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Privacy Thank you for your interest in our website. The protection of your personal data is important to us. We observe the legal regulations on data protection and data security. In particular, we are subject to the provisions of the General Data Protection Regulation (GDPR), the German Federal Data Protection Act in the version applicable since 25 May 2018 (BDSG) and the German Telemedia Act (TMG). Accordingly, we are in particular entitled to collect and use personal data to the extent necessary to enable you to use our website at www.suplex.de including all services and functions contained therein. Below you will find information on which personal data we collect when you use our website and the services and functions it contains, and how we use this data and for what purposes. Name and address of the controller The person responsible within the meaning of the GDPR and other national data protection laws of the member states as well as other provisions of data protection law is the Data Protection Officer: SUPLEX GmbH Karl-Arnold-Strasse 7 47877 Willich / Münchheide 2 E-mail: mail@suplex.de Website: www.suplex.de Name and address of the Data Protection Officer The data protection officer of the person responsible is: datenzeit GmbH Friedrich-Engels-Allee 200 42285 Wuppertal datenschutz@datenzeit.de www.datenzeit.de III. General information on data processing - Scope of processing of personal data We process the personal data of our users only to the extent necessary to provide a functioning website as well as our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by statutory provisions. - Legal basis for the processing of personal data Insofar as we obtain the consent of the data subject for processing personal data, Art. 6 Para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis. Art. 6 para. 1 lit. b GDPR serves as the legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations that are necessary for the implementation of pre-contractual measures. Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis. Art. 6 para. 1 lit. d GDPR serves as a legal basis in the event that vital interests of the data subject or another natural person necessitate the processing of personal data. If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing. - Data deletion and storage period The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, the data may be stored if the European or national legislator has provided for this in Union regulations, laws or other provisions to which the person responsible is subject. The data shall also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion or performance of a contract. - Provision of the website and creation of log files - Description and scope of data processing Each time you access our website, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected: - IP address - Date and time of the request - Time zone difference to Greenwich Mean Time (GMT) - Contents of the request (concrete page) - Access status/HTTP status code - amount of data transferred in each case - Web page from which the request comes - browser - Operating system and its interface - Language and version of the browser software We cannot assign this data to specific persons. We do not merge this data with other data sources. The legal basis for the temporary storage of data is Art. 6 para. 1 lit. f GDPR. - Purpose of data processing The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the IP address of the user must remain stored for the duration of the session. The storage also takes place in order to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. These purposes also include our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f GDPR. - Duration of storage The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data to provide the website, this is the case when the session in question has ended. In addition, the data will be deleted at the latest after seven days. Storage going beyond this is possible. In this case the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible. - Possibility of objection and removal The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility for the user to object. V Cookies About this cookie policy. This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Your consent applies to the following domains: www.suplex.de What are cookies ? Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement. How do we use cookies ? As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website. What types of cookies do we use ? The cookies used on our website are grouped into the following categories. The below list details the cookies used in our website. How can I control the cookie preferences ? You can manage your cookies preferences by clicking on the “Settings” button and enabling or disabling the cookie categories on the popup according to your preferences. Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org. Applications - Description and scope of data processing Your applicant data will be reviewed by the personnel department after receipt of your application. Suitable applications are then forwarded internally to the department managers responsible for the vacant position. Then the further procedure will be coordinated. In the company only those persons have access to your data who need it for the proper course of our application procedure. The data is processed exclusively in computer centres of the European Union. - Legal basis for data processing Legal basis for the processing of your personal data in this application procedure is primarily § 26 BDSG in the version valid since 25.05.2018. Accordingly, the processing of the data required in connection with the decision on the establishment of an employment relationship is permissible. Should the data be necessary for legal prosecution after completion of the application procedure, it may be processed on the basis of the requirements of Art. 6 GDPR, in particular to safeguard legitimate interests pursuant to Art. 6 para. 1 lit. f) GDPR. Our interest then lies in the assertion or defence of claims. - Purpose of data processing We process the data you have sent us in connection with your application in order to assess your suitability for the position (or any other open position in our company) and to complete the application process. - Duration of storage Candidate data will be deleted after 6 months in the event of rejection. In the event that you have agreed to further storage of your personal data, we will transfer your data to our applicant pool. There the data will be deleted after two years. If you have been awarded a position as part of the application process, the data will be transferred from the applicant data system to our personnel information system. VII. Newsletter - Description and scope of data processing You can subscribe to a free newsletter on our website. When you register for the newsletter, the data from the input mask will be transmitted to us. We verify your consent to receive our newsletter by e-mail by using the so-called double opt-in procedure. This means that we first ask you to actively confirm your agreement to receive the newsletter by sending an e-mail to the e-mail address you provided during the subscription process before we start sending it to you. We use the confirmation information to document and, if necessary, prove your consent. No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The data will be used exclusively for the dispatch of the newsletter. - Legal basis for data processing Legal basis for the processing of data after registration for the newsletter is your consent according to Art. 6 para. 1 lit. a GDPR. - Purpose of data processing The collection of the user’s e-mail address serves to deliver the newsletter. The collection of other personal data as part of the registration process serves to prevent misuse of the services or the e-mail address used. - Duration of storage The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The user’s e-mail address will therefore be stored as long as the newsletter subscription is active. - Possibility of objection and removal The subscription of the newsletter can be cancelled by the affected user at any time. For this purpose there is a corresponding link in every newsletter. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent. If you revoke your consent, we will delete this data and no longer send you any newsletters. - Contact form and e-mail contact - Description and scope of data processing A contact form is available on our website, which can be used for electronic contact. If a user makes use of this possibility, the data entered in the input mask will be transmitted to us and stored. Your explanation of the processing of the data with reference to this data protection declaration will be documented during the sending process. Alternatively, you can contact us via the e-mail address provided. In this case, the personal data of the user transmitted with the e-mail will be stored. The data will not be passed on to third parties in this context. The data will be used exclusively for the processing of the conversation. - Legal basis for data processing Legal basis for the processing of the data is your consent according to art. 6 para. 1 lit. a GDPR. If the purpose of the e-mail contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. - Purpose of data processing The processing of the personal data from the input mask serves us exclusively for the processing of the establishment of contact. If you contact us by e-mail, this is also the necessary legitimate interest in the processing of the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems. - Duration of storage The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the relevant facts have been conclusively clarified. - Possibility of objection and removal The user may revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be deleted in this case. XIV. Use of Google Maps - Scope of processing of personal data On this page map material of the service “Google Maps” is integrated. Provider of this service is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA respectively Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland. The data processed includes in particular your IP address and your location data, which however are not collected without your consent (e.g. through the corresponding settings of your browser). The data can be processed in the USA. In cases where personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI. - Legal basis for the processing of personal data The legal basis for the use of Google Maps is Art. 6 para. 1 sentence 1 lit. f GDPR. - Purpose of data processing By using Google Maps, we are able to visually display geographic information and offer you an easy way to find a route from any location to our company. - Duration of storage We would like to point out that we have no concrete knowledge of the data transmitted and its use by Google. Further information about Google Maps can be found at https://maps.google.com/help/terms_maps.html. The valid data protection regulations of Google can be called up under https://www.google.com/policies/privacy/. - Possibility of objection and removal The processing of the data by Google can be changed and excluded at https://adssettings.google.com/authenticated XXI. Data subject rights If personal data is processed by you, you are the data subject within the meaning of the GDPR and you are entitled to the following rights vis-à-vis the controller: - Right to get notified You can request confirmation from the person responsible as to whether personal data relating to you will be processed by us. In the event of such processing, you may request the following information from the data controller: (1) the purposes for which the personal data will be processed; (2) the categories of personal data processed; (3) the recipients or categories of recipients to whom the personal data relating to you has been or will be disclosed; (4) the planned duration of the retention of the personal data relating to you or, if it is not possible to provide specific information in this regard, criteria for determining the retention period; (5) the existence of a right to rectify or delete personal data concerning you, a right to limit the processing by the controller or a right to object to such processing; (6) the existence of a right of appeal to a supervisory authority; (7) all available information on the origin of the data, if the personal data are not collected from the data subject; (8) the existence of automated decision-making including profiling in accordance with Art. 22 (1) and (4) GDPR and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing on the data subject. You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transfer. - Right to rectification You have the right to have your personal data corrected and/or completed by the data controller if the personal data processed concerning you is inaccurate or incomplete. The data controller must carry out the rectification immediately. - Right to restriction of processing Under the following conditions, you may request that the processing of your personal data be restricted: (1) if you dispute the accuracy of the personal data concerning you for a period of time which allows the controller to verify the accuracy of the personal data; (2) the processing is unlawful and you refuse to erase the personal data and instead request that the use of the personal data be restricted; (3) the controller no longer needs the personal data for the purposes of the processing, but you need them for the assertion, exercise or defence of legal claims, or (4) if you have objected to the processing pursuant to Art. 21 para. 1 GDPR and it has not yet been established whether the legitimate reasons of the data controller outweigh your reasons. If the processing of personal data concerning you has been restricted, such data – apart from their storage – may only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State. If the processing restriction has been limited in accordance with the above conditions, you will be informed by the controller before the restriction is lifted. - Right to erasure (Right to be forgotten) (a) Duty to delete You may request the data controller to delete the personal data concerning you immediately and the data controller is obliged to delete this data immediately if one of the following reasons applies: Personal data relating to you shall no longer be necessary for the purposes for which they were collected or otherwise processed. (2) You revoke your consent on which the processing pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR was based and there is no other legal basis for the processing. (3) You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing or you object to the processing pursuant to Art. 21 para. 2 GDPR. (4) The personal data concerning you have been processed unlawfully. (5) The deletion of your personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject. (6) The personal data relating to you have been collected in relation to information society services offered pursuant to Article 8(1) GDPR. - b) Information to third parties If the person responsible has made the personal data concerning you public and is obliged to delete them in accordance with Art. 17 (1) GDPR, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform the persons responsible for data processing who process the personal data that you, as the person concerned, have requested them to delete all links to this personal data or copies or replications of this personal data. - c) Exceptions The right to deletion does not exist if the processing is necessary. (1) the exercise of freedom of expression and information; (2) to fulfil a legal obligation which processing is subject to under the law of the Union or of the Member States to which the controller is subject or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller; (3) for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i as well as Art. 9 para. 3 GDPR; (4) for archive purposes in the public interest, scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 GDPR, insofar as the law referred to under a) is likely to make it impossible or seriously impair the attainment of the objectives of such processing, or (5) to assert, exercise or defend legal claims. - Right to information If you have exercised your right to rectify, cancel or limit the processing of your personal data against the controller, the latter is obliged to notify all recipients to whom the personal data concerning you have been disclosed of such rectification, cancellation or limitation, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of such recipients by the data controller. - Right to data portability You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. In addition, you have the right to communicate these data to another data controller without being hindered by the controller to whom the personal data was provided, provided that (1) the processing is based on a consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and (2) the processing is carried out by automated means. In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this. The right to receive personal data in a machine-readable format does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. - Right of objection You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of Art. 6 para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions. The person responsible will no longer process the personal data concerning you unless he can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct marketing. If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for such purposes. You have the possibility to exercise your right of objection through automated procedures using technical specifications in connection with the use of Information Society services, notwithstanding Directive 2002/58/EC. - Right to revoke the declaration of consent under data protection law You have the right to revoke your declaration of consent under data protection law at any time. The revocation of your consent does not affect the legality of the processing carried out on the basis of your consent until you revoke it. - Automated decision in individual cases including profiling You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you. This does not apply if the decision (1) is necessary for the conclusion or performance of a contract between you and the person responsible, (2) is authorised by legislation of the Union or of the Member States to which the person responsible is subject and contains appropriate measures to safeguard your rights and freedoms and your legitimate interests; or (3) with your express consent. However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests. With regard to the cases referred to in (1) and (3), the person responsible shall take appropriate measures to protect the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the person responsible, to state his own position and to challenge the decision. - Right of appeal to a supervisory authority Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is in breach of the GDPR. The supervisory authority with which the complaint was lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR. XXII. Amendments to this Privacy Statement The further development of the Internet and our Internet offering may also affect the handling of personal data. We therefore reserve the right to amend this data protection declaration in future within the framework of the applicable data protection laws and, if necessary, to adapt it to changed data processing. The current version of the data protection declaration is always available under the heading “Data protection”.
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Uvijeti korištenja Pravne obavijesti Sadržaji objavljeni na internet stranicama HR-ITC d.o.o., vlasništvo su HR-ITC d.o.o. i mogu se upotrebljavati samo u nekomercijalne svrhe, pri čemu se moraju poštivati i sva navedena upozorenja o autorskim pravima, što znači da se ne smiju prepisivati, umnožavati ili na bilo koji drugi način dijeliti. HR-ITC d.o.o., nije odgovoran za privremenu nedostupnost ili nepotpunu funkcionalnost internet stranica, eventualnu netočnost podataka niti za eventualnu štetu nastalu zbog upotrebe netočnih ili nepotpunih informacija. HR-ITC d.o.o., niti bilo koja druga pravna ili fizička osoba koja je sudjelovala u nastanku i izradi ovih internet stranica, nije odgovorna ni za kakvu štetu koja bi mogla proizaći iz pristupa informacijama, upotrebe ili nemogućnosti upotrebe informacija na tim internet stranicama ili bilo kakve pogreške ili nedostatka u njihovom sadržaju. Također, HR-ITC d.o.o. zadržava pravo izmjene sadržaja. Intelektualno vlasništvo: Svi sadržaji objavljeni na ovim internetskim stranicama HR-ITC d.o.o. kao što su tekstovi, grafički sadržaji, zaštitni znakovi (logotipi), ikonice, sličice, audio i video zapisi, digitalni sadržaji, programski paketi (softver) i ostali nenavedeni sadržaji objavljeni na ovim stranicama, vlasništvo su ili HR-ITC d.o.o. ili trgovca ili dobavljača programskih paketa (softvera) te su zaštićeni domaćim i međunarodnim pravima o zaštiti autorskih prava i prava intelektualnog vlasništva te njihova neovlaštena uporaba nije dopuštena. Ovim istovremeno pristajete na zabranu reprodukcije, umnožavanja ili distribucije dizajna ili podloge internetskih stranica HR-ITC d.o.o., pojedinačnih elemenata stranica, dizajna, logotipa te marke HR-ITC d.o.o. bez izričitoga pisanog odobrenja HR-ITC d.o.o. Dostupnost: Iako vam HR-ITC d.o.o. nastoji dati najbolju moguću ponudu usluga, HR-ITC d.o.o. ne može jamčiti da će usluge na internetskim stranicama HR-ITC d.o.o. odgovarati vašim potrebama. HR-ITC d.o.o. također ne može jamčiti da će usluga biti bez pogrešaka. Ukoliko dođe do pogreške, molimo vas da je prijavite na e-poštu: info@hr-itc.hr kako bismo je otklonili na najbrži mogući način. Pristup na HR-ITC d.o.o. Internet stranicu ponekad može biti nedostupan zbog radova, održavanja ili uvođenja novih sadržaja. Ostale Internet stranice: HR-ITC d.o.o. Internet stranica uključuje poveznice na druge internetske stranice, a materijali su na tim stranicama izvan kontrole HR-ITC d.o.o. i stoga nije odgovoran za sadržaj na tim stranicama. Cijena: Prema cijenama po kojima ste dogovorili uslugu biti će vam izrađen račun. Izmjene: Molimo vas primite na znanje da HR-ITC d.o.o. može u svako vrijeme, bez prethodne najave, ažurirati ili izmijeniti podatke pohranjene na svim svojim internetskim stranicama. HR-ITC d.o.o. zadržava pravo na izmjenu ovih Uvjeta i pravila. Sve promjene primijenit će se na korištenje svih mrežnih stranica HR-ITC d.o.o. Ukoliko se ne slažete s navedenim pravilima korištenja i ne želite ih prihvatiti, molimo vas obratite se našem djelatnicima na info@hr-itc.hr sa svojim primjedbama. Pomoć: Provodimo istraživanja kako bismo dodatno unaprijedili naše usluge. Iznimno bismo cijenili vaš doprinos navedenim istraživanjima pitanjima, komentarima, prigovorima i pohvalama. Molimo vas kontaktirajte HR-ITC d.o.o. na telefonskom broju +385 (0)33 721 172 svakim radnim danom od 08.00 do 16.00 sati, pošaljite e-poštu na info@hr-itc.hr ili nam pišite na adresu HR-ITC d.o.o., Matije Gupca 51, 33000 Virovitica. Molimo vas vodite računa o tome da slanje privatnih poruka elektroničkom poštom može biti nesigurno i podložno neovlaštenom pristupu trećih ili pogrešnoj dostavi. Svaka poruka zaprimljena elektroničkom poštom smatrat će se nepovjerljivom te HR-ITC d.o.o. ne odgovara za sigurnost i privatnost takvih poruka, zadržavajući pritom pravo da iste reproducira, upotrijebi, raspolaže i distribuira trećima bez ograničenja. Nadalje, slobodni smo upotrebljavati ideje, nacrte, stručna znanja ili tehnike sadržane u takvim porukama za bilo koju svrhu, uključujući primjerice marketing usluga sadržanih u takvim porukama. Isključenje odgovornosti: Ovime prihvaćate i podvrgavate se hrvatskom materijalnom pravu kao isključivo mjerodavnom za tumačenje, primjenu i pravne učinke svih dopuštenja, isključenja i uvjeta upotrebe ove internetske stranice. Hrvatski sudovi isključivo su nadležni za sve zahtjeve i sporove koji nastanu kao rezultat upotrebe predmetnih internetskih stranica ili u vezi s njima. HR-ITC d.o.o. ne jamči da su materijali sadržani na predmetnim stranicama primjereni ili korisnički dostupni na određenim lokacijama, odnosno ne odgovara za pristup istima s teritorija država gdje je njihov sadržaj zakonom zabranjen. Smatrat će se da je pristup internetskim stranicama s navedenih lokacija poduzet samovoljno uz odgovornost korisnika prema mjerodavnom pravu. Sve informacije dostupne na internetskim stranicama isključivo su informativnog karaktera, ne smiju se koristiti u komercijalne svrhe niti distribuirati trećima. Informacije o uslugama s ovih internetskih stranica podložne su određenim ograničenjima u vezi sa subjektima kojima takve informacije mogu biti dostupne. Informacije koje HR-ITC d.o.o. objavljuje na ovim internetskim stranicama smatraju se točnima i pouzdanima u vrijeme njihovog unošenja, međutim HR-ITC d.o.o. ne jamči za točnost, istinitost ili pouzdanost bilo kojih podataka pohranjenih na ovim internetskim stranicama. HR-ITC d.o.o. ne jamči, izričito ili prešutno, uključujući jamstva u pogledu utrživosti, odnosno podobnosti za određenu svrhu, niti preuzima bilo kakvu odgovornost za potpunost ili korisnost bilo koje od izloženih informacija, sustava, proizvoda ili procesa. Informacije dostupne na internetskim stranicama ne smiju se smatrati temeljem za donošenje značajnih osobnih, financijskih ili poslovnih odluka, te ste suglasni da nas nećete smatrati odgovornima za neostvarivanje svojih očekivanja u vezi s tim. Do zakonom predviđenih ograničenja, HR-ITC d.o.o. neće odgovarati za bilo kakvu izravnu ili neizravnu, slučajnu, nematerijalnu ili materijalnu štetu, gubitke ili troškove nastale kao rezultat upotrebe ili nemogućnosti upotrebe koje od informacija dostupnih na ovim internetskim stranicama. U tom smislu predlažemo konzultacije s odgovarajućim stručnjakom koji će moći dati savjet posebno prilagođen vašoj konkretnoj situaciji. Privatnost podataka Uvodne odredbe Sukladno Uredbi (EU) 2016/679 Europskog parlamenta i vijeća od 27. travnja 2016. o zaštiti pojedinaca u vezi s obradom osobnih podataka i o slobodnom kretanju takvih podataka te o stavljanju izvan snage Direktive 95/46/EZ (Službeni list Europske unije L 119, 4.5.2016., str. 1., u daljnjem tekstu: Opća uredba o zaštiti podataka), koja je u punoj primjeni od dana 25. svibnja 2018. godine u Republici Hrvatskoj i svim zemljama članicama Europske unije, kao i Zakonu o provedbi Opće uredbe o zaštiti podataka (Narodne novine broj 42/18, u daljnjem tekstu: Zakon) odnosno sukladno pravnom okviru zaštite osobnih podataka u Republici Hrvatskoj i Europskoj uniji te najboljoj europskoj praksi, društvo HR-ITC društvo s ograničenom odgovornošću za međunarodni transport i trgovinu, sa sjedištem u Republici Hrvatskoj, Virovitica, Matije Gupca 51, upisano u sudski registar Trgovačkog suda u Zagrebu pod matičnim brojem subjekta upisa (MBS): 0854387, osobni identifikacijski broj (OIB): 31587016821 (u daljnjem tekstu: Društvo), kao voditelj obrade osobnih podataka korisnika svojih usluga i kupaca, izradilo je Politiku o zaštiti privatnosti korisnika usluga i kupaca. Politika o zaštiti privatnosti je jednostrano obvezujući pravni akt zasnovan na temeljnim načelima u obradi osobnih podataka, kojim se regulira koji podaci korisnika i/ili kupaca se prikupljaju, na koji način se takvi podaci obrađuju, u koje se svrhe upotrebljavaju. Politika o zaštiti privatnosti ujedno upoznaje korisnike usluga i/ili kupce s njihovim pravima u prikupljanju i daljnjoj obradi osobnih podataka, sve u svrhu zaštite njihove privatnosti u širem smislu. Politika o zaštiti privatnosti temelji se na sljedećim načelima obrade osobnih podataka: načelu zakonitosti, transparentnosti i najbolje prakse, načelu ograničene obrade i smanjenju količine podataka, načelu točnosti i potpunosti osobnih podataka, načelu ograničene pohrane, načelu cjelovitosti i povjerljivosti podataka, načelu odgovornosti, načelu povjerenja i poštene obrade, načelu oportunosti (svrhe obrade), načelu obrade u neimenovanom (anonimiziranom) obliku. Politika o zaštiti privatnosti se primjenjuje na sve usluge koje nudi Društvo, pri čemu je cilj Politike na jasan i transparentan način upoznati korisnike i/ili kupce s postupcima obrade njihovih osobnih podataka i njihovim pravima. Prije svega, korisnici i/ili kupci mogu se u svakom trenutku obratiti Društvu sa zahtjevom za izmjenu ili dopunu i/ili ažuriranje podataka koji se na njih odnose, kao i sa zahtjevom za očitovanje o tome u koje svrhe žele ili ne žele da se njihovi podaci obrađuju. Za obradu osobnih podataka odgovorno je Društvo: HR-ITC društvo s ograničenom odgovornošću za međunarodni transport i trgovinu, sa sjedištem u Republici Hrvatskoj, Virovitica Matije Gupca 51, upisano u sudski registar Trgovačkog suda u Zagrebu pod matičnim brojem subjekta upisa (MBS): 0854387, osobni identifikacijski broj (OIB): 31587016821. Kontakt podaci službenika za zaštitu osobnih podataka: e-mail: mario@hr-itc.hr Način prikupljanja i vrste podataka koji se prikupljaju Pojedine usluge koje Društvo pruža zahtijevaju prikupljanje osobnih podataka korisnika i/ili kupaca, pri čemu se prikupljaju osnovni podaci na sljedeće načine: Izravno od strane samih korisnika i/ili kupaca na način da ih korisnici i/ili kupci sami dostave uz privolu Društvu kao voditelju obrade u određenom opsegu podataka koji je bitan za pružanje odgovarajućih usluga. U svrhu pružanja odgovarajućih usluga korisnik i/ili kupac je dužan dostaviti Društvu sljedeće podatke koji su istome potrebni za zasnivanje ugovornog odnosa radi pružanja pojedine usluge: a) ime i prezime; b) tvrtka; c) adresa; d) kontakt broj telefona i/ili mobitela; e) kontakt podatke elektroničke pošte (e-mail adresa); Iz drugih izvoraodnosno od naših poslovnih partnera ili iz javno dostupnih izvora (primjerice, podaci dostupni uvidom u telefonski imenik i druge javno dostupne servise); Automatski posjetom našim mrežnim (web) stranicama, pri čemu se radi o podacima koji su pridruženi mrežnim identifikatorima (adrese internetskih protokola te identifikatori kolačića, kao što su Google Analytics za praćenje interakcije korisnika i/ili kupaca). Kolačić je mala podatkovna datoteka koja se pohranjuje na računalo ili mobilni uređaj pri posjetu određenoj web-stranici. Kolačići se upotrebljavaju radi pružanja boljeg korisničkog iskustva svakom korisniku i/ili kupcu, spremanje preferencija korisnika i/ili kupaca, s ciljem da bi web-stranice radile učinkovitije, kao i za praćenje i ispitivanje korištenja te posjećenosti web-stranice Društva. Kolačići se također upotrebljavaju za praćenje uporabe interneta i izradu korisničkih profila, a potom za prikaz prilagođenih internetskih oglasa na temelju preferencija korisnika i/ili kupca. Isključivanjem i/ili blokiranjem spremanja kolačića korisnik i/ili kupac i dalje može pregledavati web-stranice Društva. Međutim, postoji vjerojatnost da pojedine mogućnosti i/ili funkcionalnosti web-stranice neće biti dostupne takvom korisniku i/ili kupcu, odnosno da će vrijeme potrebno za pristup pojedinim funkcijama web-stranice biti duže od uobičajenog. Predmetni mrežni identifikatori mogu ostaviti tragove koji, u kombinaciji sa drugim identifikatorima i informacijama koje pružaju poslužitelji internetskih usluga, mogu poslužiti za identifikaciju korisnika i/ili kupca. Također, u navedenu svrhu prikupljamo i obrađujemo sljedeće podatke: a) podatke o IP adresi; b) podatke o korištenju pojedinih aplikacija; c) podatke o navikama korisnika i/ili kupaca – navedene podatke kreiramo u svrhu profiliranja korisnika i/ili kupaca. Količina, odnosno opseg osobnih podataka koje Društvo prikuplja ovise o vrsti usluge koju Društvo pruža svojim korisnicima i/ili kupcima, kao i o pravnoj osnovi na temelju koje isto prikuplja podatke. Društvo neprestano vodi brigu o prikupljanju samo nužnog opsega osobnih podataka koji je potreban za postizanje zakonom utvrđene svrhe u koju se podaci obrađuju. U koje svrhe se osobni podaci prikupljaju i dalje obrađuju Osobne podatke Društvo prikuplja kako bi moglo pružati, održavati, štititi i poboljšati svoje usluge vezane za kupnju određenih proizvoda, kako bi razumjelo načine na koje korisnici i/ili kupci koriste pružene usluge i upotrebljavaju mrežne (web) stranice Društva te u svrhu izvršavanja ugovornih obveza Društva. Takve podatke Društvo prikuplja podatke na temelju privole koju je dao korisnik i/ili kupac u jednu ili više točno određenih svrha, kao i u jednom od sljedećih slučajeva. Izvršenje ugovornih obveza Društvo prikuplja i dalje obrađuje osobne podatke korisnika i/ili kupaca u svrhu sklapanja i izvršenja ugovora, rješavanja prigovora korisnika i/ili kupaca te drugih radnji koje su povezane sa sklapanjem i izvršenjem ugovora u skladu s mjerodavnim propisima. Pravnu osnovu za obradu osobnih podataka korisnika i/ili kupaca u naprijed navedene svrhe predstavlja nužnost sklapanja ugovora, odnosno, u slučaju da korisnik i/ili kupac uskrati davanje bitnih podataka, Društvo neće biti u mogućnosti sklopiti ugovor i /ili poduzeti pojedine radnje vezane uz izvršenje sklopljenog ugovora. Ispunjavanje zakonskih obveza Društvo je obvezno na temelju podnesenog pisanog zahtjeva korisnika i/ili kupaca na gore naznačenu adresu službenika za zaštitu osobnih podataka istima omogućiti pristup osobnim podacima koje obrađuje o njima, ispravak netočnih osobnih podataka, brisanje osobnih podataka ili ograničenje obrade osobnih podataka, kao i upoznati ih s mogućnošću prigovora na obradu osobnih podataka te pravom na prenosivost podataka. Izravna promidžba (marketing) Kontakt podaci korisnika i/ili kupaca mogu se koristiti za slanje promidžbenih obavijesti o uslugama Društva ako je korisnik i/ili kupac dao privolu za takvu obradu ili ako postoji legitimni interes Društva za takvim radnjama, osim ako su od tih interesa jači interesi ili temeljna prava i slobode korisnika i/ili kupca koji zahtijevaju zaštitu osobnih podataka. Društvo može koristi kontakt podatke i osobno se obratiti korisnicima i/ili kupcima čije osobne podatke već posjeduje, na temelju legitimnog interesa za slanje promidžbenih obavijesti o svim uslugama koje pruža, koristeći sve dostupne kanale za promidžbu, osim ako se korisnik i/ili kupac ne usprotivi takvoj obradi. Kako bi korisnik i/ili kupac mogao dobivati obavijesti koje odgovaraju njegovim željama i navikama, neophodno je da Društvo koristi određene podatke korisnika i/ili kupaca za izradu personaliziranih promidžbenih obavijesti, sve dok se korisnik i/ili kupac izrijekom ne usprotivi takvoj obradi podataka, odnosno povuče svoju ranije danu prijavu za obradu. Pravna osnova za obradu osobnih podataka u navedene svrhe je legitimni interes Društva, osim ako su od tog interesa jači interes ili temeljna prava i slobode koji zahtijevaju zaštitu podataka. Interne svrhe Društvo koristi određene podatke korisnika i/ili kupaca isključivo za potrebe vlastitih evidencija, u svrhu zaštite legitimnih interesa korisnika i/ili kupaca i/ili Društva. Primjerice, navedeno uključuje korištenje osobnih podataka u svrhu kreiranja ponuda koje zadovoljavaju potrebe i želje korisnika i/ili kupaca, istraživanje i analizu tržišta. Podaci o potencijalnim korisnicima Društvo je također ovlašteno prikupljati podatke o potencijalnim korisnicima i/ili kupcima svojih usluga i/ili proizvoda. Ovi podaci uključuju osnovne podatke (ime i prezime, adresa elektroničke pošte), ali i interese potencijalnih korisnika i/ili kupaca koji se obraćaju Društvu sa željom da ih se informira i /ili im se ponudi određene proizvode i usluge. Pravna osnova za prikupljanje u opisanom slučaju je privola korisnika i/ili kupca. Vremensko trajanje čuvanja i obrade osobnih podataka Ovisno o svrsi i pravnoj osnovi temeljem koje je prikupljaju osobni podaci korisnika i/ili kupaca, Društvo je u pojedinim slučajevima obvezno čuvati osobne podatke u vremenskom trajanju (razdoblju) koje za pojedinu svrhu propisuju mjerodavni propisi ili prestankom svrhe u koju su prikupljeni. Protekom zakonskog roka koji obvezuje Društvo na čuvanje pojedinih osobnih podataka ili prestankom svrhe isti se brišu. U slučajevima kada osnovu za prikupljanje i obradu podataka čini legitimni interes Društva ili privola korisnika i/ili kupca, osobni podaci se čuvaju u sljedećim vremenskim razdobljima: a) podaci o postojećim korisnicima i/ili kupcima: za vrijeme trajanja ugovornog odnosa i 12 mjeseci nakon prestanka; b) podaci o potencijalnim korisnicima i/ili kupcima: 3 mjeseca; Podaci koji se obrađuju temeljem legitimnog interesa Društva i/ili privole korisnika i/ili kupaca mogu se brisati i prije proteka roka navedenog u ovoj Politici, u slučaju da takvo brisanje zahtijeva korisnik i/ili kupac odnosno kada se korisnik i/ili kupac usprotivi takvoj obradi. Prava korisnika/kupaca Pravo na pristup osobnim podacima Društvo se kao voditelj obrade obvezuje na temelju podnesenog pisanog zahtjeva korisnika i/ili kupca, koji zahtjev može biti i u obliku elektroničke pošte, omogućiti pristup osobnim podacima koje obrađuje o njima, informirati ih o svrsi obrade osobnih podataka u koju se obrađuju, o vrsti osobnih podataka koji se obrađuju, o primateljima ili kategorijama primatelja kojima su osobni podaci otkriveni ili će im biti otkriveni, o predviđenom vremenskom razdoblju obrade ili o kriterijima koji se koriste za utvrđivanje tog razdoblja. Pravo na ispravak netočnih podataka Društvo će kao voditelj obrade omogućiti ispravak netočnih osobnih podataka u svakom pojedinom slučaju kada se utvrdi da prikupljeni osobni podaci o korisniku i/ili kupcu nisu točni ili je došlo do promjene podataka korisnika i/ili kupca. Pravo na brisanje osobnih podataka Društvo će izvršiti brisanje osobnih podataka korisnika i/ili kupca u sljedećim slučajevima: a) kada osobni podaci korisnika i/ili kupca više nisu nužni za ispunjenje svrhe obrade, odnosno prestankom svrhe obrade; b) kada korisnik i/ili kupac povuče privolu kao pravni temelj za obradu podataka, a ne postoji druga pravna osnova za obradu podataka; c) kada korisnik i/ili kupac uloži prigovor na obradu podataka (vidi više pod naslovom Pravo na ulaganje prigovora) d) kada su osobni podaci nezakonito obrađeni; e) kada se osobni podaci moraju brisati radi ispunjenja pravnih obveza iz prava Europske unije ili prave države članice kojem podliježe voditelj obrade podataka; f) kada su osobni podaci prikupljeni u vezi s ponudom usluga informacijskog društva u odnosu na privolu djeteta. Pravo na ograničenje obrade podataka Ograničenje obrade osobnih podataka Društvo će osigurati u slučajevima kada korisnik i/ili kupac osporava točnost podataka, kada je obrada nezakonita a korisnik i/ili kupac se protivi brisanju podataka te umjesto toga traži ograničenje njihove uporabe, kada voditelj obrade više ne treba osobne podatke za potrebe obrade ali korisnik i/ili kupac traži podatke za ostvarenje pravnih zahtjeva, kao i u slučaju kada korisnik i/ili kupac uloži prigovor na obradu osobnih podataka temeljenu na legitimnom interesu Društva, uključujući i izradu profila korisnika i/ili kupaca. Pravo na ulaganje prigovora Korisnik i/ili kupac ima pravo na ulaganje prigovora na obradu osobnih podataka koji se odnose na njega ako se podaci obrađuju za potrebe legitimnog interesa voditelja obrade. U tom slučaju Društvo će, kao voditelj obrade, prestati obrađivati osobne podatke, osim ako dokaže da postoje uvjerljivi legitimni razlozi za obradu osobnih podataka u odnosu na prava korisnika i/ili kupca, odnosno u slučaju kada obrada podataka služi radi postavljanja, ostvarivanja ili obrane pravnih zahtjeva. Ukoliko se osobni podaci korisnika i/ili kupca obrađuju za potrebe izravnog marketinga korisnik ima pravo u svakom trenutku uložiti prigovor na obradu za potrebe izravnog marketinga, osobito ako se osobni podaci koriste u svrhu izrade profila. Gdje se osobni podaci obrađuju Osobne podatke korisnika i/ili kupaca Društvo obrađuje u Republici Hrvatskoj. Pod kojim uvjetima se osobni podaci prosljeđuju trećima Osobne podatke korisnika i/ili kupaca Društvo prosljeđuje trećim osobama (uključujući nadležna tijela) samo u sljedećim slučajevima: a) privole korisnika i/ili kupca; b) radi ispunjenja zakonskih obveza Društva; c) kada je takva obrada nužna radi zaštite ključnih interesa korisnika i/ili kupaca. Upravljanje privolama Aktivna uloga korisnika i/ili kupca u zaštiti privatnosti ogleda se u davanju privola kao dobrovoljnog, posebno informiranog i nedvosmislenog izražavanja želja ispitanika kojima on izjavom ili jasnom potvrdnom radnjom daje pristanak za obradu osobnih podataka. Upravljanje privolama podrazumijeva mogućnost da korisnik i/ili kupac aktivnom i nedvosmislenom radnjom ovlasti Društvo na prikupljanje i obradu pojedinih osobnih podataka u jednu ili više svrha (privola ispitanika), odnosno da na jednak način povuče ranije danu privolu radi prikupljanja i obrade osobnih podataka, u jednu ili više svrha. Kome se obratiti U slučaju bilo kakvih pitanja o zaštiti osobnih podataka od strane Društva, korisnici i/ili kupci se mogu obratiti službeniku za zaštitu osobnih podataka putem elektroničke pošte na e-mail adresu navedenu u ovoj Politici o zaštiti privatnosti ili pisanim putem na sljedeću adresu: HR-ITC d.o.o. n/r Službenika za zaštitu podataka Matije Gupca 51 Virovitica Izmjene i dopune Politike o zaštiti privatnosti Društvo zadržava pravo izmijeniti i dopuniti ovu Politiku u bilo kojem trenutku, bez davanja bilo kakve posebne obavijesti zainteresiranim osobama. Iz navedenog razloga preporuča se svim zainteresiranima da redovito provjeravaju sadržaj web-stranica Društva radi informiranosti oko ažurnog sadržaja ove Politike. U Virovitici, svibanj 2018. godine. HR-ITC d.o.o. HR-ITC d.o.o. Matije Gupca 51 Virovitica info@hr-itc.hr