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Effective Date of Current Policy: 25th May 2018 Glidefern Property Management Limited and its affiliates (“We”) are committed to protecting and respecting the privacy of our website visitors. This privacy policy applies when you visit this website and sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this website you are accepting and consenting to the practices described in this policy. For the purpose of EU data protection laws, the data controller is Glidefern Property Management Limited of St. Catherine’s House Oxford Square, Oxford Street, Newbury, Berkshire, RG14 1JQ. We do not collect any personal information from you through our website except as described below. Personal information is any information that personally identifies you or from which you are identifiable, such as your name, postal address, e-mail address, or credit card information. We will collect and process the following data about you: Google Analytics When someone visits our site, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out such things as the number of visitors to the various parts of our website. This information is only processed in a way that does not identify anyone. You can view Google’s own privacy policy by click this link. You can choose to opt out of your browsing data being used by Google, by following this opt–out link. Lead Forensics Contained within our website is tracking code provided by Lead Forensics. This code enables Lead Forensics to track activity on the website and provide us with information on the IP address of the requesting computer (this data is not anonymised), the date and duration of the user’s visit, and the web pages which the user visits. The Lead Forensics tool uses IP tracking for identifying businesses and is not the same as cookies. The Lead Forensics tracking code only provides information that is readily available in the public domain. It does not, and cannot, provide individual, personal or sensitive data regarding who has visited our website. It provides information on what companies have visited our website by identifying them from their IP address. This data may be used by us to contact the business about their experience or for marketing purposes. We will not pass this data to third parties for any reason. More information can be found at www.leadforensics.com. Hotjar We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device’s IP address (captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link. You can opt‐out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt‐out link. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy. We use information held about you in the following ways: You agree that we have the right to share your personal information with: We will disclose your personal information to third parties: The data that we collect from you will be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It will also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. You are solely responsible for complying with all local laws, rules and regulations regarding online conduct and website access. When you are located in the EEA, personal information collected from you, including via the website, will be transferred to recipients in countries located outside the EEA, (including the United States where this website is hosted) which do not provide a similar or adequate level of protection to that provided by countries in the EEA. You hereby expressly consent to the transfer of your personal information to recipients, as described in this Privacy Policy, which are located outside the EEA. You can withdraw your consent at any time. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. The security of your information is important to us. We employ several different technical, administrative and physical security measures to protect any personal information you provide through our website from unauthorized access or use. You should be aware, however, that “perfect security” does not exist on the Internet, and there is always the risk that unauthorized persons may access or use your personal information. You use our website and send us such information at your own risk. We retain your personal information for as long as necessary to fulfil the purposes for which such personal information was collected and in compliance with applicable laws or otherwise for a period of 26 months. Individuals in the EEA (“European Economic Area”) have certain data subject rights which may be subject to limitations and/or restrictions. These rights include the: (i) right to request access to and rectification or erasure of their personal information; (ii) right to obtain restriction of processing or to object to processing of their personal information; and (iii) the right to data portability. Individuals in the EU also have the right to lodge a complaint about the processing of their personal information with their local data protection authority. If you have any questions as to this Privacy Policy, or wish to notify us of any errors or changes as to any personal information you provide us through this website, or if you are based in the EEA and would like to exercise your data subject rights, you can e-mail us at any time by contacting us at lakesidemanagement@nwglidefern.co.uk. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Any changes we make to our privacy policy in the future will be posted on this page. You may determine if this Privacy Policy has been revised since your last visit by referring to the “Effective Date of Current Policy” date noted at the top of this page. Please check back frequently to see any updates or changes to our privacy policy. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to lakesidemanagement@nwglidefern.co.uk.
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Ova Politika privatnosti primjenjuje se na sve usluge i stranice raspoložive na mrežnom sjedištu iskorak.hr kao i povezanim mrežnim sjedištima kojima upravlja Iskorak, osim ako nije drugačije regulirano. Posjetom ovom mrežnom sjedištu unaprijed pristajete na sadašnje i buduće uvjete ove Politike privatnosti. Ako ne želite prihvatiti ove uvjete, trebate odmah napustiti ovu internetsku stranicu. VRSTE INFORMACIJA KOJE SE PRIKUPLJAJU Postoje dvije vrste podataka koji se prikupljaju na ovom mrežnom sjedištu: Informacije koje vas osobno identificiraju i Informacije koje nisu vezane za vas osobno. Informacije koje vas osobno identificiraju (“osobni podaci”) su informacije koje vas identificiraju kao pojedinca, kao što su vaše ime, poštanska adresa, e-mail adresa, dobna skupina itd. Osobni podaci dobivaju se samo kad nam takve podatke date dobrovoljno. Iskorak koristi osobne podatke kako bi bolje razumio vaše potrebe i interese te vam pružio bolju uslugu. Na primjer, može vas se zatražiti da nam dobrovoljno navedete svoju e-mail adresu kad komunicirate s nama. Nakon što nam navedete osobne podatke, možete biti sigurni da će se oni koristiti samo i isključivo kao potpora vašem odnosu s Iskorakom. Ozbiljno shvaćamo vaše povjerenje te nećemo prodavati ili iznajmljivati vaše osobne podatke drugima. Informacije koje nisu vezane uz vas osobno (“neosobni podaci”) su informacije koje vas ne identificiraju kao pojedinca, kao što su vrsta vašeg preglednika, IP adresa, URL prethodne internetske stranice koju ste posjetili itd. Kad koristite naše mrežno sjedište, Iskorak može od vas automatski prikupiti određene vrste neosobnih podataka. Također možemo prikupiti neosobne podatke koje nam dobrovoljno navedete, kao što su informacije uključene u odgovor u nekom upitniku ili anketi. ZAŠTO PRIKUPLJAMO VAŠE PODATKE Naša primarna svrha prikupljanja osobnih podataka na mrežnom sjedištu je omogućiti vam sigurno i učinkovito iskustvo te pružiti usluge i svojstva koja bolje ispunjavaju vaše potrebe ili zahtjeve. Mi samo prikupljamo informacije koje smatramo nužnima za postizanje te svrhe. KAKO PRIKUPLJAMO PODATKE Ako odaberete određene usluge za korištenje na našem mrežnom sjedištu, možemo vas zatražiti da nam navedete kontakt te identifikacijske podatke. Kad je moguće, navodimo koja su polja potrebna, a koja nisu. Ako odaberete ne koristiti određenu uslugu ili svojstvo, ne morate navoditi kontakt niti identifikacijske podatke koji se traže. Iskorak može koristiti “cookie” tehnologiju kako bi unaprijedio vaše iskustvo na stranici i prikupio podatke za statističko izvješćivanje o mrežnom sjedištu. Cookie tehnologija ne pohranjuje vašu individualnu e-mail adresu ni bilo kakve osobne podatke o vama. Cookie je mala jedinica informacija poslanih s internetske stranice koju preglednik vašeg računala pohranjuje na vaš tvrdi disk. Ona sadrži informacije koje mogu zatrebati mrežnom sjedištu kako bi personalizirao vaše iskustvo te prikupio statističke podatke o mrežnom sjedištu, kao što su stranice koje se posjećuju, što se preuzima, naziv domene davatelja pristupa internetu te državu iz koje dolaze naši posjetitelji, kao i adrese stranica koje se posjećuju odmah prije ili nakon posjeta našem mrežnom sjedištu. Međutim, nijedan dio navedenoga ne povezuje se s vama osobno te se mjeri samo u skupnom obliku. Ako želite pretraživati bez cookiesa, možete konfigurirati svoj preglednik da odbaci sve cookiese ili vas obavijesti kad se određeni cookie postavlja. (Svaki preglednik je različit, zato pogledajte izbornik “Pomoć” svog preglednika kako biste otkrili kako promijeniti postavke za cookie.) Vaše iskustvo sa našim mrežnim sjedištem može biti drugačije ako prilagodite svoj preglednik da blokira cookies. Iskorak može prikupljati IP adrese sa svrhom upravljanja sustavima, dijagnoze problema s poslužiteljem i prikupljanja skupnih informacija (kao što je koliko se posjetitelja prijavilo na naše mrežno sjedište). Kad posjetite određenu internetsku stranicu na našem mrežnom sjedištu, naši poslužitelji bilježe vašu IP adresu. IP adresa je broj koji se automatski dodjeljuje vašem računalu kad se koristite internetom. S KIME DIJELIMO INFORMACIJE Iskorak poštuje privatnost posjetitelja ovog mrežnog sjedišta, te će sve prikupljene podatke koristiti isključivo u svrhe pružanja traženih usluga, analize i statistike. Iskorak ni u kojem trenutku neće podatke o korisnicima i posjetiteljima mrežnog sjedišta ponuditi trećim stranama kao relevantne podatke. Sigurnost vaših osobnih podataka vrlo nam je bitna te se zalažemo zaštititi informacije koje prikupimo. Naši serveri imaju sigurnosne mjere za zaštitu od gubitka, zlouporabe ili izmjene informacija koje je Iskorak prikupio od vas na našem mrežnom sjedištu. PRIHVAĆANJE POLITIKE Posjetom stranici Iskoraka vi prihvaćate odredbe i uvjete ove Politike privatnosti te mi imamo pravo koristiti vaše podatke kako je opisano u ovoj Politici privatnosti. Zadržavamo pravo izmjene ove Politike privatnosti u bilo kojem trenutku. Sve promjene politike privatnosti bit će pravodobno objavljene na ovoj stranici ili učinjene dostupnima korisnicima na neki drugi prikladan način.