http___www.tele2.hr_podrska-korisnicima_usluge-i-tarife_aktivacija-usluga_cc14__1.xml
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Austria General Information: - Austria is located in the center of Europe. - The surrounding countries include Germany, the Czech Republic, Slovakia, Hungary, Italy, Switzerland and Liechtenstein. - In the northern and western parts of the country it is very mountainous which has a low population density. - The climate is temperate. Spring and autumn is the best time to travel to Austria. - The official language is German. In Burgenland the official language is Croatian. In a business setting English is usually spoken. - The official currency of Austria is the Euro. - International organizations UNIDO, IAEA and OPEC have their headquarters located in Vienna. Vienna is also the capital of Austria. - Austria is a democratic republic and established as a federal state. Since it is a federal republic it is divided intonine states. - Austria is a member of the United Nations, World Trade Organization, OECD and others. Economy: Austria is a market economy that is well developed. It has a high standard of living and is closely tied to other European Union countries, especially Germany. Since becoming a member of the European Union in 1995 it bought economic benefits, challenges, and an influx of foreign investors. The economy consists of a large service sector, reasonably sized industrial sector and a highly developed agricultural sector. The economy had benefited greatly from strong commercial relations in the banking and insurance divisions with central, eastern and southeastern Europe. If a person is interested in investing in Austria the state-owned business development company Austrian Business Agency Austria’s agricultural products include grains, potatoes, fruit, wine, sugar beets, lumber, poultry, cattle, pigs and dairy products. Industries include tourism, paper, paperboard, communications equipment, construction, machinery, vehicles and parts, food, metals, chemical, lumber and wood processing. Export commodities include machinery and equipment, metal goods, chemicals, iron and steel, textiles, foodstuffs, motor vehicles and parts. Export partners include Germany, Italy, United States, and Switzerland. Import commodities include machinery and equipment, metal goods, oil and oil products, motor vehicles, chemicals and foodstuffs. Import partners include Germany, Italy, Switzerland, and the Netherlands. Culture Etiquette: - Greetings: At the first business meeting a handshake is an appropriate greeting. Direct eye contact should be maintained. Between family and friends a hug or a kiss on the cheek is a common greeting. The kiss on the cheek is similar to air kisses. Air kisses is touching cheeks instead of the lips. “Gruss got” is a greeting used for more formal situations. “Gross dich” is used for casual settings. - Communication Style: The style of communication is direct, but they are always polite. Austrians are reserved at the initial conversation. When a relationship has been established the Austrian will be more welcoming. Honesty is expected and appreciated. Personal questions are not usually asked until you are more familiar with one another. Controversial topics and opinions are not expressed openly. During business meetings personal questions and issues are not talked about. It is mostly about the meeting and nothing more. - Personal Space and Touching: The appropriate distance of personal space is at arm’s length. Any closer than arm’s length then it is considering invading one’s space. When talking to one another touching is not common. Touching during a conversation is seen as an invasion of privacy, but this does not apply to friends and family. Holding holds, walking arm in arm and hugging is common among family and friends. It is rare if more than a handshake is used during business meetings. - Eye Contact: It is considered polite to maintain eye contact during a conversation. Maintaining eye contact is a sign of respect and shows interest in what the other person is saying. Staring should be avoided. - Views of Time: Being punctual is recommended for meetings and appointments. Services – trains, buses and others are also expected to be on time. Deadlines are always met and agendas are always followed. Being late to a social function by 10- 15 minutes is acceptable. In both the business and social settings it is always planned out, so invited guests should only be present. Unexpected guests are not invited. - Gender Issues: Women and men are equal in the workplace. Women hold the same positions as men and opportunities are always available. Some women do take on the role as homemaker. - Gestures: Waving your hand back and forth with the palm facing up means no. When motioning to someone the palm should be face down and make a scratching motion with the fingers. - Taboos: The gesture meaning “you’re crazy” is screwing the finger into the temple of the head. Business Etiquette: - Dress: The style of dress depends on the industry. Some are casual, business casual or formal attire. For the initial introduction or corporate setting men should wear dark, conservative suits. Women should wear classic and stylish business dress or pantsuit. Expensive and elaborate jewelry should be avoided. Shoes or boots should always be clean and polished. - Titles and Business Cards: Titles are important. When addressing someone use Herr for Mr. and Frau for Mrs. followed by the person’s title and surname. If introductions were using first names then address one another with their first name. Austrians are fond of their titles. There is no protocol for handing or receiving business cards, but do treat them with respect. - Meetings: Always be punctual for meetings. Being late is frowned upon. There is no room for small talk at the beginning or end of meetings. Agendas and schedules are adhered to strictly and they are not strayed from. - Negotiations: Avoid confrontation and hard selling. Decisions are made in a hierarchical manner in business – from the top down. Austrians are detail oriented so all potential dealings are scrutinized until everything is agreed upon. - Gift Giving: Gifts are not expected at initial meetings, but souvenirs from one’s country are an appropriate gift. If invited to an Austrian’s house a gift of high quality chocolates, imported liquor and wine is appropriate. The gifts should be nicely wrapped since the gifts are opened right away. Travel Information: The following countries do not need a visa to enter Austria if the stay is three months or less: Andorra, Argentina, Australia, Belgium, Brazil, Brunei, Bulgaria, Canada, Chile, Commonwealth of the Bahamas, Croatia, Costa Rica, Cyprus, Czech Republic, Denmark, El Salvador, Estonia, Finland, France, Germany, Great Britain, Greece, Guatemala, Honduras, Hongkong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithunia, Luxemburg, Macau, Malaysia, Malta, Mexiko, Monaco, The Netherlands, New Zealand, Nicaragua, Norway, Panama, Praguay, Poland, Portugal, Republic of Korea, Romania, San Marino, Sweden, Switzerland, Singapore, Slovakia, Slovenia, Spain, United Nations, United States, Uruguay, Venezuela. If your country is not listed above then a visa is required to enter Austria. If planning to be employed in Austria make sure that all necessary work authorization papers and letter from the employer is available. If the papers are not prepared then neither the visa or work permit will be issued. There are two types of visa for Austria. The entry permit or visa is for individuals who plan to go to Austria on a temporary basis. The stay cannot exceed six months and do not plan to take up employment. The residence permit is for foreign nationals who plan to stay in Austria for more than six months. Sources: http://www.culturecrossing.net/basics_business_student.php?id=14 https://www.cia.gov/library/publications/the-world-factbook/geos/au.html Category: Country Profiles
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