http___www.tme.eu_hr_help_1797-e-rachuni__1.xml
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Terms and conditions of using electronic invoices in TME Sp. z o.o. Definitions TME sp. z o.o. - Transfer Multisort Elektronik Sp. z o.o., with its seat at Ustronna 41, 93-350 Łódź; registered in the National Court Register kept by the District Court for Łódź-Śródmieście under KRS no. 0000165815, NIP 729-010-89-84, Regon 473171710, share capital value: 3 300 000 PLN Using electronic invoices in TME sp. z o.o. – issuing, notification on issuing and providing Clients with e-Invoices by TME sp. z o.o. according to binding provisions of Polish law in a manner that guarantees authenticity of origin and content integrity, as well as legibility of invoices. e-Invoice – sales VAT invoice, VAT invoice correction, prepayment VAT invoice as well as prepayment VAT invoice correction, in the form of electronic document (in PDF format), which meets requirements indicated in the Act of 11 March 2004 on the Goods and Services Tax (consolidated text: Journal of Laws of 2011, No. 177, item 1054 as amended). Client – entity that maintains trade cooperation with TME Sp. z o.o.; e-mail address – electronic mail account given by the Client in his/her submitted Declaration of approval for issuing and sharing e-Invoices, a Declaration of the withdrawal of consent to issuing and sharing invoices in electronic form or Declaration of change of the e-mail address, to which the download link to the e-Invoice is sent. Bodies authorized to control – bodies of public authority, which are authorized based on mandatory provisions of law to request TME Sp. z o.o. or the Client to share data, required by the provisions of law, which are necessary to carry out the procedures defined by respective regulations, and in particular the procedure provided for by the Act of 29 August 1997, Polish Tax Code (consolidated text: Journal of Laws of 2005, No. 8 item 60 as amended). Consumer – natural person making legal transactions, which are not directly related to his/her business or professional activity. General provisions The Terms and Conditions specify the principles for issuing and making e-Invoices available by TME Sp. z o.o. for its Clients. Client may benefit from the possibility of issuing and making e-Invoices available by TME sp. z o.o. on the condition that he/she jointly meets the requirements listed in sections a-f below: a) access to a computer with internet connection and software (web browser) which allows to access Internet service of TME Sp. z o.o.; b) getting acquainted with these Terms and conditions, available on the Internet service and observing the provisions thereof; c) installation of software, which allows viewing PDF files. d) submitting a Declaration of approval for issuing and sharing invoices in electronic form; e) providing e-mail address in the above-mentioned (Sec. d) declaration, to which notifications of issuing and making e-Invoices available are to be sent; f) activating e-Invoice via the link received to the e-mail address. Template of Declaration of approval for issuing and sharing invoices in electronic form, Declaration of change of e-mail address to which the download link to the e-Invoice is sent, Declaration of withdrawal of consent to issuing and sharing invoices in electronic form and these Terms and conditions are available at the following website www.tme.eu in the section "Your account" -> "e-Invoice" The Declaration of approval for issuing and sharing invoices in electronic form or of its withdrawal shall be submitted by the Client in one of the forms presented below: -(a) Client sends signed declaration by mail to: Transfer Multisort Elektronik Sp. z o.o., Ustronna 41 or (b) Client files signed declaration at the reception in TME sp. z o.o. headquarters in Łódź, at Ustronna 41. or (c ) Client sends the signed declaration by fax to the no.: +48 42 645 54 70 or (d) Client sends the scan of the signed declaration to the email address: e-invoice@tme.eu or (e) by logging into the www.tme.eu website and by defining in "Your account" - "e-Invoices" section the e-mail address to which the links are to be sent that allows the Client download the e-Invoice in PDF format. The Declaration of approval for issuing and sharing invoices in electronic form, Declaration of withdrawal of consent to issuing and sharing invoices in electronic form, and Declaration of change of email address to which the download link to the e-Invoice is to be sent should be signed according to the principles of Client’s representation; and in the case of legal persons and organizational units, which do not have legal personality, and which are granted legal capacity by the provisions of law, it should be signed according to the principles listed in the respective register or through duly authorized representative. Conditions for issuing invoices and electronic documents. TME Sp. z o.o. after issuing e-Invoices shall send to the e-mail address; the unique link that allows the Client download e-Invoices in PDF format from www.tme.eu website through an encrypted connection. This link will remain active (will allow to download invoice) for 24 hours from its first use. TME Sp. z o.o shall attach to the message containing the link referred to in Sec. 1 above preview of the e-Invoice in PDF format. Note, however, that the authenticity of origin and content integrity of the e-Invoice is only guaranteed for a document obtained via the link referred to in Sec. TME Sp. z o.o. will provide an option for Clients who have an active account on www.tme.eu site to download e-Invoices after logging in. All payment deadlines will be counted from the date provided on the e-Invoice. E-Invoice shall be deemed as delivered to the Client the moment; the message containing a unique link allowing to download the e-Invoice from the Internet site is sent to the Client. The submission by a Client of the Declaration of approval for issuing and sharing invoices in electronic form does not waive the rights of TME Sp. z o.o. to issue and send printed paper invoices, especially in a situation, whereby issuing an e-Invoice is impossible for technical reasons. In the case of a request to issue duplicates of e-Invoice, the document shall be issued in paper form. TME Sp. z o.o. shall begin issuing e-Invoices no sooner than after the Declaration of approval for issuing and sharing of invoices in electronic form has been registered and shall issue and send them no later than the date of registering the withdrawal of the mentioned approval. Change of e-mail address and resignation Change of the e-mail address to which notifications of issuing and making e-Invoices available are sent, by submitting a Declaration of change of the email address to which the e-Invoice download link is sent, and may be performed in the manner indicated in § 2 Sec. 4 of these Terms and conditions. In the case of failure to notify TME Sp. z o.o. of the change of e-mail address, e-Invoice shall be deemed as delivered to the previous address given by the customer in the Declaration of approval for issuing and sharing invoices in electronic form. This provision does not apply to consumers. The client may resign from the option of receiving e-Invoices by submitting the Declaration of withdrawal of consent to issuing and sharing invoices in electronic form in a manner indicated in § 2 Sec. 4 of these Terms and conditions. TME Sp. z o.o. shall stop issuing e-Invoices on the day of registering the revocation of Declaration of approval for issuing and sharing invoices in electronic form, but not later than within 30 days from the date following the day on which TME Sp. z o.o. received the mentioned declaration. Renewed activation of the option to receive e-Invoices requires resubmitting a Declaration of approval for issuing and sharing invoices in electronic form by the Client again. Sharing e-Invoices/e-Documents. In order to ensure safety of issuing and sharing e-Invoices as well as enabling potential control from the bodies authorized to perform it, both TME Sp. z o.o. and Client, each on their account, are obliged to store e-Invoices for the period required by law. TME Sp. z o.o. shall share e-Invoice with Client for the period of 6 years since the end of the year, in which such e-Invoice was issued. TME Sp. z o.o. shares e-Invoices through Internet service in a manner that allows Client, in particular: a) viewing of the document’s content in legible form (graphic presentation in PDF), b) possibility to generate document printout c) possibility to download the document (saving PDF file on a local drive) TME sp. z o.o. shall register each downloading of the file from the Internet service. Complaints Complaints concerning the functioning of the electronic invoice availability system in TME sp. z o.o. should be filed to the e-mail address e-invoice@tme.eu Complaint filing should include: a) indication of the entity that files complaint; b) description of the incident, behaviour subject to complaint. Complaints shall be processed immediately not later than within 10 working days. Response to complaint shall be directed to the e-mail address through which the complaint has been filed. Personal data protection Transfer Multisort Elektronik sp. z o.o. with its seat in Łódź at Ustronna 41 is an administrator of Clients’ personal data passed because of activation and use of electronic invoices in TME Sp. z o.o. The provision of personal data by the Client (first name, last name, place of residence, e-mail address) is voluntary, but failure to do so makes the use of electronic invoices in TME Sp. z o.o. impossible. Processing Clients’ personal data is undertaken exclusively for the purpose and to the extent necessary to use electronic invoices in TME Sp. z o.o. and in the case when it is necessary to fulfil legally justified objectives realized by TME sp. z o.o. according to the Terms and conditions and effective provisions of law, Act on personal data protection in particular. Clients’ personal data are processed while observing the principles provided for by the provisions of the Personal Data Protection Act and the provisions of the Terms and conditions – based on Client’s consent. The Client expresses the consent by sending filled up forms representing appendices to these Terms and conditions or by updating his/her personal data. TME sp. z o.o. applies adequate technical and organisational means in securing personal data against their disclosure to unauthorized third parties, processing in violation of law, loss, damaging or destruction. Personal data stored in the system may also be made available to respective state authorities, upon their request, as per effective provisions of law. Clients have the right to access the contents of their personal data which were made available by them for the purpose of using electronic invoices in TME Sp. z o.o., and the right to update the contents of such data. In the cases provided for by the Personal Data Protection Act, Clients have the right to object processing of their personal data, the right to demand termination of personal data processing and the right to demand their removal, in particular when they are incomplete, out-of-date, false or were collected in violation of rules or otherwise are already useless to the purpose for which they have been collected. Final provisions. The client undertakes to keep the e-mail address for as long as he/she uses the electronic invoices of TME Sp. z o.o. in a state that allows to receive messages from servers of TME sp. z o.o., TME Sp. z o.o. shall not be liable for damages resulting from the failure to observe the provisions of these Terms and conditions by the Client, and in particular shall not be liable for damages resulting from any mistakes in the Declaration of approval for issuing and sharing invoices in electronic form. These Terms and conditions do not apply to consumers. TME sp. z o.o. may amend these Terms and conditions and suspend or terminate the option to use TME Sp. z o.o. electronic invoices for an important reason, in particular in the case of change of effective provisions of law. Changes in these Terms and conditions and suspension or termination of the use of TME Sp. z o.o. e-Invoice service shall not compromise the rights acquired by Clients. Any changes will be published on the website www.tme.eu Possible disputes related to these Terms and conditions will be solved by the court having jurisdiction over TME Sp. z o.o. seat. This provision does not apply to consumers. Regulations and any amendments thereto shall be deemed effective as of the date of their publishing on www.tme.eu website. This provision does not apply to consumers. [date of publication 18.08.2014]
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pomoć E-računi Usługa e-faktura dostupna je klijentima TME Sp.z.o.o. Upravljanje usługom e-faktura obavlja se u karaici "Tvoj račun" -> "E-računi". Da biste aktivirali funkciju, morate, dati suglasnost za primanje e-faktura, označavajući dati okvir i unijeti svoju e-mail adresu, na koju želite da bude poslati e-mail sa linkom za direktno preuzimanje download e-faktura u PDF formatu. Zatim kliknite na aktivacijski link u poruci. E-fakture su dostupne za preuzimanje u šifriranj https vezi, kako bi potvrdili njihovu autentičnost i vjerodostojnost. Pristankom na gumb primanje e-faktura, automatski odustajete od primanja faktura (prodajni, korigirajućih i predplata) u papirnatom obliku. Svako ispostavljanje fakture u TME uzrokuje automatski i slanje fakture na adresu navedenu na obrascu e-pošte s linkom za neposredno preuzimanje u PDF formatu. Link je aktivan 24 sata nakon prvog korištenja. Uz poruku koja sadrži link, o kojem je riječ u prethodnoj rečenici će biti dodata PDF datoteka koja predstavlja pregled e-Faktura. Nakon tog vremena, preuzimanje fakture u PDF formatu će biti dostupno samo nakon prijave na stranice, u "Povijest prodaje". Svako preuzimanje e-fakture bilježi se u računalnom sustavu TME Sp. z o.o. Za deaktiviranje usluge, e-fakture, treba koristiti "deaktiviraj usluga e-fakture", kao što je definirano uz e-mail adresu. Korištenje usluga e-fakture je također moguće za korisnike koji nemaju pristup aktivnim on line internet računu na stranici TME. Detaljne informacije možete naći u priloženim dokumentima. Uvjeti korištenja elektroničkih faktura u TME Sp. z o.o. Pitanja i nedoumice treba poslati na adresu e-faktury@tme.eu ili na službu kontakta s klijentima export@tme.eu. Možete nas također kontaktirati na broj telefona +48 42 645 54 44. Za klijente koji ne posjeduju aktivni pristup kontu TME, šaljemo dokumente koji omogućuju korištenje usluge e-faktura. IZJAVA o prihvatanju izdavanja i preuzimanja elektroničke fakture (EN) IZJAVA o promjeni e-mail adrese na koju je poslan link za preuzimanje e-faktura (EN) IZJAVA o povlačenju suglasnosti za izdavanje i preuzimanje faktura u elektroničkom obliku (EN)