 months. 4th Special provisions for service providers Maintenance of hardware and software components will be done between 23:00 and 07:00 pm Croatian time, except in emergency situations when there is a valid reason. In the event of planned downtime a hardware or software component longer than 15 minutes, the service provider will notify the user at least 3 days in advance. The service provider agrees to FTP, HTTP, POP3, SQL services (hereinafter referred to as Services) will be available at least 99.90% of the time in one calendar month. In the event that the Service Provider's fault availability of service for a particular calendar month is lower than 99.90%, according to the complaint Users flies down payment will be deducted from the monthly amount of the service. Interruption in the availability of the Services, which occurred due to the following reasons will not be included in the calculation of availability: a) maintenance of hardware and software components, b) a hacker attack on the hardware or software component, c) user mistakes, or breach of contract by the Customer, d) the problem with the vendor of the service provider, e) issue outside the jurisdiction of the Service Provider, f) the impact of force majeure. 5th Special provisions for Users Customer agrees to take appropriate technical, personnel and organizational measures to protect against unauthorized disclosure and use of access data, such as user names and passwords, which he received from the service provider. The user agrees that all electronic documents that are stored on the server and can be downloaded will be available for download from the Web site and must be directly related to the general content of the website. User agrees that the Service Provider has the right to temporarily restrict or deny access to services if it determines that the user used for the following purposes. User agrees that services will not be used to: a) violate or encourage violation of copyright and related rights, patents, trademarks, b) distributing, or stimulated distribute illegal copies of software, software that can cause harm, illegal pornographic content, unsolicited e-mail messages, c) spread or tried to spread threatening, abusive, discriminatory, racist, defamatory, harassing content, d) connecting to IRC or P2P services, e) without the express permission of the owner of the data and the computer or network system examined the vulnerability of the system, bypass security measures, forged evidence of the genuineness of traffic, supervised, edit, or delete data, or overloading the computer or network system, f) caused or attempted to cause damage to a service provider or a third party, k) has committed or attempted to commit an illegal offense. The user will be liable for all damages that may arise a service provider or a third party due to breach of any part of item 5.3. 6th Duration The contract is concluded for an indefinite period and is effective on the date of signature by both parties. Either party may terminate the contract by giving written notice (email, fax, letter) to the other party, provided that this is done at least 7 days in advance. In case of cancellation of the contract by the service provider, the service provider will return the Client for any amount received from the Customer for the period after termination of the contract. 7th Jurisdiction The relations between the contracting parties which are not governed by this contract are subject to current Croatian regulations. Any disputes relating to the contract the parties shall attempt to resolve by agreement, otherwise the competent court in Zagreb. 8th Final provisions Agreement constitutes the entire agreement between the parties. All statements, promises or conditions than those set forth in the contract will not be construed in any way to contradict, modify or affect the provisions of the contract. Agreement supersedes all previous oral, electronic or written agreements between the parties. User acknowledges that it is the service provider before signing a contract with all useful information related to the services provided. The Contracting Parties confirm that, prior to signing the contract had an opportunity for consultation with legal counsel, and that the treaty provision readable and clear.
1.1 2.1 3.1 4.1 5.1 6.1 7.1 8.1 9.1 10.1 10.2 10.3 11.1 12.1 12.2 13.1 13.2 13.3 14.1 15.1 16.1 17.1 18.1 18.2 19.1 20.1 20.2 21.1 22.1 22.2 22.3 22.4 23.1 23.2 24.1 25.1 26.1 27.1 28.1 29.1 30.1 31.1 32.1 33.1 34.1 35.1 36.1 37.1 38.1 39.1 40.1 41.1 42.1 43.1 44.1 45.1 46.1 47.1 48.1 48.2 49.1 50.1 51.1 52.1 53.1 54.1 55.1 56.1 57.1 58.1 59.1 59.2 60.1 61.1 62.1 63.1 64.1 64.2 65.1 66.1 67.1
Uvjeti korištenja web hosting usluga (ugovor o pružanju web hosting usluga) Predmet Davatelj usluga se obvezuje Korisniku pružiti izabrani paket usluga. Karakteristike izabranog paketa usluga javno su dostupne na www.freya.hr adresi, i smatraju se sastavnim dijelom ugovora. Naknada Cjenik svih usluga koje Davatelj usluga pruža javno je dostupan na www.freya.hr adresi, i smatra se sastavnim dijelom ugovora. Davatelj usluga će za pružanje usluga Korisniku račun poslati avansno. Korisnik se obvezuje namiriti iznos s računa u roku dospijeća. U slučaju da račun nije namiren do dospijeća, Davatelj usluga će odrediti drugi rok i obavijestiti Korisnika. Ukoliko račun nije namiren ni nakon drugog roka, Davatelj usluga će odrediti treći rok i obavijestiti Korisnika, te privremeno prekinuti pružanje usluga do namire računa. Ako račun nije namiren ni nakon trećeg roka, Davatelj usluga ima pravo otkazati ugovor odmah i bez ikakve daljnje obavijesti. Opće odredbe U slučaju sklapanja ugovora na daljinu primjenjuje se Zakon o zaštiti potrošača (NN 79/2007), glava VII. – Ugovor sklopljen na daljinu od Članka 36. do Članka 55. U svrhu sklapanja i izvršenja ugovora, Davatelj usluga od Korisnika prikuplja slijedeće podatke: naziv tvrtke (samo za pravne osobe), osobni identifikacijski broj (OIB), ime i prezime, poštanska adresa, poštanski broj, mjesto, država, telefonski broj, e-mail adresa. Korisnik je suglasan s davanjem svojih podataka samo u navedenu svrhu, podatke daje dobrovoljno, te jamči da su podaci točni, potpuni i ažurni. Posljedica uskrate davanja podataka je nemogućnost sklapanja i izvršenja ugovora. Davatelj usluga ima pravo distribuirati Korisniku informativne poruke elektroničkom poštom ili pisanim putem, o svojim i uslugama svojih partnera i informacijama vezanima za korištenje usluga. Korisnik je dužan elektroničkom poštom ili pisanim putem obavijestiti Davatelja usluga o bilo kakvoj promjeni osobnih/kontakt podataka najkasnije u roku od 7 dana od nastanka promjene, u protivnom smatrat će se da je dostava valjano izvršena na temelju postojećih podataka. Davatelj usluga se obvezuje da će usluge pružati s pažnjom dobrog gospodarstvenika, profesionalno i najbolje što može. Davatelj usluga smije nadgledati Korisnikove podatke na poslužiteljima ili pristup Korisnikovim podacima preko mreže, za potrebe tehničke podrške, antivirusnog i antispam skeniranja, sprječavanja hakerskih napada, izrade sigurnosne kopije, utvrđivanja eventualnog kršenja ugovora, i ostalih potreba nužnih za izvršenje ugovora. Davatelj usluga ne jamči sigurnost podacima koji se prenose preko interneta. Korisnik može za potrebe sigurnijeg prijenosa koristiti uslugu sa šifriranjem podataka. S obzirom da poduzete mjere zaštite, Davatelj usluga Korisniku ne daje nikakvo jamstvo, izričito ili natuknuto, da je kao rezultat ovih mjera mogućnost pojave problema u cijelosti uklonjena. Na zahtjev Korisnika Davatelj usluga će kod organizacije za registraciju internet domena, sukladno propisima iste organizacije, registrirati ili produžiti traženu internet domenu na ime Korisnika ako je tražena internet domena raspoloživa. Kod podnošenja zahtjeva za registraciju ili produženje bilo koje “hr” domene, korisnik izjavljuje da je upoznat s odredbama važećeg Pravilnika o ustrojstvu i upravljanju vršnom nacionalnom internetskom domenom (NN 38/2010), te da ga u cijelosti prihvaća. Na zahtjev Korisnika Davatelj usluga će kod organizacije za registraciju SSL certifikata, sukladno propisima iste organizacije, registrirati ili produžiti SSL certifikat na ime Korisnika. Davatelj usluga ima pravo promijeniti karakteristike usluga, cijene usluga, i uvjete pružanja usluga, uz uvjet da obavijesti Korisnika najmanje 14 dana unaprijed. U slučaju da je Korisniku promjena neprihvatljiva ima pravo otkazati ugovor, bez otkaznog roka, sve do dana stupanja na snagu. U slučaju otkaza ugovora od strane Korisnika, Davatelj usluga će vratiti Korisniku svaki primljeni iznos od Korisnika za period nakon stupanja promjena na snagu. Najavljene promjene stupit će na snagu na dan namjere, bez potrebe za aneksom. Ako bilo koja ugovorna strana prekrši bilo koju odredbu ugovora, i nakon primljene obavijesti o kršenju od druge ugovorne strane odbije prihvatiti ugovorenu odredbu u roku od 3 dana, ugovor smije biti otkazan odmah i bez ikakve daljnje obavijesti. U slučaju otkaza ugovora zbog kršenja ugovora od strane Davatelja usluga, Davatelj usluga će vratiti Korisniku svaki primljeni iznos od Korisnika za period nakon otkaza ugovora. Davatelj usluga neće biti odgovoran Korisniku za bilo kakvu štetu u slučaju: a) kvara u hardverskoj ili softverskoj komponenti, b) radova na održavanju hardverskih i softverskih komponenti, c) hakerskog napada na hardversku ili softversku komponentu, d) greške Korisnika, ili kršenja ugovora od strane Korisnika, e) problema kod dobavljača usluga Davatelju usluga, f) problema izvan nadležnosti Davatelja usluga, g) utjecaja više sile. Sveukupna odgovornost Davatelja usluga za bilo kakvu štetu Korisniku, koja je nastala krivicom Davatelja usluga, neće prelaziti iznos namira koje je Davatelj usluga primio od Korisnika u zadnjih 6 mjeseci. Posebne odredbe za Davatelja usluga Održavanje hardverskih i softverskih komponenti radit će se između 23:00 i 07:00 sati po hrvatskom vremenu, osim u izvanrednim situacijama kada za to postoji opravdani razlog. U slučaju planiranog prekida rada neke hardverske ili softverske komponente dužeg od 15 minuta, Davatelj usluga će obavijestiti Korisnika najmanje 3 dana unaprijed. Davatelj usluga se obvezuje da će FTP, HTTP, POP3, SQL servisi (u daljnjem tekstu: Servisi) biti raspoloživi najmanje 99,90% vremena kroz jedan kalendarski mjesec. U slučaju da je krivicom Davatelja usluga raspoloživost Servisa za određeni kalendarski mjesec manja od 99,90%, po prigovoru Korisnika slijeći račun će biti umanjen za iznos mjesečnog korištenja usluge. Prekid u raspoloživosti Servisa do kojeg je došlo zbog slijedećih razloga neće se uračunati kod izračuna raspoloživosti: a) radovi na održavanju hardverskih i softverskih komponenti, b) hakerski napad na hardversku ili softversku komponentu, c) greška Korisnika, ili kršenje ugovora od strane Korisnika, d) problem kod dobavljača usluga Davatelju usluga, e) problem izvan nadležnosti Davatelja usluga, f) utjecaj više sile. Posebne odredbe za Korisnika Korisnik se obvezuje da će poduzeti odgovarajuće tehničke, kadrovske i organizacijske mjere zaštite od neovlaštenog odavanja i korištenja pristupnih podataka, poput korisničkog imena i lozinke, koje je dobio od Davatelja usluga. Korisnik se obavezuje da svi elektronički dokumenti koji su pohranjeni na serveru i mogu se preuzimati, moraju biti dostupni za preuzimanje putem web stranica i moraju biti direktno povezani uz generalni sadržaj web stranice. Korisnik je suglasan da Davatelj usluga ima pravo privremeno ograničiti ili uskratiti pristup uslugama ako utvrdi da ih je Korisnik koristio u slijedeće svrhe. Korisnik je suglasan da usluge neće koristiti da bi: a) prekršio ili poticao kršenje autorskih prava i srodnih prava, patenata, žigova, b) distribuirao ili poticao distribuciju ilegalnih kopija softvera, softvera koji može uzrokovati štetu, ilegalnih pornografskih sadržaja, neželjenih email poruka, c) širio ili pokušao širiti prijeteće, nasilničke, diskriminirajuće, rasističke, klevetničke, maltretirajuće sadržaje, d) se spajao na IRC ili P2P servise, e) bez izričitog dopuštenja vlasnika podataka i računalnog ili mrežnog sustava ispitivao ranjivost sustava, zaobišao sigurnosne mjere, krivotvorio dokaze o izvornosti prometa, nadzirao, mijenjao ili brisao podatke, ili preopteretio računalni ili mrežni sustav, f) nanio ili pokušao nanijeti štetu Davatelju usluga ili trećoj strani, k) počinio ili pokušao počiniti zakonski prekršaj. Korisnik će biti odgovoran za svu štetu koja bi mogla nastati Davatelju usluga ili trećoj strani uslijed kršenja bilo kojeg dijela točke 5.3. Trajanje Ugovor je sklopljen na neodređeno vrijeme i stupa na snagu s datumom potpisivanja obje ugovorne strane. Bilo koja ugovorna strana može otkazati ugovor slanjem pisane obavijesti (email, telefaks, pismo) drugoj ugovornoj strani, uz uvjet da to učini najmanje 7 dana unaprijed. U slučaju otkaza ugovora od strane Davatelja usluga, Davatelj usluga će vratiti Korisniku svaki primljeni iznos od Korisnika za period nakon otkaza ugovora. Nadležnost Na odnose između ugovornih strana koji nisu uređeni ovim ugovorom, primjenjuju se važeći propisi Republike Hrvatske. Eventualne sporove u vezi ugovora ugovorne strane će pokušati riješiti dogovorom, u protivnom je nadležan sud u Zagrebu. Završne odredbe Ugovor čini cjelokupni sporazum između ugovornih strana. Sve izjave, uvjerenja, obećanja i uvjeti koji nisu istaknuti u ugovoru neće biti shvaćeni da na bilo koji način osporavaju, mijenjaju ili utječu na odredbe ugovora. Ugovor zamjenjuje sve dosadašnje usmene, elektroničke ili pisane dogovore između ugovornih strana. Korisnik potvrđuje da ga je Davatelj usluga prije potpisivanja ugovora opskrbio svim korisnim informacijama vezanim za usluge koje pruža. Ugovorne strane potvrđuju da su prije potpisivanja ugovora imale mogućnost savjetovanja s pravnim savjetnikom, i da je svaka odredba ugovora čitljiva i jasna.