http___mihael-putovanja.hr_kontakt__3.xml
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In accordance with: The Regulation (EC) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing of Directive 95/46/EC (General Regulation on the protection of personal data), hereinafter referred to as "GDPR”; Act No. 101/2000 Coll., on personal data protection, as amended (hereinafter referred to as the "Act”); With this document we provide you with basic information about your rights related to the processing of your personal data by the personal data administrator, which is Rybářství lipnice a.s., IČO:49969111, Lipnice 20, 380 01, Český Rudolec. Who processes your personal data? The personal data controller, i.e. the person who determines the purpose, means and decides on the extent and method of processing your personal data, is Rybářství Lipnice a.s., to whom you provided your data. Rybářství Lipnice a.s. primarily manages data relating to the services it provides and the products it distributes. It is also entitled to entrust the processing of your personal data to a third party (external personal data processor within the meaning of the GDPR Regulation). Rybářství Lipnice a.s. is responsible for the correctness and legality of personal data processing. Why is your personal data processed? Personal data may be processed if at least one of the following legal reasons exists: The data subject has consented to the processing of personal data for one or more specific purposes; Processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of measures taken prior to the conclusion of the contract at the request of that data subject; Processing is necessary to fulfill the legal obligation applicable to the controller; Processing is necessary for the protection of the vital interests of the data subject or of another natural person; Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority entrusted to the controller; Processing is necessary for the purposes of the legitimate interests of the data controller or of a third party, except where the interests or fundamental rights and freedoms of the data subject requiring the protection of personal data take precedence over those interests. What data will be processed, for what purpose and for how long? Personal data such as the first and last name, academic titles, trade name (business name), date of birth, place of residence, place of business, trade license, company registration number, tax identification number, are processed in order to comply with obligations related to economic (business) activity of these persons and legal requirements in accounting, taxes, archiving etc. Personal data such as establishment names and addresses (delivery address), establishment specifications (location, size and equipment of the establishment, etc.), bank details, contact addresses and data (e.g. telephone, e-mail), past business and activity data in relation to Rybářství Lipnice a.s., is processed in order to fulfill the obligations arising from the relevant business contract (fulfillment of contractual obligations). Personal data such as the first and last name, academic titles, business name (name), date of birth, place of residence, place of business, trade license, company registration number, tax identification number, establishment identification, bank details, contact addresses and data (e.g. telephone, e-mail), personal or business data activities in relation to Rybářství Lipnice a.s., data on payments, receivables and liabilities, will be processed in accordance with a specially granted consent for data processing for the purpose of marketing activities by Rybářství Lipnice a.s., in particular informing (in writing, by telephone, SMS, by e-mail etc.) about organized events, products, services and other activities of Rybářství Lipnice a.s. and their business partners, including making offers of these services and products, inter alia in the form of commercial communications by electronic means carried out pursuant to Act No. 480/2004 Coll., as well as for marketing analyses conducted with the aim of adapt the offer of Rybářství Lipnice a.s. to your needs. Authorization to process personal data arises only on the basis of the titles (grounds) foreseen by the GDPR Regulation and the Act, i.e. in particular based on your written consent to the processing of personal data (validly granted, even partially) or on the basis of fulfillment of the statutory obligations of Rybářství Lipnice a.s., or in accordance with the legitimate interests of Rybářství Lipnice a.s. as the controller of personal data. Personal data will be processed only for the time necessary to fulfill the purpose of the processing, but for a maximum of ten (10) years from the date of signing the written consent to the processing of personal data (if granted), then for the duration of the business relationship (if concluded) and for the period specified in the relevant legislation. This does not affect your right as a data subject at any time to request the termination of the processing of personal data (see below). In what form will your personal data be processed, stored and protected? Personal data can be processed, evaluated and profiled manually or automatically (using computer technology). Personal data will be securely stored in electronic or paper form, including storage in appropriate software application. Personal data will be processed by persons specifically authorized to do so, properly trained, and will be protected electronically or physically against loss or misuse. Only those employees of Rybářství Lipnice a.s. have access to the personal data being processed, for whom this access is necessary for the fulfillment of the intended purpose of processing and who are obliged to maintain the confidentiality of the content of this data, even after the termination of their employment. In the case of transfer of personal data to a third party outside Rybářství Lipnice a.s. (especially the personal data processor within the meaning of the GDPR Regulation), a proper contract will be signed with this person (processor) on the basis of which the protection of personal data under the GDPR Regulation will be guaranteed. In connection with the termination of the contractual relationship, the personal data of business partners for whose processing the reason has been removed will be completely destroyed; even after the termination of the contractual relationship, written documents will be processed for a prescribed period, the preservation of which is imposed by special legislation in the area of taxes, archiving, etc., and documents necessary to protect the rights of Rybářství Lipnice a.s. How can you exercise your rights to personal data protection? As a data subject, you have in particular the following rights: Provide your personal data only on the basis of your free and voluntary decision (right not to provide data); Revoke your consent to data processing (if any) at any time, at least in the same form (in writing, by mail or orally) as this consent was provided; in case of doubt, this revokation must be delivered in writing to the registered office of Rybářství Lipnice a.s.; Revocation of consent shall not affect the right of the controller to process personal data for any other legal reason; Request information whether and what personal data is processed; Request clarification regarding the processing of personal data; Request access to this personal data; Object to the processed personal data; Request personal data to be updated, corrected, supplemented, restricted or deleted; Request a complete deletion of personal data (right to be forgotten); Exercise the right not to be subject to automated individual decision-making and profiling; Request the transfer of personal data to another controller; In accordance with the Act, in case of doubt about the lawfulness of the processing of personal data, turn to the Office for Personal Data Protection, BID: 708 37 627, with its registered office at Pplk. Sochora 27, 170 00 Prague 7 with a request for remedial measures; You may exercise your rights in the same way that you have provided your personal information; in case of doubt, assert your rights by written submission delivered to the address of the registered office of Rybářství Lipnice a.s.
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Ured Adresa Putnička agencija Mihael d.o.o. Pavlinska 5, 42000 Varaždin, Hrvatska Voditelj poslova: Valentina Šimić Radno vrijeme: pon – pet 08.00 – 16.00 sati OIB Telefoni Fax info@mihael-putovanja.hr Podaci za uplatu SWIFT: PBZGHR2X (za inozemne uplate) Model: 00 Poziv na broj: datum puta Svrha uplate: putovanje i Vaše prezime Dokumenti za preuzimanje: Pošaljite upit MIHAEL putnička agencija,d.o.o. SJEDIŠTE: Varaždin, Pavlinska 5 Radno vrijeme: ponedjeljak – petak 08.00 – 16.00 sati Voditelj poslova: Valentina Šimić Nastupa u svojstvu stalno i u punom radnom vremenu zaposlenog voditelja poslova. Ovlaštena je za praćenje poslovanja turističke agencije sukladno odredbama Zakona o pružanju usluga u turizmu. Djelatnost turističke agencije podliježe nadzoru Ministarstva turizma – Samostalni sektor turističke inspekcije, Trg Republike Hrvatske 8/1, 10000 Zagreb, e-mail: turisticka.inspekcija@ Porezni obveznik upisan je u sudski registar: Trgovački sud u Varaždinu pod matičnim brojem MBS: 070077587, temeljem rješenja navedenog suda Tt-07/262-2 od 26.02.2007. Temeljni kapital: 20.000,00 kn uplaćen u cijelosti. Direktor: Milan Kruljac ZAŠTITA PRIVATNOSTI Naziv voditelja obrade: MIHAEL Putnička agencija d.o.o. Adresa: Pavlinska 5, Varaždin OIB: 20054015482 Sukladno Uredbi (EU) 2016/679 Europskog parlamenta i vijeća od 27.travnja 2016. o zaštiti pojedinaca u vezi s obradom osobnih podataka i o slobodnom kretanju takvih podataka (u daljnjem tekstu Opća uredba o zaštiti podataka), koja je u punoj primjeni od dana 25. svibnja 2018. godine u Republici Hrvatskoj i svim zemljama članicama Europske unije, kao i Zakonu o provedbi Opće uredbe o zaštiti podataka (Narodne novine broj 42/18), odnosno sukladno pravnom okviru zaštite osobnih podataka u Republici Hrvatskoj i Europskoj uniji, Mihael putnička agencija d.o.o. kao voditelj obrade osobnih podataka korisnika svojih usluga, zaposlenika i kupaca, izradilo je Politiku o zaštiti privatnosti osobnih podataka te se u skladu s tim traži Ova privola predstavlja pravnu osnovu za prikupljanje i obradu podataka ispitanika te se smatra dobrovoljnim, informiranim i nedvosmislenim izražavanjem želja ispitanika kojom on izjavom ili jasnom potvrdnom radnjom daje pristanak za obradu osobnih podataka koji se na njega odnose. Vrste podataka koji se prikupljaju i obrađuju: Podaci koji se prikupljanju i obrađuju su sljedeći: ime i prezime, adresa, osobni identifikacijski broj (OIB), datum rođenja, spol, kontakt broj telefona i/ili mobitela, kontakt podatke elektroničke pošte (e-mail adresa), podaci iz osobne iskaznice i putovnice, podaci o bankovnom računu i broju kartice, podaci iza isplatu odštetnog zahtjeva za osiguravajuću kuću kao I prateća zdravstvena dokumentacija. Svrha prikupljanja i obrade podataka: Navedeni osobni podaci ispitanika, sukladno pravima i obvezama Zakona o pružanju usluga u turizmu te ugovornim obvezama koje proizlaze iz turističke djelatnosti, koriste se isključivo za potrebe pojedinog projekta (putovanja) baziranog na međusobnim ugovorima. Trajanje čuvanja i obrade osobnih podataka: Ovisno o svrsi i pravnoj osnovi temeljem koje se prikupljaju osobni podaci ispitanika, voditelj obrade je u pojedinim slučajevima obvezan čuvati osobne podatke u vremenskom trajanju (razdoblju) koje za pojedinu svrhu propisuju mjerodavni propisi ili prestankom svrhe u koju su prikupljeni. Obveze voditelja obrade prema ispitaniku: Voditelj obrade podataka obvezan je na temelju podnesenog pisanog zahtjeva ispitanika na gore naznačenu adresu voditelja obrade podataka istom omogućiti pristup osobnim podacima koje obrađuje o njemu, ispravak netočnih osobnih podataka, brisanje osobnih podataka ili ograničenje obrade osobnih podataka, kao i upoznati ga s mogućnošću prigovora na obradu osobnih podataka te pravom na prenosivost podataka. Prosljeđivanje podataka trećim osobama: Osobni podaci ispitanika proslijeđuju se trećim osobama (osiguravajućim kućama, hotelima, avio kompanijama, turističkim agencijama i ostalim trećim osobama ovisno o potrebi, odnosno tipu putovanja) koje sudjeluju u organizaciji putovanja te u tu svrhu koriste osobne podatke ispitanika. Prava ispitanika: Ispitanik ima pravo na pristup osobnim podacima. Voditelj obrade dužan je na temelju pisanog zahtjeva ispitanika informirati ispitanika o osobnim podacima koje obrađuje o njima. Ispitanik ima pravo na ispravak netočnih podataka. Voditelj obrade podataka dužan je ispitaniku omogućiti ispravak netočnih osobnih podataka kada je utvrđeno da prikupljeni osobni podaci nisu ispravni ili je došlo do promjene osobnih podataka. Ispitanik ima pravo na brisanje osobnih podataka kada osobni podaci ispitanika više nisu nužni za ispunjenje svrhe obrade, kada ispitanik povuče privolu kao pravni temelj za obradu osobnih podataka, kada ispitanik uloži prigovor na obradu podataka, kada su osobni podaci nezakonito obrađeni, kada se osobni podaci moraju brisati radi ispunjenja pravnih obveza iz prava Europske unije ili prava države članice kojem podliježe voditelj obrade podataka. Ispitanik ima pravo na ograničenje obrade podataka. Voditelj obrade podataka dužan je osigurati ograničenje obrade podataka u slučajevima kada ispitanik osporava točnost podataka, kada je obrada nezakonita, kada voditelj obrade više ne treba osobne podatke za potrebe obrade ili kada ispitanik uloži prigovor na obradu osobnih podataka. Povlačenje privole: Ispitanik ima pravo u bilo kojem trenutku povući ovu privolu. U tom slučaju, voditelj obrade podataka dužan je odmah prestati s obradom podataka, odnosno obrisati ili anonimizirati osobne podatke, osim ako postoji neka druga pravna osnova obrade osobnih podataka. Potpisom ove privole ispitanik izjavljuje da je upoznat sa svrhom prikupljanja osobnih podataka koji se na njega odnose, da je upoznat s identitetom voditelja obrade osobnih podataka, da dobrovoljno stavlja na raspolaganje svoje osobne podatke, da preuzima obvezu obavijestiti voditelja obrade podataka o svakoj promjeni osobnih podataka. Potpisom i pečatom ove privole voditelj obrade podataka obvezuje se čuvati osobne podatke ispitanika i raspolagati njima u skladu sa zakonskim propisima o zaštiti osobnih podataka i određenjima iz ove privole. Ova privola biti će poslana svakom putniku sa ugovorom o putovanju. PRIGOVORI Sukladno Čl. 10. st. 3. NN 41/14 Zakona o zaštiti potrošača obavještavamo potrošače da nezadovoljstvo na kvalitetu naših usluga te pruženu uslugu mogu iskazati prigovorom u pisanoj formi na slijedeći način i to u roku od 8 dana od pružene usluge ili putovanja.: Adresa: Mihael putnička agencija, do.o.o Pavlinska 5, 42000 Varaždin, Hrvatska ili Telefax broj: 00 385 42 302 045 ili putem e-maila: info@mihael-putovanja Odgovor na Vaš prigovor dobit ćete u pisanom obliku najkasnije 15 dana od primitka prigovora. Kako bi se dobio odgovor, molimo podnositelja prigovora da navede: ime i prezime te adresu ili e-mail za dostavu odgovora.