http___www.ivakop.hr_certifikati_1.xml
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System certification according to EN ISO 9001:2008 Quality Management Systems The quality management system standards are divided into: ISO 9001: 2008 - Quality Management Systems - Requirements Standard specifies requirements for quality management system which the relevant organisations can use for internal application, certification or for contractual purposes between suppliers and customers. It is used in certification for an independent assessment of the organisation's ability to meet requirements of ISO 9001:2008 Standard, customers, regulations, its own requirements set forth to achieve efficiency of all processes and a permanent improvement of the quality management system. Benefits of the quality management system certification according to ISO 9001:2008 - a provision of services even to the most demanding customers by improving their satisfaction; - a possibility to take part in competitive tendering in major orders, particularly in government contracts; - an increase in sales, profit and market share by efficiently adjust processes, thus improving the owners' satisfaction; - a demonstration of the commitment to meet legal and regulation requirements; - to guarantee of manufacturing process invariability and, thus, also of a stable and high quality of services rendered and products supplied to customers; - a demonstration of suitability, efficiency and effectiveness of the quality management system by a third independent party; - an increase in quality of the management system, improvement of the organisation's organisational structure; - an improvement in order and an increase in effectiveness in the entire organisation; - an optimisation of costs - reduction in operating costs, decrease in costs of non-conforming products, savings in raw-materials, energy and other resources; - an increase in confidence of public and state control bodies; - a created self-controlling system responding flexibly to changes in customers' and legislation requirements as well as changes inside the organisation (for instance new technologies, organisational changes, etc.); - upon joining the European Union - compatibility of the quality management system with practice in the EU countries, quick adaptation of the manufacturers to requirements posed joining of the country into the European Union.
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Kad organizacija ima certificiran sustav upravljanja, to znači da je nezavisni ocjenitelj potvrdio da su procesi koji utječu na kvalitetu proizvoda (ISO 9000) ili procesi koji utječu na to kakve posljedice na okoliš ima djelovanje organizacije (ISO 14000), sukladni odgovarajućim zahtjevima u normama. Kvalitetu usluge poduzeća Ivakop d.o.o. potvrđuju certifikati kvalitete ISO 9001 i zaštite okoliša ISO 14 001 koji se primjenjuju na sve poslovne procese i aktivnosti u opsegu sakupljanja, obrade i otpreme komunalnog otpada na zbrinjavanje. Sustav upravljanja kvalitetom i zaštitom okoliša je integrirani sustav koji uključuje zahtjeve sustava upravljanja kvalitetom prema normi ISO 9001:2008 i zahtjeve sustava upravljanja okolišem prema normi ISO 14001:2004. Naš poslovni uspjeh počiva na postizanju zadovoljstva naših klijenata i kvaliteti naših proizvoda/usluga. Svojim internim aktivnostima, uštedama, postojećim i novim uslugama želimo smanjiti negativne utjecaje na okoliš. Postizanje zadovoljstva svih zainteresiranih strana: vlasnika, zaposlenika, dobavljača i zajednice u kojoj djelujemo, nastojimo ostvariti kroz primjenu sustava upravljanja kvalitetom i zaštitom okoliša. Sustav upravljanja kvalitetom i zaštitom okoliša uspostavljen je i održavan prema zahtjevima norme ISO 9001 i ISO 14001 prema sljedećim principima: - Uprava društva Ivakop d.o.o. ima vodeću ulogu pri razvoju sustava upravljanja kvalitetom i zaštitom okoliša - Odgovornosti i ovlaštenja jasno su utvrđene za sve zaposlenike - Potičemo i provodimo stalnu izobrazbu za dostizanje i održanje potrebnog znanja - Provodimo neprekidno praćenje, analiziranje i poboljšavanje svih procesa - Trajno unapređujemo upravljanje okolišem i prevenciju zagađenja Svi zaposlenici, sukladno svojim odgovornostima, obvezni su poduzimati radnje za postizanje postavljenih ciljeva i zadovoljenje zakonskih zahtjeva Republike Hrvatske i Europske Unije. Politika kvalitete i zaštite okoliša predstavljena je svim zaposlenicima i zainteresiranim stranama te je dostupna široj javnosti.