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Data protection Data protection statement WashTec – Data protection statement We are glad to see that you are interested in the content of our Website and our company. The protection of your individual-related data in the course of its collection, processing and use on the occasion of your visit to our Website is very important to us. Your data are protected in the context of the respective legal regulations. In the following, you will find information on which data are collected during your visit to our homepage – and how these data are used. Website data protection notice SUMMARY DATA PROTECTION NOTICE Revision date: 30.01.2019 WashTec AG (“WashTec” or “we” or “our”) and each of its affiliates and subsidiaries (collectively the “WashTec Group”) take data protection seriously. This Data Protection Notice provides users of the website www.washtec.de and www.auwa.de, and all other WashTec websites referring to this Data Protection Notice (collectively, “websites”) with information on how we, as controller within the meaning of the General Data Protection Regulation (“GDPR”) and the ePrivacy Regulation (“ePrivacy Regulation”), collect and process personal data and other data concerning users in connection with their use of the website. Please note that other websites of the WashTec Group may be subject to different data protection notices. Categories of personal data and purposes of processing When you use our website, create a customer account or order products through our website, we process the following metadata: Browser type and version, operating system, interface, referrer URL, pages viewed, date, time, IP address and, if applicable, the following personal data: Your name and other identification information, your payment information, order information, and requests for marketing materials. We process the personal data for the following purposes: Provision of access to our website, quality improvement, managing your user account, answering your queries, provision of marketing materials, provision of requested products and services, fulfilment of contractual obligations and exercise of claims in law. For further information, please see heading 1 of the Full Data Protection Notice. Basis of processing and legal consequences One of the central requirements of data protection law is that all processing of personal data must have a lawful purpose. We primarily make use of the following lawful purposes: The processing is necessary (i) for performance of a contract, (ii) for compliance with a legal obligation, (iii) in order to protect the vital interests of you or a third party, (iv) for the purpose of legitimate interests pursued by us or by a third party, except where those interests are overridden by your interests or fundamental rights and freedoms. For further information, please see heading 2 of the Full Data Protection Notice. Categories of recipients and international transfers We transfer your personal data to other WashTec Group companies, processors, other companies in relation to transactions and, in accordance with applicable law, public authorities, courts, outside consultants and similar third parties; some such recipients are domiciled outside of the EU. For further information, please see heading 3 of the Full Data Protection Notice. Storage periods Your personal data will be erased as soon as it is no longer needed for the purposes for which it was originally collected, or as required by applicable law. For further information, please see heading 4 of the Full Data Protection Notice. Your rights Under applicable law, you have certain rights in relation to the processing of your personal data, in each case in accordance with the applicable statutory provisions, such as the right of access to your data and the right to rectification, erasure and portability. Please direct your questions to WashTec AG, Argonstraße 7, 86153 Augsburg, 0821/5584-0, washtec[at]washtec.de. For further information, please see heading 5 of the Full Data Protection Notice. Cookies and other tracking technologies Our website uses cookies and other tracking technologies. For further information, please see heading 6 of the Full Data Protection Notice. Questions and contact information If you have any questions about this Data Protection Notice or if you wish to exercise your rights as a data subject, please contact our Data Protection Officer or us as controller. Controller: WashTec AG Argonstraße 7 86153 Augsburg Email: washtec[at]washtec.de Data Protection Officer: WashTec AG Data Protection Officer Mr Lars Breitlich Argonstraße 7 86153 Augsburg Email: datenschutzbeauftragter[at]washtec.de Revision of this Data Protection Notice Both the summary and the Full Data Protection Notice are subject to revision. We will notify you of revisions by appropriate means. FULL DATA PROTECTION NOTICE Categories of personal data and purposes of processing: What personal data do we process and why? 1.1 Metadata You can use the website without providing personal data about yourself. In such cases, we collect only the following metadata, which results from the use of the website: Browser type and version, operating system and interface, referring website (referral URL), pages viewed, the date and time you access our website, and your Internet Protocol (IP) address. Your IP address is used to provide you with access to our website. Once your IP address is no longer needed for this purpose, we truncate it by removing the last octet of the address. The metadata, including the truncated IP address, is used to improve the quality of the website and the services offered through it by analysing use patterns. 1.2 User account When you create a user account on our website, you are asked to provide the following personal data about yourself: Name, gender (Mr. or Ms.), postal address, email address, phone number, selected password for your user account, payment information, billing and delivery address, and (optional) requests for marketing materials. We process such personal data to manage your user account, to answer your questions, to provide requested products or services, to provide marketing materials to the extent permitted by law, to analyse your interests for marketing purposes, to improve our website in line with use patterns and for technical management or for other purposes that you have consented to. 1.3 Orders for products When you order a product on our website, we collect and process the following personal data about you: Name, gender (Mr. or Ms.), postal address, email address, phone number, payment information, billing and delivery address, product type and quantity, purchase price, order date, order status, returns, enquiries to customer service and (optional) requests for marketing materials. We process such personal data to fulfil contractual obligations and process your orders, provide customer service, comply with legal obligations, defend, establish and exercise claims in law, provide marketing materials to the extent permitted by law, and analyse your interests for marketing purposes. 1.4 Newsletter When you state that you wish to receive our newsletter, we collect and process the following personal data about you: Email address and (optional) whether you wish to receive marketing emails or postal mailings. We process such personal data to send out the newsletter and other marketing materials to the extent permitted by law and to analyse your interests for marketing purposes. Basis of processing and legal consequences: What is the legal basis for the processing of your personal data and what happens if you do not wish to provide personal data? The legal basis for the collection, processing and use of personal data by the company is as follows: - You have given consent to the processing of your data for one or more specific purposes; - The processing is necessary for the performance of a contract to which you are party or, at your request, to take steps prior to entering into a contract; - The processing is necessary for compliance with a legal obligation to which we are subject; - The processing is necessary in order to protect your vital interests or those of another natural person; - The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in WashTec; - The processing is necessary for the purpose of legitimate interests pursued by us or by a third party, except where those interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data. These legitimate interests are the fulfilment of the processing purposes specified under heading 1, in particular so that we can process your orders, fulfil contractual obligations and inform you about product innovations; - Other applicable legal bases for data processing, notably under provisions stipulated in the law of Member States. The provision of your personal data is required by law or contract. The provision of your personal data is necessary in order to enter into a contract with us or for the receipt of services/products you have requested. The provision of your personal data is voluntary. Not providing personal data can be to your detriment; for example, you will not be able to receive certain products and services. However, not providing personal data does not lead to any legal consequences. Categories of recipients and international transfers: Who do we share your personal data with and where are they located? We may transfer your personal data to third parties for the above-described purposes as follows: - Within the WashTec Group: We and any company in the WashTec Group may receive your personal information for the purposes described above. Internal departments within WashTec may receive your personal data commensurate with the categories of personal data and purposes for which the personal data was collected. For example, our IT department may have access to your account information, and our sales department may have access to your account information or data relating to product orders. In addition, further departments within WashTec may have access to personal data about you on a need-to-know basis, for example the legal department, the finance department or the internal audit department. - To processors: Specific third parties, which may or may not be affiliated companies, may receive your personal data in order to process it on instruction (“processors”) if this is necessary for the processing purposes described above; examples include website, customer service, marketing and IT support service providers, as well as other service providers who support us in maintaining our business relationship with you. Processors are contractually obliged to implement suitable technical and organisational measures to secure the personal data and to process the personal data only as instructed. - Other recipients: In accordance with applicable data protection law, we may transfer personal data to law enforcement agencies, government and judicial authorities, lawyers, outside consultants or business partners. In the event of corporate acquisitions and mergers, personal data may be transferred to third parties involved in the acquisition or merger. We will not share your personal data with third parties for advertising, marketing or other purposes without your consent. Access to your personal data is restricted to persons who have a need to know in order to perform their work. International transfers: The personal data we collect and receive from you may be transferred to and processed by recipients located inside or outside the European Economic Area (“EEA”). Some of the recipients outside the EEA are EU-U.S. Privacy Shield certified and others are in countries subject to current adequacy decisions (notably Andorra, Argentina, Canada (for non-public entities subject to the Canadian Personal Information Protection and Electronic Documents Act), Switzerland, Faroe Islands, Guernsey, Israel, Isle of Man, Jersey and New Zealand). In all transfers, a level of data protection is ensured that is recognised and adequate from a European data protection perspective. Other recipients may be located in countries that do not ensure an adequate level of data protection from a European data protection perspective. We will take all necessary precautions to ensure that all security measures necessary under data protection law are taken when transferring to countries outside the EEA. With regard to transfers to countries that do not ensure an adequate level of data protection, we will take appropriate security precautions in transfers, such as standard data protection clauses issued by the European Commission or a supervisory authority, approved codes of conduct together with binding and enforceable commitments by the recipient or approved certification mechanisms together with binding and enforceable commitments by the recipient. You may contact us as specified under heading 7 below and request a copy of such appropriate security precautions. Storage periods: How long do we store your personal data? Your personal data will be stored for as long as is necessary to provide you with the services and products you request. When your contractual relationship with us comes to an end or your account is deleted, or when you terminate your relationship with us in any other way, we will remove your personal data from our systems and records and/or properly anonymise it so that you can no longer be identified from it (unless we have to retain your data to comply with legal or regulatory obligations to which WashTec is subject, such as for tax reasons). We may retain your contact details and information about the interest you have expressed in our products and services for a longer period if you have consented to WashTec sending you marketing materials. We may also be required under applicable law to retain certain personal data for a period of ten years after the relevant tax year. We may retain your personal data after termination of our contractual relationship if your personal data is necessary for compliance with other applicable laws or if we require your personal information, exclusively on a need-to-know basis, in order to establish, exercise or defend a claim in law. As far as is possible, we will restrict the processing of your personal data to such limited purposes after termination of our contractual relationship. Your rights: What are your rights and how can you assert them? Right to revoke consent: If you have given your consent to the collection, processing and use of your personal data (in particular to receiving direct marketing communications via email, text message or telephone), you can revoke that consent at any time with effect for the future. Revoking consent does not affect the lawfulness of processing performed prior to revocation. If you wish to revoke your consent, please contact us as specified under heading 7 below. You can object to the use of your personal data for marketing purposes without incurring any costs other than basic telecommunication charges. Additional data protection rights: In accordance with applicable data protection laws, you may have the right (i) of access to your personal data, (ii) to rectification of your personal data, (iii) to erasure of your personal data, (iv) to restrict the processing of your personal data (v) to data portability; and/or (vi) to object to the processing of your personal data (including to the creation of a profile). Please note that these rights may be restricted under applicable local data protection law. Below you will find more information about your rights under the GDPR: - Right of access to your personal data: You have the right to obtain information from us as to whether your personal data is processed, and, if it is, the right of access to that personal data. Your right of access includes – among other things – the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipient to whom the personal data has been or will be disclosed. This is not an absolute right, however, and the interests of other persons may limit your right of access. You have the right to receive a free copy of the processed personal data. For any further copies you request, we may charge a reasonable fee based on administrative costs. - Right to rectification: You have the right to obtain from us the rectification of inaccurate personal data concerning you. Depending on the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. - Right to erasure (right to be forgotten): You have the right to obtain from us the erasure of your personal data. - Right to restriction of processing: You have the right to obtain from us the restriction of processing of your personal data. In this event, the data concerned will be marked and may only be processed by us for specific purposes. - Right to data portability: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit that data to another entity without hindrance from us. - Right to object: You have the right to object, on grounds relating to your particular situation, at any time to our processing of personal data concerning you and we may be obliged no longer to process your personal data. There may be such a right to object in particular if we collect and process your personal data for direct marketing purposes or to create a user profile in order to obtain a better picture of your interest in our products and services. If you have a right to object and you exercise that right, your personal data will no longer be processed by us for such purposes. You may exercise this right by contacting us as specified under heading 7. There may not be such a right to object if the processing of your personal data is necessary in order to take steps prior to entering into a contract or to perform an existing contract with you. If you no longer wish to receive direct marketing material via email, text message/MMS, fax or telephone, you must revoke your consent as described above. To exercise your rights, please contact us as specified under heading 7. You also have the right to lodge a complaint with the competent data protection supervisory authority. Cookies and other tracking technologies This website uses cookies and other tracking technologies. When you visit our website, open our emails, or view our services online, we or an authorised third party may send a cookie. Cookies are small text files that are placed on your device. When a website is accessed, a cookie placed on your device sends information to the party that put it there. Cookies are very common and are used on many websites. A cookie typically contains the name of the domain that sent it, its lifetime, and a value (typically a unique number). A more detailed explanation of what cookies are and how they work can be found at www.allaboutcookies.org. The overview below lists the cookies we use on our website. Google Analytics _gat and _ga: This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses ‘cookies’, which are text files placed on visitors’ computers, to help the website operators analyse how visitors use the site. The information generated by the cookie about the visitors’ use of the website will generally be transmitted to and stored by Google on servers in the United States. On this website, IP anonymisation has been activated. The IP addresses of Google users from European Union member states, or from other states contracting to the Agreement on the European Economic Area, will be shortened. Only in exceptional cases will a complete IP address be transferred to a Google server in the United States and shortened there. On behalf of the website operator, Google will use this information for the purpose of evaluating the website for its users, in order to compile reports on website activity, and to provide other services relating to website activity and internet usage for website operators. Google will not associate the IP address transferred in the context of Google Analytics with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full functionality of this website. Furthermore, users can prevent the collection of data about their use of the website (including their IP address) generated by the cookie, and the processing of data by Google, by downloading and installing the browser plug-in through the following link: The current link is: https://tools.google.com/dlpage/gaoptout?hl=en If you do not wish to use the browser plugin or if you use a device that the plugin cannot be installed on (such as a mobile device), please click the following link to create an opt-out cookie that will prevent future data collection by Google Analytics on this website (note that the opt-out cookie only works in this browser and only for this domain; if you delete cookies in this browser, you will need to click here again): Disable Google Analytics Further information about Google Analytics: Visit developers.google.com for information on how Google Analytics uses cookies: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. Visit the Google Analytics privacy page provided by Google: https://www.google.com/analytics/learn/privacy.html - EquityStory: This cookie is only used on subpages that are technically operated by our third party provider EQS. It is used to define a session for our server. - julia: This cookie is only used on subpages that are technically operated by our third party provider EQS. It is used to identify you on the website. In particular, it show if you have visited the website before. This enables us not just to count how many page views there have been on multiple pages, but also how many visitors have viewed the website. This cookie is also used to collect additional information such as details on your browser, the size of the browser window, and the device that you use to visit the website (such as mobile device or desktop computer). - romeo: This cookie is only used on subpages that are technically operated by our third party provider EQS. It is used to track views of other pages belonging to our third-party provider EQS Group AG. Questions and contact information If you have any questions about this Data Protection Notice or if you wish to exercise your rights as specified under heading 5, please contact us at: WashTec AG Argonstraße 7 86153 Augsburg Email: washtec[at]washtec.de Please contact WashTec Data Protection Officer at: WashTec AG Data Protection Officer Mr Lars Breitlich Argonstraße 7 86153 Augsburg Email: datenschutzbeauftragter[at]washtec.de Revision of this Data Protection Notice We may revise this Data Protection Notice from time to time in response to changes in legal, regulatory or operational requirements. We will notify you of such changes, including when they will come into effect by updating the ‘Revision date’ at the top of this Notice or as otherwise required by law. Supplier/ business partner data protection notice SUMMARY DATA PROTECTION NOTICE Version date: 18.05.2018 WashTec AG, Argonstraße 7, 86153 Augsburg (“WashTec” or “we” or “our”) provide(s) this Supplier/Business Partner Data Protection Notice (“Data Protection Notice”) in order to explain our policy as controller regarding the collection, processing and use of the personal data of our current and future suppliers, shareholders, customers and other business partners (collectively “business partners”) and of employees of our business partners. Scope This summary of the Data Protection Notice applies to you if you are a current or former business partner of WashTec or if you are an employee of a current or former business partner of WashTec. Categories of personal data and purposes of processing If you are a business partner of WashTec or an employee of a business partner of WashTec, we may collect the following categories of personal data: Name, business contact details, employer name, title/function, services offered and provided, contract data, content of communications, payment information, billing information and business relationship history. For further information, please see heading 2 of the Full Data Protection Notice. Purposes, legal basis and consequences of processing Business partner data is collected, processed and used to perform the contract with the business partner (including the performance of contractual obligations, invoice processing, communication, and regulatory compliance and due diligence measures) and for marketing and customer relationship management activities, security measures and anti-fraud measures. For further information, please see heading 3 of the Full Data Protection Notice. Categories of recipients and international transfers We transfer your personal data to other WashTec Group companies, processors, companies that we acquire and, in accordance with applicable law, public authorities, courts, outside consultants and similar third parties; some such recipients are domiciled outside of the EU. For further information, please see heading 4 of the Full Data Protection Notice. Storage periods Your personal data will be erased as soon as it is no longer needed for the purposes for which it was originally collected, or as required by applicable law. For further information, please see heading 5 of the Full Data Protection Notice. Your rights Under applicable law, you have certain rights in relation to the processing of your personal data, in each case in accordance with the applicable statutory provisions, such as the right of access to your data and the right to rectification, erasure and portability. Please direct your questions to WashTec AG, Argonstraße 7, 81653 Augsburg, 0821/5584-0, washtec[at]washtec.de for further information, please see heading 6 of the Full Data Protection Notice. Questions and contact information If you have any questions about this Data Protection Notice or if you wish to exercise your rights as a data subject, please contact us at: WashTec AG, Argonstraße 7, 81653 Augsburg, 0821/5584-0, washtec[at]washtec.de. FULL DATA PROTECTION NOTICE Scope This Notice applies to you if you are a current or former business partner of WashTec (such as a consult or business owner) or if you are an employee of a business partner of WashTec who is in contact with WashTec on behalf of that business partner. Categories of personal data WashTec collects, processes and uses the following categories of personal data from you or from authorised third parties (such as your supervisor, public authorities or public resources) (collectively, “business partner data”): - Business partner personal data: Name, business contact details, goods or services offered or provided, contract data, content of communications (such as emails or business letters), payment information, billing information and business relationship history; - Business partner employee personal data: Name, business contact details, employer name, title/function and content of communications (such as emails or business letters). Purposes, legal basis and consequences of processing Business partner data is collected, processed and used for the purposes of performing the contract with the business partner (including the performance of contractual obligations, invoice processing, communication, and regulatory compliance and due diligence measures) and for marketing and customer relationship management (“CRM”) activities, security activities and anti-fraud activities (collectively “processing purposes”). The legal basis for the collection, processing and use of personal data by the company is as follows: - Performance of the contract with the business partner; - Legitimate interest of WashTec, other WashTec Group companies or other third parties (such as public authorities or courts) where the legitimate interest concerns the following: company-wide information exchange, marketing and CRM activities, anti-fraud, combating misuse of IT systems or anti-money laundering, deployment of a whistleblowing system, physical security, IT and network security, internal investigations or potential mergers and acquisitions; - Consent; - Compliance with legal obligations; - Protection of your vital interests or those of another person; - Performance of a task carried out in the public interest or in the exercise of official authority vested in WashTec. The provision of business partner data is voluntary and serves the purpose of entering into and/or performing the contract with the business partner. Failure to provide business partner data may cause the corresponding administrative and administrative processes with respect to the business partner to be delayed or prevented from proceeding. Categories of recipients and international transfers WashTec may disclose your business partner data to third parties for the following purposes: - Within the WashTec Group: WashTec and any WashTec Group company may receive your personal data for processing purposes, in particular to conduct periodic reviews in order to ensure compliance with applicable laws and internal policies, and to respond to or meet requests and statutory requirements. - Within specific acquiring or acquired companies: If WashTec’s business should be sold or transferred in whole or part or if WashTec should acquire another entity and integrate it into WashTec’s business (or if a similar transaction should be planned), your personal data may be transferred to the other company prior to the transaction (for example as part of due diligence) or after the transaction, in accordance with the applicable legal provisions, including the law applicable to the other company. - To processors: Specific third parties, irrespective of whether or not they are affiliates, may receive your personal data in order to process it on instruction (“processors”) if this is necessary for the processing purposes, in particular in order to provide IT and other administrative support (such as service providers providing vendor support or IT hosting and maintenance support), for compliance with applicable law and for other activities. Processors are contractually obliged to implement suitable technical and organisational measures to secure the personal data and to process the personal data only as instructed. Access to your personal data is restricted to persons who have a need to know in order to perform their work. WashTec may disclose your personal data to public authorities, courts, outside consultants and similar third parties where required or permitted by law. International transfers The personal data we collect and receive from you may be transferred to and processed by recipients located inside or outside the European Economic Area (“EEA”). Some of the recipients outside the EEA are EU-U.S. Privacy Shield certified and others are in countries subject to current adequacy decisions (notably Andorra, Argentina, Canada (for non-public entities subject to the Canadian Personal Information Protection and Electronic Documents Act), Switzerland, Faroe Islands, Guernsey, Israel, Isle of Man, Jersey and New Zealand). In all transfers, a level of data protection is ensured that is recognised and adequate from a European data protection perspective. Other recipients may be located in countries that do not ensure an adequate level of data protection from a European data protection perspective. We will take all necessary precautions to ensure that all security measures necessary under data protection law are taken when transferring to countries outside the EEA. With regard to transfers to countries that do not ensure an adequate level of data protection, we will take appropriate security precautions in transfers, such as standard data protection clauses issued by the European Commission or a supervisory authority, approved codes of conduct together with binding and enforceable commitments by the recipient or approved certification mechanisms together with binding and enforceable commitments by the recipient. You may contact us as specified in Section 7 below and request a copy of such appropriate security precautions. Storage periods WashTec and/or our service providers store your personal data in accordance with the applicable data protection laws to the extent necessary for performance of our obligations and only for the period of time necessary for fulfilment of the purposes for which the data were collected. If WashTec should no longer need your personal data, we will remove it from our records and/or take steps to properly anonymise it so that you can no longer be identified from it (unless we have to retain your data to comply with legal or regulatory obligations to which WashTec is subject). Personal data in contracts, communications and business letters may be subject to statutory retention requirements requiring retention for up to ten years. All other business partner data is normally erased five years after termination of the business relationship between you and WashTec. Your rights Right to revoke your consent: If you have given your consent to the collection, processing and use of your personal data (in particular to receiving direct marketing communications via email, text message/MMS, fax or telephone), you can revoke that consent at any time with effect for the future. Revoking consent does not affect the lawfulness of processing performed prior to revocation. If you wish to revoke your consent, please contact us as specified in Section 7 below. You can also object to the use of your personal data for direct marketing purposes without incurring any costs other than basic telecommunication charges. Additional data protection rights: In accordance with applicable data protection laws, you may have the right (i) of access to your personal data, (ii) to rectification of your personal data, (iii) to erasure of your personal data, (iv) to restrict the processing of your personal data (v) to data portability; and/or (vi) to object to the processing of your personal data. Please note that these rights may be restricted under applicable local data protection law. Below you will find more information about your rights under the GDPR: - Right of access to your personal data: You have the right to obtain information from us as to whether your personal data is processed, and, if it is, to access to that personal data. Your right of access includes – among other things – the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipient to whom the personal data has been or will be disclosed. This is not an absolute right, however, and the interests of other persons may limit your right of access. You have the right to receive a free copy of the processed personal data. For any further copies you request, we may charge a reasonable fee based on administrative costs. - Right to rectification: You have the right to obtain from us the rectification of inaccurate personal data concerning you. Depending on the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement. - Right to erasure (right to be forgotten): You have the right to obtain from us the erasure of your personal data. - Right to restriction of processing: You have the right to obtain from us the restriction of processing of your personal data. In this event, the data concerned will be marked and may only be processed by us for specific purposes. - Right to data portability: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit that data to another entity without hindrance from us. - Right to object: You have the right to object, on grounds relating to your particular situation, at any time to our processing of personal data concerning you and we may be obliged no longer to process your personal data. There may be such a right to object in particular if we use your personal data to create a user profile in order to obtain a better picture of your interest in our products and services. If you have a right to object and you exercise that right, your personal data will no longer be processed by us for such purposes. You may exercise this right by contacting us as specified in Section 7. There may not be such a right to object if the processing of your personal data is necessary in order to take steps prior to entering into a contract or to perform an existing contract with you. If you no longer wish to receive direct marketing material via email, text message/MMS, fax or telephone, you must revoke your consent as described above. To exercise your rights, please contact us as specified in Section 7. You also have the right to lodge a complaint with the competent data protection supervisory authority. Questions and contact information If you have any questions about this Notice or if you wish to exercise your rights in accordance with Section 6, please contact us at: WashTec AG, Argonstraße 7, 81653 Augsburg, 0821/5584-0, washtec[at]washtec.de. WashTec on Social Media WashTec auf Facebook Data privacy notice for the WashTec Facebook page This data privacy notice (status 2018, November 20) applies to the information offering from WashTec AG and each of its affiliates and subsidiaries (collectively the “WashTec Group” or “WashTec”) available for access on Facebook at www.facebook.com (“WashTec Facebook page”). The WashTec Facebook page is operated by WashTec on the technical platform of Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2 (“Facebook”). This notice is intended to inform you about the processing of data on the WashTec Facebook page by WashTec and advise you of information published by Facebook relating to the processing of personal data by Facebook. Processing of data by WashTec If you are registered with Facebook, you can have a message sent to us via the “Message” function. Such messages are invisible to other Facebook users. We process the personal data contained in a message sent by you to WashTec exclusively in order to respond to your inquiry. The legal basis for such processing is Art. 6 I f) of the General Data Protection Regulation (GDPR). Insofar as you wish to enter into a contractual relationship with WashTec with your inquiry, the legal basis for such processing is Art. 6 I b) GDPR. The message will be deleted if your inquiry has been answered, and no other grounds exist to entitle or oblige us to keep the said message. The WashTec Data Protection Notice will otherwise apply. There you will find details including information about your rights in relation to the processing of your personal data, plus options for contacting us on questions relating to data protection. We are not cognizant of the manner in which messages sent to WashTec are analyzed, interpreted or otherwise processed by Facebook. In this regard, we refer you to the information in the section “Processing of data by Facebook”. WashTec utilizes the statistical information relating to the use of the WashTec Facebook page that Facebook makes available via the “Facebook Insights” function. When you visit the WashTec Facebook page, certain data relating to your visit – which may include personal data – will be transferred to, and processed by, Facebook, including for providing the “Facebook Insights” function. On account of this, WashTec and Facebook may be regarded as “joint controllers” in respect of this data and the terms of use agreed between WashTec and Facebook have been complemented by a so-called joint controller agreement in order to comply with data privacy law. This joint controller agreement is available at https://www.facebook.com/legal/terms/page_controller_addendum. Further details on Facebook Insights can be found in the section “Processing of data by Facebook”. Over and above the processing of personal data as set out in this section, WashTec exercises no influence on the processing of personal data in connection with your use of the WashTec Facebook page. We would like point out that you make use of the WashTec Facebook page and its function on your own responsibility. This applies in particular to the use of interactive functions (e.g. comment, share, rate). You can find further information below in the section “Processing of data by Facebook”. Processing of data by Facebook When you visit the WashTec Facebook page, Facebook records details including your IP address and further information, which is directed to Facebook via cookies on your terminal device. Among other purposes, this information is used to supply WashTec, as the operator of the WashTec Facebook page, with statistical information about the reach of the WashTec Facebook page. Facebook provides further details on this via the following link: https://de-de.facebook.com/help/pages/insights. Facebook’s Cookie policy may be found at: https://www.facebook.com/policies/cookies/. The data relating to you that is gathered in this connection is processed by Facebook and under certain circumstances supplied to countries outside the European Union. Facebook sets out what information it obtains and how this is used in its “Data Policy”. The “Data Policy” can be accessed via the following link: https://www.facebook.com/privacy/explanation. The official WashTec Facebook page can be reached at http://www.facebook.com/WashTec/. WashTec on Instagram The WashTec Website Data Protection Notice applies to the official WashTec Instagram page. WashTec on LinkedIn The WashTec Website Data Protection Notice applies to the official WashTec LindkedIn page . The LinkedIn privacy policy is available here. WashTec on Youtube The WashTec Website Data Protection Notice applies to the official WashTec Youtube page. WashTec on Twitter This is the official WashTec Twitter channel: @WashTec_AG The official Twitter channels of the Communications team of WashTec Group (WashTec AG and each of its affiliates and subsidiaries - collectively the “WashTec Group” or “WashTec”) will keep you informed on relevant topics of general interest concerning WashTec. Any content or opinions provided by Twitter users other than @WashTec_AG are solely the responsibility of each individual author and do not necessarily reflect the opinion of WashTec. WashTec cannot be held responsible for any third party content. As links may be included in tweets, please be aware that WashTec is not responsible for content on any website not operated by WashTec. Additionally, WashTec cannot be held responsible or liable for the accuracy and completeness of all information provided on the Twitter channel of WashTec. Use this information at your own risk. Note: On Twitter we are a guest of an external media platform with its own data privacy rules and terms of service. WashTec has no influence on the rules set by the platform: Twitter terms of service Twitter privacy policy Responsible for the content of the Twitter channel @WashTec_AG according to Paragraph 55, Section 2 of the German Interstate Broadcasting Agreement (Rundfunkstaatsvertrag) is: Thomas Brenner WashTec AG Argonstraße 7 86153 Augsburg, Germany Commercial register no. at Augsburg local court: HRB 81. Corporate Information WashTec on Xing The WashTec Website Data Protection Notice applies to the official WashTec Xing page. Data protection information according to Art. 13 GDPR for photo upload Description of the processing activity The data protection information is provided by you in connection with the uploading of images via the WashTec photo upload facility on the WashTec AG website. Name and contact details of the responsible person WashTec AG, Argonstraße 7, 86153 Augsburg, Germany Phone: +49 (0)821 5584 0; e-mail: washtec@washtec.de Contact details of the company data protection officers WashTec AG Data protection officer Argonstraße 7, 86153 Augsburg, Germany Phone. +49 (0)821 5584 1111, e-mail: datenschutzbeauftragter@washtec.de Purposes and legal bases of the processing Your data will be collected within the scope of a marketing project for the purpose of contacting you (e.g. in case of queries). Your data will be processed on the basis of Art. Categories of personal data processed The following categories of personal data are processed: - Surname, first name - e-mail address - If applicable, vehicle registration number, if shown on the picture (made unrecognisable), - If applicable, pictures of natural persons (will be deleted) as well as comparable data. These are only used for internal administration. Source of the data Your data has been collected directly from you by the person responsible. Recipients or categories of recipients of the personal data The recipient of the data is the person responsible or a company associated with this person who has been entrusted with the processing of the images. A disclosure to third parties does not occur. If vehicle registration numbers are visible on the pictures, they will be retouched. Transfer of personal data to a third country Not envisaged. Duration of storage of personal data The personal data will be deleted as soon as they are no longer required for the aforementioned purpose, at the latest after 6 months. Data subjects rights According to the EU General Data Protection Regulation (GDPR), you have the following rights: If your personal data are processed, you have the right to obtain information about the data stored about you (Art. If incorrect personal data are processed, you have the right to rectification (Art. If the legal requirements are met, you can request the deletion or restriction of the processing and lodge an objection against the processing (Art. 17, 18 and 21 GDPR). If you have consented to data processing or if there is a data processing agreement and data processing is carried out using automated procedures, you may be entitled to data transferability (Art. If you make use of the rights mentioned above, the responsible person will check whether the legal requirements for this are met. To exercise your rights, please contact the data protection officer. If you have any complaints regarding data protection, you can contact the responsible supervisory authority: Bayerisches Landesamt für Datenschutzaufsicht (Data Protection Authority of Bavaria), Promenade 27, 91522 Ansbach, Germany. Data protection information according to Article 13 GDPR contact form Processing activity This data protection information is provided in connection with the contact form on the WashTec AG website, in addition to the data protection declaration for the use of our website. Name and contact details of controller WashTec AG, Argonstrasse 7, 86153 Augsburg, Germany Phone: +49 (0)821 5584 0; email: washtec@washtec.de Contact details of company Data Protection Officer: WashTec AG Data Protection Officer Argonstrasse 7, 86153 Augsburg, Germany. Phone +49 (0)821 5584 1111; email: datenschutzbeauftragter@washtec.de Purpose and legal basis of processing Your data is collected in the context of your contact enquiry for the purpose of answering your specific enquiry and, if necessary, for the purpose of acquiring, questioning and informing interested parties. The legal basis for processing your data is Article 6(1)(f) GDPR. Categories of personal data processed The following categories of personal data are processed: - Salutation, surname, first name - Address with street, house number, postcode and city - Email address and similar data. The data is only used for internal purposes. Source of data The controller has collected your data directly from you. Recipients or categories of recipients of personal data The recipient of the data is the controller or an affiliated company entrusted with processing the data. Transfer of personal data to any third country Not intended. Duration of storage of personal data The personal data will be deleted at the latest after six months if no longer needed for the above purpose. Your rights as data subject You have the following rights under the EU General Data Protection Regulation: If your personal data is processed, you have the right of access to personal data concerning you that is stored (Article 15 GDPR). If inaccurate personal data is processed, you have the right to rectification (Article 16 GDPR). If the legal requirements are met, you have the right to obtain deletion or restriction of processing or to object to the processing (Articles 17, 18 and 21 GDPR). If you have consented to data processing or processing is based on a contract and data processing is carried out by automated means, you may be entitled to data portability (Article 20 GDPR). If you make use of the above rights, the controller will verify that the legal requirements for doing so are met. To exercise your rights, please contact the Data Protection Officer. If you have any complaints regarding data protection, you can contact the competent supervisory authority: Bayerisches Landesamt für Datenschutzaufsicht (Bavarian Data Protection Authority), Promenade 27, 91522 Ansbach, Germany. EasyCarWash data protection notice Downloads 201908-EasyCarWash-Data-Protection-Notice-UK.pdf 201908-EasyCarWash-Datenschutzerklaerung-DE.pdf 20180616-Charte-de-confidentialité-ECW.pdf 201908-EasyCarWash-Data-Protection-Notice-IT.pdf 201908-EasyCarWash-Data-Protection-Notice-ES.pdf 201908-EasyCarWash-Data-Protection-Notice-DK.pdf 201908-EasyCarWash-Data-Protection-Notice-NO.pdf 201908-EasyCarWash-Data-Protection-Notice-NL.pdf
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Informacije o zaštiti podataka za postojeće i potencijalne klijente (Status ožujak 2018., verzija br. Informacije o zaštiti podataka u svezi s našom obradom podataka sukladno člancima 13., 14. i 21. Opće uredbe o zaštiti podataka (General Data Protection Regulation - GDPR) Zaštitu podataka shvaćamo ozbiljno te vas stoga ovdje obavještavamo o načinu obrade vaših podataka i o odgovarajućim zahtjevima i pravima koja imate prema važećim propisima o zaštiti podataka. Voditelj obrade podataka i kontakt podaci Voditelj obrade podataka: Mazda Motor Croatia d.o.o. Hektorovićeva 2 Zagreb info@mazda.hr Svrhe i pravna osnova za obradu vaših podataka Osobne podatke obrađujemo u skladu s odredbama Opće uredbe o zaštiti podataka (General Data-Protection Regulation - GDPR), nacionalnim zakonom o zaštiti podataka i drugim mjerodavnim propisima o zaštiti podataka (detalji se nalaze u tekstu koji slijedi). Pojedinosti o vrsti podataka koji se obrađuju i načinu na koji se koriste uvelike ovise o uslugama koje se traže ili koje su dogovorene u pojedinačnim slučajevima. Daljnje pojedinosti ili dodaci vezani uz obradu podataka nalaze se u pripadajućim ugovorima, obrascima, izjavi o privoli i/ili drugim informacijama koje su vam dane (npr. u kontekstu korištenja naše web stranice ili u našim uvjetima korištenja). Nadalje, ovi se podaci o zaštiti podataka mogu s vremena na vrijeme ažurirati, kao što možete vidjeti na našoj web stranici. Svrhe temeljem izvršavanja sporazuma ili predugovornih radnji (Čl. 6., odjeljak 1 b GDPR-a) Obrada osobnih podataka se provodi radi izvršavanja ugovora koje smo sklopili s vama i vaših narudžbi. Obrada posebice služi kako bi se pružilo jamstvo proizvođača, opcija produljenog jamstva, pomoć na cesti, usluga Mazda Care Service, održavanje digitalnog zapisa servisa (Digital Service Record – DSR), procesi vezani uz dobru reputaciju, programi bonusa za osobe s invaliditetom, subvencije za financiranje vozila itd. Obrada osobnih podataka provodi se i radi provedbe mjera i aktivnosti unutar okvira predugovornih odnosa, npr. s potencijalnim klijentima koji traže probnu vožnju. Temeljem vaših narudžbi mi pružamo potrebne usluge, mjere i aktivnosti. To uglavnom uključuje komunikaciju s vama koja je vezana uz ugovor, provjeru transakcija, narudžbi i ostalih sporazuma, kao i kontrolu kvalitete putem odgovarajuće dokumentacije, pritužbi, jamstava i postupaka vezanih uz dobru reputaciju, mjere kojima se kontroliraju i optimiziraju poslovni procesi te izvršavanje općih obveza brige, kontrole i nadzora od strane podružnica (npr. društvo-majka); praćenje i održavanje proizvoda – i cestovne sigurnosti (npr. kampanjama povlačenja i servisa) te razvoj proizvoda –i unaprjeđenje, statističke procjene za korporativno upravljanje, evidenciju i kontrolu troška, izvješćivanje, internu i vanjsku komunikaciju, upravljanje u kriznim situacijama, knjigovodstvenu i poreznu procjenu operativnih usluga, upravljanje rizikom, ulaganje pravnih zahtjeva i obrane u slučaju pravnih sporova; osiguranje informatičke sigurnosti (između ostalog i provjere sustava i vjerodostojnosti) i opće sigurnosti, uključujući i sigurnost objekata i postrojenja, osiguranje i izvršenje domaćih nadležnosti (npr. putem kontrola pristupa); jamstvo cjelovitosti, autentičnosti i raspoloživosti podataka, sprječavanje i istragu kaznenih djela; kontrolu od strane nadzornih tijela ili vlasti (npr. revizije). Svrhe unutar okvira legitimnog interesa naše strane ili trećih strana (čl. 6., odjeljak 1. GDPR-a) Osim za stvarno ispunjenje (pred)ugovora, vaše podatke obrađujemo kadgod je takvo što potrebno kako bi se zaštitili naši legitimni interesi ili oni trećih strana, a naročito u sljedeće svrhe: - Oglašavanje ili ispitivanje tržišta i javnog mnijenja, uz uvjet da se niste protivili korištenju vaših podataka; - Prikupljanje informacija i razmjena podataka s kreditnim agencijama kada takvo što nadilazi naš ekonomski rizik; - Ispitivanje i optimizacija procesa radi analize potreba; - Daljnji razvoj usluga i proizvoda, ali i postojećih sustava i procesa; - Otkrivanje osobnih podataka unutar okvira dubinske analize u toku pregovora o prodaji poduzeća; - Radi usporedbe europskih i međunarodnih antiterorističkih popisa ukoliko takvo što nadilazi zakonske obveze; - Obogaćivanje naših podataka, npr. korištenjem ili ispitivanjem javno pristupačnih podataka; - Statističke procjene ili analiza tržišta; - Vrednovanje; - Ulaganje pravnih zahtjeva i obrana u pravnim sporovima koji se ne mogu izravno pripisati ugovornim odnosima; - Ograničena obrada podataka ako brisanje nije moguće ili ako je moguće samo uz nerazmjerno veliki napor zbog posebne vrste pohrane; - Razvoj sustava bodovanja ili automatiziranih procesa donošenja odluka; - Sprječavanje i istraga kaznenih djela, ako to nije isključivo u svrhu ispunjavanja zakonskih zahtjeva; - Sigurnost objekata i postrojenja (npr. putem kontrole pristupa i video nadzora) ukoliko takvo što nadilazi opće dužnosti brižnog postupanja; - Interne i vanjske istrage, pregledi sigurnosti; - Bilo kakvo praćenje ili snimanje telefonskih razgovora radi kontrole kvalitete i svrhe osposobljavanja; - Čuvanje i održavanje potvrda iz područja privatnog prava ili službenih vlasti; - Preuzimanje i izvršavanje domaćih ovlasti putem odgovarajućih mjera, kao i video nadzor zbog zaštite klijenata i zaposlenika te radi osiguranja dokaza u slučaju počinjenja kaznenih djela i radi njihovog sprječavanja. Svrhe u okviru vaše privole (čl. 6., odjeljak 1a GDPR-a) Vaši se osobni podaci mogu se obrađivati i za određene posebne svrhe (npr. korištenje komunikacijskih sustava poduzeća radi privatnih razloga; Vaše fotografije/video zapisi radi objave na Intranetu/Internetu) kao rezultat vaše privole. Stoga možete u bilo kojem trenutku povući ovu privolu. Ovo se primjenjuje i na povlačenje izjava o privoli koja su nam izdane prije stupanja na snagu GDPR-a, odnosno prije 25. svibnja 2018. Posebno ćete biti obaviješteni o posljedicama povlačenja ili odbijanja pružanja privole u odgovarajućem tekstu privole. Općenito, povlačenje privole primjenjuje se samo na budućnost. To se ne odnosi na obradu koja se odvijala prije izdavanja privole i ista ostaje zakonita. Svrhe koje se odnose na poštivanje pravnih obveza (čl. 6., odjeljak 1c GDPR-a) ili javnog interesa (čl. 6., odjeljak 1e GDPR-a) Kao i svi ostali subjekti koji djeluju u poslovnoj sferi, i mi podliježemo nizu zakonskih obveza. Ovdje se uglavnom radi o pravnim zahtjevima (npr. trgovački i porezni propisi), ali i o primjenjivim propisima o nadzoru i ostalim zahtjevima koje postavljaju tijela vlasti. Svrhe obrade mogu uključivati i provjere identiteta i dobi, sprječavanje prijevare i pranja novca (npr. usporedbe s europskim i međunarodnim antiterorističkim popisima), poštivanje obveza kontrole i obavješćivanja prema poreznom pravu, arhiviranje podataka u svrhu zaštite i sigurnosti podataka, kao i u svrhe revizije od strane poreznih savjetnika/revizora, fiskalnih i drugih tijela vlasti. Nadalje, može biti potrebno otkrivati osobne podatke unutar okvira mjera službene vlasti/suda radi prikupljanja dokaza, provedbe zakona i kaznenog progona ili udovoljavanja građanskopravnim zahtjevima. Kategorije podataka koje obrađujemo ako iste ne zaprimimo izravno od vas i njihovo podrijetlo Ako je to potrebno radi ugovornih odnosa s vama i aktivnosti koje vi provodite, možemo obrađivati podatke koje na zakonit način dobijemo od Mazdine mreže ili drugih poduzeća (npr. osiguravajućih kuća, pružatelja financijskih sredstava) ili trećih strana (kreditne agencije, organizacije koje objavljuju adrese). Nadalje, obrađujemo osobne podatke koje smo prikupili, zaprimili ili stekli na zakonit način iz javno pristupačnih izvora (poput, primjerice, trgovačkih registara i registara udruženja, građanskih evidencija, tiska, interneta i ostalih medija), ako je to potrebno i ako smijemo obrađivati takve podatke u skladu sa zakonskim odredbama. Relevantne kategorije osobnih podataka mogu naročito biti: Osobni podaci (ime i prezime, datum rođenja, mjesto rođenja, nacionalnost, bračni status, zanimanje/djelatnost i slični podaci, kontakt osoba, vozač i slični podaci) Kontakt podaci (adresa, e-mail, broj telefona i slični podaci) Zajmodavci i zajmoprimci Podaci o adresi (podaci iz registara stanovništva i slično) Podaci o vozačkoj dozvoli ili osobnoj iskaznici, Potvrda plaćanja/potvrda pokrića za bankovne i kreditne kartice Informacije o vašem financijskom statusu (kreditna sposobnost uključujući i bodovanje, odnosno, podaci za procjenu ekonomskog rizika) Povijest klijenta Tehnički podaci o vozilu uključujući i dijagnostiku Informacije o održavanju i popravcima Podaci o vašem korištenju telemedija koje mi pružamo (npr. vrijeme pristupa našim web stranicama, aplikacijama ili newsletteru, naše stranice/poveznice na koje ste kliktali ili unosi i slični podaci) Video podaci Primatelji ili kategorije primatelja vaših podataka Vaše podatke zaprimaju interni uredi ili organizacijske jedinice unutar našeg društva kojima su takvi podaci potrebni kako bi izvršili naše ugovorne i zakonske obveze ili kojima su takvi podaci potrebni u okviru obrade i provedbe naših legitimnih interesa. Vaši se podaci otkrivaju/prenose vanjskim uredima i osobama samo - U vezi s izvršavanjem ugovora; - U svrhe kada smo obvezni ili imamo pravo na davanje informacija, obavijesti ili kada smo obvezni ili imamo pravo na prosljeđivanje podataka (npr. poslodavčevoj organizaciji za osiguranje od odgovornosti, u okviru programa zdravstvenog osiguranja, fiskalnim vlastima) kako bi ispunili pravne obveze ili kada je prosljeđivanje podataka u javnom interesu (vidjeti broj 2.4.); - U onoj mjeri u kojoj vanjski pružatelji usluga koje smo mi angažirali obrađuju podatke kao obrađivači ugovora ili stranke koje obnašaju određene funkcije, (npr. pružatelji usluga za pomoć na cesti, opciju produljenog jamstva, uslugu Mazda Care Service, kao i pružatelji leasinga i ostalih oblika financiranja, vanjski podatkovni centri, podrška i održavanje IT aplikacija, arhiviranje, obrada dokumenata, usluge pozivnih centara, usluge provjere sukladnosti, kontroling, probir podataka radi suzbijanja pranja novca, validacija i zaštita podataka, provjera vjerodostojnosti, uništavanje podataka, nabava, administracija klijenata, poštanska priprema pošiljke, marketing, tehnologija medija, istraživanje, kontrola rizika, naplata, telefonija, upravljanje web stranicom, usluge revizije, kreditne institucije, tiskare ili poduzeća za zbrinjavanje podataka, kurirske službe, logistika); - Kao rezultat naših legitimnih interesa ili onih treće strane unutar okvira svrha koji je naveden pod brojem 2.2. (npr. državnim vlastima, kreditnim agencijama, agencijama za naplatu potraživanja, odvjetnicima, sudovima, procjeniteljima, poduzećima koja pripadaju grupacijama poduzeća te tijelima i instancama kontrole); - Ako ste nam dali privolu za prosljeđivanje podataka trećim stranama. Nadalje, ne smijemo prosljeđivati vaše podatke trećim stranama ako vas o tome nismo posebno obavijestili. Ako angažiramo pružatelje usluga u okviru obrade neke narudžbe, vaši će podaci biti podvrgnuti standardima sigurnosti koje smo sami razradili kako bi se na odgovarajući način zaštitili vaši podaci. U svim ostalim slučajevima primatelji smiju koristiti podatke samo u one svrhe u koje su im isti i poslani. Vremensko trajanje pohrane vaših podataka Obrađujemo i pohranjujemo vaše podatke za vrijeme trajanja našeg poslovnog odnosa. To uključuje razdoblje prije sklapanja ugovora (predugovorne pravne odnose) i izvršenje ugovora. Uz to, mi podliježemo i različitim obvezama držanja i dokumentiranja podataka koje proizlaze između ostalog iz trgovačkog i poreznog prava. Razdoblja i rokovi za držanje podataka i/ili dokumentiranje koji su tu utvrđeni su do deset godina nakon završetka ugovornog odnosa ili predugovornog pravnog odnosa. Nadalje, posebne zakonske odredbe mogu iziskivati i dulje rokove (npr. naša obveza praćenja proizvoda do kraja životnog vijeka vozila kako bismo mogli pokrenuti prema potrebi kampanje opoziva ili servisa). Ako podaci više nisu potrebni radi ispunjenja ugovornih ili zakonskih obveza i prava, isti se redovito brišu, osim ako nije potrebna njihova daljnja obrada – tijekom ograničenog vremena - radi ispunjenja svrha koje su popisane pod brojem 2.2. zbog važnijeg legitimnog interesa. Takvim važnijim legitimnim interesom se smatra slučaj, primjerice, kada nije moguće izbrisati podatke zbog posebne vrste pohrane ili ako je to moguće, ali samo uz nerazumno visok trošak, a obrada zbog drugih svrha je isključena odgovarajućim tehničkim i organizacijskim mjerama. Obrada podataka u trećoj zemlji ili od strane međunarodne organizacije Podaci se prosljeđuju uredima u zemljama izvan Europskog gospodarskog prostora EU/EEA (takozvane treće zemlje) kadgod je to potrebno radi izvršavanja ugovorne obveze prema vama (npr. ako budete poslani u drugu zemlju), ako to iziskuje zakon (npr. obveze obavještavanja prema poreznom pravu), ako je to u legitimnom interesu nas ili treće strane ili ako ste nam vi dali privolu za to. Istovremeno se vaši podaci mogu obrađivati u trećoj zemlji i u poveznici s uključivanjem pružatelja usluga u okvir obrade narudžbe. Ako Europska komisija nije izdala nikakvu odluku o postojanju razumne razine zaštite podataka za određenu zemlju, mi jamčimo da će vaša prava i slobode biti razumno zaštićeni i zajamčeni u skladu sa zahtjevima EU-a o zaštiti podataka kroz ugovorne sporazume u ovu svrhu. Na vaš zahtjev dat ćemo vam detaljne informacije. Možete zatražiti informacije o odgovarajućim i razumnim jamstvima i mogućnostima kako i gdje možete zaprimiti primjerak istih od službenika za zaštitu podataka unutar društva ili odjela za ljudske resurse koji je zadužen za vas. Pohrana podataka u vozilu U vašem su vozilu ugrađene elektroničke kontrolne jedinice. Takve kontrolne jedinice obrađuju podatke koje, primjerice, zaprime od senzora na vozilu ili ih stvaraju same ili ih razmjenjuju međusobno. Neke kontrolne jedinice su potrebne radi sigurnog rada vašeg vozila, druge vam pružaju podršku tijekom vožnje (sustavi pomoći pri vožnji), osiguravaju ugodniju vožnju ili funkcije sustava infotainment. Ispod su navedene opće informacije o obradi podataka u vozilu. Daljnje informacije koje se odnose na to koji se specifični podaci prikupljaju i pohranjuju u vašem vozilu i koji se prenose trećim stranama te u koju svrhu moguće je pronaći pod naslovom „zaštita podataka“ u odgovarajućim uputama za korištenje gdje se nalaze izravne poveznice s funkcionalnim specifikacijama na koje ovo utječe. Navedene su upute za korištenje su dostupne i online, a ovisno o konfiguracijama vozila, u digitalnom formatu. Osobni podaci Svako vozilo je identificirano jedinstvenim identifikacijskim brojem vozila. Takav se broj može povezati s postojećim i bivšim vlasnicima vozila. Podaci koji se prikupljaju iz vozila mogu se povezati s vlasnikom ili vozačem vozila i nekim drugim putem, npr. registarskom pločicom vozila. Podaci koje generiraju ili obrađuju kontrolne jedinice stoga mogu biti osobni podaci ili mogu, u određenim okolnostima, biti osobni identifikacijski podaci. Ovisno o tome koji su podaci o vozilu raspoloživi, moguće je izvući zaključke o, primjerice, vašem načinu vožnje, lokaciji ili smjeru kretanja ili obrascima potrošnje. Vaša prava u svezi sa zaštitom podataka Prema trenutno važećem pravu o zaštiti podataka, imate određena prava u odnosu na društva koja obrađuju vaše osobne podatke. Sukladno tome, imate pravo zatražiti sveobuhvatno otkrivanje informacija od proizvođača ili trećih strana bez ikakvog troška (npr. od strana koje su angažirane za usluge pomoći na cesti u slučaju kvara, pružatelja online usluga za vozilo), uz uvjet da su oni pohranili vaše osobne podatke. Možete zatražiti informacije o tome koji su podaci o vama pohranjeni, u koju svrhu i koje im je podrijetlo. Vaše pravo na informacije se proširuje i na prijenos podataka drugim trećim stranama. Podaci koji se isključivo pohranjuju lokalno u vozilu smiju se pregledati uz stručnu pomoć, npr. u automehaničarskoj radionici, a prema potrebi uz plaćanje. Pravni zahtjevi u svezi s otkrivanjem podataka U onoj mjeri u kojoj postoje pravni propisi, proizvođači imaju obvezu dati informacije koje pohranjuju na zahtjev javnih vlasti, i to u onoj mjeri u kojoj se to traži od slučaja do slučaja (npr., kada je u tijeku istraga određenog kaznenog djela). Javne vlasti smiju isto tako čitati podatke iz vozila u određenim slučajevima, ali unutar polja primjene mjerodavnog prava. Primjerice, u slučaju nesreće smiju se čitati informacije iz kontrolne jedinice zračnog jastuka kako bi se razjasnile okolnosti nesreće. Operativni podaci iz vozila Kontrolne jedinice obrađuju podatke kako bi vozilo moglo raditi. Takvi podaci uključuju, primjerice: - Informacije o stanju vozila (npr., brzina, usporavanje, bočno ubrzavanje, brzina vrtnje kotača, pokazatelj korištenja sigurnosnog pojasa), - Uvjete u okruženju (npr., temperatura, senzor za kišu, senzor razmaka). Ovi su podaci općenito nestalni, ne pohranjuju se dulje od vremena rada i samo se obrađuju unutar vozila. Kontrolne jedinice često sadrže medije za pohranu podataka. Oni se mogu koristiti za privremenu ili trajnu evidenciju informacija o stanju vozila, naprezanja komponenti, zahtjeva za održavanjem i tehničkih događaja i kvarova. Sljedeće se informacije mogu pohranjivati ovisno o tehničkoj konfiguraciji: - Radni uvjeti komponenti sustava (npr., razine napunjenosti, tlak u gumama i stanje akumulatora), - Kvarovi i nedostaci važnih komponenti sustava (npr. svjetla i kočnice), - Odgovor sustava na izvanredne uvjete vožnje (npr., aktivacija zračnih jastuka, aktivacija sustava kontrole stabilnosti), - Informacije o događajima u kojima je došlo do oštećenja vozila, - Za električna vozila, status napunjenosti visokonaponskog akumulatora i procijenjena udaljenost koju vozilo može prijeći prije idućeg punjenja. U posebnim slučajevima (npr. ako je vozilo utvrdilo nepravilnost u radu) može biti potrebno pohraniti podatke koji bi se inače smatrali promjenjivima. Ako koristite servis (npr., popravci i održavanje) možda će biti potrebno pročitati i iskoristiti pohranjene operativne podatke zajedno s identifikacijskim brojem vozila. Podatke iz vozila smiju čitati zaposlenici Mazdine mreže (npr. ovlaštene radionice, proizvođač) ili treće strane (npr., usluge pomoći na cesti u slučaju kvara, samostalne automehaničarske radionice). Isto se primjenjuje i u slučajevima koji su obuhvaćeni jamstvom i kod mjera osiguranja kvalitete. Podaci se obično očitavaju putem obveznog OBD-a (on-board diagnostics-ugrađenog dijagnostičkog sustava) u vozilu. Operativni podaci koji se na ovaj način očitavaju evidentiraju tehničke uvjete vozila ili pojedinačne komponente te tako pomažu pri dijagnostici kvarova, sukladnosti s obvezama koje proizlaze iz jamstva i unaprjeđenju kvalitete. Ovi podaci, a posebice informacije koje se tiču naprezanja komponenti, tehničkih događaja operativnih pogreški i drugih pogreški prenose se prema potrebi proizvođaču zajedno s identifikacijskim brojem vozila. Nadalje, odgovornost za proizvod spada pod odgovornost proizvođača. U ovu svrhu proizvođač koristi operativne podatke izvan vozila, primjerice, kampanje opoziva. Ovi podaci mogu se koristiti i za provjeru zahtjeva vezanih za zakonska jamstva klijenta i jamstva proizvođača. Memoriju grešaka u vozilu može resetirati djelatnik u servisu tijekom radova popravaka i održavanja ili na vaš zahtjev. Funkcije udobnosti vožnje i sustava infotainment Postavke i podešavanja u vozilu za udobnost vožnje možete pohraniti te ih mijenjati/resetirati u bilo kojem trenutku. Ovisno o posebnim konfiguracijama vozila to može uključivati: - Postavke sjedala i položaja upravljača, - Prilagodbe podvozja i postavke klimatizacijskog uređaja, - Podešavanja poput unutarnjeg osvjetljenja. Možete i sami ugraditi podatke u funkcije sustava infotainment u kontekstu odabrane konfiguracije. Ovisno o posebnim konfiguracijama vozila to može uključivati: - Podatke iz multimedija, npr., glazbu, filmove ili fotografije za reproduciranje u integriranom multimedijskom sustavu, - Podatke iz adresara koji se koriste zajedno s integriranim sustavom telefoniranje bez korištenja ruku ili integriranim sustavom navigacije, - Odredišta unesena u navigacijski sustav, - Podatke koji se odnose na korištenje Internet usluga. Ovi podaci vezani za funkcije udobnosti i sustav infotainment mogu biti pohranjeni lokalno u vozilu ili na uređaju kojeg ste spojili na vozilo (npr. pametni telefon, USB memorija ili uređaji za reprodukciju MP3 sadržaja). Ako ste ove podatke unijeli sami, moći ćete izbrisati u bilo kojem trenutku. Prijenos ovih podataka iz vozila izvršava se isključivo na vaš zahtjev, naročito u poveznici s postavkama koje ste odabrali prilikom korištenja online usluga. Integracija pametnih telefona, primjerice značajke poput Android Auto ili Apple Car Play Ako vaše vozilo ima odgovarajuću opremu, moći ćete spojiti vaš pametni telefon ili neki drugi mobilni uređaj na vozilo tako da možete isti kontrolirati korištenjem elemenata kontrole koji su integrirani u vozilo. Slike i zvukovi iz pametnog telefona mogu se reproducirati putem multimedijskog sustava vozila. Istovremeno se posebne informacije prenose u vaš pametni telefon. Ovisno o vrsti integracije to može uključivati podatke o lokaciji, o dnevnom/noćnom načinu rada i ostale općenite informacije o vozilu. Molimo upoznajte se s uputama za korištenje vozila/sustava infotainment. Integracija omogućuje korištenje odabranih aplikacija pametnog telefona, primjerice, navigaciju ili reprodukciju glazbe. Daljnja interakcija između pametnog telefona i vozila se ne odvija, a naročito ne postoji aktivni pristup podacima vozila. Prirodu bilo kakve daljnje obrade podataka određuje pružatelj aplikacija. Mogućnost korištenja postavki te odabir istih ovisi o pojedinačnoj aplikaciji i operativnom sustavu vašeg pametnog telefona. Online usluge Ako je vaše vozilo opremljeno bežičnom mrežnom vezom, to omogućuje razmjenu podataka između vašeg vozila i ostalih sustava. Bežična veza se uspostavlja putem odašiljačke i prijamničke jedinice koja je svojstvena vozilu ili mobilnog terminala (npr. pametnog telefona) kojeg ste ugradili. Online funkcije se mogu koristiti putem ovakve mrežne veze. To uključuje online usluge i aplikacije koje vam omogućuje proizvođač ili neki drugi pružatelj. Usluge koje pruža proizvođač Pojedinačne funkcije naših online usluga Mazda opisuje na odgovarajućim mjestima (npr. u uputama za korištenje i/ili na web stranici Mazde za pojedinačne zemlje) te ih pruža zajedno s informacijama o zaštiti podataka. Osobni podaci se mogu koristiti radi pružanja online usluga. Razmjena podataka u ovu svrhu odvija se putem zaštićene veze, primjerice, korištenjem namjenskih informatičkih sustava. Uz pružanje usluga, prikupljanje, obrada i korištenje osobnih podataka odvija se isključivo temeljem zakonske dozvole, primjerice, u slučaju sustava za pozive u nuždi koji su zakonski zahtjev, i to putem ugovornog sporazuma ili odobrenja. Možete aktivirati ili deaktivirati (ponekad uz naknadu) usluge i funkcije u vozilu, a ponekad i cjelokupnu bežičnu vezu. Funkcije i usluge koje su zakonski zahtjev, poput sustava za pozive u nuždi, su isključene iz ovog. Usluge trećih strana Ako želite koristiti online usluge drugih pružatelja (trećih strana), takve će usluge biti odgovornost navedenih pružatelja i podlijegat će njihovim uvjetima zaštite podataka i korištenja. Općenito proizvođač nema utjecaja na sadržaj koji se razmjenjuje na ovaj način. Molimo informirajte se kod odgovarajućih pružatelja usluga o prirodi, opsegu i svrsi prikupljanja i korištenja osobnih podataka u kontekstu usluga koje pružaju treće strane. Vaša prava na zaštitu podataka Ako su ispunjeni određeni uvjeti, možete ostvariti vaša prava na zaštitu podataka protiv nas - Imate pravo od nas dobiti informacije o vašim pohranjenim podacima u skladu s pravilima čl. 15. GDPR-a (ako se primjenjuje s ograničenjima u skladu s § 34 njemačkog Saveznog zakona o zaštiti podataka (BDSG)) - Ako to zatražite, ispravit ćemo vaše pohranjene podatke u skladu s čl. 16. GDPR-a ako su takvi podaci netočni ili nepotpuni. - Ako to želite, izbrisat ćemo vaše podatke u skladu s načelima čl. 17. GDPR-a ako to ne sprječavaju druge zakonske odredbe (npr. zakonske obveze zadržavanja podataka ili ograničenja iz § 35 njemačkog Saveznog zakona o zaštiti podataka (BDSG)) ili važniji interes s naše strane (primjerice, radi obrane naših prava i zahtjeva) - Uzimajući u obzir preduvjete utvrđene u čl. 18. GDPR-a, možete zatražiti da ograničimo obradu vaših podataka . - Nadalje, možete uložiti prigovor na obradu svojih podataka u skladu s čl. 21. GDPR-a, a kao rezultat toga mi moramo prekinuti obradu vaših podataka. Međutim, ovo se pravo na prigovor primjenjuje samo ako postoje iznimno posebne okolnosti vaše osobne situacije, čime se prava našeg društva suprotstavljaju vašem pravu na prigovor. - U skladu s odredbama čl. 20. GDPR-a imate isto tako pravo primiti vaše podatke u strukturiranom, uobičajeno upotrebljavanom i strojno čitljivom formatu ili na prijenos takvih podataka trećoj strani. - Nadalje, imate pravo na povlačenje privole koju ste nam dali radi obrade vaših osobnih podataka, u bilo kojem trenutku i s budućim učinkom (vidjeti broj 2.3.). - Isto tako imate pravo uložiti pritužbu nadzornom tijelu koje je zaduženo za zaštitu podataka (čl. 77. GDPR-a). Međutim, preporučujemo da uvijek prvo pritužbu pošaljete našem službeniku za zaštitu podataka. Kadgod je to moguće, vaše prijave za ostvarivanje vaših prava trebale bi biti poslane u pisanom obliku na gore navedenu adresu ili izravno našem službeniku za zaštitu podataka. Opseg vaših obveza pružanja podataka Morate nam samo dati one podatke koji su potrebni za uspostavljanje i izvršenje poslovnog odnosa ili predugovornog odnosa ili radi prikupljanja koje smo zakonski dužni provesti. Bez navedenih podataka općenito ne možemo sklopiti sporazum niti nastaviti s izvršenjem istog. To se može odnositi i na podatke koji će se kasnije tražiti u okviru ugovornog odnosa. Ukoliko budemo tražili podatke od vas izvan ovog što je utvrđeno, posebno ćete biti obaviješteni o dobrovoljnoj prirodi ovakvog davanja informacija. Postojanje automatiziranog pojedinačnog donošenja odluka (uključujući i izradu profila) Ne koristimo nikakav postupak isključivo automatiziranog donošenja odluka kako je utvrđeno člankom 22. GDPR-a. Ako budemo u budućnosti uspostavljali takav postupak u pojedinačnim slučajevima, o tome ćemo vas posebno obavijestiti ako to zahtijeva zakon. U određenim uvjetima možemo djelomično obrađivati vaše podatke s ciljem procjene određenih osobnih aspekata (izrada profila). Kako bismo vam dali ciljane informacije i savjete o proizvodima, moguće je da ćemo koristiti alate procjene. Oni će nam omogućiti izradu proizvoda koji su prilagođeni potrebama, komunikaciju i oglašavanje, uključujući i ispitivanje tržišta i javnog mnijenja. Takvi se postupci mogu koristiti radi procjene vaše solventnosti i kreditne sposobnosti, kao i za suzbijanje pranja novca i prijevare. Moguće je korištenje „bodovnih vrijednosti“ kako bi se procijenila vaša kreditna sposobnost ili kreditna sposobnost općenito. U slučaju bodovanja, vjerojatnost izvršenja obveza plaćanja temeljem ugovora se izračunava korištenjem matematičkih metoda. Takve bodovne vrijednosti pomažu i nama, primjerice, u procjeni naše kreditne sposobnosti, kod donošenja odluka u kontekstu sklapanja poslova koji se tiču proizvoda te su iste uključene u naše upravljanje rizikom. Izračun se zasniva na matematički i statistički priznatim i dokazanim metodama koje se temelje na vašim podacima, a oni uključuju naročito prihode, rashode, postojeće obveze, zanimanje, poslodavca, staž, iskustvo iz prethodnog poslovnog odnosa, podmirenje prethodnih kreditnih obveza u skladu s ugovorom i informacije od kreditnih agencija. Informacije o nacionalnosti i posebnim kategorijama osobnih podataka temeljem čl. 9 GDPR-a se ne obrađuju. Informacije o vašem pravu na prigovor temeljem čl. 21. GDPR-a 1.Imate u svakom trenutku pravo na ulaganje prigovora na obradu vaših podataka koja se provodi temeljem čl. 6, odjeljka 1f GDPR-a (obrada podataka temeljem jačih interesa) ili čl. 6., odjeljka 1e GDPR-a (obrada podataka temeljem javnog interesa). Međutim, preduvjet za to je da postoji temelj za vaš prigovor koji proizlazi iz vaše posebne osobne situacije. To se primjenjuje i na izradu profila koja se temelji na ovoj svrsi u smislu čl. 4., br. 4 GDPR-a. Ako uložite prigovor, mi ne smijemo više obrađivati vaše osobne podatke, osim ako ne dokažemo postojanje uvjerljivih legitimnih razloga koji iziskuju zaštitu obrade jer nadilaze vaše interese, prava i slobode ili ako obrada služi u svrhu dokazivanja, izvršenja ili obrane pravnih zahtjeva. Koristit ćemo vaše osobne podatke kako bismo provodili izravno oglašavanje. Ako ne želite primati nikakve oglase, imate pravo uložiti prigovor u bilo kojem trenutku. To se primjenjuje i na izradu profila, u onoj mjeri u kojoj je to povezano uz navedeno izravno oglašavanje. Poštivat ćemo ovakav prigovor s budućim učinkom. Ne smijemo više obrađivati vaše podatke u svrhu izravnog oglašavanja ako uložite prigovor na obradu u ove svrhe. Prigovor se može uložiti bez ikakvih obveza udovoljavanja određenom obliku te se, ako je to moguće, treba slati na: Mazda Motor Croatia d.o.o. Hektorovićeva 2 Zagreb info@mazda.hr Naša politika o privatnosti i informacije o zaštiti podataka u svezi s obradom podataka iz članaka 13., 14. i 21. GDPR-a može se s vremena na vrijeme mijenjati. Sve promjene će biti objavljene na ovoj stranici. Starije verzije su dostupne u arhivi. Dodatna izjava o privatnosti za web stranice Izjava o privatnosti Mazda Motor Croatia d.o.o. (u daljnjem tekstu: Društvo) brine o zaštiti Vaše privatnosti pri obradi Vaših osobnih podataka i svi osobni podaci prikupljeni tijekom posjeta na našim internet stranicama obrađuju se u skladu sa važećim Zakonom o zaštiti osobnih podataka. Naša web stranica uključuje i veze (linkove) na druge internet stranice, čiji sadržaj nije pod kontrolom Društva. Društvo ne može prihvatiti nikakvu odgovornost za sadržaj unutar tih internet stranica. Prikupljanje i obrada osobnih podataka Prilikom posjete našoj internet stranici, naš internet poslužitelj automatski bilježi ime vašeg davatelja internet usluga, internet stranice s koje nas posjećujete, internet stranice koje zapravo posjećujete te datum i trajanje Vašeg posjeta. Dodatni osobni podaci pohranjuju se isključivo uz Vašu privolu, na primjer u slučaju registracije, ankete, natječaja ili izvršenja ugovora. Sigurnost Društvo koristi tehničke i organizacijske sigurnosne mjere kako bismo zaštitili podatke koje kontroliramo protiv slučajne ili namjerne manipulacije, gubitka, uništenja ili protiv pristupa neovlaštenih osoba. Pravo na izmjenu podataka Imajte na umu: Mazda Motor Croatia d.o.o. zadržava pravo u bilo koje vrijeme uvesti promjene u specifikaciji i opremi. Sve prikazane specifikacije mogu varirati i možda nisu dostupne u Hrvatskoj. Sljedeći uvjeti i odredbe vezane uz korištenje fotografija sa mrežnih stranica www.facebook.com/mazdahrvatska Uvjeti i odredbe čitanja i korištenja Facebook Timeline Mazdine naslovne slike Dozvoljeno je mijenjati fotografije koristeći se funkcionalnostima aplikacije Dozvoljeno je mijenjanje i spremanje fotografija na lokalni mediji (tvrdi disk) Nije dozvoljeno dodavanje kopija fotografija prijetećeg, klevetničkog i/ili uvredljivog sadržaja Nije dozvoljeno korištenje fotografija u komercijalne svrhe Kada koristite stranice, možemo stvoriti "kolačiće" na vašem računalu da bismo vam olakšali korištenje i održavanje korisničke sesije i možemo prikupiti osobne podatke pomoću tih kolačića da bismo vas mogli identificirati vezano uz ove stranice i pratiti vaše korištenje stranica sukladno ovim pravilima. Svaki korisnik koji ostavi svoje osobne podatke potvrđuje da je stariji/starija od 13 godina. U pravilu ne prikupljamo ni ne držimo osobne podatke pojedinaca za koje znamo da su mlađi od 13 godina i niti jedan dio naše stranice nije namijenjen tomu da privlači osobe mlađe od 13 godina. Držimo do zaštite privatnosti djece. Stoga, ako saznamo da je korisnik mlađi od 13 godina, poduzet ćemo mjere da se osobni podaci tog korisnika izbrišu iz naših baza podataka i korisnik spriječi u daljnjem korištenju stranica. Cijeli tekst pravila o povjerljivosti podataka potražite na //www.addthis.com/privacy Informacije o Pravima i uvjetima korištenja možete pronaći na stranici Prava i uvjeti korištenja, a detalje oko “kolačića” (cookies) na stranici - /cookies/