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Privacy Policy We are delighted that you have shown an interest in our company. Data protection is of special importance for the management of PAConsult GmbH. A use of the website of PAConsult GmbH is possible in principle without any indication of personal data. However, if a data subject wishes to make use of the special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we shall generally obtain consent from the data subject. The processing of personal data, such as the name, address, email address or telephone number of a data subject, shall always be in accordance with the General Data Protection Regulation and in accordance with the country specific data protection provisions applicable to PAConsult GmbH. With this privacy policy, our company wishes to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, the data subjects are informed about their rights by means of this privacy policy. PAConsult GmbH has implemented numerous technical and organisational measures to ensure the most comprehensive as possible protection of personal data processed via this website. Nevertheless, internet based data transmission can still be subject to vulnerabilities, meaning that absolute protection can not be guaranteed. For this reason, each data subject is free to provide us with personal data via alternative means, for example by telephone. Definition of terms The privacy policy of PAConsult GmbH is based on the definitions used by the European directive and legislator when adopting the General Data Protection Regulation (GDPR). Our privacy policy should be comprehensible and easy to read for the general public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance. We use the following terms in this privacy policy, among others: 1.1 Personal data Personal data includes all information which relates to an identified or identifiable natural person (hereinafter referred to as „data subject“). An identifiable person is a natural person who can be identified directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier or to one or more specific characteristics which are expressions of the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person. 1.2 Data subject The data subject is any identified or identifiable natural person whose personal data are processed by the controller. 1.3 Processing Processing includes any process carried out with or without the help of automated processes or any such series of processes in connection with personal data such as collection, recording, organisation, filing, saving, adaptation or amendment, reading, querying, use, publication by forwarding, distribution or any other form of provision, comparison of encoding, abbreviation, deletion or destruction. 1.4 Restriction of processing Restriction of processing is the identification of stored personal data in order to limit their future processing. 1.5 Profiling Profiling is any kind of automated processing of personal data which involves the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to work performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or relocation of that natural person. 1.6 Pseudonymisation Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without additional information, provided that this additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person. 1.7 Controller or party responsible for data processing The controller or party responsible for data processing is the natural or legal person, public authority, institution or other body which, alone or in conjunction with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for its designation may be provided for under Union or national law. 1.8 Processor A processor is a natural or legal person, authority, institution or other body who processes personal data on behalf of the controller. 1.9 Recipient The recipient is a natural or legal person, public authority, institution or other body to whom personal data are disclosed, whether or not they are third parties. However, authorities which may receive personal data in the context of a specific task under Union law or Member State law, shall not be considered recipients. 1.10 Third party A third party is a natural or legal person, public authority, institution or other body other than the data subject, the controller, the processor and those authorised under the direct responsibility of the controller to process the personal data. 1.11 Consent Consent is any declaration or other unambiguous and informed expression of intent given voluntarily by the data subject, in the form of a declaration or other unambiguous affirmative action, in which the data subject indicates that he/she agrees to the processing of his/her personal data. Name and address of the controller The controller within the meaning of the General Data Protection Regulation, other data protection laws in force in the Member States of the European Union, and other provisions of a data protection nature, is: PAConsult GmbH Birkenau 3 22087 Hamburg Germany Email: info@paconsult.de Internet: www.paconsult.de The collection of general data and information The PAConsult GmbH website collects a number of general data and information each time a person or an automated system accesses the website. This general data and information is stored in the server log files. The following can be collected - the browser types and versions used, - the operating system used by the system accessing, - the website from which a system accessing comes to our website (so-called referrers), - the sub-web pages, which are accessed via a system accessing our website, - the date and time of access to the website, - an internet protocol address (IP address), - the internet service provider of the accessing system and - other similar data and information used in the case of attacks on our information technology systems.. When using this general data and information, PAConsult GmbH does not draw any conclusions about the data subject. Rather, this information is required in order to - deliver the content of our website correctly, to optimise the content of our website and its advertising, - to ensure the long term functionality of our information technology systems and the technology of our website, - and to provide law enforcement agencies - with the information necessary for prosecution in the event of a cyber attack. PAConsult GmbH evaluates this anonymously collected data and information both statistically and with the aim of increasing data protection and data security in our company ultimately in order to ensure the best possible level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject. Cookies The websites of PAConsult GmbH use cookies. Cookies are text files that are stored on a computer system via an internet browser. Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters through which websites and servers can identify the specific internet browser in which the cookie has been stored. This enables the websites and servers visited to distinguish the individual browser from other internet browsers which may also contain cookies of the data subject. A specific internet browser can be recognised and identified by the unique cookie ID. Through the use of cookies, PAConsult GmbH can provide users of this website with more user friendly services that would not be possible without the cookie setting. By means of a cookie, the information and offers on our website can be optimised to suit the user. Cookies enable us, as already mentioned, to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website who uses cookies does not need to re-enter his or her access data each time he/she visits the website, as this is done by the website and the cookie stored on the computer of the user. Another example is the cookie for a shopping cart in an online shop. The online shop uses a cookie to remember the items that a customer has placed in the virtual shopping cart. The data subject can prevent our website from setting cookies at any time by means of making the appropriate adjustments in his/her internet browser settings and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via the internet browser itself or other software programmes. This is possible with all current internet browsers. If the data subject deactivates the setting of cookies in the internet browser used, then under certain circumstances not all the functions of our website will be fully usable. Contact possibilities via the website Due to legal regulations, the website of PAConsult GmbH contains information that enables a fast electronic contact to our company as well as direct communication with us, which also includes a general address of so called electronic mail (email address). Insofar as the data subject contacts the controller by email or through a contact form, the personal data provided by the data subject shall be automatically saved. Such personal data transmitted to the controller by a data subject on a voluntary basis shall be stored for the purpose of processing or contacting the data subject. No disclosure of these personal data to third parties shall be carried out. Routine deletion and blocking of personal data The controller shall process and store personal data relating to the data subject only for the period of time necessary to achieve the purposes for which the data is stored, or to the extent provided for by the European directive and legislator or any other legislator in laws or regulations to which the controller is subject. If the purpose of the storage expires or a retention period prescribed by the European directive and legislator or another competent legislator expires, the personal data shall be routinely blocked or deleted in accordance with legal regulations. Rights of the data subject 7.1 Right of confirmation Every data subject has the right, as granted by the European directive and legislator, to request confirmation from the controller as to whether personal data relating to him/her is being processed. If the person concerned wishes to exercise this right of confirmation, he/she may at any time contact our data protection officer or another employee of the controller. 7.2 Right to information Any data subject has the right, as granted by the European directive and legislator, to receive from the controller at any time a copy of the personal data relating to him or her that is used. In addition, the European directive and legislator grants the data subject, access to the following information: - the purposes of processing - the categories of personal data processed - the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations if possible the planned duration for which the personal data shall be stored or, if this is not possible, the criteria for determining such duration - the right to correct or delete personal data concerning the data subject or to restrict the processing by the controller or a right of withdrawal from such processing - the existence of a right of appeal to a supervisory authority if the personal data are not collected from the data subject: All available information on the origin of the data, - the existence of automated decision making including profiling in accordance with Article 22 para. 1 and 4 of the GDPR and, at least in these cases, meaningful information on the logic involved and the scope and intended effect of such processing with respect to the data subject The data subject also has the right to know whether personal data has been transferred to a third country or to an international organisation. Insofar as this is the case, the data subject has the right to obtain information about the appropriate guarantees in connection with the transfer. If a data subject wishes to make use of this right to information, they may contact our data protection officer at any time or another employee of the controller. 7.3 Right to rectification Any data subject has the right, as granted by the European directive and legislator, to demand the immediate correction of any inaccurate personal data concerning him or her. Furthermore and taking into account the purposes of processing, the data subject has the right to request that incomplete personal data be completed, with the inclusion of a supplementary declaration. If the person concerned wishes to exercise this right of correction, he or she may at any time contact our data protection officer or another employee of the controller. 7.4 Right to erasure (“Right to be forgotten”) Any data subject has the right, as granted by the European directive and legislator, to demand that the data concerning him or her be deleted immediately, provided that one of the following reasons applies and insofar as the data processing is not necessary: - The personal data was collected or otherwise processed for such purposes, for which they are no longer necessary. - The data subject withdraws his or her consent to the processing of personal data in accordance with Article 6 para. 1 lit. a of the GDPR or Article 9 para. 2 lit. a of the GDPR and there is no other legal basis for processing. - The data subject lodges an objection against the processing of data pursuant to Article 21 para. 1 GDPR and there are no overriding legitimate reasons for processing, or the data subject lodges an objection against the processing of data pursuant to Article 21 para. 2 GDPR. - The personal data was processed illegally. - Erasure of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States, to which the controller is subject. - The personal data were collected in relation to the information society services offered in accordance with Article 8 para. 1 GDPR. If one of the above reasons is correct and a data subject wishes to arrange for the erasure of personal data stored at PAConsult GmbH, they may at any time contact our data protection officer or another employee of the controller. The data protection officer of PAConsult GmbH or another employee will arrange that the request for erasure be fulfilled without delay. If the personal data of PAConsult GmbH were made public and our company as the controller is obligated in accordance with Article 17 para. 1 of the GDPR to commit to the deletion of personal data, therefore, taking into account the available technology and implementation costs, PAConsult GmbH shall take appropriate measures, including technical means, to inform other controllers who process the published personal data that the data subject has requested from such other controllers the erasure of all links to such personal data or of copies or replications of such personal data, unless the processing is necessary. The data protection officer of PAConsult GmbH or another employee, shall make the necessary arrangements for individual cases. 7.5 Right to restriction of processing Any data subject has the right, as granted by the European directive and legislator, to demand that the controller restrict the processing of such data if one of the following conditions is met: - The correctness of the personal data is refuted by the data subject for a period of time that enables the controller to verify the correctness of the personal data. - The processing is unlawful, the data subject declines the erasure of personal data and instead demands that the use of personal data be restricted. - The controller no longer needs the personal data for the purposes of processing, but the data subject does need them to assert, exercise or defend legal claims. - • The data subject has lodged an objection to the processing of the data pursuant to Article 21 para. 1 of the GDPR and it is not yet clear whether the legitimate grounds of the controller outweigh those of the data subject. Insofar as one of the above mentioned conditions exists and a data subject wishes to request the restriction of personal data stored at PAConsult GmbH, they may at any time contact our data protection officer or another employee of the controller. The data protection officer of PAConsult GmbH or another employee shall cause the restriction of processing. 7.6 Right to data portability Any data subject has the right, as granted by the European directive and legislator, to receive personal data relating to him or her provided by the data subject to a controller in a structured, established and machine readable format. In addition, the data subject has the right to transmit these data to another controller without hindrance by the current controller to whom the personal data has been made available, provided that the processing does not conflict with the given consent in accordance with Article 6 para. 1 lit. a of the GDPR or Article 9 para. 2 lit. a of the GDPR, or for a contract in accordance with Article 6 para. 1 lit. b of the GDPR and the processing is performed with the aid of automated procedures, provided that the processing is not necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller. Furthermore, the data subject has the right to transfer data pursuant to Article 20 para. 1 of the GDPR, he or she has the right to demand that the personal data be transmitted directly by a controller, insofar as this is technically feasible and insofar as this does not affect the rights and freedoms of other persons. In order to assert the right of data portability, the data subject may at any time contact our data protection officer at PAConsult GmbH or any other employee. 7.7 Right to object Any data subject has the right, as granted by the European directive and legislator, for reasons arising from his or her particular situation, to object at any time to the processing of personal data relating to him or her, as provided for in Article 6 para. 1 lit. e or f of the GDPR This also applies to profiling based on these clauses. PAConsult GmbH shall no longer process personal data unless we can prove compelling reasons of security for such processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims. If PAConsult GmbH processes personal data to carry out direct advertising, then the data subject has at any time the right to object to the processing of personal data for the purpose of such direct advertising. This also applies to profiling insofar as it is associated with such direct advertising. If the data subject objects to the processing of data for direct advertising purposes by PAConsult GmbH, then PAConsult GmbH shall no longer process the personal data for such purposes. In addition, the data subject has the right, for reasons arising from his or her particular situation, to oppose the processing of personal data concerning him or her that is processed by PAConsult GmbH for scientific or historical research purposes or for statistical purposes in accordance with Article 89 para. 1 of the GDPR, unless such processing is necessary for the fulfilment of a task in the public interest. In order to assert the right to object, the data subject may at any time directly contact our data protection officer at PAConsult GmbH or any other employee. The data subject is also free to exercise his or her right to object to the use of the data for services provided by information societies, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications. 7.8 Automated individual decision making including profiling Any data subject has the right granted by the European directive and legislator, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, insofar as the decision - is not necessary for the conclusion or performance of a contract between the data subject and the controller or is permitted by Union or Member State legislation to which the controller is subject, and where such legislation contains appropriate measures to safeguard the rights and freedoms and legitimate interests of a data subject, or - is carried out with the express consent of the data subject. If the decision is (1) necessary for the conclusion or performance of a contract between the data subject and the controller or (2) is made with the express consent of the data subject, then PAConsult GmbH shall take appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject, including at least the right to obtain the intervention of a person from the controller, to express his/her own position and to challenge the decision. Should the person concerned wish to assert his or her rights with regard to automated decisions, then he or she may at any time contact our data protection officer or another employee of the controller. 7.9 Right to withdraw consent under data protection law Any data subject has the right, as granted by the European directive and legislator, to withdraw consent to the processing of personal data at any time. Should the person concerned wish to assert his or her right to right to revoke their consent, then he or she may at any time contact our data protection officer or another employee of the controller. Data protection in applications and in the application process The controller collects or processes the personal data of applicants for the purpose of processing the application procedure. The processing can also be done electronically. This is particularly the case if an applicant submits corresponding application documents by electronic means, for example by email, or via a web form on the website, to the controller. If the controller concludes a contract of employment with an applicant, the data transmitted shall be stored for the purposes of the employment relationship in accordance with the law. If no employment contract is concluded with the candidate by the controller, the application documents shall be automatically deleted two months after the announcement of the rejection decision, unless deletion precludes other legitimate interests of the controller. Further legitimate interest in this sense, for example, a burden of proof in a procedure under the General Equal Treatment Act. Privacy policy for the use of Google AdWords The controller has integrated Google AdWords into this website. Google AdWords is an internet advertising service that allows advertisers to place ads in both Google’s search engine results and on the Google advertising network. Google AdWords allows advertisers to predefine specific keywords that allow advertisers to display an ad in Google’s search engine results only when the user uses the search engine to retrieve a keyword relevant search result. In the Google advertising network, ads are distributed on topic relevant websites using an automatic algorithm and in accordance with the previously defined keywords. Google AdWords is operated by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. The purpose of Google AdWords is to promote our own website by way of displaying interest relevant advertising on the websites of third party companies, in the search engine results of the Google search engine and by displaying third party advertising on our website. If a data subject arrives at our website via a Google ad, then Google stores a so called conversion cookie on the information technology system of the data subject. What cookies are, has already been explained above. A conversion cookie loses its validity after thirty days and is not used to identify the data subject. If the cookie has not yet expired, the conversion cookie shall be used to trace whether certain sub-pages have been viewed on our website, e.g. the shopping cart of an online shop. Through the conversion cookie, both we and Google can track whether a data subject, who came to our website via an AdWords ad, has for example completed or cancelled a purchase of goods. The data and information collected by the conversion cookie is used by Google to create visitor statistics for our website. We use these visitor statistics to determine the total number of users that have been referred to us via AdWords ads, i.e. to determine the success or failure of each AdWords ad and to optimise our future AdWords ads. Neither our company nor other Google AdWords advertisers receive information from Google that could identify the data subject. The conversion cookie is used to store personal information, such as the websites visited by the data subject. Thus, whenever you visit our website, personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the United States of America. Personal data is stored by Google in the United States of America. Google may transfer such personal data collected through the technical process to third parties. The data subject can prevent our website from setting cookies at any time (as already mentioned above) by means of making the appropriate adjustments in their internet browser settings and thus permanently object to the setting of cookies. Such a configuration of the internet browser settings would also prevent Google from placing a conversion cookie on the information technology system of the data subject. Furthermore, a cookie already set by Google AdWords can be deleted at any time via the internet browser itself or other software programmes. Furthermore, the data subject has the option to object to interest related advertising from Google. To do this, the data subject must visit www.google.de/settings/ads from each of the internet browsers used and make the desired setting changes there. For more information and the privacy policy of Google, please visit https://www.google.de/intl/de/policies/privacy/ Privacy policy for the implementation and use of Google Fonts On our website external Google Web fonts are used, by means of which the presentation of text is made possible. The use of Google Web Fonts automatically triggers a connection to the operator of the library. Accordingly, it is theoretically possible that Google collects data. Further information regarding data protection can be obtained from the service provider Google. Privacy policy for the implementation and use of Google Maps We use Google Maps to display geographic information on our website. Google Maps is operated by Google Inc.,1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using our website, you declare your consent to the collection, processing and use by Google of automatically collected data and data entered by you. For more information about the data processed by Google, please refer to the privacy policy of Google. Privacy policy for the use of Google Analytics (with the anonymisation function) The controller has integrated Google Analytics (with the anonymisation function) into this website. Google Analytics is a web analytics service. Web analysis is the acquisition, collection and evaluation of data concerning the behaviour of the website visitors. Among other things, a web analysis service collects data about which website a data subject has accessed the current website from (so-called referrer), which sub pages of the website were accessed or how often and for which length of time a sub page was viewed. Web analysis is mainly used to optimise a website and for carrying out a cost-benefit analysis of internet advertising. The Google Analytics component is operated by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. For web analysis via Google Analytics, the controller uses the add-on „_gat. _anonymizeIp“. By means of this add-on, the IP address of the internet connection of the data subject is shortened and made anonymous by Google if access to our websites is performed from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area. The purpose of the Google Analytics component is to analyse visitor flows to our website. Among other things, Google uses the data and information obtained to evaluate the use of our website in order to compile online reports for us that show activities on our website and to provide other services related to the use of our website. Google Analytics places a cookie on the information technology system of the data subject. What cookies are, has already been explained above. By setting the cookie, Google makes it possible to analyse the use of our website. Each time you access one of the individual pages of this website, which is operated by the controller, and on which a Google Analytics component has been integrated, the internet browser on the information technology system of the data subject is automatically induced by the relevant Google Analytics component to transmit data to Google for the purpose of online analysis. Within the scope of this technical procedure, Google receives information about personal data, such as the IP address of the data subject, which Google uses, among other things, to trace the origin of the visitor and the clicks which subsequently enables commission settlements. The cookie is used to store personal information, such as the access time, the location from which access was gained and the frequency of visits to our website by the data subject. Whenever you visit our website, personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the United States of America. Personal data is stored by Google in the United States of America. Google may transfer such personal data collected through the technical process to third parties. The data subject can prevent our website from setting cookies at any time (as already mentioned above) by means of making the appropriate adjustments in their internet browser settings and thus permanently object to the setting of cookies. Such a configuration of the internet browser settings would also prevent Google from placing a cookie on the information technology system of the data subject. Furthermore, a cookie already set by Google Analytics can be deleted at any time via the internet browser itself or other software programmes. Furthermore, it is possible for the data subject to object and prevent the collection of data generated by Google Analytics which relates to the use of this website as well as to the processing of such data by Google. To do this, the data subject must download and install a browser add-on from the following link https://tools.google.com/dlpage/gaoptout This browser add-on informs Google Analytics, via JavaScript, that no data or information about visits to websites may be transmitted to Google Analytics. The installation of the browser add-on is regarded by Google as an objection. If the information technology system of the data subject is deleted, formatted or reinstalled at a later date, the data subject must reinstall the browser add-on in order to deactivate Google Analytics. If the browser add-on is uninstalled or deactivated by the data subject or by another person who has authorisation to do so, it is possible to reinstall or reactivate the browser add-on at a later time. For more information and the privacy policy of Google, please visit https://www.google.de/intl/de/policies/privacy/ and at http://www.google.com/analytics/terms/de.html Google Analytics is explained in more detail at https://www.google.com/intl/de_de/analytics/ Legal basis of data processing Article 6 para. lit. a of the GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations necessary for the supply of goods or to provide any other service, the processing is based on Article 6 para. 1 lit. b of the GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. If our company is subject to a legal obligation by which processing of personal data is required, such as for the fulfilment of tax obligations, the processing is based on Article 6 para. 1 lit. c of the GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured at our company premises and his or her name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Article 6 para. 1 lit. d of the GDPR. Finally, processing operations could be based on Article 6 para.1 lit. f of the GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. It considers that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 of the GDPR). Legitimate interests pursued by the controller or by a third party Where the processing of personal data is based on Article 6 para.1 lit. f of the GDPR, our legitimate interest is to carry out our business in favour of the well being of all our employees and the shareholders. Period for which the personal data shall be stored The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data shall be routinely deleted, as long as it is no longer necessary for the fulfilment of the contract or the initiation of a contract. Provision of personal data as statutory or contractual requirement; requirement necessary to enter into a contract; obligation of the data subject to provide the personal data; possible consequences of failure to provide such data We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary in order to conclude a contract that the data subject provide us with personal data, which must subsequently be processed by us. The data subject is, for example, obligated to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data are provided by the data subject, the data subject must contact our data protection officer. Our data protection officer shall clarify to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data. Existence of automated decision making As a responsible company, we do not use automatic decision making or profiling.
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Ured Adresa Putnička agencija Mihael d.o.o. Pavlinska 5, 42000 Varaždin, Hrvatska Voditelj poslova: Valentina Šimić Radno vrijeme: pon – pet 08.00 – 16.00 sati OIB Telefoni Fax info@mihael-putovanja.hr Podaci za uplatu SWIFT: PBZGHR2X (za inozemne uplate) Model: 00 Poziv na broj: datum puta Svrha uplate: putovanje i Vaše prezime Dokumenti za preuzimanje: Pošaljite upit MIHAEL putnička agencija,d.o.o. SJEDIŠTE: Varaždin, Pavlinska 5 Radno vrijeme: ponedjeljak – petak 08.00 – 16.00 sati Voditelj poslova: Valentina Šimić Nastupa u svojstvu stalno i u punom radnom vremenu zaposlenog voditelja poslova. Ovlaštena je za praćenje poslovanja turističke agencije sukladno odredbama Zakona o pružanju usluga u turizmu. Djelatnost turističke agencije podliježe nadzoru Državnog inspektorata, područni ured Varaždin. Porezni obveznik upisan je u sudski registar: Trgovački sud u Varaždinu pod matičnim brojem MBS: 070077587, temeljem rješenja navedenog suda Tt-07/262-2 od 26.02.2007. Temeljni kapital: 20.000,00 kn uplaćen u cijelosti. Direktor: Milan Kruljac ZAŠTITA PRIVATNOSTI Naziv voditelja obrade: MIHAEL Putnička agencija d.o.o. Adresa: Pavlinska 5, Varaždin OIB: 20054015482 Sukladno Uredbi (EU) 2016/679 Europskog parlamenta i vijeća od 27.travnja 2016. o zaštiti pojedinaca u vezi s obradom osobnih podataka i o slobodnom kretanju takvih podataka (u daljnjem tekstu Opća uredba o zaštiti podataka), koja je u punoj primjeni od dana 25. svibnja 2018. godine u Republici Hrvatskoj i svim zemljama članicama Europske unije, kao i Zakonu o provedbi Opće uredbe o zaštiti podataka (Narodne novine broj 42/18), odnosno sukladno pravnom okviru zaštite osobnih podataka u Republici Hrvatskoj i Europskoj uniji, Mihael putnička agencija d.o.o. kao voditelj obrade osobnih podataka korisnika svojih usluga, zaposlenika i kupaca, izradilo je Politiku o zaštiti privatnosti osobnih podataka te se u skladu s tim traži Ova privola predstavlja pravnu osnovu za prikupljanje i obradu podataka ispitanika te se smatra dobrovoljnim, informiranim i nedvosmislenim izražavanjem želja ispitanika kojom on izjavom ili jasnom potvrdnom radnjom daje pristanak za obradu osobnih podataka koji se na njega odnose. Vrste podataka koji se prikupljaju i obrađuju: Podaci koji se prikupljanju i obrađuju su sljedeći: ime i prezime, adresa, osobni identifikacijski broj (OIB), datum rođenja, spol, kontakt broj telefona i/ili mobitela, kontakt podatke elektroničke pošte (e-mail adresa), podaci iz osobne iskaznice i putovnice, podaci o bankovnom računu i broju kartice, podaci iza isplatu odštetnog zahtjeva za osiguravajuću kuću kao I prateća zdravstvena dokumentacija. Svrha prikupljanja i obrade podataka: Navedeni osobni podaci ispitanika, sukladno pravima i obvezama Zakona o pružanju usluga u turizmu te ugovornim obvezama koje proizlaze iz turističke djelatnosti, koriste se isključivo za potrebe pojedinog projekta (putovanja) baziranog na međusobnim ugovorima. Trajanje čuvanja i obrade osobnih podataka: Ovisno o svrsi i pravnoj osnovi temeljem koje se prikupljaju osobni podaci ispitanika, voditelj obrade je u pojedinim slučajevima obvezan čuvati osobne podatke u vremenskom trajanju (razdoblju) koje za pojedinu svrhu propisuju mjerodavni propisi ili prestankom svrhe u koju su prikupljeni. Obveze voditelja obrade prema ispitaniku: Voditelj obrade podataka obvezan je na temelju podnesenog pisanog zahtjeva ispitanika na gore naznačenu adresu voditelja obrade podataka istom omogućiti pristup osobnim podacima koje obrađuje o njemu, ispravak netočnih osobnih podataka, brisanje osobnih podataka ili ograničenje obrade osobnih podataka, kao i upoznati ga s mogućnošću prigovora na obradu osobnih podataka te pravom na prenosivost podataka. Prosljeđivanje podataka trećim osobama: Osobni podaci ispitanika proslijeđuju se trećim osobama (osiguravajućim kućama, hotelima, avio kompanijama, turističkim agencijama i ostalim trećim osobama ovisno o potrebi, odnosno tipu putovanja) koje sudjeluju u organizaciji putovanja te u tu svrhu koriste osobne podatke ispitanika. Prava ispitanika: Ispitanik ima pravo na pristup osobnim podacima. Voditelj obrade dužan je na temelju pisanog zahtjeva ispitanika informirati ispitanika o osobnim podacima koje obrađuje o njima. Ispitanik ima pravo na ispravak netočnih podataka. Voditelj obrade podataka dužan je ispitaniku omogućiti ispravak netočnih osobnih podataka kada je utvrđeno da prikupljeni osobni podaci nisu ispravni ili je došlo do promjene osobnih podataka. Ispitanik ima pravo na brisanje osobnih podataka kada osobni podaci ispitanika više nisu nužni za ispunjenje svrhe obrade, kada ispitanik povuče privolu kao pravni temelj za obradu osobnih podataka, kada ispitanik uloži prigovor na obradu podataka, kada su osobni podaci nezakonito obrađeni, kada se osobni podaci moraju brisati radi ispunjenja pravnih obveza iz prava Europske unije ili prava države članice kojem podliježe voditelj obrade podataka. Ispitanik ima pravo na ograničenje obrade podataka. Voditelj obrade podataka dužan je osigurati ograničenje obrade podataka u slučajevima kada ispitanik osporava točnost podataka, kada je obrada nezakonita, kada voditelj obrade više ne treba osobne podatke za potrebe obrade ili kada ispitanik uloži prigovor na obradu osobnih podataka. Povlačenje privole: Ispitanik ima pravo u bilo kojem trenutku povući ovu privolu. U tom slučaju, voditelj obrade podataka dužan je odmah prestati s obradom podataka, odnosno obrisati ili anonimizirati osobne podatke, osim ako postoji neka druga pravna osnova obrade osobnih podataka. Potpisom ove privole ispitanik izjavljuje da je upoznat sa svrhom prikupljanja osobnih podataka koji se na njega odnose, da je upoznat s identitetom voditelja obrade osobnih podataka, da dobrovoljno stavlja na raspolaganje svoje osobne podatke, da preuzima obvezu obavijestiti voditelja obrade podataka o svakoj promjeni osobnih podataka. Potpisom i pečatom ove privole voditelj obrade podataka obvezuje se čuvati osobne podatke ispitanika i raspolagati njima u skladu sa zakonskim propisima o zaštiti osobnih podataka i određenjima iz ove privole. Ova privola biti će poslana svakom putniku sa ugovorom o putovanju. PRIGOVORI Sukladno Čl. 10. st. 3. NN 41/14 Zakona o zaštiti potrošača obavještavamo potrošače da nezadovoljstvo na kvalitetu naših usluga te pruženu uslugu mogu iskazati prigovorom u pisanoj formi na slijedeći način i to u roku od 8 dana od pružene usluge ili putovanja.: Adresa: Mihael putnička agencija, do.o.o Pavlinska 5, 42000 Varaždin, Hrvatska ili Telefax broj: 00 385 42 302 045 ili putem e-maila: info@mihael-putovanja Odgovor na Vaš prigovor dobit ćete u pisanom obliku najkasnije 15 dana od primitka prigovora. Kako bi se dobio odgovor, molimo podnositelja prigovora da navede: ime i prezime te adresu ili e-mail za dostavu odgovora.