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Privacy policy Name and contact details of the controller in accordance with Article 4(7) GDPR mibostahl tools, trading and service GmbH Axel Giershausen Hochofenstrasse 6 Germany E-mail: info@mibostahl.de Securing and protecting your personal data We see it as our overriding priority to safeguard the confidentiality of the personal data that you provide us with and to protect these data from unauthorised access. This is why we take the utmost care and apply the latest security standards to ensure maximum protection of your personal data. As a private-law company, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). We have taken the technical and organisational measures necessary to ensure that the regulations on data protection are observed by us and our external service providers. Definitions The law requires personal data to be processed lawfully, fairly and in a transparent way for the data subject (‘lawfulness, fairness and transparency’). To ensure this, we inform you of the individual legal definitions that we also use in this privacy policy. Personal data ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Processing ‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Restriction of processing ‘restriction of processing’ means the marking of stored personal data with the aim of limiting their processing in the future. Profiling ‘profiling’ means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements. Pseudonymisation ‘pseudonymisation’ means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person. Filing system ‘filing system’ means any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis. Controller ‘controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law. Processor ‘processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller. Recipient ‘recipient’ means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing. Third party ‘third party’ means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data. Consent ‘consent’ of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. Lawfulness of processing Processing of personal data shall only be lawful if there is a legal basis for its processing. In accordance with Article 6(1)(a-f) GDPR, the legal basis could be in particular: the data subject has given consent to the processing of his or her personal data for one or more specific purposes; processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; processing is necessary for compliance with a legal obligation to which the controller is subject; processing is necessary in order to protect the vital interests of the data subject or of another natural person; processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. Information on the collection of personal data (1) In the following, we provide you with information on the collection of personal data during your use of our website. Examples of personal data include your name, address, e-mail address and user behaviour. (2) If you make contact with us via e-mail or via a contact form, we shall store the data communicated by you (your e-mail address and, where applicable, your name and telephone number, etc.) in order to answer your questions. We shall delete the data that accrue within this context after their storage is no longer necessary, or restrict the processing of such data in the event that statutory storage obligations are in place. Collection of your personal data during your visit to our website If you use the website purely for information purposes, i.e. if you do not sign up or transmit other information to us, we will only collect the personal data transmitted to our server by your browser. If you wish to have a look at our website, we will collect the following data, which we technically require in order to display the website to you and to ensure its stability and security (the legal basis thereof being Article 6(1)(1)(f) GDPR): – IP address – Date and time of the request – Time zone difference to Greenwich Mean Time (GMT) – Content retrieved (specific page) – Access status/HTTP status code – Data volume transmitted in each case – Website from which the request has come – Browser – Operating system and its interface – Language and version of the browser software. Use of cookies (1) In addition to the data mentioned above, cookies will be placed on your computer when you use our website. Cookies are small text files that are stored on your hard disk, allocated to the browser which you use, and through which the entity placing the cookie will receive certain information. Cookies are not able to execute programs or transfer viruses onto your computer. Their purpose is to make the website more user-friendly and more effective in general. (2) This website uses the following types of cookies, the scope and operation of which are explained below: – Transient cookies (refer to a.) – Persistent cookies (refer to b.). Transient cookies are automatically deleted when you close the browser. In particular, these include the session cookies. These store what is known as a session ID, which allows various inquiries from your browser to be assigned to the joint session. This makes it possible to recognise your computer if you return to our website. The session cookies are deleted when you log out or close the browser. Persistent cookies are automatically deleted after a specific period, which may differ depending on the cookie. You are able to delete the cookies at any time in the security settings of your browser. You are able to configure your browser settings in accordance with your wishes and, for instance, refuse to accept third party cookies or all cookies. “Third party cookies” are cookies placed by a third party and therefore not by the website you are currently visiting. Please note that disabling cookies may mean that you are not able to use all features of this website. Additional features and services offered by our website (1) In addition to the use of our website purely for information purposes, we offer various services that you may use if you are interested. To do so, you will generally need to provide additional personal data that we use to provide the service and for which the aforementioned data processing principles apply. (2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked. (3) Furthermore, we may pass on your personal data to third parties if we offer participation in promotions, competitions, conclusion of contracts or similar services together with partners. You will receive more information on this when you provide us with your personal data, or you can see the description of the offer below. (4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this situation in the description of the offer. Children Our services are generally aimed at adults. Persons under 18 should not transmit any personal data to us without the permission of their parents or carers. Rights of the data subject (1) Withdrawal of consent If the data subject has granted consent for the processing of his or her personal data, he or she shall have the right to withdraw this consent at any time. The withdrawal of this consent shall not affect the lawfulness of processing based on the consent before its withdrawal. If the data subject would like to exercise his or her right to withdrawal of consent, he or she can get in touch with us at any time. (2) Right to confirmation The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed. He or she may request the confirmation at any time using the contact details above. (3) Right of access If his or her personal data are being processed, the data subject shall have the right to request the personal data and the following information: the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations; where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing; the right to lodge a complaint with a supervisory authority; where the personal data are not collected from the data subject, any available information as to their source; the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject. Where personal data are transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer. We provide a copy of the personal data undergoing processing. For any further copies requested by the data subject, the controller may charge a reasonable fee based on administrative costs. Where the data subject makes the request by electronic means, and unless otherwise requested by the data subject, the information shall be provided in a commonly used electronic form. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others. (4) Right to rectification The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement. (5) Right to erasure (‘right to be forgotten’) The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies: The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed. The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2) GDPR, and where there are no other legal grounds for the processing. The data subject objects to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR. The personal data have been unlawfully processed. The personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject; The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) GDPR. Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data. The right to erasure (‘right to be forgotten’) shall not apply to the extent that processing is necessary: – for exercising the right of freedom of expression and information; for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; – for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3) GDPR; – for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or – for the establishment, exercise or defence of legal claims. (6) Right to restriction of processing The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies: the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data; the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead; the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims; the data subject has objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject. Where processing has been restricted under the above requirements, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. To exercise the right to restrict processing, the data subject can get in touch with us at any time using the contact details above. (7) Right to data portability The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where: the processing is based on consent pursuant to Article 6(2)(a) or Article 9(2)(a) or on a contract pursuant to Article 6(1)(b) GDPR and the processing is carried out by automated means. In exercising his or her right to data portability pursuant to paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability shall not affect the right to erasure (‘right to be forgotten’). That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. (8) Right to object The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims. Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where the data subject objects to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications. Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), the data subject, on grounds relating to his or her particular situation, shall have the right to object to processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest. The data subject can exercise this right to object at any time by getting in touch with the respective controller. (9) Automated individual decision-making, including profiling The data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her. This shall not apply if the decision: is necessary for entering into, or performance of, a contract between the data subject and a data controller; is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests; or is based on the data subject’s explicit consent. The controller shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her view and to contest the decision. The data subject may exercise this right at any time by getting in touch with the respective controller. (10) Right to lodge a complaint with a supervisory authority Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation. (11) Right to an effective judicial remedy Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 GDPR, each data subject shall have the right to an effective judicial remedy where he or she considers that his or her rights under this Regulation have been infringed as a result of the processing of his or her personal data in non-compliance with this Regulation. Newsletter (1) With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent. (2) We use the so-called double opt-in procedure to register for our newsletter. This means that after your registration we will send you an e-mail to the specified e-mail address in which we will ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we save the IP addresses you use and the dates of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to clarify any possible misuse of your personal data. (3) Your e-mail address is the only mandatory information for sending the newsletter. The indication of further, separately marked data is voluntary and will be used to address you personally. After your confirmation we save your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 Para. 1 S. 1 lit. a DSGVO. (4) You can revoke your consent to the sending of the newsletter at any time and cancel the newsletter. You can withdraw your consent by clicking on the link provided in every newsletter e-mail, by sending an e-mail to news@mibostahl.com or by sending a message to the contact details given in the imprint. (5) We would like to point out that we evaluate your user behaviour when sending the newsletter. For this evaluation, the e-mails sent contain so-called web beacons or tracking pixels, which represent one-pixel image files stored on our website. For evaluation purposes, we link the above-mentioned data and the web beacons with your e-mail address and an individual ID. The data is collected exclusively under a pseudonym, so the IDs are not linked with your other personal data, a direct personal reference is excluded. You can object to this tracking at any time by clicking on the separate link provided in each e-mail or by informing us of another contact method. The information is stored as long as you have subscribed to the newsletter. After you have unsubscribed, we store the data purely statistically and anonymously. (6) We use an external service provider for the dispatch of newsletters. A separate order data processing was concluded with the service provider in order to guarantee the protection of your personal data. We are currently working with the following service provider: MailChimp The Rocket Science Group LLC d/b/a MailChimp 675 Ponce De Leon Ave NE, Suite 5000 Atlanta, Georgia 30308 E-Mail: legal@mailchimp.com The following data will be transmitted to MailChimp: – Name – email address – IP address Further information can be found in MailChimp’s Privacy Policy, which can be found at https://mailchimp.com/legal/privacy/ MailChimp or its parent company The Rocket Science Group LLC is certified under the US-EU Privacy Shield Agreement and thus ensures compliance with the European data protection level. The current status of the certification can be checked under the following https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG Using Google Fonts On our website, we use Google Fonts to display external font types. This is a service offered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as just “Google”. Google is certified under the EN-US Privacy Shield, https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active which ensures the compliance of data processing in the US with the EU’s data protection requirements. To allow for certain fonts to be displayed on our website, a connection to Google servers in the US is established when you access our website. The legal basis is Article 6(1)(f) GDPR. Our legitimate interest lies in the optimisation and efficient operation of our website. The connection established with Google when you access our website allows Google to determine from which website your request came and to which IP address the font is to be displayed. Google provides more information on the possibilities of preventing the use of data at https://policies.google.com/privacy. Use of YouTube components with privacy-enhanced mode On our website, we have integrated components (videos) of the company YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a subsidiary of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA. We use the “privacy-enhanced mode” offered by YouTube. When you visit a page that has an embedded video, a connection will be made to the YouTube server and the content will be displayed on the website through communication to your browser. According to YouTube, the “privacy-enhanced mode” means that no data, especially concerning which of our pages you have visited, will be transferred to YouTube unless you play the videos. If you are logged into YouTube at the same time, this information will be assigned to your YouTube account. You can prevent this by logging out of your YouTube account before visiting our website. Google offers more information about YouTube’s data protection at the following link: https://policies.google.com/privacy/ Google Maps integration (1) On this website, we use the services offered by Google Maps. As a result, we are able to display interactive maps directly on the website, offering you convenient use of the map function. (2) When you visit the website, Google will receive information that you have accessed the corresponding sub-page of our website. The data collected during your visit to our website are also transmitted. This takes places regardless of whether Google provides a user account, via which you are logged in, or whether there is no such user account. If you are logged into Google, your data will be assigned directly to your account. If you do not want your data to be linked in this way, please log out before activating the button. Google stores your data as usage profiles, and uses them for purposes of advertising, market research and/or for the design of its website according to requirements. Such analysis is conducted in particular (even for users who are not logged in) in order to display advertisements in line with user requirements and to inform other users of the social network about your activities on our website. You are entitled to raise an objection to the creation of such user profiles, but will have to get in touch directly with Google in order to exercise that right. (3) For further information on the purpose and scope of data collection and data processing by the plug-in provider, please refer to the provider’s privacy policies. There, you will also find further information on your respective rights and setting selection possibilities for the sake of protecting your privacy: https://policies.google.com/privacy?hl=en. Google also processes your personal data in the USA and has committed to adhere to the provisions of the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
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FOR A RELAXING HOME Pravila privatnosti: – Zaštita osobnih podataka i politika privatnosti Definicije Prema Uredbi (EU) 2016/679 Europskog parlamenta i vijeća od 27. travnja 2016. o zaštiti pojedinaca u vezi s obradom osobnih podataka i o slobodnom kretanju takvih podataka te o stavljanju izvan snage Direktive 95/46/EZ (dalje u tekstu: Opća uredba o zaštiti podataka), osobni podaci su svi podaci koji se odnose na pojedinca čiji je identitet utvrđen ili se može utvrditi („ispitanik”); pojedinac čiji se identitet može utvrditi jest osoba koja se može identificirati izravno ili neizravno, osobito uz pomoć identifikatora kao što su ime, identifikacijski broj, podaci o lokaciji, mrežni identifikator ili uz pomoć jednog ili više čimbenika svojstvenih za fizički, fiziološki, genetski, mentalni, ekonomski, kulturni ili socijalni identitet tog pojedinca. Obrada podataka znači svaki postupak ili skup postupaka koji se obavljaju na osobnim podacima ili na skupovima osobnih podataka, bilo automatiziranim bilo neautomatiziranim sredstvima kao što su prikupljanje, bilježenje, organizacija, strukturiranje, pohrana, prilagodba ili izmjena, pronalaženje, obavljanje uvida, uporaba, otkrivanje prijenosom, širenjem ili stavljanjem na raspolaganje na drugi način, usklađivanje ili kombiniranje, ograničavanje, brisanje ili uništavanje. Pravna osnova obrade podataka Pravne osnove za zakonitu obradu osobnih podataka sukladno Općoj uredbi o zaštiti podataka i Zakonu o provedbi Opće uredbe o zaštiti podataka su sljedeće: Načela Prilikom obrade osobnih podataka LULL Studio d.o.o. kao voditelj obrade poštuje sljedeća načela: (a) zakonitosti, poštenosti i transparentnosti; (b) ograničavanja svrhe; (c) smanjenja količine podataka; (d) točnost; (e) ograničenje pohrane; (f) cjelovitosti i povjerljivosti; (g) pouzdanosti. Podaci koji se pružaju ispitaniku Kupcu kao ispitaniku se pružaju sljedeće informacije u smislu odredbe čl. 13. Opće uredbe o zaštiti podataka: (a) identitet i kontaktni podaci voditelja obrade: LULL Studio d.o.o., Ulica Augusta Piazze 10, 10000 Zagreb, Hrvatska, [email protected], Tel: 00 385 99 497 5592, (b) kontaktni podaci službenika za zaštitu podataka: [email protected] (c) svrha obrade radi kojih se upotrebljavaju osobni podaci kao i pravna osnova za obradu: izvršavanje ugovora, izvršavanja dostave kupljenog proizvoda, zaštita ključnih interesa ispitanika, dostava newslettera, u svrhu osiguravanja podrške kupcima i marketing (d) primatelji ili kategorije primatelja osobnih podataka: posrednici i/ili suradnici koji su u ugovornom odnosu sa LULL Studio d.o.o. (e) LULL Studio d.o.o. neće dostavljati osobne podatke na teritorij treće zemlje ili međunarodne organizacije, osim uz Vašu izričitu privolu. (f) razdoblje u kojem će osobni podaci biti pohranjeni/kriteriji kojima se utvrdilo to razdoblje: pet godina računajući od dostave osobnih podataka LULL Studio d.o.o. (g) ispitanik ima pravo od LULL Studio d.o.o. zatražiti pristup osobnim podacima i ispravak ili brisanje osobnih podataka ili ograničavanje obrade koji se odnose na ispitanika ili prava na ulaganje prigovora na obradu takvih te prava na prenosivost podataka; (h) ako se obrada temelji na danoj privoli ispitanika, ispitanik je ovlašten u bilo kojem trenutku povući privolu, a da to ne utječe na zakonitost obrade koja se temeljila na privoli prije nego što je ona povučena; (i) pravo je ispitanika podnijeti prigovor nadzornom tijelu; (j) pružanje osobnih podataka nije uvjet nužan za sklapanje ugovora te ispitanik nema obvezu pružanja osobnih podataka i nema posljedica ako se takvi podaci ne pruže, ali nedostavljanje potrebnih podataka može utjecati na mogućnost i/ili kvalitetu ispunjenja ugovora; (k) ne postoji automatizirano donošenje odluka. Podaci koji se odnose na djecu Sukladno Općoj uredbi o zaštiti podataka djeca zaslužuju posebnu zaštitu u svakom pogledu, pa tako i u pogledu zaštite osobnih podataka. Sukladno članku 19., stavku 1. Zakona o provedbi Opće uredbe o zaštiti podataka, djecom se smatraju sve osobe mlađe od 16 godina, te LULL Studio d.o.o. ne traži niti prikuplja osobne podatke djece ili o njima bez suglasnosti nositelja roditeljske odgovornosti. Stoga će LULL Studio d.o.o. poduzeti sve razumne napore, kako bi podatke koje dobije od djece obrađivalo samo uz suglasnost nositelja roditeljske odgovornosti. Ako LULL Studio d.o.o. sazna da su mu poslani osobni podaci djece, ali bez valjane suglasnosti nositelja roditeljske odgovornosti, LULL Studio d.o.o. će u razumnoj mjeri nastojati učiniti sljedeće: Kada i kako Lull.hr prikuplja podatke korisnika? Osobni podaci se prikupljaju izravno od pojedinca – podaci dostavljeni za potrebe sklapanja ili izvršenja ugovora, kreiranjem korisničkog računa na Internet stranici LULL Studio d.o.o., neposredno, telefonskim razgovorom sa pojedincem. LULL Studio d.o.o. prikuplja osobne podatke Kupaca samo u mjeri koji su nužni za ispunjenje svoje obveze sukladno zahtjevima Kupca, odnosno za koje postoji legitimni interes te za koje ima privolu Kupca u svrhu informiranja, podrške kupcima i marketing u mjeri u kojoj je to važno za poslovanje LULL Studio d.o.o.. LULL Studio d.o.o. se obvezuje štititi osobne podatke Kupaca u skladu sa Općom uredbom o zaštiti osobnih podataka te se obvezuje da osobne podatke neće ni na koji način ustupiti trećim osobama bez pristanka Kupca (osim nužnih podataka za koje postoji legitimni interes u svrhu izvršavanja dostave kupljenog proizvoda) niti će ih koristiti u neodređene svrhe. Obrada osobnih podataka koja se temelji na legitimnom interesu ili predstavlja ugovornu obvezu obavlja se održavanjem najviši standarda sigurnosti i poslovanja. Kupac u svakom trenutku može izjaviti prigovor na obradu svojih osobnih podataka na temelju svoje specifične situacije. Kupac ima pravo zatražiti nadopunu, ispravak ili izmjenu netočnih osobnih podataka. Od ovog se izuzimaju slučajevi u kojima je LULL Studio d.o.o. po valjanom nalogu ovlaštenih državnih tijela, u skladu sa zakonom, dužan dostaviti ili dopustiti uvid u osobne podatke Kupaca. Podaci koje prikuplja LULL Studio d.o.o. su ime, prezime, adresa dostave, broj telefona i adresa e-pošte. Prilikom kupovine u Lull.hr fizičkoj i internetskoj trgovini tražimo od Vas određene osobne podatke koje su nužne za ispunjenje usluge i kupovinu. Pružanje osobnih podataka u svrhu prodaje nužno je za izvršavanje ugovora te ako ih ne pružite, to će utjecati na ispravno izvršenje ugovora ili ga čak onemogućiti. Tako prikupljene podatke koristimo samo za obradu traženih informacija i upita korisnika te u svrhu osiguravanja kvalitetnog korisničkog iskustva. Podaci su dostupni samo djelatnicima kojima su nužni za ispunjenje ugovora. Kupci i korisnici internetske stranice www.lull.hr suglasni su da u skladu sa Općom uredbom o zaštiti osobnih podataka te u skladu s traženim upitom obrađujemo osobne podatke te prihvaćaju sve rizike koji nastaju korištenjem internetske stranice. Informatički sustav koji koristi LULL Studio d.o.o. zaštićen je tehničkim mjerama od neovlaštenog pristupa, izmjene, širenja, gubljenja i brisanja podataka Kupaca. LULL Studio d.o.o. prikuplja e-mail adrese korisnika koje koristi za slanje newslettera odnosno elektroničkih poruka koje sadrže promotivne poruke, ponude i vijesti iz svijeta mobilne tehnologije. LULL Studio d.o.o. uz privolu Kupca može koristiti osobne podatke za informiranje o novim i akcijskim proizvodima te dostavu promotivnih materijala, newslettera te unapređenja odnosa s Kupcima. Ukoliko pristup podacima u svrhe marketinške obrade imaju treći pružatelji usluga, oni su detaljno opisani u ovim Uvjetima. LULL Studio d.o.o. je voditelj obrade osobnih podataka u skladu sa zakonom i propisima o zaštiti osobnih podataka. LULL Studio d.o.o. kao voditelj obrade osobnih podataka određuje svrhu i sredstva obrade osobnih podataka i odgovorna je za čuvanje i korištenje osobnih podataka u papirnatom i/ili elektronskom obliku. Temeljem članka 37. Opće uredbe o zaštiti podataka LULL Studio d.o.o. kao voditelj obrade osobnih podataka, imenovao je službenika za zaštitu osobnih podataka kojeg možete kontaktirati putem e-adrese [email protected] U slučaju povrede osobnih podataka LULL studio d.o.o. bez nepotrebnog odgađanja i, ako je izvedivo, najkasnije 72 sata nakon saznanja o toj povredi, izvješćuje nadzorno tijelo nadležno o povredi osobnih podataka, osim ako nije vjerojatno da će povreda osobnih podataka prouzročiti rizik za prava i slobode pojedinaca. Ako izvješćivanje nije učinjeno unutar 72 sata, mora biti popraćeno razlozima za kašnjenje. Tko su subjekti s kojima Lull.hr može dijeliti osobne podatke? Prilikom kreiranja Lull.hr računa na Lull.hr trgovini potrebno je unijeti svoje podatke (e-mail, ime i prezime). Prilikom prijave putem društvenih mreža, odnosno Google i Facebook računa, LULL Studio d.o.o. ne zadržava podatke prikupljene takvom prijavom. Lull.hr surađuje s pružateljima usluga trećim stranama kako bi se mogle provesti aktivnosti slanja e-pošte, oglašavanja i analiziranja upotrebe naših web mjesta i aplikacija te praćenja učinkovitosti kampanja. Osobne podatke dijelimo samo u onoj mjeri potrebnoj za izvršavanje usluge u naše ime. U nastavku možete provjeriti tko su davatelji usluga trećih strana potrebnih za suradnju: https://www.google.com/analytics/terms/gb.html, Opći pregled o načelima sigurnosti i privatnosti Google Analytics: https://support.google.com/analytics/answer/6004245?hl=en, kao i Googleova Pravila privatnosti: https://policies.google.com/privacy?hl=en. Ove internetske stranice upotrebljavaju Google Analytics za analizu protoka posjetitelja neovisno o vrsti uređaja, a koji se temelji na korisničkom identifikacijskom broju (ID). Možete onemogućiti praćenje Vašeg korištenja više uređaja u svom Google računu pod „Moje informacije“ („My information“), „Osobne informacije“ („Personal information“). Pristup bazi Kupaca s osobnim podacima Kupaca uz LULL Studio d.o.o. u svrhu sklapanja ili izvršavanja ugovora, odnosno kupovine u Lull.hr trgovini i dostavu proizvoda imaju: • Plavi pixel d.o.o., specijalizirana tvrtka za izradu web trgovina s kojom LULL Studio d.o.o. ima sklopljen ugovor o zaštiti podataka. Politika kolačića „Kolačić“ je dio informacija spremljenih na računalo, mobitel ili tablet korisnika (dalje u tekstu: „uređaj“), koje mogu biti dostavljene neposredno od strane internetske stranice koju posjetite (kolačići od prve strane) ili u suradnji i za potrebe internetske stranice od treće strane (kolačići treće strane). Kolačići u pravilu spremaju postavke korisnika, postavke za internetsku stranicu i sl. Nakon što ponovno korisnik otvori internetsku stranicu, internetski preglednik korisnika šalje natrag kolačiće koji pripadaju ovoj web stranici. To omogućuje stranici da prikaže informacije prilagođene potrebama korisnika. Kolačići mogu imati širok raspon informacija, uključujući i dio osobnih informacija. Takve informacije mogu biti spremljene jedino ako to korisnik omogući. Sama internetska stranica ne može dobiti pristup informacijama koje im korisnik ne dopusti te ne mogu pristupiti niti jednoj drugoj datoteci na računalu korisnika. Kako bi stranice Lull.hr ispravno radile, one moraju na računalo korisnika spremiti malenu količinu kolačića (Cookies). Prema Općoj uredbi o zaštiti podataka, Zakonu o provedbi Opće uredbe o zaštiti podataka i Zakonu o elektroničkim komunikacijama, LULL Studio d.o.o. prije spremanja Cookiea mora zatražiti pristanak (privolu) korisnika. Ukoliko korisnik ne pristane na pohranu kolačića postoji mogućnost da stranica neće moći koristiti neke od funkcionalnosti koje daje LULL Studio d.o.o. web trgovina. Zadaća kolačića kojem ste dopustili da se pohrani na Vaše računalo je spremanje Vaših postavki, postavki web stranice, Vašeg preferiranog jezika ili adrese. Kada nakon nekog vremena opet posjetite istu stranicu internet preglednik kojim se koristite šalje informacije prilagođene Vašim potrebama. Ovisno o definiranoj zadaći kolačići spremaju širok spektar informacija koji između ostalih uključuju i osobne podatke. Međutim, isključivo vi odlučujete koje informacije će kolačići spremati. U postavkama Vašeg internet preglednika možete sami birati hoćete li zahtjeve za spremanje kolačića odobriti ili odbiti. Onemogućavanjem kolačića možda nećete moći koristiti neke od funkcionalnosti na stranicama koje posjećujete. Stalni kolačići ostaju na računalu nakon zatvaranja programa internet preglednika. Stalni kolačići ostat će na računalu ili mobilnom uređaju danima, mjesecima, čak i godinama te imaju svrhu pohraniti stalne podatke kao što su npr. korisničko ime i lozinka da se ne morate svaki puta iznova prijavljivati. Privremeni kolačići nestaju s računala nakon što zatvorite internet preglednik. Uz njihovu pomoć se pohranjuju privremeni podaci kao što su podaci koje dajete kad ste u online kupnji. Kolačići od prve strane mogu biti stalni ili privremeni, a pohranjuju podatke koje ćete ponovo koristiti prilikom sljedećeg posjeta stranicama sa kojih su pohranjeni na Vaše računalo. Kolačići treće strane ili tzv. reklamni kolačići pohranjuju se na Vaše računalo ako koristite reklame i oglase na stranici koju posjećujete a ona vas preusmjeri na treću stranu. Ovaj način služi za praćenje korištenja Interneta u marketinške svrhe. Lull.hr koristi kolačiće u svrhu poboljšanja korisničkog iskustva, u svrhu funkcioniranja stranice u kontekstu sigurnosti i u svrhu radnji koje posjetitelj stranice odabere samostalno (web forma za slanje poruka ili traženje usluga). Privremeni kolačići se brišu kada napustite internetski preglednik. Njihova jedina svrha je unaprijediti korisničko iskustvo za vrijeme posjete stranici. Stalni kolačići nemaju ograničenja i ostaju u Vašem pregledniku dok ih ručno ne obrišete. Prikupljeni podaci se koriste isključivo u statističke svrhe. Ovo su primjeri trećih strana koje pružaju usluge analize i marketinške obrade podataka Za više informacije o svrsi i opsegu prikupljanja podataka i obradi istih od strane pružatelja dodatka, molimo da pogledate izjave o zaštiti privatnosti ovih pružatelja koji su niže navedeni. Kako korisnici mogu ažurirati, urediti ili obrisati svoje osobne podatke? LULL Studio d.o.o. – internet trgovina. prikuplja podatke korisnika u skladu Općom uredbom o zaštiti osobnih podataka i Zakonom o provedbi Opće uredbe o zaštiti podataka. Svaki korisnik može u svakom trenutku može: LULL Studio d.o.o. može odbiti provođenja zahtjeva ukoliko se time ugrožava privatnost korisnika ili drugih korisnika, ako primjena zahtjeva je suprotna zakonu, u izuzecima radi zaštite javnog interesa (npr. sprječavanje ili otkrivanje zločina), pravnih obveza ili prava i sloboda drugih. Zahtjeve za pristup, ispravljanje ili brisanje podataka možete uputiti na: [email protected]lull.hr ili na adresu sjedišta Ulica Augusta Piazze 10, Zagreb, 10000 Zagreb, Hrvatska. Obrada takvog zahtjeva može biti tehnički i vremenski složen proces te je u složenim slučajevima ili u slučaju većeg broja zahtjeva potrebno duže vrijeme potrebno za obradu podataka o čemu ćemo vas obavijestiti na zakonit i siguran način. Kako čuvamo sigurnost Vaših podataka? U svrhu očuvanja sigurnosti, integriteta i dostupnosti osobnih podataka kupaca, podatke osiguravamo nizom sigurnosnih mjera koje uključuju enkripciju, autentifikaciju i strogo ograničeni pristup podacima. Neke od mjera koje koristimo uključuju: Sigurnosne mjere koje se provode imaju za cilj: Koliko dugo zadržavamo Vaše osobne podatke? Osobne podatke pohranjujemo i obrađujemo onoliko dugo koliko je potrebno za izvršenje određene legitimne svrhe, osim ako važećim propisima nije za pojedinu svrhu predviđeno duže vrijeme čuvanja. U slučaju davanja privole za marketing, podatke čuvamo pet godina računajući od dostave osobnih podataka LULL Studio d.o.o. Povlačenje privole ne utječe na zakonitost obrade na temelju privole prije njezina povlačenja. Povlačenje dostavlja se u pisanom obliku. Osobni podaci koji više nisu potrebni se ili nepovratno anonimiziraju ili se uništavaju na siguran način. Kontakti