http___www.tme.eu_hr_help_1742-panel-neisporuchenih-proizvoda__1.xml
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Help Undelivered products panel Until the moment of printing the purchase document (invoice) all the products ordered by phone, fax, e-mail, via web page or personally are visible in the form of a list as “Undelivered products panel” Each product in this panel has its specific status. The following realization stages of products have been specified: - products being ordered - products in the open order. It is possible to modify them in the cart. - products released in the warehouse - directed to realization, in the course of realization, not possible to modify on-line - products waiting for desired shipment date - waiting for a customer’s desired delivery date - products waiting for confirmed shipment date - waiting for delivery date, confirmed by the TME system - products waiting for payment - specified in the pro forma invoice, waiting to be shipped after balancing - problems with pro forma invoice creation. Please, contact a TME employee - product that should be specified in the pro forma invoice. It is locked against edition until cleared out by the operator. - delivery blocking. Please, contact a TME employee - product blocked from the shipment. - in order to activate your shipment, please contact a TME employee - product blocked against shipment on a customer’s request. Delivery realized on request only. - in order to settle the date of the product collection, please contact a TME employee. The product is waiting to be collected in TME. Shipment realized after collection confirmation on a given day only. - the product has been entered but there is no reservation because of credit control blockige. Please, contact a TME employee - the system did not approve the delivery date because of exceeding the granted credit limit. - the product reserved but the shipment ceased because of credit control blocking. Contact the operator - the shipment ceased because of credit control blocking.
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pomoć Panel neisporučenih proizvoda Do trenutka ispisa dokumenta o kupnji (faktura), sve stavke naručene putem telefona, faxa, e-maila, putem web stranice ili osobno pojaviti će se na popisu u „Panel neisporučenih proizvoda” Svaki proizvod koji je na tom panelu ima određeni status. Razlikuju se sljedeće faze realizacije proizvoda: - pri naručivanju robe - roba se nalazi u otvorenoj narudžbi. Uređivanje je moguće u vašoj košarici. - roba koja se izdaje iz skladišta - usmjerena na realizaciju, u vrijeme izdavanja je bez mogućnosti uređivati on-line - roba čeka na datum otpreme - čeka na datuma isporuke prema zahtjevu kupaca - roba čeka potvrdu datuma otpreme - čeka datum isporuke potvrđen putem sustava TME - roba koja čeka na uplatu - roba se pojavljuje na fakturi pro-forma, čeka da bude poslana nakon uplate za ranija dugovanja. - problemi s pro-forma fakturom. Obratite se zaposlenikuTME - roba, koja bi trebala biti na pro-forma fakturi. Do trenutka objašnjenja od strane operatora, pro-forma faktura je blokirana za uređivanje. - blokiranje isporuke. Kontaktirajte s TME - roba blokirana za isporuku - za aktiviranje isporuke, kontaktirajte TME - roba blokirana za utovar na zahtjev kupca. Isporuka samo na zahtjev. - za utvrđivanje datuma primitka robe, kontaktirajte TME - robe čeka da bude osobno preuzeta u prostorijama TME. Isporuka je realizirana tek nakon potvrđivanja preuzimanja konkretnog dana. - roba uvedena, ali nema rezervacije, zbog blokade od strane kreditne kontrole. Obratite se zaposleniku TME - sustav nije potvrdio datum isporuke zbog prekoračenje odobrenog kreditnog limita. - roba je rezervirana, ali je isporuka blokirana od strane kreditne kontrole. Obratite s operatoru - isporuka zaustavljena zbog blokade od strane kreditne kontrole.