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Privacy Note LAST UPDATED: 2022-02-15 This Privacy Notice (hereinafter referred to as “Privacy Notice”) is drafted in compliance with applicable data protection legislation, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and of the free movement of such data, issued on 27 April 2016 (“GDPR”). The terms “data subject”, “controller”, “processing”, “processor”, “third parties”, “personal data”, “data transfer”, “Personal Data Breach”, “consent”, “cross-border data transfer”, “recipient”, “Supervisory authority / Data Protection Authority (DPA)” shall have the meaning given in the GDPR. TDA SOFT INTERNATIONAL SRL , with its registered headquarters in Bucharest, registered with the Trade Registry under no. J40/1176/2012, sole identification code 29663320, (hereinafter referred to as “TDA Soft”, “we”, “our” or “us”) processes your personal data collected in relation to the website shop.ares-alpha.com (hereinafter referred to as “the Website”). We thank you for reading this Privacy Notice carefully. If for any reason you have concerns or enquiries about how we process your personal data, please contact us at [email protected]. COLLECTING YOUR PERSONAL DATA We collect your personal data in an adequate and relevant way, limited to what is necessary for the optimum functioning of the Website as follows: (i) navigation data within our Website, collected through cookies, as a result of your access and navigation. You can learn more about cookies on www.ares-alpha.com and its subdomains, reading our Cookies Policy: https://ares-alpha.com/cookie-policy; (ii) personal data that you give us directly when you make purchases or you make an online reservation for an item or service, by using our form available on the Website; (iii) personal data provided when you contact us for customer care services or any other request, by e-mail, by using our form available on the Website, by mail or by phone; (iv) personal data provided when you communicate with us through third party social media networks; (v) personal data provided when you enter a raffle, contest, promotion or survey; (vi) personal data that you give us directly when you communicate with us in any other way. Providing your personal information is voluntary. However, if you do not provide some or all of the information requested, we may not be able to provide you with certain products, services or information. PURPOSES OF THE PROCESSING We process personal data as follows: a) to perform an agreement that you are part of or to take steps towards concluding an agreement at your request, to provide our services to you and to fulfill the orders you place. We use your data for the purposes of meeting our contractual obligations, and in particular for the following purposes: - provide the products and services you have requested online, process transactions and invoicing, ensure delivery, including management of internet and payment fraud and payment incidents; - manage your reservations for products offered by us, or requests for future products; - manage your product reviews; - for organizing and conducting promotional campaigns by TDA Soft, including the validation and designation of winners, the awarding of prizes and the fulfillment of the company’s fiscal obligations. b) for ensuring full functionality of our website in offering the services you request through it, if the case, as well as to respond to your questions, requests, complaints, comments when communicating with us; Refusal to provide the personal data in a correct and complete manner, for the abovementioned purposes, makes the proper accessing your account within the app through the Website impossible. c) for fulfilling our legal obligations, especially regarding the archiving of documents and of information, economic and financial management, fiscal obligations, reporting and informing authorities and / or institutions or other public bodies where disclosure of personal data is required under applicable law; d) based on the legitimate interest of TDA Soft, especially TDA Soft’s interest to carry out its activity in good faith, for personalizing the website and applications according to your affinities, based on data collected within the framework of your usage of the Website. e) based on the legitimate interest of TDA Soft, especially TDA Soft’s interest to carry out its activity in good faith: – in order to comply with internal regulations and rules, codes of good practices applicable to TDA Soft, or to its customers and/or partners; – in order to exercise and/or defend TDA Soft’s contractual or legal rights and interests; – in order to select the clientele and to carry out promotional actions. f) on the basis on your consent, for example: - when you fill in a contact form, send us a complaint, post a comment or when such consent is required by law; - if you have consented (to exercise your choices, please see the Cookies Policy[c1] https://shop.ares-alpha.com/cookie-policy/) we monitor and analyze your habits, use of the site and activities on the Website (including based on your data collected within the framework of the Website in relation to the use of our services) in order to display or send you targeted advertising, including using technologies that place cookies on your terminal or in the emails we send you. We may use anonymized data in order to improve our Website design/structure and develop/upgrade it according to general user preferences, or for analysis, as well as for statistical purposes. We also use general location information (country/region), in order to optimize the use of the Website (e.g. implementing future language settings, if necessary). Such data is not stored. DISCLOSING YOUR PERSONAL DATA Where necessary, we may transfer personal data to other legal entities in the context of a merger or acquisition, when your personal data may be transferred to an organization which has acquired the stocks or assets of TDA Soft, or one of our businesses, if the case may be. In this event, you will be duly informed about the impact that these organizational changes may have on the manner we process your personal data and the content of this Privacy Notice, if the case. Your personal data may also be disclosed to third parties in one of the following cases: – if we have your consent in this respect; – if we have to comply with obligations imposed by the applicable laws on the transmission of data to authorities, agencies, public bodies or other third parties, in case of which disclosure of personal data is required; – if disclosure is necessary in the context of the provision of services contracted by you through downloading our app and creating an account within it, accessed through our Website, to the following categories of third parties: – Service providers who assist us in the design, maintenance of our internet-based tools and applications, security of our products or similar aspects; – Public authorities, based on legal obligations to disclose data; – Professional counsellors, such as experts, accountants, auditors or lawyers. STORING YOUR PERSONAL DATA We intend to keep your personal data accurate and up-to-date. We do not wish to store your data for longer than is necessary for the relevant purposes in relation to the use of our Website. If TDA Soft processes your data to perform an agreement to which you are a part of or to take steps to conclude an agreement at your request, the data is kept for the time necessary to comply with the contractual obligations towards you, more precisely for a period equal to the period established by the legal requirements to keep information, applicable in case of the sale of goods by distance agreements, respectively in order to complete orders and their delivery, as well as other laws, regulations and/or provisions concerning the ensuring of the quality of products thus delivered in general. If TDA Soft processes your data on the basis of your consent, the data is kept no more than 3 years from the last interaction you had with us, following which it is archived to fulfill our legal obligations, if the case, or anonymized for studies and statistics. Withdrawal of consent does not impact the storage of data processed prior to the withdrawal. If TDA Soft processes your data on the basis of TDA Soft’s legitimate interest, data shall be kept during the existence of the legitimate interest, but no more than 3 years from the last interaction you had with us, following which it is archived to fulfill our legal obligations, if the case, or anonymized for studies and statistics. The data provided by you within our Website is retained mainly for a session, until the user exits the website or closes the browser window. For information regarding personal data collected within our Website through cookies, please click https://ares-alpha.com/cookie-policy TRANSFER TO COUNTRIES OUTSIDE THE EU/EEA AND SAFETY MEASURES Your personal data are kept on servers located in the EU and are not normally transferred outside the EU/EEA. However, in exceptional cases, such transfer may be necessary or may incidentally occur. When personal data are transferred outside of the European Economic Area (EEA), where the level of personal data protection is not the same as in the EEA, we take appropriate measures to ensure that personal data will be adequately protected in the recipient country and to ensure that your personal data will be processed with the same degree of care as in country of your residence. YOUR RIGHTS AS A DATA SUBJECT WITH RESPECT TO YOUR PERSONAL DATA Under the applicable legislation, as a data subject, you have a number of rights with respect to your personal data, including the following: Right of access – in particular, the right to obtain from us a confirmation that personal data is processed or not, and, if so, access to such data and relevant information in relation to such data, such as: the purposes processing; the target data categories; the recipients or categories of recipients to whom data have been or are to be disclosed, in particular recipients from third countries or international organizations; where possible, the period for which data is expected to be stored or, if that is not possible, the criteria used to determine that period; or, if the data is not collected from you, any available information on their source. Right to rectification – in particular, the right to obtain the rectification of inaccurate personal data concerning you. Taking into account the purposes for which data was processed, you have the right to obtain the completion of incomplete personal data, including by providing an additional statement. Right to delete data – in particular, the right to obtain the deletion of personal data concerning you without undue delay if personal data are no longer necessary for the purposes for which they were collected or processed; or if you withdraw your consent on the basis of which processing takes place and there is no other legal basis for processing; or if personal data has to be deleted for compliance with a legal obligation. The right to restrict the processing – more precisely, the right to obtain the restriction of your personal data processing in the cases and under the conditions provided by the law, such as when you contest the accuracy of the data. The right to data portability – namely, the right to receive the personal data that you provided to us, in a structured, commonly used and readable manner, and to transmit these data to another operator, without any barriers on our part, if the processing is based on your consent or the need to execute a contract and the processing is done by automatic means. The exercise of this right is without prejudice to the right to delete data, or to the rights and freedoms of others. Right to Opposition – More specifically, you have the right to oppose at any time, for reasons related to your particular situation, the processing based on the legitimate interest of TDA Soft. Also, if the processing is based on your consent, you have the right to withdraw your consent any time, without being prejudiced in any way. The right to file a complaint – More specifically, you have the right to address, at any time, a complaint or notice to the National Supervisory Authority for Personal Data Processing of Romania (email: [email protected]) or to the National Supervisory Authority for Personal Data Processing of your country of residence, if the case, if you consider that your rights as a data subject have been infringed. SECURITY OF PERSONAL DATA TDA Soft makes every effort to ensure the confidentiality and protection of personal data in our possession or under our control by establishing appropriate security measures to prevent unauthorized access, collection, use, disclosure, copying, modification or disposal, and other similar risks. These security measures are constantly updated and evaluated to ensure that your data is processed safely at all times. UPDATES TO THIS PRIVACY NOTICE You can verify when this Privacy Notice was last amended by checking “LAST UPDATED” at the top of this page.
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ZAŠTITA OSOBNIH PODATAKA Ova Izjava o zaštiti osobnih podataka za društvo Kreativna kancelarija d.o.o., Bartolići 19, 10000 Zagreb, OIB: 66474227215, napravljena je u skladu s Općom Uredbom (EU) broj 2016/679 Europskog parlamenta i vijeća od 27.04. o zaštiti pojedinaca u vezi s obradom osobnih podataka i o slobodnom kretanju takvih podataka, te o stavljanju izvan snage Direktive 95/46/EZ (Opća uredba o zaštiti podataka) koja se primjenjuje od 25. svibnja 2018. godine kao i Zakonom o provedbi Opće uredbe o zaštiti podataka (NN 42/2018). Opći podaci Za obradu podataka odgovorna je Kreativna kancelarija d.o.o., Bartolići 19, 10000 Zagreb, OIB: 66474227215. Sve informacije u vezi obrade i korištenja osobnih podataka mogu se dobiti putem: telefona 01/38 32 681, e-maila: info@inpharma.hr, te adrese: Bartolići 19, 10000 Zagreb. Vrste osobnih podataka koji se obrađuju Kreativna kancelarija d.o.o. razumije da vam je Vaša privatnost važna. Poštujemo ju i zato štitimo Vaše osobne podatke. To može uključivati svaku informaciju koja može dovesti do vas kao pojedinca. Obrađujemo Vaše osobne podatke koje ste nam povjerili putem prijava sudjelovanja na stručnim skupovima, tijekom sudjelovanja na stručnim skupovima, newslettera, nagradnih natječaja i igara, postavljanjem upita o našim proizvodima i uslugama te vaših privola. Osobni podaci koji se prikupljaju temeljem prijava sudjelovanja ili sudjelovanjem na stručnim skupovima, temeljem prijave na newsletter su npr. ime i prezime, zvanje, naziv ljekarne/tvrtke u kojoj ste zaposleni, adresa, e-mail adresa, broj mobitela/ telefona i dr. sukladno Prijavnici i Općim uvjetima sudjelovanja. Osobni podaci koji se mogu prikupljati u svrhu kontaktiranja radi pružanja informacija o novim proizvodima i uslugama, ovisno o vašoj privoli su: ime i prezime, zvanje, naziv ljekarne/tvrtke u kojoj ste zaposleni, adresa, grad i poštanski broj, e-mail, broj telefona, broj mobitela. Svrha, način obrade i čuvanje osobnih podataka Svi osobni podaci koriste se isključivo u svrhe radi koje su prikupljeni i za koje je dana privola. Prikupljeni podaci neće se ni na koji način učiniti dostupnim trećim osobama, osim u zakonom propisanu svrhu. Svi podaci brišu se prestankom svrhe u koju su prikupljeni, odnosno prestankom ugovornog odnosa, a najkasnije po isteku svih zakonskih obveza povezanih s čuvanjem osobnih podataka, osim u slučaju ako je uložen prigovor na uslugu u roku sve do konačnog dovršetka postupaka po prigovoru u skladu s važećim propisima. Moguće je da se umjesto brisanja podaci anonimiziraju. U tom se slučaju trajno miču svi podaci povezani s osobom. U slučaju vašeg odobrenja, a radi pružanja informacija o novim uslugama u kontakt s vama stupamo elektroničkom poštom. Upravljanje privolama za obradu osobnih podataka Privolu za korištenje vaših osobnih podataka radi pružanja informacija o novim proizvodima i uslugama te prijavu na newsletter možete opozvati u bilo kojem trenutku. Ako ponovno želite dati svoju privolu, to možete učiniti na isti način kao i kod opoziva. Promjenu privole (potpuni ili djelomični opoziv, odnosno ponovno davanje privole) možete izvršiti tako da nam se obratite e-mailom na: info@inpharma.hr ili poštom na adresu: Kreativna kancelarija d.o.o., Bartolići 19, 10000 Zagreb. Ako opozovete dane privole, vaše podatke više nećemo upotrebljavati u navedene svrhe. Prava korisnika Korisnik u svako doba ima slijedeća prava: - pravo na informaciju o obradi osobnih podataka; - pravo na povlačenje privole na obradu osobnih podataka, čime će prestati obrada osobnih podataka; - pravo na ispravak u slučaju da se obrađuju osobni podaci koji su nepotpuni ili netočni; - pravo na brisanje u slučajevima kao što su prestanak svrhe obrade, povlačenje privole u slučaju podnošenja prigovora na obradu podataka, odnosno u slučajevima obrade osobnih podataka protivno propisima o zaštiti osobnih podataka; - pravo na ograničenje obrade u slučajevima kada je osporena točnost podataka tijekom razdoblja provjere točnosti tih podataka, ako je obrada podataka bila protupravna, ali je odbijeno brisanje i umjesto toga zatraženo ograničenje korištenja podacima, ako podaci više nisu potrebni za predviđene svrhe, ali su još potrebni radi ostvarenja pravnih zahtjeva ili ako je podnesen prigovor zbog distribucije tih podataka; - pravo na prijenos podataka drugom voditelju obrade podataka kada je to tehnički izvedivo; - pravo na podnošenje prigovora u vezi obrade osobnih podataka društvu Kreativna kancelarija d.o.o. ili Agenciji za zaštitu osobnih podataka ako se obrada vrši radi izvršenja zadaća od javnog interesa, radi izvršavanja javnih ovlasti ili se društvo Kreativna kancelarija d.o.o. prilikom obrade podataka poziva na svoje legitimne interese. Ako želite ostvariti neko od navedenih prava, možete nas kontaktirati na gore navedene podatke za kontakt. Pravo na prigovor Agenciji za zaštitu osobnih podataka Ako imate prigovor glede načina na koji koristimo Vaše podatke, možete kontaktirati Agenciju za zaštitu osobnih podataka putem internetske stranice agencije www.azop.hr ili pisanim putem na adresu: Agencija za zaštitu osobnih podataka, Martićeva ulica 14, 10000 Zagreb. Datum posljednjeg ažuriranja ove Izjave: 23.5.2018.