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Harwoods Limited ("We") are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Harwoods Limited of London Road, Pulborough, West Sussex RH20 1AR. Information we may collect from you We may collect and process the following data about you: • Information that you provide by filling in forms on our site http://www.harwoods.uk.com/ (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site. • If you contact us, we may keep a record of that correspondence for example, phone calls of form submissions. • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. Where we store your personal data The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Uses made of the information We use information held about you in the following ways: • To ensure that content from our site is presented in the most effective manner for you and for your computer. • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. • To carry out mutual obligations arising from any contracts entered into between you and us including verbally agreed submissions of work. • To notify you about changes to our products or services. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data for marketing purposes, please tick the relevant box situated on the form on which we collect your data. Disclosure of your information We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985. We may disclose your personal information to third parties: • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. • If Harwoods Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Harwoods Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. Your rights You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at admin@harwoods.uk.com . Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Access to information The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. Changes to our privacy policy Any changes we may make to our privacy policy in the future will be posted on this page or, where appropriate, notified to you by e-mail. Contact Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to admin@harwoods.uk.com For information about how our website uses cookies, please see our Cookies Policy. Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. We use Analytics to measure how users interact with the site to improve performance and functionality. This includes tracking from the Google Display network which provides anonymous aggregated data which may include gender and general interests information. If you wish to edit your settings on what is included and tracked by Google Display ad tracking you can edit your settings here. https://www.google.co.uk/settings/ads If you want to opt out of all Google Analytics tracking you can alter the settings on your browser to block or implement any no-follow functionality it may provide. To make this simpler Google provide an opt-out tool https://tools.google.com/dlpage/gaoptout/ for their Chrome browser and most leading browsers. Please note this is a third party tool and Harwoods Ltd cannot ensure the functionality of the tool with your browser and personal settings. We only use this non-personally identifying information collected to improve the site, we only get average statistics and do not disclose this data with third parties – except of course Google who are the ones who provide this data G-Forces NetDirector Privacy Policy Summary This Privacy Policy applies to you if you visit the website of one of G-Forces automotive business customers and G-Forces technology and/or services have been implemented on that website. This Privacy Policy explains how we will use your personal information and how you can exercise your rights with respect to your personal information. Introduction In this Privacy Policy, references to we, us or our (or words of similar import) means G-Forces Web Management Limited and references to you means the person whose personal information (as defined below) we collect, use and process. G-Forces offers an automotive web platform that enables our business customers (referred to in this Privacy Policy as G-Forces Customers) to communicate with, interact with, and deliver content to visitors to their websites. We are committed to protecting your privacy. We will use your personal information in accordance with the Data Protection Act 1998 (the DPA) and other applicable laws and regulations that relate to data protection and privacy. Who is the data controller in respect of your personal information? For the purposes of the DPA, we are a data controller in respect of certain of your personal information that we collect and process as further described in this Privacy Policy. As described below, we may share your personal information with G-Forces Customers that may receive and process your personal information as a data controller in their own right. What information do we collect? We may collect and process information about you, including your name, address, contact details (including email address), browser and website usage information, transcripts of chats and other communications. This information is referred to in this Privacy Policy as personal information. In particular, we may collect and process the following personal information about you: Information that you provide on the G-Forces Customer's website. This information could include your name, address and contact details, for example if you fill in an enquiry form on the G-Forces Customer's website. Web browser information (for example your MAC address, Internet Protocol (IP) address and browser type) and other usage information from the G-Forces Customer's website including geographic location information and page browsing information. Information provided to us by G-Forces Customers about you, for example your name, address and contact details. Information contained in and records of communications with you, for example if you initiate or engage in a communication with a G-Forces Customer agent via the G-Forces Customer's website (including live chat or email communications). Information concerning your marketing preferences. How do we use your personal information? We use your personal information in connection with our business activities. In particular, we may use your personal information in the following ways: To provide services to our G-Forces Customers. To help us manage, administer, review, develop and improve the products and services we offer to all our G-Forces Customers. For quality assurance and training purposes. For the purposes of performing business and data analysis. For marketing and promotional purposes on behalf of G-Forces Customers. To communicate with you; for example, we will use your contact details in order to respond to any queries that you submit to us. We may also aggregate and anonymise data so that it does not identify you and we may use and share such aggregated and anonymised information with other G-Forces Customers and third parties. Your personal information may also be used by us and disclosed to third parties, in order to comply with any legal obligation (including in connection with a court order), or if necessary to enforce or apply this Privacy Policy or in order to protect our rights, property or safety or those of G-Forces Customers, employees or other third parties. With whom do we share your personal information? In connection with the above uses of your personal information, we may share your personal information with third parties as described below. We may disclose your personal information to third parties, including in the following circumstances: The G-Forces Customer whose website you access will have access to certain personal information we collect, including access to the communications between you and their agents, or our agents acting on their behalf. We may also share aggregated and anonymised information with other G-Forces Customers and third parties. We have no control over the privacy practices of G-Forces Customers and you should read the privacy policies of the applicable G-Forces Customer on their website. We use third parties to carry out certain activities on our behalf that involve the processing of personal information. For example, we may engage third party service providers to provide technical services for us or for G-Forces Customers. These third parties have access to personal information needed to perform their functions, but may not use it for other purposes. We may use the information we receive from third parties to supplement, improve and add to our databases of your details. We may pass personal information to external agencies, rights-holders and other organisations (including the police and other law enforcement agencies) for the purpose of preventing and detecting crime and fraud. We may pass personal information to our insurers in the event that a claim is made or could be made against us. In the event that we sell or buy any business or assets, we may disclose personal information held by us about you to the prospective seller or buyer of such business or assets. If we or substantially all of our assets are acquired by a third party (or subject to a reorganisation within our corporate group), personal information held by us about you and other G-Forces Customer end users will be one of the transferred assets. We may pass your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation (including in connection with a court order), in order to enforce or apply this Privacy Policy or in order to protect our rights, property or safety or those of our G-Forces Customers, employees or other third parties. Where will your personal information be processed? In relation to the above uses of your personal information and the above sharing arrangements, your personal information may be transferred to, and stored and processed in, one or more countries outside the European Economic Area (EEA), including countries which do not provide equivalent protection for personal information as the DPA. In these circumstances, we will take reasonable steps to ensure that your personal information is adequately protected in accordance with the requirements of the DPA. Cookies Cookies are small text files that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and help us to track visitors to G-Forces Customer Websites. To find out more about the types of cookies we use on G-Forces Customer Websites, how we use them and how you can change your cookies settings, please read our Cookies policy. G-Forces Customer Websites Please note that G-Forces Customer websites are provided by G-Forces Customers. G-Forces services are used by G-Forces Customers on our G-Forces Customers' websites and we do not control the privacy practices of each G-Forces Customer. We do not accept responsibility or liability for any issues arising in connection with any G-Forces Customer's use of your information (including your personal information), or the services offered to you by G-Forces Customers. Protecting your personal information The transmission of information via the internet is not completely secure; this risk is common across the internet and not specific to us. We cannot guarantee the security of your data (including your personal information) transmitted to G-Forces Customer websites; any transmission is at your own risk. It is important for you to protect against unauthorised access to your computing device. Be sure to sign off and close your browser when you have finished your user session. This will help to ensure that others do not access your personal information if you share your computing device or use a computing device in a public place such as a library or internet café. What choices do I have? If you elect to engage in any communication session (for example live chat) using our services you have a choice concerning what, if any, information you provide. Access to your personal information The DPA gives you the right to access your personal information. Your right of access can be exercised in accordance with the DPA. Any access request may be subject to a fee (currently not exceeding £10) to meet our costs in providing you with details of the personal information we hold about you. To request access to your personal information, please contact us using the details below. How to contact us If you have any questions, comments or requests regarding this Privacy Policy, please feel free to contact us in any of the following ways: online via the Contact G-Forces enquiry form on the G-Forces Customer Website by telephone on 0844 247 4523 - (Calls Charged at 14 pence per minute) by writing to us at: GForces Web management Ltd, Corbin Business Park, Caring Lane, Bearsted, Kent, ME14 4NJ Policy changes If we decide to change this Privacy Policy, we will post the updated Privacy Policy on our website at www.gforces.co.uk and on the applicable G-Forces Customer Website (harwoods.uk.com) so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. The updated Privacy Policy will take effect as soon as it is posted on our website at www.gforces.co.uk and on the applicable G-Forces Customer Website. This Policy was last updated in 31st August 2015 2015.
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Kolačići i Pravila privatnosti POLITIKA PRIVATNOSTI Carlsberg Breweries A/S poštuje privatnost svakog pojedinca koji posjećuje ovu web stranicu. Ova politika privatnosti postavlja osnove na temelju kojih se bilo koji privatni podaci preuzimaju od vas, ili koje nam omogućujete. Molimo vas uzmite trenutak i detaljno provjerite našu politiku privatnosti. Da vam olakšamo, nudimo kraći sažetak. - UPOTREBLJAVAMO VAŠE OSOBNE INFORMACIJE DA BISMO BOLJE ISPUNILI VAŠE ZAHTJEVE TE BOLJE VAS USLUŽILI. - SLATI ĆEMO VAM SAMO MATERIJALE KOJI STE NAVELI DA ŽELITE PRIMATI, I POŠTOVATI ĆEMO VAŠ ZAHTJEV ZA ISKLJUČIVANJEM IZ PODATAKA (OPT-OUT). - UPOTREBLJAVAMO KOLAČIĆE I WEB OZNAKE KAKO BISMO RAZUMIJELI OBILJEŽJA KOJA KORISTE NAŠI POSJETITELJI KAKO BI OMOGUĆILI BOLJU FUNKCIONALNOST I PONUDILI VAM PERSONALIZIRANI SADRŽAJ. - SA PAŽNJOM PROVODIMO PROCEDURE KAKO BISMO ZAŠTITILI VAŠE PODATKE. - ZADRŽAVAMO PRAVO UPOTREBE ILI OTKRIVANJA INFORMACIJA U ODREĐENIM OKOLNOSTIMA, KAO ŠTO SU ZADOVOLJAVANJE ZAKONSKIH ZAHTJEVA ILI ZAŠTITE NAŠEG VLASNIŠTVA. - PRIHVAĆAMO NAŠE OBAVEZE PREMA VAŽEČIM ZAKONIMA O ZAŠTITI PODATAKA. KADA SAKUPLJAMO OSOBNE INFORMACIJE? Sakupljamo samo osobne podatke, kao što su imena, adrese, e-mail adrese, hobiji ili informacije o aktivnosti, demografske informacije (dob, spol i sl.), ukus ili informacije o preferencijama, sviđanjima kada ih posjetitelj unosi slobodnom voljom. Posjetitelji mogu odabrati unijeti osobne informacije kako bi ušli u natječaje, kako bi dobili informacije ili unijeli komentar ili komunikaciju. Pitamo za detalje oko godina starosti kako bismo osigurali da samo odrasle osobe koje su punoljetne (starije od 18 godina) ostvaruju interakciju na stranici i pristupaju sadržaju. Možemo također prikupljati detalje vašeg posjeta Stranici, uključujući, ali ne ograničavati podatkovni promet, podatke o lokaciji i resursima kojima pristupate. ŠTO ČINIMO SA INFORMACIJAMA? Prikupljamo osobne informacije: - KAKO BISMO VAM PRISTUPILI U NATJEČAJIMA I OBAVIJESTILI VAS O PRAVILIMA NATJEČAJA. - PUTEM MAILA S NOVOSTIMA I PROIZVODNIM I KOMPANIJSKIM INFORMACIJAMA GDJE STE NAZNAČILI DA ŽELITE BITI KONTAKTIRANI ZA TU SVRHU PREKO POSTA, EMAILA, TELEFONA ILI DRUGIH SREDSTAVA KOMUNIKACIJE. - KAKO BISMO ODGOVORILI NA VASA PITANJA, KOMENTARE ILI DRUGU KOMUNIKACIJU - KAKO BISMO VAS REGISTRIRALI ZA POJEDINE FUNKCIONALNOSTI - KAKO BISMO PONUDILI PERSONALIZIRANI SADRŽAJ, INFORMACIJE I/ILI - OSIGURALI DA SADRŽAJ SA STRANICE JE PREZENTIRAN NA NAJEFEKTIVNIJI NAČIN ZA VAS I ZA VAŠE RAČUNALO. ŠTO SU “KOLAČIĆI”? Kolačići ("Cookies") su podatkovne datoteke koje web stranica šalje na vaše računalo prilikom pregledavanja sadržaja web stranice. Ti podaci obuhvaćaju informacije koje omogućavaju Stranici da zapamti važne informacije koje će vam omogućiti da upotrebljavate stranicu na najefikasniji I korisniji način za vas. Naša web stranica upotrebljava kolačiće za različite svrhe. Upotrebljavamo tehnologiju kolačića i IP adrese kako bismo zadržali neosobne informacije od on-line posjetitelja I omogućili registraciju korisnika sa najboljim personaliziranim on-line iskustvom. KAKO UPOTREBLJAVAMO KOLAČIĆE? Posjetitelji naše Stranice upotrebljavaju različite preglednike i različita računala. Kako bismo posjetiteljima omogućili što jednostavniji mogući posjet sa tehnologijom koju koriste, automatski zadržavamo informacije o tipu internet preglednika (npr. Internet Explorer, Netscape…) i vrsti operacijskog sustava (npr. Windows, Macintosh) koji se upotrebljava s vaše strane te ime domene vašeg pružatelja internet usluge. Također, pratimo ukupan broj posjeta našoj stranici u agregiranom obliku kako bismo si omogućili osvježenje i poboljšanje naše stranice. Osobne informacije nisu izostavljene iz tih procesa. Ovi podaci nam govore da ako više posjetitelja rađe odabere određenu funkcionalnost ili područja nego druga, može nam pomoći održavati našu stranicu modernom i zanimljivom većini naših korisnika. KAKO UPOTREBLJAVAMO “KOLAČIĆE” DA BISMO PERSONALIZIRALI VAŠE ISKUSTVO NA STRANCI? Tehnologija kolačića pomaže nam u pružanju personaliziranog sadržaja prema posjetiteljevom interesu i omogućava ostale funkcionalnosti na našoj stranici lakše za naše posjetitelje. Stranica koja nudi on-line kupovinu upotrebljava kolačiće radi pamćenja podatka o procesu toka košarice kupovine. Gdje je dopušteno, možemo dodijeliti osobne informacije s kolačićima u takvoj situaciji. ŠTO UKOLIKO NE ŽELIMO KOLAČIĆE? Ukoliko ne želite koristiti kolačiće, postavite na vašem računalu upozorenje koje će vas obavijestiti uvijek kada dolazi kolačić ili isključite kolačiće preko vašeg internet preglednika (npr. Internet Explorer, Netscape…). Provjerite na vašem pregledniku u izborniku POMOĆ da biste naučili ispravan način promjene ili osvježenja vaših kolačića. Za više informacija o kolačićima i kako zaustaviti kolačiće da se instaliraju ili kako da se postojeći kolačići brišu sa vašeg tvrdog diska posjetite slijedeću web stranicu: http://www.allaboutcookies.org. ŠTO SU WEB OZNAKE I KAKO IH UPOTREBLJAVAMO? Neke od stranica na našem web mjestu i email novosti mogu sadržavati elektroničke slike, nazivane web oznake, ponekad znane kao pixelGIFs, clear GIFs ili pixel tags. Na web stranici, one nam omogućavaju da brojimo posjetitelja koji su pregledavali našu stranicu. U promotivnoj email poruci/newsletter one nam omogućavaju da brojimo koliko ih je naših registriranih korisnika pročitalo. Web oznake omogućavaju nam da koristimo statističke informacije o aktivnostima i obilježjima koje su od najvećeg interesa našim potrošačima radi pružanja više personaliziranog sadržaja. One se ne upotrebljavaju kako bi pristupile privatno identificiranim informacijama bez vašeg pristanka. ŠTO SA CHAT SOBAMA, OGLASNIM PLOČAMA I DRUGIM INTERAKTIVNIM FORUMIMA? Možemo ponuditi chat sobe, poruke i oglasne ploče ili interaktivna područja gdje posjetitelji mogu postati komentare ili informacije za uživanje naših posjetitelja. Ako je chat soba, oglasna ploča ili drugim interaktivnih područjima gdje se mogu osobni podaci mogu postaviti na Stranicu, budite sigurni provjeriti pravila chat sobe prije ulaska jer će se odnositi na vas. Kao što znate, sve što postavljate online je raspoloživo drugima da vide. Mi ne dajemo pregled i ne poduzimamo nikakve obveze koje se odnose na podatke koji se dobrovoljno postavljeni. ŠTO TREBATE ČINITI DA SAČUVATE OSOBNE INFORMACIJE? Podatke koje prikupljamo od vas su dostupni našim zaposlenicima koji rade ili kod nas, jednoj od naših kompaniji, ili za neke od pružatelja naših usluga ili partnera. Ti zaposlenici mogu biti involvirani, između ostalog, u ispunjavanje naših obaveza prema vama i kroz pružanje usluga potpore. Sve osobne informacije koje podijelite sa nama, bit će sigurno čuvane u našem sustavu I/ili kod kompanije kod kojih “hostiramo” našu stranicu na naš zahtjev. upotrebljavati ćemo najveći napor kao bi bili sigurni da treće strane koje radi sa nama, kao naši agenti da čine Stranicu i njen sadržaj dostupan vama I ispunjavaju vaše zahtjeve I naše obveze prema vama, slažu se čuvati osobne informacije kojima moraju pristupati radi servisa naše Stranice I usluživanja naših posjetitelja. Nažalost, prijenos informacija preko internet veze nije u potpunosti sigurna. Iako ćemo davati najbolje od nas da bi zaštitili vaše osobne informacije, no ne možemo garantirati sigurnost vaših podataka koji se transferiraju na Stranicu; sve transmisije podataka činite na svoj rizik. Jednom kada smo primili vašu informaciju, strogo ćemo se držati procedura I karakteristika sigurnosti kao bismo se potrudili onemogućiti neovlašteni pristup. ŠTO JE SA LINKOVIMA NA DRUGE STRANICE? Možemo vam ponuditi linkove na druge stranice. Uvijek ćemo se truditi povezivati se samo sa onim stranicama koje dijelite naše vrijednosti. Uvijek trebate provjeriti Pravila privatnosti od bilo koje druge stranice koja se linka kako biste razumjeli praksu prikupljanja podatka, uključujući I način kako koriste kolačiće. Nismo odgovorni za sadržaj ili politike prikupljanja informacije na stranicama kojime upravljaju druge kompanije. Ukoliko želite posjetiti druge stranice, trebali biste provjeriti njihov politike privatnosti I druge politike. OTKRIVANJE VAŠIH INFORMACIJA Postoji mogućnost da će se vaše osobne informacije otkrivati povezanim kompanijama unutar naše grupacije. Distribuciju i prodaju vaših osobnih informacijama ne činimo, osim ukoliko niste izjasnili svoj pristanak za koji je potpuno ispuniti zahtjev. Zadržavamo pravo upotrebe i objave svih informacija koje su potrebne, radi ispunjavanja zahtjeva, regulacija ili drugih zahtjeva za informacije od strane pravnih dokumenata, radi provođenja istrage prigovora potrošača ili mogućih kršenja zakona, kako bismo zaštitili integritet Stranice, ispunili vaše zahtjeve ili surađivali sa bilo kojim oblikom pravne istrage. Također ćemo moguće dijeliti osobne podatke trećim stranama: - NA DOGAĐAJIMA KOJI PRODAJU ILI KUPUJU BILO KOJI POSAO ILI IMOVINU U KOJEM SLUČAJU ĆEMO OTKIRITI VAŠE OSOBNE PODATKE ODABRANOM KUPCU ILI PRODAVAČU POSLA ILI IMOVINE - AKO SMO MI U CJELOSTI ILI DJELOMIČNO SVA NAŠA IMOVINA PREUZETI OD TREŽIH STRANA, U KOJEM SLUČAJU OSOBNI PODACI KOJI SE DRŽE KOD NAS O NAŠIM POTROŠAČIMA ĆE BITI JEDAN OD TRANSFERIRANAIH IMOVINA. ŠTO ĆU UČINITI AKO IMAM PITANJA, ŽELIM PRISTUP, OSVJEŽENJE ILI BRISANJE INFORMACIJE, ILI ŽELIM SE ODJAVITI OD PRIMANJA BUDUĆE KOMUNIKACIJE? Ukoliko želite pristup, osvježenje, promjenu ili brisanje informacije koje imamo o vama u našoj bazi podataka (podložno svim važećim zakonskim izuzecima) ili biste željeli odjavu od primanja buduće komunikacije (komunikacijskih tipova) od nas ili imate pitanja o našoj politici privatnosti, možete isto učiniti posjetom našoj Stranici ili kroz kontakt prema nama. PRISTUP VAŠIM INFORMACIJAMA Imate pravo pristupa kopiji osobnih podataka, koje držimo o vama. Zadržavamo pravo na naplatu realne naknade za kopiju tih podataka. Također, imate pravo na ispravak svih netočnosti vaših osobnih podataka. OSVJEŽENJA PODATAKA (UPDATES) Postoji mogućnost da će se eventualno politika privatnosti morati mijenjati na Stranici. Ukoliko radimo bilo kakve promjene na način da želimo koristiti vaše osobne podatke, obavijestit ćemo vas putem emaila. Ova politika je zadnje ažurirana u ožujku 2015.