http___makora.hr_pravila-privatnosti__1.xml
1.1 2.1 2.2 2.3 3.1 5.1 7.1 7.2 9.1 9.2 11.1 11.2 13.1 15.1 15.2 17.1 17.2 19.1 19.2 21.1 23.1 25.1 27.1 29.1 31.1 32.1 34.1 34.2 34.3 34.4 36.1 36.2 38.1 38.2 40.1 42.1 44.1 46.1 48.1 48.2 48.3 50.1 50.2 50.3 52.1 52.2 52.3 52.4 54.1 54.2 54.3 56.1 58.1 58.2 60.1 60.2 60.3 62.1 62.2 62.3 62.4 64.1 65.1 67.1 69.1 71.1 71.2 71.3 71.4 71.5 73.1 73.2 73.3 73.4 74.1 74.2 74.3 74.4 75.1 75.2 75.3 77.1 79.1 79.2 79.3 80.1 82.1 84.1 86.1 86.2 88.1 90.1 90.2 92.1 94.1 96.1 98.1 100.1 102.1 102.2 104.1 104.2 106.1 108.1 108.2 110.1 110.2 110.3 110.4 110.5 110.6 112.1 114.1 116.1 118.1 118.2 120.1 120.2 122.1 122.2 122.3 124.1 126.1 128.1 128.2 130.1 132.1 134.1 134.2 136.1 138.1 140.1 142.1 144.1 146.1 148.1 148.2 148.3 150.1 152.1 152.2 154.1 156.1 158.1 158.2 158.3 160.1 160.2 162.1 164.1 166.1 166.2 168.1 168.2 170.1 170.2 172.1 172.2 174.1 174.2 174.3 174.4 174.5 176.1 176.2 176.3 176.4 178.1 180.1 180.2 182.1 182.2 184.1 184.2 184.3 186.1 188.1 188.2 188.3 188.4 190.1 190.2 192.1 192.2 194.1 196.1 198.1 200.1 202.1 202.2 204.1 204.2 204.3 206.1 208.1 208.2 208.3 208.4 208.5 210.1 212.1 214.1 214.2 214.3 214.4 216.1 218.1 218.2 220.1 222.1 222.2 223.1 224.1 225.1 227.1 229.1 231.1 233.1 235.1 237.1 239.1 239.2 241.1 243.1 245.1 247.1 247.2 248.1 249.1 250.1 251.1 252.1 253.1 254.1 255.1 256.1 257.1 258.1 259.1 260.1 261.1 263.1 263.2 265.1 267.1 269.1 271.1 273.1 274.1 275.1 276.1 277.1 278.1 280.1 280.2 282.1 284.1 286.1 288.1 290.1 292.1 292.2 292.3 292.4 294.1 294.2 296.1 298.1 300.1 302.1 304.1 306.1 308.1 310.1 312.1 314.1 316.1 318.1 320.1 320.2 322.1 324.1 324.2 324.3 324.4 326.1 326.2
Dear 9flats user, We know that General Terms and Conditions of Business are long and often seen as being commonly dull. All the same, it’s really important that you read them the following provisions carefully. The general terms and conditions of business firstly describe the specific contractual relationship that exists between you and 9flats (i.e. the respective rights and obligations of you and 9flats) and secondly outline the fundamental obligations that concern the relationship between the guest and host. General Terms and Conditions of Business for the usage of the 9flats.com platform Scope of validity, change in the conditions of use The following General Terms and Conditions of Business apply for the business relationships between the user of the online platform 9flats and 9flats PTE. Ltd., 111 North Bridge Road, # 08-19 Peninsula Plaza Singapore 179098 represented by its directors (hereinafter referred to as “9flats”). General Terms and Conditions of Business or contract conditions of the user that contradict or deviate from these General Terms and Conditions of Business are not recognised by 9flats unless their validity is explicitly agreed to in writing. These General Terms and Conditions of Business are also applicable if 9flats unconditionally carries out the service towards the user in the knowledge of the user’s contradictory or deviating conditions. On request, 9flats offers the users particular additional services. Special conditions apply for this and reference is made to these within these General Terms and Conditions of Business. Registration, conclusion of the usage agreement, obligations with regard to the user account In principle, any natural person or legal entity can use the offering of 9flats. However, this person must register on the online platform of 9flats and the user account must be administered by a person of full age, or by a person entitled to represent such an individual. With the complete registration (surname, first name, e-mail, telephone number, address, and password) in addition to the consent to these General Terms and Conditions of Business and the data protection conditions, the user account (referred to as a member account on the website) is set up and subsequently an agreement is concluded between the user and 9flats for the usage of the online platform. Should the user not accept the General Terms and Conditions of Business and/or the data protection conditions, the usage agreement is not concluded. As a text of the contract we save the booking details (in the languages German, English, Spanish, Italian, French, Portuguese and Turkish) and the General Terms of Conditions of Business. After completed booking these contract details can be accessed within the statutory retention periods as far as there is proof of a legitimate interest. The user undertakes to provide truthful, current and complete information during registration. The user undertakes to keep the data up-to-date and correct at all times. The user undertakes not to disclose the selected password. The user undertakes to immediately inform 9flats if there is reason to suspect unauthorised usage of his/her user account. Currently the registration for usage of the online platform is free of charge for users. General services of 9flats (Functions of the platform, entry into force of contracts between the users, payment modalities) 9flats offers an online platform to registered users. On this platform, a user can firstly offer other users the usage of apartments, rooms or another kind of accommodation (hereinafter referred to as: accommodation) for a fee. Secondly, a user can also look for suitable accommodation on this online platform and make a booking query via the online platform. 9flats therefore provides the users with a marketplace on which guest and host can find each other. The provider of accommodation is hereinafter referred to as the host; the person searching for accommodation is referred to as the guest. The term “user” applies to both the host and the guest. One explicitly makes reference to the fact that 9flats does not offer any accommodation and is not a contracting partner to contracts which have solely been concluded between the users (guest and host). During the course of contract negotiations between guest and host, 9flats does not submit any declarations of intent. 9flats undertakes to provide services in a reliable and straightforward manner pursuant to Clause 8 (and/or 9) of this contract; 9flats acquires the claim from the host for the accommodation price directly after its incurrence and asserts this claim in its own name and for its own account towards the guest (cf. Clause 8). 9flats offers each user the option of using the online platform both as a host and as a guest. 9flats offers users the technical possibility for them to publish content in word and images on the website themselves (descriptions of accommodation, ratings, etc., cf. Clause 3.13 and 4.1). 9flats communicates binding booking enquiries via the online platform from guests to the hosts. 9flats communicates the acceptance of a binding booking enquiry from the host to the guest; subsequently the guest and host have concluded a valid contract with one another regarding the usage of the accommodation. In this case, 9flats sends an e-mail to host and guest in which the information provided by the contracting partners such as type of accommodation, length of stay and the prices are once again listed. It is not until this e-mail that further contact details of the contracting partners stored on the online platform are exchanged between the host and guest. 9flats offers some hosts the option of receiving direct bookings from guests. In this case, the booking of the accommodation is already legally binding with the receipt of the binding booking enquiry by the host. Direct bookings are clearly marked as such. 9flats offers the users the option of creating a comprehensive personal profile. This, however, is not necessary. The online platform can be used solely under one first name in the public area. Pursuant to Clause 3.9, (other) personal data are only exchanged between guest and host of 9flats only if a binding booking has been concluded between these parties. In addition, 9flats offers the user a “credit account” which can be topped up with so called “credits” resulting from certain activities such as suggested friends registering, writing of a first rating for an accommodation or similar actions. These credits cannot be paid out, but they can be used for platform-internal payments of a booking via 9flats. The precise conditions how and for what value the credit account can be topped up, which are part of these General Terms and Conditions of Business, can be found here . In addition, 9flats offers users within the online platform a messaging system where they can communicate with one another like for instance in order to clarify any uncertainties in the run-up to booking queries, without being able to exchange the real contact details. 9flats also offers users a rating system on the online platform with which the users can rate each other. The provisions for the usage of this rating system are outlined under Clauses 11 and 12. 9flats offers hosts and guests an insurance. The 9flats.com insurance refers to the obligation pursuant to certain conditions to provide compensation for damage caused to the inventory of the rented accommodation. Detailed information can be found here . The services of 9flats will be offered to the users subject to particular conditions. 9flats will make every effort to ensure that the services are accessible at all times. The usage options can be restricted or temporarily interrupted through maintenance work, further development or disruptions. As far as possible 9flats will inform users in good time of disruptions as those referred to as above. Special services provided to the host by 9flats (listing of accommodation, cancellation policies, processing transactions, optional insurance cover) 9flats offers hosts the opportunity to place their accommodation on the online platform with a description, photos, videos, price(s), availability calendar and a personal user profile (accommodation profile). 9flats offers hosts the option of entering the accommodation at different prices (currently referred to as “General price” or “Seasonal price”) for certain periods and to indicate and charge additional fees such as, for instance, cleaning charges, fees for the use of a washing machine, etc. 9flats offers the host the option of setting cancellation conditions for their guests. The host may agree upon the cancellation policy with guests individually. However, 9flats also provides three different cancellation policies for guests (flexible, semi-flexible, strict) that hosts may elect to offer their guests. These “Cancellation Policies for Guests” can be consulted here. Apart from that the agreement reached between the guest and host can only be rescinded if both parties agree to this rescission and the consent is declared at least in text form by corresponding e-mails. The listing of accommodation by the host does not constitute a legally binding offer. It merely gives guests the opportunity for them to make a legally binding offer. Only after an offer has been accepted by the host has a contract been concluded. This also applies to ‘instant bookings’. All booking requests (binding offers) made by the guest are forwarded to the host by 9flats. However, booking requests will be automatically deleted from the host’s system in the event another host accepts a guest’s booking request beforehand. Once a host accepts a guest’s booking request, all other booking requests are deemed invalid. In this respect the booking request is only insofar as binding until one of the requested hosts accepts. Booking requests that are not accepted by a host within 24 working hours shall be declined automatically by the system. The host has to reply to a booking request within 24 hours or else it is automatically rejected by the system. When a host accepts a booking request, both the guest and the host each receive a confirmation-email. 9flats also allows the host to cancel the booking; the details of this are regulated in the following paragraphs. When a Host cancel a confirmed booking, 9flats may apply penalties or consequences to him or his listing, including publishing an automated review on his listing indicating that a reservation was cancelled, keeping the calendar for the listing unavailable or blocked for the dates of the cancelled booking. A cancellation fee is always imposed. In case the fee will be not paid as requested, it will be withheld from host future payouts. The cancellation is possible by way of the “Cancel booking” button. A prompt detailing the consequences of the cancellation appears and the host has to declare that he agrees with the cancellation conditions by opting in. By clicking the button “Cancel now”, the cancellation is effected. The host has to pay a cancellation fee of 15% of the total price, but no less than EUR 50.00, to 9flats for every cancellation. The host will be explicitly reminded of this cancellation fee during the cancellation process. The duty of the host to fulfill any potential claims for damages from guests is not affected. In particular, the host undertakes to cover the price difference in case the guest cannot find accommodation of acceptable value for the booking period and has to switch to a more expensive accommodation or a hotel room. If the price of the alternative accommodation or the hotel room exceeds the total price of the cancelled accommodation by more than 25%, the guest needs to furnish prima facie evidence that a stay at a less expensive alternative was impossible. The host cannot claim an asking price as stipulated in paragraph 8.3.1 for the cancelled booking. 9flats will lock the calendar of the accommodation for the period of the cancelled booking to prevent booking requests and possible further cancellations resulting from it. If the guest does not encounter the host on the day of arrival at the agreed upon time and place and the host cannot be reached within an acceptable period of time, this shall also be deemed a cancellation by the host. Special services of 9flats provided to the guests (Search function, handling, complaint option) 9flats offers guests an online platform in the form of a marketplace to search for possible accommodation. 9flats offers guests with the online platform the option of placing up to three parallel booking enquiries for three different accommodation for one specified period. As soon as the booking enquiry is accepted by a host, the guest has concluded a valid contract with the latter; the further booking enquiries are forwarded automatically by 9flats immediately and marked as declined so that multiple bookings are excluded at the same time automatically the other booking enquiries are with immediate effect noted by 9flats as rejected which excludes multiple bookings. At its own discretion, 9flats has the option of issuing vouchers in favour of the hosts within the scope of special promotions. 9flats is not obligated to do this; the guest does not have any entitlement to any kind of special promotions. At the discretion of 9flats, these vouchers can have a discount for a certain amount or a discount of a percentage share of an accommodation price. In the event of a special promotion, the guest receives a voucher which indicates the corresponding discount and includes a so-called voucher code. The guest must indicate this voucher code to redeem the discount when booking. Furthermore, 9flats also offers the option of contacting 9flats with a complaint if there are any problems with the accommodation and/or the host within at the latest 24 hours after the check-in. The complaint must at least be made in text form (e-mail). In this compliant, the guest must specifically indicate the grounds for the complaint and attach evidences (such as photos, videos, messages and so on). In such a case, 9flats will attempt to bring about an amicable solution. An amicable solution is deemed to have been reached when the accommodation parties (host and guest) have submitted two corresponding declarations of intent to this effect from which it is clearly evident that both parties are in agreement with the formulated solution; the compliant declarations of will must at least have been submitted in text form (e-mail). The further procedure is based on Clause 9.2. Services and other obligations of the host The host undertakes to handle the payment pursuant to Clauses 8 and 9. The host undertakes to make truthful and correct statements with regard to their contact details, including the data for payment handling. The host undertakes to describe the offering of the respective accommodation in word and if applicable in photos correctly and completely in order to provide guests with a true impression of the accommodation and to make it possible for them to assess the offering. The offering includes all amenities and features of the accommodation that are of fundamental importance for the guest’s decision, in particular also defects or other disadvantages of the accommodation that have not only an insignificant affect on the value of the accommodation. The host undertakes to indicate the complete price of the respective offering including any VAT incurred as well as other price components (such as e.g. cleaning fees) on the accommodation profile. However, the host undertakes to indicate the other price components such as cleaning fees etc. separately. The host undertakes to offer the guest one of the cancellation options. The various cancellation conditions for guests can be viewed here. The cancellation conditions become part of the contract which is concluded between the host and guest. The host undertakes to state on the accommodation profile if any rooms and/or items in the accommodation are not included in a right of usage and/or what other rules of conduct are to be part of the contract (“house rules”). The host undertakes to accept or decline binding booking enquiries from guests within 24 hours. In the case of a direct booking being offered, the host undertakes to recognise the direct binding nature of this and the resulting direct conclusion of a contract. The host is not obligated to offer direct booking options. The host undertakes not to charge the guest any other fees, commissions or other payments beyond total price indicated on the accommodation profile. The host undertakes to issue the guest with an orderly invoice. The host undertakes to satisfy themselves of the identity of the contracting partner as far as this is necessary.9flats can only carry out a very limited check on the data provided at the time of registration as the identification of persons via the internet is somewhat restricted. Consequently, despite all efforts, it is impossible to exclude that false data have been provided for a user account. Services and other obligations of the guest The guest undertakes to handle the payment pursuant to Clauses 8 and 9. The guest undertakes to make truthful and correct statements with regard to his or her contact details, including the data for payment handling. The guest undertakes to recognize the cancellation conditions offered by the host to guest as part of the agreement between the host and guest. The guest undertakes to accept the cancellation conditions for host as stipulated in paragraphs 4.5 and 9.2 also as part of the contract between host and guest. The guest undertakes to recognise the “house rules” pursuant to Clause 6.6 as part of the contractual conditions between the host and guest. The guest undertakes to satisfy themselves of the identity of the contracting partner as far as this is necessary. 9flats can only carry out a very limited check on the data provided at the time of registration as the identification of persons via the internet is somewhat restricted. Consequently, despite all efforts it is impossible to exclude that false data have been provided for a user account. Payment handling (remuneration, purchase of accounts receivable, payment flow) With the acceptance of the binding booking enquiry or in the event of a direct booking with the receipt of the booking by the host, an effective contract is concluded between the host and guest regarding the host’s obligation to make an accommodation available for the guest’s use for a certain period of time and the guest’s obligation to pay a certain fee to the host for this. The payable amount results from the price agreed between the host and guest for the usage of the accommodation (accommodation price), and any other remuneration agreed such as cleaning fees or fees for washing machines, which is indicated in the accommodation profile. With the conclusion of the binding contract, the host is entitled to claim the accommodation price from the guest (receivable); the receivable becomes due immediately. Host and 9flats agree that the host in pursuant to 8.1 and 8.2 sells the created receivable following its conclusion to 9flats and by means of assignment transfers it to the latter. 9flats undertakes to pay to the host as the purchase price for the receivable the amount of the accommodation price minus a commission (receivable price). The commission is normally 15% of the accommodation price; 9flats, however, reserves the right to change this commission at times in favour of the host as part of special promotions and discounts. The host will be informed about possible aforementioned discounts and special promotions on the online platform via the user account and where necessary, also informed by e-mail. The parties are in agreement that the receivable will not become due until 24 hours after the first working day after the guest has checked into the accommodation. For bookings of more than 10 days 9flats is entitled to pay the receivable price in reasonable instalments. The guest undertakes to immediately settle the due receivable with 9flats or to make it possible for 9flats to collect the receivable. 9flats shall collect the receivable in its own name and for its own account. 9flats shall bears the risk of the uncollectibility of the receivable from the guest. 9flats must in case of doubt commence legal proceedings to enforce the claim against the guest. If, however, it is recognised in the court proceedings between 9flats and the guest that the assigned receivable (accommodation price) did not exist with regard to its merits or amount, 9flats can also claim the difference between the original amount of the receivable and the amount of the receivable recognised in court from the host as damages, as well as the court and lawyer costs necessary to gain the right in this case. Ultimately, it is the responsibility of the host to ensure that the assigned receivable exists in the scope envisaged pursuant to the original contract for the purchase of receivables pursuant to Clause 8.3. The host undertakes to truthfully and completely provide 9flats with all required information that is necessary to commence legal proceedings in order to make a claim against the guest. 9flats reserves the right to involve the host in the legal proceedings within the scope of possibilities offered by the Code of Civil Procedure. In the event of a non-redemption or objection of a direct debit, the user (guest or host) irrevocably gives permission to the bank to release their full name and address at the request of 9flats PTE. Ltd. In case a bank transfer is returned which the guest is at fault for or a respective failed credit card booking (because of a lack of sufficient funds) then 9flats will burden the guest with the costs for the charge back in form of the actually calculated fees of the respective financial institute. The guest is though free to prove that 9flats has suffered no or a much smaller damage. As long as no complete payment has been received within 10 days after receipt of the booking confirmation then 9flats is in no way obliged to maintain the existing booking, meaning that the booking will be cancelled according to the cancellation policies at the expense of the guest. In any case the guest is obliged to pay the agreed amounts for the booked services. Part payments are not permitted. 9flats reserves the right to additionally bill the guest for an appropriate extent for any administrative costs which might be incurred if the guest chooses the payment options credit card, debit card or PayPal. Such costs are displayed by us in detail before conclusion of the booking. The guest has the right to prove that 9flats has suffered no or much lower costs than those which have been displayed. All other payment options offered by 9flats are free of charge for the guest. Payment handling in the event of cancellation and complaint In the event of a cancellation, the guest and host have rescinded the agreement regarding the accommodation. Depending on the beforehand agreed cancellation conditions this means that the host’s entitlement to payment of the accommodation price has lapsed in part or completely. The guest is also able to exercise this objection against 9flats as new creditor of the claim. 9flats is subsequently obliged to reimburse the guest the respective cancellation amount pursuant to the cancellation conditions agreed upon between the guest and host. As a consequence of the cancellation the entitlement to the receivable assigned to 9flats (paid booking sum on conclusion of the booking) does not exist in the scope as had been presumed under the original receivable purchase contract pursuant to Clause 8.3. In any case a processing fee pursuant to Clause 9.1.3 which amounts to 15% is due for the cancellation and subsequently retained by 9flats. The refund for the guest (minus the stated processing fee) and the payment amount to the host depends on the cancellation conditions that apply to the booking. Pursuant to the cancellation conditions for every type of cancellation made by a guest a processing fee amounting to 15% of the originally agreed accommodation price has to be paid by them. Should the host want to cancel a confirmed booking and 9flats after due diligence come to the conclusion that this booking is objectively impossible and the host is responsible for the impossibility then 9flats will accept the host’s cancellation. Pursuant to the cancellation conditions the guest is fully refunded all incurred costs. For hosts specific provisions apply which can be viewed in the cancellation conditions. In this case both guest and host declare this contract to be dissolved. In case of a cancellation by the host, the full amount agreed upon for the booking and paid in advance is reimbursed. For the host, paragraph 4.5 applies. If the guest should submit a complaint to 9flats pursuant to Clause 5.3 at least in text form within 24 hours after check-in claiming that there are defects in the accommodation then 9flats will check these objections. 9flats will attempt to bring about an amicable solution. The parties are in agreement that with an amicable solution pursuant to Clause 5.4 the price of the accommodation can be subsequently reduced. The parties are in agreement that with an amicable price reduction the assigned receivable is regarded as not existing in its full amount as it had been initially. The parties are in agreement that, in the event of an amicable solution and price reduction, 9flats will pay the guest the difference between the original accommodation price and the subsequent determined price by the guest and host from the resulting established defect. The parties are in agreement that the host will pay the part of the claim that has expired as a result of the amicable reduction in price (difference amount pursuant to Clause 9.2.3) as compensation to 9flats. If no amicable solution can be found within two weeks after the guest has checked out, 9flats commence legal proceedings in order to claim the full amount. The host’s obligation to co-operate pursuant to Clause 8.8 applies accordingly. Should it not be possible to find an amicable solution within 14 days then 9flats takes a decision based on the information that is available to them. 9flats is obliged to equally consider the interests of both parties. The parties undertake to accept this decision. Cases of suspected fraud 9flats reserves the right to evaluate exchanged messages between the guest and host to the effect whether the host and guest are collusively cooperating to the detriment of 9flats by jointly concluding contracts for the use of accommodation without actually having any intention to use the accommodation but more to fraudulently act against 9flats or to possibly commit a criminal offence in accordance with the criminal code. Should this suspicion be substantiated through the evaluation then the entire communication of the concerned guest or host will be analysed. In this respect the guest and host consent to the use of the personal data for the stated purposes. In both cases the evaluations are only used to prevent fraud as well as if necessary for criminal prosecution and with the ending of the purpose immediately deleted. Furthermore all parties of this contract agree that the sold receivable does not exist until then and the agreed purchase price (accommodation price on conclusion of the booking minus commission) subsequently not paid to the host until the guest and/or host has been exonerated in respect to the suspicion of fraud. In cases of substantiated suspicion, 9flats reserves the right to report the suspected persons to the police or the state prosecutor. 9flats reserves the right to repay amounts already paid by the guest, minus a fee for the processing in cases of the attempted fraud. In cases of bookings paid with stolen credit card, 9flats reserves the right to cancel the booking at anytime before the supposed check-in. Both host and guest will receive an email about the cancellation. 9flats will refund the credit card holder. Regardless the cancellation policy which rules the cancelled booking, no host payout is due. 9flats enables members after fulfilment of the contract by using a rating system to rate each other and to rate the content published by other members as to whether it is helpful, relevant or useful. Members are obliged to only make truthful statements in the ratings that are given and to comply with the statutory provisions. The ratings must be objective are not allowed to include any abusive criticism. 9flats does not verify the ratings. It is not permitted to use the rating system that would be contrary to its purpose. In particular, it is forbidden - to submit incorrect ratings, - to submit ratings about oneself or to have such a rating be submitted by a third party or - to include circumstances in ratings that are not associated with the conclusion or fulfilment of the contract. 9flats reserves the right, when it becomes aware of this (information from third parties) to completely or partly delete such ratings in case they include content which is improper according to 11.4 or is prohibited content or activity pursuant to 12.2. Content: rights, granting of rights, forbidden content, indemnity Description of accommodation, ratings, profile images The works protected by copyright that are used by the hosts for the description of the accommodation, in particular texts and photographs as well as graphics and videos (descriptions of accommodation) as well as the texts used by the users for ratings and profile pictures used by the users must not infringe the rights of third parties, in particular in respect to copyrights, trademarks and personal rights. The users give assurance that they have the necessary rights to the texts and photographs mentioned under Clause 12.1.1 and, if applicable, graphics or videos or other works protected by law and/or trademarks and/or consents with regard to personal rights. By making an accommodation description or a rating publicly accessible on the online platform of 9flats (entry, upload and thus release of texts, photographs, videos, graphics, etc.) the user grants 9flats the free, non-exclusive right to use for an indefinite time and area this work (in its entirety or in part) worldwide for the provision of the services offered by 9flats or to advertise this service on the Internet or a mobile application), and to use this work worldwide for the provision of the services offered by 9flats or to advertise this service on posters, in print media of any kind, television and radio advertising (right of copying, dissemination, broadcasting, public rendition) and the right to process or redesign the works and the right to transfer these rights to third parties if this is necessary to meet the required purpose (provision of the service offered by 9flats or to advertise the service). With the making public of a profile picture on the online platform of 9flats (upload and release of pictures, publication of texts, etc.), the user grants 9flats the free, non-exclusive right for an unlimited time and area to use this work (in its entirety or part) worldwide to provide the services offered by 9flats on the Internet or mobile applications (right to make publicly accessible). Pursuant to Clause 12.1.3, the profile picture of the user may not be used for advertising, unless the user has explicitly agreed to this at least in text form. 9flats does not check uploads made by the users pursuant to the aforementioned clauses with regard to the legality of the content. 9flats reserves the right when it becomes aware of this (information from third parties) to completely or partly delete content if the content is unlawful or is to be seen as forbidden content or forbidden activity pursuant to 12.2. Other forbidden content and activities It is the responsibility of users to ensure that their conduct on the online platform complies with the valid laws and these General Terms and Conditions. The following content and activities outlined below are those that breach applicable law, which pursuant to Clause 12.1 are not allowed to be published or undertaken via the online platform or otherwise in the interest of 9flats not via their services and as a consequence are forbidden on the online platform and its services: - insults, false accusations, abusive criticism, other defamatory statements, - statements and images relevant under criminal law (such as National Socialist comments and images, those glorifying violence and war, racial abuse, children or violent pornography or calls to commit criminal offences), - any sexual content and depictions or those that are a danger to children and young people; - copying, distributing and making works protected by copyright publicly accessible if the user does not have the corresponding usage rights, - publication of images on which persons can be recognised who have not given their consent to publication, - de-anonymization of other users - Usage of the platform for own commercial purposes that go beyond the actual purposes of this platform unless 9flats has agreed to such a commercial usage in writing beforehand, - publication of personal data of third parties, - usage of the platform for (solely) political or religious activity, - sending of junk mails, chain letters or unrequested mass mails, instant messages, spimming or spamming, - disruption, interruption or excessive use of the services of 9flats, - the use of the account, user name or password of another member, use of mechanisms, software or other scripts in conjunction with the online platform that could impair the faultless and orderly function of the platform and the respective website, - blocking, overwriting or modification of content generated by 9flats, - usage of the services of 9flats in a way that breaches the valid laws and regulations in another way. The examples included in the list are not exhaustive. The consequences of breaches of statutory regulations, the rights of third parties or these General Terms and Conditions of Business is regulated in the Clauses 12.3 (indemnity), 13 (Deletion of content, blocking of accounts) and 14 (Liability of the user). The user shall indemnify 9flats from all claims that other users or third parties file against 9flats due to the breach of their rights by the offers and content entered by the user or due to other usage of the website, including ratings submitted by the member. The user also assumes the necessary cost of legal counsel (attorney and court costs) here of 9flats. In addition, the user undertakes to provide 9flats, in the event of a claim being filed by third parties, with all information in a truthful and complete manner that is necessary to verify the claim and mount an appropriate defence. Deletion of content, restriction and blocking of accounts In the event that a user breaches statutory regulations, rights of third parties or the General Terms and Conditions of Business, 9flats reserves the right, subject to termination without notice, - warn the member, - delete offers or other content of this member, - restrict the usage of the platform for the user, - temporarily or permanently exclude the use of the platform (blocking), - initiate other legal steps (such as filing criminal charges) These measures are, as far as they are required by law, at the discretion of 9flats. However, 9flats will take into account the legitimate interests of the user as well as all circumstances relating to the breach, particularly the degree of culpability. As soon as a user has been blocked, this member is not permitted to register with another user account or use the services via another user account. Already concluded usage agreements between users generally remain unaffected from this restriction or blocking of the user. The user is generally liable for all activities that are made through their user account, unless the user is not responsible for the misuse of their user account as there has not been a breach of their obligation of. Liability restrictions and warranty of 9flats 9flats is liable without restriction for damage caused in a willful or grossly negligent manner by 9flats, its employees and vicarious agents and in the malicious concealment of deficits, with the explicit assumption of warranty and for damage arising from injury to life, body and health. 9flats is only liable for other damage if an obligation is breached whose fulfilment makes the orderly implementation of the contract possible in the first place and whose compliance the contracting partner may regularly trust in (cardinal obligation). The compensation obligation is restricted to damage that can be seen as typical of the contract and foreseeable. Any liability pursuant to the product liability law remains unaffected. A liability of 9flats that goes beyond the aforementioned is excluded. As 9flats is not involved in the contractual relationship between the guest and host, 9flats cannot assume any warranty and/or liability for services from the agreement regarding the accommodation. However, 9flats must allow objections that the guest files with justification against the host to be made against itself with regard to the claim (cf. Clause 8, 9). The usage agreement runs for an indefinite period of time from the time of registration pursuant to Clause 2. Users may terminate this usage agreement at any time. 9flats can terminate the usage agreement at any time with a period of notice of 14 days to the end of the month. In cases of doubt, however, the contractual relationship is not ended until the last necessary payment processing pursuant to Clauses 8 and 9 has been concluded. The right to block and to terminate the user account is not affected by this. Amendment of the conditions of usage 9flats reserves the right to amend the General Terms and Conditions of Business with effect for the future in particular in the following cases: If and to the extent that the market situation has changed in the opinion of 9flats to a considerable extent from a calculative or technical perspective after the conclusion of the contract, 9flats reserves the right to amend the General Terms and Conditions of Business with regard to the amount of commission in a reasonable manner for the users; this consequently incorporates in particular possible, moderate price increases. If 9flats would like to improve, extend or change for the benefit of the partners the offering and the services, 9flats reserves the right to change the General Terms and Conditions of Business. If legislation or case law necessitate a change in the General Terms and Conditions of Business, 9flats reserves the right to make a change in the General Terms and Conditions of Business. If the terms of use are changed, users will be informed about changes on the website and by e-mail. When the user next logs in to his or her user account, he or she will be reminded of the change in the General Terms and Conditions of Business and asked to agree to the changes by opt-in. If the user does not accept the proposed changes within a period of two weeks starting from the date the user was informed about the changes to the terms of use as stipulated in paragraph 17.2, the contract shall be upheld without the proposed changes. 9flat’s right to terminate the contract shall not be affected by this. The law of the Republic of Singapore applies, with the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). If the user is a business person, legal entity of public law or special fund under public law the exclusive place of jurisdiction for any disputes arising from this contract with 9flats is Singapore. The same applies if the user has no general place of jurisdiction in Singapore or residence or the habitual residence is not known at the time of the commencement of proceedings. The text of all provisions is subject to Singapore law and should be interpreted in accordance with Singapore understanding of law. The provided version in all languages serves the purpose of information and is not part of the legal transaction. If individual provisions of the agreement with the user, including this provision, should be or become invalid in their entirety or in part, this shall not affect the validity of the remaining provisions. The same applies in the event of a lacuna.
1.1 2.1 2.2 2.3 3.1 3.2 3.3 4.1 4.2 4.3 5.1 6.1 6.2 7.1 8.1 9.1 9.2 10.1 11.1 12.1 13.1 14.1 15.1 16.1 17.1 18.1 19.1 20.1 21.1 22.1 23.1 24.1 25.1 25.2 26.1 27.1 28.1 29.1 30.1 31.1 32.1 33.1 34.1 35.1 36.1 37.1 38.1 39.1 39.2 40.1 40.2 40.3 40.4 40.5 40.6 41.1 42.1 42.2 42.3 42.4 42.5 42.6 43.1 43.2 43.3 44.1 45.1 45.2 45.3 46.1 46.2 46.3 46.4 47.1 48.1 48.2 48.3 48.4 49.1 50.1 51.1 52.1 53.1 54.1 54.2 55.1 56.1 56.2 57.1 58.1 59.1 60.1 61.1 62.1 63.1 64.1 64.2 64.3 65.1 66.1 67.1 67.2 68.1 69.1 70.1 70.2 71.1 72.1 73.1 74.1 75.1 76.1 76.2 76.3 77.1 77.2 78.1 79.1 80.1 81.1 82.1 83.1 84.1 84.2 85.1 86.1 86.2 87.1 88.1 89.1 90.1 90.2 91.1 92.1 92.2 92.3 93.1 94.1 94.2 95.1 96.1 97.1 98.1 99.1 100.1 101.1 102.1 103.1 103.2 104.1 104.2 104.3 105.1 105.2 106.1 106.2 106.3 107.1 107.2 107.3 108.1 108.2 108.3 109.1 109.2 109.3 109.4 110.1 111.1 111.2 111.3 111.4 112.1 113.1 114.1 114.2 115.1 115.2 115.3 115.4 115.5 116.1 116.2 116.3 117.1 117.2 117.3 118.1 118.2 118.3 118.4 118.5 118.6 119.1 119.2 120.1 121.1 121.2 121.3 121.4 121.5 122.1 123.1 123.2 123.3 124.1 124.2 125.1 125.2 125.3 125.4 125.5 126.1 126.2 127.1 128.1 128.2 129.1 130.1 130.2 130.3 130.4 130.5 130.6 131.1 132.1 132.2 132.3 133.1 133.2 133.3 134.1 134.2 134.3 135.1 136.1 137.1 137.2 137.3 137.4 137.5 137.6 137.7 137.8 137.9 137.10 137.11 138.1 139.1 140.1 141.1 141.2 142.1 143.1 143.2 143.3 143.4 143.5 143.6 144.1 145.1 146.1 147.1 148.1 149.1 149.2
Pravila privatnosti Zaštita osobnih podataka veoma je važna na web stranici Makora.hr. Korištenje ove mrežne stranice moguće je i bez pružanja osobnih podataka, međutim, ako ispitanik želi koristiti neke od usluga ove web stranice, obrada osobnih podataka može biti nužna. Ako je obrada podataka nužna, no međutim za nju ne postoji zakonska osnova, za pristanak će se uvijek pitati ispitanik. Obrada osobnih podataka kao što je ime, prezime, adresa, email adresa ili broj telefona ispitanika uvijek će biti u skladu sa Općom Uredbom o zaštiti osobnih podataka i zakonskom regulativom države članice koja je primjenjiva na mrežnu stranicu Makora.hr. Putem ovih Pravila Privatnosti želimo vas obavijestiti javnost o prirodi, opsegu i svrsi osobnih podataka koji se prikupljaju i obrađuju. Nadalje, ovim putem želimo vas informirati o vašim pravima. Kao voditelj obrade podataka, web stranica Makora.hr je ugradila niz tehničkih i organizacijskih mjera kako bi osigurala potpunu zaštićenost osobnih podataka koji se obrađuju. Međutim, prijenos podataka putem interneta u teoriji može imati sigurnosne propuste, tako da stopostotna zaštićenost ne može biti uvijek zagarantirana. Zbog ovog razloga svaki ispitanik može dostaviti osobne podatke alternativnim metodama, npr putem telefonskog poziva. Definicije Pravila Privatnosti web stranice Makora.hr temelje se na pojmovima koje je koristilo Zakonodavstvo EU pri izradi i prihvaćanju Opće Uredbe o zaštiti osobnih podataka. Pravila Privatnosti su čitka i razumljiva široj javnosti. U ovim Pravilima Privatnosti, među ostalim, koriste se i sljedeći pojmovi: a) Osobni podaci Osobni podaci su bilo koji podaci koji se odnose na bilo koju identificiranu fizičku osobu („ispitanik“). Identificirana fizička osoba je ona koju se može identificirati, direktno ili indirektno, po imenu i prezimenu, identifikacijskom broju, podacima o lokaciji, online identifikatorima kao što su fizički, psihički, genetski, mentalni, ekonomski, kulturni ili društveni identitet fizičke osobe. b) Ispitanik Ispitanik je svaka fizička osoba čiji je identitet utvrđen ili se može utvrditi, a čiji osobni podaci su podložni obradi od strane voditelja obrade zaduženog za obradu osobnih podataka. c) Obrada Obrada je bilo koji postupak ili set postupaka primjenjiv na osobne podatke, bilo da se radi o automatiziranim procesima kao što su prikupljanje, snimanje, organizacija, strukturiranje, spremanje, prilagodba ili izmjena, vađenje, pregled, korištenje, otkrivanje putem prijenosa, širenje ili stavljanje na raspolaganje, poravnavanje, ograničavanje, brisanje ili uništenje. d) Ograničenje obrade Ograničenje obrade je označavanje spremljenih osobnih podataka s ciljem da se ograniči njihova obrada u budućnosti. e) Profiliranje Profiliranje je bilo koji način automatizirane obrade osobnih podataka koji se sastoji od korištenja osobnih podataka kako bi se utvrdile osobne preference fizičke osobe, točnije kako bi se analizirali i previdjeli aspekti uspješnosti na poslu, ekonomske situacije, zdravlja, osobnih preferencija, interesa, pouzdanosti, ponašanja, lociranja i kretanja svake pojedine fizičke osobe. f) Pseudonimizacija Pseudonimizacija je obrada osobnih podataka na način da se ispitaniku više ne mogu dodijeliti osobine bez korištenja dodatnih podataka koji se prikupljaju na način da su odvojeni, i na njima se mogu primijeniti mjere tehničke i organizacijske prirode koje osiguravaju da se podaci ne mogu primijeniti na bilo koju fizičku osobu čiji je identitet utvrđen ili se može utvrditi. g) Voditelj obrade osobnih podataka ili osoba zadužena kao voditelj obrade osobnih podataka Voditelj obrade osobnih podataka ili osoba zadužena kao voditelj obrade osobnih podataka je svaka fizička ili pravna osoba, javna ustanova, agencija ili drugo tijelo koje samo ili u suradnji s drugima određuje svrhu i način obrade osobnih podataka; na mjestima gdje je svrha i način obrade osobnih podataka uređen zakonodavstvom države članice EU-e, kriterij za izbor voditelja obrade bit će pod ingerencijom zakonodavstva države članice EU-e. h) Izvršitelj obrade osobnih podataka Izvršitelj obrade osobnih podataka je fizička ili pravna osoba, javna ustanova, agencija ili drugo tijelo koje vrši obradu osobnih podataka u ime voditelja obrade osobnih podataka. i) Primatelj Primatelj je fizička ili pravna osoba, javna ustanova, agencija ili drugo tijelo kojem su pruženi osobni podaci, radilo se tu o trećoj strani ili ne. Međutim, državna tijela koja prime osobne podatke putem određenog upita koji je u skladu s EU ili zakonom države članice neće se smatrati primateljima; obrada osobnih podataka od strane tih državnih tijela će biti u skladu s primjenjivim propisima vezanim uz svrhu obrade podataka. j) Treća strana Treća strana je fizička ili pravna osoba, javna ustanova, agencija ili drugo tijelo, a koji nisu ispitanik, voditelj obrade ili izvršitelj obrade, a koji su po izravnom dopuštenju voditelja obrade ili izvršitelja obrade ovlašteni da obrađuju osobne podatke ispitanika. k) Privola Privola ispitanika je svaka točno određena, informirana i nedvosmislena indikacija ispitanikove želje po kojoj on ili ona putem izjave ili jasne potvrdne radnje izražava pristanak na obradu osobnih podataka koji su vezani za njega ili nju. Opći podaci voditelja obrade podataka: Voditelj obrade osobnih podataka po Općoj Uredbi o zaštiti osobnih podataka ili drugih zakona koji se tiču zaštite osobnih podataka primjenjivih u državama članicama EU je: Knjigovodstvo Makora Antončićeva 41, Matulji Hrvatska Broj telefona: +385 51 691 190 Email: knjigovodstvo@makora.hr Web stranica: www.makora.hr Kolačići Web stranica Makora.hr koristi kolačiće. Kolačići su tekstualne datoteke koje preglednik sprema na računalni sustav. Mnoge web stranice i poslužitelji koriste kolačiće. Mnogi kolačići u sebi sadrže tzv cookie ID. Cookie ID je jedinstveni identifikator kolačića. Sadrži se od niza znakova koje web stranice i serveri mogu dodijeliti specifičnom pregledniku u kojem je kolačić pohranjen. To daje mogućnost posjećenim web stranicama i serverima da razlikuju pojedine preglednike od ostalih preglednika na kojima su drugačiji kolačići. Pojedini preglednik može se identificirati putem jedinstvenog cookie ID. Kroz korištenje kolačića web stranica posjetiteljima pruža pristupačnije usluge koje ne bi bile moguće bez korištenja kolačića. Informacije i ponude web stranice mogu se putem kolačića optimizirati tako da je na prvom mjestu korisnik i njegovo korisničko iskustvo. Kao što je prethodno rečeno, kolačići omogućuju da prepoznamo korisnike web stranice. Svrha toga je u tome da korisnik lakše koristi web stranicu. Npr, korisnik koji koristi kolačiće ne mora pri svakom pristupanju web stranici unositi pristupne podatke jer taj postupak preuzima web stranica koja smješta kolačić na računalni sustav. Još jedan primjer korištenja kolačića je košarica u web dućanu. Web dućan pamti artikle koje je korisnik smjestio u košaricu putem kolačića. Ispitanik može u bilo koje doba spriječiti smještanje kolačića putem editiranja postavki preglednika kojeg koristi, i tako može trajno onemogućiti smještanje kolačića. Nadalje, već postavljeni kolačići mogu se ukloniti u bilo koje doba putem bilo kojeg preglednika. No, ako ispitanik deaktivira postavljanje kolačića u svom pregledniku, neće moći koristiti sve funkcije web stranice. Prikupljanje općih podataka i informacija Web stranica Makora.hr prikuplja opće podatke i informacije kad ispitanik ili automatizirani sustav pristupi web stranici. Ti opći podaci i informacije se potom spremaju na server u vidu log datoteka. Prikuplja se (1) tip preglednika i njegova verzija, (2) operacijski sustav (3) web stranica s koje se pristupa mojoj web stranici (tzv preporučitelji), (4) podstranica, (5) datum i vrijeme pristupanja web stranici, (6) IP adresa, (7) pružatelj internetske usluge i (8) drugi slični podaci i informacije koje se mogu koristiti u slučaju napada na informacijski sustav. Pri korištenju tih općih podataka i informacija ne izvlače se zaključci o ispitaniku. Suprotno tome, ove informacije su potrebne kako bi se (1) sadržaj web stranice ispravno dostavio, (2) optimizirao sadržaj web stranice i njen marketing, (3) osigurala dugotrajna sposobnost sustava i web stranice, (4) pružila potrebna pomoć državnim tijelima u slučaju kaznenog progona zbog cyber-napada. Stoga, web stranica Makora.hr analizira anonimno prikupljene podatke i informacije statistički s ciljem povećanja zaštite i sigurnosti podataka, te kako bi osigurala optimalnu razinu zaštite svih prikupljenih osobnih podataka koje obrađuje. Anonimni podaci serverskih log datoteka spremaju se odvojeno od osobnih podataka ispitanika. Mogućnost kontakta putem web stranice Web stranica Makora.hr sadrži informacije koje omogućuju brz kontakt putem elektronskih medija kao i direktnu komunikaciju koja uključuje i tzv email adresu. Ako ispitanik kontaktira voditelja obrade osobnih podataka putem emaila ili kontakt formulara preneseni osobni podaci su automatski spremljeni. Osobni podaci preneseni dobrovoljno od strane ispitanika prema voditelju obrade osobnih podataka se automatski pohranjuju u svrhu obrade ili daljnje komunikacije sa ispitanikom. Ne postoji prijenos ove vrste osobnih podataka prema trećoj strani. Rutinsko brisane ili blokiranje osobnih podataka Voditelj obrade osobnih podataka će obrađivati i držati osobne podatke ispitanika jedino u vremenu koje je potrebno kako bi se ostvarili ciljevi držanja osobnih podataka, ili do roka koji dopušta Zakonodavstvo EU ili drugi zakonodavci pod čijom je nadležnosti voditelj obrade osobnih podataka. Ako se razlog spremanja osobnih podataka ne može ispuniti ili period čuvanja određen od strane Zakonodavstva EU ili drugih nadležnih zakonodavaca istekne, osobni podaci ispitanika će se rutinski blokirati ili izbrisati u skladu sa zakonskim preduvjetima. Prava ispitanika a) Pravo na potvrdu osobnih podataka Svaki ispitanik ima pravo garantirano od strane Zakonodavstva EU da od voditelja obrade osobnih podataka dobije potvrdu koriste li se ili obrađuju njegovi ili njeni osobni podaci. Ako ispitanik želi iskoristiti ovo pravo na potvrdu, on ili ona u svakom trenutku može kontaktirati voditelja obrade osobnih podataka. b) Pravo na pristup osobnim podacima Svaki ispitanik ima pravo garantirano od strane Zakonodavstva EU da u svakom trenutku od voditelja obrade osobnih podataka dobije besplatnu informaciju o svojim osobnim podacima koji su pohranjeni, kao i kopiju traženih osobnih podataka. Nadalje, Europske odredbe i direktive omogućuju ispitaniku pristup sljedećim informacijama: - svrha obrade osobnih podataka; - vrsta traženih osobnih podataka; - primatelj ili vrsta primatelja s kojima su podijeljeni osobni podaci, posebno primatelji iz trećih zemalja ili međunarodnih organizacija; - gdje je moguće, predviđeni period čuvanja osobnih podataka, ili u slučaju nemogućnosti kriterij koji određuje taj period; - postojanje prava ispitanika da od voditelja obrade osobnih podataka zatraži ispravak ili brisanje osobnih podataka, ograničenje obrade osobnih podataka ispitanika ili pravo ispitanika na prigovor protiv obrade osobnih podataka; - postojanje prava podnošenja žalbe nadzornom tijelu; - ako osobni podaci nisu prikupljeni direktno od ispitanika, dostupne informacije o izvoru osobnih podataka; - postojanje automatiziranog procesa donošenja odluka na koje se odnosi Članak 22, Stavci 1 i 4 Opće Uredbe o zaštiti osobnih podataka, i u navedenom slučaju dostupne informacije o logici automatizma, kao i važnost i predviđene posljedice po ispitanika. Nadalje, ispitanik ima pravo na informaciju ako se njegovi ili njeni osobni podaci prenose na treće zemlje ili međunarodne organizacije. U tom slučaju ispitanik ima pravo na informaciju o sigurnosnim mjerama provedenim u prijenosu podataka Ako ispitanik želi iskoristiti ovo pravo na pristup, u svakom trenutku može kontaktirati voditelja obrade osobnih podatak. c) Pravo na ispravak osobnih podataka Svaki ispitanik ima pravo garantirano od strane europskog zakonodavstva da u svakom trenutku od voditelja obrade osobnih podataka dobije ispravak netočnih osobnih podataka. Imajući u vidu svrhu obrade osobnih podataka, ispitanik ima pravo da mu/joj se nepotpuni osobni podaci upotpune, uz ostalo i putem upotpunjujuće izjave. Ako ispitanik želi iskoristiti ovo pravo na ispravak, u svakom trenutku može kontaktirati voditelja obrade osobnih podataka. d) Pravo na brisanje osobnih podataka (Pravo na zaborav) Svaki ispitanik ima pravo garantirano od strane europskog zakonodavstva da u svakom trenutku od voditelja obrade osobnih podataka traži brisanje osobnih podataka vezanih uz ispitanika bez odgode. Voditelj obrade osobnih podataka ima obvezu bez odgode obrisati osobne podatke gdje je primjenjiv barem jedan od uvjeta, sve dok obrada nije nužna: - Osobni podaci više nisu potrebni u smislu svrhe za koju su prikupljeni ili obrađeni. - Ispitanik je povukao privolu za obradu osobnih podataka koja se temelji na Članku 6, Stavku 1 ili Članku 9, Stavku 2 Opće Uredbe o zaštiti osobnih podataka, i gdje više ne postoji zakonska osnova za obradu podataka. - Ispitanik se protivi obradi podataka prema Članku 21, Stavku 1 Opće Uredbe o zaštiti osobnih podataka, a ne postoji zakonska osnova za obradu podataka, ili se ispitanik protivi obradi podataka prema Članku 21, Stavku 2 Opće Uredbe o zaštiti osobnih podataka. - Osobni podaci su protuzakonito obrađeni. - Osobni podaci se moraju izbrisati prema zakonskoj obavezi po EU ili zakonima države članice čije je voditelj obrade osobnih podataka državljanin. - Osobni podaci su prikupljeni u svezi s ponudom usluge informacijskog društva prema Članku 8, Stavku 1 Opće Uredbe o zaštiti osobnih podataka. Ukoliko je barem jedan od gore navedenih razloga primjenjiv, a ispitanik zatraži brisanje osobnih podataka koje prikuplja web stranica Makora.hr, on ili ona mogu kontaktirati voditelja obrade osobnih podataka. Voditelj obrade osobnih podataka će osigurati da se brisanje osobnih podataka izvrši odmah. Na mjestima gdje je voditelj obrade osobnih podataka dopustio objavu osobnih podataka, a po Članku 17, Stavku 1 je obavezno brisanje navedenih osobnih podataka, voditelj obrade osobnih podataka će vodeći obzira o tehničkom izvedivosti i troškovima primjene poduzeti razumne korake, uključujući tehničke mjere, kako bi obavijestio druge voditelje obrade osobnih podataka da je ispitanik zatražio brisanje svih poveznica, kopija ili replika osobnih podataka, sve dok njihova obrada više nije potrebna. Voditelj obrade osobnih podataka na web stranici Makora.hr će osigurati provedbu navedenih mjera u svakom pojedinačnom slučaju. e) Pravo na ograničenje obrade osobnih podataka Svaki ispitanik po Zakonodavstvu EU ima zajamčeno pravo da od voditelja obrade osobnih podataka pribavi pravo na ograničenje obrade osobnih podataka u slučajevima gdje je sljedeće primjenjivo: - Točnost osobnih podataka je osporena od strane ispitanika što omogućuje voditelju obrade osobnih podataka da provjeri točnost osobnih podataka. - Obrada osobnih podataka je protuzakonita, a ispitanik se protivi brisanju osobnih podataka i umjesto toga traži ograničenje uporabe navedenih osobnih podataka. - Voditelj obrade osobnih podataka osobni podaci više nisu potrebni za obradu, međutim ispitaniku su potrebni za uspostavu, provedbu ili obranu pravnih zahtjeva. - Ispitanik se usprotivio obradi osobnih podataka prema Članku 21, Stavku 1 Opće Uredbe o zaštiti osobnih podataka čekajući provjeru nadjačavaju li zakonski temelji voditelja obrade osobnih podataka one ispitanika. Ukoliko je barem jedan od gore navedenih razloga primjenjiv, a ispitanik zatraži ograničenje obrade osobnih podataka koje prikuplja web stranica Makora.hr, on ili ona mogu kontaktirati voditelja obrade osobnih podataka. Voditelj obrade osobnih podataka će osigurati ograničenje obrade osobnih podataka. f) Pravo na prenosivost osobnih podataka Svaki ispitanik po Zakonodavstvu EU ima zajamčeno pravo da primi osobne podatke koji se odnose na njega ili nju od strane voditelja obrade osobnih podataka, u strukturiranom, većinski korištenom i čitkom formatu. Ispitanik ima pravo prenijeti navedene osobne podatke nekom drugom voditelju obrade osobnih podataka od trenutnog voditelja obrade osobnih podataka bez ikakvih smetnji, sve dok je obrada osobnih podataka temeljena na privoli po točki A, Članka 6, Stavka 1 ili točki A, Članka 9, Stavka 2 Opće Uredbe o zaštiti osobnih podataka, ili po ugovoru prema točki B, Članka 6, Stavka 1 Opće uredbe o zaštiti podataka, a obrada podataka se vrši automatski, sve dok obrada podataka nije nužna za zadatke od javnog interesa ili za obavljanje službene dužnosti voditelja obrade osobnih podataka. Nadalje, po postojećem pravu na prenosivost osobnih podataka iz Članka 20, Stavka 1 Opće Uredbe o zaštiti osobnih podataka, ispitanik ima pravo da se njegovi ili njeni osobni podaci prenesu direktno između voditelja obrade osobnih podataka gdje je to tehnički izvedivo gdje taj postupak ne ugrožava prava i slobode drugih ispitanika. Kako bi iskoristio svoje pravo na prenosivost osobnih podataka, ispitanik u svakom trenutku može kontaktirati voditelja obrade osobnih podataka web stranice Makora.hr g) Pravo na prigovor Svaki ispitanik po Zakonodavstvu EU ima zajamčeno pravo na prigovor temeljen na vlastitoj situaciji, u svakom trenutku, na obradu osobnih podataka koji se odnose na ispitanika, a temelji se na točkama E i F Članka 6, Stavka 1 Opće Uredbe o zaštiti osobnih podataka. Također se može primijeniti na profiliranje temeljeno na ovoj Uredbi. Web stranica Makora.hr u slučaju prigovora neće nastaviti obradu osobnih podataka, osim u slučaju kad postoji ozbiljan zakonski temelj za obradu osobnih podataka, a koji može premostiti interese, prava i slobode ispitanika, ili za uspostavu, provedbu ili obranu pravnih zahtjeva. Ukoliko web stranica Makora.hr vrši obradu osobnih podataka u marketinške svrhe, ispitanik ima pravo na prigovor u bilo kojem trenutku protiv obrade osobnih podataka koji se koriste u te svrhe. Ovo se primjenjuje i za profiliranje koje je usko povezano za svrhe takvog direktnog marketinga. Ako ispitanik izrazi prigovor protiv obrade osobnih podataka u svrhe direktnog marketinga, web stranica Makora.hr više neće vršiti obradu osobnih podataka ispitanika za svrhu direktnog marketinga. Dodatno, ispitanik ima pravo na osnovu vlastite situacije pravo na prigovor protiv obrade osobnih podataka od strane web stranice Makora.hr, a koji se koriste u znanstveno-istraživačke ili statističke svrhe prema Članku 89, Stavak 1 Opće Uredbe o zaštiti osobnih podataka, osim ako je obrada podataka potrebna u svrhu javnog interesa. Kako bi iskoristio pravo na prigovor, ispitanik u svakom trenutku može kontaktirati voditelja obrade osobnih podataka web stranice Makora.hr. Uz to, ispitanik u kontekstu korištenja usluga informacijskog društva, usprkos Uredbi 2002/58/EC, može iskoristiti svoje pravo na prigovor automatiziranim sredstvima koristeći se tehničkim specifikacijama. h) Automatizirano donošenje odluka, uključujući profiliranje Svaki ispitanik po Zakonodavstvu EU ima zajamčeno pravo da ne bude predmet donošenja odluka koje se temelje isključivo na automatiziranoj obradi osobnih podataka, uključujući profiliranje, a koje mogu stvoriti pravne ili slične posljedice po njega ili nju, sve dok odluka (1) nije dio dogovora između ispitanika i voditelja obrade osobnih podataka, ili (2) nije dopuštena po zakonima EU ili pojedine države članice koji donose primjerene mjere koji će čuvati prava, slobode i interese ispitanika, ili (3) nije temeljena na izričitoj privoli ispitanika. Ako je odluka (1) potrebna za ugovor između ispitanika i voditelja obrade osobnih podataka, ili (2) se temelji na izričitoj privoli ispitanika, web stranica Makora.hr će provesti mjere koje će čuvati ispitanikova prava, slobode i interese, minimalno pravo na ljudsku intervenciju od strane voditelja osobnih podataka kojem će izraziti svoj stavi i osporavanje odluke. Ako ispitanik želi iskoristiti prava u vezi automatiziranog individualnog donošenja odluka, u svakom trenutku može kontaktirati voditelja obrade osobnih podataka web stranice Makora.hr. i) Pravo na povlačenje i ukidanje privole Svaki ispitanik po Zakonodavstvu EU ima zajamčeno pravo da povuče i/ili ukine svoju privolu za obradu osobnih podataka u svakom trenutku. Ako ispitanik želi iskoristiti pravo da povuče i/ili ukine svoju privolu, u svakom trenutku može kontaktirati voditelja obrade osobnih podataka web stranice Makora.hr. Odredbe zaštite osobnih podataka vezane za Facebook Na web stranici Makora.hr voditelj obrade osobnih podataka ugradio je komponente tvrtke Facebook. Facebook je društvena mreža. Društvena mreža je mjesto društvenog povezivanja na internetu, online zajednica koja obično dopušta korisnicima da međusobno komuniciraju u virtualnom prostoru. Društvena mreža služi kao platforma za razmjenu mišljenja i iskustava, ili kako bi Internet zajednici pružila osobne ili informacije vezane za posao. Facebook svojim korisnicima dopušta izradu privatnih profila, upload slika i povezivanje putem zahtjeva za prijateljstvo. Facebook je vlasništvo tvrtke Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, SAD. Ako osoba koja se koristi Facebookom živi izvan SAD-a ili Kanade, voditelj obrade osobnih podataka je Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irska. Otvaranjem bilo koje stranice web stranice Makora.hr, a kojom upravlja voditelj obrade osobnih podataka, a na kojoj je ugrađena Facebook komponenta (Facebook plugin), ispitanikov preglednik će prikazati odgovarajuću Facebook komponentu. Pregled svih Facebook plugina može se naći na https://developers.facebook.com/docs/plugins/. Za vrijeme ove tehničke procedure Facebooku je pružena informacija o specifičnoj podstranici koju je posjetio ispitanik. Ako je ispitanik prijavljen na Facebook, u isto vrijeme Facebook može detektirati svaki njegov pregled web stranice Makora.hr, a tokom boravka na web stranici koje je specifične podstranice posjetio. Ova informacija prikuplja se putem Facebook komponente i doznačuje se Facebook računu ispitanika. Ako ispitanik klikne na bilo koji Facebook gumb integriran na web stranici Makora,hr, npr „Like“ gumb, ili ako ispitanik pošalje komentar, tada Facebook doznačuje navedenu informaciju osobnom Facebook računu ispitanika i time sprema osobne podatke. Svaki put kad je ispitanik prijavljen na Facebook, a u isto vrijeme pristupa web stranici Makora.hr, Facebook će putem Facebook komponente primiti informaciju o tome. Ovo će se dogoditi bez obzira klikne li ispitanik na Facebook komponentu ili ne. Ukoliko ispitanik ne želi prijenos ove vrste informacije, isto može spriječiti tako da se odjavi s Facebook računa prije pristupa web stranici Makora.hr. Smjernice o zaštiti osobnih podataka koje je Facebook objavio na https://facebook.com/about/privacy/ pružaju informacije o prikupljanju, obradi i korištenju osobnih podataka od strane Facebooka. Također, objašnjeno je koje postavke Facebook pruža kako bi se zaštitili osobni podaci ispitanika. Isto tako, na raspolaganju su razne konfiguracijske opcije kako bi se onemogućio prijenos osobnih podataka prema Facebooku. Ispitanik može koristiti navedene opcije u svrhu onemogućavanja slanja osobnih podataka. Odredbe zaštite osobnih podataka vezane za Google Analytucs (s anonimiziranom funkcijom) Na web stranici Makora.hr voditelj obrade osobnih podataka ugradio je komponente Google Analytics (s anonimizacijskom funkcijom). Google Analytics je Internet usluga; prikupljanje i analiza podataka o ponašanju posjetitelja na web stranici. Usluga web analitike među ostalim prikuplja podatke o web stranici s koje je ispitanik došao, koje je podstranice posjetio ili kako često i koliko dugo pregledava određenu podstranicu. Web analitika se koristi za optimizaciju web stranice i kako bi se provela analiza oglašavanja na internetu. Vlasnik servisa Google Analytics je Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, SAD. Za potrebe web analitike putem Google Analyticsa, voditelj obrade osobnih podataka koristi aplikaciju „_gat._anonymizelp“ putem koje je IP adresa ispitanika skraćena od strane Googlea i anonimizirana kada web stranici Makora.hr pristupa ispitanik iz države članice EU ili neke druge države pod nadležnosti Europskog gospodarskog prostora. Svrha Google Analytics komponente je da analizira promet na web stranici Makora.hr. Google koristi prikupljene podatke i informacije, među ostalim, kako bi procijenio korištenje web stranice i kako bi pružio izvještavanje koje prikazuje aktivnost na web stranici, te kako bi pružio druge usluge vezane uz korištenje web stranice. Google Analytics smješta kolačić na računalni sustav ispitanika. Definicija kolačića je već objašnjena u ovom dokumentu. Postavljanjem kolačića Googleu se omogućuje analiza korištenja web stranice. Svakim pregledom pojedine podstranice web stranice Makora.hr kojom upravlja voditelj obrade osobnih podataka, a na kojoj je ugrađena Google Analytics komponenta, ispitanikov preglednik će automatski pružiti Google Analytics komponenti informacije potrebne za svrhu Internet oglašavanja i izračun provizije koja pripada Googleu. Za vrijeme ove tehničke procedure tvrtka Google dobit će osobne informacije poput IP adrese ispitanika (služi za razumijevanje otkud posjete i klikovi dolaze, a na osnovu toga stvara izračun provizije). Kolačić služi kako bi se pohranile osobne informacije poput vremena pristupanja web stranici, lokaciji s koje se pristupa i učestalost pristupanja web stranici od strane ispitanika. Sa svakim posjetom web stranice Makora.hr takvi osobni podaci, uključujući IP adresu ispitanika, će se proslijediti Googleu i bit će smješteni tamo. Google može proslijediti navedene osobne podatke putem tehničke procedure trećoj strani. Kako je već navedeno, ispitanik može spriječiti postavljanje kolačića odgovarajućim preinakama na pregledniku u svakom trenutku. Takve preinake bi također spriječile i Google Analytics da postavi kolačić na računalnom sustavu ispitanika. Također je moguće izbrisati kolačiće koji su već postavljeni putem preglednika ili nekog drugog programskog rješenja. Dodatno, ispitanik se može usprotiviti prikupljanju i obradi osobnih podataka koje je generirao Google Analytics, a koji su vezani uz korištenje web stranice Makora.hr. Kako bi to ostvario, ispitanik mora skinuti dodatak pregledniku koji se nalazi na https://tools.google.com/dlpage/gaoptout i instalirati ga. Ovaj dodatak putem JavaScripta daje Google Analyticsu do znanja da se informacije o posjeti web stranice od strane ispitanika ne smiju prikupljati i obrađivati. Google instalaciju navedenog dodatka pregledniku smatra valjanim prigovorom protiv prikupljanja osobnih podataka. Ako u bilo kojem daljnjem trenutku dođe do brisanja, formatiranja ili ponovnog instaliranja računalnog sustava ispitanika, ispitanik će morati ponovno instalirati dodataka pregledniku kako bi onesposobio Google Analytics. Ukoliko je iz nekog razloga ispitanik ili ovlaštena osoba uklonila dodatak pregledniku, ili je dodatak pregledniku onesposobljen, uvijek ga je moguće ponovno instalirati ili aktivirati. Dodatne informacije i Googleove smjernice vezane uz zaštitu osobnih podataka mogu se naći na https://www.google.com/intl/en/policies/privacy/ i http://www.google.com/analytics/terms/us.html. Dodatne informacije vezane uz Google Analytics mogu se pronaći na https://www.google.com/analytics/. Odredbe zaštite osobnih podaka vezane za Google+ Na web stranici Makora.hr voditelj obrade osobnih podataka ugradio je Google+ gumb kao komponentu. Google+ je tzv društvena mreža. Društvena mreža je mjesto društvenog povezivanja na internetu, online zajednica koja obično dopušta korisnicima da međusobno komuniciraju u virtualnom prostoru. Društvena mreža služi kao platforma za razmjenu mišljenja i iskustava, ili kako bi Internet zajednici pružila osobne ili informacije vezane za posao. Google+ svojim korisnicima dopušta izradu privatnih profila, upload slika i povezivanje putem zahtjeva za prijateljstvo. Vlasnik društvene mreže Google+ je Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, SAD. Otvaranjem bilo koje stranice web stranice Makora.hr, a kojom upravlja voditelj obrade osobnih podataka, a na kojoj je ugrađena Google+ gumb, ispitanikov preglednik će prikazati odgovarajuću Google+ komponentu. Za vrijeme ove tehničke procedure Googleu je pružena informacija o specifičnoj podstranici koju je posjetio ispitanik. Više informacija o Google+ društvenoj mreži možete naći na https://developers.google.com/+/. Ako je ispitanik prijavljen na Google+, u isto vrijeme Google može detektirati svaki njegov pregled web stranice Makora.hr, a tokom boravka na web stranici koje je specifične podstranice posjetio. Ova informacija prikuplja se putem Google+ komponente i doznačuje se Google+ računu ispitanika. Ako ispitanik klikne na Google+ gumb na web stranici Makora.hr i time ostvari Google+ 1 preporuku, Google će tu informaciju doznačiti Google+ računu ispitanika i pohraniti taj osobni podatak. Google pohranjuje navedenu Google+ 1 preporuku ispitanika, i time ona postaje javno dostupna prema uvjetima i pravilima koje je ispitanik prethodno prihvatio. Google+ 1 preporuka je zatim zajedno s osobnim podacima ispitanika kao što je ime Google+ računa i njegova pripadajuća fotografija, spremljena i obrađena na drugim Google servisima, kao što je rezultat pretrage na Google pretraživaču, Google račun na drugim mjestima, odnosno web stranicama ili u korelaciji s oglašavanjem. Google je također u mogućnosti da pregled web stranice Makora.hr poveže s drugim osobnim podacima pohranjenim na Googleu. Google će nakon toga nastaviti s pohranom osobnih informacija u svrhu poboljšanja drugih Google servisa. Preko Google+ gumba Google prima informaciju da je ispitanik posjetio web stranicu Makora.hr ukoliko je za vrijeme posjete ispitanik prijavljen na Google+. Ovo će biti slučaj bez obzira je li ispitanik kliknuo na Google+ gumb ili ne. Ako ispitanik ne želi pružati osobne podatke Googleu, on ili ona u svakom trenutku može spriječiti prijenos podataka tako da se odjavi s Google+ društvene mreže prije pristupanja web stranici Makora.hr. Dodatne informacije i Googleove smjernice vezane uz zaštitu osobnih podataka mogu se naći na https://www.google.com/intl/en/policies/privacy/. Više informacija o Googleu i Google+ 1 gumbu možete pronaći na https://developers.google.com/+/web/buttons-policy. Odredbe zaštite osobnih podataka vezanih za Twitter Na web stranici Makora.hr voditelj obrade osobnih podataka ugradio je komponente usluge Twitter. Twitter je višejezična, javno dostupna mikrobloging usluga na kojoj korisnici mogu objavljivati i dijeliti tzv „tweetove“, odnosno kratke poruke koje su ograničene na 280 znakova. Ove kratke poruke su dostupne svima, uključujući i korisnike koji nisu prijavljeni na Twitter. Tweetovi se prikazuju tzv pratiteljima dotičnog korisnika. Pratitelji su ostali korisnici Twittera koji prate tweetove dotičnog korisnika. Nadalje, Twitter omogućuje obraćanje širokoj publici putem hashtagova, linkova i prenošenja tweetova. Vlasnik Twittera je Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, SAD. Svakim pristupanjem web stranici Makora.hr kojom upravlja voditelj obrade osobnih podataka, a na kojoj je ugrađena Twitter komponenta (Twitter gumb), preglednik na računalnom sustavu ispitanika automatski će prikazati pregled navedene Twitter komponente. Za vrijeme ove tehničke procedure Twitter će dobiti informaciju o specifičnoj podstranici koju je posjetio ispitanik. Svrha integracije Twitter komponente je prijenos sadržaja web stranice Makora.hr kako bi korisnike upoznali sa sadržajem web stranice i povećali broj posjetitelja. Ako je ispitanik u isto vrijeme prijavljen na Twitter, Twitter će detektirati svaki posjet web stranici Makora.hr, a također i koje je specifične podstranice ispitanik posjetio za vrijeme boravka na web stranici. Informacije prikuplja Twitter komponenta i doznačuje ih Twitter računu ispitanika. Ako ispitanik klikne na neki od Twitter gumba na web stranici, Twitter će tu informaciju doznačiti Twitter računu ispitanika i pohraniti taj osobni podatak Twitter dobiva informacije putem Twitter komponente uz uvjet da je ispitanik prijavljen na Twitter za vrijeme pregleda web stranice. Ovo će biti slučaj bez obzira je li ispitanik kliknuo na Twitter gumb ili ne. Ako ova vrsta prijenosa informacija nije ono što ispitanik želi, on ili na može isti spriječiti tako da se odjavi s Twitter računa prije pristupanja web stranici Makora.hr. Dodatne informacije i Twitter smjernice za zaštitu osobnih podataka mogu se naći na https://twitter.com/privacy?lang=en. PRAVNA OSNOVA ZA OBRADU OSOBNIH PODATAKA Članak 6, Stavak 1, Podstavak A Opće Uredbe o zaštiti osobnih podataka je pravna osnova za postupke obrade osobnih podataka za koje smo dobili privolu. Ako je obrada osobnih podataka nužna za provedbu ugovora kojeg je ispitanik dio, kao npr kad je obrada osobnih podataka nužna za isporuku roba ili usluga, obrada osobnih podataka temelji se na Članku 6, Stavku 1, Podstavku B Opće Uredbe o zaštiti osobnih podataka. Isto se primjenjuje prilikom obrada osobnih podataka koje su potrebne kako bi se provele predugovorne mjere, npr pri upitima vezanim za proizvode ili usluge. Ako je pravna ili fizička osoba predmet pravne obveze kod koje je obrada osobnih podataka nužna, kao npr ispunjavanje poreznih obveza, obrada osobnih podataka temelji se na Članku 6, Stavku 1, Podstavku C Opće Uredbe o zaštiti osobnih podataka. U rijetkim slučajima obrada osobnih podataka je neophodna kako bi se zaštitili interesi ispitanika ili neke druge fizičke osobe. Npr, u slučaju da se ispitanik ozlijedi prilikom posjeta prostoru vlasnika ove web stranice, osobni podaci poput imena, dobi, podataka o zdravstvenom osiguranju ili neka druga vitalna informacija će se morati proslijediti liječniku, bolnici ili nekoj trećoj osobi. Takva obrada podataka temelji se na Članku 6, Stavku 1, Podstavku D Opće Uredbe o zaštiti osobnih podataka. Na kraju, obrada osobnih podataka može se temeljiti i na Članku 6, Stavku 1, Podstavku F Opće Uredbe o zaštiti osobnih podataka. Ova pravna osnova koristi se u postupcima obrade osobnih podataka kada nije primjenjiva niti jedna prijašnja pravna osnova, ako je obrada osobnih podataka nužna za legitimne interese vlasnika web stranice Makora.hr ili neke treće strane, osim u situacijama gdje navedeni interesi ugrožavaju osnovna prava i slobode ispitanika, a koji zahtijevaju zaštitu osobnih podataka. Ovakva obrada osobnih podataka je naročito dozvoljena budući je posebno napomenuta od Zakonodavstva EU. Predviđeno je da je moguće pozvati se na legitimni interes ako je ispitanik klijent voditelja obrade osobnih podataka. Legitimni interesi voditelja obrade osobnih podataka ili treće strane Na mjestima gdje se obrada osobnih podataka temelji na Članku 6, Stavku 1, Podstavku F Opće Uredbe o zaštiti osobnih podataka, legitimni interes predstavlja poslovanje u korist dobrobiti zaposlenika i/ili dioničara ako navedeni postoje. Razdoblje pohrane osobnih podatakaR Kriterij pri određivanju razdoblja pohrane osobnih podataka je zakonom određeno maksimalno razdoblje pohrane. Nakon isteka tog razdoblja, osobni podaci su rutinski izbrisani, sve dok više nisu potrebni kako bi se ispunio ugovor ili njegovo sklapanje. Pružanje osobnih podataka kao zakonski ili ugovorni preduvjet za sklapanje ugovora, obveza ispitanika da pruži osobne podatke, moguće posljedice ako se podaci ne pruže Moramo razjasniti da je pružanje osobnih podataka djelomično propisano zakonom (npr porezne odredbe) ili može biti rezultat ugovorne obveze (npr informacija o ugovornom partneru). Ponekad je potrebno zaključiti ugovor tako da ispitanik pruži osobne podatke koji se potom obrađuju. Ispitanik je, na primjer, nužan pružiti osobne podatke kad sa vlasnikom web stranice Makora.hr sklapa ugovor. Odbijanje pružanja osobnih podataka za posljedicu će imati nemogućnost sklapanja ugovora. Prije nego ispitanik pruži osobne podatke morat će kontaktirati vlasnika web stranice Makora.hr. On će mu potom naznačiti je li pružanje osobnih podataka zakonski ili ugovorno nužno, odnosno je li nužno za sklapanje ugovora, postoji li obveza pružanja osobnih podataka i na kraju posljedice ako odbije pružiti osobne podatke. Postojanje automatiziranog procesa donošenja odluka Web stranica Makora.hr ne koristi automatizirani proces donošenja odluka, odnosno profiliranje. Brisanje osobnih podataka na zahtjev Za brisanje osobnih podataka koje web stranica Makora.hr je pohranila tijekom ispitanikovog korištenja svaki ispitanik se može obratiti sa direktnim zahtjevom za brisanjem na e-mail adresu: knjigovostvo@makora.hr Ostalo - Ove web stranica može sadržati linkove koji vode na druge web stranice. MAKORA nije odgovorna za sadržaj ili Pravila privatnosti tih web stranica.