http___www.uhpa.hr_o-nama_zastita-privatnosti-5b0d5aff4bb49_politika-zastite-osobnih-podataka-5b0e8495a935c_1.xml
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Person Responsible for Data Processing (Data Controller) The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is: Rector of RWTH Aachen University Templergraben 55 52062 Aachen (physical address) 52056 Aachen (mailing address) Email: rektorat@rwth-aachen.de Website: www.rwth-aachen.de/rectorate Data Protection Officer Contact data of the officially appointed Data Protection Officer of the RWTH Aachen University: RWTH Data Protection Officer Templergraben 55 52062 Aachen (physical address) 52056 Aachen (mailing address) Germany Email: dsb@rwth-aachen.de Website: www.rwth-aachen.de/go/id/cxif/lidx/1/ III. Data Processing – General Information Scope of the processing of personal data RWTH Aachen processes personal data of visitors of the site only insofar as this is necessary to provide a functional website as well as our contents and services. The collection and processing of the personal data of our users take place only with the user’s consent. An exception applies in those cases where prior consent cannot be obtained for practical reasons and the processing of the data is permitted by law. Legal basis for the processing of personal data Insofar as RWTH obtains the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a of the EU General Data Protection Regulation (GDPR) serves as a legal basis. In the processing of personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as a legal basis. This also applies to processing operations required to carry out pre-contractual activities. Insofar as processing of personal data is required to fulfill a legal obligation RWTH is subject to, Art. 6 para. 1 lit. c GDPR serves as a legal basis. If processing of personal data is required to safeguard the legitimate interests of the University or a third party, and if the interests, fundamental rights and freedoms of the data subject do not prevail over these interests, Art. 6 para. 1 lit. f GDPR serves as a legal basis for this processing. Deletion of Data and Duration of Storage The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this is required by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract. Provision of the website and generation of log files Description and scope of data processing Each time the internet page is accessed, the RWTH Aachen system collects automated data and information from the computer system of the user’s computer. The following data is collected: Information about the browser and version used The operating system of the user The internet service provider of the user The IP address of the user Date and time of access Websites from which the user’s system is led to our website Websites accessed by the user’s system via our website The data is stored in the log files of the University’s system. This data is not stored together with other personal data of the user. Please note that the app itself does not submit any data to us at all! Legal basis for data processing The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR. Purpose of data processing The data is used for the purpose of optimizing the website and ensuring the safety of information technology systems. The data are not evaluated for marketing purposes in this context. Duration of storage The data will be deleted as soon as it is no longer needed to achieve the purpose of its collection, at latest 90 days after collection. Possibility of Objection and Remedy The collection of data for the purpose of providing the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user. Use of cookies Description and scope of data processing The phyphox website uses cookies. Cookies are text files that are saved in the user’s web browser or stored by the web browser on the user’s computer system. If a user visits a website, a cookie may be stored in the user’s operating system. This cookie contains a specific string of characters that enables a unique identification of the browser when the website is accessed again. Cookies store and transmit the following data: Anonymized IDs to identify the logged-in users and staff of the website Choice of preferred language (not personally identifiable) Legal basis for data processing The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR. For the processing of the user’s consent in the context of the storage of cookies, the basis is Art. 6 para. 1 lit. a GDPR. Purpose of data processing RWTH Aachen University only uses cookies on its website to identify users and staff logged in to the website. For users that did not log in, only the not personally identifiable choice of language is stored in a cookie. Duration of storage, possibility of objection and remedy Cookies are stored on the user’s computer and transmitted to our site. For this reason, as a user, you have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies already stored on your computer can be deleted at any time. This can be done automatically as well. If cookies have been deactivated for the RWTH website, it may no longer be possible to use all functions of the website. YouTube The RWTH website uses plugins from the Google-operated YouTube site. Operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to YouTube’s serves is being established. The YouTube server receives information on which of our web pages you have visited. If you are signed into your YouTube account, you make it possible for YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of making our online offerings appealing. The legal basis for this is provided by the legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. For further information on how user data are managed and processed, please refer to YouTube’s privacy policy statement: https://policies.google.com/privacy?hl=en. VII. Rights of the data subject If any of your personal data is being processed, you are considered a data subject according to the GDPR. Thus, you have the following rights vis-a-vis the person responsible: Right to information You can ask the responsible person to confirm whether your personal data is or will be processed by RWTH. If your data is being processed, you can request the following information from the person responsible: the purposes for which the personal data are processed; the type/categories of personal data being processed; the recipients or categories of recipients to whom the personal data have been and/or will be disclosed the planned duration of the storage of your personal data or, if specific information in this regard cannot be provided, criteria that determine the storage period; the existence of a right to rectification or deletion of personal data concerning you as a user, a right to limitation of processing by the controller, or a right to object to such processing; the existence of a right of appeal to a supervisory authority; any available information on the source of the data if the personal data are not collected from the data subject; the existence of automated decision-making including profiling in accordance with Art. 22 para. 1 and 4 GDPR and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing for the data subject. You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transmission. This right to information may be restricted in so far as it is expected to make the realization of research and statistical purposes impossible or severely limits it, and this restriction is necessary for the fulfillment of the research or statistical purpose. Right to demand correction You have a right of rectification and/or completion vis-à-vis the person responsible if the personal data processed concerning you are incorrect or incomplete. The person responsible shall make the correction without delay. This right to information may be restricted in so far as it is expected to make the realization of research and statistical purposes impossible or severely limits it, and this restriction is necessary for the fulfillment of the research or statistical purpose. Right to limitation of processing Under the following conditions, you may request that the processing of personal data concerning you shall be restricted: if you dispute the accuracy of the personal data relating to you for a period that enables the data controller to verify the accuracy of the personal data; the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted; the data controller no longer needs the personal data for the purposes of the processing, but you do need them to assert, exercise or defend legal claims, or if you have filed an objection to the processing pursuant to Art. 21 para. 1 GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons. If the processing of personal data relating to you has been restricted, such data may only be processed – aside from being stored – with your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State. If the processing restriction has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is lifted. This right to information may be restricted in so far as it is expected to make the realization of research and statistical purposes impossible or severely limits it, and this restriction is necessary for the fulfillment of the research or statistical purpose. Right to deletion a) Duty to delete You may request the data controller to delete the personal data relating to you without delay, and the controller is obliged to delete this data without delay if one of the following reasons applies: The personal data relating to you are no longer necessary for the purposes for which they were collected or otherwise processed. You revoke your consent, on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR, and there is no other legal basis for the processing. You file an objection against the processing pursuant to Art. 21 para. 1 GDPR, and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to Art. 21 para. 2 GDPR. The personal data concerning you have been processed unlawfully. The deletion of personal data relating to you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the data controller is subject. The personal data relating to you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 GDPR. b) Information to third parties If the data controller has made the personal data concerning you public and is obliged to delete it pursuant to Art. 17 para. 1 GDPR, he or she shall take appropriate measures, including technical ones, and taking into account the available technology and the implementation costs, to inform those who are responsible for processing the personal data that you as the data subject have requested the deletion of all links to this personal data or of copies or replications of this personal data. c) Exceptions The right to cancellation does not exist insofar as the processing is necessary to exercise the right to freedom of expression and information; for the performance of a legal obligation required for processing under the law of the Union or of the Member States to which the controller is subject, or for the performance of a task in the public interest or in the exercise of official authority conferred on the controller; for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR; for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 GDPR, insofar as the law referred to under a) is likely to make it impossible or seriously impair the attainment of the objectives of such processing, or to assert, exercise or defend legal claims. Right to information If you have exercised your right to have the data controller correct, delete or limit the processing, he or she is obliged to inform all recipients to whom the personal data relating to you have been disclosed of this correction, deletion or restriction on processing, unless this proves impossible or would involve a disproportionate effort. You have the right, vis-à-vis the data controller, to be informed of these recipients. Right to data transferability You have the right to obtain the personal data concerning you that you have provided to the data controller in a structured, common and machine-readable format. In addition, you have the right to pass this data on to another data controller without obstruction by the data controller to whom the personal data was made available, provided that processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and processing is carried out by means of automated methods. In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one data controller to another data controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be compromised by this. The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller. Right of appeal You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you under Article 6 para 1 lit e or lit. f GDPR; this also applies to profiling activities based on these provisions. The data controller no longer processes the personal data relating to you, unless he or she can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data relating to you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing activities. If you object to the processing for direct marketing purposes, the personal data concerning you are no longer to be processed for these purposes. You have the opportunity – notwithstanding Directive 2002/58/EC – to exercise your right of objection in connection with the use of Information Society services by means of automated processes using technical specifications. In addition you have the right, on grounds relating to your particular situation, to object to processing of personal data relating to you, which are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89 Art. This right to information may be restricted in so far as it is expected to make the realization of research and statistical purposes impossible or severely limit it, and this restriction is necessary for the fulfillment of the research or statistical purpose.
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Politika zaštite osobnih podataka UVOD Udruga hrvatskih putničkih agencija (u daljnjem tekstu UHPA) u svom poslovanju provodi mjere zaštite osobnih podataka sukladno Općoj Uredbi o zaštiti podataka (GDPR), zakonskim i regulatornim obvezama. Uprava je u potpunosti predana osiguranju kontinuirane i efektivne uspostave ove politike, te isto očekuje od svojih zaposlenika i poslovnih partnera. Svako kršenje ove politike može rezultirati disciplinskim mjerama ili poslovnim sankcijama. Ova politika određuje očekivano ponašanje UHPA-e, njenih stalnih, privremenih i povremenih zaposlenika kao i poslovnih partnera te trećih strana u odnosu na prikupljanje, korištenje, čuvanje, prijenos, otkrivanje ili uništavanje osobnih podataka koji se obrađuju u poslovnim procesima UHPA-e DEFINICIJE - osobni podaci su svi podaci koji se odnose na pojedinca čiji je identitet utvrđen ili se može utvrditi („Ispitanik”); pojedinac čiji se identitet može utvrditi jest osoba koja se može identificirati izravno ili neizravno, osobito uz pomoć identifikatora kao što su ime, identifikacijski broj, podaci o lokaciji, mrežni identifikator ili uz pomoć jednog ili više čimbenika svojstvenih za fizički, fiziološki, genetski, mentalni, ekonomski, kulturni ili socijalni identitet tog pojedinca; - obrada je svaki postupak ili skup postupaka koji se obavljaju na osobnim podacima ili na skupovima osobnih podataka, bilo automatiziranim bilo neautomatiziranim sredstvima kao što su prikupljanje, bilježenje, organizacija, strukturiranje, pohrana, prilagodba ili izmjena, pronalaženje, obavljanje uvida, uporaba, otkrivanje prijenosom, širenjem ili stavljanjem na raspolaganje na drugi način, usklađivanje ili kombiniranje, ograničavanje, brisanje ili uništavanje; - ograničavanje obrade je označivanje pohranjenih osobnih podataka s ciljem ograničavanja njihove obrade u budućnosti; - izrada profila je svaki oblik automatizirane obrade osobnih podataka koji se sastoji od uporabe osobnih podataka za ocjenu određenih osobnih aspekata povezanih s pojedincem, posebno za analizu ili predviđanje aspekata u vezi s radnim učinkom, ekonomskim stanjem, zdravljem, osobnim sklonostima, interesima, pouzdanošću, ponašanjem, lokacijom ili kretanjem tog pojedinca; - sustav pohrane je svaki strukturirani skup osobnih podataka dostupnih prema posebnim kriterijima, bilo da su centralizirani, decentralizirani ili raspršeni na funkcionalnoj ili zemljopisnoj osnovi; - voditelj obrade je fizička ili pravna osoba, tijelo javne vlasti, agencija ili drugo tijelo koje samo ili zajedno s drugima određuje svrhe i sredstva obrade osobnih podataka; kada su svrhe i sredstva takve obrade utvrđeni pravom Unije ili pravom države članice, voditelj obrade ili posebni kriteriji za njegovo imenovanje mogu se predvidjeti pravom Unije ili pravom države članice; - izvršitelj obrade je fizička ili pravna osoba, tijelo javne vlasti, agencija ili drugo tijelo koje obrađuje osobne podatke u ime voditelja obrade; - primatelj je fizička ili pravna osoba, tijelo javne vlasti, agencija ili drugo tijelo kojem se otkrivaju osobni podaci, neovisno o tome je li on treća strana. Međutim, tijela javne vlasti koja mogu primiti osobne podatke u okviru određene istrage u skladu s pravom Unije ili države članice ne smatraju se primateljima; obrada tih podataka koju obavljaju ta tijela javne vlasti mora biti u skladu s primjenjivim pravilima o zaštiti podataka prema svrhama obrade; - treća strana je fizička ili pravna osoba, tijelo javne vlasti, agencija ili drugo tijelo koje nije Ispitanik, voditelj obrade, izvršitelj obrade ni osobe koje su ovlaštene za obradu osobnih podataka pod izravnom nadležnošću voditelja obrade ili izvršitelja obrade; - privola Ispitanika znači svako dobrovoljno, posebno, informirano i nedvosmisleno izražavanje želja Ispitanika kojim on izjavom ili jasnom potvrdnom radnjom daje pristanak za obradu osobnih podataka koji se na njega odnose; - povreda osobnih podataka je kršenje sigurnosti koje dovodi do slučajnog ili nezakonitog uništenja, gubitka, izmjene, neovlaštenog otkrivanja ili pristupa osobnim podacima koji su preneseni, pohranjeni ili na drugi način obrađivani; - poduzeće ili društvo je fizička ili pravna osoba koja se bavi gospodarskom djelatnošću, bez obzira na pravni oblik te djelatnosti, uključujući partnerstva ili udruženja koja se redovno bave gospodarskom djelatnošću; - nadzorno tijelo znači neovisno tijelo javne vlasti koje je osnovala država članica; - međunarodna organizacija je organizacija i njezina podređena tijela uređena međunarodnim javnim pravom ili bilo koje drugo tijelo koje su sporazumom ili na osnovi sporazuma osnovale dvije ili više zemalja. PODACI KOJE PRIKUPLJAMO Tijekom različitih oblika interakcije sa UHPA-om (korištenje Internet stranice, slanje upita/zahtjeva e-mailom, poštom) prikupljaju se osobni podaci koji podrazumijevaju, ali nisu ograničeni na sljedeće: - Ime, prezime - Funkcija - e-mail adresa - broj telefona UHPA tijekom različitih oblika interakcije može prikupljati i podatke koji ne spadaju u grupu osobnih podataka, koji podrazumijevaju, ali nisu ograničeni na sljedeće: - Podatke o uređaju putem kojeg se spajate na Internet - Vrstu i verziju Internet preglednika koji koristite - Načine korištenja Internet stranice UHPA-e Korištenje podataka UHPA koristi osobne podatke za slijedeće svrhe: - Pružanje usluga članovima i partnerima sukladno ugovornim obvezama – UHPA osobne podatke može upotrijebiti tijekom pružanja ugovorenih usluga, te za pružanje različitih oblika komunikacije tijekom procesa realizacije suradnje - Marketinške i prodajne aktivnosti – UHPA osobne podatke može upotrijebiti s ciljem obavještavanja o novim pogodnostima, popustima ili sličnim aktivnostima - Zaštita zaposlenika UHPA-e – UHPA osobne podatke pojedinaca može otkriti ako vjeruje da je neophodno ili prikladno kako bi se zaštitili zdravlje i sigurnost zaposlenika, posjetitelja, imovine i/ili korisnika - Zakonske obveze izvještavanja i obrade podataka Prikupljanje podataka Osobni podaci se prikupljaju na jedan od sljedećih načina: - Izravno od pojedinca – kada osoba stupa u kontakt s UHPA-om slanjem upita za određenu uslugu putem e-maila, telefonskog poziva, popunjavanjem kontakt forme na www.uhpa.hr i dolaskom u prostore UHPA-e - Neizravno – podaci koji su javno dostupni na internetskim stranicama koje ne pripadaju UHPA-i (npr. Sudski i obrtni registar, objave na društvenim mrežama, otvorenim forumima), podaci dobiveni korištenjem kolačića, poveznica i sličnih tehnologija KOLAČIĆI Kolačići (engl. cookies) omogućavaju UHPA-i prikupljanje statističkih podataka o ponašanju korisnika na www.uhpa.hr (npr. na kojim dijelovima Internet stranice se korisnici zadržavaju najduže, a gdje najkraće), koji se Internet preglednik (npr. Internet Explorer, Opera, Safari, Google Chrome, Firefox) koristi i slično. Kolačići su mali skup podataka poslan sa poslužitelja www.uhpa.hr na računalo korisnika, a služi kao anonimni identifikator. Kolačići se također koriste za lakšu navigaciju kroz Internet stranice (npr. ne morate svaki put iznova unositi podatke za registraciju). Kolačići se ne koriste s ciljem pristupa korisničkim podacima ili kako bi se pratile aktivnosti korisnika nakon www.uhpa.hr . UHPA zadržava pravo korištenja kolačića na www.uhpa.hr no svaki korisnik može zabraniti primanje kolačića uređivanjem/promjenama postavki u svom Internet pregledniku. DIGITALNI MARKETING UHPA šalje promotivne materijale putem digitalnih komunikacijskih kanala korisnicima koji su dali privolu za takav oblik komunikacije. Korisnici imaju u svakom trenutku pravo onemogućiti uslugu primanja promotivnih materijala, a UHPA će omogućiti alate kako bi se pravo za brisanje iz baze podataka za slanje obavijesti provelo. Korisnik će biti obaviješten u trenutku prvog kontakta ili u bilo kojoj fazi vršenja usluge o korištenju njegovih podataka u svrhe digitalnog marketinga. ZAHTJEVI ISPITANIKA UHPA osigurava ostvarivanje prava korisnika u odnosu na: - Pristup informacijama; - Prigovor na obradu; - Ograničenje obrade; - Prijenos podataka; - Ispravljanje podataka; - Brisanje podataka. Korisnik zahtjeve za ostvarenje prava podnosi pisanim ili usmenim putem. Ako pojedinac podnese zahtjev koji se odnosi na bilo koje gore navedeno pravo, UHPA će razmotriti svaki takav zahtjev u skladu sa svim primjenjivim zakonima i propisima o zaštiti podataka. UHPA zadržava pravo naplate troškova za obradu zahtjeva korisnika u iznimnim slučajevima kada su zahtjevi nerazumni. Korisnici imaju pravo na informiranje temeljem podnesenog zahtjeva, a nakon uspješne provjere njihovog identiteta, o sljedećem: - Svrsi obrade osobnih podataka; - Izvoru osobnih podataka, ako nije dobiven od korisnika; - Kategoriji osobnih podataka; - Primateljima ili kategorijama primatelja kojima su ili mogu biti preneseni osobni podaci, zajedno s lokacijom tih primatelja; - Predviđenom razdoblje pohrane osobnih podataka ili obrazloženje za određivanje razdoblja pohrane; - Upotrebi bilo kakvog automatiziranog odlučivanja, uključujući profiliranje; Svi zahtjevi za pristup ili ispravak osobnih podataka moraju biti upućeni UHPA-i kao Voditelju obrade koja će evidentirati svaki zahtjev po primitku. Odgovor na svaki zahtjev dostavlja se u roku od 30 dana od primitka pismenog zahtjeva korisnika. Ako se ne može u potpunosti odgovoriti na zahtjev korisnika u roku od 30 dana, dostavlja se obavijest o: - Potvrdi primitku zahtjeva - Svim informacijama koje su prikupljene - Pojedinosti o bilo kojoj traženoj informaciji ili izmjenama koje neće biti dostavljene korisniku, razlogu za odbijanje te o svim mogućim postupcima za žalbu na odluku. - Procijenjeni datum do kojeg će biti dostavljeni preostali odgovori. - Procjena troškova koje mora platiti korisnik (ako je zahtjev prekomjeran). - Ime i kontaktne informacije društva koje bi Ispitanik trebao kontaktirati za daljnje informacije. ZADRŽAVANJE PODATAKA UHPA neće zadržati osobne podatke duže nego što je to neophodno u odnosu na svrhe za koje su izvorno prikupljeni ili za koje je definiran zakonski ili ugovorni rok. Točni vremenski periodi čuvanja podataka navedena su u dokumentu "Politika pohrane podataka". Pri čemu se uzimaju u obzir zakonske i ugovorne obveze, kako minimalne tako i maksimalne. Kad razdoblje zadržavanja istekne, organizacija će osobne podatke izbrisati na način koji osigurava da se oni ne mogu rekonstruirati niti pročitati. ZAŠTITA PODATAKA UHPA provodi fizičke, tehničke i organizacijske mjere koje jamče sigurnost osobnih podataka (npr. prevenciju gubitka ili oštećenja, neovlaštene izmjene, pristupa ili obrade i drugih prijetnji kojima mogu biti izloženi osobni podaci uzrokovani ljudskim djelovanjem ili fizičkim/prirodnim okruženjem). Minimalni skup sigurnosnih mjera koje UHPA provodi u svrhu zaštite osobnih podataka navedeni su u dokumentu „Politika informacijske sigurnosti“ i drugim vezanim politikama i procedurama. Sigurnosne mjere koje se provode imaju za cilj: - Spriječiti neovlaštene osobe da dobiju pristup sustavu obrade podataka u kojima se obrađuju osobni podaci. - Spriječiti osobe koje imaju pravo koristiti sustav obrade podataka od pristupa osobnim podacima koji su izvan njihovih potreba i ovlaštenja. - Osigurati da se osobni podaci tijekom elektronskog prijenosa ili tijekom prijenosa ne mogu čitati, kopirati, mijenjati ili ukloniti bez odobrenja. - Osigurati dostupnost zapisa sustava u svrhu utvrđivanja od koga su uneseni, mijenjani ili uklonjeni osobni podaci iz sustava obrade podataka. - Osigurati da u slučaju kada obradu obavlja izvršitelj obrade, podaci se mogu obrađivati samo u skladu s uputama voditelja obrade. - Osigurati da su osobni podaci zaštićeni od neželjenog uništavanja ili gubitka. - Osigurati da osobni podaci prikupljeni za različite svrhe mogu biti obrađeni odvojeno. - Osigurati da se osobni podaci ne drže duže nego što je potrebno. ZAHTJEVI OD STRANE PRAVOSUDNIH TIJELA U određenim okolnostima, dopušteno je da se osobni podaci dijele bez znanja ili suglasnosti korisnika. I to kada je otkrivanje osobnih podataka potrebno u bilo kojoj od sljedećih svrha: - Sprječavanje ili otkrivanje zločina. - Uhićenje ili progon prekršitelja. - Procjena ili naplata poreza ili pristojbi. - Po nalogu suda ili bilo kojeg zakona. PRIJENOS PODATAKA UHPA zadržava pravo prijenosa osobnih podataka unutar svoje poslovne grupe kao i na treće strane poštivajući načelo odgovarajuće razine pravne zaštite za prava i slobode korisnika. Prijenos osobnih podataka se provodi isključivo ako je zadovoljen barem jedan od sljedećih uvjeta: - Prijenos je neophodan za izvedbu ugovornih obveza/usluga; - Prijenos je neophodan za provedbu predugovornih mjera koje se poduzimaju kao odgovor na zahtjev korisnika; - Prijenos je neophodan za zaključivanje ili izvršenje ugovora sklopljenog s trećom stranom u interesu korisnika; - Prijenos je zakonski obvezan na temelju važnih javnih interesa; - Prijenos je neophodan za osnivanje, vršenje ili obranu pravnih zahtjeva; - Prijenos je neophodan kako bi se zaštitili vitalni interesi korisnika. RUKOVANJE PRITUŽBAMA U slučaju pritužbi vezanih uz pridržavanje ovih i drugih pravila vezanih za zaštitu osobnih podataka, molimo da nam se javite na uhpa1@uhpa.hr . U slučaju pritužbe, istražit ćemo cijelu situaciju koja se odnosi na upotrebu i otkrivanje osobnih podataka sukladno ovim pravilima te ćemo ih pokušati riješiti u najkraćem mogućem roku. KONTAKT Udruga hrvatskih putničkih agencija Kršnjavoga 1/II Zagreb E: uhpa1@uhpa.hr U Zagrebu, 15. svibnja 2018.