http___flower-suite.com_en_house-rules.xml
http___flower-suite.com_kucni-red_1.xml
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General terms Guests are kindly asked to carefully read house rules upon entering and abide by them during their stay at the Flower suite. These house rules define mutual relationship, i.e. responsibilities and rights of the service provider (hereinafter referred to as Lessor) and the customer (hereinafter referred to as Guest). Rights and responsibilities of the guest Guest has the right to: Use the apartment at all times, as well as all appliances and rooms which are at the guest’s disposal, as set out in the contract and valid regulations. Guest is not allowed to: - Bring in easily flammable or explosive materials, guns, narcotics and materials (objects) with strong or unpleasant odours. - Bring in domestic and wild animals. - Bring people not registered or checked-in as guests, to stay in the apartment, stay overnight or sleep there. - Leave appliances, such as air conditioner and other household appliances, turned on when leaving the apartment. Also, windows should be closed before leaving, or ensured against drought and the safe doors closed. - Take any objects, inventory and appliances out of the apartment. - Change the furniture arrangement in the apartment. - Disturb the peace between 10 pm and 8 am and make noise by use of radio-sets, TV or other appliances, as well as musical instruments. Guest is required to: - Abide by house rules and use rooms, inventory and installations carefully. - Keep the apartment and its surroundings clean. The lessor is not obligated to maintain the accommodation during the guest’s stay in the apartment (7 day stay). - Take care of the apartment and the safe key; the fine for a lost key is 50 EUR per key. - Pay special attention to switching off the electrical appliances, taps when not in the apartment. All doors and windows have to be closed prior to switching on the air-conditioner. - On the day of departure, the guest is obligated to vacate the premises by 10 am. For staying in the apartment after 10 am the guest will unconditionally be charged for an additional day with no option of further stay in the accommodation unit. - Call the lessor and together check the apartment before departure. - Pay for all the services which are not included in the price and any damages of the apartment’s inventory. Rights and responsibilities of the lessor Lessor has the right to: - Cancel services to the guest whose behavior disturbs peace and quiet. - Ask the guest for a refund should he/she lose any of the lessor’s inventory and intentionally or through neglect incur damage to lessor’s inventory, installations or furniture. Lessor is required to: - In case of a longer stay (longer then 7 days), change towels and sheets once a week. - Give or send the guest any found or forgotten things. If that is not possible, the lessor is required to keep those things for at least 6 months, and then act according to regulations. Upon the start of the use of accommodation it is assumed that the guest is acquainted with the house rules and that he/she agrees to the terms and conditions stated in the house rules. All complaints shall be considered only if reported during the stay. Subsequent complaints will not be considered. If the guest does not accept these terms, he is obligated to leave the accommodation. For all other enquiries, please contact us!
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Cijenjene goste molimo da pažljivo pročitaju kućni red i pridržavaju ga se tijekom čitavog boravka u apartmanu Flower suite. Svrha ovih pravila je definiranje međusobnog odnosa, odnosno odgovornosti i prava davatelja usluga (u daljnjem tekstu najmodavac) te kupca (u daljnjem tekstu gost). Prava i odgovornosti gosta Gost ima pravo: Koristiti se apartmanom u svako doba dana i noći, svim uređajima i prostorijama koje su mu na raspolaganju, a prema u ugovoru navedenim i važećim propisima. Gost ne smije: - Donositi lako zapaljive ili eksplozivne materijale, oružje, narkotike i materijale (predmete) s jakim ili neugodnim mirisima. - Unositi domaće i/ili divlje životinje u apartman. - Dovoditi ljude koji nisu registrirani kao gosti u apartman, niti im dozvoliti noćenje u apartmanu. - Ostaviti aparate, poput klima uređaja, ali i ostalih kućanskih uređaja, da rade pri izlasku iz apartmana. Također, pri odlasku treba zatvoriti prozore i vrata te ostaviti vrata sefa otvorena. - Uzeti bilo kakve predmeta, inventar i/ili uređaje iz apartmana. - Razmještati namještaj po apartmanu. - Remetiti mir od 22-08 h galamom, korištenjem radija, TV-a ili drugih uređaja, kao i glazbenih instrumenata. Gost je dužan: - Pridržavati se kućnog reda i koristiti apartman s njegovim sastavnim dijelovima, inventarom i instalacijama s dužnom pažnjom. - ODržavati apartman i vanjske djelove koji su sastavni dio apartmana čistim. Najmodavac nije dužan održavati apartman tijekom boravka gosta u apartmanu za vrijeme trajanja boravka do 7 dana. - Voditi brigu o ključevima apartmana i sefa. U slučaju gubitka istih, gost je dužan platiti naknadu od 50 € po izgubljenom ključu. - Isključiti električne uređaje, zatvoriti slavine kada nije u apartmanu. Također, sva vrata i prozori moraju biti zatvoreni prije uključivanja i korištenja klima uređaja. - Na dan odlaska, gost je dužan napustiti prostorije do 10:00 h. U slučaju boravka u apartmanu nakon 10:00 h gost će bezuvjetno biti terećen za dodatni dan bez mogućnosti daljnjeg boravka u smještajnoj jedinici. - Nazvati najmodavca kako bi zajedno obišli i pregledali apartman prije odlaska gosta. Za sva neprijavljena oštećenja u apartmanu gost će odgovarati pred zakonom. - Platiti za sve usluge koje nisu uključene u cijenu i nadoknaditi svu eventualno prouzrokovanu štetu u apartmanu. Prava i odgovornosti najmodavca Najmodavac ima pravo: - Odustati od pružanja usluge najma gostu čije ponašanje remeti mir i tišinu. - Pitati gosta za novčanu nadoknadu ako se namjerno ili zanemarivanjem izgubi i/ili nanese šteta inventaru apartmana, instalacijama ili namještaju. Najmodavac je dužan: - U slučaju boravka gostiju dužeg od 7 dana promijeniti ručnike i plahte, i to jednom tjedno. - Dati ili poslati gostu pronađene i/ili zaboravljene stvari. Ako to nije moguće, najmodavac je obvezan zadržati te stvari najmanje šest mjeseci, a zatim djelovati u skladu s propisima. Pri početku korištenja smještaja pretpostavlja se da je gost upoznat s kućnim redom i da je on/a pristao na sve navedene uvjete. Ako gost ne prihvaća ove uvjete, dužan je napustiti smještaj.