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About us Fornax is present on the international markets, responding to the business and technical challenges of our times. Fornax has been working on complex projects right from the start. Implementing various software and systems (primarily workflow and workforce management systems), integrating 3rd party products, systems and applications, and providing consultancy related to the products above and in other areas as well. The great majority of our colleagues has broad professional experience of more than ten years, therefore our competency encompasses – among others – the area of technical management and specific task management, and the design, management, optimization of background, administrative and support processes, as well as their implementation. In the course of our activities we have obtained in-depth knowledge and outstanding know-how in several areas of IT. Our successful projects include but are not limited to projects aimed at processes of complaint handling, HR, number portability, technical fault detection and automated fault resolution and contract management. The scope of the projects were entire systems responsible for technical and general workforce management, and they were a part of worldwide B2B and B2C integration efforts. We believe that the performance of the company depends on the performance of the people working within the organization. We pay special attention to our human resources, laying huge emphasis on the continuous training of our employees in order to ensure the enhancement of their professional excellence, and we constantly monitor their work with the help of our performance assessment system, enabling the highest quality of work possible. The quick information-transfer among our colleagues serves the same end, speeding up the execution of projects. Naturally, our company possesses the ISO 9001:2008 certificate. As opposed to large organizations – due to the lack of bureaucracy and rigid policies – we are able to respond quickly to changes, including the option of immediate development. Thanks to the flexible organization structure and our extensive and tight net of subcontractors, we are able to provide the professional team tailored to the requirements of any given project. Fornax’s nearly 25 years of experience on the markets show that the highest level of satisfaction of our customers and the best quality of work can be achieved with local knowledge, local employees. Fornax’s commitment to quality results in establishing local companies, or finding local partners in order to fulfill our customers’ needs in the best way possible. Fornax informatika d.o.o. was established in 2005 as the local subsidiary of Fornax, in order to serve the Croatian market. All of the above are pure facts. Fornax, however, offers more to her clients, as we know that we and our expertise are only part of the story. We believe that no efficient work is possible without candid, honest communication and a professional attitude. This professionalism and this kind of trust is the key to our success.
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O nama Fornax je prisutan na međunarodnom tržištu odgovarajući na poslovne i tehničke izazove našeg vremena, radeći na složenim projektima od samih početaka, uvodeći različita sofverska rješenja i sustave (primarno workflow i workforce management sustave), integrirajući proizvode, sustave i aplikacije trećih strana te pružajući savjetovanje kako za gore navedene proizvode tako i za druga područja. Velika većina naših djelatnika ima profesionalno iskustvo od deset i više godina tako da naš djelokrug rada obuhvaća – uz ostale – područje tehničkog upravljanja i upravljanje specifičnim zadacima, dizajn, upravljanje i optimizacija pozadinskih, administrativnih i procesa podrške kao i njihovo uvođenje. Tijekom rada razvili smo opsežno i izuzetno znanje u nekoliko područja IT-a. Naši uspješni projekti uključuju, ali nisu ograničeni na, projekte usmjerene rješavanju prigovora, ljudskih resursa, portabilnosti brojeva, tehničku detekciju i automatizirano otklanjanje greške te upravljanje ugovorima. Projekti obuhvaćaju cjelokupne sustave odgovorne za tehničko i opće upravljanje radnom snagom i dio su svjetskih B2B i B2C zalaganja. Vjerujemo da uspjeh tvrtke ovisi o ljudima koji u njoj rade. Polažemo posebnu pažnju našim ljudskim resursima, obraćajući pozornost na kontinuiranu obuku naših zaposlenika kako bi se osiguralo njihovo unaprjeđenje u profesionalnom smislu i kontinuirano nadziremo njihov rad uz pomoć našeg sustava za procjenu performansi, omogućujući najveću moguću kvalitetu rada. Brz protok informacija između naših kolega služi istoj svrsi, ubrzavanju realizacije projekata. Posjedujemo ISO 9001:2008 certifikat. Za razliku od velikih organizacija – zahvaljujući izostanku birokracije i krutih pravila – u mogućnosti smo brzo odgovoriti na promjene, uključujući mogućnost neposrednog razvoja. Zahvaljujući prilagodljivoj organizacijskoj strukturi i širokoj i čvrstoj mreži suradnika, u mogućnosti smo osigurati stručni tim prilagođen zahtjevima bilo kojeg projekta. Fornax je skoro 25 godina na tržištu što pokazuje da se najviši nivo zadovoljstva naših korisnika i najbolja kvaliteta rada može postići lokalnim znanjem lokalnih zaposlenika. Fornax-ova predanost kvaliteti pokazuje se u uspostavljanju lokalnih tvrtki, ili pronalaženju lokalnih partnera kako bi se ispunile potrebe korisnika na najbolji mogući način. Fornax informatika d.o.o. osnovana je 2005. godine kao lokalna podružnica tvrtke Fornax u cilju opsluživanja hrvatskog tržišta. Sve gore navedeno su činjenice. Međutim, Fronax nudi više svojim klijentima jer znamo da smo mi i naša stručnost samo dio priče. Vjerujemo da ne postoji učinkovit rad bez iskrene komunikacije, poštenog i profesionalnog odnosa. Profesionalizam i povjerenje su ključ našeg uspjeha.