http___medialink.hr_pravila-i-uvjeti-koristenja__1.xml
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Legal Third party software DARTEK Studios may utilize certain third party software. Such third party software is copyrighted by their respective owners. The software is shown below with their respective links: Hosting - Terms of Service The use of services from DartekStudios.com,[hereafter referref to as "DARTEK Studios"] contitutes agreement to these terms. You may view our Privacy Policy here. Account setup We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with and email address which is not at the domain(s) you are signing up under. If we need to contact you,the primary email address on file will be used for this purpose. If you have a domain registered with DARTEK Studios,it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date. DARTEK Studios is not responsible for a lapsed registration due to outdated contact information being associated with the domain. Providing false information of any kind may result in the termination of your account. In high risk transactions,it will be necessary to provide government issued identification. If you fail to meet these requirements,the order may be considered fraudulent in nature and be denied. The credit card holder or owner of the PayPal e-mail address which is utilized for payment on the account is designated as the authorized owner of the account. Content All services provided by DARTEK Studios may only be used for lawful purposes. The laws of Spain will be applied. The customer agrees to indemnify and hold harmless DARTEK Studios from any claims resulting from the use of our services. Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music,books,photographs,or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of anothers copyright will be expeditiously removed,or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. Using a shared account as a backup/storage device is not permitted,with the exception of one cPanel backup of the same account. You are not allowed to take backups of your backups. Examples of unacceptable material on all hosting accounts include: - Topsites - IRC Scripts/Bots - Proxy Scripts/Anonymizers - Pirated Software/Warez - Image Hosting Scripts(similar to Photobucket or Tinypic) - AutoSurf/PTC/PTS/PPC sites - IP Scanners - Bruteforce Programs/Scripts/Applications - Mail Bombers/Spam Scripts - Banner-Ad services(commercial banner ad rotation) - File Dump/Mirror Scripts(similar to rapidshare) - Commercial Audio Streaming(more than one or two streams) - Escrow/Bank Debentures - High-Yield Interest Programs(HYIP) or Related Sites - Investment Sites(FOREX,E-Gold Exchange,Second Life/Linden Exchange,Ponzi,MLM/Pyramid Scheme) - Sale of any controlled substance without prior proof of appropriate permit(s) - Prime Banks Programs - Lottery/Gambling Sites - MUDs/RPGs/PBBGs - Hacker focused sites/archives/programs - Sites promoting illegal activities - Forums and/or websites that distribute or link to warez/pirated/illegal content - Bank Debentures/Bank Debenture Trading Programs - Fraudulent Sites(Including,but not limited to sites listed at aa419.org & escrow-fraud.com) - Push button mail scripts - Broadcast or Streaming of Live Sporting Events(UFC,NASCAR,FIFA,NFL,MLB,NBA,WWE,WWF,etc) - Tell A Friend Scripts - Anonymous or Bulk SMS Gateways DARTEK Studios,including all related equipment,networks and network devices are provided only for authorized customer use. DARTEK Studios systems may be monitored for all lawful purposes,including to ensure that use is authorized,for management of the system,to facilitate protection against unauthorized access,and to verify security procedures,survivability,and operational security. During monitoring,information may be examined,recorded,copied and used for authorized purposes. Use of DARTEK Studios system(s) constitutes consent to monitoring for these purposes. Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. DARTEK Studios may,at its discretion,request and require documentation to prove access to a third party network or system is authorized. We reserve the right to refuse service to anyone. Any material that,in our judgment,is obscene,threatening,illegal,or violates our terms of service in any manner may be removed from our servers(or otherwise disabled),with or without notice. Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via troubleticket/email and will have a response within 48 hours. If in doubt regarding the acceptability of your site or service,please contact us at [email protected] and we will be happy to assist you. Potential harm to minors is strictly forbidden,including but not limited to child pornography or content perceived to be child pornography(Lolita): Any site found to host child pornography or linking to child pornography will be suspended immediately without notice. Violations will be reported to the appropriate law enforcement agency. It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly,regardless of installation method. When at all possible,set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as user name and password. It is required that you use a secure password. If a weak password is used,your account may be suspended until you agree to use a more secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed,and your password is found to be weak,we will notify you and allow time for you to change/update your password.3.) Zero Tolerance Spam Policy We take a zero tolerance stance against sending of unsolicited e-mail,bulk emailing,and spam. "Safe lists",purchased lists,and selling of lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. DARTEK Studios reserves the right to require changes or disable as necessary any web site,account,database,or other component that does not comply with its established policies,or to make any such modifications in an emergency at its sole discretion. DARTEK Studios reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee or any charges incurred for blacklist removal. This cost of the clean up fee is entirely at the discretion of DARTEK Studios.4.) Payment information You agree to supply appropriate payment for the services received from DARTEK Studios,in advance of the time period during which such services are provided. You agree that until and unless you notify DARTEK Studios of your desire to cancel any or all services received,those services will be billed on a recurring basis. Cancellations must be done in writing via ticket or email. Your payment information will be asked to confirm your identity. As a client of DARTEK Studios,it is your responsibility to ensure that your payment information is up to date,and that all invoices are paid on time. You agree that until and unless you notify DARTEK Studios of your desire to cancel any or all services received(by the proper means listed in the appropriate section of the Terms of Service),those services will be billed on a recurring basis,unless otherwise stated in writing by DARTEK Studios. DARTEK Studios reserves the right to bill your credit card or billing information on file with us. DARTEK Studios provides a 10 day grace period from the time the invoice is generated and when it must be paid. Any invoice that is outstanding for 10 days and not paid will result in a €10 late fee and/or an account suspension until account balance has been paid in full. The $10 late fee is applied in addition to whatever else is owed to DARTEK Studios for services rendered. Access to the account will not be restored until payment has been received. It is the customer's responsibility to notify our sales team via email at [email protected] after paying for a domain renewal and to ensure the email is received and acted upon. Domain renewal notices and invoices are provided as a courtesy reminder and DARTEK Studios cannot be held responsible for failure to renew a domain or failure to notify a customer about a domain's renewal. Subsequently,domain renewals are billed and renewed 30 days before the renew date. It is the customer's responsibility to notify our sales team via email at [email protected] for any domain registration cancellation. No refunds can be given, once a domain is renewed. All domain registrations, and renewals are final. DARTEK Studios reserves the right to change the monthly payment amount and any other charges at anytime. Backups and data loss Your use of this service is at your sole risk. Our backup service runs once a week, overwrites any of our previous backups made, and only one week of backups are kept. This service is provided to you as a courtesy. DARTEK Studios is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on DARTEK Studios servers. Cancellations and refunds DARTEK Studios reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice. Exchange rate fluctuations for international payments are constant and unavoidable. All refunds are processed in Euros, and will reflect the exchange rate in effect on the date of the refund. All refunds are subject to this fluctuation and DARTEK Studios is not responsible for any change in exchange rates between time of payment and time of refund. Cancellations must be done in writing via ticket or email. Your payment information will be asked to confirm your identity. DARTEK Studios gives you an unconditional 45 day money back guarantee for any customer who paid the first invoice with Paypal. The following methods of payments are non-refundable, and refunds will be posted as credit to the hosting account: - Bank Wire Transfers - Credit Card payments - Checks There are no refunds on dedicated servers, administrative fees, and install fees for custom software. A domain(s) registration and/or renewal is not refundable. Only first-time accounts are eligible for a refund. For example, if you've had an account with us before,canceled and signed up again,you will not be eligible for a refund or if you have opened a second account with us. Violations of the Terms of Service will waive the refund policy.7.) Resource usage and INODES User may not: 1) Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems;these include:CGI scripts,FTP,PHP,HTTP,etc. 2) Run stand-alone,unattended server-side processes at any point in time on the server. This includes any and all daemons,such as IRCD. 3) Run any type of web spider or indexer(including Google Cash / AdSpy) on shared servers. 4) Run any software that interfaces with an IRC(Internet Relay Chat) network. 5) Run any bit torrent application,tracker,or client. You may link to legal torrents off-site,but may not host or store them on our shared servers. 6) Participate in any file-sharing/peer-to-peer activities. 7) Run any gaming servers such as counter-strike,half-life,battlefield1942,etc. 8) Run cron entries with intervals of less than 15 minutes. 9) Run any MySQL queries longer than 15 seconds. MySQL tables should be indexed appropriately. 10) When using PHP include functions for including a local file,include the local file rather than the URL. Instead of include("http://yourdomain.com/include.php") use include("include.php"). 11) To help reduce usage,do not force html to handle server-side code(like php and shtml). 12) Only use https protocol when necessary;encrypting and decrypting communications is noticeably more CPU-intensive than unencrypted communications. The use of more than 250,000 inodes on any hosting account may potentially result in a warning first,and if no action is taken future suspension. Accounts found to be exceeding the 100,000 inode limit will automatically be removed from our backup system to avoid over-usage,however databases will still be backed up. Every file(a webpage,image file,email,etc) on your account uses up 1 inode.9.) Money back and uptime guarantee We reserve the right to refund a prorated amount or no refund at all. If you are not completely satisfied with our services within the first 45 days of your service,you will be given a full refund of the contract amount. Remember,this is only for hosting accounts and does not apply to administrative fees,install fees for custom software,or domain name purchases. DARTEK Studios will not activate new orders for customers who have an outstanding balance with DARTEK Studios. For a new order to be setup or a new package to be activated,you must have a balance of €0.00,unless otherwise stated by DARTEK Studios in writing. If your hosting account has a downtime that is not within the 99.9% uptime,you may receive one month of credit on your account. Approval of the credit is at the discretion of DARTEK Studios dependent upon justification provided. Third party monitoring service reports may not be used for justification. The uptime of the server is defined as the reported uptime from the operating system and the Apache Web Server. To request a credit,please contact [email protected] with justification.10.) Hosting accounts Shared accounts may not resell web hosting to other people11.) Price change The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on dartekstudios.com,and the right to increase the amount of resources given to plans at any time.12.) Discounts and coupons Discounts and coupon codes are reserved for first-time accounts *or first-time customers* only and may not be used towards the purchase of a domain registration unless otherwise specified. If you have signed up using a particular domain,you may not resign up for that domain using another coupon at a later date. Any account found in violation of these policies will be reviewed by our support department and the appropriate invoices will be added to the account. Coupon abuse will not be tolerated and may result in the suspension or termination of the account. Coupons or discounts are only valid towards the initial purchase,and do not affect the renewal or recurring price.13.) Indemnification Customer agrees that it shall defend,indemnify,save and hold DARTEK Studios harmless from any and all demands,liabilities,losses,costs and claims,including reasonable attorney's fees asserted against DARTEK Studios, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless DARTEK Studios against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with DARTEK Studios; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from DARTEK Studios's server.14.) Disclaimer DARTEK Studios shall not be responsible for any damages your business may suffer. DARTEK Studios makes no warranties of any kind,expressed or implied for services we provide. DARTEK Studios disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays,no deliveries,wrong delivery,and any and all service interruptions caused by DARTEK Studios and its employees.15.) Disclosure to law enforcement DARTEK Studios may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.16.) Changes to the TOS DARTEK Studios reserves the right to revise its policies at any time without notice. Privacy Policy In our desire to respect the privacy of our customers,we have developed this privacy policy and data protection for the use of those data obtained through our websites. DARTEK Studios notified that any data transfer that occurs between www.dartekstudios.com and client is an international exchange,bound for the United States under the accommodation HostGator.com,LLC,under the certificate of "Safe Harbor "(Safe Harbor). This policy is reflected in the following rules,which may be updated periodically,so customers should read them each time you access the site. You can decide freely and voluntarily to provide information to DARTEK Studios,during the sign up to any of the services and / or promotions offered through its various websites. In compliance with Law 15/1999 of 13 December on the Protection of Personal Data(Act),states DARTEK Studios have taken appropriate technical and organizational measures,required by it. DARTEK Studios will not disclose personal data which may serve to identify you individually,including information that links your customer name on the site www.dartekstudios.com with his real name,unless you have their express authorization,or when he was required by court order or legal rights or to protect DARTEK Studios. Specific agreements for acceptance of conditions by the customer,and the rules of the contests and promotions may also include details of the sharing of information. DARTEK Studios may disclose aggregate statistics of customers to describe our services to prospective partners,advertisers and other third parties,or for other legitimate purposes. Employers,sponsors,partners and customers which is accessed through the site www.dartekstudios.com have separate privacy practices and data collection. Dartek Studios is not responsible for their policies or their use of the data. For more information on these policies,please refer to your home page and select the link to the page with information on this aspect. The collection and processing of personal data is aimed at maintaining the contractual relationship may be established with DARTEK Studios,as well as carrying out the tasks of information,improving the quality of services marketing(the latter always identified as such) and other similar activities. Customer acknowledges and agrees that technical suppliers for some products,exceptionally and if necessary to address any issues of a technical nature,they can remotely access the physical server on which the product was staying and,therefore,to contents. Where appropriate,their actions would be limited to the execution of the work needed to resolve the issue without using the intervention or the data that could be accessed for other purposes. DARTEK Studios reports that,pursuant to the provisions of Law 25/2007 of October 18,retention of data relating to electronic communications and public networks,it shall hold and retain certain traffic data generated during development communications in order to sell them to the legitimate authorities,legal under the circumstances therein provided. In cases where DARTEK Studios figure as processor,assumes the obligations under the Data Protection Act states that the purpose and will only process the data according to the instructions of the controller and not be applied or used for purposes other than those be included in the contract to that effect. In this sense,the customer authorizes DARTEK Studios,in his capacity as manager of treatment,to subcontract to third party storage services and custody of the backup data in cases where this is required,always respecting obligations under the Data Protection Act and its implementing regulations. The customer may at any time exercise their rights of access,rectification,cancellation and opposition,recognized by the Data Protection Act. The exercise of these rights may be performed by the customer sending an email to [email protected] Also,will exercise these rights in terms that the current regulations,are available for review at http://www.agpd.es/. DARTEK Studios is not responsible for the breach to the provisions of the Data Protection Act,made by the client in his party for him and that activity is related to the execution of this contract. So,each party shall not be liable for breach of this rule that,do the other. The client states that all information provided by it are true and correct and undertake to keep them updated,communicating,to DARTEK Studios,any amendments thereto. The customer is responsible for the accuracy of their data and shall be solely responsible for any disputes or litigation that might result from the falsity of them.
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Prije svega da odmah pojasnimo neke stvari... Internet je medij koji je danas nezaobilazna stavka u našem životu, bilo profesionalnom bilo privatno. Treba napomenuti da uvijek postoje oni koji će ga kao takvog zloupotrebljavati i koristiti za nedozvoljene radnje. Iz tog razloga donešena su pravila kojima se regulira ponašanje na ovoj globalnoj mreži i koja svi moramo poštivati ili ćemo u protivnom morati snositi posljedice. Većina stavki ovih pravila je općepoznata i mi kao davatelj usluga nismo ih stvorili pa stoga ne otkrivamo nikakvu toplu vodu u tom smislu. Samo prenosimo pravila i uvjete korištenja koja su uobičajena za usluge koje vam kao korisniku pružamo. Svaki korisnik mora shvatiti da pravila postoje i da ih ne treba olako shvatiti. U svakom slučaju većina pravila i uvjeta je u svrhu sigurnosti vas i ostalih korisnika na serveru. Korisnik koji se ne pridržava pravila narušava stabilnost usluge i za druge korisnike na istom serveru. Naime, kada iz datacentra dobijemo upozorenje o aktivnostima koje narušavaju internet pravila i uvjete korištenja, tada smo dužni to riješiti u roku nekoliko sati . U protivnom riskiramo isključenje cijelog servera na kojem ima puno korisnika. Zato vas molimo da pravila i uvjete korištenja shvatite ozbiljno, a mi ćemo vas tijekom korištenja usluga pokušati educirati i podsjećati na pojedine bitne stavke kako bi vi kao korisnik sami bar povremeno bili svjesni istih. Korisnici također trebaju biti svjesni da se ovdje radi o tzv. shared serveru i da pravila moraju postojati kako ne bi došlo do narušavanja stabilnosti servera, a time i pružanje usluge za druge korisnike. Korisnici koji imaju potrebe za većim resursima, trebaju unajmiti zaseban server na kojem mogu trošiti neograničeno resurse, onoliko koliko im to server dopušta. Za više informacija o tome, pošaljite nam e-mail. Otvaranje internet usluge / podaci korisnika i E-mail adresa za kontakt Internet usluga će biti otvorena i predana na korištenje naručitelju, nakon što je izvršio uplatu prema poslanoj mu ponudi. Obveza korisnika je da prilikom narudžbe ispuni sve potrebne podatke koji su naznačeni na narudžbenom obrascu , a posebice najmanje jednu ispravnu e-mail adresu koja je po mogućnosti izvan domene koju koristi kod nas, kako bi korisnika mogli kontaktirati u svakom trenutku. Korisnik je dužan ažurirati e-mail adrese za kontakt kako bi u svakom trenutku mogao primati naše obavijesti. Davatelj usluga nije odgovoran za istek usluge koji je nastao zbog toga što korisnik nije primio obavijest odnosno račun za produljenje usluge, a zbog neispravne e-mail adrese , prepunjenog sandučića e-mail adrese ili spam zaštite koju korisnik ima na e-mail adresi. Naše obavijesti dolaze sa domena medialink.hr, medialink.info, moj-admin.info, servermedia.com i moj-admin.info i ukoliko korisnik ima bilo kakve e-mail zaštite, potrebno je odobriti dolazak e-mailova sa navedenih domena. Davanje pogrešnih podataka prilikom narudžbe, može rezultirati isključenjem usluge. SADRŽAJ Internet usluge koje davatelj usluge pruža, mogu se koristiti samo u skladu sa zakonom. Vrijede zakoni Republike Hrvatske , obzirom da smo davatelj usluga registriran na podurčju RH, ali i zakoni SR Njemačke i EU obzirom da je tamo pristupna infrastruktura servera i datacentar kojeg koristimo. Korisnik prihvaća svu odgovornost u korištenju internet usluga davatelja usluge, pa tako i za sadržaj koji ima objavljen web prostoru koji koristi. Zabranjeno je kršenje autorskih prava, trgovinskih oznaka, brandova i sl. koje nisu u vlasništvu korisnika, osim ako nije po izričitom dogovoru vlasnika tih obilježja i vas kao korisnika naših usluga. To se odnosi između ostaloga na autorska prava glazbe, knjiga , fotografija, i bilo kojeg drugog autorskog djela. Korisnik riskira trenutno isključenje internet usluge koju mu pružamo, ako primimo pritužbu u ovom smislu. U najmanjoj mjeri će takav sadržaj odmah biti blokiran. Ukoliko smatrate da ste žrtva povrede autorskih prava od strane našeg korisnika, molimo da nam pošaljete dokaze o tome na Email . Korištenje web hosting prostora u svrhu backupa/pohrane podataka sa vašeg lokalnog diska nije dozvoljeno, osim cPanel backup usluge na samom web prostoru. Lista nedozvoljenog materijala na korisnikovu web hosting prostoru. Neki nazivi su u originalu obzirom da se kao takvi lakše identificiraju na internetu: - Topsites (warez) - IRC Scripts/Bots - Proxy skripte/Anonymizers - Pirated Software/Warez - Image Hosting Scripts (npr. kao Photobucket ili Tinypic) - AutoSurf/PTC/PTS/PPC stranice - IP Scanners - Bruteforce Programi/Skripte/Aplikacije - Mail Bombers/Spam skripte - Banner-Ad services (komercijalni baneri/rotacije) - File Dump/Mirror skripte (npr. kao rapidshare) - Commercial Audio Streaming (više od jednog-dva streama) - Escrow/Bank Debentures - High-Yield Interest Programs (HYIP) ili slične stranice - Investment stranice (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme) - Prodaja bilo koje kontrolirane supstance bez prethodnog odobrenja - Prime Banks Programs - Lutrija i kladionice - MUDs/RPGs/PBBGs - Hacker fokusirane stranice/arhive/programi - Sadržaj koji promovira nedozvoljene aktivnosti - Forumi i/ili web stranice koje distribuiraju ili povezuju prema warez/piratskom/nedozvoljenom sadržaju - Bank Debentures/Bank Debenture Trading Programs - Stranice za prijevare (uključujući na stranice izlistane na aa419.org & escrow-fraud.com) - Emitiranje ili streaming uživo sportskih ili bilo kakvih drugih događaja - Anonimne ili Bulk SMS skripte/gateways - Sadržaj koji uključuje rasističke, kleventičke i prijeteće poruke Usluge koje davatelj usluge pruža, uključujući opremu, mrežu i mrežnu opremu, mogu se koristiti samo za zakonite aktivnosti. Korisnik koji svoj web sadržaj spaja na mrežu ili sistem treće strane bez autorizacije treće strane, riskira suspenziju i/ili isključenje usluge. Zadržavamo pravo da odbijemo uslugu bilo tkome. Bilo koji materijal , prema našim pravilima i odluci, koji je opscen, prijeteći, ilegalan, ili narušava naša pravila i uvjete korištenja u bilo kojem segmentu, može biti uklonjen sa servera (ili najmanje blokiran), sa ili bez prethodne najave. Ukoliko korisnik ne reagira na e-mail poruku u vezi narušavanja pravila i uvjeta korištenja , odnosno svakog upozorenja takve vrste, u roku 48 sati, sadržaj može biti blokiran ili isključen. Sva upozorenja se moraju riješiti u roku 48 sati. Potencijalna šteta prema maloljetnicima je striktno zabranjena, uključujući dječju pornografiju ili sadržaj koji se može percipirati kao sličan. Bilo koji sadržaj koji sadržava dječju pornografiju ili povezuje takav sadržaj biti će isključen odmah bez ikakvog upozorenja. Kršenja će biti prijavljena odgovarajućim institucijama za provedbu zakona. Davatelj usluge zadržava pravo nadzora i pristupa nad korisnikovim web prostorom, a u svrhu podrške, antivirusnog i sl. skeniranja i drugih aktivnosti koje proizlaze iz ovih pravila i uvjeta korištenja. E-mail i spam politika Strogo je zabranjeno slanje neželjenih e-maila, Bulk e-maila i spama. Korisnik koji svjesno koristi naše usluge za slanje spama može biti isključen sa ili bez prethodne obavijesti. U svrhu sprečavanja iznenadnog spamanja , postoji limit od 500 izlaznih e-mail poruka u jednom satu po domeni. Ukoliko pokušate poslati više, e-mail poruke će se početi vraćati sa oznakom greške u kojem se ukazuje da poruku nije moguće dostaviti. U tom slučaju proći će oko sat vremena dok se stanje ne normalizira. Svaka mailing lista veća od 2000 adresa zahtijeva zaseban server. Nije dopušteno dijeljenje liste na više malih. U svakom slučaju, potrebno je rasporediti slanje mailova kako ne bi došlo do zagušenja. Ukoliko dođe do prekomjernog trošenja resursa i time narušavanja stabilnosti servera, vaš će web prostor biti suspendiran dok se problem ne riješi. Drugom opomenom riskirate ukidanje usluge sa ili bez prethodne obavijesti. Preporučamo PHP List koja se nalazi unutar Fantastico opcije u cPanelu. Za svaku listu koja je veća od 500 adresa, slanje je dozvoljeno samo u vrijeme kada server nije jako opterećen. To je vrijeme cijeli vikend (subota/nedjelja) i 01-06 h tijekom radnog tjedna. Mailing lista mora sadržavati tzv. Double Opt-In opciju. To znači da se korisnik pretplatio na newsletter ili uopće nekakvu marketing poruku isključivo na način da je zatražio i potvrdio e-mail adresu kao svoju. Potvrđivanje se obično provodi na način da se odgovori na potvrdni e-mail, poslan na e-mail adresu koju je krajnji korisnik specificirao. Double opt-in opcija uklanja mogućnost zloupotrebe gdje netko na listu upiše tuđu e-mail adresu bez znanja/pristanka vlasnika te adrese. Poruke koje su poslane sa mail liste moraju imati jasno označenu mogućnost tzv Opt-out. To znači da morate imate uključenu i jasno istaknutu mogućnost da se krajnji korisnik odjavi sa vaše mail liste u bilo koje vrijeme. Nije dopušteno direktno SMTP mailanje. Primjer bi bio Darkmailer ili The Bat!. Svaki mail treba biti poslan kroz lokalni mail server za daljnju isporuku preko servera , a ne direktno preko skripte. Web stranice koje se reklamiraju putem SPAMa ne mogu biti smještene na našim serverima. Ovo se odnosi i na web stranice koje se reklamiraju putem SPAMa preko poslanog faxa, telefonskog poziva, klasične pošte, e-maila, instant messaginga i useneta/newsgrupa. Zadržavamo pravo promjene ili isključenja web prostora koji nije u skladu sa navedenim smjernicama jer smo zbog tog korisnika direktno oštećeni u smislu upisa na blackliste i sl. Također zadržavamo pravo da od korisnika koji je doveo do te situacije, naplatimo štetu koja nam je prouzročena, a zbog koje trpe svi drugi korisnici. O isteku domene treba naglasiti... Za razliku od nekih drugih providera, MEDIALINK ne isključuje uslugu web hostinga na dan kada Vam je usluga istekla tj. znači na datum do kada je usluga plaćena, iako bi nam to bilo najlakše jer se radi o automatiziranom procesu. Maksimalno izlazimo u susret korisnicima i uvijek dajemo mogućnost odgode plaćanja, ako korisnik to zatraži. Međutim to ne znači da ćemo se dati vući za nos, kako se to popularno kaže, jer ima onih koji pokušavaju izvući besplatnu uslugu i zatim odu drugom provideru. Iz tog razloga zadržavamo pravo da razmotrimo odgodu plaćanja po principu od korisnika do korisnika. Ono što treba ovdje naglasiti je da ukoliko je na dan isteka usluge Vaša stranica postala nedostupna, znači da je na isti dan i istek registracije domene. Na to nemamo utjecaja jer domenski registrari domene isključuju automatski na dan isteka registracije, ako registracija nije obnovljena. Zato je Vaša stranica postala nedostupna. Nažalost, mi ne možemo uplatiti obnovu registracije iz razloga što nam ništa ne može jamčiti da Vi zaista želite obnovu registracije i samim time produžiti uslugu. Kako je već objašnjeno, domene ističu i bivaju isključene od strane domenskog registrara na dan njihovog isteka. Domenski registrar ne jamči mogućnost obnove registracije po standardnoj cijeni nakon isteka domene. Korisnik je dobio najmanje jednu obavijest o približavanju isteka registracije domene i prema tome je sam odgovoran za eventualni gubitak domene. Registraciju domene je obično moguće obnoviti još 2-3 tjedna nakon isteka registracije, ali vam to nikako ne možemo u potpunosti jamčiti niti možemo jamčiti standardnu cijenu za obnovu takve registracija koja je istekla. Nakon tog razdoblja registrar naplaćuje obnovu registracije cca 250 USD. Ukoliko niti tada ne obnovite registraciju domene, domenu gubite. Zato je vrlo bitno da uplaćujete produljenja u za to predviđenom roku i da nam javljate svaku eventualnu promjenu vaše e-mail adrese kako bi sigurno bili pravovremeno obaviješteni o svim novostima. Davatelj usluge nije odgovoran za eventualno prouzročenu štetu nastalu istekom domene ili bilo koje druge usluge koju davatelj usluge pruža korisniku. Registracije domena su konačne i korisnik ne može se tražiti povrat novca ili promjenu naziva domene. Nismo odgovorni ukoliko tijekom realizacije vaše narudžbe za registraciju domene, ista bude registrirana od strane drugih osoba. U tom slučaju korisnik može zatražiti drugi naziv domene ili zatražiti povrat novca. Eventualne preplate davatelj usluge ne vraća već ih prebacuje za plaćanje slijedećeg razdoblja pretplate. Backup Backup podataka je organiziran dva puta tjedno i svaki backup briše prethodni backup. Ne odgovaramo za eventualne pogreške u backupu ili njegovom izvršenju. Korisnik u okviru usluge dobiva pristup cPanelu, preko kojega može raditi backup kada to želi. Otkaz usluge i povrat novca Davatelj usluge zadržava pravo za otkazivanje, suspenziju ili neki drugi oblik restrikcije nad uslugom koju pruža korisniku, zbog valjanog razloga, u bilo koje vrijeme sa ili bez prethodne obavijesti. Korisnik uslugu može otkazati u bilo koje vrijeme. Dovoljno je poslati e-mail sa kontakt adrese kako bi korisnik mogao biti identificiran. Povrat novca je moguć u cjelosti unutar prvih 30 dana korištenja usluge (samo novi korisnici i za prvu godinu). Korištenje resursa Korisnik shvaća da se ovdje radi o shared hostingu gdje ima više korisnika koji dijele isti server. Prema tome korisnik ne smije: - koristiti 10 % ili više resursa servera (CPU, memorija, mreža) dulje od 90 sekundi. Više aktivnosti može prouzročiti ove probleme: CGI skripte, FTP, PHP, HTTP i sl. - pokretati samostalne ne nadzirane procese u bilo kojem trenutku na serveru. To uključuje bilo koje daemonse, kao što je IRCD - pokretati bilo kakav tip web spidera ili indexere (uključujući Google Cash/ AdSpy) - pokretati bilo kakav softver koji se spaja sa IRC (Internat Relay Chat) mrežom - pokretati bilo kakvu bit torrent aplikaciju, tracker ili klijent. Može linkati na legalne torrente , ali ih ne smije smještati ili pohranjivati na serveru - sudjelovati u bilo kakvom dijeljenju datoteka odnosno peer-to-peer akvitnostima. - pokretati bilo kakve gaming servere kao što su counter-strike, half-life, battlefield1942 i sl. - pokretati cron unose sa intervalima kraćima od 15 minuta - pokretati više od 5 istovremenih veza prema FTP servisu - pokretati više od 10 istovremenih veza prema HTTP servisu - pokretati više od 15 istovremenih veza prema MySQL-u - pokretati bilo kakve MySQL upite dulje od 15 sekundi. MySQL tablice trebaju biti prikladno indexirane. - pokretati više od 25 istovremenih veza prema POP3/SMTP. - kada koristi PHP include funkcije za uključenje lokalne datoteke, koristite bolje lokalnu datoteku nego URL. Npr. umjesto "http://vasadomena.com/include.php", koristite "include.php". - forsirati server side code (kao php, shtml), unutar html datoteke. - koristiti https bespotrebno. Koristite https protokol samo kada je to nužno. Korištenje bandwidtha (prometa) Iako ne ograničavamo korištenje prometa, ništa na ovom svijetu nije neograničeno pa tako i ovdje postoji nekakva fer upotreba. Promet vam nećemo naplaćivati, ali ako se utvrdi izuzetno iznadprosječno trošenje tog resursa na dulje vrijeme, predložiti ćemo vam prelazak na zaseban server. Dostupnost usluge Davatelj usluge nije odgovoran za bilo kakvu štetu nastalu na strani korisnika, u slučaju: - nastalih globalnih problema kod nadprovidera - nastalih problema koje nisu u nadležnosti davatelja usluge - kvara na hardveru ili greške na softveru - izvanrednih radova na održavanju hardvera ili softvera - hakerske aktivnosti - utjecaja više sile (potresi, poplave, globalni nestanci električne energije, globalni prekidi na infrastrukturi, teroristički napade na infrastrukturu i slične pojave) Ako dođe do fizičkog prekida usluge u neprekidnom trajanju većem od 4 sata, korisnik po zahtjevu može biti nagrađen sa dodatnim vremenskim periodom korištenja usluge. O konkretnom slučaju će se odlučivati ovisno o zahtjevu korisnika i događaju koji je stvorio ovaj zahtjev. O obvezama korisnika (shared hosting) kod korištenja web hosting prostora Korisnik ne smije preprodavati (u cjelosti ili djelomično) svoju web hosting uslugu drugim korisnicima. Korisnik mora održavati datoteke, programe, skripte i ostalo na svom web prostoru kako ne bi došlo do sigurnosnih propusta. Npr. ako korisnik na web prostoru ima Joomla ili sličnu instalaciju, treba istu ažurirati prema dinamici koja je dostupna od proizvođača softvera. Time štitite sebe i druge korisnike na serveru od mogućih sigurnosnih propusta i problema. Ukoliko redovito ne ažurirate svoje instalacije , hakeri sa udaljenih računala mogu preko sigurnosnog propusta, preuzeti vaš web prostor i koristiti ga u nedozvoljenje svrhe. Takve aktivnosti će netko prijaviti i davatelj usluge će biti upozoren na tu nedozvoljenu aktivnost svojeg korisnika. Krajnji korisnik će biti odgovoran za ovu situaciju. Nakon što korisnik dobije upozorenje od davatelja usluge, mora reagirati u za to predviđenom roku i riješiti problem. U protivnom davatelj usluge snosi rizik da mu nadprovider (datacentar) isključi server i time ugrozi poslovanje. Iz tog razloga zadržavamo pravo da takvog korisnika supendiramo ili isključimo sa ili bez prethodne obavijesti. Korištenje web hostinga ima svoje obveze. Ukoliko korisnik nije u stanju ili mogućnosti obavljati održavanje svog web prostora u ovom smislu, dužan je unajmiti stručnu osobu koja će to raditi za njega. MEDIALINK vam može pružiti tu uslugu na bazi godišnje pretplate. Zatražite više informacija na Email . Podrška Podrška se provodi preko korisničkih stranica za koje je korisnik dobio pristupne podatke. Za svaki upit korisnik otvara Upit podršci (tiket) , na koji će mu davatelj usluge odgovoriti u najkraćem mogućem roku. Tehnička podrška je isključivo preko korisničkih stranica ili na e-mail. Za ostale upite također možete koristiti taj način komunikacije, poslati upit na Email ili nazvati na tel 01 7778-536. Završne odredbe Davatelj usluge ne može se smatrati odgovornim za bilo kakve štete na poslovanju korisnika zbog gubitaka podataka i nedostupnosti usluge, a koje između ostaloga mogu uključivati troškove, potraživanja, odvjetničke troškove i sl. MEDIALINK ne daje isključiva jamstva bilo koje vrste. U slučaju bilo kakvog spora, stranke će isti pokušati riješiti dogovorom ili arbitražom. U slučaju neuspjeha u tom smislu, nadležan je Sud u Zagrebu. Davatelj usluge zadržava pravo promjene pravila , uvjeta korištenja i cijena u svako doba.