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CONDITIONS OF SALE Definitions In these conditions: 1.1 "goods" including the provision of any incidental service which the Seller has agreed to provide to the Buyer under the contract 1.2 Any requirement of writing shall not be sufficiently constituted by any printed form TERMS OF CONTRACT 2.1 All contracts between the Seller and the Buyer for the sale or supply of any goods by the Seller shall be on these conditions and the acceptance by the Seller of any order from the Buyer shall be deemed to incorporate all these Conditions 2.2 No terms contained in any order form or other document of the Buyer and no variation or departure from these Conditions and no other term or condition shall haveany force or effect whether as part of or as collateral to the contract except as the Seller has agreed to in writing signed by an authorised person 2.3 None of the Seller's employees or agents are authorised to make any representation concerning the goods and the Seller shall not be bound by any representation purported to be made on its behalf unless confirmed by the Seller in writing signed by an authorised person 2.4 Any estimate, quotation or company price list shall constitute an invitation to treat. Any order placed by a Buyer shall constitute an offer, which the Seller may accept or decline. WARRANTIES CONCERNING DESCRIPTION OF GOODS Except where the Seller and the Buyer have otherwise expressly agreed in writing the sale shall not be a sale by sample and samplessubmitted and descriptions, illustrations or forecasts in trade literature catalogues or brochures shall be taken as showing type, class or general character only and not as importing terms or warranties as to substance, performance, colour, quality or dimension, and the failure to conform with such samples, descriptions or illustrations shall not constitute any breach of contract on the part of the Seller PRICES 4.1 The Seller reserves the right to withdraw or amend a quotation at any time before receipt of an unqualified order from the Buyer and each quotation shall be deemed withdrawn unless accepted within the period for acceptance stated on the quotation. 4.2 Prices are agreed exclusive of packing, insurance, VAT and, in the case of sales where the goods are to be delivered by the Seller to the Buyer in a country outside the United Kingdom, of any similar indirect tax 4.3 Carriage will be charged according to weight and subject to a minimum of £10.00 on all orders for England, Wales and Scotland; £18.00 for Northern Ireland; £25.00 for Isle of Wight, Scottish Highlands and Scottish Islands; £35.00 for Isle of Man; £50.00 for Channel Islands; £30.00 for Dublin and £40.00 for the rest of Eire. Carriage paid orders: 4.3.1 if delivery is to destinations within the UK mainland (excluding Scottish Highlands) where the VAT exclusive nett price of the goods ordered is £150 or more 4.3.2 for orders placed via our website to destinations within the UK mainland (excluding Scottish Highlands), where the VAT exclusive nett price of the goods ordered is £100 or more 4.3.3 if delivery is to destinations in Northern Ireland, Eire and Scottish Highlands* where the VAT exclusive nett price of the goods ordered is £180 or more 4.3.4 for orders placed via our website to destinations in Northern Ireland, Eireand Scottish Highlands* where the VAT exclusive nett price of the goods ordered is £150 or more 4.3.5 if delivery is to destinations in Channel Islands, Scottish Islands, Isle of Wight and Isle of Man* where the VAT exclusive nett price of the goods ordered is over £300 4.3.6 for orders placed via our website to destinations in Channel Islands, Scottish Islands, Isle of Wight and Isle of Man* where the VAT exclusive nett price of the goods ordered is £250 or more 4.3.7 for chop orders where the VAT exclusive nett price of the goods is £60 or more 4.3.8 Terms for early settlement of invoices are stated on our invoices & may vary from time to time 4.3.9 Next day delivery is available at additional cost Additional kg costs vary on top of these charges * Pallet deliveries may incur a surcharge 4.4 The Seller shall be entitled to adjust the price at the date of invoice by such amount as may be necessary to cover any increase sustained by the Seller after the date of contract in any direct or indirect cost of making, obtaining, handling or supplying the goods 4.5 The Buyer shall have no right to reject the goods on the grounds of variation from the quantity ordered where such variation is considered reasonable in accordance with our minimum order quantity and the Buyer shall pay in full for the quantity actually supplied DELIVERY 5.1 Where delivery is to be made by instalments each instalment shall be treated as a separate contract and delay, default or non-delivery in respect of one instalment on the part of the Seller shall not entitle the Buyer to cancel the remainder of the contract 5.2Failure by the Buyerto payfor any instalment or delivery when payment is due shall entitle the Seller to withhold further deliveries 5.3 Unless otherwise expressly agreed any completion or delivery date given by the Seller is an estimate only made under current conditions, shall not be or become a term of the contract or any contract collateral thereto, is given without any legal commitment and the Seller shall not be liable for any warranty or representation which may have been made in the course of negotiation in relation to a completion or delivery date and no times quoted, specified or agreed for delivery or for the performance of any other obligations of the Seller shall be of the essence of the contract 5.4 Unless otherwise expressly agreed in writing, delivery shall take place at the premises of the Buyer or at the site to which the Buyer requests delivery. 5.5 Claims must be made to the Seller in writing 5.5.1 for breakage within seven days of delivery 5.5.2 for shortage or non-delivery within seven days of invoice date 5.6 The Seller will not accept return of any goods unless approval of their intended return has been given in advance. The Seller cannot under any circumstances accept return of goods specially obtained on behalf of the Buyer. The Seller is normally prepared to accept return of current stock lines subject to a minimum restocking charge of twenty percent (20%) of the then current price of the goods plus the cost of carriage if the Seller agrees to collect 5.7 Failure by the Buyer to have goods ready for collection on a date specified by the Seller will incur a collection charge of £20 PAYMENT 6.1 Goods will be invoiced when they are ready for collection or despatch 6.2 If the Buyer: 6.2.1 fails to pay any amount when it is due or fails or refuses to accept delivery of any goods or give delivery instructions in relation to them when they are ready for collection or despatch, or 6.2.2 (where the Buyer is an individual) dies or becomes of unsound mind or a petition is presented for a Bankruptcy Order against him or an interim receiver of his property is appointed, or 6.2.3 (where the Buyer is a company) a petition is presented or a resolution is passed for the winding up of the Buyer or the Buyer has an administrative receiver or administrator appointed, then the price of all goods invoiced or despatched by the Seller shall become immediately due and payable by the Buyer and the Seller may either treat any contract made between the Buyer and the Seller as cancelled or suspend or continue the delivery of goods under such contract without prejudice to any other right or remedy ofthe Seller 6.3TheSeller is entitled to claim statutory interest from the due date for payment at the rate currently authorised in accordance with The Late Payment of Commercial Debts (Interest) Act 1998 until payment in full. 6.4 The Buyer shall not be entitled by reason of any dispute relating to the goods under this or any other contract to withhold payment of any amount which is due to the Seller hereunder or to set off any such amount or payment or any counterclaim whether liquidated or unliquidated for any sum or sums for which the Seller does not admit liability 6.5 The Seller reserves the right to refuse to execute any order or contract if the arrangements for payment or the credit of the Buyer appear to be or become unsatisfactory 6.6 The Buyer shall on demand reimburse to the Seller all fees and disbursements incurred by the Seller's solicitors or other agents with regard to the recovery of any sums due and outstanding 6.7The Seller willrequest cash with order unless credit facilities are granted. In considering credit facilities, the Seller will make a search with a credit reference agency and will keep a record of that search. The Seller may also take up a bank reference.7. TRANSFER OF RISK The risk in the goods shall pass to the Buyer on delivery8. RETENTION OF TITLE 8.1 Title and property in the goods, including full legal and beneficial ownership, shall not pass to the Buyer until the Seller has received payment in full for all goods delivered to the Buyer under this and all other contracts between the Seller and the Buyer. Payment of the full price of the goods shall include the amount of any interest or other sum payable under the terms of this and all other contracts between the Seller and the Buyer under which the goods were delivered. 8.2 Where property in the goods remains that of the Seller the Buyer may deal with the goods in the ordinary course of its business provided that: 8.2.1 The Buyer stores the goods carefully and ensures that they are clearly identified as belonging to the Seller, who shall be entitled to examine the goodsin storage 8.2.2The Seller and its agents or representatives shall be entitled at any time and without notice to enter upon any premises of the Buyer in which the goods are stored or kept or reasonably believed so to be 8.2.3 The Buyer will insure the goods for their replacement value naming the Seller as the loss payee 8.3 If the Buyer: 8.3.1 defaults in punctual payment of any sum due to the Seller or (being an individual) is the subject of a Bankruptcy Petition or an Interim Order or (being a company) is subject to a Winding Up Petition, Administrative Receivership or an Administration Order or if the company passes any resolution for liquidation, or 8.3.2 suffers any distress or execution to be levied upon the goods or upon its property then the Seller may forthwith revoke the Buyer's power of sale for goods and may retake possession of the goods. 8.4 The Buyer shall not pledge or allow any lien or charge to arise overthe goods or any documents of title thereto 8.5 Nothing in this Clause shall: 8.6.1 confer on the Buyer any right to return goods supplied by the Seller or to refuse or delay payment for them, or 8.6.2 be construed so as to create any privity of contract between the Seller and any other person other than the Buyer9. EXCLUSION OF LIABILITY 9.1 The Seller will within the Seller's absolute discretion repair or replace or refund the purchase price of any goods that the Seller shall be satisfied were defective in material or workmanship at the time of delivery provided that notice has been given to the Seller of such defect within forty-eight hours of the time when by reason of an opportunity to inspect the goods or otherwise the Buyer could first reasonably have ascertained that such defect existed and provided that the Buyer has not in any way dealt with the goods as to result in their being in any worse condition than when delivered. 9.2 Except where the Seller has submitted to the Buyer a specification which is expressly specified to be binding upon the Seller, the Buyer is deemed to have satisfied himself as to the suitability of the goods for the purpose which the Buyer requires them and no warranty, term or condition as to the quality, condition or suitability for any purpose of any goods shall form part of the contract or have any force or effect as collateral thereto and any other terms or warranties that might otherwise arise by statute or by implication of law are hereby expressly excluded 9.3 If the Seller has the benefit of any guarantee or warranty given by any manufacturer of the goods, the Seller will at the request of the Buyer use all reasonable efforts to ensure that the benefit of such guarantee or warranty inures to the benefit of the Buyer and will at the Buyer's request and cost execute an assignment of the benefit of such contract to the Buyer 9.4 Where any goods are delivered that do not comply with the contract the Buyer shall prior to making any claim for damages or compensation against the Seller afford the Seller a reasonable time and opportunity to act in accordance with Clause 9.1 and the Seller shall in any event not be liable to the Buyer for any loss or waste of storage, warehousing, shipping, processing, manufacturing or other space or facility or labour time or effort expended of any like nature or any other indirect loss 9.5 Without prejudice to the operation of any other of these Conditions where any goods are delivered that do not comply with the contract any liability of the Seller to the Buyer for any loss or expense of whatsoever nature thereby occasioned shall be limited to and shall not exceed a sum equal to 200% of the contract price of that part of the goods in respect of which the default has been made 9.6 Where the Buyer requests to be invoiced electronically, they must ensure the Seller is provided with the correct e-mail address and any changes thereafter. The Seller cannot guarantee the security of this information once it has left the servers.10. GENERAL LIMITATION OF LIABILITY 10.1 Without prejudice to the effect or operation of any other Clause the aggregate liability of the Seller to the Buyer for any loss or damage of whatsoever nature arising out of any breaches of this contract shall be limited to and shall not exceed a sum equal to 200% of the contract price of the goods comprised in an order or (where the goods are delivered by instalments) the price of the goods comprised in the instalment in respect of which the breach occurs 10.2 The Seller does not limit its liability in respect of personal injury or death caused by the negligence of the Seller or its employees.11. INVALID TERMS 11.1 If any of these Conditions which seeks to impose any restriction or limitation of liability on the part of the Seller to any specified sum or percentage of the price of the goods and to which the Unfair Contract Terms Act 1977 applies does not satisfy the requirement of reasonableness, such restriction shall not be disregarded or treated as null and void or as having no application but shall be construed as if there were substituted for it such greater minimum specified sum or percentage of the price of the goods as would in the opinion of a court arbitrator or tribunal be reasonable and shall be given effect accordingly 11.2 Subject to Clause 11.1 if it appears to any court arbitrator or tribunal that any terms of these Conditions is invalid or unenforceable as a result of the application of any rule of law or construction, such term shall be deemed to have been deleted from the document which shall be construed accordingly12. INTELLECTUAL PROPERTY RIGHTS 12.1 The Seller owns and retains all intellectual property rights know-how and confidential information in the goods, and in any additions to or enhancements of the goods which may be developed as a result of any requirement of the Buyer. 12.2 Where any designs or specifications have been supplied by the Buyer for manufacture by the Seller then the Buyer warrants the use of those designs or specifications for the manufacture, assembly or supply of the goods does not infringe the rights of any third party.13. FORCE MAJEURE 13.1 The Seller shall have no liability for delays in performing any obligations to the Buyer due to any cause of whatever nature outside the reasonable control of the Seller. 13.2 In such event the Seller may without liability cancel or vary the terms of the contract including extending the time for performing it. The Buyer shall take or pay for such part of the goods as the Buyer shall be able to deliver.14. LAW 14.1 These conditions and any contract of which they form part shall be governed by and construed in accordance with English Law 14.2 The Buyer irrevocably submits to the non-exclusive jurisdiction of the English Courts Please note all details were correct at the time of going to press, ensure that you check with our Call Centre who have the up to date information on our terms of trading. The right is reserved to make changes without notice. Arqadia Limited, 2 Wolseley Road, Kempston, Bedford MK42 7AD Arqadia's Conditions of sale are available as a PDF by clicking here. Arqadia's Cookie Policy Arqadia's Privacy Policy
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UVJETI PRODAJE ON LINE (prodaje na daljinu) OPĆI PODATCI Microteam d.o.o. – prodaja informatičke opreme i uredskog pribora te proizvodnja tonera, tinti i ribona za printere Kurilovečka 1 Velika Gorica Žiro račun: HR9123600001102572706 - Zagrebačka banka DD HR3023400091110822931 - Privredna banka DD Radno vrijeme trgovine: Ponedjeljak - Petak 08-20 sati Subota 08-14 sati Nedjeljom i praznikom ne radimo Nazivi koji se koriste kod prodaje KUPAC - je osoba koja je nakon pregleda i odabira upisala svoje podatke u obrazac za identifikaciju kupca, starija od 18 godina te s prebivalištem u RH. MICROTEAM - je web-portal stranica u vlasništvu tvrtke MICROTEAM d.o.o., Kurilovečka 1, 10410 Velika Gorica PRODAVAČ - je Microteam d.o.o. PONUDA - je dokument na osnovu kojeg ostvarujete ovdje navedene uvjete i cijene prikazane na ponudi. CIJENE Istaknute cijene su maloprodajne te iste sadrže PDV. Prikazane cijene su najniže maloprodajne sa uračunatim PDV-om. U prikazanu cijenu su uključeni popust od 5% na gotovinsko, kartično ili virmansko plaćanje te pripadajući akcijski popusti. Valjana cijena je ona koja je vrijedila na dan izrade ponude. Ponuda - prikazuje odabranu robu, sa cijenama sukladnim odobranom načinu plaćanja te eventualnim trenutnim akcijama te iznosom dostave. Ukupna cijena navedena na ponudi je cijena koja se naplaćuje kupcu. Zadržavamo pravo - promjene cijena bez prethodne najave. Sva naručena roba biti će isporučena po cijenama koje su bile aktualne pri izradi ponude. UPUTE ZA KORIŠTENJE WEB SHOPA Pogledajte ponudu preko naše detaljne tražilice i sortirajte proizvode po svom odabiru. Proizvode možete odabirati iz različitih grupa i vrsta proizvoda. U pregledu proizvoda ne propustite razgledati ponudu na akciji te pogledajte pojašnjenja o proizvodu i njegovoj cijeni. Prilikom definiranja parametara plaćanja, na ponudi kreirat će se i Vaša cijena. Pri prvoj izradi ponude dobiti ćete automatski generiranu poruku na Vašu e-mail adresu sa korisničkim imenom i lozinkom koju koristite kod sljedeće kupovine. Proučite načine plaćanja pregledom linka plaćanja. Odaberite proizvod, način plaćanja, mjesto plaćanja, mjesto dostave te unesite željenu količinu. Izradite ponudu na kojoj ćete dobiti konačnu cijenu i ostvareni popust. Pričekajte potvrdu ponude, koju ćete uskoro primiti e-mail-om ili ćemo Vas kontaktirati telefonski. Potvrda ponude osigurava isporuku traženog proizvoda od strane dobavljača. Ili jednostavno pošaljite upit preko web obrazca pod linkom kontakt o trenutnoj dostupnosti robe. DOSTAVA Dostava je besplatna za iznose računa iznad 2.000 kn tj. za proizvode PRINT TEAM - tinte, toneri i riboni iznad 200 kn. Za iznose računa ispod 2.000 kn tj. za proizvode PRINT TEAM - tinte, toneri i riboni ispod 200kn cijena dostave je 30 kn. Vrijeme dostave započinje primitkom uplate na račun Microteam-a. Kod uplata u hrvatskim poslovnim bankama to je najčešće sljedeći radni dan od dana uplate, a kod plaćanja u poslovnicama Hrvatskih pošta, dva radna dana nakon uplate. Predugovorne obavijesti Sukladno članku 57. Zakona o zaštiti potrošača, Prodavatelj mora Kupca na jasan i razumljiv način obavijestiti o: Obavijest o načinu podnošenja pisanog prigovora potrošača - glavnim obilježjima robe ili usluge, u mjeri u kojoj je to prikladno s obzirom na robu ili uslugu te medij koji se koristi za prijenos obavijesti - svojem nazivu i sjedištu, telefonskom broju te, ako postoji, adresi elektroničke pošte - ako je primjenjivo, nazivu i sjedištu trgovca u čije ime i/ili za čiji račun nastupa - zemljopisnoj adresi mjesta svojeg poslovanja, odnosno zemljopisnoj adresi mjesta poslovanja trgovca u čije ime i/ili za čiji račun on nastupa, a na koju potrošač može nasloviti svoje pritužbe, ako je to mjesto različito od sjedišta iz točke 2. ovoga članka - maloprodajnoj cijeni robe ili usluge, a ako priroda robe ili usluge ne omogućava da cijena bude izračunata unaprijed, o načinu izračuna cijene te, ako je primjenjivo, ostalim troškovima prijevoza, dostave ili poštanskih usluga, odnosno o tome da ti troškovi mogu biti naplaćeni, ako ne mogu biti razumno izračunati unaprijed - troškovima uporabe sredstava daljinske komunikacije u svrhu sklapanja ugovora, ako se ti troškovi ne zaračunavaju po osnovnoj tarifi - uvjetima plaćanja, uvjetima isporuke robe ili pružanja usluge, vremenu isporuke robe ili pružanja usluge te, ako postoji, načinu rješavanja potrošačkih pritužbi od strane trgovca - uvjetima, rokovima i postupku izvršavanja prava na jednostrani raskid ugovora kao i o obrascu za jednostrani raskid ugovora sukladno članku 74. stavku 1. ovoga Zakona, u slučajevima u kojima to pravo postoji - tome da je potrošač dužan snositi troškove vraćanja robe u slučaju da iskoristi svoje pravo na jednostrani raskid ugovora iz članka 72. ovoga Zakona, odnosno, o troškovima vraćanja robe, u slučaju da kod ugovora sklopljenih na daljinu roba zbog svoje prirode ne može biti vraćena poštom na uobičajen način - tome da će, u slučaju da iskoristi svoje pravo na jednostrani raskid ugovora iz članka 72. ovoga Zakona nakon što je postavio zahtjev u skladu s člankom 64. ili člankom 70. ovoga Zakona, potrošač biti dužan platiti trgovcu razumni dio cijene sukladno članku 77. stavku 7. ovoga Zakona - tome da se potrošač ne može koristiti pravom na jednostrani raskid ugovora iz članka 72. ovoga Zakona, u slučajevima u kojima je temeljem članka 79. ovoga Zakona, to pravo isključeno, odnosno o pretpostavkama pod kojima potrošač gubi pravo na jednostrani raskid ugovora - postojanju odgovornosti za materijalne nedostatke - uslugama ili pomoći koji se potrošaču nude nakon prodaje te uvjetima korištenja tih usluga ili pomoći, ako ih trgovac pruža, kao i o eventualnim jamstvima koja su izdana uz robu ili uslugu - postojanju odgovarajućih pravila postupanja trgovca, kako su definirani člankom 5. točkom 18. ovoga Zakona - trajanju ugovora, ako je ugovor sklopljen na određeno vrijeme, odnosno uvjetima otkaza ili raskida ugovora koji je sklopljen na neodređeno vrijeme, odnosno koji se automatski produžuje - minimalnom roku u kojem je potrošač vezan ugovorom, ako postoji - pologu ili drugom financijskom osiguranju koje je potrošač na zahtjev trgovca dužan platiti ili pribaviti, kao i o uvjetima plaćanja toga pologa, odnosno uvjetima pribavljanja drugog financijskog osiguranja - ako je primjenjivo, funkcionalnosti digitalnog sadržaja, uključujući potrebnim mjerama tehničke zaštite tih sadržaja - ako je primjenjivo, interoperabilnosti digitalnog sadržaja s računalnom ili programskom opremom za koju trgovac zna ili bi morao znati - mehanizmima izvansudskog rješavanja sporova, odnosno o sustavima za obeštećenje, te načinu kako ih potrošač može koristiti. Sve prigovore sukladno članku 10. Zakona o zaštiti potrošača (NN 41/2014), Kupac može poslati putem pošte, telefaksa ili elektroničke pošte kao i u poslovnim prostorijama/trgovinama Prodavatelja na adresi Velika Gorica, Kurilovečka 1. Ukoliko se prigovor podnosi u poslovnim prostorijama/trgovinama, Prodavatelj je dužan odmah pisanim putem ovjeriti njegov primitak. Podaci potrebni za podnošenje prigovora: poštom - na adresu: Kurilovečka 1, 10410 Velika Gorica e-mailom - na e-mail adresu: microteam@microteam.hr telefaxom - na broj: +385 1 6219 282 ili izravno u poslovnim prostorijama na adresi Velika Gorica, Kurilovečka 1. Kako bi Prodavatelj sukladno članku 10. stavku 5. Zakona o zaštiti potrošača potvrdio primitak pisanog prigovora, a zatim i na isti odgovorio, Kupac treba navesti točne podatke za primitak istoga. Odgovor na prigovor Kupca Prodavatelj će u skladu sa Zakonom o zaštiti potrošača dati u pisanom obliku najkasnije u roku 15 dana od dana primitka prigovora. U suprotnom se Kupac može obratiti Državnom inspektoratu ili Udruzi za zaštitu potrošača. Pravo na jednostrani raskid ugovora sklopljenog na daljinu - Kupac ima pravo u roku od 14 (četrnaest) kalendarskih dana od dana dostave proizvoda kupljenog na daljinu jednostrano raskinuti ugovor, bez navođenja razloga. - Rok je prekluzivan i započinje teći od dana kada je Kupcu, ili trećoj osobi, a koja nije prijevoznik, proizvod koji čini predmet ugovora predan u posjed. - Da bi Kupac mogao ostvariti pravo na jednostrani raskid ovoga Ugovora, mora obavijestiti Prodavatelja o svojoj odluci o jednostranom raskidu ugovora prije isteka roka i to nedvosmislenom izjavom poslanom poštom, telefaksom ili elektroničkom poštom, u kojoj će navesti svoje ime i prezime, adresu, broj telefona, telefaksa ili adresu elektroničke pošte. - U slučaju raskida ugovora, svaka je strana dužna vratiti drugoj ono što je primila na temelju ugovora. - Kupac je dužan snositi troškove vraćanja robe u slučaju da iskoristi svoje pravo na jednostrani raskid ugovora iz članka 72. Zakona o zaštiti potrošača. U slučaju da kod ugovora sklopljenih na daljinu roba zbog svoje prirode ne može biti vraćena poštom na uobičajen način, troškove vraćanja robe na drugi način također snosi Kupac. Kupac mora izvršiti povrat robe bez odgađanja a najkasnije u roku od 14 dana od kada je, sukladno članku 74. Zakona o zaštiti potrošača, obavijestio Prodavatelja o svojoj odluci da raskine ugovor. Smatra se da je Kupac izvršio svoju obvezu na vrijeme ako prije isteka naprijed navedenog roka pošalje robu ili je preda Prodavatelju. Kupac je odgovoran za svako umanjenje vrijednosti robe koje je rezultat rukovanja robom, osim onog koje je bilo potrebno za utvrđivanje prirode, obilježja i funkcionalnosti robe. - Prodavatelj mora bez odgađanja, a najkasnije u roku od 14 dana od dana kad je zaprimio obavijest o odluci Kupca da raskida ugovor sukladno članku 74. Zakona o zaštiti potrošača, vratiti Kupcu sve što je ovaj platio na temelju ugovora. Prodavatelj nije u obvezi izvršiti povrat dodatnih troškova koji su rezultat Kupčevog izričitog izbora vrste prijevoza koji je različit od vrste standardnog prijevoza koji je ponudio Prodavatelj. Prodavatelj mora izvršiti povrat plaćenog tek nakon što mu roba bude vraćena, odnosno, nakon što mu Kupac dostavi dokaz da je robu poslao natrag Prodavatelju, ako bi o tome Prodavatelj bio obaviješten prije primitka robe. Prodavatelj mora izvršiti povrat plaćenoga služeći se istim sredstvima plaćanja kojim se koristio Kupac prilikom plaćanja osim ako Kupac izričito ne pristane na neko drugo sredstvo plaćanja, te uz pretpostavku da Kupac ne bude obvezan platiti nikakve dodatne troškove za takav povrat. - Kupac nema pravo na jednostrani raskid ugovora ako je: - ugovor Prodavatelj u potpunosti ispunio, a ispunjenje je započelo uz izričit prethodni pristanak Kupca te uz njegovu potvrdu da je upoznat s činjenicom da će izgubiti pravo na jednostrani raskid ugovora ako ugovor bude u potpunosti ispunjen - predmet ugovora roba ili usluga čija je cijena ovisna o promjenama na financijskom tržištu koje su izvan utjecaja Prodavatelja, a koje se mogu pojaviti za vrijeme trajanja prava Kupca na jednostrani raskid ugovora - predmet ugovora roba koja je izrađena po specifikaciji Kupca ili koja je jasno prilagođena Kupcu - Kupac posebno zahtijevao posjet Prodavatelja radi obavljanja hitnih popravaka ili poslova održavanja, s time da ako prilikom takvog posjeta, uz one usluge koje je Kupac izrijekom zahtijevao, Prodavatelj pruži i neke druge usluge, odnosno isporuči i neku drugu robu osim one koja je nužna za obavljanje hitnih popravaka ili poslova održavanja, Kupac ima pravo na jednostrani raskid ugovora u vezi s tim dodatnim uslugama ili robom - predmet ugovora isporuka zapečaćenih audiosnimaka ili videosnimaka, odnosno računalnih programa, koji su otpečaćeni nakon isporuke - predmet ugovora isporuka digitalnog sadržaja koji nije isporučen na tjelesnom mediju ako je ispunjenje ugovora započelo uz izričit prethodni pristanak Kupca te uz njegovu potvrdu da je upoznat s činjenicom da će time izgubiti pravo na jednostrani raskid ugovora. - Ukoliko je proizvod vraćen neispravan, s većim oštećenjima proizvoda ili ambalaže ili bez dijelova i dokumentacije te ukoliko se isti ne dostave u naknadnom roku od 8 dana smatra se da Kupac nije ispunio svoju obavezu povrata robe te Prodavatelj nije dužan izvršiti povrat uplaćenih sredstava. - Potvrdu primitka obavijesti o jednostranom raskidu ugovora Prodavatelj će dostaviti Kupcu bez odgađanja, elektroničkom poštom. obrazac za jednostrani raskid ugovora Odgovornost za materijalne nedostatke Prodavatelj odgovara za materijalne nedostatke proizvoda sukladno Zakonu o obveznim odnosima (članci 400-422). Prodavatelj odgovara za materijalne nedostatke stvari koje je ona imala u trenutku prijelaza rizika na Kupca, bez obzira je li mu to bilo poznato. Prodavatelj odgovara i za one materijalne nedostatke koji se pojave nakon prijelaza rizika na Kupca ako su posljedica uzroka koji je postojao prije toga. Predmnijeva se da je nedostatak koji se pojavio u roku od šest mjeseci od prijelaza rizika postojao u vrijeme prijelaza rizika, osim ako Prodavatelj ne dokaže suprotno ili suprotno proizlazi iz naravi stvari ili naravi nedostatka. Prodavatelj ne odgovara za neznatan materijalni nedostatak. Materijalni nedostatak postoji: - ako stvar nema potrebna svojstva za svoju redovitu uporabu ili za promet - ako stvar nema potrebna svojstva za posebnu uporabu za koju je Kupac nabavlja, a koja je bila poznata Prodavatelju ili mu je morala biti poznata - ako stvar nema svojstva i odlike koje su izrijekom ili prešutno ugovorene, odnosno propisane - kad je Prodavatelj predao stvar koja nije jednaka uzorku ili modelu, osim ako su uzorak ili model pokazani samo radi obavijesti - ako stvar nema svojstva koja inače postoje kod drugih stvari iste vrste i koja je Kupac mogao opravdano očekivati prema naravi stvari, posebno uzimajući u obzir javne izjave Prodavatelja, proizvođača i njihovih predstavnika o svojstvima stvari (reklame, označavanje stvari i dr.) - ako je stvar nepravilno montirana pod uvjetom da je usluga montaže uključena u ispunjenje ugovora o prodaji - ako je nepravilna montaža posljedica nedostataka u uputama za montažu. Ako je Kupac na temelju izjava proizvođača ili njegova predstavnika očekivao postojanje određenih svojstava stvari, nedostatak se ne uzima u obzir ako Prodavatelj nije znao niti morao znati za te izjave, ili su te izjave bile opovrgnute do trenutka sklapanja ugovora ili one nisu utjecale na odluku Kupca da sklopi ugovor. Prodavatelj ne odgovara za nedostatke ako su u trenutku sklapanja ugovora bili poznati Kupcu ili mu nisu mogli ostati nepoznati. Prodavatelj odgovara i za nedostatke koje je kupac mogao lako opaziti ako je izjavio da stvar nema nikakve nedostatke ili da stvar ima određena svojstva ili odlike.