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Customer Service - Frequently Asked Questions - Privacy & Security - Returns & Replacements - Ordering - Sizing Chart - Payment Options - Billing Inquiries - Shipping - Group Sales - Retailers How do I update my information? Updating your information is easy. What information can I update in profile? You can update your contact information, including email address, password and other address information. If I forgot my password? Simply click forgot password from the log in screen and enter your email address and a new password will be sent to your email address on file, or call us at 540-842-1191. Will my email address be sold or shared with other companies? Angry Girl Inc. does not sell or share its customer information in any way including your email address. Your privacy is important to us. Does Angry Girl Inc. store my credit card information? Angry Girl Inc. does not store any credit card information. During the checkout process, you card number is passed through a secure portal where the card information is encrypted for protection. Upon completion of your transaction, the information is no longer in the Angry Girl Inc. database. We do store your first and last name, email address and phone number along with billing and shipping address. We do not share and of your personal information with any third party. What if I am unable to log in? Call customer service at 540-842-1191 to reset your password. Registration In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required. Orders We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data. Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. - We want you to be delighted with all your purchases from Angry Girl Inc. Therefore, if you are unsatisfied with any items that you purchased, send it back for a refund or store credit. If you would like to return merchandise, you must notify Angry Girl Inc. no later than 15 days after receipt of the item(s), which is confirmed by the tracking number provided by our shipping company. All returns past 15 days after receipt of the item(s) will not be accepted and will become a FINAL SALE. We reserve the right to refuse any return that does not meet our requirements including any signs of wear. All returns must be mailed to the following address: Angry Girl Inc. - 26055 Eleys Ford Rd Lignum, VA 22726 Once we have received the item and have fully inspected it, you will be contacted via email with the details of your store credit or refund. Please remember that if you request a store credit, it will be available in your account instantly once your return is received. Store credits are automatically applied to your next order and never expire. If you request for a refund, please allow 1-2 weeks for the refund to be processed and 1-2 billing cycles for the refund to appear on your credit card statement. Shipping Charges on Returns: Please note that you will be responsible for the return shipping costs. A 20% restocking fee will be charged to all returns. In the event that the item to be returned fails to meet your expectations, you will be responsible for all shipping charges. Once we process your return, you will be provided with a store credit or a refund in the same form as the original payment for the amount of the purchased item(s) excluding the 20% restocking fee. In the event that Angry Girl Inc. has shipped an item(s) that was different from your purchase on the original invoice, Angry Girl Inc. will gladly incur all additional shipping costs to ensure that your order is processed correctly. Angry Girl Inc. diligently inspects all items before shipping, therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item returned does not match the original condition, the buyer will not receive any refund or store credit. To ensure proper processing, indicate the reason for return as either "Defective" or "Wrong item or size shipped". If defective, please describe the defect and whether you would like the item replaced or instead store credit. Upon inspection, if item(s) is deemed defective or wrong item(s) shipped, an exact replacement will be shipped to you free of charge or store credit applied if preferred. Please contact us if you require any further assistance. Angry Girl Inc. - 26055 Eleys Ford Rd. Lignum, VA 22726 info@angrygirlinc.com To start shopping simply select the item you wish to add to your shopping cart, select the quantity, size and color and select “add to cart” icon and your items will be added to your cart. When you are finished ordering and you click next you will be able to review your shopping cart. You can edit your items, reduce or add quantities and update the page to reflect the new dollar amounts, continue shopping or proceed to checkout. Shipping cost will be estimated during the checkout process. - Payment Processing Options: Angry Girl Inc. accepts American Express, Visa, Mastercard and Discover credit cards. We cannot accept cash, check’s or COD’s. We can also accept payments through PayPal. All transactions are US Dollars. - If you have a question on a charge from Angry Girl Inc. please call us for help at 540-842-1191. Please have the billing name and order number available. - Angry Girl Inc. offers shipping through Federal Express and also USPS. All orders will be shipped same day if received prior to 5:00 pm EST and the item is not backordered. If your item is backordered you will be notified immediately and given the estimated time to ship or you can cancel your order at that time. Most backorders will ship within 72 hours. If you need further assistance with your shipping needs please contact Customer Service at 540-842-1191. Shipping Estimates Shipping can be estimated before the final check out page on our website. After you place all items you wish to purchase into your cart, proceed to the check out. Shipping cost are based on the destination zip code. Tracking a Package Once Angry Girl Inc. receives your order it will be processed and packaged for shipping. You will be sent an email with tracking instructions at this time. Frequently Asked Questions Privacy & Security Returns & Replacements Ordering Sizing Chart Payment Options Billing Inquiries Shipping Group Sales Please call us at 540-842-1191 Monday through Friday 9:00 am to 5:00 pm EST, for discount information. Orders must be for a minimum of 25 items and can be mixed. Discounts: 25 - 49 10% discount off the website price 50 - 99 20% discount off the website price 100-500 25% discount off the website price
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Ova Politika privatnosti predstavlja pravila privatnosti za hotelglobo.com. Odnosi se isključivo na podatke koji se prikupljaju na ovoj internetskoj stranici. Obavijestit će Vas o sljedećem: - Koje osobne podatke prikuplja ova internetska stranica, kako se ti podatci koriste i s kim se mogu razmjenjivati. - O mogućnostima koje imate u vezi s korištenjem Vaših podataka. - O sigurnosnim mjerama na snazi koje sprečavaju zloporabu Vaših podataka. - Kako možete ispraviti bilo kakve nepravilnosti i pogreške u Vašim podatcima. Prikupljanje, korištenje i razmjenjivanje podataka Mi smo jedini vlasnici podataka prikupljenih na ovoj stranici. Imamo pristup/prikupljamo samo one podatke koje nam Vi dobrovoljno pružite putem emaila ili putem nekog drugog izravnog kontakta s Vama. Ne prodajemo niti iznajmljujemo te podatke nijednoj drugoj internetskoj stranici, pravnoj ili fizičkoj osobi. Koristimo te podatke da bismo Vam odgovorili u vezi s razlogom zbog kojeg ste nas kontaktirali. Ne razmjenjujemo Vaše podatke ni s jednom trećom osobom/stranom izvan naše tvrtke, osim onog što je neophodno da bismo riješili Vaš zahtjev. Osim ako od nas izričito ne zatražite da Vam se ne javljamo, možemo Vas kontaktirati putem emaila u budućnosti da bismo Vas upoznali s posebnim ponudama, novim proizvodima i uslugama, ili izmjenama ove politike privatnosti. Vaš pristup podatcima i kontrola nad njima U bilo kojem trenutku možete zatražiti da Vam više ne šaljemo nikakve obavijesti. Također, u bilo kojem trenutku možete putem emaila ili telefona (email adresa i telefonski broj su navedeni na internetskoj stranici) saznati sljedeće: - Vidjeti koje podatke imamo o Vama (ako ih imamo). - Promijeniti/ispraviti bilo koji od podataka koje imamo o Vama. - Zatražiti od nas da izbrišemo bilo koji podatak ili podatke koje imamo o Vama. - Ako ste zabrinuti/u nedoumici ste u vezi s našim korištenjem Vaših podataka, možete nam to javiti. Sigurnost Poduzimamo sve moguće mjere da zaštitimo Vaše podatke. Kad na našoj internetskoj stranici unesete povjerljive podatke, oni su zaštićeni i online i offline. Kad god prikupljamo povjerljive podatke (kao npr. podatke o kreditnim karticama), ti se podatci šifriraju I nama šalju na siguran način. Ovo možete potvrditi ako se u dnu Vašeg web preglednika nalazi ikonica zaključanog lokota, ili ako se na početku internetske adrese nalaze slova “https”. Koristimo šifriranje za zaštitu povjerljivih podataka unešenih online, no štitimo vaše podatke i offline. Samo se zaposlenicima kojima trebaju ti podatci da bi obavili određeni zadatak (npr. služba naplate ili služba za korisnike) odobrava pristup osobnim podatcima. Računala/serveri na kojima pohranjujemo osobne podatke korisnika čuvaju se u osiguranom okruženju. Kolačići (cookies) Koristimo kolačiće na ovoj stranici. Kolačić je podatak ili dio podatka koji se pohranjuje na tvrdom disku korisnika koji posjećuje neku stranicu. Kolačiće koristimo da bismo unaprijedili Vaš pristup stranici i identificirali Vaše ponovne posjete našoj stranici. Na primjer, kad koristimo kolačić da bismo Vas identificirali, dovoljno je da unesete Vašu šifru samo jednom, i tako Vam štedimo vrijeme dok ste na našoj stranici. Kolačići nam također omogućuju da pratimo Vaše interese i sukladno tome kreiramo sadržaje koji će Vam korištenje naše stranice učiniti potpunijim iskustvom i većim zadovoljstvom. Korištenje kolačića nije ni na kakav način povezano s bilo kojim osobnim podatcima na našoj stranici. Neki od naših poslovnih partnera mogu koristiti kolačiće na našoj stranici (na primjer, oglašivači). Međutim, mi nemamo pristupa tim kolačićima, niti ih možemo kontrolirati. Linkovi Ova internetska stranica sadrži linkove na druge stranice. Molimo Vas da zapamtite da nismo odgovorni za pravila privatnosti tih drugih stranica. Osobna je odgovornost naših korisnika da znaju kad su napustili našu stranicu i da pročitaju izjave o privatnosti bilo koje druge stranice koja prikuplja osobne podatke. Ažuriranje i izmjene Naša se Politika privatnosti može povremeno mijenjati i sve će izmjene biti objavljene na ovoj stranici. Ako mislite da se ne držimo pravila ove Politike privatnosti, kontaktirajte nas odmah telefonom na broj +385 21 481 111 ili nam pišite na email adresu info@hotelglobo.com.