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Privacy Policy Thank you for visiting our website. Compliance with data protection regulations is of particular importance to us. The aim of this data protection declaration is to inform you as a user of the website about the type, scope and purpose of the processing of personal data and the rights existing for you, insofar as you are the person concerned within the meaning of Art. 4 No. 1 of the Basic Data Protection Regulation. The following data protection declaration already takes into account the innovations according to the Data Protection Basic Regulation (DSGVO) in force since 25.5.2018. At the same time, this declaration also fulfils the requirements of § 13 of the German Telemedia Act (Telemediengesetz), which had been valid until then. Responsible body MRK Media AG Maximilianstraße 25 80539 München Deutschland E-Mail: info@mrk-media.de Website: www.mrk-media.de Geschäftsführer: Dr. Imke Germann General Information The development of the website has been designed to collect as little data as possible from you. In principle, it is possible to visit our website without providing personal data. Only if you decide to make use of certain services (e.g. use of a contact form) will the processing of personal data become necessary. We always ensure that your personal data is only processed in accordance with a legal basis or your consent. We comply with the provisions of the Data Protection Basic Regulation (DSGVO) in force since 25 May 2018 and the applicable national regulations, such as the Federal Data Protection Act, the Telemedia Act or other more specific laws on data protection. MRK Media AG will obligate its employees and cooperation partners accordingly to comply with the data protection regulations. The following declaration gives you an overview of how MRK Media AG guarantees this protection and what kind of data is collected for what purpose. For all data protection questions and messages, please contact the data protection officer of MRK Media AG at the e-mail address datenschutz@mrk-media.de or by post at the above address of MRK Media AG.. Definition The terms used in this data protection declaration have the following meaning in accordance with the DSGVO. a) Personal data Any information relating to an identified or identifiable natural person (hereinafter "data subject"); a natural person who can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or one or more specific characteristics expressing the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person, is considered identifiable. b) Processing Any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, sorting, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or association, qualification, erasure or destruction. c) Limitation of processing The marking of stored personal data with a view to limiting their further processing. d) Pseudonymisation The processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the provision of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures ensuring that the personal data are not attributed to an identified or identifiable natural person. e) Controller The natural or legal person, public authority, agency or other body which alone or jointly with others decides on the purposes and means of the processing of personal data; where the purposes and means of such processing are laid down by Union law or by the law of the Member States, the controller or the specific criteria of his designation may be laid down by Union law or by the law of the Member States. f) Processor A natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller. g) Recipient A natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, authorities which may receive personal data in the course of a specific investigation task under Union law or the law of the Member States shall not be considered as recipients and the processing of such data by those authorities shall be carried out in accordance with the applicable data protection rules and in accordance with the purposes of the processing. h) Third Party A natural or legal person, public authority, agency or other body, other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct responsibility of the controller or the processor. i) Consent Any freely given, informed and unequivocal expression of the data subject's will in the matter in question, in the form of a statement or any other unequivocal affirmative act by which the data subject indicates that he or she gives his or her consent to the processing of his or her personal data. Consent We may collect certain personal data from you when you visit our website, for which we require your consent. This takes place, for example, when you send us a message using one of our contact forms. a) Declaration of Consent By using our available forms you agree that we may collect the personal data provided by you and process it as described in this privacy policy. You can revoke this consent at any time with effect for the future by making a corresponding declaration to us. However, we would like to point out that it is no longer possible to use our service without your consent. If you wish to withdraw your consent, please use the above-mentioned contact methods (in this case please state your name, e-mail and postal address). Purpose and Legal Basis for the Processing of Personal Data We process personal data required for the establishment, implementation or processing of our range of services on the legal basis of Art. 6 Para. 1 lit. b DSGVO. If you have given us your consent to process personal data for specific purposes, we will process it on the basis of your consent pursuant to Art. 6 Para. 1 lit. a DSGVO. If we use external services in the context of order data processing, the processing is carried out on the legal basis of Art. 28 DSGVO. Personal data is collected, processed and used by us exclusively for the following purposes: Purpose of data processing Legal basis for the data processing ("Why is the data processing necessary") 3.) job applications 4.) selection decisions Contact Us Personal Data collected and processed We collect and process your personal data only if you provide them voluntarily with your knowledge, e.g. by filling out our forms or sending e-mail. Within the framework of the available forms or messages, these are first of all the following data: Through the use of cookies MRK Media AG can provide the users of this website with more user-friendly services, which would not be possible without the setting of cookies.. Data of interested parties for services: - Salutation* - full name* - full address* - Company name* - Email address* - line of work - Number of employees* - Number of branches* - Website* - complete phone number* - the consent to the data protection declaration* - Message* - contact origin - the consent* Data from interested parties on cooperations: - Salutation* - full name* - company* - Email address* - Complete phone number* - Website - already acquired certificates* - the consent* Please mark mandatory fields with *. The personal data provided by you and its contents remain exclusively with us and our affiliated companies. We will only store and process your data for the purposes specified in Section 5. Any use going beyond the stated purpose requires your express consent. Data processing by our cooperation partners is subject to their data protection regulations. The personal data will be deleted immediately in case of revocation of your consent or if the purpose of the data use has ceased. MRK Media AG will immediately inform its cooperation partners of any revocation of consent declared to MRK Media AG. MRK Media AG has obligated its cooperation partners to delete the personal data immediately after knowledge of the revocation. MRK Media AG has also obliged its cooperation partners to inform MRK Media AG immediately of any revocation declared to the cooperation partner. MRK Media AG will immediately arrange the deletion of the data at itself and if necessary further cooperation partners after knowledge of the explanation of the revocation. Application Process We publish job offers on our website, which you can apply for by e-mail. If you decide to apply for an open position, we process the personal data you provide to us exclusively for the purpose of carrying out the application process. In the event of rejection, we will delete your data as soon as a retention period of 6 months required by labour law has expired. The period begins with the dispatch of the cancellation. If you have expressly consented to the further use of your data for a later approach regarding positions that may be of interest to you, we will continue to store your data in accordance with your consent. We will not pass on your personal data to third parties outside the concrete application procedure without your express consent or without a legal basis. In order to evaluate an application, we do not require any information on the so-called "special categories of personal data" in the application process. This includes data revealing racial or ethnic origin (including your photograph), political opinions, religious or ideological beliefs or trade union membership, as well as genetic data, biometric data for the unambiguous identification of a natural person, health data or data on the sexual life or sexual orientation of a natural person. We strongly recommend that you do not include any information about the aforementioned data in your personal data. If the data provided by you contain such information, we can only process your application if you give us explicit consent to store these special categories of personal data. We would have to obtain this consent separately from you; this would lead to a delay in the application process. Please note that applications that you send to us by e-mail are transmitted unencrypted. In this respect, there is a risk that unauthorized persons may intercept and use this data. The legal basis for the processing of your personal data as part of the application process is § 26 Para. 1 in conjunction with Para. 2 BDSG. General Logfiles The web server temporarily records the connection data of the requesting computer (IP address), the pages you visit on our website, the date and duration of the visit, the identification data of the browser and operating system type used, the website from which you visit us and the successful retrieval in log files. The technical administration of the websites and anonymous statistical surveys allow an evaluation of the access to the services of MRK Media AG and an evaluation with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimum level of protection for the personal data processed by us. The data in the server log files are stored separately from all personal data provided by you. Subject to any legal storage obligations, we will delete or anonymise your IP address after you leave our website. Cookies Use of Cookies On our website, information is collected and stored through the use of so-called browser cookies. a) What are cookies? These are small text files which are stored on your data carrier and which store certain settings and data for exchange with our system via your browser. A cookie usually contains the name of the domain from which the cookie data was sent as well as information about the age of the cookie and an alphanumeric identifier. b) Why do we use cookies? Cookies allow our systems to recognize the user's device and make any preferences available immediately. When a user accesses the platform, a cookie is sent to the hard drive of the user's computer. Cookies help us to improve our website and offer you a better and more personalized service. They enable us to recognize your computer or (mobile) device when you return to our website and thus: • To store information about your preferred activities on the website and thus tailor our website to your individual interests. • Speed up the processing of your requests. We work with third party services to help us make the site more interesting for you. Therefore, when you visit the website, cookies from these partner companies (third parties) are also stored on your hard drive. These are cookies that are automatically deleted after the specified time. c) Can I control the use of cookies? If you do not wish to use browser cookies, you can set your browser so that cookies are not accepted. Please note that in this case you may only be able to use our website to a limited extent or not at all. If you only want to accept our own cookies, but not the cookies of our service providers and partners, you can select the setting in your browser "Block third-party cookies". We assume no responsibility for the use of third party cookies. Disclosure of your Personal Data Your personal data will be passed on as described below. The website is hosted by an external service provider in Germany. Here we ensure that data processing takes place solely in Germany and the EU. This is necessary for the operation of the website, as well as for the justification, implementation and processing of the existing user contract and is also possible without your consent. A passing on takes place besides then if we are entitled or obligated due to legal regulations and / or official or judicial orders to a data passing on. In particular, this may involve providing information for the purposes of criminal prosecution, averting danger or enforcing intellectual property rights. Insofar as your data is passed on to service providers to the extent required, they will only have access to your personal data to the extent necessary to fulfil their tasks. These service providers are obliged to treat your personal data in accordance with the applicable data protection laws, in particular the DSGVO. Beyond the aforementioned circumstances, we do not transfer your data to third parties without your consent. In particular, we do not pass on any personal data to a third party or an international organisation. Integration of Third-Party Services and Content Our website uses content, services and performances of other providers. These are, for example, maps from Google Maps. In order for this data to be called up and displayed in the user's browser, the transmission of the IP address is absolutely necessary. The providers (hereinafter referred to as "third party providers") thus perceive the IP address of the respective user. Even though we make every effort to only use third-party providers who only need the IP address to deliver content, we have no influence on whether the IP address may be stored. In this case, this process serves statistical purposes, among others. If we become aware that the IP address is being stored, we will inform you accordingly. Data Security Unfortunately, the transmission of information over the Internet is never 100% secure, which is why we cannot guarantee the security of the data transmitted over the Internet to our website. However, we use technical and organisational measures to protect our website against the loss, destruction, access, alteration or distribution of your data by unauthorised persons. In particular, your personal data will be transmitted by us in encrypted form. We use the coding system SSL / TLS (Secure Sockets Layer / Transport Layer Security). Our security measures are continuously improved in line with technological developments. Rights of the Data Subject If you are a data subject within the meaning of Art. 4 No. 1 DSGVO, you have the following rights with regard to the processing of your personal data under the DSGVO. The legal text of the rights listed below can be found at: "https://www.bfdi.bund.de/SharedDocs/Publikationen/Faltblaetter/Datenschutz_MeineRechte.html?nn=5217272" a) Right to Confirmation and Information Subject to the requirements of Art. 15 DSGVO, you have the right to request confirmation as to whether personal data relating to you are being processed and to receive information free of charge at any time from the data controller about the personal data stored about you and a copy of this information. b) Right of Rectification Under the conditions of Art. 16 DSGVO, you have the right to demand the immediate correction of any incorrect personal data concerning you. You also have the right to request the completion of incomplete personal data - also by means of a supplementary declaration - taking into account the purposes of the processing. c) Right to Cancellation Under the conditions of Art. 17 DSGVO, you have the right to demand that the personal data relating to you be deleted immediately if one of the reasons stated in Art. 17 DSGVO applies and if processing is not necessary. d) Right to Limitation of Processing Under the conditions set out in Art. 18 DSGVO, you have the right to demand the restriction of processing if one of the conditions set out in Art. 18 DSGVO applies. e) Right to Data Transferability Subject to the requirements of Art. 20 DSGVO, you have the right to receive the personal data concerning you which you have provided to us in a structured, common and machine-readable format and you have the right to transfer this data to another responsible person without any hindrance on our part, provided that the further requirements of Art. 20 DSGVO are met. f) Right to revoke Consent You have the right to revoke any consent given to us for the processing of personal data at any time with effect for the future. Please address the revocation to the contact data given above. g) Right of Objection Under the conditions of Art. 21 DSGVO, you have the right to object to the processing of your personal data at any time. If the prerequisites for an effective objection are met, processing by us may no longer take place. h) Right of Appeal to a Supervisory Authority Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is contrary to the requirements of the DSGVO. Disclosure of your Personal Data Your personal data will be passed on as described below. The website is hosted by an external service provider in Germany. Here we ensure that data processing takes place solely in Germany and the EU. This is necessary for the operation of the website, as well as for the justification, implementation and processing of the existing user contract and is also possible without your consent. A passing on takes place besides then if we are entitled or obligated due to legal regulations and / or official or judicial orders to a data passing on. In particular, this may involve providing information for the purposes of criminal prosecution, averting danger or enforcing intellectual property rights. Insofar as your data is passed on to service providers to the extent required, they will only have access to your personal data to the extent necessary to fulfil their tasks. These service providers are obliged to treat your personal data in accordance with the applicable data protection laws, in particular the DSGVO. Beyond the aforementioned circumstances, we do not transfer your data to third parties without your consent. In particular, we do not pass on any personal data to a third party or an international organisation. Storage Period for Personal Data With regard to the storage period, we delete personal data as soon as their storage is no longer necessary for the fulfilment of the original purpose and there are no longer any legal storage periods. The legal retention periods are ultimately the criterion for the final duration of the storage of personal data. After this period has expired, the corresponding data is routinely deleted. If retention periods exist, the processing is restricted by blocking the data. References and Links When calling up Internet pages to which reference is made within the framework of our website, information such as name, address, e-mail address, browser properties, etc. can be asked again. This data protection declaration does not regulate the collection, disclosure or handling of personal data by third parties. Third party service providers may have different and their own regulations in dealing with the collection, processing and use of personal data. It is therefore advisable to inform yourself on the websites of third parties about their practice in handling personal data before entering personal data. For Application Procedures a) Your Detailsn MRK Media AG attaches particular importance to the protection of your personal data. Your personal data will be stored and used by MRK Media AG according to the requirements of the EU Data Protection Basic Regulation (EU-DSGVO) as well as the Federal Data Protection Act new version (BDSG). We refer you to the further details in our general data protection declaration. b) Online Application by E-Mail When you decide to apply online, you facilitate and speed up the processing of your application and agree to the storage of your data. c) Processing and use of your data Your personal data will only be stored and used electronically for the purpose of processing your application. Your personal data will not be passed on to third parties. In both application procedures (i.e. online application procedure and application by post), we store your details in our applicant management system for a period of 6 months. Your data will be completely deleted after the expiry of the aforementioned period. Your details can only be accessed by employees from the personnel department who have been bound to data secrecy. In the selection process, your documents will be made available to the responsible manager. MRK Media AG is entitled to remove illegal contents from online applications (e.g. contents, which offend against official prohibitions or against common decency) without prior information of the applicant from the applicant management. Modification of the Data Protection Declaration We are constantly developing our website in order to provide you with an ever improving service. We will always keep this data protection declaration up to date and adapt it accordingly if and to the extent that this should become necessary. We will, of course, inform you in good time of any changes to this data protection declaration. We will do this, for example, by sending an e-mail to the e-mail address you have given us. If, in addition, further consent from you should become necessary for our handling of your data, we will of course obtain it from you before corresponding changes take effect. Data Protection Officer We have appointed a data protection officer. Mein-Datenschutzbeauftragter.de Philipp Herold Hafenstraße 1a 23568 Lübeck Deutschland E-Mail: datenschutz@mrk-media.de Website: www.mein-datenschutzbeauftragter.de
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FOR A RELAXING HOME Pravila privatnosti: – Zaštita osobnih podataka i politika privatnosti Definicije Prema Uredbi (EU) 2016/679 Europskog parlamenta i vijeća od 27. travnja 2016. o zaštiti pojedinaca u vezi s obradom osobnih podataka i o slobodnom kretanju takvih podataka te o stavljanju izvan snage Direktive 95/46/EZ (dalje u tekstu: Opća uredba o zaštiti podataka), osobni podaci su svi podaci koji se odnose na pojedinca čiji je identitet utvrđen ili se može utvrditi („ispitanik”); pojedinac čiji se identitet može utvrditi jest osoba koja se može identificirati izravno ili neizravno, osobito uz pomoć identifikatora kao što su ime, identifikacijski broj, podaci o lokaciji, mrežni identifikator ili uz pomoć jednog ili više čimbenika svojstvenih za fizički, fiziološki, genetski, mentalni, ekonomski, kulturni ili socijalni identitet tog pojedinca. Obrada podataka znači svaki postupak ili skup postupaka koji se obavljaju na osobnim podacima ili na skupovima osobnih podataka, bilo automatiziranim bilo neautomatiziranim sredstvima kao što su prikupljanje, bilježenje, organizacija, strukturiranje, pohrana, prilagodba ili izmjena, pronalaženje, obavljanje uvida, uporaba, otkrivanje prijenosom, širenjem ili stavljanjem na raspolaganje na drugi način, usklađivanje ili kombiniranje, ograničavanje, brisanje ili uništavanje. Pravna osnova obrade podataka Pravne osnove za zakonitu obradu osobnih podataka sukladno Općoj uredbi o zaštiti podataka i Zakonu o provedbi Opće uredbe o zaštiti podataka su sljedeće: Načela Prilikom obrade osobnih podataka LULL Studio d.o.o. kao voditelj obrade poštuje sljedeća načela: (a) zakonitosti, poštenosti i transparentnosti; (b) ograničavanja svrhe; (c) smanjenja količine podataka; (d) točnost; (e) ograničenje pohrane; (f) cjelovitosti i povjerljivosti; (g) pouzdanosti. Podaci koji se pružaju ispitaniku Kupcu kao ispitaniku se pružaju sljedeće informacije u smislu odredbe čl. 13. Opće uredbe o zaštiti podataka: (a) identitet i kontaktni podaci voditelja obrade: LULL Studio d.o.o., Ulica Augusta Piazze 10, 10000 Zagreb, Hrvatska, [email protected], Tel: 00 385 99 497 5592, (b) kontaktni podaci službenika za zaštitu podataka: [email protected] (c) svrha obrade radi kojih se upotrebljavaju osobni podaci kao i pravna osnova za obradu: izvršavanje ugovora, izvršavanja dostave kupljenog proizvoda, zaštita ključnih interesa ispitanika, dostava newslettera, u svrhu osiguravanja podrške kupcima i marketing (d) primatelji ili kategorije primatelja osobnih podataka: posrednici i/ili suradnici koji su u ugovornom odnosu sa LULL Studio d.o.o. (e) LULL Studio d.o.o. neće dostavljati osobne podatke na teritorij treće zemlje ili međunarodne organizacije, osim uz Vašu izričitu privolu. (f) razdoblje u kojem će osobni podaci biti pohranjeni/kriteriji kojima se utvrdilo to razdoblje: pet godina računajući od dostave osobnih podataka LULL Studio d.o.o. (g) ispitanik ima pravo od LULL Studio d.o.o. zatražiti pristup osobnim podacima i ispravak ili brisanje osobnih podataka ili ograničavanje obrade koji se odnose na ispitanika ili prava na ulaganje prigovora na obradu takvih te prava na prenosivost podataka; (h) ako se obrada temelji na danoj privoli ispitanika, ispitanik je ovlašten u bilo kojem trenutku povući privolu, a da to ne utječe na zakonitost obrade koja se temeljila na privoli prije nego što je ona povučena; (i) pravo je ispitanika podnijeti prigovor nadzornom tijelu; (j) pružanje osobnih podataka nije uvjet nužan za sklapanje ugovora te ispitanik nema obvezu pružanja osobnih podataka i nema posljedica ako se takvi podaci ne pruže, ali nedostavljanje potrebnih podataka može utjecati na mogućnost i/ili kvalitetu ispunjenja ugovora; (k) ne postoji automatizirano donošenje odluka. Podaci koji se odnose na djecu Sukladno Općoj uredbi o zaštiti podataka djeca zaslužuju posebnu zaštitu u svakom pogledu, pa tako i u pogledu zaštite osobnih podataka. Sukladno članku 19., stavku 1. Zakona o provedbi Opće uredbe o zaštiti podataka, djecom se smatraju sve osobe mlađe od 16 godina, te LULL Studio d.o.o. ne traži niti prikuplja osobne podatke djece ili o njima bez suglasnosti nositelja roditeljske odgovornosti. Stoga će LULL Studio d.o.o. poduzeti sve razumne napore, kako bi podatke koje dobije od djece obrađivalo samo uz suglasnost nositelja roditeljske odgovornosti. Ako LULL Studio d.o.o. sazna da su mu poslani osobni podaci djece, ali bez valjane suglasnosti nositelja roditeljske odgovornosti, LULL Studio d.o.o. će u razumnoj mjeri nastojati učiniti sljedeće: Kada i kako Lull.hr prikuplja podatke korisnika? Osobni podaci se prikupljaju izravno od pojedinca – podaci dostavljeni za potrebe sklapanja ili izvršenja ugovora, kreiranjem korisničkog računa na Internet stranici LULL Studio d.o.o., neposredno, telefonskim razgovorom sa pojedincem. LULL Studio d.o.o. prikuplja osobne podatke Kupaca samo u mjeri koji su nužni za ispunjenje svoje obveze sukladno zahtjevima Kupca, odnosno za koje postoji legitimni interes te za koje ima privolu Kupca u svrhu informiranja, podrške kupcima i marketing u mjeri u kojoj je to važno za poslovanje LULL Studio d.o.o.. LULL Studio d.o.o. se obvezuje štititi osobne podatke Kupaca u skladu sa Općom uredbom o zaštiti osobnih podataka te se obvezuje da osobne podatke neće ni na koji način ustupiti trećim osobama bez pristanka Kupca (osim nužnih podataka za koje postoji legitimni interes u svrhu izvršavanja dostave kupljenog proizvoda) niti će ih koristiti u neodređene svrhe. Obrada osobnih podataka koja se temelji na legitimnom interesu ili predstavlja ugovornu obvezu obavlja se održavanjem najviši standarda sigurnosti i poslovanja. Kupac u svakom trenutku može izjaviti prigovor na obradu svojih osobnih podataka na temelju svoje specifične situacije. Kupac ima pravo zatražiti nadopunu, ispravak ili izmjenu netočnih osobnih podataka. Od ovog se izuzimaju slučajevi u kojima je LULL Studio d.o.o. po valjanom nalogu ovlaštenih državnih tijela, u skladu sa zakonom, dužan dostaviti ili dopustiti uvid u osobne podatke Kupaca. Podaci koje prikuplja LULL Studio d.o.o. su ime, prezime, adresa dostave, broj telefona i adresa e-pošte. Prilikom kupovine u Lull.hr fizičkoj i internetskoj trgovini tražimo od Vas određene osobne podatke koje su nužne za ispunjenje usluge i kupovinu. Pružanje osobnih podataka u svrhu prodaje nužno je za izvršavanje ugovora te ako ih ne pružite, to će utjecati na ispravno izvršenje ugovora ili ga čak onemogućiti. Tako prikupljene podatke koristimo samo za obradu traženih informacija i upita korisnika te u svrhu osiguravanja kvalitetnog korisničkog iskustva. Podaci su dostupni samo djelatnicima kojima su nužni za ispunjenje ugovora. Kupci i korisnici internetske stranice www.lull.hr suglasni su da u skladu sa Općom uredbom o zaštiti osobnih podataka te u skladu s traženim upitom obrađujemo osobne podatke te prihvaćaju sve rizike koji nastaju korištenjem internetske stranice. Informatički sustav koji koristi LULL Studio d.o.o. zaštićen je tehničkim mjerama od neovlaštenog pristupa, izmjene, širenja, gubljenja i brisanja podataka Kupaca. LULL Studio d.o.o. prikuplja e-mail adrese korisnika koje koristi za slanje newslettera odnosno elektroničkih poruka koje sadrže promotivne poruke, ponude i vijesti iz svijeta mobilne tehnologije. LULL Studio d.o.o. uz privolu Kupca može koristiti osobne podatke za informiranje o novim i akcijskim proizvodima te dostavu promotivnih materijala, newslettera te unapređenja odnosa s Kupcima. Ukoliko pristup podacima u svrhe marketinške obrade imaju treći pružatelji usluga, oni su detaljno opisani u ovim Uvjetima. LULL Studio d.o.o. je voditelj obrade osobnih podataka u skladu sa zakonom i propisima o zaštiti osobnih podataka. LULL Studio d.o.o. kao voditelj obrade osobnih podataka određuje svrhu i sredstva obrade osobnih podataka i odgovorna je za čuvanje i korištenje osobnih podataka u papirnatom i/ili elektronskom obliku. Temeljem članka 37. Opće uredbe o zaštiti podataka LULL Studio d.o.o. kao voditelj obrade osobnih podataka, imenovao je službenika za zaštitu osobnih podataka kojeg možete kontaktirati putem e-adrese [email protected] U slučaju povrede osobnih podataka LULL studio d.o.o. bez nepotrebnog odgađanja i, ako je izvedivo, najkasnije 72 sata nakon saznanja o toj povredi, izvješćuje nadzorno tijelo nadležno o povredi osobnih podataka, osim ako nije vjerojatno da će povreda osobnih podataka prouzročiti rizik za prava i slobode pojedinaca. Ako izvješćivanje nije učinjeno unutar 72 sata, mora biti popraćeno razlozima za kašnjenje. Tko su subjekti s kojima Lull.hr može dijeliti osobne podatke? Prilikom kreiranja Lull.hr računa na Lull.hr trgovini potrebno je unijeti svoje podatke (e-mail, ime i prezime). Prilikom prijave putem društvenih mreža, odnosno Google i Facebook računa, LULL Studio d.o.o. ne zadržava podatke prikupljene takvom prijavom. Lull.hr surađuje s pružateljima usluga trećim stranama kako bi se mogle provesti aktivnosti slanja e-pošte, oglašavanja i analiziranja upotrebe naših web mjesta i aplikacija te praćenja učinkovitosti kampanja. Osobne podatke dijelimo samo u onoj mjeri potrebnoj za izvršavanje usluge u naše ime. U nastavku možete provjeriti tko su davatelji usluga trećih strana potrebnih za suradnju: https://www.google.com/analytics/terms/gb.html, Opći pregled o načelima sigurnosti i privatnosti Google Analytics: https://support.google.com/analytics/answer/6004245?hl=en, kao i Googleova Pravila privatnosti: https://policies.google.com/privacy?hl=en. Ove internetske stranice upotrebljavaju Google Analytics za analizu protoka posjetitelja neovisno o vrsti uređaja, a koji se temelji na korisničkom identifikacijskom broju (ID). Možete onemogućiti praćenje Vašeg korištenja više uređaja u svom Google računu pod „Moje informacije“ („My information“), „Osobne informacije“ („Personal information“). Pristup bazi Kupaca s osobnim podacima Kupaca uz LULL Studio d.o.o. u svrhu sklapanja ili izvršavanja ugovora, odnosno kupovine u Lull.hr trgovini i dostavu proizvoda imaju: • Plavi pixel d.o.o., specijalizirana tvrtka za izradu web trgovina s kojom LULL Studio d.o.o. ima sklopljen ugovor o zaštiti podataka. Politika kolačića „Kolačić“ je dio informacija spremljenih na računalo, mobitel ili tablet korisnika (dalje u tekstu: „uređaj“), koje mogu biti dostavljene neposredno od strane internetske stranice koju posjetite (kolačići od prve strane) ili u suradnji i za potrebe internetske stranice od treće strane (kolačići treće strane). Kolačići u pravilu spremaju postavke korisnika, postavke za internetsku stranicu i sl. Nakon što ponovno korisnik otvori internetsku stranicu, internetski preglednik korisnika šalje natrag kolačiće koji pripadaju ovoj web stranici. To omogućuje stranici da prikaže informacije prilagođene potrebama korisnika. Kolačići mogu imati širok raspon informacija, uključujući i dio osobnih informacija. Takve informacije mogu biti spremljene jedino ako to korisnik omogući. Sama internetska stranica ne može dobiti pristup informacijama koje im korisnik ne dopusti te ne mogu pristupiti niti jednoj drugoj datoteci na računalu korisnika. Kako bi stranice Lull.hr ispravno radile, one moraju na računalo korisnika spremiti malenu količinu kolačića (Cookies). Prema Općoj uredbi o zaštiti podataka, Zakonu o provedbi Opće uredbe o zaštiti podataka i Zakonu o elektroničkim komunikacijama, LULL Studio d.o.o. prije spremanja Cookiea mora zatražiti pristanak (privolu) korisnika. Ukoliko korisnik ne pristane na pohranu kolačića postoji mogućnost da stranica neće moći koristiti neke od funkcionalnosti koje daje LULL Studio d.o.o. web trgovina. Zadaća kolačića kojem ste dopustili da se pohrani na Vaše računalo je spremanje Vaših postavki, postavki web stranice, Vašeg preferiranog jezika ili adrese. Kada nakon nekog vremena opet posjetite istu stranicu internet preglednik kojim se koristite šalje informacije prilagođene Vašim potrebama. Ovisno o definiranoj zadaći kolačići spremaju širok spektar informacija koji između ostalih uključuju i osobne podatke. Međutim, isključivo vi odlučujete koje informacije će kolačići spremati. U postavkama Vašeg internet preglednika možete sami birati hoćete li zahtjeve za spremanje kolačića odobriti ili odbiti. Onemogućavanjem kolačića možda nećete moći koristiti neke od funkcionalnosti na stranicama koje posjećujete. Stalni kolačići ostaju na računalu nakon zatvaranja programa internet preglednika. Stalni kolačići ostat će na računalu ili mobilnom uređaju danima, mjesecima, čak i godinama te imaju svrhu pohraniti stalne podatke kao što su npr. korisničko ime i lozinka da se ne morate svaki puta iznova prijavljivati. Privremeni kolačići nestaju s računala nakon što zatvorite internet preglednik. Uz njihovu pomoć se pohranjuju privremeni podaci kao što su podaci koje dajete kad ste u online kupnji. Kolačići od prve strane mogu biti stalni ili privremeni, a pohranjuju podatke koje ćete ponovo koristiti prilikom sljedećeg posjeta stranicama sa kojih su pohranjeni na Vaše računalo. Kolačići treće strane ili tzv. reklamni kolačići pohranjuju se na Vaše računalo ako koristite reklame i oglase na stranici koju posjećujete a ona vas preusmjeri na treću stranu. Ovaj način služi za praćenje korištenja Interneta u marketinške svrhe. Lull.hr koristi kolačiće u svrhu poboljšanja korisničkog iskustva, u svrhu funkcioniranja stranice u kontekstu sigurnosti i u svrhu radnji koje posjetitelj stranice odabere samostalno (web forma za slanje poruka ili traženje usluga). Privremeni kolačići se brišu kada napustite internetski preglednik. Njihova jedina svrha je unaprijediti korisničko iskustvo za vrijeme posjete stranici. Stalni kolačići nemaju ograničenja i ostaju u Vašem pregledniku dok ih ručno ne obrišete. Prikupljeni podaci se koriste isključivo u statističke svrhe. Ovo su primjeri trećih strana koje pružaju usluge analize i marketinške obrade podataka Za više informacije o svrsi i opsegu prikupljanja podataka i obradi istih od strane pružatelja dodatka, molimo da pogledate izjave o zaštiti privatnosti ovih pružatelja koji su niže navedeni. Kako korisnici mogu ažurirati, urediti ili obrisati svoje osobne podatke? LULL Studio d.o.o. – internet trgovina. prikuplja podatke korisnika u skladu Općom uredbom o zaštiti osobnih podataka i Zakonom o provedbi Opće uredbe o zaštiti podataka. Svaki korisnik može u svakom trenutku može: LULL Studio d.o.o. može odbiti provođenja zahtjeva ukoliko se time ugrožava privatnost korisnika ili drugih korisnika, ako primjena zahtjeva je suprotna zakonu, u izuzecima radi zaštite javnog interesa (npr. sprječavanje ili otkrivanje zločina), pravnih obveza ili prava i sloboda drugih. Zahtjeve za pristup, ispravljanje ili brisanje podataka možete uputiti na: [email protected]lull.hr ili na adresu sjedišta Ulica Augusta Piazze 10, Zagreb, 10000 Zagreb, Hrvatska. Obrada takvog zahtjeva može biti tehnički i vremenski složen proces te je u složenim slučajevima ili u slučaju većeg broja zahtjeva potrebno duže vrijeme potrebno za obradu podataka o čemu ćemo vas obavijestiti na zakonit i siguran način. Kako čuvamo sigurnost Vaših podataka? U svrhu očuvanja sigurnosti, integriteta i dostupnosti osobnih podataka kupaca, podatke osiguravamo nizom sigurnosnih mjera koje uključuju enkripciju, autentifikaciju i strogo ograničeni pristup podacima. Neke od mjera koje koristimo uključuju: Sigurnosne mjere koje se provode imaju za cilj: Koliko dugo zadržavamo Vaše osobne podatke? Osobne podatke pohranjujemo i obrađujemo onoliko dugo koliko je potrebno za izvršenje određene legitimne svrhe, osim ako važećim propisima nije za pojedinu svrhu predviđeno duže vrijeme čuvanja. U slučaju davanja privole za marketing, podatke čuvamo pet godina računajući od dostave osobnih podataka LULL Studio d.o.o. Povlačenje privole ne utječe na zakonitost obrade na temelju privole prije njezina povlačenja. Povlačenje dostavlja se u pisanom obliku. Osobni podaci koji više nisu potrebni se ili nepovratno anonimiziraju ili se uništavaju na siguran način. Kontakti