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IKEA FAMILY LOYALTY PROGRAMME TERMS AND CONDITIONS The IKEA FAMILY loyalty programme, the use of the IKEA FAMILY card (and any temporary IKEA FAMILY card that is issued at any time), any visits and any rewards under the programme are all subject to the following terms and conditions. You accept these terms and conditions when you sign up to the IKEA FAMILY loyalty programme. These terms and conditions may change from time to time so please check them regularly. When we refer to "you" and "your" we mean the IKEA FAMILY member. The IKEA FAMILY card and the temporary IKEA FAMILY card is issued by us and remains our property. We can end the IKEA FAMILY loyalty programme (giving 14 days’ notice), refuse to issue IKEA FAMILY cards, and cancel IKEA FAMILY cards. To be eligible you must be a UK resident and aged 18 or over. We may alter or amend any aspect of the IKEA FAMILY loyalty programme. Any IKEA FAMILY card usage applies to the IKEA UK stores only. From time to time, other promotional partners may be part of the IKEA FAMILY loyalty programme. These third party promotions will also be subject to the terms and conditions of the third party involved. The IKEA FAMILY card is not transferable, and can only be used by the person whose signature is on the card. The IKEA FAMILY card is not a debit or credit card or a guarantee card. How we use your personal information We will safeguard any information you provide under the IKEA FAMILY loyalty programme in accordance with our Privacy Policy and these terms. You can access our Privacy Policy on our website and we ask you to read it carefully to understand how we will treat your data. We will use the details you provide, together with the information your IKEA FAMILY card tells us about what you buy in our stores to: understand what you like to buy; help make IKEA FAMILY better for you; and contact you with offers and information about products and services that may be of interest to you. We will also use the details you provide to inform our targeting in other channels (including digital channels). We will share your details with the IKEA group of companies who may offer products and services which may interest you. We will share your details with any business that processes IKEA FAMILY information on our behalf (e.g. printers who need certain details to print our mailings). We may also use and share information relating to groups of customers without identifying individuals to learn more about customer behaviour and find ways of enhancing our services to you. You have the right to request a copy of the information we hold about you, to have changed any inaccuracies in the details we hold about you, the right to object to the use of your data and the right to block any specific uses of your data, by writing to us at: IKEA FAMILY, 255 North Circular Road, London, NW10 0JQ. If at any time you wish to cancel your membership, please write to: IKEA UK, Retail, 2nd Floor, Fletton Park, Peterborough, PE2 9ET. IKEA FAMILY COUPON TERMS AND CONDITIONS The following terms are valid for all IKEA FAMILY coupons. Additional terms and conditions may be specified on the coupon. - IKEA FAMILY coupons are only valid on the dates stated on the coupon. - IKEA FAMILY coupons can only be used by IKEA FAMILY members. Your IKEA FAMILY card must be presented to the cashier when you redeem your IKEA FAMILY coupon. - Only one IKEA FAMILY coupon can be used per transaction. - IKEA FAMILY coupons are only valid towards qualifying purchases made in the stated IKEA UK store. - IKEA FAMILY coupons cannot be used towards purchases of IKEA gift cards or IKEA services unless specifically stated. - IKEA FAMILY coupons cannot be used towards purchases in the IKEA cafe, IKEA Bistro, IKEA Swedish food market or IKEA restaurant unless specifically stated. - IKEA FAMILY coupons cannot be used in conjunction with any other promotional offers or discounts. - Damaged, defaced, illegible, copied or altered IKEA FAMILY coupons will not be accepted. - IKEA FAMILY coupons cannot be redeemed for cash, have no cash value and no change will be given. - IKEA FAMILY coupons cannot be transferred, sold or in any way traded. - We can withdraw or amend IKEA FAMILY coupon promotions as necessary due to circumstances outside our reasonable control. All returns are subject to our Returns policy, with the following restriction: if you return qualifying items to the extent that you no longer meet the eligibility conditions of the offer then, depending on the reason for the return, we reserve the right to deduct the value of the benefit of the offer from any refund due to you. IKEA FAMILY FREE PRODUCT INSURANCE TERMS AND CONDITIONS The following terms are valid for the IKEA FAMILY free product insurance. You can insure your new products against accidental damage on the way home and during assembly by swiping your IKEA FAMILY card at the check-outs. - This benefit only applies to IKEA FAMILY members. - To insure your products your IKEA FAMILY card must be presented and swiped at the time of purchase. - This benefit only applies to purchases made at IKEA UK stores. The benefit can only be claimed in-store and not by contacting Customer Services. - This benefit does not apply to purchases of IKEA gift cards or purchases made in the IKEA cafe, IKEA Bistro, IKEA Swedish food market or IKEA restaurant. - This benefit does not apply to purchases picked, transported, assembled or installed as part of our additional IKEA services, as they are covered by the service provider, as outlined in their terms and conditions. - This benefit does not apply to cut fabric, or goods ordered to your specification e.g. custom made worktops or made to order sofas. - This benefit does not apply to purchases from the Bargain Corner. - To claim under the insurance, your IKEA FAMILY card must be presented together with proof of purchase when returning any damaged item. - Products found to be damaged will be replaced on a like for like basis or you will be issued with a refund card to the current selling price of the item. - You have 90 days from the date of purchase to claim under the insurance. - This benefit is in addition to any other separate insurance provisions you may have. - This benefit is in addition to our Returns policy. - This benefit does not affect your statutory rights. IKEA FAMILY SWIPE A SURPRISE TERMS AND CONDITIONS SWIPE A SURPRISE TERMS & CONDITIONS - UK This Promotion is organised by IKEA Limited (Company Number 1986283) (“IKEA”) whose registered office is at Witan Gate House, 500-600 Witan Gate West, Milton Keynes, MK9 1SH. Any questions or queries regarding the competition should be sent to the IKEA FAMILY Manager, IKEA Ltd, 255 North Circular Road, London NW10 0JQ. Entry Requirements The Swipe a Surprise promotion is a promotion where IKEA FAMILY members can win prizes by using their IKEA FAMILY account (the “Promotion”) Eligible Entrants may participate at IKEA stores in Southampton, Bristol, Cardiff, Warrington, Manchester, Birmingham, Coventry, Belfast, Glasgow, Edinburgh, Gateshead, Leeds, Milton Keynes, Lakeside, Wembley, Nottingham, Reading; (“Participating Store”). The Swipe a Surprise promotion will be active on the following dates: 24/04/2017 to 18/06/2017. Each individual (who qualifies as an Eligible Entrant) is limited to using one till receipt per day. All entrants must be an IKEA FAMILY member, be over 18 years and be a resident within the UK (“Eligible Entrants”). Proof of eligibility may be required. Eligible Entrants will be entitled to claim a prize (“Winners”) subject to availability ranging from a trip to Sweden, a spa stay, a Swedish cooking class, an IKEA Gift Card up to £1,000, IKEA products priced up to £28, money off vouchers up to £20, IKEA Swedish Food Market vouchers up to £10 and IKEA Restaurant and Bistro products (“Prizes”). Your IKEA FAMILY card and voucher must be presented when collecting your prize. New members joining via a paper application form will be ineligible until receipt of an IKEA FAMILY membership card. This promotion is not open to IKEA’s printers and agents, the suppliers of the prizes and any other companies or persons associated directly with the promotion. IKEA reserves the right to decline and/or disqualify any ineligible entries. How to participate To enter, Eligible Entrants must swipe their IKEA FAMILY membership card, (if the Eligible Entrant is unable to swipe their IKEA FAMILY membership card, their temporary card or membership number may be used) when making a purchase at the Participating Store (excluding purchases made online, at Order and Collection Points, at the Restaurant, Swedish Food Market, Bistro, Café, or for home delivery, installation services, pick or pick and delivery or other services provided by IKEA). Once swiped, Eligible Entrants will be provided with a till receipt featuring a unique barcode which shall remain active until 18/06/2017. To discover their surprise Winners must take their till receipt to any IKEA FAMILY kiosk located within the Participating Store, scan the barcode, or input the numbers below it, and follow the on screen instructions. The Winner will be presented with a voucher which will indicate which prize has been won. This excludes Wembley, where Winners can only discover their surprise through swipe.myikeafamily.com (see article 10.) Winners then have 6 weeks to claim their prize. Alternatively, Winners can also visit swipe.myikeafamily.com and input the numbers beneath the barcode to view the prize that awaits in-store. Winners then have 6 weeks to claim their prize. Prizes Every eligible entrant will win a prize. Prizes are randomly selected from one of the following; 11.1 1 of 17 trips to Sweden (including £500 spending money), one prize to be won in each store. 11.2 1 of 17 Swedish cooking classes for four in your own home, one prize to be won in each store. 11.3 1 of 17 spa stays for one night for four adults, one prize to be won in each store. 11.4 1 of 85 IKEA Gift Cards (17x £1000, 17x £750, 17x £500, 17x £150 and 17x £50 available); 11.5 1 of c. 89,127 selected IKEA products priced between £0.95 and £28. 11.6 1 of c. 1,357 money off vouchers (ranging between £5 and £20); 11.7 1 of c.4,733 Swedish Food Market vouchers (£5 and £10 vouchers available); and 11.8 1 of c.226,719 IKEA Food vouchers (ranging between a free donut and a dinner for four). All prizes are non-negotiable, non-transferable and non-refundable. No cash or credit alternatives will be given in exchange for the whole or any part of the prizes. IKEA reserves the right to substitute any prize with a different prize of equivalent value in the event of circumstances outside of its control. All Winners are responsible for any additional expenses and arrangements not specifically included in the prizes. This may include, but is not limited to any necessary travel documents, passports and visas. Provisions applying to specific prize claims The trip to Sweden, Swedish cooking class and spa stay prizes are provided by The NDL Group, Unit 12, Deane House Studios, Greenwood Place, London. These prizes are subject to The NDL Group’s own terms and conditions, a copy of which can be found at swipe.myikeafamily.com, at the IKEA FAMILY kiosk, or in the Customer Returns area. Trip to Sweden If a Winner has won the trip to Sweden prize, they must speak to the duty manager of the Participating Store. The NDL Group will contact the Winner once they have received their details from the duty manager. Travel is subject to availability at the discretion of the organiser and excludes Christmas, New Year, Valentines, Easter and Bank Holidays (both UK and Sweden). Travel must be booked a minimum of 6 weeks before departure. Departure airport used will be dependent on the direct availability from the Winners’ nearest available international airport, which may not necessarily be the closest. Non UK passport holders may need a visa for this destination, which they should arrange with the Embassy at their own expense, including all taxes and surcharges. Transport from Stockholm airport to hotel vicinity, and return to Stockholm airport is included. Transfers to and from the UK airport are not included. Hotel is a 4 star Hotel and is based on 4 people sharing 2 twin or double rooms or a family room with ensuite bathroom on a bed and breakfast basis. Dinners are based on 4 people enjoying 2 courses from the a la carte menu with half a bottle of house wine or soft drinks, mineral water and coffee. Lunches are based on 4 people enjoying 1 course with a soft drink per person. Kayak tour lasts for 2 hours. Departure time is subject to availability at time of booking. The activity is seasonal, should it be unavailable at time of travel the activity will be substituted for an alternative. Minimum age for participants is 12 years. The Viking tour is subject to availability at time of booking. Tour departs at 0900 from a number of central Stockholm Hotels. Travel insurance is subject to normal terms of acceptance. Pre-existing medical conditions may not be covered. No age restrictions apply. The prizes must be claimed and booked by the prize winner within 12 months from the date of our initial correspondence with them. The Winners must comply with the terms and limitations of the travel insurance policy offered as part of the prize. Contact The NDL Group for further details. The Winners must comply with the terms and conditions of the airline and other transportation and venues included. There may be additional terms and conditions imposed by The NDL Group which must also be complied with. IKEA will not be responsible for the Winners’ failure to comply with such terms and conditions. The Winner must have sufficient financial resources to meet any financial commitment which the Winner may incur in connection with the prize (including, without limitation, transfers to and from the airport, meals and drinks). Swedish cooking class If a Winner has won the Swedish cooking class prize, they must speak to the duty manager of the Participating Store. The NDL Group will contact the Winner once they have received their details from the duty manager. Cookery class is subject to availability, excludes Christmas, New Year, Valentines, Easter and Bank holidays. Cookery class must be booked a minimum of 6 weeks in advanced. Personal chef will liaise with Winner to discuss food intolerances and allergies ahead of the cookery class. Once the cookery class has been booked, no additional changes can be made 48 hours ahead of the class and in the event of a cancellation, a full cancelation charge will be applied. No cash alternative can be offered in exchange of the cookery class. NDL will use a reputable, insured and established private chef in the Winner’s local area. NDL will not be held liable for any breakages or stolen items that may occur as a result of this prize. All prizes must be claimed and booked by the prize Winner within 12 months from the date of our initial correspondence with them. Spa stay If a Winner has won the spa stay, they must speak to the duty manager of the Participating Store. The NDL Group will contact the Winner once they have received their details from the duty manager. Travel is subject to availability at the discretion of the organiser and excludes Christmas, New Year, Valentines, Easter and Bank Holidays. Travel will be by train, must be off peak and booked a minimum of 8 weeks in advance. Transfers will be private and not shared with other passengers. Hotel is classed as a 4 Star and is based on 2 adults sharing a double room with en suite bathroom on a bed and breakfast basis. Spa treatments are subject to change and availability at the time of booking. Some treatments may not be suitable for people with certain medical conditions and will be substituted for a safe alternative should this be the case. Prize includes 2 spa treatments for adults. Each adult can choose from one of the following: One 60 minute massage Or one mud treatment Or one facial treatment All prizes must be claimed and booked by the prize winner within 12 months from the date of our initial correspondence with them. IKEA Gift Cards IKEA Gift Cards are not redeemable against IKEA Services, solar panel products and installation. The IKEA Gift Card must be used in accordance with the IKEA Gift Card Terms and Conditions, which can be found at http://www.ikea.com/ms/en_GB/popup/gift_card_terms_conditions.html Product Surprise To redeem the prize, the Winners must locate the product won within the Participating Store on their next visit and bring it, together with your voucher, to a cashier at the check-out. The voucher will entitle the Winner to claim one free product as specified on the voucher. No additional purchases are necessary. The Winner’s statutory rights are not affected. Food Surprise For Hot Dogs, Donuts, Ice Creams and Frozen Yogurts, the Winners must take their voucher to the fast food counter (Bistro) behind the check-outs. For the Dinners for 2 and 4 the Winners must take their voucher to a cashier within the IKEA Restaurant. Each voucher will entitle the Winner to claim one free product as specified on the voucher. No additional purchases are necessary. The Winners’ statutory rights are not affected. Money-off Surprise Money-off vouchers are available in the following amounts: • £5 To redeem the voucher, the Winner must take it along with your products to a cashier who will apply the discount to your total basket spend. The voucher can only be used once and has no cash value. The voucher cannot be exchanged for cash and if a purchase is made for a lower amount, no change can be given. The Winner’s statutory rights are not affected. In the event of a refund, the winner will not be entitled to a cash refund in respect of the value of the money off voucher used for the original purchase. Money-off vouchers cannot be used retrospectively and cannot be used towards purchases from IKEA Shop Online, IKEA Gift Cards, IKEA Café, IKEA Bistro, IKEA Swedish Food Market, IKEA Restaurant or IKEA Services inclusive of Home Delivery, Installation, Assembly and Kitchen planning unless specifically stated. Money-off vouchers also excludes solar panel products and installation. Swedish Food Market Money-off Vouchers Money-off vouchers are available in the following amounts: • £5 To redeem the prize, the Winner must take the voucher together with your qualifying IKEA purchases and your IKEA FAMILY card (or temporary card or membership number) to the cashier within the Swedish Food Market. Swedish Food Market money off vouchers can only be redeemed in the Swedish Food Market in the Participating Store. The voucher can only be used once and has no cash value. The voucher cannot be exchanged for cash and if a purchase is made for a lower amount, no change can be given. The Winner’s statutory rights are not affected. In the event of a refund, the Winner will not be entitled to a cash refund in respect of the value of the money off voucher used for the original purchase. General conditions Your IKEA FAMILY card (or temporary card or membership number) and voucher must be presented when collecting your prize. IKEA takes no responsibility or liability for any till receipts or vouchers lost or damaged. IKEA reserves the absolute right to disqualify entries in the event that IKEA has reasonable grounds for believing that the entrant has acted in a way which is inconsistent with these terms and conditions and the spirit of the promotion or has acted in a way which IKEA consider to be inappropriate, unlawful, or offensive. IKEA will not be liable for any loss arising from the postponement, cancellation, delay or changes to the prizes beyond its control or for any act or default of any third party supplier. Information collected from entrants will only be disclosed to third parties if they are a Winner of a main prize and then only to such third parties who need to know it in order to enable you to receive your prize. By entering this competition, you consent to us disclosing your personal information in this way notwithstanding that such third parties may be located outside the European Economic Area. IKEA may wish to publish Winners’ names and details on its website and via other media channels for advertising and publicity purposes. The Winners agree to the use of their name, photograph and any other relevant details and will co-operate with any other reasonable requests made by IKEA in relation to this promotions’ publicity. By entering this competition, entrants consent to this information being used in this way without further consent, notification or compensation. This competition and any dispute or claim arising out of or in connection with it, shall be governed and construed in accordance with English law in English courts. By entering this competition, all entrants will be deemed to have accepted and agreed to be bound by these terms and conditions.
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IKEA FAMILY je IKEA program odanih kupaca. IKEA FAMILY je klub zaljubljenika u uređenje doma. Članovi dobivaju brojne pogodnosti, popuste, posebne ponude i usluge te jedinstveni IKEA FAMILY asortiman. Ako ti je IKEA draga, obožavat ćeš IKEA FAMILY. Zašto bih posao/la članom IKEA FAMILY programa? Članovi IKEA FAMILY imaju pristup velikom broju pogodnosti. Neke im uštede novac, a druge ih poštede muke. Jedinstveni IKEA FAMILY asortiman po posebnim cijenama za članove: Dizajniran za sve one koji obožavaju uređenje doma, ali i koji putuju, ekskluzivan IKEA FAMILY asortiman pomoći će ti biti organiziran i siguran kad si doma ili na putu. E-novosti: IKEA i IKEA FAMILY novosti, pozivnice, savjeti, ideje i ponude stizat će izravno u tvoj pretinac e-pošte. Ti ćeš uvijek sve saznati prvi/a! Ponude IKEA proizvoda: Odabrani IKEA proizvodi imaju posebne cijene za članove. IKEA FAMILY live: Dvanaest puta godišnje izravno u tvoj pretinac e-pošte stiže IKEA FAMILY live digitalni časopis prepun inspiracije, ekskluzivnog znanja o uređenju doma, savjeta i ideja te primjera iz domova širom svijeta. Ponude u IKEA Restoranu: Članovi mogu uživati u besplatnoj šalici kave ili čaja od ponedjeljka do petka u IKEA Restoranu, ali i u drugim poslasticama cijelu godinu po posebnim cijenama za članove. Odabrane poslastice iz Trgovine švedske hrane imaju posebne cijene za članove. Besplatno osiguranje tijekom prijevoza: Tvoji su proizvodi zaštićeni od slučajnih oštećenja tijekom prijevoza do tvog doma. Samo pokaži svoju karticu na blagajni. Za IKEA FAMILY članove vrijedi neograničeni rok povrata i zamjene nekorištenih proizvoda. Djeca članova mogu ostati 30 minuta dulje u igraonici Småland od ponedjeljka do petka. Tko može postati IKEA FAMILY član? Svi su dobrodošli: samci, parovi, studenti, djedovi i bake, i, naravno, male i velike obitelji. Ukratko, svi koji vole svoj dom i koji su stariji od 14 godina. IKEA FAMILY ima odlične ponude, ali koliko to zaista košta? Ne košta ništa. Besplatno je! Članstvo je potpuno besplatno!!! Ti nam samo trebaš dati svoju adresu e-pošte kako bismo ti mogli slati e-novosti s ponudama i informacijama te, naravno, naš besplatni mjesečni digitalni časopis live o uređenju doma. Kako mogu postati IKEA FAMILY članom? Jednostavno se prijavi na nekom od IKEA FAMILY Kioska – bilo na IKEA FAMILY odjelu ili na ulazu u robnu kuću IKEA, i odmah ispiši i preuzmi svoju vlastitu IKEA FAMILY karticu. Ili se prijavi na IKEA FAMILY internetskoj stranici, a već prilikom sljedećeg posjeta robnoj kući ispiši i odmah preuzmi svoju karticu na nekom od IKEA FAMILY Kioska. Za koliko ću dobiti svoju IKEA FAMILY karticu? Čim se registriraš u robnoj kući na IKEA FAMILY Kiosku, moći ćeš ispisati svoju IKEA FAMILY karticu. Svoju ćeš karticu imati za manje od minutu. Ako se registriraš preko internetske stranice, već prilikom sljedećeg posjeta robnoj kući IKEA, jednostavno ispiši i preuzmi svoju karticu na nekom od IKEA FAMILY Kioska, bilo na IKEA FAMILY odjelu ili na ulazu u robnu kuću IKEA. Može li član moje obitelji koristiti moju IKEA FAMILY karticu? IKEA FAMILY kartica ne može se prenijeti. Može je koristiti samo osoba čije je ime navedeno na kartici. Ipak, i članovi tvoje obitelji mogu dobiti svoju osobnu karticu, i to besplatno. Gdje pokazujem svoju IKEA FAMILY karticu u robnoj kući IKEA? Svoju IKEA FAMILY karticu možeš pokazati na blagajni, u IKEA Restoranu i u Trgovini švedske hrane. Zašto svaki put na blagajni trebam pokazati svoju IKEA FAMILY karticu? Na taj ćeš način uvijek osigurati da za odabrane proizvode platiš sniženu IKEA FAMILY cijenu. Uz to, ako na blagajni pokažeš karticu osigurat ćeš sve svoje nove proizvode od slučajnog oštećenja tijekom prijevoza doma. Što ako u trenutku kupovine nisam pokazao/la svoju IKEA FAMILY karticu? U IKEA FAMILY pogodnostima uživaš samo ako pokažeš svoju karticu u trenutku kupovine. Zato je važno uvijek pokazati karticu na blagajni. Mogu li naknadno dodati kupljene proizvode na IKEA FAMILY karticu? Kako bi stekao pravo na ponude, trebaš pokazati svoju karticu u trenutku kupovine, jer kasnije nije moguće dodati kupljene proizvode. Što znači besplatno osiguranje proizvoda tijekom prijevoza? IKEA FAMILY članovi dobivaju besplatno osiguranje proizvoda od slučajnih oštećenja tijekom prijevoza doma. Osiguranje vrijedi za sve kupljene proizvode, a ne samo za proizvode s IKEA FAMILY cijenom. Sve što trebaš napraviti jest pokazati IKEA FAMILY karticu u trenutku kupovine proizvoda. Za povrat osiguranih proizvoda posjeti robnu kuću u roku od 15 dana od datuma kupovine te donesi oštećeni proizvod, svoju IKEA FAMILY karticu te račun. Povrat se može tražiti samo u robnoj kući. Povrat se ne može tražiti kontaktiranjem Službe za kupce putem telefona, porukom e-pošte ili preko internetske stranice.Pročitaj Uvjete članstva u IKEA FAMILY programu. Što znači neograničeni rok povrata i zamjene robe za IKEA FAMILY članove? Umjesto povrata u roku od 90 dana, IKEA FAMILY članovi imaju neograničeni rok povrata proizvoda.Pročitaj Uvjete članstva u IKEA FAMILY programu Gdje mogu pronaći sve posebne ponude? Na IKEA FAMILY internetskoj stranici možeš pronaći sve mjesečne ponude i pogodnosti Mogu li svoju IKEA FAMILY člansku karticu koristiti u inozemstvu? Možeš upotrijebiti svoju karticu i uživati u lokalnim pogodnostima u svim zemljama u kojima postoji IKEA FAMILY. Poklon kartice i vaučere ne možeš koristiti u drugim zemljama. Dobivam li ekstra bodove kad koristim IKEA FAMILY karticu? Korištenjem IKEA FAMILY kartice ne dobivaš ekstra bodove jer ti oni ni ne trebaju. IKEA FAMILY članovi uvijek dobivaju brojne pogodnosti, a tu su i proizvodi po posebnim cijenama za članove. Što trebam napraviti ako izgubim svoju IKEA FAMILY karticu? Ako izgubiš svoju IKEA FAMILY karticu, možeš ju ponovno ispisati na IKEA FAMILY Kiosku, i to bez naknade. Ako nisi siguran/na kako to napraviti, slobodno se obrati IKEA zaposlenicima. Što ako mi je IKEA FAMILY kartica ostala kod kuće? Ako si zaboravio/la svoju IKEA FAMILY karticu, možeš ju ponovno ispisati na IKEA FAMILY Kiosku, i to bez naknade. Ako nisi siguran/na kako to napraviti, slobodno se obrati IKEA zaposlenicima. Što trebam napraviti ako više ne želim biti IKEA FAMILY član? Obrati se našem zaposleniku na Odjelu IKEA FAMILY, vrati svoju karticu i zatraži otkazivanje članstva. Članstvo će biti odmah otkazano. Kako se koriste moji podaci? IKEA Hrvatska d.o.o. jamči da će čuvati sve podatke koje dostaviš te ih neće davati trećim stranama. Podatke koje dostaviš koristimo kako bi IKEA FAMILY bila još bolja za tebe te kako bismo ti slali obavijesti o ponudama i uslugama koje bi te mogle interesirati. Za više informacija pročitaj Pravila o zaštiti osobnih podataka Gdje mogu pronaći više informacija o IKEA FAMILY programu? Obrati se zaposleniku na Odjelu IKEA FAMILY u robnoj kući te posjeti IKEA FAMILY internetsku stranicu Kako mogu ažurirati podatke iz mog profila (npr. ime i prezime ili adresu)? Možeš promijeniti svoj profil u bilo koje doba na IKEA FAMILY Kiosku u robnoj kući ili na internetskoj stranici IKEA FAMILY Gdje mogu pronaći broj svoje IKEA FAMILY članske kartice? Broj IKEA FAMILY članske kartice možeš pronaći na samoj kartici, na prednjoj strani ispod svog imena te na poleđini ispod barkoda kao i u poruci dobrodošlice koju ćeš primiti putem e-pošte nakon što postane IKEA FAMILY član. Koliko ću često dobivati IKEA FAMILY e-novosti? Dobivat ćeš e-novosti najmanje jednom mjesečno kako bi uvijek bio/la u tijeku s ponudama, aktivnostima, ali i ostalim događajima u tvojoj robnoj kući IKEA. Što trebam uraditi ako više ne želim primati IKEA FAMILY e-novosti? U svakom trenutku možeš otkazati primanje e-novosti i to putem internetske stranice ili na IKEA FAMILY Kiosku te na Odjelu IKEA FAMILY u robnoj kući ili, pak, putem opcije otkazivanja u samim novostima. Zašto ne primam IKEA FAMILY e-novosti? Možda si otkazao/la primanje e-novosti ili si označio/la kvadratić da ne želiš više primati e-novosti. Prijavi se u svoj IKEA FAMILY profil i označi kvadratić „Želim primati IKEA FAMILY e-novosti“. Provjeri jesi li točno napisao/la svoju adresu e-pošte prilikom registracije tako da se prijaviš u svoj IKEA FAMILY profil ili provjeri svoje podatke na IKEA FAMILY Kiosku u robnoj kući. Možeš se čak obratiti i zaposleniku na Odjelu IKEA FAMILY u robnoj kući. Mogu li koristiti svoju IKEA FAMILY karticu iz druge zemlje? Da, ali ne možeš prenijeti pogodnosti, poklon kartice ili vaučere iz druge zemlje. Ako živiš u Hrvatskoj, postani članom IKEA FAMILY programa u Hrvatskoj. Registrirao/la sam se na IKEA FAMILY Kiosku u robnoj kući. Kako se prijavljujem na internetskoj stranici? Dan nakon što se registriraš u robnoj kući primit ćeš poruku putem e-pošte kako se prijaviti i kako kreirati lozinku za pristup i ažuriranje svojih IKEA FAMILY podataka. Zaboravio/la sam lozinku? Blokiran mi je profil? Za novu lozinku klikni na: Moj profil Koji su uvjeti IKEA FAMILY programa?