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Information for buyers Contact No products Privacy policy of the GLOBALKER.com Good morning! If you are here, it is a sign that you value your privacy. We understand this perfectly, that's why we have prepared this document for you, in which you will find the rules for processing personal data and the use of cookies and other tracking technologies in connection with the use of the online store GLOBALKER.com For start formal information - the administrator of this shop is GLOBALKER POLSKA Sebastian Sułecki 03185 Warsaw, ul. Myśliborska 98/ 57 In case of any doubts related to the privacy policy, you can contact us at any time by sending a message to info@globalker.pl or by calling +48.882.009.001 Short version - the most important information We care about your privacy, but also about your time. That is why we have prepared an abridged version of the most important rules related to privacy protection for you. If the above information is not enough for you, you will find further details below. Personal data The administrator of your personal data within the meaning of the provisions on the protection of personal data is GLOBALKER POLSKA Sebastian Sułecki 03185 Warsaw, ul. Myśliborska 98/57 The purposes, legal bases and period of personal data processing are indicated separately for each purpose of data processing (see the provisions below for a detailed description of the different purposes of data processing). In connection with the processing of your personal data by us, you have the following rights: the right to request access to their personal data, rectification, deletion or limitation of processing, the right to object to the processing, the right to transfer data, the right to withdraw consent to the processing of personal data for a specific purpose, if you previously gave such consent, the right to lodge a complaint to the supervisory body in relation to the processing of personal data by us. The above rights can be exercised in accordance with the rules described in art. 16 - 21 RODO, by contacting us at info@globalker.pl. We may refuse you to implement certain rights from those indicated above in a situation in which the implementation of a given right would be in conflict with the legitimate purpose of data processing. For example, we may refuse to delete personal data contained in your order until the expiry of the period of limitation of claims for the contract concluded through the shop. Providing personal data by you is always voluntary, but necessary to create account, place an order, sign up for the newsletter, contact us, withdraw from the contract or a complaint. We guarantee the confidentiality of all personal data provided to us. We ensure that all security measures and protection of personal data required by the provisions on the protection of personal data are taken. Personal data is collected with due diligence and properly protected against access by unauthorized persons. Personal data are processed only within the territory of the European Union. We entrust the processing of personal data to the following entities: User's account. By creating a user account in shop, you must provide your basic data, such as e-mail address, name, address and password. You can modify your data at any time using the options available after logging in to your account. The legal basis for the processing of your personal data contained in the user's account is the performance of a contract for keeping an account in the shop, which you enter with the administrator based on the rules of the shop. Your personal data contained in your account is processed for the duration of your account, i.e. for the duration of the account agreement in the shop referred to above. You can decide to delete your account at any time, which will also result in the removal of your personal data from the database. Remember, however, that deleting an account does not result in the removal of data about orders placed via the shop Order. By ordering products in the shop, you must provide your personal information necessary to complete the order, such as your name, email address, telephone number and address for the delivery of the order. You can also provide additional data, such as information about your company. If you have previously provided such data in your user account, then this data will be automatically substituted with the order form, but you can always modify it. The legal basis for the processing of your personal data contained in the order is the performance of the sales contract, which you include based on the regulations of the store. The data provided in the order form will be stored in the shop's database and will be stored in it until the claims for the sale contract concluded via the shop are time-barred. Each order is recorded as a separate item in the database. In addition to personal data, order details such as the date of order, subject and value of the order, delivery and payment method are also recorded. Invoices. If, in connection with the order, we issue an invoice, we process your personal data to the extent necessary to issue an invoice. The legal basis for the processing of your data in this case is the fulfillment of the legal obligation to issue an invoice. In addition, all issued invoices are included in the accounting documentation, and as a result your data will naturally be processed as part of this documentation for the period required by law. Returns and complaints. If you withdraw from the contract concluded through the shop or file a complaint about purchased products, you provide us with the data contained in the withdrawal form or in the complaint form, and we process this data to implement the procedure of withdrawal from the contract or complaint procedure. The legal basis for the processing of your data is in this case, the fulfillment of our legal obligations related to the procedure of withdrawal from the contract or complaint procedure. Forms of withdrawal from the contract and complaint forms are archived by us. The fact of withdrawal from the contract or lodging a complaint is also recorded in the shop system. Newsletter. Through the shop you can subscribe newsletter containing information about new products, promotions, products and services related to the shop. In order to send a newsletter, your personal data regarding your name and e-mail address are processed. The legal basis for the processing of your personal data in the case of the newsletter is your consent expressed by selecting the relevant content of the checkbox when subscribing to the newsletter. You can withdraw your consent at any time by giving up receiving the newsletter. The data is processed for the duration of the newsletter, unless you opt out of receiving the newsletter, which will delete the data from the database. E-mail contact. Contacting us via e-mail, you naturally provide us with your e-mail address as the sender's address. In addition, you can also include other personal information in the body of the message. The legal basis for the processing of personal data in this case is your consent resulting from initiating contact with us. Your personal data provided to us as part of an e-mail is processed only to service your inquiry. The content of the correspondence may be archived. Cookie files and other tracking technologies Our shop, like almost all other websites, uses cookies to provide you with the best experience of using the shop. Cookies are small text information stored on your terminal device (eg computer, tablet, smartphone) that can be read by my IT system. Cookies allow us to: You can find more details below. Consent to cookies. During the first visit to the website, you are shown information about the use of cookies. Accepting and closing this information means that you agree to the use of cookies in accordance with the provisions of this privacy policy. You can always withdraw your consent by deleting cookies and changing cookie settings in your browser. Remember, however, that disabling cookies may cause difficulties in using the website, as well as from many other websites that use cookies. Our cookies. Cookies can be divided into own and from third parties. As for own cookies, we use them for the proper operation of the shop, and in particular for the following purposes: Others cookies. Our shop, like most modern websites, uses features provided by external websites, such as Facebook or YouTube. Playing YouTube videos embedded in YouTube's embedded website is linked to the acceptance of YouTube cookies. Using a widget that allows you to share content on social networks, connects to the acceptance of Facebook cookies and other social networking. Other cookies are also used as part of remarketing and as part of the statistical activities mentioned below. Cookies used for statistical purposes. We use cookies to track shop statistics, such as the number of people visiting the shop, the type of operating system and web browser used to browse the shop, time spent in the shop, visited subpages of the shop, etc. We use Google Analytics in this area. The information collected in this respect is completely anonymous and does not allow your identification. Additional tracking tools. The shops's engine has a plug-in that allows you to be seen as a user visiting the store and to save the history of recently visited items. Server logs Using the shop involves sending queries to the server on which the shop is stored. Each query addressed to the server is saved in the server logs. Logs include Your IP address, server date and time, information about the web browser and operating system you are using. Logs are saved and stored on the server. The data stored in the server logs are not associated with specific people using the website and are not used by us to identify you. The server logs are only auxiliary material used to administer the site and their content is not disclosed to anyone except those authorized to administer the server.
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Udruzi „Društvo za zaštitu potrošača Istre“ (u daljnjem tekstu: Udruga) stalo je do zaštite privatnosti osobnih podataka građana (u daljnjem tekstu: članova) te ovim Pravilima privatnosti članovima koji joj se obraćaju pobliže objašnjava način obrade njihovih osobnih podataka te njihova prava, sukladno Uredbi (EU) 2016/679 Europskog parlamenta i Vijeća od 27. travnja 2016. godine o zaštiti pojedinaca u vezi s obradom osobnih podataka i o slobodnom kretanju takvih podataka (u daljnjem tekstu: Uredba), propisima koji uređuju zaštitu osobnih podataka i ostalim podzakonskim aktima. Uredba je stupila na snagu dana 25. svibnja 2018. Ovim Pravilima privatnosti Udruga pruža informacije o voditelju obrade podataka, prikupljenim i obrađenim podacima, svrsi i pravnom temelju prikupljanja podataka, primateljima osobnih podataka, razdoblju pohrane, zaštiti osobnih podataka, pravima članova u odnosu na te osobne podatke i o pravu na prigovor. Tko je odgovoran za obradu Vaših osobnih podataka? Za obradu Vaših osobnih podataka odgovorna je, kao voditelj obrade, Udruga „Društvo za zaštitu potrošača Istre“ iz Pule, Keršovanijeva 27 pri kojoj djeluje Savjetovalište za potrošače u Puli. Udruzi se možete obratiti na gore navedenu poštansku adresu, kao i na broj telefona 052/222-512 ili elektroničkom poštom: istarskipotrosac@gmail.com Koje osobne podatke prikupljamo? Prikupljamo i obrađujemo osobne podatke koje nam dajete uz privolu, uslijed Vaših upita za koje tražite besplatan pravni savjet. Pritom davanje Vaših osobnih podataka nije obavezno. Osobni podaci koje Udruga obrađuje su: ime, prezime, mjesto u kojem je Vaše prebivalište ili boravište, broj telefona i/ili adresa elektroničke pošte. Koja je svrha i pravni temelj obrade osobnih podataka? Prema čl. 124. Zakona o zaštiti potrošača, udruge za zaštitu potrošača jedan su od nositelja zaštite potrošača u Republici Hrvatskoj. Pri našoj Udruzi „Društvo za zaštitu potrošača Istre“ djeluje Savjetovalište za potrošače u Puli čiji rad financiraju Ministarstvo gospodarstva, poduzetništva i obrta i Ministarstvo financija. Osobne podatke prikupljamo u svrhu upisivanja u tablicu u kojoj evidentiramo zaprimljene upite potrošača, a tu tablicu potom dostavljamo isključivo Ministarstvu gospodarstva, poduzetništva i obrta i Ministarstvu financija. Pravni temelji za takvo prikupljanje su: – Ugovor o dodjeli financijske podrške za povedbu projekta „Savjetovanje potrošača II./2018.“ koji je Udruga sklopila s Ministarstvom gospodarstva, poduzetništva i obrta dana 29. lipnja 2018., – Ugovor o dodjeli financijske podrške za povedbu projekta „Savjetovanje potrošača II./2018.“ koji je Udruga sklopila s Ministarstvom financija dana 29. lipnja 2018. Za prikupljanje Vaših osobnih podataka u svakom pojedinačnom slučaju tražimo Vašu privolu, kao temelj prikupljanja i obrade koja je u tom slučaju zakonita, uz napomenu da niste obvezni dati svoje osobne podatke. Privolu možete u svakom trenutku povući, što ne utječe na zakonitost obrade na temelju privole koja je provedena prije njezinog povlačenja. Tko ima pristup Vašim osobnim podacima te kome ih dostavljamo? Unutar Udruge, pristup Vašim podacima imaju isključivo djelatnici Udruge u svojstvu izvršitelja obrade, radi ispunjenja ugovornih i zakonskih obveza Udruge prema Ministarstvu gospodarstva, poduzetništva i obrta i Ministarstvu financija. Izvan Udruge, Vaše osobne podatke dostavljamo isključivo Ministarstvu gospodarstva, poduzetništva i obrta i Ministarstvu financija, kao primateljima osobnih podataka. Koliko dugo se Vaši osobni podaci pohranjuju? Osobne podatke trajno pohranjujemo, uz mogućnost da ih u svakom trenu na Vaš zahtjev izmijenimo ili, uslijed povlačenja privole, trajno obrišemo, bez nepotrebnog odgađanja. Kako štitimo Vaše osobne podatke? Udruga provodi ove mjere zaštite Vaših osobnih podataka: – uspostava tehničkih i organizacijskih mjera za omogućavanje učinkovite primjene načela zaštite podataka i odgovarajuće razine sigurnosti, – uspostava tehničkih i organizacijskih mjera za osiguravanje da budu obrađeni samo osobni podaci koji su nužni za svaku posebnu vrstu obrade te da se osigurava da osobni podaci nisu automatski, bez intervencije pojedinca, dostupni neograničenom broju pojedinaca. Koja su Vaša prava? Kao ispitanici u smislu Uredbe, imate sljedeća prava: – pravo na pristup informacijama o voditelju obrade, svrsi i pravnoj osnovi obrade, primateljima Vaših osobnih podataka, razdoblju pohrane, pristupu, ispravku i brisanju osobnih podataka, podnošenju prigovora, povlačenju privole, – pravo tražiti potvrdu obrađujemo li Vaše osobne podatke, kao i pristup vašim osobnim podacima koje obrađujemo, – pravo na ispravak ili nadopunu Vaših osobnih podataka – pravo na brisanje Vaših osobnih podataka ukoliko: 1) više nisu nužni u odnosu na svrhe za koje su prikupljeni ili obrađeni; 2) povučete privolu na kojoj se temelji obrada i ako ne postoji druga osnova za obradu; 3) uložite prigovor na obradu; 4) su podaci nezakonito obrađeni; 5) se podaci moraju brisati radi poštivanja pravne obveze iz prava Unije ili prava države članice kojem Udruga podliježe. – pravo na ograničenje obrade, – pravo na prenosivost podataka, – pravo na prigovor na obradu Vaših osobnih podataka, – pravo na pritužbu Agenciji za zaštitu osobnih podataka vezano uz obradu i zaštitu Vaših osobnih podataka. Upute o pravu na prigovor Imate pravo u svakom trenutku uložiti prigovor na temelju svoje posebne situacije, u vezi obrade osobnih podataka koji se odnose na Vas.