http___www.21steps.dk_privacy-policy_.xml
http___gala-holiday.com_hr_pravila-o-privatnosti__1.xml
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Privacy Policy This document governs the manner in which 21steps collects, uses, maintains and discloses information collected from users (each, a “User”) of the 21steps.dk (“Site”). This document applies to the Site and all products and services offered by 21steps. By using this Site and any of our products and services, you acknowledge that you have read, accepted and agree to our terms. Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, place an order, subscribe to the newsletter, respond to a survey, email or call us, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities. We do not seek sensitive personal information such as your race, political beliefs, religion, political associations, sexual preference, or genetic information. Occasionally, we may request demographic information (like your age or gender) or information about your interests and preferences. In most instances, you do not have to provide us with this information to receive the publication, product or service you have requested. We use this optional demographic and preference information to tailor or improve our products and service offerings, as well as for internal marketing research purposes. We only ask for personal information that is relevant to the objective as agreed in the terms of service contract. Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. We use this information to monitor and improve our websites. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system, browser type and the Internet service providers utilized, information about your visits to and your activity on our Site including content you view and interact with, the address of the website you arrived from and other clickstream behavior (including pages you view, links you click, products you add to your cart, the length of your browsing session, your IP (Internet Protocol) address and your device’s approximate location at the time of browsing). IP addresses are not linked to personally identifiable information. Exchanges and Refunds Please contact us at info@21steps.dk for exchanges and refunds. Prices and Currency Prices are expressed in DKK and Euro, specified on the receipt of purchase and must be paid in the Sell Currency. When the purchase is paid with a foreign currency, the exchange rate is determined by the customer’s bank. Sales taxes such as VAT may be charged in accordance with the laws of the customer’s location, and where applicable will be converted at a rate determined by the customer’s bank. Eligibility The shop is intended for Users who are sixteen (16) years of age or older, and any purchases made on the Site’s shop by a person fifteen (15) years of age or younger should be made under the supervision of a legal parent or guardian who is fully able and competent to comprehend and adhere to the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement and on the shop, and to abide by and comply with this Agreement. Web browser cookies Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. For more information, refer to the ICO website How we use collected information 21steps may collect and use Users’ personal information for the following purposes: To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently. To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To run a promotion, invite Users to an event, run a contest or conduct a survey To send Users information they agreed to receive about topics we think will be of interest to them. To assess and analyze our market, customers, products and services based on legitimate interests and to evaluate, review and improve our products and services. For marketing and advertising purposes Where we have the appropriate permissions, we will use your information to market and advertise products and services from 21steps and its advertising clients. We always try to give you relevant content, products and services based on the information you share with us, however if you would prefer to stop receiving marketing communications from us at any time, let us know by writing to info@21optical.dk or by following the opt-out instructions in the relevant communication. Please note that this will not stop you from receiving service messages from us regarding your account or use of products and services that you’ve purchased. To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, promotions, offers, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. How we protect your information We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. When an automatic payment is completed on a subscription, an order is generated to keep a record of the payment, securely. We store personal information for only as long as we have a reason to keep it.. The retention period depends upon the purpose for which we have received or collected the data and upon any legal obligations to retain the data. Sharing your personal information We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined herein. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We may also use your information in the following ways: • when necessary for our employees, agents, subcontractors, suppliers or commercial partners to provide us with a related service or perform a task on our behalf. Any third parties employed by us to process your data on our behalf are subject to contractual obligations to protect the security of your data in accordance with the terms of this form; • when we are of the opinion that it is necessary for other companies, financial institutions or institutions to enforce the law in the context of fraud prevention or detection; • in the form of statistical aggregated information, including information relating to sales and web-usage, for advertisers and our business partners to monitor the efficacy of our business partnerships and to sell advertising. We may also pass such information onto reputable third parties for onward sale; • in the event that 21steps is, or its assets are substantially, acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, then customer information may be one of the transferred assets; • when necessary to pursue 21steps’ legitimate interests or when required or permitted by law. Any distribution of your personal data by us to a carefully selected third party or to one of the third parties mentioned in the above list is in accordance with the provisions of the General Data Protection Regulation. Third parties may not use your personal data for purposes other than those we have recorded, in accordance with the purposes described in this document and third parties must have taken the security measures necessary for the protection of the personal data against unauthorized processing and against unintentional loss, destruction or damage to your personal data. View, edit or delete your personal information You have the right to view, edit or delete the personal data we have collected about you. Furthermore, you have the right to withdraw consent or to object to the processing of your personal data. And you have the right to data portability: this means that you can request that we send you, or another organization named by you, the personal data that we have about you in a computer file. Requests to view, edit, delete or port your personal data, and withdrawals of consent can be sent to info@21steps.dk. Information for protecting minor’s data We encourage all parents and guardians to educate minor’s in their care to share personal information in a safe and responsible manner when using our Site products and services. We do not intentionally collect information that relates to or originates from a minor, unless we have received the permission of the minor’s parent or guardian. If we are informed that a user of the products or services on our websites is a minor who does so without the consent of a parent or guardian, we will take reasonable and necessary measures to ensure that all information provided by the minor is expunged as soon as possible to ensure that this information is neither communicated to third parties nor used by us for direct marketing purposes or otherwise. Linked third party websites Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. Changes to this privacy policy 21steps has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your acceptance of these terms By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. Contacting us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: 21steps Strandvejen 102B, 5 2900 Hellerup Denmark Email: info@21steps.dk Cell. This document was last updated on May 24, 2018. Please contact info@21steps.dkfor information on returns and refunds.
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Ova Načela privatnosti reguliraju način na koji Gala Holiday j.d.o.o prikuplja, koristi, održava i otkriva podatke prikupljene od korisnika („korisnik“) s mrežne stranice http://gala-holiday.com („mrežna stranica“). Ova načela privatnosti odnose se na mrežnu stranicu i sve proizvode i usluge koje nudi Gala Holiday j.d.o.o. Osobne podatke o korisnicima možemo prikupljati na različite načine, kao primjerice prilikom posjeta našoj mrežnoj stranici, prilikom izrade rezervacije, pretplate na bilten, popunjavanja ankete, popunjavanja obrasca i putem drugih aktivnosti, usluga, značajki ili izvora dostupnih na našoj mrežnoj stranici. Od korisnika možemo zatražiti sljedeće podatke: ime i prezime, adresu elektroničke pošte, poštansku adresu, telefonski broj, podatke o kreditnoj kartici i osobni identifikacijski broj. Međutim, korisnici također mogu anonimno posjetiti našu mrežnu stranicu. Osobne podatke korisnika prikupljat ćemo samo ako ih oni dobrovoljno ustupe. Korisnici uvijek mogu odbiti ustupiti osobne podatke, zbog čega možda neće moći koristiti određene aspekte naše mrežne stranice. Javne podatke možemo prikupljati svaki puta kada korisnik koristi našu mrežnu stranicu. Javne podatke čine naziv pretraživača, vrsta računala i tehničke informacije o sredstvima povezivanja koje korisnik koristi za pristupanje našoj mrežnoj stranici kao što su operativni sustav i pružatelji internetskih usluga te ostale slične informacije. Naša mrežna stranica može koristiti kolačiće kako bi poboljšala iskustvo naših korisnika. Korisnikova mrežna stranica pohranjuje kolačiće na njegovu tvrdom disku u svrhu pohrane podataka i ponekad za praćenje podataka. Korisnik može namjestiti svoj internetski preglednik tako da sprječava pojavu kolačića ili da upozori na njihovo slanje. Ako korisnici aktiviraju ovu naredbu, moguće je da neki dijelovi mrežne stranice neće pravilno funkcionirati. Gala Holiday j.d.o.o može prikupljati i koristiti osobne podatke korisnika u sljedeće svrhe: – za poboljšanje usluga korisničke podrške. Ustupljene podatke koristimo za učinkovitije rješavanje korisničkih zahtjeva. – za prilagođavanje korisničkog iskustva. Podatke možemo koristiti kao cjelinu da bismo razumjeli kako naši korisnici kao grupa koriste usluge i resurse dostupne na našoj mrežnoj stranici. – za poboljšavanje vlastite mrežne stranice. Povratne informacije koje dobijemo od korisnika možemo koristiti kako bismo poboljšali naše proizvode i usluge. – za pokretanje promocija, natjecanja, anketa ili drugih aspekata mrežne stranice. Za slanje informacija korisnicima iz područja njihova interesa. – za slanje periodičnih poruka elektroničke pošte. Adresu elektroničke pošte korisnika možemo upotrijebiti za slanje informacija i novosti o njihovoj rezervaciji. Također se može koristiti za odgovaranje na upite, pitanja i / ili druge zahtjeve. Ako se korisnik odluči pretplatiti na naš popis primatelja e-poruka, primat će e-poruke koje mogu sadržavati novosti u našoj tvrtki, ažuriranja, informacije o relevantnom proizvodu ili uslugama itd. Ako korisnik u bilo kojem trenutku želi otkazati pretplatu na naš potpis primatelja, može slijediti detaljne upute o otkazivanju pretplate navedene na dnu svake e-poruke ili nas može kontaktirati putem naše mrežne stranice. Primjenjujemo odgovarajuće procedure za prikupljanje, pohranu i obradu podataka i sigurnosne mjere koje štite od neovlaštenog pristupa, izmjene, otkrivanja ili uništenja korisnikovih osobnih podataka, korisničkog imena, lozinke, podataka o transakcijama i podataka pohranjenih na našoj mrežnoj stranici. Naša je stranica usklađena sa sigurnosnim standardom PCI radi ostvarivanja što sigurnijeg okruženja za korisnike. Gala j.do.o. ne prodaje, ne trguje i ne iznajmljuje korisničke osobne podatke trećim osobama. Možemo razmijeniti generirane skupne demografske podatke koji nisu povezani s bilo kojim osobnim podacima posjetitelja i korisnika s našim poslovnim partnerima, pouzdanim podružnicama i oglašivačima u gore navedene svrhe. Možemo koristiti vanjske pružatelje usluga za upravljanje našim poslovanjem i mrežnom stranicom ili za obavljanje radnji u naše ime kao što je slanje biltena ili anketa. Korisnikove osobne podatke možemo podijeliti s trećim osobama u navedene svrhe i uz korisnikovo odobrenje. Korisnici na našoj mrežnoj stranici mogu pronaći oglase ili drugi sadržaj koji ih povezuje sa stranicama i uslugama naših partnera, dobavljača, oglašivača, sponzora, davatelja licenci i ostalih trećih osoba. Ne kontroliramo sadržaj ili poveznice koje se pojavljuju na navedenim mrežnim stranicama i nismo odgovorni za prakse koje koriste navedene mrežne stranice povezane s našom mrežnom stranicom. Nadalje, sadržaj i poveznice navedenih stranica ili usluga može se neprestano mijenjati. Navedene mrežne stranice i usluge mogu imati svoja načela privatnosti i korisničke podrške. Pregledavanje i interakcija na bilo kojoj drugoj mrežnoj stranici, uključujući mrežnu stranicu koja ima poveznicu na našu, podliježe pravilima i uvjetima određene mrežne stranice. Gala Holiday j.d.o.o ima pravo prema svom nahođenju ažurirati ova načela privatnosti u bilo kojem trenutku, nakon čega ćemo promijeniti datum zadnjeg ažuriranja na dnu ove stranice. Savjetujemo da često provjeravate ovu stranicu kako biste bili u toku sa svim mogućim izmjenama kojima nastojimo poboljšati zaštitu prikupljenih osobnih podataka korisnika. Korisnik se slaže s time da sam snosi odgovornost za povremeno pregledavanje načela privatnosti u cilju praćenja svih njihovih izmjena. Korisnik prihvaća i suglasan je s odgovornošću da povremeno pregledava ova načela privatnosti kako bi bio upoznat s bilo kojim njihovim izmjenama. Korištenjem ove mrežne stranice, korisnik prihvaća navedena načela. Ako korisnik nije suglasan s ovim načelima, savjetujemo da prestane koristiti ovu stranicu. Svakom daljnjom uporabom predmetne mrežne stranice smatrat će se da korisnik prihvaća predmetne izmjene. Za sva pitanja o načelima privatnosti, procedurama ove mrežne stranice ili Vašim postupanjima vezanima uz nju, molimo obratite nam se na: Gala Holiday j.d.o.o Gala 67a, 21238 Otok info@gala-holiday.com