http___www.kbd-online.hr_page.asp_title_uvjeti-prodaje_1.xml
1.1 1.2 1.3 1.4 1.5 2.1 3.1 3.2 4.1 5.1 5.2 6.1 7.1 8.1 9.1 10.1 11.1 12.1 13.1 13.2 14.1 15.1 15.2 16.1 17.1 18.1 19.1 19.2 20.1 21.1 22.1 23.1 23.2 24.1 25.1 26.1 27.1 28.1 29.1 29.2 30.1 30.2 30.3 31.1 32.1 33.1 34.1 35.1 35.2 36.1 36.2 37.1 37.2 37.3 38.1 39.1 40.1 41.1 41.2 41.3 42.1 43.1 44.1 45.1 45.2 46.1 47.1 48.1 48.2 49.1 49.2 50.1 50.2 51.1 52.1 53.1 54.1 55.1 56.1 56.2 57.1 58.1 59.1 59.2 60.1 61.1 62.1 62.2 63.1 64.1 64.2 65.1 66.1 67.1 68.1 69.1 70.1 71.1 72.1 73.1 74.1 74.2 75.1 76.1 77.1 78.1 79.1 80.1 81.1 82.1 83.1 84.1 85.1 86.1 86.2 87.1 88.1 89.1 90.1 91.1 91.2 92.1 93.1 94.1 95.1 96.1 96.2 96.3 97.1 98.1
These conditions regulate the use of the website by the user and / or the buyer, and the agreement between the seller and the buyer (hereinafter referred to as the "Terms"). These Terms (together with any other documents specified in the Terms) establish the rights and obligations of all users and / or buyers in relation to the use of this Website, goods and services offered by the Seller through this Website. Please read the Terms carefully. By using the Website or placing an order, the Buyer and / or User assumes the obligations specified in the Terms. In case of disagreement with the Terms, the User and / or the Buyer undertakes to stop using this Website. - DEFINITION OF TERMS 2.1 Website - the website of the Bungly boo! Online store located under the domain name www.bunglyboo.com and used by Bb Global LLC (hereinafter the “Website”). 2.2 Agreement - an offer of the Seller, addressed to the users of the Website, to conclude a contract for the sale and purchase of the Goods by remote means with the Seller (hereinafter - the "Agreement"). 2.3 User - a natural or legal person, a visitor to the Website. When placing an Order, the User becomes a Buyer. 2.4 Buyer - a User of the Website who has placed an Order from the Website, who has made a payment and has accepted in full and without exception the Terms of Use of Bb Global LLC (hereinafter referred to as the Seller). 2.6 Goods - property (clothing and / or accessories) sold by the Seller on the Website. 2.7 Order - ordering an item and / or items from the assortment of Goods and services on the Website, offered for sale by the Seller, selected at the stage of "Checkout" by the Buyer. 2.8 Carrier is a legal entity or an individual entrepreneur who under the contract has assumed the obligation to deliver the Order entrusted to him by the Seller from the point of departure to the point of destination, as well as issue the Order to the Buyer. 2.9 Consignor - the manufacturer of the Goods that, in accordance with the contract and on the instructions of the Seller, collects and packs each Order, transfers the Orders to the Carrier, and also accepts the returned Goods from the Buyers. 2.10 Parties - jointly the Buyer and the Seller. - USE OF THE WEBSITE With regard to the use of the Website, these Terms are the only conditions applicable to the use of the Website and supersede all other terms, unless the Seller has provided express written consent. These Terms are developed for the purpose of using the Website by the User and / or concluding an Agreement between the Seller and the Buyer for the purchase of the Goods. All exclusive rights to the design of the Product, photographs, video images, other images, articles and descriptions, trademarks and other intellectual property rights in all materials or content that are part of this website are at any time retained by the Seller or its licensors ... The user and / or the Buyer has the right to use the materials of the Website only if they receive written consent from the Seller. At the same time, the Terms do not restrict the User and / or the Buyer in the use of the Website if it becomes necessary to copy the Order or information about the Agreement. All additional documents or information essential for the purchase (certificates, consumer properties of the goods, etc.) are provided by the Seller at the request of the User and / or the Buyer. The Seller has the right to unilaterally amend the Terms, expand and reduce the offer of Products on the Website, regulate access to the purchase of any Products, as well as suspend or stop the sale of any Products at its sole discretion. The Seller provides the User and / or the Buyer upon request with complete and reliable information about the Product, and its main consumer properties. The seller reserves the right to edit any materials. The Seller is not liable to the User and / or the Buyer due to the removal or editing of materials on the Website. The Seller is not responsible for any loss or damage to the User and / or the Buyer resulting from the use of the Website and its content. The Buyer may only use the Website for the purpose of placing legitimate requests or Orders. The Buyer may not place speculative, false Orders or Orders to commit fraud. The Buyer undertakes to provide the Seller with a correct e-mail address, postal address and (or) other contact details for using such data to contact the Buyer. The Seller has the right to transfer contact information to the Carrier, the consignor in order to provide services for the delivery of the Order. The Buyer guarantees that when placing an Order on the Website, he has full legal capacity to conclude contracts (has reached the age of 18, is not under guardianship). The Buyer agrees that the Order is shipped from the Shipper's address at the request of the Seller. The Buyer agrees that in the event of the return of the Goods, the return is made to the address of the Shipper at the request located on the Website in the "Returns and Exchange" section. By registering on the Website, the Buyer in accordance with Part 1 of Article 18 of the Federal Law "On Advertising" provides his prior consent to receive advertising messages (in the form of SMS and / or push notifications and / or messengers for smartphones and / or phone calls and / or otherwise to the phone number, e-mail address specified by the Client) to the Seller. - ESTABLISHMENT OF A CONTRACTUAL RELATIONSHIP The information specified in the Conditions and contained on the Website is not an offer. The contractual relationship between the Buyer and the Seller arises only after the receipt of the full amount of payment for the generated Order and confirmation of the acceptance of the Order. To form an Order, the Buyer must complete all the procedures for placing an Order in accordance with clause 5. of these Conditions, and make payment. The Seller will confirm acceptance of the Order by sending a notification to the Buyer's e-mail indicating the selected Product, its quantity, delivery method and the total amount for payment (hereinafter - Order Confirmation). The Agreement applies exclusively to the Goods and delivery services specified in the Order Confirmation and for which payment has been received in full. In case of incorrect placement of the Order on the Seller's Website by the Buyer or the absence of an Order Confirmation by the Seller (clause 4.2 of these Terms) and the withdrawal of funds from the Buyer's account, the funds shall be returned to the Buyer in full if the Buyer confirms the fact of the withdrawal of funds in favor of The Seller from the Buyer's account with the Buyer's bank statement. - PLACEMENT OF THE ORDER The order of the Goods is carried out by the Buyer through the Website. The name, quantity, size, article, price of the Goods selected by the Buyer are indicated in the "Basket" section on the Website. The Buyer checks the correctness of the choice of the Product and goes to the section "Place an order". If the Buyer needs additional information to select the Product, he has the right to request it from the Seller. The Seller is not responsible for the choice by the Buyer of the Goods if the Buyer has not requested additional information. In the section "Place an order", the Buyer chooses the method of delivery of the Order and the method of payment for the Order. A list of delivery methods with an indication of Carriers and a list of payment methods are indicated on the Website. After choosing the payment method and delivery method, the Buyer is provided with the total cost of the Order for payment. When placing an Order, the Buyer is obliged to provide the Seller with a correct e-mail address for sending the Order Confirmation and other notifications, as well as the postal address and Surname, First name, Patronymic for the delivery of the Order by the selected method. To complete the order, the Buyer clicks the "Confirm Order" button and proceeds to pay for the Order. After placing the Order, the Seller sends an Order Confirmation to the Buyer's specified email address. The Buyer can become a regular Buyer by going through the registration procedure when placing an Order on the Website. Registration on the website of the online store allows the Buyer through the interface of the "Personal Account" to receive additional information about current Orders, the history of previous Orders, as well as to get the opportunity to use the cumulative discount. The conditions for obtaining a discount are indicated on the Website. The Seller is not responsible for the content and accuracy of the information provided by the Buyer at the stage of "Checkout". The buyer is responsible for the accuracy of the information provided at the stage of "Checkout". - REFUSAL TO PROCESS ORDER The Seller has the right at any time at its sole discretion to refuse to process the Order. If the Order was paid by the Buyer and the payment was received on the Seller's account, and the Seller decided to refuse to process the Order, then the funds are to be returned to the Buyer within 3 (three) business days. The Seller reserves the right to refuse to process the Order in the event of exceptional circumstances, even after sending the Buyer a Confirmation of the shipment of the order. - DELIVERY AND TRANSFER OF THE GOODS TO THE BUYER The goods are delivered to the Buyer by Carriers or self-pickup. Information about the services of the Carriers (list of available Carriers, methods, prices and delivery times) are indicated on the Website. The cost of delivery of the Order is calculated and is determined based on the weight of all ordered goods, delivery address, rates of the Carrier's services and does not depend on the Seller. Delivery cost is not included in the price of the Goods, and is calculated in accordance with clauses 9.4, 9.5 of these Terms. The Seller undertakes to transfer the Buyer's paid Order for delivery to the Carrier in accordance with the chosen delivery method by the Buyer. Ownership and the risk of accidental loss, loss or damage to the goods passes from the Seller to the Buyer from the moment the goods are handed over to the Carrier upon signing between the Seller and the Carrier a consignment note or other document confirming the transfer of goods to the Carrier. After the transfer of the Order to the Carrier, the Seller sends to the Buyer's e-mail a notification of confirmation of the shipment of the Order, indicating the tracking number to track the delivery of the Order. The delivery time of the Order to the Buyer consists of the time for assembling the Order and the delivery time by the Carrier. Upon receipt of the Order, the Buyer must, in the presence of the Carrier check the integrity of the packaging of the Order, the compliance of the Order received by the names of the Goods, quantity, size, height, quality, completeness specified in the Order. When accepting the Goods in the presence of the Carrier, the Buyer confirms with his signature in the document on receipt of the Order that he has no complaints about the appearance of the Goods and the completeness of the Order. - RIGHT TO REFUSE THE ORDER / TERMINATION OF THE AGREEMENT The right to terminate the Agreement is valid only in relation to the Goods that were returned in the same condition in which the Goods were received by the Buyer. In respect of the Goods that have been damaged or are not in the same condition in which they were transferred to the Carrier, the amount paid is not refundable. - PRICE OF GOODS AND DELIVERY The price for each item of the Product is indicated on the Website. The Seller has the right to unilaterally change the price for any item of the Goods, including if an error is found in the price of the Goods after the Buyer has paid for the Order, about which the Buyer will be immediately notified by the Seller. If the Seller fails to contact the Buyer for more than 3 (three) business days, the Order is considered canceled, for paid Orders, the amount paid by the Buyer is returned in full by transfer to the Buyer's bank account within 3 (three) business days. The Buyer has the right to confirm or cancel the Order for the purchase of the Goods if the price is changed by the Seller after the completion of the "Checkout" stage. The cost of delivery of the Order depends on the delivery method chosen by the Buyer at the stage of "Checkout", including calculated according to the tariffs of the Carriers indicated on the Website. In case of a change in the cost of delivery of the Goods by the Carrier, or incorrect calculation of the cost of delivery on the Website at the time of placing the Order, the Buyer is obliged to pay the difference in the cost of delivery to the account of the Seller. The order will not be handed over to the Carrier until the funds arrive at the Seller's account and are identified as a surcharge for the delivery of the Order. - PAYMENT FOR THE ORDER 10.1 The Buyer pays the cost of the Goods, as well as delivery services in the amount of 100% prepayment. The seller has the right to change and adapt the available payment methods. The Buyer's obligations to pay for the Order are considered fulfilled from the moment the Seller receives funds to the current account. If the Buyer places an Order on behalf of a legal entity or an individual entrepreneur, when placing an Order in the comments field on the Website, the Buyer makes a note about the need to submit documents. The buyer can pay in whole or in part for the Order with a gift certificate. - PROMO CODES The seller issues promotional codes to reduce the cost of certain Orders or their delivery. For each promotional code, the Seller determines the terms and conditions of use, which are indicated on the Website when issuing a promotional code to the Buyer. To apply the promo code, the Buyer independently enters the promo code in a special field at the stage of "Checkout" The seller can change the terms of use or cancel promotional codes unilaterally by posting information on the Website. - RETURN OF GOODS The Buyer has the right to refuse the Goods at any time before its transfer, and after the transfer of the Goods - within 14 (fourteen) days after receiving the Order, in the manner and on the conditions provided for by the Law "On Protection of Consumer Rights". To return the goods, the Buyer must fill out an application posted on the Website in the "Returns and Exchange" section. The return of the Goods of proper quality is possible if its presentation and consumer properties are preserved. The buyer does not have the right to refuse the Goods of good quality, having individually defined properties (in accordance with the Decree of the Government of the Russian Federation of January 19, 1998 No. 55 "On approval of the list of non-food goods of good quality that are not subject to return or exchange"): "sewing and jerseys (garments and knitted underwear, hosiery) ". The return of the Goods, in the cases provided for by law and the Conditions, is made to the addresses indicated on the Website in the section "Returns and Exchange". If the Buyer refuses the Goods of good quality, the Seller returns to him the amount paid in accordance with the Agreement, excluding the costs of delivery from the Buyer of the returned goods to the Seller, no later than 10 (ten) days from the date of receipt by the Seller of the Goods specified in the return request by transfer to the Buyer's bank account. - PERSONAL DATA The Buyer hereby gives the Seller his consent to the processing of personal data in accordance with subparagraph 5 of paragraph 1 of Article 6 of the Federal Law "On Personal Data" and the Policy regarding the processing of personal data posted on the Website. - WRITTEN MESSAGES By using the Website, the Buyer acknowledges that the information is sent by the Seller electronically. The Seller undertakes to send messages to the Buyer using the contact information left by the Buyer to place the Order, and / or post notices on the Website. In order to conclude the Agreement, the Buyer agrees with the specified means of sending messages and acknowledges that all contracts, notifications, information and other messages that the Seller provides to the Buyer in electronic form comply with the requirements of the law. - FORCE MAJEURE The Parties are exempt from liability for failure to fulfill obligations under the Agreement if this failure was the result of force majeure circumstances (force majeure), namely: strikes, conflicts, riots, hostilities, fires, floods, earthquakes, military actions, impossibility the use of railways, ships, air vehicles or cars, as well as other public and private vehicles, the inability to use public or private telecommunication networks, acts, decrees of legislation, decrees or restrictions of any government, any strikes of employees of transport companies, post office or other types strikes in transport companies, non-provision of services by transport companies or accidents, etc., provided that these circumstances directly affected the implementation of the terms of the Agreement. In this case, the term for fulfilling the contractual obligations will be extended for the duration of the specified circumstances. The Party that is not able to fulfill its contractual obligations immediately informs the other Party about the beginning of the action of these circumstances, but no later than 5 (five) days after the start of their action. If these circumstances are valid for 3 (Three) months in a row and do not show signs of termination, the Parties shall jointly decide on further actions. - LEGISLATION AND JURISDICTION 16.1 Use of this Website and Contracts for the purchase of Goods through this Website are governed by the laws of the Russian Federation. 16.2 All disputes arising from the execution of the Agreement shall be resolved by the Parties through negotiations. If the disputes are not settled by the Parties through negotiations, then they are referred by the interested Party for consideration: 16.3 for legal entities to the Arbitration Court at the location of the Seller in the manner prescribed by the legislation of the Russian Federation. 16.4 for individuals in a court of general jurisdiction at the location of the Seller. - OTHER CONDITIONS 17.1 If any provision of these Terms is found to be unlawful or unenforceable, that provision is deemed to be severed from these Terms and all other provisions remain valid and unaffected by such secession. Visiting the Website, purchasing and / or delivering Goods / services may be illegal in the country where the Buyer is located. By accepting these Terms. The Buyer confirms that he is aware of all possible restrictions, prohibitions on visiting the Website, purchasing or delivering Goods introduced in the territory of the country where the Buyer is located, and he assumes full responsibility for violation of the laws of the host country. If necessary, the Seller and the Buyer have the right at any time to conclude a Purchase and Sale Agreement for the Goods in the form of a written bilateral agreement that does not contradict the provisions of the Terms. In case of any questions and claims from the Buyer, he can contact the Seller through the "Feedback" form on the website of the online store, by phone: + 7-950-170-41-27 or by e-mail: office@bunglyboo.com.
1.1 2.1 3.1 4.1 5.1 5.2 5.3 6.1 7.1 8.1 9.1 10.1 11.1 12.1 13.1 13.2 14.1 14.2 15.1 15.2 16.1 17.1 18.1 19.1 20.1 20.2 20.3 20.4 21.1 22.1 23.1 24.1 25.1 26.1 26.2 27.1 28.1 28.2 29.1 30.1 31.1 32.1 33.1 34.1 35.1 36.1 37.1 38.1 39.1 40.1 40.2 41.1 42.1 43.1 44.1 45.1 46.1 47.1 48.1 49.1 50.1 51.1 52.1 53.1 54.1 55.1 56.1 56.2 56.3 56.4 57.1 58.1 59.1 59.2 60.1 61.1 62.1 63.1 64.1 65.1 66.1 67.1 68.1 69.1 70.1 71.1 72.1 72.2 73.1 74.1 75.1 76.1 77.1 77.2 77.3 78.1 79.1 80.1 81.1 81.2 81.3 82.1 82.2 83.1 84.1 84.2 85.1 86.1 87.1 88.1 89.1 90.1 91.1 91.2 91.3 92.1 93.1 94.1 94.2 95.1 96.1 97.1 97.2 98.1 99.1 100.1
PREDUGOVORNA OBAVIJEST Ovdje navodimo sve bitne podatke o nama, robi i uslugama koje nudimo putem internetske prodaje, te bitnim odredbama ugovornih odnosa koje ćemo vam ponuditi u Ugovoru o prodaji koji ćemo zaključiti sa vama, ukoliko prihvatite našu ponudu i izvršite uplatu traženog iznosa, a sve u skladu sa Zakonom o zaštiti potrošača, Zakonom o uslugama, Zakona o elektroničkoj trgovini i Zakona o obveznim odnosima. Definicije: Pojedini pojmovi koji se koriste u Općim uvjetima, imaju sljedeće značenje: KBD Webshop je usluga koja omogućava Registriranim korisnicima kupnju proizvoda koji se nalaze na internetskim stranicama www.kbd-online.hr putem interneta. KBD Webshop je sastavni dio službenih internetskih stranica KBD Trgovina i inženjering d.o.o. (dalje u tekstu Webshop usluga). Korisnik je pravna ili fizička osoba koja ima pravo pristupa i pregleda stranica Webshop usluge, ali nema mogućnost naručivanja proizvoda putem Webshopa sve dok ne izvrši postupak registracije. Registrirani korisnik je pravna ili fizička osoba koja je uspješno dovršila postupak registracije sukladno ovim Općim uvjetima i prihvatila ove Opće uvjete. Kupac je pravna ili fizička osoba, registrirani korisnik koja je putem Webshopa naručila neki od ponuđenih proizvoda te je od prodavatelja primila potvrdu narudžbe. Proizvod je artikl koji se nalazi u ponudi na službenim internetskim stranicama Webshopa i koji je moguće naručiti putem usluge Webshop. Prodavatelj je KBD Trgovina i inženjering d.o.o. 1.Podaci o Prodavatelju KBD Trgovina i inženjering d.o.o. sa sjedištem u Karlovcu,Donja Švarča 54 upisano je u sudski registar Trgovačkog suda u Zagrebu , MBS: 020008847 OIB.: 06950042216.(u daljnjem tekstu: Prodavatelj) KBD webshop je naziv internetske trgovine preko koje Prodavatelj nudi robu i usluge kupcima. Blagajna i komercijalno osoblje smješteni su na adresi , Karlovac, Senjska 80A. WEB adresa trgovine je www.kbd-online.hr. Adresa za elektroničku poštu info@kbd-online.hr; tel. 047 43 11 88 ; fax: 047 60 06 42 . Radno vrijeme blagajne i komercijale je od 8 do 16 sati od ponedjeljka do petka. Komunikacija sa kupcima moguća je 24 sata dnevno putem e-maila. Prodavatelj je registriran za prodaju roba i usluga putem interneta. IBAN Prodavatelja je HR0623400091110025829 2 Ponuda proizvoda i usluga. Uz svaki artikl ili uslugu navedeni su svi bitni podaci o njihovim karakteristikama, funkcijama i svrsi koju je naveo svaki proizvođač ili davatelj usluge koja se nudi. Uz svaki proizvod istaknuta je maloprodajna cijena za gotovinsko plaćanje. Za usluge navedena je maloprodajna cijena gdje je to moguće, a za usluge čija cijena ovisi o nekoliko parametara ( kao trošak dostave) cijena se unaprijed utvrđuje i navodi u ponudi kupcu na osnovu definiranih parametara Kupca( kao njegova adresa, broj, težina kupljenih artikala i sl). Pod gotovinskim cijenom podrazumijeva se cijena za plaćanje gotovinom na blagajni, općom uplatnicom, virmanom, bankovnom doznakom, internet-bankarstvo.Istaknute cijene u KBD webshopu vrijede isključivo za kupnju putem interneta. 3.Vrste Plaćanja Robu i usluge moguće je platiti navedenim gotovinskim oblicima plaćanja. Robu i usluge moguće je plaćati i kreditnim karticama Amex, Diners, Visa I Master card. Za pravne osobe robu je moguće platiti i s odgodom 30,60,90 i 120 dana uz prethodni dogovor i kompenzacijom/cesijom uz prethodni dogovor. Ponuda Prodavatelj na upit kupca izdaje ponudu u kojoj navodi popis tražene, a raspoložive robe i usluge, rok isporuke i vrijednost ponude za gotovinsko plaćanje. Rok isporuke naveden u ponudi počinje teći od dana primitka sredstava na transakcijski račun, odnosno provedenog plaćanja putem kartica, a za artikle koji se naručuju rok isporuke počinje teći od potvrde narudžbe. Pritužba Kupca Kupac može podnijeti pritužbu prodavatelju na e-mail info@kbd-online.hr ili poštom na adresu sjedišta Prodavatelja. Prodavatelj čuva primljene pritužbe i obavezuje se na iste odgovoriti kupcu i postupiti po njima u najkraćem mogućem roku. Ugovor o prodaji Na osnovu ove predugovorne obavijesti i izvršenog plaćanja Kupca, Prodavatelj i Kupac zaključili su Ugovor o prodaji. Ugovor se smatra zaključenim uplatom kupca iznosom iz ponude. Jednostrani raskid ugovora Računanje roka za jednostrani raskid ugovora Ugovor možete jednostrano raskinuti u roku od 14 dana bez navođenja razloga. Da biste mogli ostvariti pravo na jednostrani raskid ovoga Ugovora, morate nas obavijestiti o svojoj odluci o jednostranom raskidu ugovora prije isteka roka i to nedvosmislenom izjavom poslanom poštom, telefaksom ili elektroničkom poštom, u kojoj ćete navesti svoje ime i prezime, adresu, broj telefona, telefaksa ili adresu elektroničke pošte, a možete koristiti i priloženi primjer obrasca za jednostrani raskid ugovora. Rok za jednostrani raskid iznosi 14 dana od dana: - kada je Vama ili trećoj osobi koju ste Vi odredili, a koja nije prijevoznik,roba koja je predmet ugovora predana u posjed. 2. Povrat uplaćenog iznosa Ako jednostrano raskinete ovaj Ugovor, izvršit ćemo povrat novca koji smo od Vas primili, uključujući i troškove isporuke, bez odgađanja, a najkasnije u roku od 14 dana od dana kada smo zaprimili Vašu odluku o jednostranom raskidu ugovora, osim ukoliko ste odabrali drugu vrstu isporuke a koja nije najjeftinija standardna isporuka koju smo mi ponudili, Povrat novca bit će izvršen na isti način na koji ste Vi izvršili uplatu. U slučaju da pristajete na drugi način povrata plaćenog iznosa, ne snosite nikakve troškove u odnosu na povrat. Povrat novca možemo izvršiti tek nakon što nam roba bude vraćena ili nakon što nam dostavite dokaz da ste nam robu poslali nazad. Povrat robe Smatra se da ste izvršili svoju obvezu na vrijeme ako prije isteka naprijed navedenog roka pošaljete ili predate robu nama, odnosno osobi koju smo ovlastiti za primanje robe. Troškovi povrata robe. Izravne troškove povrata robe morate snositi sami. Odgovornost potrošača za umanjenje vrijednosti robe Odgovorni ste za svako umanjenje vrijednosti robe koje je rezultat rukovanja robom, osim onog koje je bilo potrebno za utvrđivanje prirode, obilježja i funkcionalnosti robe. Primjerak obrasca za jednostrani raskid ugovora koji se nalazi na našoj mrežnoj stranici možete elektronički ispuniti i poslati. Potvrdu primitka obavijesti o jednostranom raskidu ugovora dostavit ćemo Vam, bez odgađanja, elektroničkom poštom. PRIMJERAK OBRASCA O JEDNOSTRANOM RASKIDU UGOVORA 8.Jednostrani raskid Ugovor nije moguć u slučajevima: Kupac ne može tražiti raskid ugovora za naručeni proizvod koji je na temelju njegove specifikacije naručen od proizvođača i /ili uvoznika a iste se trebao proizvesti (nije standardni proizvod koji proizvođač i /ili uvoznik drže na zalihi- o čemu je Kupac obaviješten od Prodavatelja)a isti je proizveden i Prodavatelj njegovu više ne može opozvati. Kupac ne može vratiti proizvod i /ili tražiti raskid ugovora ako je proizvod fizički oštetio ili nestručnim rukovanjem, suprotno uputama proizvođača, izazvao funkcionalne štete na proizvodu odnosno njegovo uništenje Kupac ne može tražiti raskid ugovora nakon isteka roka predviđenog ovim Uvjetima za raskid ugovora 9 .Preuzimanje robe Prilikom preuzimanja robe kupac je dužan pregledati robu, te provjeriti da li je roba isporučena bez fizičkih oštećenja, te se potpisom dostavnice kupac odriče naknadnih reklamacija po ovoj osnovi. Kupac nije dužan preuzeti robu sa fizičkim oštećenjem. U slučaju skrivenih oštećenja kupac je dužan sačuvati originalnu ambalažu radi provjere iste, na dijelu nastalog fizičkog oštećenja. Ukoliko se ustanovi da je ambalaža oštećena na dijelu gdje je oštećeni proizvod, reklamacija neće biti uvažena, jer se je oštećenje trebalo uočiti prilikom preuzimanja robe. Odgovornost za materijalne nedostatke i jamstvena izjava Kupcu jamčimo sva prava koja mu primjenom Zakona o obveznim odnosima i Zakona o zaštiti potrošača pripadaju. Za ispravno funkcioniranje proizvoda jamči proizvođač i/ ili uvoznik. Prodavatelj će pružiti Kupcu svaku moguću pomoć u osiguravanju njegovih prava koja mu pripadaju po jamstvenoj izjavi i zakonu. 11.Obavještavane Kupca o tijeku ispunjenja ugovora Prodavatelj obavještava Kupca pismeno-u pravilu elektroničkom poštom- o svakoj fazi realizacije zaključenog Ugovora o prodaji na način da ga obavještava: -o primljenoj uplati -Dostavlja dostavnicu i račun -o spremnosti robe za preuzimanje ili isporuku -o tijeku transportnog puta robe -o svim naknadnim podrškama i upitima koje traži ili postavlja Kupac u ostvarenju svojih prava II DETALJNIJE INFORMACIJE O UVJETIMA PRODAJE Naručivanje robe Roba se naručuje elektronskim obrascem Narudžbe u skladu sa uputama " Kako kupovati". Roba se smatra naručenom u trenutku kada Kupac odabere robu i potvrdi način plaćanja koji internet trgovina KBD Webshop omogućuje. Prodavatelj, po zaprimanju Narudžbe, kontaktira Kupca i provjerava istinitost narudžbe i status kupca, dogovara rok isporuke, uvjete dostave i način plaćanja. Nakon što kupac potvrdi ,na osnovu konačne Ponude Prodavatelja, svoju narudžbu i izvrši dogovoreno plaćanje- narudžba se smatra konačnom i Prodavatelj postupa sa isporukom robe sukladno utanačenom dogovoru. Cijena robe Važeća cijena robe za Kupca istaknuta je cijena na web stanicama KBD webshop na dan provedenog plaćanja (karticom) ili izvršene uplate na žiro račun Prodavatelja, odnosno gotovinske uplate na blagajni Prodavatelja. Pod provedenim plaćanjem podrazumijeva se dan kada je, nakon potvrde narudžbe kupca i njegove uplate karticom putem WsPay-a, administrator Prodavatelja potvrdio uplatu i tako teretio račun kupca za konačno ugovorenu svotu kupovine. Trošak dostave robe Trošak dostave robe plaća Kupac istovremeno sa plaćanjem robe ,25.00 kn za In time kurisku službu , odnosno 35.00 kn na HP express uslugu. Cijene vrijede za dostavu u Republici Hrvatskoj. Za vrijednost narudžbe iznad 1000,00 kn kupac ne plaća trošak dostave. Isporuka Prodavatelj će robu isporučiti Kupcu u skladu s izdanom ponudom Kupcu. Kupac postaje vlasnik robe nakon što u cijelosti izvršio plaćanje robe i troškove dostave, te potpiše dokumente o preuzimanju robe . Robu za Kupca- pravnu osobu može preuzeti od Kupca navedena služba ili pojedinac i na adresi koju navede Kupac. Podaci koje Kupac pošalje Prodavatelju e-mailom o službi/pojedincu smatraju se izdanom punomoći Kupca. Ovlaštena služba/pojedinac žigom i potpisom te navođenjem broja identifikacijske isprave preuzimatelja potvrđuju preuzimanje robe na Dostavnici Prodavatelja odnosno prijevoznika. Kupac/ovlaštenik potpisom potvrđuje količinu preuzeta robe,neoštećenost ambalaže i neoštećenost samog proizvoda a sve prema tekstu na Dostavnici. Ukoliko preuzimatelj primijeti oštećenja ili manjak robe treba prije potpisa Dostavnice kontaktirati Prodavatelja i tada postupiti prema naputcima Prodavatelja. Kupac nakon potpisa Dostavnice i /ili drugog otpremnog dokumenta bez primjedbi -u cijelosti preuzima rizik mogućeg oštećenja proizvoda i po toj osnovi ne može Prodavatelju isticati naknadno utvrđena oštećenja osim ako ona nisu takve prirode da se kod raspakiravanja proizvoda kod preuzimanja, normalnom pažnjom ona nisu mogla utvrditi.Tako utvrđena oštećenja Kupac je dužan bez odlaganja prijaviti Prodavatelju a svakako prije početka korištenja proizvoda i unutar 3 dana od primitka proizvoda. Za robu koju Prodavatelj šalje dostavnom službom koju je odredio Kupac rizik oštećenja i/ili manjka robe, odnosno ne isporuke cijele pošiljke, prelazi na Kupca u trenutku potpisa njegove dostavne službe da je preuzela robu prema specifikaciji i u neoštećenoj ambalaži.Kupac je dužan odmah i bez odlaganja obavijestiti Prodavatelja o manjkavoj isporuci, oštećenju ili ne dostavi. Prodavatelj će pružiti svu moguću pomoć Kupcu za ostvarenje njegovog prava naplate štete od njegove angažirane dostavne službe (dostavom dokumentacije o preuzimanju iz koje je vidljiva količina i stanje robe predate na dostavu). Ukoliko Kupac preporučenu pošiljku ne preuzme u roku od 7 (sedam) dana od dana priopćenja o preuzimanju, pošiljka se vraća Prodavatelju. Ukoliko Kupac bez opravdanog razloga nije preuzeo poslanu robu te se ona vrati Prodavatelju, Prodavatelj zadržava pravo dodatne naplate realnih troškova neuspjele dostave. U slučaju opravdane reklamacije , a u nemogućnosti isporuke istovrsnog artikla , Prodavatelj će Kupcu ponuditi zamjenski proizvod, a ukoliko ga Kupac ne prihvati prodavatelj će bez odlaganja vratiti cjelokupni primljeni iznos koji je Kupac uplatio Prodavatelju na transakcijski račun ili na blagajni Prodavatelja sve u skladu sa stavkom 4 i 5 točke 6. ovih Uvjeta. Ugovor o prodaji Prodavatelj i Kupac obostranim prihvatima Narudžbe i Ponude i plaćanja robe u cijelosti od stane Kupca zaključili su Ugovor o prodaji. Izjava o zaštiti i prikupljanju osobnih podataka i njihovom korištenju Prodavatelj se obvezuje pružati zaštitu osobnim podacima Kupaca na način da prikuplja samo nužne, osnovne podatke o kupcima / korisnicima koji su nužni za ispunjenje svojih obveza; informiranje kupca o načinu korištenja prikupljenih podataka redovito davati kupcima mogućnost izbora o upotrebi njihovih podataka uključujući mogućnost odluke žele li ili ne da se njihovo ime ukloni s lista koje se koriste za marketinške kampanje. Svi se podaci o korisnicima strogo se čuvaju i dostupni su samo djelatnicima kojima su ti podaci nužni za obavljanje posla. Svi djelatnici Prodavatelja i njegovi poslovni partneri odgovorni su za poštivanje načela zaštite privatnosti. Svi podaci su strogo čuvani i zaštićeni od zlouporabe. Registrirani korisnici mogu u svakom trenutku opozvati suglasnost za korištenje osobnih podataka u promidžbene svrhe putem e-maila info@kbd-online.hr Ukoliko Registrirani korisnici zatraže brisanje njihovih osobnih podataka putem e-maila info@kbd-online.hr će takve podatke ukloniti, osim u dijelu u kojem ih je ovlašten zadržati radi ispunjenja ugovornih obveza Kupca prema Prodavatelju. Registrirani korisnici razumiju i prihvaćaju da će im, brisanjem osobnih podataka, biti onemogućen pristup određenim sadržajima na internet stranici Webshopa. Ukoliko Registrirani korisnici imaju ikakvih pitanja vezano uz korištenje osobnih podataka mogu kontaktirati izravno KBD Trgovinu i inženjering d.o.o. Izmjena općih uvjeta i ostale odredbe KBD trgovina i inženjering d.o.o. zadržava pravo na izmjenu Općih uvjeta bez prethodne najave. Registrirani korisnici dužni su prilikom svakog korištenja internet stranica KBD webshopa upoznati se s važećim Općim uvjetima objavljenim na službenim internet stranicama. Na Registriranog korisnika primjenjuju se Opći uvjeti koji su važeći u trenutku registracije te nakon toga u trenutku potvrde svake od narudžbi. Na korištenje usluge KBD webshopa primjenjivat će se odredbe važećeg Zakona o elektroničkoj trgovini i ostalih zakona koji se odnose na pružanje i korištenje trgovine putem interneta. Svi sporovi koji mogu nastati korištenjem usluge webshopa i/ili iz Općih uvjeta rješavat će se pred nadležnim sudom u Karlovcu.