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These Conditions of Carriage set out the terms that govern the relationship, responsibilities and liabilities as between the Passenger and the Carrier and are BINDING ON THE PARTIES. The Passenger has entered into a Passage Contract with an Organiser and these conditions have been incorporated into the Passenger’s contract with the Organiser. These Terms and Conditions of Carriage will also apply where the vVessel is being used as a floating hotel whether or not there is a Passage Contract and whether or not there is any carriage. You must carefully read these Cconditions of Ccarriage which set out your rights, responsibilities and limitations to make claims against the cCarrier, its servants and/or agents. The Carrier’s liability is limited as set out in Clauses 22 and 23. “PASSAGE CONTRACT” means the Contract of Carriage, that the Passenger has entered into with the Organiser, the terms of which are evidenced by the booking Conditions which incorporate these terms. “LUGGAGE” means any baggage, packages, suitcases, trunks or other personal items belonging to or carried by any passenger, including cabin luggage, hand luggage and articles worn by or carried on the persons of the passenger or deposited with the purser for safe custody. “VESSEL” means the Vessel named in the relevant passage contract or any substituted vessel owned or charterered or operated or controlled by the carrier. “SHORE EXCURSION” means any excursion offered for sale by the Carrier for which a separate charge is payable whether booked prior to commencement of the cruise or onboard the vessel. (“The Carrier”) agrees to transport the person named in the Ticket ("the Passenger") on the specific Voyage ("the Voyage") on named or substitute vessels. The Passenger agrees to be bound by all its terms, conditions and limitations. All prior oral and/or written agreement is superseded by these conditions. These Conditions of Carriage cannot be amended without written and signed consent from The Carrier or its authorised representative. The Passage Contract issued by the Organiser is valid only for the Passenger or Passengers for whom it is issued for the date and Vessel indicated or any substitute vessel and is not transferable. All references to "PASSENGER" singular shall include the plural. Passenger includes the purchaser of the Passage Contract and any person or persons named on the relevant passage ticket including Minors. “CARRIER” means the Owner and/or Charterer whether Bare Boat/Demise Charter, Time Charterer, Sub-Charterer or operator of the vessel to the extent that each of them acts as Carrier or performing Carrier. The term "The Carrier" includes the Carriers, the carrying vessel ("the Cruise Ship"), its owner, charterer, operator, any tenders or other means of transport provided by The Carrier to the Passenger. The "MASTER" is the Captain or person in charge of the carrying Vessel at any given point and commanding of the Cruise Ship. “ORGANISER” is the party with which the Passenger has entered into a contract for the cruise and/or package as defined under the Council Directive 90/314/EEC of 13th June 1990 on Package Travel, Package Holidays and Package Tours which includes the cruise onboard the Vessel or other equivalent. “MINOR” means any child under the age of 18. A Passenger shall not have the right to exclusive occupancy of a cabin with two (2) or more berths unless he has paid supplement for exclusive occupation. The Carrier reserves the right to transfer the Passenger from one cabin to another and may adjust the Fare accordingly. The Master or the Carrier may if it becomes advisable or necessary at any time transfer a Passenger from one berth to another. Passengers who remain onboard after the arrival of the Vessel at its final Port of destination and after Passengers have been asked to disembark, will be required by the Carrier to pay for their maintenance at current rates for every night they remain onboard. At any time before or after commencement of the voyage and whether or not the Vessel may have deviated or have proceeded beyond the port of destination, the Carrier may by notice in writing to the Passenger or by advertising in the press or by any other suitable means terminate the cruise if the performance or further performance is hindered or prevented by causes beyond the control of the Carrier or if the Master or the Carrier consider that such termination is necessary for the management and/or safety of the vessel. If the voyage is so terminated then the Carrier will not have any liability to the Passenger whose sole remedy will be against the Organiser pursuant to Council Directive 90-314-EEC 13th June 1990 or equivalent legislation and/or the Passage Contract. The Passenger warrants that he is fit to travel by sea and that his conduct or condition will not impair the safety of the Cruise Ship or inconvenience the other Passengers. Any passenger with a condition that may affect his fitness to travel must submit a physician's certificate prior to departure. If it appears to The Carrier, the Master or the Cruise Ship's Doctor that a Passenger is for any reason unfit to travel, likely to endanger health or safety, or likely to be refused permission to land at any port, or likely to render The Carrier liable for Passenger maintenance, support or repatriation, then The Carrier or the Master shall have the right to take any of the following courses: (i) Refuse to embark the Passenger at any port; (ii) Disembark the Passenger at any port; (iii) Transfer the Passenger to another berth or cabin; (iv) If the Cruise Ship doctor considers it advisable, to place him/or confine him in the Cruise Ship's Hospital or to transfer the Passenger to a health facility at any port, at the Passenger's expense (v) to administer first aid and administer any drug, medicine or other substance or to admit and/or confine the Passenger to a hospital or other similar institution at any port provided that the ship’s doctor and/or Master considers that any such steps are necessary. Where a Passenger is refused embarkation as a result of health and or fitness to travel, the Carrier shall not be liable for any loss or expense occasioned to the Passenger thereby, nor shall the Passenger be entitled to any compensation from the Carrier. The Vessel has a limited number of cabins equipped for disabled persons. Not all areas or equipment on the Vessel are accessible to disabled persons or suitable for access to disabled persons. The Carrier reserves the right to refuse passage to anyone who has failed to notify it of such disabilities or who in the Carrier’s and or Master’s opinion is unfit or unable to travel or anyone whose condition may constitute a danger to themselves or others onboard. Passengers who need assistance and/or have special requests or need special facilities or equipment must notify the Organiser at the time of booking. The Carrier is not obliged to provide any assistance or meet special requests unless the Carrier has agreed to do so in writing. Those Passengers confined to wheelchairs must furnish their own standard size wheelchairs and must be accompanied by a travelling companion fit and able to assist them. The ship’s wheelchairs are available for emergency use only. Any Passenger who embarks, or allows any other Passenger for whom he or she is responsible to embark, when he or she or such other Passenger is suffering from any sickness, disease, injury or infirmity bodily or mental or to his or her knowledge has been exposed to any infection or contagious disease, or for any other reason is likely to impair the health, safety or reasonable comfort of other persons onboard or for any reason is refused permission to land at his or her port of destination shall be responsible for any loss or expense incurred by the Carrier or the Master directly or indirectly in consequence of such sickness, disease, injury, infirmity, exposure or refusal or permission to land unless in the case of sickness, disease, injury, infirmity or exposure the same has been declared in writing to the Carrier or the Master before embarkation and consent in writing of the Carrier or the Master to such embarkation has been obtained. Pregnant women are highly recommended to seek medical advice prior to travel at any stage of their pregnancy. Women who are up to 23 weeks pregnant at the end of the cruise are required to produce a medical certificate of fitness to travel. The Carrier cannot for health and safety reasons carry pregnant Passengers of 24 weeks or more at the time of embarkation. The Carrier reserves the right to request a medical certificate at any stage of pregnancy and to refuse passage if the Carrier and/or the Master are not satisfied that the Passenger will be safe during the passage. Failure to inform the Carrier and the Vessel’s doctor of pregnancy will release the Carrier from any liability to the pregnant Passenger. The ship’s doctor is not qualified to delivery babies onboard or to offer pre or post natal treatment and no responsibility is accepted by the Carrier in respect of the ability to provide such services or equipment. Pregnant Passengers are referred to the section herein headed medical treatment for information regarding the medical facilities onboard. Medical services are available on board the Cruise Ship as a convenience to the Passenger. The Cruise Ship's doctor and medical personnel are independent contractors and are entitled to charge Passengers for hospitalisation, any medical services and medicines provided. The Cruise Ship's doctor and medical personnel are not under the Master's control for treating Passengers, and The Carrier shall not be liable in any way for medical services or medicines provided or not provided. Medical facilities onboard and in the various ports of call may be limited. The Carrier shall not be liable in any way for referring guests ashore for medical services or for the actual medical services rendered ashore. In the event that medical attendance of any kind or ambulance assistance, whether on shore, at sea or by air is required and is provided or ordered by the Carrier or the Master or the doctor, the Passenger concerned shall be liable for the full charge or cost thereof and shall indemnify the Carrier upon first deman of any costs incurred by the Carrier, its Servants or Agents. Passengers who by reason of illness or through any other cause require special or extra accommodation or special or extra attention during the course of the voyage will be charged accordingly. Guests are encouraged to limit their checked luggage to one suitcase per person, not to exceed 75x50x29 cm and 30kg, and only one hand luggage per person not exceeding 55x35x25cm. Passenger's luggage and property shall include only personal belongings, and any commercial property shall be subject to an additional charge. The Carrier shall not be responsible for any fragile or perishable property carried by the Passenger. No animals or birds are permitted on board, except assistance dogs licensed to Passengers with disabilities providing The Carrier has given its separate consent at the time the Ticket was purchased. The Passenger shall have full responsibility for such dogs. Passengers with their own wheel chairs must check that suitable accommodations areavailable at the time of booking, and a written addendum is signed by the Passenger and Company and is added to the Ticket and Contract. The Passenger agrees to, and should arrange for another Passenger to assist him during the Voyage. All luggages must be securely packed and distinctly labelled. The Carrier shall not be liable for loss, damage or delay in delivery of any luggage, if luggage is not sufficiently labelled. The Carrier shall not be liable for loss or damage to Passenger's luggage or propertywhile in the custody or control of stevedores or other independent shore side contractors. All luggages must be claimed upon arrival of the Cruise Ship at final port or it will be stored at Passenger risk and expense. The Passenger shall not be liable to pay or receive any General Average contribution in respect of baggage or personal effects or property. The Carrier shall have a lien upon and the right to sell by auction or otherwise, without notice to the Passenger any luggage or other property belonging to any Passenger in satisfaction of unpaid monies or of any other monies which may in any way have been become due by the Passenger to the Carrier or to its Servants, Agents or Representatives. The liability (if any) of The Carrier for damages suffered as a result of death or personal injury to the Passenger, or loss or damage to luggage shall be subject to the following limitations and shall be determined in accordance with the following: The International Convention relating to the Carriage of Passengers and their luggage by Sea, adopted in Athens on 13 December 1974 and its 1976 Protocol, (the "Athens Convention") shall apply. The provisions of the Athens Convention are hereby expressly incorporated into the Terms and Conditions of Carriage. A copy of the Athens Convention is available on request. You may download a copy from the internet at www.imo.org (i)The Carrier shall be entitled to the benefit of all the limitations, rights and immunities provided by the Athens Convention including the full deductible under Aricle 8(4) of the Athens Convention. (ii)The liability of The Carrier for death, personal injury or illness to the Passenger shall not exceed 46.666 Special Drawing Rights ("SDR") as provided and defined in the Athens Convention 1976 Protocol. (iii) Liability of The Carrier for loss of or damage to Passenger's luggage or other property shall not exceed 833 SDR per Passenger. It is agreed that such liability of The Carrier shall be subject to a deductible of 13 SDR per Passenger, such sum to be deducted from the loss or damage to luggage or other property. The Passenger understands that the conversion rate of SDR's fluctuates daily and may be obtained from a bank (IV). If any provision of these Conditions of Carriage are rendered null and void by the Athens Convention, such invalidity shall be limited to the particular clause and not to the Conditions of Carriage. The Carrier’s liability in relation to death and/or personal injury is limited and shall in no circumstances whatsoever exceed the limits of liability set out under the Athens Convention. The Carrier will only be liable in relation to death and/or personal injury and/or loss of or damage to luggage in the event that the Carrier and/or its Servants or Agents are guilty of “fault or neglect” as required by Article 3 of the Convention. The limits of liability under the Terms of the Convention shall be applicable to the Carrier’s Servants and/or Agents and/or Independent Contractors in accordance with Article 11 of the Convention. Any damages payable by the Carrier shall be reduced in proportion to any contributory negligence by the Passenger as provided in Article 6 of the Athens Convention. It is presumed under the Athens Convention that the Carrier has delivered luggage to a Passenger unless written notice is given by the Passenger within the following periods: (i) in the case of apparent damage before or at the time of disembarkation or redelivery (ii) in the case of damage which is not apparent or loss of luggage within fifteen days from the disembarkation or delivery or of the date that such delivery should have taken place. If the carriage provided hereunder is not “international carriage” as defined in Article 2 of the Athens Convention or the Vessel is being used as a floating hotel, the remaining provisions of the Athens Convention shall apply to this contract and be deemed to be incorporated herein mutatis mutandis. The Carrier shall not be liable for loss or damage to any valuables such as monies, negotiable securities, precious metal items, jewelry, art, cameras, computers, electronic equipment, or any other valuables unless they are deposited with The Carrier for safe-keeping, and a higher limit is agreed expressly and in writing at the time of deposit, and an extra charge is paid by the Passenger for declared value protection. (ii) Extra charges are: 1 % of declared value for a Voyage 1 to 7 days; 2% of declared value for a Voyage 8 to 21 days; 3% of declared value for a Voyage 22 days and over. If the value of any luggage or property is misrepresented, The Carrier's liability for loss or damage to the property shall not exceed U.S. $100. (iii) The Carrier and Passenger agree not to demand any security from the other in connection with a claim of any kind. The Passenger waives the right to arrest the Cruise Ship or to attach any other asset owned, chartered or operated by The Carrier. If the Cruise Ship is arrested or attached, then the ship and The Carrier shall have the right to any limitation and all defences available herein. In addition to the restrictions and exemptions from the liability provided in the Conditions of Carriage, the Carrier shall have full benefit of any applicable laws providing for limitation and/or exhoneration of liability (including without limitation, law and/or the laws of the Vessel’s flag in respect of/or the global limitation on damages recoverable from the Carrier). Nothing in these Conditions of Carriage is intended to operate to limit or deprive the Carrier of any such statutory or otherwise limitation or exhoneration or liability. The Servant and/or Agents of the Carrier shall have the full benefit of all such provisions relating to the limitation of liability. Without prejudice to the provisions of 24.1 to 24.7 above, if any claim is brought against the Carrier in any jurisdiction where the applicable exemptions and limitations incorporated in these Conditions of Carriage are held to be legally enforceable then the Carrier shall not be liable for death, injury, illness, damage, delay or other loss or detriment to any person or property arising out of any cause of whatsoever nature which has not been shown to have been caused by the Carrier’s own negligence or fault.
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Mediterranean Shipping Company S.A MSC POSEBNI USLOVI KRSTARENJA KOMPANIJE MSC Uvodne odredbe Molimo Vas da pažljivo pročitate odredbe OPŠTIH USLOVA KRSTARENJA, organizatora putovanja, brodara MSC CRUISES. Ovi Uslovi se primenjuju na Vaše putovanje, a Vi ih prihvatate, potpisivanjem obrasca Prijave putnika za krstarenje, potpisivanjem Ugovora o putovanju s turističkom agencijom kao i redovnim uplatama ugovorenih iznosa. Isto se odnosi na sve druge odredbe i uslove objavljene u PUTNIM KARTAMA, potvrdama i vaučerima. Pojam turisičkog krstarenja-aranžmana ima uobičajeno značenje i odredjen je: medjunarodnim propisima o putničkom saobraćaju, domaći zakonima Republike Srbije, tako i propisima domicilnih zemalja brodara. Zakonski uslovi Uz Opšte uslove o putovanju, prijava (tj Ugovor) o krstarenju - putovanju vodenim putevima regulisan je i posebnim uslovima o krstarenju, o kojima je obavešten putnik, kao i Briselskom konvencijom iz 1970.g. i Atinskom konvencijom iz 1974.g. Koje se odnose na prevoz putnika i njihovog prtljaga morem, jezerima i rekama i kanalima kao i drugim primenljivim medjunarodnim konvencijama. Lične isprave Svaki putnik mora kod sebe da ima važeći identifikacioni dokument koji se zahteva kod odabranog krstarenja. Za državljane Republike Srbije zahteva se lični važeći pasoš sa multi vizom zemalja šengenskog sporazuma (“šengenska viza”) a čije trajanje ističe posle završetka krstarenja, uključujući i “conection” putovanja. Bez ove vize putniku neće biti moguć ukrcaj na brod. Ako brod na svom itinereru pristaje u luku zemlje koja nije član šengenskog sporazuma a ta zemlja zahteva za državljane Republike Srbije ulaznu vizu ili kakav drugi uslov ulaska u nju, putnik je dužan da ovakvu vizu blagovremeno pribavi i eventualne ostale uslove ulaska ispuni. Rezervacije Putnik vrši rezervaciju preko touroperatora iz Srbije ili preko svoje turističke agencije koja je agent touroperatora, zavisno od raspoloživih mesta tj. kabina na brodovima. Rezervacija postaje punovažna potpisivanjem prijave o krstarenju - putovanju (koja ima dejstvo ugovora o putovanju), pravovremenim izvršenjem delimične ili potpune uplate krstarenja te primitkom pismene potvrde organizatora putovanja ili njegovog ovlašćenog zastupnika tj agenta koji je prethodno primio potvrdu organizatora putovanja. Smještaj na brodu Organizator putovanja ima pravo putniku da dodeli drugu kabinu od dogovorene, ali istih ili boljih karakteristika. Obaveštenja Organizator putovanja će sam ili putem svojih ovlašćenih agenata pravovremeno da obavesti putnike o detaljima koji se odnose na ugovoreno krstarenje a nisu ranije objavljeni u ispravama ili objavljenim programima-brošurama. Plaćanje U trenutku rezervacije plaća se avans u visini od 50% cjene krstarenja s uključenim ukrcajnim i/ili lučkim taksama i premijom osiguranja. Ostatak ugovorene cene krstarenja plaća se najkasnije 30 dana pre isplovljavanja broda. Ako se rezervacija obavlja unutar razdoblja od 30 dana do početka krstarenja, uplaćuje se celokupana cena ugovorenog krstarenja. U slučaju da se uplata ne izvrši u predviđenim rokovima organizator putovanja ili njegov ovlašćeni agent može jednostrano da raskine ugovor o putovanju. Usluge obuhvaćene cenom krstarenja Cena krstarenja uključuje:smeštaj u izabranoj kabini za vreme čitavog trajanja krstarenja, obroke na brodu (doručak, ručak, večeru, međuobrok i ponoćni obrok), uslugu prenosa prtljaga u ukrcajnoj i iskrcajnoj luci i uslugu prevoza u lukama u kojima se brod ne vezuje uz obalu. U cenu krstarenja nisu uključene: ukrcajno/iskrcajne takse, pića, izleti u lukama pristajanja broda, uobičajene napojnice brodskom osoblju niti drugi lični troškovi putnika. Prenosivost ugovora Putnika može da zameni druga osoba koja zadovoljava i prihvaća sve uslove ugovora. Pismeno obaveštenje organizatoru putovanja ili njegovom ovlaštenom agentu treba dostaviti najkasnije 4 radna dana pre predviđenog početka krstarenja. I jedna i druga osoba odgovorne su prema organizatoru putovanja u vezi sa plaćanjem krstarenja i troškovima koji bi mogli nastati prenosom ugovora. Prenos ugovora na drugu osobu nije moguć pri rezervacijama obavljenim po brodarovoj tarifi Prima Premia. Izmene Izmene cene krstarenja ili turističkog aranžmana (npr. izleti na kopnu) od organizatora putovanja mogu da nastanu zbog promene u ceni prevoza, goriva, lučkih , ukrcajno/iskrcajnih i aerodromskih taksi, znatnijih promena kurseva valuta i drugih okolnosti van kontrole organizatora. Ako povećanje nije više od 10% celokupne cene od objavljene cene krstarenja, organizator putovanja ne mora da traži saglasnost putnika. Ako bi došlo iz napred navedenih razloga do povećanja ukupne cene krstarenja veće od 10%, putnik ima pravo da otkaže ugovor o putovanju svojom pismenom potvrdom o otkazu krstarenja. Cena se ni u kom slučaju ne može povećati unutar razdoblja od 20 dana pre objavljenog polaska broda. Pre polaska broda organizator putovanja može da izmeni neke od elemenata ugovora uz pravovremeno pisano obaveštenje putniku naznačujući vrstu izmene i moguću promenu cene. Putnik može da odbije prihvaćanje izmena i da raskine ugovor pismenim putem. Ako se posle početka krstarenja neka od usluga predviđenih ugovorom ne bi mogla da pruže, organizator će odrediti drugo adekvatno zamensko rješenje bez ikakvih dodatnih obveza za putnika. Ukoliko organizator ne bude u mogućnosti pružiti zamensku uslugu ili je putnik uz opravdane razloge ne prihvati, putniku će organizator putovanja organizovati prevoz do polazne luke ili do drugog odgovarajućeg mesta i vratiti razliku između pune cene putovanja i usluga iskorištenih do trenutka prekida putovanja. Organizator putovanja ima pravo predviđeni brod zameniti drugim istih karakteristika zbog tehničkih, operativnih ili drugih opravdanih razloga. Odustajanje od putovanja Ako organizator otkaže putovanje zbog nedovoljnog broja putnika, putnik ima pravo na drugi turistički aranžman istog ili višeg kvaliteta bez doplate ili na aranžman nižeg kvaliteta uz delimičan povračaj novca putniku ili na povraćaj odgovarajućeg iznosa u celini. Putnik treba organizatoru da pruži informaciju o svom izboru u roku od dva radna dana od prijema obaveštenja o izmeni, povećanju cene ili otkazu putovanja. U svim drugim slučajevima kada putnik odustaje od ugovorenog putovanja povraćaj uplaćenog novca za krstarenje obavlja se uz odbitak koji zavisi od trenutka primanja otkaza putovanja od strane putnika. Odbici se obračunavaju prema sledećim stopama: a) 10% cene krstarenja ako je obaveštenje o otkazu primljeno unutar razdoblja od 60 do 46 dana pre objavljenog isplovljavanja broda; b) 25% cene krstarenja ako je obaveštenje o otkazu primljeno unutar razdoblja od 45 do 31 dana pre objavljenog isplovljavanja broda; c) 50% cene krstarenja ako je obaveštenje o otkazu primljeno unutar razdoblja od 30 do 16 dana pre objavljenog isplovljavanja broda; d) 75% cene krstarenja ako je obaveštenje o otkazu primljeno unutar razdoblja od 15 do 6 dana pre objavljenog isplovljavanja broda. Putnik nema pravo ni na delimičan povraćaj uplaćenog novca u sljedećim slučajevima: - ako otkaže putovanje unutar razdoblja od 5 dana pre isplovljavanja broda pa do termina predviđenog isplovljavanja; - ako se pravovremeno ne prijavi za ukrcaj u ukrcajnoj luci; - ako iz bilo kojeg razloga prekine već započeto krstarenje; - ako nema važeću putnu ispravu i/ili ulazne ili tranzitne vize za države koje brod na putovanju posjećuje. Svaki otkaz mora biti dostavljen organizatoru ili ovlašćenom agentu u pisanoj formi uz dodatak putnog računa i/ili karte. Otkaz stupa na snagu primitkom faksa ili dostavom poštanske pošiljke. P&P - Prima Premia Ove cene odobravaju se svakome ko dovoljno unapred rezerviše željeno krstarenje. P&P cene odnose se samo na drugog putnika u kabini, osobu koja putuje s putnikom koji plaća punu katalošku cijenu. P&P cene s popustom od 10 do 100% vrede za sva krstarenja do određene popunjenosti kapaciteta, rokovi njihove važnosti, odnosno primenjivosti nisu unapred određeni. Deca do 18. god. na 3. i 4. ležaju u istoj kabini sa oba roditelja ne plaćaju smještaj (ali plaćaju lučke i druge takse). Posle izvršene rezervacije po P&P tarifi nije dopušteno menjati imena putnika. Tačnije, svaka promena povlači automatski otkaz rezervacije te naplatu storno troškova prema stopama objavljenim na prethodnoj stranici. Storno troškovi se primenjuju na cenu krstarenja. Porodični plan Na brodovima MSC FANTASIA, MSC Splendida, MSC Poesia, MSC Musica, MSC Orchestra i MSC Opera, kod svih krstarenja u Mediteranu, moguće je rezervisati dve spojene kabine kat.10 za porodicu s dvoje dece do 18 god. po obračunu: dvoje odraslih plaćaju punu katalošku cenu, jedno dete P&P cenu, a drugo dete ne plaća smeštaj. Nedovoljan broj putnika Organizator putovanja ima pravo da poništi ugovor ako ne dostigne minimalni broj od 200 putnika. U tom slučaju organizator ima obvezu da izvrši povraćaj primljenog novca u roku od 7 radnih dana od dana odstupanja od ugovora ili njegovog poništenja. Ovlašćenja zapovjednika broda (kapetana broda) Zapovednik broda ima pravo na plovidbu bez pilota, tegliti druge brodove ili im pružiti pomoć, izmeniti uobičajeni kurs plovidbe, pristati u bilo koju luku, prevesti putnika i njegov prtljag na drugi brod, ako je to potrebno za nastavak putovanja. Kao predstavnik organizatora putovanja, zapovednik ima pravo zabraniti ukrcaj osobi čije bi zdravlje, prema njegovoj procjeni, moglo biti ugroženo učešćem u krstarenju. Isto tako ima pravo u bilo kojoj luci na putovanju da zatraži iskrcaj putnika kojem zbog zdravstvenog stanja nastavak krstarenja ne bi bio preporučljiv ili iskrcaj putnika koji ometa putovanje ili predstavlja opasnost za druge putnike Zdravlje putnika i trudnice Putnik jamči da može putovati brodom i da njegovo ponašanje ili stanje neće uticati na sigurnost broda, kao ni na ostale putnike. Bilo koji putnik koji putuje u određenom stanju koje može uzrokovati probleme mora pokazati lekarsku potvrdu pre polaska. Ako Prevoznik, kapetan broda ili doktor zaključe da putnik zbog bilo kojih razloga nije sposoban da putuje, te je u mogućnosti ugroziti zdravlje i sigurnost ostalih putnika, ili mu neće biti dopušten ulazak u luku, ili u slučaju da prevoznik može da bude odgovoran za bilo koju od navedenih situacija, on ima pravo napraviti sledeće: - odbiti ukrcati putnika u bilo kojoj od luka; - iskrcati putnika u bilo kojoj luci; - prebaciti putnika u drugu kabinu ili ležaj; - ako doktor smatra to potrbnim može smestit putnika u brodsku bolnicu, ili u bilo koju ambulantu u jednoj od luka o putnikovom trošku kako bi dobio prvu pomoć, potrebne lekove i ostalo. Kada je Putniku zabranjen ukrcaj na brod kao rezultat zdravstvenih problema, Prevoznik nije odgovoran za bilo koji gubitak troškova putnika, te putnik neće dobiti nikakvu kompenzaciju troškova od strane Prevoznika. Brod ima ograničen broj kabina opremljenih za invalide. Nije u svim područjima na brodu omogućen pristup invalidima. Prevoznik zadržava pravo da odbije prevoziti osobu koja ga pravodobno ne obavesti o takvim poteškoćama, ili onu osobu koja je po prevoznikovom ili kapetanovom mišljenju nije sposobna putovati, i koja na bilo koji način može ugrozoti osobe koje se nalaze na brodu. Putnici kojima treba pomoć i/ili imaju specijalne zahteve i trebaju posebnu opremu moraju obavestiti Organizatora za vreme rezervisanja istog. Prevoznik nije obvezan pružiti nikakvu posebnu pomoć ili opremu osim ako nije to pismeno potvrdio s putnikom. Putnici koji se nalaze u invalidskim kolicima moraju imati invalidska kolica standardne veličine i moraju biti u pratnji osobe koja im može pomagati tokom putovanja. Invalidska kolica koja se nalaze na brodu mogu se koristiti samo za hitne slučajeve. Bilo koji putnik koji se ukrca na brod, ili dopusti bilo kojem drugom putniku, koji se nalazi pod njegovim nadzorom, da se ukrca na brod a pati od neke bolesti, ozlede ili je mentalno ili telesno oštećen, ili boluje od bilo koje zarazne bolesti koja može ugroziti zdravlje ostalih putnika na brodu biće odgovoran za gubitak ili plaćanje bilo kakvih troškova koje će Prevoznik morati da plati zbog toga što mu neće dozvoliti da pristane u određenu luku. Trudnicama u bilo kojem stadiju se preporučuje da zatraži lekarski savet pre putovanja. Žene koje su trudne više od 28 nedelja (ili će biti trudne više od 28 nedelja na kraju putovanja) moraju imati lekarsku potvrdu da moše da preduzme putovanje. Prevoznik ne može, zbog sigurnosnih razloga, prevoziti trudnice koje su trudne 28 ili više nedelja u vreme polaska. Prevoznik zadržava pravo da zahteva lekarsku potvrdu u bilo kojem stadijumu trudnoće i da odbije da primi putnicu na brod ako Prevoznik i/ili kapetan broda smatraju da putnik neće biti siguran tokom putovanja. Ako trudnica nije informisala prevoznika ili doktora na brodu o svojoj trudnoći, tada je prevoznik oslobođen svake daljnje odgovornosti. Doktor koji se nalazi na brodu nije kvalifikovan za porođaje ili za pružanje pre ili postporođajnog lečenja i Prevoznik nema nikakvu odgovornost da omogući takvu uslugu ili opremu. Trudne putnice mogu videti u posebnom obrascu sve o medicinskim uslugama i opremi koja se nalazi na brodu. Vakcinacija Pre nego što otpočne krstarenje, putnik je dužan da izvrši vakcinaciju u slučaju da na krstarenju posećuje zemlju za koju je ona propisana odnosno preporučena od strane Svetske Zdravstvene Organizacije. U Republici Srbiji za pitanja vakcinacija je nadležan Institut „Dr Milan Jovanović Batut”, ulica Dr. Subotića 5, Beograd, tel. 011/26 84 566 lokal 32. i sa njima se posavetujte o propisima Svetske Zdravstvene Organizacije o obaveznim vakcinacijama pre puta u zemlje koje ćete posetiti na Vašem krstarenju. Kompanija “MSC crusies” ne može da snosi bilo kakvu odgovornost za putnike koji ne prate pravila o prtevencijama zaraznih bolesti. Obveze organizatora putovanja Organizator putovanja je odgovoran prema putniku u slučaju da ne ispuni obveze preuzete prodajom krstarenja - turističkog aranžmana. Organizator nije odgovoran za bilo koji gubitak ili potraživanje putnika koji nastane zbog neuobičajene, nepredvidive ili neizbežne okolnosti izvan kontrole organizatora, za bilo koje činjenje ili propust treće strane koja nije u vezi s putovanjem ili u bilo kojem slučaju više sile, uključujući, ali neograničavajući se samo na štrajkove, direktive Vlade, direktive izdate od strane osiguravatelja, terorističkih aktivnosti ili drugih sličnih događanja. Organizator ne odgovara za propuste koje bi u izvršenju obveza prema putniku mogla počiniti putnička agencija ili drugi posrednici u izvršenju ugovora. Prtljag i lična imovina putnika Svakom putniku je dozvoljeno da ponese sa sobom dve putne torbe i dva komada ručnog prtljaga. Ako putnik želi da ponese više prtljaga, on tada mora da plati taj višak prtljaga po Prevoznikovim aktuelnim cenama. Putnikov prtljag i imovina uključuje samo lične stvari, i bilo kakav komercijalno tržišno vlasništvo biće dodatno naplaćeno. Prevoznik nije odgovaran za lomljivu ili kvarljivu imovinu koju putnik ponese. Bilo kakve životinje ili ptice nisu dopuštene na brodu, osim pasa obučenih da pomažu osobama s invaliditetom, podrazumijevajući naravno da je Prevoznik dao svoje odobrenje u vreme kada je karta kupljena. Putnik će u potpunosti biti odgovoran za takvog psa. Putnici s sopstvenim invalidskim kolicima moraju proveriti da li je odgovarajući smeštaj raspoloživ još za vreme izrade rezervacije, i da je pisani prilog potpisan od strane Putnika i Kompanije te dodan Karti i Ugovoru. Putnik prihvaća i treba da organizuje drugog Putnika da mu pomaže tokom Putovanja. Sav prtljag mora da bude sigurno upakovan i jasno označen. U slučaju da prtljag nije dovoljno dobro označen, Prevoznik nije odgovoran za gubitak, oštećenje ili kašnjenje u isporuci bilo kakvog prtljaga. Prevoznik nije odgovoran za gubitak ili štetu na Putnikovom prtljagu i/ili drugoj imovini dok je pod nadzorom lučkih radnika ili drugih nezavisnih obalskih zaposlenih ljudi u luci. Sav prtljag mora biti podignut po dolasku Broda u poslednju luku ili će biti uskladišten na Putnikov rizik i trošak. Putnik nije dužan da plati ili primi ikakav Opšti Prosečni doprinos za prtljag ili ličnu imovinu. Prevoznik ima pravo zadržavanja i pravo prodaje na aukciji ili drukčije, bez obaveštavanja Putnika, na bilo koji prtljag ili drugu imovinu koja pripada nekom Putniku zbog neplaćenog troška koji je od Putnika postao troškom Prevoznika, ili njegove Posluge, Agenata ili Predstavnika. Odgovornost putnika za štetu Putnik se smatra odgovornim i mora da platiti Prevozniku za bilo kakvu štetu na Brodu i/ili na njegovom namještaju ili opremi ili bilo kojoj drugoj imovini Prevoznika učinjenu namernim ili slučajnim činom ili propustom Putnika ili bilo koje osobe za koju je Putnik odgovaran uključujući, ali nije ograničeno na, decu ispod 18 godina koja putuju s Putnikom. Alkoholna pića i hrana Alkoholna pića, uključujući vina, žestoka pića, pivo i druga alkoholna pića dostupni su za kupovinu na brodu po fiksno određenim cenama. Putnicima nije dozvoljeno uneti na brod alkoholna pića i hranu tokom putovanja. Prevoznik i/ili posluga i/ili agenti mogu zapleniti alkohol i hranu donešenu na brod. Prevoznik i/ili posluga i/ili agenti mogu odbiti poslužiti putniku alkohol ili ga dalje točiti ako procijene da on stvara opasnost drugim putnicima i/ili brodu. Ograničenje odštete Odgovornost organizatora je ograničena i međunarodnim konvencijama koje tretiraju predmet, posebno Varšavskom konvencijom o avionskom prevozu od 12.10.1929, Bernskom konvencijom o željezničkom prevozu od 25.02.1961, a od možebitne drugačije odgovornosti Briselskom konvencijom od 23.04.1970. Reklamacije i odštetni zahtevi O bilo kakvom nedostatku u izvršenju ugovora organizator ili njegov ovlašćeni agent treba da bude odmah pismeno obavešteni od putnika. U slučaju reklamacije putnik treba da je pošalje preporučenom poštom unutar roka od 10 radnih dana od dana završetka krstarenja. Putno osiguranje U trenutku potpisivanja zahteva za rezervacijom, putniku savjetujemo i zaključenje putnih polisa osiguranja putem svoje agencije ili neke osiguravajuće firme.