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Privacy policy At Haines Watts, we’re committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy in line with developments in Data Protection, so please check this page regularly. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to GDPR.SEM@hwca.com or by writing to Haines Watts SEM Limited, 1 Rushmills, Northamptonshire, NN4 7YB. Alternatively, you can telephone 01604 746760. How do we collect information from you? We obtain information about you when you use our website, for example, when you contact us about products and services or if you register to receive our newsletters. What type of information is collected from you? The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. How is your information used? We may use your information to: - send you communications which you have requested and that may be of interest such as changes in legislation, business advice and promotions of our services; - to carry out our obligations arising from any contracts entered into by you and us; - dealing with entries into a competition or poll; - seek your views or comments on the services we provide; - notify you of changes to our services; - process a grant or job application. We are legally required to hold some types of information to fulfil our statutory obligations and we will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. Who has access to your information? We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. Third party service providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected. Your choices You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the work we do, our clients and our products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information. We will not contact you for marketing purposes by email or other messaging service unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us. How you can access and update your information The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us. You have the right to ask for a copy of the information Haines Watts hold about you. We may charge you a fee to cover any costs incurred in providing you with details of the information we hold about you. When the request is made, we may send you a fees notice, detailing any applicable fees that will be charged. Security precautions in place to protect the loss, misuse or alteration of your information When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and protected with the following software – Encrypted with 128 bit keys on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Profiling We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. Use of ‘cookies’ - What are cookies? Cookies are widely used tiny pieces of software (files) that are installed on a computer or mobile device when an individual visits a website. Windows Explorer, which is one of the main internet browsers, will usually store these files in a folder called ‘cookies’ in ‘documents and permissions’ on computers running Microsoft Windows. Cookies allow websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information about that user for when they access the site again in the future. By using and browsing the Haines Watts Service Charge website, you consent to cookies being used in accordance with our policy. If you do not consent, you must turn off cookies or refrain from using the site. Most browsers allow you to turn off cookies. To do this, look at the ‘help’ menu on your browser. Switching off cookies may restrict your use of the website and/or delay or affect the way in which it operates. - What type of cookies are there? Broadly, there are 4 types of cookie: Strictly necessary cookies. These are cookies that are essential to make a website work and enable features that users have specifically asked for. These types of cookies are commonly used with e-billing. Without use of cookies, these features of the website could not operate. Performance cookies. These cookies collect anonymous information about users for the purpose of assessing the performance of a website. Common uses include well-known web analytics tools such as ‘Google Analytics’. Functionality cookies. These are cookies that automatically remember choices that users have previously made in order to improve their experience next time they visit a website. For example, where users select their preferred settings and layout. Targeting or Advertising cookies. These cookies are similar to performance cookies, in that they collect information about users’ behaviour. However, this information is used at individual user level to advertise products and services to users on the basis of the behavioural information collected. - What cookies does the Haines Watts website use? Consent If you continue to use our website we will assume that you are happy to receive all cookies from our website. Links to other websites Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third party site. 16 or under We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information. Transferring your information outside of Europe As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security and data protection measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services. Website recording Our web site may also use the web site recording service that may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by website recording is for Haines Watts internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting. Review of this policy We keep this Policy under regular review. This Policy was last updated in May 2018. Privacy notice relating to clients and products and / or services offered and provided Haines Watts SEM Limited takes the protection of your privacy very seriously. We will only use your personal information to deliver the products and / or services you have requested from us, and to meet our legal responsibilities. How do we collect information from you? We obtain information about you when you engage us to deliver our products and / or services and/or when you use our website, for example, when you contact us about our products and / or services. What type of information do we collect from you? The personal information we collect from you will vary depending on which products and / or services you engage us to deliver. The personal information we collect might include your name, address, telephone number, email address, your Unique Tax Reference (UTR) number, your National Insurance number, bank account details, your IP address, which pages you may have visited on our website and when you accessed them. How is your information used? In general terms, and depending on which products and / or services you engage us to deliver, as part of providing our agreed services we may use your information to: - contact you by post, email or telephone; - verify your identity where this is required; - understand your needs and how they may be met; - maintain our records in accordance with applicable legal and regulatory obligations; - process financial transactions; - prevent and detect crime, fraud or corruption; We are required by legislation, other regulatory requirements and our insurers to retain your data where we have ceased to act for you. The period of retention required varies with the applicable legislation but is typically five or six years. To ensure compliance with all such requirements it is the policy of the firm to retain all data for a period in excess of this from the date we cease to act. Who has access to your information? We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. Any staff with access to your information have a duty of confidentiality under the ethical standards that this firm is required to follow. Third party service providers working on our behalf We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing products and / or services to you on our behalf, for example to process payroll, provide bookkeeping services or deliver other specialist services accessible only via another Haines Watts business. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes. We have put in place measures, based upon model contract clauses supplied by the European commission to ensure your personal data is treated by those third parties in a way consistent with and which respects the data protection legislation. Should you require further information about these protective measures, please contact us using the contact details below. Please be assured that we will not release your information to third parties unless you have either requested that we do so or it is required to complete a task requested by you, or we are required to do so by law, for example, by a court order or for the purposes of prevention and detection of crime, fraud or corruption. How you can access and update your information Keeping your information up to date and accurate is important to us. We commit to regularly review and correct where necessary, the information that we hold about you. If any of your information changes, please email or write to us, or call us using the ‘Contact information’ noted below. You have the right to ask for a copy of the information that offices within the Haines Watts network hold about you. Security precautions in place to protect the loss, misuse or alteration of your information Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given, or where you have chosen, a password which enables you to access information, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Your data will usually be processed in our offices in the UK. However, to allow us to operate efficient digital processes, we sometimes need to store information in servers located outside the UK. We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements. Your choices We may occasionally contact you by post, email, telephone or other online methods of communication with details of any changes in legal and regulatory requirements or other developments that may be relevant to your affairs and, where applicable, how we may assist you further. If you do not wish to receive such information from us, please let us know by contacting us as indicated under ‘Contact information’ below. Your rights Access to your information: You have the right to request a copy of the personal information about you that we hold. Correcting your information: We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards. Deletion of your information: You have the right to ask us to delete personal information about you where: - you consider that we no longer require the information for the purposes for which it was obtained - you have validly objected to our use of your personal information – see ‘Objecting to how we may use your information’ below - our use of your personal information is contrary to law or our other legal obligations - we are using your information with your consent and you have withdrawn your consent – see ‘withdrawing consent to use your information’ below. Restricting how we may use your information: In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where there is no longer a basis for using your personal information but you do not want us to delete the data. Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so. Objecting to how we may use your information: Where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue. Withdrawing consent to use your information: Where we use your personal information under a contractual basis, we will continue to use your information for the period of that contract. Where person information is used on a consent basis, you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given. Please contact us in any of the ways set out in ‘Contact information’ below if you wish to exercise any of these rights. Changes to our privacy notice We keep this privacy notice under regular review and update it here regularly. This privacy notice was last updated on 24 May 2018. Contact information In the first instance, please contact Haines Watts SEM Limited, who will pass you or your query to the relevant firm within the network: Haines Watts SEM Limited 1 Rushmills Northamptonshire NN4 7YB Telephone – 01604 746760 E-mail – GDPR.SEM@hwca.com Complaints We seek to resolve directly all complaints about how we handle your personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office at: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Telephone – 0303 123 1113 (local rate) or 01625 545 745 Website: https://ico.org.uk/concerns For advice, information or simply a quick chat about your service charge needs, please get in touch using our contact form
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Datum zadnje izmjene: 19. travnja 2018. Ovo su Pravila o zaštiti privatnosti tvrtke SPD. SPD čine tvrtke SPD Swiss Precision Diagnostics GmbH i SPD Development Company Limited. Tvrtka SPD zalaže se za zaštitu vaše osobne privatnosti. U svrhe Zakona o zaštiti podataka, tvrtka SPD Swiss Precision Diagnostics GmbH je tvrtka koja kontrolira obradu vaših osobnih informacija na ovom Mrežnom mjestu. SPD upravlja ovim mrežnim mjestom uz pomoć pouzdanih partnera. Ova pravila daju opći pregled vrsta informacija koje prikuplja tvrtka SPD i njezini pouzdani partneri na ovom mrežnom mjestu i prilikom pružanja usluga te načina na koji SPD rabi i štiti te informacije. Ta vam pravila kažu što činiti ako ne želite da se vaše osobne informacije (definirano u nastavku pod „Prikupljanje osobnih informacija”) prikupljaju kad posjetite mrežno mjesto ili prilikom zahtijevanja usluga. Kažu vam i kako možete poslati zahtjev za pristup, ispravljanje, brisanje ili ulaganje prigovora za buduću uporabu vaših osobnih informacija. Ova se pravila primjenjuju samo na ovo mrežno mjesto i usluge koje pruža SPD. Ona se ne primjenjuju, bez ograničenja, na reklamne napise, nagrade i druga oglašavanja ili promidžbe koje tvrtke SPD može sponzorirati ili u kojima može sudjelovati na mrežnim mjestima koja su vlasništvo trećih strana. SPD zadržava pravo izmjene pravila, a da vas ne obavijesti unaprijed. SPD će ovdje objaviti sva nova ili izmijenjena pravila i ohrabrujemo vas da često posjetite ovu stranicu kako biste bili u tijeku. Uporabom ovog mrežnog mjesta, ili ako su dostupne, usluga koje pruža tvrtka SPD (npr. pozivanjem naše unutarnje usluge Linija za skrb SPD), prihvaćate odredbe trenutačnih Pravila o zaštiti privatnosti onako kako su objavljena na ovoj stranici. Nadalje, Uvjeti uporabe primjenjuju se na ovo mrežno mjesto i ove usluge. Ako ne prihvaćate nijednu odredbu ovih pravila, nemojte navesti nijednu osobnu informaciju (definirano u nastavku pod „Osobne informacije koje SPD prikuplja”) na ovom mrežnom mjestu ili prilikom zahtijevanja usluga. Osobne informacije koje SPD prikuplja U ovim pravilima „osobna informacija” znači osobni identifikacijski podatak kao što je vaše: - ime i prezime; - poštanska adresa; - broj telefona i snimke poziva Linije za skrb tvrtke SPD; - bankovne informacije; - zaslonsko ime; - datum rođenja; - adresa e-pošte; - zdravstvene informacije kao što su zdravstvene informacije u vezi s uporabom proizvoda; - preferencije budućih komunikacija; - sve druge informacije koje bi se razumno mogle upotrijebiti za vaše osobno identificiranje i koje prikupljamo kad nas nazovete, posjetite naše mrežno mjesto ili se koristite našim mobilnim aplikacijama ili uslugama. Prilikom uporabe ovog mrežnog mjesta ili usluga, SPD prikuplja neke ili sve prethodno navedene vrste osobnih informacija. Tvrtka SPD neće prikupljati osobne informacije osim ako ove informacije ne pružite dobrovoljno. Kada tvrtki SPD pružite osobne informacije, ovlašćujete tvrtku SPD za uporabu tih informacija u skladu s ovim pravilima. To obuhvaća vaše pravo, kako je propisano ili dopušteno prema lokalnom zakonu, da: - ograničite SPD u uporabi osobnih informacija kako je opisano u ovom pravilima; - zatražite pristup osobnim informacijama ili kopijama tih osobnih informacija koje SPD prikuplja na ovom Mrežnom mjestu; - zatražite da SPD ažurira ili ispravi sve pogreške; - uložite prigovor ili ograničite uporabu svojih osobnih informacija od strane tvrtke SPD; - podnesete zahtjev da SPD blokira ili izbriše vaše osobne informacije iz naše baze podataka i - podnesete tužbu u vezi s obradom vaših osobnih informacija kod relevantnog tijela za nadzor zaštite podataka. Kako biste ostvarili ta prava, javite se tvrtki SPD putem detalja u odjeljku „S kim kontaktirati” u nastavku; Neke usluge mogu se pružiti samo ako nam navedete odgovarajuće osobne informacije. Kako bi se bolje zaštitile osobne informacije koje pohranjuje SPD, SPD će možda morati provjeriti vaš identitet prije odobravanja pristupa vašim informacijama. Ako je dopušteno prema važećem zakonu, naplaćuje se pristojba prije nego što SPD pošalje kopiju bilo koje osobne informacije koju SPD pohranjuje. SPD nema namjeru prikupljati ili zadržati osobne informacije o djeci ispod 13 godina ili kako je definirano prema lokalnim zakonskim odredbama. Naši proizvodi i usluge nisu namijenjeni djeci ispod 13 godina. Ako imate manje od 13 godina, nemojte navoditi nijednu osobnu informaciju putem našeg mrežnog mjesta bez izričitog pristanka i sudjelovanja roditelja ili staratelja. Kako tvrtka SPD rabi vaše informacije Kad na ovom mrežnom mjestu navedete osobne informacije ili kad zahtijevate usluge, SPD će ih upotrijebiti za specifične svrhe za koje se i prikupljaju, uključujući, bez ograničenja, kako slijedi: - SPD može zatražiti od svojim pouzdanih partnera da obrade ili analiziranju prikupljene podatke, uključujući vaše osobne informacije, kao bi prepoznali potrebe kupaca i izašli im susret. - Ako se pretplatite na e-letak ili zatražite informacije od tvrtke SPD, tvrtka SPD šalje vam informacije i/ili ponude o proizvodima i/ili uslugama tvrtke SPD za koje SPD vjeruje da vas mogu zanimati ili vas pozove na sudjelovanje u istraživanju, promidžbi ili drugim aktivnostima koje se odnose na naše proizvode (uključujući, bez ograničenja na, svjedočanstva o našim proizvodima). U bilo koje vrijeme možete odustati od toga da vas tvrtka SPD kontaktira. (Pogledajte u nastavku odjeljak „S kim kontaktirati” za detaljne upute kako prekinuti pretplatu). - Ako od tvrtke SPD zatražite proizvod ili uslugu, SPD može upotrijebiti vaše osobne informacije i podijeliti ih s našim pouzdanim partnerima kako bi se popunio vaš zahtjev, (uključujući, bez ograničenja, omogućivanje isporuke proizvoda ili usluge). Osim za popunjavanje zahtjeva, SPD ne daje ovlaštenje tim pouzdanim partnerima za uporabu vaših osobnih informacija ni na koji drugi način. Napominjemo da će SPD objaviti vaše osobne informacije ako to nalaže zakon. Vaše osobne informacije mogu se podijeliti s tijelima zaduženima za provođenje zakona ili sigurnosnim tijelima u skladu s lokalnim zakonom određene zemlje. Druge informacije koje tvrtka SPD može prikupiti Ovo mrežno mjesto može od vas prikupiti i druge informacije, npr. SPD može pratiti informacije o datumu i vremenu kada ste pristupili našem mrežnom mjestu, vrsti mrežnog preglednika koju upotrebljavate i mrežnom mjestu s kojeg ste se povezali s našim mrežnim mjestom s pomoću kolačića. Kolačić je mala datoteka koja se postavi na vaš uređaj kad posjetite mrežno mjesto i koju mrežno mjesto koje je izdalo kolačić prepoznaje. Tvrtka SPD može rabiti kolačiće kako bi prikupila informacije tijekom vašeg posjeta ovom mrežnom mjestu, kao što su informacije o područjima mrežnog mjesta koja posjećujete i usluge koje rabite putem mrežnog mjesta. Tvrtka SPD prikuplja ove informacije kako bi pomogla u oblikovanju mrežnog mjesta te naših proizvoda i usluga prema vašim potrebama i interesima. Kolačići se također mogu rabiti u svrhu ubrzavanja vaše buduće uporabe mrežnog mjesta. Primjerice, mrežno mjesto može prepoznati da ste pružili osobne informacije i osigurati da se od vas više ne traži pružanje istih informacija ponovno. Većina preglednika postavljena je na automatsko prihvaćanje kolačića. Ako to želite, možete postaviti svoj preglednik da odbija kolačiće ili da vas obavijesti o uporabi kolačića. Odbijanje kolačića na mrežnom mjestu može značiti da ne možete posjetiti određena područja mrežnog mjesta ili primiti personalizirane informacije pri posjeti mrežnog mjesta. Nadalje, tvrtka SPD trajno pokušava poboljšati način promidžbe našeg mrežnog mjesta. Kako bi to tvrtka SPD lakše učinila, možemo mjeriti učinkovitost mrežne prisutnosti prikupljajući informacije o vremenu kada ste pristupili mrežnom mjestu te o sadržaju kojemu ste pristupili unutar mrežnog mjesta. Statistika o mjerenju mrežnog mjesta može se rabiti kako bi se vaša uporaba mrežnog mjesta personalizirala, kao i za anonimnu procjenu statistike o uporabi mrežnog mjesta. Informacije o vašem računalu, kao što su IP adresa (broj dodijeljen vašem računalu svaki put kad pristupite internetu), vrsta internetskog preglednika koji rabite i vrsta operativnog sustava koji rabite, također se mogu prikupiti i povezati s vašim osobnim informacijama. Time se osigurava da mrežno mjesto bude najbolje mrežno iskustvo za korisnike te da bude učinkoviti informativni izvor. Neka od mrežnih mjesta koja posjetite također mogu prikupljati informacije uporabom piksel oznaka (također se nazivaju „čisti gifovi”) koje se mogu dijeliti s pouzdanim partnerima koji izravno pružaju podršku promidžbenim aktivnostima tvrtke SPD i razvoju mrežnog mjesta. Primjerice, informacije o uporabi mrežnog mjesta o posjetima mrežnom mjestu mogu se dijeliti s našom agencijom za oglašavanje u svrhu boljeg ciljanja internetskih reklamnih napisa na mrežnom mjestu. Informacije prikupljene s pomoću ovih piksel oznaka nisu osobne identificirajuće informacije premda se mogu povezati s vašim osobnim informacijama. Kad preuzmete mobilne aplikacije na mobilni uređaj, mi i tada prikupljamo informacije koje navodite. Također, mi automatski prikupljamo informacije putem naših aplikacija. Slijede primjeri vrsta informacija koje automatski možemo prikupljati putem naših aplikacija: - jedinstveni identifikator; - informacija o operativnom sustavu vašeg uređaja; - informacija o načinu uporabe aplikacije. Naposljetku, tvrtka SPD može kombinirati informacije koje pružate s drugim informacijama koje zadržava SPD ili koje je od trećih strana primila. Tvrtka SPD to čini kako bi pružila više ciljanih proizvoda i usluga koji će zadovoljiti vaše potrebe. Sadržaj koji generiraju korisnici Neke stranice tvrtke SPD, platforme društvenih mreža i aplikacije omogućuju korisnicima podnošenje vlastitih sadržaja za druge funkcije kao što su recenzije i komentari. Ne zaboravite da sve informacije koje podnesete ili objavite kao sadržaj koji generiraju korisnici na stranicama tvrtke SPD ili platformama društvenih mreža mogu postati javne informacije. Morate biti pažljivi prilikom odlučivanja hoćete li otkriti svoje osobne, financijske ili ostale informacije u takvim podnošenjima ili objavama. SPD ne može spriječiti druge korisnike u uporabi takvih informacija na način kojim mogu prekršiti ova pravila, zakon, vašu osobnu privatnost i sigurnost. SPD nije odgovoran za rezultate takvih objava. Obrada podataka Pravni temelji za obradu osobnih informacija ovisit će o prirodi interakcije koju imate s tvrtkom SPD. Vrsta podataka koje prikupljamo, cilj i zakonski temelj prema kojima obrađujemo vaše podatke su sljedeći: To uključuje osobne informacije: - navedene tvrtki SPD tijekom uporabe našeg mrežnog mjesta ili usluga; - koje ste objavili na našem mrežnom mjestu, platformama društvenih mreža ili putem naših usluga; - o vašoj uporabi našeg mrežnog mjesta i usluga; - sadržane u ili u vezi s bilo kojom komunikacijom koju ste nam poslali; - ili sadržane u bilo kojem upitu koji ste nam podnijeli u vezi s proizvodima i/ili uslugama. Možemo obraditi bilo koju vašu osobnu informaciju identificiranu u drugim odredbama ovih pravila ako je potrebna za postavljanje, izvršenje ili obranu pravnih zahtjeva, bilo u sudskim postupcima ili u administrativnom ili izvansudskom postupku. Pravni temelj ove obrade naš je legitimni interes, odnosno zaštita i dokazivanje naših zakonskih prava, vaših zakonskih prava te zakonskih prava drugih. Ako obrađujemo posebne kategorije osobnih informacija, npr. zdravstvene informacije u vezi s uporabom proizvoda, to činimo radi osiguranja visokih standarda kvalitete i sigurnosti naših proizvoda. Poveznice na druga mrežna mjesta Tvrtka SPD može pružiti poveznice na druga mrežna mjesta kao uslugu našim korisnicima. Tvrtka SPD nije odgovorna za sadržaj ili upravljanje ovim drugim mrežnim mjestima. Tvrtka SPD ne može jamčiti za pravila o zaštiti privatnosti ovih drugih mrežnih mjesta te vam preporučujemo da pročitate pravila o zaštiti privatnosti takvih mrežnih mjesta neposredno prije uporabe. Predstavnici ili pružatelji usluga SPD katkad zapošljava pouzdane partnere kako bi obavljali funkcije u naše ime u raznim zemljama. Možda će im biti potreban pristup vašim osobnim informacijama, ali isključivo za isporuku usluga opisanih u ovim pravilima. Prijenos informacija izvan vaše zemlje boravišta SPD može prenijeti vaše osobne informacije unutar tvrtke SPD i/ili drugim pouzdanim partnerima. Vaše osobne informacije mogu se prenijeti, pohraniti i obraditi u zemlji različitoj od zemlje u kojoj su prikupljene. Ako to učinimo, prenosimo informacije u skladu s važećim zakonom o zaštiti podataka. Proveli smo postupke i kontrole kako bismo osigurali da su osobne informacije zaštićene bez obzira u kojoj se zemlji pohranjuju ili u koju se prenose. Sigurnost informacija Ugradili smo zaštite protiv gubitka, slučajnog, nezakonitog ili neovlaštenog pristupa ili uporabe podataka. Namjena im je osigurati što je više moguće zaštitu i integritet svih naših informacija, uključujući vaše osobne informacije. Razdoblje zadržavanja osobnih informacija Osobne informacije zadržavamo u razdoblju koje je nužno za ispunjavanje ciljeva istaknutih u ovim pravilima, osim ako je drukčije razdoblje zadržavanja obavezno ili dopušteno zakonom. S kim kontaktirati Ako imate bilo kakvih komentara ili pitanja o ovim pravilima ili želite prijaviti kršenja naših pravila ili želite zatražiti pristup, ispravak ili brisanje svojih osobnih informacija, pišite tvrtki SPD Swiss Precision Diagnostics GmbH., Pažnja: General Counsel, 47 route de St Georges, 1213 Petit-Lancy, Švicarska ili pošaljite e-poštu tvrtki SPD: privacy@spdspark.com. Ako imate upita u vezi s proizvodima, nazovite Liniju za skrb. Našom Linijom za skrb upravlja SPD Development Company Limited u Ujedinjenoj Kraljevini. Kontaktni detalji Linije za skrb prikazani su na mrežnom mjestu vaše boravišne zemlje na stranici „Kontaktirajte nas”. Tijekom poziva uvijek imajte pored sebe proizvod i cijelo pakiranje, uključujući omot od folije. Svi se pozivi snimaju i mogu se pohraniti ili nadzirati za svrhe osiguranja kvalitete i obuke, a vaše se osobne informacije mogu prikupljati kako je prethodno opisano. Prihvaćamo sve prijedloge, ideje ili komentare koje imate u vezi s našim mrežnim mjestom. Svoje prijedloge možete poslati na websuggestions@spdspark.com. Zahvaljujemo na posjeti našem mrežnom mjestu.