http___www.istra.hr_hr_planiranje-putovanja_korisne-informacije_savjeti-za-turiste_2.xml
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Tips for tourists Tourist health care There are hospitals and clinics in all major cities, and ambulance and pharmacies in all towns. EU citizens travelling to or temporarily visiting Croatia, having been covered by the statutory health insurance in one of the EU member countries, are entitled to immediate health insurance services under the European Health Insurance Card with copayments. By producing their health carrier attestation and the passport, foreign tourists do not pay for medical services if they come from the countries which have signed the Health Care Convention with Croatia. Health services are charged directly to tourists coming from a country which has not signed the Convention according to a standardized price list. Services of private physicians and dentists are also at tourists’ disposal in which case a full price is charged for medical services. More information: Croatian Institute for Health Insurance, www.hzzo.hr. Emergency pharmacy/chemist (ljekarna in Croatian) is open 24 hours. You need to ring a bell for service. It is located in Pula: Ljekarna Centar, Giardini 14, T. +385 (0)52 222 544, centar@istarske-ljekarne.hr 194 Emergency Medical Service Only call 194 when life is at risk and emergency services will come as soon as possible In all other cases guests can get assistance: - at the nearest tourist medical clinic (www.idz.hr) - at the nearest Istrian Health Centre on working days (www.idz.hr) - at the Pula General Hospital on weekends - during the night, by calling 194 Remain in constant phone contact with the 194 service and the patient in case of need, as all information about the event is of great importance. Whilst waiting for the arrival of emergency services for the patient, his/her escort should prepare: - ID or passport - European health insurance card, travel insurance policy, cash card or money for settling the cost of intervention » Health services for tourists » Health services: Information for tourists 2017 [pdf] Registration When you check in a hotel, hostel, campsite or an apartment, you will automatically be registered with the police, a matter required by law. If you are staying with friends please do it yourself. In a 24 hour period, check with your nearest police station and be sure to bring your passport. You will be kindly asked to complete some paperwork, a procedure necessary for your own safety, helping you overcome any inconvenience that may occur while you are on a holiday. Travel documentation Passport or some other internationally recognized identification document. Tourists may remain in Croatia for up to three months. Visas Since 1 April 2013, the Republic of Croatia has been applying the European Union’s Common Visa Policy. Pursuant to the Government’s Decision, the Republic of Croatia applies the Decision No 565/2014/EU according to which all third-country nationals who are holders of valid Schengen documents, as well as national visas and residence permits of Bulgaria, Cyprus, and Romania do not require an additional (Croatian) visa for Croatia. Further information about the visa regime between the Republic of Croatia and all other countries is available at www.mvpei.hr: » www.mvep.hr/en/consular-information/visas/visa-requirements-overview The travel document which a third-country national is using to enter Croatia must be valid for at least another three months after the planned departure from Croatia and issued within the previous 10 years (e.g. a third-country national staying in Croatia until 26 December 2016 has to hold a passport valid at least until 27 March 2017). This does not apply to EU/EEA citizens who can enter Croatia with a passport or an identity card, both valid for the duration of stay and exit from Croatia. Customs The Customs regulations of the Republic of Croatian are in line with the regulations of the European Union. When entering Croatia, passengers and visitors are entitled to bring in personal baggage, including foods, drugs, weapons and other goods in accordance with that prescribed by the customs regulations. Detailed instructions and information about carrying certain objects, plants, animals into Croatia can be found on the Ministry of Customs and Finance Administration's website: www.carina.gov.hr. Pets The transport of pets across state borders may only take place upon presentation of a certificate of the animal’s good health issued by a veterinary surgeon. Cats and dogs must be fitted with an electronic identification system (microchip). Up to five pets may be imported at border crossings approved for the circulation of certain house pets, while the import of a greater number of animals must take place at a border crossing with a veterinary inspection. » http://croatia.hr/en-GB/Journey-through-Croatia/Useful-information Currency The currency used in Istria/Croatia is Kuna (1 Kuna = 100 Lipa). There are 1, 2, 5, 10, 20, 50 Lipa coins; and 1, 2, 5 and 25 Kuna coins: » www.hnb.hr/novcan/hkovanic.htm as well as 5, 10, 20, 50, 100, 200, 500 and 1.000 Kuna banknotes: » www.hnb.hr/novcan/hnovcan.htm Time zone GMT plus one hour in winter and GMT plus two hours in summer. Electricity Voltage on city power grids is 220 V / 50 Hz, so visitors from the U.S. will need to use a transformer and visitors from G.B. will have to use an adopter for European electricity grid to run their electrical appliances. National holidays 2017 New Year’s Day Epiphany Easter Monday, the second day of Easter Labour Day Corpus Domini / Corpus Christi - The Most Holy Body and Blood of Christ, 60 days or ninth Thursday after Easter Anti-Fascist Resistance Day Statehood Day Victory and Homeland Thanksgiving Day and Homeland War Veteran's Day Assumption Independence Day All Saints’ Day Christmas Holidays During the national holidays all public institutions are closed
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Savjeti za turiste Zdravstvena zaštita turista Bolnice i klinike postoje u svim većim gradovima u Hrvatskoj, a ambulante i ljekarne u svim mjestima. Državljani Europske unije koji su na putovanju u Hrvatskoj ili se iz nekog drugog razloga u Hrvatskoj nalaze samo privremeno, a obvezno su osigurani u jednoj od država članica Europske unije, imaju pravo na korištenje neophodne zdravstvene zaštite osnovom Europske kartice zdravstvenog osiguranja, uz plaćanje participacije. Turisti iz zemalja s kojima je Hrvatska sklopila ugovor o socijalnom osiguranju (Health Care Convention) ne plaćaju medicinske usluge, uz predočenje potvrde nositelja osiguranja i putovnice. Troškovi medicinskih usluga pruženih osobama koje dolaze iz zemalja s kojima Hrvatska nema ugovore, naplaćuju se direktno korisniku prema cjeniku koštanja.Izvanbolnička hitna medicinska pomoć u djelatnosti hitne medicine uključuje hitni prijevoz (kopnenim, vodenim i zračnim putem). Turisti također mogu koristiti i usluge privatnih doktora i zubara uz plaćanje pune cijene svih medicinskih usluga. » www.hzzo.hr Dežurna ljekarna za hitne slučajeve (0-24h), nalazi se u Puli: Ljekarna Centar, Giardini 14, T. +385 (0)52 222544, centar@istarske-ljekarne.hr Hitna medicinska služba Pozovite broj 194 samo kada je život ugrožen, tada hitna služba dolazi u najkraćem roku Za sve ostale slučajeve gosti mogu dobiti pomoć: - u najbližoj turističkoj ambulanti (www.idz.hr) - u najbližoj ambulanti Istarskih domova zdravlja tijekom radnog dana (www.idz.hr) - vikendom u Općoj bolnici Pula - noću, pozivom na broj 194 Ostanite u stalnom kontaktu osobno telefonom sa službom 194 i pacijentom u slučaju potrebe, jer raspolaganje informacijama o događaju od izuzetne je važnosti. Dok čekate na intervenciju za pacijenta, neka njegova pratnja pripremi: - osobnu iskaznicu ili putovnicu - Europsku karticu zdravstvenog osiguranja, policu putnog osiguranja, gotovinsku karticu ili novac za podmirivanje troška intervencije » Hitna medicinska pomoć » Zdravstvene usluge turistima » Zdravstvene usluge 2017 [pdf] Prijava boravka Kada se prijavite u hotel, hostel, kamp ili apartman, automatski ćete biti registrirani kod policije, što je zakonski propisano. Ukoliko odsjedate kod prijatelja molimo vas da učinite to osobno. U periodu od 24 sata registrirajte se u vama najbližoj policijskoj stanici i nemojte zaboraviti ponijeti svoju putovnicu. Ljubazno ćete biti zamoljeni da popunite nešto papirologije, procedura koja je bitna za vašu osobnu sigurnost i koja vam pomaže prebroditi ikakve neugodnosti koje se mogu dogoditi dok ste na odmoru. Putne isprave Za ulazak u Republiku Hrvatsku strani državljani moraju imati putovnicu ili neki međunarodno priznat identifikacijski dokument. Građani EU/EEA za ulazak u RH mogu koristiti i valjanu osobnu iskaznicu. Turisti mogu boraviti u Republici Hrvatskoj do tri mjeseca. Stranac kojemu za ulazak u Republiku Hrvatsku ne treba viza može boraviti u Republici Hrvatskoj najduže 90 dana u vremenskom razdoblju od 180 dana, računajući od dana prvog ulaska. Vize Svi stranci koji su nositelji valjanih schengenskih isprava, kao i oni koji su nositelji viza i dozvola boravka Bugarske, Cipra i Rumunjske, ne trebaju dodatnu (hrvatsku) vizu za Hrvatsku. U skladu s viznim sustavom Vlade Republike Hrvatske, viza je potrebna za strance koji dolaze iz zemalja čijim je državljanima potrebna viza za ulazak u Republiku Hrvatsku. Vizu je potrebno pribaviti prije ulaska u Republiku Hrvatsku. Vizu u pravilu izdaje diplomatska misija, odnosno konzularni ured Republike Hrvatske. Pregled viznog sustava koji vrijedi između Hrvatske i drugih država dostupan je pri Ministarstvu vanjskih poslova na stranicama www.mvep.hr: » Pregled viznog sustava Carina Carinski propisi Republike Hrvatske usklađeni su s propisima zemalja Europske unije. Putnici ili turisti prilikom ulaska u Hrvatsku imaju pravo na unos osobne prtljage, uključujući hranu, lijekove, oružje, i ostale stvari sukladno načinu kako to propisuju carinski propisi. Detaljne upute odnosno obavijesti o unosu pojedinih predmeta, biljaka, životinja u Hrvatsku mogu se pronaći na internetskim stranicama Carinske uprave Ministarstva Financija: www.carina.gov.hr. Kućni ljubimci Prenošenje kućnih ljubimaca preko granice moguće je samo uz posjedovanje potrebne veterinarske dokumentacije o zdravstvenome stanju životinja, pri čemu psi i mačke moraju biti označeni mikročipom. Unos do pet kućnih ljubimaca može se obaviti preko graničnih prijelaza koji su odobreni za promet određenim kućnim ljubimcima dok se prenošenje većeg broja životinja mora obaviti preko prijelaza na kojima se nalazi granična veterinarska inspekcija. » http://croatia.hr/hr-HR/Putovanje-Hrvatskom/Korisne-informacije Novac Valuta koja se upotrebljava u Istri/Hrvatskoj je kuna, 1 kuna = 100 lipa. Postoje kovanice od 1, 2, 5, 10, 20, 50 lipa te kovanice od 1, 2, 5 i 25 kuna: » www.hnb.hr/novcan/hkovanic.htm » www.hnb.hr/novcan/hnovcan.htm Vremenska zona GMT plus jedan sat u zimi te GMT plus dva sata ljeti. Električna energija Voltaža na gradskoj strujnoj mreži je 220 V, frekvencije 50 Hz, tako da posjetitelji iz SAD-a moraju upotrebljavati transformator, a posjetitelji iz Velike Britanije adapter za europsku strujnu mrežu kako bi mogli koristiti svoje električne uređaje. Državni praznici u 2017. Nova Godina Sveta tri kralja Uskrsni ponedjeljak, drugog dana Uskrsa Praznik rada Tijelovo - Svetkovina Tijela i Krvi Kristove, 60 dana ili deveti četvrtak nakon Uskrsa Dan antifašističke borbe Dan državnosti Dan pobjede i domovinske zahvalnosti i Dan hrvatskih branitelja Velika Gospa Dan neovisnosti Svi Sveti Božićni blagdani Tijekom državnih praznika sve javne ustanove su zatvorene