http___www.ireks-aroma.hr_zastita-podataka.htm_2.xml
1.1 2.1 3.1 3.2 4.1 5.1 6.1 7.1 8.1 9.1 10.1 11.1 12.1 13.1 15.1 16.1 17.1 17.2 17.3 18.1 19.1 20.1 21.1 21.2 21.3 22.1 22.2 23.1 24.1 25.1 25.2 26.1 27.1 27.2 27.3 28.1 29.1 30.1 31.1 31.2 32.1 33.1 34.1 35.1 36.1 37.1 37.2 38.1 39.1 39.2 40.1 41.1 41.2 42.1 43.1 43.2 43.3 44.1 44.2 45.1 46.1 47.1 47.2 47.3 47.4 47.5 47.6 47.7 48.1 49.1 50.1 50.2 50.3 50.4 50.5 50.6 50.7 50.8 50.9 50.10 51.1 52.1 52.2 53.1 54.1 54.2 55.1 56.1 56.2 56.3 57.1 57.2 57.3 58.1 58.2 58.3 59.1 60.1 60.2 60.3 60.4 60.5 61.1 62.1 62.2 62.3 62.4 63.1 64.1 64.2 64.3 64.4 65.1 66.1 66.2 66.3 67.1 68.1 69.1 70.1 71.1 72.1 72.2 72.3
Privacy notice (valid as of May 25, 2018) This data protection notice pursuant to Art. GDPR fulfills our obligation to provide information about our collection of personal data. Name and contact data of the controller: Tebis Technische Informationssysteme AG represented by the Executive Board Einsteinstr. 82152 Martinsried/Planegg (referred to in the following as “Tebis”, “we”, “us”). Contact data of the Data Protection Officer: Holzhofer Consulting GmbH Martin Holzhofer Lochhamer Str. 82152 Planegg Email: datenschutzbeauftragter@holzhofer-consulting.de Purposes for which personal data are processed and the legal basis for processing: Data processing for the purpose of performing the contract between you and us (Art. 6 para. 1 letter b) GDPR) If there is a contract between us, the following statements apply: In order to perform the contractual relationship, provide the services owed and send you contractual documents, we and third parties engaged by us or job processors process the following data from you, provided that you have given us these data upon entering into the contract or in the course of the contractual relationship: - Personal information (name, address, telephone number, fax number, email address, and website, where applicable), - Bank data (IBAN, bank, account holder) and payment information Use of data based on your consent (Art. 6 para. 1 letter a) GDPR) In the event of advertising communications, we will contact you only via the communication channels for which you have given your consent, except for postal mail. In this case, we use your data for the following purposes: - Quality assurance: In order to continuously improve our services and products for you, we conduct surveys of your satisfaction and your experience of the contractual relationship. - General and personalized advertising. - If you have granted us a SEPA direct debit mandate, we will also use your bank account data. We collect outstanding amounts under contractual agreements by way of the SEPA direct debit mandate. Obligation to provide data If you have a contract with us, the following statements apply: Giving us your name and address is obligatory. If you do not give us this information, no contract can be concluded with us. All other information is voluntary. Automated decision-making, including profiling Tebis does not perform any profiling measures. Data transfers to a third country Data transfers to countries outside of the EU and the European Economic Area (“third countries”) take place in connection with the administration, development and operation of IT systems. Data transfers take place only in the following cases: - The transfer is fundamentally permissible because a legal basis exists or you have consented to the data transfer, and - the special conditions for a transfer to a third country have been met. Data recipients and data sources Categories of data recipients To the extent legally permissible, we provide personal data to external service providers: - Credit agencies and providers of credit ratings, to assess credit risk. - Banks and providers of payment services, for the billing and settlement of payments. - IT service providers, to maintain our IT infrastructure. - Collection service providers and lawyers, to collect claims and legally enforce claims. If personal data are transferred for collection purposes (customer and contact data, payment and consumption point data and data about the claim) to a collection service provider, we will inform you in advance of the intended transfer. Data sources We process the personal data that we have received from you in the course of our business relations. To the extent required for providing our service, we process personal data that we permissibly obtain from publicly accessible sources (debtor registers, land registers, trade and association registers, press, Internet) or that are lawfully transmitted to us by other third parties (credit agency or address service provider). Duration of storage and criteria for determining the duration We store your data for the term of the existing contract and after termination of the contract with you for a period until the completion of the tax audit of the last calendar year during which you were our customer. If we are subject to statutory retention periods, we are obligated to store the data until the expiration of these periods. Upon the expiration of statutory retention obligations, which are mainly based on commercial law and tax law (particularly Sections 147 AO (German Tax Code) and 257 HGB (German Commercial Code), we will erase these data. For the purpose of advertising communications, we will store your data until such time as you object to the use thereof, revoke your consent, or such communications are no longer legally permissible. We will store your other data for as long as we need them to fulfill the concrete purpose (e.g. to perform or process the contract) and will erase them after this purpose no longer applies. Processing of personal data on our websites Website use – Cookies We use cookies on our websites. Cookies are small files that we temporarily transmit through your web browser and store on your hard drive. None of your personal data whatsoever are saved. This information is used to automatically recognize you in your next visit to our website, simplifying your navigation. You can also use our website without cookies. However, if you do not accept cookies, this may restrict some functionality of our website. The help function in your browser will show you how to reject new cookies and delete cookies that have already been stored. Use of analysis tools Google Analytics This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States of America ("Google"), and collects and stores data via this web analysis service from which usage profiles are generated using pseudonyms. The usage profiles prepared in this way are used for evaluating visitor behavior, enabling us to configure and improve the services offered on our website based on demand. Google Analytics uses so-called "cookies," text files that are stored on user computers that enable the analysis of website use. The information on user utilization of this website generated by the cookie is generally transmitted to a Google server in the U.S. and stored there. Google will use this information under contract to us to evaluate user utilization of the website, to compile reports on website activities, and to provide additional services associated with website use and Internet use to us as the website operator. Google does not compile the IP address transmitted from your Internet browser through Google analytics. You can prevent the storage of cookies with the appropriate setting in your browser software. However, we must inform you that in this case you may not have access to the complete scope of all functions on our web pages. You can also prevent collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link. Current link: "http://tools.google.com/dlpage/gaoptout?hl=de.“ You can view the data protection information from Google Inc. at www.google.de/intl/de/policies/privacy/ as well as www.google.com/intl/de/analytics/privacyoverview.html . You can prevent the collection of data by Google Analytics by clicking on the following link. An opt-out cookie will be placed on your hard drive to prevent the future collection of your data when you visit this website: Deactivate Google Analytics Additional information on the terms of use and data protection is available at http://www.google.com/analytics/terms/de.html and at https://www.google.de/intl/de/policies/. Please note that the “anonymizeIp” code has been added to Google Analytics on this website to ensure the anonymized collection of IP addresses (so-called IP masking). Pardot Our web pages also use the Pardot Marketing Automation System )“Pardot MAS“) from Pardot LLC, 950 East Paces Ferry Road, Suite 3300 Atlanta, GA 30326, USA. Pardot MAS is a special software tool for the acquisition and analysis of the movement profiles of website visitors. To the extent that Pardot LLC processes personal data, this processing is exclusively under contract to us and in accordance with our instructions. Pardot LLC participates in the Safe Harbor program of the US Department of Commerce. Additional information on the handling of personal data from the European Union by Pardot LLC is available at www.pardot.com/company/legal/safe-harbor-notice/. General information on the Safe Harbor program is available at www.export.gov/safeharbor/, where you can also view Pardot LLC's current Safe Harbor certification. Pardot MAS uses so-called "cookies," text files that are stored on user computers and that enable the analysis of website use. You can prevent the storage of these cookies at any time by configuring your Internet browser to reject cookies from the domain "pardot.com." However, this may result in certain limitations in the functions and user-friendliness of our offered services. Newsletter If you subscribe to one of our newsletters, you will receive an email in which you are requested to confirm the newsletter subscription (double opt-In procedure). Your subscription to the newsletter is not activated until you click the confirmation link in this email. If you do not click this link, your data will be automatically deleted after 30 days. This enables us to prevent the abuse of your personal data by third parties. Of course, you can cancel your subscription to our newsletters at any time and revoke your consent at any time with effect for the future. Webinars Webinars are used for communication between Tebis Technische Informationssysteme AG and a group of persons who register online for a digital conference for the purpose of obtaining information. If you register for a webinar, the following data are absolutely necessary to support the procedure: Last name, first name, and email address. In order to provide the webinar service, Tebis Technische Informationssysteme AG relies on the GoToWebinar service provided by Citrix, Citrix Headquarters, 4988 Great America Parkway, Santa Clara, CA 95054, United States. (data protection declaration: www.citrixonline.com/collaboration/privacy_policy_popup_de). Information on your rights as a data subject Unless otherwise indicated, Tebis Technische Informationssysteme AG, Einsteinstr. 39, 82152 Martinsried/Planegg is responsible for processing your data. You can request information from us at any time about your stored personal data and request rectification in the event of errors. You can also request the restriction of processing, the portability of the data you provided to us in a machine-readable format or the erasure of your data if they are no longer needed. You also have the right at any time to object to the use of your data when that use is based on public or legitimate interests. If we process your data on the basis of the consent given by you, you can revoke this consent at any time with effect for the future. Upon the receipt of your revocation, we will no longer process your data for the purposes indicated in the consent. Please send your revocation or objection to advertising to: Tebis Technische Informationssysteme AG Einsteinstr. 82152 Martinsried/Planegg, Germany webmaster@tebis.com Right to complain to a supervisory authority You can also complain to a supervisory authority at any time. The Bavarian State Office for Data Protection Supervision, P.O. Box 606, 91511 Ansbach, has fundamental jurisdiction over us. Alternatively, you can contact the supervisory authority that has jurisdiction over your area.
1.1 2.1 2.2 3.1 3.2 4.1 4.2 5.1 6.1 7.1 8.1 9.1 12.1 13.1 14.1 14.2 15.1 16.1 16.2 16.3 17.1 18.1 19.1 20.1 21.1 22.1 22.2 23.1 24.1 25.1 26.1 26.2 26.3 27.1 27.2 27.3 28.1 29.1 30.1 31.1 32.1 33.1 35.1 36.1 37.1 37.2 38.1 39.1 40.1 40.2 41.1 42.1 43.1 43.2 43.3 44.1 45.1 46.1 46.2 46.3 46.4 46.5 46.6 47.1 48.1 50.1 52.1 53.1 54.1 54.2 54.3 55.1 56.1 57.1 57.2 58.1 59.1 59.2 59.3 59.4 59.5 59.6 60.1 61.1 61.2 61.3 61.4 62.1 63.1 64.1 65.1 66.1 67.1 67.2 67.3 68.1 69.1 69.2 69.3 70.1 71.1 72.1 73.1 74.1 75.1 75.2 75.3 76.1 77.1 77.2 77.3 77.4 77.5 77.6 78.1 79.1 80.1 81.1 81.2 82.1 83.1 84.1 87.1 88.1 89.1
Zaštita Vaših podataka je naša briga Zaštitu Vaših osobnih podataka shvaćamo vrlo ozbiljno. Za nas je poštivanje zakona o zaštiti podataka samo po sebi razumljivo. Želimo da znate kada i koje podatke uzimamo i obrađujemo, te kako ih koristimo. Poduzeli smo tehničke i organizacijske mjere koje osiguravaju da se propisi o zaštiti podataka poštuju s naše strane, kao i od strane vanjskih pružatelja usluge. Poslovni partneri će pod sljedećim linkom naći informacije prema članku 13. i 14. Opće uredbe o zaštiti podataka (GDPR). Odgovorna služba IREKS GmbH Lichtenfelser Str. 20 Kulmbach Njemačka E-mail: ireks@ireks.com Osobni podaci Osobni podaci su informacije o Vašem identitetu. To su npr. podaci kao što su ime, adresa, telefonski broj ili e-mail-adresa. Za korištenje naše internet stranice načelno nije potrebno davati osobne podatke. U nekim slučajevima potrebno nam je Vaše ime i adresa kao i daljnji podaci kako bismo Vam mogli pružiti željenu uslugu. Na odgovarajući način ćemo Vas upozoriti na to, kada to bude potrebno. To vrijedi i za slanje informacija ili odgovaranje na pojedina pitanja. Nadalje, prikupljamo, obrađujemo i koristimo samo one podatke koje nam dajete na raspolaganje dobrovoljno ili automatski putem korištenja web stranice (npr. kolačići, informacije preglednika). Ukoliko koristite naše servisne usluge, prikupljati, obrađivati i koristiti će se samo oni podaci koji su nam potrebni za pružanje usluge. Ukoliko Vas molimo za daljnje podatke, radi se o dobrovoljnim informacijama. Prikupljanje, obrada i korištenje osobnih podataka koristi se isključivo za pružanje traženih usluga ili podrške, te za očuvanje vlastitih opravdanih poslovnih interesa. Namjensko korištenje Osobni podaci koje ste nam dali na raspolaganje online, prikupljaju se, obrađuju i koriste samo u svrhu koju ste Vi naveli. Vaši osobni podaci neće biti proslijeđeni trećim osobama bez Vašeg pristanka. Također može biti potrebno da mi ili naše uslužno poduzeće u svrhu održavanja odnosa s kupcima prikupimo, obradimo ili koristimo Vaše osobne podatke kako bismo Vas obavijestili o ponudama proizvoda koji mogu biti korisni za Vašu djelatnost ili kako bi se provela online anketa, te da bismo na taj način mogli što učinkovitije zadovoljiti potrebe i zahtjeve naših kupaca. Prikupljanje, obrada i korištenje osobnih podataka kao i prosljeđivanje istih ovlaštenim državnim institucijama i ustanovama uslijedit će samo u okviru važećih zakona, odnosno ukoliko smo to dužni učiniti na temelju sudske odluke. Newsletter Ukoliko mi nudimo a Vi se prijavite na Newsletter, Vaše osobne podatke i sve dobrovoljno upisane informacije ćemo prikupiti, obraditi i koristiti. Prijavom na Newsletter dajete Vašu suglasnost. U svakom se trenutku možete odjaviti od Newsletter-a, na način da koristite za to predviđen link na kraju svakog Newsletter-a. Ukoliko ste se prijavili za Newsletter, dobiti ćete e-mail s potvrdom. U tom mailu se nalazi link za potvrdu prijave. Tek nakon što kliknete na taj link, Vaši podaci će se u potrebnom opsegu koristiti za oglašavanje i u marketinške svrhe našeg Newsletter-a. Obrazac za kontakt / stupanje u kontakt Ukoliko nam se obratite putem obrasca za kontakt direktno stupate u kontakt s našom kćerinskom tvrtkom IREKS AROMA d.o.o. Trešnjevka 24 Jastrebarsko Hrvatska E-mail: ireks@ireks-aroma.hr Isto vrijedi i kada direktno putem e-maila stupite u kontakt sa kćerinskom tvrtkom. Ukoliko se javite našoj kćerinskoj tvrtki putem obrasca za kontakt, ista će obraditi podatke koje ste unijeli na zaslonu za prijavu. Naša kćerinska tvrtka ih koristi za pružanje željenih informacija ili za pružanje traženih usluga, npr. za podršku i savjetovanje vezane uz naš portfelj proizvoda. Isto vrijedi i za kontaktiranje putem e-maila i podatke poslane vašim zahtjevom ako ste se obratili izravno nama ili našoj kćerinskoj tvrtki. Rok čuvanja Osobni podaci koji su nam dostavljeni putem naše internet stranice biti će pohranjeni tako dugo dok ne ispune svrhu u koju su nam povjereni. Kada je riječ o poslovnim i poreznim propisima o rokovima čuvanja, rok čuvanja za određene podatke može biti i do 10 godina. Neosobni podaci koji se automatski prikupljaju Zbog organizacijskih i tehničkih razloga prilikom korištenja naše internet stranice memoriraju se sljedeći podaci: imena stranica koje ste posjetili, naziv internet preglednika koji koristite i ime Vašeg operacijskog sustava, datum i vrijeme Vašeg pristupa, tražilica koju koristite, ime preuzetih datoteka te Vaša IP-adresa. Te tehničke podatke ocjenjujemo anonimno i isključivo u statističke svrhe, kako bismo našu internet stranicu stalno optimizirali, te učinili našu internet ponudu još atraktivnijom. Ovi anonimni podaci pohranjuju se odvojeno od osobnih podataka na osiguranim sustavima i ne dozvoljavaju povezivanje s pojedinom osobom. Vaši osobni podaci i privatnost su zaštićeni u svakom trenutku. Kolačići a) Što su točno kolačići? Kolačići su male informacije koje se za vrijeme posjete Internet stranici pohranjuju u Vašem računalu, tabletu ili mobitelu i služe efektivnom oblikovanju internetskih stranica. Neki kolačići (Session Cookies) se nakon zatvaranja preglednika automatski brišu. Drugi pak (Persistent Cookies ili Tracking Codes) se arhiviraju do određenog datuma isteka ili do pražnjenja međuspremnika Vašeg internet preglednika na dotičnom uređaju i omogućuju nam da Vas identificiramo kao ponovnog posjetitelja naše internet stranice. Većina internet preglednika automatski prihvaćaju kolačiće. Ukoliko to ne želite, možete jednostavnim klikom promijeniti postavke Vašeg preglednika. Više informacija o temi kolačići naći ćete na www.allaboutcookies.org. b) Za što mi koristimo kolačiće? Kolačiće koristimo za: garantiranu sigurnu internet okolinu provjeru performanse naše internet stranice i poboljšanje jednostavnosti uporabe kao i online doživljaja naših kupca Ne koristimo kolačiće za praćenje Vaših aktivnosti na internetu izvan naših internet stranica. Dolje navedene tipove kolačića koristimo kako bi naši kupci bolje ocijenili način korištenja naših online usluga i kako bismo bolje oblikovali naše usluge. Na primjer, tako možemo prepoznati kada je neki proces prezahtjevan i da ga korisnici zbog toga prekidaju. S tim se znanjem koraci procesa mogu pojednostaviti i oblikovati tako da budu više usmjereni na kupce. c) Koje vrste kolačića postoje? d) Pravna osnova Pravna osnova za korištenje kolačića je članak 6 odlomak 1 slovo f GDPR-a (Opća uredba o zaštiti podataka). Jedino se Internet protokol adresa pri tome pohranjuje - nikakvi drugi osobni podaci. e) Brisanje kolačića Nudimo Vam neke online značajke koje će Vaš posjet našim internet stranicama učiniti što ugodnijim. One funkcioniraju samo uz pomoć kolačića. Kolačiće koji su postavljeni za naše internet stranice možete izbrisati. U tom slučaju će se Vaši individualni podaci i sadržaji kao i Vaše postavke za kolačiće izgubiti, te pri sljedećem otvaranju naših internet stranica nećete biti prepoznati kao već poznati posjetitelj. Imajte pri tome na umu, da je za nesmetano surfanje našim internet stranicama prijeko potrebno nekoliko „bitnih" kolačića. Osim toga, te kolačiće koristimo samo za provjeru učinkovitosti internet stranice i praćenje broja posjetitelja. Softver za analize Matomo (nekoć Piwik) Na našim internet stranicama koristimo Matomo, Open-Source softver za statističku analizu pristupa posjetitelja, koju stavlja InnoCraft Ltd., 150 Willis St, 6011 Wellington, Novi Zeland na raspolaganje. Matomo koristi takozvane „kolačiće", tekstualne datoteke, koji se pohranjuju na Vašem računalu i omogućuju analizu Vašeg korištenja internet stranica. Kolačić prikuplja informacije o Vašem korištenju internet ponude, a one se pohranjuju na našim serverima u Njemačkoj. IP-adresa se anonimizira odmah nakon obrade i prije memoriranja. Instalaciju kolačića možete spriječiti odgovarajućim postavkama Vašeg softvera za internet preglednik; napominjemo da u tom slučaju možda nećete moći koristiti sve funkcije naše internet stranice (vidi priziv Matomo-u.) Pozor: Brisanjem kolačića se briše i Opt-Out-Cookie i morat ćete ga možda po potrebi ponovno potvrditi. Priziv Matomo-u Uključivanje usluga i sadržaja trećih strana Može se dogoditi da se unutar ove online ponude uključuju i sadržaji trećih strana, kao npr. videa s YouTubea, karte iz Google Mapsa, RSS ili grafika drugih internet stranica. To uvijek pretpostavlja da ponuđači tih sadržaja (u nastavku „ponuđač treće strane") primijete IP-adresu korisnika. Ponuđači treće strane ne mogu poslati sadržaje na internet preglednik korisnika bez IP-adrese. Stoga je za prikaz sadržaja potrebna IP-adresa. Google Maps Naša internet stranica koristi Google Maps API za vizualni prikaz geografskih informacija. Prilikom korištenja Google Maps i Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) će prikupiti, obraditi i koristiti podatke o korištenju funkcije karata od posjetitelja internetske stranice. Više informacija o obradi podataka od strane Google-a možete provjeriti pod napomenama o zaštiti podataka od strane Google-a, a koje možete pronaći na http://www.google.com/intl/hr_hr/help/terms_maps.html. Informacije vezane uz poziciju web servera Obrada podatka koje zaprimimo preko naših internet stranica odvija se na serverima u Njemačkoj. Sigurnost Poduzeli smo tehničke i organizacijske sigurnosne mjere kako bismo Vaše osobne podatke zaštitili od gubitka, uništenja, manipulacije i neovlaštenog pristupa. Promjena ove izjave o zaštiti podataka Pridržavamo pravo na promjenu naše izjave o zaštiti podataka ukoliko je to potrebno zbog nove tehnologije. Obratite pažnju da uvijek koristite najaktualniju verziju. Ukoliko će se provesti osnovne promjene u ovoj izjavi, iste ćemo objavit na našoj Internet stranici. Pogođeno pravo Obratite nam se u svakom trenutku i informirajte se koje osobne podatke o Vama pohranjujemo ili ukoliko iste želite ispraviti ili izbrisati. Nadalje imate pravo na ograničenje obrade (članak 18. GDPR), pravo na prigovor protiv obrade (članak 21. GDPR) kao i pravo na prenosivost podataka (članak 20. GDPR). U takvim slučajevima se direktno obratite našem službeniku za zaštitu osobnih podataka, čije ćete kontakt podatke naći pod „Službenik za zaštitu osobnih podataka". Službenik za zaštitu osobnih podataka Naš službenik za zaštitu podataka je dostupan pod: Gospodin Christian Volkmer Projekt 29 GmbH & Co. KG Ostengasse 14 Regensburg Njemačka E-Mail: privacy@ireks.com Internet: www.projekt29.de Ukoliko naš službenik za zaštitu podataka ne odgovori na Vaš zahtjev na zadovoljavajući način, ostaje Vam Vaše pravo na pritužbu kod nadležnog tijela za zaštitu osobnih podataka.