http___metropolis-dizajn.hr_politika-privatnosti_1.xml
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Your cart is currently empty. Free domestic shipping for orders over 20 Eur. More info. Privacy policy We have adopted this Privacy Policy, which determines how we are processing the information collected through Labadiena e-shop, which also explains why we have to collect specific personal data. Therefore, you must read this Privacy Policy. Please note that by using our e-shop, you accept and agree to be bound by this Privacy Policy. Why are we collecting the information about you? We comply with our obligations under the General Data Protection Regulation (the GDPR) when collecting and processing your personal data exclusively for clearly defined purposes and on legitimate grounds, updating your data, safeguarding them and destroying them, by not collecting and not keeping too much data, and ensuring the application of the appropriate technical and organizational means for the protection of personal data. Whenever you access our e-shop via a browser, we will collect only the personal data, which your browser automatically transmits to us. This may include, in particular: - Your IP address; - Your device’s ID; - The content, date, and time of the access request; - The time zone of the requesting computer, respectively of the mobile terminal device; - The website from which the access request is being referred; - The web page for which access is being requested; - The http status code; - The data volume transmitted; - Your browser ID; - Your operating system; - The language and version of your browser software; as well as - The Advertising Identifier (IDFA) Processing this data will serve the following purposes: - To establish a trouble-free connection to the e-shop; - To display our goods and services; - To ensure the usability of our e-shop; - To analyze system stability and security; and - To fulfill additional administrative objectives. The legal basis for this processing of the Personal Data concerning you is our legitimate interest to run our e-shop. If you wish to purchase our products, you may be asked at various times to provide us with personal data such as the following: - Email address; - First and last names; - Country, town / city, postcode / ZIP, street address; - Phone number. We need to process this personal data to be able to transact your purchases, provide you with customer service, correspond with you, handle claims asserted by you or us, assure the technical administration of our e-shop, and manage our customer data. You may also provide us your email, and we will send you our newsletter. Your rights Except where the GDPR or the relevant laws provide for exceptions, you have the following rights in relation to your personal data: - The right to access your personal data. You have the right to apply with a free-form request for access to your personal data. Upon receipt of this request, we will provide you with a copy of the information relating to you, as well as explain to you why and how they are processing the said information; - The right to request that we correct, supplement, or erase any of your personal data should they be inaccurate or incomplete; - The right to demand that your personal data be erased when we no longer need to store such data ("the right to be forgotten"); - The right to restrict data processing, after you challenge the accuracy of the data, the processing is unlawful and you oppose the erasure of the personal data, we no longer need the data for the purposes of processing them, but they are necessary for the exercise or defense of legal claims, or, after you have objected to the processing of the data, some time is needed to verify whether the grounds stated by you are not overridden by legitimate grounds for the processing; - The right to request to be provided with your personal data and, if possible, to transfer the said data directly to another data controller; - The right to withdraw your consent to the processing of personal data at any time when the processing of the data is based on your consent or the existence of a legitimate interest; - The right to object to the processing of your personal data; - The right to lodge a complaint to the relevant data protection authority according to the address of one's place of residence or work, as well as the place of data processing, which is the Republic of Lithuania, or the place of the infringement. In Lithuania, this service is the State Data Protection Inspectorate. - You have the right to order us at any time to discontinue the use of your personal information for marketing purposes. - You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you. Relevant actions will be taken no later than 30 (thirty) calendar days from the date of referral. The provision of information can be made free of charge no more often than once a calendar year. To exercise your rights, you may contact us at labadiena@labadiena.eu. Third-party services We have entered into agreements with data processors who take care of the security of your personal data. The data processors Google analytics, Hotjar, Stripe, Paysera, Mailchimp, engaged by us, ensure the security of your personal data, the appropriateness of their systems and operations is confirmed by relevant ISO standards and recognized in the European Union. Your personal data will be kept strictly confidential and will only be provided to the service providers who have concluded contracts with us. The information we disclose to third parties listed below is not excessive, given the services provided by the said Google analytics, Hotjar, Stripe, Paysera, Mailchimp: - When you order from our workshop, we are using the delivery companies in order to deliver you the products. We will provide delivery companies your [name, surname, address, and phone number]. - Your ID, your hardware and application IDs, the actions are taken, hardware model, operating system name, your continent, state, region, and city of residence are used in Google Analytics for our analytical purposes; - Financial transactions are handled by our payment service providers Paysera and Stripe. We share the details of your payments with the respective service providers participating in Labadiena only to the extent necessary for processing your payments and handling complaints and managing issues related to such payments; - Paysera or Stripe services are used as payment gateways; therefore, we do not collect any of your personal data related thereto. When making payments for Labadiena or third-party services, you are using services and providing your information directly to it; - Mailchimp services are used in order to send you our newsletters. For this purpose, we submit your email, country, and name for Mailchimp, which acts only as a mare data processor and cannot use your data for its own purposes. Our Privacy Policy applies only during your operation and use of Labadiena. If you will leave Labadiena or will be redirected to third-party services, such as a payment section, our Privacy Policy will no longer be in force and you will not be subject to it. In no way shall we be responsible for the content of other websites or applications. Use of cookies We use cookies on our e-shop, i.e. small text files containing information that is placed on your hard drive. The Cookie will be used to store certain information about the specific terminal device you are using. This does not mean, however, that we will obtain direct knowledge of your identity in the process. The following cookies are used: Disclosure of information We endeavor to ensure that the information provided to us is confidential, and therefore we shall not have the right to disclose your personal data to other data recipients, during normal use of our e-shop, unless it is necessary for the proper fulfillment of our duties. If you violate the terms of use of Labadiena or if required by law, we shall have the right to disclose information about you to the competent authorities. We may disclose your personal data to professional advisers who are reasonably required for us to obtain professional advice, to investigate or defend legal disputes in court proceedings and administrative proceedings as well as judicial procedures. Changes to the privacy policy We reserve the right to change this Privacy Policy at any time and without prior notice. As any new changes to it shall take effect from the time, they are published on labadiena.eu. If we intend to use your personal data for a new purpose that is not covered by this Privacy Policy, we will present a notice explaining this new use before we begin the new processing actions, by specifying the relevant purposes and terms of processing. In case we need to, we will seek to obtain your prior consent to the new use of personal data. Settlement of disputes Any dispute shall be resolved by negotiations between you and us, upon applying by e-mail to labadiena@labadiena.eu. Given the fact that data processing is carried out in Lithuania, the State Data Protection Inspectorate of the Republic of Lithuania shall be considered to be the responsible supervisory authority. If a dispute would reach the court, the laws of the Republic of Lithuania would apply, and the dispute would be heard by a competent court of the Republic of Lithuania. Contact information: MB Kairinis kirtis Registration code: 305465561 Ševčenkos g. 16H-34, LT-03111, Vilnius, Lithuania Last updated 2021-03-15
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Politika privatnosti Metropolis dizajn d.o.o. poštuje Vašu privatnost i Vaša prava. Ova politika privatnosti u skladu je sa Općom uredbom o zaštiti osobnih podataka. ŠTO JE OPĆA UREDBA O ZAŠTITI OSOBNIH PODATAKA (GDPR). To je Uredba (EU) 2016/679 Europskog parlamenta i Vijeća od 27. travnja 2016. o zaštiti pojedinaca u vezi s obradom osobnih podataka. U svim državama Europske unije (tako i u Republici Hrvatskoj) primjenjuje se od 25. svibnja 2018. godine. NAŠA NAČELA ZAŠTITE VAŠE PRIVATNOSTI - Prikupljamo samo neophodne kontakt podatke koje su nužni za međusobnu komunikaciju, - Vaše dobivene podatke obrađujemo samo uz Vašu privolu, - Podatke koristimo samo za onu svrhu za koju imamo Vašu privolu, - Ne prodajemo, ne posuđujemo i ne dijelimo Vaše podatke, - Vaše podatke ne šaljemo trećim stranama bez Vaše privole, - Vaše podatke čuvamo samo dok je potrebno. Nakon toga ih brišemo, - Provjeravamo sigurnost Vaših podataka. PODACI O VODITELJU OBRADE Voditelj obrade Vaših osobnih podataka na ovoj web stranici je tvrtka Metropolis dizajn d.o.o. Kontakt podaci voditelja obrade Vaših osobnih podataka: Metropolis dizajn d.o.o. Trumbićeva 16 10 000 Zagreb renata@metropolis-dizajn.hr KAKO I KOJE VAŠE PODATKE PRIKUPLJAMO - izravno od strane korisnika ove web stranice. Povremeno prikupljamo samo neophodne podatke (ime, e-mail adresa, broj telefona, korisnička poruka). - pomoću kolačića (cookies) - automatski (kroz serverske logove) - podaci koji su automatski generirani. Serverski logovi Vas ne mogu identificirati kao određenu osobu. SVRHA OBRADE OSOBNIH PODATAKA Svrha obrade je međusobna komunikacija. Najčešće je to odgovaranje na Vaše upite putem formulara na ovoj web stranici, putem e-maila ili telefonom. PRAVNA OSNOVA ZA OBRADU PODATAKA Pravna osnova za obradu osobnih podataka na ovoj web stranici je Vaša privola (privola ispitanika). KAKO ĆEMO KORISTITI VAŠE PODATKE Vaše podatke koristit ćemo za potrebe međusobne komunikacije, te za uspostavljanje zajedničke suradnje. Moguće je korištenje osobnih podataka i za statističke potrebe ove web stranice. Važno je da znate da ćemo Vaše podatke koristiti samo za svrhu za koju od Vas dobijemo privolu. Isto tako, tu privolu možete u svako doba povući, te ćemo istog trenutka prestati s obradom. KOLIKO DUGO ČUVAM PODATKE Podatke čuvamo samo dok postoji potreba za obradu podataka. Nakon toga ih brišemo. SVA VAŠA PRAVA Kada na ovoj web stranici ostavite svoje osobne podatke imate slijedeća prava: PRAVO NA TRANSPARENTNOST – Imate pravo znati naš identitet, naše kontakt podatke, svrhu obrade Vaših podataka, pravnu osnovu obrade, razdoblje pohrane itd. Možete poslati pisani zahtjev i mi ćemo Vam poslati odgovor na sva Vaša pitanja u vezi Vaših podataka. PRAVO NA PRISTUP PODACIMA – Omogućen Vam je pristup svim Vašim osobnim podacima koje obrađujemo. Možete zatražiti i dobiti informacije o podacima koji su pohranjeni. PRAVO NA ISPRAVAK – Ako su Vaši osobni podaci netočni imate pravo od nas zahtijevati ispravak podataka. PRAVO NA BRISANJE („PRAVO NA ZABORAV“) – Vi kao korisnik (ispitanik) imate pravo u bilo kojem trenutku zatražiti brisanje Vaših osobnih podataka. Pošaljite zahtjev na našu e-mail adresu i podaci će biti izbrisani što je prije moguće, a najkasnije u roku 8 dana. PRAVO NA OGRANIČENJE OBRADE PODATAKA – u pojedinim situacijama imate pravo zahtijevati umjesto brisanja ograničenje upotrebe osobnih podataka. U tom slučaju Vaši podaci bit će spremljeni ali neće do daljnjeg biti obrađivani. PRAVO NA PRIGOVOR – Imate pravo na prigovor. Prigovor pošaljite na našu e-mail adresu. PRAVO NA PRENOSIVOST – Imate pravo prenijeti podatke drugom voditelju obrade bez našeg ometanja. PRAVO NA POVLAČENJE PRIVOLE - U svakom trenutku možete povući svoju privolu. Vaš zahtjev pošaljite na našu e-mail adresu. PRAVO NA PODNOŠENJE PRIGOVORA NADZORNOM TIJELU - Izravno se možete obratiti nadležnom nadzornom tijelu. Nadležno nadzorno tijelo u Republici Hrvatskoj: Agencija za zaštitu osobnih podataka (AZOP) Martićeva 14 10 000 Zagreb PRAVO PROTIVLJENJA AUTOMATIZIRANIH POJEDINAČNIH ODLUKA - Imate pravo usprotiviti se donošenju automatiziranih pojedinačnih odluka. Automatizirano individualno donošenje odluke je donošenje odluke bez ikakvog ljudskog sudjelovanja. PRAVO NA IZVOR OSOBNIH PODATAKA - Imate pravo znati kako smo došli do Vaših podataka. PROVOĐENJE TEHNIČKIH I ORGANIZACIJSKIH MJERA ZAŠTITE Osigurane su sigurnosne mjere u svrhu zaštite Vaših osobnih podataka. Podaci su zaštićeni od uništenja, gubitka i neovlaštenog pristupa. Kada je god moguće, koristi se pseudonimizacija ili enkripcija osobnih podataka. PRIJENOS OSOBNIH PODATAKA TREĆOJ ZEMLJI Vaše osobne podatke ne prenosimo u treće zemlje ili međunarodne organizacije. KOLAČIĆI Svi detalji o korištenju kolačića nalaze se u Izjavi o kolačićima na ovoj web stranici. GOOGLE ANALYTICS Prilikom obrade osobnih podataka, u nekim slučajevima (ako web stranica koristi uslugu Google Analytics) moguća je pohrana određenih podataka od strane platforme Google Analytics. Za više podataka pročitajte pravila privatnosti platforme Google Analytics. POVREDA OSOBNIH PODATAKA U slučaju povrede osobnih podataka izvijestiti ćemo Vas i nadležno tijelo za zaštitu osobnih podataka (najkasnije u roku od 72 sata). PROMJENA PRAVILA O PRIVATNOSTI Zadržavamo pravo izmijeniti i dopuniti ovu Politiku privatnosti u bilo kojem trenutku. Nismo dužni davati bilo kakvu posebnu obavijest. Zato Vas kao korisnike molimo da povremeno provjerite ovu Politiku privatnosti. Ova politika privatnosti zadnji put ažurirana je 18. 08. 2018.