http___www.telenor.co.rs_sr_Privatni-korisnici_Usluge_Tarifni-Dodaci_Pitanja-i-odgovori__1.xml
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With Telenor internet tariff add-on you will get very favourable charging conditions of Internet traffic. You have 3 Internet tariff add-ons at your disposal, namely: Price List Prepaid and postpaid users If you use up megabytes or gigabytes before the validity period of your tariff add-on expires, you will be able to continue using Internet without limits at reduced speed of 64 Kb/s until the tariff add-on validity expires. Note: Internet tariff add-ons are intended only for the users of the following packages: Telenor prepaid Internet package, Telenor prepaid Internet Start, Ista cena, Ista cena Start, Mikrohibrid. Prepaid and postpaid users of Telenor packages prepaid Internet, Telenor prepaid Internet Start, Ista cena, Ista cena Start and Mikrohibrid activate this service in the same way. Telenor internet add-on is activated by sending a SMS*: Prepaid and postpaid users * Activation message is free of charge. Activation of Telenor internet add-on for users of these packages can be done over the internet page for checking the status www.telenor.rs/internet , code *111#, portal "My Telenor" or by dialling the call centre at number 063 9000 (talk with the operator is charged 10 dinars per call). Tariff add-ons are not renewed each month after activation. The activation message and access to Internet page for checking the status should be done only from one’s own subscriber/user number. Access to page www.telenor.rs/internet is not free of charge. If you are not under the free traffic regime, i.e. have no more megabytes from tariff add-ons on your account, the internet throughput shall be charged under the valid Price List. Prepaid users have no possibility of deactivating since the service shall be automatically deactivated after the tariff add-on expires. Postpaid users can deactivate tariff add-ons by sending a free SMS reading ”STOP“ to number 9000. After deactivation the user shall lose all unused traffic from the tariff internet add-on which he has activated and a possibility to continue surfing at reduced speeds. - The price of contents from Telenor WAP site (pictures, tunes, applications...) is not included in Telenor internet tariff add-on - Telenor internet tariff add-on can be activated on the portal My Telenor or over the page www.telenor.rs/internet which is accessible only by using one’s own internet SIM card. - Prepaid and postpaid users can activate unlimited number of Telenor Internet tariff add-ons during one accounting period. With each new activation, the validity period of all previously activated and unused Internet tariff add-ons, shall be extended for the duration of the most favourable tariff add-on. - Postpaid users should activate tariff add-ons only after using up MBs from the subscription. Free traffic within the tariff package is not transferred to the next accounting period. Tariffing of prepaid users of tariff packages Telenor prepaid Internet and Telenor prepaid Internet Start is done by rounding to 10 KB, while the tariffing for postpaid users of packages Ista cena, Ista cena start and Mikrohibrid is done at 100 KB.
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Za koje tarifne pakete je omogućena usluga Telenor dodaci? Tarifne dodatke je moguće aktivirati na Tako Lako, Moja ekipa, Poruke, Priča, Posle 4 i Standard tarifnim paketima. Da li mogu da kupim više istih Telenor dodataka? Pripejd korisnik može aktivirati više Internet Telenor dodataka. Sa svakom novom aktivacijom rok važenja svih prethodno aktiviranih, a ne potrošenih internet Telenor dodataka, se produžava na 60 dana od dana poslednje aktivacije. Da li postoji vremensko ograničenje za korišćenje Telenor dodataka? Vremensko ograničenje je 30 dana za pripejd i jedan obračunski ciklus za postpejd korisnike. Za pripejd korisnike Internet Telenor dodataka, vremensko ograničenje je 60 dana. Kako se ove usluge mogu aktivirati odnosno deaktivirati? Osnovni način je slanjem SMS poruke na broj 9000, a tarifne dodatke možete i aktivirati pozivanjem Telenor Kontakt centra, ili na portalu Moj Telenor. Isti način važi i za deaktivaciju. Da li se naplaćuje promena u Telenor dodatku Dodaj Omiljeni broj i da li ga je moguće promeniti? Da, svaka promena broja se naplaćuje 116,82 din (sa PDV-om), a Omiljeni broj je moguće aktivirati tri puta u toku jednog meseca.