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Data protection declaration We attach maximum importance to protecting your data and safeguarding your privacy. Therefore, we provide information below regarding collection and use of personal data while using our website. Anonymous data collection You can visit our websites without having to provide any personal details. We do not save any personal data in this connection. In order to improve our offer, we evaluate only the statistical data, which does not allow any inference of your personal details. Collection and processing while using the contact form When using the contact form, we collect personal data (particulars of personal or objective relationships of a particular or definable natural person) only within the scope provided by you. We use your email address only for processing your request. Your data is deleted subsequently if you do not approve of the further processing and use. Collection, processing and use of personal data We collect personal data (particulars of personal or objective relationships of a particular or definable natural person) only within the scope provided by you. Your personal data is processed and used for completing and processing your order and also for processing your requests. After the contract is processed completely, all the personal data is first saved taking into account the retention periods under fiscal and commercial law and then deleted after the expiry of the deadline, if you have not approved of the further processing and use. Forwarding personal data Your data is not forwarded to third parties without your explicit consent. Only our service partners, which we require for handling the contractual relationship, are excluded from this. In these cases, we strictly adhere to the specifications of the Federal Data Protection Act. The scope of the data transfer is restricted to a minimum. Cookies Our websites use so-called cookies at several places. Cookies are small text files, which are stored on your computer and which your browser saves. They help to make our offer more user-friendly, effective and reliable. In addition, cookies allow our systems to identify your browser and offer you services. Cookies do no contain any personal data. Using Google Adwords conversion tracking We use the online advertising service "Google AdWords" and conversion tracking within the scope of Google AdWords. Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you click an advertisement run by Google, a cookie for the conversion tracking is saved on your computer. These cookies have a limited validity, do not contain any personal data and thus do not help in personal identification. If you visit specific webpages of our website and the cookie has not yet expired, Google and we can identify that you have clicked on the advertisement and were forwarded to this page. Every Google AdWords customer receives a different cookie. Thus, there is no option that cookies can be tracked via the websites of AdWords customers. The information that is obtained with the help of the conversion cookie helps to generate conversion statistics for AdWords customers, who have decided on conversion tracking. Here, the customers find out about the total number of users who have clicked on their advertisement and were forwarded to a site provided with a conversion tracking tag. You however do not receive any information which can be used to identify users personally. If you do not wish to take part in the tracking, you can disagree to this use by not installing the cookies through a corresponding setting of your browser software (deactivation option). You are then not included in the conversion tracking statistics. For additional information as well as for the data protection declaration, please visit: http://www.google.de/policies/privacy/ Use of Google Analytics This website uses Google Analytics, a web analysis service by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files, which are saved on your computer and which allow analysing the use of the website by you. The information generated by the cookie about your usage of this website is generally transferred to a Google server in USA and saved there. If IP anonymisation is activated on this website, your IP address is however abbreviated by Google in advance within the member states of the European Union or in other contracting states of the Treaty on the European Economic Area. The complete IP address is transferred to a Google server in USA and abbreviated there only in exceptional cases. Google shall use this information on behalf of the operator of this website to evaluate your website use, to compile reports about the website activities and to provide additional services associated with the website use and Internet use as against the website operator. The IP address transferred from your browser within the scope of Google Analytics is not consolidated with the other data by Google. You can prevent cookies from being saved through a corresponding setting of your browser software; however, we would like to bring to your attention that you may not be able to use all the functions of this website entirely in this case. In addition, you can prevent the recording of data (including your IP address) generated by the cookie and based on your website use in Google as well as the processing of this data by Google by downloading the browser plug-in available on the following link and installing it (http://tools.google.com/dlpage/gaoptout?hl=de). As an alternative to the browser plug-in, especially for mobile devices, you can prevent Google Analytics form registering your data by clicking on the link below. By doing so, you set an opt-out cookie that will prevent your data from being registered from then on when visiting this website. The opt-out cookie is only valid in this browser and for our website and will be saved on your device. If you delete your cookies in this browser, you have to set the cookie again: Opt-out Google Analytics Use of Universal Analytics This website uses Google Analytics including the features of Universal Analytics. Universal Analytics offers the possibility to analyze cross-device activities (e.g. visits via Laptop and later on via tablet). This is possible by allocating pseudonymized user IDs for different users. This allocation happens when you log in with your customer account and ends when you log out. No personally identifiable information is being forwarded to Google. Despite the additional features being added to Google Analytics with Universal Analytics, there is no restriction of data protection measures such as IP anonymization or the browser plug-in. Use of LiveChat This website uses technologies from LiveChat Inc. (Privacy Officer One International Place Suite 1400, Boston, MA 02110-2619, USA), a service that we use to connect our customers to our Customer Support department. LiveChat uses what are known as "cookies", text files that are saved on your computer. The information collected by the cookie on your use of this website is generally transmitted to a LiveChat server in the USA and stored there. Usage profiles can be created under a pseudonym using this data. Further information on this can be found in the LiveChat privacy policy: https://www.livechatinc.com/privacy-policy/. IP MAPPERS On this website, GRO information is determined by means of IP via IP Mappers, a web analysis service from the provider LiveChat. Cookies can be used for this purpose. These are small text files that are saved locally on the computer of the page visitor and thus enable the visitor to be recognised when they visit our website again. Use of Hotjar To improve the user experience, this website uses the software Hotjar (http://www.hotjar.com, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe). Hotjar can be used to measure and evaluate user behaviour (mouse movements, clicks, scroll height, etc.) on internet pages. To do so, Hotjar uses cookies on users' devices and may store user data such as browser information, operating system, length of stay on the page, etc. in an anonymous form. You can prevent this data from being processed by Hotjar by deactivating the use of cookies in the settings of your web browser and deleting already active cookies. More information about data processing by Hotjar can be found at https://www.hotjar.com/privacy PINGDOM Our website uses Pingdom, a service from the company Pingdom AB, Kopparbergsvägen 8, 72213 Västeras, Sweden. Pingdom uses cookies, among other things, which are stored on your computer and enable an analysis of how the website is used. Within the scope of use, data, particularly the IP address and activities of users, can be sent to the servers of Pingdom AB and saved there. Further information about data protection when using Pingdom can be accessed via the following link: https://www.pingdom.com/legal/privacy-policy. Use of Newsletter2Go If you wish to obtain the newsletters offered on our website, we require an e-mail address and information from you that allow us to verify that you are the owner of the stated e-mail address and agree to receiving the newsletter. To ensure that the newsletter is sent with your consent, we use what is known as the double opt-in procedure. As part of this, the potential recipient allows himself to be added to a mailing list. The user is then given the opportunity in a confirmation e-mail to confirm the subscription in a legally certain manner. Only following this confirmation is the address actively included in the mailing list. We use this data exclusively to send the requested information and offers, which takes place from Bergkirchen in Germany. Newsletter2Go is used as newsletter software. Your data is thus transferred to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the General Data Protection Regulation and the German Federal Data Protection Act (Bundesdatenschutzgesetz). You can find more information here: https://www.newsletter2go.co.uk/information-for-newsletter-recipients/ You can withdraw at any time the consent granted to save the data and e-mail address as well as the use thereof for sending the newsletter, such as using the “unsubscribe” link in the newsletter. The data protection measures are always subject to technical updates. As a result, we ask that you acquire information about our data protection measures at regular intervals by viewing our data protection statement. Information, correction, blocking and deletion of data At all times, you have the right to free information about your saved data as well as the right to correction, deletion and blocking of the same. Please contact us if required. You will find the contact details in our Legal Notice. If you have any questions or concerns, you are welcome to contact our data protection officer Martin Hueber via e-mail at martin.hueber@gev-online.de.
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Kazalište Komedija, Zagreb (u daljem tekstu: „Komedija“), posebno se raduje Vašoj posjeti naše internetske stranice te Vašem zanimanju za našu ponudu i informacije, te Zaštitu Vaših osobnih podataka shvaćamo ozbiljno i želimo da se prilikom posjeta našoj internetskoj stranici osjećate ugodno. Prikupljanje i obrada osobnih podataka putem kazališta Komedija Kazalište Komedija prikuplja, pohranjuje i obrađuje Vaše osobne podatke isključivo ako je to dozvoljeno na temelju zakonskih propisa ili ako ste Vi dali svoj pristanak. Podatke dobivamo na dva načina Podaci koje nam Vi dajete: U pravilu možete koristiti našu internetsku stranicu a da nam ne date direktno Vaše osobne podatke. Za neke usluge, kao primjerice za sudjelovanje u nagradnoj igri, tražit će se od Vas osobni podaci kao npr. ime i prezime, e-mail adresa i adresa kako bi tražena usluga bila brzo i zadovoljavajuće riješena ili kako bi se uopće mogla ponuditi određena usluga (tako su nam primjerice za obavještavanje dobitnika nagradne igre potrebni njihovi kontakt podaci. Detaljne informacije o svim uslugama koje Vam Komedija nudi na ovoj stranici naći ćete pod III. dijelom ove Izjave o zaštiti podataka. Podaci koje dobivamo kad Vi koristite naše usluge: Neki podaci nastaju automatski i zbog tehničkih razloga već onda kad posjetite našu internetsku stranicu. Ovdje se ubrajaju i podaci web poslužitelja. Pri svakom Vašem pristupanju nekoj stranici iz naše ponude i kod svakog pozivanja neke datoteke pohranjuju se podaci pristupa o tom procesu u jednoj protokol datoteci na našem serveru Svaki zapis sadrži: – stranicu s koje je tražena nova stranica ili datoteka – naziv tražene datoteke ili stranice – datum i vrijeme traženja, uspješnost traženja te opterećenost servera u vrijeme upita – prenesenu količinu podataka – IP adresu koju Vam je dodijelio Vaš provider – ukoliko se prijavljujete putem korisničkog računa, informacije o prijavi (logiranju) za određenu internetsku uslugu Pohranjeni podaci analiziraju se isključivo anonimno u statističke svrhe. Google Analytics Za poboljšanje naše internetske ponude koristimo Google Analytics , uslugu analize weba Google Inc („Google“). Google Analytics koristi takozvane „kolačiće“, tekstualne datoteke koje se pohranjuju na Vašem računalu i koje omogućavaju analizu upotrebe internetske stranice koju koristite. Informacije o Vašem korištenju ove internetske stranice dobivene kolačićima u pravilu se šalju na Google server u SAD te se ondje pohranjuju. Zbog aktivacije IP anonimizacije na ovoj internetskoj stranici, Google će Vašu IP adresu skratiti unutar država članica Europske unije ili unutar drugih država koje su sklopile dogovor o europskom gospodarskom prostoru. Samo će se u iznimnim slučajevima potpuna IP adresa prenijeti na Gogleov server u SAD-u gdje će biti skraćena. Po nalogu vlasnika internetske stranice Google će te informacije koristiti kako bi analizirao Vaše korištenje internetske stranice, kako bi sastavio izvješća o aktivnostima na internetskoj stranici te kako bi pribavio vlasniku internetske stranice daljnje usluge povezane s korištenjem određene internetske stranice i interneta. IP adresa koju prosljeđuje Vaš preglednik u okviru Google Analytics ne spaja se s drugim Google podacima. Pohranjivanje kolačića možete spriječiti odgovarajućim postavkama softvera Vašeg preglednika; međutim, u tom slučaju možda nećete moći u punom opsegu koristiti sve funkcije ove internetske stranice. Daljnje informacije o zaštiti podataka kod Google Analytics pronaći ćete ovdje: https://support.google.com/analytics/answer/2838718?hl=hr Linkovi za druge internetske stranice Kod upućivanja na strane internetske stranice („LINKS“) Komedija se distancira od sadržaja. Odgovornost je na onome koji nudi dotičnu internetsku stranicu. Facebook stranica kazališta Komedije Komedija Vam i putem Facebook-a pruža opsežnu osobnu podršku. Podaci se isključivo koriste za pružanje odgovora na Vaše pitanje, a ne u reklamne svrhe. Rado ćemo Vam dati informacije o Vašim pohranjenim podacima. Detaljnije pročitajte točku Informacije i kontakt ove Izjave o zaštiti podataka. Komedija Vam pruža priliku sudjelovanja u našim nagradnim igrama putem Facebooka. Sav prikazani sadržaj na Facebooku je pohranjen na Komedijinom serveru. Svi podaci se prikupljaju, pohranjuju i obrađuju od strane Komedije i ne prosljeđuju se Facebooku. Detaljnije o nagradnim igrama pročitajte točku Nagradne igre ove Izjave o zaštiti podataka. Kako biste stupili u kontakt s Komedijom putem Facebooka, morate se prijaviti na Facebook. Pritom Facebook vjerojatno prikuplja, pohranjuje i obrađuje osobne podatke. Komedija nema nikakav utjecaj na ovakav način postupanja i obrade podataka. Komedija ne prima nikakve osobne podatke od Facebooka. Više informacija o obradi podataka putem Facebooka možete naći na: https://www.facebook.com/about/privacy/ Pojedine usluge U nastavku ćete pronaći informacije o pojedinim uslugama koje su Vam na raspolaganju na našoj internetskoj stranici te u okviru kojih nam dajete osobne podatke koje koristimo za davanje te usluge. Premijerna i popularna pretplata Za provedbu pretplate za sezonu Komedija prikuplja osobne podatke pretplatnika. To su oslovljavanje, puno ime i prezime i adresa, e-mail adresa i u pojedinim slučajevima telefonski broj ukoliko je potrebno brzo stupanje u kontakt. Ti podaci se ponajprije koriste kako bi se e-mailom, poštom i/ili telefonom obavijestio pretplatnik za pravodobno obaviještavanje o predstavama (slanje mjesečnih rasporeda i/ili slanje informacija o novim predstavama ili posebnim pogodnostima i sl.) Podatke prikuplja i obrađuje isključivo Komedija. Podaci se ne prosljeđuju trećim osobama. Rado ćemo Vam dati informacije o Vašim podacima koji su pohranjeni. Detaljnije pročitajte pod točkom Informacije i kontakt ove Izjave o zaštiti podataka. Newsletter Vaše osobne podatke prikupljene putem prijave na newsletter, a posebno informacije o područjima interesa, koristimo kako bismo Vas pravodobno obavijestili o predstavama (slanje mjesečnih rasporeda i/ili slanje informacija o novim predstavama ili posebnim pogodnostima i sl.) . Dajući nam svoje ime, omogućujete nam osobno obraćanje i jednostavno upravljanje Vašim podacima. Redovito se trudimo poboljšati našu ponudu. To uključuje i procjenu isporučenih newslettera, npr. je li prijavljena e-mail adresa dostupna, koji se newsletteri otvaraju, koji se linkovi unutar newslettera otvaraju i je li ostvarena povratna informacija (automatski) odgovor, poruka o pogrešci itd.). Podatke prikuplja i obrađuje isključivo Komedija. Podaci se ne prosljeđuju trećim osobama. Prije korištenja usluge newslettera morate biti suglasni s korištenjem Vaše e-mail adrese. Taj podatak koristi se kako bismo Vam preporučili predstave te poboljšali samu uslugu newslettera. Opoziv date suglasnosti (korištenje e-mail adrese i osobnih podataka) je moguć u svakom trenutku. Molimo da se u tom slučaju obratite našoj službi za korisnike na e-mail adresu prodaja@komedija.hr. Upute za odjavu možete pronaći na kraju svakog newslettera. Komedija Vam pruža mogućnost da određeni sadržaj newslettera preporučite putem Facebooka. Klikom na određeni gumb se internet adresa određenog sadržaja prenosi na Facebook. Komedija pritom ne prenosi druge podatke. Facebook će vjerojatno prikupiti Vaše dodatne podatke (npr. Cookies ili prijava) pa se posavjetujte s Izjavom o zaštiti podataka od Facebooka. Rado ćemo Vam dati informacije o Vašim pohranjenim podacima. Detaljnije pročitajte točku Informacije i kontakt ove Izjave o zaštiti podataka. III. Važni pojmovi Osobni podaci Osobni podaci su podaci koji u principu omogućuju određivanje o kome se radi. Pritom nije bitno, može li se odrediti osoba na temelju jedne jedine informacije, jer će to rijetko biti slučaj. Što se više informacija i podataka spoji, lakše je odrediti osobu o kojoj se radi. U osobne podatke ubrajaju se ime i prezime, adresa, dob, e-mail adresa i telefonski broj određene osobe. Cookies (Kolačići) Cookies su male datoteke koje sadrže niz znakova u koje su postavljene otvorene ili kodirane informacije. Cookiese server šalje na Vaše računalo i ondje ih pohranjuje. Oni prije svega služe za identificiranje računala s kojeg je otvorena neka internetska stranica. Ukoliko se prijavite na neku internetsku stranicu, cookies služe kako bi serveru javili prijavu te provjerili prava za otvaranje određene stranice. Svaki cookie ima svoj rok nakon kojeg više ne vrijedi. Taj rok može biti u dalekoj u budućnosti. Komedija na svojoj internetskoj stranici postavlja isključivo session cookies koji nakon zatvaranja preglednika gube svoju vrijednost. Zahvaljujući cookiesima može se pratiti put nekog korisnika preko različitih dijelova naše internetske stranice te također putem drugih internetskih stranica. Pomoću cookiesa može se poboljšati komunikacija između našeg servera i Vašeg računala te time ugodnije oblikovati korištenje naše internetske stranice. Cookiesi ne moraju biti samo od vlasnika internetske stranice nego i od treće strane, npr. ako se na stranici nalaze reklame. Putem svog preglednika imate mogućnost da Vam se prikažu cookiesi s Vašeg računala, da izbrišete postojeće cookiese ili da konfiguraciju podesite tako da se ne pohranjuju svi ili da se uopće ne pohranjuju cookiesi. Obratite pozornost na to da neke funkcije (kao npr. prijava) neće funkcionitrati ili neće ispravno funkcionirati, ako deaktivirate postavljanje cookiesa. IP adresa Internet Protocol (IP)-adresa jednoznačan je broj dodijeljen Vašem računalu. Ona je nužna kako biste se uopće kretali internetom, na nju se šalju svi podatkovni paketi koji su Vam potrebni za surfanje. Većini privatnih priključaka dodjeljuje se nova IP adresa svaki put kad se odspoji s internet providera. To se u pravilu događa minimalno jednom dnevno. IP adrese osim toga ostavljaju povratnu informaciju o tome iz koje zemlje se neko osobno računalo spojilo na određenu internetsku adresu. Informacije i kontakt Zadržat ćete kontrolu nad svim osobnim podacima koje nam online putem stavljate na raspolaganje. Na Vaš zahtjev rado ćemo Vas pismeno i bez naknade obavijestiti o tome, da li i koji osobni podaci su pohranjeni. Možete tražiti i brisanje Vaših podataka koji su pohranjeni kod nas ukoliko oni nisu potrebni za obavljanje ugovornih odnosa između Vas i nas ili ukoliko ih nismo dužni čuvati zbog zakonskih razloga. Vaš upit, te ostala pitanja o Izjavi zaštite podataka pošaljite na e-mail adresu prodaja@komedija.hr ili nam se obratite pismeno na Zagrebačko gradsko kazalište “Komedija”, Kaptol 9, 10000 Zagreb.