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DATA PROTECTION Find here our privacy policy including detailed information about our online data protection principles. At InnovationLab the protection of your personal data has high priority. Privacy Policy InnovationLab Data Protection Rules IL is delighted that you have visited our website and thanks you for your interest in our company. At iL, data protection has the highest priority. This document is designed to provide you with information on how we are following the rules for data protection at iL, which information we gather while you are browsing our website, and how this information is used. First and foremost: your personal data is only used in the following cases and will not be used in other cases without your explicit approval. Collecting Data When you visit the IL website, general information is collected automatically (in other words, not by means of registration) which is not stored as personal related data. The web servers that are used store the following data by default: - The name of your internet service provider - The website from which you visited us - The websites which you visit when you are with us - Your IP address This information is analyzed in an anonymous form. It is used solely for the purpose of improving the attractiveness, content, and functionality of our website. Where data is passed on to external service providers, we have taken technical and organizational measures to ensure that the data protection regulations are observed and will not be made available to third parties in any form by us or by persons instructed by us unless our providers have own external service providers and take organizational measures to ensure that the data protection regulations are observed by those. Details on our service providers you may find below. Collecting and Processing Personal Data Personal data is only collected when you provide us with this in the course of registration, by filling out forms or sending emails, and in the course of ordering products or services, inquiries or requests for material. The personal data that we do collect will only be used in order to perform our duties to you and for any other purpose only when you have given specific consent. You can revoke your consent for the use of your personal data at any time with an email to the effect that you revoke your consent in the future to either the email address listed in the imprint or to the data protection representative (contact information listed below). Data Retention We store personal data for as long as it is necessary to perform a service that you have requested or for which you have granted your permission, providing that no legal requirements exist to the contrary such as in the case of retention periods required by trade or tax regulations. Security IL deploys technical and organizational security measures to protect the information you have made available from being manipulated unintentionally or intentionally, lost, destroyed or accessed by unauthorized persons. Our security measures are continuously reviewed and revised in line with the latest technology. Right to obtain and correct Information You have the right to obtain information on all of your stored personal data, to receive, to review, and if necessary to amend or erase. To do this, just send an email to the email address indicated in the imprint or to the person in charge of data protection (see below for the relevant contact details). The deletion of your personal data will be completed unless we are legally obligated to store the information. SSL or TLS encryption This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties. Cookies We will inform you about using cookies in our cookie banner when you visit our website. You accept the use of cookies by further using our website. Cookies are small pieces of text sent by your web browser by a website you visit. We use cookies to improve the quality of our service and to better understand how people use our sites. We do this by storing user preferences in cookies and by tracking user trends and patterns of how people navigate our sites. A cookie file is stored in your web browser and allows the Service or a third party to recognize you and make your next visit easier and the Service more useful to you. If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly. Google Analytics This website uses Google Analytics, a web analysis service of Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA; "Google"). The use includes the "Universal Analytics" operating mode. This facilitates the assignment of data, sessions and interactions across several devices to a pseudonymous user ID and thus the analysis of a user's activities across devices. This data protection notice is provided by www.intersoft-consulting.de. Google Analytics uses "cookies", which are text files placed on your computer, to allow the website operator to analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and Internet use. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is § 15 para. 3 TMG and Art. 6 para. 1 lit. f GDPR. The data sent by us and linked to cookies, user-identifiers (e.g. User-IDs) or advertising-identifiers are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/gb.html or https://policies.google.com/?hl=en. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the Browser Add-on. Opt-out cookies prevent the future collection of your data when you visit this website. To prevent Universal Analytics from collecting data across several devices, you must opt-out on all systems used. If you click here, the opt-out cookie will be set: Google Maps We use the offer of Google Maps on this website. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function. When visiting the website, Google receives the information that you have visited the corresponding subpage of our website. In addition, the data specified in Section 2 will be transmitted. This is regardless of whether you have an account with Google, whether you are logged into such an account, or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such usage takes place in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles. Please contact Google to exercise this right. For more information about the purpose and scope of data collection and its processing by the plug-in provider, please refer to the provider's privacy policy. The legal basis for processing your personal data using Google Maps is Article 6 para. 1 lit. f) GDPR. Google self-certified to the EU-U.S. Privacy Shield. Therefore, the legal basis for the transmission of personal data to the USA is, in accordance with the EU-U.S. Privacy Shield, Article 45 para. 1 GDPR. Newsletter If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed. The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected. MailChimp This website uses the services of MailChimp to send newsletters. This service is provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. MailChimp is a service which organizes and analyzes the distribution of newsletters. If you provide data (e.g. your email address) to subscribe to our newsletter, it will be stored on MailChimp servers in the USA. MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States. We use MailChimp to analyze our newsletter campaigns. When you open an email sent by MailChimp, a file included in the email (called a web beacon) connects to MailChimp's servers in the United States. This allows us to determine if a newsletter message has been opened and which links you click on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to a specific recipient. It is used exclusively for the statistical analysis of our newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to your interests. If you do not want your usage of the newsletter to be analyzed by MailChimp, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website. Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed. The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of MailChimp. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected. For details, see the MailChimp privacy policy at https://mailchimp.com/legal/terms/. Completion of a data processing agreement We have entered into a data processing agreement with MailChimp, in which we require MailChimp to protect the data of our customers and not to disclose said data to third parties. This agreement may be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/. Web Hosting Our Website is hosted by Mittwald CM Service GmbH & Co. KG. From 25.05.2018 the following information apply to this service: The access logs of the web server log which page views took place at which time. They include the following information: IP, directory protection user, date, time, pages accessed, logs, status code, dataset, referer, user agent, hostname invoked. The IP addresses are stored anonymously. Therefore, the last three digits are removed, that means, 127.0.0.1 becomes 127.0.0. IPv6 addresses are also anonymized. The anonymized IP addresses are kept for 60 days. Information about the directory protection user used will be anonymized after one day. Error logs that record incorrect pageview are deleted after seven days. In addition to the error messages, these include the accessing IP address and, depending on the error, the website accessed. Access via FTP is logged anonymously and kept for 60 days. The email logs for sending emails from the web environment are anonymized after one day and then kept for 60 days. When anonymizing all data to the sender / recipient, etc. are removed. Only the data at the time of sending and the information on how the e-mail was processed are retained (queue ID or not sent). Mail logs for sending via our mail server will be deleted after four weeks. The longer retention period is necessary for ensuring the functionality of the mail services and spam fighting. An individual determination of the storage duration is not possible. Youtube Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy. Contact Modify Privacy Options: If you have any questions or ideas, please refer to the data protection representative at iL who will be pleased to help you. The continuous development of the Internet makes it necessary for us to adjust our data protection rules from time to time. We reserve the right to implement appropriate changes at any time. The party responsible for processing data on this website is: InnovationLab GmbH Speyerer Straße 4 69115 Heidelberg email: info@innovationlab.de Contact details of our data protection officer: datenschutz süd GmbH Dr. Christian Borchers Eupener Straße 165 email: office@datenschutz-sued.de
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IZJAVA O PRIVATNOSTI Sukladno Uredbi (EU) 2016/679 Europskog parlamenta i Vijeća od 27. travnja 2016. o zaštiti pojedinaca u vezi s obradom osobnih podataka i o slobodnom kretanju takvih podataka te o stavljanju izvan snage Direktive 95/46/EZ (dalje: Opća uredba o zaštiti podataka), IRTA – Istarska razvojna turistička agencija d.o.o. Poreč (u daljnjem tekstu: IRTA) u svom radu obvezuje se postupati u skladu sa poštivanjem i zaštitom osobnih podataka i privatnosti korisnika ovih mrežnih stranica, sve dok se oni koriste u okviru dozvoljenih uvjeta korištenja. Prikupljanje podataka Osobnim podacima smatraju se svi podaci kojima se utvrđuje identitet te podaci potrebni za komunikaciju (npr. prezime i ime, adresa stanovanja, adresa e-pošte, kontakt brojevi telefona, mobilnih i faks uređaja i sl). Našu Internet stranicu možete koristiti bez otkrivanja Vaših osobnih podataka. Niste obvezni pružiti nam Vaše osobne podatke kao uvjet korištenja stranice, osim ukoliko je to potrebno da bi Vam pružili uslugu ili omogućili korištenje našeg proizvoda u skladu s Vašim zahtjevom. Kada koristite našu Internet stranicu mi možemo pohraniti podatke iz različitih sigurnosnih razloga. Takvi podaci mogu uključivati naziv Vašeg davatelja internetskih usluga, Internet stranicu preko koje ste se povezali na našu stranicu, internetske stranice koje ste posjetili s naše stranice te Vašu IP adresu. Ti podaci bi mogli voditi k Vašoj identifikaciji, no mi ih za to ne koristimo. S vremena na vrijeme podatke koristimo u statističke svrhe, no istovremeno zadržavamo anonimnost svakog korisnika pa se ta osoba ne može identificirati. U slučajevima kada poslove u svezi s obradom podataka povjeravamo trećim osobama, kako bi Vam iste omogućile proizvod ili pružile usluge koje ste zatražili, ili u druge svrhe na koje ste dopustili, vodimo računa o tome da je ta treća osoba registrirana za obavljanje takve djelatnosti, da pruža dovoljno jamstava u pogledu ostvarivanja zaštite i povjerljivosti podataka te se pouzdajemo u tehnička i organizacijska sredstva kako bi osigurali poštivanje propisa o zaštiti osobnih podataka. Prikupljanje i obrada osobnih podataka Osobne podatke prikupljamo samo kada nam ih Vi sami stavite na raspolaganje npr. u okviru registracije, putem ispunjavanja obrazaca ili slanjem elektroničke pošte, u okviru narudžbe proizvoda ili usluga, slanja upita ili zahtjeva vezanih uz naše proizvode ili usluge te u sličnim situacijama u kojim ste odabrali pružiti nam podatke. Baza podataka i njen sadržaj ostaju u našoj kompaniji te pri izvršiteljima obrade i serverima koji djeluju u naše ime te su nam odgovorni. Vaše osobne podatke u bilo kojem obliku nećemo proslijediti trećim stranama (ni izravno niti preko zastupnika), osim ako nismo pribavili Vašu privolu ili ako postoji zakonska osnova za isto. Zadržat ćemo kontrolu i odgovornost za korištenje svih osobnih podataka koje ste s nama podijelili. Može se dogoditi da se ti podaci u potpunosti ili djelomično pohranjuju ili obrađuju u drugim zemljama (npr. u Americi) te u tim zemljama mogu vrijediti drugačija pravila o zaštiti podataka nego u zemlji u kojoj Vi živite. U takvim ćemo slučajevima osigurati da su uspostavljene odgovarajuće sigurnosne mjere koje zahtijevaju od izvršitelja obrade iz te zemlje da primjenjuje zaštitu podataka ekvivalentnu onoj u Vašoj zemlji. Svrha korištenja Podaci koje prikupljamo koristit će se samo u svrhe pružanja naših proizvoda i usluga ili pak u druge svrhe za koje ste dali svoju privolu, osim u slučajevima gdje zakon propisuje drugačije. Pravo uvida i ispravka U odnosu na sve Vaše osobne podatke koji su kod nas pohranjeni, Vi imate pravo uvida, te prava ispravka, dopune i brisanja istih kada su nepotpuni, netočni i neažurni. Za navedeno je dovoljno poslati e-mail na adresu iz impresuma ili kontaktirajte službenika za zaštitu podataka. Pravo odustajanja Vi imate pravo u svakom trenutku odustati od dane privole za obradu osobnih podataka te zatražiti prestanak njihove daljnje obrade, osim ako se radi o obradi podataka u statističke svrhe kada Vaši osobni podaci više ne omogućuju Vašu identifikaciju. Za navedeno je dovoljno poslati e-mail na adresu iz impresuma ili kontaktirajte službenika za zaštitu podataka. Čuvanje podataka Osobne podatke čuvamo toliko dugo koliko je potrebno da tražena usluga ili usluga za koju ste dali privolu bude pružena, osim ako zakon ne propisuje drugačije (npr. u vezi sa sudskim postupkom koji je u tijeku). Upotreba kolačića (Cookies) Naša mrežna stranica koristi se cookie datotekama da bi vaše korištenje interneta prilagodila vašim potrebama. Cookie je tekstualna datoteka koju poslužitelj web stranice snima na vaš tvrdi disk. Cookie datoteke ne mogu se koristiti da bi se pokretali programi ili unosili virusi u vaše računalo. Cookie datoteke dodjeljuju se pojedinačno i može ih čitati samo poslužitelj web stranice u domeni koja je takvu datoteku snimila. Ako niste suglasni s njihovom upotrebom, kolačiće možete lako izbrisati (ili spriječiti) na svojem računalu ili mobilnom uređaju s pomoću postavki preglednika kojim se koristite. Više informacija o upravljanju kolačićima potražite na stranicama preglednika kojim se koristite. Budući da je svrha kolačića poboljšanje i omogućivanje upotrebe naših internetskih stranica i njihovih procesa, imajte na umu da sprječavanjem ili brisanjem kolačića možete onemogućiti funkcioniranje tih značajki ili prouzročiti njihov drugačiji rad i izgled u vašem pregledniku. Web-analiza Na ovoj Internet stranici koristimo Google Analytics, djelatnost web-analize Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States („Google“). Sukladno Vašoj privoli, Google u naše ime analizira Vaše korištenje ove stranice. Između ostalog, za tu svrhu koristimo gore spomenute kolačiće. Informacije koje Google prikupi u vezi s Vašim korištenjem ove Internet stranice (npr. polazni URL, kod nas posjećene stranice, web-pretraživač koji ste koristili, Vaše postavke jezika, Vaš računalni sustav koji ste koristili ili razlučivost prikaza) se prenose na Googleov server u Americi, tamo se pohranjuju, analiziraju, a nama se stavlja na raspolaganje rezultat u anonimnom obliku. Podaci o Vašem korištenju pritom nisu povezani s Vašom punom IP-adresom. Na ovoj smo Internet stranici aktivirali od Googlea ponuđenu funkciju IP-anonimizacije, tako da se zadnjih 8 brojaka(tip Ipv4) odnosno zadnjih 80 bitova (tip Ipv6) Vaše IP-adrese briše. Google je certificiran u vezi s EU-US Privacy Shield tako da se na obradu podataka od strane Googlea u Americi primjenjuje odgovarajuća razina zaštite podataka. Vašu privolu za web-analizu možete povući u svako doba time što ćete preuzeti i instalirati Googleov Browser-Plugin ili možete spriječiti odnosno izbrisati kolačiće na svojem računalu ili mobilnom uređaju. Obje mogućnosti sprečavaju web-analizu tako dugo dok koristite pretraživač na kojem je instaliran Plugin dodatak odnosno sve dok ne ugasite Opt-Out-Cookie. Za daljnje informacije o Google Analytics molimo pogledajte Uvjete korištenja Google Analytics, u Osnove sigurnosti i zaštite podataka od Google Analytics kao i Googleovu Izjavu o zaštiti podataka. Sigurnost IRTA koristi tehničke i organizacijske sigurnosne mjere kako bi zaštitio Vaše podatke od manipulacija, gubitaka, prijetnji ili pristupa od strane neovlaštenih osoba. Bilo koji osobni podatak koji ste nam stavili na raspolaganje, u prijenosu će biti enkriptiran kako bi se izbjegla zlouporaba podataka od strane trećih osoba. Naše se sigurnosne mjere kontinuirano unapređuju sukladno tehnološkom razvoju. Djeca Vodeći računa o važnosti zaštite privatnosti djece na našoj Internet stranici ne prikupljamo, ne obrađujemo i ne koristimo informacije o osobama za koje nam je poznato da su mlađe od 16 godina bez prethodne i vjerodostojne privole zakonskog zastupnika. Zakonski zastupnik ima pravo i može zahtijevati uvid u informacije koje je dalo dijete te može zahtijevati da se one obrišu. Kontakt Ukoliko imate bilo kakav problem, pitanja ili sugestije, molimo obratite se sljedećoj osobi: Službenik za zaštitu podataka u društvu je Jelena Latin. e-mail: jelena@irta.hr Stalni razvoj Interneta zahtijeva povremene prilagodbe naše izjave o privatnosti pa pridržavamo pravo izmjena iste kada je to potrebno. Na pristup i korištenje ovih mrežnih stranica te Izjavu o privatnosti primjenjuje se pravo Republike Hrvatske, a u slučaju spora nadležni su isključivo hrvatski sudovi. Ova izjava o privatnosti primjenjuje se od 25. svibnja 2018. godine. IRTA – ISTARSKA RAZVOJNA TURISTIČKA AGENCIJA D.O.O. POREČ