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Al Fattan Properties and its related bodies corporate (we, our, us) recognize the importance of protecting the privacy and the rights of individuals in relation to their personal information. This document is our privacy policy and it informs you how we collect and manage your personal information. What is your personal information? In general terms, ‘personal information’ is any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information. What personal information do we collect and hold? We may collect your name, mailing or street address, email address, telephone number, facsimile number, age or birth date, profession, occupation or job title, governmental identification details and any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence, through our representatives or otherwise any information you provide to us through our service center, customer surveys or visits by our representatives from time to time. How do we collect your personal information? We collect your personal information directly from you unless it is unreasonable or impracticable to do so. We may collect personal information from you through your access and use of our website; by telephone, letter, fax or email; from conversations between you and our representatives, or based on contracts with us. We may also collect personal information from third parties including companies such as credit reporting agencies, law enforcement agencies and government entities; your representatives (lawyers, accountants and financial advisers); your employer or from any publicly available sources of information or any other organizations where you have given your consent, For what purposes do we collect, hold, use and disclose your personal information? We collect personal information about you so that we can perform our business activities and functions and to provide best possible quality of customer service. We collect, hold, use and disclose your personal information for the following purposes: To whom may we disclose your information? We may disclose your personal information to: Direct marketing materials We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with all local and regional laws,. If you indicate a preference for a method of communication, we will endeavor to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us (see the details below) or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from our mailing list. How can request for your personal information to be amended or corrected? If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment then we will add a note to the personal information stating that you disagree with it. There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you reasons for any refusal. What is the process for complaining about a breach of privacy? If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate it. We will deal with the complaint in accordance with our then current Complaints Handling Procedure. Security As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information that you transmit to us online is transmitted at your own risk. Links Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices. Contacting us If you have any questions about this privacy policy, any concerns or feedback regarding the treatment of your privacy, please feel free to contact us. We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in timely and appropriate manner. We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website. This privacy policy was last updated on 1st of March 2017. Call us on +971 4 264 5555or email us at info@alfattan.ae
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Zaštita Vaše privatnosti iznimno nam je važna. U nastavku je izjava o zaštiti privatnosti koja objašnjava koje podatke prikupljamo i kako ih upotrebljavamo dok pristupate sadržaju naših web stranica. Pravila privatnosti koja poštujemo: - Prilikom pregleda sadržaja na našim web stranicama ne prikupljamo osobne podatke, ili bilo koji podatak povezan sa konkretnim uređajem kojeg koristite kada pristupate našim stranicama kao neregistrirani korisnik. - Ne prikupljamo podatke o Vašem identitetu kada preuzimate bilo kakvu dokumentaciju s naših web stranica. - Prikupljamo samo osnovne statističke podatke o posjetima portalu bez navođenja bilo kojeg osobnog podatka, ne pratimo kretanje korisnika. - Nismo povezani s trećim stranama ili web-servisima, ne prodajemo, mijenjamo ili na neki drugi način prenosimo trećim stranama Vaše osobne podatke ili podatke vezane uz korištenje naših stranica ili naših servisa. - U slučaju kada trebamo Vaše podatke radi identifikacije i kontakta, iste ćemo zatražiti i koristiti isključivo uz Vašu suglasnost, a o čemu možemo voditi uzajamnu evidenciju. Podatke koje prikupimo koristit ćemo samo u cilju ostvarivanja i evidentiranja komunikacije s Vama, osim ako je prikupljanje informacija propisano zakonom. - Naši članci ne sadrže skrivene linkove na druge web stranice osim na našu službenu stranicu, osim ako se radi o sadržaju koji je nužno potreban radi ostvarivanja ugovornih obveza. - Na Vaš zahtjev brišemo sve podatke koje imamo o Vama sukladno GDPR pravilniku. Kontaktirajte na ukoliko želite podnijeti zahtjev za brisanje podataka. - Na Vaš zahtjev dostavljamo Vam sve podatke koje imamo o Vama sukladno GDPR pravilniku. Kontaktirajte nas ukoliko želite podnijeti zahtjev za dostavu osobnih podataka. Pridržavamo pravo izmjene ove izjave o zaštiti privatnosti u slučaju potrebe. Preporučamo da povremeno provjeravate sadržaj ove izjave o zaštiti privatnosti. Ukoliko imate dodatnih pitanja o zaštiti privatnosti prilikom korištenja naše web stranice, molimo kontaktirajte nas.