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Privacy Policy & Cookies About us We, Wecke & Voigts (Pty) Ltd., are responsible for collecting, processing and storing your data. You can find information about us on our Disclaimer at any time. Handling your personal data with care is one of our top priorities. When processing data, we adhere to the legal provisions of the General Data Protection Regulation (GDPR) as well as associated national provisions. As we would like to provide you with a comprehensive overview of the way we process personal data in our corporate group, you will find an overview of all our services for which we collect and process personal data below. Should separate or additional conditions apply to individual services, or if we require your consent, then we will indicate this separately before you use the respective service. In addition, we take a wide range of security measures to protect your personal data. For example, transmission between your web browser and our servers is always encrypted, and we maintain a number of technical and organizational measures to keep your data constantly protected. Why we process your data You can generally use our website without disclosing your identity. If you would like to contact us, then we will ask for your name and other personal information. It is your decision if you would like to enter this (additional) data. Data which we strictly require from you to carry out our services will be marked as such. We collect and process your personal data for the following purposes and according to the following legal bases: - Contract initiation according to Art. 6 Sec. 1 Clause a) and b) GDPR - Contract implementation according to Art. 6 Sec. 1 Clause b) GDPR - Customer management according to Art. 6 Sec. 1 Clause b), c) and f) GDPR - Communication and data exchange according to Art. 6 Sec. 1 Clause a), b), c) and f) GDPR - Public image and advertising according to Art. 6 Sec. 1 Clause a) and f) GDPR - Implementation of consent declarations according to Art. 6 Sec. 1 Clause a) GDPR - Ensuring proper operation of a data processing system according to Art. 6 Sec. 1 Clause c) and f) GDPR Which personal data we collect and process We collect different categories of personal data about you. Personal data refers to all information related to an identified or identifiable natural person. A natural person who can be directly or indirectly identified, particularly using an identifying assignment such as a name, is seen as identifiable. Personal data includes, for example, information such as your name, address, telephone number and your date of birth (if indicated). Statistical information which cannot be linked to you either directly or indirectly – for example, the popularity of individual websites within our range or the number of users on a site – is not personal data. Data can be collected directly or indirectly. In both cases, data is only collected when necessary; the data is processed exclusively for the purposes listed under Clause 2. It is your decision whether or not you would like to provide us with data which will optimize your use of our services but is not strictly necessary for them. The corresponding data fields are marked as voluntary. Data collected directly includes: e-mail address to contact us using our contact form, data which you actively and knowingly provide in order to use our services as well as additional data which you voluntarily provide, e.g. any fields you fill out which are marked as voluntary. In addition, data about you is collected indirectly when you use our services: technical connection data such as which site within our web content you accessed, your IP address, the time and date of the access, the device used, and your browser configuration; data which is collected through website tracking Underage persons: Our website is not intended for underage persons and we do not knowingly collect personal data about underage persons. Should a person under 16 years of age choose to send us personal data, this is only permitted if the legal guardian has provided consent themselves or agreed to the consent of the young person. According to Art. 8 Sec. 2 GDPR, we must receive the contact details of the legal guardian to verify that they have consented or agreed to the young person’s consent. This data as well as the data of the underage person is then processed in accordance with this data protection declaration. If we determine that a minor under the age of 16 has sent us personal data without the consent of their legal guardian or the guardian’s agreement to the consent of the underage person, the data will be deleted immediately. Who has access to your data and to whom do we transfer your data a) Access Access to your personal data which we have stored is limited to our employees and the service providers we employ who need to handle your personal data in order to carry out their tasks. Third parties will only have access to your data if you have provided your consent or if there are legal grounds for this. We also employ service providers to carry out services and to process your data (including for services such as hosting and website tracking). If any special conditions apply to these, we have listed them for you below for each respective service. The service providers only process the data according to our instructions and are obliged to adhere to the relevant data protection regulations. All order processors were carefully selected and only receive access to your data for the relevant time period and to the extent required to carry out the requested services, or more specifically, to the extent for which you have provided consent for data processing and usage. b) Transfer to non-member countries and legal basis The servers of some of the service providers we employ are located in the USA and other countries outside of the European Union. Companies in these countries are subject to data protection regulations that do not protect personal data to the same extent as is the case in the Member States of the European Union. If your data is processed in a country that does not have a recognized level of data protection as high as the European Union, we use contractual regulations or other recognized tools to ensure that your personal data is appropriately protected. We will indicate this again for the individual services accordingly. Should we transfer any personal data to non-member countries, we will do so according to the EU Commission’s adequacy decision for the EU-U.S. Privacy Shield according to Art. 45 GDPR and the 2010 EU standard contractual clauses according to Art. 2 Clause c) GDPR in conjunction with the decision of the EU Commission dated 05/02/2010 (2010/87/EU) as well as in accordance with your consent according to Art. 1 Clause a) GDPR. c) Transfer to law enforcement and criminal investigation authorities In exceptional cases, we will transfer personal data to law enforcement and criminal investigation authorities. This will be carried out on the basis of corresponding legal obligations, for example in accordance with the Code of Criminal Procedure, the Fiscal Code, the Money Laundering Act or the State Police Act. Storage durations We store personal data in accordance with legal provisions and your consent. The following criteria determine the specific storage duration: We store personal data until the objectives for which it was collected are fulfilled (for example, at the end of a contractual relationship, following the final activity if there is no continuing obligation, or if you revoke your consent for this specific data processing). Storage despite these conditions is only continued if there are legal retention requirements (e.g., according to the Fiscal Code or the Commercial Code); the data is still required to assert and exercise legal claims or to defend against legal claims, for example, due to technological and forensic requirements to defend against our servers being attacked or tracked; the deletion would hinder the legitimate interests of the data subject, or another exception according to Art. 3 GDPR exists. Your rights You have a number of legal rights about which we would like to inform you. a) Right to information and data portability You have the right to request information regarding the personal data we process related to you. If the data processing depends on your consent or on a contract according to Art. 6 Sec. 1 b) GDPR, you can also request to receive your stored personal data in a structured, conventional, and machine-readable format according to Art. 1 GDPR. At your request, we will also directly send the data to your specified recipient. b) Right to correction, limitation and deletion In addition, according to Art. 16 to 18 GDPR, you can request a correction, limitation (stoppage) or deletion of your personal data from us if we have processed the data incorrectly, if there are grounds for a limitation of continued data processing, if the data processing has become unlawful for a number of reasons, or if storing the data is not permitted for any other legal reasons. We would like to point out that your right to deletion may be limited by legal retention periods. c) Right of objection If our data processing is based solely on our legitimate interest according to Art. 6 Sec. 1 f) GDPR, you can object to this processing according to Art. 1 GDPR. Then we will cease processing your data unless we can establish legitimate grounds for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. In addition, you always have the right to object to the use of your data for the purpose of direct advertising with future effect according to Art. 2 GDPR. d) Right to revocation If you have given us your consent to process your personal data, then you have a right to revoke this consent with future effect according to Art. 7 Sec. 3 GDPR. e) Right to complain to a supervisory authority You are entitled to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates the European data protection regulations or other national and international data protection laws. f) Contact details You can send us an informal communication using the contact details below in order to exercise your rights. Please also use the following contact details to revoke your consent, indicating which declaration of consent you would like to revoke. Wecke & Voigts (Pty) Ltd. Gustav Voigts Centre Independence Avenue Windhoek, Namibia Email: info@weckevoigts.com.na Using our website – cookies and web tracking a) Fundamentals regarding cookies We use cookies known as session cookies, which are automatically deleted when you close your browser. You can configure your browser to inform you when cookies are set. This makes the use of cookies transparent for you. The purpose of this is to verify the authorization of actions and the authentication of the user requesting our services. The legal basis for this is Art. 6 Sec. 1 Clause c) in conjunction with Art. 32 and Art. 6 Sec. 1 Clause f) GDPR. Our legitimate interest is to secure our web server, to protect it against attacks and to ensure the functionality of our services. Cookies are browser-bound, i.e. they must always be set on each of the devices you use separately by each of the browsers you use. b) Google Analytics This website uses Google Analytics, a web analysis service provided by Google LLC (‘Google’). Google Analytics uses ‘cookies’, which are text files stored on your computer and enable an analysis of your website usage. The information gathered via the cookie about your usage of this website is generally transferred to a Google server in the USA and stored there. If you activate IP anonymization on this website, your IP address will first be shortened by Google within the EU member states or in other states that are contracting parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on our behalf to analyze your use of the website, to create reports about website activities, and to provide additional services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of the Google Analytics service will not be associated with any other data held by Google. In order to prevent Google Analytics from analyzing your website usage, you have the option to set an opt-out cookie which informs Google that your data should not be stored or used for web analysis purposes. Please note that this solution will only prevent the web analysis for as long as the opt-out cookie is saved by the browser. If you would like to set the opt-out cookie now, please click here: https://developers.google.com/analytics/devguides/collection/gajs/?hl=de#disable. However, you can also prevent the storage of cookies by configuring your browser software accordingly. However, please note that as a result, you may be unable to make full use of all the functions on this website. You can also prevent data generated by the cookies regarding your use of the website (including your IP address) from being collected and processed by Google by downloading and installing the browser plug-in available through the following link. The current link is: http://tools.google.com/dlpage/gaoptout?hl=en. Data recipient: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA Privacy-Shield: www.privacyshield.gov/participant b) Facebook Our website links to Wecke & Voigts’s page on Facebook. The Facebook platform is operated exclusively by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). If you are on our Facebook page with your personalaccount, Facebook can assign the website visit to this account. By interacting with plug-ins, eg by clicking on “Log in via Facebook”, “Share” button or leaving a comment on Facebook, this information will be transmitted directly to Facebook and stored there. If you want to prevent such transmission, you must log out before you visit our website under your Facebook account. If you are not a member of Facebook, there is the possibility, that Facebook takes your IP address in experience and stores it. It is, however, Facebook Social plug-ins with add-ons, such as the “Facebook Blocker” block for your browser. Purpose and scope of data collection by Facebook, and the local further processing and use of your data as well as your rights and settings. For possibilities to protect your privacy please see the privacy policies of Facebook (https://www.facebook.com/about/privacy/). Additional information and provisions related to individual services Contact form Any data that you provide via our contact form is processed for communication purposes so we can respond to your specific enquiry. This data will be stored for as long as processing is required for this purpose or until the expiry of any subsequent retention periods.
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Kazalište Komedija, Zagreb (u daljem tekstu: „Komedija“), posebno se raduje Vašoj posjeti naše internetske stranice te Vašem zanimanju za našu ponudu i informacije, te Zaštitu Vaših osobnih podataka shvaćamo ozbiljno i želimo da se prilikom posjeta našoj internetskoj stranici osjećate ugodno. Prikupljanje i obrada osobnih podataka putem kazališta Komedija Kazalište Komedija prikuplja, pohranjuje i obrađuje Vaše osobne podatke isključivo ako je to dozvoljeno na temelju zakonskih propisa ili ako ste Vi dali svoj pristanak. Podatke dobivamo na dva načina Podaci koje nam Vi dajete: U pravilu možete koristiti našu internetsku stranicu a da nam ne date direktno Vaše osobne podatke. Za neke usluge, kao primjerice za sudjelovanje u nagradnoj igri, tražit će se od Vas osobni podaci kao npr. ime i prezime, e-mail adresa i adresa kako bi tražena usluga bila brzo i zadovoljavajuće riješena ili kako bi se uopće mogla ponuditi određena usluga (tako su nam primjerice za obavještavanje dobitnika nagradne igre potrebni njihovi kontakt podaci. Detaljne informacije o svim uslugama koje Vam Komedija nudi na ovoj stranici naći ćete pod III. dijelom ove Izjave o zaštiti podataka. Podaci koje dobivamo kad Vi koristite naše usluge: Neki podaci nastaju automatski i zbog tehničkih razloga već onda kad posjetite našu internetsku stranicu. Ovdje se ubrajaju i podaci web poslužitelja. Pri svakom Vašem pristupanju nekoj stranici iz naše ponude i kod svakog pozivanja neke datoteke pohranjuju se podaci pristupa o tom procesu u jednoj protokol datoteci na našem serveru Svaki zapis sadrži: – stranicu s koje je tražena nova stranica ili datoteka – naziv tražene datoteke ili stranice – datum i vrijeme traženja, uspješnost traženja te opterećenost servera u vrijeme upita – prenesenu količinu podataka – IP adresu koju Vam je dodijelio Vaš provider – ukoliko se prijavljujete putem korisničkog računa, informacije o prijavi (logiranju) za određenu internetsku uslugu Pohranjeni podaci analiziraju se isključivo anonimno u statističke svrhe. Google Analytics Za poboljšanje naše internetske ponude koristimo Google Analytics , uslugu analize weba Google Inc („Google“). Google Analytics koristi takozvane „kolačiće“, tekstualne datoteke koje se pohranjuju na Vašem računalu i koje omogućavaju analizu upotrebe internetske stranice koju koristite. Informacije o Vašem korištenju ove internetske stranice dobivene kolačićima u pravilu se šalju na Google server u SAD te se ondje pohranjuju. Zbog aktivacije IP anonimizacije na ovoj internetskoj stranici, Google će Vašu IP adresu skratiti unutar država članica Europske unije ili unutar drugih država koje su sklopile dogovor o europskom gospodarskom prostoru. Samo će se u iznimnim slučajevima potpuna IP adresa prenijeti na Gogleov server u SAD-u gdje će biti skraćena. Po nalogu vlasnika internetske stranice Google će te informacije koristiti kako bi analizirao Vaše korištenje internetske stranice, kako bi sastavio izvješća o aktivnostima na internetskoj stranici te kako bi pribavio vlasniku internetske stranice daljnje usluge povezane s korištenjem određene internetske stranice i interneta. IP adresa koju prosljeđuje Vaš preglednik u okviru Google Analytics ne spaja se s drugim Google podacima. Pohranjivanje kolačića možete spriječiti odgovarajućim postavkama softvera Vašeg preglednika; međutim, u tom slučaju možda nećete moći u punom opsegu koristiti sve funkcije ove internetske stranice. Daljnje informacije o zaštiti podataka kod Google Analytics pronaći ćete ovdje: https://support.google.com/analytics/answer/2838718?hl=hr Linkovi za druge internetske stranice Kod upućivanja na strane internetske stranice („LINKS“) Komedija se distancira od sadržaja. Odgovornost je na onome koji nudi dotičnu internetsku stranicu. Facebook stranica kazališta Komedije Komedija Vam i putem Facebook-a pruža opsežnu osobnu podršku. Podaci se isključivo koriste za pružanje odgovora na Vaše pitanje, a ne u reklamne svrhe. Rado ćemo Vam dati informacije o Vašim pohranjenim podacima. Detaljnije pročitajte točku Informacije i kontakt ove Izjave o zaštiti podataka. Komedija Vam pruža priliku sudjelovanja u našim nagradnim igrama putem Facebooka. Sav prikazani sadržaj na Facebooku je pohranjen na Komedijinom serveru. Svi podaci se prikupljaju, pohranjuju i obrađuju od strane Komedije i ne prosljeđuju se Facebooku. Detaljnije o nagradnim igrama pročitajte točku Nagradne igre ove Izjave o zaštiti podataka. Kako biste stupili u kontakt s Komedijom putem Facebooka, morate se prijaviti na Facebook. Pritom Facebook vjerojatno prikuplja, pohranjuje i obrađuje osobne podatke. Komedija nema nikakav utjecaj na ovakav način postupanja i obrade podataka. Komedija ne prima nikakve osobne podatke od Facebooka. Više informacija o obradi podataka putem Facebooka možete naći na: https://www.facebook.com/about/privacy/ Pojedine usluge U nastavku ćete pronaći informacije o pojedinim uslugama koje su Vam na raspolaganju na našoj internetskoj stranici te u okviru kojih nam dajete osobne podatke koje koristimo za davanje te usluge. Premijerna i popularna pretplata Za provedbu pretplate za sezonu Komedija prikuplja osobne podatke pretplatnika. To su oslovljavanje, puno ime i prezime i adresa, e-mail adresa i u pojedinim slučajevima telefonski broj ukoliko je potrebno brzo stupanje u kontakt. Ti podaci se ponajprije koriste kako bi se e-mailom, poštom i/ili telefonom obavijestio pretplatnik za pravodobno obaviještavanje o predstavama (slanje mjesečnih rasporeda i/ili slanje informacija o novim predstavama ili posebnim pogodnostima i sl.) Podatke prikuplja i obrađuje isključivo Komedija. Podaci se ne prosljeđuju trećim osobama. Rado ćemo Vam dati informacije o Vašim podacima koji su pohranjeni. Detaljnije pročitajte pod točkom Informacije i kontakt ove Izjave o zaštiti podataka. Newsletter Vaše osobne podatke prikupljene putem prijave na newsletter, a posebno informacije o područjima interesa, koristimo kako bismo Vas pravodobno obavijestili o predstavama (slanje mjesečnih rasporeda i/ili slanje informacija o novim predstavama ili posebnim pogodnostima i sl.) . Dajući nam svoje ime, omogućujete nam osobno obraćanje i jednostavno upravljanje Vašim podacima. Redovito se trudimo poboljšati našu ponudu. To uključuje i procjenu isporučenih newslettera, npr. je li prijavljena e-mail adresa dostupna, koji se newsletteri otvaraju, koji se linkovi unutar newslettera otvaraju i je li ostvarena povratna informacija (automatski) odgovor, poruka o pogrešci itd.). Podatke prikuplja i obrađuje isključivo Komedija. Podaci se ne prosljeđuju trećim osobama. Prije korištenja usluge newslettera morate biti suglasni s korištenjem Vaše e-mail adrese. Taj podatak koristi se kako bismo Vam preporučili predstave te poboljšali samu uslugu newslettera. Opoziv date suglasnosti (korištenje e-mail adrese i osobnih podataka) je moguć u svakom trenutku. Molimo da se u tom slučaju obratite našoj službi za korisnike na e-mail adresu prodaja@komedija.hr. Upute za odjavu možete pronaći na kraju svakog newslettera. Komedija Vam pruža mogućnost da određeni sadržaj newslettera preporučite putem Facebooka. Klikom na određeni gumb se internet adresa određenog sadržaja prenosi na Facebook. Komedija pritom ne prenosi druge podatke. Facebook će vjerojatno prikupiti Vaše dodatne podatke (npr. Cookies ili prijava) pa se posavjetujte s Izjavom o zaštiti podataka od Facebooka. Rado ćemo Vam dati informacije o Vašim pohranjenim podacima. Detaljnije pročitajte točku Informacije i kontakt ove Izjave o zaštiti podataka. III. Važni pojmovi Osobni podaci Osobni podaci su podaci koji u principu omogućuju određivanje o kome se radi. Pritom nije bitno, može li se odrediti osoba na temelju jedne jedine informacije, jer će to rijetko biti slučaj. Što se više informacija i podataka spoji, lakše je odrediti osobu o kojoj se radi. U osobne podatke ubrajaju se ime i prezime, adresa, dob, e-mail adresa i telefonski broj određene osobe. Cookies (Kolačići) Cookies su male datoteke koje sadrže niz znakova u koje su postavljene otvorene ili kodirane informacije. Cookiese server šalje na Vaše računalo i ondje ih pohranjuje. Oni prije svega služe za identificiranje računala s kojeg je otvorena neka internetska stranica. Ukoliko se prijavite na neku internetsku stranicu, cookies služe kako bi serveru javili prijavu te provjerili prava za otvaranje određene stranice. Svaki cookie ima svoj rok nakon kojeg više ne vrijedi. Taj rok može biti u dalekoj u budućnosti. Komedija na svojoj internetskoj stranici postavlja isključivo session cookies koji nakon zatvaranja preglednika gube svoju vrijednost. Zahvaljujući cookiesima može se pratiti put nekog korisnika preko različitih dijelova naše internetske stranice te također putem drugih internetskih stranica. Pomoću cookiesa može se poboljšati komunikacija između našeg servera i Vašeg računala te time ugodnije oblikovati korištenje naše internetske stranice. Cookiesi ne moraju biti samo od vlasnika internetske stranice nego i od treće strane, npr. ako se na stranici nalaze reklame. Putem svog preglednika imate mogućnost da Vam se prikažu cookiesi s Vašeg računala, da izbrišete postojeće cookiese ili da konfiguraciju podesite tako da se ne pohranjuju svi ili da se uopće ne pohranjuju cookiesi. Obratite pozornost na to da neke funkcije (kao npr. prijava) neće funkcionitrati ili neće ispravno funkcionirati, ako deaktivirate postavljanje cookiesa. IP adresa Internet Protocol (IP)-adresa jednoznačan je broj dodijeljen Vašem računalu. Ona je nužna kako biste se uopće kretali internetom, na nju se šalju svi podatkovni paketi koji su Vam potrebni za surfanje. Većini privatnih priključaka dodjeljuje se nova IP adresa svaki put kad se odspoji s internet providera. To se u pravilu događa minimalno jednom dnevno. IP adrese osim toga ostavljaju povratnu informaciju o tome iz koje zemlje se neko osobno računalo spojilo na određenu internetsku adresu. Informacije i kontakt Zadržat ćete kontrolu nad svim osobnim podacima koje nam online putem stavljate na raspolaganje. Na Vaš zahtjev rado ćemo Vas pismeno i bez naknade obavijestiti o tome, da li i koji osobni podaci su pohranjeni. Možete tražiti i brisanje Vaših podataka koji su pohranjeni kod nas ukoliko oni nisu potrebni za obavljanje ugovornih odnosa između Vas i nas ili ukoliko ih nismo dužni čuvati zbog zakonskih razloga. Vaš upit, te ostala pitanja o Izjavi zaštite podataka pošaljite na e-mail adresu prodaja@komedija.hr ili nam se obratite pismeno na Zagrebačko gradsko kazalište “Komedija”, Kaptol 9, 10000 Zagreb.