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Who are we In this Privacy Policy references to ‘we’, ‘us’ and ‘our’ are to Noble Plumbing Services. What information we collect and how The information we collect via this website may include: - Any personal details you type in and submit, such as name, address, email address, contact telephone numbers, etc. - Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site. More information relating to cookies can be found below. - Your IP address (this is your computer’s individual identification number) which is automatically logged by our web server. This is used to note your interest in our website and to prevent fraud. - Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers). Cookies In order to comply with new rules, we use a system of classifying the different types of cookies which we use or may use in the future on our website. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device. What is a cookie? Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie. Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. Cookies used on our website A list of all the cookies that are use and may be used in the future on our website, by category, is set out below. Strictly necessary cookies These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around our website and the websites we care for and use its features, such as accessing secure areas. Without these cookies services you have asked for, like your check out list, cannot be provided. Performance and analytics cookies These cookies collect anonymous information on the pages visited. By using our website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works. Functionality cookies These cookies remember choices you make to improve your experience. By using our website, you agree that we can place these types of cookies on your device. These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. Targeting or advertising cookies These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation. Using browser settings to manage cookies We have put together two guides to help you control or delete cookies. They are: Because cookies allow you to take advantage of some of our website’s essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your check out list, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer. What do we do with your information Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used: - to process your order, to process and repair or service, to maintain guarantee records and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service). - to comply with legal requirements. We would also like to inform you of various promotions, goods and services that may be of interest to you. These will come direct from us. You may be contacted by post, email, telephone, SMS or such other means as we regard as appropriate, including new technology. You will automatically be included in this service when entering your personal details. You may unsubscribe at a later date, if you wish – ‘Your rights’ section below. Project honey pot We are active members of project honey pot, when you access our website we send your IP address to project honey pot, if your IP address is black listed or listed as a harvester, spammer, dictionary attacker or comment spammer your access to our site will be denied. We do not share any other information with project honey pot other than your IP address. To find out more about project honey pot please visit their website: http://www.projecthoneypot.org/faq.php. Your rights - You can ask us to update your personal information by emailing precise details of your request to privacy@noble-plumbing.co.uk. Please ensure you type ‘Personal Details Update’ in the subject line of your email. - You can ask us not to send you future marketing communications. To do this, simply email privacy@noble-plumbing.co.uk. Type ‘No Marketing’ in the subject line and then the following in the main text: - your full name - your postal address, including postcode - your email address - your contact telephone numbers We will then suppress your data from all direct marketing, although we will still keep it for processing your order and fulfilling customer service and after sale obligations. Alternatively, you can post your request to the address in section 3 below. - You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £10 payable to Steve Noble to cover our administration costs. Noble Plumbing Services Customer Service (Data Subject Request) Kernow 87 The Everglades Hempstead Gillingham ME7 3PZ Other websites This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours. Changes to our policy This policy replaces all previous versions and is correct as of September 2014. We reserve the right to change the policy at any time.
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Stranica s informacijama o kolačićima Kolačići su tekstualne datoteke koje sadrže male količine informacija koje se preuzimaju na vaš uređaj kada posjećujete web stranice. Kolačići se tada šalju nazad na izvorne web stranice prilikom svakom narednog posjeta, ili na druge web stranice koje prepoznaju taj kolačić. Kolačići su korisni jer oni omogućavaju web stranicama prepoznavanje korisnikovog uređaja. Vi možete pronaći više informacija o kolačićima na: www.allaboutcookies.org. Kolačići obavljaju mnoštvo različitih poslova, poput omogućavanja da efikasno navigirate između stranica, pamćenja vaših postavki i općenito poboljšavaju ugođaj korisnika. Oni također pomažu da su oglasi koje vidite online više relevantni za vas i vaše interese. Kolačići korišteni na ovim web stranicama su kategorizirani prema kategorijama pronađenim u ICC UK Cookie guide. Kategorija1: izričito neophodni kolačići Ovi kolačići su neophodni kako bi omogućili da se krećete po web stranicama i koristite njihove mogućnosti, poput pristupa osiguranim područjima web stranica. Bez tih kolačića usluge koje ste zatražili, poput košarice za kupovinu ili e-naplate, se ne mogu pružiti. Kategorija 2: izvršni kolačići Ovi kolačići sakupljaju informacije o tome kako posjetitelji koriste web stranice, na primjer na koje stranice posjetitelji idu najčešće, te da li dobivaju poruke o greškama s web stranica. Ovi kolačići ne prikupljaju informacije koje identificiraju posjetitelja. Sve informacije koje ovi kolačići prikupljaju su zbirne i stoga anonimne. Oni se koriste samo radi poboljšanja načina na koji web stranice rade. Kategorija 3: funkcionalni kolačići Ovi kolačići omogućavaju web stranicama pamćenje izbora koje vi radite (poput vašeg korisničkog imena, jezika ili regije u kojoj ste) i pružaju unapređene, više osobne mogućnosti. Na primjer, web stranice vam mogu biti u mogućnosti pružiti lokalne vremenske izvještaje ili vijesti o prometu spremanjem regije u kojoj se nalazite u kolačić. Ovi kolačići se također mogu koristiti za pamćenje promjena koje ste napravili za veličinu teksta, pisma i drugih dijelova stranica koje možete prilagoditi sebi. Oni se također mogu koristiti za pružanje usluga koje ste zatražili poput gledanja videa ili komentiranja na blogu. Informacije koje ti kolačići prikupljaju mogu biti anonimizirane i ne mogu se koristiti za praćenje vaše aktivnosti pregledavanja po drugim web stranicama. Kategorija 4: ciljajući kolačići ili oglašavački kolačići Ovi kolačići su korišteni za isporuku oglasa koji su više relevantni za vas i vaše interese. Također se koriste za ograničavanje koliko puta ćete vidjeti jedan oglas kao i za pomoć u mjerenju učinkovitosti oglasne kampanje. Njih obično postavljaju oglašavačke mreže uz dozvolu operatera web stranica. Oni pamte da ste posjetili web stranice i ta informacija se dijeli s drugim organizacijama poput oglašivača. Vrlo često ciljajući ili oglašavački kolačići će biti povezani uz funkcionalnost web stranica koju pružaja druga organizacija. Ostali kolačići trećih strana Ove stranice koriste Google Analytics i ostale analitičke programe za mjerenje, praćenje i pružanje informacija koje su nam potrebne da bi nas dovele do pružanja bolje usluge za naše članove. Te usluge koriste kolačiće koji se pohranjuju na računala korisnika. Google Analytics i ostale usluge pohranjuju informacije o tome koje stranice ste posjetili, koliko dugo ste boravili na web stranicama, kako ste ovamo stigli i na što klikate. Mi ne prikupljamo ili spremamo vaše osobne informacije (npr. Vaše pravo ime ili punu adresu) tako da ta informacija ne može biti upotrijebljena da bi se identificiralo tko ste vi. Onemogućavanje ili uklanjanje kolačića. Vi možete koristiti postavke vašeg pretraživača da bi spriječili postavljanje kolačića. Napravite pretragu na „kolačići“ u odjeljku pomoći vaših postavki pretraživača. To će vas dovesti do instrukcija kako spriječiti postavljanje kolačića. Sprečavanje kolačića može dovesti do toga da ove web stranice ili dijelovi web stranica ne funkcioniraju ispravno ili ne funkcioniraju uopće. Neki kolačići su samo sesijski kolačići, što znači da se uklanjaju jednom kada zatvorite vaš pretraživač. Neki su trajni i spremljeni na vaše računalo. Za brisanje kolačića većina pretraživača ima ugrađeni alat koji će vam omogućiti da lako obrišete sve kolačiće na vašem računalu. Ako uklonite sve kolačiće neke od vaših postavki možda neće biti upamćene na ovim web stranicama i vi ćete morati ponovno unositi informacije. Ako imate ikakvih daljnjih pitanja o kolačićima molimo kontaktirajte naš tim podrške kupcima.