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APPLICABILITY Article 1 These General Conditions of International Freight Forwarders (hereinafter referred to as “the General Conditions”) govern the relationships between the Freight Forwarder and his Customer. The General Conditions shall apply to all forwarding operations, unless their application is expressly excluded by the parties to the contract. Article 2 The Freight Forwarder is organizer of dispatch and delivery of goods by all means and routes of transportation. By a forwarding contract, the Freight Forwarder assumes the obligation to conclude, in his own name and for the account of the Customer or in the name and for the account of the Customer, a contract for the transport of goods and other contracts necessary to carry out transport, as well as to carry out all other customary operations and actions, and the Customer undertakes to pay him remuneration. Freight forwarding services include: • expert advice and participation in negotiations concerning the conclusion of international sales contracts relating to transport, insurance, customs issues, etc.; • identification of the most favorable transport routes and clauses to be applied to the international sale and the international transport of goods in order to protect the interests of the Customer; • obtaining the preferences, refractions and other benefits from local and foreign transport operators and other participants; • organizing transport of groupage consignments; • organizing the multimodal and integral transport of goods and the physical distribution of the goods on a door-to-door basis; • conclusion of transport contracts for any type of transport; • conclusion of contracts for loading, unloading, transshipment, sorting and packing of goods and/or performing such or similar services; • conclusion of warehousing contracts and/or warehousing of goods; • conclusion of insurance contracts for goods; • representing and performing activities relating to the customs clearance of goods (customs agency); • sampling of goods; • determination of the quantity of goods without issuing a certificate; • participating in the collection of payments for delivered goods; • issuance of forwarding certificates of receipt and other Freight Forwarder’s documents (own, FIATA or other documents); • issuance or obtaining transport and other documents; • control of calculations in transport documents and settlement of transport and other costs; • taking measures for indemnification in cases of loss, damage or delayed delivery of goods; • obtaining transit permits for goods and other documents; • taking actions to ensure steady freezing temperature, and feeding and watering of live animals; • performing services at international fairs, independent and specialized exhibitions and similar events in the country and abroad; • domestic forwarding; • other activities customary in the international forwarding business. OFFER Article 3 The Freight Forwarder’s offer shall include only the services expressly specified therein. Article 4 The offer shall remain valid only till the date fixed for its acceptance. Article 5 The offer in the form of a lumpsum rate covering all forwarding operations (which may include transport, customs clearance, storage and other similar costs) is valid under the circumstances existing at the time when the offer is made. The costs not covered by the lumpsum rate shall be payable by the Customer to the Freight Forwarder separately. The accepted lumpsum rate may not be transferred by the Customer to a third party without Freight Forwarder’s consent. III. ORDER (DISPOSITION) Article 6 The dispatch and delivery of goods, including all operations relating thereto, shall be performed by the Freight Forwarder on the basis of the order given by the Customer. The order shall contain all necessary details about the goods and their properties, the exact instructions about their dispatch and all operations related to the dispatch, as well as any other details as may be required for the proper and timely fulfillment of the order. Article 7 The Customer is obliged to inform the Freight Forwarder of the properties of goods which might threaten the safety of persons or property or cause damage. When a consignment contains valuable objects, securities or other articles of value, the Customer shall be bound to inform the Freight Forwarder of such objects and their respective value at the time of their handing over to the Freight Forwarder for dispatch. Article 8 The Freight Forwarder shall follow strictly the Customer’s order. The Customer shall inform the Freight Forwarder without delay if the Customer transfers its rights under the transport contract to a third party. Unless otherwise agreed, the Freight Forwarder shall, within the limits of his liabilities to the Customer, be liable to the third party referred to in paragraph 2 of this Article. Article 9 Where the Freight Forwarder has been given the order, he shall also be deemed to have been given the authorization to pay the freight, duties and other costs. The Customer shall timely put at the Freight Forwarder’s disposal the funds necessary for the payment of the costs referred to in paragraph 1 of this Article. Otherwise, any resulting consequences shall be borne by the Customer. If the Freight Forwarder is instructed by the Customer to request the funds referred to in paragraph 2 of this Article from a business partner of the Customer, the Customer shall previously instruct his partner to do so. In the case referred to in paragraph 3, the Freight Forwarder shall make the payment at the expense and risk of the Customer and the Customer shall remain liable to the Freight Forwarder for such funds if for any objective reasons the Freight Forwarder cannot collect the costs from the Customer’s business partner. Article 10 In general, the order shall be given in writing. The order given orally or by telephone shall obligatorily be confirmed in writing. If the order given in any of the ways specified in paragraph 2 of this Article is not confirmed subsequently in writing, the Freight Forwarder shall not be responsible for any harmful consequences. Where the order is apparently incomplete, unclear or contradictory, the Freight Forwarder shall request necessary explanations from the Customer in time. If the circumstances of a case are such that the necessary explanations cannot be obtained by the Freight Forwarder, and the case admits no delay, the Freight Forwarder shall act as a good businessman protecting the interests of the Customer and also immediately notify the Customer thereof. Article 11 Any consequences resulting from an incorrect, incomplete, unclear, contradictory and late order shall be borne by the Customer. Article 12 The Customer shall ensure the timely submission to the Freight Forwarder of all documents necessary for the fulfillment of the order. The Customer shall also be deemed late with the submission to the Freight Forwarder of the necessary documents when the Customer’s business partner fails to furnish such documents on time to the Freight Forwarder. The Freight Forwarder shall not be liable for any hidden errors in documents. Any consequences resulting from incorrect documents or untimely submission thereof to the Freight Forwarder shall be borne by the Customer. The Freight Forwarder shall not be obliged to deliver the goods or to take them over by giving the guarantee. Article 13 In performing the order with regard to the collection of the Customer’s claims from the consignee, the Freight Forwarder shall not verify the justifiability of such claims nor assume any guarantee. If the consignee refuses to accept the goods, the Freight Forwarder shall notify this to the Customer and at the same time take necessary measures to protect such goods until further order. For the services referred to in the preceding paragraphs, the Customer shall pay to the Freight Forwarder a separate remuneration and shall compensate to the Freight Forwarder all costs of collecting claims for the Customer. Article 14 If an order the performance of which has already started is changed by the Customer, the Freight Forwarder shall, if possible, act according to such changed order, without the responsibility for any consequences caused by such change of the order. Article 15 In the case that the Customer withdraws the given order, the Customer shall pay to the Freight Forwarder remuneration for the already provided services and compensation for the caused costs. RECEIPT AND DELIVERY OF GOODS Article 16 The Freight Forwarder shall be deemed to have received the goods when he has taken charge of the goods for dispatch. The handover of goods to the carrier shall mean that the goods have been delivered. Unless otherwise agreed, the Freight Forwarder may perform transport by himself in whole or in part. The Freight Forwarder who performs transport by himself shall have the rights and obligations of a carrier. Article 17 The Freight Forwarder shall keep the Customer informed regularly of the progress of transport of the Customer’s goods. Article 18 If the Customer has entered into a contract for the transport of goods by sea, the Customer shall also agree on the conditions of loading and discharge as customary in the respective ports. All costs resulting from the failure of the port organization or the carrier to fulfill the loading and discharge conditions customary in the respective ports shall be borne by the Customer. The Customer shall also bear the costs resulting from congestion in the port, the quay, switching and collecting yards and other traffic points, lack of storage space and means of transportation, waiting for ships in ports and for other means of transportation at quays or railway stations, overtime work, waiting on holidays and nonworking days, as well as interruption of work due to bad weather or other events of force majeure. Article 19 The Freight Forwarder shall not be liable for information obtained from the shipping company and its agent concerning the voyage and arrival of the ship, nor for the information from other carriers. The Freight Forwarder shall verify the particulars concerning the operation of the ship, especially those concerning the calculation of the time spent on laydays and demurrage, and he shall be responsible for such particulars. Article 20 The demurrage for conveyances associated with consignments whose transport documents identify the Freight Forwarder as the consignee, where such demurrage has not arisen from a proven fault on the part of the Freight Forwarder, shall be borne by the Customer. However, the Customer shall have the right to claim compensation from the organization responsible for such demurrage. TRANSPORT AND ACCOMPANYING DOCUMENTS Article 21 Regarding the documents required for the transport of goods, the Freight Forwarder can use the existing standard documents – forms such as customary in individual branches of the transport business. If the documents referred to in paragraph 1 of this Article contain the clauses by which the liability of the carrier is reduced or excluded, the Freight Forwarder shall not be liable for such excluded obligations. Where the Customer wants to exclude certain clauses from the standard transport documents, he shall notify it explicitly to the Freight Forwarder in writing and in time. The Freight Forwarder shall warn the Customer if it is evident that such exclusion or addition of clauses in transport documents may have harmful consequences. Article 22 The Freight Forwarder shall not examine the validity of the authorization given to the bearer of the accompanying documents, nor of the signatory of the order. For the received order, the Freight Forwarder shall not investigate whether there are any legal or other hindrances for the dispatch of the goods or any import, export or transit restrictions. Hence, and any costs arising in this respect shall be borne by the Customer. ARRIVAL OF DAMAGED CONSIGNMENT AND THE PROCEDURE Article 23 When a consignment arrives at the destination apparently damaged or with an evident deficiency in the number of packages, the Freight Forwarder shall, if at this place he represents the consignee, inform the Customer without delay of such damage or shortage and of all events significant for the Customer, and he shall take all necessary measures against the responsible person to protect the Customer’s rights. Article 24 If, in the opinion of the Freight Forwarder, certain actions should be taken in the interest of the Customer but he cannot previously obtain instructions from the Customer, the Freight Forwarder shall be authorized to take such actions for the account and at the risk of the Customer. When at the place of transshipment the Freight Forwarder acts on behalf of both the consignor and the consignee, he shall protect the interests of both of them with the diligence of a good businessman and keep them informed of his work. Article 25 In the case of a general average, the Freight Forwarder shall inform the Customer of all facts he has become aware of. VII. SELECTION OF APPROPRIATE MODE OF TRANSPORT Article 26 Where the order contains no instructions concerning the transport route, means of transportation and forwarding procedure for the goods, the Freight Forwarder shall be entitled to choose or to combine the options most favorable for the Customer. Article 27 Where the goods are forwarded by rail and the Customer has indicated only the consignee’s domicile, without indicating the station of destination, the Freight Forwarder shall, if necessary explanations cannot be obtained from the Customer in time, forward the consignment to the station that is suitable for the Customer. In such case, the Freight Forwarder shall not be responsible for the choice of the station. Article 28 Part-load consignments may be dispatched by the Freight Forwarder in groupage transport, unless a specific different order in writing is received. The Freight Forwarder shall, if requested so by the Customer, issue to the Customer the standard Freight Forwarder’s Certificate of Receipt to evidence the dispatch and handover of goods. The Freight Forwarder shall be entitled to the difference in freight due to groupage dispatch. Article 29 In the sales contract, the Customer shall, in accordance with the delivery terms stipulated in such contract, ensure that, with regard to the transport of the goods, his partner follows strictly the instructions given to the partner by the Freight Forwarder. The Freight Forwarder shall not be liable for any transport damage arising from the failure of the Customer’s partner to follow his instructions. VIII. TIME FRAMES Article 30 The Freight Forwarder shall be responsible for the dispatch or delivery time only if he has undertaken expressly to respect it, but always within the limits of the responsibility of the carrier and other participants in the transport of goods engaged by the Freight Forwarder. Article 31 At the place of transshipment, the Freight Forwarder shall act conscientiously and carefully to ensure that transshipment is carried out in the best possible way. The Freight Forwarder shall not be responsible for hindrances and delays in the transshipment of goods resulting from a fault on the part of the carrier, transshipment organizations and other organizations involved, or force majeure. Furthermore, the Freight Forwarder shall not be responsible for the untimely provision of the means of transportation by the carrier, nor for the untimely arrival of the goods due to traffic jams and other difficulties. INSPECTION OF PACKING Article 32 The Customer or his partner shall pack the goods taking into account their nature, characteristics and the requirements of the route and means of transportation. The Freight Forwarder shall not be responsible for any consequences resulting from failure by the Customer, or his partner, to comply with the provisions of the contract. If the Freight Forwarder notices that the goods are not properly packed or otherwise not prepared for transport, the Freight Forwarder shall inform the Customer of such shortcomings. Should waiting for the Customer to remove the shortcomings cause damage to the Customer himself, the Freight Forwarder shall remove such shortcomings at the expense of the Customer. DETERMINATION OF QUANTITY Article 33 Unless otherwise agreed, the Freight Forwarder shall take part-load consignments according to the number of packages only, and bulk cargos according to the particulars given by the Customer or indicated in the transport documents, without any responsibility of the Freight Forwarder for the weight, content, or nature of the goods. The goods shall be weighed, measured or counted only by order or in case of evident damage or deficiency in the quantity. In such case, the Freight Forwarder shall receive compensation for his costs and services. The Freight Forwarder may have the goods weighed by an organization specialized for such activity. SAMPLING Article 34 The Freight Forwarder shall take samples and dispatch them as directed by the Customer. The costs of sampling, sample dispatch and additional remuneration shall be borne by the Customer. The Freight Forwarder shall be responsible for taking samples from the part of the consignment that has been indicated for such action. XII. CUSTOMS CLEARANCE Article 35 The given order shall be deemed to include also the order for customs clearance of goods, unless otherwise agreed expressly and in writing. In the customs clearance procedure, the Freight Forwarder shall act in the name and for the account of the Customer (direct representation) or in his own name and for the account of the Customer (indirect representation). The customs documents presented by the Freight Forwarder shall be based on the particulars provided by the Customer or his business partner. The Freight Forwarder shall not be held responsible if the particulars in the documents differ from the actual state. The Customer shall compensate to the Freight Forwarder any damage caused thereby. For performing customs agency services, the Freight Forwarder shall be entitled to extra remuneration. The order for customs clearance shall not include the liability of the Freight Forwarder to pay customs duties for the account of the Customer. Where the place of customs clearance is not indicated in the order or provided for by regulations, it shall be determined by the Freight Forwarder. XIII. INSURANCE Article 36 The goods shall be insured by the Freight Forwarder on the basis of a specific order for every single dispatch. The indication of consignment value in the order shall not be considered an order for the insurance of goods. The insurance by the Freight Forwarder of one consignment shall not create the obligation for him to insure all subsequent consignments of the same Customer. Where the insurance order does not indicate any specific risks to be covered, the Freight Forwarder shall be obligated to cover the basic risks only. If no insurance order is given by the Customer, or he has given an order for partial coverage, any damage arising therefrom shall be at the expense of the Customer. REMUNERATION FOR SERVICES AND COMPENSATION OF COSTS Article 37 The Freight Forwarder shall be entitled to remuneration for his services and to the compensation of his costs. The remuneration shall be determined on the basis of the tariff or by a separate agreement. The Customer shall remain liable to the Freight Forwarder even if the Freight Forwarder has been instructed by the Customer to collect the amount due to him from third parties. For the services provided to a foreign Customer, the Freight Forwarder shall be entitled to remuneration for his services and the compensation of his costs in the currency of the country where such Customer’s head office is located, or, by agreement, in another currency. When the Freight Forwarder, asked prior to the limitation date, has paid an amount for undercharged freight, customs duties, storage fees, demurrage and similar costs, the Customer shall, provided such expenses have not been included in the lumpsum rate, compensate to the Freight Forwarder any such amount. No rights of the Freight Forwarder towards the Customer shall be affected by any bans or other measures, and the former’s right to remuneration and compensation shall at all times remain untouched. Unless otherwise agreed, the Freight Forwarder’s invoices shall be payable within eight days after the receipt thereof. Any objections to the invoices shall be notified within the same period of time. If such an objection refers to a part of the invoice only, the undisputed portion thereof shall be payable within eight days. Where, in the performance of the order, the Freight Forwarder advances his own funds, the Freight Forwarder shall be entitled to special remuneration for such advanced funds, the amount of which shall be determined on the basis of the tariff or by agreement with the Customer. FREIGHT FORWARDER’S LIABILITY Article 38 The Freight Forwarder shall, in every situation, act in the interest of the Customer and with the diligence of a good businessman. Where the forwarding contract specifies a lumpsum rate for the performance of the entire forwarding order, such sum shall include remuneration for all services and the costs of forwarding, transport and all other costs. In the case referred to in paragraph 2 of this Article, the Freight Forwarder shall be liable also for the work of the carrier and other service providers whose services have been included in the lumpsum rate referred to in paragraph 2 of this Article. In other cases, the Freight Forwarder shall be liable for the choice of the carrier and other persons with whom he has entered into contracts (storage of goods, etc.), for the performance of the order, but not for their work, unless such liability has been assumed by him under the contract. In the cases referred to in paragraph 4 of this Article, the Freight Forwarder shall take all measures necessary to ensure the Customer’s right to indemnification. If, in lieu of performing the order himself, the Freight Forwarder entrusts the performance thereof to another Freight Forwarder, the Freight Forwarder shall be responsible for the work of such other Freight Forwarder. Where the Freight Forwarder also performs other operations required under the order, customary practices or these General Conditions, he shall have all rights and obligations arising from such operations. If the order contains an explicit or implicit authorization for the Freight Forwarder to entrust the performance of the order to another Freight Forwarder, or if the interest of the Customer requires so, the Freight Forwarder shall be liable exclusively for the choice of such other Freight Forwarder, unless he has also assumed responsibility for the work of the other Freight Forwarder. The Freight Forwarder shall be liable for the number of pieces and marks on the packages, provided they are visible. The Freight Forwarder shall not be liable for the weight, measure, quality, content and value of goods. The Freight Forwarder’s service shall be considered properly performed if the consignment has been forwarded in the same condition as received. The Freight Forwarder shall not be liable for damage caused by force majeure or the nature of goods. The Freight Forwarder shall not be held liable for incorrectly calculated freight, customs and other public duties. The Freight Forwarder shall be bound to make a complaint only if expressly requested to do so by the Customer. In such case, the Customer shall furnish the Freight Forwarder with all transport, customs and other documents necessary for making the complaint. The Freight Forwarder shall send documents to the Customer within three days of receiving them. If the Customer has requested so and if it is realistically possible, the Freight Forwarder may, at the expense and for the account and risk of the Customer, claim damages and conduct a litigation against the persons with whom he has entered into a contract during the performance of the forwarding order. XVI. RETENTION AND LIEN Article 39 In order to secure the settlement of his claims against the Customer, the Freight Forwarder shall be entitled to retain the Customer’s goods until all his claims are fully paid by the Customer. Article 40 In order to secure the settlement of his claims (the current and past ones) against the Customer, the Freight Forwarder shall have a lien on the goods handed over to him for and in connection with dispatch as long as such goods are in the Freight Forwarder’s possession or the Freight Forwarder has a document entitling him to dispose of such goods. Article 41 Where, at Customer’s request, goods have been placed at the disposal of a third party or are to be delivered to a third party, the Freight Forwarder may use lien for his claims against third parties only if such claims refer to the goods held by the Freight Forwarder on the aforesaid basis. XVII. DISPUTE RESOLUTION Article 42 The Freight Forwarder and the Customer who have agreed on the application of these General Conditions may also agree on the competence of the Permanent Arbitration Court at the Croatian Chamber of Economy for the resolution of their disputes. If jurisdiction as defined in paragraph 1 of this Article has not been agreed by the parties for the settlement of disputes, then, by accepting these General Conditions, the parties agree that disputes arising from a forwarding contract shall be settled: - when both parties to the contract have their head offices or places of business in the Republic of Croatia: by the competent Croatian court with jurisdiction according to the location of the Freight Forwarder’s head office; - when one of the parties has its head office or place of business outside the Republic of Croatia: by the competent court as defined in the contract between the parties, or, if no jurisdiction has been agreed, by the court competent according to the location of the Croatian Freight Forwarder’s head office. XVIII. FINAL PROVISIONS Article 43 By the adoption of these General Conditions, the General Conditions of International Freight Forwarders Association of Croatia dated January 20 th 1993 and published in the Journal of the Croatian Chamber of Economy no. 39/1993 shall cease to be valid. The contracts already entered into under the General Conditions of International Freight Forwarders Association of Croatia dated January 20 th 1993 shall remain valid. Article 44 These General Conditions shall become effective and apply as of the date of their adoption. They will be published on the web site of the Croatian Chamber of Economy. Zagreb, November 28 th 2005 (Translation only - without prejudice)
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I VALJANOST UVJETA Članak 1. Ovim Općim uvjetima poslovanja međunarodnih otpremnika (u daljnjem tekstu: Opći uvjeti) uređuju se odnosi između otpremnika i nalogodavca. Ovi Opći uvjeti vrijede za sve poslove otpremanja, osim ako su ugovorne strane izričito isključile njihovu primjenu. Članak 2. Otpremnik je organizator otpreme i dopreme stvari svim prijevoznim sredstvima i na svim prijevoznim putevima. Ugovorom o otpremi obvezuje se otpremnik radi prijevoza određene robe sklopiti u svoje ime i za račun nalogodavca ili u ime i za račun nalogodavca, ugovor o prijevozu i druge ugovore potrebne za izvršenje prijevoza, te obaviti ostale uobičajene poslove i radnje, a nalogodavac se obvezuje isplatiti mu određenu naknadu. Otpremnički poslovi su: - davanje stručnih savjeta i sudjelovanje u pregovorima radi zaključenja ugovora o međunarodnoj prodaji s gledišta prijevoza, osiguranja, carinskih pitanja i dr.; - iznalaženje najpovoljnijih prijevoznih puteva i klauzula koje treba primijeniti u međunarodnoj prodaji i međunarodnom prijevozu robe radi zaštite interesa nalogodavca; - osiguranje povlastica, refakcija i drugih pogodnosti od stranih i domaćih prijevoznika te drugih sudionika; - organiziranje zbirnog prometa; - organiziranje multimodalnog i integralnog prijevoza robe i fizičke distribucije stvari po sustavu “od vrata do vrata” ; - zaključivanje ugovora o prijevozu u svim granama prijevoza; - zaključivanje ugovora o utovaru, istovaru, pretovaru, sortiranju , pakiranju, odnosno obavljanju tih i sličnih usluga; - zaključivanje ugovora o uskladištenju robe odnosno skladištenje robe; - zaključivanje ugovora o osiguranju robe; - zastupanje i obavljanje poslova u svezi s carinjenjem robe (carinsko zastupanje); - uzimanje uzoraka; - utvrđivanje količine robe bez izdavanja certifikata; - sudjelovanje u naplati isporučene robe; - izdavanje otpremničkih potvrda i drugih otpremničkih dokumenata (vlastitih, FIATA ili drugih); - ispostavljanje ili pribavljanje prijevoznih i drugih dokumenata; - kontrola obračunske ispravnosti prijevoznih dokumenata te obračun prijevoznih i drugih troškova; - poduzimanje mjera za obeštećenje u slučajevima gubitka, oštećenja ili zakašnjenja isporuke robe; - pribavljanje tranzitnih dozvola za robu i drugih dokumenata; - organiziranje doleđivanja te hranjenja i pojenja živih životinja; -obavljanje usluga na međunarodnim sajmovima, samostalnim i specijalnim izložbama te sličnim priredbama u zemlji i inozemstvu; - unutrašnje otpremanje; - ostali poslovi uobičajeni u međunarodnom otpremništvu; II PONUDA Članak 3. Ponuda otpremnika obuhvaća samo poslove koji su u njoj izričito navedeni. Članak 4. Ponuda vrijedi samo do roka određenog za njeno prihvaćanje. Članak 5. Ponuda u obliku jedne ukupne svote (forfaitni stav) za sve poslove otpremanja, koja može sadržavati troškove prijevoza, troškove carinskog zastupanja, troškove skladištenja i druge slične izdatke, vrijedi prema okolnostima koje postoje u trenutku kada je ponuda učinjena. Troškove koji nisu obuhvaćeni forfaitnim stavovima nalogodavac će posebno nadoknaditi otpremniku. Nalogodavac ne može prenositi prihvaćene forfaitne stavove na treću osobu bez pristanka otpremnika. III NALOG (DISPOZICIJA) Članak 6. Otpremu i dopremu robe, kao i poslove s tim u vezi, otpremnik obavlja na temelju naloga odnosno dispozicije (u daljnjem tekstu: nalog) nalogodavca. Nalog treba sadržavati sve potrebne podatke o robi i njenim svojstvima, točne upute u pogledu njihove otpreme i izvršenju poslova u vezi s otpremom te druge podatke potrebne za ispravno i pravodobno izvršavanje naloga. Članak 7. Nalogodavac je dužan obavijestiti otpremnika o svojstvima robe kojima može biti ugrožena sigurnost osoba ili dobara ili kojima može biti nanesena šteta. Kada se u pošiljci nalaze dragocjenosti, vrijednosni papiri ili druge skupocjene stvari, nalogodavac je dužan o tome, kao i o njihovoj vrijednosti, obavijestiti otpremnika u trenutku predaje radi otpremanja. Članak 8. Otpremnik je dužan pridržavati se naloga nalogodavca. Nalogodavac je dužan obavijestiti otpremnika ako prenese svoja prava iz ugovora o otpremanju na treću osobu. Otpremnik je odgovoran trećoj osobi iz stavka 2. ovog članka u granicama svojih obveza prema svom nalogodavcu ako nije drukčije ugovoreno. Članak 9. Kada je otpremniku dan nalog, smatra se da mu je dana i ovlast za plaćanje vozarina, pristojbi i drugih troškova. Nalogodavac je dužan otpremniku pravodobno staviti na raspolaganje sredstva potrebna za plaćanje troškova iz stavka 1. ovog članka. U protivnom, nalogodavac će sam snositi posljedice. Ako nalogodavac uputi otpremnika da se za sredstva iz stavka 2. ovog članka obrati poslovnom partneru nalogodavca, nalogodavac je dužan prethodno na to obvezati svog poslovnog partnera. U slučaju iz stavka 3. ovog članka otpremnik obavlja naplatu na trošak i na rizik nalogodavca, tako da nalogodavac ostaje u obvezi prema otpremniku ako zbog objektivnih okolnosti ne uspije naplatiti troškove od poslovnog partnera nalogodavca. Članak 10. Nalog se u pravilu daje pismeno. Nalog dan usmeno ili telefonom u pravilu treba biti potvrđen pismeno. Ako je nalog dan na neki od načina iz stavka 2. ovog članka, a nije naknadno pismeno potvrđen, otpremnik ne odgovara za štetne posljedice. Kada je nalog očito nepotpun, nejasan ili proturječan, otpremnik je dužan pravodobno tražiti od nalogodavca potrebna objašnjenja. Ako otpremnik prema okolnostima slučaja ne može pribaviti potrebno objašnjenje, a slučaj ne trpi odgađanje, dužan je postupiti kao dobar gospodar, štiteći interese nalogodavca i o tome ga odmah obavijestiti. Članak 11. Nalogodavac snosi sve posljedice nastale zbog pogrešnog, nepotpunog, nejasnog, proturječnog i prekasno danog naloga. Članak 12. Nalogodavac je dužan pravodobno predati otpremniku sve dokumente potrebne za izvršenje naloga. Smatra se da nalogodavac nije pravodobno predao otpremniku potrebne dokumente i onda kad njegov poslovni partner nije otpremniku pravodobno dostavio takve dokumente. Otpremnik nije odgovoran za skrivene neispravnosti dokumenata. Sve posljedice koje proizađu iz neispravnih dokumenata ili zbog nepravodobne predaje dokumenata otpremniku snosi nalogodavac. Otpremnik nije dužan predati, odnosno preuzeti robu uz davanje jamstva. Članak 13. Otpremnik koji izvršava nalog u pogledu naplate nalogodavčeva potraživanja od primatelja robe ne ispituje osnovanost naloga, niti preuzima jamstvo. Ako primatelj odbije preuzeti robu, otpremnik je dužan o tome obavijestiti nalogodavca i ujedno poduzeti mjere potrebne za njeno očuvanje do naknadnog naloga. Nalogodavac će za poslove iz prethodnih stavaka isplatiti otpremniku posebnu naknadu za usluge te mu nadoknaditi sve troškove naplate potraživanja. Članak 14. Kada nalogodavac izmijeni nalog čije je izvršenje već započeto, otpremnik će postupiti po izmjenjenom nalogu ako mu je to moguće, bez odgovornosti za posljedice izazvane izmjenom naloga. Članak 15. Kada nalogodavac povuče dani nalog dužan je isplatiti otpremniku naknadu za već učinjene usluge te naknadu za prouzročene troškove. IV PRIHVAT I PREDAJA ROBE Članak 16. Smatra se da je otpremnik primio robu kada ju je preuzeo radi otpreme. Smatra se da je predajom prijevozniku predaja robe izvršena. Ako nije drukčije ugovoreno, otpremnik može sam obaviti prijevoz u cijelosti ili djelomično. Otpremnik koji sam obavi prijevoz ima prava i obveze vozara. Članak 17. Otpremnik je dužan obavještavati nalogodavca o tijeku prijevoza njegove robe. Članak 18. Ako je nalogodavac zaključio ugovor za prijevoz robe morem, obvezan je ugovoriti i uvjete utovara i istovara uobičajene u odnosnim lukama. Nalogodavac snosi troškove nastale time što lučka organizacija ili brodar nisu ispunjavali uvjete utovara i istovara uobičajene u luci. Nalogodavac snosi troškove nastale zbog zakrčenja luke, pristaništa, ranžirnih i sabirnih stanica i drugih prometnih mjesta, nedostatka skladišnog prostora, nedostatka prijevoznih sredstava, čekanja broda u luci i drugih prijevoznih sredstava u pristaništima i željezničkim stanicama, prekovremenog rada, čekanja u praznične i neradne dane i prekida rada zbog nevremena ili druge više sile. Članak 19. Otpremnik ne odgovara za obavijesti brodara i njegovog agenta o kretanju i dolasku broda, niti za obavijesti ostalih vozara. Otpremnik je dužan provjeravati podatke u vezi s radom broda, a naročito podatke o obračunu utrošenog vremena kod stojnica i prekostojnica, te odgovara za te podatke. Članak 20. Dangube prijevoznih sredstava za pošiljke kod kojih je otpremnik po prijevoznim dokumentima primatelj, a koje nisu nastale dokazanom krivnjom otpremnika, snosi nalogodavac, s pravom potraživanja od organizacije čijom je krivnjom nastala danguba. V PRIJEVOZNI I POPRATNI DOKUMENTI Članak 21. U pogledu dokumenata potrebnih za prijevoz stvari otpremnik se može poslužiti postojećim tipskim ispravama - obrascima koji su uobičajeni u pojedinim granama prijevoza. Ako u dokumentima iz stavka 1. ovog članka postoje klauzule kojima se umanjuje ili isključuje odgovornost prijevoznika, otpremnik za te obveze ne odgovara. Kada nalogodavac želi isključiti neke klauzule u uobičajenim prijevoznim dokumentima, dužan je o tome pravodobno izričito i pismeno obavijestiti otpremnika. Otpremnik je dužan upozoriti nalogodavca kada zbog isključenja ili dodavanja klauzula u prijevoznim dokumentima mogu očito nastati štetne posljedice. Članak 22. Otpremnik ne ispituje pravovaljanost ovlasti donosioca popratnih dokumenata, niti potpisnika naloga. Otpremnik po primljenom nalogu ne ispituje postoje li zakonske ili druge smetnje za otpremu robe te postoji li uvozna, izvozna ili tranzitna ograničenja i tome slično, pa eventualni troškovi s time u vezi terete nalogodavca. VI PRISPJEĆE OŠTEĆENE POŠILJKE I POSTUPAK Članak 23. Kada pošiljka stigne na odredište vidljivo oštećena ili s vidljivim koletarnim manjkom otpremnik je, ako na tom mjestu zastupa primatelja, dužan bez odgađanja obavijestiti nalogodavca o oštećenju robe i o svim događanjima značajnim za nalogodavca, te poduzeti sve potrebne mjere radi očuvanja njegovih prava prema odgovornoj osobi. Članak 24. Ako otpremnik smatra da u interesu nalogodavca treba poduzeti određene radnje, a ne može prethodno pribaviti njegovu uputu, ovlašten je izvršiti te radnje za račun i na rizik nalogodavca. Kada otpremnik na nekom pretovarnom mjestu zastupa i pošiljatelja i primatelja dužan je brigom dobrog gospodara štititi interese i jednoga i drugoga, obavještavajući ih o svom radu. Članak 25. Otpremnik je u slučaju generalne havarije dužan obavijestiti nalogodavca o činjenicama koje je saznao. VII IZBOR NAJPOVOLJNIJEG NAČINA PRIJEVOZA ( INSTRADACIJA) Čanak 26. Kada nalog o otpremi ne sadrži nalog o prijevoznom putu, prijevoznom sredstvu i postupku za otpremu robe, otpremnik je ovlašten odabrati odnosno kombinirati mogućnosti koje će biti najpovoljnije za nalogodavca. Članak 27. Kada se roba otprema željeznicom, a nalogodavac je naznačio samo prebivalište primatelja, bez naznake uputne stanice, otpremnik će ako ne može pravodobno pribaviti od nalogodavca potrebna objašnjenja, pošiljku uputiti na onu stanicu koja je najpovoljnija za nalogodavca. U ovom slučaju otpremnik ne odgovara za izbor stanice. Članak 28. Otpremnik može komadne pošiljke otpremiti u zbirnom prometu, ako nije primio izričit i pisani drukčiji nalog. O preuzimanju i otpremi robe otpremnik je dužan izdati nalogodavcu, ako to nalogodavac zahtijeva, uobičajenu otpremničku potvrdu. Otpremnik ima pravo na razliku u vozarini postignutu zbirnom otpremom. Članak 29. Nalogodavac će u u prodajnom ugovoru, a u skladu s paritetom iz tog ugovora, obvezati svog partnera da se u pogledu prijevoza robe pridržava uputa koje će mu dati otpremnik. Otpremnik ne odgovara za štetu ako se nalogodavčev partner ne bude pridržavao njegovih uputa. VIII ROKOVI Članak 30. Otpremnik odgovara za rok otpreme ili isporuke samo ako se na to izričito obvezao, pa i onda u granicama odgovornosti vozara i drugih sudionika u prijevozu robe koje otpremnik angažira. Članak 31. Otpremnik je dužan u mjestu pretovara robe postupati savjesno i pažljivo, kako bi se pretovar obavio na najpovoljniji način. Otpremnik ne odgovara za smetnje i zakašnjenja u pretovaru robe koje su posljedica propusta prijevoznika, pretovarnih i drugih organizacija ili više sile. Otpremnik ne odgovara za nepravodobno postavljanje prijevoznih sredstava od strane vozara, te za nepravodobno prispjeće robe zbog zastoja u prometu i drugih smetnji. IX PREGLED PAKIRANJA Članak 32. Nalogodavac, odnosno njegov partner, dužan je robu pakirati prema njenoj prirodi, obilježjima te potrebama prijevoznog puta i prijevoznog sredstva. Otpremnik ne odgovara za posljedice koje bi nastale ako se nalogodavac, odnosno njegov partner, ne pridržavaju odredaba ugovora. Ako otpremnik uoči da roba nije zapakirana ili inače nije spremljena za prijevoz na ispravan način dužan je upozoriti nalogodavca na te nedostatke. Kada bi čekanje da nalogodavac otkloni nedostatke bilo štetno za nalogodavca, otpremnik je dužan te nedostatke otkloniti na račun nalogodavca. X UTVRÐIVANJE KOLIČINE Članak 33. Ako nije drukčije ugovoreno, otpremnik preuzima komadne pošiljke samo po broju komada, a robu u rasutom stanju prema navodima nalogodavca ili po prijevoznim dokumentima, bez odgovornosti za težinu, sadržaj, odnosno prirodu robe. Vaganje, mjerenje i brojanje robe i koleta obavlja se samo po nalogu, ili pri očitom oštećnju i manjku robe, uz naplatu troškova i dodatne naknade. Otpremnik može vagati robu i putem organizacije koja se bavi tim poslom. XI UZIMANJE UZORAKA Članak 34. Otpremnik uzima i otprema uzorke prema nalogu nalogodavca. Troškove uzimanja, otpreme i dodatnu naknadu snosi nalogodavac. Otpremnik je odgovoran samo za uzimanje uzoraka iz dijela pošiljke koja mu je označena. XII CARINJENJE Članak 35. Smatra se da je davanjem naloga za otpremu robe dan nalog i za carinjenje, ako nije izričito i pismeno drukčije ugovoreno. U postupku carinjenja robe otpremnik nastupa u ime i za račun nalogodavca (izravno zastupanje) ili u svoje ime, a za račun nalogodavca (neizravno zastupanje). Otpremnik podnosi carinske dokumente na osnovi podataka nalogodavca odnosno njegovog poslovnog partnera. Otpremnik ne snosi odgovornost ako se podaci ne slažu sa stvarnim stanjem. Naogodavac je dužan nadoknaditi otpremniku time prouzročenu štetu. Za obavljanje poslova carinskog zastupanja otpremniku pripada posebna naknada. Nalog za carinjenje robe ne sadrži obvezu otpremnika da isplati carinske pristojbe za račun nalogodavca. Otpremnik određuje mjesto carinjenja kada ono u nalogu odnosno propisima nije određeno. XIII OSIGURANJE Članak 36. Otpremnik osigurava robu po izričitom nalogu u vezi sa svakom pojedinom otpremom. Oznaka vrijednosti pošiljke u nalogu za otpremu ne smatra se nalogom za osiguranje. Osiguranjem jedne pošiljke ne nastaje obveza otpremnika da osigurava sve kasnije pošiljke svog nalogodavca. Kada nalog za osiguranje ne sadrži posebne rizike koje treba pokriti osiguranjem, otpremnik je dužan pokriti samo osnovne rizike. Ako nalogodavac nije dao nalog za osiguranje, ili je dao nalog za djelomično pokriće, štetne posljedice koje bi zbog toga nastale padaju na teret nalogodavca. XIV NAKNADA ZA USLUGE I NAKNADA TROŠKOVA Članak 37. Otpremnik ima pravo na naknadu za svoje usluge te na naknadu svojih troškova. Naknada se utvrđuje tarifom ili posebnim ugovorom. Nalogodavac ostaje u obvezi prema otpremniku i kada ga uputi da svoje naknade naplati od trećih osoba. Za usluge izvršene stranom nalogodavcu otpremnik ima pravo na naknadu za svoje usluge i naknadu svojih troškova u valuti zemlje u kojoj nalogodavac ima svoje sjedište ili, po sporazumu, u kojoj drugoj valuti. Kada je otpremnik, pozvan prije roka zastare, isplatio manje zaračunanu vozarinu, carinske pristojbe, skladišninu, prekostojnice i tome slično, nalogodavac je dužan, ako ti izdaci nisu bili obuhvaćni ukupnom svotom (forfaitni stav), nadoknaditi mu i dodatno isplaćene iznose. Zabrana i druge mjere ne utječu na pravo otpremnika prema nalogodavcu, pa mu i tada sva njegova prava na naknadu ostaju netaknuta. Račun otpremnika plativ je u roku od osam dana po primitku, ako nije drukčije dogovoreno. Prigovori na račun daju se u istom roku. Kada se prigovorom osporava samo dio računa, nesporni dio plativ je u roku osam dana. Kada otpremnik u izvršenju naloga predujmi vlasitita sredstva, ima pravo na posebnu naknadu za predujmljena sredstva čija se visina utvrđuje tarifom odnosno sporazumom s nalogodavcem. XV ODGOVORNOST OTPREMNIKA Članak 38. Otpremnik je dužan u svakoj prilici postupiti kako to zahtijevaju interesi nalogodavca i brigom dobroga gospodara. Kada je ugovorom o otpremi određena jedna ukupna svota (forfaitni stav) za izvršenje cjelokupnog naloga o otpremi robe, ona obuhvaća naknadu za sve usluge, odnosno naknadu za otpremu, naknadu za prijevoz te naknade svih ostalih troškova. U slučajevima iz stavka 2. ovoga članka otpremnik odgovara i za rad prijevoznika, te drugih pružatelja usluga čije su usluge bile obuhvaćene u ukupnoj svoti navedenoj u stavku 2. ovog članka. U ostalim slučajevima otpremnik odgovara za izbor prijevoznika te za izbor drugih osoba s kojima je u izvršenju naloga sklopio ugovor (skladištenje robe i slično), ali ne odgovara i za njihov rad, osim ako je tu odgovornost preuzeo ugovorom. U slučajevima iz stavka 4. ovog članka otpremnik je dužan poduzeti sve potrebne mjere radi osiguranja nalogodavčevog prava na naknadu štete. Otpremnik koji izvršenje cjelokupnog naloga povjeri drugom otpremniku, umjesto da ga sam izvrši, odgovara za njegov rad. Ako otpremnik obavlja sam i druge poslove obuhvaćene nalogom, običajima ili općim uvjetima, ima prava i obveze koje proizlaze iz takve vrste poslova. Ako nalog sadrži izričito ili prešutno ovlaštenje otpremniku da povjeri izvršenje naloga drugom otpremniku ili ako je očito u interesu nalogodavca, otpremnik odgovara samo za njegov izbor, osim ako je preuzeo odgovornost za njegov rad. Otpremnik odgovara za broj komada i za oznake koleta, ako su one vidljive. Otpremnik ne odgovara za težinu, zapreminu, kvalitetu, sadržaj i vrijednost robe. Smatra se da je usluga otpremnika ispravno izvršena ako je pošiljka dalje otpremljena u onom stanju u kojem je primljena. Otpremnik ne odgovara za štetu nastalu zbog više sile ili svojstva same robe. Otpremnik ne odgovara za netočno obračunane vozarine i za carinske i druge javne pristojbe. Otpremnik je dužan podnijeti reklamaciju samo ako to nalogodavac izričito traži.Tada je nalogodavac dužan predati otpremniku prijevozne, carinske i druge dokumente potrebne za podnošenje reklamacije. Otpremnik je dužan otpremiti nalogodavcu dokumente u roku od tri dana po njihovu primitku. Otpremnik može, ako je to objektivno moguće, a na zahtjev nalogodavca, na trošak, za račun i uz rizik nalogodavca, podnijeti odštetni zahjev i voditi spor protiv osoba s kojima je sklopio ugovor u izvršavanju naloga za otpremanje robe. XVI ZADRŽAVANJE I ZALOG Članak 39. Radi osiguraja naplate svojih potraživanja prema nalogodavcu otpremnik ima pravo zadržati nalogodavčevu robu sve dok mu nalogodavac ne podmiri njegova potraživanja. Članak 40. Radi osiguranja naplate svojih potraživanja (tekućih i prijašnjih) prema nalogodavcu, otpremnik ima pravo zaloga na stvarima predanim radi otpremanja i u vezi s otpremanjem sve dok su one u otpremnikovom posjedu ili dok otpremnik posjeduje ispravu na temelju koje može tim stvarima raspolagati. Članak 41. Kada je po nalogu nalogodavca roba stavljena na raspolaganje trećoj osobi ili se treba predati trećoj osobi, otpremnik se može koristiti pravom zaloga za potraživanja prema trećim osobama samo ako je potraživanje u vezi s robom koju otpremnik drži po navedenoj osnovi. XVII RJEŠAVANJE SPOROVA Članak 42. Otpremnik i nalogodavac koji su ugovorom prihvatili primjenu Općih uvjeta mogu za slučaj spora ugovoriti nadležnost Stalnog izabranog sudišta (Arbitražnog suda) pri Hrvatskoj gospodarskoj komori. Ako stranke za rješavanje spora ne ugovore nadležnost suda iz stavka 1. ovog članka, prihvaćanjem Općih uvjeta sporove nastale na temelju ugovora o otpremanju rješavat će: - u slučaju kada obje ugovorne strane imaju sjedište odnosno mjesto poslovanja u Republici Hrvatskoj, stvarno nadležni sud u Republici Hrvatskoj prema sjedištu otpremnika; - u slučaju kada jedna od strana ima sjedište odnosno mjesto poslovanja izvan Republike Hrvatske, nadležni sud određen ugovorom između stranaka, a u slučaju kad nadležnost suda nije ugovorena nadležni sud prema sjedištu hrvatskog otpremnika. XVIII ZAVRŠNE ODREDBE Članak 43. Donošenjem ovih Općih uvjeta prestaju važiti Opći uvjeti poslovanja međunarodnih otpremnika Hrvatske doneseni 20. siječnja 1993. godine koji su objavljeni u Glasniku Hrvatske gospodarske komore br. 39/1993. Ugovori sklopljeni uz primjenu Općih uvjeta iz stavka 1. ovog članka ostaju na snazi. Članak 44. Ovi Opći uvjeti stupaju na snagu i primjenjuju se od dana donošenja, a objavit će se na internetskim stranicama Hrvatske gospodarske komore. Zagreb, 28. studenog 2005.