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This website uses cookies. By visiting this site you CONSENT to cookies being stored on your machine. Some cookies are necessary for the website to function properly and cannot be refused if you want to visit this site. By clicking on an item or other link on the website or 'Accept', you agree to the use of cookies and other technologies to process your personal data (e.g., IP address) to enhance and personalise your experience. This includes third-party advertising tailored to you, on and off our sites. Additionally, third-party companies, who we partner with, may store cookies on your device and use similar technologies to collect and use certain information for advertising personalisation, measurement and analytics. You may decline consent using the privacy controls directly on your browser. More information can be found on our cookie policy page. Learn more UK Good Deals Limited ("We") are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This privacy policy applies between you, the user of this website and UK Good Deals Ltd, the owner and provider of this website. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is UK Good Deals Limited of Unit 1A, Fishwick Park, Mercer Street, Preston, Lancs, PR1 4LQ. Please read this privacy policy carefully. If you have any requests or queries concerning your personal information or our use of it please contact us at privacy@ghostbikes.com 1.1 We may collect and process the following data about you: name; gender; contact information such as email address, telephone number, billing address, delivery address; demographic information, such as postcode, preferences, interests; Automatically collected data such as IP address; web browser; operating system; list of URLs starting with referring site, affliate urls, your activity on this website, and the site you exit to; details of transactions; in each case, in accordance with this privacy policy. 1.2 We collect information in the following ways: data is given to us by you; data is recieved from other sources; and data is collected automatically. Information that you provide includes information obtained by filling in forms on our website www.ghostbikes.com (our website). This includes information provided at the time of registering to use our site, buying Products from us, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with Products purchased from us or problems with our website. - If you contact us, we may keep a record of that correspondence, his may be via phone, website, post, email or through other means; - We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. These surveys may be carried out on our behalf by third parties. - Details of transactions you carry out through our site and of the fulfilment of your orders and to process payments for Products. - Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. - We may monitor and record telephone conversations with you to ensure consistent service levels, to prevent fraud or other crime and for training purposes. We may collect information from non-registered users of our website by the use of anonymous cookies which keep track of your internet browsing patterns to build up a demographic profile. These cookies may also attach to your computer when you click on one of our advertisements appearing on a third party website. This allows us to manage our relationship with that affiliate site. Anonymous cookies also gather information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. When you register on our site we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us: - To estimate our audience size and usage pattern. - To store information about your preferences, record how you use our website, and so allow us to customise our site according to your individual interests and to direct you to new areas that we think may be of interest to you. - To speed up your searches, and to customise our website based on your browser type. - To recognise you when you return to our site to simplify logging on. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site and you will not be able to shop online at any of our stores or access areas reserved for registered users. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. You can find out more about the way cookies work by visiting www.cookiecentral.com Please note that our advertisers may also use cookies, over which we have no control. Please click here to view our Cookie Policy The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA), however this will be limited to countries determined by the European Commission as providing an "adequate level of data protection" or the US if the company is signed to the Privacy Shield. It may also be processed by staff operating within these areas who work for us or for one of our suppliers. Such staff and suppliers maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. You agree to accept responsibility for any activity that occurs when your account with password is used. You should inform us immediately if you have any reason to believe that your password has become known to anyone else or the password is or is likely to be used in an unauthorised manner. We use information held about you in the following ways: - To ensure that content from our site is presented in the most effective manner for you and for your computer or to improve this website. - For administrative or operational reasons relating to our services or to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. - To carry out our obligations arising from any contracts entered into between you and us. To facilitate orders we may have to share your information with our agents or contractors who assist us in providing our business operations. - For statistical or survey purposes. - To check details on applications for credit and credit related accounts or facilities, and to recover debts or compensation payments. - To allow you to participate in interactive features of our service, when you choose to do so. - To notify you about changes to our service. We like to hear your views to help us to improve our service. From time to time, we may contact you by post, email telephone or fax to ask your opinions. Where you give us permission to do so we may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email, post, fax or telephone. Unless you select otherwise we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. Where you permit us to share your information with selected third parties, we (or they) will contact you by electronic means only if you have consented to this. Integration of the Trusted Shops Trustbadge We have integrated the Trusted Shops Trustbadge on this website in order to display our Trusted Shops Trustmark and offer the Trusted Shops products to customers after placing an order. This serves the protection of our legitimate interests in the optimal marketing of our offer according to art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests. The Trustbadge and the advertised trust badge services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g. your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. Those access data are not analysed and are automatically overwritten no later than seven days after the end of your website visit. Other personal data are transferred to Trusted Shops only if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract concluded between you and Trusted Shops applies. We use Feefo to collect feedback on our service and products How do Feefo use personal data to ask you for feedback via email?" "We share your name, email address and the product/service you purchased (as obtained during the order process) with Feefo, who will send you an email on our behalf asking you to complete a review. Our legal basis for doing this is our legitimate interest in asking for feedback in order to improve our products and services. Please see Feefo?s privacy policy https://www.feefo.com/en-gb/privacy for more information on how Feefo uses the reviews you submit." If you have any questions about this please email Feefo at GDPRcompliance@feefo.com Newsletters and Marketing For delivery of direct marketing to you via email, we'll need your consent, whether via an opt-in or soft-op-in; soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example when you order from us, or ask for more details about a particular product or service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide. If you are not satisfied about our approach to marketing, you have the right to withdraw consent at anytime. You can opt-out of receiving these general emails at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at privacy@ghostbikes.com We use a third party provider, Dotmailer, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter. For more information, please see Dotmailer?s Privacy Policy https://www.dotmailer.com/terms/privacy-policy/ We do not sell, buy, rent or trade email lists with other organisations and businesses. when you register with us or place an order with us to recieve our services, the legal basis for this processing is the performance of a contract between you and us and/ or taking steps at your request, to enter into such a contact. We may use your data to show you adverts and other content on other websites (often referred to as remarketing. If you do not want us to use your data to show you relevant adverts and other content on other websites, please turn off the relevant cookies (please refer to our cookie policy for details. We may disclose your personal information to any member of our group of companies including employees, agents, and/or professional advisors - in order to fulfil the transaction and deliver goods We may disclose your personal information to third parties - to ensure the proper adminstration and smooth running of our website, process user payments and refunds, deliver your goods and fulfil your order. Relevant authourities may require your data to facilitate the detection of crime and collection of taxes or duties. - In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. - If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets. - If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of UK Good Deals Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. When we transfer or receive certain types of sensitive information such as financial or health information we redirect you to a secure server and will notify you through a pop-up screen on our site that this is happening. We have put in place appropriate security measures to protect against the loss, misuse or alteration of information we collect form you. We take on-line security very seriously and are a registered secure site under Comodo High Assurance Secure Server CA. We use a server certificate (also known as a digital certificate) to assure you of our identity and secure socket layer (SSL) to encrypt data transmissions. All reasonable steps are taken to protect your personal information. However, the nature of the Internet means that an absolute guarantee of security cannot be offered and you should be aware that there may be a small security risk in exceptional circumstances when disclosing or uplifting information online. Unless a longer retention period is required or permitted by law we will only hold your data on our systerms for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data is deleted. Even if we delete your data, it may persist on backup or archival media for legal, tax, or regulatory purposes. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. To change your preferences you may also send an email to privacy@ghostbikes.com If you give us your telephone number to contact you but change your mind please use the above telephone number and email to change your preferences. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.. If we have, with your permission, allowed third parties to use your personal information and you change your mind we will take reasonable steps to help you remove your details from their contact or mailing lists but we do not have any control over their activities. The data protection legislation gives you the right to access information held about you. Your right of access can be exercised by making a subject access request. You can request this by emailing us at privacy@ghostbikes.com If you notify us of any inaccuracies in the information we hold about you we will do our best to correct that as soon as possible. Please send us an email at privacy@ghostbikes.com or write to us at UK Good Deals Ltd, Unit 1A, Fishwick Park, Mercer Street, Preston, Lancs, PR1 4LQ. You have the right to request us to delete or remove your data from our systems. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. If you are concerned about how your information is used, you should check this page periodically. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed privacy@ghostbikes.com. General Principles. In the course of its activities UK Good Deal will collect, store and process personal data, including the recording of all telephone calls, and it recognises that the correct and lawful treatment of this data will maintain confidence in the organisation and will provide for successful business operations. Call Record Overview Purposes of call recording. The purpose of call recording is to provide an exact record of the call which can: Help identify company staff training needs; Help improve staff performance; Help protect UK Good Deals staff from abusive or nuisance calls; Establish the facts in the event of a complaint either by a customer or a member of staff and so assist in resolving it; Assist in quality control to identify any issues in processes, with a view to improving them; A call recording may also be used as evidence in the event that an employee?s telephone conduct is deemed unacceptable. This will be passed onto the Customer Service Management. The telephone call recording system in operation will record incoming and outgoing telephone calls and recordings may be used to investigate compliance with UK Good Deals call quality standards, to provide further training, to support the investigation of complaints, to ensure that UK Good Deals complies with regulatory procedures and to provide evidence for any regulatory investigation. UK Good Deals will record telephone conversations from its hosted telephone system. We currently do not record the content of any telephone conversations outside of this operating system i.e. telephone conversations made to and from work provided mobile telephones. Awareness of Call Recording System. UK Good Deals will make every reasonable effort to communicate that calls will be recorded. This will be done by: Publishing this policy on our website www.ghostbikes.com Informing all staff in our company policy staff hand handbook that telephone calls will be recorded for training and monitoring purposes. Informing all clients in the first instance via a recorded announcement or by verbal communication for Incoming calls. Procedures to prevent the recording of sensitive data. UK Good Deals will make every reasonable effort to ensure (PCI DSS) compliance is upheld regarding the recording of such telephony stored data. Credit Card information should only be taken from the client either in person or over the phone. Procedures for managing and releasing call recordings. The recordings shall be stored securely, with access to the recordings controlled and managed by Company Directors and Data Protection Officer. Access to the recordings is only allowed to satisfy a clearly defined business need and reasons for requesting access must be formally authorised only by senior management. All requests for call recordings should include the following: The valid reason for the request. Date and time of the call if known. Telephone extension used to make/receive the call. External number involved if known. Where possible, the names of all parties to the telephone call. Any other information on the nature of the call. The browsing of recordings for no valid reason is not permitted. The Data Protection Act allows persons access to information that we hold about them. This includes recorded telephone calls. Therefore, the recordings will be stored in such a way to enable the Data Protection Officer to retrieve information relating to one or more individuals as easily as possible. Requests for copies of telephone conversations made as Subject Access Requests under the Data Protection Act must be notified in writing to the Data Protection Officer immediately and, subject to assessment, he/she will request the call recording and arrange for the individual concerned to have access to hear the recording. In the case of a request from an external body in connection with the detection or prevention of crime e.g. the Police, the request should be forwarded to the Data Protection Officer who will complete the request for a call recording. Requests for copies of telephone conversations as part of staff disciplinary processes will only be released with the written agreement of the DPO, or any other person authorised by the DPO, who will consult with the Data Protection Officer before approval is granted. Recordings of calls will be stored electronically in a secure environment. Call recordings will be automatically deleted, in line with the Retention Policy of 60 to 90 days.
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Zahvaljujemo se na vašem interesu za naš portal na www.meggle.hr kao i za našu kompaniju. Zaštitu vaših osobnih podataka koji su prilikom posjeta našem portalu prikupljeni, obrađeni i korišteni shvaćamo vrlo ozbiljno. Usvojili smo tehničke i organizacijske korake bismo osigurali da naša kompanija kao i naši vanjski pružatelji usluga poštuju odredbe Zakona o zaštiti podataka. U ovom dijelu naše stranice, želimo vas obavijestiti o opsegu, prirodi i namjeni prikupljanja i korištenja osobnih podataka koje podijelite s nama te o njihovoj obradi i primjeni. Prikupljanje i obrada podataka "Osobni podaci" znače informacije o vama kao pojedincu. Oni uključuju pojedinosti kao što su ime, adresa, telefonski broj i e-mail adresa. Općenito, možete posjetiti našu web stranicu bez potrebe da ostavite bilo kakve osobne podatke – npr. kada jednostavno želite saznati više o našim proizvodima klikom na odgovarajuće stranice. Na ovaj način bilježimo svako pristupanje našoj web stranici i svako preuzimanje datoteka pohranjenih na našim web stranicama. Tako evidentirani log zapisi se koriste za primjenu u internim sustavima i statistici. Naši log zapisi bilježe naziv datoteke kojima se pristupa, datum i vrijeme pristupa, količinu prenesenih podataka, je li pristup bio uspješan, web preglednik i domenu koja se koristi za ovaj pristup. Ovaj proces ne prenosi nikakve osobne podatke s računala, a podaci koje sustav zabilježi se pohranjuju odvojeno od svih osobnih podataka koje nam date na raspolaganje. Također bilježimo IP adrese računala koja pristupaju našim stranicama. U nekim slučajevima, međutim, potrebno nam je vaše ime i adresa i ostali detalji kako bismo osigurali pružanje usluga koje zahtijevate. Ove ostale stavke osobnih podataka se evidentiraju i pohranjuju samo ako ste nam dobrovoljno dali takve informacije – npr. prilikom slanja upita, prilikom prijave na našim stranicama, narudžbom (ili slanjem upita) i tako dalje. Možete povući svoj pristanak za korištenje vaših podataka u bilo kojem trenutku. Ako to želite učiniti, molimo da nas kontaktirate. Specifična svrha, korištenje i dijeljenje osobnih podataka Ako nam date svoje osobne podatke, mi ćemo koristiti takve podatke samo da odgovorimo na vaše upite, da obradimo pitanja o našim uslugama (sudjelovanje u nagradnim igrama i slično), u vezi s vašim povratnim informacijama o kampanjama, ili kako bi vam se omogućio pristup informacijama i ponudama vezanim za pojedine stavke. Svako korištenje vaših podataka mora biti sukladno sa zakonom. Mi ćemo prikupiti, obraditi i koristiti osobne podatke koje ste nam pružili online isključivo u svrhe o kojima smo vas prethodno obavijestili. Vaši osobni podaci će se prenositi ili priopćiti trećim osobama samo ako je to nužno za obavljanje jedne od djelatnosti navedene u prvom stavku 1, odjeljka 2, npr. za slučajeve ako su društva iz MEGGLE grupe sklopila ugovor s pružateljima usluga (npr. kako bi se isporučila roba koju ste naručili) ili ako ste prethodno pristali na takvu razmjenu podataka. Takvim trećim stranama je zabranjeno korištenje osobnih podataka u druge svrhe. Naravno, poštujemo vaše želje ukoliko ne želite da se vaši osobni podaci koriste za dodatno poboljšanje našeg odnosa s kupcima (a posebno za izravne marketinške svrhe ili istraživanje tržišta). Osobne podatke o našim klijentima objavit ćemo ako se zakonom ili sudskim nalogom od nas zahtijeva objavljivanje tih podataka. Objavljivanje osobnih podataka također je moguće u slučaju da je to potrebno kako bi se potvrdili ili podržali naši Opći uvjeti poslovanja ili drugi sklopljeni ugovori. Isto vrijedi i u odnosu na pohranjivanje tih podataka. Nikakvi podaci neće se objaviti za naše komercijalne koristi. Naši zaposlenici i poduzeća koja isporučuju usluge s kojima smo sklopili ugovor o suradnji dužni su potpisati ugovor o povjerljivosti kojim pristaju na poštivanje odredbi hrvatskog Zakona o zaštiti podataka. Sav pristup osobnim podacima od strane naših zaposlenika je ograničen na zaposlenike kojima je potreban pristup podacima u pitanju u svrhu obavljanja svojih dužnosti u našoj kompaniji. Brisanje Osobni podaci koje smo pohranili o vama brišu se u sljedećim slučajevima: ako povučete svoj pristanak za pohranu vaših podataka; ako poznavanje podataka više nije potrebno za ispunjavanje svrhe za koju su pohranjeni; ili ako je njihovo skladištenje zabranjeno drugom pravnom osnovom - osim u slučajevima kada zakonski rok za držanje takvih podataka zabranjuje brisanje istih. U takvoj situaciji ti se podaci isključuju a ne brišu. Informacije Prilikom podnošenja zahtjeva u pisanom obliku, rado ćemo vas obavijestiti o podacima koje smo pohranili o vama. Činimo sve napore kako bismo osigurali da su poduzete sve tehničke i organizacijske mjere za pohranu vaših osobnih podataka, da su oni sigurni od neovlaštenog pristupa. U e-mail komunikaciji, ne možemo jamčiti da će vaši podaci biti 100 % sigurni: ako nam želite poslati podatke u tajnosti, preporučujemo da to učinite putem pošte. Kolačići Kada posjetite neku od naših internetskih stranica, možda ćemo se odlučiti za pohranu podataka na računalu u obliku "kolačića". Kolačić je mala tekstualna datoteka koja se prenosi na računalo korisnika tijekom posjeta web stranice, a zatim se pohranjuje na tvrdi disk računala. Podaci pohranjeni u tim kolačićima pomažu nam kako bismo vas automatski identificirali sljedeći put kada posjetite naše web stranice te nam omogućuju da su proizvodi i usluge dodatno prilagođeni našim korisnicima - kao što su na primjer jednostavnije opcije izbornika. Kolačići nam pomažu da personaliziramo web stranice prema vašim interesima, ili pomažu za pohranjivanje vaše lozinke, tako da ju ne morate unositi prilikom posjete. Korisnik može posjetiti naše web stranice bez korištenja kolačića. Ako ne želite da ih vaše računalo prepoznaje prilikom posjeta, možete podesiti vaše računalo da ne sprema kolačića na tvrdom disku odabirom opcije "Ne prihvaćaj kolačiće" u postavkama preglednika. Za posebne detalje kako to funkcionira, pročitajte upute od vašeg dobavljača web preglednika. Ako ne prihvaćate kolačiće, to može ograničiti funkcionalnost naših proizvoda i usluga. Facebook Naša web stranica integrira dodatke s društvene mreže Facebook, 1601 South California Avenue, Palo Alto, CA 94304, SAD. Možete prepoznati takve dodatke putem Facebook logotipa ili gumba "Like" na našoj web stranici. Za pregled Facebook programskih dodataka, molimo posjetite stranicu developers.facebook.com/docs/plugins/. Kada posjetite našu web stranicu na www.meggle.hr, dodatak omogućuje izravnu vezu između preglednika i poslužitelja Facebook. U tom procesu, Facebook je obaviješten da ste vi - odnosno vaše računalo i IP adresa - posjetili našu stranicu. Ako kliknete na Facebook "Like" gumb kada ste prijavljeni u svoj Facebook račun, onda možete sadržaj naših stranica povezati sa svojim Facebook profilom. To omogućuje Facebooku da poveže posjet našim stranicama s vašim korisničkim računom. Izričito vas obavještavamo da, kao pružatelj ove web stranice, nemamo informacije o podacima koji su poslani Facebooku, ni o načinu na koji ih Facebook koristi. Za detaljnije informacije, pogledajte pravila o privatnosti Facebook na www.facebook.com/about/privacy/. Ako ne želite da Facebook poveže vaš posjet na naše web stranice s vašim Facebook računom, odjavite se prije toga s vašeg Facebook računa. Linkovi Ova pravila o privatnosti ne odnose se usluge koje nude druge tvrtke ili pojedinci, uključujući proizvode ili web stranice. Kada nudimo linkove, trudimo se osigurati da ti linkovi odražavaju naše Uvjete korištenja i naše sigurnosne standarde. Međutim, ne možemo utjecati na druge pružatelje usluga i prisiliti ih da poštuju naša pravila o privatnosti i sigurnosne standarde. U skladu s tim, pogledajte web stranice tih drugih pružatelja usluga a posebice pravila o privatnosti objavljene na njihovim web stranicama. Promjene uvjeta naših Pravila o privatnosti Zadržavamo pravo na promjenu naše sigurnosne politike i sustava zaštite podataka u slučajevima kada tehnološki napredak to čini nužnim. U takvim slučajevima, također ćemo revidirati uvjete o privatnosti. Stoga vas molimo da uvijek pročitate našu najnoviju verziju politike privatnosti. Djeca i mladi Kao opće pravilo, osobe mlađe od 18 godina ne smiju nam dijeliti nikakve osobne podatke bez pristanka roditelja ili skrbnika. Osim toga, izričito izjavljujemo da mi ne zahtijevamo, niti prikupljamo niti dijelimo osobne podatke trećim stranama koji se odnose na djecu i mlade. Odgovorna osoba / pravo na odbijanje / kontakt opcija U svakom trenutku možete povući svoj pristanak za prikupljanje i pohranu vaših osobnih podataka. Također nas možete kontaktirati ako imate bilo kakvih pitanja u vezi s našim pravilima o privatnosti ili ako želite ispraviti ili izbrisati.