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PRIVACY POLICY Last updated on June 30, 2018. As required by art. 13 of Legislative Decree 196/2003 ("privacy code"), Alfredo's by Gabriele Dal Moro, Calle De La Casseleria, 5324 (30122) Castello, Venezia, VAT number 04093740274, data controller, (indicated as "Owner" or "Company"), provides users who visit the website www.dalmorosfreshpastatogo.com (hereinafter referred to as the "website") information relating to the processing of data. This Privacy Policy sets out our privacy practices that apply when you visit DAL MORO'S FRESH PASTA TO GO® website or other online service or platform of DAL MORO'S FRESH PASTA TO GO® (collectively, the “Services”), regardless of who owns or operates the Services or the restaurant you ultimately visit, as well as our interactions with you on third party platforms (such as social media). This policy may be amended from time to time. We encourage visitors to and users of our sites to regularly review our Privacy Policy. All "Personal Information” (which is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. To update your information and preferences, see the section entitled "Updating Your Personal Information and Privacy Preferences." Entities Collecting Personal Information Personal Information on this website is collected by Alfredo's by Gabriele Dal Moro, Calle De La Casseleria, 5324 (30122) Castello, Venezia, VAT number 04093740274 and its telephone number is +39 (041) 476-2876. We have appointed a data protection officer (DPO) for DAL MORO'S FRESH PASTA TO GO who is responsible for overseeing questions in relation to this privacy notice. If you have any questions, concerns, or requests about this privacy notice, how we manage your Personal Information, or any other issue relating to your Personal Information, please contact our DPO: DAL MORO'S FRESH PASTA TO GO Attn: Data Protection Officer This email address is being protected from spambots. You need JavaScript enabled to view it. Via Roma 47, Mestre (VE), Italy https://www.dalmorosfreshpastatogo.com/contact Collection Of Personal Information We collect personal information about our users in various ways. For example, we collect information that you provide to us, information that we collect through your use of the Services, and information that we collect from publicly available sources or third parties. Information You Provide to Us. We collect information you give us when you use the Services. For example, when you visit one of our restaurants, visit one of our websites or use one of our Services, participate in a survey or promotion, or take advantage of our in-restaurant Wi-Fi service, we may ask for information such as your name, e-mail address, year of birth, gender, street address, or mobile phone number so that we can provide Services to you. Information About Your Use of the Services. In addition to the information you provide to us directly, we may collect information about your use of the Services. For example, we may collect: - Device information — such as your hardware model, IP address, other unique device identifiers, operating system version, and settings of the device you use to access the Services. - Usage information — such as information about the Services you use, the time and duration of your use of the Services and other information about your interaction with content offered through a Service, and any information stored in cookies and similar technologies that we have set on your device. - Location information — such as your computer’s IP address, your mobile device’s GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use the Services. Information From Third-Party Sources. We may receive information about you from publicly and commercially available sources, as permitted by law, which we may combine with other information we receive from or about you. For example, we may receive information about you from a social media site if you connect to the Services through that site. Other Information We Collect. We also may collect other information about you, your device, or your use of the Services in ways that we describe to you at the point of collection or otherwise with your consent. Updating Your Personal Information and Privacy Preferences. Upon request, DAL MORO'S FRESH PASTA TO GO will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. You have the right to correct or delete your Personal Information and privacy preferences at any time. For security purposes, to correct or delete Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable timeframe. How Your Personal Information Is Used To Respond to You. When you contact us, we may collect information that identifies you (such as your name, address and a phone number) along with additional information we need to help us promptly answer your question or respond to your comment. We retain this information to assist you in the future and to improve our customer service, products, Services, and promotions. When you Make A Purchase. You do not have to provide any personal information when you purchase merchandise with cash at a restaurant. If you use a credit or debit card for your purchase, your debit or credit card-related information will be collected to process and administer your payment. To Contact You. We may contact you with offers and information about the Services and our affiliates, including to inform you about our products, events, promotions, and special offers that may be tailored to your interests. You may opt out of receiving commercial messages (excluding transactional messages) from us by following the instructions contained in our electronic messages or by contacting us as set out below. To Deliver Targeted Advertising. We may use your information, including your location information, to facilitate the delivery of targeted ads, promotions, and offers to you, on behalf of ourselves, select business partners, and advertisers, on and off the Services. (See “Interest-Based Advertisements” section below) Consent. We may otherwise use your information with your consent or at your direction. Sharing of Information The following provides information about entities with which we may share information. Our practices vary depending on the type of information and sharing. Franchisees. We may share information with local owners of DAL MORO'S FRESH PASTA TO GO® restaurants, particularly when they will work with us in delivering Services to you. For example, local restaurants will implement delivery and takeaway services that you may request through the Services. We also may provide our franchisees with information so that a local restaurant may provide you with offers and promotions that might interest you. Service Providers. We may share information with companies providing services on our behalf, such as delivery services, hosting vendors, advertising service providers, data analytics companies, marketing service companies, and list managers. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other unrelated purposes. Social Media Services. If you connect a social media account with the Services or engage with our services through a social media platform, we may share your information with that social media platform, and it may share information about you with us. We may use this information to personalize your experience on the Services and on the third-party social media platforms, or to provide you with offers or other products or Services you may request. The social media services’ use of the shared information will be governed by the social media services’ privacy policy and your social media account settings. If you do not want your information shared in this way, do not connect your social media service account with the Services. Companies that Provide Content, Advertising, or Functionality. Some of the content, advertising, and functionality on our Services may be provided by third parties, such as our advertisers. These companies may collect or receive certain information about your use of the Services, including through the use of cookies, beacons, and similar technologies, and this information may be combined with information collected from different websites and online services in order to deliver ads that are more relevant to you, both on and off our Services. Aggregated Data. We also may provide aggregated information, and data with personal identifiers removed, to third parties to describe how our customers are using the Services. Online Advertising and Cookies We and other companies that provide advertising and other services on our Services may use cookies, web beacons, and similar technologies to facilitate administration and navigation, to better understand and improve our Services, to determine and improve the advertising shown to you here or elsewhere, and to provide you with a customized online experience. Interest-Based Advertisements. We may use third parties to serve advertisements on our Services and on other websites and digital platforms. These companies may use cookies, web beacons or other technologies to report certain information about your visits to our Services and other websites (such as web pages you visit and your response to ads) in order to measure the effectiveness of our marketing campaigns and to deliver ads that are more relevant to you, both on and off our Services. To learn more and to opt-out of having your information used by these companies for online behavioural advertising purposes, please see “Choices with Respect to Interest-Based Advertisements” below. We may also use services provided by third parties (such as social media platforms) to serve targeted ads to you and others on such platforms. We may do this by providing a hashed version of your email address or other information to the platform provider. Cookies. “Cookies” are small files that are placed on your computer when you visit a website. Cookies may be used to store a unique identification number tied to your computer or device so that you can be recognized as the same user across one or more browsing sessions and across one or more sites. Cookies serve many useful purposes. For example: - Cookies can remember your sign-in credentials so you do not have to enter those credentials each time you visit a Service - Cookies can help us and third parties understand which parts of our Services are the most popular because they help us see which pages and features visitors access and how much time they spend on the pages. By studying this kind of information, we are better able to adapt our Services and provide you with a better experience. - Cookies help us and third parties understand which ads you have seen so that you don’t receive the same ad each time you access a Service. Most browsers accept cookies automatically but can be configured not to do so. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. If you disable cookies, it may interfere with the functioning of the Services. Beacons. We, along with third parties, also may use technologies called beacons (or “pixels”) that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the beacon and the IP address of your device. We and third parties use beacons for a variety of purposes, including to analyze the use of our Services and (in conjunction with cookies) to provide content and ads that are more relevant to you both on and off the Service. Local Storage & Other Tracking Technologies. We, along with third parties, may use other kinds of technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage, in connection with our Services. These technologies are similar to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences. However, these technologies may make use of different parts of your device from standard cookies, and so you might not be able to control them using standard browser tools and settings. For HTML5 local storage, the method for disabling HTML5 will vary depending on your browser. For Flash cookies, information about disabling or deleting information contained in Flash cookies can be found here Privacy and Access Choices Available To You Data Access. Subject to applicable law, you may also have a right to access, update, and correct inaccuracies in other personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in the personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records. Email Promotions. You may opt out of receiving the commercial email, text message, and other electronic messages from us (excluding transactional messages) by following the instructions contained in those messages. Protection of Your Personal Information We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security. If you have any questions about security on our Web Sites, you can send email to us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Other Important Information Changes to Our Privacy Policy. We may modify this Privacy Policy from time to time. We will notify you of changes by posting changes here, or by other appropriate means. Any changes to the Privacy Policy will become effective when the updated policy is posted on the Services. Your use of the Services or your provision of personal information to use the Services following such changes indicates your acceptance of the revised Privacy Policy. Links to Third-Party Sites. Our Services may link to third-party websites and services that we do not operate and are outside of our control. We are not responsible for the security or privacy of any information collected by other websites or other services. Please exercise caution and review the privacy statements applicable to the third-party websites and services you use. Social Media Widgets. Our Website may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it. Children. We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to have the data removed and terminate the child's account. Questions. Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions or concerns about this Privacy Policy or the manner in which we or our service providers treat your personal information. Privacy Complains Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. To the extent that DAL MORO'S FRESH PASTA TO GO processing of your Personal Data is subject to the EU General Data Protection Regulation, DAL MORO'S FRESH PASTA TO GO relies on its legitimate interests, described above, to process your data. Where DAL MORO'S FRESH PASTA TO GO processes certain Personal Data for DAL MORO'S FRESH PASTA TO GO's own direct marketing purposes, you have a right to object to DAL MORO'S FRESH PASTA TO GO's use of your Personal Data for this purpose at any time to processing by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. DAL MORO'S FRESH PASTA TO GO takes its users' privacy concerns seriously. If you believe that DAL MORO'S FRESH PASTA TO GO has not complied with this Privacy Policy with respect to your Personal Information, you may contact the Data Protection Officer at DAL MORO'S FRESH PASTA TO GO, Via Roma 47, Mestre (VE), Italy. In your letter please describe in as much detail as possible the ways in which you believe that the DAL MORO'S FRESH PASTA TO GO Privacy Policy has not been complied with. We will investigate your complaint promptly. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Web site, you can contact our Data Protection Officer at This email address is being protected from spambots. You need JavaScript enabled to view it.. DAL MORO'S FRESH PASTA TO GO Attn: Data Protection Officer This email address is being protected from spambots. You need JavaScript enabled to view it. Via Roma 47, Mestre (VE), Italy http://www.dalmorosfreshpastatogo.com/contact
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Tko smo mi? Mi smo Betonski proizvodi Matulin, Amruševa 6, Klinča Sela, 10450 Jastrebarsko, Hrvatska (u daljnjem tekstu kao „BPM“) Možete nas kontaktirati putem kontakt obrazca na našoj stranici, putem e-maila Ova e-mail adresa je zaštićena od spambota. Potrebno je omogućiti JavaScript da je vidite. ili putem pošte na adresu Amruševa 6, Klinča Sela, 10450 Jastrebarsko, Hrvatska Što obuhvaća ova izjava o sigurnosti i privatnosti Ova Izjava se odnosi na našu web stranicu matulin-proizvodi.hr i ostale usluge koje pružamo ( u daljnjem tekstu „Servisi“). Izjava o sigurnosti i privatnosti se odnosi na osobne podatke i općenite podatke koje prikupljamo od Vas dok koristite Servise. Poštujemo Vaše pravo na privatnost i obrađujemo samo osobne podatke u skladu s odgovarajućim odredbama zaštite privatnosti u Europskoj uniji i van nje. BPM surađuje s pouzdanim partnerima poput Google LLC za analitičke alate (u daljnjem tekstu "Partneri"). Za osobne podatke obuhvaćene ovom Izjavom o sigurnosti i privatnosti koju koristi web stranica, BPM je voditelj obrade (eng. data controller) pod Općom uredbom o zaštiti osobnih podataka (GDPR). Podaci koje prikupljamo Prilikom korištenja naše web stranice i popunjavanjem obrasca za kontakt od Vas prikupljamo osobne podatke koje nam date kao što su Vaše ime i prezime, e-mail adresa i kontakt broj. Dok koristite naše web stranice možemo prikupljati tehničke podatke o uređajima s kojima pristupate našoj stranici, uključujući: Internet i/ili mobilnu vezu (uključuje IP adresu), podatke o marki mobilnog uređaja, Vaš operacijski sustav koji koristite, tip preglednika (eng. browsera). Sve gore navedeni podaci su podaci naših korisnika i ne odaju osobne podatke. Marketing e-pošte (ako je primjenjivo): s Vašim dopuštenjem možemo Vam poslati e-poštu o našoj trgovini, novim proizvodima i drugim ažuriranjima. Kako prikupljamo podatke o Vama U mogućnosti smo prikupiti, obraditi i koristiti podatke o Vama u idućim situacijama: 1. podatke koje upisujete dok koristite servise 2. podatke koje dobijemo kada nas kontaktirate putem kontakt obrasca ili e-mail adrese Kolačići (eng. cookies) Upotrebljavamo kolačiće kako bi o Vama prikupljala informacije i pohranila Vaše odabrane postavke na mreži. Kolačići su tekstualne datoteke koje sadrže male količine informacija koje se preuzimaju na Vaš uređaj kada posjetite internetsku stranicu. Kada stranicu ponovno posjetite, kolačići se vraćaju pripadajućoj internetskoj stranici: to je korisno jer takvoj internetskoj stranici omogućuje da prepozna Vaš uređaj. Za više informacija o kolačićima, posjetite www.allaboutcookies.org Upotrebaljavamo slijedeće kategorije kolačića na stranici: Kategorija 1: Strogo neophodni kolačići (eng. session cookies) Ovi su kolačići nužni kako bi Vam omogućili kretanje po Stranici i uporabu njezinih značajki. Bez tih kolačića ne mogu Vam se pružiti usluge koje ste zatražili. Kategorija 2: Funkcionalni kolačići (eng. persistent cookies) Ovi kolačići pamte Vaše odabire. Takvi se podaci potom mogu upotrijebiti kako bi Vam se osiguralo iskustvo koje je prikladnije Vašim odabirima i posjećivanje stranice koje je prilagođenije Vašim potrebama i navikama. Informacije koje prikupljaju ovi kolačići mogu biti u anonimnom obliku i ovi kolačići ne mogu pratiti Vašu aktivnost pregledavanja na drugim internetskim stranicama. Kategorija 3: Kolačići trećih strana Google Analytics – servis za analizu posjeta stranici i unaprjeđenje sadržaja Ovi kolačići prikupljaju informacije o tome kako se ljudi koriste stranicom. Primjerice, mi upotrebljavamo ove kolačiće kako bi nam pomogli razumjeti kako korisnici dolaze na stranicu, pregledavaju ili upotrebljavaju Stranicu te kako bi nam istaknuli pojedinosti koje možemo poboljšati kao što su navigacija i korisničko iskustvo. Ovi kolačići sve informacije prikupljaju zbirno i stoga su takve informacije anonimne. Ako želite izbrisati bilo koje kolačiće koji su već na Vašem računalu, na internetskom pregledniku, u dijelu vezanom uz pomoć i podršku, potražite upute za pronalaženje datoteke ili direktorija koji pohranjuje kolačiće. Imajte na umu da brisanjem kolačića (ili onemogućavanjem budućih kolačića) možda nećete moći pristupiti određenim dijelovima ili značajkama stranice. Kako koristimo Vaše podatke? Vaše podatakte obrađujemo isključivo kako bi mogli ispuniti uslugu servisa koji ste koristili, da ispunimo pravne obveze (npr. Računovodstvo) ili iz drugih razloga koji su bitni da Vas držimo obaviještenim/om kako bismo Vas zaštitili od prijevare. Za sve ostale svrhe ćemo Vas uvijek pitati za dozvolu i nuditi mogućnost povlačenja te dozvole u bilo kojem trenutku. Vaše osobne podatke možemo otkriti ako je to zakonski zahtijevano ili ako kršite naše Uvjete korištenja ili Uvjete kupnje. Kako upravljamo Vašim podacima Podaci koje unosite putem web stranice smješteni su na serveru koji se nalazi unutar Europske unije i kojem samo mi kao vlasnici imamo pristup. Na serveru se redovito provode mjere zaštite osobnih podataka protiv neovlaštenog ili nezakonitog postupanja, slučajnog gubitka uništavanja ili oštećenja. Server se nalazi smješten u vrhunski osiguranim datacentrima sa kontrolom pristupa i sigurnosnim sustavima. Koliko dugo čuvamo Vaše podatke? Osobne podatke čuvamo dokle god je to potrebno u svrhu ispunjenja obveza pokrivenih ovom Izjavom o sigurnosti i privatnosti. U iznimnim slučajevima kada to nalaže zakon, računovodstvo ili neka druga zakonska pravila/obaveza, rok čuvanja Vaših podataka može biti duži od navedenog. Ukoliko više nećemo imati razloga za čuvanje Vaših podataka isti će biti obrisani odnsono uništeni. Vaši podaci se pohranjuju dokle god koristite naše servise. Ukoliko odlučite prestati koristiti naše servise određeni podaci prikupljeni o Vama ostati će u svrhu ispunjenja poreznih, pravnih i računovodstvenih obveza. Kako možete povući pristanak? Ako se nakon pristanka predomislite, možete povući vašu suglasnost da vas kontaktiramo, za kontinuirano prikupljanje, korištenje ili otkrivanje vaših podataka u bilo koje vrijeme putem centra za privatnost ili kontaktirajući nas na mail: Ova e-mail adresa je zaštićena od spambota. Potrebno je omogućiti JavaScript da je vidite. Kako koristimo Vaše podatke? Prikupljenje podatke koristimo na slijedeće načine: 1. da bismo ispunili naše obveze u pružanju korištenja servisa 2. da bismo osigurali učinkovit rad servisa za računalo ili neki drugi uređaj s kojega pristupate 3. da bismo Vam pružili informacije za koje smatramo da su primjerene Vama, poput slanja obavijesti e-mailom o stvarima vezanim uz servis 4. kako bismo procijenili učinkovitost naših marketinških aktivnosti i poboljšali kvalitetu našeg marketinga 5. za porezne, pravne i računovodstvene potrebe; 6. za svrhu odgovornosti definirane zakonodavstvom europske unije (GDPR). Dijeljenje podataka Vaše podatke ne dijelimo s trećim stranama. Postoje iznimke, u slučaju naših Partnera, kada dijelimo najosnovnije potrebne podatke s ciljem da nam pomognu u ispunjenju naših obveza prema Vama. Partneri stoga mogu imati potencijalni ili pravi pristup ograničenim podacima o Vama i obrađivati ih u naše ime. Službeni naziv im je izvršitelji obrade (eng. data processors): • Dostavna služba koja dostavlja Vaše naručene proizvode • dobavljači analitičkih alata (Google); Vaši podaci mogu biti obrađivani, pohranjeni i preneseni van zemlje prebivališta ili Europske unije, i to u Sjedinjene Američke Države. Zakoni o privatnosti u toj državi možda nemaju jednak nivo zaštite kao u Vašoj državi ili Europskoj uniji. Kada god dijelimo Vaše osobne podatke van Europske unije, to činimo na temelju standardnih ugovornih klauzula Europske unije koje su zakonski važeće mjere koje nam omogućuju prijenos tvojih podataka i ostvarivanje njihove adekvatne zaštite. Ostalo Imajte na umu da podliježemo različitim zakonima i da smo ovlašteni na zahtjev tijela državne vlasti ili nekog drugog oblika pravne obveze podijeliti Vaše osobne podatke. U slučaju reorganizacije ili prijenosa vlasništva servisa imamo pravo prenijeti Vaše osobne podatke uključenoj trećoj strani koja će ih zaštiti u najmanje jednakoj mjeri kao mi u ovoj Izjavi o sigurnosti i privatnosti. Linkovi Kada kliknete veze na našoj trgovini, oni vas mogu usmjeriti s naše web stranice. Nismo odgovorni za praksu privatnosti drugih web mjesta i potičemo Vas da pročitate njihove izjave o privatnosti. Vaša prava Pod zakonom Eurpske unije imate mogućnost na dodatna prava oko zaštite osobnih podataka, stoga ovisno o Vašem prebivalištu možete imati pravo i na: • pristup podacima koje držimo o Vama • zatražiti brisanje Vaših osobnih podataka iz našeg sustava • zatražiti ažuriranje/izmjene Vaših osobnih podatka • zatražiti ograničavanje obrade Vaših podataka • zatražiti prijenos Vaših podataka trećoj strani • podnijeti žalbu nadležnom tijelu za zaštitu podataka Prava možete ostvariti kroz naš centar za privatnost ili kontaktom na mail: Ova e-mail adresa je zaštićena od spambota. Potrebno je omogućiti JavaScript da je vidite. Izmjene ove Izjave o sigurnosti i privatnosti Zadržavamo pravo izmjene ove Izjave o sigurnosti i privatnosti ukoliko smatramo da je to potrebno iz pravnih razloga. U tom slučaju ćemo objaviti izmjene na našoj web stranici. Također, ažurirati ćemo sekciju "Zadnja izmjena". Nakon što promijenimo Izjavu o sigurnosti i privatnosti, ona postaje pravomoćna odmah nakon objave. Ukoliko se ne slažete s tim izmjenama molimo Vas da prestanete koristiti naše servise. PITANJA I KONTAKT PODACI Ako želite: pristupiti, ispraviti, izmijeniti ili izbrisati sve osobne podatke koje imamo o Vama, registrirati pritužbu ili jednostavno zatražiti dodatne informacije, obratite se našem službeniku za poštivanje privatnosti na Ova e-mail adresa je zaštićena od spambota. Potrebno je omogućiti JavaScript da je vidite. [Re: Privacy Compliance Officer] betonskiproizvodimatulin Ova e-mail adresa je zaštićena od spambota. Potrebno je omogućiti JavaScript da je vidite. Zadnja izmjena