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Responsible Gaming Responsible and Fair Gambling At 10Bet, we take both our responsibilities and our customers extremely seriously. We are 100% committed to an efficient, secure, fair and socially responsible service. We want our customers to enjoy their internet betting experience with us safely. Happy customers are repeat customers and we are pleased to share the company of many loyal visitors who come back time and again to enjoy the thrills and spills of placing a sporting bet. Part of our success lies in our firm but fair approach to responsible and fair gambling. To this end have put into place a range of measures to ensure that everyone who enjoys our internet betting service does so in as safe a way as possible. 10Bet is dedicated to ensure that its customers enjoy gaming and take it asan entertaining and fun experience. We take responsible gaming very seriously and are available should you feel like gambling is becoming a problem. If you feel you may have a problem with your gambling, ask yourself the following questions: - Have you ever happened to miss work or college for gambling? - Do you feel gambling is for you a way out of a boring or unhappy life? - If you happen to gamble all your money away, would you feel depressed? Would another gambling session be the only exit? - Have you ever happened to gamble all your money away, including your food money or the bus fare home? - Can you admit freely to the amount of money or time gone in gambling? - Have you ever been reproached for gambling too much? - If in need to get gambling money, would you steal, lie or sell precious assets? - Do you set aside money for gambling? Would you spend it in a different way? - Do your prefer gambling to your family, friends or other ways to have quality time? - Do you feel an urge to recover all your losses straight away when you happen to incur some? - Do you respond to arguments, frustrations or disappointments with desire to gamble more? - Is gambling driving you depressed or suicidal? The more positive answers you get to the above questions, the more serious gambling problem you may have. If so, you may need to contact for help and advice special dedicated centres such as www.gamecare.co.uk Rules All 10Bet transactions are covered by our terms and conditions as well as Betting Rules and General Rules. Our rules are clear and transparent and we do everything in our power to enforcethem as effectively and equitably as possible. Amongst the range of rules applied at 10Bet are that clients must be at least 18 years of age. User name and security confidentiality are the client's responsibility. Bets, once placed cannot be changed. For the full details go to Betting Rules. Restricted Territories We cannot open accounts, process a sporting bet or conduct financial transactions for individuals residing in USA and Israel. 10Bet's Privacy Policy We may use your personal information for processing bets, managing your account, administering services and researching information. 10Bet is the sole owner of this personal information; we do not share it. If you wish to amend the information or to receive a copy, please contact us. Use of Cookies We may use cookies for the above purposes. We do not monitor individual customer activities. 10Bet does not disclose information about individual customers. Minor Protection and Self-Exclusion policy 10Bet requires customers to declare that they are of lawful age. We pursue reasonable measures to verify this including electronic age verification and random age checks. We do not target advertising at minors. Help you prevent minors from gambling Use child protection software. Do not leave the computer unattended when you are logged on. Do not share your credit card or bank account details. Do not leave the "Save Password" option enabled. Create separate computer profiles for your children. If you know a registered user below the lawful age in their jurisdiction, please contact us at csd@support.10bet.com. Self-exclusion or Opt-out We realize that for few customers gambling might become a serious problem and for such customers we offer self-exclusion option for a period from six months up to five years as per customer's request. If you require to self-exclude, please contact us via your registered email address to csd@support.10bet.com, specifying the period you wish to be self-excluded for. Kindly note, that only upon clear 'self-exclusion' request will your account be suspended as per the agreed time. Otherwise all accounts are in status 'closed' and can be reopened any time upon customer's request. 10Bet holds responsibility to keep self-excluded only the accounts which are specifically mentioned in the customer`s request. Know your limits and keep control Establish safe gambling limits. If you think you have a gambling problem contact the GamCare confidential helpline on 0845 6000 133 or visit www.gamcare.com or www.gamblersanonymous.com
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