http___www.jpautoceste.ba_opci-uvjeti-koristenja-acc-usluge__1.xml
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Article 1. User ACC service is legal or natural person who signed the application form for the ACC service. Article 2. ACC TAG is used as an electronic means of toll payment on all built toll places on highways and expressways in the Federation. Article 3. Payment of fees for the use of ACC TAG shall be one fold, cash, wire transfer or bank card to all publicly prominent retail locations. Amendment ACC loans to ACC TAG-in can be made in cash, wire transfer or bank card to all publicly prominent retail locations. Article 4. Fee, and the fee for the service using the motorway is carried out in accordance with the Decree of the Government of FB&H on collection of fees for use of the A1 motorway (“Official Gazette of FB&H” no. 50/12, 45/13 and 59/14), which are defined by the following amount of compensation according to the distances and classes of vehicles. Federation Public Highways Ltd. Mostar (hereinafter Federation Public Highways) determines the amount of fees for service use ACC TAG, and discounts that are approved for use ACC TAG which will previously inform the users through the website of the company. RIGHTS AND RESPONSIBILITIES PC MOTORWAYS Ltd. MOSTAR Article 5. PC Highways Federation is required at each toll station provide at least one input and output strip for toll payment using a ACC, which will be designated by like signs. In the event of system downtime electronic billing, JP Highways Federation will enable the system to work as soon as possible. JP Highways Federation is not responsible for any damage the user may suffer due to the inability to use VCT services. User ACC services must act according to the instructions of staff at toll collection points and accept toll payment via magnetic card. Article 6. The user becomes the owner of the ACC TAG device purchase ACC TAG device at a price determined by the PE Highways FB&H Ltd. Mostar. Article 7. PC Highways Federation guarantees every user discretion and confidentiality of all data, in accordance with professional ethics in the business relationship. Article 8. In case the ACC services misuses or attempts to misuse the ACC TAG, PC Highways Federation has the right to limit or stop the use of ACC TAG without prior warning and explanation users. To prevent misuse of employee toll station may require the ACC service to inspect the personal / identity card, passport / passport or other valid identification document, in accordance with the internal procedures of companies and / or order of the Executive Director of the sector. RIGHTS AND OBLIGATIONS OF USERS Article 9. The user is authorized to use the ACC service without time limit or unlimited by different modalities which are in accordance with valid list of toll. Article 10. The user has the right to use an ACC TAG toll for a vehicle of that category. If the user changes the category of vehicles – adding or excluding trailer (trailer, etc..), The user ACC services are required existing TAG modify / reprogram (the same procedure as buying TAG) and the vehicle have ACC TAG for the actual vehicle category. When changing the technical characteristics of the vehicle changes ownership, license plates of vehicles and similar user ACC services is required within 7 days to report changes in a prominent point of sale Federation Public Highways. Article 11. The user has the right to transfer the right to use ACC TAG to another legal or natural person with the prior notification and consent of the Federation Public Highways. Article 12. The user is responsible for every unauthorized or illegal use of ACC services, or ACC TAG. If you would like to cancel the use of ACC services, the user is required in writing to terminate the use of the ACC TAG to publicly prominent point of sale. PC Highways Federation is obliged to block the device for future use and return to the subscription if there is a difference between the amount of funds paid-last payment and consumed toll from the last payment within 30 days from receipt of the written request. All contrary to the above shall constitute a breach of the General Conditions of using ACC services. Article 13. User ACC services shall maintain ACC TAG exclusively on publicly prominent retail locations. The warranty for the proper functioning of the ACC TAG device is two years (24 months) from purchase ACC TAG device. The warranty does not cover: unauthorized servicing, opening the device, reverse engineering on ACC TAG, the physical damage to the ACC TAG-in, alienation, loss and the like. Physical damage, theft or loss ACC TAG user is required to register within three days. The user can purchase a replacement ACC TAG device at a price determined by a valid decision of the Federation Public Highways. Article 14. When toll ACC TAG should be duly highlighted in the vehicle and the user-ACCTAG and shall comply with all instructions on the conditions of use and maintenance ACC TAG. Article 15. In case of violation of the provisions of the General terms of use ACC services, PC Highways Federation may put the ACC TAG on the “gray list” and temporarily block or “black list” and users completely excluded from this kind of toll, and controversial ACC TAG will be canceled permanently. User ACC services three times repeated abuse, or three times the ACC TAG found on the “gray list”, it will automatically be placed on a “black list”. The user who’s ACC TAG on the “gray list” is required to pay a fee for unblocking ACC TAG device in the amount of 40.00 KM, unlike the disputed amount of the toll on the current price list of manual collection. In the event of default The Federation Public Highways can block all ACC TAG devices in the possession of the user who exercised abuse. FINAL PROVISIONS Article 16. PC Highways Federation is entitled to protect their business activities complement and modify the General terms of use ACC services, provided that all amendments to the conditions must be published on the official website of the company. Article 17. User ACC services agrees to fully and timely settle all costs due to the use and the use of ACC TAG. Article 18. These Terms and Conditions shall take effect and apply as of 05.03.2017. years.
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Član 1. Korisnik ACC usluge je pravna ili fizička osoba koja je potpisala Pristupnicu za ACC uslugu. Član 2. ACC TAG se koristi kao elektronski način plaćanja cestarine na svim izgrađenim naplatnimmjestima na autocestama i brzim cestama u Federaciji BiH. Član 3. Plaćanje naknade za korištenje ACC TAG-a vrši se jednokratno, gotovinski, virmanski ili bankovnom karticom na svim javno istaknutim prodajnim mjestima. Dopuna ACC kredita na ACC TAG-u može se vršiti gotovinski, virmanski ili bankovnom karticom na svim javno istaknutim prodajnim mjestima. Član 4. Naplata i visina naknade za uslugu korištenja autoceste vrši se u skladu sa Uredbom Vlade FBiH o naplati naknade za korištenje autoceste A1 („Sl.novine FBiH“ br. 50/12, 45/13 i 59/14), kojom su defnisane visine naknade prema udaljenostima i klasama vozila. JP Autoceste FBiH d.o.o Mostar (u daljem tekstu JP Autoceste FBiH) određuje visinu naknade za uslugu korištenja ACC TAG-a, te popuste koji se odobravaju za korištenje ACC TAG-a o čemu će prethodno obavještavati korisnike putem web stranice preduzeća. PRAVA I OBAVEZE JP AUTOCESTE FBiH D.O.O. MOSTAR Član 5. JP Autoceste FBiH je obavezno da na svakom naplatnom mjestu osigura najmanje jednu ulaznu i izlaznu traku za plaćanje cestarine korištenjem ACC usluge, a koja će biti označena odgovarajućom signalizacijom. U slučaju prekida rada sistema elektronske naplate, JP Autoceste FBiH će osposobiti sistem za rad u najkraćem mogućem roku. JP Autoceste FBiH ne odgovara za eventualnu štetu koju može pretrpjeti korisnik zbog nemogućnosti korištenja ACC usluge. Korisnik ACC usluge je dužan ponašati se po instrukcijama uposlenika na naplatnim mjestima i prihvatiti plaćanje cestarine putem magnetnih kartica. Član 6. Korisnik postaje vlasnik ACC TAG uređaja kupovinom ACC TAG uređaja po cijeni koju određuju JP Autoceste FBiH d.o.o. Mostar Član 7. JP Autoceste FBiH garantuje svakom korisniku diskreciju i povjerljivost svih podataka, u skladu sa profesionalnom etikom u poslovnom odnosu. Član 8. U slučaju da korisnik ACC usluge zloupotrijebi ili pokuša da zloupotrijebi ACC TAG, JP Autoceste FBiH ima pravo vremenski ograničiti ili stopirati upotrebu ACC TAG-a bez prethodnog upozorenja i obrazloženja korisnika. Radi sprečavanja zloupotreba zaposlenik naplatnog mjesta može zahtijevati od korisnika ACC usluge da izvrši uvid u ličnu/osobnu kartu, pasoš/putovnicu ili drugi validan identifikacioni dokument, u skladu sa internim procedurama preduzeća i/ili nalogu izvršnog direktora sektora. PRAVA I OBAVEZE KORISNIKA Član 9. Korisnik je ovlašten koristiti ACC uslugu bez vremenskog ograničenja, odnosno neograničeno po različitim modalitetima koji su u skladu sa važećim cjenovnikom cestarine. Član 10. Korisnik ima pravo koristiti jedan ACC TAG za naplatu cestarine za jedno vozilo navedene kategorije. U slučaju da korisnik mijenja kategoriju vozila – dodajući ili izuzimajući priključno vozilo (prikolica i sl.), korisnik ACC usluge je obavezan postojeći TAG izmijeniti/reprogramirati (po istoj proceduri kao kupovina TAG-a) i u vozilu posjedovati ACC TAG za stvarnu kategoriju vozila. Prilikom izmjene tehničkih karakteristika vozila, izmjene vlasništva, registarskih oznaka vozila i slično korisnik ACC usluge je dužan u roku od 7 dana izmjene prijaviti na istaknutom prodajnom mjestu JP Autoceste FBiH. Član 11. Korisnik ima pravo prenijeti pravo korištenja ACC TAG-a na drugo pravno ili fizičko lice uz prethodno obavještenje i saglasnost JP Autocesta FBiH. Član 12. Korisnik odgovara za svaku neovlaštenu ili nezakonitu upotrebu ACC usluge, odnosno ACC TAG-a. Ukoliko želi otkazati korištenje ACC usluge, korisnik je dužan pismenim putem otkazati korištenje ACC TAG-a na javno istaknutom prodajnom mjestu. JP Autoceste FBiH je dužno blokirati uređaj za daljnju upotrebu i vratiti korisniku iznos pretplate ukoliko postoji razlika iznosa između uplaćenih sredstava-zadnje uplate i potrošene cestarine od zadnje uplate u roku od 30 dana od dana zaprimanja pismenog zahtjeva. Sve suprotno navedenom smatrat će se kršenjem Općih uvjeta korištenja ACC usluge. Član 13. Korisnik ACC usluge je dužan održavati ACC TAG isključivo na javno istaknutim prodajnim mjestima. Garancija za ispravno funkcionisanje ACC TAG uređaja je dvije godine (24 mjeseca) od kupovine ACC TAG uređaja. Garancija ne pokriva: neovlašteno servisiranje, otvaranje uređaja, reverzni inženjering na ACC TAG-u, fizičko oštećenje nastalo na ACC TAG-u, otuđenje, gubitak ili slično. Fizičko oštećenje, otuđenje ili gubitak ACC TAG-a korisnik je dužan prijaviti u roku od 3 dana. Korisnik može kupiti zamjenski ACC TAG uređaj po cijeni koja je utvrđena važećom odlukom JP Autoceste FBiH. Član 14. Prilikom plaćanja cestarine ACC TAG treba biti propisno istaknut u vozilu, a korisnik ACCTAG-a je dužan pridržavati se svih uputstava o uvjetima korištenja i održavanja ACC TAG-a. Član 15. U slučaju kršenja odredbi Općih uvjeta korištenja ACC usluge, JP Autoceste FBiH može staviti ACC TAG na „sivu listu“ i privremeno ga blokirati, odnosno „crnu listu“ i korisnika potpuno isključiti iz ovog vida naplate cestarine, a sporni ACC TAG će biti poništen trajno. Korisnik ACC usluge koji tri puta ponovi zloupotrebu, odnosno tri puta se ACC TAG nađe na „sivoj listi“, automatski će biti postavljen na „crnu listu“. Korisnik čiji je ACC TAG na „sivoj listi“ je dužan platiti naknadu za deblokiranje ACC TAG uređaja u iznosu od 40,00 KM i razliku spornog iznosa cestarine po važećem cjenovniku manuelne naplate. U slučaju neizmirenja obaveza JP Autoceste FBiH može blokirati sve ACC TAG uređaje u posjedu korisnika koji je vršio zloupotrebu. ZAVRŠNE ODREDBE Član 16. JP Autoceste FBiH je ovlašteno radi zaštite svoje poslovne djelatnosti dopunjavati i mijenjati Opće uvjete korištenja ACC usluge, s tim da sve izmjene i dopune uvjeta moraju biti objavljene na zvaničnoj web stranici preduzeća. Član 17. Korisnik ACC usluge saglasan je da u cjelosti i blagovremeno izmiruje sve troškove koji nastaju upotrebom i korištenjem ACC TAG-a. Član 18. Ovi Opći uvjeti stupaju na snagu i primjenjuju se od 03.05.2017. godine.