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Howden Group Limited and its affiliated companies ("Howden" or "we", "our" or "us") is committed to protecting the security and privacy of all personal information collected from you whilst providing a personalised service that keeps you up-to-date with issues and services that meet your individual preferences and needs. We therefore conduct our business in compliance with applicable laws on data privacy protection and data security. This policy (together with our terms of use) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using our website, you indicate your consent to the collection and use of such information in accordance with the following Privacy Policy. For the purpose of the Data Protection Act 1998 ("the Act"), the data controller is Howden Group Limited (Company Number 472621) having its registered office at 6th Floor, 322 High Holborn, London WC1V 7PB, United Kingdom and its principal place of business at Old Govan Road, Renfrew, PA4 8XJ Scotland. IP address lookup Our company uses third parties to provide information about visitors to our websites. When you visit our websites we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data. Website cookies and link tracking Cookies allow us to provide important site functionality so you don’t have to re-enter lots of information. 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If the user uses the links to leave this website and visit a website operated by a third party, we do not have any control over that website. Accordingly, we cannot be responsible for the protection and privacy of any information which you may provide while visiting such websites. In every case you should exercise caution and look at the privacy statement applicable to the website in question. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Cookies Your Internet browser has the in-built facility for storing small files – “Cookies” – that hold information which allows a website to recognise you as a user. Our website takes advantage of this facility to enhance your experience. We use a number of these cookies for analytical purposes, and these are described in detail below. By using the Howden website, you consent to the use of cookies for these purposes. We use a combination of both session and persistent cookies. Session cookies keep track of your current visit and how you navigate the site, persistent cookies enable our website to recognise you as a repeat visitor when you return. The session cookies will be deleted from your computer when you close your browser. Persistent cookies will be removed on a pre-determined expiry date, or when deleted by you. Most web browsers allow user privacy settings to block either all cookies, or third party cookies. Blocking cookies will, however, have a negative impact upon the usability of many websites, including this one. Please visit www.aboutcookies.org for comprehensive information on how to change your cookie settings in a wide variety of different web browsers. Google Analytics Cookies Google Analytics is a website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This in turn allows optimisation of the content and pages on www.howden.com and the marketing programs that drive traffic to the website. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors. You may universally opt-out of all Google Analytics tracking used by all websites by visiting the following url tools.google.com/dlpage/gaoptout GatorLeads Cookies GatorLeads is a tool that identifies the business or organisation that website visitors belong to, based on a reverse IP Lookup. GatorLeads also use cookies to process this identification, and personal information about individual users is stored. Cookies used by GatorLeads store information about your current web browsing session (pages viewed, time on site etc) and the dates and times of previous website visits. This information is used by Howden to profile website visitors, in order to better understand the way in which our website content is viewed by different segments. We also use it to identify visitors who may be needing additional help to get the information they require. Email Marketing Post-Click Tracking Cookies These cookies are used to report on the pages of www.howden.com that have been viewed by visitors to the site who have followed links from our email marketing campaigns. This analysis helps us to understand additional content that is viewed by the contacts in our database and therefore allows us to improve and tailor future campaigns to those contact’s specific areas of interest. VCAB Cookies (GatorDocs) A number of our brochures are published to this website using VCAB turning pages technology. VCAB uses cookies to track the user experience of our product brochure, providing us with key insight to improve the format and layout of future versions. You can view our cookie policy in more detail by following this link. Disclosing Information We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent. We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals. Your Rights You can choose to restrict the collection or use of your personal information. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you before collecting your data if we intend to use it for such purposes. If you have previously not objected to us using your personal information for direct marketing purposes, you can change your mind at any time by writing to: Webmaster at Howden Group Limited, Old Govan Road, Renfrew, PA4 8XJ or emailing us at webmaster@howden.com. Under the Data Protection Act 1998, you may request details of personal information that we hold about you but you may be charged a small administration fee of no more than £10 for this information. If you want to make a request or if you believe that any information we hold about you is incorrect or incomplete you should write to the Data Protection Officer at Howden Group Limited at the above address. Any information which is found to be incorrect will be corrected as soon as possible. Other Sites This privacy policy only covers the site. Other links within this site to other websites are not covered by this policy. Changes to this Policy Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval. Contacting Us If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at webmaster@howden.com. You can also correct any factual errors in that information or require us to remove your details form any list under our control.
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Politika privatnosti Jungle Travel d.o.o. Sarajevo zadržava pravo prikupljati određene lične podatke prilikom pretraživanja nekih internet-stranica ovog portala da bi ispunio Vaše zahtjeve ili potrebe. Svako prikupljanje takvih informacija na ovim stranicama bit će provedeno u skladu s ovim pravilima o privatnosti, kao i važećim propisima zaštite podataka o ličnosti. Uopće Jungle Travel d.o.o. Sarajevo vrlo ozbiljno shvata privatnost Vaših podataka. Naša politika privatnosti osmišljena je tako da Vas obavijesti o našoj praksi prikupljanja, korištenja i otkrivanja podataka koje dostavite preko internet-stranice www.jungletribe.com/ba i drugih partnerskih stranica ("Stranica"). Ako koristite ovu Stranicu to znači da pristajete da se podaci o Vama prikupljaju, koriste i otkrivaju u skladu s ovom politikom privatnosti i da ste saglasni s njenim obavezujućim karakterom. Kako prikupljamo podatke Ovo su informacije ili podaci o ličnoti (informacije koje Vas identificiraju) koje možemo prikupljati i obrađivati: - Vaši odgovori na sve upitnike i ankete koje možemo koristiti za potrebe istraživanja; - Podaci o Vašim posjetima stranici i resursima kojima pristupate; - Podaci koje ostavljate kada prijavljujete problem sa stranicom. Ove informacije prikupljamo samo kada nam ih odlučite dostaviti. Niste nam dužni dostaviti nikakve lične podatke i to neće utjecati na mogućnost korištenja Stranice. Informacije se, također, prikupljaju i onda kada ih Vi aktivno ne dostavite, tj. pomoću različitih tehnologija i metoda kao što su IP adrese i kolačići ("cookies"). Na ovaj način ne prikupljaju se, niti se čuvaju lični podaci. IP adresa je broj koji je Davatelj internetske usluge dodijelio Vašem računaru, tako da možete pristupiti internetu. Generalno se smatra da to nije podatak o ličnosti, jer preko IP adrese najviše može se doći samo do Davatelja internetske usluge ili velike kompanije ili organizacije koja osigurava Vaš pristup internetu (kao što je npr. poslodavac, ako ste na radnom mjestu). Vašu IP adresu koristimo da dijagnosticiramo probleme sa našim poslužiteljem, prijavimo informacije koje nisu lične, utvrdimo najbrži put za usmjeravanje Vašeg računara do našeg portala, i da vodimo i unapređujemo stranicu. Korištenje podataka Prikupljene informacije o Vama koristimo na sljedeći način: - Da osiguramo da sadržaj stranice bude prikazan na najučinkovitiji način i za Vas i za Vaš računar i da prilagodimo stranicu Vašim potrebama; - kao pomoć za generalno unapređenje stranice; - da ispunjavamo i upravljamo svim obavezama koje nastanu na temelju bilo kojeg sporazuma zaključenog između Vas i nas; - da Vam omogućimo sudjelovanje u interaktivnim značajkama stranice i drugim uslugama; - da Vas kontaktiramo i obavještavamo o izmjenama stranice ili uslugama koje nudimo (osim ako ste naglasili da to ne želite); - da analiziramo kako korisnici koriste stranice i za interne potrebe u području marketinga i istraživanja. Vaše podatke nećemo preprodavati trećim osobama, niti ih koristiti za marketing trećih osoba. Razmjena podataka Nijedan podatak koji dostavite preko stranice nećemo otkriti trećim osobama osim u sljedećim slučajevima: - Kao dio našeg postupka rezervisanja i u cilju pružanja naših usluga, podaci se mogu dati trećoj osobi koja sudjeluje u pružanju usluge; - ako smo dužni otkriti ili podijeliti Vaše lične podatke kako bismo ispunili svoju zakonsku obavezu (npr. ako za to dobijemo sudski nalog ili za potrebe sprečavanja prevare ili druge kriminalne radnje); - da bismo ispunili bilo koji uslov korištenja koji vrijedi za bilo koju stranicu, ili da bismo ispunili bilo koji drugi uslov ili sporazum koji vrijedi za naše usluge; - možemo prenijeti Vaše lične podatke trećim osobama u sklopu prodaje jednog dijela ili čitave kompanije i imovine bilo kojem trećem licu ili u sklopu bilo kakvog restrukturiranja ili reorganizacije, ali ćemo pri tom poduzeti sve korake kako bismo osigurali da Vaša prava na privatnost budu i dalje zaštićena; - za zaštitu prava, imovine ili sigurnosti kompanije Jungle Travel d.o.o. Sarajevo, korisnika stranice, ili bilo koje treće osobe. To uključuje razmjenu podataka sa drugim kompanijama i organizacijama u cilju zaštite od prevare. Pored svega prethodno navedenog, nećemo otkrivati nikakve lične podatke osim ako nam za to ne date dozvolu. Kolačići “Cookie” ili “kolačić“ je tekstualna datoteka koju stvara internet-stranica i koja se postavlja na Vaš računar i sadrži informacije o Vašim aktivnostima na internetu. Informacije u kolačiću ne sadrže podatke za ličnu identifikaciju koje dostavljate našim stranicama. Na stranici, kolačiće koristimo za praćenje kretanja korisnika kroz stranice, što nam omogućava poboljšanje naših usluga na temelju podataka o korištenju. Kolačiće, također, koristimo kada se prijavite na neku od naših online usluga da bismo Vam omogućili da ostanete prijavljeni na njoj. Kolačić Vam pomaže da na najbolji način iskoristite stranice, a nama pomaže da Vam pružimo prilagođenu uslugu. Onog trenutka kada isključite pretraživač, prestaje i naš pristup kolačiću. Osim toga, imate mogućnost prihvatiti ili odbiti korištenje kolačića. Većina internet-preglednika automatski prihvata kolačiće, ali, ako to ne želite, promjenom postavki možete mu omogućiti korisnički pristup blokiranju. Za promjenu postavki u svom pretraživaču, idite u napredne postavke. Da bismo koristili kolačiće, potrebna nam je Vaša suglasnost. [Na početnoj stranici internet-stranice nalazi se jasno obavijest o kolačićima.] Ako nastavite koristiti stranicu nakon što ste vidjeli tu obavijest, zaključujemo da pristajete da koristimo gore opisane kolačiće. Ako odlučite ne prihvatiti kolačiće, to neće utjecati na Vaš pristup većini informacija koje postoje na stranici. Međutim, neke usluge ili funkcionalnosti Stranice neće biti u potpunosti dostupne. Pristup podacima o ličnosti i njihova izmjena Poduzet ćemo sve razumne korake u skladu s našim zakonskim obavezama da ažuriramo ili ispravimo podatke za identifikaciju ličnosti koje posjedujemo, a koje dostavite preko ove stranice. Zakon Vam daje pravo na pristup informacijama koje postoje o Vama. Vaše pravo na pristup može se ostvariti u skladu sa zakonom. Svaki zahtjev za pristup može se naplatiti 15 KM kako bi se pokrili troškovi koje imamo kada Vam dajemo podatke o Vama koje čuvamo. Ako želite vidjeti pojedinosti bilo kojeg podatka o ličnosti o Vama koji čuvamo, molimo Vas da nas kontaktirate preko naše stranice za kontakt. Preduzimamo sve odgovarajuće korake da zaštitimo Vaše podatke o identifikaciji ličnosti dok ih prenosite od računara do naše stranice, kao i da ih zaštitimo od gubitka, zloupotrebe i neovlaštenog pristupa, otkrivanja, izmjene ili uništenja. Da bismo sačuvali Vaše podatke, koristimo vodeće tehnologije i softvere za šifriranje podataka, i primjenjujemo stroge sigurnosne standarde za sprečavanje svih neovlaštenih pristupa tim podacima. Ako koristite lozinku, korisničko ime ili druge posebne pristupne šifre na ovoj stranici, odgovorni ste i za preduzimanje razumnih koraka za njihovu zaštitu. Druge internet-stranice Na ovoj stranici nalaze se veze i reference za druge internet-stranice. Ne zaboravite da ova politika zaštite privatnosti i podataka o ličnosti ne vrijedi za te stranice. Mi ne možemo odgovarati za politike i prakse zaštite privatnosti stranica kojima ne upravljamo, čak i ako im pristupate preko naše stranice. Preporučujemo Vam da pažljivo pročitate politiku zaštite privatnosti svake stranice koju posjetite i kontaktirate vlasnika ili operatera ako imate bilo kakvih nedoumica ili pitanja. Prenos Vaših podataka izvan Evrope Kao dio usluga ponuđenih preko stranice, podaci koje nam dajete mogu se prenijeti i čuvati u zemljama izvan Evropske zajednice (EU). Naprimjer, u slučaju da se bilo koji od naših poslužitelja s vremena na vrijeme nalazi u nekoj zemlji izvan EU ili da se neki od naših pružatelja usluga nalazi u zemlji izvan EU. Osim toga, podatke možemo razmijeniti sa drugim ekvivalentnim nacionalnim tijelima, koja se nalaze u zemljama širom svijeta. Može se dogoditi da te zemlje nemaju slične zakone o zaštiti podataka o ličnosti kao i Bosna i Hercegovina. Ako na takav način prenosimo Vaše podatke izvan EU, preduzet ćemo sve korake da osiguramo da Vaša prava privatnosti i dalje budu zaštićena kao što je navedeno u ovoj politici o zaštiti privatnosti. Ako koristite stranicu dok ste izvan EU, Vaši podaci mogu se prenijeti izvan EU kako bismo Vam pružili te usluge. Kada nam dostavljate svoje osobne podatke, saglasni ste s tim da se mogu prenositi, pohranjivati ili obrađivati izvan EU na gore opisan način. Napomena o izmjenama u našoj politici o zaštiti privatnosti Sve informacije o bilo kakvim izmjenama u našoj politici o zaštiti privatnosti postavit ćemo na stranicu kako bismo osigurali da uvijek budete u toku s informacijama koje prikupljamo, kako ih koristimo i u kojim prilikama ih, ako je primjenjivo, razmjenjujemo s drugim stranama.