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Terms & Conditions Terms of Use EnerNOC | Utility Software Terms and Conditions | Pulse Energy's Terms of Use EnerNOC's Terms of Use General Welcome to our website. EnerNOC, Inc. owns, controls and maintains this site for your information and education and as a service to the internet community. Any information contained or referenced in this website is suitable only as an introduction to our company. For specific information please contact us directly. Through your access to and use of this website, you accept, without limitation or qualification, the terms and conditions set forth below. Please review the following terms and conditions concerning your use of our website. By accessing and using any information and/or materials from our website, you agree to be bound by these terms and conditions. We reserve the right to change these terms and conditions from time to time at our sole discretion. If you do not agree with these terms and conditions, do not use our website. In the case of any violation of these terms and conditions, we reserve the right to seek all remedies available by law and in equity for such violations. These terms and conditions apply to all visits to our website. Limited License All contents on our website are, to the extent possible, protected by copyright or are otherwise proprietary. You may view and copy materials on the public portions of our website solely for non-commercial, personal and informational use. Any copy of this material or information you copy shall retain all copyright and other proprietary notices in the same form and manner as on the original. No other use of the information is authorized. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise, any license or right under any patent, trademark or copyright of any third party or ours. Disclaimers Although we have attempted to provide accurate information on our website, we assume no responsibility for the accuracy of the information. In particular, we may not update our website on a daily or other regular basis. As such, the information and materials contained on our website may be out of date or include omissions or other errors. We may change the information provided on our website at any time without notice and we will not be liable in any way for possible consequences of such changes. All information provided on our website is provided "AS IS" without warranty of any kind. We disclaim all warranties, express or implied, including those of merchantability and fitness for a particular purpose. Furthermore, we shall not be liable in any manner whatsoever for direct, indirect, incidental, consequential or punitive damages resulting from the use of, or inability to use, the information on our website or any information provided through linked websites. In addition, we shall not be liable in any way for possible errors or omissions in the content of our website. We make no representation or warranty, express or implied, that any use of the information contained in our website will not infringe on any patent, copyright or trademark. This website is also not intended to be used in making any decision relating to an investment in the securities of EnerNOC, Inc. Investors or prospective investors are urged to review and carefully consider the investment materials that we provide in connection with any offering of securities, and all information contained on this website is qualified in its entirety by reference to such investment materials, including the risk factors contained in those investment materials. You are solely responsible for the messages, notes, text, information, and other content that you upload, publish or display (hereinafter, "post") on or through this website (collectively the "User Content"). You may not post, transmit, or share User Content on this website that you did not create or that you do not have permission to post. You understand and agree that the Company may, but is not obligated to, review this website and may delete or remove (without notice) any website content or User Content in its sole discretion, for any reason or no reason, including User Content that in the sole judgment of EnerNOC, Inc. violates these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm or threaten the safety of users or others. Any communication or material you transmit to our website by electronic mail or otherwise, or user content that you post to our website, including any data, feedback, questions, comments, suggestions, or the like, is and will be treated as non-confidential and non-proprietary. Unless specifically agreed to by us in writing, we shall have no obligation of any kind with respect to such information, and shall be free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in such information, including, without limitation, responses to questionnaires or through postings to this website without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving this website. Furthermore, by posting any User Content on our website, submitting any communication, material or User Content to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce, modify, disclose or distribute such information in any media, software or technology of any kind now existing or developed in the future. We do not accept unsolicited materials or ideas for use, and are not responsible for the similarity of any of its content or product offerings to materials or ideas transmitted to us. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against EnerNOC, Inc. and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent. The sender of any communications to this site shall be responsible for the content and information contained therein, including its truthfulness and accuracy. This website contains third party information. Such information is, wherever reasonably possible, marked with the name of the source. Such third party information does not necessarily represent our views and we take no responsibility whatsoever for such third party information, nor do we adopt or endorse any such information. You agree to indemnify, defend and hold harmless EnerNOC, Inc., its subsidiaries, affiliates, directors, officers, employees, agents and assigns of same, from and against any and all loss, costs, expenses (including reasonable attorneys' fees and expenses), claims, damages and liabilities related to, or associated with, your use of this website and any violation of these terms and conditions by you. Hyperlinks Our website may contain hyperlinks to websites owned and/or controlled by other parties. Access to any other website is at your own risk and will result in you leaving EnerNOC's website. Where we provide a hyperlink to a third party's website, we do so because we believe that such website contains or may contain material which is relevant to that on our website. EnerNOC has not reviewed all of these third party sites and does not control and is not responsible for the accuracy or reliability of any information accessible from these websites. In certain instances, a hyperlink may connect you to a third-party's website containing views contrary to those expressed on our website or otherwise held by EnerNOC. Trademarks Our trademarks include: EnerNOC, GET MORE FROM ENERGY, ENERBLOG, CARBONTRAK, POWERTRAK, POWERTALK, CAPACITY ON DEMAND, CELERITY ENERGY, CLEAN GREEN CALIFORNIA, ONE CLICK CURTAILMENT, EnerNOC PLC PREDICTOR SERVICE, ENODE, FLUX, ENERGY FOR EDUCATION, ONTARIO LIGHTS THE WAY, SOUTH RIVER ENERGY RISK REPORT CARD, THE CLEANEST KWH IS THE ONE NEVER USED, and THE GREENEST KILOWATT-HOUR IS THE ONE NEVER USED. Other trademarks, servicemarks and trade names appearing in this website are the property of their holders. Forward-Looking Statements The information on this website contains forward-looking statements about our business and prospects, such as statements concerning our ability to market, commercialize, and achieve market acceptance for our demand response and other energy management solutions. Such statements are based on management's current expectations and are subject to a number of risks, factors and uncertainties that may cause actual results, events and performance to differ materially from those referred to in the forward-looking statements. These risks include, but are not limited to, changes in the available demand response capacity provided by EnerNOC's programs, loss of a significant customer, technological developments that reduce peak demand or increase power supplies and actions of customers and competitors. Consequently, no forward-looking statement can be guaranteed, and actual results may vary materially. Utility Software Terms and Conditions Last Updated: August, 2015. THIS END USER LICENSE AGREEMENT (THIS “AGREEMENT”) SETS FORTH THE TERMS AND CONDITIONS THAT WILL GOVERN OUR AND YOUR RIGHTS, RESPONSIBILITIES, AND OBLIGATIONS WITH RESPECT TO THE PROVISION OF THE SOLUTIONS. BY CLICKING A BOX INDICATING YOUR ACCEPTANCE, YOU AGREE TO THE TERMS AND CONDITIONS CONTAINED HEREIN. THIS AGREEMENT IS EFFECTIVE ON THE DATE OF YOUR ACCEPTANCE (“EFFECTIVE DATE”). AS USED IN THIS AGREEMENT, “YOU” OR “YOUR” SHALL MEAN THE COMPANY OR OTHER LEGAL ENTITY FOR WHICH YOU ARE ACCEPTING THIS AGREEMENT, AND YOU REPRESENT THAT YOU ARE AUTHORIZED TO BIND SUCH COMPANY OR ENTITY TO THE TERMS AND CONDITIONS CONTAINED HEREIN. "WE," "US" OR "OUR" SHALL MEAN ENERNOC, INC., ON BEHALF OF ITSELF AND ITS AFFILIATES AND SUBSIDIARIES. - Solutions. - Our Obligations. We will provide You access to, and use of, the websites ("Sites") and solutions (collectively, the "Solutions") that are provided by Us, which include resources, information and feedback about your energy use and efficiency. We provide the Solutions directly to users or We may work with utility providers, public institutions, or other partners ("Partners" and each, a "Partner") to deliver Solutions to users through partnered websites or platforms ("Partner Sites"). These Partner Sites are governed by these terms, any terms and conditions of the Partner, and Our privacy policies and the Partner’s privacy policies. Where Our Partner is a utility provider that provides online or offline utility-specific services to You, all utility-specific services, including any collection, use and disclosure of Your information in the provision of the utility-specific services, is governed by that utility’s own terms of service (and not this Agreement). These utility-specific services are being provided to You by the utility provider and not by Us. - Your Obligations. You will (i) be responsible for Your Representatives' (as defined below) compliance with this Agreement; (ii) be responsible for the accuracy, quality and legality of any electronic data or information submitted by Customer in furtherance of the Solutions ("Customer Data") or information You submit in furtherance of the Solutions; (iii) use commercially reasonable efforts to prevent unauthorized access to or use of the Solutions, and (iv) use the Solutions only in accordance with the terms of this Agreement and applicable laws and government regulations. - Use and Access. We grant You a limited, revocable, non-transferrable (except as set forth herein) and non-exclusive right to use and access (including through remote means) the Solutions solely for Your internal business operations and subject to the terms of this Agreement. Without limiting the terms of this Agreement, You agree not to (i) decompile, disassemble, reverse engineer or otherwise attempt to perceive the source code relating to the Solutions; (ii) modify, copy or create any derivative works based on the Solutions; (iii) download, save, distribute or otherwise exploit any part of the Solutions, other than the downloading of Customer Data through the use of the export function of the Solutions; or (iv) assign, sublicense, sell, resell, lease or otherwise transfer, convey, or pledge as security or encumber, any right in the Solutions. Except as expressly permitted herein, You agree that You shall not receive any right, title or interest in or to the Solutions or any patent, copyright, trade secret, trademark or other intellectual property rights therein by implication or otherwise. - User Password and Account Information. As part of the registration process for the Solutions and from time to time, You, and on behalf of yourself and employees, contractors and agents ("Representatives") will be required to provide current, accurate identification and other information in order to use the Sites, Partner Sites or Solutions. Each Representative is responsible for maintaining the confidentiality of his/her account password, and you are responsible for all activities that occur under Your Representatives’ accounts. You shall immediately notify Us of any unauthorized use of a Representative’s password or account. You agree that We will not be liable for any loss or damage arising from any failure to provide EnerNOC with accurate information or to keep passwords secure. - Proper Purposes. You agree to use the Solutions only for purposes that are legal, proper and in accordance with the Agreement and any applicable policies or guidelines. - Data. - Customer Data. You retain all rights, title and interest in and to all Customer Data. You acknowledge that the input of data and its accuracy and adequacy is under Your exclusive control. Any use or reliance by You on the Customer Data is Your sole responsibility, and You shall hold harmless Us and Our subsidiaries and affiliates and Our and their respective officers, agents and employees from any claims by third parties arising from, or related to Your use of the Customer Data. - Customer Input. We shall have a royalty-free, worldwide, transferrable, sub-licensable, irrevocable perpetual license to use or incorporate into the Solutions any suggestions, enhancement requests, recommendations or other feedback You provide relating to the Solutions ("Customer Input"). You shall have no obligation to provide Customer Input. - Data Protection and Security. We shall use commercially reasonable efforts to safeguard Customer Data, including utilizing a reputable third party Internet Service Provider and hosting facility. However, You acknowledge that the Solutions will involve transmission over the Internet, and over various networks, only part of which may be owned and/or operated by Us. You further acknowledge and understand that Customer Data may be accessed by unauthorized parties when communicated across the Internet, network communications facilities, or other electronic means. You agree that We are not responsible for any Customer Data which is lost, altered, intercepted or stored without authorization during the transmission and storage of any data whatsoever across networks not owned and/or operated by Us. You further acknowledge and agree that We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. - Aggregate Data Collection and Usage. You acknowledge and agree that We: (i) may collect, process and aggregate any data used with, stored in, or related to the Solutions, including, without limitation, Customer Data and any end-user energy usage and demand data, and create aggregate data records by removing any personally identifiable information (“PII”) from the underlying data (following which removal of PII, such data shall be the "Aggregate Data"); (ii) owns such Aggregate Data and may use such Aggregate Data to improve the Solutions, develop new solutions, understand actual energy usage and demand trends and general industry trends, develop white papers, reports, or databases summarizing the foregoing, and generally for any legitimate purpose related to Our business; and (iii) share Aggregate Data with third parties or publish any reports, white papers, or other summaries based on Aggregate Data. - Minimum System Requirements. In order to use the Solutions, you must have the required internet access, equipment and browser software that supports a data security protocol compatible with the protocol used by Us, as may be amended from time to time. You acknowledge that We are not responsible for notifying you of any upgrades, fixes or enhancements to any such third party software. - Modifications To the Solutions. The Solutions are a software-as-a-service product that is constantly evolving. As such, any part of the Solutions may be modified or discontinued at any time in Our sole discretion with or without notice, and You agree that We will not be liable to You as a result such modification or discontinuance. - Confidentiality. - Non-Use and Non-Disclosure. In performing its obligations under this Agreement, each party ("Receiving Party") may receive Confidential Information (as defined below) of the other party ("Disclosing Party"). "Confidential Information" means all information disclosed by the Disclosing Party to the Receiving Party, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. The Receiving Party, on behalf of itself and its Representatives, agrees not to, except as set forth in this Section, use or disclose Confidential Information without the prior written consent of the Disclosing Party. To protect Confidential Information, the Receiving Party agrees to: (i) limit dissemination of Confidential Information to only those Representatives having a "need to know"; (ii) advise each Representative who receives Confidential Information of the confidential nature of such information; and (iii) have appropriate agreements, policies and/or procedures in place with such Representatives sufficient to enable compliance with the confidentiality obligations contained herein. Notwithstanding the foregoing, You acknowledge that We may receive Your Confidential Information from the applicable independent system/grid operator and/or utility, through data collected through the Solutions or otherwise, which We may be use or disclose as necessary for the performance of this Agreement. - Exclusions. Notwithstanding the obligations in Section 8(a) above, Confidential Information shall not include any information that the Receiving Party can sufficiently show: (i) is publicly known at the time of its disclosure hereunder or becomes publicly known through no fault of the Receiving Party; (ii) is lawfully received by the Receiving Party from a third party who is not breaching any confidentiality obligations owed to the Disclosing Party; (iii) is independently developed by the Receiving Party without use of or reliance on any Confidential Information; or (iv) is required to be disclosed under applicable law or regulation or a court order, provided that the Receiving Party gives the Disclosing Party prompt written notice of such requirement so that the Disclosing Party may seek a protective order or other appropriate legal or equitable remedy to prevent or minimize such disclosure. - Indemnification. You agree to defend and indemnify, at Your own expense, any third party claim against Us and Our subsidiaries, affiliates, directors, officers, employees and agents that arise due to any claim that Customer Data infringes or misappropriates a third party’s intellectual property rights or violates applicable law. You will pay reasonable legal fees as incurred and such damages or costs as are finally awarded against Us or agreed to in settlement for such claim provided that We give You (i) prompt written notice of any such claim or threatened claim; (ii) sole control of the defense, negotiations and settlement of such claim (provided that You may not settle any claim against Us unless it unconditionally releases Us of all liability); and (iii) full cooperation in any defense or settlement of the claim at Your sole cost and expense. - Warranty Disclaimer. - Warranty Limitations. EXCEPT AS EXPRESSLY PROVIDED HEREIN, NEITHER PARTY MAKES ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND EACH PARTY SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE SOLUTIONS ARE PROVIDED AS-IS, EXCLUSIVE OF ANY WARRANTY WHATSOEVER. EACH PARTY DISCLAIMS ALL LIABILITY AND INDEMNIFICATION OBLIGATIONS FOR ANY HARM OR DAMAGES CAUSED BY ANY THIRD-PARTY HOSTING PROVIDERS. - WE DO NOT WARRANT THAT (i) THE SOLUTIONS WILL MEET YOUR REQUIREMENTS, (ii) THE SOLUTIONS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, AND (iii) ALL ERRORS IN THE SOLUTIONS WILL BE CORRECTED. - ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SOLUTIONS IS DONE AT YOUR OWN DISCRETION AND RISK. - NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SOLUTIONS WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS. - Choice of Law. This Agreement shall be governed by and construed and enforced in accordance with the laws of the Commonwealth of Massachusetts, without giving effect to choice of law rules. - Payments to Utilities or Other Suppliers. In no event shall We or Our affiliates, directors, employees and agents (collectively, the "Indemnified Parties") be responsible or liable for payment of any utility bill of Yours or any amount You may owe to any utility or other supplier. To the fullest extent permitted by law, You shall defend and indemnify, at Your own expense, any third party claim against the Indemnified Parties, that arise due to any allegation that the Indemnified Parties are responsible for payment of any utility bill of Yours or a portion thereof, or any other amounts due by You to any utility or other supplier. In connection with the foregoing indemnification obligations, You shall pay reasonable legal fees as incurred and such damages or costs as are finally awarded against Us or agreed to in settlement for such claim. - Miscellaneous. You may not assign any of Your rights or delegate any of Your performance obligations hereunder without Our prior written consent; except that You may assign this Agreement to Your successor or any entity acquiring all or substantially all of Your assets by providing Us with written notice promptly following the acquisition date. This Agreement, including any addenda, exhibits and attachments, constitutes the entire agreement between Us and You with respect to Our provision of the Solutions for the Site Addresses, and may only be amended in writing signed by Us and You. If any of its provisions shall be held invalid or unenforceable, this Agreement shall be construed as if not containing those provisions and Our and Your rights and obligations shall be construed and enforced accordingly. This Agreement shall be binding upon the Us and You together with Our and Your respective successors and permitted assigns. - Termination. You may discontinue your use of the Solutions at any time. You agree that We may terminate your access to the Solutions, terminate the Agreement, or suspend or terminate your account if You materially breach the Agreement. In the event of termination, your account will be disabled and You may not be granted access to the Solutions, your account or any files or other content contained in your account. - Notices. You agree that We may provide You with notices, including those regarding changes to the Agreement, by email or postings on Our web site. - Surviving Provisions. The Sections titled "Use and Access License" (whereby the restrictions upon You being the only portion of such section to survive), "Confidentiality", "Customer Input", "Return of Customer Data", "Indemnification", "Limitation on Liability", "Choice of Law", "Payments", "Taxes", and "Notices" will survive any expiration or earlier termination of this Agreement. Pulse Energy's Terms of Use Last Updated: September, 2015. The following terms and conditions (these “Terms”) govern each user’s (“you” or “your”) access to, and use of, the websites (“Sites”) and services (the “Services”) that are provided by Pulse Energy Inc., or its subsidiaries and affiliates (“Pulse”, “we”, “us” or “our”) which include resources, information and feedback about your energy use and efficiency. Pulse provides Services directly to users or it may work with utility providers, public institutions, or other partners (“Partners” and each, a “Partner”) to deliver services to users through partnered websites or platforms (“Partner Sites”). These Partner Sites are governed by these Terms, any terms and conditions of the Partner, and both Pulse’s and the Partner’s privacy policies. Where our Partner is a utility provider that provides online or offline utility-specific services to you, all utility-specific services, including any collection, use and disclosure of your information in the provision of the utility-specific services, is governed by that utility’s own terms of service (and not these Terms). These utility-specific services are being provided to you by the utility provider and not by Pulse. PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING, BROWSING, OR OTHERWISE USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND ANY OF THE RELATED POLICIES OR GUIDELINES, INCLUDING ANY SUBSEQUENT CHANGES OR MODIFICATIONS TO THEM. - LICENSE GRANT & PROPRIETARY RIGHTS You acknowledge and agree that the Services, including the software (the “Software”), code, proprietary methods and systems that we use to provide you with the Services, contain proprietary and confidential information that is protected by applicable intellectual property and other laws and treaties. Pulse hereby grants to you a personal, non-exclusive, non-transferable and non-sublicensable license (the “License Grant”) to use the Services to view, use download and print materials, information and content made available or displayed on the Sites or Partner Sites, as applicable, for your personal, informational and non-commercial use solely in accordance with these Terms. You agree not to (or allow any third party to): (a) copy, modify, create a derivative work of, reverse engineer, reverse assemble, or decompile the Software, or otherwise make it available in human readable form; (b) download, save, sell, rent, distribute or otherwise commercially exploit any part of the Software (however, you are free to download, save and distribute data that is generated using the Software (the “Customer Data”)); (c) use any third party software to extract Customer Data from the Services; (d) remove, obscure, or alter any copyright notice, trademarks, or other proprietary rights notices affixed to or contained within the Software; (e) use the Services to build a similar or competitive product or service or attempt to obtain unauthorized access to the Services, or (f) disclose any confidential information about the Services, or provide access to the Services, to a third party that provides or is developing a competitive product or service to the Services. You also agree not to remove, obscure, or alter Pulse’s, any Partner’s or any third party’s copyright notice, trademarks, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Services. The Sites and Partner Sites may display names, logos, and other materials that constitute trademarks, tradenames, service marks or logos (“Marks”) of Pulse, Partners or other entities. You are not authorized to use any Marks. Ownership of all Marks and any associated goodwill remains the property of Pulse, Partners or those other entities, as applicable. - USER CONTENT Depending on the Services, you may have the ability to submit, email or otherwise publish on the Sites, Partner Sites or the Services certain information, text or materials (your “User Content”). You are solely responsible for all your User Content. You retain ownership and any intellectual property rights in any copyrighted materials that are contained in your User Content. You hereby grant Pulse, and any applicable Partner, a non-exclusive, royalty-free, fully paid, fully sublicensable, worldwide license, under any and all of your copyright and other intellectual property rights related to your User Content, to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use your User Content. You agree that any of your User Content or any derivative works thereof may be disseminated, distributed, publicly displayed, reproduced, used, sublicensed, posted, or published by us, and searched, displayed, printed or otherwise used or exploited by our customers, us or our Partners. You represent and warrant that your User Content will not: - Violate any applicable law, statute, ordinance or regulation; - Infringe the copyright, trademark, trade secret, or other intellectual property or proprietary right of others; - Be or contain material that is discriminatory, unlawful, tortious, obscene, fraudulent, defamatory, harmful, threatening, pornographic, indecent, vulgar, harassing, discourteous, hateful, abusive or racially, ethnically, religiously, sexually or otherwise offensive, as determined by us in our sole discretion; - Violate the privacy, publicity, or other rights of third parties; - Be false or inaccurate or becomes false or inaccurate at any time; - Disclose or provide information protected under any law, agreement or fiduciary relationship, including but not limited to proprietary or confidential information of others; - Contain any viruses, trojan horses, worms, time bombs, trapdoors, or other disabling devices or other harmful component intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; - Advocate or encourage any illegal activity; or - Have the potential to create liability for us or cause us to violate the requirements of or to lose the services, in whole or in part, of our Internet service providers or other suppliers. - USER PASSWORD AND ACCOUNT INFORMATION You may become a registered user of the Sites, Partner Sites or Services as a customer, customer of a Partner or an employee of a Partner utility, using the Sites, Partner Sites or Services in your capacity as an employee (a “Registered User”). If you become a Registered User, as part of the registration process for the Services you will be required to provide current, accurate identification and other information in order to use the Services. You are responsible for maintaining the confidentiality of your account password, and you are responsible for all activities that occur under your account or accounts. You shall immediately notify Pulse of any unauthorized use of your password or account(s). You agree that Pulse will not be liable for any loss or damage arising from any failure to provide Pulse with accurate information or any failure of yours to keep passwords or account(s) secure. - REGISTRATION You may either browse the Sites or Partner Sites, as applicable, as a visitor (a “Visitor) or you may become a Registered User. Registered User have access to more parts and features of the Sites or Partner Sites than Visitors. Visitors do not have to provide us with any information, but if a Visitor does provide any information, it must be true, accurate, current and complete information. Visitors agree not to attempt to access Registered User areas of the Sites. In order to become a Registered User, you must complete the registration process provided on the Sites or Partner Sites, as applicable, which will ask you for certain account information, including a password, which you have the responsibility to protect and not disclose. Any unauthorized use of your account will be your responsibility, as we will assume that any account activity is yours. We reserve the right, in our sole discretion, to cancel suspected compromised, unconfirmed or inactive accounts. We will be in no way liable for any damages that arise out of any unauthorized use of or access to your account. - PROPER PURPOSES You agree to use the Services only for purposes that are legal, proper and in accordance with these Terms and any applicable policies or guidelines. - STORAGE AND TRANSMISSION OF CUSTOMER DATA We shall use commercially reasonable efforts to ensure that Customer Data will be safeguarded when stored on Pulse’s network or servers and/or transmitted over the internet, including the use of industry-recognized best practices and technologies for data security and integrity. You acknowledge that your use of the Services will involve transmission over various network communications facilities or other electronic means that may not be owned or operated by Pulse. Therefore, you agree that Pulse is not responsible for any Customer Data that is lost, altered, intercepted or stored without authorization during the transmission across networks not owned or operated by Pulse. - RELIANCE ON CUSTOMER DATA You acknowledge that the input of data into the Services, and its accuracy and adequacy, are your responsibility. Any use of or reliance by you on the Customer Data that you generate using the Services is your sole responsibility, and your hereby agree to indemnify and hold Pulse and our directors, officers, employees, consultants and agents harmless from any claims or losses arising from, or related to, your use of the Customer Data. - LICENSE TO ANONYMIZED CUSTOMER DATA Every customer that uses the Services to generate energy data is part of a large scale and important benchmarking study. We use this data, in anonymous form, to make useful comparisons among various types and sizes of buildings and to increase the value of the Services and its accuracy for all users. Therefore, you hereby agree that the Services can record, reproduce, transmit and use your Customer Data for benchmarking and other purposes, as long as the Customer Data is no longer identifiable to you or specific buildings. This right will survive the expiration, termination or cessation of your use of the Sites, Partner Sites or Services. - FEEDBACK We value your ideas, comments, criticisms, suggested improvements and any other feedback you may give us about the Sites, the Partner Sites or the Services (“Feedback”). We try to be responsive to Feedback, and you agree we may use the Feedback to change or modify the Sites, Partner Sites or Services and that you will not be owed any compensation in connection with any of our products or services that incorporates your Feedback. 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OPŠTI USLOVI POSLOVANJA, 10 AVGUST 2011 PRIMENJIVOST I PROMENE Ovi Opšti uslovi poslovanja i Posebni uslovi poslovanja (u daljem tekstu zajednički se nazivaju ‘Opšti i posebni uslovi poslovanja’), kao i Pravila o autorskim pravima i Pravila o zaštiti podataka, primenjuju se na sve ugovore između nas, kao Pružaoca usluga (u daljem tekstu ‘Pružaoc’, ‘mi’, ‘nama’ ili ‘naš’ – vidi naše detalje ispod) i Vi, kao Kupac usluga koje pružamo. ‘Usluge’ se odnosi na pružanje mobilnog sadržaja, npr. sadržaja koji je namenjen za upotrebu na mobilnim telefonima (kao što su aplikacije, slike za pozadine, igre, zabavni zvukovi i stvarni tonovi) putem centra za slanje kratkih poruka “Short Messaging Service” (u daljem tekstu ‘SMS’), putem (mobilnog) interneta, ove web stranice ili wap stranice (‘Stranice’) i/ili putem bilo kojeg drugog načina isporuke mobilnog sadržaja, osim kada je drugačije ugovoreno u pismenom obliku. Opšti i posebni uslovi poslovanja, kao i pravila o autorskim pravima i pravila o zaštiti podataka se takođe primenjuju na upotrebu Stranica. UPOTREBA STRANICA I/ILI REGISTRACIJA ZA (JEDNU OD) USLUGA I/ILI PRIHVAĆANJE MOBILNOG SADRŽAJA I/ILI (JEDNE OD) USLUGA PREDSTAVLJA PRIHVAĆANJE OPŠTIH I POSEBNIH USLOVA POSLOVANJA, KAO I PRAVILA O AUTORSKIM PRAVIMA I PRAVILA O ZAŠTITI PODATAKA, TE VI POTVRĐUJETE DA STE ISTE PROČITALI I DA STE VEZANI SA ISTIMA. Za određene mobilne sadržaje i usluge mogu da se primenjuju dodatni Uslovi poslovanja uz Opšte i posebne uslove poslovanja, kao što su uslovi za igre, pravila o sporovima i smernice koje će kasnije da se predstave (u daljem tekstu ‘Dodatni uslovi poslovanja’). REGISTRACIJA ZA (JEDNU OD) USLUGA I/ILI PRIHVAĆANJE MOBILNOG SADRŽAJA I/ILI (JEDNE OD) USLUGA, PREDSTAVLJA PRIHVAĆANJE SVIH VAŽEĆIH DODATNIH USLOVA POSLOVANJA, TE VI POTVRĐUJETE DA STE ISTE PROČITALI I DA STE VEZANI SA ISTIMA. Ako nastane nesaglasnost između Opštih i posebnih uslova poslovanja i Dodatnih uslova poslovanja, ovi drugi uslovi poslovanja imaju prednost. Pružaoc usluga ima pravo da u svako vreme promeni ili dopuni Opšte i posebne uslove poslovanja. Zbog toga treba da redovno proveravate ove stranice. OPIS USLUGA Uz upotrebu Usluga, Pružaoc usluga omogućava Kupcima pristup mreži mobilnog sadržaja, uključujući, ali ne ograničeno vesti ili informacije, aplikacije, igre, email-ove, usluge chat-a, zabavu, horoskope, melodije za mobitele, slike za pozadine, zabavne zvukove, stvarne tonove i video. Usluge mogu takođe da uključe pristup mobilnom sadržaju i uslugama nezavisnih trećih lica. Pristup Uslugama može da se omogući isporukom mobilnog sadržaja za preuzimanje za kategoriju za koju ste zainteresovani (npr. isporukom aplikacije) ili omogućavanjem preuzimanja mobilnog sadržaja (npr. isporukom WAP-push poveznice ili PIN koda za preuzimanje sadržaja Stranica koje su namenjene za tu svrhu, ili ponudom pristupa mobilnom sadržaju). Takse dospevaju za naplatu bez obzira da li Vi preuzmete mobilni sadržaj ili ne; naplata takse će se sastojati isključivo od stavljanja na raspolaganje prava na preuzimanje, primanje i/ili pristup mobilnom sadržaju. Opšti i posebni uslovi poslovanja, Pravila o autorskim pravima i Pravila o zaštiti podataka i svi Dodatni uslovi poslovanja takođe se primenjuju na svako proširenje ili poboljšanje Usluga. Pružaoc usluga može privremeno ili trajno da promeni ili obustavi Usluge (ili njihov deo) u bilo koje vreme. Saglasni ste sa činjenicom da Pružaoc usluga nije odgovoran bilo kojem trećem licu ili Vama, kao korisniku, ako se Usluga promeni, obustavi ili prekine. PRISTUP USLUGAMA, DOSTUPNOST I OGRANIČENJE PREMA STAROSNOJ DOBI; VAŠE ODGOVORNOST Da bi mogli da koristite Usluge, morate da: - Da imate najmanje godina starosti kao što je navedeno u Posebnim uslovima poslovanja Posebnim uslovima poslovanja i/ili imate dozvolu (jednog od) roditelja ili zakonskih zastupnika. - Ako neko drugi plati Usluge koje su Vam isporučene (lice ovlašćeno za plaćanje računa), morate da imate njegovu/njenu dozvolu za kupovinu i upotrebu usluga i za plaćanja Usluga. - Ako je primenjivo, da budete saglasni, takođe u ime (jednog od) roditelja, zakonskih zastupnika ili lica ovlašćenog za plaćanje računa, da budu vezani sa ovim Opštim i posebnim uslovima poslovanja, Pravilima o autorskim pravima i Pravilima o zaštiti podataka i svim Dodatnim uslovima poslovanja. Usluga se isporučuje ‘po viđenju’ i ‘po dostupnosti’ u vreme upotrebe ili potrošnje. Da bi mogli da koristite Usluge: - Morate da imate potrebnu opremu za mobilnu komunikaciju. Određeni mobilni sadržaj je dostupan samo za odabrani broj mobilnih telefona. Ovo je stvar proizvođača mobilnih telefona i zbog toga se nalazi izvan oblasti rizika Pružaoca usluga. Da bi izbegli razočarenje, pre registracije za (jednu od) Usluga, proverite kompatibilnost Vašeg telefona za ove Usluge, kao što je prikazano na Listi kompatibilnih telefona, dostupnoj na Stranicama. - Morate da obezbedite da su postavke, kao što su WAP postavke Vašeg mobilnog telefona, tačne. Da bi izbegli razočarenje, pre registracije za (jednu od) Usluga, treba da proverite kod Vašeg mobilnog mrežnog operatera da postavke Vašeg mobilnog telefona odgovaraju za ove Usluge. - Morate da imate pretplatu za mobilnu mrežu sa odgovarajućim pružaocem mobilnih mrežnih usluga ili da imate pristup mobilnoj mrežnoj komunikaciji putem drugih sredstava preko kojih Pružaoc usluga omogućava dostupnost Usluga. - Morate da imate funkcionalni internet priključak instaliran na Vašem mobilnom telefonu (WAP, GPRS ili Wi-Fi). Uputstva za ovo možete da pronađete na web stranici Vašeg mobilnog mrežnog operatera. - Morate da imate uređaje koji su potrebni za ostvarivanje veze, uključujući mobilni telefon ili kompjuter ili drugi uređaj koji je potreban. MOGUĆE JE DA ĆETE MORATI DA PLATITE DODATNE TAKSE ZA PRISTUP MOBILNOJ KOMUNIKACIONOJ MREŽI, FUNKCIONALNOM INTERNET PRIKLJUČKU ILI ZA STVARANJE PRAVILNIH POSTAVKI DA BI MOGLE DA SE ISKORISTE USLUGE. Pružaoc usluga ne prihvaća bilo kakvu odgovornost i ne pruža nikakvu garanciju ako niste u mogućnosti da (potpuno) koristite Usluge i/ili mobilni sadržaj ili da primate (SMS) poruke od nas ili ih ne primate na vreme, ako je ovo rezultat činjenice da ne ispunjavate uslove člana 3 ili kao rezultat Vašeg brisanja ili propusta u čuvanju mobilnog sadržaja ili (SMS) poruka koje primate od nas (na vreme) ili kao rezultat činjenice da je Vaše (SMS) sanduče puno ili je pun uređaj za čuvanje podataka. Odgovorni ste za obezbeđenje da Vaša oprema i/ili softver ne prekida ili sprečava usluge Pružaoca usluga. Oprema ili softver koja prouzrokuje prekide odmah će da se isključi od Usluga i u takvim slučajevima Pružaoc usluga ima pravo da prekine ili suspenduje Usluge sa trenutnim dejstvom. Ako je potrebna promena u Vašoj opremi ili softveru zbog ažuriranja ili radi Usluga, morate da napravite ove promene na Vaš trošak. PLAĆANJE USLUGA Da biste kupili Usluge, morate da budete registrovani kao nosioc računa, a za upotrebu Usluga, treba da platite taksu u skladu sa trenutnim cenama Pružaoca usluga putem računa za telefon od Vašeg mobilnog operatera ako imate pretplatu, ili putem oduzimanja od Vašeg kredita ako nemate pretplatu. Moguće je da će Vam Vaš mrežni operater naplatiti troškove za slanje ili primanje (SMS) poruka ili mobilnog sadržaja nama ili od nas, dodatno uz takse koje mi naplaćujemo. Molimo da ovo proverite sa Vašim mrežnim operaterom. Kod registracije za naše Usluge, pronaći ćete informacije o taksama koje se plaćaju Pružaocu usluga i frekvenciji slanja mobilnog sadržaja. Sve takse, uključujući takse za postojeće pretplate, su predmet promene nakon obavesti od Pružaoca usluga. Pružaoc usluga će Vam dostaviti blagovremenu obavest o ovakvim promenama. Ako ne prihvatite nove takse (koje nikada neće da imaju retroaktivno dejstvo), možete da otkažete svoj ugovor sa nama sa trenutnim dejstvom. U slučaju izdavanja računa od strane trećeg lica, uslovi plaćanja trećeg lica se primenjuju. Vi ćete da platite ili da nadoknadite Pružaocu usluga za sve nacionalne i lokalne ili druge takse (uz izuzetak poreza na osnovu neto prihoda Pružaoca usluga), uključujući ali ne ograničeno PDV, porez na imovinu i porez za igre na sreću ili bilo koji izdatak umesto toga, koji porezi se zasnivaju na troškovima za upotrebu Usluga, bez obzira da li su ovi porezi naplaćeni sada ili ubuduće putem međudržavnih, evropskih, nacionalnih ili lokalnih organa ili drugih institucija sa ovlašćenjem za naplatu poreza. PRAVILA PONAŠANJA KOD UPOTREBE USLUGA Saglasni ste sa upotrebom Usluga u skladu sa sledećim pravilima ponašanja: - Čuvaćete tajnost svih informacija koje ste dobili putem Usluga i nećete ih otkriti bilo kome bez dozvole Pružaoca usluge ili lica koje Vam je dalo informaciju; - Nećete koristiti Usluge za učestvovanje u bilo kojem obliku zlostavljanja ili uvredljivog ponašanja, uključujući ali ne ograničeno objavljivanje komunikacije, slika ili snimaka koje sadrže klevetničke, pogrdne, vulgarne, uvredljive ili skandalozne izjave, ili rasistički, pornografski, nepristojan ili uvredljiv jezik ili slike; - Nećete koristiti Usluge za kršenje prava privatnosti, prava vlasništva ili bilo kojih drugih prava Pružaoca usluge ili bilo kojeg drugog lica; - Nećete objavljivati poruke, slike ili snimke ili koristiti usluge na način koji krši, plagijazira ili ukida prava Pružaoca usluga ili bilo kojeg trećeg lica, uključujući ali ne ograničneo bilo koje autorsko pravo ili zaštitu podataka ili drugo lično ili imovinsko pravo ili koje je prevarno ili na drugi način nezakonito ili krši zakon ili javni moral; - Nećete koristiti Usluge za promociju humanitarnih udruženja, reklama ili proizvoda ili usluga; - Nećete na bilo koji način objavljivati ili proslediti kontaktne informacije preko Vaših javno objavljenih informacija, uključujući ali ne ograničeno telefonski broj, poštansku adresu, email adrese, web stranice ili puna imena; - Nećete umnožavati, kopirati, prodavati ili preprodavati Usluge, u celosti ili delimično; - Nećete koristiti Usluge u komercijalne svrhe; - Nećete koristiti Usluge za slanje nepozvanih email poruka, uključujući ali ne ograničeno masovno komercijalno reklamiranje ili informativne objave (‘Spam’). Nadalje, nećete koristiti Usluge (a) za slanje email poruka koje su neumerene i/ili namenjene za zlostavljanje ili uznemiravanje drugih lica, (b) za slanje email poruka Pružaocu usluga ili primaocu koje je naveo/la da ne želi da prima iste, (c) za slanje email-ova sa prevarnim informacijama u naslovu, (d) za slanje zlonamernih email-ova, uključujući ali ne ograničeno ‘mail bombardovanje’, ili (e) za slanje ili primanje email poruka na način koji krši Uslove poslovanja Pružaoca internet usluga; Pružaoc usluga pridržava pravo da prema vlastitom nahođenju suspenduje ili prekine Vašu pretplatu, i/ili prekine ugovorni odnos sa Vama i/ili da Vam uskrati upotrebu Usluga ili njihovog dela, sada ili ubuduće, bez toga da Vam duguje bilo kakvu naknadu za to. OBAVEZA REGISTRACIJE ZA USLUGE Da bi osigurali bezbednu upotrebu Usluga kao i plaćanje odgovarajućih taksi, garantujete da su lične informacije navedene u obrascu za registraciju (u daljem tekstu ‘Registrovana informacija’) tačne i potpune. Ako Pružaoc usluge, prema vlastitom nahođenju, veruje da Registrovana informacija nije tačna ili je nepotpuna, Pružaoc usluga ima pravo da suspenduje ili prekine svoju pretplatu i/ili prekine ugovorni odnos sa Vama i/ili Vam uskrati upotrebu Usluga ili njihovog dela, sada ili ubuduće, bez toga da Vam duguje bilo kakvu naknadu za to. Odgovorni ste za održavanje tajnosti svih lozinki i/ili drugih informacija koje Vam je izdao Pružaoc usluga i potpuno ste odgovorni za sve radnje izvedene uz upotrebu Vaše lozinke ili ovih drugih informacija. Obavezujete se da ćete završiti svoju posetu Stranicama na kraju svake sesije (zatvaranjem Vašeg pretraživača) i da ćete kontaktirati Pružaoca usluga ako uočite ili sumnjate na neovlašćenu upotrebu Vaše lozinke ili računa kod Pružaoca usluga, ili da bezbednost ili zaštita Registrovane informacije nije više zajamčena iz bilo kojeg razloga. Pružaoc usluga može da odobri pristup određenim Uslugama bez registracije kao korisnik, kao što je prijava za usluge putem Vašeg mobilnog telefona. U svakom od ovih slučajeva, Vaša identifikacija se zasniva na metodi identifikacije koju mi smatramo odgovarajućom, kao što je broj Vašeg mobilnog telefona. TAKMIČENJA I DOSTPUNOST NAGRADA Ako se kao deo Usluga mogu da osvoje nagrade, morate da budete registrovani kod Pružaoca usluga u skladu sa članom 6 ovih Opštih uslova poslovanja kako bi mogli da primite nagrade koje ste osvojili. Uslovi igara se primenjuju i mogu da se pogledaju na Stranicama. Navedene informacije moraju da budu tačne i potpune da bi se mogla zahtevati nagrada. PRAVILA O ZAŠTITI PODATAKA I OBRADA PODATAKA Pružaoc usluga pridaje veliku važnost privatnosti svojih korisnika. Zbog tog razloga odredili smo odvojena Pravila o zaštiti podataka koja čine sastavni deo Opštih i posebnih uslova poslovanja Pružaoca usluga i Dodatne uslove poslovanja. Potvrđujete da Pružaoc usluga može da sakuplja i obrađuje ‘lične informacije’, ‘finansijske informacije’ ili ‘demografske informacije i informacije korisnika’ (‘Informacije’) u vezi sa Uslugama. Možemo da prosledimo Informacije Vašem mobilnom mrežnom operateru i/ili Pružaocu gejtvej usluga za naplatu taksi koje ste dužni, a ovakve Informacije koje sakuplja Pružaoc usluga mogu da se sačuvaju i obrade u zemlji u kojoj Pružaoc usluga ili njegovi zastupnici poseduju određena tehnička sredstva. Upotrebom Usluga, saglasni ste sa ovakvim prenosom Informacija izvan Vaše zemlje. Upotrebom Usluga, saglasni ste sa Pravilima o zaštiti podataka, Pravilima o autorskim pravima i Opštim i posebnim uslovima poslovanja. Ako niste saglasni sa njima, ne treba da koristite naše Usluge. Pridržavamo pravo da menjamo, dopunimo ili ograničimo ova Pravila o zaštiti podataka, Pravila o autorskim pravima i Opšte i posebne uslove poslovanja u bilo koje vreme. Osim kada je izričito drugačije određeno, Opšti i posebni uslovi poslovanja, Pravila o autorskim pravima i Pravila o zaštiti podataka primenjuju se na sve postojeće i nove aplikacije sa kojim su trenutne Usluge proširene ili poboljšane. Zbog toga se preporučuje da redovno proveravate ove stranice. NAKNADA ŠTETE Saglasni ste da ćete da nadoknadite štetu, odbranite i oslobodite od odgovornosti Pružaoca usluge i njegove holding-kompanije, članove, filijale, pridružene kompanije, pružaoce usluga, izvođače, zastupnike, predstavnike, davaoce licence, menadžere, rukovodeće službenike, direktore, deoničare i zaposlenike u vezi sa bilo kojim zahtevom, tužbom, radnjom, molbom ili drugim predlogom koje je predalo treće lice, a koje je prouzrokovano od ili je nastalo u vezi sa Vašom (i) upotrebom Usluga, mobilnog sadržaja i Stranica, uključujući ali ne ograničeno na Vaše preuzimanje sa Stranica i/ili mobilnog sadržaja, (ii) kršenjem ovih Opštih i Posebnih uslova poslovanja ili (iii) kršenjem bilo kojeg zakona, propisa ili prava bilo kojeg trećeg lica. Vi plaćate bilo koje i sve troškove, štete i izdatke, uključujući ali ne ograničeno na razumne zakonske troškove i troškove koji su naplaćeni ili na drugi način nastali od strane Pružaoca usluge u vezi sa ili na osnovu takvog zahteva, tužbe, radnje, molbe ili drugog predloga. UPOTREBA, ČUVANJE, KONTROLA I BRISANJE INFORMACIJA Pridržavamo pravo da kontrolišemo sve reklamne poruke, tekstualne poruke, javne objave i poruke da bi obezbedili da su isti saglasni sa smernicama koje se primenjuju u svako vreme. Iako ne pregledamo svaku poruku koje šalju korisnici Usluga (i to nismo u mogućnosti) i nismo odgovorni za sadržaj ovih poruka, pridržavamo pravo, ali nismo obavezni da izbrišemo ili pomerimo sadržaj, uključujući ali ne ograničeno na profile, javne objave i (tekstualne) poruke, za koje mi prema vlastitom nahođenju smatramo da su suprotne Opštim i posebnim uslovima poslovanja ili drugim primenjivim smernicama, ili su neprihvatljive na drugi način. Bićete isključivo odgovorni za sadržaj profila, javnih objava i (tekstualnih) poruka koje sačuvate putem Usluga ili pošaljete korisnicima Usluga. Ako mislite da reklamna poruka, tekstualna poruka ili javna objava na Stranicama krši Vaše autorsko pravo, molimo da pročitate Pravila o autorskim pravima. Sve tekstualne poruke mogu da se pregledaju a sadržaj eksplicitnog pornografskog karaktera će se izbrisati. Korisnici koji se neprikladno ponašaju biće uklonjeni sa Stranica. Pružaoc usluga ima pravo da prekine/obustavi pretplatu i/ili račune koji su neaktivni jedno određeno vreme. Saglasni ste sa činjenicom da Pružaoc usluga nije odgovoran ako informacija koja je poslata putem Usluga nije sačuvana ili je greškom uklonjena. OTKAZ I PREKID – BEZ PRAVA OPOZIVA, PROBNOG PERIODA ILI OTKAZNOG ROKA Pravo opoziva, probnog perioda ili otkaznog roka se ne primenjuje na Usluge. Pružaoc usluga nudi korisnicima mogućnost isključenja Usluga. Pružamo Vam informacije o ovome u Opštim i posebnim uslovima poslovanja, na web stranicama koje pripadaju Uslugama, u samim Uslugama i/ili putem naših (SMS) poruka. Poruka o besplatnoj registraciji od Pružaoca usluga (ako je primenjivo) takođe sadrži informacije o tome kako da se otkažu Usluge. Ako se Usluge pružaju putem SMS-a, Usluge se u pravilu mogu otkazati slanjem SMS poruke sa reči STOP kao tekst. Možete da pošaljete ovu poruku na skraćeni broj (kratki kod) koji ste koristili za pristup Uslugama. Na primer, možete da pošaljete STOP poruku na primenjive kratke kodove i otkaz će odmah da deluje po prijemu zahteva za prekid. Za dalje detalje, pogledajte Opšte i posebne uslove poslovanja, i/ili kliknite na zastavu Vaše zemlje. Možete takođe da pošaljete email na prikazanu adresu na Stranicama i/ili kroz Usluge, ili pozovite broj, naveden u Posebnim uslovima poslovanja. U tom slučaju, otkaz će imati dejstvo u roku od 48 časova po prijemu zahteva za prekid. Međutim takse se mogu pojaviti na Vašem računu za mobilni telefon sledećeg meseca, jer mrežni operateri obračunavaju retroaktivno. Pružaoc usluge može, prema vlastitom nahođenju, bez prethodne obavesti, da prekine ili otkaže Vašu upotrebu Usluga u bilo koje vreme i da izbriše ili ukloni Registrovane informacije u okviru Usluga. Saglasni ste sa činjenicom da Pružaoc usluga može da prekine ugovorni odnos sa trenutnim dejstvom i može da uništi ili deaktiviše sve registrovane informacije u vezi ovog ugovornog odnosa, kao i liste ili datoteke koje sadrže, sa trenutnim dejstvom, i/ili može da Vam odbije dalji pristup Uslugama. TRANSAKCIJE SA OGLAŠIVAČIMA I/ILI SPONZORIMA Možemo da koristimo oglašivače i sponzore da bi smanjili troškove naših Usluga za Vas. Kao uslov za upotrebu naših Usluga, saglasni ste da možemo da objavimo reklame i druge promocije na našim Stranicama i/ili u našim Uslugama i da možemo da šaljemo reklame i promocije putem SMS-a ili drugih sredstava u vezi sa našim Uslugama. Takođe ste saglasni da nećete blokirati ovakve reklame i promocije i da nećete da ih sprečavate na bilo koji način. ODREĐENE ZEMLJE NE DOZVOLJAVAJU NAM DA VAM ŠALJEMO REKLAMNE PORUKE BEZ VAŠE PRETHODNE IZRIČITE SAGLASNOSTI. ZBOG TOGA JE MOGUĆE DA SE PRETHODNO NAVEDENO NE ODNOSI NA VAS. Objavljivanje reklama ili promocija na našim Stranicama ne predstavlja podršku Pružaoca usluga takvog sadržaja, usluge ili kompanije. Naš cilj je da obezbedimo da su reklame i promocije prikladne za naše korisnike. Imate pravo da u svako vreme zahtevate od nas da Vas ne kontaktiramo putem direktnog marketinga (ne više). Pružaoc usluga neće biti stranka niti će na bilo koji način biti odgovoran za bilo koje transakcije u vezi proizvoda ili usluga koje su navedena treća lica učinila dostupnim ili za sadržaj informacija navedenih u vezi sa proizvodima ili uslugama trećih lica. Saglasni ste sa činjenicom da Pružaoc usluga nije odgovoran za štete bilo koje vrste koje nastaju iz takvih transakcija. PRAVA INTELEKTUALNOG I INDUSTRIJSKOG VLASNIŠTVA Upoznati ste i saglasni sa činjenicom da sadržaj i softver koji se koristi u vezi sa Uslugama, u daljem tekstu Softver, sadrži poverljive informacije koje su zaštićene važećim i primenjivim pravima o intelektualnom vlasništvu. Osim ako je ovde drugačije određeno, sva prava, naslovi i interesi u i za svaku intelektualnu imovinu, imovinska prava ili druga prava povezana sa nematerijalnom imovinom koja se koristi, razvija, prilagođava, uključuje ili praktikuje u vezi sa bilo kojom Uslugom ("Prava intelektualnog vlasništva") su vlasništvo Pružaoca usluga ili njegovih davaoca licence i saglasni ste da nećete zahtevati interes u ili vlasništvo bilo kakvih prava intelektualnog vlasništva. Potvrđujete da nemate pravni osnov na prava industrijskog vlasništva koja su Vam preneta i da ne dobivate nikakva prava, izričito ili implicirano, na Uslugama, osim prava koja su izričito odobrena u ovim Opštim i posebnim uslovima poslovanja. "Prava intelektualnog vlasništva" znači bilo koja i sva prava prema Zakonu o patentima, Zakonu o autorskim pravima, Zakonu o poslovnim tajnama, Zakonu o trgovačkim markama i bilo koja i sva druga imovinska prava, i bilo koja i sve njihove primene, obnavljanja, proširenja i obnove, sada ili ubuduće na snazi u svetu. Potvrđujete da sve trgovačke marke koje se pojavljuju u Softveru i na Stranicama pripadaju Pružaocu ulsuga ili vlasnicima takvih marki i da su zaštićeni domaćim i međunarodnim Zakonima o trgovačkim markama i autorskim pravima. Bilo koja i svaka upotreba marki koje se pojavljuju u Softveru i na Stranicama, bez izražene pismene saglasnosti Pružaoca usluge ili vlasnika marke, prema tome je strogo zabranjena. Nadalje ste upoznati sa činjenicom i saglasni ste sa tim da podaci u reklamama od oglašivača i/ili sponzora ili informacije koje su Vam posredovane putem Usluga budu predmet Zakona o autorskim pravima, trgovačkim markama, nazivima trgovačkih marki, patentima ili drugim imovinskim pravima i zakonima. Garantujete da nećete da izmenite, iznajmite, pozajmite, date u lizing, posudite, prodate, distribuišete, stvorite ili generišete sadržaj ili proizvode delimično ili u potpunosti izvedeno od Usluga ili Softvera, osim u slučaju da Vam je Pružaoc usluga dao izričitu pismenu saglasnost da to učinite. Pružaoc usluga Vam ovde odobrava a Vi prihvaćate, ličnu, ograničenu, neprenosivu, neekskluzivnu, opozivu i neprenosivu licencu ili dozvolu za instalaciju Softvera i preuzimanje sadržaja, za upotrebu radnog koda njegovog Softvera za upotrebu Usluga na određenom kompatibilnom mobilnom uređaju isključivo za Vašu ličnu nekomercijalnu upotrebu i za upotrebu Softvera i Stranice isključivo u skladu sa ovim Opštim i posebnim uslovima poslovanja, sve dok ne kopirate, menjate ili podešavate bilo koji Softver, izvorne kodove ili sadržaj, umnožavate, modifikujete, izvodite, prenosite, distribuišete, prodajete, preprodajete, stvarate izvedeni proizvod ili sadržaj od njih, rekonstruišete ili pravite reverzibilne sklopove od njih ili na drugi način pokušavate da pronađete izvorni kod (niti dozvoljavate trećim licima da isto čine), koristite ili činite dostupnim Softver i sadržaj osim kao što je izričito navedeno u ovim Opštim i posebnim uslovima poslovanja i pod uslovom da ne prodajte bilo koja prava vezana za sadržaj, Softver i prava intelektualnog vlasništva, kodirate iste, izdajete podlicence za iste, označavate ih sa pravima bezbednosti ili na drugi način prenosite iste. Garantujete da nećete da promenite sadržaj, Softver i prava intelektualnog vlasništva na bilo koji način ili da ćete da koristite izmenjene verzije Softvera i prava intelektualnog vlasništva, uključujući (ali ne ograničeno) da bi dobili neovlašćeni pristup Uslugama. Garantujete da ćete da koristite samo interfejs koji je omogućio Pružaoc usluga da bi dobili pristup Uslugama. Pružaoc usluga daje dozvolu da napravi samo jednu kopiju Informacija na opremi koju koristite za pristup Uslugama i da koristite i pokažete kopiju Registrovanih informacija koje su napravljene na toj opremi u privatne svrhe. ISKLJUČENJE ODGOVORNOSTI / BEZ GARANCIJE PRUŽAOC USLUGA, NJEGOVI DIREKTORI, MENADŽERI, ZAPOSLENICI, DOBAVLJAČI, PREDSTAVNICI I ZASTUPNICI (‘STRANKA PRUŽAOCA USLUGA’) NE PRIHVAĆAJU NIKAKVU ODGOVORNOST ZA ŠTETE KOJE NASTANU ZBOG UPOTREBE USLUGA, MOBILNOG SADRŽAJA, SOFTVERA I STRANICA. VI RAZUMETE I IZRIČITO PRIHVAĆATE DA: - USLUGE, SADRŽAJ, SOFTVER I STRANICE SU ISPORUČENE ‘NA VIĐENO’ I ‘PREMA DOSTUPNOSTI’, BEZ BILO KAKVE GARANCIJE. U SKLADU SA ZAKONSKIM OGRANIČENJEM, STRANKE PRUŽAOCI USLUGA IZRIČITO NE PRIHVAĆAJU BILO KAKVU ODGOVORNOST, BILO IZRIČITO, BILI IMPLICIRANO, ZAKONSKI ILI NA DRUGI NAČIN U VEZI SA USLUGAMA, SADRŽAJEM, SOFTVEROM I STRANICAMA, UKLJUČUJUĆI ALI NE OGRANIČENO NA IMPLICITNU GARANCIJU IMOVINSKIH PRAVA, TRŽIŠNI POTENCIJAL, PRIKLADNOST ZA ODREĐENE SVRHE I NEKRŠENJE IMOVINSKIH PRAVA; - STRANKE PRUŽAOCA USLUGA NE PRIHVAĆAJU BILO KAKVU ODGOVORNOST U VEZI SA BEZBEDNOSTI, POUZDANOSTI, BLAGOVREMENOSTI I IZVEDBE USLUGA, MOBILNOG SADRŽAJA, SOFTVERA I STRANICA. STRANKA PRUŽAOCA USLUGA NE GARANTUJE DA ĆE USLUGE, MOBILNI SADRŽAJ I STRANICE ISPUNITI VAŠA OČEKIVANJA I DA ĆE STRANICE BITI SLOBODNE OD PREKIDA ILI GREŠAKA; - NITI JEDAN SAVET ILI INFORMACIJA, BEZ OBZIRA DA LI JE USMENA ILI PISMENA, KOJI STE DOBILI OD NAS ILI KROZ NAŠE USLUGE, NEĆE STVORITI BILO KAKVU GARANCIJU, OSIM AKO JE OVDE IZRIČITO DATA. NE SMETE DA SE OSLANJATE NA TAKVU INFORMACIJU ILI SAVET; RAZUMETE I PRIHVAĆATE DA PREUZIMATE I/ILI KORISTITE USLUGE, SADRŽAJ, SOFTVER I STRANICE PREMA VLASTITOM NAHOĐENJU I NA VLASTITI RIZIK I DA STE ISKLJUČIVO ODGOVORNI ZA BILO KOJE ŠTETE KOJE NASTANU NA VAŠEM KOMPJUTERSKOM SISTEMU, MOBILNOM TELEFONU ILI GUBITAK PODATAKA KAO REZULTAT PREUZIMANJA ILI UPOTREBE MOBILNOG SADRŽAJA, OVOG SOFTVERA I STRANICA; - U POGLEDU USLUGA CHAT-A: USLUGE, UKLJUČUJUĆI SMS USLUGE, NAMENJENE SU ISKLJUČIVO U SVRHU ZABAVE; SLIKE LICA PRIKAZANIH NA TELEVIZIJI, NA INTERNETU I/ILI MOBILNIM TELEFONIMA SU NAMENJENE ISKLJUČIVO U SVRHU ILUSTRACIJE. U STVARNOSTI OVO NISU LICA KOJA VAM ZAISTA PRUŽAJU USLUGE. - OGRANIČENJE ODGOVORNOST STRANKE PRUŽAOCI USLUGA NEĆE POD BILO KAKVIM OKOLNOSTIMA, UKLJUČUJUĆI NEMAR, BITI ODGOVORNI PREMA VAMA ILI TREĆEM LICU ZA BILO KOJE ŠTETE, UKLJUČUJUĆI ALI NE OGRANIČENO NA DIREKTNU, INDIREKTNU, SPOREDNU, POSEBNU, KRIVIČNU ODŠTETU, KAZNU, DODATNU, ZAKONSKU ODGOVORNOST ILI POSLEDIČNI GUBITAK (UKLJUČUJUĆI ŠTETU ZBOG GUBITKA POSLOVNIH PRIHODA, PREKIDA POSLOVANJA, GUBITKA POSLOVNE INFORMACIJE I SLIČNO) KAO REZULTAT VAŠE UPOTREBE, ZLOUPOTREBE ILI NEMOGUĆNOSTI KORIŠĆENJA USLUGA, MOBILNOG SADRŽAJA, SOFTVERA I STRANICA, ČAK I KADA JE OVLAŠĆENI PREDSTAVNIK PRUŽAOCA USLUGA INFORMISAN O MOGUĆNOSTI NASTANKA OVAKVE ŠTETE (UKLJUČUJUĆI ŠTETU KOJU PRETRPE TREĆA LICA). ODREĐENE ZEMLJE NE DOZVOLJAVAJU OGRANIČENJE ILI ISKLJUČENJE ODGOVORNOSTI ZA DIREKTNE, DODATNE ŠTETE ILI POSLEDIČNI GUBITAK, TAKO DA GORE NAVEDENO OGRANIČENJE ILI ISKLJUČENJE SE MOŽDA NE PRIMENJUJE NA VAS. POTPUNA ODGOVORNOST STRANAKA PRUŽAOCA USLUGA ZA VAS I ZA SVE ŠTETE, GUBITKE I ZAKONSKE ZAHTEVE (UGOVORNE ILI NA OSNOVU NEZAKONITIH RADNJI (UKLJUČUJUĆI NEMAR) ILI NA DRUGI NAČIN) NEĆE U BILO KOJEM TRENUTKU DA PREKORAČI IZNOS KOJI STE PLATILI ZA REGISTRACIJU USLUGA, MOBILNOG SADRŽAJA, SOFTVERA I STRANICA. OPŠTE INFORMACIJE Ovi Opšti i posebni uslovi poslovanja zamenjuju sve prethodne ugovore između Vas i Pružaoca usluga. Ako koristite dodatne usluge, materijal ili softver od trećih lica, dodatni opšti uslovi poslovanja mogu se primenjivati na Vas. Nacionalni zakoni iz Vaše zemlje prebivališta se primenjuju na ugovorni odnos između Vas i Pružaoca usluga, nezavisno od odredbi međunarodnog zakona. Vi i Pružaoc usluga se odričete bilo kojeg prava na porotnički sud u pogledu bilo koje tužbe u vezi sa ovim Opštim i posebnim uslovima poslovanja. Primena UN Konvencije o ugovorima za međunarodnu prodaju robe je izričito isključena. Sporovi će se rešavati pred konačnom i obavezujućom arbitražom prema pravilima arbitražnih udruženja u Vašoj zemlji. Bilo koje propuštanje Pružaoca usluga da izvrši ili se pozove na određena prava ili ugovorne klauzule određene u ovim Opštim i posebnim uslovima poslovanja ne predstavlja na bilo koji način odricanje ili odbijanje ovih prava ili ugovornih klauzula. U slučaju da bilo koja odredba ovih Opštih i posebnih uslova poslovanja postane nevažeća ili neizvodiva od strane nadležnog suda ili postavljenog arbitra, ovakvo određenje neće na bilo koji način delovati na važenje ili izvodivost bilo koje druge odredbe. Naše propuštanje u izvršenju prava koja su nam omogućena pod ovim uslovima kod nastupanja bilo kakvih kršenja koja su određena u ovom Ugovoru, neće predstavljati odustanak od ovih prava nakon ponavljanja ovih kršenja. Naslovi poglavlja koji se nalaze u ovim Opštim i posebnim uslovima poslovanja su navedeni samo zbog jednostavnosti i ne određuju, ograničavaju, tumače ili opisuju na bilo koji način obim ili razmere ovih poglavlja ili na bilo koji način imaju uticaj ovo poglavlje. Usluge izvršava: pogledajte Posebne uslove poslovanja za Vašu zemlju.