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Cancellation policy Right of cancellation Consumer have the right to cancel this contract within 14 days without giving reasons. The cancellation period is 14 (fourteen) days from the date on which you or a third party nominated by you, other than the carrier, take possession of the goods. Consumer in the sense of these Terms and Conditions are natural persons who start a business relationship with CompuRAM GmbH that can’t be assigned to their commercial or self-employed function. To exercise your right of cancellation, please inform us of CompuRAM GmbH Geisenhausenerstr. DE-81379 Munich EMail: info@compuram.de within a unique declaration (e.g. a letter sent by mail, fax or email) of your decision to cancel this contract. You can optionally use the attached sample cancellation form. To guarantee the cancellation period it is sufficient to submit the notice of implementation of the right of cancellation before the cancellation deadline has expired. Consequences of cancellation If you cancel this contract, we are obliged to repay all payments that we have received from you including delivery charges (except for additional costs arising from choosing a different type of delivery to the cheap, standard delivery offered by us) without delay and at the latest within fourteen (14) days from the date on which the notice of cancellation of this agreement is received. We use the same means of payment for this repayment that you used in the original transaction, unless something else has been expressly agreed with you; in no instances will fees be charged for this repayment. We may refuse to refund payments until we have received the goods again or until you have demonstrated that you have returned the goods, whatever is sooner. You must return or hand over the goods promptly and in any case no later than fourteen days from the date on which you have informed us about the cancellation of this agreement. The deadline is guaranteed, if you send the goods before expiration of the fourteen day period. You must bear the direct costs of returning the goods. You will only be liable for any possible loss in value of the goods, if this loss in value is attributable to their unnecessary handling for testing, properties and function of the goods. End of Cancellation Policy Cancellation policy pattern (If you want to cancel the contract please fill out this form and send it back to us.) CompuRAM GmbH Geisenhausenerstr. DE-81379 Munich EMail: info@compuram.de I/we (*) hereby cancel the contract I/we concluded for the sale of the following goods (*) Booked on (*) Delivered on (*) Name of the consumer Address of the consumer Signature of the consumer (only if communicated on paper) Date (*) delete whatever entry does not apply
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OBAVIJEST O PRAVU POTROŠAČA NA JEDNOSTRANI RASKID UGOVORA SKLOPLJENIH NA DALJINU I UGOVORA SKLOPLJENIH IZVAN POSLOVNIH PROSTORIJA Ugovor možete jednostrano raskinuti u roku od 14 dana bez navođenja razloga. Da biste mogli ostvariti pravo na jednostrani raskid Ugovora, morate nas obavijestiti o svojoj odluci o jednostranom raskidu ugovora prije isteka roka i to nedvosmislenom izjavom poslanom poštom ili elektroničkom poštom, u kojoj ćete navesti svoje ime i prezime, adresu, broj telefona ili adresu elektroničke pošte, a možete koristiti i priloženi primjer obrasca za jednostrani raskid ugovora. Rok za jednostrani raskid iznosi 14 dana od dana kada je Vama ili trećoj osobi koju ste Vi odredili, a koja nije prijevoznik, roba ili usluga koja je zakupljena predana u posjed ili je sklopljen Ugovor. Ako jednostrano raskinete ovaj Ugovor, izvršit ćemo povrat novca koji smo od Vas primili, bez odgađanja, a najkasnije u roku od 14 dana od dana kada smo zaprimili Vašu odluku o jednostranom raskidu ugovora. Robu vratite ili je predajte nama, bez nepotrebnog odgađanja, a u svakom slučaju najkasnije u roku od 14 dana od dana kada ste nam uputili Vašu odluku o jednostranom raskidu ugovora. Izravne troškove povrata robe morate snositi sami. Odgovorni ste za svako umanjenje vrijednosti robe koje je rezultat rukovanja robom, osim onog koje je bilo potrebno za utvrđivanje prirode, obilježja i funkcionalnosti robe. Preuzimanje obrasca za jednostrani otkaz ugovora (.PDF)