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SoGoSurvey.com (“SoGoSurvey”) operates and maintains an Internet Web site at the URL https://www.sogosurvey.com (the “Site”) with related tools and processes (“Tools”) to create individualized surveys, questionnaires and associated services (“Surveys”) for use by you (hereinafter referred to as “End User”, “You”, “Your” or “Customer”). Together, the Site, Tools, and Surveys, including any sample survey questions, templates and related materials, shall be called the “Services”. This agreement sets out the legally binding terms of your use of the service provided by SoGoSurvey to you. By accessing, using, or registering for the Service provided by SoGoSurvey, you agree that you have read and understood these Terms of Service, our Privacy Policy located at https://www.sogosurvey.com/survey-privacy/, and our Anti-Spam Policy located at https://www.sogosurvey.com/anti-spam-policy/, all of which are collectively referred to herein as the “Agreement”. You agree to this Agreement being legally binding, and agree that using the Services is the same as signing a written contract containing these terms. Therefore, all End Users will be subject to the conditions of this Agreement. This Agreement may be modified by SoGoSurvey from time to time and such modifications will be effective immediately upon publication of the modifications on this Site. You shall be responsible to review the Agreement from time to time so as to be aware of any such modifications to these terms. We may, for our convenience only and without waiving your obligation to periodically review the Agreement, email you updates to the Agreement. You understand and agree that your continued access, registration or use of the Service shall be deemed to be your acceptance of all modifications to the Agreement. The Services The Service provided by SoGoSurvey enables the Customer to create individualized surveys, questionnaires and associated services (“Surveys”) containing images, videos and other rich media content. The Services allow you to send surveys to certain individuals (the “Survey Participants”) and to analyze their responses. The Service also includes creation and distribution of electronic messages by Customer for electronic distribution of these Surveys. We may add new features, bug fixes and enhancements from time to time, and any new feature, enhancement, addition, change or upgrade to the current Service shall be subject to the terms and conditions set forth in the Agreement. We may, from time to time, retire old features. If after any upgrade, you prefer a retired feature, SoGoSurvey may, in its sole discretion and without any obligation to do so, provide the retired feature to you. You agree to fulfill the obligations outlined in this Agreement, including the obligations to administer, create, and distribute the Surveys, and to ensure that your use of the SoGoSurvey Services does not violate any law, including any law against spamming, as more further detailed in our Anti-Spam Policy . End Users shall not use the Site or the Services in any other manner or to violate any intellectual property rights of SoGoSurvey, and shall use the Services in accordance with all applicable copyright laws and any notices provided by SoGoSurvey. Privacy SoGoSurvey is committed to our policy of protecting the privacy and confidential information of both you and your Survey Participants. Any information you or your Survey Participants provide to SoGoSurvey will be used only as described in the SoGoSurvey Privacy Policy, which can be viewed at https://www.sogosurvey.com/survey-privacy/. SoGoSurvey will not edit, review, monitor, or disclose the contents of, or responses to, any Survey created or sent by End User or a Survey Participant to any third-party recipient without End User’s prior consent, except in any of the following cases: - In order to enforce this Agreement; - If it is required by the law; - In compliance with legal authorities or during any legal proceeding or investigation; - In order to rectify any technical or programming issue, in any Survey reported by the End User; - To respond to any claim that, in SoGoSurvey’s sole discretion, a Survey, or any of its contents, whether in a Survey or a response to such a Survey, violates the rights or interests of any third party or violates the Agreement; and - To protect the rights, tangible or intangible, of SoGoSurvey, its licensors or any other third party. User Accounts and Security For your ease of use, when you begin to use the Services, you will be able to create your own user names and passwords to create an account with SoGoSurvey. You are solely responsible for any and all activity that occurs within your account including, but not limited to, the content of all Surveys and communications sent through the Service from your account. Also, you are solely responsible for maintaining the confidentiality and security of your account and password. At your sole discretion, you may change your password at any time by following the instructions provided on the SoGoSurvey Site. If you learn of any unauthorized use or any breach of security in your account, user names or passwords, you must notify SoGoSurvey immediately. Licensed Rights SoGoSurvey grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service and compose, send, read, print, save as well as forward electronic content and messages. End User is also granted the limited right to modify, alter, and copy Surveys for End User’s own internal business purposes, and solely in accordance with the terms and purposes expressly authorized in this Agreement. The End User hereby agrees to access and use the Service solely for its intended purposes as stated in the Agreement, and is hereby prohibited from utilizing the Service for any other purpose or to alter the Services in any way, including, but not limited to, removing or deleting any notices relating to SoGoSurvey’s intellectual property rights. The licensed rights prohibit the collection or use information contained on the Site or collected through the Service for any purpose not expressly provided for in the Agreement, including, but not limited to compete with SoGoSurvey, create derivative works, reverse engineer, download, copy, distribute, or publicly perform the Service. In addition, you shall not modify, copy, distribute, transmit, display, perform, reproduce, publish, sub-license, or transfer any portion of the Surveys or the Service. End User’s right to use SoGoSurvey is personal, and shall be limited to non-commercial purposes only and not for re-sale. Portions of the Services maybe provided by our third-party licensors, and as such, you shall apply the same restrictions contained in the Agreement to the use of any third-party services that we rely on or incorporate into the Services. SoGoSurvey may revoke the rights granted in this license for any use that exceeds the terms herein. End User shall pay the fees for the Services listed in any Sales Order Form. All Sales Order Forms are non-cancellable and non-refundable. Failure to pay any invoice within fifteen (15) days of the date of any invoice shall be a material breach of the Agreement that entitles SoGoSurvey to immediately terminate this Agreement, including access to the Services. You are responsible for the payment of all sales, use and other taxes, except those on SoGoSurvey’s income. All payments are to be made in United States dollars. Creative Control Responsibilities The SoGoSurvey platform is designed to allow you flexibility and creative control of the Surveys and the survey process. Accordingly, you are responsible to perform at least all of the following functions: - Create and administer the Surveys through the Site. - Create a distribution list of email recipients for each Survey (a “Distribution List”) and upload the Distribution List onto the SoGoSurvey platform either manually or through a pointer to your own database; - Ensure that you have the right to send emails to each address on the Distribution List; - Maintain the Distribution List including the obligation to remove from the Distribution List all names and email addresses as requested by Survey Participants; - Provide: (a) the name of one of your employees or (b) a company e-mail address that will appear in the “Sender” column of any Survey Participant’s email message. The email messages sent from the Services are delivered from SoGoSurvey servers; however the “Sender” name or email address will be listed; - Ensure that you are authorized, and you hereby represent and warrant that you are, to use the name and/or the email address of the “Sender”; and - Provide and maintain an accurate company profile on the Site, including up-to-date contact information. How Is Information Protected? By accessing or using the Service, you shall not utilize the Service for any purpose that violates any law or is prohibited by the terms and conditions in the Agreement. The Service provided by SoGoSurvey makes use of the Internet to conduct online surveys, compose, send and receive electronic messages; therefore, each End User’s conduct is subject to all Internet laws, regulations, policies and procedures. By utilizing the Services, you shall not engage in any unlawful or unethical activities through your use of the Services, including, but not limited to: - Sending unsolicited surveys; - Defamation, libel, slander, abuse, harassment, stalking, embarrassment, threatening acts or otherwise violate the legal rights of any third party; - Publish or distribute inappropriate, profane, vulgar, defamatory, infringing, obscene, adult-oriented, pornographic, torturous, indecent, unlawful, immoral or otherwise objectionable material; Harm minors in any way, form or manner; - Harm minors in any way, form or manner; - Harvest or collect any information about any third party, including, but not limited to, e-mail addresses, without consent of such third party; - Record conversations or communications between or among any other third parties without the consent of such third parties; - Create false identities for the purpose of misleading any third party as to the identity of the sender of any message or to manipulate the origin of any communication, or hide the identity of the Sender; - Transmit or upload any content or materials that contain viruses, Trojan Horses, worms, bots or any other harmful or destructive programs, or transmit any links that violate this Agreement; - Transmit or upload any content or materials that contain software, or content that is protected by the intellectual property rights, including, but not limited to, copyright, trademark and patent rights, rights of privacy or publicity, or any other applicable law, unless you are the owner of such rights thereto or have received all necessary consents by the respective owners of such rights; - Transmit or upload any content or material that would encourage conduct that could constitute a criminal offense, civil liability or otherwise violate any applicable local, state, federal or international law, regulation or policy; - Interfere with, disrupt or manipulate the Services, its networks or servers, or violate the regulations, policies and procedures of such networks and servers; - Gain or attempt to gain unlawful or unauthorized access to the Service or accounts, systems and networks connected to the Service by password mining or other unauthorized means; - Violate any applicable laws, policies or regulations, including, but not limited to, laws relative to the transmission of data or software exported from the United States of America through the Service or any other applicable local, state, federal and international law and regulation; - Interfere with any individual, entity, or any other third party’s use and enjoyment of the Service; - Use the Service to advertise or promote any illegal activities, for the furtherance of illegal purposes, gambling, to promote the use of alcohol, firearms or tobacco products. - Use the Service to send electronic mail transmissions to any third party that include links to any web site that violates the terms and conditions set forth in this Agreement; or - Engage in any other conduct, activity or behavior that, in SoGoSurvey’s sole and exclusive discretion, is considered unauthorized, illegal, immoral or objectionable. Use of Service and Storage Limitations SoGoSurvey may, in its sole discretion, establish and enforce general practices, policies and limitations with regard to your use of the Service, including, but not limited to: - The maximum number of day(s) for which your survey, survey invitations, survey responses, saved reports, electronic mail invitations, and other uploaded content will be stored by the Service; - The maximum number of surveys, survey questions, and survey invitations that you may be allowed to conduct or create through the Service; - The maximum size of surveys and any electronic mail messages that may be sent or received through your account through the Service; - The maximum disk and/or server space that will be allotted to you on SoGoSurvey’s servers for your use of the Service; and - The maximum number of instances and duration which you may access the Service in a given period of time. - Use of the Services for the following types of accounts shall be limited as follows: - Basic or Free Accounts: up to a maximum of 125 email invitations. - Paid Accounts shall have up to a maximum of the following per day email limitations: - Enterprise: 35000. The amount of storage on SoGoSurvey’s server allotted to you for your use of the Service is limited; however, additional storage space may be available to you upon payment of additional fees. SoGoSurvey shall not be held liable for the deletion of Surveys, survey questions, survey invitations, or survey responses and other content that are not processed or recorded due to space limitations or other participation, or technical limitations. SoGoSurvey reserves the right to log an account off if an End User has been inactive for an extended period of time, at the sole discretion of SoGoSurvey. SoGoSurvey further reserves the right to modify, add to or otherwise change these practices, policies and limitations at any time, with or without notice to you, at its sole discretion. Use of Service and Storage Limitations End Users shall abide by our Anti-Spam policy, located at https://www.sogosurvey.com/anti-spam-policy/. End Users that reasonably believe that any other End User is using the Service for Spamming purposes, you hereby agree that you will promptly notify SoGoSurvey of any such violation. Warranties SoGoSurvey represents and warrants that the Services will be provided in a workmanlike manner that conforms to industry standards. Except for the warranty above, SoGoSurvey expressly disclaims all other warranties, including, but not limited to, the warranties of merchantability, fitness for a particular purpose, non-infringement and quiet enjoyment. You understand that SoGoSurvey is dependent on certain third parties and on matters outside its control when delivering the Services. For these reasons, SoGoSurvey makes no warranty that the services will be uninterrupted, timely, secure, virus-free, error-free, free from black-outs or brown-outs, accurate or reliable. Any material or data obtained or downloaded through the Services, including Surveys, and Survey responses are provided “AS-IS” and is done at your own risk. You are solely responsible for any damage caused by such material, including any loss of data or damage to your computer system. You acknowledge and agree that SoGoSurvey provides a platform from which you may communicate with your customers, employees and other constituents. We do not control what and how your survey participants communicate. You are solely responsible to evaluate the accuracy, reliability, completeness and usefulness of any Surveys, Survey responses, Survey results and similar materials. Limitation Of Liability SoGoSurvey’s liability for any and all damages under the Agreement is limited to direct monetary damages, the aggregate amount of such damages shall not, in any event, exceed an amount equal to the aggregate fees paid by End User related to the Survey that gave rise to the damage. SoGoSurvey shall not be liable for the procurement of substitute services or any indirect, consequential, or special damages including, without limitation, lost profits, revenue, data, or use, whether in an action in contract or tort, even if the other party has been advised of the possibility of such damages and notwithstanding any failure of essential purpose. The End User acknowledges that SoGoSurvey has set its prices and entered into this agreement in reliance of the warranties disclaimed and limitation of liability herein, and that the same form an essential basis for the bargain between the parties. End User shall defend, indemnify and hold harmless SoGoSurvey, our subsidiaries, affiliates, officers, and employees, from any and all claims, demands and damages (including reasonable attorneys’ fees and cost), due to or arising out of this Agreement and the Services including, but not limited to: (a) End User’s breach of any representation, warranty, covenant or obligation under this Agreement; (b) End User’s acts or omissions related to the Agreement; and (c) any Survey Participant’s act or omission. Intellectual Property As between SoGoSurvey and you, SoGoSurvey owns all right, title and interest in the Services, and SoGoSurvey logos, trademarks, template, tutorial, sample questions and questionnaires, and other materials created by SoGoSurvey (“SoGoSurvey Intellectual Property”). You may use the SoGoSurvey Intellectual Property only with the Services and for non-commercial use, and not in any other way. You own all right, title and interest in your logos and trademarks, the survey responses, and the survey questions so long as they are not derived from SoGoSurvey Intellectual Property. You grant SoGoSurvey a limited, nonexclusive license to reproduce, distribute, display and use any Client Content and Client intellectual property as necessary to perform its obligations under this Agreement. You also grant SoGoSurvey a non-exclusive, irrevocable, royalty-free right to use your company name and logo in SoGoSurvey marketing materials and Client lists, including on the SoGoSurvey website, anytime during or up to three years after termination of Client’s use of the Services, without additional notice. You also waive any and all moral rights relating to our use of Client Content’s for marketing purposes. You agree not to remove and to always include any and all copyright and intellectual property notices attached to SoGoSurvey Intellectual Property, including all templates. No one may copy, reproduce, transmit, post, distribute or create derivative works from the Services without express, prior authorization from SoGoSurvey. If a third party makes a claim against either you or SoGoSurvey that any information, design, specification, instruction, software, date, hardware, or material (“Material”) furnished and used by you infringes its intellectual property rights, then you must indemnify the SoGoSurvey against the claim if the SoGoSurvey notifies you in writing not later than thirty (30) days after the SoGoSurvey receives notice of the claim. If SoGoSurvey believes or a determination is made that any of the Material may have violated a third party’s intellectual property rights, SoGoSurvey may, in its sole discretion, obtain the right to continue using the Material, replace or modify the Material to be non-infringing (while substantially preserving its utility or function), or if such remedies are not commercially reasonable, remove all infringing portions of the Material. If you are the source of the infringement and such removal materially affects the SoGoSurvey’s ability to meet its obligations under this Agreement, SoGoSurvey may at its option terminate this Agreement. If SoGoSurvey’s Service is found to be infringing, and the removal of infringing Material materially affects our ability to meet any obligations under this Agreement, SoGoSurvey, at its option, may terminate this Agreement upon thirty (30) days written notice. If SoGoSurvey provided any infringing Material and must terminate the Services to remedy the infringement, you may be entitled to receive a refund for any fees paid by for the infringing Services. SoGoSurvey shall not have any liability for infringement if the alleged infringing Material is based on (a) Material altered by you or someone other than SoGoSurvey; or (b) for use of the Material is within the intended scope of use. SoGoSurvey shall indemnify you, up to the value paid for any Services that are found to be infringing, but only if: (a) you provide written notice of the allegation within 30 days of receipt, and did not have prior knowledge of the infringement allegation; (b) you did not alter the Material that was found to be infringing; (c) you are using the latest version of the Services, and the infringement claim could not have been avoided by using a newer version available to you; and (d) you discontinued the use of the Service after receipt of a notice of alleged or actual infringement from a third-party or SoGoSurvey. SoGoSurvey shall not indemnify you for an infringement claim that is based upon any information, design, specification, instruction, software, data, or material not directly provided by SoGoSurvey. SoGoSurvey shall not indemnify you to the extent that an infringement claim is based upon the combination of any Material with any products or services not provided by SoGoSurvey. This section states the your sole and exclusive remedies and liability for any intellectual property rights infringement or misappropriation claims and damages. Confidential Information We both acknowledge that in the course of working together, each of us may be provided with the Confidential Information (as defined below) of the other. Unless required by law, we both agree that we shall not make each other’s Confidential Information available in any form to any third party or use each other’s Confidential Information for any purpose other than to implement the Services that you subscribe to. Notwithstanding the above, SoGoSurvey may share your Confidential Information with agents acting on our behalf in the fulfillment of our obligations under this Agreement, so long as such agent has executed a confidentiality agreement protecting your Confidential Information with at least the protections outlined in this Agreement. If any party is required by law to disclose the Confidential Information of the other, the party making such a disclosure will provide the disclosing party with reasonable notice of its intent to comply and provide all reasonable cooperation in assisting the owner of the Confidential Information to minimize the disclosure. “Confidential Information” means any information disclosed by one party to the other marked “confidential” or disclosed under circumstances that would lead a reasonable person to conclude that the information is confidential. The following types of information shall be considered Confidential Information: the terms and prices negotiated by you for the Services, any software or documentation related to the Services that is non-public; SoGoSurvey sample questions and templates, trade secrets, technical know-how, inventions, educational materials, product development plans, pricing, marketing plans, client lists, your email distribution lists and all survey responses from your surveys. Confidential Information does not include information that: (i) is or becomes publicly available through no act or omission of the party receiving the Confidential Information; (ii) was in the receiving party’s lawful possession prior to the disclosure; or (iii) is lawfully disclosed to the other party by a third party without restrictions on non-disclosure obligations. End User Obligations By accessing, using or registering for the Service, you shall: - Comply, at all time, with all terms of the Agreement; - Provide true, accurate, complete and current user information as requested by SoGoSurvey at any time; - Promptly and regularly update your user information to maintain it’s accuracy and completeness; - Provide for your own access to the Internet and pay any fees or costs relative to such access that is required to access the Service; - Provide all necessary equipment and materials necessary for you to make such connection to the Internet in order to access, use and register for the Service. By providing any user information that is untrue, inaccurate, incomplete or not current, SoGoSurvey reserves the right to suspend or terminate your account and refuse any and all current or future use of the Service, in whole or in part, by you. On occasion, we may ask you to verify your authorization to email your distribution list. Monitoring SoGoSurvey holds no obligation to monitor the Service, your use of the Service or to store the content of any end user session. However, SoGoSurvey reserves the right to monitor, review, retain, store or disclose any information or content as necessary, at any time, in conjunction with any applicable law, regulation, policy, legal processor government or police request, or to enforce the Agreement, at the sole discretion of SoGoSurvey. You hereby agree that SoGoSurvey shall be held harmless from any liability for any such monitoring, lack of monitoring, review, lack of review, retention, lack of retention or disclosure of content or information as described herein. Unsolicited Submissions SoGoSurvey will not accept, review or consider any suggestions, ideas, notes, drawings, diagrams, concepts or other information (hereinafter referred to as “Information”) from any End User or other third party, other than those it has specifically and expressly solicits, and SoGoSurvey therefore requests that any End User or other third party refrain from sending any such Information to SoGoSurvey. If any End User or other third party elects to send any suggestion, idea, note, drawing, diagram, concept or other information, any such Information shall be deemed non-confidential and the property of SoGoSurvey. End User hereby assigns and transfers all Intellectual Property Rights in and to the Information to SoGoSurvey, and End User further agrees to reasonably and promptly effectuate the assignment described herein by executing all applicable instruments and documents now or hereafter requested by SoGoSurveythatare necessary to effectuate the assignment, as well as perform any other reasonable act deemed necessary by SoGoSurvey to fully transfer ownership of the Information to SoGoSurvey to the fullest extent possible. During any such transfer of ownership of Information from End User to SoGoSurvey, SoGoSurvey is not responsible or liable to provide compensation to End User in any way, form or manner for the transfer or assignment of Intellectual Property Rights in and to the Information, nor is SoGoSurvey subject to any confidentiality policies on behalf of the End User regarding the Information and, therefore, shall not be liable or owe any compensation to End User for any use and/or disclosure of the Information. User-Submitted Content You, as End User, have the sole and exclusive responsibility for any content, data, text, software, music clips, sound, video, photographs, graphics, messages, files or other material that is transmitted, posted or otherwise distributed by you through the Service (hereinafter referred to as “End User Content”), including, but not limited to, the contents of your electronic mail communications, photographs posted by you on the SoGoSurvey Site or through the Service. As such, you assume sole liability for all End User Materials posted by you, whether publicly or privately posted and/or transmitted. SoGoSurvey is not responsible and holds no liability relative to monitoring the End User Content provided through the Service, and does not warrant, guarantee or represent, in any way, the accuracy, quality and/or integrity of the End User Content. By utilizing the Service, you as an End User or Survey Participant acknowledge that you may be exposed to content or other materials submitted by third parties or other users that may be offensive, indecent or otherwise objectionable, and that SoGoSurvey is held harmless from any liability resulting or arising out of same. Likewise, SoGoSurvey shall not be held liable for any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content transmitted through the Service. Indemnification You shall indemnify and hold SoGoSurvey, it’s subsidiaries, affiliates, officers, agents, representatives, successors, members, principals and other partners and employees harmless from any loss, liability, claim or demand, including reasonable attorney’s fees, relating to your use of the Site and that arise from your breach of the Agreement and any breach of your representations, obligations, and warranties set forth above, including any violation of your obligations and the prohibitions stated in Section 6 above. SoGoSurvey reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not, in any event, settle any matter without the written consent of SoGoSurvey. Cancellation Policy Since we are a month-to-month service, you may cancel your account at any time. Your subscription fee is prepaid, so we simply require that you cancel prior to your monthly renewal date or you will be charged your next month’s subscription fee. We do not prorate or refund any Service. All cancellations must be done through your account. Upon receipt, we will schedule your account for cancellation. Your account will remain accessible and active up until the day before your renewal date. At that time, SoGoSurvey will permanently cancel and delete from our system all your data including surveys, survey invitations and responses etc. You are responsible for downloading and accessing any information prior to the cancellation of the Service. Please note that until you request cancellation through your account, your account will be charged monthly for your subscriptions fee. Inactivity in your account will not constitute a cancellation. End Users should download all information desired prior to the end of their subscription, in order to have access to their information, post-termination. Modifications Due to updates and data limitations, SoGoSurvey reserves the right to modify and/or discontinue the Service, whether temporarily or permanently, with or without notice to End User, and SoGoSurvey shall not be liable to you or any third party for any such modification and/or discontinuance of the Service. SoGoSurvey further reserves the right to make revisions, modifications, additions, deletions or any such changes to this Agreement at its sole discretion, at any time, with or without notice to its End Users. Jurisdiction and Dispute Resolution The Agreement and the relationship between Client and SoGoSurvey shall be treated as if entered into and executed in the Commonwealth of Virginia and shall be governed and construed in accordance with the laws of the Commonwealth, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods and Uniform Computer Information Transactions Act shall not be applicable. You agree to submit to personal and exclusive jurisdiction and venue of the courts serving Fairfax County, Virginia. You agree that in the event of any dispute between you and SoGoSurvey, you shall first try to resolve the dispute directly with SoGoSurvey, and thereafter, through arbitration. Any disputes unresolved by arbitration may then be brought in a court of competent jurisdiction in Fairfax County, Virginia, and claims shall not be joined as a class action suit. General Provisions The Agreement is the entire and only agreement between us and supersedes any prior or other understandings. The terms of the Agreement may be changed only by a written amendment. The failure by SoGoSurvey to enforce any right or provision of the Agreement shall not constitute a waiver of that provision or any other provision of the Agreement. If any provision of the Agreement is determined to be invalid or unenforceable by a court of competent jurisdiction, the other provisions of the Agreement shall remain in full force and effect. SoGoSurvey shall not be liable for any delay or failure under this Agreement if the delay or failure is due to any cause beyond our control including restrictions of law or regulations, labor disputes, acts of God, if you have insufficient or inadequate bandwidth or technology, general Internet brown-outs, black-outs or slowdowns, emergency and ordinary maintenance of the Site, any “hacking” or any “denial of service” activity. You may not assign or otherwise transfer this Agreement by operation of law or otherwise without SoGoSurvey’s prior written consent. Any entity that acquires, merges with, or otherwise combines in any manner with your company shall not have any rights under this Agreement without prior notice and a valid subscription.
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OPŠTI USLOVI POSLOVANJA, 10 AVGUST 2016 PRIMENJIVOST I PROMENE Ovi Opšti uslovi poslovanja i Posebni uslovi poslovanja (u daljem tekstu zajednički se nazivaju ‘Opšti i posebni uslovi poslovanja’), kao i Pravila o autorskim pravima i Pravila o zaštiti podataka, primenjuju se na sve ugovore između nas, kao Pružaoca usluga (u daljem tekstu ‘Pružaoc’, ‘mi’, ‘nama’ ili ‘naš’ – vidi naše detalje ispod) i Vi, kao Kupac usluga koje pružamo. ‘Usluge’ se odnosi na pružanje mobilnog sadržaja, npr. sadržaja koji je namenjen za upotrebu na mobilnim telefonima (kao što su aplikacije, slike za pozadine, igre, zabavni zvukovi i stvarni tonovi) putem centra za slanje kratkih poruka “Short Messaging Service” (u daljem tekstu ‘SMS’), putem (mobilnog) interneta, ove web stranice ili wap stranice (‘Stranice’) i/ili putem bilo kojeg drugog načina isporuke mobilnog sadržaja, osim kada je drugačije ugovoreno u pismenom obliku. Opšti i posebni uslovi poslovanja, kao i pravila o autorskim pravima i pravila o zaštiti podataka se takođe primenjuju na upotrebu Stranica. UPOTREBA STRANICA I/ILI REGISTRACIJA ZA (JEDNU OD) USLUGA I/ILI PRIHVAĆANJE MOBILNOG SADRŽAJA I/ILI (JEDNE OD) USLUGA PREDSTAVLJA PRIHVAĆANJE OPŠTIH I POSEBNIH USLOVA POSLOVANJA, KAO I PRAVILA O AUTORSKIM PRAVIMA I PRAVILA O ZAŠTITI PODATAKA, TE VI POTVRĐUJETE DA STE ISTE PROČITALI I DA STE VEZANI SA ISTIMA. Za određene mobilne sadržaje i usluge mogu da se primenjuju dodatni Uslovi poslovanja uz Opšte i posebne uslove poslovanja, kao što su uslovi za igre, pravila o sporovima i smernice koje će kasnije da se predstave (u daljem tekstu ‘Dodatni uslovi poslovanja’). REGISTRACIJA ZA (JEDNU OD) USLUGA I/ILI PRIHVAĆANJE MOBILNOG SADRŽAJA I/ILI (JEDNE OD) USLUGA, PREDSTAVLJA PRIHVAĆANJE SVIH VAŽEĆIH DODATNIH USLOVA POSLOVANJA, TE VI POTVRĐUJETE DA STE ISTE PROČITALI I DA STE VEZANI SA ISTIMA. Ako nastane nesaglasnost između Opštih i posebnih uslova poslovanja i Dodatnih uslova poslovanja, ovi drugi uslovi poslovanja imaju prednost. Pružaoc usluga ima pravo da u svako vreme promeni ili dopuni Opšte i posebne uslove poslovanja. Zbog toga treba da redovno proveravate ove stranice. OPIS USLUGA Uz upotrebu Usluga, Pružaoc usluga omogućava Kupcima pristup mreži mobilnog sadržaja, uključujući, ali ne ograničeno vesti ili informacije, aplikacije, igre, email-ove, usluge chat-a, zabavu, horoskope, melodije za mobitele, slike za pozadine, zabavne zvukove, stvarne tonove i video. Usluge mogu takođe da uključe pristup mobilnom sadržaju i uslugama nezavisnih trećih lica. Pristup Uslugama može da se omogući isporukom mobilnog sadržaja za preuzimanje za kategoriju za koju ste zainteresovani (npr. isporukom aplikacije) ili omogućavanjem preuzimanja mobilnog sadržaja (npr. isporukom WAP-push poveznice ili PIN koda za preuzimanje sadržaja Stranica koje su namenjene za tu svrhu, ili ponudom pristupa mobilnom sadržaju). Takse dospevaju za naplatu bez obzira da li Vi preuzmete mobilni sadržaj ili ne; naplata takse će se sastojati isključivo od stavljanja na raspolaganje prava na preuzimanje, primanje i/ili pristup mobilnom sadržaju. Opšti i posebni uslovi poslovanja, Pravila o autorskim pravima i Pravila o zaštiti podataka i svi Dodatni uslovi poslovanja takođe se primenjuju na svako proširenje ili poboljšanje Usluga. Pružaoc usluga može privremeno ili trajno da promeni ili obustavi Usluge (ili njihov deo) u bilo koje vreme. Saglasni ste sa činjenicom da Pružaoc usluga nije odgovoran bilo kojem trećem licu ili Vama, kao korisniku, ako se Usluga promeni, obustavi ili prekine. PRISTUP USLUGAMA, DOSTUPNOST I OGRANIČENJE PREMA STAROSNOJ DOBI; VAŠE ODGOVORNOST Da bi mogli da koristite Usluge, morate da: - Da imate najmanje godina starosti kao što je navedeno u Posebnim uslovima poslovanjai/ili imate dozvolu (jednog od) roditelja ili zakonskih zastupnika. - Ako neko drugi plati Usluge koje su Vam isporučene (lice ovlašćeno za plaćanje računa), morate da imate njegovu/njenu dozvolu za kupovinu i upotrebu usluga i za plaćanja Usluga. - Ako je primenjivo, da budete saglasni, takođe u ime (jednog od) roditelja, zakonskih zastupnika ili lica ovlašćenog za plaćanje računa, da budu vezani sa ovim Opštim i posebnim uslovima poslovanja, Pravilima o autorskim pravima i Pravilima o zaštiti podataka i svim Dodatnim uslovima poslovanja. Usluga se isporučuje ‘po viđenju’ i ‘po dostupnosti’ u vreme upotrebe ili potrošnje. Da bi mogli da koristite Usluge: - Morate da imate potrebnu opremu za mobilnu komunikaciju. Određeni mobilni sadržaj je dostupan samo za odabrani broj mobilnih telefona. Ovo je stvar proizvođača mobilnih telefona i zbog toga se nalazi izvan oblasti rizika Pružaoca usluga. Da bi izbegli razočarenje, pre registracije za (jednu od) Usluga, proverite kompatibilnost Vašeg telefona za ove Usluge, kao što je prikazano na Listi kompatibilnih telefona, dostupnoj na Stranicama. - Morate da obezbedite da su postavke, kao što su WAP postavke Vašeg mobilnog telefona, tačne. Da bi izbegli razočarenje, pre registracije za (jednu od) Usluga, treba da proverite kod Vašeg mobilnog mrežnog operatera da postavke Vašeg mobilnog telefona odgovaraju za ove Usluge. - Morate da imate pretplatu za mobilnu mrežu sa odgovarajućim pružaocem mobilnih mrežnih usluga ili da imate pristup mobilnoj mrežnoj komunikaciji putem drugih sredstava preko kojih Pružaoc usluga omogućava dostupnost Usluga. - Morate da imate funkcionalni internet priključak instaliran na Vašem mobilnom telefonu (WAP, GPRS ili Wi-Fi). Uputstva za ovo možete da pronađete na web stranici Vašeg mobilnog mrežnog operatera. - Morate da imate uređaje koji su potrebni za ostvarivanje veze, uključujući mobilni telefon ili kompjuter ili drugi uređaj koji je potreban. MOGUĆE JE DA ĆETE MORATI DA PLATITE DODATNE TAKSE ZA PRISTUP MOBILNOJ KOMUNIKACIONOJ MREŽI, FUNKCIONALNOM INTERNET PRIKLJUČKU ILI ZA STVARANJE PRAVILNIH POSTAVKI DA BI MOGLE DA SE ISKORISTE USLUGE. Pružaoc usluga ne prihvaća bilo kakvu odgovornost i ne pruža nikakvu garanciju ako niste u mogućnosti da (potpuno) koristite Usluge i/ili mobilni sadržaj ili da primate (SMS) poruke od nas ili ih ne primate na vreme, ako je ovo rezultat činjenice da ne ispunjavate uslove člana 3 ili kao rezultat Vašeg brisanja ili propusta u čuvanju mobilnog sadržaja ili (SMS) poruka koje primate od nas (na vreme) ili kao rezultat činjenice da je Vaše (SMS) sanduče puno ili je pun uređaj za čuvanje podataka. Odgovorni ste za obezbeđenje da Vaša oprema i/ili softver ne prekida ili sprečava usluge Pružaoca usluga. Oprema ili softver koja prouzrokuje prekide odmah će da se isključi od Usluga i u takvim slučajevima Pružaoc usluga ima pravo da prekine ili suspenduje Usluge sa trenutnim dejstvom. Ako je potrebna promena u Vašoj opremi ili softveru zbog ažuriranja ili radi Usluga, morate da napravite ove promene na Vaš trošak. PLAĆANJE USLUGA Da biste kupili Usluge, morate da budete registrovani kao nosioc računa, a za upotrebu Usluga, treba da platite taksu u skladu sa trenutnim cenama Pružaoca usluga putem računa za telefon od Vašeg mobilnog operatera ako imate pretplatu, ili putem oduzimanja od Vašeg kredita ako nemate pretplatu. Moguće je da će Vam Vaš mrežni operater naplatiti troškove za slanje ili primanje (SMS) poruka ili mobilnog sadržaja nama ili od nas, dodatno uz takse koje mi naplaćujemo. Molimo da ovo proverite sa Vašim mrežnim operaterom. Kod registracije za naše Usluge, pronaći ćete informacije o taksama koje se plaćaju Pružaocu usluga i frekvenciji slanja mobilnog sadržaja. Sve takse, uključujući takse za postojeće pretplate, su predmet promene nakon obavesti od Pružaoca usluga. Pružaoc usluga će Vam dostaviti blagovremenu obavest o ovakvim promenama. Ako ne prihvatite nove takse (koje nikada neće da imaju retroaktivno dejstvo), možete da otkažete svoj ugovor sa nama sa trenutnim dejstvom. U slučaju izdavanja računa od strane trećeg lica, uslovi plaćanja trećeg lica se primenjuju. Vi ćete da platite ili da nadoknadite Pružaocu usluga za sve nacionalne i lokalne ili druge takse (uz izuzetak poreza na osnovu neto prihoda Pružaoca usluga), uključujući ali ne ograničeno PDV, porez na imovinu i porez za igre na sreću ili bilo koji izdatak umesto toga, koji porezi se zasnivaju na troškovima za upotrebu Usluga, bez obzira da li su ovi porezi naplaćeni sada ili ubuduće putem međudržavnih, evropskih, nacionalnih ili lokalnih organa ili drugih institucija sa ovlašćenjem za naplatu poreza. PRAVILA PONAŠANJA KOD UPOTREBE USLUGA Saglasni ste sa upotrebom Usluga u skladu sa sledećim pravilima ponašanja: - Čuvaćete tajnost svih informacija koje ste dobili putem Usluga i nećete ih otkriti bilo kome bez dozvole Pružaoca usluge ili lica koje Vam je dalo informaciju; - Nećete koristiti Usluge za učestvovanje u bilo kojem obliku zlostavljanja ili uvredljivog ponašanja, uključujući ali ne ograničeno objavljivanje komunikacije, slika ili snimaka koje sadrže klevetničke, pogrdne, vulgarne, uvredljive ili skandalozne izjave, ili rasistički, pornografski, nepristojan ili uvredljiv jezik ili slike; - Nećete koristiti Usluge za kršenje prava privatnosti, prava vlasništva ili bilo kojih drugih prava Pružaoca usluge ili bilo kojeg drugog lica; - Nećete objavljivati poruke, slike ili snimke ili koristiti usluge na način koji krši, plagijazira ili ukida prava Pružaoca usluga ili bilo kojeg trećeg lica, uključujući ali ne ograničneo bilo koje autorsko pravo ili zaštitu podataka ili drugo lično ili imovinsko pravo ili koje je prevarno ili na drugi način nezakonito ili krši zakon ili javni moral; - Nećete koristiti Usluge za promociju humanitarnih udruženja, reklama ili proizvoda ili usluga; - Nećete na bilo koji način objavljivati ili proslediti kontaktne informacije preko Vaših javno objavljenih informacija, uključujući ali ne ograničeno telefonski broj, poštansku adresu, email adrese, web stranice ili puna imena; - Nećete umnožavati, kopirati, prodavati ili preprodavati Usluge, u celosti ili delimično; - Nećete koristiti Usluge u komercijalne svrhe; - Nećete koristiti Usluge za slanje nepozvanih email poruka, uključujući ali ne ograničeno masovno komercijalno reklamiranje ili informativne objave (‘Spam’). Nadalje, nećete koristiti Usluge (a) za slanje email poruka koje su neumerene i/ili namenjene za zlostavljanje ili uznemiravanje drugih lica, (b) za slanje email poruka Pružaocu usluga ili primaocu koje je naveo/la da ne želi da prima iste, (c) za slanje email-ova sa prevarnim informacijama u naslovu, (d) za slanje zlonamernih email-ova, uključujući ali ne ograničeno ‘mail bombardovanje’, ili (e) za slanje ili primanje email poruka na način koji krši Uslove poslovanja Pružaoca internet usluga; Pružaoc usluga pridržava pravo da prema vlastitom nahođenju suspenduje ili prekine Vašu pretplatu, i/ili prekine ugovorni odnos sa Vama i/ili da Vam uskrati upotrebu Usluga ili njihovog dela, sada ili ubuduće, bez toga da Vam duguje bilo kakvu naknadu za to. OBAVEZA REGISTRACIJE ZA USLUGE Da bi osigurali bezbednu upotrebu Usluga kao i plaćanje odgovarajućih taksi, garantujete da su lične informacije navedene u obrascu za registraciju (u daljem tekstu ‘Registrovana informacija’) tačne i potpune. Ako Pružaoc usluge, prema vlastitom nahođenju, veruje da Registrovana informacija nije tačna ili je nepotpuna, Pružaoc usluga ima pravo da suspenduje ili prekine svoju pretplatu i/ili prekine ugovorni odnos sa Vama i/ili Vam uskrati upotrebu Usluga ili njihovog dela, sada ili ubuduće, bez toga da Vam duguje bilo kakvu naknadu za to. Odgovorni ste za održavanje tajnosti svih lozinki i/ili drugih informacija koje Vam je izdao Pružaoc usluga i potpuno ste odgovorni za sve radnje izvedene uz upotrebu Vaše lozinke ili ovih drugih informacija. Obavezujete se da ćete završiti svoju posetu Stranicama na kraju svake sesije (zatvaranjem Vašeg pretraživača) i da ćete kontaktirati Pružaoca usluga ako uočite ili sumnjate na neovlašćenu upotrebu Vaše lozinke ili računa kod Pružaoca usluga, ili da bezbednost ili zaštita Registrovane informacije nije više zajamčena iz bilo kojeg razloga. Pružaoc usluga može da odobri pristup određenim Uslugama bez registracije kao korisnik, kao što je prijava za usluge putem Vašeg mobilnog telefona. U svakom od ovih slučajeva, Vaša identifikacija se zasniva na metodi identifikacije koju mi smatramo odgovarajućom, kao što je broj Vašeg mobilnog telefona. TAKMIČENJA I DOSTPUNOST NAGRADA Ako se kao deo Usluga mogu da osvoje nagrade, morate da budete registrovani kod Pružaoca usluga u skladu sa članom 6 ovih Opštih uslova poslovanja kako bi mogli da primite nagrade koje ste osvojili. Uslovi igara se primenjuju i mogu da se pogledaju na Stranicama. Navedene informacije moraju da budu tačne i potpune da bi se mogla zahtevati nagrada. PRAVILA O ZAŠTITI PODATAKA I OBRADA PODATAKA Pružaoc usluga pridaje veliku važnost privatnosti svojih korisnika. Zbog tog razloga odredili smo odvojena Pravila o zaštiti podataka koja čine sastavni deo Opštih i posebnih uslova poslovanja Pružaoca usluga i Dodatne uslove poslovanja. Potvrđujete da Pružaoc usluga može da sakuplja i obrađuje ‘lične informacije’, ‘finansijske informacije’ ili ‘demografske informacije i informacije korisnika’ (‘Informacije’) u vezi sa Uslugama. Možemo da prosledimo Informacije Vašem mobilnom mrežnom operateru i/ili Pružaocu gejtvej usluga za naplatu taksi koje ste dužni, a ovakve Informacije koje sakuplja Pružaoc usluga mogu da se sačuvaju i obrade u zemlji u kojoj Pružaoc usluga ili njegovi zastupnici poseduju određena tehnička sredstva. Upotrebom Usluga, saglasni ste sa ovakvim prenosom Informacija izvan Vaše zemlje. Upotrebom Usluga, saglasni ste sa Pravilima o zaštiti podataka, Pravilima o autorskim pravima i Opštim i posebnim uslovima poslovanja. Ako niste saglasni sa njima, ne treba da koristite naše Usluge. Pridržavamo pravo da menjamo, dopunimo ili ograničimo ova Pravila o zaštiti podataka, Pravila o autorskim pravima i Opšte i posebne uslove poslovanja u bilo koje vreme. Osim kada je izričito drugačije određeno, Opšti i posebni uslovi poslovanja, Pravila o autorskim pravima i Pravila o zaštiti podataka primenjuju se na sve postojeće i nove aplikacije sa kojim su trenutne Usluge proširene ili poboljšane. Zbog toga se preporučuje da redovno proveravate ove stranice. NAKNADA ŠTETE Saglasni ste da ćete da nadoknadite štetu, odbranite i oslobodite od odgovornosti Pružaoca usluge i njegove holding-kompanije, članove, filijale, pridružene kompanije, pružaoce usluga, izvođače, zastupnike, predstavnike, davaoce licence, menadžere, rukovodeće službenike, direktore, deoničare i zaposlenike u vezi sa bilo kojim zahtevom, tužbom, radnjom, molbom ili drugim predlogom koje je predalo treće lice, a koje je prouzrokovano od ili je nastalo u vezi sa Vašom (i) upotrebom Usluga, mobilnog sadržaja i Stranica, uključujući ali ne ograničeno na Vaše preuzimanje sa Stranica i/ili mobilnog sadržaja, (ii) kršenjem ovih Opštih i Posebnih uslova poslovanja ili (iii) kršenjem bilo kojeg zakona, propisa ili prava bilo kojeg trećeg lica. Vi plaćate bilo koje i sve troškove, štete i izdatke, uključujući ali ne ograničeno na razumne zakonske troškove i troškove koji su naplaćeni ili na drugi način nastali od strane Pružaoca usluge u vezi sa ili na osnovu takvog zahteva, tužbe, radnje, molbe ili drugog predloga. UPOTREBA, ČUVANJE, KONTROLA I BRISANJE INFORMACIJA Pridržavamo pravo da kontrolišemo sve reklamne poruke, tekstualne poruke, javne objave i poruke da bi obezbedili da su isti saglasni sa smernicama koje se primenjuju u svako vreme. Iako ne pregledamo svaku poruku koje šalju korisnici Usluga (i to nismo u mogućnosti) i nismo odgovorni za sadržaj ovih poruka, pridržavamo pravo, ali nismo obavezni da izbrišemo ili pomerimo sadržaj, uključujući ali ne ograničeno na profile, javne objave i (tekstualne) poruke, za koje mi prema vlastitom nahođenju smatramo da su suprotne Opštim i posebnim uslovima poslovanja ili drugim primenjivim smernicama, ili su neprihvatljive na drugi način. Bićete isključivo odgovorni za sadržaj profila, javnih objava i (tekstualnih) poruka koje sačuvate putem Usluga ili pošaljete korisnicima Usluga. Ako mislite da reklamna poruka, tekstualna poruka ili javna objava na Stranicama krši Vaše autorsko pravo, molimo da pročitate Pravila o autorskim pravima. Sve tekstualne poruke mogu da se pregledaju a sadržaj eksplicitnog pornografskog karaktera će se izbrisati. Korisnici koji se neprikladno ponašaju biće uklonjeni sa Stranica. Pružaoc usluga ima pravo da prekine/obustavi pretplatu i/ili račune koji su neaktivni jedno određeno vreme. Saglasni ste sa činjenicom da Pružaoc usluga nije odgovoran ako informacija koja je poslata putem Usluga nije sačuvana ili je greškom uklonjena. OTKAZ I PREKID – BEZ PRAVA OPOZIVA, PROBNOG PERIODA ILI OTKAZNOG ROKA Pravo opoziva, probnog perioda ili otkaznog roka se ne primenjuje na Usluge. Pružaoc usluga nudi korisnicima mogućnost isključenja Usluga. Pružamo Vam informacije o ovome u Opštim i posebnim uslovima poslovanja, na web stranicama koje pripadaju Uslugama, u samim Uslugama i/ili putem naših (SMS) poruka. Poruka o besplatnoj registraciji od Pružaoca usluga (ako je primenjivo) takođe sadrži informacije o tome kako da se otkažu Usluge. Ako se Usluge pružaju putem SMS-a, Usluge se u pravilu mogu otkazati slanjem SMS poruke sa reči STOP kao tekst. Možete da pošaljete ovu poruku na skraćeni broj (kratki kod) koji ste koristili za pristup Uslugama. Na primer, možete da pošaljete STOP poruku na primenjive kratke kodove i otkaz će odmah da deluje po prijemu zahteva za prekid. Za dalje detalje, pogledajte Opšte i posebne uslove poslovanja, i/ili kliknite na zastavu Vaše zemlje. Možete takođe da pošaljete email na prikazanu adresu na Stranicama i/ili kroz Usluge, ili pozovite broj, naveden u Posebnim uslovima poslovanja. U tom slučaju, otkaz će imati dejstvo u roku od 48 časova po prijemu zahteva za prekid. Međutim takse se mogu pojaviti na Vašem računu za mobilni telefon sledećeg meseca, jer mrežni operateri obračunavaju retroaktivno. Pružaoc usluge može, prema vlastitom nahođenju, bez prethodne obavesti, da prekine ili otkaže Vašu upotrebu Usluga u bilo koje vreme i da izbriše ili ukloni Registrovane informacije u okviru Usluga. Saglasni ste sa činjenicom da Pružaoc usluga može da prekine ugovorni odnos sa trenutnim dejstvom i može da uništi ili deaktiviše sve registrovane informacije u vezi ovog ugovornog odnosa, kao i liste ili datoteke koje sadrže, sa trenutnim dejstvom, i/ili može da Vam odbije dalji pristup Uslugama. TRANSAKCIJE SA OGLAŠIVAČIMA I/ILI SPONZORIMA Možemo da koristimo oglašivače i sponzore da bi smanjili troškove naših Usluga za Vas. Kao uslov za upotrebu naših Usluga, saglasni ste da možemo da objavimo reklame i druge promocije na našim Stranicama i/ili u našim Uslugama i da možemo da šaljemo reklame i promocije putem SMS-a ili drugih sredstava u vezi sa našim Uslugama. Takođe ste saglasni da nećete blokirati ovakve reklame i promocije i da nećete da ih sprečavate na bilo koji način. ODREĐENE ZEMLJE NE DOZVOLJAVAJU NAM DA VAM ŠALJEMO REKLAMNE PORUKE BEZ VAŠE PRETHODNE IZRIČITE SAGLASNOSTI. ZBOG TOGA JE MOGUĆE DA SE PRETHODNO NAVEDENO NE ODNOSI NA VAS. Objavljivanje reklama ili promocija na našim Stranicama ne predstavlja podršku Pružaoca usluga takvog sadržaja, usluge ili kompanije. Naš cilj je da obezbedimo da su reklame i promocije prikladne za naše korisnike. Imate pravo da u svako vreme zahtevate od nas da Vas ne kontaktiramo putem direktnog marketinga (ne više). Pružaoc usluga neće biti stranka niti će na bilo koji način biti odgovoran za bilo koje transakcije u vezi proizvoda ili usluga koje su navedena treća lica učinila dostupnim ili za sadržaj informacija navedenih u vezi sa proizvodima ili uslugama trećih lica. Saglasni ste sa činjenicom da Pružaoc usluga nije odgovoran za štete bilo koje vrste koje nastaju iz takvih transakcija. PRAVA INTELEKTUALNOG I INDUSTRIJSKOG VLASNIŠTVA Upoznati ste i saglasni sa činjenicom da sadržaj i softver koji se koristi u vezi sa Uslugama, u daljem tekstu Softver, sadrži poverljive informacije koje su zaštićene važećim i primenjivim pravima o intelektualnom vlasništvu. Osim ako je ovde drugačije određeno, sva prava, naslovi i interesi u i za svaku intelektualnu imovinu, imovinska prava ili druga prava povezana sa nematerijalnom imovinom koja se koristi, razvija, prilagođava, uključuje ili praktikuje u vezi sa bilo kojom Uslugom ("Prava intelektualnog vlasništva") su vlasništvo Pružaoca usluga ili njegovih davaoca licence i saglasni ste da nećete zahtevati interes u ili vlasništvo bilo kakvih prava intelektualnog vlasništva. Potvrđujete da nemate pravni osnov na prava industrijskog vlasništva koja su Vam preneta i da ne dobivate nikakva prava, izričito ili implicirano, na Uslugama, osim prava koja su izričito odobrena u ovim Opštim i posebnim uslovima poslovanja. "Prava intelektualnog vlasništva" znači bilo koja i sva prava prema Zakonu o patentima, Zakonu o autorskim pravima, Zakonu o poslovnim tajnama, Zakonu o trgovačkim markama i bilo koja i sva druga imovinska prava, i bilo koja i sve njihove primene, obnavljanja, proširenja i obnove, sada ili ubuduće na snazi u svetu. Potvrđujete da sve trgovačke marke koje se pojavljuju u Softveru i na Stranicama pripadaju Pružaocu ulsuga ili vlasnicima takvih marki i da su zaštićeni domaćim i međunarodnim Zakonima o trgovačkim markama i autorskim pravima. Bilo koja i svaka upotreba marki koje se pojavljuju u Softveru i na Stranicama, bez izražene pismene saglasnosti Pružaoca usluge ili vlasnika marke, prema tome je strogo zabranjena. Nadalje ste upoznati sa činjenicom i saglasni ste sa tim da podaci u reklamama od oglašivača i/ili sponzora ili informacije koje su Vam posredovane putem Usluga budu predmet Zakona o autorskim pravima, trgovačkim markama, nazivima trgovačkih marki, patentima ili drugim imovinskim pravima i zakonima. Garantujete da nećete da izmenite, iznajmite, pozajmite, date u lizing, posudite, prodate, distribuišete, stvorite ili generišete sadržaj ili proizvode delimično ili u potpunosti izvedeno od Usluga ili Softvera, osim u slučaju da Vam je Pružaoc usluga dao izričitu pismenu saglasnost da to učinite. Pružaoc usluga Vam ovde odobrava a Vi prihvaćate, ličnu, ograničenu, neprenosivu, neekskluzivnu, opozivu i neprenosivu licencu ili dozvolu za instalaciju Softvera i preuzimanje sadržaja, za upotrebu radnog koda njegovog Softvera za upotrebu Usluga na određenom kompatibilnom mobilnom uređaju isključivo za Vašu ličnu nekomercijalnu upotrebu i za upotrebu Softvera i Stranice isključivo u skladu sa ovim Opštim i posebnim uslovima poslovanja, sve dok ne kopirate, menjate ili podešavate bilo koji Softver, izvorne kodove ili sadržaj, umnožavate, modifikujete, izvodite, prenosite, distribuišete, prodajete, preprodajete, stvarate izvedeni proizvod ili sadržaj od njih, rekonstruišete ili pravite reverzibilne sklopove od njih ili na drugi način pokušavate da pronađete izvorni kod (niti dozvoljavate trećim licima da isto čine), koristite ili činite dostupnim Softver i sadržaj osim kao što je izričito navedeno u ovim Opštim i posebnim uslovima poslovanja i pod uslovom da ne prodajte bilo koja prava vezana za sadržaj, Softver i prava intelektualnog vlasništva, kodirate iste, izdajete podlicence za iste, označavate ih sa pravima bezbednosti ili na drugi način prenosite iste. Garantujete da nećete da promenite sadržaj, Softver i prava intelektualnog vlasništva na bilo koji način ili da ćete da koristite izmenjene verzije Softvera i prava intelektualnog vlasništva, uključujući (ali ne ograničeno) da bi dobili neovlašćeni pristup Uslugama. Garantujete da ćete da koristite samo interfejs koji je omogućio Pružaoc usluga da bi dobili pristup Uslugama. Pružaoc usluga daje dozvolu da napravi samo jednu kopiju Informacija na opremi koju koristite za pristup Uslugama i da koristite i pokažete kopiju Registrovanih informacija koje su napravljene na toj opremi u privatne svrhe. - ISKLJUČENJE ODGOVORNOSTI / BEZ GARANCIJE PRUŽAOC USLUGA, NJEGOVI DIREKTORI, MENADŽERI, ZAPOSLENICI, DOBAVLJAČI, PREDSTAVNICI I ZASTUPNICI (‘STRANKA PRUŽAOCA USLUGA’) NE PRIHVAĆAJU NIKAKVU ODGOVORNOST ZA ŠTETE KOJE NASTANU ZBOG UPOTREBE USLUGA, MOBILNOG SADRŽAJA, SOFTVERA I STRANICA. VI RAZUMETE I IZRIČITO PRIHVAĆATE DA: - USLUGE, SADRŽAJ, SOFTVER I STRANICE SU ISPORUČENE ‘NA VIĐENO’ I ‘PREMA DOSTUPNOSTI’, BEZ BILO KAKVE GARANCIJE. U SKLADU SA ZAKONSKIM OGRANIČENJEM, STRANKE PRUŽAOCI USLUGA IZRIČITO NE PRIHVAĆAJU BILO KAKVU ODGOVORNOST, BILO IZRIČITO, BILI IMPLICIRANO, ZAKONSKI ILI NA DRUGI NAČIN U VEZI SA USLUGAMA, SADRŽAJEM, SOFTVEROM I STRANICAMA, UKLJUČUJUĆI ALI NE OGRANIČENO NA IMPLICITNU GARANCIJU IMOVINSKIH PRAVA, TRŽIŠNI POTENCIJAL, PRIKLADNOST ZA ODREĐENE SVRHE I NEKRŠENJE IMOVINSKIH PRAVA; - STRANKE PRUŽAOCA USLUGA NE PRIHVAĆAJU BILO KAKVU ODGOVORNOST U VEZI SA BEZBEDNOSTI, POUZDANOSTI, BLAGOVREMENOSTI I IZVEDBE USLUGA, MOBILNOG SADRŽAJA, SOFTVERA I STRANICA. STRANKA PRUŽAOCA USLUGA NE GARANTUJE DA ĆE USLUGE, MOBILNI SADRŽAJ I STRANICE ISPUNITI VAŠA OČEKIVANJA I DA ĆE STRANICE BITI SLOBODNE OD PREKIDA ILI GREŠAKA; - NITI JEDAN SAVET ILI INFORMACIJA, BEZ OBZIRA DA LI JE USMENA ILI PISMENA, KOJI STE DOBILI OD NAS ILI KROZ NAŠE USLUGE, NEĆE STVORITI BILO KAKVU GARANCIJU, OSIM AKO JE OVDE IZRIČITO DATA. NE SMETE DA SE OSLANJATE NA TAKVU INFORMACIJU ILI SAVET; RAZUMETE I PRIHVAĆATE DA PREUZIMATE I/ILI KORISTITE USLUGE, SADRŽAJ, SOFTVER I STRANICE PREMA VLASTITOM NAHOĐENJU I NA VLASTITI RIZIK I DA STE ISKLJUČIVO ODGOVORNI ZA BILO KOJE ŠTETE KOJE NASTANU NA VAŠEM KOMPJUTERSKOM SISTEMU, MOBILNOM TELEFONU ILI GUBITAK PODATAKA KAO REZULTAT PREUZIMANJA ILI UPOTREBE MOBILNOG SADRŽAJA, OVOG SOFTVERA I STRANICA; - U POGLEDU USLUGA CHAT-A: USLUGE, UKLJUČUJUĆI SMS USLUGE, NAMENJENE SU ISKLJUČIVO U SVRHU ZABAVE; SLIKE LICA PRIKAZANIH NA TELEVIZIJI, NA INTERNETU I/ILI MOBILNIM TELEFONIMA SU NAMENJENE ISKLJUČIVO U SVRHU ILUSTRACIJE. U STVARNOSTI OVO NISU LICA KOJA VAM ZAISTA PRUŽAJU USLUGE OGRANIČENJE ODGOVORNOST STRANKE PRUŽAOCI USLUGA NEĆE POD BILO KAKVIM OKOLNOSTIMA, UKLJUČUJUĆI NEMAR, BITI ODGOVORNI PREMA VAMA ILI TREĆEM LICU ZA BILO KOJE ŠTETE, UKLJUČUJUĆI ALI NE OGRANIČENO NA DIREKTNU, INDIREKTNU, SPOREDNU, POSEBNU, KRIVIČNU ODŠTETU, KAZNU, DODATNU, ZAKONSKU ODGOVORNOST ILI POSLEDIČNI GUBITAK (UKLJUČUJUĆI ŠTETU ZBOG GUBITKA POSLOVNIH PRIHODA, PREKIDA POSLOVANJA, GUBITKA POSLOVNE INFORMACIJE I SLIČNO) KAO REZULTAT VAŠE UPOTREBE, ZLOUPOTREBE ILI NEMOGUĆNOSTI KORIŠĆENJA USLUGA, MOBILNOG SADRŽAJA, SOFTVERA I STRANICA, ČAK I KADA JE OVLAŠĆENI PREDSTAVNIK PRUŽAOCA USLUGA INFORMISAN O MOGUĆNOSTI NASTANKA OVAKVE ŠTETE (UKLJUČUJUĆI ŠTETU KOJU PRETRPE TREĆA LICA). ODREĐENE ZEMLJE NE DOZVOLJAVAJU OGRANIČENJE ILI ISKLJUČENJE ODGOVORNOSTI ZA DIREKTNE, DODATNE ŠTETE ILI POSLEDIČNI GUBITAK, TAKO DA GORE NAVEDENO OGRANIČENJE ILI ISKLJUČENJE SE MOŽDA NE PRIMENJUJE NA VAS. POTPUNA ODGOVORNOST STRANAKA PRUŽAOCA USLUGA ZA VAS I ZA SVE ŠTETE, GUBITKE I ZAKONSKE ZAHTEVE (UGOVORNE ILI NA OSNOVU NEZAKONITIH RADNJI (UKLJUČUJUĆI NEMAR) ILI NA DRUGI NAČIN) NEĆE U BILO KOJEM TRENUTKU DA PREKORAČI IZNOS KOJI STE PLATILI ZA REGISTRACIJU USLUGA, MOBILNOG SADRŽAJA, SOFTVERA I STRANICA. OPŠTE INFORMACIJE Ovi Opšti i posebni uslovi poslovanja zamenjuju sve prethodne ugovore između Vas i Pružaoca usluga. Ako koristite dodatne usluge, materijal ili softver od trećih lica, dodatni opšti uslovi poslovanja mogu se primenjivati na Vas. Nacionalni zakoni iz Vaše zemlje prebivališta se primenjuju na ugovorni odnos između Vas i Pružaoca usluga, nezavisno od odredbi međunarodnog zakona. Vi i Pružaoc usluga se odričete bilo kojeg prava na porotnički sud u pogledu bilo koje tužbe u vezi sa ovim Opštim i posebnim uslovima poslovanja. Primena UN Konvencije o ugovorima za međunarodnu prodaju robe je izričito isključena. Sporovi će se rešavati pred konačnom i obavezujućom arbitražom prema pravilima arbitražnih udruženja u Vašoj zemlji. Bilo koje propuštanje Pružaoca usluga da izvrši ili se pozove na određena prava ili ugovorne klauzule određene u ovim Opštim i posebnim uslovima poslovanja ne predstavlja na bilo koji način odricanje ili odbijanje ovih prava ili ugovornih klauzula. U slučaju da bilo koja odredba ovih Opštih i posebnih uslova poslovanja postane nevažeća ili neizvodiva od strane nadležnog suda ili postavljenog arbitra, ovakvo određenje neće na bilo koji način delovati na važenje ili izvodivost bilo koje druge odredbe. Naše propuštanje u izvršenju prava koja su nam omogućena pod ovim uslovima kod nastupanja bilo kakvih kršenja koja su određena u ovom Ugovoru, neće predstavljati odustanak od ovih prava nakon ponavljanja ovih kršenja. Naslovi poglavlja koji se nalaze u ovim Opštim i posebnim uslovima poslovanja su navedeni samo zbog jednostavnosti i ne određuju, ograničavaju, tumače ili opisuju na bilo koji način obim ili razmere ovih poglavlja ili na bilo koji način imaju uticaj ovo poglavlje. Usluge izvršava: pogledajte Posebne uslove poslovanja za Vašu zemlju.