http___megamuzika.hr_dostava__1.xml
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Terms & Conditions General Provisions These Sale Regulations (hereinafter referred to as the “Regulations”) determine the mutual rights, obligations and liability of the Buyer and lintechas.com (hereinafter referred to as the “Seller”) with the purchase of goods in the online shop. The Event of the Purchase and Sale Agreement The Purchase and Sale agreement between the Buyer and the Seller shall be deemed concluded immediately after the Buyer forms his/her cart in the online shop, specifies the delivery address, selects the payment method, familiarizes him/herself with these Regulations, and clicks Order, and shall remain in force and effect up to full and complete fulfilment of the Parties’ obligations under the mentioned Agreement. Any contract concluded between the Buyer and the Seller shall be stored in the online shop as confidential information and, as such, cannot be transferred to the third parties, except as required by the legislation. The Buyer’s Rights The Buyer has the right to purchase goods in the online shop in accordance with these Regulations and legislation of the Republic of Lithuania. Based on the Order of the Minister of Economy No. 258 “On sale of goods and provision of services in cases when agreements are made using the communication medium for approval of regulations” dd. 17 August 2001, the Buyer (Consumer) has the right to withdraw from the Purchase and Sale Agreement by notifying the Seller within seven working days following the date of delivery. The Buyer also has other statutory rights as well as rights provided by these Regulations. The Buyer’s Obligations The Buyer undertakes to accept the goods ordered and pay for the goods and their delivery. The Buyer undertakes not to transfer his/her identification code and other order-related information to the third parties. Should the Buyer lose his/her identification code, he/she undertakes to immediately notify the Seller via the online shop system. Should the data provided in the Buyer’s registration form become a subject to alteration, the Buyer undertakes to promptly update it. The Buyer selected goods shall be reserved and the Seller will start implementing the Purchase and Sale Agreement only after receiving the Buyer bank notification of payment for the goods selected. The Buyer undertakes to confirm the payment not later than within 24 hours following the click of the Buy button. Should the Buyer fail to confirm payment during the abovementioned period, the Seller shall be entitled to consider the Buyer withdrawn from the Purchase and Sale Agreement. Should the Buyer refuse to accept the goods without valid reasons, the Buyer undertakes to meet the delivery-related expenses incurred upon the Seller as well as pay the fine in the amount of 10% of the order value. In addition, the Buyer undertakes to comply with other requirements provided by these Regulations and legislation of the Republic of Lithuania. The Seller’s Rights Should the Buyer attempt to intervene with the online shop’s stable operation, the Seller is entitled to restrict or suspend (stop) the Buyer’s possibility to access the online shop or, in exceptional cases, eliminate the Buyer’s registration without prior notice. The Seller has the right to temporarily or permanently stop the online shop’s operation and unilaterally change the Regulations without prior notice. The Seller also has other statutory rights. The Seller’s Obligations To create conditions for the proper use of services provided by the online shop. To organize delivery of the Buyer ordered goods to the Buyer indicated address. Should, in the event of serious circumstances, the Seller fail to deliver the Buyer ordered goods, the Seller undertakes to offer the Buyer a similar article or, should the Buyer refuse to accept it, return the Buyer’s money within five working days. In this case, the Seller shall be exempted from its liability for failure to deliver goods. Delivery of Goods The goods shall be shipped by a transportation company at the Buyer’s expense. In exceptional cases (i.e. if the Buyer has chosen a free delivery of goods), the Buyer undertakes to collect the goods at the address selected when ordering. The goods shall be delivered from stock to the Buyer indicated address within 1-7 working days following the payment for the goods and their shipping. All delivery times shown on web store are approximate. Should the Buyer ordered goods be absent from the Seller’s warehouse, the delivery may take up to six weeks. If there are any manufacturing problems with delivery of goods which were bought by special order, exact delivery time can not be given. The exact delivery price depends on the weight, volume, size and destination of the goods ordered, therefore, the final price will be available only upon completely forming the order. During the goods delivery the buyer must, together with the transportation company’s representative, check the shipment condition. In the case the Buyer notices any flaws, he/she undertakes not to accept the shipment and indicate the existence of flaws in the shipment waybill. Should the Buyer accept the shipment and sign the waybill without leaving any comments, it shall be assumed that the shipment delivered has no flaws. Return of Goods Should the Buyer (Consumer) withdraw from the Purchase and Sale Agreement as stated in Article 3.2 of these Regulations, the goods are to be returned at the Buyer’s expense within seven days following the Buyer’s written notice of withdrawal from the Purchase and Sale Agreement. Articles with the form, size, colour, model or complement (except for cases within the legislation of the Republic of Lithuania) that dissatisfies the Buyer (Consumer) shall be replaced or accepted from the Buyer within seven days following the delivery of goods. The return of goods shall be carried out in accordance with the Order of the Minister of Economy of the Republic of Lithuania No. 217 “On approval of regulations of return and replacement of goods“ dd. 29 June 2001, the goods are to be returned at the Buyer’s expense. The goods are to be returned in their original and shipment packaging (with manual and warranty certificate if those have been provided with the article). The good returned must be accompanied with the original invoice that comes with the article as well as filled out and signed return form. The Buyer shall bear the responsibility for completing and packaging of the article. If the article is not completed and properly packaged, the Seller shall be entitled not to accept the article returned. If the goods have been used and/or damaged and/or lost their marketable condition (changes in the appearance of the article or its packaging, necessary to inspect the article, are not considered the substantial appearance changes), they shall not be accepted by the Seller. Liability The Buyer shall be held liable for the registration form accuracy. The Buyer shall take the consequences arising from falseness or inaccuracy of data provided in the registration form. Should the Parties breach the Purchase and Sale Agreement concluded for the purpose of use of the online shop, the Parties shall bear responsibility in accordance with the procedure established by the legislation of the Republic of Lithuania. Taking into consideration provisions of Part 3 of Article 8 of the Electronic Signature Law of RL, the Buyer hereby agrees with the Seller that confirmation of the Buyer’s actions in the online shop by means of login data (identification code) has the legal effect of electronic signature (i.e. the legal effect equal to the one of signature in the written documents; admissible as evidence in court) approved by Part 1 of Article 8 of the Electronic Signature Law. The Buyer undertakes to keep his/her login data and not to disclose it as well as ensure that the data is known and used only by him/her and not transfer or otherwise create opportunities for other parties to access or use the data. Should any suspicion arise that the Buyer’s login data became known to other parties, the Buyer undertakes to immediately inform the Seller of this as well as immediately notify the Seller of any breaches or disclosures of the login data. All the actions carried out using the Buyer’s identification number, shall be deemed carried out by the Buyer and, as a result, the Buyer shall be fully responsible for the consequences of such actions. The Seller shall not be held liable for the information on other companies’ websites, even if the Buyer falls into these websites via the links in the Seller’s online shop. In the event of loss, the guilty Party undertakes to compensate the other Party for the loss incurred. Delivery of Information The Seller undertakes to send all notifications to the Buyer’s e-mail address indicated in the registration form. The Buyer undertakes to send all messages and questions via the form indicated in the Contact Us section of the online shop. Final Provisions Any disputes arising or related to the Purchase and Sale Agreement between the Buyer and the Seller, shall be settled through mutual negotiations. Should the Parties fail to reach positive result, the disputes shall be settled in accordance with the order established by the legislation of the Republic of Lithuania.
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Otprema robe vrši se ekspresnom dostavom unutar 5 radnih dana. Ukoliko su proizvodi odmah na raspolaganju isporuka će biti izvršena odmah po primitku narudžbe. Proizvodi koji na Internet stranici imaju oznaku DOSTUPNO, nisu nužno raspoloživi u svim našim maloprodajnim trgovinama pa prije dolaska u jednu od naših trgovina, kontaktirajte nas putem maila ili telefona o raspoloživosti željenog proizvoda. Osim toga zbog velikog broja narudžbi koje se istovremeno predaju na web trgovini može se dogoditi da informacija o raspoloživosti proizvoda ne bude istovjetna sa stanjem na skladištu dobavljača. Takva situacija je izvanredna i ne traje dugo. Radimo sa svim kurirskim službama koje robu donose na Vaš kućni prag. Odabir ovisi o veličini i vrijednosti pošiljke, odnosno o povoljnijoj cijeni dostave. Kupac će o načinu otpreme biti obaviješten u trenutku naručivanja robe (elektronskim ili telefonskim putem ovisno o načinu kupnje za kojega se kupac odluči). Ukoliko roba nije na raspolaganju, Prodavatelj će Kupca obavijestiti (pismenim putem ili telefonski) o mogućem roku isporuke. Kupac tada može prihvatiti novi rok isporuke ili otkazati narudžbu. Odluči li se Kupac na otkazivanje narudžbe, Prodavatelj će mu vratiti novac najkasnije u roku od 30 dana od izjašnjavanja kupca o odustajanju od narudžbe. Ukoliko Kupac nakon 20 dana od predaje narudžbe ne dobije nikakvu obavijest ili isporuku od Prodavatelja, odnosno od dostavne službe, mora obavijestiti Prodavatelja kako bi isti mogao poduzeti radnje da se pošiljka nađe ili pošalje zamjenska. Ukoliko kupac ne podigne pošiljku s pošte u roku od 5 radnih dana, pošiljka se vraća Prodavatelju. Kupac je dužan prilikom preuzimanja robe provjeriti eventualna oštećenja i odmah ih reklamirati dostavljaču koji je robu dostavio, odnosno odbiti preuzeti pošiljku na kojoj su vidljiva vanjska oštećenja. Za robu u procesu dostave odgovara dostavna služba te svu štetu nastalu u toku dostave kupac potražuje od dostavne službe . Prodavatelj ni u kom obliku nije odgovoran za štetu nastalu u procesu slanja. TROŠAK DOSTAVE Za iznos narudžbe iznad 1.000,00 kn kupac ne plaća trošak bez obzira na mjesto dostave unutar Republike Hrvatske. Za robu koja se plaća pouzećem, uslugu prijevoza odnosno slanja plaća isključivo Kupac. Za iznose narudžbi manjih od gore navedenih, cijena dostave ovisi o cjeniku kurirske službe čemu podliježu i svi dodatni troškovi ovisno o ”brzoj isporuci” , ili: - 40,00kn za pošiljku do 4 kg manjeg volumena / iznos poštarine će biti iskazan na računu kupca kao dodatna stavka - +40,00kn za isporuku pošiljke iznad 4 kg – točan iznos obračunavamo nakon izvršene narudžbe / iznos poštarine će biti iskazan na računu kupca kao dodatna stavka POVRAT / REKLAMACIJE Kod kupnje unutar maloprodajnih trgovina Mega muzike: Kupac ima pravo na povrat/reklamaciju robe u roku od 8 dana u sljedećim slučajevima: – ako je isporučena roba koju kupac nije naručio – ako je uočio nedostatke na robi ili je neispravna (a da greške nisu nastale u transportu ) Reklamacije se zaprimaju pismenim putem na mail:katedrala ili na adresu Katedrala d.o.o. Vlaška 48, Zagreb za ”MegaMuzikaShop |” . U slučaju reklamacije i povrata robe, povrat se vrši isključivo dostavnom službom koju odredi prodavatelj i na adresu o kojoj je kupac obaviješten u trenutku odobrenja povrata. Jedino u tom slučaju troškove povrata snosi prodavatelj. Kupac je obvezan dostavljene proizvode vratiti u stanju u kojem su dostavljeni, u originalnom pakiranju ( trgovačko pakiranje u kojem je roba dostavljena), sa kompletnom pratećom dokumentacijom – otpremnicom, računom i garancijom. Prodavatelj je dužan u roku od 30 dana od dana primitka vraćenog proizvoda na skladište, kupcu zamijeniti proizvod s novim ili ukoliko to nije u mogućnosti vratiti mu uplaćena sredstva na račun. Ukoliko kupac nije zadovoljan kupljenim proizvodom, u roku od 14 dana ima pravo na zamjenu u istom ili višem iznosu. Kupac je obvezan proizvod koji vraća dostaviti u originalnom stanju. Kupac ima pravo jedanput na zamjenu proizvoda. Kod kupnje ili narudžbe putem webshopa: Kupac ima pravo, ne navodeći razloge za to, jednostrano raskinuti ugovor sklopljen izvan poslovnih prostorija ili sklopljen na daljinu u roku od 14 dana. Taj rok započinje primitkom kupljenog proizvoda od strane kupca ili kod slučaja narudžbe započinje potvrdom narudžbe te uplatom avansa. Kupac je dužan obavijestiti prodavatelja o svojoj odluci da otkaže kupnju/narudžbu i to pisanim putem na mail: katedrala@zg.t-com.hr. Prodavatelj će izvršiti povrat uplaćenog tek nakon što mu je roba vraćena. Kupac mora izvršiti povrat robe najkasnije u roku 14 dana od kada je obavijestio prodavatelja o otkazivanju kupnje, u suprotnom gubi pravo na raskid ugovora. U slučaju povrata robe kupac snosi troškove povrata, te je odgovoran za svako umanjenje vrijednosti robe, osim onoga koje je bilo potrebno za utvrđivanje prirode, obilježja i funkcionalnosti robe. O eventualnom umanjenju vrijednosti prodavatelj mora obavijestiti kupca u roku 14 dana i zapisnički to argumentirati. Kupac nema pravo na jednostrani raskid ugovora/kupnje kada je predmet ugovora roba koja je izrađena po specifikaciji kupca ili koja je jasno prilagođena kupcu te koja je naručena specijalno prema željama kupca, a ne nalazi se u redovnom asortimanu Mega muzike.