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Privacy Policy Last updated April 10, 2014 This Privacy Policy discloses Information Services Inc’s practices and policies regarding the gathering and dissemination of personal information (the “Privacy Policy”) through this Website. This Privacy Policy should be read in conjunction with our Terms of Use which you can access by clicking here, and the Terms of Use shall govern where any inconsistency exists between this Privacy Policy and the Terms of Use. This Privacy Policy does not apply to sites, products, or services that are not owned or operated by us, or to information we may receive from other sources. We may change or update this Privacy Policy from time to time. Any changed or revised Privacy Policy shall be effective immediately after it is posted on this Web Site. If you do not agree to the terms of this Privacy Policy, you must discontinue using this Webs Site. Information Gathered By This Website When you visit this Website, we may collect the following types of information: personally identifiable information you knowingly provide, information we collect automatically, and non-personally identifiable information you knowingly provide. We may collect personally identifiable information that you knowingly provide to us. For example, we may ask you to provide personally identifiable contact information (such as name, address, e-mail address and telephone number). In some cases (for example, if you register with us (or sign-in on this Website), we may also ask you to provide other information such as a personal ID, password, and a security question and answer. In addition, as you (and other users) browse this Website, our web servers may automatically collect certain information about such visits (usually through the use of cookies, javascript tags, clear .gif files (also known as “web beacons”), and the analysis of http headers), such as the user’s IP address, the user’s geographic location, the user’s domain name, the user’s browser type, the user’s user agent, how many users visit this Website, which pages the user visits and for how long, the date and time the user accesses this Website, the Internet address of the site from which the user directly linked to this Website and the links on this Website on which the user clicks. In addition, we may collect certain search parameters relating to searches conducted by the user which are not entered by the user. To improve the services we can offer you, we may decide to expand this Web Site’s capabilities for obtaining information about users in the future. We will update this Privacy Policy as our practices change to ensure that you are aware of developments in this area. If we collect such information, we may use it for a number of purposes, including: - To establish and maintain a commercial relationship with you and to provide you with products and services. Account information may be retained by us to enable our website to identify you, to allow you to set up and access your account (if applicable) and to change your account information and/or services. This information is used only for these purposes and is only retained in transaction records required for internal management and auditing purposes, unless you are informed otherwise or you provide your consent or we are required to disclose same pursuant to a court order or other legal process. - To understand your needs and preferences. We may maintain a record of the services you receive from us (if applicable), and we may ask you for additional information so that we can serve you better. - To provide you with information you have requested, and to keep you informed with respect to ongoing changes to our website. Your email address may be used to send you any newsletters and mailings if you have requested us to do so. You can withdraw your consent for such mailings at any time by contacting us as set out in such communications. - To develop, enhance or provide new services. We may from time to time conduct surveys and research, requesting input from our visitors to help us improve our website, products and services in an effort to serve you better. Your participation in such surveys is voluntary, and in some cases you may have the option to participate anonymously. However, your name, address, email and telephone number may be required to take advantage of bonuses or other benefits which are available to survey participants, in which case your contact information will only be used for notification and fulfillment purposes. - To manage and administer our business. The nature of the Internet is such that it passively and automatically collects certain information about a user’s traffic patterns, which may be linked to their Internet Protocol (IP) addresses. These are unique Internet “addresses” assigned to all Web users by their Internet Service Providers (ISP). Server logs record statistical information, such as visitors’ IP addresses, type of operating systems, time and duration of visit, web pages requested, and identify visitors by categories such as domains and browser types. These statistics are only used on an aggregate basis and will not contain any information that could identify you personally. - To meet legal, regulatory, security and processing requirements (such as in response to a court order), and otherwise as permitted or required by law. We may also use this personal information to contact you regarding any such legal, regulatory, security, or processing requirements, and may be required to disclose this information pursuant to our Terms of Service. If we intend to use personal information for purposes not identified to you or as set out above, these other purposes will be described to you at the time of collection or before using the information. We will not use your information or otherwise disclose it for any other purpose without your consent. Cookies Users also should be aware that non-personal information and data may be automatically collected through the standard operation of our Internet servers or through the use of “cookies”. Cookies are small text files containing a unique identification number that identifies your browser – but not you – to our servers each time you visit our website. Cookies are not pervasive or invasive programs that enter a user’s system and damage files. They simply tell us which pages of our website are visited and by how many visitors. Cookies cannot, by themselves, disclose the individual identity of any site user, and we never combine information gathered by a cookie with personally identifiable information like your name, telephone number or email address, without your consent. You should be aware that we cannot control the use of cookies or the resulting information by advertisers’ or third parties’ web sites that you may visit as a result of clicking on a link from our Website. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature. Third Parties’ Access To Information We not in the business of selling visitor information to others. Our visitor information is not available for sale to any outside entity. We may contract with third parties to fulfill certain functions on our behalf, such as providing marketing assistance, analyzing data, preparing and maintaining site content, and providing customer service. These agents may have access to visitor information only as required in order to help them perform their functions on our behalf, but they are not allowed to use that information for any other purpose and must keep such information confidential. Visitor and Website related information is a valuable business asset. If for any reason we transfer or divests ourselves of business assets, our visitor information will be transferred as one of those business assets. External Links Our Website may contain links or references to other web sites to which this Privacy Policy does not apply. These sites are not owned or controlled us and we not responsible for the collection, use and disclosure of personal information or the privacy practices of other organizations or other web sites to which our site may refer visitors or provide links for. When submitting personal information on such other websites, we encourage you to read the privacy policy of those sites. Opt-Out Option Upon request, we will allow any user to “opt out” of further promotional contacts at any time. Also, upon a user’s request, we will use commercially reasonable efforts to functionally delete the user and his or her personal information from our database; however, it may be impossible to delete a user’s entry without some residual information because of backups and records of deletions. Your Consent Consent to the collection, use and disclosure of personal information may be given in various ways. Consent can be express (e.g., orally, electronically or on a form you may sign describing the intended uses and disclosures of personal information) or implied (e.g., when you provide information necessary for a service you have requested, or in some circumstances where notice has been provided to you about our intentions with respect to your personal information and you have not withdrawn your consent for an identified purpose, such as by using an “opt out” option provided). Consent may be given by your authorized representative (such as a legal guardian or a person having a power of attorney). Generally, by providing us with personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in this privacy policy, if applicable, or as otherwise described at the time of collection. You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice, however, please note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services. We do not collect, use or disclose your personal information other than as described in this Privacy Policy without your consent, unless permitted or required by law. We may be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example in response to a court order or subpoena, to comply with local or federal regulations, or to collect a debt owed to us. Contacting Us This website is subject to the Personal Information Protection and Electronic Documents Act. This legislation closely regulates our handling of your personal information. You can find more information on this Act through the Government of Canada site, www.canada.gc.ca. You have a right to know what information we have on file about you. If you have any questions or concerns about this privacy policy, or if you would like to review your personal information, you can contact us by email.
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InfoNET d.o.o. poštuje privatnost i sigurnost korisnika svojih usluga kao i posjetitelja web stranica. InfoNET se trudi pružiti personalizirano iskustvo u korištenju web stranica. Kako bi vam mogli pružati relevantne informacije dok ste na našim stranicama ponekada moramo prikupiti određene informacije o vama kako bi vam pružili bolje korisničko iskustvo. InfoNET garantira: Ne prodajemo, iznajmljujemo ili ćemo ikada prodavati ili iznajmljivati bilo kakve osobne informacije o našim korisnicima. Osim u slučajevima navedenim u ovom dokumentu Naša Politika privatnosti se odnosi na naše bivše, sadašnje i buduće korisnike naših usluga kao i posjetitelja. Pripremili smo ovu Politiku Privatnosti kako bi Vi bolje razumjeli koje podatke o vama prikupljamo, kako i kada bi te podatke mogli koristiti te na koji način štitimo vaše osobne podatke, tko ima pristup vašim osobnim podacima te kako možete samostalno izmijeniti bilo kakvu netočnost u podacima. Ova Politika Privatnosti nije namijenjena i ne stvara bilo kakve Ugovorne odnose ili predstavlja bilo kakva druge pravne odgovornosti bilo koje od stranaka. Informacije koje sakupljamo: InfoNET d.o.o. skuplja određene informacije o svojim korisnicima na 3 načina: kroz serverske logove, pomoću kolačića (cookies) i direktno od korisnika Serverski logovi: Kada posjetite naš web site, InfoNET može sakupljati informacija koje vas ne mogu identificirati kao određenu osobu kao: Adresa internet protokola (niže objašnjeno); Vrstu internet preglednika koji koristite na računalu; Broj linkova koji ste kliknuli na našoj web stranici; Zemlja ili županija otkuda dolazite; Datum i vrijeme vašeg posjeta; Naziv vašeg pružatelja internetskih usluga; Web stranica preko koje ste došli do naše stranice (klikom na poveznicu); Stranice koje ste pregledali na našoj web stranici Internet Protokol(“IP”) Adresa IP adresa je broj dodijeljen vašem računalu dok koristite internet, iz IP adrese web poslužitelji automatski identificiraju vaše računalo. InfoNET serveri prikupljaju IP adrese posjetitelja a web stranice putem kojih ste došli do naše web stranice. Vaša IP adresa pomaže InfoNET-u da vam pruži bolje korisničko iskustvo, sakupi statistike posjećenosti svojih web stranica te uoči greške na svojim web stranicama. Kolačići (Cookies) Naše web stranice koriste kolačiće (cookies) (n.pr., mali komadići texta koje naš server pohranjuje na čvrsti disk vašeg računala). Kolačiće koristimo kako bi pohranili vaše postavke, informacije koje koristite za prijavu te pružanje personaliziranog iskustva. Kolačići mogu također pohranjivati informacije koje vam mogu otkriti identitet (niže objašnjeno) koje ste sami prethodno unijeli na nekom dijelu stranice kako ne bi svaki puta iznova morali unositi iste informacije. Pohranu kolačića možete zabraniti tako da ih isključite u svom internet pregledniku no tako ćete izgubiti dio funkcionalnosti InfoNET internet stranice. Informacije koje vas identificiraju Na nekim od naših web stranica, korisnici se mogu registrirati kako bi zakupili naše usluge, zaprimili personalizirane sadržaje ili sudjelovali u online anketama. Kada se registrirate, InfoNET može od vas tražiti neke osobne informacije, koje mogu sadržavati no nisu ograničene na: Vaše puno ime i prezime, poštanska adresa, broj telefona, email adresa, osobni identifikacijski broj (OIB). Na temelju prikupljenih podataka InfoNET vam može ponuditi svoje usluge. Ako zakupite naše usluge, možemo od vas tražiti financijske informacije kao podatke o kreditnoj kartici ili o bankovnom računu. Bilo kakve financijske informacije koje od vas prikupljamo se isključivo koriste kako bi mogli naplatiti usluge koje ste zakupili. Ako ste uslugu zakupili putem kreditne kartice, informacije o istoj mogu biti proslijeđene tvrtki koja vrši naplatu na vašoj kreditnoj kartici (pružatelja payment gateway-a) Dodatne informacije Kao sigurnosnu mjeru te kako bi se osigurali da su naše internet stranice i mreža dostupni svim posjetiteljima, InfoNET može koristiti softverske programe kojima prati mrežni promet ili identificira neautorizirane pokušaje uploada ili promjene informacija te činjenje štete na bilo koji drugi način. Ovi programi mogu također sakupljati informacije o načinima na koji koristite računalnu mrežu ili web stranice. Možemo od vas tražiti osobne informacije ako od nas tražite tehničku podršku ili pružiti dodatne informacije o našim uslugama. Na primjer, možemo od vas prikupljati osobne informacije (kao e-mail adresa, informacije o sustavu i opise problema) kako bi vam mogli pružiti online tehničku podršku i pomoć oko problema. Ako ćete s nama komunicirati elektroničkim putem (n.pr. email, online chat ili instant messaging), možemo zadržati kopiju elektroničke komunikacije zajedno sa vašom e-mail adresom i vašim odgovorima. Pružamo sigurnosnu zaštitu za elektronsku komunikaciju istovjetnu sigurnosti informacija koje primamo telefonskim upitima. Kako koristimo Vaše informacije InfoNET koristi prikupljene informacije kako bi vas obavještavali o vašem korisničkom računu te promjenama uvjeta korištenja usluga po pitanju korištenja web stranica. Možemo vas obavještavati o uslugama za koje mislimo da bi vama mogle biti vrijedne te o posebnim ponudama. Ako ne želite primati takve e-mailove, putem korisničke zone možete ugasiti takve obavijesti pomoću “opting-out” opcije. Naši zaposlenici, ugovorni partneri ili agenti će ponekada zahtijevati pristup vašim osobnim informacijama. InfoNET dozvoljava ograničeni pristup tim informacijama samo u poslovne svrhe kao administracija i unapređenje naših usluga. Informacije kojima dozvoljavamo pristup InfoNET može dozvoliti pristup informacijama koje ne identificiraju vas kao korisnika, uzorcima korištenja naših web stranica te povezanim načinima korištenja naših web stranica. Ulažemo napore kako bi odabrali isključivo poštene partnere s važećim Politikama privatnosti no ne preuzimamo odgovornost za njihove Politike privatnosti ili poslovne modele. InfoNET može dijeliti ili otkriti osobne informacije s agentima ili ugovornim stranama koji koriste navedene informacije u ime InfoNET-a ili u administraciji usluga koje isporučuje u ime InfoNET-a. Posebni slučajevi davanja informacija Osobne i ne osobne informacije mogu biti predane trećoj strani u slučaju: Zahtjev od strane Zakona, u slučaju javne sigurnosti ili po Sudskom nalogu Se radi o našem povezanom pravnom subjektu – sestrinskoj tvrtki Direktni kontakt InfoNET vas može direktno kontaktirati putem e-mail adrese ili druge informacije koju ste predali pri registraciji kako bi potvrdili navedene informacije. InfoNET će vas također kontaktirati kada ćete od nas zahtijevati da odgovorimo na vaša pitanja, kako bi isporučili zakupljenu uslugu, kako bi mogli upravljati svojim korisničkim računom i kako bi vas informirali o važnim obavijestima koje se odnose na zakupljene usluge. Brisanje iz baze Ako ne želite primati bilo kakvu komunikaciju od InfoNET-a, možete od iste odustati (“opt-out”) u bilo koje vrijeme tako da nas kontaktirate i zatražite brisanje podataka. Nakon odjave s navedene liste InfoNET će uložiti značajan trud kako bi uklonio osobne informacije no molimo da shvatite da će neke informacije ostati trajno pohranjene u skladu s pozitivnim zakonskim propisima. Web stranice trećih strana InfoNET-ova web stranica uključuje poveznice, bannere i sl. prema web stranicama trećih osoba koje mogu ili ne moraju biti u Ugovornim odnosima s InfoNET-om. InfoNET ne upravlja stranicama trećih strana niti ima bilo kakvu kontrolu na istima te na istima nije odgovoran za bilo kakve sadržaje ili podatke koje ste na tim stranicama unijeli. Molimo uzmite u obzir da web stranice trećih strana mogu tražiti podatke koje nisu u skladu s InfoNET-ovom Politikom Privatnosti pa vas molimo da prije davanja bilo kakvih podataka pročitate njihove Politike privatnosti. Djeca U skladu s pozitivnim zakonskim normama, InfoNET ne skuplja svjesno podatke o djeci ispod 13 godina starosti. Kako štitimo Vaše informacije InfoNET ulaže značajne napore kako bi zaštitio vaše osobne informacije od neautoriziranog pristupa, krađe, gubitka ili izmjene pomoću različitih mjera elektroničke zaštite. Ove mjere uključuju firewall-e, SSL certifikate, anti-virus detekcije kao i korištenja lozinki na zaštićenim stranicama. Kada od korisnika zatražimo financijske informacije (kao brojevi kreditnih kartica) ti podaci su zaštićeni važećim SSL certifikatom no molimo uzmite u obzir da ostala električna komunikacija kao email, online chat ili brze poruke koje nam šaljete ne moraju biti sigurne. Iz tog razloga, molimo vas da ne šaljete povjerljive informacije tim kanalima poput financijskih informacija, osobnih podataka ili lozinki. Prijenos podataka u inozemstvo Ako posjećujete InfoNET web stranice iz inozemstva (InfoNET server je trenutno smješten u Hrvatskoj), različita komunikacija će prelaziti državne granice. Posjetom našim stranicama i komunicirajući s nama pristajete na procesiranje i prijenos svojih podataka kako je to opisano u ovoj politici privatnosti. Kako ispraviti nepravilnosti Ako ste se registrirali na naše web stranice, možete u bilo kojem trenutku izmijeniti osobne informacije putem korisničke zone ili nas možete kontaktirati putem korisničke zone. Izmjene politike privatnosti InfoNET zadržava pravo da izmjeni, nadogradi ili suspendira ovu politiku privatnosti u bilo kojem trenutku prema vlastitom nahođenju. Sve promjene po pitanju politike privatnosti će biti objavljene na ovoj web stranici. Pitanja ili komentari Ako imate bilo kakvih pitanja ili komentara koji se odnose na našu politiku privatnosti molimo kontaktirajte InfoNET putem kontaktnih stranica. Ova politika privatnosti je implementirana 04.03.2015.