http___marviehotel.com_hr_politika-privatnosti_1.xml
1.1 2.1 2.2 2.3 2.4 3.1 4.1 5.1 6.1 6.2 6.3 7.1 8.1 9.1 10.1 11.1 12.1 13.1 14.1 15.1 16.1 17.1 18.1 19.1 20.1 21.1 22.1 23.1 24.1 25.1 26.1 27.1 28.1 29.1 30.1 31.1 32.1 33.1 34.1 35.1 36.1 37.1 38.1 39.1 40.1 41.1 42.1 43.1 44.1 44.2 45.1 46.1 46.2 46.3 47.1 48.1 48.2 48.3 48.4 49.1 49.2 49.3 50.1 51.1 51.2 52.1 53.1 53.2 54.1 55.1 55.2 56.1 57.1 57.2 58.1 59.1 60.1 61.1 62.1 62.2 63.1 64.1 64.2 65.1 65.2 66.1 67.1 68.1 68.2 69.1 70.1 70.2 70.3 70.4 71.1 72.1 72.2 73.1 74.1 74.2 75.1 76.1 76.2 76.3 77.1 77.2 78.1 79.1 79.2 80.1 81.1 81.2 81.3 82.1 83.1 84.1 85.1 86.1 87.1 88.1 89.1 90.1 91.1 92.1 93.1 94.1 95.1 96.1 97.1 98.1 99.1 100.1 101.1 102.1 103.1 103.2 104.1 104.2 105.1 106.1 106.2 106.3 107.1 107.2 108.1 108.2 109.1 110.1 110.2 111.1 111.2 112.1 112.2 113.1 114.1 115.1 116.1 117.1 118.1 118.2 119.1 120.1 121.1 122.1 123.1 123.2 124.1 124.2 124.3 125.1 125.2 125.3 126.1 127.1 128.1 129.1 131.1 132.1 133.1 133.2
Introduction We are Stena Line Scandinavia AB with company registration number 556231-7825 (“Stena Line”) and are responsible as data controller for the processing of your personal data. All references in this privacy policy to “we”, “us” or “our” should be considered a reference to Stena Line. Our contact information is in-cluded in the end of this privacy policy. We respect your privacy and are commit-ted to protecting your personal data. The following site is referred to as our “Website”: https://www.stenalinefreight.com/ Our Website and other communication interfaces (e-mail, telephone, support contact, social media, chat and paper forms) are referred to below as our “Ser-vices”. Scope of privacy policy This privacy policy applies to our processing of your personal data when you as a customer and/or visitor to the Website use our Services including if we obtain your personal data from a booking Freight customer that you or the company that you are employed by has contracted. This privacy policy, inter alia, contains information about the purposes for which we process your personal data, with whom we share it, and what rights you have in relation to your personal data. For information regarding how we handle cookies, please see our Cookie Policy on https://www.stenalinefreight.com/general-terms . What categories of your personal data do we process? 3.1 Freight customer contacts: Stena Line processes the following categories of personal data: (a) Name; (b) Contact details (address, telephone and/or mobile phone number and email address); (c) Booking reference number; (d) Itinerary information about booked trip(s): (destination, travel times, arri-val and departure date, number of travellers, cabin number; (e) Vehicle Information (type of vehicle (car, camper, bicycle and/or trailer) and vehicle registration number); (f) Booking history; (g) Site information based on your IP address; (h) Browser information (browser version); (i) Answers to customer satisfaction surveys to the extent provided by you (name, telephone number and e-mail); and (j) Your employer and position 3.2 Freight drivers incl. travelling companions: Stena Line processes the following categories of personal data: (a) Name; (b) Birth date; (c) Age group (children between the age of 0 – 3 and 4 – 15); (d) Gender; (e) Contact details (mobile phone number and email address); (f) Number of travelling children (if any); (g) Booking reference number; (h) Itinerary information about booked trip(s): (destination, travel times, arri-val and departure date, number of travellers, choice of cabin or lounge chair, cabin number, any borrowed bed side covers or baby cribs, pet own-ership (to the extent you provide us with such data), special requests to the extent provided to us); (i) Vehicle Information (type of vehicle (car, camper, bicycle and/or trailer) and vehicle registration number) (if any); (j) Booking history; (k) Nationality; (l) Passport or Identification document details; (m) Your pet’s identification number (n) Information about who claims to be a parent of a minor; (o) Date of suspension (if a passenger breaches the safety on board regula-tions); (p) Disability information (to the extent provided to us if you require assis-tance, have impaired hearing, require medication, require a wheelchair or are visually impaired); (q) Site information based on your IP address; (r) Browser information (browser version); (s) Answers to customer satisfaction surveys to the extent provided by you (name, telephone number and e-mail); and (t) Your employer and position From where do we obtain your personal data? Stena Line collects your personal data directly from you when you book a trip, accommodation, make any kind of reservation or purchase or in any other way use our Services (by visiting our Website or by contacting us). Stena Line also collects personal data from freight customers that have per-formed bookings with us (because you are employed or you are a sub-contractor or work for a sub-contractor). The information is held in the country where the freight customer stores the personal data. What happens if you do not provide us with your personal data? In order for you to book a trip through our Services it is necessary that you pro-vide us with the personal data as specified above in Section 3.1 (a) – (f) as a Freight customer contact. As a Freight driver, it is necessary that you provide us with the personal data as specified above in Section 3.2 (a) – (n). If you do not provide us with the personal data, we will not be able to fulfill or contractual ob-ligations towards you or the freight customer and you or the freight customer will consequently not be able to book any trips through the use of our Services. For what purposes do we process your personal data and what is the legal basis for such processing activities? Stena Line processes your personal data for the purposes set forth below. For each purpose Stena Line must have a legal basis. A legal basis could e.g. be (i) your consent to the relevant processing activity, (ii) that the processing is neces-sary in order for the performance of a contract to which you are a party, or (iii) that Stena Line or a third party has a legitimate interest to process the personal data which is not overridden by your interest of not having the personal data processed. Under each purpose listed below, the legal basis that Stena Line relies on will be identified. If your consent is identified as the legal basis for a purpose listed below, we will not process your personal data for such purpose without having obtained your consent thereto. Furthermore, you have the right to withdraw your consent at any time by using opt-out links in emails or visiting the preference center which is part of the My Pages section of our web site. Please note that the withdrawal of consent does not affect the lawfulness of the processing based on such consent before its withdrawal. (a) Provide trips, accommodation and contractual Services Stena Line uses name, birth date, age group, gender, contact details, pay-ment details, number of travelling children, booking reference number, itinerary information about your trip(s), vehicle information and booking history to administrate and provide your booked trips, accommodation, any pre-orders and Services in accordance with the Terms and Conditions on https://www.stenalinefreight.com/general-terms . This processing of your personal data is based on our contractual obligations towards you. (b) Provide our Services (Freight customer contacts) Stena Line uses name and contact details to communicate with you as a Freight customer contact when you use our Services. This processing of your personal data is based on our contractual obligations towards you. (c) Provide our Services (Private customers) Stena Line uses name and contact details to communicate with you when you use our Services. This processing of your personal data is based on our legitimate interest. (d) Administration Stena Line uses guest list information in order to administrate refunds, in-surance errands and customer complaints related to your booking(s). This processing of your personal data is based on our legitimate interest. (e) Comply with legal obligations Stena Line processes: - the disability information you provide to us in order for us to provide you with any required assistance during your trip in accordance with Regulation (EU) No 1177/2010 of the European Parliament and of the Council of 24 November 2010 concerning the rights of passengers when travelling by sea and inland waterway. - your payment details in order for us to store payment details, name and contact details in accordance with the Accounting Act (Sw. Bokfö-ringslag (1999:1078)) and/or with laws and regulations applicable at relevant local market . - your name, gender, age group and disability information (to the extent you provide us with such information) in order for us to keep passen-ger lists in accordance with Directive 1998/41/EU on the registration of persons sailing on board passenger ships operating to or from ports of the Member States of the Community. - your name, gender, birth date, age group, nationality and passport or identification document details in order for us to keep passenger lists and to conduct identity checks in accordance with the Safety on Ships Ordinance (Sw. Fartygssäkerhetsförordningen (2003:438)) and/or with laws and regulations applicable at relevant local market. - if applicable, your name, birth date and passport or identification doc-ument details to the extent such information is included in lists of pro-hibited passengers that we receive from police authorities. We use such lists to prevent persons from travelling with Stena Line in order to comply with at each time applicable laws and regulations. This processing of your personal data is based on our legal obligations. (f) Provide assistance to passengers with disabilities Stena Line processes the disability information you provide to us in order for us to provide you with any required assistance in relation to booked trips, accommodation and our Services. This processing of your personal data is based on your explicit consent. (g) Improve our Services In order to improve our Services (in order to fix bugs, quickly and easily identify and solve Website conversion problems, change the interface so you easily can access the information you search for or to highlight relevant offers on the Website), we will use name, contact details, site information based on your IP address, browser information, booking reference number and itinerary information about your trip(s) to obtain statistics on how you use our Services. We do this by the performance of customer satisfaction surveys and market research or by analysing your use of our Services. When we use your personal data to improve our Services, we use it in an aggregated form to the extent possible. This processing of your personal data is based on our legitimate interest. (h) Prevent abuse of Services To the extent necessary, your name, address and IP address (as relevant in each specific case) may be used in order for us to prevent abuse and credit card fraud. This processing of your personal data is based on our legitimate interest. (i) Prevent suspended persons from booking journeys Stena Line stores date of suspension, name, birth date (personal identity number for Swedish citizens) and booking reference number of passengers that have breached our safety on board regulations in order for us to pre-vent that such persons book journeys. This processing of your personal da-ta is based on our legitimate interest. (j) Direct marketing We use name, contact details, itinerary information about your trip(s) and booking history to the extent you have provided us with such personal data when using our Services to send newsletters, offers, relevant information about our Services and reminders of initiated but incomplete bookings. We send you these by mail, text message, e-mail and other forms of electronic communication. This processing of your personal data is based on our le-gitimate interest. You have a right to, at any time, opt-out from receiving direct marketing as described in Section 6 (j). If you do this, Stena Line will no longer send such direct marketing to you. (k) Handling of customer complaints and defend and/or establish legal claims We solely use personal data as relevant in each specific case in order to handle any customer complaints or defend and/or establish legal claims. This processing of your personal data is based on our legitimate interest. (l) Demonstrate compliance with a legal obligation Stena Line stores documentation of passport and identification details and information about who claims to be a parent of a minor when performing identification checks in order to demonstrate for relevant authorities that we comply with the identity check requirement in the Safety on Ships Or-dinance (Sw. Fartygssäkerhetsförordningen (2003:438)) and/or with laws and regulations applicable at relevant local market. This processing of your personal data is based on our legitimate interest. With whom do we share your personal data? In order to fulfill the purposes listed above, Stena Line may share your personal data with the following recipients. (a) Stena AB (publ) (b) Stena Rederi AB (c) External payment providers (d) Stena Line Ltd. (e) Stena Line Irish Sea Ferries Ltd. (f) Stena Line BV (g) Stena Line GmbH & Co. KG (h) Stena Line Danmark A/S (i) Stena Line Norge AS (j) Stena Line Polska Sp.z o.o (k) UAB Stena Line (l) SIA Stena Line (m) Retail & Food Services in Sweden AB (n) Other ferry companies, bus carriers, entities providing accommodation services and other contractors (where this is necessary to fulfill your booked trip) (o) The police, customs or other authorities (p) Our external Check in Teams: Sartori & Berger; Port of Kiel (q) Advertising and retargeting platforms, like Google Adwords, Youtube and Facebook (r) Service suppliers who we engage in order to provide you services such as web-hosting companies, mailing vendors, analytics providers, information technology providers, event hosting services, etc. Will we transfer your personal data outside of the EU/EEA? Stena Line might transfer some of your personal data to the countries outside the EU/EEA listed below. If the EU Commission has not decided that a country listed below ensures an adequate level of protection for your personal data, then we will provide a description of the safeguards implemented by us or the legal basis relied on by us to ensure that the transfer of your personal data is in com-pliance with European data protection legislation. You are welcome to obtain a copy of the above described safeguard(s) by con-tacting our Data Protection Officer. Please see section 11 in this privacy policy for contact details. What rights do you have? Below is a summary of the rights you have under European data protection legis-lation. The exercise of these rights is free of charge and you may exercise the rights by sending an email or mail to the contacts listed at the end of this docu-ment. You can also use the contact form provided on the web site. In addition, whenever you receive an email concerning a reservation you have made through our Services, you will be able to link to your reservation to update it. Please do not hesitate to contact us should have any questions regarding your rights (see contact details in the end of this privacy policy). Note that Stena Line will always assess a request to exercise a right to determine whether the request is valid. All rights listed below are not absolute and excep-tions may apply. In addition to the rights set forth below, you always have the right to lodge a complaint with a supervisory authority regarding Stena Line’s processing of your personal data. (a) Right of access. You are upon request entitled to receive a copy of your personal data that Stena Line processes and also to obtain supplementary information about Stena Line’s processing of your personal data. (b) Right to rectification. You have the right to have your personal data corrected and/or completed if it is inaccurate and/or incomplete. (c) Right to erasure. You have the right to request that Stena Line erases your personal data without undue delay in the following circumstances: - the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed; - you withdraw your consent to a processing activity and there is no other legal basis for the processing; - you make a valid objection to the processing of your personal data; - the personal data has been unlawfully processed; or - the personal data has to be erased for compliance with a legal obliga-tion. (d) Right to restrict processing. You have the right to request restriction of the processing of your personal data in the following circumstances: - the accuracy of the personal data is under examination; - the processing is unlawful or is no longer needed for the purposes of the processing, but you oppose the erasure of personal data and re-quest restriction instead; - Stena Line no longer needs the personal data, but you need the per-sonal data for the establishment, exercise or defence of legal claims; or - you have objected to the processing of your personal data and such objection is under verification. (e) Right to data portability. Under certain circumstances you have the right to receive the personal data concerning you which you have provided to Stena Line in order to transmit these to another service provider if the processing of the personal data is based on your consent or the perfor-mance of a contract. (f) General right to object. You have the general right to, at any time, ob-ject to the processing of your personal data that is based on Stena Line’s le-gitimate interests. If you object we have to demonstrate that we have com-pelling legitimate grounds for such processing or that we need the personal data for the establishment, exercise or defence of legal claims. (g) Right to object to direct marketing. You have a right to, at any time, object to the processing of your personal data for direct marketing purpos-es. If you do this, Stena Line may no longer process your personal data for such purposes. How can you contact us? You may come in contact with us through the following communication channels: Headquarters: Address: Stena Line Scandinavia AB, 405 19 Gothenburg, Sweden E-mail: info.se@stenaline.com Contact details to our local area teams can be found here: https://www.stenalinefreight.com/Contact Please note that we have appointed a so-called Data Protection Officer that you may contact if you have any questions about the processing of your personal da-ta. Our Data Protection Officer Wiebke Jensen may be contacted at dpo@stenaline.com .
1.1 2.1 3.1 4.1 4.2 5.1 6.1 6.2 7.1 9.1 9.2 9.3 9.4 9.5 9.6 10.1 10.2 11.1 12.1 12.2 12.3 12.4 12.5 12.6 12.7 13.1 13.2 13.3 13.4 14.1 15.1 15.2 15.3 15.4 15.5 15.6 15.7 16.1 17.1 17.2 18.1 19.1 19.2 19.3 19.4 19.5 20.1 21.1 21.2 21.3 22.1 23.1 24.1 24.2 24.3 24.4 24.5 24.6 25.1 26.1 26.2 27.1 27.2 27.3 27.4 27.5 27.6 27.7 27.8 28.1 28.2 29.1 30.1 30.2 30.3 30.4 30.5 30.6 31.1 32.1 33.1 33.2 33.3 34.1 35.1 36.1 37.1 39.1 40.1 41.1 41.2 42.1 43.1 44.1 45.1 45.2 45.3 45.4 45.5 46.1 47.1 48.1 49.1 50.1 51.1 51.2 51.3 51.4 51.5 51.6 51.7 52.1 53.1 53.2 53.3 54.1 55.1 56.1 57.1 57.2 58.1 59.1 60.1 61.1 61.2 62.1 63.1 63.2 64.1 65.1 66.1
Politika privatnosti Dobro došli na stranice naše Politike privatnosti. Obavijest o korištenju kolačića na web stranici Marvie Hotel & Health Ova web stranica koristi se kolačićima nužnim za rad sustava koji su neophodni za korištenje našom web stranicom, te statističkim kolačićima (Google Analytics) koji služe za prikupljanje informacija i izvještavanje o statistici upotrebe web stranice, u svrhu poboljšanja funkcionalnosti web stranice. Kolačići skupljaju informacije na anoniman način, ne spremaju nikakve osobne podatke, ne otkrivaju identitet pojedinačnog korisnika, te ih stoga nije moguće isključiti, niti se traži pristanak na korištenje istih. Vaša nam je privatnost od ključne važnosti. KRUPA d.o.o. (Marvie Hotel and Health) nalazi se na adresi: Dračevac 11, 21000 Split, Hrvatska Društvo KRUPA d.o.o. (Marvie Hotel and Health) provodi politiku poštovanja vaše privatnosti u pogledu svih informacija koje možemo prikupiti tijekom upravljanja našom mrežnom stranicom. Ova Politika privatnosti primjenjuje se na www.marviehotel.com/ (u daljnjem tekstu: mi, nas ili www.marviehotel.com/). Poštujemo vašu privatnost i posvećeni smo zaštiti podataka koji omogućavaju identitificiranje osobe, a koje nam dajete putem mrežne stranice. Donijeli smo ovu politiku privatnosti (Politika privatnosti) kako bismo objasnili koje se informacije mogu prikupljati putem naše mrežne stranice, kako se koristimo tim informacijama i u kojim okolnostima te informacije možemo otkrivati trećim stranama. Ova se Politika privatnosti primjenjuje samo na informacije koje prikupljamo putem mrežne stranice i ne primjenjuje se na naše prikupljanje informacija iz drugih izvora. Ovom Politikom privatnosti, zajedno s Uvjetima korištenja objavljenima na našoj mrežnoj stranici, utvrđena su opća pravila i politike kojima je uređeno vaše korištenje našom mrežnom stranicom. Ovisno o vašim aktivnostima prilikom posjećivanja naše mrežne stranice, od vas će se možda zatražiti da prihvatite dodatne uvjete. Posjetitelji mrežne stranice Poput većine operatora mrežnih stranica, KRUPA d.o.o. (Marvie Hotel and Health) prikuplja informacije koje ne omogućavaju identificiranje osobe, a kakve obično stavljaju na raspolaganje mrežni preglednici i poslužitelji, kao što su vrsta preglednika, jezične postavke, stranica s koje je provedeno upućivanje te datum i vrijeme svakog zahtjeva posjetitelja. Društvo KRUPA d.o.o. (Marvie Hotel and Health) prikuplja informacija koje ne omogućavaju identificiranje osobe kako bi bolje razumjelo na koji se način posjetitelji KRUPA d.o.o. (Marvie Hotel and Health) koriste stranicama društva. Društvo KRUPA d.o.o. (Marvie Hotel and Health) povremeno može objaviti agregirane informacije koje ne omogućavaju identificiranje osobe, primjerice objavom izvješća o trendovima u korištenju njegove mrežne stranice. Društvo KRUPA d.o.o. (Marvie Hotel and Health) također prikuplja informacije koje potencijalno omogućavaju identificiranje osobe, kao što su IP adrese za prijavljene korisnike i za korisnike koji komentiraju objave na blogu na stranici http://www.marviehotel.com/. Društvo KRUPA d.o.o. (Marvie Hotel and Health) objavljuje IP adrese prijavljenih korisnika i komentatora isključivo u istim okolnostima u kojima koristi i objavljuje informacije koje omogućavaju identificiranje osobe, kako je opisano u nastavku. Prikupljanje informacija koje omogućuju identificiranje osobe Određeni posjetitelji mrežnih stranica društva KRUPA d.o.o. (Marvie Hotel and Health) žele stupiti u interakciju s društvom KRUPA d.o.o. (Marvie Hotel and Health) na načine zbog kojih društvo KRUPA d.o.o. (Marvie Hotel and Health) mora prikupljati informacije koje omogućavaju identifikaciju osobe. Količina i vrsta informacija koje društvo KRUPA d.o.o. (Marvie Hotel and Health) prikuplja ovisi o prirodi te interakcije. Primjerice, od posjetitelja koji se prijave za blog na stranici http://www.marviehotel.com/ tražimo da navedu korisničko ime i adresu e-pošte. Sigurnost Sigurnost vaših osobnih podataka nam je važna, ali imajte na umu da nijedna metoda prijenosa putem interneta i nijedna metoda elektroničkog pohranjivanja nije 100 % sigurna. Iako nastojimo koristiti komercijalno prihvatljive načine zaštite vaših osobnih podataka, ne možemo jamčiti njihovu potpunu sigurnost. Oglašavanje Oglase koji se prikazuju na našoj mrežnoj stranici korisnicima mogu pružati oglašivački partneri, koji postavljaju kolačiće (cookies). Ovi kolačići omogućuju poslužitelju da prepozna vaše računalo svaki put kad vam pošalje internetski oglas kako bi prikupljao informacije o vama ili ostalim osobama koje se koriste vašim računalom. Ove informacije među ostalim omogućuju oglašivačkim mrežama da pružaju ciljane oglase za koje vjeruju da će vam biti zanimljivi. Ova Politika privatnosti obuhvaća uporabu kolačića od strane društva KRUPA d.o.o. (Marvie Hotel and Health) i ne obuhvaća uporabu kolačića od strane drugih oglašivača. Poveznice na vanjske stranice Naša usluga može obuhvaćati poveznice na vanjske stranice kojima ne upravljamo. Ako odaberete poveznicu treće strane, bit ćete usmjereni na stranicu te treće strane. Savjetujemo vam da pregledate politiku privatnosti i uvjete korištenja svake stranice koju posjećujete. Nemamo nadzor nad sadržajem, politikama privatnosti ili praksama bilo koje treće strane, proizvodima ili uslugama i ne preuzimamo odgovornost za njih. Agregirana statistika Društvo KRUPA d.o.o. (Marvie Hotel and Health) može prikupljati statističke podatke o ponašanju posjetitelja njegove mrežne stranice. Društvo KRUPA d.o.o. (Marvie Hotel and Health) može javno prikazivati te informacije ili ih pružati drugima. Međutim, društvo KRUPA d.o.o. (Marvie Hotel and Health) ne objavljuje vaše informacije koje omogućavaju identifikaciju osobe. Kolačići Kako bi obogatilo i usavršilo vaše iskustvo na internetu, društvo KRUPA d.o.o. (Marvie Hotel and Health) koristi se kolačićima, sličnim tehnologijama i uslugama koje pružaju druge osobe kako bi vam prikazalo personalizirani sadržaj, odgovarajuće oglase i u svrhu pohranjivanja vaših postavki na vašem računalu. Kolačić je niz informacija koje mrežna stranica pohranjuje na računalu posjetitelja te koje posjetiteljev preglednik pruža mrežnoj stranici svaki put kad se posjetitelj vrati. Društvo KRUPA d.o.o. (Marvie Hotel and Health) koristi se kolačićima kako bi pomoglo društvu KRUPA d.o.o. (Marvie Hotel and Health) da identificira i prati korisnike, njihovo korištenje stranice http://www.marviehotel.com/ i njihov izbor u pogledu pristupa mrežnoj stranici. Posjetitelji mrežne stranice društva KRUPA d.o.o. (Marvie Hotel and Health) koji ne žele da se na njihova računala pohranjuju kolačići trebaju postaviti svoje preglednike na odbijanje kolačića prije posjeta mrežnim stranicama društva KRUPA d.o.o. (Marvie Hotel and Health); međutim, određene značajke mrežnih stranica društva KRUPA d.o.o. (Marvie Hotel and Health) možda neće ispravno raditi bez kolačića. Ako se nastavite kretati našom mrežnom stranicom bez promjene svojih postavki za kolačiće, pristajete na uporabu kolačića društva KRUPA d.o.o. (Marvie Hotel and Health). Promjene Politike privatnosti Iako je većina promjena najčešće manje važnosti, društvo KRUPA d.o.o. (Marvie Hotel and Health) može povremeno izmijeniti svoju Politiku privatnosti, po isključivom nahođenju društva KRUPA d.o.o. (Marvie Hotel and Health). Društvo KRUPA d.o.o. (Marvie Hotel and Health) potiče posjetitelje da često posjećuju ovu stranicu kako bi provjerili je li došlo do promjena Politike privatnosti. Ako se nastavite koristiti ovom stranicom nakon promjena ove Politike privatnosti, to znači da prihvaćate takve promjene. Izjava o zaštiti osobnih podataka Marvie Hotel and Health Općenite informacije: Ova Izjava o zaštiti osobnih podataka za Marvie Hotel and Health primjenjuje se od 25. svibnja 2018. Korištenjem naših usluga povjeravate nam svoje podatke. Ova Izjava opisuje koje podatke prikupljamo, na koji ih način obrađujemo, te u koje ih svrhe upotrebljavamo, kao i Vaša prava povezana s Vašim podacima. a) Za obradu podataka odgovoran je: Voditelj obrade Krupa d.o.o. Dračevac 11 21 000 Split Adresa e-pošte za kontakt: info@marviehotel.com Obrazac zahtjeva o pravima ispitanika dostavlja se na: info@marviehotel.com b) Ako se koristimo uslugama vanjskih pružatelja za obradu Vaših osobnih podataka, govorimo o obradi (osobnih podataka) po nalogu. I u tom smo slučaju odgovorni za zaštitu Vaših osobnih podataka. Vrste osobnih podataka: Upotrebljavamo sljedeće osobne podatke: ime i prezime, OIB, spol, adresa stanovanja, državljanstvo, vrsta, broj i datum izdavanja, identifikacijske isprave, datum, mjesto i država rođenja, broj i datum isteka kreditne kartice, e-mail adresa; kontakt broj (telefon/mobitel, fax). Svrhe obrade osobnih podataka i pravna osnova za obradu: Pravna osnova za obradu Vaših temeljnih osobnih podataka (ime i prezime, spol, adresa stanovanja, državljanstvo, vrsta, broj i datum izdavanja identifikacijske isprave, datum, mjesto i država rođenja) je Zakon o pružanju usluga u turizmu, konkretno Pravilnik o načinu vođenja popisa turista te o obliku i sadržaju obrasca prijave turista turističkoj zajednici, a kojim propisima je utvrđena svrha, i to obveza dostave naprijed navedenih podataka Hrvatskoj turističkoj zajednici preko sustava eVisitor. Pravna osnova za obradu naprijed navedenih podataka, kao i za obradu dodatnih podataka (OIB, broj i datum isteka kreditne kartice, e-mail adresa, kontakt broj (telefon/mobitel, fax) je ugovor koji se sklapa u svrhu pružanja i naplate usluga hotelskog smještaja, kao i ostalih povezanih usluga sa uslugama hotelskog smještaja. Vaše osobne podatke, i to e-mail adresu, koristimo u svrhu slanja newslettera. Pravna osnova za obradu ovih osobnih podataka je Vaša privola. Vaše osobne podatke obrađujemo kod Vaših upita/prigovora/zahtjeva u skladu s važećim propisima. Prosljeđivanje osobnih podataka: Molimo da vodite računa da smo Vaše osobne podatke (ime i prezime, spol, adresa stanovanja, državljanstvo, vrsta, broj i datum izdavanja identifikacijske isprave, datum, mjesto i država rođenja) dužni dostaviti Hrvatskoj turističkoj zajednici preko sustava eVisitor, a sve temeljem Zakona o pružanju usluga u turizmu, konkretno Pravilnika o načinu vođenja popisa turista te o obliku i sadržaju obrasca prijave turista turističkoj zajednici. Iznošenje u treće zemlje: Vaše osobne podatke ne iznosimo izvan područja Republike Hrvatske. Razdoblje čuvanja: Važno je znati da ćemo Vaše osobne podatke (ime i prezime, OIB, spol, adresa stanovanja, državljanstvo, vrsta, broj i datum izdavanja, identifikacijske isprave, datum, mjesto i država rođenja, broj i datum isteka kreditne kartice, e-mail adresa; kontakt broj (telefon/mobitel, fax) čuvati do urednog ispunjenja svih prava i obveza iz ugovora koji se sklapa u svrhu pružanja i naplate usluga hotelskog smještaja, kao i ostalih povezanih usluga sa uslugama hotelskog smještaja. Molimo da dodatno uzmete u obzir da ne brišemo Vaše podatke u slučaju da je pokrenut postupak prisilne naplate neplaćenih potraživanja i/ili se vodi sudski ili drugi odgovarajući postupak u vezi s pruženom uslugom, sve do konačnog dovršetka postupka u skladu s važećim propisima. Dodatno ističemo da smo osobne podatke istaknute na računu za pružene usluge (ime, prezime, adresa, OIB) dužni čuvati 11 godina sukladno Zakonu o računovodstvu. Jednako tako, osobne podatke razvidne iz podnesene reklamacije dužni smo čuvati godinu dana sukladno Zakonu o pružanju usluga u turizmu i Zakonu o ugostiteljskoj djelatnosti. E-mail adresu koju ste nam dali u dodatne marketinške svrhe čuvati ćemo do povlačenja privole. Privolu možete povući u bilo kojem trenutku putem obrasca Prava ispitanika dostupnog na web stranici www.marviehotel.com ili poštom na adresu Peričićeva 1. Obrada osobnih podataka do povlačenja privole je zakonita. Obveza pružanja osobnih podataka: Obrada osobnih podataka (ime i prezime, spol, adresa stanovanja, državljanstvo, vrsta, broj i datum izdavanja, identifikacijske isprave, datum, mjesto i država rođenja, , e-mail adresa; kontakt broj (telefon/mobitel, fax) je propisana Zakonom o pružanju usluga u turizmu, konkretno Pravilnikom o načinu vođenja popisa turista te o obliku i sadržaju obrasca prijave turista turističkoj zajednici. Bez dostave naprijed navedenih podataka (kao i dodatnih osobnih podataka kao što su OIB, broj i datum isteka kartice, e-mail) nećemo Vam biti u mogućnosti pružiti usluge hotelskog smještaja, kao i ostale povezane usluge sa uslugama hotelskog smještaja. E-mail adresu u dodatne marketinške svrhe nam niste dužni dati, ali nećete biti u mogućnosti primati najnovije obavijesti i ponude koje bi mogle odgovarati Vašim interesima i sklonostima. Prava ispitanika: a) Pravo na ispravak : Ako obrađujemo Vaše osobne podatke koji su nepotpuni ili netočni, u bilo kojem trenutku od nas možete zatražiti da ih ispravimo ili dopunimo. b) Pravo na pristup: Imate pravo dobiti potvrdu o tome obrađujemo li Vaše osobne podatke ili ne, i tamo gdje je to slučaj imate pod uvjetima iz čl. 15. Opće uredbe o zaštiti podataka zatražiti pristup tim podacima. c) Pravo na brisanje: Od nas možete zatražiti brisanje svojih osobnih podataka ako smo ih obrađivali protupravno ili ta obrada predstavlja nerazmjerno zadiranje u Vaše zaštićene interese. Molimo da uzmete u obzir da postoje razlozi koji onemogućuju trenutačno brisanje, primjerice radi postojanja obveze čuvanja sukladno zakonskim obvezama. d) Pravo na ograničenje obrade : Od nas možete zatražiti ograničenje obrade svojih podataka: ako osporite točnost podataka tijekom perioda koji nam omogućava provjeru točnosti tih podataka, ako je obrada podataka bila protupravna, ali odbijate brisanje i umjesto toga tražite ograničenje korištenja podacima, ako nam podaci više nisu potrebni za predviđene svrhe, ali su Vam još potrebni radi ostvarenja pravnih zahtjeva ili ako ste podnijeli prigovor. e) Pravo na mogućnost prijenosa podataka: Od nas možete zatražiti da Vam podatke koje ste nam povjerili radi arhiviranja dostavimo u strukturiranom obliku, u uobičajenom strojno čitljivom formatu: ako te podatke obrađujemo na temelju suglasnosti koju ste nam dali i koju možete opozvati ili radi ispunjenja našeg ugovora i ako se obrada vrši s pomoću automatiziranih procesa. f) Pravo na prigovor: Ako Vaše podatke obrađujemo radi izvršenja zadaća od javnog interesa ili pri izvršavanja službene ovlasti ili se prilikom njihove obrade pozivamo na naše legitimne interese, možete podnijeti prigovor protiv takve obrade podataka ako postoji interes zaštite Vaših podataka. g) Pravo na pritužbu: Ako ste mišljenja da smo prilikom obrade Vaših podataka prekršili hrvatske ili europske propise o zaštiti podataka, molimo da nam se obratite kako bismo razjasnili eventualna pitanja. Svakako imate pravo uložiti pritužbu nadležnom nadzornom tijelu. h) Ostvarivanje prava: Ako želite ostvariti neko od navedenih prava, obratite nam se koristeći se našim podacima za kontakt iz članka 1. ove Izjave ili putem obrasca pod nazivom Zahtjev ispitanika dostupnog na našoj web stranici www.marviehotel.com. i) Potvrda identiteta: U slučaju dvojbe možemo zatražiti dodatne informacije radi provjere Vašeg identiteta. To služi zaštiti Vaših prava i privatne sfere. j) Zlouporaba prava: Ako biste se nekim od navedenih prava koristili prečesto i s očitom namjerom zlouporabe, možemo naplatiti administrativnu pristojbu ili odbiti obraditi Vaš zahtjev. Automatizirano donošenje odluka: U odnosu na Vaše osobne podatke ne provodimo proces automatiziranog donošenja odluka. Izmjene ove Izjave: Možemo izmijeniti ovu izjavu, a o čemu ćete biti pravovremeno obaviješteni, a što uključuje između ostalog i objavu na internetskim stranicama www.marviehotel.com.