http___holidaycars.com_hr_static.aspx_source_cancellation_protection_1.xml
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With cancellation protection you can save your customer high cancellation charge when a cancellation becomes inevitable. The cancellation protection can be purchased easily at the time of booking. What are the benefits? You can cancel for free when: - To minimize the cancellation costs. - Cancellation up to the confirmed pickup date and time. - Cancel without any reason. - The reservation is canceled within 24hr after booking. - The reservation is not confirmed by us. - The alternative is not accepted by your customer. - The customer finds the local additional costs, which were not mentioned in the terms & conditions, too high.(e.g. an out of hours of one-way surcharge). You can cancel your reservation by logging in to our back office system “Herbie” or by phone, e-mail and chat. What are the cancellation fees without the purchase of cancellation protection? - € 25, - 24hr after you made the reservation. - € 50, - Within 48hr of confirmed pickup date and time. - 100% cost if the reservation is to be canceled after the confirmed pickup date and time. Unused rental days are non-refundable.
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U slučaju da morate otkazati vašu predbilježbu - Možete otkazati vašu rezervaciju bez ikakve naknade unutar 24 sata od dana kad ste je izvršili. - Naknada za otkazivanje u iznosu od 25 eura se primjenjuje nakon isteka tih 24 sata - Ovaj trošak može narasti na 50 eura ili više, ukoliko otkažete vašu rezervaciju unutar 48 sati prije vremena preuzimanja koje je otisnuto na priznanici (voucher). Međutim, uz našu zaštitu kod otkazivanja... - Možete minimizirati mogućnost naplate visoke naknade za otkazivanje. - Uz samo 10 eura po rezervaciji, možete otkazati svoju rezervaciju iz bilo kojeg razloga sve do trenutka preuzimanja automobila!