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Politika privatnosti OPĆENITO TERRA Jaska d.o.o. Ulica Kralja Tomislava 20 HR-10454 Strmec Samoborski, office.hr@terra-world.com (u daljem tekstu: "TERRA", "mi", "nas", "naš"), poštuje Vašu privatnost i Vaše osobne podatke. TERRA na taj način poštuje primjenjive odredbe o zaštiti, obradi i povjerljivosti osobnih podataka, kao i sigurnosti podataka, a posebno Zakonom o zaštiti podataka, Općom uredbom o zaštiti podataka ("GDPR") i Zakonom o telekomunikacijama. Zadovoljstvo nam je što posjećujete našu web stranicu i da ste zainteresirani za našu tvrtku. Zaštitu Vaših osobnih podataka ozbiljno shvaćamo. Želimo da se osjećate ugodno i sigurno kada posjetite naše internetske stranice. Mi sa osobnim podacima postupamo u skladu sa propisima o zaštiti osobnih podataka. Web stranice tvrtke TERRA Jaska d.o.o. mogu sadržavati veze na web stranice drugih davatelja usluga koje nisu obuhvaćene ovom izjavom o zaštiti osobnih podataka. Svrha i opseg prikupljanja podataka, kao i daljna obrada i korištenje Vaših osobnih podataka pripadaju u odgovornost nadležnih operatera. Pojedinosti potražite u njihovim informacijama o zaštiti osobnih podataka. U daljem tekstu obavijestit ćemo Vas koje osobne podatke možemo prikupljati i u koje svrhe se oni mogu obrađivati tijekom Vaše posjete i korištenja naše web stranice www.terra-world.com ("web-stranica"). ŠTO SU OSOBNI PODACI? Osobni podaci su informacije koje se mogu koristiti samostalno ili sa drugim informacijama, kako bi se identificirala fizička ili pravna osoba (npr. ime i prezime, e-pošta ili IP adresa). PRIKUPLJANJE OSOBNIH PODATAKA TIJEKOM INFORMATIVNOG KORIŠTENJA Tijekom samo informativne upotrebe web stranice, ne prikupljamo nikakve podatke, osim sa informacijama sa kojima Vaš preglednik komunicira kako bi omogućio Vaš posjet web stranici. Ti podaci su kako slijedi: IP adresa Datum i vrijeme zahtjeva Razlike u vremenskoj zoni u usporedbi s Greenwich Mean Time (GMT) Sadržaj zahtjeva (određena strana) Status pristupa/HTTP šifra statusa Količina podataka prenesena u svakom pojedinom slučaju Web stranica sa koje dolazi zahtjev Preglednik Operativni sustav i njegovo sučelje (interface) Jezik i verzija software preglednika Ostali osobni podaci prikupljaju se i koriste isključivo uz Vaš pristanak (npr. za slanje newslettera ili informacija o događajima) i u onoj mjeri u kojoj je to potrebno. Svoju izjavu o suglasnosti možete povući u bilo kojem trenutku i sa učinkom u budućnosti (npr. e-poštom na office.th@terra-world.com). KAKO KORISTIMO VAŠE INFORMACIJE? U slučaju da kontaktirate TERRA Jaska d.o.o., uključujući sve identificirane objekte i distributere, putem e-pošte ili obrasca za kontakt, pohranit ćemo Vašu e-mail adresu i, ako je predočeno, Vaše ime i telefonski broj kako bismo mogli odgovoriti na Vaša pitanja. Prikupljene dnevne datoteke koriste se samo za statističke procjene u agregiranom obliku u svrhu rada, sigurnosti i optimizacije web stranice (prevladavajući legitimni interesi). (1) Ova web stranica koristi Google Analytics, web-analitika koju pruža Google, Inc. Google Analytics koristi "kolačiće," a to su tekstualne datoteke koje se postavljaju na Vaše računalo kako bi pomogle web stranici da analizira kako korisnici upotrebljavaju web stranicu. Informacije generirane kolačićima o Vašoj upotrebi (uključujući Vašu IP adresu), Google će prenjeti i pohraniti na serverima u Sjedinjenim Državama. U slučaju aktiviranja IP anonimizacije, Google će sakriti/anonimizirati zadnji oktet IP adrese za države članice Europske unije, kao i druge strane potpisnice Ugovora o Europskom ekonomskom prostoru. Samo u iznimnim slučajevima Google poslužitelji šalju i skraćuju punu IP adresu u SAD-u. U ime web stranice pružatelja usluga, Google će koristiti ove informacije u svrhu vrednovanja Vaše upotrebe web stranice, izradom izvještaja o aktivnosti web stranice za web stranicu operatere i pružanjem drugih usluga koje se tiču web stranice aktivnosti i korištenja interneta web stranice operatera. (2) Google neće povezivati Vašu IP adresu sa bilo kojim drugim podacima koje posjeduje Google. (3) Možete odbiti korištenje kolačića odabirom odgovarajuće postavke na Vašem pregledniku. Međutim, molimo da imate u vidu da ako to učinite, da možda nećete moći koristiti punu funkcionalnost ove web stranice. (4) Također, možete spriječiti Google da prikuplja i koristi podatke generirane pomoću kolačića, a koji se odnose na Vašu upotrebu web stranice (uključujući kolačiće i IP adresu), kao i obrade podataka od strane Google-a preuzimanjem i instaliranjem dodatnih komponenti preglednika koje su dostupne na adresi https://tools.google.com/dlpage/gaoptout?hl=en-GB (5) Ova web stranica koristi Google Analytics sa oznakom tipa datoteke "_anonymiseIp()". IP adrese su skraćene prije daljnje obrade, isključujući izravne reference na osobe. (6) Korištenje sistema Google Tag Manager (menadžer oznaka): Google Tag Manager je sistem pomoću kojeg trgovci mogu administrirati web stranice korištenjem sučelja. Tool Tag Manager, koji implementira oznake, je domena bez kolačića i sam ne prikuplja podatke koji identificiraju osobne podatke. Ovaj alat omogućuje izdavanje drugih oznaka koje mogu same prikupljati podatke. Google Tag Manager ne pristupa ovim podacima. Ako dođe do deaktivacije na nivou domena ili kolačića, ostaje na snazi za sve oznake za praćenje koje su implementirane preko Google Tag Manager. (7) Korištenje MailChimp Što se tiče aktivnosti obrade podataka u e-mail marketingu, koristimo MailChimp kako bismo Vam poslali informacije o novim proizvodima, posebne ponude ili pozivnice. Oni se nalaze izvan EU i skladište podatke koje mi osiguravamo i analiziraju reakciju (ponašanje). Prijenos podataka se bazira na elektronskom ugovoru u skladu sa standardnim klauzulama EU ugovora. Ovdje se nalaze Terms of Use (Uvijeti korištenja) i Privacy Policy of MailChimp (MailChimp politika zaštite privatnosti). Svako daljnje korištenje Vaših osobnih podataka podliježe isključivo Vašoj suglasnosti. LIVELINK Kao diler JCB-a, imamo pristup informacijama o proizvodima JCB na JCB LiveLink-u, gdje ćemo unijeti informacije o uslugama JCB proizvoda u takvom sistemu na osnovi suglasnosti koju ste dostavili JCB-u kada ste kupili neki JCB proizvod. Kontrolor podataka pri ovoj obradi podataka je JCB Sales Limited, reg. br. društva: 0792807, registrirano sjedište JCB World Headquarters, Lakeside Works, Rocester, Uttoxeter, Staffordshire ST14 5JP, UK. KOLAČIĆI Kolačići se također pohranjuju na Vašem računalu dok koristite web stranicu. Kolačići su male tekstualne datoteke koje se pohranjuju na Vašem hard disku u kombinaciji s preglednikom koji koristite i putem kojeg određene informacije teku do subjekta postavljanjem kolačića (mi, u ovom slučaju). Kolačići ne mogu izvršavati programe niti prenijeti viruse na Vaše računalo. Njihova svrha je da svoje prisustvo na internetu što više prilagode korisniku i učine ga efikasnijim. DA LI DIJELIMO VAŠE INFORMACIJE SA DRUGIMA? Nećemo dijeliti Vaše osobne podatke prikupljene tijekom korištenja web stranice s drugima, osim ako to nije potrebno za ispunjavanje naših obveza ili ako se to ne zahtjeva da bi se postupilo u skladu sa važećim zakonima / zahtjevima državnih tijela. KAKO ŠTITIMO OSOBNE PODATKE? Radimo sve što je u našoj moći kako bi Vaš posjet našim stranicama i njegovoj upotrebi bio što sigurniji. TERRA Jaska d.o.o. primjenjuje najnovije tehničke mjere kako bi se osigurala sigurnost podataka, a posebno zaštita Vaših osobnih podataka od rizika tijekom prijenosa podataka i pristupa informacijama treće strane. Sve ove mjere su ažurirane u odgovarajućoj mjeri i odgovaraju trenutnom stanju tehnologije. VAŠA PRAVA U skladu s GDPR, imate pravo pristupa, ispravljanja, brisanja, ograničenja obrade i prenosivosti podataka, kao i pravo na prigovor. U svakom trenutku imate pravo zatražiti informacije o Vašim podacima koji su pohranjeni kod nas, podatke o podrijetlu informacija, primateljima ili kategorijama primatelja kojima su informacije proslijeđene, te informacije o svrsi pohrane. Molimo da uputite sve zahtjeve za informacijama, upite o podacima ili pritužbama vezano za obradu podataka, na e-mail adresu: office.hr@terra-world.com. Također možete povući izjavu o suglasnosti u bilo koje vrijeme, bez navođenja razloga, kako biste spriječili daljnju obradu Vaših osobnih podataka prikupljenih i korištenih na temelju izjave o suglasnosti. SKLADIŠTENJE PODATAKA Vaši će podaci biti izbrisani na kraju sedme godine nakon posljednjeg računovodstvenog postupka. Podaci prikupljeni za marketinške aktivnosti bit će korišteni tri godine i bit će izbrisani zauvijek. Ako Vaši osobni podaci više nisu potrebni, bit će izbrisani u našim sustavima i dokumentaciji ili će biti podložni anonimizaciji kako bi izbjegli vašu identifikaciju. ZAVRŠNE ODREDBE U skladu s daljnjim razvojem Interneta, TERRA će nastaviti s usklađivanjem svoje politike zaštite privatnosti u skladu s tim. Pravovremeno ćemo objavljivati promjene u tom smislu na našoj web stranici. Dakle, trebali bi redovito posjećivati našu web stranicu i informirali se o trenutačnoj verziji politike zaštite privatnosti.