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How to Ask Customers for a Google Review Share with those you care [vc_row][vc_column][vc_column_text] Why You Need Google Reviews Before getting into how you should go about asking customers for a review on Google, you need to understand why you need Google Reviews. There are quite a few benefits of getting customer reviews. Not only are you able to acquire reliable testimonials to help market your business, but you’ll also gain a better understanding of what you’re doing right (or wrong) with your business, and most importantly – you’ll help improve your visibility on Google. Google indicates you can improve your Local Rankings by managing an responding to reviews. By responding to your review you show your customers that you value them and their feedback. Additionally, having positive reviews will help to improve your online visibility and increase the chances of a customer visiting your location.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]One of the most important reasons you need Google reviews is to help improve your local SEO. Review scores function as an important signal for Google, which is why this is one of the best things you can do to improve local SEO visibility. When a customer searches for your business or a business similar to yours, the stars next to your business name helps you stand out from your competitors and will make searchers want to click on your listing. [/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”6252″ img_size=”full” style=”vc_box_shadow”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Now that you know why you should be asking for reviews, let’s look at tips on how to ask for a review on Google.[/vc_column_text][vc_column_text] Tips for Requesting Reviews When it comes to asking for reviews from your customers there are a few approaches you can take depending on the type of business you run. For example, if your business is one where you interact with your customers regularly, you can simply ask them to leave you a review. In fact, asking a customer for a review, whether face to face, by phone or via email is the best way to get reviews period. However, if you don’t have the opportunity to speak with your customers face to face or over the phone, sending an email is the best way to reach them. The ideal timing to request a review is immediately after you have performed service or completed a transaction with them. You may be wondering if they will agree to take the time to leave a positive review, and the answer is yes, most of the time a customer will happily leave you a review if they are pleased with your business. [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text] Ensuring Your Customer Says Yes It’s important to provide them with a review to make it as easy as possible on them. If you ask for a review but don’t provide a link, you risk the customer not taking the extra time to search for your Google My Business account in order to leave one. You can generate a Google review link that will then take your customer to a page where a review will pop up automatically. You can generate your own Google My Business review link here. When to Ask for a Review Let’s say you run a business that provides a service like a mechanic, accountant, or party entertainment. After service has been rendered you can follow up with an email thanking them for hiring your business and asking if they would leave you a review detailing their experience on Google. Or, if you have a business where you interact with customers face to face you can simply say “Please leave us a Google review”, after completing a transaction or providing a service.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_empty_space height=”45px”][vc_single_image image=”6251″ img_size=”full” style=”vc_box_shadow”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Timing is important since you want to be fresh on their mind. If you sell online products, sending an email immediately after the purchase was made is ideal. However, if you provide a service, emailing them 2-3 days after the service was provided is generally a good timeframe. [/vc_column_text][vc_column_text] How to Ask for Google Reviews When writing your email to request Google reviews be sure to be direct and clear with your request. Here’s a great example: Hi [FIRST NAME], Thank you for your recent [TYPE OF SERVICE] with [YOUR COMPANY NAME]. We really appreciate your business and truly value you as a customer. I’m writing to ask if you’d be willing to leave a quick online review regarding the recent [SERVICE/PURCHASE] from us. Customer satisfaction is extremely important to us and we’d love to hear your feedback on how you feel about your recent [SERVICE/PURCHASE]! If you could take a few minutes to leave a Google review [INCLUDE LINK] for us, we’d really appreciate it. To submit your review, simply click below and let us know what you think! [INSERT CTA/BUTTON WITH GOOGLE REVIEW LINK] Thank you in advance for taking the time to leave a Google review! If you have any questions or would like to speak directly about your [TYPE OF PRODUCT/SERVICE], feel free to contact us. [YOUR NAME][/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text] What If They Don’t Have a Google Account? Unfortunately, a customer has to have a Google account in order to leave you a review on Google. Fortunately, most people do have one, however, in the event they don’t, and they respond telling you so, you can send them these easy to follow directions on creating a Google Account. [/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”6258″ img_size=”full” style=”vc_box_shadow”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] Is it Really Okay to Ask for Google Reviews? Yes! While Yelp prefers you don’t solicit customers for reviews, Google does not mind if you ask customers to leave a review on Google My Business. Since reviews are so beneficial to your SEO ranking, you should not shy away from asking. Now that you have a better understanding of how to solicit Google reviews, it’s time to go out and get them! If you would like to book a free Digital Marketing Consultation with a Smek Digital Consultant to learn more about improving SEO, please contact us.[/vc_column_text][/vc_column][/vc_row] Tagged with: customer reviews get a Google review Google reviews how to ask for a review reviews Category(s): SEO (Search Engine Optimization)
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[vc_row el_class="uslugaContainerBezLinka"][vc_column][vc_row_inner][vc_column_inner][vc_column_text] HydraFacial® je medicinski tretman koji istodobno čisti, detoksificira, radi eksfolijaciju, izlučuje nečistoće, hidratizira I obnavlja kožu. Koristeći posebnu tehnologiju ovaj tretman je istovremeno I mehanička I kemijska eksfolijacija, ekstrahira ulja I nečistoće, I poboljšava izgled kože. U četiri jednostavna koraka koji uključuju; dubinsko čišćenje ostataka make upa i mrtvih stanica, AHA ili enzimski piling, poseban serum za obnavljanje i njegu kože, terapiju LED-svijetlom I limfnu drenažu. HydraFacial® regenerira kožu I daje joj mladenački I zdrav izgled, na jedinstven način pomaže koži da funkcionira na najbolji mogući način. Idealno za sve tipove kože, nečistu, aknastu, sivu i kožu bez sjaja, kožu sklonu borama, hiperpigmentaciji i seboreji. Hydrafacial Signature 60 min 650kn Hydrafacial Delux sa ekstrakcijama 90min 690kn Hydrafacial Platinum sa boosterom 60min 1200kn Koristimo posebne koncentrirane ampule koje daje odlične rezultate u tretiranju određenih problematika kože. Regen GF - pojačava proizvodnju kolagena i elastina, uklanja toksine i bore ZO Skin by dr OBAGI Brightalive – za hiperpigmentaciju, sivu kožu, daje instantan sjaj ZO Skin by dr OBAGI Rozatrol – za umirivanje i obnovu kože kod akni i ožiljaka Hydrafacial Brightenol za hiperpigmentaciju Hydrafacial Dermabuilder za bore i elastičnost kože Hydrafacial ZO Skin Health by dr Obagi Set za kućnu njegu 496kn[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]