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Clearing printer media jams Occasionally, media becomes jammed during a print job. Some of the causes include the following: The input tray is loaded improperly or it is too full. See Loading media into the input tray for more information. The media does not meet HP specifications. See Printer media specifications for more information. Note When you add new media, always remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing media jams. You are notified of a media jam by an error in the software and the printer status lights. See Status light patterns for more information. Typical media jam locations Toner cartridge area: See Removing a jammed page for instructions. Input tray area: If the page is still sticking out of the input tray, gently try to remove it from the input tray without tearing the page. If you feel resistance, see Removing a jammed page for instructions. Output paths: If the page is sticking out of the output bin, gently try to remove it without tearing the page. If you feel resistance, see Removing a jammed page for instructions. Note There might be loose toner in the printer after a media jam. This toner clears up after a few sheets print. 52 Chapter 6 Troubleshooting the printer ENWW Removing a jammed page CAUTION Media jams might result in loose toner on the page. If toner gets on your clothing, wipe the toner off with a dry cloth and wash the clothing in cold water. Hot water will permanently set the toner into the fabric. Open the toner door and the straight-through output door. Rotate the media jam release levers downward. CAUTION To prevent damage to the toner cartridge, do not expose it to light. Remove the toner cartridge, and place it aside. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. Make sure that you check for jams in the toner cartridge area (A) and the straight-through output path (B). When you have removed the jammed media, replace the toner cartridge, and close the toner door and the straight-through output door. Note The media jam release levers automatically close when you close the straight-through output door. After clearing a media jam, you might need to unplug the printer and plug it back in. Note When you add new media, remove all of the media from the input tray and straighten the stack of new media. ENWW Changing the pickup roller 53
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Otklanjanje zastoja papira 69 Otklanjanje zastoja papira Povremeno, u toku ispisivanja se medij zaglavi. Neki od uzroka uključuju sljedeće: Ulazni spremnici su nepravilno ili previše napunjeni. Pogledajte Umetanje medija za više podataka. Medij ne odgovara HP specifikacijama. Pogledajte Specifikacije medija za pisač za više podataka. Napomena Kada dodajete novi medij, uvijek izvadite sav medij iz ulazne ladice i poravnajte snop novog medija. Time ćete spriječiti da kroz pisač prolazi više listova istovremeno i smanjiti zaglavljivanje. O zaglavljivanju medija javljaju vam greška u softveru i lampice upravljačke ploče pisača. Pogledajte Uzorci lampica stanja za više podataka.