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We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more. Privacy Policy Privacy Policy HairPlanet Hair Extensions Ltd are committed to protecting privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and GDPR 2018 and as defined for this purpose the data controller is: HairPlanet Hair Extensions Ltd Unit 4 Blackwood Hall Business Park North Duffield Selby North Yorkshire YO8 5DD Company Reg No: 07161158, VAT Reg No: 119 2184 24 Privacy and protection of your personal information are particularly important to us. We will not share our customers’ information with any one or any company unless it is needed to do so for the processing of your order. Your personal information is only used to process your order only and to contact you to update you on your orders. Optionally you may also subscribe to our newsletter which we may send out periodically to inform you of important service updates and offers. HairPlanet Hair Extensions Ltd do not store credit card details nor do we share unnecessary customer details with any 3rd parties. The information held by us about you will be accurate, current, and relevant. You can check the information held about you by contacting us and if any of your data is found to be inaccurate, we shall promptly rectify this by deletion or correction as appropriate at your request. Please be aware that although the Internet is not a secure medium, we have put in place various security measures to protect any data or information we may hold about you and guarantee that such data or information shall be held securely in accordance with our internal security policy and the Laws of England. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your permission first. This does not affect your statutory rights as a consumer. If you have any further queries about privacy and your rights, please contact us. What we collect We may collect the following information: - name - contact information including email address - geographic information such as postcode, delivery address and billing address - billing information which is processed by our partners SagePay and PayPal - Last 4 digits of your payment card for future refunds and payment reference For the exhaustive list of cookies we collect see the List of cookies we collect section. What we do with the information we gather We require this information to understand your needs and provide you with a better service, and for the following reasons: - Internal record keeping. - We may use the information to improve our products and services. - We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided and given consent to us to do so by subscribing to our newsletter. - From time to time, we may also use your information to contact you for customer service feedback. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests, however if you specify that you do not wish us to do so then we will not. - We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. - You are legally entitled to request details of the personal information which we hold about you, under the UK's Data Protection Act 1998 and GDPR and request the right to be forgotten. Security We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: - The only time you will be contacted by us for direct marketing purposes, is if you have subscribed to our newsletter subscription service. - if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by un-selecting the subscription option in "my account" under "newsletter subscriptions". We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998 and updated in the GDPR 2018. If you would like a copy of the information held on you or wish for your data to be deleted, please write to: HairPlanet Hair Extensions Ltd Unit 4 Blackwood Hall Business Park North Duffield Selby North Yorkshire YO8 5DD If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. List of cookies we collect: The table below lists the cookies we collect and what information they store.
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Politika Privatnosti Ono što mi prikupljamo Možemo prikupiti sledeće informacije: - Ime - Kontakt informacije, uključujući e-mail adresu, li> - Ostale informacije relevantne za kupca anketama i/ili ponuda. Šta radimo s informacijama koje prikupljamo Tražimo ove informacije kako bi razumeli vaše potrebe i pružili bolju uslugu, a posebno iz sledećih razloga: - Unutrašnje vođenje evidencije. - Možemo koristiti podatke za poboljšanje naših proizvoda i usluga. - Povremeno možemo poslati promotivne poruke e-pošte o novim proizvodima, posebnim ponudama ili druge informacije koje mislimo da vam mogu biti zanimljive putem e-mail adrese koju ste ostavili. - S vremena na vreme, mi takođe možemo koristiti vaše podatke kako bi Vas kontaktirali u svrhu istraživanja. Možemo Vas kontaktirati putem e-pošte. Možemo koristiti informacije za prilagođavanje web-sajta u skladu s vašim interesima. Sigurnost Činimo sve da vaši podaci budu sigurni. Kako bi se sprečio neovlašteni pristup ili otkrivanje, informacije koje prikupljamo na internetu smo stavili u odgovarajuće fizičke, elektronske i menadžerskih procedure za zaštitu i sigurnost. Kako koristiti kolačiće (cookies) Kolačić je mala datoteka koja traži dozvolu da se nalazi na tvrdom disku računara. Nakon što se složite, datoteka je dodala i kolačić koji pomaže analiziranju web prometa ili omogućuje da znate kada posetite određenu stranicu. Kolačići omogućuju web aplikacijama reagovati na vas kao pojedinca. Web aplikacija može prilagoditi svoje poslovanje prema Vašim potrebama i željama za prikupljanje i pamti podatke o vašim željama. Mi koristimo kolačiće da bi identifikovali stranice koje se koriste. To nam pomaže u analiziranju podataka o saobraćaju web stranice i poboljšanju naše web stranice kako bi je prilagodili potrebama korisnika. Mi koristimo ove podatke samo za statističko-analitičke svrhe, a zatim se podaci uklanjaju iz sistema. Sveukupno, kolačići će nam pomoći da Vam pružimo bolje web stranice, omogućujući nam da pratimo koje stranice će vam biti korisne a koje ne. Kolačić nam ni na koji način ne daje pristup vašem računaru ili bilo kakve informacije o vama, osim podataka koje ste izabrali podeliti s nama. Možete prihvatiti ili odbiti kolačiće. Većina web pretraživača automatski prihvata kolačiće, ali uobičajeno je da možete podesiti web pretraživač da odbije kolačiće ukoliko to želite. To može sprečiti pun potencijal web stranice. Linkovi na druge web stranice Naša web stranica može sadržavati linkove na druge web stranice od interesa. Međutim, nakon što upotrebite ove linkove da napustite našu stranicu, morate znati da nemamo nikakvu kontrolu nad tim drugim web straniama. Stoga, ne možemo biti odgovorni za zaštitu i privatnost svih podataka koje nam dajete prilikom posete tih stranica i takva mesta nisu u skladu s ovom izjavom o privatnosti. Trebali bi biti oprezni i pogledati izjavu o zaštiti privatnosti koja se odnosi na web stranicu koja je u pitanju. Kontrolisanje vaših ličnih podatka Možete izabrati ograničenje prikupljanja i korištenja vaših ličnih podataka na sedeće načine: - Kad se od vas traži da ispunite obrazac na web stranici, pogledajte okvir koji možete kliknuti kako biste naznačili da ne želite da podatke može koristiti bilo ko u direktne marketinške svrhe; - Ako ste prethodno prihvatili i dozvolili nam korištenje Vaših ličnih informacija u svrhe marketinga, možete se predomisliti u bilo kom trenutku, kontaktirajući nas putem našeg kontakt obrasca na ovoj web stranici. Nećemo prodavati, distribuirati ili dati u zakup vaše lične podatke trećim osobama, osim ako imamo vaše dopuštenje ili se po zakonu od nas traži da to učinimo. Mi možemo koristiti vaše lične podatke kako bi vam poslali promotivne informacije o trećim stranama koje mislimo da vam mogu biti zanimljive, osim ako vi to ne naznačite da to ne želite. Možete zatražiti podatke o ličnim informacijama koje čuvamo o vama na osnovu Zakona. Platićete malo nadoknadu. Ako želite kopiju informacija koje o vama posedujemo molimo da nas kontaktirate putem našeg kontakt obrasca na ovoj web stranici. Ako verujete da su sve informacije koje mi imamo o vama netačne ili nepotpune, molimo pišite na e-mail što je pre moguće, na gore navedenu adresu. Mi ćemo odmah ispraviti bilo kakve informacije koje se nalaze kod nas a za koje vi smatrate da su netačne.