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Websitesforgood.com’s Privacy Policy: The Shorter Long Version Believe it or not, this is the short version of our policies regarding privacy, cookies, and your data. Interested in the long, long, legalese version? Click here instead. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. What personal information do we collect from the people that visit our blog, website or app? When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience. When do we collect information? We collect information from you when you subscribe to a newsletter, fill out our contact form or enter information on our site to provide us with feedback on our products or services. When you purchase something (a product or service) from us, your information is sent to the payment processor, which is either Amazon.com or PayPal.com. Each has its own privacy policies which we can’t control. How do we use your information? We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: - To improve our website in order to better serve you - To allow us to better service you in responding to your customer service requests - To send periodic emails regarding your order or other products and services - To follow up with them after correspondence (live chat, email or phone inquiries) How do we protect your information? Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We also employ regular malware scanning to be sure “those people” can’t do their evil work. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Do we use ‘cookies’? We do not use cookies for tracking purposes, but the software that runs our contact forms and payment gateways may use them to transmit your information from the place you enter it to their own system. We have no interest in being the kind of business that uses cookies to market to you or sell your data, and so we don’t. By the way, with other sites that DO use cookies, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. Third-party disclosure Third-party links Occasionally, at our discretion, we may inform you of third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites (we can’t tell them what to do). Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites so we can only work with companies that share our values. Online Privacy Protection We protect our visitors’ privacy zealously. Please note that: Users can visit our site anonymously. No need to log in or tell us anything. This privacy policy can be found on all of our pages, in the footer. You will be notified of any Privacy Policy changes via our Privacy Policy page. Any changes that directly affect our customers will be sent via email to our subscribers. You can change your personal information by emailing us at any time at domains@websitesforgood.com How does our site handle Do Not Track signals? We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Does our site allow third-party behavioral tracking? Oh heavens no. We do not allow third-party behavioral tracking. Ick. COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old. Fair Information Practices The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. CAN-SPAM Act The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address only in order to: –Send information, respond to inquiries, and/or answer your requests or questions –Market to the subscribers who have intentionally joined our mailing list or continue to send emails to our clients, with their permission To be in accordance with CANSPAM, we agree to the following. We will: Not use false or misleading subjects or email addresses. Identify the message as an advertisement in some reasonable way Include the physical address of our business or site headquarters Monitor third-party email marketing services for compliance, if one is used Honor opt-out/unsubscribe requests quickly Allow users to unsubscribe by using the link at the bottom of each email If at any time you would like to unsubscribe from receiving future emails, you can email us by following the instructions at the bottom of any email, or at domains@websitesforgood.com, and we will promptly remove you from ALL correspondence right away. Contacting Us If you have any questions regarding this privacy policy, you may contact us using the information below. Websites for Good PO Box 891 Evergreen, CO 80437 USA Email: domains@websitesforgood.com Last Edited on 2018-06-15 Websitesforgood.com’s Privacy Policy: The Very, Very Long Version Introduction 1.1 We are committed to safeguarding the privacy of our website visitors and service users. 1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. 1.3 We do not knowingly use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website. 1.4 In this policy, “we”, “us” and “our” refer to Websites for Good. For more information about us, see Section 13. Credit 2.1 This document was created using a template from SEQ Legal (https://seqlegal.com) in order to avoid brain damage. How we use your personal data 3.1 In this Section 3 we have set out: (a) the general categories of personal data that we may process; (b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data; (c) the purposes for which we may process personal data; and (d) the legal bases of the processing. 3.2 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services. 3.3 We may process your account data (“account data“). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed ONLY for the purposes of providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. 3.4 We may process your information included in your personal profile on our website (“profile data“). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. 3.5 We may process your personal data that are provided in the course of the use of our services (“service data“). The service data may include information about your website such as preferences provided when you asked us to construct it. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. 3.6 We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data is used solely for the purpose of fulfilling specific requests made by you, including responding to your enquiries. 3.8 We may process information relating to our customer relationships, including customer contact information (“customer relationship data“). The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications. The legal basis for this processing is consent OR our legitimate interests, namely the proper management of our customer relationships. 3.9 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data“). We do not store financial data on this website. All transaction data is held by PayPal.com (our secure payment processor) under military grade encryption. See your PayPal account for more details on their privacy measures. 3.10 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). Subscription/notification data is stored at our mailing list provider, Mailchimp.com, which has extensive privacy protections in place. 3.11 We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed solely for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users at their request. 3.12 Omitted 3.13 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others. 3.14 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks. 3.15 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. 3.16 Please do not supply any other person’s personal data to us, unless we prompt you to do so. Providing your personal data to others 4.1 We do not disclose your personal data to any other firms. 4.2 Financial transactions relating to our website and services are OR may be handled by our payment services provider, PayPal.com. We will share transaction data with our payment services provider only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at http://paypal.com. 4.3 We do not disclose your enquiry data to any other party. 4.4 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. International transfers of your personal data 5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA). 5.2 We have offices only in the United States of America. The European Commission has made an “adequacy decision” with respect to the data protection laws in the U.S. 5.3 The hosting facilities for our website are situated in the United States of America. The European Commission has made an “adequacy decision” with respect to the data protection laws in the U.S. 5.4 You acknowledge that in rare cases, the personal data that you submit for publication through our website or services may be stolen, and misused via the internet. We use strong security measures to prevent this, but we cannot prevent the use (or misuse) of such personal data by hackers. Retaining and deleting personal data 6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data. 6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. 6.3 We will retain your personal data as follows: (a) names and emails will be retained for a minimum period of 6 months and for a maximum period of two years following your submission to us, unless you specifically wish to continue corresponding with us, in which case we will assume we may maintain it for a longer period. 6.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria: (a) the period of retention of your name and email data will be determined based on continued correspondence with us. We will maintain that data for a period of two years following the last correspondence. 6.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. Amendments 7.1 We may update this policy from time to time by publishing a new version on our website. 7.2 You should check this page occasionally to ensure you are happy with any changes to this policy. 7.3 We may OR will notify you of changes OR significant changes to this policy by email or through the private messaging system on our website. Your rights 8.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights. 8.2 Your principal rights under data protection law are: (a) the right to access; (b) the right to rectification; (c) the right to erasure; (d) the right to restrict processing; (e) the right to object to processing; (f) the right to data portability; (g) the right to complain to a supervisory authority; and (h) the right to withdraw consent. 8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by contacting us at domains@websitesforgood.com. 8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed. 8.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims. 8.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest. 8.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims. 8.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose. 8.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest. 8.10 To the extent that the legal basis for our processing of your personal data is: (a) consent; or (b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others. 8.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. 8.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal. 8.13 You may exercise any of your rights in relation to your personal data by written notice to us OR by methods, in addition to the other methods specified in this Section 8. About cookies 9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. 9.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. 9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies that we use 10.1 We use cookies for the following purposes: (a) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally (cookies used for this purpose are: identify cookies); (e) analysis – we use cookies to help us to analyse the use and performance of our website via Google Analytics reports (see below). These do not identify you by name, but only recognize you as a first-time or repeat visitor to the site; Cookies used by our service providers 11.1 Our service providers may use cookies and those cookies may be stored on your computer when you visit our website. 11.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/. 11.3 We use AcuityScheduling.com to book appointments through this website. You can view the privacy policy of this service provider at http://acuityscheduling.com. 11.4 We use PayPal.com to process payments for this website. You can view the privacy policy of this service provider at http://paypal.com. Managing cookies 12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. We strongly advise this; we do it ourselves to some extent. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links: (a) https://support.google.com/chrome/answer/95647?hl=en (Chrome); (b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox); (c) http://www.opera.com/help/tutorials/security/cookies/ (Opera); (d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer); (e) https://support.apple.com/kb/PH21411 (Safari); and (f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge). 12.2 Blocking all cookies will have a negative impact upon the usability of many websites. 12.3 This website is owned and operated by Margaret Terrian Rode and Websites for Good LLC. 13.2 We are registered in the United States of America, and our mailing address is PO Box 891, Evergreen CO 80439. You may obtain our physical address by contacting us at domains@websitesforgood.com 13.4 You can contact us: (a) by post, to the postal address given above; (b) using our website contact form; (c) by telephone, on the contact number published on our website’s contact page; or (d) by email, using the email address published on our website contact page. Data protection officer 14.1 Our data protection officer’s contact details: Margaret Terrian Rode may be contacted through our Contact Page TO RECAP: We collect your email address only in order to: - Send information, respond to inquiries, and/or other requests or questions - Add you – at YOUR request – to our mailing list, or continue to exchange emails with our clients, with their permission. To be in accordance with CANSPAM and GDPR, we agree to the following: - Not use false or misleading subjects or email addresses. - Identify the message as an advertisement in some reasonable way. - Include the physical address of our business or site headquarters. - Monitor third-party email marketing services for compliance, if one is used. - Honor opt-out/unsubscribe requests quickly. - Allow users to unsubscribe by using the link at the bottom of each email. If at any time you would like to unsubscribe from receiving future emails, you can email us by following the instructions at the bottom of any email, or at domains@websitesforgood.com, and we will promptly remove you from ALL correspondence. Contacting Us If there are any questions regarding this privacy policy, you may contact us using the information below. Websitesforgood.com PO Box 891 Evergreen, CO 80437 USA Email domains@websitesforgood.com Last Edited on 2018-05-14 From the Blog CONTACT US Websites for Good PO Box 891 Evergreen CO 80437-0891 Gorgeous photography by www.katymosesphotography.com Privacy Policy Terms of Use
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Obavijest o zaštiti privatnosti Mi poštujemo vašu privatnosti. Brinemo se o zaštiti privatnosti posjetitelja naše web stranice. Molimo vas da pažljivo pročitate dokument u kojem je naznačena naša 'Politika zaštite privatnosti' te u kojoj je navedeno na koji način obrađujemo vaše osobne podatke, hoćemo li vam dostavljati obavijesti o novostima ili koristiti vaše osobne podatke u svrhe istraživanja ili u statističke svrhe. Ova obavijest o zaštiti privatnosti odnosi se na osobne podatke posjetitelja ove stranice. Za potrebe primjene propisa o zaštiti privatnosti (uključujući, ali se ne ograničavajući na Opću uredbu o zaštiti podataka (Uredba (EU) 2016/679), dalje u tekstu: GDPR), društvo odgovorno za vaše osobne podatke je Istragrafika d.d. sa sjedištem u Hrvatskoj, Rovinj, Obala V. Nazora 1, (dalje u tekstu "Istragrafika" ili "mi“). - Ovlašteni smo svakodobno izmijeniti odredbe ove Obavijesti o zaštiti privatnosti. Molimo vas da posjetite ovu stranicu kako biste bili konstantno obaviješteni o bilo kojim promjenama, koje ćemo bez odgode ovdje objavljivati. - U slučaju da niste zadovoljni s bilo kojim dijelom naše Obavijesti o zaštiti privatnosti, dostupna su vam pravna sredstva na način predviđen u daljnjem tekstu. Informacije koje prikupljamo o vama Ovisno o okolnostima te o primjenjivom lokalnom zakonodavstvu, možemo prikupljati pojedine ili sve informacije koje su navedene dalje u tekstu, i to: - Ime i prezime; - Kontakt podaci; - Država prebivališta; - bilo koje dodatne informacije koje s nama podijelite. U sljedećem popisu sadržane su informacije o načinima na koje prikupljamo osobne podatke o vama, a molimo vas da vodite računa o tome da navedena lista nije konačna. - Neki od osobnih podataka koje prikupljamo omogućuju nam da ispunimo naše obveze prema vama ili prema drugima. Primjerice, ako pristanete primati obavijesti e-mailom, za to nam je potrebna vaša e-mail adresa, ime i prezime, a kako bismo mogli obraditi vaš zahtjev. Drugi podaci mogu nam biti potrebni kako bismo osigurali da naš odnos teče bez poteškoća. - Ovisno o vrsti osobnih podataka koja se obrađuje u odnosu i o okolnostima zbog kojih takve podatke obrađujemo, u slučaju da odbijete pružiti nam takve informacije moguće je da nećemo moći obraditi vaš zahtjev. - Za detalje o pravnoj osnovi na kojoj je utemeljena obrada vaših osobnih podatka, molimo vasd da pogledate poglavlje: „Pravne osnove za obradu vaših osobnih podataka“. Kako prikupljamo vaše osobne podatke? Prikupljamo vaše podatke na tri temeljna načina: - Osobni podaci koje ste nam vi ustupili; - Osobni podaci koje smo zaprimili iz drugih izvora; i - Osobni podaci koje automatski prikupljamo. Osobni podaci koje ste nam vi ustupili: Postoje brojni načini na koje možete dijeliti informacije s nama, a koji uključuju: - Način na koji se registrirate za korištenje naše stranice (primjerice za email obavijesti; - Situacije u kojima vi nas aktivno kontaktirate, i to telefonom, e-mailom ili putem društvenih mreža; i/ili - Situacije u kojima mi vas kontaktiramo, i to putem telefona ili e-maila. Osobni podaci koje smo zaprimili iz drugih izvora Možemo tražiti više informacija o vama iz drugih izvora, uključujući i od trećih osoba. Osobni podaci koje automatski prikupljamo Kada pristupate našoj web stranici, mi prikupljamo tehničke informacije, uključujući i IP adresu (adresu internetskog protokola), koja se koristit za spajanje vašeg računala s Internetom, podatke o pretraživaču i verziju, postavke vremenske zone, plug-in dodatak pretraživača te verzije, operativni sustav i korištenu platformu. Koristimo ove podatke u statističke svrhe te ne povezujemo te podatke s imenovanim i identificiranim osobama. Istragrafika d.d. neće namjerno prikupljati bilo koje podatke o posjetiteljima ove stranice koji su mlađi od 18 godina. U slučaju da Istragrafika d.d. sazna da je dijete ustupilo bilo koje informacije, u slučaju da su takve informacije i pohranjene, takve će informacije bez odgode biti izbrisane. Zašto prikupljamo vaše osobne podatke? Prikupljamo, obrađujemo i koristimo vaše osobne podatke iz nekoliko razloga, uključujući: - kako bismo osigurali da možemo odgovoriti na vaše upite te vas kontaktirati na vaš zahtjev, - radi pohrane vaših podataka (te ažuriranja) u našoj bazi podataka, a kako bismo vas mogli obavijestiti u slučaju obavijesti e-mailovom ili vam odgovorili na bilo koji upit; - u svrhu istraživanja za statističke potrebe; - radi vođenja naše stranice za potrebe internih operativnih aktivnosti, uključujući detektiranje kvara, analizu podataka, istraživanje, statističke svrhe i u svrhu istraživanja - radi osiguranje efikasnog funkcioniranja softvera i IT usluga koje vam pružamo (uključujući krizne situacije te povrat podataka) - u bilo koje druge svrhe uz vaš pristanak. S kim dijelimo vaše podatke? Podijelit ćemo vaše podatke prije svega kako bismo vas upoznali s najnovijim i ažurnim podacima, sadržajem te događajima, i kako bismo bez odgode, na efikasan način odgovorili na vaše upite. Osim ako drukčije ne zatražite, dopušteno nam je dijeliti vaše podatke sa sljedećim grupama: - bilo kojim od društava iz BAT grupe, a gdje je to potrebno, u skladu s propisima o prijenosu podataka; - Porezna i druga tijela, a kada smatramo da je zakonom ili drugim propisom propisano podijeliti ovakve podatke (primjerice na temelju zahtjeva poreznog tijela ili u vezi bilo kojeg spora ili očekivanog spora) ili u svrhu sprječavanja osobne sigurnosti zaposlenika društva Istragrafika d.d. i njegovih povezanih društava, trećih strana ili javnosti: - Drugi pružatelji usluga koji postupaju u naše ime (uključujući vanjske savjetnike, savjetnike u vezi s poslovima ulaganja te profesionalne savjetnike poput odvjetnika, revizora, računovođa, pružatelja usluga tehničke podrške i IT savjetnika koji vrše testiranja i razvijaju sustave u našem sustavu tehničke podrške); - Pružatelji usluga u IT-u gdje su sklopljeni odgovarajući ugovori (ili postoje slični zaštitni mehanizmi); - U slučaju da društvo u budućnosti bude preuzeto ili pripojenu drugom društvu, vaši podaci mogu biti podijeljeni s novim vlasnicima društva (pri čemu ćete biti obaviješteni o tome); i - Mogu nastati okolnosti kada, zbog strateških ili drugih poslovnih razloga, British American Tobacco, kao povezano društvo društva Istragrafika d.d. odluči prodati, spojiti ili na drugi način reorganizirati poslovanje u nekim zemljama. Takva transakcija može uključivati i prijenos vaših osobnih podataka potencijalnim ili stvarnim kupcima. U praksi će u takvim situacijama društvo British American Tobacco tražiti adekvatnu zaštitu tih osobnih podataka. Ne dijelimo, ne ustupamo ni trgujemo vašim osobnim podacima s trećim osobama u svrhe marketinga ili promocije. Koliko dugo čuvamo vaše osobne podatke? Nećemo čuvati vaše osobne podatke duže nego što je to potrebno za svrhe radi koje iste prikupljamo, osim ako je, prema našem shvaćanju, zakonom ili drugim propisom propisan rok čuvanja (primjerice, na temelju zahtjeva poreznog tijela ili u vezi s potencijalnim sporom). Kada nam vaši podaci više ne butu potrebni, osobne podatke o vama ćemo izbrisati iz našeg sustava Kako čuvamo osobne podatke? Brinemo o zaštiti vaših podataka. Kako bismo zaštitili vaše podatke implementiramo odgovarajuće mjere koje su namijenjene sprječavanju neovlaštenog pristupa i zlouporabe vaših osobnih podataka. Predano radimo kako bismo osigurali poduzimanje svih razumnih mjera za osiguravanje svih osobnih podataka koje imamo od zlouporaba, gubitka ili neovlaštenog pristupa. Ovo postižemo korištenjem i primjenom raznih tehničkih i organizacijskih mjera, uključujući i mjere enkripcije te kriznim plan za oporavak od katastrofe. Nažalost, slanje bilo kojih informacija putem Interneta uvijek donosi određeni stupanj rizika. Bilo koje informacije koje šaljete putem Interneta šaljete na vlastiti rizik. Iako se trudimo poduzeti sve potrebne mjere za zaštitu vaših osobnih podataka, ne možemo jamčiti sigurnosti podataka koje šaljete putem Interneta te ne jamčimo sigurnost bilo koje informacije, uključujući i osobne podatke koja je slana putem Interneta. U slučaju da postoji sumnja na bilo koju zlouporabu ili gubitak ili neovlašteni pristup bilo kojim osobnim podacima molimo vas da nas obavijestite o tome bez odgode. Molimo vas da istaknete vašu sumnju pisanim putem na adresu sjedišta društva Istragrafika d.d., Obala V. Nazora 1, 52210 Rovinj kako bismo mogli dalje istražiti ovo pitanje te vas povratno obavijestiti o ishodima istrage. Vaša prava Imate na raspolaganju različita prava u odnosu na podatke koje imamo o vama, i to: Pravo na prigovor Ovim pravom jamči vam se pravo prigovoriti na obradu vaših osobnih podatka, radi jednog od sljedećih razloga: - zbog toga što je to u našem legitimnom interesu (za više podataka molimo pogledati poglavlje 10 dalje u tekstu); - kako biste nam omogućili da izvršimo zadaću u javnom interesu; - u znanstvene, povijesne, istraživačke ili statističke svrhe. Pravo na povlačenje pristanka U slučajevima u kojima smo ishodili vaš pristanak na obradu osobnih podataka za određene aktivnosti, možete povući vaš pristanak u bilo kojem trenutku, a mi ćemo prestati koristiti vaše podatke u tu svrhu osim ako ne utvrdimo postojanje druge primjenjive pravne osnove za nastavak obrade vaših osobnih podataka. U tom slučaju ćemo vas obavijestiti o tome. Ispitanikovo pravo na Pristup Podacima Možete nas zatražiti presliku informacija koje držimo o vama u bilo kojem trenutku te na bilo koji način te na zatražiti da izmijenimo, ažuriramo ili izbrišemo te podatke. Ako vam omogućimo pristup vašim osobnim podacima koje obrađujemo, za tu uslugu vam nećemo naplatiti naknadu, osim ako to nije dopušteno zakonom. U slučaju da zahtijevate dodatne preslike ove informacije od nas, za to vam možemo naplatiti razumnu administrativnu naknadu. U slučaju u kojem je to zakonom dopušteno, možemo odbiti vaš zahtjev. U slučaju da odbijemo vaš zahtjev, priopćit ćemo vam razloge za takvo postupanje. Pravo na zaborav Imate pravo zatražiti da 'izbrišemo' vaše osobne podatke u određenim okolnostima. Obično se ovo pravo ostvaruje u sljedećim slučajevima: - Podaci više nisu nužni; - Povukli ste vašu privolu za korištenje osobnih podataka te ne postoji drugi razlog za daljnju obradu tih podataka; - Podaci su pribavljeni protuzakonito; - Potrebno je izbrisati podatke radi usklađivanja sa zakonskim obvezama; ili - Prigovarate obradi osobnih podataka a mi nismo u mogućnosti dokazati valjani pravni interes za nastavak obrade osobnih podataka. Bili bismo ovlašteni odbiti vaš zahtjev, u ograničenom broju slučajeva te ćemo vas u tim slučajevima uvijek obavijestiti o razlozima odbijanja. U slučajevima u kojima postupamo po valjanom zahtjevu za brisanje podatka poduzet ćemo sve razumno moguće korake kako bismo izbrisali predmetne podatke. Pravo na ograničenje obrade Ovlašteni ste zatražiti da u određenim slučajevima ograničimo obradu vaših osobnih podataka, primjerice, u slučaju da osporite točnost osobnih podataka koje imamo o vama ili da prigovorite obradi vaših osobnih podataka koju vršimo na temelju postojanja legitimnog interesa. U slučaju da smo podijelili vaše osobne podatke s trećim osobama, obavijestit ćemo Vas o ograničenju obrade, osim ako to nije moguće ili zahtijeva nerazmjeran napor. Naravno, obavijestit ćemo vas prije prestanka s primjenom ograničenja na obradu osobnih podataka. Pravo na ispravak Imate pravo zahtijevati ispravak bilo kojeg netočnog ili nepotpunog osobnog podatka koji imamo o vama. U slučaju da smo takav podatak podijelili s trećim osobama, obavijestit ćemo ih o ispravku, osim ako to nije moguće ili bi zahtijevalo nerazmjeran napor. Možete zatražiti i detalje o trećoj osobi koji smo ustupili netočan ili nepotpun osobni podatak. Onda kada smatramo da nije razumnog moguće postupiti po vašem zahtjevu, objasnit ćemo vam naše razloge za donošenje takve odluke. Pravo na prijenos podataka Ovlašteni ste zatražiti prijenos vaših osobnih podataka kod jednog pružatelja usluga drugome. Praktično značenje ovog prava je mogućnost prenijeti podatke i informacije koje imamo o vama trećoj osobi. Kako bi to bilo moguće, ustupit ćemo vam podatke koje imamo o vama u strojno čitljivom obliku koji vam omogućuje prijenos podataka. Alternativno, možemo prenijeti podatke o vama izravno drugom pružatelju usluga. Pravo na zaštitu prava Imate pravo podnijeti zahtjev za zaštitu prava lokalnom nadzornom tijelu. U Republici Hrvatskoj to je Agencija za zaštitu osobnih podataka. Agenciju za zaštitu osobnih podataka možete kontaktirati na sljedeće načine: - osobno - pisanim putem na adresu: Agencija za zaštitu osobnih podataka, Martićeva 14, 10 000 Zagreb - faksom na broj: 01/ 46-090-99 - putem e-maila : azop@azop.hr U slučaju da odlučite iskoristiti bilo koje od navedenih prava, ili povući privolu koju ste dali na obradu vaših osobnih podataka (u onim slučajevima u kojima je privola ona pravna osnova za korištenje vaših podataka), molimo vas da nas kontaktirate pisanim putem na adresu sjedišta društva Istragrafika d.d., Obala V. Nazora 1, 52210 Rovinj. Molimo vas da primite na znanje da je moguće da ćemo sačuvati zapis o našoj komunikaciji, za slučaj potrebe naknadno rješavanja bilo kojih problema. Tko je odgovoran za obradu osobnih podataka? Društvo Istragrafika d.d. odgovorno je za obradu vaših osobnih podataka. U slučaju da imate bilo kakve komentare ili prijedloge koje se odnose na ovu obavijest o zaštiti privatnosti molimo vas da nas kontaktirate na adresu sjedišta društva Istragrafika d.d., Obala V. Nazora 1, 52210 Rovinj. Pitanje privatnosti nam je važno te ćemo vam na sve vaše upite odgovoriti bez odgode. Kako čuvamo vaše podatke i na koji način ih prenosimo izvan EU Vaši osobni podaci mogu biti preneseni izvan Europskog gospodarskog prostora sljedećim vrstama pravnih osoba, a na način predviđen u 4. poglavlju ranije u tekstu. Želimo biti sigurni da se osobni podaci čuvaju i prenose na način koji je siguran. Stoga ćemo prenositi vaše podatke izvan Europskog gospodarskog prostora (tj. u Države Članice Europske unije, uz Norvešku, Island i Lihtenštajn) u onim slučajevima kada je to u skladu s propisima o zaštiti podataka i kada način prijenosa osobnih podataka pruža odgovarajuće zaštitne mehanizme u odnosu na vaše podatke, primjerice: - na temelju ugovora o prijenosu podataka sklopljenog između povezanih društava društva Istragrafika (društva British American Tobacco grupe), a koje sadrže standardne model klauzule koje je prihvatila Europska komisija za prijenose osobnih podataka koje vrše voditelji obrade u EGP-u te voditelji i izvršitelji obrade u nadležnostima koje nemaju adekvatnu razinu zaštite privatnosti; ili - na temelju ugovora o prijenosu podataka s trećom osobom, uz uključivanje standardne ugovorne klauzule koje je prihvatila Europska komisija za prijenose osobnih podataka koje vrše voditelji obrade u EGP-u te voditelji i izvršitelji obrade u nadležnostima koje nemaju adekvatnu razinu zaštite privatnosti;; ili - za prijenose osobnih podataka društvu koji je prihvatio tkz. Privacy Shield Okvirni Sporazum za prijenose osobnih podataka iz društava u Europskoj uniji u Sjedinjene Američke Države ili bilo koji drugi jednakovrijedni dokument sklopljen u drugim jurisdikcijama; ili - prijenosom podataka u državu za koju postoji odluka Europske komisije o utvrđenoj adekvatnosti stupnja zakonodavne zaštite privatnosti u toj državi; ili - gdje je to potrebno za sklapanje ili izvršenje ugovora u kojem smo mi stranka, s trećom osobom, a prijenos podataka je u vašem interesu, u svrhu izvršenja tog ugovora (primjerice, ako trebamo prenijeti vaše podatke osobi koja je odgovorna za beneficije i olakšice, a nalazi se izvan EGP-a); ili - ako ste pristali na prijenos osobnih podataka. U slučajevima u kojima prenosimo vaše osobne podatke izvan EGP-a te gdje država ili područje nema na snazi takav zakonodavni okvir koji pruža adekvatnu razinu zaštite privatnosti, potrebno je poduzeti sve razumne korake kako bi se osiguralo da je s osobnim podacima postupa na siguran način i u skladu s odredbama sadržanima u ovoj Obavijesti o zaštiti podataka. Pravni temelji za obradu vaših podataka Postoji nekoliko načina na kojima nam je pravno dopuštena obrada vaših osobnih podataka, a koji su navedeni dalje u tekstu. Kada je korištenje podataka u našem legitimnom interesu Dopušteno nam je korištenje vaših osobnih podataka ako nam je to interesu, a ti interesi nisu u proturječju s bilo kojim uskraćivanjem vaših prava i sloboda. Smatramo da je obrada vaših osobnih podataka u našem legitimnom interesu u određenim slučajevima, koji uključuju, ali se ne ograničavaju na sljedeće: - radi boljeg razumijevanja korisnika naših stranica, a kako bismo im pružili relevantnije informacije i kvalitetniju uslugu; - kako bismo osigurali neometan rad naše stranice; - kako bismo čuvali naš sustav sigurnim i spriječili neovlašteni pristup i napade. Ne smatramo da bi bilo koje aktivnosti navedene u ovoj Obavijesti o zaštiti privatnosti ugrozile vaša prava ili slobode. Međutim, imate pravo prigovoriti obradi vaših osobnih podataka na ovoj pravnoj osnovi. Načini na koji možete iznijeti vaše prigovore navedeni su u poglavlju 7 ranije u tekstu. Kada ste nam dali privolu na korištenje vaših osobnih podataka Dopušteno nam je koristiti vaše osobne podatke u onim slučajevima kada ste vi na to izričito pristali. Kako bi vaš pristanak bio valjan, potrebno je ispuniti sljedeće pretpostavke: - privola mora biti slobodno dana, bez bilo kakve vrste pritiska; - mora vam biti poznato za što dajete privolu – stoga je naš zadatak osigurati da imate dovoljno informacija; - Privolu dajete samo za jednu aktivnost – izbjegavamo grupiranje privola – kako bismo osigurali da znate točno na što pristajete; i - morate izvršiti aktivnu i afirmativnu radnju da biste dali privolu – vjerojatno ćemo tražiti da označite kućicu kojom dajete pristanak, tako da ovaj zahtjev bude ispunjen na jasan i nedvosmislen način. U trenutku kada se registrirate za korištenje web stranice od vas tražimo pojedinačnu i posebnu privolu kako biste nam dopustili korištenje vaših osobnih podataka na određeni način. U slučaju da nam za bilo što bude potrebna vaša privola u budućnosti, dostaviti ćemo vam informacije koje će biti dostatne kako biste mogli odlučiti o davanju privole. Imate pravo povući danu privolu u bilo kojem trenutku. U ranijem dijelu teksta, u poglavlju 7 je detaljno navedeno kako to pravo možete ostvariti. Kada je korištenje vaših osobnih podataka nužno za ispunjenje obveza u ugovoru u kojem ste vi stranka Smijemo koristiti vaše osobne podatke onda kada je to potrebno za ispunjenje ugovora koji smo sklopili s vama. Primjerice, kako bismo vam dostavljali obavijesti e-mailom koje ste zatražili, potrebna nam je vaša e-mail adresa. Kada je obrada osobnih podataka potreba za ispunjenje naših zakonskih obveza Osim obveza koje imamo prema vama na temelju nekog ugovora, postoje i druge zakonske obveze u skladu s kojima smo dužni postupati. Ovlašteni smo koristiti vaše osobne podatke u svrhu ispunjavanja naših zakonskih obveza. Kolačići (Cookies) 'Kolačići (Cookies)' su male količine informacija koje naš web poslužitelj smješta na web preglednik Vašeg računala i koje se spremaju na hard drive vašeg uređaja. Bilo koje spominjanje 'kolačića' u ovoj obavijesti, uključuje i druge vrste automatskog pristupanja ili pohrane informacija na vašem uređaju. Kada ste pristupili web stranici, dobili ste poruku kojom ste obaviješteni o korištenju kolačića na ovoj stranici. Kako bismo vam dostavili tu poruku morali smo koristiti kolačiće. U slučaju da odlučite koristiti ovu stranicu, daljnji kolačići će se pohranjivati na vaš uređaj, na dolje opisani način. Nastavkom korištenja ove stranice, a nakon što vam je uručena obavijest, pristajete na korištenje kolačića na način na koji je to opisano u ovoj Obavijesti. Moguć je da koristimo web beacone, odnosno slikovne datoteke na web stranicama koje se koriste u svrhu praćenja vašeg putovanja po stranicama društva Istragrafika d.d. i British American Tobacco grupe. U ostalim slučajevima me ne koristimo kolačiće na ovoj stranici. Međutim, u slučaju da na našim stranicama postoji sadržaj koji pružaju drugi pružatelji usluga, ti drugi pružatelji usluga mogu postaviti kolačiće na vašem računalu ili mobilnom uređaju. Drugim pružateljima uslugama dopušteno je: Za više informacija o kolačićima, uključujući i kako podesiti vaš internetski preglednik da ne prikuplja kolačiće posjetite: www.allaboutcookies.org. Google Analytics Ova stranica koristi Google Analytics, a analitički servis društva Google Inc. Google Analytics koristi tkz. kolačiće, tekstualne datoteke koje se spremaju na računalima korisnika i koji omogućuju analizu načina korištenja. Informacije koje se generiraju o korištenju ove stranice se uobičajeno prenosti na server Googlea u Sjedinjenim Američkim Državama gdje se ti podaci čuvaju. IP anonimizacija je aktivirana na ovoj stranici, tako da su IP adrese korisnika Googlea skraćene unaprijed kad je riječ o državljanima Država članica Europske unije ili država članica Europskog gospodarskog prostora. Samo u iznimnim slučajevima se cijela IP adresa šalje na Googleov server u SAD-u gdje se skraćuje. U ime operatera ove stranice, Google će koristiti podatke radi utvrđivanja korištenja ove stranice, sastaviti izvještaj o aktivnostima za druge svrhe povezane s korištenjem ove stranice te korištenjem Interneta, a radi pružanja usluga operateru web stranice. IP adresa koju je vaš internetski preglednik prikupio kao dio Google Analytics usluge neće biti spojen s drugim podacima Googlea. Podaci koje BAT prikuplja putem alata Google Analytics su: broj posjetitelja, URLovi preko kojih su posjetitelji pristupili i pouzdane stranice. Možete spriječiti prikupljanje podataka koje generiraju ovi kolačići aktiviranjem tkz. "opt-out cookie" postavke na vašem računalu – ovdje možete saznati više informacija o tome kako to učiniti. Saznajte više o politici zaštite osobnih podataka Google Analyticsa ovdje.