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Privacy Statement We are delighted about your interest in our website and the products we offer. Kaffee Partner GmbH places the highest priority on protecting your personal information and any information you supply us. The collection, processing and other use of your data within the scope of using our website takes place exclusively when taking into consideration the conditions set out below and in accordance with the applicable laws concerning data protection. In the following, we would like to inform you about what data is collected when visiting and using our website and how this is processed and used by our company. Furthermore, we will explain the accompanying measures we have taken with regard to protecting your data, both in a technical and administrative sense. Responsible authority and service providers The responsible authority for the operation of this website in terms of the Federal Data Protection Act (BDSG) and also as a service provider in terms of the Telemedia Act is Kaffee Partner GmbH Kaffee-Partner-Allee 1 D-49090 Osnabrück Local Court Osnabrück HRB 716 Tax identification number: DE 117572021 Email: info@kaffee-partner.de Website: www.kaffee-partner.de Represented by the Managing Directors: Michael Kieppe (Chair), Peter Liebisch, Stefan Schäfer Personal data Personal data comprises information concerning personal or factual circumstances that can be clearly attributed to yourself. This includes, for example, your name, address, telephone number or email address. Scope of collection and use of your data Visiting our website When simply visiting our website and retrieving information held there, it is not necessary for you to disclose personal data. During your visit to our website, we only collect and use data that your internet browser automatically submits: • The date and time of retrieval of information from our website • Your browser type • Your browser settings • Your IP address • The pages you have visited We use this data to technically enable you to visit our website. Furthermore, we use this data for statistical purposes and to improve the design and layout of our website. We store your IP address in order to guarantee and maintain IT security (e.g. recognising and resisting DOS-attacks) and for reasons concerning the proper functioning of the site. Personal data Personal data is only collected when you voluntarily submit it, within the scope of a request for information brochures or quotes, enquiries to our experts team, contact enquiries or registration to one of our partner programmes. This data is not passed on to third parties. Personal data, information brochures, quotes, experts team, newsletter In the course of requesting an information brochure or quote, or sending an enquiry to our team of experts, the following personal information must be submitted: • Your name and surname • Your address (street, postcode and town) • Your company • Your telephone number (when requesting an information brochure) If you are requesting a quote, you also have the opportunity to provide us with a telephone number. When requesting a quote, you can also indicate the number of employees and customers that would be using the coffee machine products. If you are submitting an enquiry to our team of experts, the following data must be provided: • Your name and surname • Your address (town) • Your email address If you are ordering a newsletter, the following personal data must be provided: • Your name and surname • Your email address Personal data when using our applicant portal If you are using our applicant portal, the following personal data must be provided: • Title • Your name and surname • Your address (street, postcode and town) • Your email address • Your telephone number You can also indicate • Your date of birth • Your mobile telephone number • Your salary requirements and • Application documents as an attachment (cover letter, C.V., photograph). Your data is saved on our applicant portal. You can always revoke your consent to data storage. Personal data when using our contact form: Using the contact form available on our website, you can directly get in contact with us. We collect, process and use the personal data indicated by you using the contact form exclusively for the purpose of processing your issues. Correspondence is stored, taking into consideration the legal retention period. Personal data: • Title • Your name and surname • Your company • Your telephone number • Your email address III. Social PlugIns Auf unserer Internetseite setzen wir SocialMedia-Plugins ein. Für den Umfang der Datenerhebung, -verarbeitung und -nutzung gelten neben den Bedingungen der jeweiligen Anbieter zusätzlich die folgenden Bestimmungen: III. Social plug-ins We use social media plug-ins on our website. For the scope of data collection, processing and usage, the following provisions apply, as well as the conditions of the respective provider: Facebook On our website, we have the "Like Button" plug-in, linked to the web platform Facebook. Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA is responsible for this plug-in. Possible manifestations of the plug-in can be found at https://developers.facebook.com/docs/plugins/. By using the "Like Button", you can share with your friends on Facebook that you like the pages of our website you have visited. We have no influence on the type and scope of data collection and processing that Facebook carries out using the plug-in. We therefore inform you, to our present state of knowledge: If you access a page in which the social plug-in "Like Button" is embedded, a connection with the servers of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA is established through your browser, independent of whether or not you are a registered Facebook user. The extent of the data submitted through this connection is similar to that submitted when directly accessing www.facebook.com. The following data is submitted to and stored, if applicable, by Facebook: • Website address of the page you have accessed; the site containing the "Like Button" • Your IP address • Your browser type • Your operating system • Your screen resolution • Plug-ins used, such as Microsoft Silverlight or Adobe Flash Using this data, a user profile can be generated. You may be shown interest-related, internet content, including advertising. The submission and storage of data can occur anywhere in the world, due to the computing capacity available worldwide. If you are a registered Facebook user, this data is also assigned to your user profile. For further details on the purpose and scope of data collected and processed through using the "Like Button", as well as your rights and the privacy protection provisions provided by Facebook, see the information at: www.facebook.com/about/privacy/ If you click on the "Like Button", you link the site you are currently visiting with your Facebook profile. Before doing so, you have the opportunity to write a text-based post. Provided that the browser you are using is equipped with extensions, it is also possible to limit the collection and transfer of data through the "Like Button" through the appropriate Add-ons, so-called Facebook Blockers (possible for Opera, Firefox, Safari, Google Chrome). If you do not wish your visit to our website to be linked with your Facebook user account, please log out of your Facebook user account. Twitter We use Twitter's "tweet" function on our website. Twitter, Inc., 1355 Market Street Suite 900, San Francisco, Kalifornien 94103 USA is responsible for this function. When accessing our website, the "Twitter" element is also loaded. This, however, is not found on our servers, but rather it is loaded directly from a Twitter server. When loading this function, your internet browser submits the following data, which can also be stored by Twitter: • Website address of the page you have accessed; the site containing the "Twitter" element • Your IP address • Your browser type • Your operating system • Your screen resolution Using this data, a user profile can be generated. Is it possible that you will be shown interest-related content, including advertising. The submission and storage of data can occur anywhere in the world, due to the computing capacity available worldwide. If you click on the "Twitter"element, you link the site you are currently visiting with your Twitter profile. Before doing so, you have the opportunity to write a text-based post on Twitter. (Excerpt from Data protection guidelines twitter.com) https://twitter.com/privacy XING We use XING's "Share Button" on our website. XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany, is responsible for this function. When you access our website, a short-term connection to the servers of XING AG ("XING") is established, with which the "XING Share Button" (in particular the calculation/display of count values) is generated. XING does not store any personal data by accessing this website. In particular, XING does not store IP addresses. No evaluation of user behaviour takes place through the use of Cookies in connection with the "XING Share Button". (Excerpt from Data protection guidelines at xing.com) https://www.xing.com/app/share?op=data_protection Youtube This website contains at least one YouTube plug-in, belonging to Google Inc., with headquarters in San Bruno/California, USA. As soon as you visit one of our web pages furnished with a YouTube plug-in, a connection to the YouTube servers is established. Through this connection, information regarding which of our web pages you have visited is submitted to YouTube. If you are also logged into your YouTube account, this allows YouTube to assign your surfing habits directly to your profile. You can undo the possibility of this assignment if you log out of your YouTube account. Further information on the collection and use of your data by YouTube can be found in the Data Protection information found at www.google.de/intl/de/policies/privacy/. Use of Cookies We use so-called "Cookies" on our website. This refers to small text files sent by our web servers to your computer in order to identify the length of your visit. We do not collect personal data through the use of Cookies. Our website can also not be displayed properly without the storage of Cookies. You can deactivate Cookie storage in your browser settings, or change the settings so that you are informed by the website of intended storage. In this case, you can accept or refuse Cookies. In order for our website to function completely, temporary Cookies are required for technical reasons. Google Tag Manager This website uses Google Analytics and Google Remarketing. These services are provided by Google Inc. ("Google"). Google Analytics and Google Remarketing are Google services. So called "Cookies", or text files, are used by Google and stored on your computer. This enables usage analysis for this website. Through the Cookies, information on how you use this website (including your IP address) is generated, sent to and stored by a Google server in the USA. Using the "anonymizeIP" function for your IP address guarantees, within the European Union or amongst members of the European Economic Community, that your IP address is shortened to the last octet, which means that clear assignment of your IP address is no longer possible. Google observes the data protection provisions of the "US Safe Harbor" agreement and is registered in the "Safe Harbor" programme of the US Department of Commerce. This information is used by Google to assess usage of the website. Reports on website activities are generated for the website operators and also allows linked services, in connection with website usage and internet usage. Information is sent by Google to third parties if applicable, provided that it is prescribed by law or if the third party is processing this data on behalf of Google. Advertisements from third parties and Google can appear on internet websites . Google and third parties will use the data to display advertising on the websites of third parties. Your IP address is never associated with other Google data. Data collection and storage can be revoked at any time, with immediate effect in the future. You can deactivate the use and storage of Cookies by Google through the respective area of your browser software settings, by visiting the site www.google.de/privacy/ads and pressing the "Opt out" button. Alternatively, you can deactivate the use of Cookies by third parties by visiting the deactivation site of the Network Advertising Initiative at www.networkadvertising.org/managing/opt_out.asp. More information on Google's provisions can be found at www.google.com/intl/de/privacy. If you do not accept the use of Cookies, please be aware that proper function of this website may not be fully possible. (Excerpt from Data protection guidelines Google Analytics) http://www.google.com/analytics/terms/de.html Criteo On our websites, anonymous information on the surfing habits of visitors is collected and stored for marketing purposes by technology provided by Criteo GmbH. This data is stored in the form of Cookies on the visitor's computer. Criteo GmbH analyses the anonymously recorded surfing habits by means of an algorithm and can subsequently display targeted product recommendations as personalised advertising banners on other websites (so-called publishers). This data cannot be used to personally identify you as a visitor to our website. The data collected is only used for the purposes of improving our website. This data is not passed on to third parties or used in any other way. Further information on the technology used can be found in the data protection provisions of Criteo GmbH:https://www.criteo.com/de/privacy/ VII. Smartlook To ensure the quality of our website and web content, we use the analysing tool "Smartlook", from Smartsupp.com, s.r.o., Milady Horakove 13, 602 00 Brno, Czech Republic, which allows anonymous analysis of usage. Anonymous usage logs are stored in accordance with statutory provisions and are automatically deleted after three days. For further information, see Smartsupp's data protection declaration: smartsupp.com/privacy VIII. Microsoft Our website also uses Microsoft Conversion Tracking (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Bing Ads stores a Cookie on your computer, provided that you arrived at our website by means of a Microsoft Bing advert. This is how we and Microsoft Bing recognise that someone has clicked on an advert that leads to our website and has reached a predetermined landing page (conversion page). We only see the total number of users that have clicked on a Bing advert and have then been led to the conversion page. No personal information on the identity of the user is disclosed. If you do not wish to participate in the Tracking process, you can also refuse the Cookie required for this process - you can do this through your browser settings, which deactivates automatic storage of Cookies in general. Further information on data protection and the Cookies used by Microsoft Bing can be found on the Microsoft website: https://privacy.microsoft.com/de-de/privacystatement DiVa from Burda Direkt Services For the purposes of marketing and optimisation, Burda Direkt Services (www.burdadirektservices.de) are used on our website products and services. Data is collected, processed and stored and a user profile is generated under a pseudonym. Where possible and appropriate, the user profile is completely anonymous. This is where Cookies can be employed. Cookies are small text files stored in the internet browser of the visitor for the purpose of internet browser recognition. The data collected, which can include personal data, is submitted to Burda Direkt Services or collected directly by Burda Direkt Services. Burda Direkt Services is allowed to use information generated when visiting the website to create an anonymous user profile. The data collected in this manner is not used without the express permission of the user concerned to personally identify visitors to this website, nor is it consolidated with the personal information of the bearer of the pseudonym. Insofar as IP addresses are collected, these are made anonymous immediately after collection by means of deleting the last set of numbers. Mouseflow This website uses Mouseflow, a web analysis tool from Mouseflow ApS, Flaesketorvet 68, 1711, Copenhagen, Denmark, to record randomly selected individual visits (only with anonymous IP addresses). This records mouse movements and clicks with a view to play back randomly-selected individual website visits and find potential website improvements from this data. The information is not related to your person and is not passed on. If you do not wish to be recorded like so, you can deactivate this for all the websites that Mouseflow uses by using the following link: www.mouseflow.de/opt-out/ CrazyEgg.com This site uses the tracking tool CrazyEgg.com to record randomly-selected individual visits (only with anonymous IP addresses). This tracking tool allows us to evaluate how you are using the website (e.g. which content is clicked on) through the use of Cookies. For this purpose, a user profile is visually represented. This tool does not collect, process or use any of your personal information. It only generates a user profile under a pseudonym. You can always revoke consent to collecting, processing and registering data generated by CrazyEgg.com by following the instructions at http://www.crazyegg.com/opt-out. More information on data protection at CrazyEgg.com can be found at http://www.crazyegg.com/privacy. XII. Google Adwords Conversion Tracking This website also uses Google Conversion Tracking. Google Adwords stores a Cookie on your computer, provided that you arrived at our website by means of a Google advert. These cookies are no longer valid after 30 days and cannot be used for personal identification. If the user visits certain pages of the website of an Adwords client and the Cookie has not expired, Google and the client can recognise that the user clicked on an advert and was led to this site. Each Adwords client has a different Cookie. Cookies cannot be tracked through the website of an Adwords client. The information recorded by the conversion Cookies allows the generation of conversion statistics for Adwords clients who have opted for conversion tracking. The Adwords clients receive the total number of users who have clicked on their advert and have been led to a predetermined page with a conversion tracking tag. They do not receive any information with which a user can be personally identified. If you do not wish to participate in the Tracking process, you can also refuse the Cookie required for this process - you can do this through your browser settings, which deactivates automatic storage of Cookies in general. You can also deactivate Cookies for conversion tracking using your browser settings, so that Cookies from the domain "www.googleadservices" are blocked. Google's data protection guidance for Conversion Tracking can be found at: https://support.google.com/adwords/answer/1722022?hl=en. XIII. Hotjar This website uses the analysis and feedback tool Hotjar (Hotjar Ltd.) Hotjar allows us to optimise our website for users through targeted analyses such as heat maps. Data collection and storage can be revoked at any time, with immediate effect in the future at www.hotjar.com/opt-out. Details on how your personal data is handled by Hotjar as well as your rights concerning this matter can be found in Hotjar's data protection notice. (Excerpt from Data protection guidelines Hotjar - English) https://www.hotjar.com/privacy. Right to information, rectifying, blocking and/or deleting your data You have the right to access information stored about yourself for free, as well as, if applicable, the rectification, blocking or deletion of your data. Your consent to data collection, processing and usage can always be revoked with immediate effect in the future. If you have any questions on the collection, processing or usage of your personal data, or want to rectify, block or delete data as well as revoke your consent, please feel free to get in contact: info@kaffee-partner.de Security measures We use technical and administrative security measures to protect personal data, in particular against random or intentional manipulation, loss and damage and against attacks from unauthorised persons. Our security measures are being continuously improved in accordance with technological developments. Please note that the process of transferring data over the internet, despite all security measures, can result in third parties recording or falsifying this data. Scope and amendments to this data protection declaration This data protection declaration applies exclusively to the use of the internet sites we provide. They do not apply to the internet sites of other service providers to which we only provide a link. We assume no responsibility or liability for third parties linked with our online presence, who are not in connection with the related declarations and guidelines. We reserve the right to adjust the above data protection provisions from time to time in accordance with changes in the future regarding the collection and processing of personal data. Significant changes will be disclosed by a clearly visible notice on our website.
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Politika privatnosti (1) Podaci o preuzimanju ličnih podataka i identifikacije provajdera. Drago nam je što posjećujete našu web stranicu i što ste zainteresovani za naše poduzeće. Mi ozbiljno pristupamo zaštiti vaših ličnih podataka. Želimo da budete opušteni i da se osjećate sigurno kada posjećujete naše stranice na Internetu. Sa ličnim podacima postupamo u skladu sa važećim propisima o privatnosti podataka. Izjava o zaštiti podataka se odnosi isključivo na TERRA BiH d.o.o. sa glavnim domenama terra-world.com/ba i terra-world.ba ali ne i na web stranice sa kojima su eventualno povezani. TERRA BiH d.o.o. web stranica može sadržavati poveznice na web stranice drugih provajdera koji nisu obuhvaćeni ovom izjavom o privatnosti. Za svrhu i opseg podataka koji se prikupljaju kao i daljnju obradu i korištenje vaših podataka nadležni su odgovarajući operateri. Molimo vas da pribavite sve pojedinosti vezane uz zaštitu podataka na konkretnoj web stranici. U nastavku vas obavještavamo o prikupljanju ličnih podataka tokom posjete web stranici. Lični podaci podrazumijevaju sve koje podatke koji se o vama mogu pribaviti, kao što su adresa elektronske pošte i ponašanje korisnika. (2) Prikupljanje podataka TERRA BiH d.o.o. prikuplja informacije kada posjećujete i koristite našu web stranicu. Kada koristite našu web stranicu, tokom ograničenog vremenskog perioda prenose nam se tehnički podaci. Ovi podaci obuhvaćaju IP adresu vaše mreže, datum, vrijeme, vremensku zonu i status traženih podataka, informacije o web stranici sa koje ste pristupili našoj web stranici, vaš tip pretraživača kao i verziju vašeg operativnog sistema. (3) Sigurnost podataka TERRA BiH d.o.o. primjenjuje najnovije tehničke standarde kako bi osigurao sigurnost podataka, a posebno u dijelu zaštite vaših ličnih podataka od rizika dostupnosti trećim licima prilikom njihovog prenosa. Svaka od ovih mjera se na odgovarajući način ažurira primjenom najsuvremenijih tehnologija. (4) Prikupljanje ličnih podataka tokom posjete našoj stranici Prilikom posjete našoj web stranici, isključivo u informativne svrhe, mi prikupljamo isključivo podatke koje su dostupni putem vašeg web pretraživača prilikom posjete našoj web stranici. Tu spadaju slijedeći podaci: IP adresa Datum i vrijeme pristupa Razlika u vremenskoj zoni u odnosu na Greenwich srednje vrijeme (GMT) Sadržaj zahtjeva (određene stranice) Status pristupa/šifra HTTP statusa Količina podataka koja se prenosi u svakom slučaju Web stranica sa koje je zahtjev upućen Pretraživač Operativni sistem i njegov interface Jezik i software verzija pretraživača (5) Kolačići „Kolačiči“ se također pohranjuju u vašem računaru tokom korištenja web stranice. Kolačići su male tekstualne datoteke koje se pohranjuju na vašem hard disku putem kojeg koristite vaš web pretraživač i putem kojeg pojedine informacije dolaze do administratora posjećene web stranice koji postavlja kolačiće (u ovom slučaju, do nas). Kolačići ne mogu izvršavati programe niti prenositi računalne viruse na vaše računalo. Njihova svrha je da korisniku olakšaju korištenje Interneta i učine ga efikasnijim. (6) Korištenje usluga Google Analytics i Google Tag Manager-a (1) Ova web stranica koristi Google Analytics, Google, Inc. (“Google”) analitički web servis uslugu. Google Analytics koristi „kolačiće” koji su tekstualne datoteke pohranjene na vašem računalu kako bi pomogle u analizi načina korištenja web stranice. Prikupljene kolačiće koji sadrže podatke o vašem korištenju web stranice (uključivo i podatke o vašoj IP adresi) Google prenosi i memorira na serverima koji se nalaze u SAD. U slučaju aktiviranja IP anonimizacije, Google skraćuje/anonimizira poslednjih osam elemenata IP adrese za države članice Evropske unije, kao i ostale stranke Sporazuma u Europskoj ekonomskoj zoni. Samo u izuzetnim slučajevima se puna IP adresa šalje i skraćuje preko Google servera u SAD. U ime providera web stranice, Google će koristiti ove podatke za potrebe procjene vašeg načina korištenja web stranice, za sastavljanje izvještaja o aktivnostima na web stranici potebnih operaterima web stranice i radi pružanja ostalih usluga vezanih uz način korištenja web stranice i korištenja Interneta za potebe providera web stranice. (2) Google neće povezivati vašu IP adresu niti sa jednim drugim podatkom kojim Google raspolaže. (3) U mogućnosti ste odbiti korištenje kolačića odgovarajućim podešavanjima vašeg web pretraživača. Međutim, molimo vas imajte u vidu da ako to učinite, moguće je da nećete moći koristiti sve funkcije ove web stranice. (4) Osim toga, možete sprečiti Google-ovo preuzimanje i korištenje podatke koje kolačići prikupljaju a koji su povezani sa vašim korištenjem web strance (zajedno sa kolačićima i IP adresom) kao i obradu podataka koju Google provodi na način da instalirate instalirate dopunski modul za pretraživač koji možete naći na web adresi https://tools.google.com/dlpage/gaoptout?hl=en-GB (5) Ova web stranica koristi Google Analytics sa ekstenzijom “_anonymiseIp()”. Ovim putem se IP adrese skraćuju prije daljnje obrade, čime se isključuje mogućnost direktnog povezivanja sa koristnikom. (6) Google Analytics se koristi u skladu uvjetima definiranim sporazumom između nadležne Njemačke agencije za zaštitu podataka i tvrtke Google. Dodatne informacije o nadležnom web provideru su: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irska, faks: +353 (1) 436 1001. Uvjete korištenja možete naći na: http://www.google.com/analytics/terms/; definiciju zaštite privatnosti podataka na: https://support.google.com/analytics/answer/6004245?hl=en ; a izjavu o privatnosti na: https://www.google.com/intl/en-GB/policies/privacy/. (7) Korištenje usluga Google Tag Manager-a: Google Tag Manager je sustav putem kojeg učesnici na tržištu mogu postaviti web tagove putem odgovarajućeg sučelja. Tool Tag Manager, koji implementira tagove je domena koja ne koristi kolačiće i koja ne prikuplja osobne podatke. Ovaj alat omogućava da oslobodite druge tagove koji eventualno mogu samostalno prikupljati podatke. Google Tag Manager ne pristupa ovim podacima. Ukoliko se započne postupak deaktiviranja na razini domene ili kolačića, to će ostati na snazi za sve tagove za praćenje koji se koriste putem Google Tag Manager-a. http://www.google.com/tagmanager/use-policy.html (7) Korištenje funkcija sa naše web stranice Ukoliko kontaktirate TERRA BiH d.o.o., kao i druge povezane objekte i distributere koristeći elektronsku poštu ili obrazac za kontakt, mi ćemo pohraniti adresu vaše elektronske pošte i ako ih učinite dostupnim, vase ime i broj telefona, kako bi mogli odgovoriti na vaša pitanja. (8) Pravo na informacije (1) U svako vrijeme, imate pravo zatražiti informacije o podacima koje smo pohranili a koji se odnose na vas, kao i o porijeklu tih informacija, primaocima ili kategorijama njihovih primalaca i svrhi njihovog memorisanja. (2) Ukoliko ste dali pristanak za korištenje podataka, možete ga u bilo kojem trenutku opozvati. (3) Molimo vas da sve zahtjeve za dobijanje informacija, upite ili primjedbe u vezi sa obradom informacija, uputite putem elektronske pošte na: office.ba@terra-world.com. Ukoliko imate pitanja u vezi sa postupanjem sa vašim ličnim podacima, možete se obratiti našem suradniku za zaštitu podataka. Zajedno sa svojim timom, on će odgovoriti na zahtjeve za dobijanjem informacija, sugestije ili eventualne pritužbe. (9) Suradnik za zaštitu podataka Suradnik za zaštitu podataka za TERRA BiH d.o.o.