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We, Lindt & Sprüngli [Lindt & Sprüngli (International) AG, Seestrasse 204, CH-8802 Kilchberg, Switzerland], are the operator of this website and of the services offered thereon, and are therefore responsible for the collection, processing and utilisation of your personal data and the compliance of our data processing with relevant and applicable Data Protection Regulations. A responsible handling of your personal data is our utmost concern. Therefore, we are pleased to inform you in the following about how we deal with your personal data. We comply with the statutory requirements of the applicable provisions relating to data privacy. Hereinafter we explain, which data we collect, how we use it and what your rights are with respect to the use of your data: When our website is visited, our servers temporarily store each access in a protocol file. The following data is recorded without you needing to do anything and stored by us until it is automatically deleted after no more than twelve months: - the IP address of the requesting computer, - date and time of access, - the name and URL of the retrieved data, - the website from which our site was accessed, - your computer’s operating system and the browser used by you, - the country from which you accessed our website and - the name of your Internet access provider. This data is collected and processed to enable the use of our website (connection), particularly to guarantee permanent system security and stability and to enable us to optimise our Internet offering as well as for internal statistical purposes. The IP address will be evaluated only in the event of attacks on our web infrastructure and for statistical purposes. We furthermore use cookies and web analysis tools when you visit our website. Please see Number 3 and 4 of this data privacy statement for further details. Truthfully entering the following personal data is strictly required to create your user account on our website: - first name und surname, - e-mail address, - password. Further information (especially your sex) may be given voluntarily. We require this data to allow us to process and administer our website, to check the input data for plausibility, i.e. to establish structure in terms of content, process and amend the contractual relationship we enter into with you, via your user account. If you expressly consented we use your e-mail address to regularly send you our newsletter. In the end of each newsletter a link is provided which you can use to unsubscribe from the newsletter at any given time. You can also unsubscribe from the newsletter by clicking this link: chocolate.lindt.com/shop/customer/account/ You may use a contact form to contact us. It is mandatory to provide the following personal data: - Title, - first name and surname, - address (street, number, postcode, town, country), - e-mail address. If you use our contact form to complain your phone number, the product description, the L-code as well as the bar code / EAN of the products complained about need to be submitted. We only use this and further information that you voluntarily provide (like organisation, country, when indicated phone number, order number, location where you bought the product you complain about), to respond to your contact request in the best and most personal way. We only pass on your data to third parties if you have expressly agreed to do so. The contrary shall only apply as far as it is required by law or if it is necessary fort he assertion of our rights, particular for the assertion of claims arising from the contractual relationship with you. Cookies, among other things, help to make your visit to our website simpler, more pleasant and more reasonable structured. Cookies are alpha numeric information data which your web browser automatically stores on your computer’s hard disc when you visit our website. Cookies do not do any damage to your computer’s hard disc and they do not transmit any of your personal data to us. We use cookies, for instance, to be able to identify you as a registered user without you needing to log in every time. Use does not mean that we receive new personal data about you as an online visitor. Most Internet browsers accept cookies automatically. You may, however, configure your browser so that no cookies are stored on your computer or so that you receive a warning whenever you receive a new cookie. Deactivating cookies may mean that you cannot use all of the functions of our portal. We use Google Analytics – a web analysis service provided by Google Inc. (“Google”) – to continuously streamline and optimise our sites for users. For this purpose, pseudonymised user profiles are created and small text files are used that are stored on your computer (‘cookies’, see number 3). The information produced by the cookie about your use of this website, such as - browser type and version - operating system used - referrer URL (the site previously visited) - host name of the accessing computer (IP address) - time of server request is transmitted to servers of Google Inc. in the USA and stored there. This information is used to evaluate the use of our website, to compile reports on website activities and to provide other services connected with the use of the website and Internet use for purposes of market research and to enable these Internet sites to be made more user-friendly. If necessary, this information is also transmitted to third parties to the extent that this is prescribed by law or if third parties process the data for Google. Google will not link to Google’s other data. IP addresses are anonymised to prevent them from being matched (IP masking). You may configure their browsers to prevent cookies from being installed; but we would point out that in this case it may not be possible to use all of the functions of this website to the full extent. You can prevent data collection by Google Analytics by clicking this link: tools.google.com/dlpage/gaoptout. An opt-out cookie will be placed that prevents future data collection when visiting this website. We use appropriate technical and organisational security measures to protect your data stored by us against manipulation, complete or partial loss and unauthorised access by third parties. Our security measures are constantly updated in line with technical developments. When you register as a customer, access to your customer account is only possible using your personal password. You should keep your payment information confidential at all times and close the browser window when you have finished communicating with us, especially if the computer is also used by other people. a) Facebook Facebook social plug-ins are used on our Internet sites to make the website a more personal experience, using the “LIKE” or “SHARE” buttons. This is a service offered by the American company Facebook Inc. (1601 Willow Rd, Menlo Park, CA 94025, USA). When you call up a page of our web site that includes such a plug-in, your browser creates an automatic connection with the Facebook servers. The content of the plug-in is transmitted by Facebook directly to your browser and embedded from there into the website. By connecting the plug-in, Facebook receives information that your browser has called up the corresponding page of our web presence, even if you do not have a Facebook account or are not at present logged in to Facebook. This information (including your IP address) is transmitted direct from your browser to a server of Facebook in the USA and stored there. If you are logged in on Facebook, Facebook is able to match your visit to our website directly with your Facebook account. When you interact with the plug-ins, for instance by using the “LIKE” or “SHARE” buttons, the relevant information is then likewise sent direct to a Facebook server and stored there. The information is moreover published on Facebook and displayed to your Facebook friends. Facebook may use this information for advertising and market research purposes and to make the Facebook pages more user-friendly. To this end, usage, interests and relationships profiles are created by Facebook, in order for instance to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide further services related to your use of Facebook. If you do not wish Facebook to match the data collected via our web presence to your Facebook account, you must log out of Facebook before visiting our website. To find out more about the purpose and scope of data collection and further processing and use of data by Facebook as well as your rights in this regard and how you can configure your account to protect your privacy, please refer to the Facebook data Use Policy: https://www.facebook.com/policy.php b) Pinterest Our websites use the social plugin of Pinterest, operated by the US based Pinterest, Inc., (808 Brannan St, San Francisco, CA 94103, USA). When you call up a page of our web presence which includes such a browser button, your browser creates an automatic connection with Pinterest’s servers. The content of the button is transmitted by Pinterest direct to your browser and from there it is embedded in the website. By embedding the plugin Pinterest collects information, that your browser called up the corresponding website, even if you do not have a pinterest account or you are currently not logged in. This information (including your IP-adress) will be transferred by your browser directly to a Pinterest server in the U.S. where it will be stored. If you are logged in with your Pinterest Account and you click on the „Pin it“-button, Pinterest will collect the information that you called up the corresponding website and may link your visit to your Pinterest account. If you do not agree with this, you have to log out of Pinterest before. To find out more about the purpose and scope of data collection and further processing and use of data by Pinterest as well as your rights in this regard and how you can configure your account to protect your privacy, please refer to the Pinterest data privacy information: https://about.pinterest.com/de/privacy-policy Plug-ins by the short message network Twitter Inc., 1355 Market St, Suite 900, San Francisco CA 94103, USA are integrated into our Internet sites. You can identify the Twitter plug-ins (tweet button) from the Twitter logo on our website. You can find an overview of information on the tweet button: https://about.twitter.com/de/resources/buttons (https://about.twitter.com/de/resources/buttons). When you call up a page of our web presence containing such a plug-in, a direct connection is created between your browser and the Twitter server. Twitter is thus informed that you have visited our site with your IP address. If you click on the Twitter tweet button while you are logged in to your Twitter account, you can link the content of our pages to your Twitter profile, which means that Twitter can match your visit to our website to your user account. We would point out that we, as the provider of the pages, have no knowledge of the content of the data transmitted or how it is used by Twitter. You can find out more information on this here (http://twitter.com/privacy). You may at any time request information about your personal data that we have stored and correct incorrect data or block and delete data. For information about your personal data, to correct incorrect data and to block or delete data as for further requests about the usage of your personal data please contact: Lindt & Sprüngli [Lindt & Sprüngli (International) AG, Seestrasse 204, CH-8802 Kilchberg, Switzerland] You may also at any time delete or correct your data or user profile. You may also delete your data or the entire user profile by sending us a request here. We would draw your attention to the fact that if your data is deleted it will no longer be possible to use some or all of our services. We would like to inform you regularly by sending you a newsletter. We will send this newsletter to the e-mail address specified during online registration. You can object to receive the newsletter during the online registration or later. You may unsubscribe form the newsletter anytime. You may therefore use the link provided at the end of the newsletter. This data privacy statement does not extent to websites linked to from our website. We have no influence on data protection and data security standards of those sites. Only the hosts of linked websites are liable for the corresponding content. This data privacy statement is actually valid and dated from 31.10.2014. It may be accessed and printed via our website www.chocolate.lindt.com.
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Važna nam je zaštita vaše privatnosti pri uporabi naših internetskih stranica. Stoga primite k znanju sljedeće informacije: Osobnim podatcima smatraju se informacije koje se mogu izravno povezati s vašom osobom kao što su primjerice vaše ime, adresa, broj telefona i adresa e-pošte. Osobne podatke smijemo prikupljati samo ako postoji vaše odobrenje ili nam to dopušta zakonski propis. Osobni podatci prikupljeni u okviru naših internetskih stranica bit će upotrijebljeni samo za obradu vaših upita ili narudžbi. Vaši se podatci ne prosljeđuju trećim osobama. Internetske stranice dijelom upotrebljavaju takozvane kolačiće. Oni nam služe kako bismo svoju ponudu učinili pristupačnijom korisnicima, učinkovitijom i sigurnijom. Kolačići su male tekstualne datoteke koje se pohranjuju na vaše računalo i koje pohranjuje vaš preglednik. Takozvani ID kolačića sastoji se od brojčanoznakovne vrijednosti koja ne omogućuje povezivanje s vašom osobom. Također ne uspostavljamo nikakvu vezu između vašeg imena odnosno vaše adrese e-pošte u okviru prijave za naš bilten (v. nastavak) i ID kolačića. Većina kolačića koju primjenjujemo jesu takozvani „sesijski kolačići“. Oni se automatski brišu nakon završetka vašeg posjeta. Kolačići ne čine nikakvu štetu na vašem računalu i ne sadrže viruse. Ova internetska stranica upotrebljava Google Analytics, uslugu za analizu interneta društva Google Inc. („Google“). Google Analytics upotrebljava tzv. kolačiće, tekstualne datoteke koje se pohranjuju na vaše računalo i omogućuju analizu vašeg korištenja internetske stranice. Informacije stvorene putem kolačića o korištenju ove internetske stranice (uključujući vašu IP adresu) prenose se na server društva Google u SAD i tamo se pohranjuju. Google će te informacije primjenjivati za evaluaciju vašeg korištenja internetske stranice kako bi vlasniku internetske stranice sastavio izvješća o aktivnostima na internetskoj stranici te za izvršavanje ostalih usluga u vezi s korištenjem internetske stranice i interneta. Google će također te informacije u danom slučaju proslijediti trećoj strani ako je to zakonom propisano ili ako treća strana te podatke obrađuje po nalogu društva Google. Google ni u kom slučaju vašu IP adresu neće dovoditi u vezu s drugim podatcima društva Google. Instaliranje kolačića možete spriječiti odgovarajućom postavkom svojeg softvera preglednika, no upozoravamo vas da u tom slučaju eventualno nećete moći koristiti sve funkcije ove internetske stranice. Osim toga možete spriječiti prikupljanje podataka koje provodi kolačić i koji se odnose na vaše korištenje internetske stranice (uklj. vašu IP adresu) u društvu Google te obradu tih podataka u društvu Google tako da preuzmete i instalirate raspoloživi dodatak za preglednik, dostupan na sljedećoj poveznici (http://tools.google.com/dlpage/gaoptout?hl=en). Klikom na sljedeću poveznicu možete spriječiti prikupljanje od društva Google Analytics. Prikazuje se kolačić za odjavu koji sprečava buduće prikupljanje vaših podataka pri posjetu ovoj internetskoj stranici: Deaktiviraj Google Analytics Pobliže informacije o tome pronađite na http://tools.google.com/dlpage/gaoptout?hl=en odnosno na http://www.google.com/intl/en/analytics/privacyoverview.html (opće informacije o Google Analyticsu i zaštiti podataka). Skrećemo pozornost da je na ovoj internetskoj stranici Google Analytics proširen kodom „gat._anonymizeIp();“ kako bi se omogućila anonimna registracija IP adresa (tzv. IP-Masking).“ Ova mrežna stranica upotrebljava izvještaje Google Analyticsa o demografskim svojstvima, u kojima se upotrebljavaju podatci Googleovih reklama povezanih s interesima kao i korisnički podatci trećih ponuđača (npr. dob, spol i interesi). Ti se podatci ne mogu povezati s određenom osobom i mogu se u svakom trenutku deaktivirati preko postavki prikaza. Naša internetska stranica upotrebljava Piwik, a pritom je riječ o takozvanoj službi za analizu interneta. Piwik upotrebljava tzv. kolačiće, tekstualne datoteke koje se pohranjuju na vaše računalo i omogućuju nam analizu korištenja internetske stranice. Za to se informacije o korištenju koje kreira kolačić (uklj. vašu skraćenu IP adresu) prenose na naš poslužitelj i pohranjuju radi analize korištenja, što nam je korisno radi optimizacije internetske stranice. U tom se postupku vaša IP adresa obvezno anonimizira tako da vi kao korisnik ostajete anonimni za nas. Informacije koje kolačić kreira o vašem korištenju ove internetske stranice ne prosljeđuju se trećim osobama. Uporabu kolačića možete spriječiti odgovarajućom postavkom svojeg softvera preglednika, no upozoravamo vas da se u tom slučaju može dogoditi da se nećete moći u potpunosti koristiti svim funkcijama ove internetske stranice. Ako se ne slažete s pohranjivanjem i ocjenjivanjem tih podataka od vašeg posjeta, u svakom trenutku možete se klikom miša usprotiviti pohranjivanju i uporabi. U tom se slučaju u vašem pregledniku pohranjuje tzv. kolačić za odjavu koji utječe na to da Piwik ne prikuplja nikakve podatke o sesiji. Pozor: Ako izbrišete svoje kolačiće, posljedica će biti brisanje kolačića te ćete ih možda morati ponovno aktivirati. Za vašu optimalnu informaciju na našim stranicama pronaći ćete poveznice koje upućuju na stranice trećih osoba. Nemamo nikakav utjecaj na sadržaj i dizajn tih stranica drugih ponuđača. Jamstva ove izjave o zaštiti podataka tamo, naravno, ne vrijede. Ako se želite prijaviti na naš bilten, morate navesti svoju e-adresu na koju možemo slati bilten. Navođenjem svoje e-adrese pristajete na njezinu uporabu za slanje biltena kako bismo vas informirali o novostima. Otvaranjem prve automatski generirane e-poruke za potvrdu primanja biltena i otvaranjem svake e-poruke biltena šalju nam se sljedeći podatci: S prijavom na naš bilten pristajete na uporabu tih podataka. Vaši se podatci neće primjenjivati ni u kakve druge svrhe, a posebno se neće prosljeđivati trećim osobama. Naravno da se u svakom trenutku možete odjaviti od primanja biltena i za ubuduće opozvati svoj pristanak koji ste dali. Za to kliknite na odgovarajuću poveznicu u poslanom biltenu. Klikom na polje Odjavi na internetskoj stranici možete se odjaviti pomoću obrasca za bilten. Ako se vaša e-adresa izmijenila, najprije se odjavite na opisan način te se ponovno prijavite s novom e-adresom. Ova internetska stranica sadrži najmanje jedan dodatak portala YouTube, koji pripada društvu Google Inc., sa sjedištem u San Bruno/Kalifornija, SAD. Ako posjećujete stranice opremljene dodatkom za YouTube na našoj internetskoj stranici, uspostavlja se veza s poslužiteljima portala YouTube. Pritom poslužitelj Youtubea javlja koju ste specijalnu stranicu naše internetske stranice posjetili. Ako ste prijavljeni na svoj račun za YouTube, omogućujete portalu YouTube da vaše pretraživanje interneta povezuje izravno s vašim osobnim profilom. Tu mogućnost povezivanja možete isključili ako se prethodno odjavite s vašem računa. Ostale informacije o prikupljanju i uporabi vaših podataka od portala YouTube pronaći ćete u tamošnjim napomenama o zaštiti podataka na www.youtube.com. Kao korisnik imate pravo na dobivanje besplatne informacije o osobnim podatcima koji su o vama pohranjeni. U skladu sa zakonskim odredbama dodatno imate i pravo na ispravljanje, blokiranje ili brisanje tih podataka. Za to se obratite e-poštom na datenschutz@knipex.de. Ako imate dodatnih pitanja o ovoj izjavi o zaštiti podataka, obratite se na sljedeću adresu: KNIPEX-Werk Gustav Putsch KG Datenschutzbeauftragter Oberkamper Str. 13 Wuppertal Deutschland ili pošaljite poruku na: datenschutzknipexde