http___mihael-putovanja.hr_kontakt__2.xml
1.1 2.1 3.1 3.2 3.3 4.1 5.1 5.2 5.3 5.4 6.1 7.1 8.1 9.1 10.1 11.1 12.1 12.2 12.3 12.4 12.5 12.6 13.1 14.1 15.1 16.1 17.1 18.1 19.1 20.1 21.1 22.1 23.1 24.1 25.1 26.1 26.2 27.1 27.2 28.1 28.2 29.1 30.1 31.1 32.1 33.1 34.1 35.1 36.1 37.1 38.1 39.1 40.1 41.1 42.1 43.1 43.2 44.1 44.2 45.1 46.1 47.1 48.1 49.1 49.2 50.1 51.1 52.1 53.1 54.1 55.1 56.1 57.1 58.1 59.1 60.1 61.1 62.1 63.1 64.1 65.1 66.1 66.2 67.1 68.1 69.1 69.2 70.1 71.1 72.1 73.1 74.1 75.1 75.2 75.3 75.4 76.1 77.1 78.1 79.1 80.1 81.1 81.2 82.1 83.1 84.1 84.2 85.1 86.1 86.2 86.3 86.4 87.1 88.1 89.1 90.1 90.2 90.3 90.4 91.1 92.1 93.1 94.1 95.1 96.1 97.1 98.1 99.1 99.2 100.1 101.1 101.2 101.3 101.4
Notice provided pursuant to Article 13 of European Regulation 2016/679 Introduction, This section describes the site management methods adopted by DEPECHE Srl Unipersonale, a single-shareholder company managed and coordinated by Portovenere Srl Unipersonale, in relation to the processing of the personal data of users who access and browse the site. In compliance with Article 13 of EU Regulation 2016/679 on the protection of natural persons with regards to the processing of personal data, in addition to the free movement of such data, DEPECHE S.r.l. Unipersonale hereby provides the following information to those who interact with the services offered by this site, which can be accessed online using the following address: www.aniyeby.com The data controller In order to provide its web services, DEPECHE may process data relating to identified or identifiable natural or legal persons. The data controller is DEPECHE S.R. L Unipersonale, a company managed and coordinated by Portovenere S.r.l. Unipersonale, with head office in Italy, at Via dell’Agricoltura n. 47/49, Carpi (MO) 41012. Place of data processing and disclosure and dissemination The following site is "hosted" physically in Italy at DF SOLUTION, while technical assistance is handled by authorised personnel acting in the capacity of data processor. The data controller may disclose the data stored on the site to public bodies or authorities when so required by law or when necessary to protect the data controller's rights. No data originating from the web service is disseminated. Types of data processed Navigation data During standard operation, the computer systems and software procedures used to operate this website acquire certain items of personal data automatically through the use of Internet communication protocols. This information is not collected in order to be associated with identified individuals; however, the nature of this information is such that it could - through processing and association of data held by third parties - allow users to be identified. This kind of data includes IP addresses, domain names of computers used by users connecting to the website, as well as the URI (Uniform Resource Identifier) addresses of any resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the server reply status (successful, error, etc..) and other parameters relating to the user’s operating system and computer environment. This data is used for the sole purpose of obtaining anonymous statistical information about site usage and to check that the site is working properly. This data is deleted immediately after processing. This data could be used to ascertain liability in the event of computer crimes against the site. Data provided voluntarily by the user Users can interact with the site and in doing so provide their own personal data when registering their “account” or by subscribing for the “Newsletter”. Detailed information is provided in the specific data consent forms linked to the account and newsletter. Cookies All the information about cookies are available in our cookie policy . Purposes of the processing and legal basis We intend to process your data, with your specific consent where necessary, for the following purposes: - to allow the user to navigate and browse the website; - to allow the user to purchase our products by signing up for a user account; - to send newsletter with commercial and advertising emails relating to Aniyeby initiatives and products; - For “Soft Spam” , i.e. to send marketing emails to its customers regarding promotional and commercial initiatives concerning products and services similar to those they have purchased through the site and offering discounts therefor; - to meet legal, accounting, and tax requirements; - to process non-identifying statistics. The legal basis of the processing of personal data for the purposes stated in sections a-b is set out in Article 6, section 1, subsection b,) of the EU Regulation (processing is necessary in order to perform an agreement to which data subject is a party or to take action prior to entering into an agreement) as the processing is necessary in order to provide the services you have requested or to meet a legitimate interest of the data controller to meet users' requests (article 6, section 1, subsection f, of the GDPR). The provision of personal data is compulsory for these purposes in order for your request to be met and failure to provide such data would make it impossible to render the services requested. In order to send you the newsletter (subsection c), your data is processed by DEPECHE following a request for your consent (Article 6, section 1, subsection a) of the GDPR). The provision of data in this case is optional and the user may unsubscribe from the newsletter at any time. The processing of "soft spam" (subsection d) is based on the data controller's pursuit of a legitimate interest consisting in the performance of direct marketing activities aimed at the customers thereof under the conditions established by Article 130 section 4 of Italian Legislative Decree 196/2003 as amended by Italian Legislative Decree 101 of 2018 and by section 47 of the recitals of the GDPR. The user may object to the processing at any time by sending an email to:info@depeche.it. Finally, the purpose stated in subsection e) finds its legal basis in the need to meet a legal requirement (Article 6, section 1, subsection c, of the GDPR), while for the creation of statistics, anonymous data is used that is not covered by the data protection legislation. Account registration When you sign up for an account on this site, we gather information about you, including your first name, surname, email address, and the password you create. Through this account, you will be able to place orders and view and track your purchases. At the time of payment (check out), other data will be requested, such as your address, telephone number, and payment methods, in order complete your order and ship your purchase. This information will be used to: - generate your account to enable you to place orders in compliance with our General Conditions; - identify yourself when accessing your account; - provide assistance relating to your purchases; - process your order and provide a payment receipt; - inform the courier of your order; - carry out anonymous analyses and research to develop and improve our services (for example, to identify the most clicked product). Newsletter subscription Your email address will be requested if you subscribe to newsletters from Depeche with commercial and advertising emails. The processing of user data for newsletter subscription purposes finds its legal basis in the consent request sought from the user for the sending of marketing emails. Provision of data is optional and the only consequence of failure to provide data is that you will not receive newsletters from Depeche. You can unsubscribe from the newsletter at any time using the unsubscribe link in the emails you receive. Depeche is required to delete your data and provide confirmation thereof. Recipients of personal data User data will be processed by Depeche internally, by staff in the marketing and administration departments who have been specifically authorised to carry out this task. Furthermore, data may be disclosed to: - Couriers for the processing and delivery of your order; - Third parties that carry out various activities linked to the promotion and support of our services. These include website assistance and hosting providers, ecommerce software maintenance providers, marketing service providers, partners who manage our email marketing and payment service providers and/or banks which allow payment for purchases; - Companies that provide goods inwards, storage, packaging and packing, and shipping services; - Tax and accounting, legal, and financial advisors for the management of the administrative aspects of the relationship; - Any public body required in order to comply with laws or regulations. Data storage and retention Pursuant to Article 5 of EU Regulation n. 679/2016 "Principles relating to processing of personal data", data will be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed. The data required for invoicing purposes will be retained for 10 years as of issue of the payment receipt, following recording of the remuneration in compliance with regulations concerning the keeping of accounting records and the evidentiary purposes thereof. The data gathered for newsletter subscription purposes will be retained until receipt of an unsubscribe request or revocation of consent. The personal data processed for soft spam purposes will be retained by the data controller until receipt of opposition to such processing, which must be sent by email to info@depeche.it. Transfer of data to outside the EU Your data will not be transferred to countries outside the European Union. Data subjects’ rights Data subjects may independently access their personal account in order to: - Access their personal data and download copies of this data; - Delete their personal data from the data controller's database; - Rectify, modify, and update their personal data; - Unsubscribe from newsletters. Furthermore, by sending an email to info@depeche.it. , the data subject may: - Object to the data controller sending commercial emails concerning similar services and products ("soft spam"); - Seek a restriction of the processing of their personal data or object to such processing by the data controller, pursuant to Article 18 of the GDPR; - Receive personal data concerning them in a structured, commonly used, and machine-readable format (Right to portability" Art. 20 of EU Regulation 2016/679); - Be informed in the event that their data suffers a serious infringement (Article 34 of the GDPR). Finally, the data subject may file a complaint with the data protection authority (known as the Garante per la protezione dei dati personali in Italy ) if they feel that the data concerning them has been processed in a way that breaches the said European Regulation. ACCOUNT CREATION NOTICE With this notice DEPECHE Srl Unipersonale (single-shareholder company managed and coordinated by Portovenere Srl Unipersonale and data controller) hereby advises you of how your data will be processed, in compliance with EU Regulation 2016/679. Purposes of the processing and legal basis The data collected (first name, surname, email address, password) will be processed by DEPECHE to allow you, once you have created an account, to enter into a purchase agreement for Aniye By goods/products. Once you have signed up for your account, additional data will be requested to complete the purchase (address, telephone number, means of payment). The provision of personal data is necessary in order to register with the site and to purchase Aniye By products; therefore failure to provide this data will render it impossible to make online purchases. The legal basis for the processing of data in connection with the completion of this form is to take action prior to entry into an agreement and as part of an agreement and likewise to meet legal obligations (Article 6, section 1, subsections b and c of the GDPR). Transfer of data to third countries Data will not be transferred to countries outside the EU. Data retention term The account registration data will be retained until the account is closed or for 2 years after total inactivity thereof, while the data required to carry out an online sale will be retained for the following 10 years, as required by the law on the keeping of accounting records and records for evidentiary purposes. Data recipients The data will be processed exclusively by internal DEPECHE staff authorised to carry out this task and by service providers expressly appointed as data processors (for example for site maintenance needs and/or for the purposes of accounting, administrative, and legal advice). Finally, the data may be disclosed to couriers for delivery purposes, in which case such parties act in the capacity of independent data controllers or data processors. The data will not be disseminated. Rights of the data subject Pursuant to Chapter III of the GDPR, the data subject is always entitled to contact the data controller to obtain access to their data, and likewise to obtain the rectification or erasure thereof or the restriction of the processing, or to object to the processing, to obtain data portability, or to revoke consent to the processing (if given), exercising these and the other rights provided for by the GDPR by either by accessing their personal account or by merely writing to the data controller. Finally, the data subject may file a complaint with the data protection authority (known as the Garante per la protezione dei dati personali in Italy) if they feel that the data concerning them has been processed in a way that breaches data protection legislation in force. Data controller The data controller is DEPECHE S.R. L Unipersonale, a company managed and coordinated by Portovenere S.r.l. Unipersonale, with head office in Italy, at Via dell’Agricoltura n. 47/49 , Carpi (MO). For further information on data processing or on exercising the rights stated in the previous section, please contact us at: info@depeche.it. NEWSLETTER FORM NOTICE With this notice DEPECHE Srl Unipersonale (single-shareholder company managed and coordinated by Portovenere Srl Unipersonale and data controller) hereby advises you of how your data will be processed, in compliance with Article 13 of EU Regulation 2016/679. Purposes of the processing and legal basis The data collected (email address) will be used exclusively to send you our newsletter containing information on initiatives and commercial events organised by DEPECHE. Provision of the email address is necessary in order to subscribe for the service. Failure to provide or provision of incorrect data will render it impossible to receive our newsletter. The legal basis for the processing of data in connection with the completion of this form is your consent (Article 6, section 1, subsection a of the GDPR). Transfer of data to third countries Data will not be transferred to countries outside the EU. Data retention term The account registration data will be retained until the account is closed or for 2 years after total inactivity thereof, while the data required to carry out an online sale will be retained for the following 10 years, as required by the law on the keeping of accounting records and records for evidentiary purposes. Data recipients The data will be processed exclusively by DEPECHE staff or by businesses expressly appointed as data processors (for example, for site maintenance needs). The data will not be disseminated. Rights of the data subject Pursuant to Chapter III of the GDPR, the data subject is always entitled to contact the data controller to obtain access to their data, and likewise to obtain the rectification or erasure thereof or the restriction of the processing, or to object to the processing, to obtain data portability, or to revoke consent to the processing (if given), exercising these and the other rights provided for by the GDPR by either by accessing their personal account or by merely writing to the data controller. Finally, the data subject may file a complaint with the data protection authority (known as the Garante per la protezione dei dati personali in Italy) if they feel that the data concerning them has been processed in a way that breaches data protection legislation in force. Data controller The data controller is DEPECHE S.R. L Unipersonale, a company managed and coordinated by Portovenere S.r.l. Unipersonale, with head office in Italy, at Via dell’Agricoltura n. 47/49 , Carpi (MO). For further information on data processing or on exercising the rights stated in the previous section, please contact us at: info@depeche.it.
1.1 2.1 3.1 4.1 5.1 6.1 7.1 9.1 11.1 13.1 14.1 16.1 17.1 18.1 19.1 20.1 21.1 22.1 23.1 24.1 26.1 27.1 28.1 29.1 30.1 31.1 31.2 32.1 33.1 33.2 34.1 35.1 36.1 37.1 38.1 39.1 40.1 41.1 41.2 42.1 42.2 43.1 44.1 44.2 45.1 45.2 46.1 47.1 48.1 49.1 50.1 50.2 51.1 52.1 53.1 54.1 54.2
Ured Adresa Putnička agencija Mihael d.o.o. Pavlinska 5, 42000 Varaždin, Hrvatska Privremeni voditelj poslova: Milan Kruljac Radno vrijeme: pon – pet 08.00 – 16.00 sati Primanje stranaka u agenciju po dogovoru OIB Telefon info@mihael-putovanja.hr Podaci za uplatu SWIFT: PBZGHR2X (za inozemne uplate) Model: 00 Poziv na broj: datum puta Svrha uplate: putovanje i Vaše prezime Dokumenti za preuzimanje: Pošaljite upit MIHAEL putnička agencija,d.o.o. SJEDIŠTE: Varaždin, Pavlinska 5 Radno vrijeme: ponedjeljak – petak 08.00 – 16.00 sati Privremeni voditelj poslova: Milan Kruljac Nastupa u svojstvu stalno i u punom radnom vremenu zaposlenog voditelja poslova. Ovlaštena je za praćenje poslovanja turističke agencije sukladno odredbama Zakona o pružanju usluga u turizmu. Djelatnost turističke agencije podliježe nadzoru Državnog inspektorata, područni ured Varaždin. Porezni obveznik upisan je u sudski registar: Trgovački sud u Varaždinu pod matičnim brojem MBS: 070077587, temeljem rješenja navedenog suda Tt-07/262-2 od 26.02.2007. Temeljni kapital: 20.000,00 kn uplaćen u cijelosti. Direktor: Milan Kruljac ZAŠTITA PRIVATNOSTI Naziv voditelja obrade: MIHAEL Putnička agencija d.o.o. Adresa: Pavlinska 5, Varaždin OIB: 20054015482 Sukladno Uredbi (EU) 2016/679 Europskog parlamenta i vijeća od 27.travnja 2016. o zaštiti pojedinaca u vezi s obradom osobnih podataka i o slobodnom kretanju takvih podataka (u daljnjem tekstu Opća uredba o zaštiti podataka), koja je u punoj primjeni od dana 25. svibnja 2018. godine u Republici Hrvatskoj i svim zemljama članicama Europske unije, kao i Zakonu o provedbi Opće uredbe o zaštiti podataka (Narodne novine broj 42/18), odnosno sukladno pravnom okviru zaštite osobnih podataka u Republici Hrvatskoj i Europskoj uniji, Mihael putnička agencija d.o.o. kao voditelj obrade osobnih podataka korisnika svojih usluga, zaposlenika i kupaca, izradilo je Politiku o zaštiti privatnosti osobnih podataka te se u skladu s tim traži Ova privola predstavlja pravnu osnovu za prikupljanje i obradu podataka ispitanika te se smatra dobrovoljnim, informiranim i nedvosmislenim izražavanjem želja ispitanika kojom on izjavom ili jasnom potvrdnom radnjom daje pristanak za obradu osobnih podataka koji se na njega odnose. Vrste podataka koji se prikupljaju i obrađuju: Podaci koji se prikupljanju i obrađuju su sljedeći: ime i prezime, adresa, osobni identifikacijski broj (OIB), datum rođenja, spol, kontakt broj telefona i/ili mobitela, kontakt podatke elektroničke pošte (e-mail adresa), podaci iz osobne iskaznice i putovnice, podaci o bankovnom računu i broju kartice, podaci iza isplatu odštetnog zahtjeva za osiguravajuću kuću kao I prateća zdravstvena dokumentacija. Svrha prikupljanja i obrade podataka: Navedeni osobni podaci ispitanika, sukladno pravima i obvezama Zakona o pružanju usluga u turizmu te ugovornim obvezama koje proizlaze iz turističke djelatnosti, koriste se isključivo za potrebe pojedinog projekta (putovanja) baziranog na međusobnim ugovorima. Trajanje čuvanja i obrade osobnih podataka: Ovisno o svrsi i pravnoj osnovi temeljem koje se prikupljaju osobni podaci ispitanika, voditelj obrade je u pojedinim slučajevima obvezan čuvati osobne podatke u vremenskom trajanju (razdoblju) koje za pojedinu svrhu propisuju mjerodavni propisi ili prestankom svrhe u koju su prikupljeni. Obveze voditelja obrade prema ispitaniku: Voditelj obrade podataka obvezan je na temelju podnesenog pisanog zahtjeva ispitanika na gore naznačenu adresu voditelja obrade podataka istom omogućiti pristup osobnim podacima koje obrađuje o njemu, ispravak netočnih osobnih podataka, brisanje osobnih podataka ili ograničenje obrade osobnih podataka, kao i upoznati ga s mogućnošću prigovora na obradu osobnih podataka te pravom na prenosivost podataka. Prosljeđivanje podataka trećim osobama: Osobni podaci ispitanika proslijeđuju se trećim osobama (osiguravajućim kućama, hotelima, avio kompanijama, turističkim agencijama i ostalim trećim osobama ovisno o potrebi, odnosno tipu putovanja) koje sudjeluju u organizaciji putovanja te u tu svrhu koriste osobne podatke ispitanika. Prava ispitanika: Ispitanik ima pravo na pristup osobnim podacima. Voditelj obrade dužan je na temelju pisanog zahtjeva ispitanika informirati ispitanika o osobnim podacima koje obrađuje o njima. Ispitanik ima pravo na ispravak netočnih podataka. Voditelj obrade podataka dužan je ispitaniku omogućiti ispravak netočnih osobnih podataka kada je utvrđeno da prikupljeni osobni podaci nisu ispravni ili je došlo do promjene osobnih podataka. Ispitanik ima pravo na brisanje osobnih podataka kada osobni podaci ispitanika više nisu nužni za ispunjenje svrhe obrade, kada ispitanik povuče privolu kao pravni temelj za obradu osobnih podataka, kada ispitanik uloži prigovor na obradu podataka, kada su osobni podaci nezakonito obrađeni, kada se osobni podaci moraju brisati radi ispunjenja pravnih obveza iz prava Europske unije ili prava države članice kojem podliježe voditelj obrade podataka. Ispitanik ima pravo na ograničenje obrade podataka. Voditelj obrade podataka dužan je osigurati ograničenje obrade podataka u slučajevima kada ispitanik osporava točnost podataka, kada je obrada nezakonita, kada voditelj obrade više ne treba osobne podatke za potrebe obrade ili kada ispitanik uloži prigovor na obradu osobnih podataka. Povlačenje privole: Ispitanik ima pravo u bilo kojem trenutku povući ovu privolu. U tom slučaju, voditelj obrade podataka dužan je odmah prestati s obradom podataka, odnosno obrisati ili anonimizirati osobne podatke, osim ako postoji neka druga pravna osnova obrade osobnih podataka. Potpisom ove privole ispitanik izjavljuje da je upoznat sa svrhom prikupljanja osobnih podataka koji se na njega odnose, da je upoznat s identitetom voditelja obrade osobnih podataka, da dobrovoljno stavlja na raspolaganje svoje osobne podatke, da preuzima obvezu obavijestiti voditelja obrade podataka o svakoj promjeni osobnih podataka. Potpisom i pečatom ove privole voditelj obrade podataka obvezuje se čuvati osobne podatke ispitanika i raspolagati njima u skladu sa zakonskim propisima o zaštiti osobnih podataka i određenjima iz ove privole. Ova privola biti će poslana svakom putniku sa ugovorom o putovanju. PRIGOVORI Sukladno Čl. 10. st. 3. NN 41/14 Zakona o zaštiti potrošača obavještavamo potrošače da nezadovoljstvo na kvalitetu naših usluga te pruženu uslugu mogu iskazati prigovorom u pisanoj formi na slijedeći način i to u roku od 8 dana od pružene usluge ili putovanja.: Adresa: Mihael putnička agencija, do.o.o Pavlinska 5, 42000 Varaždin, Hrvatska ili putem e-maila: info@mihael-putovanja Odgovor na Vaš prigovor dobit ćete u pisanom obliku najkasnije 15 dana od primitka prigovora. Kako bi se dobio odgovor, molimo podnositelja prigovora da navede: ime i prezime te adresu ili e-mail za dostavu odgovora.