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The scanner did nothing Solution Description Is the scanner correctly connected and latched to the printer? The scanner must be connected and the cable must be attached. See the Getting Started Guide for attachment instructions. See Removing the copier/scanner for instructions on removing the scanner. CAUTION To prevent damage, unplug the printer before checking the copier/scanner connection. Have you printed a configuration page to verify that the printer recognizes the scanner? To verify that the scanner is installed, print a configuration page. To print a configuration page, press the Go button. In the middle right of the page, there will be a block titled “Copy Settings” if the copier/scanner is currently installed. If the block is not there, unplug the printer and plug it back in. If that does not work, make sure that the copier/scanner is properly connected to the printer. See the Getting Started Guide included with your copier/scanner for attachment instructions. See Removing the copier/scanner for instructions on removing the copier/scanner. Did you send a print or copy job before you tried to scan? If you sent a print or copy job before you tried to scan, wait until after the print or copy job is complete before scanning. The job might still be in the queue. Check the light status on the printer. See Printer light patterns for more information. Is the parallel or USB cable working and connected correctly? The parallel or USB cable might be defective. Try the following: Disconnect the parallel or USB cable on both ends and reconnect it. Try printing a job that you know prints. If possible, attach the cable and printer to another computer and print a job that you know prints. Try using a new IEEE-1284 compliant parallel cable or USB-1f compliant cable. See Accessories and ordering information Contact the manufacturer of your computer about changing parallel port settings to ECP (extended capabilities port). 140 Chapter 10 Troubleshooting the copier/scanner EN Do you have other devices running on your computer? The HP LaserJet 1220 Print•Copy•Scan might not share a USB or parallel port. If you have a sound card, external hard drive, or network switchbox connected to the same port as the HP LaserJet 1220, the other device might be interfering. To connect and use the HP LaserJet 1220, you must disconnect the other device or you must use two ports on the computer. You might need to add another interface card. Hewlett-Packard strongly recommends an ECP parallel interface card. See the documentation that came with your computer for information about installing an additional parallel interface card or resolving device conflicts. Solution Description EN Finding the solution 141
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Iskrivljen, neispravan ili nepotpun tekst Možda je prilikom instaliranja softvera odabran pogrešan upravljački program. Provjerite je li u svojstvima pisača odabran upravljački program pisača HP LaserJet 1160 ili HP LaserJet 1320. Ukoliko određena datoteka uzrokuje nepravilan ispis teksta, možda postoji problem s tom datotekom. Ukoliko određeni program uzrokuje nepravilan ispis teksta, možda postoji problem s tim programom. Provjerite je li odabran odgovarajući upravljački program pisača. Možda postoji problem u softverskome programu. Pokušajte ispisivati iz drugog softverskog programa. Možda je paralelni kabel olabavljen ili oštećen. Pokušajte sljedeće: Odspojite kabel i ponovno ga priključite na oba kraja. Pokušajte ispis koji sigurno funkcionira. Ako je moguće, kabel i pisač priključite na drugo računalo, te pokušajte ispis koji sigurno funkcionira. Isprobajte novi paralelni kabel sukladan standardu IEEE-1284B koji je kraći od 3 m. Pogledajte dio Narudžba potrošne opreme i pribora Isključite pisač i računalo. Odspojite paralelni kabel i pregledajte je li na bilo kojem kraju oštećen. Ponovno priključite paralelni kabel, pazeći da spojevi budu čvrsti. Provjerite je li pisač izravno povezan s računalom. Uklonite sve sklopke, pogone za sigurnosno kopiranje na vrpce, sigurnosne ključeve ili druge uređaje priključene između paralelnog priključka na računalu i pisaču. Ti uređaji ponekad mogu ometati komunikaciju između računala i pisača. Ponovno uključite pisač i računalo.