http___marina-agana.hr_marina_dokumenti_1.xml
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PERSONAL DATA PROCESSING STATEMENT Who is responsible for your personal data? Motol University Hospital, state subsidized organization, V Úvalu 84, 150 06 Prague 5, ID: 00064203 Email: podatelna@fnmotol.cz Mailbox ID: nk8bxj3 as the largest medical facility in the Czech Republic, it provides basic, specialized and super-specialized health care and services in the medical fields, in the form of outpatient and inpatient care for children, adults and seniors (hereinafter referred to as "administrator") In accordance with Article 12 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC Personal Data Protection Regulation) (hereinafter referred to as “GDPR”) informs about the processing of your personal data and about your rights. Who is the Data Protection Officer? Radek Knop, LL. M., MBA University Hospital in Motol V Úvalu 84, 150 06 Prague 5 e-mail: dpo@fnmotol.cz III. Who is the competent supervisory authority for personal data protection? Office for Personal Data Protection Lt. Col. Sochora 27, 170 00 Prague 7 e-mail: posta@uoou.cz http://www.uoou.cz Scope of personal data processing Personal data are processed to the extent that the competent data subject has provided them to the controller, in connection with the conclusion of a contractual or other legal relationship with the controller, or otherwise collected by the controller and processed in accordance with applicable law to the extent necessary to comply the purpose for which the personal data are processed. Sources of personal data Personal data is obtained by the administrator in the following way: - from data subjects, especially in the context of registration, in connection with the provision of health services and the management of medical documentation (in the form of oral, written, emails, telephone, website, contact forms, business cards, etc.) - in another way, especially from publicly accessible registers, lists and records (eg commercial register, trade register, real estate cadastre, health registers, etc.) - from business relations, relations of cooperating subjects on the basis of contractual relations, etc. Categories of personal data that are subject to processing The controller of the data subject shall in particular process the following personal data which are necessary for the performance of the controller's duties: - address and identification data used for unambiguous and unmistakable identification of the data subject (eg name, surname, title, or birth number, date of birth, permanent residence address, ID number, VAT number) and data enabling contact with the data subject (contact details eg contact address, telephone number, fax number, e-mail address and other similar information) - personal data processed as part of the provision of health services (data on health status, data needed to establish a diagnosis and treatment procedure, data transferred to the National Health Registers) - descriptive data (eg bank details) - other data necessary for the performance of the contract - data provided beyond the relevant laws processed within the framework of the consent granted by the data subject (processing of photographs, use of personal data for the purpose of personnel procedures, processing of data within scientific research projects, etc.). Personal data processed with consent are always specified in the specific consent to the processing of personal data, which may be granted - recordings from the camera system (video recordings) - financial information (payment for paid services, co-payments for medicines, etc.) - recording of phone calls on selected phone numbers (audio recordings, information is communicated to the relevant number before the call starts) - data related to the conclusion of an employment relationship (processing statement for employees is available on the hospital's intranet website) VII. PERSONAL DATA PROCESSED The following are registered and processed about patients: - personal data needed to establish identity (dates of birth, birth numbers and names, health insurance data) - personal data needed for communication (residence, relatives or close persons, for children the names of parents, guardians, legal guardians, telephone, e-mail) - anamnestic data needed to establish the diagnosis and treatment procedure, including a subjective description of the current medical condition - received personal data about patients from other healthcare facilities, from the transport service, from the rescue service - objectively determined data on health status, obtained by direct examination and diagnostic procedures (height, weight, heart rate, etc.) - objectively determined health data obtained by instrumental examinations of the patient's body (records of ECG, EEG, EMG curves, X-ray and ultrasound images, records from special examination devices, body surface images, etc.) - objectively determined data on health status, obtained by laboratory examinations of biological samples (values from body fluids, swabs, tissue sampling, respiration, genetic results at the level of molecular genetics, etc.) - established main and secondary diagnosis, classification for the DRG system - medicines in the form of an electronic prescription - plans of medical activities (treatment plan, nursing care plan, etc.) - descriptions of medical activities (record of outpatient examination, surgical protocol, procedure, epicrisis, treatment plan, nursing care plan, etc.) - descriptions of the result of care (dismissal report, death certificate, autopsy report, etc.) - zdravotní pojišt'ovna - medical services for reimbursing the medical facility for their implementation - financial information (payment for paid services, co-payments for medicines, etc.) - recordings from the camera system - registration of identification data of a person upon entering non-public objects - recording of phone calls on selected phone numbers - vehicle registration marks (on the premises) - information about the employer and profession (in case of incapacity for work) - a detailed breakdown of the categories of personal data that we are obliged to process on the basis of the Act on Health Services as part of the provision of health services is available  here  (closer to part six and the Annex to Act No. 372/2011 Coll.) and  here  (Decree No. 98/2012 Coll.) - if the conditions for transferring data to the National Health Registers, which are managed by the Institute of Health Information and Statistics of the Czech Republic (ÚZIS), are met, other categories of personal data are processed. Their scope varies depending on which national health register is involved (more  here ). The scope of the data is set out in Annex k Act No. 372/2011 Coll. Among other things, this may include data on the country of origin, marital status, employment, education, birth defects in the family, age The following are registered and processed about employees: - identification data, i.e. name including titles, social security number, ID number, passport, driver's license, bank account number, data box identifier - contact personal data - residence (permanent, temporary), family members, telephone numbers, e-mail addresses - education - certificates, diplomas, documents on professional courses and trainings, etc. - professional CV, including job reports - job classification - position held, workplace - work and work-related activities - performed services, inclusion in shifts and services - access to computer systems, setting access to specific processed personal data - access to protected areas - attendance and working time records - company catering - orders and payments - wage and salary data - salary classification, provision of remuneration, work reports, amount paid to the bank account, amounts paid by the cashier, holiday and its drawing, incapacity for work, absence from the workplace, amounts of wage deductions sent to the trade union with the consent of the trade union - data recorded and sent for pension purposes - data provided by employees for the purpose of verifying their income at the banking institution - data provided to executors, courts, police and other state or private organizations according to their needs by law - recordings from the camera system - registration of identification data of a person upon entering non-public objects - recording of phone calls on selected phone numbers - vehicle registration number (entry card) - health data (eg medical examinations, vaccinations, test results) For more information on the processing of personal data, see the statement on the processing of personal data of employees on the intranet under the GDPR tab. The following is registered and processed about relatives, persons close to patients, guardians, legal representatives: - identification data - name, surname (including the organization of legal representatives) - contact details - residence (organization address), telephone, e-mail, fax number - partial data on the state of health (in the patient's family history, if necessary) - if the conditions for transferring data to the National Health Registers, which are managed by the Institute of Health Information and Statistics of the Czech Republic (ÚZIS), are met, other categories of personal data are processed. Their scope varies depending on which national health register is involved (more  here ). The scope of the data is set out in Annex k Act No. 372/2011 Coll. These are mother's social security number, mother's citizenship, mother's education, mother's occupation, marital status, father's age, father's occupation, birth defect in the family - recordings from the camera system - registration of identification data of a person upon entering non-public objects - recording of phone calls on selected phone numbers - vehicle registration plate The following are registered about volunteers and medical clowns: - identification data - name, surname, date of birth - contact details - residence, telephone, e-mail - identification of the sending organization - recordings from the camera system - registration of identification data of a person upon entering non-public objects - recording of phone calls on selected phone numbers The following are registered about the persons passing through the administrator's premises and the buildings monitored by the camera recording: - video recording of the figure and face. Data from the camera system are processed, consisting of the recording of the captured images, which will be used to identify individuals in connection with a particular action. - personal data from the camera system is managed only by the administrator. They can be provided in the case of a request to state authorities, resp. public authorities (ie courts, bodies active in criminal proceedings, bodies active in administrative proceedings), or other interested parties to fulfill the purpose of processing (eg commercial insurance companies) - the retention period of the camera recordings is 5 days, after which the data are deleted. In the event that camera recordings should serve as evidence, copies of the recordings may be kept longer The following are registered about persons entering non-public parts of buildings: - recording the name of the person entering the building, date and time of entry, destination and purpose of entry The following are registered about persons using accommodation services: - name, surname, residential address, telephone, email, date of birth, ID card number The following is recorded about persons calling (or calling) on monitored telephone lines: - calling (called) telephone number, contact details (as needed), health data - according to the reason for the call, other data influencing the service request, call content - the data is processed in the form of a telephone call record About sponsors and financial donors: - contact details (name, residence, date of birth, telephone, e-mail, ID number and VAT number of self-employed persons) - bank details, account name About people accessing the administrator's website: - technical and analytical cookies, in particular in order to ensure comfortable web browsing and site traffic analysis For more information, see the privacy statement on the website. VIII. Categories of data subjects - patient - client manager - employee manager, job seeker - service provider - another person who is in a contractual relationship with the administrator - persons authorized to access medical records Categories of recipients of personal data - health insurance companies to the extent necessary for the billing of health care - other health and social service providers (eg the patient's general practitioner, other hospital, laboratory), if necessary in the context of the healthcare provision process, in particular when translating the patient or requesting care - patients to whom the personal data relate - state and other bodies in the framework of fulfilling legal obligations imposed by relevant legal regulations (eg Institute of Health Information and Statistics of the Czech Republic, State Institute for Drug Control, State Institute for Nuclear Safety, Office for Personal Data Protection, National Office for Cyber and Information Security, Police Czech Republic, courts, bodies active in criminal proceedings, social security bodies, Labor Office, municipal office, executor, social and legal protection body for children, etc.) - persons in a contractual relationship (eg processors of personal data) - legal representatives of minors - with the patient's consent or at his written instruction, personal data may be provided to other entities - other recipients (eg transfer of personal data abroad - EU countries, third countries according to the relevant legal regulations or the consent of the data subject) - persons authorized to inspect medical documentation pursuant to Act No. 372/2011 Coll., on health services - students of secondary and higher education, studying with the administrator, under the supervision of the teacher and only if the patient has given his prior consent and only to the extent necessary - Kooperativa insurance company due to accidents at work and occupational diseases of employees - forensic experts (in litigation) Purpose of personal data processing The administrator processes personal data mainly for the following reasons: - for the purpose of providing health services (outpatient, inpatient and follow-up care, provision of medicines and other preparations, laboratory processing of biological material, provision of rehabilitation care, etc.) - for the purposes contained in the consent of the data subject. The specific purpose is specified according to the nature and scope of the relevant consent text with which the data subject is aware - within the framework of business relations and negotiations on the contractual relationship, performance of the contract. The purpose of personal data processing is adequate performance of the subject of the contract and cooperation with the contracting party, these are mainly email addresses, names and surnames of contact persons - in order to protect the rights of the administrator, the beneficiary or other persons concerned (eg litigation, CCTV recordings, continuity of information, prudence, needs, patient health, control mechanisms or other measures necessary to ensure the administrator's functioning) - for the purpose of keeping archiving on the basis of valid legal regulations and internal regulations of the administrator - for the purpose of managing the personnel agenda, for the purpose of selection procedures for vacancies - concluding an employment relationship, managing the payroll, filing a tax return - in proceedings before state administration bodies - in order to fulfill the legal obligations of the administrator - in order to protect the vital interests of the data subject - for the purpose of providing medical transport services - in order to implement a volunteer program, internships - for some scientific research purposes - providing a diet Legislation authorizing the processing of personal data in the provision of healthcare, in particular: - Act No. 372/2011 Coll., on health services and conditions for their provision (Health Services Act) - Act No. 373/2011 Coll., on specific health services - Act No. 108/2006 Coll., on social services - Act No. 378/2007 Coll., on Medicinal Products - Act No. 592/1992 Coll. - on public health insurance premiums - Act No. 374/2011 Coll., on the ambulance service, as amended - Act No. 268/2014 Coll., on medical devices and amending Act No. 634/2004 Coll., on administrative fees - Act No. 258/2000 Coll., on the protection of public health and on the amendment of some related acts - Act No. 285/2002 Coll., on the donation, procurement and transplantation of tissues and organs and on the amendment of certain acts - Act No. 296/2008 Coll., on ensuring the quality and safety of human tissues and cells intended for human use and amending related acts - Act No. 89/2012 Coll., Civil Code, as amended - Act No. 48/1997 Coll., on Public Health Insurance and on Amendments to Certain Related Acts - Act No. 110/2019 Coll., on the processing of personal data - Act No. 111/2019 Coll., which amends certain acts in connection with the adoption of Act 110/2019 Coll. - Act No. 133/2000 Coll., on population registration - Decree No. 98/2012 Coll., on medical documentation - Decree No. 84/2008 Coll., on good pharmacy practice, more detailed conditions for handling medicines in pharmacies, medical facilities and other operators and facilities dispensing medicinal products - Decree No. 143/2008 Coll., on human blood - Decree No. 415/2017 Coll., on the implementation of certain provisions of the Act on Medicinal Products relating to electronic prescriptions - Decree 373/2016 Coll., on the transfer of data to the NZIS - Government Regulation 201/2010 Coll. - on the method of accident registration, reporting and sending of accident records - implementing legislation to the cited laws Legislation authorizing the processing of personal data outside the provision of healthcare, in particular: - Act No. 262/2006 Coll., Labor Code - Act No. 563/1991 Coll., on Accounting - Act No. 582/1991 Coll., on the organization and implementation of social security - Act No. 589/1992 Coll., on social security premiums and contributions to the state employment policy - Act No. 592/1992 Coll., on public health insurance premiums - Act No. 48/1997 Coll., on Public Health Insurance and on Amendments to Certain Related Acts - Act No. 435/2004 Coll., on employment - Act No. 258 / 2000 Sb., on the protection of public health - Act No. 181/2014 Coll., on cyber security - Act No. 110/2019 Coll., on the processing of personal data - Act No. 111/2019 Coll., which amends certain acts in connection with the adoption of Act No. 110/2019 Coll. - Act No. 133/2000 Coll., on population registration - Act No. 187/2006 Coll., on health insurance - Act 586/1992 Coll., on income tax - Government Regulation No. 201/2010 Coll. - on the method of accident registration, reporting and sending of accident records - Act No. 120/2001 Coll., Execution Rules - Act No. 133/2000 Coll., on population registration - Act No. 89/2012 Coll., Civil Code - Decree No. 82/2018 Coll., on cyber security - Decree 317/2014 Coll., on important IS - implementing legislation to the cited laws Method of processing and protection of personal data The processing of personal data is performed by the administrator. Processing is performed by individual authorized and trained employees of the administrator. The processing takes place through computer technology, or also manually for personal data in paper form in compliance with all security principles for the management and processing of personal data. To this end, the controller has taken technical and organizational measures to ensure the protection of personal data, in particular measures to prevent unauthorized or accidental access to, modification, destruction or loss of personal data, unauthorized transfers, unauthorized processing and other misuse of personal data. XII. Time of personal data processing In accordance with the deadlines specified in the relevant legal regulations, relevant contracts, in the file and shredding rules of the administrator. This is the time strictly necessary to ensure the rights and obligations arising from both the obligation relationship and the relevant legal regulations, as well as the period of granting consent to the processing of personal data. XIII. Lessons learned The controller processes the data with the consent of the data subject, except in cases stipulated by law where the processing of personal data does not require the consent of the data subject. In accordance with Article 6 (1) of the GDPR, processing is lawful if: - the data subject has given his or her consent for one or more specific purposes - processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of measures taken before the conclusion of the contract at the request of the data subject - processing is necessary to fulfill the legal obligation applicable to the controller - processing is necessary to protect the vital interests of the data subject or another natural person - processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller - processing is necessary for the legitimate interests of the controller concerned or of a third party, except where those interests take precedence over the interests or fundamental rights and freedoms of the data subject requiring the protection of personal data XIV. Rights of data subjects In accordance with Article 12 of the GDPR, we inform that each data subject has: 1) the right of access to personal data and the following information: - purpose of processing - category of personal data concerned - recipients or categories of recipients to whom personal data have been or will be disclosed - the planned period for which the personal data will be stored - all available information about the source of personal data - whether there is automated decision-making, including profiling 2) the right to repair - if you believe that the personal information we process about you is inaccurate or otherwise inconsistent 3) the right of cancellation - such requests can generally only be granted if the personal data in question: - we are not obliged to process due to the fulfillment of obligations arising from valid legal regulations or contracts, - we no longer need the data to determine, enforce or defend our legal claims, - after an objection to the processing was raised and we found that our legitimate interest in the processing of this personal data had lapsed, - personal data were processed on the basis of the provided consent, which was revoked. 4) the right to processing restrictions, which may be applied in particular in the following cases: - you deny the accuracy of the processing of personal data, - the processing is illegal, you refuse to delete the personal data and ask instead to restrict their use, - we no longer need personal data for processing purposes, but you require it to determine, enforce and defend legal claims, - you have objected to the processing and it has not yet been verified whether our legitimate interests outweigh your interests or the fundamental rights and freedoms of the data subject. 5) the right to data portability - the subject of this right is only those personal data that we process on the basis of your consent and / or performance of the contract, - we will provide this data in an electronically structured form upon request. 6) the right to object - this right may be exercised in cases where personal data are processed on the basis of our legitimate interest or on the basis of the public interest Where you can go for more information, where you can exercise your rights in relation to the processing of personal data Requests for the exercise of rights in relation to the processing of personal data are accepted: - in writing with an officially verified signature and delivery by post or in person to the administrator's registry, - in electronic form with a qualified electronic signature sent to the address podatelna@fnmotol.cz, - via the public data network from the applicant's data box to the administrator's data box, data box id - nk8bxj3, - orally in a written report to the trustee. You can exercise the right to correct personal data directly with our medical staff, who provide you with medical services. In cases without verified identification, the applicant will be asked for its additional verification. If you find or believe that the processing of personal data by us or other entities performing processing has violated your rights or violated the obligations stipulated by law, you can seek redress using all means provided by applicable law. In the event that you cannot obtain the rights in any other way, you can also contact or lodge a complaint with the supervisory authority, which is the Office for Personal Data Protection. This statement is publicly available on the administrator's website at www.fnmotol.cz. In Prague on June 27, 06
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OPĆI UVJETI KORIŠTENJA VEZA za smještaj plovila u marini Agana - Čuvati plovilo u marini i vršiti nadzor nad konopima za privez plovila i to 24 sata dnevno, - Osigurati parkirna mjesta za najmanje 10% od ukupnog broja vezova u marini, ne računajući vezove plovila charter tvrtki koje posluju unutar marine. OBVEZE KORISNIKA VEZA - Kod zaključenja Ugovora o korištenju veza predati JSA kopiju registracije plovila, vinjete (za strana plovila) i kopiju važeće police osiguranja, odnosno iste predati na recepciji svaki put kada plovilo ostavlja u marini Agana. - Za plovila koja se nalaze u postupku carinskog skladištenja, odnosno privremenog uvoza, obvezno predati isprave iz kojih je vidljivo kada je plovilo ušlo u RH (kopnenim ili morskim putem), ne starije od 18 mjeseci, odnosno obavijestiti JSA o namjeri izlaska iz RH, te pravovremeno ispunjavati svoje obveze sukladno carinskim propisima RH. - EU rezidenti su obvezni uvijek na plovilu imati dokaze da je za navedeno plovilo plaćena carina (T2L) i/ili PDV u nekoj od država članica EU, odnosno da plovilo ima status robe Zajednice. - KORISNIK VEZA se obvezuje poštivati sve odredbe, i svojim potpisom na Ugovoru o vezu daje izjavu da je suglasan sa svim odredbama koje su propisane u ovim OPĆIM UVJETIMA, Pravilniku o redu u luci nautičkog turizma – Marini „Agana“ i Ugovoru o vezu. U slučaju nepridržavanja istih, JSA ima pravo otkazati KORISNIKU VEZA pravo na korištenje veza. - KORISNIK VEZA se obvezuje za vrijeme boravka u marini Agana čuvati i održavati plovilo i opremu plovila, postupajući sa primjerenom pažnjom, a za slučaj propusta dužne pažnje, JSA je ovlaštena poduzeti sve mjere i radnje u okviru svojih ovlaštenja u svrhu očuvanja imovine i sprječavanja nastanka štete, a za tako obavljene radnje za nužne i korisne troškove obavljanja istih teretiti KORISNIKA VEZA. - KORISNIK VEZA se obvezuje svu pokretnu opremu plovila posebno navesti u inventarnoj listi, te istu čuvati zaključanu u zatvorenom prostoru plovila, a svaku izmjenu opreme navedene u inventarnoj listi pisanim putem prijaviti JSA i zatražiti izmjenu popisa. - KORISNIK VEZA se obvezuje ključeve plovila po napuštanju istoga redovito predati na recepciju marine Agana, a u slučaju da istu obvezu ne izvrši, za plovilo za koje ključevi nisu na recepciji, JSA nije odgovorna za bilo kakvu štetu nastalu na plovilu. - KORISNIK VEZA se obvezuje pridržavati važećih zakona i propisa u pogledu boravka i plovidbe u granicama obalnog mora Republike Hrvatske. - KORISNIK VEZA se obvezuje JSA najaviti svako isplovljavanje, bilo osobnim dolaskom na recepciju, slanjem obavijesti na službeni e-mail recepcije, telefonskim putem ili putem VHF kanala 17. - KORISNIK VEZA se obvezuje prije svakog napuštanja plovila isključiti sve električne kabele i vodovodne priključke, a za slučaj utvrđenog propusta izvršenja te obveze, osoblje JSA može isključiti priključke bez prethodne obavijesti i traženja suglasnosti KORISNIKA VEZA. - KORISNIK VEZA se obvezuje za vrijeme boravka u marini Agana opremiti plovilo propisanim sredstvima zaštite od požara koja će efikasno djelovati na samom plovilu, s time da JSA zadržava pravo svojom odlukom propisati i dodatna protupožarna sredstva ukoliko procjena opasnosti dade rezultat da postojeća sredstva zaštite ne bi bila dovoljna za efikasnu zaštitu plovila od požara. - KORISNIK VEZA obvezuje se na plovilu istaknuti i održavati vidljivu oznaku imena plovila ili registarske oznake plovila, a za slučaj propusta izvršenja te obveze od strane KORISNIKA VEZA, JSA je ovlaštena postaviti odgovarajuće oznake na trošak KORISNIKA VEZA. - KORISNIK VEZA obvezuje se plovilo zaštititi od atmosferilija adekvatnom opremom uključujući i kvalitetnu ceradu, a JSA je ovlaštena za slučaj uočavanja nedostataka na toj opremi koji mogu dovesti do štete na plovilu, otkloniti je na račun KORISNIKA VEZA bez prethodne obavijesti. - KORISNIK VEZA je posebno obvezan nadoknaditi svu štetu nastalu na drugim plovilima, automobilima i opremi trećih osoba prouzročenu propustom izvršavanja obveza KORISNIKA VEZA propisanih ovim OPĆIM UVJETIMA, kao i onih koji su s istima u svezi, a takvu štetu dužni su nadoknaditi kako KORISNIK VEZA, tako i vlasnik plovila, njegov opunomoćenik i posada plovila ili svaka treća osoba koja svoje pravo korištenja plovila izvodi iz prava KORISNIKA VEZA, a koja šteta bi nastala kao posljedica propusta održavanja plovila, vezova, ili opreme na istome. - KORISNIK VEZA posebno se obvezuje privez plovila izvesti stručno i pravilno, a obvezuje se kod priveza i odveza postupati prema zahtjevu i uputama osoblja JSA. JSA pridržava pravo plovilo koje nije privezano, ili je privezano nestručno ili nepravilno, privezati na trošak KORISNIKA VEZA. - KORISNIK VEZA se posebno obvezuje prilikom korištenja usluge travel lifta JSA upozoriti na opremu na podvodnom dijelu plovila i dati točne podatke o naravi i položaju iste u svrhu izbjegavanja nastanka štete, kao i podatke o točnoj poziciji hvatišta za brage na svom plovilu. JSA nije odgovorna za bilo koju štetu nastalu prilikom korištenja travel lifta, a koja je nastala davanjem netočnih informacija od strane KORISNIKA VEZA. - KORISNIK VEZA je dužan izvijestiti JSA i o svim ostalim okolnostima od značaja za plovilo i njegovog boravaka u marini Agana. - uplatom na račun otvoren u poslovnoj banci Raiffeisen bank, Petrinjska 59, 10 000 Zagreb, IBAN: HR9324840081104699762, SWIFT: RZBHHR2X, ili - na recepciji marine Agana u gotovini ili karticom. - štete na plovilu proizašle kao posljedica zlonamjernog postupka ili grube nemarnosti vlasnika ili korisnika, posade ili drugih osoba na plovilu, - štete proizašle zbog neodržavanja, zapuštenosti ili dotrajalosti plovila ili opreme, - štete kao posljedica skrivene mane na plovilu, - štete nastale od glodavaca, - štete iz naslova gubitka vremena, zarade, zakašnjenja, korištenja godišnjih odmora i sl., - štete na opremi ili nestanak opreme koja nije na popisu inventara, - štete na opremi ili nestanak iste koja je na popisu inventara, a nije bila u zatvorenom prostoru pod ključem ili je nestala bez obijanja, te u slučaju da nestanak iste KORISNIK VEZA nije prijavio nadležnoj policijskoj upravi, - štete proizašle zbog nestručno izvedene ili dotrajale elektro, plinske ili vodovodne instalacije na plovilu, odnosno od priključaka na gatu do plovila, - štete proizašle zbog nepridržavanja stavaka ovih OPĆIH UVJETA i Pravilnika o redu u luci nautičkog turizma – marini „Agana“, - štete proizašle iz nepridržavanja carinskih, lučkih i drugih upravnih propisa, - štete uslijed zamrzavanja, - nestanak bokobrana, sidra, konopa, propelera, gumenjaka, pomoćnih motora i druge opreme koju vlasnik plovila učini dostupnom trećim osobama tako da one bez obijanja, provaljivanja ili drugog oblika nasilnog ulaska u zatvorene dijelove plovila, mogu do njih doći, - štete na svim tehničkim instrumentima i aparatima na plovilu, - štete na plovilu nastale kao posljedica oštećenja od strane drugog broda, - štete koje prouzroče treće osobe svojom radnjom ili propustom, uključujući i štete za koje se odgovara po objektivnoj odgovornost, - štete nastale uslijed štetnih emisija iz zraka ili mora, prirodnog porijekla ili prouzročene činjenjem, nečinjenjem ili propustom treće osobe. - a) ako jedna ugovorna strane ne poštuje ili ne ispunjava bitne obveze ovih OPĆIH UVJETA, kao što su pravo korištenja veza i pravovremeno plaćanje, - b) ako uslijed više sile dođe do nemogućnosti ispunjenja neke od bitnih obveza po OPĆIM UVJETIMA u trajanju od godine dana neprekidno, - c) u slučaju propasti (potpunog uništenja) veza uslijed više sile ili za slučaj da JSA odlukama nadležnih tijela bude onemogućeno obavljanje djelatnosti. DOKUMENTI POTREBNI ZA SKLAPANJE UGOVORA O VEZU: - registracija plovila - vinjeta plovila ako je plovilo pod stranom zastavom - važeće osiguranje plovila (za štete nanesene trećim osobama) - kopija ID dokumenta vlasnika / korisnika plovila - popis osoba ovlaštenih za korištenje plovila - porezni broj osobe ili tvrtke (korisnika plovila) koji plaća usluge marine + privola - dokaz o plaćenom porezu i/ili carini unutar EU (dokaz može biti: original računa o kupljenom plovilu nakojem je iskazana stopa i iznos plaćenog poreza, T2L dokument, certifikat izdan od strane carine ili drugi dokument koji može dokazivati da je porez / carina plaćena). Ako je plovilo u vlasništvu tvrtke tada klijent treba dostaviti još: - registraciju tvrtke (podatke) - autorizaciju fizičkoj osobi da može koristiti plovilo izdanu od strabe tvrtke vlasnika plovila. Ljubazno molimo klijente da provjere imaju li navedenu dokumentaciju prije sklapanja ugovora o korištenu veza obzirom da marina nije u mogućnosti sklopiti vez bez navedenog. Unaprijed se zahvaljujemo. OPĆA POLITIKA ZAŠTITE OSOBNIH PODATAKA Jahting Sport Agana d.o.o. ( u daljnjem tekstu: JSA) - UVOD Ovom se Općom politikom definiraju pravila koja se primjenjuju na zaštitu svih osobnih podataka koji se odnose na fizičke osobe, a do kojih JSA kao Voditelj obrade dolazi tijekom svog redovnog poslovanja. JSA poštuje privatnost pojedinaca i čini sve kako bi njihovi osobni podaci bili zaštićeni. Prikupljanje i pohranjivanje informacija u JSA bazu podataka vrši se u skladu s Uredbom Europske unije 2016/679 Europskog parlamenta i Vijeća od 27. travnja 2016. o zaštiti pojedinca u vezi s obradom osobnih podataka i slobodnom kretanju takvih podataka te o stavljanju izvan snage Direktive 95/46/EZ (Opća uredba o zaštiti podataka), Službeni list Europske unije, L119, 04. svibnja 2016. (u daljnjem tekstu: Uredba). „Osobni podaci“ su svi podaci koji se odnose na pojedinca čiji je identitet utvrđen ili se može utvrditi, izravno (npr. imenom) ili neizravno (npr. brojem telefona) kao fizička osoba. Prije dostave osobnih podataka, predlažemo da pažljivo pročitate ovaj dokument u kojemu su opisana pravila i smjernice za zaštitu privatnosti klijenata. Osobni podaci koje JSA prikuplja i obrađuje smatraju se povjerljivom informacijskom imovinom koja je istom ustupljena od strane njihovih vlasnika. Ovim se podacima pristupa s posebnom pažnjom, a koristiti se smiju isključivu u skladu sa svrhom u koju su prikupljeni. JSA je Društvo čiji predmet poslovanja čini pružanje usluga nautičkog turizma u Republici Hrvatskoj. Težište obrade osobnih podataka, osim onih koji se odnose na radnike i poslovne partnere, pretežito je na obradi osobnih podataka klijenata - korisnika usluga. Prilikom obrade osobnih podataka, JSA na prvo mjesto stavlja zaštitu tih podataka i to u svim svojim poslovnim procesima. Ova se politika primjenjuje u cijelom sustavu JSA, na sve obrade u kojima se koriste osobni podaci pojedinaca, a s kojima dolazi u doticaj uslijed obavljanja registrirane djelatnosti. - NAČELA OBRADE OSOBNIH PODATAKA Prikupljanje osobnih podataka smije se provoditi isključivo u skladu sa zakonskim propisima i etičkim načelima. U skladu s Člankom 5. Uredbe načela obrade osobnih podataka su: - Zakonitost, poštenje, transparentnost Obrada je zakonita samo ako i u onoj mjeri u kojoj je ispunjeno najmanje jedno od sljedećega: - Ispitanik je dao privolu za obradu osobnih podataka - Obrada je nužna za izvršavanje ugovora - Obrada je nužna radi poštovanja pravnih obveza - Obrada je nužna kako bi se zaštitili ključni interesi ispitanika - Obrada je nužna za izvršavanje zadaće od javnog interesa - Obrada je nužna za potrebe legitimnih interesa JSA Načelo poštenja i transparentnosti nalaže da ispitanik bude informiran na jasan, jednostavan i razumljiv način te o načinu kako se osobni podaci prikupljaju, upotrebljavaju, daju na uvid i do koje se mjere ti podaci obrađuju. - Ograničavanje svrhe Prikupljanje osobnih podataka od pojedinaca ograničava se isključivo u svrhu ispunjenja obveza preuzetih ugovornim odnosom, u svrhu ispunjenja zakonskih obveza ili za ono što je nužno za svrhe u koje se podaci obrađuju. - Smanjenje količine podataka Prilikom prikupljanja podataka od pojedinaca osigurava se prikupljanje samo onih osobnih podataka koji su neophodni kako bi se ispunila svrha pojedine obrade. JSA prikuplja i pohranjuje osobne podatke isključivo u mjeri u kojoj je to potrebno za pružanje konkretne usluge. - Ažurnost i točnost U postupku obrade osobni podaci moraju biti točni i moraju se pravovremeno ažurirati. - Ograničenje pohrane Čuvanje i pohrana osobnih podataka u obliku koji omogućuje identifikaciju pojedinaca dozvoljeno je samo toliko vremena koliko je potrebno za ispunjenje svrhe obrade, u skladu s zakonskim odredbama, internim aktima i rokovima čuvanja podataka. - Cjelovitost i povjerljivost Svi podaci se obrađuju na način koji uključuje zaštitu od neovlaštene ili nezakonite obrade te zaštitu od slučajnog gubitka, uništenja ili oštećenja. - Pouzdanost JSA će se prilikom obrade osobnih podataka pridržavati svih navedenih načela i ako je u mogućnosti dokazati svoju usklađenost i postupanje u skladu s načelima. - OBRAĐIVANJE OSOBNIH PODATAKA Provođenje obrade podrazumijeva obrađivanje osobnih podataka iz sljedećih kategorija: - Osobni podaci zaposlenika Ime i prezime, JMBG, osobni identifikacijski broj (OIB), datum i godina rođenja, ime oca ili majke, prebivalište i adresa, kontakt podaci, mjesto rođenja, broj zdravstvenog osiguranja, broj MIO osiguranja, osiguranje MIO II, vrsta radnog odnosa (određeno, neodređeno, ugovor o djelu), radno mjesto, stručna sprema, zvanje ispitanika, broj bankovnog računa, radni staž prije poslodavca, datum zasnivanja radnog odnosa, datum i razlog raskida prethodnog radnog odnosa, radno vrijeme zaposlenika, razlog prestanka radnog odnosa. - Osobni podaci kupaca Ime i prezime, adresa, osobni identifikacijski broj (OIB), PDV identifikacijski broj, datum i godina rođenja, spol, podaci za kontakt te ostali podaci koje kupac navede, a želi da ostanu tajni. - Osobni podaci poslovnih partnera Ime i prezime, adresa, osobni identifikacijski broj (OIB), PDV identifikacijski broj, datum i godina rođenja, spol, podaci za kontakt, podaci za objavu na Web stranicu te ostali podaci koje kupac navede, a želi da ostanu tajni. - PRAVA ISPITANIKA - Pravo na transparentnost JSA je dužna ispitaniku pružiti sve informacije u sažetom, jasnom, razumljivom i lako dostupnom obliku, koje se odnose na identitet JSA, svrhu obrade i pravnu osnovu za istu. JSA mora ispitanika u roku od mjesec dana od zaprimanja zahtjeva obavijestiti o radnjama koje je poduzeo prema njegovom zahtjevu. Ako JSA ne postupi prema zahtjevu, ispitanik ima pravo dobiti informaciju o razlozima ne postupanja prema zahtjevu te ga JSA mora uputiti na mogućnost podnošenja pritužbe Agenciji za zaštitu osobnih podataka. - Pravo na pristup Ispitanik ima pravo od JSA zahtijevati izdavanje potvrde o svrsi obrade, a JSA ga treba informirati o pravu na eventualni ispravak i brisanje podataka. - Pravo na ispravak Ispitanik ima pravo ishoditi od JSA ispravak netočnih osobnih podataka. - Pravo na zaborav Ispitanik ima pravo zahtijevati brisanje u sljedećim slučajevima: - Osobni podaci nisu više nužni za svrhu radi koje su prikupljeni - Ispitanik povuče privolu - Ispitanik uloži prigovor na obradu, a JSA nije dokazao da postoji svrha za tu obradu - Podaci su nezakonito obrađeni - Obveza brisanja određena pravom EU ili RH - U slučaju neposrednog ili posrednog internetskog prikupljanja - Pravo na ograničenost obrade Ispitanik ima pravo od JSA zatražiti ograničenje obrade podataka ako osporava točnost podataka, obrada je nezakonita, ali ispitanik ne traži brisanje nego ograničenje uporabe, podaci više nisu potrebni JSA, ali su ispitaniku potrebni radi pravnog postupka i kada ispitanik uloži prigovor na obradu, a JSA nije dokazao da postoji svrha za tu obradu. - Pravo na prenosivost podataka Ispitanik ima pravo od JSA dobiti podatke u strojno čitljivom obliku (USB, CD, e-pošta) ako se obrada temelji na privoli ili provodi automatiziranim putem. - Pravo na prigovor Ispitanik ima pravo na prigovor na obradu podataka koji se obrađuju na osnovi javnog interesa ili legitimnog interesa. JSA je dužna prekinuti daljnju obradu podataka osim ako ne dokaže da postoji opravdani razlozi za obradu istih. - Pravo protivljenja odluci na temelju profila Ako JSA odluči provoditi profiliranje ispitanika računalnom obradom tada ispitanik ima pravo protivljenja takvoj odluci. - ZAVRŠNA ODREDBA Ako ispitanik smatra da je obrada njegovih osobnih podataka u suprotnosti s Općom uredbom o zaštiti podataka, ima pravo podnijeti prigovor nadležnom nadzornom tijelu. Za područje Republike Hrvatske nadzorno je tijelo Agencija za zaštitu osobnih podataka, sa sjedištem na adresi: Martićeva ulica 14, 10000 Zagreb, Hrvatska, web: http://azop.hr/, tel.: +385 1 4609 000. Sva prava ispitanika propisana odredbama Čl. 12.-24. Uredbe mogu se pisanim putem uputiti poštom na adresu sjedišta JSA ili putem službene e-mail adrese JSA. Ova Opća politika zaštite osobnih podataka stupa na snagu 25.05.2018. PRAVILNIK O ZAŠTITI OSOBNIH PODATAKA Jahting Sport Agana d.o.o., dr. Franje Tuđmana 5, 21222 Marina, OIB: 35407400534 (u daljnjem tekstu : JSA) u skladu s Uredbom Europske unije 2016/679 Europskog parlamenta i Vijeća od 27. travnja 2016. o zaštiti pojedinca u vezi s obradom osobnih podataka i slobodnom kretanju takvih podataka te o stavljanju izvan snage Direktive 95/46/EZ (Opća uredba o zaštiti podataka), službeni list Europske unije, L119, 04. svibnja 2016. (u daljnjem tekstu: Uredba) 25. svibnja 2018. godine donosi PRAVILNIK O ZAŠTITI OSOBNIH PODATAKA Članak 1. JSA je prema Uredbi dužna nadzirati prikupljanje, obradu, korištenje i zaštitu svih osobnih podataka. Članak 2. JSA je prema Uredbi dužna uspostaviti i voditi evidencije sljedećih kategorija osobnih podataka: - Osobne podatke zaposlenika - Osobne podatke kupaca - Osobne podatke poslovnih partnera Kategorije osobnih podataka moguće je dodavati, mijenjati i brisati ovisno o potrebama poslovanja. Članak 3. Sustav pohrane osobnih podataka navedene u prethodnom članku ovog Pravilnika pohranjene su na adresi sjedišta JSA: dr. Franje Tuđmana 5, 21222 Marina. Članak 4. Prikupljanje osobnih podataka smije se provoditi isključivo u skladu sa zakonskim propisima i etičkim načelima te se obrađuju na temelju sljedećih zakonitih osnova obrade: - ispitanik je dao privolu za obradu osobnih podataka - obrada je nužna za izvršavanje ugovora - obrada je nužna radi poštovanja pravnih obveza - obrada je nužna kako bi se zaštitili ključni interesi ispitanika - obrada je nužna za izvršavanje zadaće od javnog interesa - obrada je nužna za potrebe legitimnih interesa JSA. Članak 5. Ovisno o kategoriji osobnih podataka, voditelj obrade obrađuje osobne podatke u svrhu ovisno o zakonitoj osnovi obrade, s tim da prikuplja isključivo onu količinu osobnih podataka nužnu za ostvarivanje svrhe obrade osobnih podataka. Voditelj obrade ima obvezu brisati osobne podatke koje obrađuje nakon što prestane nužnost za svrhu obrade ili ih periodički preispitati ako postoji zakonska obveza čuvanja osobnih podataka trajno ili određeno razdoblje u skladu s važećim propisima. Članak 6. Voditelj obrade ima obvezu obrade samo onih osobnih podataka koji su nužni za svaku posebnu svrhu obrade, odnosno podataka koji moraju biti primjereni i relevantni za svrhu. Članak 7. U postupku obrade osobni podaci moraju biti točni i moraju se pravovremeno ažurirati. Članak 8. Voditelj obrade obrađuje osobne podatke na način koji jamči sigurnost osobnih podataka, tako da su zaštićeni od neovlaštenog pristupa, nezakonite obrade, slučajnoga gubitka, uništenja ili oštećenja. Članak 9. Ispitanik će o svakoj obradi osobnih podataka biti informiran kako se osobni podatci koji se odnose na njega: prikupljaju, upotrebljavaju, daju na uvid ili na drugi način obrađuju te do koje se mjere ti osobni podatci obrađuju ili će se obrađivati. Svaka informacija i komunikacija u vezi s obradom osobnih podataka ispitaniku je lako dostupna i razumljiva jer se prilikom informiranja ispitanika služi jasnim i jednostavnim jezikom. Ispitanik je upoznat s identitetom voditelja obrade i svrhama obrade. Voditelj obrade upoznat će ispitanika s rizicima, pravilima, zaštitnim mjerama i pravima u vezi s obradom osobnih podataka i načinom ostvarenja svojih prava u vezi s obradom. Članak 10. Ovaj Pravilnik služi kao opći akt JSA, s tim da Opća politika zaštite osobnih podataka čini sastavni dio ovog Pravilnika. Članak 11. Pravilnik se može mijenjati i dopunjavati na jednak način i prema jednakom postupku u skladu s kojim je donesen. Članak 12. Pravilnik stupa na snagu 25.05.2018 godine i objavljen je na službenoj oglasnoj ploči i na internetskoj stranici JSA. JSA – Jahting Sport Agana d.o.o. Direktor, Sven Delić OBAVIJEST O NAČINU PODNOŠENJA PISANOG PRIGOVORA POTROŠAČA Sukladno čl. 10. st. 3. Zakona o zaštiti potrošača („Narodne novine“, br. 41/14, 110/15) obavještavamo potrošače da prigovor kojim iznose svoje nezadovoljstvo u odnosu na pruženu uslugu mogu podnijeti u pisanom obliku i to u ovim poslovnim prostorijama te će im bez odgađanja pisanim putem biti potvrđen primitak tog prigovora. Prigovor se također može podnijeti putem pošte na adresu: JAHTING SPORT AGANA d.o.o. Franje Tuđmana 5 Marina ili na e-mail adresu: info@marina-agana.hr odnosno, na telefax broj: 021 889 010. Odgovor na pisani prigovor potrošača dat ćemo u pisanom obliku najkasnije 15 dana od dana primitka prigovora, pa stoga molimo da nam u svom prigovoru navedete Vašu kontakt adresu za dostavu odgovora.