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EXPLORATION AND PRODUCTION Which are the major projects within the area of oil and gas exploration and production in Croatia? Being one of Croatia’s major investors, INA continues exploration activities on its concessions. Numerous potential opportunities suitable for further development program activities were recognized in Continental Croatia and significant efforts were invested in exploration activities project preparation and according to that detailed working plans for those areas. In 2013 gas production started on Bilogora onshore and Ika B3 offshore fields. Within Croatia onshore exploration five wells were drilled and activities on tight gas reservoirs exploration started. Croatia offshore exploration was continued and two wells were drilled. Which are the major projects within the oil and gas exploration and production areas abroad? INA participates in exploration activities in Egypt from 1989 and oil production started at 1994. Exploration activities resulted with the discovery of oil fields Sidi Rahman and Rizk. INA holds interests in four development concessions in Western Desert and one exploration concession in Nile Delta of Egypt. At the end of 2012 INA redeemed additional 50% shares from RWE Dea AG and became 100% operator on East Yidma concession in Western Desert. As RWE Dea Nile GmbH partner, INA entered with 50% share exploration area of concession Disouq. In Angola INA participates in exploration activities and oil production on offshore Block 3 since 1980. INA and partners 2005 accepted national operator offer to continue production on Block 3 and to continue exploration activities at the rest of that block. In Angola INA participates in development and production on three concessions. In Syria INA participated in exploration and production activities on Aphamia and Hayan blocks with peak production in 2011. In compliance with the Croatian Government Decision concerning restrictive measures against the Syrian Arab Republic INA announced force majeure in February 2012 and temporarily suspended all business activities in Syria until further notice, i.e. until the „force majeure“ circumstances cease to exist. INA is present abroad also via its subsidiary companies, the members of INA Group What is EOR project? In the world oil business practice the mitigation of the natural decline effect in the production of oil and gas is more prevalent as well as revitalization of an old and partially depleted reservoirs. A method that has the largest application is the injection of carbon dioxide into oil reservoirs. INA's EOR project will be the first case of the application of tertiary methods in Croatia. It is one of the INA's most important investment projects in the continental Croatia. The project objective is the extraction of additional hydrocarbon on the Žutica and Ivanić oil field. The project has also an environmental dimension, as it imprinted significant amounts of CO2 into the underground thus reducing emissions into the air. Planned project envisages the construction of system of gas pipelines, power line and signal cables for underground injection of CO2 in the soil layers on the existing production wells. Within the project, apart from the existing 85 kilometers long pipeline from the INA Molve fields to the Ivanić and Žutica INA's fields, another 56 kilometers of new pipeline as well as two compressor stations will be built. Contracts for the EOR project were signed in May 2012. INA plans to invest more than HRK 500 million until 2015 and further investments are predicted until 2022. Until now HRK 200 million are invested in preparation project phase (from 2006 until 2010). Through 24 years that this method will be applied on mentioned exploitation fields it is planned to produce additional 3,4 million tons of oil and 500 million cubic meters of gas by EOR project. During previous years, the construction works were in a full swing thus, after the test injection, this year we expect the first hydrocarbon quantities produced by this method. In recent years comprehensive refinery’s systems development program was implemented which enables Euro V fuel production according to current EU quality standards. These fuels are a part of INA’s efforts and activities in environment protection, exhaust gas emissions reduction and air quality improvement. More than 5 billion HRK has been invested in INA Refinery System Development in the last several years. In Rijeka Oil Refinery three process facilities have been constructed: Hydrocracking complex setting – Mild Hydrocracking, hydrogen production and sulphur extraction. Facilities from first phase consist of hundreds of smaller units and enables Croatia citizens use of fuels according to the highest European standards. In the Sisak Oil Refinery three facilities have also been completed the sulphur extraction plant (the so called Claus plant), the hydro-desulphurization plant FCC and the Isomerisation Plant. By putting Claus plant and hydro-desulphurization plant FCC into operation in Sisak Refinery emission of sulphur compounds was significantly reduced and air quality was improved. Sisak Refinery has a possibility of production of diesel fuels with bio component from mid-2013 and same year in September a system of additional wastewater treatment KROFTA was put into operation. In February 2014 contract on basic design on delayed coking unit for Rijeka Refinery with company Bechtel Hydrocarbon Technical Solutions (BHTS) was signed, and same year in April installation of new coke chambers was carried out at the Coking plant in Sisak Refinery . Which are the features of the EURO V quality fuel? EURO V fuels are available on all INA's filling stations and emphasis on product quality is continued by Class fuels production – high-quality fuels with less than 10 mg/kg of sulphur produced in Croatian refineries. These are EURO V fuels with additives which improve car driveability, extends car lifetime and increases engine power. INA Class fuels are based on high quality and on market already recognized Eurosuper BS 95 and Eurodiesel BS fuels, which meet the European standards EN 228 requirements for gasoline and EN 590 requirements for diesel fuels, i.e. EURO V requirements. By its treatment with selected high quality additives available on the market better quality of application and greater fuel efficiency will be achieved. INA Class fuels are produced from the highest quality petroleum derivatives produced in modern refineries’ technological facilities and by adding multifunctional additives. Multifunctional additives treatment of unleaded petrol and diesel fuels improves fuel quality and driveability. Positive effects of additives are extended engine lifetime, ensured optimum lubricity, reduced gas emissions, improved combustion and reduced wear of engine parts. INA Class fuels are designed for all vehicles, regardless of their year of production. What is Blue concept project? At the end of 2010 INA started Blue concept project for retail network modernization. First reconstructed filling station was opened in June 2011. Blue concept creates modern stations with new visual identity, measuring devices, excellent technical equipment, extended consumer goods assortment and even better service level. Until now 182 filling stations were modernized around Croatia, top quality Class fuels and diesel fuel with bio component were introduced to the market. By this project INA built the biggest modern retail network in Croatia. What is Entrepreneurs’ model? Based on the success of the pilot phase that was launched at twenty INA’s filling stations INA is continuing with the project and is looking for new partners for management of INA’s filling stations. In this operational model the company retains ownership of all retail assets including concessions, properties, buildings, infrastructure and goods, and the entrepreneur manages those resources, as well as its petrol station team for a fee according to agreement made with INA. This is usual model in oil industry that many oil companies in the world apply for decades and it has positive impact on retail network management quality and increases its competiveness. Project was started with a goal of giving an opportunity to potential entrepreneurs to build their own company, with strong INA’s support and sharing INA’s success. We believe that this gives significant boost to development of local entrepreneurship, improves service quality for customers and improves offer that can be adjusted to specific local needs. INA will assist the selected candidates in setting up of their own company and organization of successful business. With INA’s support, entrepreneurs are expected to take over the management of the filling stations, which will remain owned by INA and operated under INA’s brand. During the selection of future partners, priority will be given to applicants with experience in retail and to the ones with knowledge of INA’s system Does the oil barrel price affect the retail price of oil derivatives? The oil barrel price on the global market is not taken as a parameter for setting retail prices on the Croatian market, but instead, average price of derivatives on the Mediterranean market is taken. However, the immediately trends of oil prices affects the trends of oil derivatives prices and thus the prices on the Mediterranean market. How is LPG price formulated? The LPG price is formulated on the basis of average mean stock exchange quotation on the Mediterranean market, which represents a basis for the calculation of selling prices and the Croatian National Bank's average middle exchange rate for the dollar, in accordance with the Regulations on Setting the Prices for Liquefied Petroleum Gas, prescribed by the Ministry of Economy, Labor and Entrepreneurship. According to the said Regulations, the LPG price consists of the basis for calculation of selling prices, variable costs for the product depending on its type, purpose and method of delivery, and costs for retail and wholesale trade. According to paragraph 7 of mentioned Regulation, the LPG price for Otto motors on fuel stations on highways between payment tolls are formed freely and they are not the subject of the mentioned Regulation. What is liquefied petroleum gas (LPG) and where is it used? The commercial propane-butane gas is a mixture without color, taste or odor. It is not toxic, but in the case of high concentration, it reduces the levels of oxygen in the room. For easier use and transport, it is liquefied under increased pressure and placed in special vessels (bottles or containers). LPG is more and more used for different purposes, from households and industry to cars as a replacement and low-cost fuel. As an energy-generating product, LPG has outstanding ecological properties. Through direct combustion, without smoke, ash, tar or unpleasant odor and the absence of sulphur compounds, LPG contributes to reducing acid rains and other products of harmful gas emissions. BUSINESS What are INA's financial results for the year 2014? INA Group operating profit excluding special items in 2014 amounted to HRK 523 million while EBITDA excluding special items amounted to HRK 2.699 million. Net profit (excl. special items) amounted to HRK 344 million. Investments reached HRK 1,691 million, focused mainly in Croatia;primarily in the Upstream. In order to compensate the effect of adverse regulatory changes, measures have been made resulting in the further improvement of already stable financial position, decreasing net debt by further 37% to the level of HRK 2,991 million and net gearing to 20.4%, compared to 27.0% at the end of 2013. Reported operating results were impacted by further impairment of Syrian assets of HRK 1.6 billion not having direct cash effect, but applied in accordance with previous good business practice, as well as significant Brent drop, and HRK 395 impairment in the Downstream. Also, retroactive refinery taxes (for 2010 and 2011) burdened the results with additional HRK 325 million in 2014. The costs of impairment, however, are an expenditure that is not tax deductible in accordance with the Profit Tax Act. It should also be emphasized that negative regulatory decisions had a significant and on-going negative effect on upstream operations. The combined effect of forced gas sale, regulated gas price reduction, and doubled royalty on the result reached more than HRK 750 million. Consequently realized hydrocarbon prices decreased and were also influenced by considerable Brent price drop in the second half of the year. Exploration & Production’s constant efforts in compensating the natural decline have resulted in crude oil production increase, for the first time in more than a decade; with a 5% improvement compared to 2013. Furthermore Upstream hydrocarbon production rose significantly by 5 mboepd (million barrel oil equivalent per day) in the last quarter partly due to successful development activities both on- and off- shore. Refining & Marketing made efforts to increase productivity and INA’s market position, but the performance was impacted by sustained tight European refining macro environment and the impact of prolonged economic slowdown in Croatia and INA’s other key markets, resulting in lower sales volumes. In spite of these negative impacts the retail sales domestically remained rather stable. Despite the considerable challenges caused by regulatory changes as well as a significant drop in oil and gas prices, INA increased operating profit adjusted for inventory effects and special items by 15%, while further strengthening its financial position. Key achievements in 2014: • INA Group net profit (excl. special items[1]) amounted to HRK 344 million • net debt decreased by further 37% to the level of HRK 2,991 million and net gearing to 20.4%, compared to 27.0% at the end of 2013 • significant investment level of HRK 1,691 million • 5% crude oil production increase, first in more than a decade Which were the most important INA’s investment projects in 2014 and and what are the future plans in this regard? With capital investments amounting to HRK 1,691 million, INA Group maintained its position of one of the leading investors in Croatia in 2014. Majority of investments were realized in the Exploration and Production of oil and gas business division; HRK 899 million invested in Croatia, and HRK 149 million invested abroad. In regard with future plans, INA is continuing with intense on-shore drilling campaign, while the focus will also be on new exploration and exploitation projects on Northern Adriatic and abroad. Refining and marketing business division’s investment amounted to HRK 314 million in 2014. An important project, the Turnaround in Refinery Sisak, which included the installation of new coke chambers, was finished in Q4. Numerous projects relating to logistic infrastructure were continued. On-going is the implementation of projects regarding the environment protections and efficeincy improvement in Sisak and Rijeka refineries, as well as the preliminary activities for the residue upgrade project in Rijeka Refinery. Retail capital expenditures in 2014 amounted to HRK 156 million. The major part of realization consisted of start of Knock-down Rebuilds in Bosnia and Herzegovina and intensive program of modernization in Croatia within the “Blue concept” project, within which 182 petrol stations were modernizied. In 2015 INA remains committed to continuation of modernization and further service improvements in its retail business. SOCIAL RESPONSIBILITY How is INA’s social responsibility sustained within the community in which it conducts business? INA’s way of conducting business is concentrated on creating benefits for the local communities and the society as a whole. Moreover we strive to develop a good collaboration with our stakeholders. We have developed a tradition of infrastructure financing for decades, particularly in the areas where INA has conducted oil and gas exploration and production. Building of schools, hospitals, health care institutions and resorts has been financed. INA helps communities in humanitarian, cultural, educational, sports, environmental, health care and scientific projects by donations and sponsorships and invests in a range of non-profitable activities valuable in terms of the overall quality of life. In business a great deal of attention is devoted to health and safety protection, environmental protection as well as law and customs compliance within our business areas. The guidelines comprising our approach to work, towards our business co-workers and partners are defined in the Code of Business Conduct and Ethics. INA d.d. is a member of the United Nations Global Compact, the largest framework encouraging businesses to adopt corporate social responsibility. By implementing the Ten Principles of the Global Compact , INA supports and promotes in its operation the basic social values from the areas of human rights, labour rights, environmental protection and anti-corruption. We regularly annually inform our stakeholders about our progress within the area of social responsibility and we are also part of the global network communication Communication on Progress. How does INA choose the projects to support? When choosing projects which it will sponsor or to which it will contribute by donations INA, d.d. is primarily guided by the criteria of the project’s high level of benefit for the wider community and the society needs. We seek out to offer help and support to both children and young people, individuals with special needs, scientific, innovative and cultural projects, projects that contribute to health and environmental protection and development, sports professionals and non-professionals alike as well as projects important for the local communities within which INA operates. What projects did INA support in 2014? INA was among first companies in Croatia to help Western Slavonia following the catastrophic floods in May 2014 that left many communities in that area completely devastated. In its efforts to assist the victims of the floods, INA donated HRK 500,000 to the Croatian Red Cross, while 64, 000 litres of Euro diesel was shipped to the flooded areas. The Company also donated protective clothing and footwear for the citizens, put at disposal petrol stations as well as its own fire department. In addition, in cooperation with the National Office for Protection and Rescue INA sent technical vehicles with multiple uses for pumping sludge and water, as well as eco boat that was used for taking the absorption of dams and removal of debris to Slavonia. INA’s employees collected more than 3 tons of clothing, bedding, 1.5 tons of hygiene supplies, half-ton of food and more than 2,000 litres of water. Furthermore, INA allocated funds for the construction of the Community Centre in Gunja, Slavonia. Also,, within the project “My sun for Gunja”, ten famous Croatian artists made works of art inspired by the exhibition of Joan Miro that was sponsored by INA. Their works will be donated to Gunja Community centre upon its completion. In 2014, INA approved 54 donations, mostly for humanitarian projects (80%), sport, culture, and education. Apart from funds allocated for flooded areas, INA’s donations mostly related to children and the most vulnerable social groups in order to improve health care and educational and career development for the youth. INA continued to support SOS Children's Village Croatia through various projects and initiatives, donations, and actions of INA Volunteers Club. In 2014 INA helped SOS Children's Village Ladimirevci with donation of 200,000 HRK, while the INA Volunteers Club participated in their volunteering action. INA donated HRK 150,000 to the “Special Hospital for Children with Developmental Disabilities Goljak” in Zagreb, for the purchase of ultrasound device necessary for the early diagnosis. INA donated a van to the Association "Love in Action", which supports children suffering from malignant diseases. Considering that most of the children live outside of Zagreb, the vehicle will greatly assist them in their everyday activities. For the fifth consecutive year, INA organized a competition for best eco projects for primary schools and high-schools in cooperation with Rijeka-based daily newspaper Novi list. INA continued to support projects in the area in which it operates, particularly near refineries in Sisak and Rijeka, as well as in the Pannonia Basin where significant part of INA’s upstream activities are carried out. INA thus supported the reconstruction of children's playgrounds and kindergartens in Sisak, Križ, and Kloštar Ivanić, supported kindergartens’ Olympic Games in Bakar and kindergartens’ Olympic Festival in Primorje-Goranska County. With the aim of granting easier access to books to all Rijeka citizens, INA helped Rijeka City Library in purchasing “Bibliobus” (bus with books). INA aimes to help educational projects and programs: the company opened the door for students, supported various initiatives related to education and professional training, worked with the student and high school associations. INA supported projects, organizations and events in culture. Company is traditional sponsor of Rijeka Summer Nights, Melodies of Istria and Kvarner, Siscia Open Jazz & Blues Festival, Picokijada and other events. Among the major projects in 2014 were the exhibition: "Joan Miró- masterpieces from the Maeght Foundation ", at the Art Pavilion in Zagreb, and the opera "La Bohème" by Giacomo Puccini, in National Theatre Osijek. INA is a traditional partner of sport, sports competitions and events, with a special focus on amateur sport in which participating children and young people. INA was the gold sponsor of the Fiumanka, sponsor of the Croatian Football Federation, the INA Delta Rally, ATP Umag, RINA-Academy and a number of other sports events. HUMAN RESOURCES What kind of employees does INA seek? Considering the size and complexity of the company and the broad range of our activities, we need employees of different professions and education. We are aware that every successful company story is based on work, entrepreneurship and creativity of the employees. The point of investment is not only to invest into technologies and innovations, but also into competence development systems which will create the environment in which every individual would have the opportunity to show his or her talents, skills and ideas. From its employees, INA requires maximum commitment, taking initiative and risks, adjusting to changes, decision-making, cooperation and teamwork, quick information exchange, trustworthiness, respecting consumers, suppliers and colleagues, assuming responsibility and participating in joint actions, monitoring performance... Our managers' most important duty is to facilitate maximum development and use of human potential as the principal resource and source of INA's competitive advantage. Within its business activities, INA pays particular attention to education and professional training of its employees at all levels. To this end, it cooperates with educational institutions which meet the highest standards, and hires and develops an increasing number of internal educators who, owing to their experience, knowledge of the organization and competences, deliver high-quality, structured trainings.
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ISTRAŽIVANJE I PROIZVODNJA Koji su glavni projekti na području istraživanja i proizvodnje nafte i plina u Hrvatskoj? Kao jedan od najvećih investitora u Hrvatskoj, INA nastavlja s istraživačkim aktivnostima na svojim koncesijama. Prepoznate su brojne potencijalne mogućnosti pogodne za daljnje razradne aktivnosti u kontinentalnoj Hrvatskoj te su tako uloženi značajni napori u pripremu projekta za istraživačke aktivnosti i u skladu s time detaljni radni planovi za ta područja. U 2016. godini INA je s Vladom RH potpisala Ugovor o istraživanju i podjeli eksploatacije ugljikovodika za Istražni prostor Drava-02 gdje u narednim godinama planira istražne radove. U ljeto iste godine kompanija je započela s novom proizvodnjom plina na poljima Vučkovec i Zebanec u Međimurju, a početkom 2017. proizvodnji se privodi i polje Vukanovec. U 2014. kompanija je osigurala proizvodnju dodatnih količina plina iz hrvatskog podmorja. Putem zajedničke operativne kompanije INAgip, INA i Eni započeli su s eksploatacijom plina na polju Ika JZ, a u partnerstvu s kompanijom Edison, putem zajedničke operativne kompanije EDINA, eksploataciju plina iz plinskog polja Izabela. Temeljem revizije svih podataka prikupljenih istražnim aktivnostima na sjevernom Jadranu u proteklom periodu, planirat će se buduće istražne aktivnosti na ugovornom području Sjeverni Jadran. Koji su glavni projekti na području istraživanja i proizvodnje nafte i plina u inozemstvu? INA sudjeluje u istraživačkim aktivnostima u Egiptu od 1989., a proizvodnja nafte započela je 1994. Istraživačke aktivnosti rezultirale su otkrićem naftnih polja Sidi Rahman i Rizk. INA posjeduje udjele na četiri razradne koncesije u Zapadnoj pustinji i na jednoj istražnoj koncesiji u Delti Nila. U proizvodnji kompanija trenutno sudjeluje na četiri koncesije. Krajem 2012. godine INA je otkupila dodatnih 50 posto udjela od RWE Dea AG i tako postala 100 postotni operater na koncesiji East Yidma u Zapadnoj pustinji. Također je kao partner RWE Dea Nile GmbH ušla s 50% udjela na istražnom području koncesije Disouq. U Angoli INA sudjeluje u istraživačkim aktivnostima i proizvodnji nafte na odobalnom Bloku 3 u Angoli od 1980. INA i partneri prihvatili su 2005. godine ponudu nacionalnog operatora da nastave s proizvodnjom na Bloku 3, a da na ostatku ovog bloka nastave istraživačke aktivnosti. U Angoli INA sudjeluje u razradi i proizvodnji na tri koncesije. U Siriji INA je sudjelovala u istraživačkim aktivnostima i proizvodnji na poljima blokovima Aphamia i Hayan pri čemu je vrhunac proizvodnje ostvaren u 2011. godini. Pridržavajući se Odluke Vlade RH o provođenju međunarodnih mjera ograničavanja u odnosu na Sirijsku Arapsku Republiku, INA je u veljači 2012. proglasila „višu silu“ i privremeno obustavila sve poslovne aktivnosti u Siriji do daljnjeg, odnosno do prestanka okolnosti „više sile“. INA je prisutna u inozemstvu i putem svojih tvrtki kćeri, članica INA Grupe. Što je to EOR projekt? U svjetskoj naftnoj praksi sve je zastupljenije ublažavanje učinaka prirodnog pada proizvodnje nafte i plina, odnosno revitalizacija starih i djelomice iscrpljenih ležišta. Utiskivanje ugljičnog dioksida u naftna ležišta je metoda koja u ovom trenutku ima najveću primjenu. Inin EOR projekt prvi je slučaj primjene tercijarnih metoda u Republici Hrvatskoj i jedan od Ininih najvažnijih ulagačkih projekata u kontinentalnoj Hrvatskoj. Cilj projekta je pridobivanje dodatnih količina ugljikovodika na eksploatacijskim poljima Žutica i Ivanić. Sam projekt ima i ekološku dimenziju budući da se njime u podzemlje utiskuju značajne količine CO2 čime se smanjuju emisije u zrak. Planirani zahvat predviđa izgradnju sustava cjevovoda-plinovoda, elektrovoda i signalnih kabela radi utiskivanja CO2. U sklopu projekta, uz postojeći plinovod od Molvi do Ininih polja u Ivaniću i Žutici, dugačak 85 kilometara, sagradit će se još 56 kilometara novih cjevovoda i dvije kompresorske stanice. Ugovori o izvođenju radova na EOR projektu potpisani su u svibnju 2012. Dobivanjem dozvole Ministarstva gospodarstva, u listopadu 2014. započelo se s probnim radom, na razdoblje od jedne godine. U tom razdoblju u naftna ležišta eksploatacijskog polja Ivanić utisnuto je preko 110 milijuna kubičnih metara ugljičnog dioksida. U ovom se trenutku može govoriti o prvim dodatnim količinama proizvedene nafte i plina, no svi pozitivni učinci tek se utvrđuju kroz program praćenja. U rujnu 2015. stekli su se uvjeti za podnošenje zahtjeva za probnu eksploataciju sustava cjevovoda na eksploatacijskom polju Žutica sjever. U tijeku su pripremni rudarski radovi na bušotinama za utiskivanja CO2 u ležišta eksploatacijskog polja Žutica jug gdje se početak utiskivanja ugljičnog dioksida u sklopu druge faze EOR projekta očekuje 2017. godine. U EOR projekt INA je investirala više od 500 milijuna kuna do 2015, a daljnje investiranje predviđeno je do 2022. godine. Kroz 24 godine, koliko će se ova metoda primjenjivati na spomenutim eksploatacijskim poljima, planirano je da se EOR projektom ostvari proizvodnja dodatnih 3,4 milijuna tona nafte i oko 500 milijuna prostornih metara plina. RAFINERIJE Kolika rafinerija INA ima i gdje su smještene? INA ima dvije rafinerije goriva, smještene u Rijeci (Urinj) i u Sisku. Rafinerija u Rijeci smještena je na morskoj obali s pristupom luci za brodove dubokog gaza i cjevovodnom sustavu Janaf. Koliko je INA uložila u razvoj rafinerija i koji je bio rezultat tih ulaganja? U razvoj Ininog rafinerijskog sustava u posljednjih je nekoliko godina uloženo više od 5 milijardi kuna. U Rafineriji nafte Rijeka izgrađena su tri procesna postrojenja u sklopu Hidrokreking kompleksa- Blagi Hidrokreking, Postrojenje za proizvodnju vodika i Postrojenje za izdvajanje sumpora (tzv. Claus postrojenje), kao i brojna pomoćna postrojenja i instalacije koja su u komercijalnom radu od svibnja 2011. U Rafineriji nafte Sisak također su izgrađena tri postrojenja, odnosno Postrojenje za izdvajanje sumpora, Postrojenje za hidrodesulfurizaciju FCC benzina i Postrojenje za izomerizaciju. Modernizacijom je ostvarena ekološka konkurentnost - smanjenje emisija tvari koje imaju utjecaj na okoliš, povećana je profitabilnosti rafinerijske prerade, a Inine rafinerije sada proizvode gorivo EURO V kvalitete koje zadovoljava najviše europske standarde. Čime je zajamčena kvaliteta Ininih rafinerijskih proizvoda? Poslovanje Ininih rafinerija u skladu je sa zahtjevima međunarodnih normi za sustave upravljanja kvalitetom ISO 9001:2008 (kao dio certifikata INA d.d.), za sustav upravljanja zaštitom okoliša ISO 14001:2004 i za sustav upravljanja zaštitom zdravlja i sigurnosti OHSAS 18001:2007, što je potvrđeno dodijeljenim certifikatima. Kontrola kvalitete Ininih proizvoda provodi se suvremenim metodama ispitivanja u rafinerijskim laboratorijima, u skladu s Ovlasnicom po normi HRN EN ISO/IEC 17025 koju je Ini dodijelio Državni zavod RH za normizaciju i mjeriteljstvo. Što proizvodi Rafinerija nafte Rijeka? U proizvodnom programu Rafinerije nafte Rijeka su ukapljeni naftni plin, primarni benzin, motorni benzini, petroleji, gorivo za mlazne motore, dizelska goriva, loživa ulja, brodska goriva, tekući sumpor. Moguća je i proizvodnja prema posebnim zahtjevima kupaca, a što je utvrđeno posebnim ugovorima. Koja maziva proizvodi INA? Inin proizvodni asortiman ulja i maziva obuhvaća nekoliko stotina vrsta i formulacija proizvoda koji su nastali u istraživačkim laboratorijima i predstavljaju odgovor na zahtjeve tržišta i potrošača. Detaljne podatke o Ininom proizvodnom programu ulja i maziva možete pronaći na web stranici proizvođača, tvrtke INA MAZIVA d.o.o., članice INA Grupe: http://www.ina-maziva.hr/hr/ MALOPRODAJA Što nude Inina maloprodajna mjesta? INA kontinuirano razvija svoju maloprodajnu mrežu kroz kapitalna ulaganja u maloprodajna mjesta te unapređenje kvalitete usluga. Uz prodaju motornih goriva, Inine benzinske postaje pružaju široku mogućnost opskrbe robom široke potrošnje te pružaju dodatne usluge prilagođene zahtjevima i potrebama kupaca. Uoči ljeta 2015. godine ponuda na maloprodajnim mjestima obogaćena je dodatnim prodajnim programom prehrambenih artikala čime je kupcima omogućena brza i povoljna kupovina namirnica u bilo kojem trenutku, a ove je godine na većini maloprodajnih mjesta na autocestama uveden novi koncept Fresh Corner čije širenje se nastavlja i u narednom razdoblju, pa i na odabrane gradske lokacije. U jedinstvenom ambijentu Fresh Cornera u ponudi je nekoliko vrsta bogatih sendviča pripravljenih na licu mjesta, kao i ukusni pekarski proizvodi koji se također peku na prodajnim mjestima kako bi bili uvijek svježi. Tu su i izvrsne kave s okusima za svačiji ukus, premium čajevi i drugi vrhunski proizvodi. Osim toga, Inine postaje pružaju i dodatne usluge prilagođene zahtjevima i potrebama kupaca kao što su autopraonice, autobarovi i restorani, a ponuda se redovito proširuje te se provode programi vjernosti putem kojih kupci mogu doći do visokokvalitetnih artikala po značajno povoljnijim cijenama. Što je Plavi koncept? INA je krajem 2010. godine pokrenula projekt modernizacije maloprodajne mreže „Plavi koncept“ koji, uz novi vizualni identitet, uključuje nove mjerne uređaje, vrhunsku tehničku opremljenost, prošireni asortiman robe široke potrošnje te još višu razinu usluge. Cilj intenzivnog programa modernizacije Inine maloprodajne mreže jest povećanje prepoznatljivosti i funkcionalnosti benzinskih postaja kako bi se postigla visoka razina usluge kupcima i zadovoljstva potrošača. Rekonstruirane i modernizirane benzinske postaje, osim novim izgledom, ističu se širom ponudom goriva i robe široke potrošnje, višom razinom usluge te boljom tehničkom opremljenošću, što povećava njihovu atraktivnost i čini ih ugodnijim mjestima kupnje. Provođenje programa modernizacije odvija se prema planiranom rasporedu te su do kraja 2015. godine završena 203 projekta s pozitivnim povratnim informacijama kupaca, čime je INA izgradila najveću moderniziranu maloprodajnu mrežu u zemlji. Što je projekt Postanite poduzetnik? U sklopu ovog operativnog modela kompanija zadržava vlasništvo nad svom maloprodajnom imovinom uključujući koncesiju, imovinu, objekte, infrastrukturu i robu, dok poduzetnik upravlja tim resursima, kao i svojim timom na benzinskoj postaji, za naknadu dogovorenu s Inom. Riječ je o uobičajenom poslovnom modelu u naftnom biznisu, ali i šire, koji već desetljećima primjenjuje niz svjetskih naftnih kompanija, a pozitivno se odražava na kvalitetu poslovanja maloprodajne mreže i povećava njezinu konkurentnost. Projekt je pokrenut s ciljem pružanja prilike potencijalnim poduzetnicima da, uz snažnu Ininu podršku i dijeleći Inin uspjeh, izgrade vlastito poduzeće. Vjerujemo da se time daje značajan poticaj razvoju lokalnog poduzetništva, poboljšanjima u kvaliteti usluge prema kupcima te unapređenju ponude prilagođene specifičnim zahtjevima sredine u kojoj se postaja nalazi. INA odabranim kandidatima pruža podršku pri osnivanju kompanije i izgradnji uspješnog poslovanja. Od poduzetnika se očekuje da, uz Ininu podršku, preuzmu upravljanje benzinskom postajom koja ostaje u Ininu vlasništvu i pod Ininim brendom, a prilikom odabira budućih partnera, prednost imaju kandidati s iskustvom u maloprodaji u naftnoj industriji i oni koji poznaju Inin sustav. Utječe li cijena barela nafte na maloprodajnu cijenu naftnih derivata? Cijena barela nafte na svjetskom tržištu ne uzima se kao parametar za utvrđivanje maloprodajnih cijena na hrvatskom tržištu, već se uzima prosječna cijena derivata na mediteranskom tržištu. No, kretanje cijena nafte neposredno utječe i na kretanje cijena derivata pa tako i na one cijene na tržištu Mediterana. Kako se formira cijena UNP-a? Sukladno Zakonu o tržištu nafte i naftnih derivata, NN 19 od 12.02.2014.g u Hrvatskoj je na snazi slobodno formiranje cijene UNP. Što je ukapljeni naftni plin (UNP) i gdje se koristi? Komercijalni propan-butan plin je smjesa bez boje, okusa i mirisa. Nije otrovan, ali kod prevelike koncentracije smanjuje količine kisika u prostoriji. Zbog lakšeg korištenja i transporta ukapljuje se pod povećanim tlakom u posebne posude (boce ili spremnici). UNP sve više pronalazi svoju upotrebu u svim granama primjene. Od kućanstava i industrije pa sve do automobila kao zamjensko i povoljno gorivo. UNP kao energent ima izuzetna ekološka svojstva. Izravnim izgaranjem bez dima, pepela, čađe i neugodna mirisa te odsutnosti sumpornih spojeva UNP doprinosi u smanjenju pojave kiselih kiša i ostalih produkata emisije štetnih plinova. POSLOVANJE Kakvi su Inini financijski rezultati za 2015. godinu? EBITDA INA Grupe bez jednokratnih stavki porasla je za 10 posto u odnosu na 2014. godinu te je dosegla 2.952 milijuna kuna. CCS EBITDA bez jednokratnih stavki iznosila je 3.669 milijuna kuna, što je 9 posto više u odnosu na 2014. Neto dobit bez jednokratnih stavki je iznosila 58 milijuna kuna. Kompanija je u navedenom razdoblju uložila ukupno 1.650 milijuna kuna, što je stabilno imajući u vidu ukupno pogoršanje vanjskog okruženja. S obzirom na niske cijene nafte, INA je i u 2015. godini ostvarila stabilan rezultat u odnosu na prethodnu godinu, što se može smatrati postignućem za kompaniju koja je orijentirana na istraživanje i proizvodnju. Prepolovljene cijene Brenta utjecale su na rezultat, ali je taj negativan učinak umanjen slabljenjem kune u odnosu na američki dolar, povoljnijim okruženjem za poslovanje rafinerija i povećanom proizvodnjom ugljikovodika. Neto dug ostao je stabilan u iznosu od 3.032 milijuna kuna, dok je odnos duga i kapitala zabilježio blagi porast, ali je i dalje vrlo stabilan te iznosi 22,3%. Neto rezultat društva isključujući učinak jednokratnih stavki iznosi 58 milijuna kuna. Gubitak Društva, iako manji nego u 2014. godini, iznosio je (1.418) milijuna kuna, pod utjecajem posebnih stavki u ukupnom iznosu od 1.476 milijuna kuna. Najveći dio tih jednokratnih stavki odnosi se na umanjenje vrijednosti imovine u segmentu Istraživanja i proizvodnje, uslijed slabljenja cijene nafte i daljnjeg nastavka sirijske krize. Dodatno umanjenje imovine u Siriji koje je utjecalo na konačni rezultat bilo je nužno i neizbježno zbog političke i sigurnosne situacije u toj zemlji, ali važno je naglasiti da je radi samo o računovodstvenoj prilagodbi koja nema novčani utjecaj. Trošak umanjenja vrijednosti, međutim, u skladu sa Zakonom o porezu na dobit nije porezni odbitak. Kompanija je zadržala manji dio imovine za slučaj da se geopolitičke okolnosti promijene i omoguće povratak u Siriju. Stalni napori segmenta djelatnosti Istraživanje i proizvodnja u remonte bušotina i optimizaciju proizvodnje, kao i privođenje proizvodnji novih polja, rezultirali su promjenom trenda prirodnog pada proizvodnje iz prethodnih godina: ukupna proizvodnja ugljikovodika porasla je za 6 posto, a domaća proizvodnja nafte veća je za 20 posto. Operativna dobit u Segmentu ostala je pozitivna i iznosila je 372 milijuna kuna, bez obzira na utjecaj jednokratnih stavki od 1.004 milijuna kuna – najznačajnije stavke se odnose na umanjenje imovine. Kapitalna ulaganja Segmenta u 2015. iznosila su 840 milijuna kuna. Kapitalna ulaganja u Hrvatskoj iznosila su 678 milijuna kuna, dok su ulaganja u inozemstvu iznosila 162 milijuna kuna. CCS EBITDA segmenta Rafinerije i marketing (uključujući Trgovinu na malo) bez jednokratnih stavki zabilježila je pozitivan rezultat u iznosu od 307 milijuna kuna po prvi put nakon više od pet godina, dok je EBITDA iznosila (575) milijuna kuna, što je značajno poboljšanje u odnosu na prethodnu godinu. Među ostalim mjerama, promjena operativnog modela u Trgovini na malo svakako je snažan korak naprijed u cilju osiguravanja konkurentnije pozicije za Inu. Ukupna kapitalna ulaganja u 2015. godini iznosila su 613 milijuna kuna, 138 milijuna kuna više nego 2014. godine. Kapitalna ulaganja segmenta Rafinerije i marketing iznosila su 451 milijun kuna i uglavnom se odnose na logističke projekte, dok su ulaganja segmenta Trgovina na malo iznosila 161 milijun kuna, 5 milijuna kuna iznad razine 2014. godine. Ključna postignuća u 2015. godini: Koja su bila najveća Inina ulaganja u 2015.? CCS EBITDA INA Grupe iznosila je 3.669 milijuna kuna što je 9 posto više u odnosu na 2014., dok je neto dobit bez jednokratnih stavki iznosila 58 milijuna kuna Trend rasta domaće proizvodnje sirove nafte se nastavlja: povećanje od 20 posto u usporedbi s 2014. Stabilan financijski položaj kompanije Domaća ulaganja čine preko 84 posto CAPEX-a koji iznosi ukupno 1.650 milijuna kuna Rafinerijska proizvodnja porasla je za 13, a prodaja rafinerijskih proizvoda za 10 posto Kompanija je u 2015. godini uložila ukupno 1.650 milijuna kuna, što je stabilno imajući u vidu ukupno pogoršanje vanjskog okruženja te je INA Grupa zadržala je poziciju jednog od najvećih ulagača u Hrvatskoj i u protekloj godini. Najveći dio ulaganja odnosio se na Segment djelatnosti Istraživanje i proizvodnja nafte i plina; kapitalna ulaganja Segmenta u 2015. iznosila su 840 milijuna kuna. Kapitalna ulaganja u Hrvatskoj iznosila su 678 milijuna kuna, dok su ulaganja u inozemstvu iznosila 162 milijuna kuna. Ukupna kapitalna ulaganja segmenta djelatnosti Rafinerije i marketing (uključujući Trgovinu na malo) u 2015. godini iznosila su 613 milijuna kuna, 138 milijuna kuna više nego 2014. godine. Kapitalna ulaganja segmenta Rafinerije i marketing iznosila su 451 milijun kuna i uglavnom se odnose na logističke projekte, dok su ulaganja segmenta Trgovina na malo iznosila 161 milijun kuna, 5 milijuna kuna iznad razine 2014. godine. U 2015. godini segment Trgovina na malo završio je šest projekata kapitalne rekonstrukcije u Hrvatskoj i Bosni i Hercegovini, tri projekta modernizacije, pet projekata zamjene spremnika i druge manje projekte modernizacije. Također, odobrena su dodatna modernizacija i poboljšanja kao novi koncept “Fresh Corner”. DRUŠTVENA ODGOVORNOST Kako se društvena odgovornost Ine odražava na zajednicu u kojoj posluje? Inino poslovanje usmjereno je na stvaranje dobrobiti za lokalne zajednice i društvo u cjelini. Pri tom nastojimo razvijati dobru suradnju sa svojim dionicima. Desetljećima je stvarana tradicija financiranja infrastrukture, posebice u sredinama gdje je INA provodila istraživanja i proizvodnju nafte i plina. Financirana je izgradnja škola, bolnica, zdravstvenih ustanova, odmarališta. INA pomaže zajednicama u humanitarnim, kulturnim, edukacijskim, sportskim, ekološkim, zdravstvenim i znanstvenim projektima u vidu donacija i sponzorstava te ulaže u niz neprofitabilnih djelatnosti dragocjenih za ukupnu kvalitetu življenja. U poslovanju se velika pozornost usmjerava na zaštitu zdravlja i sigurnosti, na zaštitu okoliša kao i poštivanje zakona i običaja u sredinama u kojima djelujemo. Smjernice koje obuhvaćaju odnos prema radu, prema poslovnim suradnicima i partnerima definirane su Kodeksom poslovnog ponašanja i etike. INA je članica Global Compacta, najveće mreže za društveno-odgovorno poslovanje u svijetu. Implementacijom 10 načela Global Compacta , INA podržava i promiče u svom poslovanju temeljne društvene vrijednosti s područja ljudskih prava, radnih prava, zaštite okoliša i borbe protiv korupcije. O svom napredovanju na području društvene odgovornosti redovito godišnje izvješćujemo dionike te smo uključeni u globalnu mrežnu komunikaciju Communication on Progress. Na koji način INA bira projekte koje će podržati? INA, d.d. se pri izboru projekata koje će sponzorirati ili donirati prvenstveno rukovodi kriterijem visokog stupnja korisnosti projekata za širu zajednicu i potrebe društva. Nastojimo pružiti pomoć i podršku djeci i mladima, osobama s posebnim potrebama, znanstvenim, inovativnim i kulturnim projektima, projektima koji doprinose zaštiti i unapređenju zdravlja i okoliša, sportskim amaterima i profesionalcima te projektima važnim za lokalne zajednice u kojima INA djeluje. - opširnije o zahtjevima za donacijama i sponzorstvom - LJUDSKI RESURSI Kakve zaposlenike INA traži? S obzirom na veličinu i kompleksnost kompanije te široki spektar aktivnosti kojima se bavimo, potrebni su nam zaposlenici različitih profesija i obrazovanja. Svjesni smo da se svaka priča o uspješnoj tvrtki temelji na radu, poduzetnosti i kreativnosti zaposlenika. Bit ulaganja jest ne ulagati samo u tehnologije i inovacije, nego i u sustave za razvoj kompetencija koji će stvoriti okruženje u kojem svaki pojedinac ima priliku iskazati svoje talente, umijeća i ideje. INA od svojih zaposlenika traži maksimalno zalaganje, preuzimanje inicijative i rizika, prilagođavanje promjenama, donošenje odluka, suradnju i rad u timu, brzu razmjenu informacija, povjerenje, poštivanje kupaca, dobavljača, kolega, prihvaćanje odgovornosti i sudjelovanje u zajedničkim akcijama, praćenje radne uspješnosti... Najvažnija dužnost naših menadžera je da omoguće maksimalan razvoj i korištenje ljudskih potencijala kao najvažnijeg resursa i izvora konkurentske prednosti Ine. INA u okviru svojih poslovnih aktivnosti posebnu pažnju poklanja edukaciji i stručnom usavršavanju svojih radnika na svim razinama. U tom smislu surađuje s obrazovnim institucijama koje zadovoljavaju najviše standarde, i angažira i razvoja sve veći broj internih trenera koji zahvaljujući svojem iskustvu, poznavanju organizacije i kompetencijama isporučuju kvalitetne strukturirane edukacije. Gdje su dostupni natječaji za zaposlenje u INA Grupi? Svi aktualni natječaji dostupni su ovdje , a sva pitanja vezana za mogućnost zaposlenja u Ini i INA Grupi možete uputiti na ljudski.resursi@ina.hr