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Legals - Overview Your personal data (for example, title, name, address, e-mail address, telephone number, bank details, credit card number) will only be processed by us in accordance with the provisions of German data protection law and the data protection law of the European Union (EU). The following regulations inform you about the nature, scope and purpose of the collection, processing and use of personal data. This Privacy Policy applies only to our websites. If you are forwarded to other pages via links on our pages, please inform yourself there about the respective handling of your data. - Personal data Your personal information provided by you, such as Name, address, e-mail address are stored to contact. If there is no contractual relationship in the following, these data will be deleted by us, unless you have expressly agreed to a storage. - Information about Cookies (1) To optimize our website, we use cookies. These are small text files that are temporarily stored in your computer’s memory. These cookies are deleted after closing the browser. (2) You can prevent the storage of cookies by clicking in your browser settings „block cookies “. However, this can result in a functional restriction of our offers. - Rights of the person concerned If personal data is processed by you, you are in case of the GDPR and you have the following rights to the person responsible: - Information right You may ask the person in charge to confirm if personal data concerning you is processed by us. If such processing is available, you can request information from the person responsible about the following information: (1) the purposes for which the personal data is processed; (2) the categories of personal data that are processed; (3) he recipients or categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed; (4) the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage; (5) the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing; (6) the existence of a right of appeal to a supervisory authority; (7) all available information on the source of the data if the personal data is not collected from the data subject; (8) the existence of automated decision-making including profiling under Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved, and the scope and intended impact of such processing on the data subject. You have the right to request information about whether your personal information relates to a third country or an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 GDPR in connection with the transfer. - Right to rectification You have a right to rectification and / or completion to the controller, if the personal data you process is incorrect or incomplete. The responsible person must make the correction without delay. - Right to restriction of processing You may request the restriction of the processing of your personal data under the following conditions: (1) if you contest the accuracy of your personal information for a period of time that enables the controller to verify the accuracy of your personal information; (2) the processing is unlawful and you refuse to delete the personal data and instead demand the restriction of the use of personal data; (3) the controller no longer requires personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or (4) if you objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the person responsible prevail over your reasons. If the processing of personal data concerning you has been restricted, this data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest Union or a Member State. If the restriction on processing has been restricted in accordance with the above conditions, you will be notified by the person responsible before the restriction is lifted. - Right to delete - a) deletion obligations You may require the controller to delete your personal information without delay, and the controller will be required to delete that information immediately if one of the following is true: (1) Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed. (2) You revoke your consent to the processing by Art.6 §1 or Art.9 §2 GDPR and there is no other legal basis for the processing. (3) You file an objection of Art. 21 §1 GDPR to the processing and there are no prior justifiable reasons for the processing, or you lay about Art.21 §2 GDPR Opposition to processing. (4) Your personal data has been processed unlawfully. (5) The deletion of personal data concerning you is required to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject. (6) The personal data relating to you has been provided in relation to information society services offered – Art.8 set 1 GDPR. - b) Information to third party If the person in charge has made the personal data concerning you public and is acc. Article 17 (1) of the GDPR, it shall take appropriate measures, including technical means, to inform data controllers who process the personal data that you have been identified as being affected, taking into account available technology and implementation costs Persons requesting deletion of any links to such personal data or of copies or replications of such personal data. - c) exceptions The right to erasure does not exist if the processing is necessary (1) to exercise the right to freedom of expression and information; (2) to fulfill a legal obligation required by the law of the Union or of the Member States to which the controller is subject, or to carry out a task of public interest or in the exercise of public authority delegated to the controller; (3) for reasons of public interest in the field of public health Art.9 set2 lit. h and i and Art.9 set 3 GDPR; (4) for archival purposes of public interest, scientific or historical research purposes or for statistical purposes acc. Article 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or (5) to assert, exercise or defend legal claims. - Right to information If you have the right of rectification, erasure or restriction of processing to the controller, he / she is obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless: this proves to be impossible or involves a disproportionate effort. You have a right to the person responsible to be informed about these recipients. - Right to data portability You have the right to receive personally identifiable information you provide to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the person responsible for providing the personal data, provided that (1) the processing on a consent acc. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract acc. Art. 6 para. 1 lit. b GDPR is based and (2) the processing is done using automated procedures. In exercising this right, you also have the right to obtain that your personal data relating to you are transmitted directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected. The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller. - contradiction right You have the right at any time, for reasons that arise from your particular situation, against the processing of your personal data, which pursuant to Art. 6 para. 1 lit. e or f GDPR takes an objection; this also applies to profiling based on these provisions. The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims. If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes. Regardless of Directive 2002/58 / EC, you have the option, in the context of the use of information society services, of exercising your right to object through automated procedures that use technical specifications. - Right to revoke the data protection consent declaration You have the right to revoke your data protection consent declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation. - Automated decision on an individual basis including profiling You have the right not to be subjected to a decision based solely on automated processing – including profiling – that will have legal effect or similarly affect you in a similar manner. This does not apply if the decision (1) is required for the conclusion or performance of a contract between you and the controller, (2) is permissible on the basis of Union or Member State legislation to which the controller is subject, and that legislation contains adequate measures to safeguard your rights and freedoms and your legitimate interests, or (3) with your express consent. However, these decisions must not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. a or g and reasonable measures have been taken to protect the rights and freedoms and your legitimate interests. With regard to the cases referred to in (1) and (3), the person responsible shall take reasonable steps to uphold the rights and freedoms and their legitimate interests, including at least the right to obtain the intervention of a person by the controller, to express his / her own position and heard on challenge of the decision. - Right to complain to a supervisory authority Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the DSGVO violates. The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.
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Ova politika privatnosti definira kako Beliva koristi i štiti sve osobne podatke koje vi dajete na uvid Belivi. Beliva (u nastavku „Mi“) obrađuje osobne podatke koje su mu pružili njegovi newsletter pretplatnici, klijenti i partneri. U ovoj izjavi o Politici privatnosti se objašnjava kako i zašto obrađujemo Vaše osobne podatke. Naša Politika privatnosti odnose se na komunikaciju i usluge koje nudi Beliva prema newsletter pretplatnicima, klijentima i partnerima. Beliva zadržava pravo periodičke izmjene ove Politike privatnosti. Svaka izmjena ili nadopuna Politike privatnosti šalje se na vašu email adresu i stavlja na web stranicu. Trebali biste povremeno provjeriti ovu stranicu kako biste se uvjerili da su sve izmjene u skladu s Vašim željama. Ova Politika privatnosti stupa na snagu s danom njene objave na ovim internet stranicama. Tko smo mi? Beliva, vlasnik Iva Belé Success Concepta pruža usluge s područja edukacija, organizacije evenata i poslovnog savjetovanja. Sjedište Beliva je u Zagrebu, Hrvatska. Što skupljamo Na našim prijavama na newsletter, prijavama na naša događanja i prijavama za poslovno savjetovanja prikupljamo osobne podatke i podatke o kompanijama. Pod osobnim podacima misli se na osobne informacije koje ste dobrovoljno ostavili putem formi na našem webu, društvenim mrežama ili kroz formu za korisnički profil unutar našeg newslettera, a koje su potrebne za ispunjenje svrhe pružanja usluge ili uspostavljanja poslovnog odnosa, i u slučaju newsletter prijave za slanje marketinških poruka. Za potrebe pružanja usluga (odgovor na upit, prijava na treninge, kreiranje ponuda, uspostavljanje poslovnog kontakta), obrađujemo sljedeće podatke: - ime - prezime - e-mail adresa - broj mobitela - grad - fizička ili pravna osoba Za potrebe slanja newslettera obrađujemo slijedeće podatke: - e-mail adresa - ime - prezime Što radimo s prikupljenim informacijama Osobne podatke prikupljamo preko forme za prijavu na newsletter i obrađujemo da bismo slali (personalizirane) newslettere u kojima naši pretplatnici dobivaju Dnevnu dozu positive i informacije U svakom trenutku možete odjaviti naš Newsletter putem linka za odjavu koji se nalazi u svakom našem newsletteru. Isto tako, osobne podatke prikupljamo i obrađujemo preko kontakt forme na našoj web stranici kako bismo našim potencijalnim klijentima slali ponude i uspostavili poslovni kontakt. Podaci su dostupni djelatnicima kojima su nužni za obavljanje posla. Razdoblje u kojem će osobni podaci biti pohranjeni Vaše podatke čuvamo toliko dugo dok postoji svrha za čuvanje i obradu. • ugovori i dokumentacija: 11 godina • podaci o newsletter pretplatnicima: za vrijeme trajanja privole na newsletter Prava ispitanika Vezano na prikupljanje i obradu Vaših osobnih podataka, imate sljedeća prava koja smo Vam dužni osigurati: Pravo na pristup Pravo na ispravak Pravo na brisanje Pravo na ograničenje obrade Prenosivost podataka Pravo na prigovor Podnošenje pritužbe nadzornom tijelu Pravo na pristup Imate pravo dobiti od nas potvrdu obrađuju li se Vaši osobni podaci te ako se obrađuju, pristup osobnim podacima i sljedećim informacijama: svrsi obrade, kategorijama osobnih podataka o kojima je riječ, primateljima osobnih podataka te ostala prava koja su gore navedena. Ako se podaci prenose i obrađuju izvan EU, imate pravo na informaciju o posebnim zaštitnim mjerama. Kada je to moguće, možete dobiti kopiju osobnih podataka koji se obrađuju. Pravo na ispravak Imate pravo ishoditi od nas ispravak, bez nepotrebnog odgađanja, netočnih osobnih podataka koji se na Vas odnose. Uzimajući u obzir svrhe obrade, imate pravo dopuniti nepotpune osobne podatke, među ostalim i davanjem dodatne izjave Pravo na brisanje i povlačenje privole Imate pravo zatražiti brisanje I povlačenje privole pohranjenih osobnih podataka. Da biste to učinili, pošaljite svoj zahtjev na: info@ivabele.com. U slučaju otkazivanja pretplate ne newsletter i povlačenja privole, jednostavno kliknite na hipervezu u newsletteru za otkazivanje pretplate i prestat ćemo slati email-ove. Pravo na ograničenje obrade U posebnim okolnostima, imate pravo ograničiti obradu vaših osobnih podataka. Da biste zatražili ograničenje, molimo Vas da nas kontaktirate na: info@ivabele.com Pravo na prenosivost podataka Imate pravo primati svoje osobne podatke (koji se tiču samo vas) u strukturiranom, uobičajenom obliku i strojno čitljivom formatu (“prenosivost podataka”) i imate pravo prenijeti ove podatke drugom kontroloru podataka. Da biste zatražili prenosivost podataka, molimo Vas da nas kontaktirate na: info@ivabele.com Pravo na prigovor Ako se obrada osobnih podataka zasniva na ostvarenju naših legitimnih interesa, imate pravo na temelju svoje posebne situacije u svakom trenutku uložiti prigovor na obradu osobnih podataka koji se odnose na Vas. Ako uložite takav prigovor, nećemo više obrađivati Vaše osobne podatke, osim ako dokažemo da postoje uvjerljivi legitimni razlozi za obradu koji nadilaze interese, prava i slobode ispitanika ili radi postavljanja, ostvarivanja ili obrane pravnih zahtjeva. Podnošenje pritužbe nadzornom tijelu U slučaju potrebe za zaštitom prava možete obratiti Agenciji za zaštitu osobnih podataka (AZOP). Upravljanje vašim osobnim podacima Nećemo prodavati, distribuirati ili iznajmljivati vaše osobne podatke bilo kojim trećim stranama osim ukoliko budemo obvezni zakonom to učiniti. Možemo koristiti Vaše osobne podatke kako bi vam poslali promotivne ponude ili informacije koje su unutar vašeg područja interesa a povezane su uz naše usluge i proizvode. Ukoliko mislite da vaši podaci koji se nalaze kod nas nisu točni ili želite da ih uklonimo iz naše baze podataka, molimo kontaktirajte nas putem e-maila info@ivabele.com, kontakt obrasca ili putem telefona. Kontakt informacije radi ostvarenja Vaših prava: Molimo kontaktirajte nas na adresi: info@ivabele.com ili na broj telefona +385 91 37 37 737. Vaše upite i zahtjeve obradit ćemo bez nepotrebnog odgađanja i u skladu s zakonskim obvezama te ćemo Vas informirati o mjerama koje smo poduzeli. Kolačići – što su? Kako bi održavali web stranicu i osigurali da njezine funkcionalnosti budu na očekivanoj razini ivabele.com koristi tehnologiju poznatu kao “kolačići”. Kolačić (eng. Cookie) je podatak male veličine koji web stranica pohranjuje u računalo ili mobilni uređaj posjetitelja. Kolačić dozvoljava web stranici da „zapamti“ akcije posjetitelja iz prethodnih posjeta. Većina preglednika dozvoljava upotrebu kolačića, ali korisnik ih u svakom trenutku može obrisati ili u pregledniku postaviti zabranu pohrane istih. Najčešći razlozi korištenja kolačića su: identifikacija posjetitelja, pamćenje specifičnih preferencija korisnika, pomoć pri unosu informacija koje su već unesene prilikom prethodnih posjeta, skupljanje podataka za analize te promotivne kampanje. Kakvi sve kolačići postoje? Kolačići se mogu klasificirati: - po trajanju: Privremeni kolačići – pohranjuju se na računalu , te se automatski brišu nakon zatvaranja web-preglednika. Omogućuju internetskoj stranici da dobije privremene podatke, poput komentara ili stanja košarice za kupnju. Trajni kolačići – ostaju u vašem web pregledniku i nakon zatvaranja i obično imaju rok isteka. Pohranjuju podatke kao što su korisničko ime i lozinka, što omogućuje da koristite funkcionalnost „zapamti me“ prilikom prijave, kako ne biste morali upisivati korisničko ime i lozinku svaki puta kada koristite internet stranicu. - po pravnoj osobi od koje dolaze: Kolačići prve strane – oni dolaze s web stranice koju ste posjetili, a mogu biti privremeni ili stalni. Omogućavaju Internet stranicama da spreme podatke koji se koriste kada korisnik ponovno posjeti Internet stranicu. Kolačić treće strane – postoji nekoliko vanjskih servisa koji korisniku spremaju limitirane kolačiće (Facebook, Instagram, Google Analytics i AdWords). - po svrsi: Neophodni kolačići – ključni su za upotrebu Internet stranice i bez istih stranica nema svoju punu funkcionalnost. Funkcionalni kolačići mogu uključivati kolačiće koji pružaju uslugu koju je korisnik zatražio. Kolačići za praćenje i analitiku – Prikupljaju se anonimno, ne mogu pratiti aktivnosti korisnika na drugim Internet stranicama i služe za praćenje ponašanja korisnika te u svrhu mjerenja ponašanja publike i sastavljanja izvješća za poboljšanja Internet stranice. Marketinški kolačići – za personalizaciju ponude te ciljanje i oglašavanje. Upotrebljavaju se za prikazivanje oglasa relevantnih za korisnika i njegove interese. Ovi kolačići također se mogu upotrebljavati za mjerenje učinkovitosti kampanje s kojom je korisnik bio u kontaktu tijekom posjeta Internet stranice. Mjerenje posjećenosti Google Analytics Internet stranica ivabele.com koristi sustav Google Analytics za praćenje broja posjetitelja i njihovog kretanja internet stranicom. Ti se podaci ne mogu koristiti za identifikaciju pojedinih korisnika i na serveru se čuvaju 26 mjeseci, nakon čega se trajno uklanjaju. Internet stranica ivabele.com ne koristi značajke sustava Google Analytics koje povezuju podatke iz Analyticsa s osobnim Google računima korisnika. Ukoliko želite onemogućiti spremanje kolačića od strane alata, slijedite ovu poveznicu – https://tools.google.com/dlpage/gaoptout. Facebook Pixel ivabele.com koristi Facebook-Pixel društvene mreže Facebook Inc. (“Facebook”). Korištenjem acebook-Pixela moguće je pratiti ponašanje korisnika nakon što on klikne na neki oglas na mrežnoj stranici Facebooka. Pomoću Facebook-Pixela možemo pratiti prihvaćenost naših marketinških aktivnosti na Facebooku i optimizirati ih ako je potrebno. Prikupljeni podaci su anonimizirani i ne omogućuju identifikaciju korisnika. Facebook pohranjuje i obrađuje podatke za vlastite marketinške svrhe. Daljnje informacije o Facebookovim pravilima o privatnosti možete dobiti: https://www.facebook.com/about/privacy/ Ako želite onemogućiti servis Facebook-Pixel možete to učiniti isključivanjem kolačića u postavkama vašeg web preglednika. Kako onemogućiti kolačiće? Isključivanjem kolačića odlučujete da li hoćete dopustiti pohranjivanje kolačića na vašem računalu. Postavke vezano za kolačiće mogu se kontrolirati i konfigurirati u vašem web pregledniku. Za informacije o postavkama kolačića, odaberite web-preglednik koji koristite. Chrome: https://support.google.com/chrome/answer/2392709 Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US Microsoft Internet Explorer: https://support.microsoft.com/hr-hr/topic/upravljanje-kola%C4%8Di%C4%87ima-i-njihovo-brisanje-168dab11-0753-043d-7c16-ede5947fc64 Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4 Opera: https://help.opera.com/en/latest/web-preferences/ Safari iOS/Mac: https://support.apple.com/en-us/HT201265 Dodatne informacije oko isključivanja kolačića Trenutno postoji nekoliko web stranica za isključivanje pohranjivanja kolačića za različite servise. Više se možete informirati na sljedećim linkovima: https://www.allaboutcookies.org https://www.youronlinechoices.eu https://www.aboutads.info/choices Hvala na povjerenju!