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About us The Kind Brand Company Ltd T/A TanOrganic, company number 428211, registered office at Unit B3, Century Business Park, Newbridge, Co. Kildare, Ireland. TanOrganic is the World’s first and only eco-certified, cruelty-free, and vegan certified self-tanning brand. It is our mission to excel in a marketplace that focuses on ethical practices, safe product formulation and protection of the environment. About our Privacy Policy We respect the right to privacy of all of our stakeholders and take seriously our responsibilities in relation to the processing of personal data. We do not collect or process personal data unnecessarily in any form. This privacy policy (the “Policy”) together with our terms of service (click here) (the “Terms of Service”) set out important information about your rights in relation to the processing of your personal data, and the basis on which any personal data we collect from you, or that you provide to us, will be processed in connection with your use of www.tanorganic.com (“our Website” or “the Website”) and/or the TanOrganic platforms available (the “Services”). We do not knowingly attempt to solicit or receive information from children. Roles of Beauty Results Ltd. Under this Policy, and unless the circumstances otherwise require, we will be what is known under the General Data Protection Regulation (EU) 2016/679 (the “GDPR”) as both the “Controller” and the “Processor” as per the following definition: - The Controller determines the purposes, conditions and means of the processing of the personal data. - The Processor processes the data on behalf of the data Controller. The information we collect We will collect and process the following data about you for the following purposes: Your Data. This is information about you that you give us by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you use our website, register for, subscribe to or use the available services, search for a product, place an order on our website, participate in discussion boards or other social media functions on our Site and/or when you participate in and respond to our sign-up or other surveys or report a problem with our website and/or the services. The information you give us may include: - Identity Data: your full name, address, e-mail address, phone number, address, age, title and personal description. - Financial Data: your financial and credit card information, including bank account and payment card details, billing contact email address and VAT number. - Automatically Collected Information With regard to each of your visits to our website we will automatically collect the following information: -Technical Data: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, how often you use the application, geo-localisation and other performance data which may be subject to analytics software such as Google Analytics; - Usage Data: information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call us. - No special categories of personal data We do not require or collect any personal data that is your sensitive personal data or any special category of personal data under the GDPR, unless you decide to provide this information to us. Cookies The website may use cookies from time to time. “Cookies” are small text files which are stored by your browser on your computer and are normally used to gather statistical information and to analyse trends of use or access to a website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies may be used to save your personal preferences so you do not have to re-enter them each time you access the Site. What we do with your information? We will only use your personal information when the law allows us to. Most commonly, we will use your personal data in the following circumstances: - Where we need to perform the contract we are about to enter into or have entered into with you, e.g. shipping out your purchase; - Where it is necessary for our legitimate interest (or those of a third party) and your interests and fundamental rights do not override those interests e.g. inform you about our new offers and services; - Where we need to comply with a legal or regulatory obligation e.g. notify you of our terms and conditions. We have set out below, a description of the ways we plan to use your personal data and the legal basis we rely only on to do so. We have also identified our legitimate interests where appropriate: Change of purpose We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at info@tanorganic.com. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis that allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with this Policy, where this is required or permitted by law. How long we keep your information for? We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. This means that the period of time for which we store your personal data may depend on the type of data we hold. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. For example, we may hold personal data as needed for our accounting or tax compliance purposes for a period of 6 years or for 5 years where needed for our compliance with anti-money laundering regulations. For more information about our data retention policy please contact us at info@tanorganic.com. Disclosure of your information We do not sell your personal information (or Your End Customer Data) to third parties for marketing purposes. We may disclose information to third parties if you consent to us doing so as well as in the following circumstances: You agree that we have the right to share your personal information with the following recipients or categories of recipients: - Any department or authorized person within our company or any member company within our group, which means any subsidiary or holding company within the meaning of sections 7 and 8 of the Companies Act 2014. - Selected third parties including business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you in relation to the Services, including but not limited to: - Payment and delivery services such as Stripe, Paypal etc; - Delivery services such as FedEx, Fastway etc.; - Analytics and engine providers such as Word Press and Google Analytics for content management platforms; - Accountings software such as Sage; - Where we have your consent to do so, email marketing service providers, including MailChimp, to send information to you from time to time by email about promotions, competitions, updates and new products or services that may be of legitimate interest to you; - Credit reference agencies for the purpose of assessing your credit score to the extent this is a condition of us entering into a contract with you. Note that we will disclose your personal information to third party recipients in the following situations: - In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of our business or assets. - If Beauty Results Ltd. or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. - If we are under a duty to disclose or share your personal data in order to comply with any law, legal obligation or court order, or in order to enforce rights under the GDPR or to apply our Terms of Service and other agreements. - To protect our rights, property or safety, our customers, or others. This includes exchanging information with other companies and organizations for the maintenance and security of the Site and Services. International Transfers Personal Data may be transferred to our trusted partners and service providers who maintain their servers outside of the European Economic Area (“EEA”), where the privacy and data protection laws may not be as protective as those in our current jurisdiction. This is only for the purposes of providing, and to the extent necessary to provide, the Services to you. There are special requirements set out under Chapter V of the GDPR, with which we comply, to regulate such data transfers and ensure that adequate security measures are in place to safeguard and maintain the integrity of your personal data on transfer. For more information about this and the safeguards in place relating to the transfer, please contact us by email at info@tanorganic.com Security Measures - Acknowledgement and Disclaimer We take our security responsibilities seriously, using the most appropriate physical and technical measure. Unfortunately, the transmission of information via the internet is not completely secure. Although we will always do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. These are described in more detail below. - Location of Servers and Accessibility The Services are a Linux system and, as such, your personal data is not stored locally but on a secure server. No installs are required on your PC or laptop. Our web application is only accessible via HTTPS, which helps ensure your interactions with our app are secure and private. - Data Storage Your personal data is stored on secure servers hosted by Blacknight. These servers are located in Carlow, Ireland. Blacknight participates in and has certified its compliance with the EU-US Privacy Shield Framework. - Data Backup Your personal data is backed up on a monthly basis. The Blacknight server data centres are protected by physical barriers and guarded 24/7. - Data Encryption Data is encrypted using SSL Certification when transmitted from our servers to your browser. - Restricted Access Access to the production environment where your personal data is stored is limited and is held by us. Only our authorized staff has access to our servers and this is on a 'need to access' basis. Access to personal data is limited to specific IP address. - Development and Operations New features and updates are developed and released on development servers prior to being pushed live to the main production environment. Extensive testing is undertaken by our Quality Team to ensure all new features are working correctly and the performance of the Site and Services is maintained. - Performance Monitoring Applications The overall performance of the Site and Services is very important. Google Analytics is a performance management solution used for tracking and monitoring the Site and Services. To help avoid or minimize service interruptions, our servers are constantly monitored and a dedicated team is alerted immediately in case of any service disruptions. - Passwords and Authentication Connection to the Services environment is via TLS cryptographic protocols, using global step-up certificates, ensuring that our users have a secure connection from their browsers to our service. Individual user sessions are identified verified using a unique token created at login. Email address is the unique identifier in the Services. If a user inputs their password incorrectly then a Captcha test is shown to verify that a human and not spammers or bots are inputting it. Your Personal Data and Your Rights - Accessing your Personal Data You may request access at any time to a copy of the personal data we hold about you. Any such request should be submitted to us in writing and sent to info@tanorganic.com. We will need to verify your identity in such circumstances and may request more information or clarifications from you if needed to help us locate and provide you with the personal data requested. There is usually no charge applied to access your personal data (or to exercise any of the other rights). However, if your request is clearly unfounded, repetitive or excessive, we may charge a fee at our discretion. Alternatively, we may refuse to comply with your request in these circumstances. - Right of Restriction You may restrict us from processing your personal data in any of the following circumstances: - You have contested the accuracy of the personal data we hold on record in relation to you or for a period of time to enable us to verify the accuracy of the personal data; - The processing of your personal data is unlawful and you request the restriction of the use of personal data instead of its erasure; - We no longer require your personal data for the purpose of processing but you require this data for the establishment, exercise or defence of legal claims; or - Where you have contested the processing (under Article 21(1) of the GDPR) pending the verification of our legitimate grounds. - Right to Rectification and Right to Be Forgotten If we hold personal data concerning you, which are no longer necessary for the purposes, for which they were collected or if you withdraw consent for us to process your personal data, you can request the deletion of this personal data. This right, however, will not apply where we are required to process personal data in order to comply with a legal obligation or where the processing of this information is carried out for reasons of public interest in the area of public health. If the personal information we hold about you is inaccurate, you may request to have your personal information updated and corrected. To do so at any time, please contact us by email at info@tanorganic.com. - Right to Object You have the right to object to the processing of your personal data at any time: - For direct marketing purposes - For profiling to the extent it relates to direct marketing - Where we process your personal data for the purposes of legitimate interests pursued by us, except where we can demonstrate compelling legitimate grounds for this processing which would override your interests, rights, and freedoms or in connection with the enforcement or defence of a legal claim To exercise your right to object at any time, please email info@tanorganic.com. Should this occur, we will no longer process your personal data for these purposes unless doing so is justified by a compelling legitimate ground as described above. For more information about our marketing practices, please see the Marketing Communications section below. - Data Portability Where we process your personal data by automated means (i.e., not on paper) and this processing is based on your consent or required for the performance of a contract between us, you have the right to request from us a copy of your personal data in a structured, commonly used machine-readable format and, where technically feasible, to request that we transmit your personal data in this format to another controller. - Profiling Profiling is an automated form of processing of personal data often used to analyse or predict personal aspects about an individual person. This could relate to a person’s performance at work, economic situation, health, personal preferences, reliability, behaviour, location or movements. An example of this would be where a bank uses an automated credit scoring system to assess and reject a loan application. You have the right to be informed if your personal data will be subject to automated decision-making, including profiling. You also have the right not to be subject to a decision based solely on automated process, including profiling, where that decision impacts on your legal rights. There are some exceptions to this rule, where, for example, the decision is necessary in connection with the performance of a contract between us, is authorized by law or where you have given your explicit consent to this automated processing. In this case, however, we do not engage in profiling or automated processing for profiling purposes. - Personal Rights The rights described in this section are personal rights and are exercisable only by the individual person (or data subject) concerned. If we receive any such request or communication directly from your customers and/or in relation to Your End Customer Data, we will refer the matter to you and cooperate in providing such reasonable assistance as may be required to enable you, as a controller, to respond to the matter. This will be described in more detailed in the Terms of Service or the other relevant contract between us. Marketing Communications We will not use your data to send marketing communications to you about promotions, competitions, updates and new products or services that may be of interest to you, unless we have your permission to do so. - Right to Object You have the right to object to the processing of your personal data for our marketing purposes. To object or if you change your mind at any later time, you can withdraw your consent to the processing of your personal data for such marketing purposes by contacting us at info@tanorganic.com. You may also opt out of receiving marketing communications at any time by selecting the unsubscribe option when you receive an electronic marketing communication from us. The withdrawal of your consent will not impact upon the lawfulness of processing based on your consent prior to the withdrawal. - Email marketing service providers Some of our communications may be sent by email using any market service providersMailChimp. Mailchimp’s servers and offices are located in the USA so if you choose to receive marketing communications from us by email, this means that your personal data may be transferred to, stored, or processed in the USA and you consent to the transfer, storing and processing of your personal data in this way. MailChimp participates in and has certified its compliance with the EU-US Privacy Shield Framework. A copy of Mailchimp’s privacy policy is published at MailChimps Privacy Policy (Link). Third Party Material We always endeavour to deal with vendors and other third parties who are GDPR compliant or, in the case of the third parties located outside of the EEA, who are certified as compliant with the EU-US Privacy Shield, as applicable, or who have adequate security measures in place to safeguard the security of personal data. That said, we, our employees, agents, holding company and subsidiaries, accepts no liability howsoever arising for the content or reliability of any third party materials or websites referenced by hyperlink or other means on the Site or for the data collection and use practices or security measures used by such third parties. If you submit personal data to any of those sites, your personal data is governed by their privacy policy. We encourage you to carefully read their privacy policies and ensure their compliance with the GDPR. Changes to this policy Any changes made to this Policy from time to time will be published on our website and it is our stakeholders’ responsibility to maintain themselves updated on the changes. Questions or Complaints Should you have any queries or complaints relating to this Privacy Policy, please contact us at: The Kind Brand Company Ltd . T/A TanOrganic Unit B3, Century Business Park, Newbridge, Co. Kildare Ireland. email: info@tanorganic.com www.tanorganic.com Supervisory Authority We are committed to complying with the terms of the GDPR and to the processing of personal data in a fair, lawful and transparent manner. If, however, you believe that we have not complied with our obligations under the GDPR, you have the right to lodge a complaint with the Office of the Data Protection Commissioner.
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Pravila zaštite osobnih podataka Ova Pravila zaštite osobnih podataka (dalje u tekstu: „Pravila“), utemeljena na Uredbi Europskog parlamenta i Vijeća (EU) 2016/679 od 27. travnja 2016. o zaštiti pojedinaca u vezi s obradom osobnih podataka i o slobodnom kretanju takvih podataka te o stavljanju izvan snage Direktive 95/46/EZ (dalje u tekstu: „Opća uredba o zaštiti podataka“), objašnjavaju koji se osobni podaci prikupljaju u vezi s pružanjem naših usluga i proizvoda, kako te podatke obrađujemo, koristimo i štitimo, u koje ih svrhe upotrebljavamo, kao i Vaša prava povezana s Vašim podacima. Naše temeljno načelo je privatnost kupaca i zaštita osobnih podataka. Držimo se sljedećih načela s ciljem zaštite Vaše privatnosti: - Ne prikupljamo više informacija nego što je potrebno, - Vaše podatke ne koristimo u svrhe koje nisu navedene, - Ne čuvamo Vaše podatke ako više nije potrebno ili ako za isto više ne postoji pravni temelj, - Nikada ne prodajemo, posuđujemo ili distribuiramo niti javno objavljujemo Vaše osobne podatke, - Pristup Vašim podacima ne dajemo trećim stranama bez Vašeg znanja, - Ne koristimo automatizirane tehnike obrade osobnih podataka koje se sastoje od izrade Vašeg profila ili radi analize ili predviđanja Vaših osobnih sklonosti i ponašanja, - Vaše osobne podatke ne prenosimo izvan EU, - Osiguravamo da su Vaši osobni podaci sigurno pohranjeni. Važno je pročitati naša Pravila i nadamo se da ćete izdvojiti vrijeme i Vašu pozornost. Trudili smo se da ova Pravila budu napisana što jasnije i da budu svakom razumljiva, sa željom da zadržimo Vaše puno povjerenje u način kako postupamo s Vašim osobnim podacima. Ako ćete, nakon što ih pročitate, imati daljnja pitanja o zaštiti osobnih podataka u našem društvu ili nam želite prenijeti svoje ideje i preporuke, molimo obratite se našem Službeniku za zaštitu podataka putem e-mail adrese zop@koprivnica-plin.hr. - Tko smo mi Društvo Koprivnica plin d.o.o., sa sjedištem u Mosnoj ulici 15, Koprivnica, OIB: 59822583580, upisano kod Trgovačkog suda u Varaždinu, osnovano je radi obavljanja distribucije plina te ostalih djelatnosti u okviru svog predmeta poslovanja. Koprivnica plin d.o.o. nastupa u odnosu na osobne podatke Vas kao korisnika usluga i proizvoda u ulozi voditelja obrade, koji određuje svrhe i načine obrada Vaših osobnih podataka, te brine o osiguravanju svih mjera sigurnosti Vaših osobnih podataka. - Koje podatke obrađujemo Koprivnica plin d.o.o. obrađuje više kategorija Vaših podataka: - Podaci koji se tiču djelatnosti distribucije plina i kupca toplinske energije - Mrežna stranica Prikupljamo i obrađujemo Vaše podatke koje nam Vi ili ovlaštene treće osobe stavljate na raspolaganje prilikom podnošenja zahtjeva za priključenjem na plinski distribucijski sustav, zahtjeva za ispitivanje plinske instalacije, zahtjeva za upuštanje i provođenje kontrole ispravnosti plinske instalacije, zahtjeva za provođenje nadzora nad izvođenjem plinske instalacije, zahtjeva za izdavanje energetskih uvjeta i energetske suglasnosti te zahtjeva u sklopu obavljanje djelatnosti kupca toplinske energije, koji su potrebni za izvršavanje ugovora, kao što su ime i prezime, adresa, podaci za kontakt (adresa e-pošte, broj telefona), preslike osobne iskaznice uključujući osobni identifikacijski broj (OIB) i broj osobne iskaznice, podaci neophodni za izdavanje i naplatu računa uključujući adresu dostave računa, podaci koji dokazuju ovlaštenje za sklapanje ugovora, odnosno podaci o vlasništvu ili nekom drugom stvarnom pravu na građevini ili dijelu građevine kojoj se plin i toplinska energija isporučuju, podaci o korištenju naših. Kada šaljete bilo koju vrstu upita putem naše mrežne stranice, prikupljamo Vaše ime i prezime i podatke za kontakt (adresa e-pošte). Mrežna stranica www.koprivnica-plin.hr prikuplja privremene kolačiće (engl. session cookies) koji se automatski brišu kod zatvaranja internetskog preglednika. Koprivnica plin d.o.o. se njima koristi za omogućavanje pristupa sadržaju i omogućavanje radnji koje možete učiniti kada se prijavite sa svojim podacima na mrežnu stranicu. Trajni kolačići (engl. persistent cookies) obično ostaju u pregledniku do isteka ili dok se ručno ne obrišu što olakšava pristup stranicama kao registriranom korisniku. Također se koriste trajni kolačići kako bi se bolje razumjele navike korisnika te prema njima poboljšala stranica. Naša mrežna stranica prikuplja kolačiće trećih strana. Postoji nekoliko vanjskih servisa koji Vam spremaju ograničene kolačiće, a isti nije postavila ova mrežna stranica. Limitirani kolačići služe za nesmetano korištenje mogućnosti koje korisnicima osiguravaju jednostavan pristup sadržaju. Mrežne stranice treće strane U svrhu praktičnosti za naše korisnike, mrežna stranica www.koprivnica-plin.hr može sadržavati linkove na mrežne stranice koje nisu povezane s nama, koje mi ne kontroliramo niti njima upravljamo. Politike i postupci koje ovdje opisujemo ne primjenjuju se na te mrežne stranice. Nismo odgovorni za sigurnost ili privatnost bilo kakvih podataka koje su prikupile te treće strane. Za više informacija o politikama privatnosti trećih strana, predlažemo da izravno kontaktirate te mrežne stranice. - Kako koristimo Vaše podatke Vaše osobne podatke prikupljamo, obrađujemo i koristimo u skladu s važećim propisima, a prije svega: - u vezi i na osnovi naših obveza i/ili ovlasti koje proizlaze iz primjenjive regulative, posebice Zakona o tržištu plina (NN 18/18) i drugih važećih propisa. Prikupljanje i obrada osobnih podataka u takvim je slučajevima zakonska obveza, jer u suprotnom ne bismo bili u mogućnosti uspostaviti i nastaviti ugovorni odnos s vama, odnosno ispunjavati svoje ugovorne i zakonske obveze; - u svrhu sklapanja ugovora i pružanja usluga odnosno isporuke ugovorenih usluga, posebice u svrhu Vaše nedvosmislene identifikacije, urednog obaviještavanja te izdavanja računa. Prikupljanje i obrada osobnih podataka u ovom je slučaju ugovorna obveza jer u suprotnom ne bismo bili u mogućnosti sklopiti ugovor s vama, odnosno izvršavati naše ugovorom preuzete obveze; - na temelju naših legitimnih interesa, prije svega za kontrolu i osiguranje visokog standarda kvalitete naših usluga i proizvoda, a time i postizanje Vašeg zadovoljstva, posebice u svrhu slanja informacija o našim proizvodima i uslugama kojima možete ostvariti dodatne uštede i smanjiti troškove te povećati zadovoljstvo našim uslugama; - za dokazivanje i zaštitu naših prava u slučaju postojanja nepodmirenih dospjelih obveza, te Vaše obavještavanje o postojanju istih; te - temeljem Vaše pojedinačne i nedvojbene privole dane slobodnom voljom u jasno naznačenu svrhu prikupljanja podataka. - Tko ima pristup do Vaših podataka Vašim osobnim podacima mogu pristupati drugi primatelji isključivo na način predviđen primjenjivim važećim propisima te na osnovi odgovarajućih ugovora koji osiguravaju visoku razinu zaštite osobnih podataka. - Koprivnica plin d.o.o. i njegovi vlasnici - E.ON Hrvatska d.o.o., sa sjedištem u Capraškoj ulici 6, Zagreb, OIB: 47315732166, upisano kod Trgovačkog suda u Zagrebu, povezano društvo; - innogy SE, sa sjedištem u Essenu, Opernplatz, Njemačka, HRB 27091, povezano društvo. - Koprivnica opskrba d.o.o., sa sjedištem u Mosnoj ulici 15, Koprivnica, OIB: 95088635493, povezano društvo; - Gradsko komunalno poduzeće Komunalac d.o.o., sa sjedištem u Mosnoj ulici 15, Koprivnica, OIB 41412434130, povezano društvo. - Ovlašteni vanjski izvršitelji obrade - Opskrbljivač plinom - Drugi primatelji - poštivanje odgovarajuće zakonske obveze (primjena propisa ili odluke državnih tijela), - izvršavanje ugovornih obveza uključujući provjere njihove potencijalne povrede, - postupak rješavanja eventualnog protuzakonitog postupanja, otklanjanja tehničkih poteškoća ili sigurnosnih incidenata, - zaštitu od otuđivanja prava, imovine ili ugrožavanja sigurnosti našeg društva ili povezanih društava, naših kupaca ili javnosti, onako kako to zahtijevaju ili dozvoljavaju zakonski propisi. Osobne podatke prvenstveno dijelimo unutar E.ON Grupe i Grupe Komunalac d.o.o. koje djeluju na području Republike Hrvatske, a koja uključuje sljedeća trgovačka društva: Surađujemo s partnerima koji nam pomažu pružati i unaprijeđivati naše usluge i proizvode te činiti našu direktnu komunikaciju s Vama učinkovitijom. Pristup Vašim osobnim podacima pružamo ovlaštenim vanjskim izvršiteljima obrade u svrhu obrade osobnih podataka za naše društvo na temelju naših izričitih uputa i putem sklopljenih ugovora. Ti su partneri obvezni strogo poštivati obvezu povjerljivosti u skladu s ovim Pravilima, s ugovorima koje smo s njima sklopili i u skladu s obvezama iz Opće uredbe o zaštiti podataka. Naši su izabrani vanjski izvršitelji obrade prije svega trgovačka društva koja za nas osiguravaju direktni kontakt, marketinšku komunikaciju, računovodstvene i knjigovodstvene usluge, usluge naplate dospjelih nepodmirenih tražbina, pohranu ugovora i ostale poslovne dokumentacije, IT usluge i usluge održavanja poslovnih aplikacija, pravne usluge, poštanske usluge, izdavanje računa i obračuna i druge usluge u vezi s predmetom poslovanja našeg društva, bez kojih ne bismo bili u mogućnosti osigurati ispunjenje naših ugovornih obveza prema vama i osigurati vam visoku razinu kvalitete naših usluga i proizvoda. U svrhe sklapanja Ugovora o priključenju na plinski distribucijski sustav s Vama te u svrhu osiguranja pružanja ugovorenih usluga Vaše osobne podatke dijelimo s opskrbljivačima plinom, na način i u opsegu kako to nalažu zakonski i podzakonski propisi iz područja regulacije tržišta plina. Pristup osobnim podacima pružamo pravnim i fizičkim osobama, državnim tijelima i javnim ustanovama ako smo u dobroj vjeri uvjereni da su pristup tim informacijama, njihova obrada, korištenje i dostupnost u odgovarajućoj mjeri nužni za: Davanje pristupa podacima drugim pravnim ili fizičkim osobama uvijek je ograničeno na mjeru nužnu za postizanje svrhe za koju su podaci prikupljeni te se provodi sukladno važećoj regulativi. Istovremeno vam jamčimo da u sklopu naših obrada osobnih podataka ne dolazi do njihovog prijenosa u treće zemlje van područja Europske unije ili u međunarodne organizacije. - Vaša prava Osiguravamo uvjete kako biste Vi odlučivali o obradi Vaših osobnih podataka. Prije svega Vam omogućujemo slijedeća prava: - Pravo na pristup podacima - Pravo na ispravak - Pravo na brisanje („pravo na zaborav”) - Pravo na ograničenje obrade - Pravo na prenosivost podataka - Pravo na prigovor - Pravo na pritužbu nadzornom tijelu - Pravo na povlačenje privole - osobno u sjedištu Koprivnica plin d.o.o. na adresi Mosna ulica 15, 48000 Koprivnica uz predočenje identifikacijske isprave sa fotografijom Imate pravo zatražiti potvrdu o tome obrađujemo li Vaše podatke te ako da, dobiti pristup do tih podataka. U slučaju da obrađujemo veću količinu podataka koji se odnose na Vas, možemo od Vas tražiti specifikaciju Vašeg zahtjeva za dostavom pojedinih konkretnih skupina podataka koje o vama obrađujemo. U slučaju da uočite da o Vama obrađujemo netočne ili nepotpune podatke, ili ih želite izmijeniti, imate pravo tražiti ispravak istih, odnosno nadopunu nepotpunih osobnih podataka. Kako bismo osigurali da o Vama uvijek obrađujemo samo točne osobne podatke potrebno je da nam bez odgađanja javite sve njihove promjene. Brisanje osobnih podataka može se tražiti primjerice ako ste povukli svoju privolu za obradu Vaših pojedinih podataka, kada se Vaši osobni podaci nezakonito obrađuju ili kada Vaši podaci više nisu nužni u odnosu na svrhe za koje su prikupljeni ili na bilo koji način obrađeni. Međutim, molimo Vas da uvažite da Vaše podatke nećemo moći izbrisati ako su oni potrebni radi ispunjenja zakonskih obveza, ugovornih obveza i drugih pravnih temelja iz Opće uredbe o zaštiti podataka. Imate pravo ishoditi ograničenje obrade Vaših osobnih podataka, koje se može tražiti primjerice ako ste podnijeli prigovor na obradu podataka, sumnjate u točnost osobnih podataka koji se obrađuju ili u zakonitost njihove obrade, no ne želite da se ti podaci izbrišu ili su Vam još potrebni radi ostvarenja pravnih zahtjeva. Ukoliko se obrada temelji na Vašoj privoli ili se vrši u svrhu izvršenja ugovora sklopljenog s Vama, a istodobno se izvodi automatiziranim sredstvima, imate pravo zaprimiti svoje osobne podatke koje smo od Vas dobili. Ukoliko zatražite, Vaše ćemo osobne podatke prenijeti izravno drugom voditelju obrade, ako isto bude tehnički izvedivo. U svakom ste trenutku, s obzirom na Vašu posebnu situaciju, ovlašteni uložiti prigovor na obradu osobnih podataka koji se odnose na Vas, zbog čega ćemo obradu istih ograničiti. Također, navedene ćemo podatke izbrisati i prestati obrađivati, osim ako dokažemo da za obradu postoje obrazloženi i opravdani pravni temelji za zadržavanje istih. Osim toga, u bilo kojem trenutku imate pravo prigovoriti protiv obrade Vaših osobnih podataka u svrhu izravnog marketinga. Nakon podnošenja prigovora Vaši će se osobni podaci prestati obrađivati u navedenu svrhu. Ako smatrate da je obrada Vaših osobnih podataka u suprotnosti s Općom uredbom o zaštiti podataka, imate pravo podnijeti prigovor nadležnom nadzornom tijelu. Za područje Republike Hrvatske nadzorno je tijelo Agencija za zaštitu osobnih podataka, sa sjedištem na adresi: Selska cesta 136, 10000 Zagreb, Hrvatska, web: http://azop.hr/, tel.: +385 (0)1 4609 000. Ako se obrada Vaših osobnih podataka temelji na Vašoj privoli, imate je pravo u bilo kojem trenutku povući, bez ikakvih posljedica. Ispunjenje navedenih prava možete zahtjevati: Na Vaš ćemo zahtjev odgovoriti u najkraćem mogućem roku, a najkasnije mjesec dana od primitka Vašeg zahtjeva. U slučaju nemogućnosti sigurne potvrde Vašeg identiteta bit ćemo slobodni zatražiti dodatnu provjeru Vašeg identiteta. - Izvor Vaših prikupljenih podataka Osobne podatke koje o Vama obrađujemo prikupljamo u prvom redu izravno od Vas. Iste prikupljamo sami ili uz pomoć naših vanjskih izvršitelja obrade koji ih obrađuju u naše ime i prema našim izričitim uputama. Osobne podatke razmjenjujemo također unutar E.ON Grupe i Grupe Komunalac d.o.o. čija je Koprivnica plin d.o.o. član, kao i od opskrbljivača plinom. - Razdoblje i mjesto pohrane podataka Razdoblje pohrane osobnih podataka koje prikupljamo ovisi o svrsi obrade za koju su prikupljeni. Vaše osobne podatke zadržavamo tijekom postupka sklapanja ugovora i tijekom korištenja naših usluga ili proizvoda, te ih brišemo po prestanku ugovornog odnosa, po isteku svih zakonskih obveza ili nepostojanju pravnih temelja iz Opće uredbe o zaštiti podataka, povezanih s obradama Vaših osobnih podataka. Vaše osobne podatke zadržavamo u slučaju da je pokrenut postupak prisilne naplate neplaćenih potraživanja, sve do pravomoćnog okončanja postupka ili, ako je uložen prigovor na proizvod ili uslugu u roku, sve do konačnog dovršetka postupaka po prigovoru u skladu s važećim propisima. Općenito vrijedi da se osobni podaci obrađuju: - na temelju privole za vrijeme koje je u privoli izričito navedeno, odnosno do povlačenja iste; - u svrhu ispunjavanja naših zakonskih obveza ili ovlasti u razdoblju određenom zakonom; - u svrhu ispunjavanja ugovora za vrijeme sklapanja i trajanja ugovora; - temeljem legitimnih interesa u svrhu osiguranja kvalitete usluga koje pružamo za vrijeme trajanja ugovora; - temeljem legitimnih interesa u svrhu izravnog marketinga, za vrijeme trajanja ugovora i 2 godine nakon njegova isteka, odnosno do primitka prigovora na obradu osobnih podataka u dotičnu svrhu. - Unaprjeđenje ovih pravila Zadržavamo pravo tekst ovih Pravila povremeno prilagođavati i unaprjeđivati, prije svega u svrhu poštivanja zakonskih promjena, odnosno, promjena u svrhama i načinima obrade. Međutim, Vaša prava koja proizlaze iz ovih Pravila ili iz odgovarajućih zakonskih propisa nećemo ograničavati. U slučaju da dođe do promjena pravila koja mogu utjecati na Vaša prava, o tome ćemo Vas pravovremeno obavijestiti. Ova Pravila objavljena su 24. svibnja 2018. godine.