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This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers General Data Policy This website is hosted and maintained by Search4local ltd as such the data held within this website is secured, and maintained by Search4local Ltd. If you have any question regarding your personal data please do not hesitate to contact us on – customerservices@search4local.co.uk or 01392 409159. When using our contact form the information submitted will be sent to the email address provided to us by the website owner. If you have used the contact form and have any questions regarding your personal data that has been submitted, please use the information found on the contact page to speak directly with the data controller. Website privacy policy This privacy policy sets out how our website uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 25th of April 2018. What we collect From the website we may collect - Your IP Address - contact information including email address - demographic information such as postcode, preferences and interests What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: - Optimisation of our website pages and content - We may use the information to improve our products and services. - If you have used our contact form we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided and opted into on our contact form. - From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. Security We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: - whenever you are asked to fill in a form on the website, there will be a tick box provided for you to provide us with consent to capture your information. - if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at customerservices@search4local.co.uk We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the General Data Protection Regulation 2018. If you would like a copy of the information held on you please write to customerservices@search4local.co.uk. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect. THE GENERAL DATA PROTECTION REGULATIONS This privacy notice sets out how we use and protect any information that you provide. We do this to assist in the running of the business and to allow our client instruction to be processed. This also enables us to provide information about our products and services. The company data we process may include, but may not be limited to the following: - Data relating to you and your family - Contact details, landline and mobile telephone numbers, email addresses, contact preferences. - Logistical information for invoice addresses, and data processing. - Financial information – payment term, card details for clients who choose to pay by card (confidentially destroyed after use). - Collate funeral details, and other facts. The collection of this information will benefit us by: - Enabling development of a comprehensive picture of our client’s requirements to make funeral arrangements, complete documentation such as cremation forms, cemetery forms, obituary notices, schedule service, minister etc. etc. - Retaining essential information for Prepaid Funeral Plans and assisting families into the future with historic enquiries regarding location of Cremated Remains and Burial sites, in the event (for example) that an exhumation may be required, or a head stone to be located. - Retaining data for dealing with Government Departments such as H.M.R.C. - Managing our demand for products and services. - Developing our product and service needs. - Allowing better financial modelling and planning. - Ensuring compliance with our policies and procedures and our legal and statutory obligations. - Management of stock. We will not share information about you with third parties without your consent unless the law allows or requires us to do so, and only within our group of Companies. We do not disclose information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Under data protection legislation, you have the right to: - Object to the processing of personal data that is likely to cause, or is causing, damage or distress. - Prevent processing for direct marketing. - Object to decisions being taken by automated means. - In certain circumstances, have inaccurate personal/company data rectified, blocked, erased or destroyed. - Claim compensation for damages caused by breach of the data protection legislation. If you would like to find out more about how we use your personal data, or if you want to see a copy of the information about you that we hold, please contact us. Please note a fee may be charged. If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance. Alternatively, you can direct your concern to the Information Commissioner’s Office at https://ico.org.uk/concerns/ This Document can be provided in larger print if required.
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Politika Privatnosti Ono što mi prikupljamo Možemo prikupiti sledeće informacije: - Ime - Kontakt informacije, uključujući e-mail adresu, li> - Ostale informacije relevantne za kupca anketama i/ili ponuda. Šta radimo s informacijama koje prikupljamo Tražimo ove informacije kako bi razumeli vaše potrebe i pružili bolju uslugu, a posebno iz sledećih razloga: - Unutrašnje vođenje evidencije. - Možemo koristiti podatke za poboljšanje naših proizvoda i usluga. - Povremeno možemo poslati promotivne poruke e-pošte o novim proizvodima, posebnim ponudama ili druge informacije koje mislimo da vam mogu biti zanimljive putem e-mail adrese koju ste ostavili. - S vremena na vreme, mi takođe možemo koristiti vaše podatke kako bi Vas kontaktirali u svrhu istraživanja. Možemo Vas kontaktirati putem e-pošte. Možemo koristiti informacije za prilagođavanje web-sajta u skladu s vašim interesima. Sigurnost Činimo sve da vaši podaci budu sigurni. Kako bi se sprečio neovlašteni pristup ili otkrivanje, informacije koje prikupljamo na internetu smo stavili u odgovarajuće fizičke, elektronske i menadžerskih procedure za zaštitu i sigurnost. Kako koristiti kolačiće (cookies) Kolačić je mala datoteka koja traži dozvolu da se nalazi na tvrdom disku računara. Nakon što se složite, datoteka je dodala i kolačić koji pomaže analiziranju web prometa ili omogućuje da znate kada posetite određenu stranicu. Kolačići omogućuju web aplikacijama reagovati na vas kao pojedinca. Web aplikacija može prilagoditi svoje poslovanje prema Vašim potrebama i željama za prikupljanje i pamti podatke o vašim željama. Mi koristimo kolačiće da bi identifikovali stranice koje se koriste. To nam pomaže u analiziranju podataka o saobraćaju web stranice i poboljšanju naše web stranice kako bi je prilagodili potrebama korisnika. Mi koristimo ove podatke samo za statističko-analitičke svrhe, a zatim se podaci uklanjaju iz sistema. Sveukupno, kolačići će nam pomoći da Vam pružimo bolje web stranice, omogućujući nam da pratimo koje stranice će vam biti korisne a koje ne. Kolačić nam ni na koji način ne daje pristup vašem računaru ili bilo kakve informacije o vama, osim podataka koje ste izabrali podeliti s nama. Možete prihvatiti ili odbiti kolačiće. Većina web pretraživača automatski prihvata kolačiće, ali uobičajeno je da možete podesiti web pretraživač da odbije kolačiće ukoliko to želite. To može sprečiti pun potencijal web stranice. Linkovi na druge web stranice Naša web stranica može sadržavati linkove na druge web stranice od interesa. Međutim, nakon što upotrebite ove linkove da napustite našu stranicu, morate znati da nemamo nikakvu kontrolu nad tim drugim web straniama. Stoga, ne možemo biti odgovorni za zaštitu i privatnost svih podataka koje nam dajete prilikom posete tih stranica i takva mesta nisu u skladu s ovom izjavom o privatnosti. Trebali bi biti oprezni i pogledati izjavu o zaštiti privatnosti koja se odnosi na web stranicu koja je u pitanju. Kontrolisanje vaših ličnih podatka Možete izabrati ograničenje prikupljanja i korištenja vaših ličnih podataka na sedeće načine: - Kad se od vas traži da ispunite obrazac na web stranici, pogledajte okvir koji možete kliknuti kako biste naznačili da ne želite da podatke može koristiti bilo ko u direktne marketinške svrhe; - Ako ste prethodno prihvatili i dozvolili nam korištenje Vaših ličnih informacija u svrhe marketinga, možete se predomisliti u bilo kom trenutku, kontaktirajući nas putem našeg kontakt obrasca na ovoj web stranici. Nećemo prodavati, distribuirati ili dati u zakup vaše lične podatke trećim osobama, osim ako imamo vaše dopuštenje ili se po zakonu od nas traži da to učinimo. Mi možemo koristiti vaše lične podatke kako bi vam poslali promotivne informacije o trećim stranama koje mislimo da vam mogu biti zanimljive, osim ako vi to ne naznačite da to ne želite. Možete zatražiti podatke o ličnim informacijama koje čuvamo o vama na osnovu Zakona. Platićete malo nadoknadu. Ako želite kopiju informacija koje o vama posedujemo molimo da nas kontaktirate putem našeg kontakt obrasca na ovoj web stranici. Ako verujete da su sve informacije koje mi imamo o vama netačne ili nepotpune, molimo pišite na e-mail što je pre moguće, na gore navedenu adresu. Mi ćemo odmah ispraviti bilo kakve informacije koje se nalaze kod nas a za koje vi smatrate da su netačne.