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Terms & Conditions Basic Definitions Registered buyer - Buyer, the Seller has granted to individual information itself (Last name, First name, address, electronic mail (E-mail), phone) that can be used to place an order several times. This information is provided when ordering. The seller - the organization regardless of its legal form, as well as individual entrepreneurs engaged in the sale of goods. Under these rules, the Seller is «BeNeLux Shop», Rotterdam. Online Store - The site on which any buyer can see the exposed goods, their description and prices of products, select a specific product, method of payment and delivery of goods to send order by email. The site - a set of information resources available on the Internet at http://beneluxshop.eu/. The site is owned and administered by the «BeNeLux Shop». Product - the object of sale (thing) is not withdrawn and not limited to civilian purposes and submitted for sale on the Internet - shop, by posting in the relevant section of the Internet - shop. Traded goods can only be marked with the Internet - as goods store with the status "available". Order - designed, in the form specified by the Internet site - the store to these rules request of the Buyer for the purchase and delivery at the address specified in the request for goods in selected e sent through the Internet and / or communicated by the Purchaser to the Seller at sclodovsky@mail.ru Postal Service delivery - the legal person and / or individual entrepreneurs providing under a contract with the Seller to deliver services to customer orders. Under these rules - Limited Liability Company «TNT». Courier Delivery Service - a division of the Seller carrying out the delivery of goods according to customer orders. General Provisions These "Terms of sale of goods on the Internet - shop http://beneluxshop.eu/» (hereinafter - the "Rules") define how the retail sale of goods through the online store, and in accordance with Art. 437 Civil Code are the official public offer «BeNeLux Shop», hereinafter referred to as "Seller", addressed to individuals, hereinafter referred to as "Buyer" When referring to the Seller and Buyer are referred to as the "Parties" and each individually a "Party". Each Party shall ensure that the other party that has the necessary legal capacity, as well as all the rights and powers necessary and sufficient for the conclusion and execution of the contract of retail purchase. When ordering goods online store, buyer agrees with the rules set out below. The relations between the Buyer and the Seller, the provisions of the Civil Code of the Netherlands, the law of the Netherlands "On Protection of Consumers' Rights, Rules of remote sales method, approved by Decree of the Government of the Netherlands and other legal acts adopted in accordance with them. Seller reserves the right to modify these rules, and therefore, the Buyer shall regularly monitor changes in the Regulations on the page Internet - shop "Help". Notification of change of these Regulations shall place the Vendor no later than 7 (seven) working days prior to the date of entry into force. The buyer agrees to these rules by putting a mark in the column "From the Rules of the sale agree" when placing your order, or in the recruitment of the appropriate telephone number (if ordering by phone). The current version of the Regulations is available on the Internet site - shop. Register on the Internet - shop. Checkout Internet access - can store a returning customer. Seller is not responsible for the accuracy and correctness of information provided by Buyer during registration. The buyer signs up for the Internet - shop, gets an individual identity by providing a username and password. Individual identification of the buyer to avoid unauthorized acts of third parties on behalf of the buyer and gives you access to additional services. Passing Buyer ID and password to third parties is prohibited, the buyer is solely responsible for all the possible negative consequences in case of transmission of login and password to third parties. Personal information collected at the disposal of the Internet - shop at registration or in any other way will not be without the authorization of users to third entities or individuals except in situations where required by law or court decision. Execution and delivery times. Order the Buyer can be arranged by telephone and / or via the Internet. When ordering by phone buyer confirms that he is familiar with the rules of selling products over the Internet - shop employee and provides the information necessary for Seller's checkout. When ordering via the Internet buyer fills out an electronic order form on the product and sends the generated order to the Seller via the Internet. After receiving an order Seller agrees with the data Order Buyer by e-mail, including date and time of delivery. These date and time of delivery depends on your area and the time needed to process the order. If, after receiving the Order finds that on the Seller's stock is no required number of ordered goods, the seller informs the buyer on the phone. The buyer may agree to accept the product in an amount held by the Seller or cancel this position of the Goods of the Order. In the case of non-response of the Buyer within three (3) calendar days of notification by telephone, the Seller may cancel the Order in its entirety. The buyer has the right to change the composition of the order to transfer it to the postal or courier service delivery by giving notice to the Seller by telephone. In the event the Purchaser issues concerning the properties and characteristics of the goods before placing the order, the buyer must contact the seller by email or by phone. Delivery The seller will make every effort to comply with the date and time of delivery specified in the Order, however, delays in delivery are possible due to unforeseen circumstances that occurred through no fault of Seller. The risk of accidental loss of or damage to the goods passes to the Buyer at the time of the transfer of goods to the Buyer and affixing a signature in the documents, confirming your order. Delivery methods: Postage and delivery service TNTPost 5.4 Payment methods: Cashless payment for individuals Cashless payment for legal entities The cost of the ordered goods shall be calculated individually based on its weight, region and mode of delivery. If the ordered goods are handed to the Buyer or the person named as the recipient of the Order, or a person authorized by the Buyer and / or recipient, granted power of attorney in notarial form on the right to receive the Order. To avoid fraud, as well as to perform their obligations in paragraph 5.5, on return of the Order of prepaid person carrying out the delivery of the Order, may request to present an identification document the Buyer and / or recipient and specify the address provided to request the Buyer and / or The recipient of the document certifying the identity of the buyer and / or the recipient on receipt of Order. The seller guarantees the confidentiality and privacy of the Purchaser and / or Recipient (Section 9.3.1).. At the time of delivery person carrying out the delivery demonstrates the Buyer and / or recipient of the appearance and completeness of the goods. Buyer and / or the recipient at the time of receipt of the goods receives a package of documents for Goods: • cash receipt or equivalent document prescribed form; • operating instructions for the Goods in Russian (if applicable); • warranty card (if applicable). Pokupatel and / or recipient confirms by his signature on the order form that has no claim to the appearance and completeness of the goods. After acceptance the buyer and / or recipient, the seller does not accept claims for quality and completeness of the goods. Payment for goods Product price indicated next to the name of certain goods on the Internet - shop. Price of the Goods on the Internet - shop may be changed unilaterally by the Seller. The price of Goods ordered by the Purchaser can not be changed within 24 hours of ordering. After 24 hours of the price of goods ordered can be changed. You can order just one product, which is available at the time of booking, otherwise buyer can apply for notification of receipt of the absence of goods, the price of a commodity may be subject to change without notice buyer. In the case of registration by the Buyer prior order of the goods, not available in stock, but expected to enter the sale price for the Goods and subject to change without notice. Payment is made in the buyer's dollar or the euro, by transfer to the account of the Internet - shop The sale contract is concluded after the payment of goods ordered by Buyer. Return of goods Buyer has the right to refuse the goods ordered at any time prior to its receipt, and after receiving the goods - within 7 (seven) days. Return of good quality is possible if its trade dress, consumer characteristics, and a document confirming the fact and conditions of purchase specified goods. According to the law of the Netherlands, "Consumer Protection" can not return the goods, second-hand. In case of failure of the Buyer Seller retains the ordered goods from the amount paid by the Buyer for the Goods in accordance with the contract, Seller's costs for the delivery of the Buyer returned goods. Buyer is not entitled to return goods of good quality, specified in the Schedule of non-food products of good quality, not subject to return or exchange approved by Resolution of the Government of the Netherlands. Exchange and Returns made on the basis of statements completed and signed by Buyer. When returning the buyer of the goods of good quality are made on the bill or the act of returning the goods, which shall include: • full name (title) of the Seller; • surname, name the Buyer; • Product name; • date of the contract and the transfer of goods; • The amount to be refunded; • Signatures of seller and buyer. The buyer, who sold the goods of inadequate quality, if it has been agreed upon by the seller, may opt to require: • address the shortcomings of uncompensated goods or reimbursement for their correction buyer or a third party. • a proportionate reduction of the purchase price. • Replacements for the Goods the same brand (model) or the same product of another brand (model) with the relevant recalculation of the purchase price. At the same time in a technically complex and expensive products, these requirements shall be met the buyer in case of significant drawbacks. • Has the right to cancel the agreement and demand the return of sums paid for the goods. Returns & Exchanges goods of good quality is consistent with respect to e-mail Warranty and liability Seller is not responsible for damage caused to the Buyer as a result of improper use of items purchased on the Internet - shop. Seller is not liable for damages resulting from Buyer: improper filling the order form, including improper indications of personal data misconduct of third parties. The buyer assumes all responsibility for the accuracy of the information specified during registration on the Internet - shop. Parties are not responsible for the complete or partial failure to fulfill its obligations if such failure was due to force majeure arising after the entry into force of the Regulations, as a result of extraordinary events, which the Parties could not foresee and prevent reasonable measures. In other cases not provided for in Subsection 8.4. Rules of default or improper performance of their obligations of a Party shall be liable in accordance with applicable Russian legislation. Privacy and personal data protection Provision of information to the Buyer: When you register on the Internet - shop buyer currently provides the following information: Name, e-mail address, telephone number, a variant of a password to access the Internet - shop Using information provided by Buyer and the Seller receives The seller uses this information to the Purchaser: • Buyer to register on the Internet - shop; • to meet their obligations to the Buyer; • for assessment and analysis of the Internet - magazina; • to determine the winner in the shares held by the Seller. The seller may send messages to the Purchaser advertising and informational with the consent of the Purchaser is, about which he reports with a subscription to receive such messages. If the buyer does not wish to receive mailings from the Seller, he shall refuse to receive such distribution to the Internet - shop. Disclosure of information received by the Seller: Seller agrees not to disclose the information received from the buyer information. Not considered a violation of the provision of information to agents by the Seller and third parties acting under contract with the Seller for the performance of obligations to the Buyer. Not considered a violation of disclosure obligations in accordance with relevant and applicable legal requirements. Seller shall be entitled to use the technology cookies. (Cookies - service information sent by a web server to a user's computer for saving in the browser. It is used to store data specific to the user, and used by a web server for different purposes). Cookies do not contain confidential information and not shared with third parties. Seller receives information about the ip-address (the unique identifier of a device connected to the LAN and / or Internet) site visitor. This information is not used to identify the visitor. Seller is not responsible for the information provided by the Purchaser on the site in an accessible form. Other conditions The relations between the Buyer and the Seller, the law of the Netherlands. Buyer will ensure that all provisions of these Regulations he understood, and he accepts them unconditionally and in full. In case of positive feedback and complaints from the buyer must contact the Department on work with clients by telephone the Seller: All disputes the parties will endeavor to resolve by negotiation to reach agreement in the dispute will be submitted to the court in accordance with the laws of the Netherlands. The invalidity of any provision of this Regulation does not entail the invalidity of any remaining provisions.
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Način dostave DOSTAVA Dostavu naručene robe vrši Prodavatelj ( za Kupce koji su izvan Zagreba) a vrši se uglavnom, ali ne i uvijek brzom kurirskom službom ). Moguće su i iznimke tipa poštom preporučeno ili vlastitom dostavom. Kupac ostavlja Prodavatelju isključivo pravo izbora načina dostave. Ukoliko roba nije na raspolaganju, Prodavatelj će kupca obavijestiti na e-mail adresu o mogućem roku isporuke. Kupac tada može prihvatiti novi rok isporuke ili otkazati narudžbu. Odluči li se Kupac na otkazivanje narudžbe, a roba je već plaćena kreditnom karticom, prodavatelj će vratiti novac uplatom na račun Kupca najkasnije u roku od 30 dana od dana primitka uplaćenog iznosa. Kupac je dužan prilikom preuzimanja robe provjeriti eventualna oštećenja i odmah ih reklamirati (vidi REKLAMACIJA) dostavljaču koji je robu dostavio, odnosno odbiti preuzeti pošiljku na kojoj su vidljiva vanjska oštećenja. Roba je osigurana od gubitka u dostavi, te ako Kupac nakon 5 radnih dana od dana predaje narudžbe ne dobije nikakvu obavijest ili isporuku od Prodavatelja, odnosno od poštanske ili kurirske službe, mora obavijestiti Prodavatelja kako bi isti mogao poduzeti radnje da se pošiljka nađe ili pošalje zamjenska. Ukoliko Kupac ili ovlašteni preuzimatelj prilikom same dostave ne bude na adresi dostave roba će se privremeno zadržati u poštanskom uredu ili kod lokalne/regionalne jedinice kurirske službe, a o čemu Kupcu treba biti ostavljena obavijest sa točnim podacima. Ukoliko Kupac ne podigne pošiljku s pošte ili kurirske službe u roku od 5 radnih dana, pošiljka se vraća Prodavatelju i Prodavatelj je dužan, osim kod pouzeća, vratiti uplaćeni iznos umanjen za troškove dostave i povrata robe. Ukoliko Kupac koji nije zaprimio robu ponovno naruči robu na Stranici Tvrtka zadržava pravo odbijanja daljnjeg procesuiranja narudžbe kao i pravo naplate poštanskih troškova od prethodnog slanja nepreuzete robe. Tvrtka prestaje biti odgovorna za naručenu i plaćenu robu u trenutku preuzimanja robe od strane kurirske službe. Tvrtka ne može garantirati i odgovarati za brzinu i uspješnost dostave od strane kurirske službe niti je spremna snositi bilo kakve posljedice vezane uz istu.