http___www.koncar.hr_o-nama_kvaliteta__1.xml
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The business policy of the KONČAR Group is focused on meeting the needs and expectations of customers and all interested parties (stakeholders) through enterprise management, resource and processes management, and their continuous improvement. The quality of products and services is achieved by fulfilling the needs and demands of our customers during the creation of products and services, from contracting, development, production and delivery, to provide services to customers in the use of products and services. In accordance with the guidelines of sustainable development we apply the Quality Management System ISO 9001, Environmental Management System ISO 14001 Occupational Health and Safety Management System OHSAS 18001 and Information Security Management System ISO / IEC 27001. For some products a number of other standards is respected in accordance with the requirements of customers and users.
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Poslovna politika Grupe KONČARA usmjerena je na zadovoljavanje potreba i očekivanja kupaca i svih zainteresiranih strana (dionika) kroz upravljanja poslovnim sustavom, upravljanje resursima i procesima, te njihovim kontinuiranim poboljšavanjem. Kvaliteta proizvoda i usluga postiže se ispunjavanjem potreba i zahtjeva kupaca tijekom nastajanja proizvoda i usluga, od ugovaranja, razvoja, izrade i isporuke, do pružanja usluga kupcima tijekom uporabe proizvoda i usluga. U skladu s odrednicama održivog razvoja primjenjujemo Sustav upravljanja kvalitetom ISO 9001, Sustav upravljanja okolišem ISO 14001, Sustav upravljanja zaštitom zdravlja i sigurnošću na radu OHSAS 18001 te Sustav upravljanja informacijskom sigurnošću ISO/IEC 27001. Za pojedine proizvode poštuje se i niz drugih normi i standarda u skladu sa zahtjevima kupaca i korisnika.