http___malkor-promet.hr_index.php_narucivanje-i-dostava_1.xml
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TERMS & CONDITIONS RULES OF SALES IN ONLINE STORE ON - LINE SHOP marinofabiani.pl (Hereinafter referred to as the "Regulations") These Regulations apply to sales contracts concluded in the online shop ON - LINE SHOP available on the website marinofabiani.pl run of a partnership EPOCA S.C. Przemysłowa 50 61 - 541 Poznań Tax Identification Number 7772388568 code number 639631119 by accomplice: Izabela Lew engaged in business under the name “Izabela Lew EPOCA" Przemysłowa 50 61 - 541 Poznań entered into the register of business activity by the Mayor and Municipal Puszczykowo Krystyna Holtzer engaged in business under the name "Krystyna Holtzer partner in a partnership: EPOCA" at Przemysłowa 50 61 - 541 Poznań entered in the register of economic activities by the Mayor of Poznań EXPLANATION OF EXPRESSIONS USED IN THE REGULATIONS: a) Consumer - is a natural person who performs the Entrepreneur legal action not directly related to its business or professional activity or who intends to carry out such activities through an online store ON - LINE SHOP following the procedure of placing an order described herein. b) EPOCA S.C. - This is a partnership EPOCA S.C. (Ul. Przemysłowa 50, 61 - 541 Poznań), under which businesses perform accomplice Izabela Lew (operating under the name "Izabela Lew EPOCA") and Krystyna Holtzer (operating under the name "Krystyna Holtzer partner in a partnership: EPOCA"). c) the entrepreneur - they are: Izabela Lew (operating under the name "Izabela Lew EPOCA") and Krystyna Holtzer (operating under the name "Krystyna Holtzer partner in a partnership: EPOCA") that perform an economic activity of a partnership EPOCA SC d) Online shop ON - LINE SHOP - is an online store run by the Entrepreneur of a partnership EPOCA SC, available on the website www.sklep.marinofabiani.pl. e) Agreement - a sales contract concluded between a consumer footwear as a buyer and as a seller Entrepreneur through the online store ON - LINE SHOP following the procedure of placing an order described herein. f) The item - it is footwear, which is the subject of the Agreement. CONTACT ENTREPRENEURS Basic contact details Businesses: a) the address of the company: ul. Przemysłowa 50 61 - 541 Poznań b) e-mail: epoca@marinofabiani.pl c) telephone number: +48 61 624 11 11 TECHNICAL REQUIREMENTS Making purchases in the Online Store ON - LINE SHOP is dependent on the fulfillment by the Consumer technical requirements necessary for cooperation with the ICT system used by the EPOCA SC, that is, from: a) have a working connection to the Internet, b) to have installed a web browser: Mozilla Firefox version 8.0 and higher or Internet Explorer version 7.0 and higher, Opera version 10 and higher, Google Chrome version 17 and higher, allowing the display on a computer screen HTML documents with the option of accepting files cookies. Making purchases in the Online Store ON - LINE SHOP is subject to prior registration by the Consumer client account. By registering an account, the consumer says: name, address (city, postcode, street, number), e-mail address, telephone number. The purpose of registering the customer's account, the consumer determines and gives your username and password, under which will be followed by logging into the customer's account. After entering the data required for registering an account, the consumer receives a specified e-mail address by themselves activation link through which a customer's account is activated. Contract and conclude Orders can be made only by a person with full legal capacity, and a person of limited legal capacity - in the cases specified in the Act of 23 April 1964 Civil Code. Contracts shall be submitted using the site ON - LINE SHOP acting on a website www.sklep.marinofabiani.pl. The sales prices are denominated in Polish zloty and include value-added tax VAT. Consumer price involves appearing in the product at the time of his order. Procedure for the conclusion of the Agreement: a) The consumer logs on to your customer account in Online Store ON - LINE SHOP b) The consumer selects goods from the goods covered by website Online Store ON - LINE SHOP - there is a choice of one or more pieces goods, c) The consumer should read the characteristics of the goods by making his choice - in particular by reading the information contained in the Online Store website ON - LINE SHOP, including: the name footwear, manufacturer, type of material from which made shoes, color shoes, shoes description and amount heel, as well as a photograph of the goods, d) with the designation of the goods is given its unit sales price. e) A consumer who wishes to purchase a particular commodity, should determine the shoe size you are interested in and select "Add to Cart". f) after selecting goods, consumer who intends to conclude the Agreement, should select "Check out" g) after selecting "Check out" The consumer gets information on: the commodity, its size (shoe size), unit price sales and the number of pieces ordered goods, h) A consumer makes a choice: How to collect the stuff, which is also a way of delivering things, where, at a given manner of delivery Items are also given the costs of providing incriminating Consumer · Payment method sales price and any costs of delivering stuff and provides data in the form of: name, phone, e-mail, as well as the address (city, street, number, postal code) i)The consumer should check the correctness of the information submitted. and) after completing data referred to in paragraph. 4 item h) above, the consumer receives information about the total contract value (under the heading "Value"), by which is meant the price of the ordered goods plus the costs of its delivery aggravating Consumer j) information provided by the trader referred to in paragraph. 4 points g) and point i) above together with complete data provided by the Consumer, in accordance with paragraph. 4 item h) above an order form, k) A consumer who intends to conclude an Agreement on the terms specified in the Order Form, should select "Check out". The sales contract between the consumer and the trader is concluded upon selection by the Consumer select "Check out" after the operations referred to in paragraph. 4 points g - and above. Selecting "Check out" is synonymous with a commitment to the implementation of the Consumer its obligations under the Agreement, in particular the obligation to pay the sales price plus the cost of providing incriminating Consumer Items and the obligation to collect things issued by the Entrepreneur. Until the election of this option, the consumer is not bound by the declarations submitted at any time may refrain from ordering procedure, without incurring any costs. After selecting "Check out" The consumer shall be informed of the order. Address data marked by the Consumer accordance with paragraph. 4 item h) above are also data that will provide the stuff by the Entrepreneur - if the consignment is expected to provide. METHOD AND TERM BENEFITS FULFILLED BY THE ENTREPRENEUR Providing Businesses after the conclusion of the Agreement consists in providing consumer bought stuff. The trader is obliged to provide - in the performance of the concluded agreements - Items free of defects. The delivery time is the time counted from the date of the Agreement for the delivery of consumer stuff. Sometimes the performance of the contract - if selected by the Consumer Payments in the form of a prepayment - is the time of day when the bank account EPOCA SC the sum of the prepayment for the delivery of consumer stuff. The date of delivery to the consumer Items accepted: a) if the product messages by courier - the date on which the thing was delivered to the address given by the Consumer, b) in the case of delivery of the product to specified by the Consumer showroom, "Marino Fabiani" in the country - a day to deliver things to the living room, provided that the consumer had that day can receive Things. The delivery time is 14 days. If the entrepreneur is unable to fulfill the order on the grounds that the product is not available, it shall notify the consumer within 3 working days from the date of the Agreement. In this case the trader shall reimburse all received from the Consumer sum of money, unless the consumer agrees to extend the term of the contract. Providing purchased by Consumer things done according to his choice: a) regular freight courier - shipping costs not charged to the Consumer, b) COD shipment by courier - shipping costs charged to consumer, c) indicated by the Consumer showroom, "Marino Fabiani" on the territory of the country, where the following reception by the consumer. METHOD AND PAYMENT DEADLINE: Payment of the price of purchased things followed - according to Consumer choice - in one of the following forms: a) in the case of mail order delivery Items: · Prepayment - bank transfer to an account EPOCA SC, led by PKO BP SA, account number: 98 1440 1286 0000 0000 0231 9063, prepayment - on-line payment, cash on delivery, b) where acceptance of things as indicated by the Consumer showroom, "Marino Fabiani" - payment on delivery Items: Cash, without cash - credit card. The consumer makes payments in total proceeds of purchased items and for the costs of its delivery - if the chosen method of delivery associated with incurring costs. The customer makes a payment to indicate the order number. PRODUCT EDITION The issue of the delivered product follows: a) Consumer hands , b ) to the hands of the holder to receive written authorization signed by the consumer - the authorization shall indicate in particular, the order number and the name of the person authorized to receive. With the publication of Things consumer or a person authorized by him , at the Consumer passes the risk of accidental loss or damage to things . RIGHT OF WITHDRAWAL According to the art. 27 of the Act of 30 May 2014. The consumer rights, consumer may withdraw from the Agreement within 14 days without giving any reason. The deadline to withdraw from the Agreement starts from the day when the consumer or a person designated by him (other than the carrier that provides Thing) took possession of the thing. If, on the basis of the agreement, the trader shall provide the consumer a lot of things that are supplied separately, in lots or in parts, the deadline to withdraw from the Agreement, the term from the date of acquisition by consumer or a person designated by him (other than the carrier) in possession of the last things a lot or components. The consumer may cancel the contract by submitting Businesses statement of withdrawal from the contract. The statement of withdrawal can be made on a form, a model of which is attached as Appendix 2 to the Act of 30 May 2014. The consumer rights. To meet the deadline to withdraw from the Agreement enough to send the declaration of withdrawal before its expiry. The entrepreneur does not allow the submission of a statement of withdrawal from the Agreement electronically. In case of withdrawal by the consumer from the Agreement, it is believed Agreement is deemed unmade. The consumer is not entitled to withdraw from the Agreement if the Agreement is subject Thing non-prefabricated, manufactured according to the specifications or maid Consumer satisfaction of his individual needs. The consumer is required to pay for Entrepreneurs or by a person authorized by the trader to receive immediately, but not later than 14 days from the date on which withdrew from the contract, unless the trader suggested that he receives the benefit. To meet the deadline just return things before its expiry. A consumer who withdraws from the Agreement shall not be obliged to accept any costs except for: a) the direct cost of returning the items , b ) is selected by the Consumer , after the withdrawal from the Agreement , for the return of the cheapest things other than the normal delivery offered by the Entrepreneur - An entrepreneur is not obliged to refund the consumer if he incurred additional costs associated with the return of Things. A consumer who withdraws from the Agreement shall be liable for any diminished value of things as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning . TRADE RESPONSIBILITY FOR THE DISADVANTAGES OF THINGS. COMPLAINTS In accordance with Art. 556 of the Act of 23 April 1964 Civil Code trader is liable to the consumer under the warranty for physical defects and legal stuff. The defect lies in the incompatibility of the physical stuff of the Agreement. In particular thing is incompatible with the Agreement if: a) does not have the properties that this kind of thing should be to the purpose designated in the Agreement or resulting from circumstances or destination, b) does not have jurisdiction, the existence of which Entrepreneur Consumer assured, including presenting a sample or model, c) does not fit for the purpose, for which the consumer has informed the trader at the conclusion of the Agreement, and Entrepreneur did not raise objections to such an intended use, d) has been released to the consumer incomplete. Legal defect exists if the Thing is owned by a third party or if it is encumbered with a right of a third party, and if the restriction on the use or disposal of thing stems from a decision or judgment of the competent authority. The undertaking is liable under the warranty for physical defects which existed at the time of the transition danger to the consumer or resulting from causes inherent in the goods sold at the same time. Fine-tuning the responsibility of Entrepreneurs under the warranty for physical and legal defects has been included in Art. 556 - 576 of the Act of 23rd April 1964 of the Civil Code. The consumer reports an flaws things by filing a complaint. Things you can submit complaint in particular using the complaint form can be found on page sklep.marinofabiani.pl or in writing to the following address: EPOCA SC Przemysłowa 50, 61 - 541 Poznan. In the complaint, the consumer should: a) specify the type of non-compliance with the Agreement and stuff as much as possible to describe the non-compliance found. b) provide the address for service or e-mail address to which entrepreneur should send a response to the complaint - in the absence of this address, the answer to the complaint is delivered at the address, which was sending a complaint, c) indicate from what powers - under the warranty for physical defects or legal persons - intends to use. Complaints are dealt with within 14 days of their receipt. A response to the complaint is sent to the address given by the Consumer or in any other manner provided by the Consumer. Before the deadline for consideration of the complaint, trader can ask the consumer to send things - for the reimbursement of the costs - if this is necessary in order to verify compliance with the Agreement Items. If a consumer sends to the trader, the date the complaint is 14 days from the date of receipt by the Entrepreneur things. If the answer to the complaint not be sent to the consumer before the expiry of 14 days from the date of receipt of the complaint by the Entrepreneur, subject to paragraph 10 above, it is believed that the entrepreneur upheld the complaint. In response to the complaint Entrepreneur indicates whether a complaint upheld, given the factual basis for a settlement of the submitted complaint, if the complaint has - also a kind of benefit due to the consumer in connection with the defect Things unless the consumer has made a binding Entrepreneur choose the right he enjoys under warranty for physical defects and legal stuff. PERSONAL DATA PROTECTION The consumer customer account assuming Online Store ON - LINE SHOP and fill out the order form provides your personal details Businesses, which is the administrator of personal data available. The personal data are used exclusively for the implementation of sales contracts based on the order form submitted by the Consumer. If the consumer explicitly agrees, they are also used for marketing and advertising, and for statistical purposes related to the business carried on by the administrator of personal data. The data will not be shared with third parties. The consumer enters his data voluntarily, has the right to access their personal data and correct them at any time, and also remove from the database. The consumer consenting to the processing of personal data at the same time declares that he has been informed of the above. Entrusted personal data is stored by the administrator while maintaining security rules and complying with the requirements of applicable law. EXTRAJUDICIAL PROCEDURES FOR EXAMINATION OF CLAIMS AND ACTIONS AND ACCESS TO THESE PROCEDURES The consumer is entitled to assert legal claims against the entrepreneurs on the general principles provided for by the Act of 17 November 1964 years the Code of Civil Procedure. The consumer is entitled to apply to the provincial inspector of Trade Inspection to initiate a mediation procedure for the amicable termination of a civil law dispute between the consumer and the entrepreneur pursuant to art. 36 of the Act of 15 December 2000 on the Trade Inspection. The consumer is entitled to ask the competent for its domicile the city or county consumer advocate to obtain a free consumer advice and legal information in the field of consumer protection as well as the purpose of on his behalf to a trader for the protection of consumer rights and interests. City or county consumer ombudsman can bring an action on Consumer and join, with his consent, join lawsuits in cases concerning the protection of consumer interests. In addition to the procedures set out in paragraphs 2 and 3 above are not expected to extrajudicial procedures for dealing with complaints and redress. COST OF USE OF COMMUNICATION BETWEEN THE DISTANCE TO SIGN THE AGREEMENT: The consumer does not bear the costs of using the means of distance communication for the conclusion of an agreement with the Entrepreneur, in addition to the normal costs resulting in particular from charges on Consumer under the contract with the entity that provides access to the Internet. HOW recording the content CONCLUDED AGREEMENTS The content of the concluded agreement is fixed and secured in the ICT system Entrepreneurs and made available to any consumer demand. FINAL PROVISIONS. CHANGING THE RULES The consumer is not required to place a deposit or to provide other financial guarantees. The trader is not bound by a code of practice, referred to in Art. 2 Section 5 of the Act of 23 August 2007 on counteracting unfair market practices. Purchased thing - apart from the responsibility of Entrepreneurs under the warranty for physical defects - are not covered by the warranty. The undertaking does not provide for the Consumer any after-sales service. Due to the nature of the activities Businesses, which involves the sale of footwear, Entrepreneur does not provide information on: a) the functionality of digital content and technical measures to protect them; b) the relevant interoperacyjnościach digital content with hardware and software. CHANGING THE RULES The trader reserves the right to change the Rules . With respect to sales contracts concluded before the amendment to the Regulations , the application 's Terms and Conditions as applicable at the date of the contract , unless the trader - changing the rules - makes a different objection , while the change is favorable to the consumer than the revised provisions in the Rules .
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Način naručivanja: - Odaberite željene proizvode iz naše ponude i dodajte ih u košaricu - Provjerite sadržaj vaše košarice i kada ste unijeli sve proizvode u željenim količina i kliknite na Plaćanje - Odaberite da li želite kupovati kao registrirani kupac ili kao gost. - Unesite vaše podatke i adresu za plaćanje i dostavu. - Pribilježite si podatke za plaćanje putem internet bankarstva ili plaćanje uplatnicom. - Pritisnite Naruči kako bi poslali svoju narudžbu. - Nakon primitka našeg emaila izvršite uplatu sa podacima koje ste dobili (ako ste pristupili plaćanju kao registrirani korisnik ove podatke možete vidjeti prijavom sa unijetim emailom i lozinkom). - Krajnji rok za dostavu naručenih proizvoda je 14 dana. - Ili nas kontaktirajte na 049 / 221 - 825 ili na Ova e-mail adresa je zaštićena od spambota. Potrebno je omogućiti JavaScript da je vidite. NARUDŽBA JE S OBAVEZOM PLAĆANJA Uvjeti dostave: Dostava se naplaćuje u ovisnosti od ukupne cijene kupljene robe: Povrat / Reklamacija Sve reklamacije vezane za kupljenu robu ili postupanje naših prodajnih operatera, nezadovoljstvo, pokude, ali i pohvale, primamo isključivo u pisanom obliku, poštom na adresu „MALKOR PROMET D.O.O., Preseka Petrovska 52, 49234 Petrovsko“ ili e-poštom na adresu Ova e-mail adresa je zaštićena od spambota. Potrebno je omogućiti JavaScript da je vidite. U skladu s odredbama članka 72. Zakona o zaštiti potrošača, potrošač može, ne navodeći za to razlog, raskinuti ugovor o kupnji u roku od 14 dana od dana primitka kupljenih proizvoda, te zahtijevati povrat sredstava od prodavatelja. Kupac nema pravo na jednostrani raskid Ugovora: ako mu je usluga u potpunosti ispunjena, a ispunjenje je započelo uz njegov izričit prethodni pristanak te uz njegovu potvrdu da je upoznat s činjenicom da će izgubiti pravo na jednostrani raskid Ugovora ako mu usluga bude potpuno ispunjena. Da bi kupac ostvario pravo na jednostrani raskid Ugovora, treba obavijestiti MALKOR PROMET d.o.o. o svojoj odluci isključivo u pisanom obliku, poštom na adresu „MALKOR PROMET D.O.O., Preseka Petrovska 52, 49234 Petrovsko“ ili e-poštom na adresu Ova e-mail adresa je zaštićena od spambota. Potrebno je omogućiti JavaScript da je vidite. Rok za jednostrani raskid Ugovora iznosi 14 (četrnaest) dana od dana kada je korisniku ili trećoj osobi koju je korisnik odredio, a koja nije prijevoznik, roba koja je predmet Ugovora predana u posjed, odnosno u slučaju usluge, od sklapanja Ugovora. Ako korisnik jednostrano raskine Ugovor, izvršit će mu se povrat novca koji je od njega primljen, uključujući i troškove isporuke, bez odgađanja, a najkasnije u roku od 14 (četrnaest) dana od dana kada MALKOR PROMET D.O.O. zaprimi korisnikovu odluku o jednostranom raskidu Ugovora, osim ukoliko je korisnik odabrao drugu vrstu isporuke, a koja nije najjeftinija standardna isporuka koja je ponuđena. Povrat novca bit će izvršen na isti način na koji je kupac izvršio uplatu. U slučaju da kupac pristaje na drugi način povrata plaćenog iznosa, ne snosi nikakve troškove u odnosu na povrat. Povrat novca MALKOR PROMET D.O.O može izvršiti tek nakon što roba bude vraćena na adresu sjedišta tvrtke. Povrat se može napraviti isključivo za neoštećene proizvode, u originalnom pakiranju sa pratećom dokumentacijom i originalnim računom, u suprotnom se reklamacija neće moći priznati. Kupac je dužan robu predati ili je poslati na adresu „MALKOR PROMET D.O.O., Preseka Petrovska 52, 49234 Petrovsko“, bez nepotrebnog odgađanja, a u svakom slučaju najkasnije u roku od 14 (četrnaest) dana od dana kada je Prodavatelju uputio svoju odluku o jednostranom raskidu Ugovora. Izravne troškove povrata robe kupac mora snositi sam. U skladu sa Zakonom korisnik je odgovoran za svako umanjenje vrijednosti robe koje je rezultat rukovanja robom, osim onog koje je bilo potrebno za utvrđivanje prirode, obilježja i funkcionalnosti robe. Ovim dokumentom informira se kupca o pravu, ne navodeći razloge za to, na jednostrani raskid ugovora sklopljenog izvan poslovnih prostorija ili sklopljenog na daljinu u roku od 14 dana. Navode se prava i obveze potrošača, kao i obveze i prava trgovca. U tu svrhu, u nastavku, navode se neki od članaka Zakona o zaštiti potrošača (neki u cjelosti, a neki samom djelomično). Informativni obrazac o pravu na jednostrani raskid ugovora kod sklapanja ugovora na daljinu Pravo na jednostrani raskid ugovora Opće odredbe Članak 72. (1) Potrošač ima pravo, ne navodeći razloge za to, jednostrano raskinuti ugovor sklopljen izvan poslovnih prostorija ili sklopljen na daljinu u roku od 14 dana. (2) U slučaju sklapanja ugovora o kupoprodaji, rok iz stavka 1. ovoga članka započinje teći od dana kada je potrošaču ili trećoj osobi određenoj od strane potrošača, a koja nije prijevoznik, roba koja čini predmet ugovora predana u posjed. (3) Ako je jednom narudžbom potrošač naručio više komada robe koji trebaju biti isporučeni odvojeno, odnosno ako je riječ o robi koja se dostavlja u više komada ili više pošiljki, rok iz stavka 1. ovoga članka započinje teći od dana kada je potrošaču ili trećoj osobi određenoj od strane potrošača, a koja nije prijevoznik, predan u posjed zadnji komad ili zadnja pošiljka robe. (4) Ako je ugovorena redovita isporuka robe kroz određeni period, rok iz stavka 1. ovoga članka započinje teći od dana kada je potrošaču ili trećoj osobi određenoj od strane potrošača, a koja nije prijevoznik, predan u posjed prvi komad ili prva pošiljka robe. (5) U slučaju sklapanja ugovora o uslugama, ugovora o isporuci vode, plina ili električne energije koji se prodaju u neograničenom obujmu ili neograničenoj količini te isporuci toplinske energije, kao i u slučaju sklapanja ugovora kojemu je predmet digitalni sadržaj koji nije isporučen na tjelesnom mediju, rok iz stavka 1. ovoga članka započinje teći od dana sklapanja ugovora. Način korištenja prava na jednostrani raskid ugovora Članak 74. (1) Potrošač je dužan prije isteka roka za jednostrani raskid ugovora iz članka 72. ovoga Zakona obavijestiti trgovca o svojoj odluci da raskine ugovor i to putem obrasca za jednostrani raskid ugovora ili putem bilo koje druge nedvosmislene izjave kojom izražava svoju volju da raskine ugovor. (2) Sadržaj i oblik obrasca iz stavka 1. ovoga članka propisuje pravilnikom ministar nadležan za područje zaštite potrošača. (3) Ako trgovac na svojoj mrežnoj stranici omogući potrošaču jednostrani raskid ugovora, potrošač može jednostrano raskinuti ugovor tako da obrazac za jednostrani raskid ili drugu nedvosmislenu izjavu o raskidu ispuni i pošalje trgovcu elektroničkim putem. (4) U slučaju iz stavka 3. ovoga članka trgovac je dužan, bez odgađanja, dostaviti potrošaču potvrdu o primitku izjave o raskidu na trajnom mediju. (5) Izjavu o raskidu ugovora potrošač je dužan poslati prije isteka roka za raskid ugovora predviđenoga u člancima 72. i 73. ovoga Zakona. (6) Potrošač je dužan dokazati da je svoje pravo na jednostrani raskid ugovora ostvario u skladu s odredbama ovoga članka. Učinak jednostranog raskida ugovora Članak 75. (1) Iskoristi li potrošač svoje pravo na jednostrani raskid ugovora iz članka 72. ovoga Zakona, strane nisu dužne ispuniti svoje obveze iz ugovora sklopljenog izvan poslovnih prostorija i ugovora sklopljenog na daljinu, odnosno u slučaju da je ponudu za sklapanje ugovora dao potrošač, strane nisu dužne sklopiti ugovor. (2) U slučaju raskida ugovora, svaka je strana dužna vratiti drugoj ono što je primila na temelju ugovora, u skladu s odredbama ovoga odsjeka. (3) Potrošač nije dužan naknaditi nikakve troškove koji bi bili posljedica korištenja njegova prava na jednostrani raskid ugovora iz članka 72. ovoga Zakona, osim onih predviđenih člankom 76. stavkom 2. i člankom 77. ovoga Zakona. Obveze trgovca u slučaju jednostranog raskida ugovora Članak 76. (1) Iskoristi li potrošač svoje pravo na jednostrani raskid ugovora iz članka 72. ovoga Zakona, trgovac mora bez odgađanja, a najkasnije u roku od 14 dana od dana kad je zaprimio obavijest o odluci potrošača da raskida ugovor sukladno članku 74. ovoga Zakona, vratiti potrošaču sve što je ovaj platio na temelju ugovora. (2) Iznimno od stavka 1. ovoga članka, trgovac nije u obvezi izvršiti povrat dodatnih troškova koji su rezultat potrošačeva izričitog izbora vrste prijevoza koji je različit od najjeftinije vrste standardnog prijevoza koji je ponudio trgovac. (3) Kod ugovora o kupoprodaji, osim ako nije ponudio da robu koju potrošač vraća sam preuzme, trgovac mora izvršiti povrat plaćenog tek nakon što mu roba bude vraćena, odnosno, nakon što mu potrošač dostavi dokaz da je robu poslao natrag trgovcu, ako bi o tome trgovac bio obaviješten prije primitka robe. (4) Trgovac mora izvršiti povrat plaćenoga iz stavka 1. ovoga članka služeći se istim sredstvima plaćanja kojim se koristio potrošač prilikom plaćanja osim ako potrošač izričito ne pristane na neko drugo sredstvo plaćanja, te uz pretpostavku da potrošač ne bude obvezan platiti nikakve dodatne troškove za takav povrat Obveze potrošača u slučaju jednostranog raskida ugovora Članak 77. (1) Osim ako je trgovac ponudio da robu koju potrošač vraća sam preuzme, potrošač mora izvršiti povrat robe bez odgađanja a najkasnije u roku od 14 dana od kada je, sukladno članku 74. ovoga Zakona, obavijestio trgovca o svojoj odluci da raskine ugovor. (2) Smatra se da je potrošač izvršio svoju obvezu iz stavka 1. ovoga članka na vrijeme ako prije isteka roka iz stavka 1. ovoga članka pošalje robu ili je preda trgovcu, odnosno osobi koju je trgovac ovlastio da primi robu. (3) Potrošač mora snositi samo izravne troškove povrata robe, osim ako je trgovac pristao snositi te troškove ili ako je trgovac propustio obavijestiti potrošača o tome da je dužan snositi te troškove. (4) Ako je, kod ugovora sklopljenog izvan poslovnih prostorija, roba u trenutku sklapanja ugovora bila dostavljena potrošaču u njegov dom, trgovac mora preuzeti robu na svoj trošak ako robu, zbog njezine prirode, nije moguće vratiti na uobičajeni način poštom. (5) Potrošač je odgovoran za svako umanjenje vrijednosti robe koje je rezultat rukovanja robom, osim onog koje je bilo potrebno za utvrđivanje prirode, obilježja i funkcionalnosti robe. Isključenje prava na jednostrani raskid ugovora Članak 79. Potrošač nema pravo na jednostrani raskid ugovora iz ovoga odsjeka ako je: - predmet ugovora roba koja je izrađena po specifikaciji potrošača ili koja je jasno prilagođena potrošaču - predmet ugovora zapečaćena roba koja zbog zdravstvenih ili higijenskih razloga nije pogodna za vraćanje, ako je bila otpečaćena nakon dostave - predmet ugovora isporuka digitalnog sadržaja koji nije isporučen na tjelesnom mediju ako je ispunjenje ugovora započelo uz izričit prethodni pristanak potrošača te uz njegovu potvrdu da je upoznat s činjenicom da će time izgubiti pravo na jednostrani raskid ugovora.