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Privacy Policy This privacy policy sets out how Favourbrook uses and protects any information that you give Favourbrook when you use this website. Favourbrook is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Favourbrook may change this policy from time to time by updating this page. We will ensure that any significant changes in the way we treat personal information by sending a notice to your account’s primary email address or by placing a prominent notice on our website. If we choose to send an email, you will receive the email even if you are not subscribed to our email mailing list. What we collect We may collect the following information: - name - contact information including email address - demographic information such as postcode, preferences and interests - other information relevant to customer surveys and/or offers For the exhaustive list of cookies we collect see the List of cookies we collect section. What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: - Internal record keeping. - We may use the information to improve our products and services. - We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided only if you have asked us to do so. - From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: - Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do or do not want the information to be used by anybody for direct marketing purposes - If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@favourbrook.com We do not rent, sell or share personal information about you with other people or companies except; to provide products or services you’ve requested from our website or instore, when we have your permission, or under the following circumstances: - We are responding to legal action and exercising our rights to defend legal claims. - We are investigating, preventing, or taking action against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise requested by law. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Piccadilly Arcade London SW1Y 6NH. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. At any time you can edit your Favourbrook account information, including your address and contact details. You cannot change the name, address, contact details of existing order details of existing orders, but you can change your order by contacting info@Favourbrook.co.uk. We reserve the right to send you certain communications that we consider to be part of our service to your account without allowing you to opt out of receiving them. This communication will provide you with information such as: the status of your order, the status of your refund and other administrative messages. You can remove your account to stop receiving these messages. Please note that if you place an order with this site we will keep a secure and permanent record of your details as entered at the time of order purely for financial purposes. Third Party Data Processors We have chosen a secure set of digital partner to help us provide the best possible service to you online and in-store. These partners could be one of the following: - Business partners, licensees, suppliers, service providers and sub-contractors for the performance of any contract we enter into with them or you. Third parties are only authorised by us to use or disclose the information we provide them, to the extent necessary to perform services on our behalf or comply with legal requirements. - Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about you. - Analytics and search engine providers that assist us in the improvement and optimisation of our site. - Third party fraud screening agents for the purpose of assessing your credit score where this is a condition of us entering into a contract with you. Third Party Companies That Use Cookies We have relationships with carefully selected third parties who may also set cookies during your visit to be used for remarketing purposes – in other words to show you different products and services based on what you appear to be interested in. This type of advertising is designed to provide you with a selection of products based on what you’re viewing on this site, these products are then presented to you by our business partners when you visit other selected websites. The adverts may highlight products you’ve viewed, alternative styles and colours, as well as products from other categories deemed relevant to your browsing history. The technology behind these adverts is based on cookies. Third Party Company List By navigating our site you agree to the above data handlers handling your data. If Bayertree is acquired by or merged with another company, we will notify you before information about you is transferred and becomes subject to a different privacy policy. The information we don't collect Credit/Debit Card Information - we use a third party payment processor to handle this information securely. None of your Credit/Debit card information is stored anywhere on this site. How do we protect your data - We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. For example, all information you provide to us is stored on our secure servers and any payment transactions will be encrypted. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. - Unfortunately, however the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. - Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. - Children under the age of eighteen may not shop on this website without the consent of their legal representatives. How long do we keep your information for? - We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. - To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. - In some circumstances you can ask us to delete your data. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. List of cookies we collect The table below lists the cookies we collect and what information they store.
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Posvećeni smo zaštiti vaše privatnosti. Ukoliko od vas zatražimo da nam pri korištenju ove stranice otkrijete određene informacije po kojima možete biti identificirani, budite uvjereni da će se ti podaci koristiti samo u skladu s ovim pravilima o privatnosti. Ova pravila možemo povremeno mijenjati na način da ažuriramo ovu stranicu. Preporučamo s vremena na vrijeme provjeriti ovu stranicu kako biste se uvjerili da ste suglasni s eventualnim promjenama. Što prikupljamo Možda ćemo od vas prikupiti ove podatke: - Ime, prezime i zanimanje - Kontakt podatke, uključujući adresu elektronske pošte - Podatke o vašoj kreditnoj ili debitnoj kartici - Broj mobitela i podatke o mreži - Ostale podatke bitne za ispitivanje tržišta i/ili posebne ponude Šro radimo s podacima koje prikupimo Ove podatke trebamo kako bismo bolje razumjeli vaše potrebe i pružili vam bolju uslugu, posebice iz ovih razloga: - Vaši podaci će nam omogućiti da vam pružimo pristup svim dijelovima naše sranice i omogućimo usluge koje ste zatražili. - Vaši će nam podaci također omogućiti da vam izdamo račun i da vas po potrebi kontaktiramo u vezi vaših narudžaba i statusa vašeg računa kod nas. - Podatke možemo koristiti i kako bismo administrirali, poboljšali i razvili naše proizvode i usluge. - Konkretno, te podatke možemo koristiti kako bismo vas kontaktirali u vezi vaših mišljenja o našim uslugama, ili kako bismo vas obavijestili o bitnim promjenama ili unapređenjima naše stranice ili naših usluga. - Povremeno vam možemo putem elektronske pošte poslati promotivne poruke o novim proizvodima, posebnim ponudama ili drugim informacijama koje mislimo da će vas zanimati da primite na adresu elektronske pošte koju ste nam dali. - Povremeno, vaše podatke možemo koristiti u svrhe ispitivanja tržišta. Kontaktirati vas možemo elektronskom poštom, telefonom, faksom ili poštom. Dobivene informacije možemo iskoristiti za prilagođavanje stranice u skladu s vašim interesima. - Interno praćenje korisnika i prometa na stranici. Sigurnost Posvećeni smo sigurnosti vaših podataka. Kako bismo spriječili neovlašten pristup ili otkrivanje, implementirali smo odgovarajuće fizičke, elektronske i upravne postupke koji čuvaju i štite vaše podatke koje prikupimo preko internetske stranice. Vaše podatke ćemo zadržati u razumno dugom roku ili koliko god dugo zakon propisuje. Kako koristimo kolačiće (cookies) Kolačić (cookie) je mala datoteka koja traži dopuštenje da se smjesti na tvrdom disku vašeg računala. Jednom kad na to pristanete, datoteka se sprema i pomaže pri analizi internetskog prometa ili vas obavještava kad posjetite pojedinu stranicu. Kolačići omogućuju web aplikacijama da reagiraju na vas kao pojedinca. Web aplikacija može prilagoditi svoj rad vašim potrebama, željama i preferencijama prikupljajući podatke o vašim navikama na internetu. Kolačiće za praćenje prometa koristimo da bismo utvrdili koje stranice se koriste. Ovo nam pomaže analizirati promet na stranici i poboljšati samu stranicu u skladu s vašim potrebama. Ove informacije koristimo samo u svrhe statističke analize, nakon čega se podaci brišu iz sustava. Kolačići nam pomažu da vam pružimo bolje iskustvo pri korištenju naše stranice, omogućavajući nam da pratimo koje stranice smatrate korisnima, a koje ne. Kolačić nam ni na koji način ne daje pristup vašem računalu niti podatke o vama, osim onih koje sami birate podijeliti s nama. Imate mogućnost prihvatiti ili odbiti kolačiće. Većina internetskih preglednika automatski prihvaća kolačiće, ali obično ih možete prilagoditi da odbijaju kolačiće ako tako želite. Ovo vas može spriječiti da u potpunosti iskoristite stranicu. Poveznice na druge stranice Naša stranica može sadržavati i poveznice na druge zanimljive stranice. Međutim, imajte na umu da jednom kad napustite našu stranicu preko tih poveznica, mi nemamo kontrolu nad tim drugim stranicama. Stoga nismo odgovorni za zaštitu i privatnost bilo koje informacije koju pružite prilikom posjećivanja tih stranica, a te stranice nisu predmet ove izjave o privatnosti. Savjetujemo vam da s oprezom pristupate tim stranicama i provjerite njihove izjave o privatnosti. Kontrola vaših osobnih podataka Ukoliko želite ograničiti prikupljanje ili korištenje vaših osobnih podatka, na raspolaganju su vam ove mogućnosti: - Kad god se od vas zatraži da ispunite formular na stranici, označite kućicu kojom izjavljujete da ne želite da se ti podaci koriste u svrhe izravnog marketinga - Ako ste prethodno pristali na korištenje vaših osobnih informacija u svrhe izravnog marketinga, ukoliko se predomislite obavijestite nas što skorije poštom ili elektronskom poštom Nećemo prodavati, distribuirati ili iznajmljivati vaše osobne podatke trećim stranama osim uz vaš pristanak ili ako smo na to obvezni po zakonu. Ukoliko nam izrazite želju za time, vaše osobne podatke možemo koristiti kako bismo vam slali promotivne informacije o trećim stranama koje smatramo da će vam biti zanimljive. Pristup i ažuriranje Imate pravo na uvid u informacije koje se čuvaju o vama i možete od nas zatražiti sve potrebne izmjene kako bi se osiguralo da su podaci točni i ažurni. Kontakt Sve komentare, upite i zahtjeve molimo da uputite na: Tele Focus d.o.o. Tartinijeva 15 Pula, Hrvatska Email: .(JavaScript must be enabled to view this email address) Ukoliko smatrate da je bilo koja informacija o vama koju imamo u posjedu netočna ili nepotpuna, molimo kontaktirajte nas što skorije. Sve netočne informacije bit će smjesta ispravljene.