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Privacy Policy MyBreast (My Aesthetics Ltd) Privacy Statement MyBreast together with any group companies (“we” “us” “our”) as part of its ongoing commitment to protecting and respecting your privacy sets out the basis on which we process any personal data that we collect from you or about you that you provide to us or that we receive from other sources. By processing, we mean when we collect, use, store, delete and otherwise manipulate or access personal data. If we ask you to provide information from which you can be identified, including as a result of a visit to our clinics – in person, by phone or when using our website, it will be used in accordance with this privacy policy, and in accordance with further changes or addendum to our policy. We recommend that you read this policy carefully to understand our practices regarding the processing and retention of your personal data and that you print a copy of this Privacy Policy and any future versions in force for future reference. Our data protection obligations to you MyBreast will process your personal data in accordance with the Regulations in force. For the purposes of Data Protection Legislation, we are the data controller and we will process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and national laws which relate to the processing of personal data. The Data Controller MyBreast is registered as a data controller with the Information Commissioner’s Office under Company registration number 05955327 as ICO registration reference: Z9739401. You can contact our Data Protection lead by writing to the registered address at 49 Mount Pleasant, London, WC1X 0AE, or by sending an email to DataManagement@MyBreast.org The Data Protection Lead for MyBreast We have appointed a Data Protection Lead to oversee compliance with this privacy policy. If you have any questions, comments or requests regarding this policy or how we use your personal data please contact our Data Protection Lead at 49 Mount Pleasant, London, WC1X 0AE, or by sending an email to DataManagement@MyBreast.org This is in addition to your right to contact the Information Commissioner’s Office if you are unsatisfied with our response to any issues you raise at https://ico.org.uk/global/contact-us/. How we collect or obtain personal information about you MyBreast will always ask you for your consent to allow us to use your personal data for the reasons stated in this notice. This is to ensure we are able to perform any contract we are entering into with you mainly to facilitate your chosen procedure, including pre and post-operative care. We will send you a consent form when you contact us for surgery which you will need to complete, sign and return to us. You should only sign it if you want to give us your consent. MyBreast may request further consent from you at any point after you have entered a contract with us to allow us to request or obtain information from third parties such as your Surgeon*, your Anaesthetist*, your Hospital*, your General Practitioner, your specialist medical provider, medical equipment suppliers/products, relevant to your procedure. We collect personal information about you when you provide it to us, such as through your use of our website and its features, when you contact us directly by email, phone, in writing, in person during a visit to one of our clinics, when you order services, when you use our website or any other means by which you provide personal information to us. Where permitted, we may also receive information about you from your chosen Finance company. We also collect information about your use of our website through cookies and similar technologies. Our cookies policy sets out more of the information on how we use cookies and similar technologies to collect information about you. You can access our cookies policy via this link: https://www.mybreast.org/cookie/. You can reject some or all of the cookies we use on or via our website by changing your browser settings but doing so may impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org. We use Google Analytics on our website to understand how you engage and interact with it. For information on how Google Analytics collects and processes data using cookies, please visit www.google.com/policies/privacy/partners/. You can opt out of Google Analytics tracking by visiting: tools.google.com/dlpage/gaoptout. *Website Links Our Site may, from time to time, contain reference to and from the websites of third parties. Please note that if you access a link to any of these websites, such websites will apply different terms to the collection and privacy of your personal data and we do not accept any responsibility or liability for these policies. When you leave our Site, we encourage you to read the privacy notice/policy of every website you visit. Personal information we collect or obtain about you The type of information we collect about you may include (but is not limited to) information such as: your name; your email address; your address; your phone number; your age; your payment information (e.g. your credit or debit card details); information about your computer (e.g. your IP address and browser type); information about how you use our website (e.g. which pages you have viewed, the time you viewed them and what you clicked on); information about your mobile device (such as the make and model of your device); information about your device (such as your device operating system, network service provider, browser, etc…); Information about finance taken with one of our partners for surgery; l. Information about your medical history (previous surgeries, pre-existing conditions, etc…). Information we obtain from third parties may relate to your medical history, credit application, but may include any additional information they provide to us, including (but not limited to) any of the types of information set out in the list above. In addition, where we obtain personal information about you from a source other than yourself, we are not required to provide you with certain privacy information contained in this Privacy Policy if: you already have the information; providing you with the information would prove impossible or would involve a disproportionate effort; o. we are under an EU or EU member state law obligation to obtain or disclose the information which provides appropriate measures to protect your legitimate interests; or we are obliged to keep the information confidential as a result of an obligation of professional secrecy regulated by EU or EU member state law. Where we obtain personal information about you from a source other than yourself, and we are required to provide you with that information, we will provide you with the information contained in this Privacy Policy at the following points in time: if we intend to use your personal information to communicate with you, at the point when we first communicate with you; if we envisage that we will disclose your personal information to a third party, when we disclose your personal information to that third party (at the latest); and in any other circumstances, within a reasonable period after obtaining your personal information (and in any event within one month at the latest), taking into account the specific circumstances in which we use your personal information. How we use your personal information We may use your personal information for one or more of the following purposes in our legitimate interests or in the legitimate interests of third parties: Administering, running and improving our website and business. This is necessary for our legitimate interest of better understanding our other patients’ and potential patients’ preferences and tailoring our website, products and services to their needs and preferences. Communicating directly with you in relation to updates to the website, your chosen services, and in response to enquiries we receive from you. This will be necessary either to update you from time to time about changes to our website, to perform a contract which we have entered into with you (or to take steps, at your request, to enter into a contract with you) or for our legitimate interest of satisfying and confirming your requirements in order to provide you with our products or services and to answer questions we receive from you. Protecting our business and our business interests, including for the purposes of fraud prevention and debt recovery. This is necessary for our legitimate interests of preventing criminal activity such as fraud or money laundering, for ensuring that our website and services are not misused and protecting our business. We will only carry out such checks to the extent that we are permitted or authorised by law to do so. Displaying advertisements to you and analysing the information we receive in relation to those advertisements. This is necessary for our own legitimate interests of direct marketing and advertising our products and services. Providing you with news relating to services which relate to services you purchased from us or were in negotiations to purchase from us (provided that you did not opt out from receiving such communications either at the time or subsequently). This is necessary for our legitimate interest of direct marketing and advertising our products and services. Communicating with our business advisors and legal representatives. This is necessary for our legitimate interests of obtaining legal or professional business advice, and we will only share your personal information where it is necessary to do so, to the minimum extent necessary and on an anonymised basis wherever possible. Sharing your personal information with third parties which are either related to or associated with us (including to third parties within our corporate group from time to time) such as our business partners, service review providers, affiliates, associates, suppliers, independent contractors, delivery agents, email providers and IT service providers. This will be necessary either to perform a contract which we have entered into with you (or to take steps, at your request, to enter into a contract with you), for our legitimate interest of running and managing our business effectively, for compliance with a legal obligation to which we are subject, or for our own direct marketing purposes. Where we share your personal information, we will do so strictly on a need-to-know basis, subject to appropriate confidentiality restrictions, on an anonymised basis as far as possible and only to the extent strictly necessary for any of these purposes. Passing on information to third parties, such as payment service providers, including Pay Point, Worldpay, or credit providers, including Zebra Finance in order to process services you purchase from us. This is necessary for us to perform a contract we have entered into with you (or to take steps, at your request, to enter into a contract with you) and for our and third parties legitimate interest in processing your payment(s) for services you request from us. You can access the privacy policy of Pay Point here: https://paypoint.com/en-gb/retailer/privacy-statement You can access the privacy policy of WorldPay here: https://www.worldpay.com/uk/privacy-policy You can access the privacy policy of Zebra Finance here: http://www.zebrafinance.com/privacy-cookies Enforcing our legal rights. This is necessary for our legitimate interest of protecting our business and enforcing our contractual and other legal rights. In connection with any legal or potential legal dispute or proceedings. This is necessary for our legitimate interest of promoting and ensuring the success of our business, resolving disputes and making such disclosures as are required by law or which we consider, acting reasonably, are required by law. Ensuring physical, network and information security and integrity. This is necessary for our legitimate interest of ensuring that our IT systems and networks are secure and uncompromised, including, for example, preventing malware, viruses, bugs or other harmful code, preventing unauthorised access to our systems, and any form of attack on, or damage to, our IT systems and networks. l. In connection with disclosure requests and in the case of a business or share sale or sale or purchase of a business and/or assets, whether actual or potential. This is necessary for our legitimate interests of selling and/or ensuring and promoting the success of our business. Providing statistical information to third parties such as Google Analytics. This is necessary for our and third parties’ legitimate interests of processing personal information for research purposes, including market research, better understanding of our patients, and tailoring our respective services to their needs. Indicating possible criminal acts or threats to public security to a competent authority. This is necessary for our legitimate interest of promoting the success of our business, preventing crime, for compliance with a legal obligation to which we are subject, in the general public interest or for the legitimate interests of governmental bodies and competent authorities that prevent crime. We will also collect or process your personal information for the following purposes: Entering into and performing a contract with you. Where you wish to purchase services from us, we require, for in person, online and certain other transactions, such as but not limited to booking a consultation or a procedure, your personal information in order to enter into and perform a contract with you. If you do not provide your personal information to us when it is required for such a purpose, we will not be able to enter into or perform a contract with you or to provide you with the services you have requested. We may also postpone or cancel any bookings you place and enforce our legal rights against you (for example, where we have incurred costs or expenses in preparing or fulfilling any request placed by you but are unable to process due to your failure to provide the necessary personal information). Complying with laws, regulations and other legal requirements. We may need to use and process your personal information in order to comply with legal obligations to which we are subject. For example, we may require your personal information pursuant to a statutory obligation to conduct anti-money-laundering checks or to disclose your information to a court following receipt of a court order or subpoena. We may also need your personal information to comply with ongoing legal obligations, such as tax laws and regulations to which we are subject. We may process your personal information for the following purpose(s) where we have obtained your consent to do so: To provide you with news and information on our activities where our services and products can be purchased via a newsletter, email, SMS, other communication medium and in person. Where we process your personal information on the basis of your consent, you can withdraw your consent to such processing at any time by writing to us at 49 Mount Pleasant, London, WC1X 0AE, or by sending an email to DataManagement@MyBreast.org. Marketing In addition to the uses described above, where you indicate you would like to receive marketing correspondence from us, subscribe to our mailing lists or newsletters, provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our services, business updates and events which we think may be of interest. You have the right to opt-out of receiving the information detailed above at any time. To opt-out of receiving such information you can: tick the relevant box situated in the form on which we collect your information; clicking the unsubscribe button contained in any such communication received; or email us at optout@MyBreast.org providing us with your name and contact details. Automated processing We do not undertake automated decision making with your personal data LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances: a) for performance of a contract we enter into with you; b) where necessary for compliance with a legal or regulatory obligation we are subject to; and c) for our legitimate interests (as described within this policy) and your interests and fundamental rights do not override these interests. DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES In addition to the aforementioned third parties, we may disclose your information to third parties for our following legitimate interests as follows: a) to staff members and consultants in order to facilitate the provision of goods or services to you b) to our affiliated entities to support internal administration; c) IT software providers that host our website and store data on our behalf; d) professional advisers including consultants, lawyers, bankers and insurers who provide us with consultancy, banking, legal, insurance and accounting services e) HM Revenue and Customs, regulators and other authorities who require reporting of processing activities in certain circumstances; and f) third parties who we may choose to sell, transfer or merge parts of our business or assets. Alternatively, we may seek to acquire other business or merge with them. If a change happens to our business, then the new owners my use your personal data in the same way as set out in this privacy policy. We may disclose personal data to the police, regulatory bodies, legal advisors or similar third parties where we are under a legal duty to disclose or share personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms and conditions and other agreements; or to protect our rights, property, or safety of our patients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection. We will not sell or distribute personal data to other organisations without your approval. How long we store your personal information We will store your information for no longer than necessary, taking into account the following: the purpose(s) for which we are processing your personal information, such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or for our legitimate interests; Whether we have any legal obligation to continue to process your information, such as any record-keeping obligations imposed by applicable law; and Whether we have any legal basis to continue to process your personal information, such as your consent. Securing your personal information We take appropriate technical and organisational measures to secure your personal information and to protect it against unauthorised or unlawful use or processing as well as against the accidental loss or destruction of, or damage to, your personal information, including: only sharing and providing access to your personal information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible; using secure servers to store your personal information; requiring proof of identity from any individual who requests access to personal information; and using Secure Sockets Layer (SSL) software or other similar encryption technologies to encrypt any payment transactions you make on or via our website. Transmission of information (including personal information) over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk. We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your transmission of information to us by such means. Storing your personal data MyBreast has put into place appropriate technical and organisational measures to prevent accidental loss, damage or destruction of your personal data, and to protect your personal data against unauthorised, or unlawful use or theft. We put in place strict confidentiality agreements, including data protection obligations, with our third-party service providers and data processors. Transfers of your personal information to other countries We hold your data within the EU, but we may need to transfer your personal information outside of the country in which we collected or obtained it, including outside the European Economic Area or to an international organisation from time to time. Where we transfer your personal information outside the European Economic Area, the country to which it is transferred will either be subject to an adequacy decision by the European Commission, or if not (or if we transfer your personal information to an international organisation), we will ensure that the transfer takes place on the basis of one or more of the following safeguards: standard data protection clauses adopted by the European Commission or adopted by the Information Commissioner’s Office and approved by the European Commission in accordance with relevant law; where authorised by the Information Commissioner’s Office, contractual clauses between the data controller or processor and the data controller, processor or recipient of the personal information in the third country or international organisation. Access to, updating, deleting and restricting use of personal data It is important that the personal data we hold about you is accurate and current. Please keep us informed if the personal data we hold about you changes. Data protection legislation gives you the right to object to the processing of your personal data in certain circumstances or withdraw your consent to the processing of your personal data where this has been provided. You also have the right to access information held about you and for this to be provided in an intelligible form. In certain circumstances we reserve the right to charge a reasonable fee to comply with your request. Where you request access to personal information, we are required by law to use reasonable means to verify your identity before doing so. In order for us to verify your identity, we require you to provide us with an original or certified copy of a document from each of the following two categories of documents: Category One: a full current signed UK or overseas passport, a full current UK or EU photocard driving licence or a national identity card. Category Two: a copy of your bank statement, utility bill (gas, electric, water, landline phone), TV licence renewal statement or council tax bill with your address, dated no earlier than three months before the date when you request access to your personal information. We will not be able to provide you with access to your personal information until you provide us with your proof of identity as set out above and we have been able to successfully verify the information or documents you provide us with. You can also ask us to undertake the following: Update or amend your personal data if you feel this is inaccurate; Remove your personal data from our database entirely only in some instances as per Data Protection Regulations in force; Send you copies of your personal data in a commonly used format and transfer your information to another entity where you have supplied this to us, and we process this electronically with your consent or where necessary for the performance of a contract; or Restrict the use of your personal data. We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal data that we hold about you or make your requested changes. Data protection legislation may allow or require us to refuse to provide you with access to some or all the personal data that we hold about you or to comply with any requests made in accordance with your rights referred to above. If we cannot provide you with access to your personal data, or process any other request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions. Please send any requests relating to the above to our Data Protection Lead at MyBreast, 49 Mount Pleasant, London, WC1X 0AE, or emailing us at DataManagement@MyBreast.org specifying your name and the action you would like us to undertake. You also have the right to lodge a complaint with a supervisory authority, which, for the purposes of the UK, is the Information Commissioner’s Office (ICO), the contact details of which are available here: https://ico.org.uk/global/contact-us/ For further information about your rights in relation to your personal information, including certain limitations which apply to some of those rights, please see Articles 12 to 23 of the General Data Protection Regulation (GDPR), which is available here: http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf Consequences of not providing your personal information to us Where you wish to purchase services from us, we require your personal information in order to enter into a contract with you. We may also require your personal information pursuant to a statutory obligation (in order to be able to send you an invoice for services you request from us, for example). In the above examples, if you do not provide your personal information, we will not be able to enter into a contract with you or to provide you with your chosen services. Changes to our Privacy Policy We reserve the right to update this privacy policy at any time, and any changes we make to our privacy policy will be posted on this page. We will notify you if there are any changes to this policy that materially affect how we collect, store or process your personal data. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent, before using your personal data for a new or unrelated purpose. We may process your personal without your knowledge or consent where required by applicable law or regulation.
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ZAŠTITA PODATAKA Svrha ovih Pravila zaštite privatnosti je da bismo Vam pružili informacije o tome koje Vaše osobne podatke obrađujemo, kako iste obrađujemo i s kojom svrhom, te koja su Vaša prava u vezi s time. IVS - ISTARSKI VODOZAŠTITNI SUSTAV d.o.o., Buzet (dalje u tekstu: IVS ili Društvo ili Voditelj obrade) vodi niz evidencija koje su neophodne za obavljanje osnovne djelatnosti koja je Zakonom proglašena javnom službom. Osobni podaci se prikupljaju za slijedeće kategorije osoba: - korisnici IVS usluga odnosno potrošači - vlasnici nekretnina glede kojih su ostvareni preduvjeti za priključenje istih na infrastrukturu sustava odvodnje - ugovorne strane u postupku rješavanja imovinsko-pravnih odnosa (prodavatelji nekretnina, izvlaštenici, ustupatelji prava služnosti i drugih stvarnih prava) - odgovornih osoba i kontakt osoba kod poslovnih partnera (kupci, dobavljači, sudionici postupaka javne nabave, druga komunalna društva itd.) - radnici Društva - članovi organa Društva Kategorije osobnih podataka: - Ime i prezime - OIB - Adresa prebivališta - Broj tel/mob - Oznaka k.č. koja se priključuje, zk.ul., k.o. i adresa nekretnine koja se priključuje - Za pravnu osobu/ustanovu - ime i prezime zastupnika - Račun-ako je vidljiv nakon uplate - Podaci o potrošnji - Evidencija ispostavljenih računa - Podaci o radnicima sukladno obvezi evidentiranja podataka radnika u smislu članka 5. Zakona o radu, a što je detaljno razrađeno Pravilnikom o sadržaju i načinu vođenja evidencije o radnicima SVRHE I PRAVNE OSNOVE: OBRADA PODATAKA O KUPCIMA (a) IVS obrađuje Vaše podatke radi toga što su isti nužni za obavljanje osnovne djelatnosti Društva odnosno za pružanje usluge, te bez istih pružanje usluge ne bi bilo tehnički izvedivo. IVS pruža usluge odvodnje i pročišćavanja otpadnih voda odnosno usluge „Javne odvodnje“ u smislu Zakona o vodama (članak 3. točka 28.). Djelatnosti javne vodoopskrbe i javne odvodnje obavljaju se kao javna služba temeljem odredbe članka 196. stavak 1. Zakona o vodama te predstavljaju djelatnosti od interesa za jedinice lokalne samouprave (stavak 2.). Jedinice lokalne samouprave dužne su na svome području osigurati obavljanje djelatnosti javne vodoopskrbe i javne odvodnje (stavak 3.). Slijedom navedenoga, usluge koje IVS isporučuje svojim korisnicima odnosno potrošačima javne su usluge. Podaci koji se obrađuju o okviru ovih obrada prikupljeni su neposredno od samih ispitanika s kojima je sklopljen ugovor ili iz javnih evidencija odnosno iz isprava koje su dostavili sami. Podaci o lokacijama priključenih nekretnina nužni su radi tehničkog održavanja komunalnih vodnih građevina do priključka, ali istodobno i radi očitanja potrošnje na vodomjeru, kao i radi ispunjenja obveza priključenja na sustav odvodnje. Podaci o osobi korisnika nužni su radi izdavanja računa, vođenja poslovnih evidencija, slijedom čega su neophodni za izvršenje obveza voditelja obrade. Kontakt podaci korisnika vode se isključivo radi potrebe kontaktiranja u interventnim situacijama do kojih može doći uslijed kvara na instalacijama, vremenskih nepogoda, prirodnih katastrofa i sl. Broj računa (IBAN) s kojega se plaćaju računi prikuplja se radi vrlo učestalih uplata s pogrešnim navođenjem svrhe i poziva na broj, uslijed čega bi bila nemoguća identifikacija svrhe uplate kada ne bi bili dostupni podaci o vlasniku računa. IVS zaprima više tisuća pojedinačnih uplata svaki mjesec te kod pogrešnih podataka na uplatnicama podatak o vlasniku računa znatno olakšava identifikaciju osnove koja je plaćena. (b) Slijedom navedenoga, pravna osnova za obradu osobnih podataka u okviru ove obrade su: - obrada je nužna za izvršavanje ugovora u kojem je ispitanik stranka (članak 6. alineja (b) Uredbe) - obrada je nužna radi poštovanja pravnih obveza voditelja obrade (članak 6. alineja (c) Uredbe) - obrada je nužna za izvršavanje zadaće od javnog interesa ili pri izvršavanju službene ovlasti voditelja obrade (članak 6. alineja (e) Uredbe) - obrada je nužna za potrebe legitimnih interesa voditelja obrade ili treće strane (članak 6. alineja (f) Uredbe) OBRADA PODATAKA O VLASNICIMA NEKRETNINA (a) U okviru ove obrade prikupljaju se podaci vlasnika/korisnika nekretnina glede kojih se provodi postupak izgradnje komunalnih vodnih građevina putem kojih bi se iste spojile na sustav odvodnje. Naime, Zakonom o vodama je u članku 212. propisno da je vlasnik građevine, odnosno vlasnik druge nekretnine dužan je priključiti svoju građevinu, odnosno drugu nekretninu na komunalne vodne građevine sukladno odluci o priključenju, a najkasnije u roku od 1 godine od dana obavijesti isporučitelja vodne usluge o mogućnosti priključenja. Osim navedenoga, Voditelju su predmetni podaci potrebni kako bi uopće mogao raditi planove i projekcije projekata izgradnje pojedinih komunalnih vodnih građevina ili elemenata sustava. Podaci koji se obrađuju o okviru ovih obrada prikupljeni su iz javnih evidencija te od ispitanika samih. Podaci o lokacijama nekretnina nužni su radi tehničkog dimenzioniranja projekata kao i planiranja provedbe te priključenja. Podaci o osobi korisnika nužni su radi identifikacije osobe ovlaštene za poduzimanje pravnih poslova u vezi nekretnine, a kada postane korisnik i radi izdavanja računa, vođenja poslovnih evidencija, slijedom čega su neophodni za izvršenje obveza voditelja obrade. Kontakt podaci korisnika vode se isključivo radi potrebe kontaktiranja radi upućivanja obavijesti o ostvarenju uvjeta priključenja kao i radi samog sklapanja ugovora o priključenju. (b) Slijedom navedenoga, pravna osnova za obradu osobnih podataka u okviru ove obrade su: - obrada je nužna za izvršavanje ugovora u kojem je ispitanik stranka (članak 6. alineja (b) Uredbe) - obrada je nužna radi poštovanja pravnih obveza voditelja obrade (članak 6. alineja (c) Uredbe) - obrada je nužna za izvršavanje zadaće od javnog interesa ili pri izvršavanju službene ovlasti voditelja obrade (članak 6. alineja (e) Uredbe) - obrada je nužna za potrebe legitimnih interesa voditelja obrade ili treće strane (članak 6. alineja (f) Uredbe) OBRADA PODATAKA O UGOVORNIM STRANAMA IMOVINSKO-PRAVNIH POSLOVA (a) U okviru ove obrade prikupljaju se podaci vlasnika/korisnika nekretnina preko kojih je planirana izgradnja komunalnih vodnih građevina. Izgradnja vodnih građevina je od interesa za Republiku Hrvatsku temeljem članka 22. stavak 2. i 3. Zakona o vodama. Podaci koji se obrađuju o okviru ovih obrada prikupljeni su iz javnih evidencija. Podaci o lokacijama nekretnina nužni su radi tehničkog dimenzioniranja projekata kao i planiranja provedbe te priključenja. Podaci o osobi korisnika nužni su radi identifikacije osobe ovlaštene za poduzimanje pravnih poslova u vezi nekretnine, kao i za potrebe provođenja postupka izvlaštenja ako se odnos ne riješi putem ugovora. Kontakt podaci korisnika vode se isključivo radi potrebe komunikacije u postupku sklapanja ugovora odnosno provedbe izvlaštenja. (b) Slijedom navedenoga, pravna osnova za obradu osobnih podataka u okviru ove obrade su: - obrada je nužna za izvršavanje ugovora u kojem je ispitanik stranka (članak 6. alineja (b) Uredbe) - obrada je nužna radi poštovanja pravnih obveza voditelja obrade (članak 6. alineja (c) Uredbe) - obrada je nužna za izvršavanje zadaće od javnog interesa ili pri izvršavanju službene ovlasti voditelja obrade (članak 6. alineja (e) Uredbe) - obrada je nužna za potrebe legitimnih interesa voditelja obrade ili treće strane (članak 6. alineja (f) Uredbe) OBRADA PODATAKA O ODGOVORNIH OSOBA POSLOVNIH PARTNERA (a) U okviru ove obrade vode se podaci o fizičkim osobama koje su ujedno i članovi organa trgovačkih društava, obrtnici te osobe koje obavljaju samostalnu djelatnost i to glede subjekata s kojima Voditelj obrade ostvaruje neposredne poslovne odnose. Poslovni odnos i poslovna komunikacija bez tih podataka ne bi bili mogući ili bi bili skopčani s iznimnim teškoćama. Općom uredbom o zaštiti podataka je u recitalu (14) određeno da zaštita koja se pruža ne obuhvaća obrade osobnih podataka koji se tiču pravnih osoba, a osobito poduzetnika koji su ustanovljeni kao pravne osobe, uključujući ime i oblik pravne osobe i kontaktne podatke pravne osobe. Ostvarenje prava i interesa šire zajednice nije moguće postići bez cjelovitog prikaza poduzetničkih podataka, s time da treba istaći da su osobni podaci članova organa trgovačkih društava istodobno osobni podaci ali su to također i podaci tih trgovačkih društava, glede kojih je izrijekom propisan pravni režim pune javnosti. Zakonom o sudskom registru je u članku 2. propisano da je Registar javna knjiga koja sadrži podatke i isprave o subjektima upisa za koje je upis u registar propisan zakonom. Registar je javna knjiga koja sadrži podatke i isprave o subjektima upisa za koje je upis u registar propisan zakonom, a da je Internetska stranica registra je dio sustava registra putem koje je omogućeno pretraživanje i uvid u javne podatke iz glavne knjige, kao i javno objavljene podatke o sadržaju provedenih upisa u registar, odnosno javno objavljene odluke za koje je zakonom ili odlukama registarskog suda određeno da će se objaviti na način na koji se objavljuju upisi u registar. Nadalje, u članku 4. propisano je da je Registar javan te da svatko, bez dokazivanja pravnog interesa, ima pravo uvida u podatke upisane u glavnoj knjizi, u isprave na temelju kojih je obavljen upis i u druge isprave i podatke pohranjene u zbirci isprava. Podaci o osobama koje zastupaju pravne osobe nužni su radi vođenja poslovne korespondencije. Kontakt podaci vode se isključivo radi potrebe poslovnog komuniciranja u okviru ugovornih odnosa ili u neposrednoj vezi s istima. (b) Slijedom navedenoga, pravna osnova za obradu osobnih podataka u okviru ove obrade su: - obrada je nužna za izvršavanje ugovora u kojem je ispitanik stranka (članak 6. alineja (b) Uredbe) - obrada je nužna radi poštovanja pravnih obveza voditelja obrade (članak 6. alineja (c) Uredbe) - obrada je nužna za izvršavanje zadaće od javnog interesa ili pri izvršavanju službene ovlasti voditelja obrade (članak 6. alineja (e) Uredbe) - obrada je nužna za potrebe legitimnih interesa voditelja obrade ili treće strane (članak 6. alineja (f) Uredbe) OBRADA PODATAKA O RADNICIMA (a) U okviru ove obrade vode se podaci koji su predviđeni propisima koji uređuju radne odnose, mirovinsko i zdravstveno osiguranje, poreznim propisima i propisima koji uređuju računovodstvo. Zakonom o radu propisana obveza evidentiranja podataka radnika u članku 5. što je i detaljno razrađeno Pravilnikom o sadržaju i načinu vođenja evidencije o radnicima. (b) Slijedom navedenoga, pravna osnova za obradu osobnih podataka u okviru ove obrade su: - obrada je nužna za izvršavanje ugovora u kojem je ispitanik stranka (članak 6. alineja (b) Uredbe) - obrada je nužna radi poštovanja pravnih obveza voditelja obrade (članak 6. alineja (c) Uredbe) - obrada je nužna za izvršavanje zadaće od javnog interesa ili pri izvršavanju službene ovlasti voditelja obrade (članak 6. alineja (e) Uredbe) - obrada je nužna za potrebe legitimnih interesa voditelja obrade ili treće strane (članak 6. alineja (f) Uredbe) Drugi pružatelji usluga: IVS se služi uslugama vanjskih suradnika glede usluga odražavanja IT sustava te održavanja programskih rješenja kroz koja se vodi materijalno-financijsko poslovanje društva. U okviru tih usluga moguće je da ovlaštene osobe dođu u kontakt s Vašim osobnim podacima. Sa svim osobama na takvoj ili sličnoj osnovi sklopljeni su sporazumi o povjerljivosti kojima se jamči da te osobe kao niti njihovi djelatnici neće poduzimati nikakve radnje kojima bi se naručio integritet podataka ili privatnost korisnika. Izvan navedenoga Vaše osobne podatke možemo razotkriti drugim stranama: (a) ako imamo Vaše valjano dopuštenje za to (privola); (b) radi odazivanja pozivu na sud ili drugog tijela javne vlasti, radi izvršenja pravnog naloga, sudskog naloga, ili poštovanja druge zakonske obveze; (c) u sklopu provođenja naših općih i tehničkih uvjeta ili drugih općih akata; (d) kako bismo mogli koristiti dopuštene pravne lijekove ili braniti opravdane pravne interese. Vaše osobne podatke također možemo učiniti dostupnim trećoj strani u slučaju statusne promjene, reorganizacije, udruživanja, prodaje, zajedničkog ulaganja, prijenosa, transfera ili drugog djelomičnog ustupanja ili ustupanja u cijelosti poslova, imovine ili infrastrukturnih objekata IVS-a, što se, bez ograničenja, odnosi i na slučajeve vezane uz stečaj, predstečaj i druge slične postupke, uz uvjet da takav subjekt kojem prenesemo osobne podatke neće smjeti obrađivati vaše osobne podatke osim onako kako je opisano u ovim Pravilima zaštite privatnosti bez da vas obavijesti i, ako je to potrebno zbog važećih zakona, dobivanja vašeg pristanka. Prijenos i čuvanje osobnih podataka IVS ne prenosi osobne podatke izvan granica Republike Hrvatske. Vaše podatke čuvamo u našim podatkovnim sustavima u skladu s važećom politikom čuvanja. Vrijeme čuvanja ovisi o zakonskih zahtjevima i poslovnim potrebama i to je definirano u internim aktima tvrtke. Kad podatak više nije potreban odnosno kada se više ne koristi aktivno, isti se pohranjuje u arhivu te se trajno briše odnosno uklanja iz svih baza podataka nakon što protekne 5 godina. Tehničke i organizacijske mjere zaštite podataka Tehničke i organizacijske mjere zaštite podataka detaljno su uređene posebnim aktom u kojemu su prikazane tehničke i organizacijske mjere koje smo usvojili u svrhu osiguravanja odgovarajuće razine zaštite vaših podataka. Iz sigurnosnih razloga taj se akt ne objavljuje javno. Djeca IVS ne prikuplja podatke o osobama mlađima od 16 godina, osim iznimno ako su takve osobe vlasnici priključenih nekretnina u kom slučaju podatke prikupljamo od zakonskog zastupnika odnosno skrbnika te osobe. Ako doznamo da smo prikupili osobne podatke djeteta mlađeg od 16 godina, poduzet ćemo korake da te informacije izbrišemo što je prije moguće ukoliko je to moguće, a ukoliko nije o tome ćemo odmah izvijestiti zakonskog zastupnika odnosno skrbnika te osobe. Ažuriranja Pravila o zaštiti privatnosti IVS može s vremena na vrijeme ažurirati ova Pravila zaštite privatnosti u sklopu promjena poslovanja ili poboljšavanja naše usluge, te kako se tehnologija i zakoni budu mijenjaju. Ažurnu verziju Pravila zaštite privatnosti možete pronaći na web stranicama IVS-a www.ivs.hr/zastita_privatnosti. Izmjene i dopune stupaju na snagu nakon što budu objavljena na web stranicama. Ako je riječ o značajnim izmjenama koje utječu na Vaše pravo privatnosti ili mogu biti od utjecaja na Vaša prava i obveze, obavijestit ćemo vas o tome i pisanim putem. Zadržavanje osobnih podataka Vaše ćemo osobne podatke držati u sklopu aktivne obrade sve dok ste registrirani aktivni korisnik usluga IVS-a. Nakon eventualnog prestanka Vašeg statusa aktivnog korisnika/potrošača Vaše ćemo podatke čuvati još daljnjih 6 godina, obzirom na opći zastarni rok od 5 godina u okviru kojega je moguće da dođe do sudskih sporova u vezi isporučene usluge. Nakon isteka roka od 6 godina svi se Vaši podaci i isprave trajno brišu odnosno uništavaju, osim podataka glede kojih postoji obveza duljeg čuvanja temeljem posebnog propisa. Vaša prava u svezi s osobnim podacima Općom uredbom o zaštiti podataka zajamčeno Vam je pravo na pristup i ispravak ili brisanje svojih osobnih podataka, prenosivost podataka, ograničenje obrade svojih osobnih podataka, pravo na prigovor zbog obrade svojih osobnih podataka i pravo na prigovor kod nadzornog tijela. Da biste koristili bilo koje od gore navedenih prava možete podnijeti zahtjev Osobi zaduženoj za zaštitu podataka na obrascu koji je objavljen na web stranicama IVS-a. Niže u nastavku opisana su prava glede kojih možete podnijeti zahtjev: Pravo na pristup Omogućujemo vam da imate pristup svojim podacima koje obrađujemo. To znači da nas možete kontaktirati, a mi ćemo vam dati kopiju informacija o tomu koje vaše osobne podatke obrađujemo i u koju svrhu. Pravo na ispravak Pojedinac na kojeg se odnose osobni podaci ima pravo zatražiti da bez nepotrebnog odgađanja ispravimo pogrešne ili nepotpune podatke koje o njemu obrađujemo. U slučaju da osobne podatke dobivamo iz javno dostupnih registara, molimo vas da se najprije neposredno obratite dotičnom tijelu i ispravite svoje podatke. Pravo na brisanje Ukazujemo na okolnost da bez određenih osobnih podataka usluga koju pružamo neće biti moguće pružati te bi zahtjev za brisanjem tih podataka nužno doveo do prestanka pružanja usluge, odnosno isključenja iz sustava. Budući da je na području na kojemu IVS pruža usluge priključenje na komunalne vodne građevine (tamo gdje su dostupne) obavezno sukladno odredbi članaka 209., 210. i 212. Zakona o vodama, to takvim zahtjevima neće moguće neće biti udovoljeno. Konačno, udovoljit ćemo Vašem zahtjevu, osim ako utvrdimo da imamo pravnu podlogu za obradu vaših osobnih podataka. Pravo na prigovor Imate pravo prigovarati na određene vrste obrade osobnih podataka. Možete se suprotstaviti određenim korištenjima osobnih podataka, ako se ti podaci obrađuju u svrhe koje nisu potrebne za obavljanje naših usluga ili za ispunjavanje zakonske obaveze. Možete se usprotiviti daljnjoj obradi osobnih podataka nakon prethodne suglasnosti. Ako se usprotivite daljnjoj obradi osobnih podataka, to može smanjiti mogućnost korištenja naših usluga. Pravo na ograničenje obrade Imate pravo zahtijevati da više ne obrađujemo vaše osobne podatke u određene svrhe. U tom slučaju vaše osobne podatke ubuduće nećemo koristiti u svrhe na koje se odnosi vaša zabrana. Pravo na prenosivost podataka Imate pravo da vam podatke koji se odnose na vas pošaljemo u strukturiranom, opće korištenom i strojno čitljivom obliku, a vi ih možete poslati drugom upravitelju. Napominjemo da se to odnosi samo na podatke koje smo dobili neposredno od vas. Komunikacija i ostvarivanje prava Prava možete ostvariti na način da nam na dolje navedene adrese pošaljete običnu poštu ili elektroničku poštu sa sljedećim podacima: ime i prezime, adresa, elektronička adresa ili telefonski broj i bilo koji dodatni identifikacijski kriterij koji će nam omogućiti vašu nedvosmislenu identifikaciju. Možemo zahtijevati i dodatne informacije potrebne za potvrdu vašeg identiteta. Možemo odbiti zahtjeve koji se nerazumno ponavljaju, pretjerani su ili vidljivo neutemeljeni. Ako mislite da podatke ne obrađujemo u skladu s važećim zakonima o zaštiti osobnih podataka, možete podnijeti žalbu nadležnom nadzornom tijelu. Osoba zadužena za zaštitu podataka Za sva pitanja možete se obratiti našoj osobi zaduženoj za zaštitu osobnih podataka: Ana Šćulac, na adresi poslovnog sjedišta IVS-a, a moguće ju je kontaktirati i e-poštom na ana.sculac@ivsustav.hr VEZANI DOKUMENTI