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Data privacy policy of Deutsche Börse Commodities GmbH Introduction Deutsche Börse Commodities GmbH appreciates the importance of personal data. As with all our business processes, the protection of your privacy when processing personal data is an important concern to which we pay special attention. Personal data are collected, processed and used in accordance with those national data protection regulations of the country in which the responsible company is located. Please note that the websites of Deutsche Börse AG and Deutsche Börse Group may, however, include links to other websites which are not covered by this privacy policy. Also note that data transfer via the internet is subject to security risks and, therefore, complete protection against third-party access to transferred data cannot be ensured. Responsibility Our website may be used without entering personal information. Different rules may apply to certain services on our site, however, and are explained separately below. We, Deutsche Börse Commodities GmbH, 60485 Frankfurt am Main, +49-(0)69 - 2 11 - 1 16 70, xetra-gold@deutsche-boerse.com, collect personal information from you (e.g. name, address, e-mail address, telephone number, etc.) in accordance with the provisions of German data protection statutes. Information is considered personal if it can be associated exclusively to a specific natural person. The legal framework for data protection may be found in the German Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). The provisions below serve to provide information as to the manner, extent and purpose for collecting, using and processing personal information by the provider. Server data and server log files For technical reasons, data such as the following, which your internet browser transmits to us or to our web space provider (so called server log files), is collected: - type and version of the browser you use - operating system - websites that linked you to our site (referrer URL) - websites that you visit - date and time of your visit - your Internet Protocol (IP) address. This anonymous data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person. The data is used for statistical purposes in order to improve our website and services. Deutsche Börse Commodities GmbH uses the log files only for statistical analysis to the purpose of operation, security and the optimization of the website. However, Deutsche Börse Commodities GmbH reserves the right to log data to check later if there is reasonable suspicion of unlawful use due to concrete indications. Collecting and processing of personal data In most cases, when visiting our websites, our web server logs the address of your internet service provider (IP or URL), the name of the website, from where you are connecting to us, the date and time of your visit. Additional personal data (your name, address, phone number or e-mail address) is only required if you contact us directly or register for a newsletter or a closed user group. Personal data is only collected, used and disclosed if permitted by law or by consent of the user in the data collection of Deutsche Börse Commodities GmbH. The data which are collected via the different input masks can be found through the mandatory input fields. All other data can be provided voluntarily. Use and disclosure of personal data and specification of purpose We will ensure your privacy and we will not disclose or sell your personal data to third parties outside Deutsche Börse Commodities. This privacy policy refers to all your personal data regardless of whether they are collected automatically or with your prior consent. We only use your data for internal statistical purposes, to answer an inquiry or to provide a requested service. We will not disclose your personal data to governmental authorities except in cases where it is required by the applicable laws, e.g. the German Stock Exchange Act (Börsengesetz) or the German Securities Trading Act (Wertpapierhandelsgesetz). Contacting us On our website we offer you the opportunity to contact us, either by e-mail and/or by using a contact form. In such event, information will be provided by the user and stored for the purpose of facilitating communications with the user. No data is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website Newsletter Our website offers you the opportunity to subscribe to our newsletter – newsletter2go. The newsletter periodically provides information about our services. To receive our newsletter, we require a valid e-mail address. We will review the e-mail address you provide for the purpose of determining whether you are in fact the owner of the e-mail address provided or whether the actual owner of said address is authorized to receive the newsletter. When subscribing to our newsletter, we will store your IP address as well as the date and time you subscribed. This serves to protect us in the event a third party improperly and without your knowledge makes use of your e-mail address to subscribe to our newsletter. We will not collect any other data. The data thereby collected is used solely for the purpose of receiving our newsletter. No data is transferred to third parties. Nor is any of this information matched to any information that other components of our website may collect. You may cancel your subscription to the newsletter at any time. You will find additional details in the e-mail confirming your subscription as well as in each newsletter. Integration of third party services, web analytics and tracking It is possible that within this online offer, third-party content, such as maps from Google Maps, is used. This always assumes that the provider of such content (hereinafter referred to as "third party") perceives the IP address of the user. Without the IP address, the provider cannot send the content to the browser of the respective user. The IP address is therefore necessary for the presentation of that content. We strive only to use such content of which their respective providers use the IP address only for the delivery of content. However, we have no control over the IP address if the third parties save it, for example, for statistical purposes. Insofar as is known to us, we notify the users. Cookies Our website makes use of so-called cookies in order to recognize the repeated use of our website by the same user/internet connection subscriber. Cookies are small text files that your internet browser downloads and stores on your computer. They are used to improve our website and services. In most cases these are so-called "session cookies" that are deleted once you leave our website. To a certain extent, however, these cookies also pass along information used to automatically recognize you. Recognition occurs through an IP address saved to the cookies. The information thereby obtained is used to improve our services and to expedite your access to the website. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. You can find and manage a number of online ad cookies from companies on the American site or the EU site. Piwik This website uses Piwik, a web analytics open-source software. Piwik uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address, anonymized prior to its storage) will be stored on the server of the service provider in Germany. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do so, you may not be able to use the full functionality of this website. If you do not agree with the storage and analysis of data from your visit, you can object to the storage and use with a mouse click below at any time. In this case, a so-called “Opt-out”- cookie is stored in your browser, with the result that Piwik disclaims session data. If you delete your cookies, then this has the consequence that the Opt-out cookie will be deleted and may need to be re-activated by you. Please note: Where the option applies, the opt-out option previously described can be integrated at this point. Accordingly, the required code must be incorporated into the website: Objection: Google Maps This website uses Google Maps to represent maps and to create direction plans. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043. The plugin provides a direct connection between the supply of Google and your browser. Your IP address is usually visible for Google. This is essential for the exchange of data. Without the IP address Google cannot send the content to the browser of each user. The IP address is therefore necessary for the presentation of that content. We strive to use only content that uses the provider to the IP address only to the delivery of content. However, we have no influence on the fact that Google also uses the IP address, for example, for statistical purposes. By using this site, you therefore agree to the collection, processing and use of the automatically collected data and the data you entered into Google, its representatives, or third party. For terms of service of Google Maps, see terms of service. Full details can be found in the privacy center of google.de: privacy and terms and terms of service. YouTube The Deutsche Börse Commodities GmbH uses the plugin from YouTube, belonging to Google Inc., based in San Bruno / California, USA. If you visit a YouTube plugin equipped page of our website, there can be built a connection to the servers of YouTube. In this way the YouTube server is informed which special page of our website has been visited by you. If you are logged in to your YouTube account, it is possible that YouTube assigns your surfing habits directly attributable to your personal profile. You can prevent this possibility of assignment, when you log out beforehand from your account. For more information on the collection and use of your data by YouTube, visit the data privacy policy under https://www.youtube.com/static?template=privacy_guidelines Registration The data entered during registration will be used for the purpose of use of the offer. You can be notified by us via e-mail of registration-related information or information regarding our offering, such as changes in the scope of our offering or technical circumstances. The data collected are shown in the input mask during the registration process, including: Name Address E-mail address IP address Password Service provider Deutsche Börse Commodities GmbH may use contracted service providers, for example data processors, bound by instructions, for the maintenance and analysis of data bases, so-called order data management and order processing, according § 11 BDSG. All data processors are granted access to this personal data, which are in each case required for the provision of services or in the extent to which you have agreed to the data processing and will be used only to the extent and for the period required. Data security Deutsche Börse Commodities GmbH uses appropriate technical and organizational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction as well as access by unauthorized persons. Our security procedures are continually enhanced as new technology becomes available. Information/cancellation/deletion/updating On the basis of the Federal Data Protection Act, you may contact Deutsche Börse Commodities GmbH at no cost if you have questions relating to the collection, processing or use of your personal information, if you wish to request the correction, blocking or deletion of the same, or if you wish to cancel explicitly granted consent. In this regard, you can contact Deutsche Börse Commodities GmbH under the address mentioned in paragraph 1 or contact us in any other way. Please note that you have the right to have incorrect data corrected or to have personal data deleted, where such claim is not barred by any legal obligation to retain this data.
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Važna nam je zaštita vaše privatnosti pri uporabi naših internetskih stranica. Stoga primite k znanju sljedeće informacije: Osobnim podatcima smatraju se informacije koje se mogu izravno povezati s vašom osobom kao što su primjerice vaše ime, adresa, broj telefona i adresa e-pošte. Osobne podatke smijemo prikupljati samo ako postoji vaše odobrenje ili nam to dopušta zakonski propis. Osobni podatci prikupljeni u okviru naših internetskih stranica bit će upotrijebljeni samo za obradu vaših upita ili narudžbi. Vaši se podatci ne prosljeđuju trećim osobama. Internetske stranice dijelom upotrebljavaju takozvane kolačiće. Oni nam služe kako bismo svoju ponudu učinili pristupačnijom korisnicima, učinkovitijom i sigurnijom. Kolačići su male tekstualne datoteke koje se pohranjuju na vaše računalo i koje pohranjuje vaš preglednik. Takozvani ID kolačića sastoji se od brojčanoznakovne vrijednosti koja ne omogućuje povezivanje s vašom osobom. Također ne uspostavljamo nikakvu vezu između vašeg imena odnosno vaše adrese e-pošte u okviru prijave za naš bilten (v. nastavak) i ID kolačića. Većina kolačića koju primjenjujemo jesu takozvani „sesijski kolačići“. Oni se automatski brišu nakon završetka vašeg posjeta. Kolačići ne čine nikakvu štetu na vašem računalu i ne sadrže viruse. Ova internetska stranica upotrebljava Google Analytics, uslugu za analizu interneta društva Google Inc. („Google“). Google Analytics upotrebljava tzv. kolačiće, tekstualne datoteke koje se pohranjuju na vaše računalo i omogućuju analizu vašeg korištenja internetske stranice. Informacije stvorene putem kolačića o korištenju ove internetske stranice (uključujući vašu IP adresu) prenose se na server društva Google u SAD i tamo se pohranjuju. Google će te informacije primjenjivati za evaluaciju vašeg korištenja internetske stranice kako bi vlasniku internetske stranice sastavio izvješća o aktivnostima na internetskoj stranici te za izvršavanje ostalih usluga u vezi s korištenjem internetske stranice i interneta. Google će također te informacije u danom slučaju proslijediti trećoj strani ako je to zakonom propisano ili ako treća strana te podatke obrađuje po nalogu društva Google. Google ni u kom slučaju vašu IP adresu neće dovoditi u vezu s drugim podatcima društva Google. Instaliranje kolačića možete spriječiti odgovarajućom postavkom svojeg softvera preglednika, no upozoravamo vas da u tom slučaju eventualno nećete moći koristiti sve funkcije ove internetske stranice. Osim toga možete spriječiti prikupljanje podataka koje provodi kolačić i koji se odnose na vaše korištenje internetske stranice (uklj. vašu IP adresu) u društvu Google te obradu tih podataka u društvu Google tako da preuzmete i instalirate raspoloživi dodatak za preglednik, dostupan na sljedećoj poveznici (http://tools.google.com/dlpage/gaoptout?hl=en). Klikom na sljedeću poveznicu možete spriječiti prikupljanje od društva Google Analytics. Prikazuje se kolačić za odjavu koji sprečava buduće prikupljanje vaših podataka pri posjetu ovoj internetskoj stranici: Deaktiviraj Google Analytics Pobliže informacije o tome pronađite na http://tools.google.com/dlpage/gaoptout?hl=en odnosno na http://www.google.com/intl/en/analytics/privacyoverview.html (opće informacije o Google Analyticsu i zaštiti podataka). Skrećemo pozornost da je na ovoj internetskoj stranici Google Analytics proširen kodom „gat._anonymizeIp();“ kako bi se omogućila anonimna registracija IP adresa (tzv. IP-Masking).“ Ova mrežna stranica upotrebljava izvještaje Google Analyticsa o demografskim svojstvima, u kojima se upotrebljavaju podatci Googleovih reklama povezanih s interesima kao i korisnički podatci trećih ponuđača (npr. dob, spol i interesi). Ti se podatci ne mogu povezati s određenom osobom i mogu se u svakom trenutku deaktivirati preko postavki prikaza. Naša internetska stranica upotrebljava Piwik, a pritom je riječ o takozvanoj službi za analizu interneta. Piwik upotrebljava tzv. kolačiće, tekstualne datoteke koje se pohranjuju na vaše računalo i omogućuju nam analizu korištenja internetske stranice. Za to se informacije o korištenju koje kreira kolačić (uklj. vašu skraćenu IP adresu) prenose na naš poslužitelj i pohranjuju radi analize korištenja, što nam je korisno radi optimizacije internetske stranice. U tom se postupku vaša IP adresa obvezno anonimizira tako da vi kao korisnik ostajete anonimni za nas. Informacije koje kolačić kreira o vašem korištenju ove internetske stranice ne prosljeđuju se trećim osobama. Uporabu kolačića možete spriječiti odgovarajućom postavkom svojeg softvera preglednika, no upozoravamo vas da se u tom slučaju može dogoditi da se nećete moći u potpunosti koristiti svim funkcijama ove internetske stranice. Ako se ne slažete s pohranjivanjem i ocjenjivanjem tih podataka od vašeg posjeta, u svakom trenutku možete se klikom miša usprotiviti pohranjivanju i uporabi. U tom se slučaju u vašem pregledniku pohranjuje tzv. kolačić za odjavu koji utječe na to da Piwik ne prikuplja nikakve podatke o sesiji. Pozor: Ako izbrišete svoje kolačiće, posljedica će biti brisanje kolačića te ćete ih možda morati ponovno aktivirati. Za vašu optimalnu informaciju na našim stranicama pronaći ćete poveznice koje upućuju na stranice trećih osoba. Nemamo nikakav utjecaj na sadržaj i dizajn tih stranica drugih ponuđača. Jamstva ove izjave o zaštiti podataka tamo, naravno, ne vrijede. Ako se želite prijaviti na naš bilten, morate navesti svoju e-adresu na koju možemo slati bilten. Navođenjem svoje e-adrese pristajete na njezinu uporabu za slanje biltena kako bismo vas informirali o novostima. Otvaranjem prve automatski generirane e-poruke za potvrdu primanja biltena i otvaranjem svake e-poruke biltena šalju nam se sljedeći podatci: S prijavom na naš bilten pristajete na uporabu tih podataka. Vaši se podatci neće primjenjivati ni u kakve druge svrhe, a posebno se neće prosljeđivati trećim osobama. Naravno da se u svakom trenutku možete odjaviti od primanja biltena i za ubuduće opozvati svoj pristanak koji ste dali. Za to kliknite na odgovarajuću poveznicu u poslanom biltenu. Klikom na polje Odjavi na internetskoj stranici možete se odjaviti pomoću obrasca za bilten. Ako se vaša e-adresa izmijenila, najprije se odjavite na opisan način te se ponovno prijavite s novom e-adresom. Ova internetska stranica sadrži najmanje jedan dodatak portala YouTube, koji pripada društvu Google Inc., sa sjedištem u San Bruno/Kalifornija, SAD. Ako posjećujete stranice opremljene dodatkom za YouTube na našoj internetskoj stranici, uspostavlja se veza s poslužiteljima portala YouTube. Pritom poslužitelj Youtubea javlja koju ste specijalnu stranicu naše internetske stranice posjetili. Ako ste prijavljeni na svoj račun za YouTube, omogućujete portalu YouTube da vaše pretraživanje interneta povezuje izravno s vašim osobnim profilom. Tu mogućnost povezivanja možete isključili ako se prethodno odjavite s vašem računa. Ostale informacije o prikupljanju i uporabi vaših podataka od portala YouTube pronaći ćete u tamošnjim napomenama o zaštiti podataka na www.youtube.com. Kao korisnik imate pravo na dobivanje besplatne informacije o osobnim podatcima koji su o vama pohranjeni. U skladu sa zakonskim odredbama dodatno imate i pravo na ispravljanje, blokiranje ili brisanje tih podataka. Za to se obratite e-poštom na datenschutz@knipex.de. Ako imate dodatnih pitanja o ovoj izjavi o zaštiti podataka, obratite se na sljedeću adresu: KNIPEX-Werk Gustav Putsch KG Datenschutzbeauftragter Oberkamper Str. 13 Wuppertal Deutschland ili pošaljite poruku na: datenschutzknipexde