http___logistics.bafree.net_hr_after-sales-service-important-for-customer-retention__1.xml
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Adding Quality to Your After Sales Skills With The Cloud Process Businesses dedicate most of their efforts in furthering their sales and implement various strategies to leverage their sales figures. No doubt sales is very important for business growth. And so is after sales. After purchasing a product a customer may encounter difficulties in using the product or may not be able to gain maximum advantage. They seek the assistance of the companies to help them use the product optimally. Often it has been seen that after sales is not given much importance and is a neglected area which most companies try to avoid. Thus they appoint third parties to take care of the after sales process. The after sales process usually suffers due to lack of enthusiasm shown by the third parties to help the customers and provide satisfactory service, and also due to a complex network as the parties are located in different areas. The after sales process is meant for tending to the products that have been returned due to some fault. This is also called reverse logistics or returns management. Reverse logistics is a costly process and customers mostly complain of poor service. This can have an adverse effect on your business and dampen its reputation. After sales is very crucial, particularly in a supply chain business. If you are unable to provide promising after sales service your business is doomed. If you want to strengthen your after sales process to retain your esteemed customers you need to employ the cloud process that provides effective management of your after sales business process network with the help of automated procedures. This process enhances the visibility of your entire operation with real-time information regarding the after sales service. The cloud process bestows the entire control in your hands and improves efficiency while saving costs. The processes are streamlined which requires less human involvement for administration purposes. The customers are provided with prompt and relevant solutions thus reducing all escalations and costs. Those who are in the supply chain business can benefit enormously with the cloud process as a cohesive management is executed and there is better optimization of the value network. The cloud process enables better planning of assets and displays admirable forecasting capabilities. It renders efficient inventory management and finance management roles. The process is easily accessible through mobile and web interfaces which is a great advantage for those on the move. The cloud process has the power to make your after sales process into a huge success with its flexible qualities and intelligent features to help fulfill customer expectations. It delivers commendable reverse logistics management performance that will help raise your standards and recoup your customers’ attention. Client retention is achievable and possible with the extraordinary cloud process. Incoming search terms: - Powered by Article Dashboard general electric jobs - powered by myBB skills in business - powered by vBulletin new york regional planning - Powered by Article Dashboard pay for performance in healthcare - Powered by Article Dashboard portland general electric home page
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Sevisnom - Važno Za zadržavanje klijenata Nakon prodaje uslugu trebao biti sastavni dio svakog tvrtki prodajne strategije. Dobra sevisnom može sa svojim izvrsnosti pomoći da dobije udio na tržištu, smanjiti nakon prodaje povezane režije na proizvode i usluge prodaju i najvažnije od svega ključ za zadržavanje klijenata. Većina kupaca neće napraviti kupnju ponoviti ili nastaviti s tvrtkom uslugama u slučaju lošeg iskustva. Mnoge tvrtke podcjenjuju potencijal nakon prodaje ima za što vam daje konkurentsku prednost. Kupci očekuju visoku kvalitetu usluge kupcima, pogotovo jer se usredotočiti na dobivanje dobru vrijednost za svoj novac i da su spremni potrošiti više s onima koji dostavi najbolje. Prema American Express Customer Service Barometar "kupuju odluke 89 posto potrošača su pod utjecajem praktičnost i 90 posto od njih pridaju važnost vrijednosti za novac prijedloge, gotovo 90% potrošača čine njihove kupnje temelji na kvaliteti nakon prodaja kupac uslugu. Proces upravljanja proizvode nakon što su prodali ima mnogo imena, kao što su postprodaje, povratne logistike, vraća / Service Management, usluga nakon prodaje, i Customer Care. Neke činjenice o sevisnom: - 6% svih prodanih stavki se vratio (Vraća Logistika, 2009). - 68% povrata nemaju tehničku grešku (Accenture izvješće, 2007). - Prosječni gubitak odnosi na povratak je E19 (Newgistics, 2007) - Obrada vraća košta četiri puta koliko obradu izvorni red - Prosječna jednog poziva potrošača telefon je napravljen po povratku Danas mnoge tvrtke rade u složenim mrežama vrijednosti, ali im nedostaje end-to-end kontrolu i vidljivost za učinkovito upravljati diskretne poslove koje čine proces, a oni ne znaju kako dobro ove aktivnosti se izvode. Broj rješenja su sada dostupni za nakon procesa prodaje putem Cloud procese. Davatelji usluga koji koriste ovu tehnologiju su u mogućnosti pružiti učinkovito upravljanje njihovom nakon prodaje poslovnog procesa mrežu uz pomoć automatiziranih postupaka. Ostale prednosti su kontinuirani vidljivost cijele operacije u realnom vremenu i brz pristup svim važnim podacima koji se odnose na upravljanje nakon prodaje. Oblak proces daje cijeli kontrolu u svoje ruke i poboljšava učinkovitost štedeći troškova, sa les ljudskog sudjelovanja za administrativne svrhe, kao procesi su moderniji. Oblak proces olakšava bolje planiranje sredstava i prikazuje odlične predviđanja mogućnosti s učinkovitim inventara i financije upravljanje uloge. Proces je lako dostupan putem mobilnih i web sučelja što je velika prednost za mobilne kupca. U današnjem visoko konkurentnom svijetu oblak proces ima moć kako bi vaš proces prodaje nakon ogroman uspjeh. Sa svojim kvalitetama i fleksibilnih inteligentnih značajki omogućuje tvrtke bolje detaljima i povećanu kupca zadržavanje. Dolazni uvjete za pretraživanje: - Važnost nakon prodaje uslugu - Powered by članka Nadzorna ploča financijske predviđanje je važno financijskih menadžera - powered by myBB strategije zadržavanja kupaca - nakon prodaje usluga važno - zašto nakon prodaje usluga je važno