http___www.infoadriatic.com_hr_faq_help__1.xml
1.1 1.2 1.3 1.4 1.5 1.6 1.7 2.1 3.1 4.1 5.1 6.1 7.1 8.1 9.1 10.1 11.1 12.1 13.1 14.1 15.1 16.1 17.1 17.2 18.1 19.1 20.1 21.1 22.1 22.2 23.1 24.1 24.2 25.1 26.1 27.1 28.1 29.1 30.1 30.2 30.3 31.1 31.2 32.1 33.1 34.1 35.1 35.2 36.1 37.1 38.1 38.2 39.1 39.2 40.1 40.2 41.1 42.1 43.1 44.1 45.1 45.2 46.1 47.1 48.1 49.1 50.1 51.1 52.1 52.2 53.1 53.2 54.1 54.2 55.1 55.2 56.1 57.1 58.1 59.1 60.1 61.1 62.1 63.1 64.1 65.1 65.2 66.1 67.1 68.1 68.2 69.1 70.1 70.2 71.1 72.1 73.1 74.1 74.2 75.1 76.1 76.2 77.1 78.1 79.1 80.1 81.1 82.1 83.1 84.1 85.1 85.2 86.1 87.1 88.1 89.1 90.1 90.2 90.3 91.1 91.2 91.3 92.1 93.1 94.1 95.1 96.1 97.1 97.2 98.1 99.1 100.1 100.2 101.1 102.1 103.1 104.1 104.2 105.1 106.1 106.2 107.1 108.1 108.2 109.1 110.1 110.2 110.3 110.4 110.5 111.1 112.1 112.2 112.3 113.1 114.1 115.1 116.1 116.2 116.3 117.1 118.1 118.2 118.3 119.1 120.1 120.2 121.1 122.1 123.1 124.1 124.2 124.3 124.4 124.5 125.1 126.1 126.2 127.1 127.2 128.1 128.2 128.3 129.1 130.1 130.2 130.3 131.1 132.1 132.2 132.3 132.4 132.5 132.6 133.1 134.1 134.2 134.3 134.4 135.1 136.1 136.2 136.3 136.4 136.5 136.6 137.1 137.2 138.1 138.2 138.3 138.4 139.1 140.1 140.2 140.3 140.4 141.1 141.2 142.1 142.2 143.1 144.1 144.2 144.3 145.1 146.1 147.1 148.1 148.2 148.3 148.4 148.5 149.1 150.1 151.1 152.1 153.1 153.2 153.3 154.1 154.2 154.3 155.1 155.2 156.1 157.1 158.1 158.2 159.1 160.1 161.1 161.2 162.1 162.2 162.3 162.4 163.1 164.1 165.1 166.1 166.2 166.3 167.1 167.2 168.1 168.2 168.3 168.4 169.1 169.2 170.1 170.2 170.3 171.1 171.2 172.1 172.2 173.1 174.1 174.2 175.1 176.1 177.1 178.1 178.2 178.3 179.1 179.2 180.1 180.2 181.1 182.1 182.2 183.1 184.1 184.2 185.1 186.1 186.2 187.1 188.1 189.1 190.1 190.2 191.1 192.1 192.2 192.3 193.1 193.2 194.1 194.2 194.3 195.1 195.2 196.1 196.2 196.3 197.1 197.2 198.1 198.2 199.1 199.2 200.1 201.1 202.1 202.2 203.1 204.1 204.2 204.3 204.4 204.5 204.6 204.7 204.8 204.9 204.10 204.11 204.12 205.1 205.2 206.1 207.1 208.1 209.1 210.1 211.1 212.1 213.1 214.1 215.1 216.1 217.1 218.1 219.1 220.1 221.1 222.1 223.1 224.1 224.2 224.3 225.1 225.2 226.1 226.2 226.3 226.4 227.1 227.2 227.3 227.4 227.5 228.1 229.1 230.1 231.1 232.1 233.1 234.1 234.2 234.3 234.4 235.1 235.2 236.1 236.2 236.3 237.1 238.1 238.2 238.3 238.4 239.1 240.1 240.2 240.3 241.1 241.2 242.1 242.2 242.3 242.4 243.1 244.1 244.2 245.1 245.2 246.1 246.2 246.3 246.4 246.5 247.1 248.1 248.2 248.3 248.4 248.5 248.6 248.7 249.1 250.1 250.2 251.1 252.1 252.2 253.1 253.2 254.1 254.2 254.3 255.1 256.1 257.1 257.2 258.1 258.2 258.3 258.4 259.1 260.1 260.2 261.1 262.1 262.2 262.3 262.4 262.5 263.1 264.1 264.2 264.3 264.4 265.1 266.1 266.2 267.1 268.1 269.1 270.1 270.2 271.1 272.1 272.2 272.3 273.1 273.2 274.1 274.2 274.3 274.4 275.1 276.1 276.2 276.3 277.1 278.1 278.2 278.3 278.4 278.5 279.1 280.1 280.2 280.3 280.4 280.5 281.1 282.1 282.2 282.3 282.4 283.1 283.2 283.3 284.1 284.2 284.3 284.4 284.5 284.6 285.1 285.2 285.3 286.1 286.2 286.3 287.1 288.1 289.1 291.1 292.1 293.1 294.1 294.2 294.3 294.4 294.5 294.6 294.7 294.8 295.1 295.2 296.1 296.2 296.3 296.4 296.5 296.6 296.7 297.1 298.1 298.2 299.1 300.1 301.1 301.2 302.1 302.2 302.3
During the work done so far, we have gathered the series of your questions and suggestions. Here we bring the most frequently asked questions, which we consider to make the usage of the site Info Adriatic even more efficient. This way, the potential guests will find out the details on the accommodation and reservation. To all those curious guests these questions will help in better surfing on these pages and in search for general tourist information. The accommodation renters and advertisers will get to know how to optimise their advertisement on the site Info Adriatic. Your questions also help us. In better understanding of your hesitations, needs and wishes and in better shaping of the pages. [1] General information [1.1] What is Info Adriatic? [1.2] Is Info Adriatic a tourist agency? [1.3] Who stands behind Info Adriatic? [1.4] Whom is Info Adriatic intended for? [1.5] What makes Info Adriatic different from other similar sites? [1.6] How often is Info Adriatic visited? [1.7] From which countries are visitors? [1.8] Can I get an insight into the attendance rate? [1.9] What kind of contents does Info Adriatic exactly offers? [2] From tourist's perspective [2.1] Can you recommend any accommodation? [2.2] Where is the list of the accommodation capacities? [2.3] Can it be trusted to published photos and texts? [2.4] How will I find out the extra information about the particular accommodation? [2.5] I don't understand English very well. Are the pages translated to some other language? [2.6] How will I reserve accommodation? [2.7] To whom and when will I pay the accommodation? [2.8] Does a renter speak foreign languages? [2.9] Where is the e-mail for contact with renter? [2.10] I have sent e-mail. Why doesn't he/she answer me? [2.11] What is residence tax and how much is it? [2.12] In the list of accommodation descriptions there is "as agreed" written on certain places. What does it mean? [2.13] What does it mean "prices approximate" or "prices starting"? [2.14] What does marks N, B+B, HB, FB mean? [2.15] What does the mark 2/3+1 mean? [2.16] How will I find the accommodation that approves house pets? [2.17] Can I look for the accommodation according to the price I am able to pay? [2.18] I used to communicate with a certain renter. I don't find him anymore. Where is he? [2.19] In certain destinations there is no accommodation. How's that? [3] Searching for extra contents [3.1] Which part of the Adriatic does Info Adriatic cover? [3.2] How can I find out more about some notion? [3.3] I get too many results. Can I reduce them? [3.4] Can I combine the criteria in the column Search Box? [3.5] Which logical operators can I use during the search? [3.6] Google has found 30 pages with a notion that I am searching for. It has shown only 10 of them? [3.7] Some notions are international, so I get results on several languages. How can I separate only one language? [3.8] I have opened a site on which a notion searched for should be. Where is that notion? [3.9] Where do you write about the timetables of ships, road report, and weather forecast? [3.10] How can I return to the Info Adriatic Homepage? [4] From advertiser's perspective [4.1] What do I get if I insert my accommodation services on the site Info Adriatic? [4.2] I have no experience with the Internet and I don't have a computer. How will I advertise my apartments? [4.3] Can my advertising of accommodation on the Internet contribute to the lengthening of the tourist season? [4.4] Does Info Adriatic guarantee the arrival of tourists to a particular renter? [4.5] How much is your agency commission per guest? [4.6] Who pays me, Info Adriatic or a guest? [4.7] Does it make a sense that we cooperate if I have my own Web site? [4.8] Can a direct link on my Web site be put as the part of advertisement? [4.9] I have a restaurant, apart from the apartments. Can I also advertise it? [4.10] Apart from the apartments, I also have a motor-camp. Can I advertise it? [4.11] I don't have the apartments, but I do have a motor-camp. Can I advertise it on the site Info Adriatic? [4.12] The apartments that I rent are not placed in the Sibenik-Knin County. Can we cooperate nevertheless? [4.13] Who and what can be advertise on your pages? [4.14] What kind of advertisements does Info Adriatic support and at which prices? [4.14.1] What does Accommodation advertisement include? [4.14.2] What does a Sponsored link include? [4.14.3] What does a Sponsored interesting thing include? [4.14.4] What does a Sponsored banner include? [4.14.5] To whom is Accommodation advertisement intended for? [4.14.6] In case of alteration of data, what is charged and what not? [4.15] Is there any automatic counter of clicks on a particular advertiser? [4.16] My apartments are air-conditioned. Why don't they show in the search results according to the criteria "air-conditioned accommodation" in the column Search Box? [4.17] How will a visitor find the site Info Adriatic and through that my offer? [4.18] What will I tell my friends, how to approach to my presentation in the fastest possible way? [4.19] On what grounds is the accommodation at the end of each destination lined up? Can I do something about the position? [4.20] Will you notify me about the expiry of yearly advertisement? [4.21] I'm content with the presentation that you have done for me. Can I use the photos for other Web sites? [4.22] Can I do photos, description of accommodation and translations by myself? [4.23] How will I know that a guest's inquiry has arrived through the site Info Adriatic? [4.24] Can I send myself an inquiry from the page where my accommodation is advertised? [4.25] When I get a guest's inquiry, in the field "To" my e-mail and your e-mail are written. What does that mean? [4.26] Does Info Adriatic have an insight into the advertisers' business? [4.27] I want to advertise. What is the following procedure? [5] Technical problems [5.1] Why can't I use the Croatian diacritics? [5.2] Why don't English, Italian and German language have Croatian diacritics? [5.3] Why doesn't Message Box in the right column function? [5.4] Why does the header show incorrect date (and day)? [5.5] Why don't the photos in the renters' list have larger dimensions? [5.6] Why don't the photos in the accommodation's presentation have larger dimensions? [5.7] Why isn't better using Javascript instead of target="_blank" for opening larger photos in the accommodations' descriptions? [5.8] I use antispam protection. Can a guest's inquiry be treated as a spam and because of that I don't receive the inquiry? [5.8.1] What is better - to use or not to use antispam protection? [5.8.2] Why does the antispam protection sometimes treats a useful message as a spam? [5.8.3] Can I adjust the antispam protection not to treat the guests' inquiries as spam? [5.8.4] How will I know if some of the messages with the sign [SPAM] is maybe a guest's inquiry? [5.9] I have received the weird message. I think it is from your address and there is a virus in the Attachment. Am I right? [5.10] I'm searching Info Adriatic according to your instructions. I get only old results. Why is that? [6] Diverse, but important [6.1] Is it allowed to transfer the contents published on the pages Info Adriatic? [6.2] Is there a printed version of the site Info Adriatic? [6.3] What do the bars along the destination title in the left column? [6.4] What do the colours and symbols mark on the map, on the front page? [6.5] I'm interested in the link exchange. What is the procedure? [6.6] Can Info Adriatic cooperate with tourist agencies? [6.7] Does Info Adriatic look for co-operators, translators, commercialists? [6.8] I wish to send you an Attachment. Which is your e-mail? [1.1] What is Info Adriatic? Info Adriatic is a tourist site intended for the presentation of 30 destinations of the Sibenik-Knin County, associated accommodation capacities and other related products and services. [1.2] Is Info Adriatic a tourist agency? You try to take Info Adriatic as an online postcard of the Sibenik-Knin County. Or as a catalogue of accommodation, with whose help a visitor contacts directly with the propriety owner, without our intercession and without our provisions. [1.3] Who stands behind Info Adriatic? Info Adriatic is published by the company Sprait d.o.o. from Sibenik. We write more information about it in the column About Us. [1.4] Whom is Info Adriatic intended for? Info Adriatic is intended for those visitors who are in any possible way interested in the tourism in the Sibenik-Knin County. These are mostly, on one-side tourists, and on the other side tourist workers. [1.5] What makes Info Adriatic different from other similar sites? First of all, Info Adriatic is specialised in the Sibenik-Knin County (which others are not). It gathers and produces the contents mostly in its own arrangement, securing the objectivity and originality of published data. It pays special attention to the photo and text quality. It is completely published on five languages. It provides a direct contact between a guest and property owner, without any agency provisions. [1.6] How often is Info Adriatic visited? During the last year, Info Adriatic was visited by 500.000 unique visitors (according to Webalizer 2.01). The attendance curve is bell-shaped, bigger in spring and summer, and lesser in autumn and winter. In yearly average, Info Adriatic is daily visited by around 1000 visitors interested in tourism in the Sibenik-Knin County. [1.7] From which countries are visitors? During the last year, the visitors' countries were represented in following order (according to Webalizer 2.01): Croatia, Unknown, .net, Italy, .com, Austria, Germany, Hungary, the Czech Republic, Slovenia, Bosnia and Herzegovina, Switzerland, the Netherlands... [1.8] Can I get an insight into the attendance rate? Of course. The attendance rate of Info Adriatic is monitored by StatCounter. You can see the statistics here. [1.9] What kind of contents does Info Adriatic exactly offers? Info Adriatic describes 30 destinations of the Sibenik-Knin County. It presents the accommodation capacities through photos and words (hotels, villas, apartments) and publishes the contact data of their owners. Further more, Info Adriatic writes the interesting facts related to this part of the Adriatic and through numerous links directs You to all useful tourist contents. [2.1] Can you recommend any accommodation? We relate to all accommodation capacities the same way. Your mission is to search and choose the accommodation You find the most suitable. [2.2] Where is the list of the accommodation capacities? At the end of each destination, in the column "Accommodation" (unless there are no registered capacities for this destination). [2.3] Can it be trusted to published photos and texts? Yes. That is exactly why Info Adriatic is different from the other sites of this kind, even from tourist agencies. Actually, we gather materials (photos and texts) in our own arrangement. We visit each building and we talk to the responsible people on the spot. However, Info Adriatic cannot take the responsibility for the accuracy and completeness of the data, which is fully discussed in the column Copyright. [2.4] How will I find out the extra information about the particular accommodation? While talking directly with the owner that is the accommodation manager. His/Her data are published in the column Contact particular accommodation. [2.5] I don't understand English very well. Are the pages translated to some other language? Yes. Info Adriatic is published on English, Croatian, Italian, German and Czech language. The language menu, with appertaining flag, is placed in the upper right corner of the pages. [2.6] How will I reserve accommodation? You will make a direct contact with the owner or accommodation manager. In Your first approach we suggest You say where You are from, how many of You there are, what age You are, for which term or terms You are interested in and possible other wishes or conditions. If You wish to reserve the accommodation, the majority of owners will ask You certain amount (caution money) to be paid in advance, so that they could save the accommodation for You. [2.7] To whom and when will I pay the accommodation? You pay directly to the accommodation renter. It is most probable that the renter will ask You to pay certain amount (caution money) in advance, so that he/she could save the accommodation for You. In that case, they will get You the data of their own bank account. You will pay the main part of the payment when You arrive. However, these are all just lines of direction. You have to come to terms with the particular owner regarding the amount and the way of payment. [2.8] Does a renter speak foreign languages? The languages on which the renter can come to understanding are given in the column Contact the particular accommodation. If You approach them by phone and cannot come to understanding, try other telephone numbers of the same renter (if there are any). Maybe some other reliable person answers Your call and with whom You could easier come to understanding with. Or approach them by e-mail (if renter has it). [2.9] Where is the e-mail for contact with renter? Aiming at the keeping down Spam mails, e-mail is not presented publicly. If You want to make a contact with a renter, through e-mail, You need to fill in a form that is placed at the end of the accommodation's presentation. You can also get a form with a click on the symbol of an envelope that is placed in the column Contact particular renter. After filling the form and checking the correctness of the data filled in, with a click on the key "Send", the content of this form will be sent to e-mail of a renter. A renter, who doesn't have e-mail, neither has the mentioned symbol, nor a form. And that of course doesn't lessen the value of his/her accommodation, because there are renters who don't have an e-mail address, but offer a very quality and interesting accommodation. [2.10] I have sent e-mail. Why doesn't he/she answer me? Whether a renter will answer Your mail and when, we cannot know. However, from the past experience we know that many renters don't open their e-mails every day. Try contacting them by phone or finding some other (more prompt) renter. Furthermore, take care of Your antispam filter (if You actually use any), because if the strict criteria is used, there is a possibility to get the answer of a renter marked as [SPAM]. [2.11] What is residence tax and how much is it? The residence tax (sojourn tax) is revenue of Tourist Boards. It has to be paid either by native or foreign citizens on each realized overnight. The amount of residence tax depends on tourist place and term of stay. For making things clearer, adults pay around 1€ per day, people from 12 to 18 0.5€, while children up to 12 years old are free of charging tax residence. [2.12] In the list of accommodation descriptions there is "as agreed" written on certain places. What does it mean? That means that You will have to make extra arrangements about the mentioned thing with the owner. For example if it says: washing machine (as agreed) that can mean that the owner would gladly offer You the service of washing laundry. [2.13] What does it mean "prices approximate" or "prices starting"? Some renters have several different prices inside a month. In some cases, due to limited space of price list, we were forced to write average (approximated) or starting prices. In any case (even when it doesn't have the mentioned mark), You have to check the prices before making the reservation. [2.14] What does marks N, B+B, HB, FB mean? N - nights, B+B - bed+breakfast, HB - half board, FB - full board. [2.15] What does the mark 2/3+1 mean? It is usual marking of rooms/beds. The mark 2/3+1 indicates an apartment that has two triple-bedded rooms and extra bed (mostly in the living room/dining room). If for some hotel there are marks 1/2 and 1/3 that means these rooms are double-bedded and triple-bedded. These marks have to be considered in the context of the accommodation description (text underneath the photos). However, You have to receive the final confirmation regarding the capacity and number of beds one more time from a particular renter. [2.16] How will I find the accommodation that approves house pets? Use the column Search Box. [2.17] Can I look for the accommodation according to the price I am able to pay? You have to look at the price list of every accommodation that You like. [2.18] I used to communicate with a certain renter. I don't find him anymore. Where is he? We suppose You are looking for him under the exact destination and that You haven't made the mistake. In that case, the renter concerned stopped advertising on our site or he hasn't paid and is automatically excluded. Check it out; maybe there has just been a change in the renters' order. [2.19] In certain destinations there is no accommodation. How's that? In debatable destinations actually there is accommodation, but they don't advertise themselves on our site. [3.1] Which part of the Adriatic does Info Adriatic cover? Info Adriatic covers the part of the Middle Adriatic, that is the part of the Northern Dalmatia. It is about The Sibenik-Knin County which location we show on the Homepage. [3.2] How can I find out more about some notion? You can do that by writing that notion in the search box (in the left corner, under the logo of Google), mark InfoAdriatic.com (if You want to search Info Adriatic) or Internet (if You want to search the whole Web) and click on the key "Search!" [3.3] I get too many results. Can I reduce them? Try to take into account a declension, plural and other word formation. It does make a difference if You write down "croatia" or "croatian". You also have to add one or more looked-for words to a word already put down that will help You reduce the number of the pages. If You know an exact phrase, write it in quotation marks. [3.4] Can I combine the criteria in the column Search Box? You will do the combinations "by hand", by writing down the criteria (keywords) in a search box (in the left column, under the logo Google), with marking InfoAdriatic.com. [3.5] Which logical operators can I use during the search? The most often operators that You will use are "+", "-", "OR" and word (or phrase) in quotation marks. During the search of two or more words, "AND" isn't necessary. More about the operators that Google supports, You can read in the column Help/Advanced Search. [3.6] Google has found 30 pages with a notion that I am searching for. It has shown only 10 of them? It is OK. Now go to the second page of the results. And then on the third. In the column Preferences/Number of Results You can adjust the number of shown results on one page. [3.7] Some notions are international, so I get results on several languages. How can I separate only one language? You will add one more word for which You are sure it is placed on obtained pages, but which is characteristic for the language You prefer. For e.g. a word "hotel" will give You results on English, Croatian and German. While "hotel" and "unterkunft" will give You results only on German. [3.8] I have opened a site on which a notion searched for should be. Where is that notion? You use Edit/Find (on This Page) in Your Internet-browser, write down a notion and click on Find Next. If the notion exists, it will be marked. [3.9] Where do you write about the timetables of ships, road report, and weather forecast? Numerous links in the left and right column, and the links described in the column Useful links and Links exchange, will lead You to all the information that You are searching for. The seven day weather forecast, has been published on the site Info Adriatic, surely it is one of the most detailed forecasts for Sibenik area. [3.10] How can I return to the Info Adriatic Homepage? In any moment You can click on the logo of Info Adriatic and there You are on the Homepage. [4.1] What do I get if I insert my accommodation services on the site Info Adriatic? You get permanent presence on the Internet. Where the tourists are. If You register Your accommodation, You present and make available You offer to tourists. [4.2] I have no experience with the Internet and I don't have a computer. How will I advertise my apartments? Although we advice You to keep up with the new technologies, no previous knowledge or possession of the computer is necessary to register Your accommodation on the pages of Info Adriatic. The important thing is that tourists go to the Internet, and the statistics show they do it every day. [4.3] Can my advertising of accommodation on the Internet contribute to the lengthening of the tourist season? Of course. Besides, it will contribute to the quality of guests, complete taking advantage of the capacities and all that in advance to enable You to prepare Yourself to receive tourists in full splendour. [4.4] Does Info Adriatic guarantee the arrival of tourists to a particular renter? What Info Adriatic guarantees are the site visitors - interested in tourism in the Sibenik-Knin County. With whom they will make a contact and what kind of accommodation they will choose depends upon their wishes and renter's offer, that is advertisers. [4.5] How much is your agency commission per guest? Info Adriatic doesn't take agency commission. It charges the advertising on our site per a year, regardless of realized business. [4.6] Who pays me, Info Adriatic or a guest? Guest. [4.7] Does it make a sense that we cooperate if I have my own Web site? Of course it makes. We suppose that Info Adriatic has immeasurably more attendance rate than Your Web site. [4.8] Can a direct link on my Web site be put as the part of advertisement? Yes. That is what we also practise to do in the column Contact particular advertisement. However, we do request, according to the rules of links exchange, placing the link to our Homepage somewhere on Your Web site (e.g. in the column Useful links, Friendly links or similar ones). [4.9] I have a restaurant, apart from the apartments. Can I also advertise it? Yes. Along with the presentation of Your accommodation, we will dedicate one, two or three (of six) photos to Your extra content (restaurant). We will also dedicate some space in the accommodation's description. [4.10] Apart from the apartments, I also have a motor-camp. Can I advertise it? Yes. Along with the presentation of Your accommodation, we will dedicate one, two or three (of six) photos to Your extra content (restaurant). We will also dedicate some space in the accommodation's description. [4.11] I don't have the apartments, but I do have a motor-camp. Can I advertise it on the site Info Adriatic? There is a possibility. But unfortunately not within the base of accommodations' capacities. [4.12] The apartments that I rent are not placed in the Sibenik-Knin County. Can we cooperate nevertheless? Unfortunately no. [4.13] Who and what can be advertise on your pages? All physical people and legal entities, whose products and services are in any way related to the tourism of the Sibenik-Knin County, can advertise on the site Info Adriatic. Well, there can be advertised: rooms, apartments, vacation houses, villas, boards and lodgings, hotels, motels, then motor-camps, restaurants, taverns, rural, sport and health tourism, mega-stores, amusement clubs, agencies, trips, attractions, cruises, tourist buildings and locations, souvenirs, as well as other interesting things and information. [4.14] What kind of advertisements does Info Adriatic support and at which prices? Info Adriatic supports three programs of advertisements. On the first place there is Accommodation advertisement that makes the central part of the site (the base of accommodation capacities). The price is 720HRK per year. The second type of advertisement on the site Info Adriatic is Sponsored link. It is placed in the right column, beneath Message Box and it is shown on all pages, on all languages. It directs a visitor on some external site or on some other advertisement within the site Info Adriatic. The price is 2400HRK per year. The third type of advertisement is Sponsored interesting thing. Its title is placed in the right column, above Message Box and it is shown on all pages and on all languages. It directs a visitor on a particular interesting thing in the column Did you know and from there on the destination according to wish. The price is 4800HRK for a year of advertisement. The payment is done in a seven days time from the moment of the publication of the content on the site Info Adriatic. We also have the possibility to offer an exclusive, graphically designed advertising space in the header of all pages - so called Sponsored banner. The price is 2400HRK for a week. [4.14.1] What does Accommodation advertisement include? The Accommodation advertisement includes: - taking six photos (one to two of exterior, three to four of the interior and one photo of surroundings or some other detail), - the accommodation's description (a text up to 600 characters, not taking into consideration spaces between), - tabular description of the data (contact, offer, extra contents, notes and prices). [4.14.2] What does a Sponsored link include? Sponsored link includes: - link title (text up to 25 characters, not taking into consideration spaces between), - link description (text up to 50 characters, not taking into consideration spaces between). [4.14.3] What does a Sponsored interesting thing include? Sponsored interesting thing includes: - taking six photos (one visible, the other five reachable through links in the text), - title of interesting thing (text up to 150 characters, not taking into consideration spaces between), - description of interesting thing (text up to 900 characters, not taking into consideration spaces between). [4.14.4] What does a Sponsored banner include? Sponosored banner include: - elaboration of static (.jpg) or animated (.gif) banner of dimensions 395x60px, sizes up to 15kB. [4.14.5] To whom is Accommodation advertisement intended for? Accommodation advertisement, that is the base of accommodation capacities is conceived for those who wish to advertise rooms, apartments, vacation houses, villas, boards and lodgings, hotels and motels. But also for those who apart from the mentioned have something else to offer (e.g. apart from the accommodation they have a restaurant, motor-camp or practise rural tourism). If You have something of the mentioned, we kindly recommend this type of advertisement, regardless of You having the Web site or not. Sponsored link is intended for those who wish to increase the attendance rate of their own Web sites (or their own advertisement within the site Info Adriatic) by that aimed group. Unless an external Web site is not in accordance with the concept of the site Info Adriatic, we retain the right to refuse a sponsored link of the very same. Sponsored interesting thing is intended for those to achieve the major effect. To those who give a part of the yearly budget for marketing, and who have a confidence in quality and efficiency of the site Info Adriatic. The condition of a sponsored interesting thing is that it must be conceived as an interesting thing. If it is not (or cannot be) and if it is not in accordance with the concept of the site Info Adriatic, we retain the right to refuse the suggestion for the sponsored interesting thing. Sponsored banner is intended for the situation where the swift and effective action must take place. It is favourable for the pubblication of events, announcements of season, call for action drives and last-minute arrangements or for some other form of advertising campaign. Due to its perceptibility and aggressiveness, its pubblication is limited on a week. Sponosored banner is not in rotation with other banners, which means it can be occupied for a specified time period only by one advertiser. Optimal results are given in spring and summer when it is shown approximately 40.000 times in a week. [4.14.6] In case of alteration of data, what is charged and what not? When the contents are established and the advertisement begins, the following price list is in order: - alteration or addition of numeral data (prices, phone numbers, account, address, and e-mail) is free, - alteration or addition of accommodation description is charged 120HRK, - alteration or addition of photos is charged 120HRK. [4.15] Is there any automatic counter of clicks on a particular advertiser? Aiming to avoid any attempt of manipulation, we don't have any automatic counters of clicks. In other words, You or someone else would get into temptation to create a false image of attendance by clicking on it. Don't fall for the numbers. The only things that You should be interested in are - how many inquiries You had, that is how many reservations You have realized. [4.16] My apartments are air-conditioned. Why don't they show in the search results according to the criteria "air-conditioned accommodation" in the column Search Box? It takes a bit of time, estimated in days, that Googlebot (Googlebot is the Google's Web-crawling robot) restores its data base for the whole Web. That period used to be a month, known under the title "Google dance", and today it is much shorter. However, when exactly, under which criteria and which contents the next update of the data base will include, we do not know. [4.17] How will a visitor find the site Info Adriatic and through that my offer? Sprait d.o.o. invests many resources into the advertisement of the site Info Adriatic. It does that with the help of advertising banners, mailing lists, sponsored news and links. Info Adriatic is also a highly positioned in the results of search for many keywords. The result of this bilingual marketing arrangement is evident in the number and quality of visitors. [4.18] What will I tell my friends, how to approach to my presentation in the fastest possible way? Each renter gets a so-called quick link through which he/she can approach its presentation in the fastest possible way. That link is visible in the column Contact particular renter. Tell that link to Your friends. [4.19] On what grounds is the accommodation at the end of each destination lined up? Can I do something about the position? The person who registered first is on the top of the list, the one who registered last is placed on the bottom of the list. The one who doesn't pay within the following seven days since the moment of the presentation's expiry is automatically excluded from the list. With the renewed inclusion (which is a free of charge service) comes on the bottom of the list. With this procedure we stimulate regular advertisement and payment, which are the pre-condition of the successful marketing and business. [4.20] Will you notify me about the expiry of yearly advertisement? Sure. Around two weeks before the expiry of the yearly advertisement You will receive the registered letter in which we will notify You about the date of the advertisement expiry. [4.21] I'm content with the presentation that you have done for me. Can I use the photos for other Web sites? Unfortunately no. The photos done by our worker for Info Adriatic are the property of the company Sprait d.o.o. and their commercial usage outside the site Info Adriatic is not permitted. However, if You like the photos and You need to use them for other, commercial purposes, we can cede Royalty Free licence, which gives You the right to use them for different purposes (prospects, other Web sites) unlimited number of times. The price of six photos is 300HRK, while 12 photos cost 500HRK. We deliver photos developed (15x10cm) and recorded on CD in two dimensions (800x600px and 400x300px). [4.22] Can I do photos, description of accommodation and translations by myself? Considering photos, You can, but we have to see their authenticity at first hand. Along with them, they have to satisfy our standards with the content, dimensions and quality. You are also obliged to take care of the copyright of the photos that You send, while the price of advertisement is not lessened. If You wish to make the description Yourself, the content of the text has to satisfy our standards. Superlatives, exclamation forms and similar things are not accepted. The text should not have more than 600 characters (not taking into consideration spaces between), while the advertisement price is not lessened. We retain the right to choose photos and correct texts. [4.23] How will I know that a guest's inquiry has arrived through the site Info Adriatic? If You have an e-mail address and a visitor has sent You the inquiry using the form that is placed at the end of Your presentation, in the same inquiry it will be written that it has arrived through the site Info Adriatic. If a guest sends You an e-mail without the mentioned form (e.g. through Your Web site on which he/she arrived with the help of the site Info Adriatic) or if he/she addresses You via fax or phone, You will find whether he/she contacted You through the site Info Adriatic by simply asking him/her. [4.24] Can I send myself an inquiry from the page where my accommodation is advertised? Of course. We recommend doing that, so that You can witness the proper operation of the system. [4.25] When I get a guest's inquiry, in the field "To" my e-mail and your e-mail are written. What does that mean? It means that a copy of the inquiry has been sent to our address. We do that for safety reason: avoiding Spam, insight into the site abuse and for archiving. Each continuation of the correspondence between You and a guest is no longer done through the form on the site Info Adriatic and doesn't enter our archive. [4.26] Does Info Adriatic have an insight into the advertisers' business? Absolutely no. [4.27] I want to advertise. What is the following procedure? After calling the company Sprait d.o.o. (contact data can be found in the column About Us) we arrange to meet. Then our worker takes the photos with You and fills in a form of the data. That completes Your part of the work and we still have to make the description of the accommodation, translate it, process the photos, fill in the data and publish all that on the pages Info Adriatic. The payment is done within seven days from the moment of the publishing. [5.1] Why can't I use the Croatian diacritics? In Your browser You choose View>Encoding and shut down Auto-select. If the problem still exists, (or Auto-select has already been shut down), try choosing Central European (Windows) or Central European (ISO) and click Refresh. [5.2] Why don't English, Italian and German language have Croatian diacritics? Because the above mentioned languages use Code page conversion table (charset) ISO-8859-1, while Croatian language uses ISO-8859-2, so there are usually problems in the presentation of their characteristic letters, if wished to be combined. To avoid these troubles, we have decided to write English, German and Italian consistently with their Code page conversion table and keyboard - without Croatian diacritics. However, if You find some name or title and You wish to know how it is written originally, visit the Croatian version of the same page. The easiest way to do that is to add subdirectory /hrvatska in the Address Bar of Your browser (if You use English) or /croazia, that is /kroatien (if You use Italian, that is German language), while the rest of the address remains the same. For example on the address: http://www.infoadriatic.com/did_you_know_04.shtml#4.1 You can find out who famous native of Sibenik are (on English), while on the address: http://www.infoadriatic.com/hrvatska/did_you_know_04.shtml#4.1 You can find how their names are originally written (on Croatian language). [5.3] Why doesn't Message Box in the right column function? Message Box uses advanced functions of the browser. In order to use it without any problems, You should do the up-date of Your browser. The users of Internet Explorer can do it here. All the other things on the site Info Adriatic should function faultlessly even on the older versions of the browser. [5.4] Why does the header show incorrect date (and day)? Because it is the system date (and day) of Your computer and it is not adjusted. Choose Start>Settings>Control Panel>Date/Time and adjust Your date (and day). [5.5] Why don't the photos in the renters' list have larger dimensions? Because it isn't the place where the photos should and could be with bigger dimensions. [5.6] Why don't the photos in the accommodation's presentation have larger dimensions? We hope that You know that clicking on the smaller photo You get the same photo with larger dimensions. And the last one isn't larger because further enlargement doesn't have any information value, it only extends the loading time. [5.7] Why isn't better using Javascript instead of target="_blank" for opening larger photos in the accommodations' descriptions? Maybe it is more beautiful, but surely not better. Well, it is known that firewall and anti-pop protection have been more and more used, which often blocks Javascript. During the preparation of the site Info Adriatic we always went for safer version (instead of more beautiful) and that is why we have decided to show larger photos in the way that is understood by every computer on the world. [5.8] I use antispam protection. Can a guest's inquiry be treated as a spam and because of that I don't receive the inquiry? Unfortunately, the situation that You have stated is known to all those that use antispam protection. Antispam protection can mark a harmless message as a spam, and then, depending on how You defined Your precepts, erase it from the server or send it to You with a sign [SPAM]. To make it more clear, this is not a problem of Info Adriatic, but of the antispam protection that You have been using and it is very complex. We advise You to be caution while choosing and using the antispam protection. [5.8.1] What is better - to use or not to use antispam protection? You should decide on the best solution for You. If You receive a lot of spam, You should use the antispam protection. If the spam is a rarity to You, You don't need the antispam protection. [5.8.2] Why does the antispam protection sometimes treats a useful message as a spam? There are many reasons for it and no one can answer You on this question with complete certainty. In order to make the traffic of always new forms and techniques of spam sending, the manufacturers of antispam protection use heuristic algorithm of spam detection. Unfortunately, one of four results of this detection can be "false positive" and that is the reason why the tender of security protection cannot guarantee not to treat a useful message as a spam. E.g. some message is sent by Perl script across a domain of high risk and its complete title is written in capital letters. Such message can be marked as [SPAM], without actually being one. [5.8.3] Can I adjust the antispam protection not to treat the guests' inquiries as spam? There are more types of antispam protection, of different effect and quality. Almost all of them have so called "White lists" in which You can define domains and addresses of those senders whose message You would always like to get (even if it is a spam). In the case of the guests' inquiries, the technique of "White lists" is not possible because You don't know from where the following inquiry will arrive. However, what you can do is to decrease the sensitivity of antispam protection (if a protection offers something like that) or adjust that spam are not erased on the server, but You Yourself control all the messages with the sign [SPAM] and erase them on Your computer (which we recommend at least until You convince Yourself in the proper operation of the antispam protection). You can also turn off Your antispam protection. [5.8.4] How will I know if some of the messages with the sign [SPAM] is maybe a guest's inquiry? You can know it by its subject. The inquiry realized through the pages of Info Adriatic will have a subject [Info Adriatic Mailer]. To make the procedure more automatic, You can use the so called rules in the Outlook Express (Message>Create Rule From Message...) according to which the messages will automatically be sent to defined folders. The rules can be defined according to the mentioned subject that is Subject line. [5.9] I have received the weird message. I think it is from your address and there is a virus in the Attachment. Am I right? The inquiries that arrive through the site Info Adriatic don't contain Attachment! If You receive a message that is similar to the guest' inquiry by its content (e.g. subject), and has an Attachment in itself, be very careful, because it is the most probably sent from a contained computer. Also, if You receive a "weird" message that looks like being sent from our address, be very careful, because it is probably sent from a contained computer. On these and similar messages don't respond, but ignore them or report them to the abuse service of Your ISP. On the other hand, if You really receive a message from us, it will not be "weird". Our message will have clear information, contact data and possible cancelling of the registration to our mailing list. [5.10] I'm searching Info Adriatic according to your instructions. I get only old results. Why is that? Maybe in the meantime there were no changes in relation to the notion that You are searching for. However, if in the Message Box You always see the same messages, and then it is time to click Refresh in Your browser. To make this Refresh automatic, choose Tools>Internet Options...>Settings... and mark Automatically. [6.1] Is it allowed to transfer the contents published on the pages Info Adriatic? We write more about it in the column Copyright. [6.2] Is there a printed version of the site Info Adriatic? [6.3] What do the bars along the destination title in the left column? They graphically show the number of published accommodation capacities in the particular destination. [6.4] What do the colours and symbols mark on the map, on the front page? The grey colour mark land, dark grey borders and the Sibenik-Knin County, blue rivers, green National Parks and red one road. There are three types of thickness of red lines. The thin one marks state road (e.g. road Drnis-Knin is a state road No. 33). Thicker line marks main roads (e.g. the Adriatic highway is the state road No. 8 or E65). The thickest red line marks highways, the traffic that is charged (e.g. A1 is a highway). Regional and local roads are not marked on this map. The other symbols are orientation. They direct You two airports, sea full of fish, numerous marinas and possibility of walks and mountain climbing in the hinterland. [6.5] I'm interested in the link exchange. What is the procedure? If Your site deals with the tourism or travels (in the largest sense of this notion), if Your attendance rate is bigger or equal to ours, if Your Homepage has bigger or equal PageRank to ours (PageRank is the Google's measure of the importance of page), we will gladly exchange links with You. Send us Your Web address and the site's description on one of the languages we support and we will translate it on other languages. You have to be objective and realistic; write down what the site consists of, and not what it should consist of. Try writing down a sentence instead of listing, maximum length of 140 characters. We reserve the right to refuse the proposition for links exchange, as well as the right to correct a text. The link will be put into the column Links exchange. We also expect a short specification of Your conditions, that is the offer for links exchange. [6.6] Can Info Adriatic cooperate with tourist agencies? Info Adriatic is specialized in the Sibenik-Knin County and it works on the basis of a direct contact between a guest and a renter and it retains the right on the published material. These are the reasons why the possibility of cooperation with other sites and tourist agencies is very limited. [6.7] Does Info Adriatic look for co-operators, translators, commercialists? In this moment we don't look for translators, but we will gladly show the work insight to those commercialists who wish to join our "field team". [6.8] I wish to send you an Attachment. Which is your e-mail? For safety reasons, we don't accept Attachments from unknown sources nor do we publish publicly an e-mail. We kindly ask You to tell us more about what and why You want to send it, by using the column Contact Us. If the documents exchange proves to be necessary, we will make a contact afterwards without the mentioned column.
1.1 1.2 1.3 1.4 1.5 1.6 1.7 2.1 3.1 4.1 5.1 6.1 7.1 8.1 9.1 10.1 11.1 12.1 13.1 14.1 15.1 16.1 17.1 17.2 18.1 19.1 20.1 21.1 22.1 22.2 23.1 24.1 24.2 25.1 26.1 27.1 28.1 29.1 30.1 30.2 30.3 31.1 31.2 32.1 33.1 34.1 35.1 35.2 36.1 37.1 38.1 38.2 39.1 39.2 40.1 40.2 41.1 42.1 43.1 44.1 45.1 45.2 46.1 47.1 48.1 49.1 50.1 51.1 52.1 52.2 53.1 53.2 54.1 54.2 55.1 55.2 56.1 57.1 58.1 59.1 60.1 61.1 62.1 63.1 64.1 65.1 65.2 66.1 67.1 68.1 68.2 69.1 70.1 70.2 71.1 72.1 73.1 74.1 74.2 75.1 76.1 76.2 77.1 78.1 79.1 80.1 81.1 82.1 83.1 84.1 85.1 85.2 86.1 87.1 88.1 89.1 90.1 90.2 90.3 91.1 91.2 91.3 92.1 93.1 94.1 95.1 96.1 97.1 97.2 98.1 99.1 100.1 100.2 101.1 102.1 103.1 104.1 104.2 104.3 105.1 106.1 106.2 107.1 108.1 108.2 109.1 110.1 110.2 110.3 110.4 110.5 110.6 111.1 112.1 112.2 112.3 113.1 114.1 115.1 116.1 116.2 116.3 117.1 118.1 118.2 118.3 119.1 120.1 120.2 121.1 122.1 123.1 124.1 124.2 124.3 124.4 125.1 126.1 126.2 127.1 127.2 128.1 128.2 128.3 129.1 130.1 130.2 130.3 131.1 132.1 132.2 132.3 132.4 132.5 132.6 133.1 134.1 134.2 134.3 134.4 135.1 136.1 136.2 136.3 136.4 136.5 136.6 137.1 137.2 138.1 138.2 138.3 138.4 139.1 140.1 140.2 140.3 140.4 141.1 141.2 142.1 142.2 143.1 144.1 144.2 144.3 145.1 146.1 147.1 148.1 148.2 148.3 148.4 148.5 149.1 150.1 151.1 152.1 153.1 153.2 153.3 154.1 154.2 154.3 155.1 155.2 156.1 157.1 158.1 158.2 159.1 160.1 161.1 161.2 162.1 162.2 162.3 162.4 163.1 164.1 165.1 166.1 166.2 166.3 167.1 167.2 168.1 168.2 168.3 168.4 169.1 169.2 170.1 170.2 170.3 171.1 171.2 172.1 172.2 173.1 174.1 174.2 174.3 175.1 176.1 177.1 178.1 178.2 178.3 178.4 179.1 179.2 180.1 180.2 181.1 182.1 182.2 183.1 184.1 184.2 184.3 185.1 186.1 186.2 187.1 188.1 189.1 190.1 190.2 190.3 191.1 192.1 192.2 193.1 193.2 194.1 194.2 195.1 195.2 196.1 196.2 197.1 197.2 198.1 198.2 199.1 199.2 200.1 201.1 202.1 202.2 203.1 204.1 204.2 204.3 204.4 204.5 204.6 204.7 204.8 204.9 204.10 204.11 204.12 205.1 205.2 205.3 206.1 207.1 208.1 209.1 210.1 211.1 212.1 213.1 214.1 215.1 216.1 217.1 218.1 219.1 220.1 221.1 222.1 223.1 224.1 224.2 224.3 225.1 225.2 226.1 226.2 226.3 226.4 227.1 227.2 227.3 227.4 227.5 228.1 229.1 230.1 231.1 232.1 233.1 234.1 234.2 234.3 234.4 235.1 235.2 236.1 236.2 236.3 237.1 238.1 238.2 238.3 238.4 239.1 240.1 240.2 240.3 241.1 241.2 242.1 242.2 242.3 242.4 243.1 244.1 244.2 245.1 245.2 246.1 246.2 246.3 246.4 246.5 247.1 248.1 248.2 248.3 248.4 248.5 248.6 248.7 249.1 250.1 250.2 251.1 252.1 252.2 253.1 253.2 254.1 254.2 254.3 255.1 256.1 257.1 257.2 258.1 258.2 258.3 258.4 258.5 259.1 260.1 260.2 261.1 262.1 262.2 262.3 262.4 262.5 263.1 264.1 264.2 264.3 264.4 265.1 266.1 266.2 267.1 268.1 269.1 270.1 270.2 271.1 272.1 272.2 272.3 273.1 273.2 274.1 274.2 274.3 274.4 275.1 276.1 276.2 276.3 277.1 278.1 278.2 278.3 278.4 278.5 279.1 280.1 280.2 280.3 280.4 280.5 280.6 281.1 282.1 282.2 282.3 282.4 282.5 283.1 283.2 283.3 284.1 284.2 284.3 284.4 284.5 284.6 284.7 284.8 285.1 285.2 285.3 286.1 286.2 286.3 287.1 288.1 288.2 289.1 291.1 292.1 293.1 294.1 294.2 294.3 294.4 294.5 294.6 294.7 294.8 294.9 294.10 295.1 295.2 296.1 296.2 296.3 296.4 296.5 296.6 296.7 297.1 298.1 298.2 299.1 300.1 301.1 301.2 302.1 302.2 302.3
Tijekom dosadašnjeg rada prikupili smo niz vaših pitanja i sugestija. Ovdje iznosimo najčešće postavljena pitanja, za koja smatramo da će pridonijeti efikasnijem korištenju stranica Info Adriatic. Tako će potencijalni gosti saznati detalje o smještaju i rezervaciji. Radoznalim čitateljima pitanja će pomoći u boljem surfanju stranicama i traganju za turističkim informacijama općenito. A iznajmljivači smještaja i oglašivači saznat će kako optimizirati svoje oglašavanje na stranicama Info Adriatic. Vaša pitanja pomažu i nama. U vidu boljeg razumijevanja vaših nedoumica, potreba i želja, te još boljeg oblikovanja stranica. [1] Općenito o stranicama [1.1] Što je to Info Adriatic? [1.2] Da li je Info Adriatic turistička agencija? [1.3] Tko stoji iza stranica Info Adriatic? [1.4] Kome je Info Adriatic namijenjen? [1.5] U čemu se Info Adriatic razlikuje od drugih sličnih stranica? [1.6] Koliko je posjećen Info Adriatic? [1.7] Iz kojih zemalja su posjetitelji? [1.8] Mogu li dobiti uvid u statistiku posjećenosti? [1.9] Kakve točno sadržaje nudi Info Adriatic? [2] Iz perspektive turista [2.1] Možete li mi preporučiti neki smještaj? [2.2] Gdje se nalazi popis smještajnih kapaciteta? [2.3] Može li se vjerovati objavljenim slikama i tekstovima? [2.4] Kako ću saznati dodatne informacije o konkretnom smještaju? [2.5] Slabo razumijem engleski. Jesu li stranice prevedene na neki drugi jezik? [2.6] Kako ću rezervirati smještaj? [2.7] Kome ću i kada platiti smještaj? [2.8] Govori li iznajmljivač strane jezike? [2.9] Gdje je e-mail za kontakt s iznajmljivačem? [2.10] Poslao sam iznajmljivaču e-mail. Zašto mi ne odgovara? [2.11] Što je to boravišna pristojba i koliko iznosi? [2.12] U tabeli opisa smještaja ponegdje piše "po dogovoru". Što to znači? [2.13] Što znači "cijene su orijentacione" ili "cijene su početne"? [2.14] Što znače oznake N, N+D, PLP, PP? [2.15] Što znači oznaka 2/3+1? [2.16] Kako ću pronaći smještaj u kojem su dozvoljeni kućni ljubimci? [2.17] Mogu li smještaj pretraživati po cijeni koju sam u mogućnosti platiti? [2.18] Svojevremeno sam kontaktirala s jednim iznajmljivačem. Više ga ne nalazim. Gdje je? [2.19] U nekim destinacijama nema smještaja. Kako to? [3] U potrazi za dodatnim sadržajima [3.1] Koje područje Jadrana pokriva Info Adriatic? [3.2] Kako mogu saznati više o nekom pojmu? [3.3] Dobivam previše rezultata. Mogu li ih reducirati? [3.4] Mogu li kombinirati kriterije u rubrici Search Box? [3.5] Koje logičke operatore mogu koristiti prilikom pretraživanja? [3.6] Google je pronašao 30 stranica sa pojmom kojeg tražim. Prikazao ih je samo 10? [3.7] Neki pojmovi su internacionalni pa dobivam rezultate na više jezika. Kako da izdvojim samo jedan jezik? [3.8] Otvorio sam stranicu na kojoj bi trebao biti traženi pojam. Ali gdje je? [3.9] Gdje pišete o redu vožnje brodova, stanju na cestama, vremenskoj prognozi? [3.10] Kako se mogu vratiti na naslovnu stranicu? [4] Iz perspektive oglašivača [4.1] Što dobivam uvrštenjem smještaja na stranice Info Adriatic? [4.2] Nemam iskustva s Internetom i nemam računalo. Kako ću oglasiti apartmane? [4.3] Može li moje oglašavanje apartmana pridonijeti produljenju sezone? [4.4] Da li Info Adriatic garantira dolazak gostiju konkretnom iznajmljivaču? [4.5] Koliku agencijsku proviziju Info Adriatic uzima po gostu? [4.6] Tko mi plaća, Info Adriatic ili gost? [4.7] Ima li smisla da surađujemo ako imam vlastite Web stranice? [4.8] Može li se u okviru prezentacije staviti i direktan link na moje Web stranice? [4.9] Osim apartmana imam i restoran. Mogu li i njega prezentirati? [4.10] Osim apartmana imam i auto-kamp. Mogu li i njega prezentirati? [4.11] Nemam apartmane, ali imam auto-kamp. Mogu li ga prezentirati na stranicama Info Adriatic? [4.12] Apartmani koje iznajmljujem nisu u Šibensko-kninskoj županiji. Možemo li surađivati? [4.13] Tko se i što se sve može oglašavati na stranicama? [4.14] Koje sve oblike oglašavanja podržava Info Adriatic i po kojoj cijeni? [4.14.1] Što sve uključuje prezentacija smještaja? [4.14.2] Što sve uključuje sponzorirani link? [4.14.3] Što sve uključuje sponzorirana zanimljivost? [4.14.4] Što sve uključuje sponzorirani banner? [4.14.5] Kome je namijenjen koji oblik oglašavanja? [4.14.6] U slučaju izmjene podataka, što se naplaćuje, a što ne? [4.15] Postoji li brojač klikova na pojedinog oglašivača? [4.16] Moji apartmani su klimatizirani. Zašto se ne pojavljuju u rezultatima pretraživanja po kriteriju "klimatizirani smještaj" u rubrici Search Box? [4.17] Kako će posjetitelj naići baš na stranice Info Adriatic, a time i na moju ponudu? [4.18] Što ću reći prijateljima, kako da najbrže pristupe mojoj prezentaciji? [4.19] Po kojem principu je poredan smještaj na kraju destinacije? Mogu li utjecati na poziciju? [4.20] Hoćete li me obavijestiti o isteku godine dana oglašavanja? [4.21] Zadovoljan sam prezentacijom koju ste mi napravili. Smijem li koristiti fotografije za druge Web stranice? [4.22] Mogu li sam izraditi fotografije, napisati tekst i prijevode? [4.23] Kako ću znati da je upit gosta došao posredstvom stranica Info Adriatic? [4.24] Mogu li sam sebi poslati upit sa stranice na kojoj je prezentiran moj smještaj? [4.25] Kada dobijem upit gosta, u polju "To" piše moj e-mail i vaš e-mail. Što to znači? [4.26] Da li Info Adriatic ima uvid u poslovanje oglašivača? [4.27] Želim se oglašavati. Kakva je daljnja procedura? [5] Tehnički problemi [5.1] Zašto su mi poremećeni hrvatski dijakritici? [5.2] Zašto na engleskom, talijanskom i njemačkom jeziku nema hrvatskih dijakritika? [5.3] Zašto mi ne funkcionira Message Box u desnom stupcu? [5.4] Zašto je datum (i dan) u headeru stranica netočan? [5.5] Zašto slike u popisu iznajmljivača nisu većih dimenzija? [5.6] Zašto slike u prezentaciji smještaja nisu većih dimenzija? [5.7] Zar nije bolje koristiti javascript umjesto target="_blank" za otvaranje većih slika u opisima smještaja? [5.8] Koristim antispam zaštitu. Može li upit gosta biti tretiran kao spam te zbog toga upit ne primim? [5.8.1] Što je bolje - koristiti antispam zaštitu ili ne? [5.8.2] Zbog čega antispam zaštita ponekad korisnu poruku tretira kao spam? [5.8.3] Mogu li podesiti antispam zaštitu da upite gosta nikad ne tretira kao spam? [5.8.4] Kako ću znati da li je neka od poruka s oznakom [SPAM] možda upit gosta? [5.9] Primio sam čudnu poruku. Mislim da je s vaše adrese i da je u Attachmentu virus. Jesam li u pravu? [5.10] Pretražujem Info Adriatic prema vašim uputama. Dobivam stare rezultate. Zašto? [6] Razno, a važno [6.1] Da li je dozvoljeno prenositi sadržaje objavljene na stranicama Info Adriatic? [6.2] Postoji li tiskano izdanje stranica Info Adriatic? [6.3] Što označavaju barovi uz nazive destinacija, u lijevom stupcu? [6.4] Što označavaju boje i simboli na karti, na naslovnoj stranici? [6.5] Zainteresiran sam za razmjenu linkova. Kakva je procedura? [6.6] Može li Info Adriatic surađivati s turističkim agencijama? [6.7] Traži li Info Adriatic suradnike, prevoditelje, komercijaliste? [6.8] Želim vam poslati Attachment. Koji je vaš e-mail? [1.1] Što je to Info Adriatic? Info Adriatic je turistički portal namijenjen prezentaciji 30 destinacija Šibensko-kninske županije, pripadajućih smještajnih kapaciteta te drugih srodnih proizvoda i usluga. [1.2] Da li je Info Adriatic turistička agencija? Nije. Info Adriatic pokušajte shvatiti kao online razglednicu Šibensko-kninske županije. Ili kao katalog smještaja, uz pomoć kojeg posjetitelj kontaktira direktno s vlasnikom smještaja, bez našeg posredovanja i bez naše provizije. [1.3] Tko stoji iza stranica Info Adriatic? Info Adriatic izdaje tvrtka Sprait d.o.o. iz Šibenika. Više o tome pišemo u rubrici O nama. [1.4] Kome je Info Adriatic namijenjen? Info adriatic je namijenjen onim posjetiteljima koji su na bilokakav način zainteresirani za turizam u Šibensko-kninskoj županiji. To su najčešće, s jedne strane turisti, a s druge strane ovdašnji turistički djelatnici koji oglašavaju svoju ponudu. [1.5] U čemu se Info Adriatic razlikuje od drugih sličnih stranica? Kao prvo, Info Adriatic je specijaliziran za Šibensko-kninsku županiju (što drugi nisu). Sadržaje prikuplja i producira isključivo u vlastitom aranžmanu, osiguravajući time objektivnost i originalnost objavljenih podataka. Osobitu pažnju posvećuje kvaliteti slika i tekstova. U cijelosti je objavljen na pet jezika. Omogućuje direktan kontakt gosta i vlasnika smještaja, bez agencijskih provizija. (Više: 10 razloga za Info Adriatic). [1.6] Koliko je posjećen Info Adriatic? Tijekom prošle godine, Info Adriatic je posjetilo 500.000 unique posjetitelja (prema Webalizer 2.01). Krivulja posjećenosti je zvonolika, veća u proljeće i ljeto, a manja u jesen i zimu. U godišnjem prosjeku, Info Adriatic dnevno posjeti oko 1000 posjetitelja zainteresiranih za turizam u Šibensko-kninskoj županiji. [1.7] Iz kojih zemalja su posjetitelji? Tijekom prošle godine, zemlje posjetitelja bile su zastupljene sljedećim redom (prema Webalizer 2.01): Hrvatska, Unknown, .net, Italija, .com, Austrija, Njemačka, Mađarska, Češka, Slovenija, BiH, Švicarska, Nizozemska... [1.8] Mogu li dobiti uvid u statistiku posjećenosti? Naravno. Posjećenost stranica Info Adriatic nadgleda renomirani StatCounter. Statistici možete pristupiti ovdje. [1.9] Kakve točno sadržaje nudi Info Adriatic? Info Adriatic opisuje 30 destinacija Šibensko-kninske županije. Slikom i riječju prezentira smještajne kapacitete (hotele, vile, apartmane) te objavljuje kontakt-podatke njihovih vlasnika. Nadalje, Info Adriatic piše zanimljivosti vezane uz ovaj dio Jadrana te brojnim linkovima upućuje na druge korisne turističke sadržaje. [2.1] Možete li mi preporučiti neki smještaj? Prema svim smještajnim kapacitetima objavljenim u našoj bazi odnosimo se jednako. Vaš je zadatak da potražite i izaberete smještaj koji će Vam najbolje odgovarati. [2.2] Gdje se nalazi popis smještajnih kapaciteta? Na kraju opisa svake destinacije, u rubrici "Smještaj" (osim ukoliko nema prijavljenih kapaciteta za tu destinaciju). [2.3] Može li se vjerovati objavljenim slikama i tekstovima? Upravo po tome se Info Adriatic razlikuje od mnogih drugih stranica ovakvoga tipa, pa čak i od turističkih agencija. Naime, materijale (slike i tekstove) prikupljamo u vlastitom aranžmanu. Svaki objekt posjetimo i na licu mjesta razgovaramo s odgovornim osobama. Ipak, Info Adriatic ne može preuzeti odgovornost za točnost i potpunost podataka, o čemu više pišemo u rubrici Copyright. [2.4] Kako ću saznati dodatne informacije o konkretnom smještaju? Tako što ćete stupiti u direktan kontakt s vlasnikom, odnosno voditeljem smještaja. Njegovi podaci objavljeni su u rubrici Kontakt konkretnog smještaja. [2.5] Slabo razumijem engleski. Jesu li stranice prevedene na neki drugi jezik? Jesu. Info Adriatic objavljen je na engleskom, hrvatskom, talijanskom, njemačkom i češkom jeziku. Izbornik jezika, s pripadajućom zastavicom, nalazi se u gornjem desnom uglu stranica. [2.6] Kako ću rezervirati smještaj? Tako što ćete stupiti u direktan kontakt s vlasnikom, odnosno voditeljem smještaja. U Vašem prvom obraćanju predlažemo da navedete odakle ste, koliko vas ima, koje ste dobi, za koji termin ili termine se zanimate, te eventualne druge želje ili uvjete. Ukoliko želite rezervirati smještaj, većina iznajmljivača tražit će od Vas plaćanje određenog iznosa (jamčevine) unaprijed, kako bi smještaj mogli čuvati za Vas. [2.7] Kome ću i kada platiti smještaj? Plaćate direktno iznajmljivaču smještaja. Vrlo je vjerojatno da će iznajmljivač od Vas tražiti plaćanje određenog iznosa (jamčevine) unaprijed, kako bi smještaj mogao čuvati za Vas. U tom slučaju, dostavit će Vam podatke vlastitog bankovnog računa. Glavninu plaćanja, pak, izvršit ćete po dolasku. No, ovo su samo smjernice. Iznos i način plaćanja morate utanačiti s konkretnim iznajmljivačem. [2.8] Govori li iznajmljivač strane jezike? Jezici na kojima se iznajmljivač može sporazumjeti navedeni su u rubrici Kontakt konkretnog smještaja. Ukoliko se obraćate telefonom i ne uspijevate se sporazumjeti, pokušajte koristiti druge telefonske brojeve istog iznajmljivača (ukoliko oni postoje). Na njih se možda javi druga odgovorna osoba s kojom ćete se lakše sporazumjeti. Ili se obratite e-mailom (ukoliko ga iznajmljivač posjeduje). [2.9] Gdje je e-mail za kontakt s iznajmljivačem? S ciljem suzbijanja spama, e-mail iznajmljivača ne objavljujemo javno. Za ostvarenje kontakta s iznajmljivačem, putem e-maila, potrebno je ispuniti obrazac koji se nalazi na kraju prezentacije smještaja. Do obrasca se može doći i klikom na simbol koverte koji se nalazi u rubrici Kontakt konkretnog iznajmljivača. Nakon što ispunite obrazac te provjerite ispravnost unesenih podataka, klikom na tipku "Send" sadržaj obrasca bit će proslijeđen na e-mail iznajmljivača. Iznajmljivač koji nema e-mail, nema niti spomenuti simbol, a niti obrazac. To, dakako, ne umanjuje vrijednost njegovog smještaja, jer ima iznajmljivača koji ne raspolažu e-mailom, a nude vrlo kvalitetan i zanimljiv smještaj. [2.10] Poslao sam iznajmljivaču e-mail. Zašto mi ne odgovara? Hoće li iznajmljivač odgovoriti na Vaš upit i kada, ne možemo znati. Ali iz iskustva znamo da mnogi iznajmljivači ne otvaraju svakodnevno svoj e-mail. Pokušajte telefonski kontaktirati ili potražite drugog (ažurnijeg) iznajmljivača. Nadalje, vodite računa o Vašem antispam filteru (ukoliko ga koristite), jer pri strogim kriterijima postoji mogućnost da odgovor iznajmljivača bude označen kao [SPAM]. [2.11] Što je to boravišna pristojba i koliko iznosi? Boravišna pristojba je prihod turističkih zajednica. Dužni su je platiti domaći i strani državljani po svakom ostvarenom noćenju. Visina boravišne pristojbe ovisi o turističkom mjestu i terminu boravka. Orijentacije radi, odrasle osobe plaćaju oko 1€ dnevno, osobe od 12 do 18 godina 0,5€, a djeca do 12 godina oslobođena su plaćanja boravišne pristojbe. [2.12] U tabeli opisa smještaja ponegdje piše "po dogovoru". Što to znači? To znači da ćete se oko spomenutoga dodatno dogovoriti s domaćinom. Na primjer, ako piše: perilica rublja (po dogovoru), to može značiti da će Vam domaćin rado pružiti uslugu pranja rublja. [2.13] Što znači "cijene su orijentacione" ili "cijene su početne"? Neki iznajmljivači imaju nekoliko različitih cijena unutar jednog mjeseca. U tim slučajevima, a zbog ograničenog prostora tabele cjenika, bili smo prisiljeni pisati prosječne (orijentacione) ili početne cijene. U svakom slučaju (čak i kad ne piše spomenuto), cijene morate provjeriti prije rezervacije. [2.14] Što znače oznake N, N+D, PLP, PP? N - noćenje, N+D - noćenje+doručak, PLP - polupansion, PP - puni pansion. [2.15] Što znači oznaka 2/3+1? To je uobičajeno označavanje broja soba/kreveta. Oznaka 2/3+1 označava da se radi o apartmanu koji ima dvije trokrevetne sobe i dodatni ležaj (najčešće u dnevnom boravku/blagovaonici). Ako za neki hotel piše 1/2 i 1/3, to znači da su sobe dvokrevetne i trokrevetne. Ove oznake valja promatrati u kontekstu opisa smještaja (teksta ispod slika). Ipak, konačnu potvrdu glede raspoloživosti kapaciteta i broja ležaja, morate još jednom dobiti od konkretnog iznajmljivača. [2.16] Kako ću pronaći smještaj u kojem su dozvoljeni kućni ljubimci? Koristite rubriku Search Box. [2.17] Mogu li smještaj pretraživati po cijeni koju sam u mogućnosti platiti? Morat ćete pogledati cjenik svakog smještaja koji vam se dopada. [2.18] Svojevremeno sam kontaktirala s jednim iznajmljivačem. Više ga ne nalazim. Gdje je? Pretpostavimo da ga tražite pod točnom destinacijom i da niste pogriješili. U tom slučaju, dotični iznajmljivač se prestao oglašavati na našim stranicama ili nije platio pa je automatski isključen. Provjerite, možda je samo došlo do promjene poretka iznajmljivača. [2.19] U nekim destinacijama nema smještaja. Kako to? U spornim destinacijama zapravo ima smještaja, ali se oni još uvijek ne oglašavaju na našim stranicama. [3.1] Koje područje Jadrana pokriva Info Adriatic? Info Adriatic pokriva dio Srednjeg Jadrana, odnosno Sjeverne Dalmacije. Riječ je o Šibensko-kninskoj županiji čiju lokaciju prikazujemo na naslovnoj stranici. [3.2] Kako mogu saznati više o nekom pojmu? Tako što ćete taj pojam upisati u tražilicu (u lijevom stupcu, ispod logotipa Google), označiti InfoAdriatic.com (ukoliko želite pretražiti Info Adriatic) ili Internet (ukoliko želite pretražiti cijeli Web) te kliknuti na tipku "Search!" [3.3] Dobivam previše rezultata. Mogu li ih reducirati? Nastojte voditi računa o deklinaciji, množini i drugim tvorbama riječi. Nije svejedno jeste li upisali "hrvatska" ili "hrvatski". Također, upisanoj riječi dodajte još jednu ili više traženih riječi kojima ćete reducirati broj stranica. Ukoliko znate točnu frazu, upišite je u navodnicima. [3.4] Mogu li kombinirati kriterije u rubrici Search Box? Kombiniranje ćete morati obaviti "ručno", upisivanjem kriterija (ključnih riječi) u tražilicu (u lijevom stupcu, ispod logotipa Google), uz označavanje InfoAdriatic.com. [3.5] Koje logičke operatore mogu koristiti prilikom pretraživanja? Najčešći operatori koje ćete koristiti su "+", "-", "OR" te riječ (ili fraza) u navodnim znakovima. Prilikom traženja dviju ili više riječi, "AND" nije potreban. Detaljno o operatorima koje Google podržava možete čitati u rubrici Help/Advanced Search. [3.6] Google je pronašao 30 stranica sa pojmom kojeg tražim. Prikazao ih je samo 10? U redu. Sada idite na drugu stranicu rezultata. Pa na treću. U rubrici Preferences/Number of Results možete podesiti broj prikazanih rezultata po jednoj stranici. [3.7] Neki pojmovi su internacionalni pa dobivam rezultate na više jezika. Kako da izdvojim samo jedan jezik? Tako što ćete pretraživanju dodati još jednu riječ za koju ste sigurni da se nalazi na dobivenim stranicama, ali koja je karakteristična za jezik koji želite. Npr. riječ "hotel" dati će rezultate na engleskom, hrvatskom i njemačkom. A "hotel" i "unterkunft" dati će rezultate samo na njemačkom. [3.8] Otvorio sam stranicu na kojoj bi trebao biti traženi pojam. Gdje je pojam? Koristite u Vašem Internet-pregledniku Edit/Find (on This Page), upišite pojam i kliknite na Find Next. Ukoliko pojam postoji, označit će se. [3.9] Gdje pišete o redu vožnje brodova, stanju na cestama, vremenskoj prognozi? Brojni linkovi u lijevom i desnom stupcu, te linkovi opisani u rubrici Korisni linkovi i Razmjena linkova, odvest će Vas do informacija koje tražite. Sedmodnevna vremenska prognoza, pak, objavljena na stranicama Info Adriatic, zasigurno je jedna od najdetaljnijih prognoza za šibensko područje. (Više: Program događanja, Kalendar događanja, Fotoreporter). [3.10] Kako se mogu vratiti na naslovnu stranicu? U svakom trenutku možete kliknuti na Info Adriatic logotip i eto Vas na naslovnoj stranici. [4.1] Što dobivam uvrštenjem smještaja na stranice Info Adriatic? Neprestanu prisutnost na Internetu. A tamo su turisti. Uvrštenjem smještaja, turistima dajete na uvid i Vašu ponudu. (Više: 10 razloga za Info Adriatic). [4.2] Nemam iskustva s Internetom i nemam računalo. Kako ću oglasiti apartmane? Iako Vam savjetujemo da pratite korak nove tehnologije, nije nužno Vaše predznanje niti posjedovanje računala da biste uvrstili Vaš smještaj na stranice Info Adriatic. Važno je da se turisti spajaju na Internet, a statistika pokazuje da oni to čine svakodnevno. [4.3] Može li moje oglašavanje apartmana pridonijeti produljenju sezone? Naravno. Osim toga, pridonijet će i kvaliteti gostiju, potpunijem iskorištavanju kapaciteta i sve to unaprijed, kako biste turiste mogli dočekati u punome sjaju. [4.4] Da li Info Adriatic garantira dolazak gostiju konkretnom iznajmljivaču? Ono što Info Adriatic garantira jesu posjetitelji stranica - zainteresirani za turizam u Šibensko-kninskoj županiji. S kime će oni kontaktirati i čiji smještaj izabrati, ovisi o njihovim željama i ponudi iznajmljivača, odnosno oglašivača. (Više: 1.6, Rezervacija apartmana). [4.5] Koliku agencijsku proviziju Info Adriatic uzima po gostu? Info Adriatic ne uzima agencijsku proviziju. Info Adriatic naplaćuje oglašavanje na stranicama za godinu dana, neovisno o prometu koji se ostvaruje. [4.6] Tko mi plaća, Info Adriatic ili gost? Gost. [4.7] Ima li smisla da surađujemo ako imam vlastite Web stranice? Naravno da ima. Pretpostavljamo da je Info Adriatic kudikamo posjećeniji od Vaših stranica. (Više: 1.8, 4.14.5, Oglašavanje apartmana, Besplatno oglašavanje apartmana, Traži se krevet više). [4.8] Može li se u okviru prezentacije staviti i direktan link na moje Web stranice? To i prakticiramo u rubrici Kontakt konkretne prezentacije. Ali zahtijevamo, sukladno pravilima razmjene linkova, da negdje na Vašim Web stranicama (npr. u rubrici Korisni linkovi, Prijateljski linkovi ili slično) postavite link prema našoj naslovnoj stranici. [4.9] Osim apartmana imam i restoran. Mogu li i njega prezentirati? Uz prezentaciju smještaja, jednu, dvije ili tri slike (od šest) posvetit ćemo Vašem dodatnom sadržaju (restoranu). Posvetit ćemo mu se i u opisu smještaja. [4.10] Osim apartmana imam i auto-kamp. Mogu li i njega prezentirati? Uz prezentaciju smještaja, jednu, dvije ili tri slike (od šest) posvetit ćemo Vašem dodatnom sadržaju (auto-kampu). Posvetit ćemo mu se i u opisu smještaja. [4.11] Nemam apartmane, ali imam auto-kamp. Mogu li ga oglašavati na stranicama Info Adriatic? Postoji mogućnost. Ali nažalost ne unutar baze smještajnih kapaciteta. [4.12] Apartmani koje iznajmljujem nisu u Šibensko-kninskoj županiji. Možemo li surađivati? Nažalost ne. [4.13] Tko se i što se sve može oglašavati na stranicama? Na stranicama Info Adriatic mogu se oglašavati fizičke i pravne osobe, čiji su proizvodi i usluge na bilokakav način vezani uz turizam Šibensko-kninske županije. Mogu se, dakle, oglašavati: sobe, apartmani, kuće za odmor, vile, pansioni, hoteli, moteli, a potom i auto-kampovi, restorani, konobe, seoski, sportski i zdravstveni turizam, mega-trgovine, zabavni klubovi, agencije, izleti, atrakcije, krstarenja, turistička zdanja i lokaliteti, suveniri, te druge zanimljivosti i obavijesti. [4.14] Koje sve oblike oglašavanja podržava Info Adriatic i po kojoj cijeni? Info Adriatic podržava tri programa oglašavanja. Na prvom mjestu je Prezentacija smještaja, od koje je izgrađen centralni dio stranica (baza smještajnih kapaciteta). Cijena je 720kn za godinu dana. Drugi oblik oglašavanja na stranicama Info Adriatic je Sponzorirani link. Smješten je u desnom stupcu, ispod Message Boxa, a prikazuje se na svim stranicama, na svim jezicima. Usmjerava posjetitelja na neku eksternu stranicu ili na neku prezentaciju smještaja unutar stranica Info Adriatic. Cijena je 2400kn za godinu dana. Treći oblik oglašavanja je Sponzorirana zanimljivost. Njen naslov smješten je u desnom stupcu, iznad Message Boxa, a prikazuje se na svim stranicama, na svim jezicima. Usmjerava posjetitelja na konkretnu zanimljivost u rubrici Jeste li znali, a odatle na odredišta prema želji. Cijena je 4800kn za godinu dana oglašavanja. Plaćanje se vrši u roku sedam dana od trenutka objave sadržaja na stranicama Info Adriatic. Dodatno smo u mogućnosti ponuditi ekskluzivan, grafički oblikovan, reklamni prostor u zaglavlju svih stranica - tzv. Sponzorirani banner. Cijena je 2400kn za tjedan dana. [4.14.1] Što sve uključuje prezentacija smještaja? Prezentacija smještaja uključuje: - izradu šest fotografija (jedna do dvije fotografije eksterijera, tri do četiri fotografije interijera i jedna fotografija okoliša ili nekog detalja), - opis smještaja (tekst do 600 znakova, neračunajući razmake), - tabelarni prikaz podataka (kontakt, ponuda, dodatni sadržaji, napomene i cijene). [4.14.2] Što sve uključuje sponzorirani link? Sponzorirani link uključuje: - naslov linka (tekst do 25 znakova, neračunajući razmake), - opis linka (tekst do 50 znakova, neračunajući razmake). [4.14.3] Što sve uključuje sponzorirana zanimljivost? Sponzorirana zanimljivost uključuje: - izradu šest fotografija (jedna je vidljiva, a do ostalih pet dolazi se putem linkova u tekstu), - naslov zanimljivosti (tekst do 150 znakova, neračunajući razmake), - opis zanimljivosti (tekst do 900 znakova, neračunajući razmake). [4.14.4] Što sve uključuje sponzorirani banner? Sponzorirani banner uključuje: - izradu statičnog (.jpg) ili animiranog (.gif) bannera dimenzija 395x60px, veličine do 15kB. [4.14.5] Kome je namijenjen koji oblik oglašavanja? Prezentacija smještaja, odnosno baza smještajnih kapaciteta, koncipirana je za one koji žele oglašavati sobe, apartmane, kuće za odmor, vile, pansione, hotele i motele. Ali i za one koji osim navedenog imaju još nešto u ponudi (npr. osim smještaja imaju i restoran, auto-kamp ili se bave seoskim turizmom). Ukoliko raspolažete nečim od navedenog, toplo Vam preporučujemo ovaj oblik oglašavanja, bez obzira imate li vlastite Web stranice ili ne. Sponzorirani link namijenjen je onima koji žele povećati posjećenost vlastitih Web stranica (ili vlastite prezentacije smještaja unutar stranica Info Adriatic), od straneciljne skupine. Ukoliko eksterna Web stranica nije u skladu s konceptom stranica Info Adriatic, zadržavamo pravo odbiti sponzorirani link iste. Sponzorirana zanimljivost namijenjena je onima koji žele najveći učinak. Onima koji dio godišnjeg budžeta odvajaju za marketing, te koji imaju povjerenje u kvalitetu i efikasnost stranica Info Adriatic. Uvjet sponzorirane zanimljivosti je da ona mora biti koncipirana kao zanimljivost. Ukoliko to nije (ili ne može biti) te ukoliko nije u skladu s konceptom stranica Info Adriatic, zadržavamo pravo odbiti prijedlog za sponzoriranu zanimljivost. Sponzorirani banner namijenjen je za situacije u kojima treba djelovati intenzivno i brzo. Pogodan je za objavu datuma događanja, najavu otvaranja sezone, poziv na korištenje akcijskih ponuda i last-minute aranžmana ili za neki drugi oblik reklamne kampanje. Zbog upadljivosti i agresivnosti, njegovo prikazivanje ograničeno je na tjedan dana. Sponzorirani banner nije u rotaciji s drugim bannerima, što znači da ga za određeni vremenski period može zakupiti samo jedan oglašivač. Optimalne rezultate daje u proljeće i ljeto kada se tijekom tjedan dana prikaže oko 40.000 puta. [4.14.6] U slučaju izmjene podataka, što se naplaćuje, a što ne? Kada se ustanove sadržaji i započne oglašavanje, vrijedi sljedeći cjenik: - izmjene ili dopune brojčanih podataka (cijene, telefonski brojevi, račun, adresa, e-mail) besplatne su, - izmjene ili dopune opisa smještaja naplaćuju se 120kn, - izmjene ili dopune fotografija naplaćuju se 120kn. [4.15] Postoji li brojač klikova na pojedinog oglašivača? S ciljem da izbjegnemo mogućnosti manipulacije, nemamo brojače klikova. Naime, Vi ili netko drugi došli biste u iskušenje da klikanjem stvarate lažnu predodžbu o posjećenosti. Ne nasjedajte na brojeve. Jedino što bi Vas u svemu trebalo zanimati jeste - koliko ste imali upita, odnosno koliko ste ostvarili rezervacija. [4.16] Moji apartmani su klimatizirani. Zašto se ne pojavljuju u rezultatima pretraživanja po kriteriju "klimatizirani smještaj" u rubrici Search Box? Potrebno je neko vrijeme, izraženo u danima, da Googlebot (Googlebot je Googleov automatizirani pretraživač) obnovi svoju bazu podataka za cijeli Web. Nekada je taj period bio mjesec dana, poznat pod nazivom "Google dance", a danas je mnogo kraći. Ipak, kada će točno, po kojim kriterijima i koje sadržaje obuhvatiti sljedeće obnavljanje baze podataka, nije nam poznato. [4.17] Kako će posjetitelj naići baš na stranice Info Adriatic, a time i na moju ponudu? Sprait d.o.o. ulaže velika sredstva u reklamiranje stranica Info Adriatic. Čini to uz pomoć reklamnih bannera, mailing lista, sponzoriranih vijesti i linkova. Info Adriatic je, također, visoko pozicioniran u rezultatima pretraživanja za mnoge ključne riječi. Posljedica toga višejezičnog marketinškog angažmana, očituje se u broju i kvaliteti posjetitelja. [4.18] Što ću reći prijateljima, kako da najbrže pristupe mojoj prezentaciji? Svaki iznajmljivač dobije tzv. brzi link uz pomoć kojeg najlakše (i najbrže) može pristupiti svojoj prezentaciji. Taj link vidljiv je u rubrici Kontakt konkretnog iznajmljivača. Njega recite Vašim prijateljima. [4.19] Po kojem principu je poredan smještaj na kraju destinacije? Mogu li utjecati na poziciju? Onaj tko se prvi prijavio nalazi se na vrhu, a onaj tko se zadnji prijavio nalazi se na dnu liste. Onaj tko ne plati u roku sedam dana od trenutka isteka oglašavanja, automatski se isključuje. Ponovnim uključenjem (što je besplatna usluga) dolazi na dno liste. Ovim stimuliramo redovito oglašavanje i plaćanje, što su preduvjeti uspješnog marketinga i poslovanja. [4.20] Hoćete li me obavijestiti o isteku godine dana oglašavanja? Svakako. Otprilike dva tjedna prije isteka oglašavanja primit ćete preporučeno pismo kojim ćemo Vas obavijestiti o datumu isteka oglašavanja. [4.21] Zadovoljan sam prezentacijom koju ste mi napravili. Smijem li koristiti fotografije za druge Web stranice? Nažalost ne. Fotografije izrađene od strane našeg djelatnika za Info Adriatic vlasništvo su tvrtke Sprait d.o.o. i njihovo komercijalno korištenje izvan stranica Info Adriatic nije dozvoljeno. Ukoliko Vam se, pak, fotografije dopadaju te imate potrebu njihovog korištenja i u druge, komercijalne svrhe, možemo Vam ustupiti Royalty Free licencu, čime dobivate prava na njihovo korištenje za raznovrsnu upotrebu (prospekti, druge Web stranice), neograničen broj puta. Cijena 6 fotografija je 300kn, a 12 fotografija 500kn. Fotografije dostavljamo u razvijenom obliku (15x10cm) i snimljene na CD u dvije veličine (800x600px i 400x300px). [4.22] Mogu li se sam pobrinuti za fotografije, opis smještaja i prijevode? Što se fotografija tiče, možete, no moramo se uvjeriti u njihovu autentičnost. Uz to, fotografije moraju sadržajem, dimenzijama i kvalitetom odgovarati našim uvjetima. Također, dužni ste voditi računa o autorskim pravima na fotografije koje šaljete, a cijena oglašavanja se ne umanjuje. Ukoliko sami sastavljate opis smještaja, sadržaj teksta mora odgovarati našim uvjetima. Superlative, uskličnu formu i sl., kao i prijevode oglašivača ne prihvaćamo. Tekst ne smije biti duži od 600 znakova (neračunajući razmake), a cijena oglašavanja se ne umanjuje. Zadržavamo pravo na odabir fotografija i korekciju teksta. [4.23] Kako ću znati da je upit gosta došao posredstvom stranica Info Adriatic? Ukoliko raspolažete e-mailom te Vam je posjetitelj poslao upit koristeći obrazac koji se nalazi na kraju Vaše prezentacije, u tom istom upitu pisat će da je on stigao posredstvom stranica Info Adriatic. Ukoliko se gost obrati na Vaš e-mail bez posredovanja spomenutog obrasca (npr. putem Vaše Web stranice, a na koju je možda došao posredstvom stranica Info Adriatic), te ukoliko se obrati faxom ili telefonom, saznat ćete da li je došao posredstvom stranica Info Adriatic - tek ako ga to pitate. [4.24] Mogu li sam sebi poslati upit sa stranice na kojoj je prezentiran moj smještaj? Naravno. To Vam i preporučujemo, kako biste se uvjerili u ispravnost funkcioniranja sustava. [4.25] Kada dobijem upit gosta, u polju "To" piše moj e-mail i vaš e-mail. Što to znači? To znači da je jedan primjerak upita otišao i na našu adresu. Činimo to iz sigurnosnih razloga: zbog spriječavanja spama, uvida u zloupotrebu stranica te za potrebe arhive. Svaki nastavak razmjene poruka između Vas i gosta, više se ne obavlja putem obrasca na stranicama Info Adriatic i ne ulazi u našu arhivu. [4.26] Da li Info Adriatic ima uvid u poslovanje oglašivača? Apsolutno ne. [4.27] Želim se oglašavati. Kakva je daljnja procedura? Po pozivu tvrtke Sprait d.o.o. (podatke za kontakt možete naći u rubrici O nama) dogovaramo se o vremenu sastanka. Tada naš djelatnik zajedno s Vama izrađuje fotografije te ispunjava obrazac podataka. Time je Vaš dio posla gotov, a nas dalje očekuje sastavljanje opisa smještaja, prevođenje, obrada fotografija, uvrštenje podataka i objava na stranicama Info Adriatic. Plaćanje se vrši u roku sedam dana od trenutka objave sadržaja. [5.1] Zašto su mi poremećeni hrvatski dijakritici? U Vašem Internet-pregledniku izaberite View>Encoding te isključite Auto-select. Ako problem postoji i dalje (ili je Auto-select već bio isključen), pokušajte izabrati Central European (Windows) ili Central European (ISO) te kliknite Refresh. [5.2] Zašto na engleskom, talijanskom i njemačkom jeziku nema hrvatskih dijakritika? Zato što navedeni jezici koriste kodnu tablicu (charset) ISO-8859-1, a hrvatski jezik ISO-8859-2, pa vrlo često nastaju problemi u prikazu njihovih karakterističnih slova ukoliko se oni žele kombinirati. Kako bismo izbjegli ove neugodnosti, odlučili smo engleski, talijanski i njemački jezik pisati sukladno njihovoj kodnoj tablici i tipkovnici - bez hrvatskih dijakritika. Međutim, ukoliko naiđete na neko ime ili naziv za kojeg želite znati kako se izvorno piše, pogledajte to na istoj stranici na hrvatskom jeziku. To ćete najlakše napraviti tako da u Address Bar Vašeg Internet-preglednika dodate poddirektorij /hrvatska (ako koristite engleski jezik) ili ga napišete umjesto /croazia, odnosno /kroatien (ako koristite talijanski, odnosno njemački jezik), a ostali dio adrese ostavite isti. Na primjer, na adresi: http://www.infoadriatic.com/did_you_know_04.shtml#4.1 možete saznati tko su poznati Šibenčani (na engleskom jeziku), a na adresi: http://www.infoadriatic.com/hrvatska/did_you_know_04.shtml#4.1 možete saznati kako se izvorno pišu njihova imena (na hrvatskom jeziku). [5.3] Zašto mi ne funkcionira Message Box u desnom stupcu? Message Box koristi naprednije funkcije Internet-preglednika. Da biste ga mogli nesmetano koristiti potrebno je napraviti update Vašeg Internet-preglednika. Korisnici Internet Explorera to mogu učiniti ovdje. Sve drugo na stranicama Info Adriatic, pak, trebalo bi funkcionirati besprijekorno i kod starijih verzija Internet-preglednika. [5.4] Zašto je datum (i dan) u headeru stranica netočan? Zato jer je to sistemski datum (i dan) Vašeg računala, a ovaj nije podešen. Izaberite Start>Settings>Control Panel>Date/Time i podesite Vaš datum (i dan). [5.5] Zašto slike u popisu iznajmljivača nisu većih dimenzija? Zato što to nije mjesto gdje bi slike trebale i mogle biti većih dimenzija. [5.6] Zašto slike u prezentaciji smještaja nisu većih dimenzija? Nadamo se da znate da se klikom na manju sliku dobije slika većih dimenzija. A potonja nije još veća zato što daljnje povećanje nema osobitu informativnu vrijednost, već samo produžuje vrijeme učitavanja. [5.7] Zar nije bolje koristiti javascript umjesto target="_blank" za otvaranje većih slika u opisima smještaja? Možda je ljepše, ali sigurno nije bolje. Naime, poznato je da se sve više koriste firewall i anti-popup zaštite, koje nerijetko blokiraju javascript. Pošto smo se, prilikom izrade stranica Info Adriatic, uvijek odlučivali za sigurniju varijantu (umjesto ljepše), tako smo i ovoga puta odlučili prikazivati veće slike na način kojeg razumije svako računalo na svijetu. [5.8] Koristim antispam zaštitu. Može li upit gosta biti tretiran kao spam te zbog toga upit ne primim? Nažalost, situacija koju ste naveli poznata je korisnicima antispam zaštite. Antispam zaštita može označiti bezazlenu poruku kao da je spam te je, ovisno o tome kako ste definirali postavke Vaše antispam zaštite, izbrisati sa servera ili Vam je proslijediti s oznakom [SPAM]. Da se razumijemo, ovo nije problem stranica Info Adriatic, već antispam zaštite koju koristite i vrlo je kompleksan. Savjetujemo stoga opreznost pri izboru i korištenju antispam zaštite. [5.8.1] Što je bolje - koristiti antispam zaštitu ili ne? Vi biste trebali odlučiti što je za Vas bolje rješenje. Ukoliko primate mnoštvo spama, trebali biste koristiti antispam zaštitu. Ukoliko je spam kod Vas rijetkost, antispam zaštita Vam nije potrebna. [5.8.2] Zbog čega antispam zaštita ponekad korisnu poruku tretira kao spam? Mnoštvo je razloga za to i nitko Vam ne može sa potpunom sigurnošću na njega odgovoriti. Kako bi onemogućili promet uvijek novih oblika i tehnika slanja spama, proizvođači antispam zaštite koriste heurističke algoritme detekcije spama. Nažalost, jedan od četiri ishoda ove detekcije može biti "lažan-pozitivan" i to je razlog zbog kojeg pružatelj sigurnosne zaštite ne može garantirati da korisnu poruku neće tretirati kao spam. Na primjer, neka poruka poslana je Perl skriptom preko domene visoke rizičnosti, a njen naslov u cijelosti je napisan velikim slovima. Takva poruka može biti označena kao [SPAM], a da ona to ustvari nije. [5.8.3] Mogu li podesiti antispam zaštitu da upite gosta nikad ne tretira kao spam? Postoji više vrsta antispam zaštite, različite učinkovitosti i kvalitete. Gotovo sve imaju tzv. "bijele liste" u kojima možete definirati domene i adrese onih pošiljatelja čije poruke uvijek želite primati (pa makar se radilo o spamu). U slučaju upita gosta, tehnika "bijele liste" nije moguća budući da ne znate odakle će doći sljedeći upit. Međutim, ono što možete napraviti jeste smanjiti osjetljivost antispam zaštite (ukoliko zaštita takvo što nudi) ili podesiti da se spam ne briše na serveru, već da poruke s oznakom [SPAM] Vi prekontrolirate i brišete na svom računalu (što preporučujemo, barem neko vrijeme dok se ne uvjerite u ispravnost antispam zaštite). Također, uvijek možete isključiti Vašu antispam zaštitu. [5.8.4] Kako ću znati da li je neka od poruka s oznakom [SPAM] možda upit gosta? Možete znati prema naslovu. Upit ostvaren putem stranica Info Adriatic imat će naslov [Info Adriatic Mailer]. Kako biste postupak automatizirali, možete koristiti tzv. pravila u Outlook Expressu (Message>Create Rule From Message...) po kojima će se poruke automatski prosljeđivati u određene pretince. Pravilo možete definirati i prema spomenutom naslovu, tj. Subject liniji. [5.9] Primio sam čudnu poruku. Mislim da je s vaše adrese i da je u Attachmentu virus. Jesam li u pravu? Niste. Upiti koji pristižu putem stranica Info Adriatic ne sadrže Attachment! Ukoliko primite poruku koja svojim sadržajem (npr. naslovom) podsjeća na upit gosta, a istovremeno sadrži Attachment, budite vrlo oprezni, jer ona je najvjerojatnije upućena sa zaraženog računala. Zato ne otvarajte sumnjivi ili neočekivani Attachment! Također, ukoliko primite "čudnu" poruku koja podsjeća kao da je poslana s naše adrese (npr. u From polju pojavljuje se naš e-mail), budite vrlo oprezni, jer ona je najvjerojatnije upućena sa zaraženog računala. Na takve i slične poruke ne odgovarajte, već ih zanemarite ili prijavite abuse službi Vašeg ISP-a. S druge strane, ukoliko zaista od nas primite poruku, ona neće biti "čudna". Naša poruka imat će jasnu informaciju, kontakt podatke i mogućnost odjave s mailing liste. [5.10] Pretražujem Info Adriatic prema vašim uputama. Dobivam stare rezultate. Zašto? Možda zato što u međuvremenu i nije došlo do promjene u odnosu na pojam kojeg tražite. Međutim, ako i u Message Boxu vidite uvijek jedne te iste poruke, tada je vrijeme da kliknete Refresh u Vašem Internet-pregledniku. Kako biste osvježavanje sadržaja automatizirali, izaberite Tools>Internet Options...>Settings... i označite Automatically. [6.1] Da li je dozvoljeno prenositi sadržaje objavljene na stranicama Info Adriatic? Nije. Više o tome pišemo u rubrici Copyright i Karta/plan grada. [6.2] Postoji li tiskano izdanje stranica Info Adriatic? [6.3] Što označavaju barovi uz nazive destinacija, u lijevom stupcu? Grafički predočavaju broj objavljenih smještajnih kapaciteta u pojedinoj destinaciji. [6.4] Što označavaju boje i simboli na karti, na naslovnoj stranici? Siva boja označava kopno, tamnosiva granice i Šibensko-kninsku županiju, plava rijeke, zelena nacionalne parkove, a crvena ceste. Tri su debljine crvenih crta. Tanka označava državne ceste (npr. cesta Drniš-Knin je državna cesta br. 33). Deblja označava magistralne ceste (npr. Jadranska magistrala je državna cesta br. 8, ili E65). Najdeblja crvena crta označava autocestu, prometovanje kojom se naplaćuje (npr. A1 je autocesta). Regionalne i lokalne ceste na ovoj karti nisu ucrtane. Ostali simboli su orijentacijski. Upućuju na dvije zračne luke, more bogato ribom, brojne marine i mogućnosti pješačenja i planinarenja u unutrašnjosti. [6.5] Zainteresiran sam za razmjenu linkova. Kakva je procedura? Ukoliko se Vaše stranice bave turizmom ili putovanjima (u najširem smislu ovoga pojma), ukoliko je njihova posjećenost veća ili jednaka našoj, te ukoliko naslovna stranica ima veći ili jednak PageRank našoj (PageRank je Googleova mjera značajnosti stranice), rado ćemo s Vama razmijeniti linkove. Pošaljite nam Web adresu i opis stranica na jednom od jezika koje podržavamo, a mi ćemo ga prevesti na ostale jezike. U opisu budite objektivni i realni; napišite ono što stranice sadrže, a ne ono što bi trebale sadržavati. Pokušajte napisati rečenicu umjesto nabrajanja, maksimalne dužine 140 znakova. Zadržavamo pravo odbiti prijedlog za razmjenu linkova, kao i pravo na korekciju teksta. Vaš link bit će postavljen u rubriku Razmjena linkova. Također, očekujemo i kratku specifikaciju Vaših uvjeta, tj. ponude za razmjenu linkova. [6.6] Može li Info Adriatic surađivati s turističkim agencijama? Info Adriatic specijaliziran je za Šibensko-kninsku županiju, radi na principu direktnog kontakta gosta i iznajmljivača, te zadržava pravo na objavljeni sadržaj. To su razlozi zbog kojih je mogućnost suradnje s drugim portalima i turističkim agencijama vrlo ograničena. [6.7] Traži li Info Adriatic suradnike, prevoditelje, komercijaliste? Trenutno nemamo potrebu za prevoditeljima, no komercijaliste koji se žele pridružiti našem timu "na terenu", rado ćemo uputiti u posao. [6.8] Želim vam poslati Attachment. Koji je vaš e-mail? Zbog mjera sigurnosti ne primamo Attachment iz nepoznatih izvora niti javno objavljujemo e-mail. Molimo Vas da nam, koristeći se rubrikom Kontakt, kažete više o tome što želite poslati i zašto. Ukoliko se razmjena dokumenata pokaže potrebnom, naknadno ćemo uspostaviti odgovarajući kontakt bez posredovanja spomenute rubrike.