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This policy was last updated on the 4th August 2019. ABOUT US Company Futr AI Limited is a company registered in England and Wales with company number 10673540, whose registered office is at 1 Horse Guards Avenue, London, United Kingdom, SW1§A 2HU (the “Company” or “we” or “us”). We are committed to lawful, fair and transparent processing of all personal information about our employees, customers, suppliers and other third parties during the course of our business activities. We will always comply with any applicable data protection legislation and we will ensure that collection and use of personal information is carried out in accordance with applicable data protection laws. The main law governing data protection is the General Data Protection Regulation (Regulation (EU) 2016/679 of 27 April 2016) known as the “GDPR”. This policy (and any other documents referred to in it) sets out the basis on which we will process any personal information about you or individuals generally – whether it’s information we collect from those individuals or that is provided to us from other sources. This policy sets out rules on data protection and the legal conditions that must be satisfied when we obtain, handle, process, transfer or store personal information. Registration While the Data Protection Act 1998 requires us to be registered with the Information Commissioner’s Office, we will remain registered under registration number ZA288081. We will also comply with any successor notification requirements. Please note that, as explained below, we may only be processing your personal data on behalf of another party, who will be the data controller in respect of that information Controlling and processing information We are the controller of all personal information used in our business for our own commercial purposes. Sometimes though, we will process personal information on behalf of another data controller – and when this is the case, we will do so only in accordance with the instructions of that data controller and otherwise in accordance with the GDPR. If we are processing on behalf of another data controller, that data controller will provide relevant information to you about how your data is being shared. Products & Services This policy applies to all Futr AI products (including Chatamo) and services. Why you should read this policy It is important that you read this policy, together with any other documents referred to in it, so that you are aware of how any personal information relating to you will be dealt with by us. DATA PROTECTION PRINCIPLES We are accountable for demonstrating compliance with the GDPR’s six principles of processing personal information. These provide that personal information we deal with must be: processed fairly, lawfully and in a transparent manner; collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; adequate, relevant and limited to what is necessary; accurate and, where necessary, kept up to date; not kept for longer than necessary; and processed securely, maintaining integrity and confidentiality. SOME BASIC DEFINITIONS WE USE IN THIS POLICY Personal information – any information relating to an identified or identifiable human being. An “identifiable” natural person is one who can be identified, directly or indirectly, for example, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, biometric, mental, economic, cultural or social identity of that person. Sensitive personal information – special categories of information which are personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying someone, data concerning health or data concerning someone’s sex life or sexual orientation. THE KIND OF PERSONAL INFORMATION WE HOLD ABOUT YOU We may collect, record, organise, structure, store, adapt, alter, retrieve, consult, use, disclose by transmission, disseminate or otherwise make available, align or combine, restrict, erase or destroy the following types of personal information about you : - Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses. - Job title and place of work - Location information such as your postcode and postal address - Information relevant to customer surveys for example your personal views and opinions on our current or future products where provided - Photograph – if provided via LinkedIn or other social media - We may record telephone conversations for training and security purposes. You will be notified if recording is taking place at the commencement of any call - If ever meeting on-site, we may take your photograph at reception for security purposes. We do not collect, store or use sensitive personal information. HOW IS YOUR PERSONAL INFORMATION COLLECTED? In the course of our business, we may collect personal information directly from an individual: - when you provide information in relation to services we might provide to you; - when you submit an enquiry about our services; - when you sign up to our mailing list; - when you provide personal information directly to members of our team; and we may also collect personal information about individuals from other sources such as: - clients to whom we provide services and who ask us to process personal information on their behalf; - delegate lists from trade shows and conferences - in-house market research - audited and GDPR-compliant purchased mailing lists We will only collect personal information to the extent that it is required for the specific purpose notified to individuals about whom we are collecting it and/or as instructed by any data controller on whose behalf we are acting – and we will keep it only as long as is necessary. HOW WE WILL USE PERSONAL INFORMATION We will only use personal information when the law allows us to do so and relying on a relevant basis for lawful processing in each instance. We will use your personal information in the following circumstances, relying on the basis of processing indicated: Basis of processing: To perform a contract we are about to enter into or have entered into with you. - To provide you with information or services that you request from us (contact details). - To carry out our obligations arising from any contracts entered into between you and us (contact details, payment information and any information relating to personalisation status). Basis of processing: Where it is necessary for our legitimate interests (or those of a third party, such as a client using our services) and we have undertaken an assessment to determine that processing for those interests (listed below) does not outweigh your interests and fundamental rights, considering the nature and impact of the processing and any relevant safeguards we can put in place. - To perform our obligations under any contract with our clients (name, contact details, dates of birth, online identifiers, location data and other related information that you or our clients may provide). - To ensure that content from our website or services is presented in the most effective manner for you and for your device (online identifiers, location data and other technical information). - To provide you with information, products or services that we feel may interest you, (where you have consented to be contacted for such purposes to the extent consent is required by law) (contact details and any information relating to personalisation preferences). - To notify you about changes to our service (contact details). - To maintain a basic amount of information about you and your activity or transaction history, in order to provide you with a service tailored to your preferences (contact details, online identifiers, payment history and any information relating to personalisation status). Basis of processing: Where we need to comply with a legal or regulatory obligation. - To retain basic transaction details for the purpose of tax reporting (contact details and transaction history). Basis of processing: Where you have consented to the processing. - To use cookies on our websites (see “Cookies” section below for further information) (online identifiers, location data and other technical information). You have the right to withdraw consent to such use at any time by contacting us but please note that some or all parts of our websites may no longer be accessible to you. - To send you direct marketing communications via email, text message, post or telephone call (contact details). You have the right to withdraw consent to any such use at any time by contacting us. Other issues about how we use personal information: Please note that we may process your personal information for more than one lawful basis depending on the specific purpose for which we are using your data. Please contact our Information if you need details about the specific legal basis we are relying on to process your personal information – contact details are below. We will only use your personal information for the purposes for which we collected it (or were asked to process it on behalf of one of our clients), unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. Please contact us if you would like further details of any additional purposes of processing. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis that allows us to do so. Where we need to collect personal information by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). If this happens, we may have to cancel, or be unable to provide, any services you have requested. Please note that we may process your personal information without your knowledge or consent where required or permitted by law. We may collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal information but is not considered “personal data” in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your website usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal information so that it can directly or indirectly identify you, we treat the combined data as personal information which will be used in accordance with this privacy policy. If you provide us with any personal information relating to other individuals it is your duty to make such persons aware that their personal information may be shared with us and to provide them with appropriate information about how their personal information may be processed by us. DIRECT MARKETING As indicated above, we may use your personal information to provide you with information about goods and services which may be of interest to you and we may contact you about these by post, email or telephone. This is known as direct marketing. Examples of direct marketing may include: - sending promotional emails about new products, special offers, customer events or other information which we think you may find useful or interesting using the email address which you have provided; - contact you for market research purposes (by email, phone or mail). We will only process personal information for the above purposes with your specific consent. You have the right to withdraw this consent at any time. Information about how to withdraw your consent is set out below. We may also disclose your information to our subsidiaries for the purpose of direct marketing. Again, we will only do this with your explicit consent and you have the right to withdraw this consent at any time. Information about how to withdraw your consent is set out below. Please see “Data Sharing” below for further details. CONSENT In this policy, where we have referred to needing your consent for any processing, we will make sure that the consent: - is specific consent for one or more specified purposes ; and - is given by a clear affirmative act establishing a freely given, specific, informed and unambiguous indication of your agreement to the relevant processing of personal information . AUTOMATED DECISION-MAKING Automated decision-making takes place when an electronic system uses personal information to make a decision relevant to you without human intervention. We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes. DATA SHARING Transfer of personal information outside of the EEA: We may transfer certain personal information that we hold on individuals living in the European Union to a country outside the European Economic Area (“EEA”), provided that one of the following conditions applies: - the country to which the personal information is transferred ensures an adequate level of protection for that individual’s rights and freedoms; - an individual has given their explicit and informed consent having had the risks explained to them; - the transfer is covered by one of the derogations set out in the GDPR, including the performance of a contract between us and that individual, or to protect the vital interests of individuals; - the transfer is legally required on important public interest grounds or for the establishment, exercise or defence of legal claims; or - the transfer is authorised by the relevant data protection authority where we have checked adequate safeguards exist with respect to the protection of the individual’s privacy, their fundamental rights and freedoms, and the exercise of their rights. Subject to the requirements set out above, the personal information we hold may also be processed by individuals operating outside the EEA who work for us or for one of our suppliers. Those individuals may be engaged in, among other things, the fulfilment of contracts with the relevant individual, the processing of payment details and the provision of support services. Safeguards If we use a third party data processor to process personal information on our behalf, we will obtain contractual commitments to safeguard the security of the personal information to ensure that the third party only acts on our instructions when using that personal information and that the third party has in place appropriate technical and organisational security measures to safeguard the personal information. Whenever we transfer your personal information out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: - We may transfer your personal information to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries. - Where we use service providers, we may use specific contracts approved by the European Commission which give personal information the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries. - Where we use service providers based in the US, we may transfer data to them if they are part of the Privacy Shield, which requires them to provide similar protection to personal information shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield. Please contact us if you want further information on the specific mechanism used by us when transferring your personal information outside the EEA. Why we might share your personal information with third parties We may share personal information we hold with: any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries and/or in the event that we sell or buy any business or assets, or sell the Company, we will disclose your personal data to the prospective seller or buyer of such business or assets. We may also disclose personal information we hold to third parties if we are under a duty to disclose or share an individual’s personal information in order to comply with any legal obligation, or in order to enforce or apply any contract with that individual or other agreements; or to protect our rights, property, or safety of our employees, customers or others. This includes exchanging personal information with other companies and organisations for the purposes of fraud protection and credit risk reduction. We may also share personal information we hold with selected third parties for the purposes set out below. Third party service providers who may process your personal information When we use the term “third party”, we mean any entity who is not the Company, including third party service providers, contractors and designated agents and any member of our group. The third party service providers listed at Appendix A may have access to your personal information: DATA SECURITY We will always take appropriate technical and organisational measures to protect personal information against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing (including taking reasonable steps to ensure the reliability of employees who have access to personal information). We protect user information by employing secure servers, firewalls, SSL encryption (where appropriate) and other technology. Our employees may only process personal information in accordance with this privacy policy, and any employee who breaches this privacy policy may be subject to disciplinary action, up to and including dismissal. We have put in place internal procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so. DATA RETENTION We will not keep personal information in a form which permits identification of individuals for longer than is necessary for the purpose or purposes for which they were collected. We will take all reasonable steps to destroy, or erase from our systems, all data which is no longer required (or, where we are processing on behalf of another data controller, return their information to them). To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of personal information, the purposes for which we process information and whether we can achieve those purposes through other means, and the applicable legal requirements. Information marked as no longer required is automatically, permanently deleted after no more than 7 days. We will only keep personal information for as long as is necessary for the purpose or purposes for which that personal information is processed; and we will explain to anyone about whom we process data how long that is or the criteria that go into deciding how long that is. We may sometimes anonymise your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. Our website may, from time to time, contain links to and from the websites of partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or the security of these websites. Please check the relevant policy before you submit any personal information to these websites. YOUR RIGHTS Under certain circumstances, you have rights under data protection laws in relation to your personal information, as summarised below. You have the right to: Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal information to comply with local law. Note, however, that we may not always be able to comply with your request for erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. Object to processing of your personal information where we are relying on a legitimate interest (of our own or of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. Request restriction of processing of your personal information. This enables you to ask us to suspend the processing of your personal information in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Request the transfer of your personal information to you or to a third party. We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. Withdraw consent at any time where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent. If you wish to exercise any of the rights set out above, please contact us at support@chatamo.com or contact our Information Officer as detailed below. We aim to respond to all legitimate requests within one month (and if we are only processing the data in question on behalf of another party, the response may actually come from that other party as the relevant data controller). Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive – alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask for further information in relation to your request to speed up our response. COOKIES Our websites Our websites use cookies to distinguish you from other users of our website for the purpose of visitor tracking via the Google Analytics platform. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or device if you agree. Cookies contain information that is transferred to your computer or device. We use the following cookie(s): Google analytical/performance cookie. This allows us to recognise and count the number of visitors and to see how visitors move around our website when they are using it, which helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. You can find more information about the cookie here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you block cookies you may not be able to access all or parts of our website. INFORMATION OFFICER Our Information Officer is the person nominated to oversee how the Company deals with personal information, and is responsible for ensuring compliance with GDPR and with this policy. Any questions about the operation of this policy or any concerns that the policy has not been followed should be referred in the first instance to the Information Officer at support@chatamo.com. CHANGES TO THIS POLICY We reserve the right to change this policy at any time. Where appropriate, we will notify individuals (or the relevant data controller, in respect of any personal information provided to us for processing on their behalf) of those changes by post or email. Each time you enter or use our website, you agree that the privacy policy current at that time shall apply to all information we hold about you. It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. CONTACT Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@chatamo.com. You have the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the Information Commissioner’s Office, so please contact us in the first instance. APPENDIX A SUB-PROCESSORS WE ENGAGE We use certain sub-processors (including third parties), subcontractors and content delivery networks to assist us in providing our services to you. What is a Sub-processor? A sub-processor is a third party data processor engaged by us, who has or potentially will have access to or process our service data (which may contain personal data). We engage different types of sub-processors to perform various functions. Third parties that do not have access to or process service data but who are otherwise used to provide the our services are referred to as “subcontractors” and not sub-processors. Due Diligence We undertake to use a commercially reasonable selection process by which we evaluate the security, privacy and confidentiality practices of proposed sub-processors that will or may have access to or process service data. Security by Design We design our service applying a “Secure by Design” philosophy. In the case of partnering with third party contractors or sub-processors, our solution is designed to eliminate or minimise to the greatest possible extent exposure of customer data to subcontractor/sub-processor personnel. Contractual Safeguards We require all of our sub-processors to satisfy equivalent obligations as those obligations delivered under our Terms of Service, including, but not limited to: - must process any personal data in accordance with our obligations under our Terms of Service. - In relation to any activity that constitutes sub-processing activity, they will only use personnel who are reliable and subject to a contractually binding obligation to observe data privacy and security, to the extent applicable, pursuant to applicable data protection laws; - They will ensure they provide regular training in security and data protection to personnel to whom they grant access to any personal data; - They will implement and maintain good technical and organisational measures (including measures aligned with those to which we are contractually obliged to deliver insofar as they are equally relevant to the sub-processor’s processing of personal data on our behalf) and provide evidence of compliance with this obligation. - They will promptly notify us about any actual or potential security breach; and - They will cooperate with us in order to deal with requests from data controllers, data subjects or data protection authorities, as applicable. List For an up-to-date list of our sub-processors, please email support@chatamo.com.
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Dokument o zaštiti osobnih podataka Informacija o zaštiti osobnih podataka Udruga "Trag" Samobor ovim Vam putem pruža obavijesti o obradi Vaših osobnih podataka te o Vašim pravima na temelju važećih propisa o zaštiti osobnih podataka. Ova Informacija sadrži izmijene u odnosu na Politiku privatnosti kojom je bila regulirana zaštita Vaših osobnih podataka od strane Udruge "Trag". Te su izmjene motivirane stupanjem na snagu Uredbe (EU) 2016/679 od 27. travnja 2016. o zaštiti pojedinaca u vezi s obradom osobnih podataka i o slobodnom kretanju takvih podataka (dalje u tekstu: Opća uredba - GDPR). Ova Informacija primjenjuje se u svim slučajevima obrade Vaših osobnih podataka od strane Udruge "Trag" Samobor kao Voditelja obrade, osim ako je za posebne slučajeve obrade predviđena primjena drugih Informacija, Politika privatnosti ili sličnih dokumenata neovisno o njihovu nazivu, a koji imaju prednost u primjeni pred ovom Informacijom ili je dopunjuju. VODITELJ OBRADE Udruga "Trag" - udruga za istraživanje Svemira i njegovih utjecaja na čovjeka, Samobor, Dr. Franje Šuklje 3, je voditelj obrade Vaših osobnih podataka u smislu Opće uredbe (GDPR). Vezano uz obradu Vaših osobnih podataka možete nas kontaktirati putem našeg Službenika za zaštitu osobnih podataka i to: slanjem upita na e-mail adresu: Ova e-mail adresa je zaštićena od spambota. Potrebno je omogućiti JavaScript da je vidite. ; slanjem pošiljke na poštansku adresu: Dr. Franje Šuklje 3, 10430 Samobor (Hrvatska), n/r Službenika za zaštitu osobnih podataka." SVRHA I PRAVNA OSNOVA OBRADE Sa svrhama i pravnim osnovama obrade Vaših podataka upoznajemo Vas u točci 1. ovog dokumenta. NAŠI LEGITIMNI INTERESI Više o našem legitimnom interesu za obradu Vaših podataka za potrebe izravne promidžbe (marketinga) možete pročitati u točci 2. ove Informacije. RAZDOBLJE POHRANE Više o razdoblju pohrane Vaših podataka možete pročitati u točci 3. ove Informacije. VAŠA PRAVA Podsjećamo Vas na Vaša prava u točci 4. ovog dokumenta. PRITUŽBA I PRIGOVOR O Vašem pravu na pritužbu i prigovor možete pronaći korisne informacije u točci 5. ovog dokumenta. SVRHA OBRADE I PRAVNA OSNOVA OBRADE Vaše osobne podatke prikupljamo, pohranjujemo i na druge dopuštene način obrađujemo u sljedeće svrhe. Obavijest o novom članku Kako bi vas obavijestili o novostima na našoj stranici, potrebno je da se pretplatite unosom e-mail adrese u formu koja se nalazi na naslovnoj stranici. E-mail adresa služi isključivo kao kontakt i ne dijeli se trećim stranama. Svaki primljeni e-mail sadrži poveznicu preko koje se možete odjaviti sa liste pretplatnika. LEGITIMNI INTERES Općom uredbom (GDPR) predviđeno je naše pravo (legitimni interes) da Vaše osobne podatke obrađujemo za potrebe izravne obavijesti i izrade profila u vezi takve promidžbe, u mjeri u kojoj to nije protivno Vašim interesima, slobodama i pravima. Međutim, kako bi osigurali potpuniju zaštitu Vaših osobnih podataka, prava i interesa, nastojati ćemo Vas prije obrade Vaših osobnih podataka u svrhu izravne promidžbe zatražiti izričitu privolu za takvu obradu. RAZDOBLJE POHRANE PODATAKA Vaše osobne podatke pohranjujemo: u trajanju propisanom važećim propisima, ako su ti podaci prikupljeno isključivo u svrhu ispunjavanja naših zakonskih obveza: - e-mail adresu čuvamo trajno dok ne zaprimimo zahtjev putem poveznice ili kontaktom na mail udruge za isključenje usluge obavijesti; VAŠA PRAVA NA TEMELJU OPĆE UREDBE O ZAŠTITI OSOBNIH PODATAKA Korisnici naših usluga imaju sljedeća prava na temelju Opće uredbe (GDPR): PRAVO NA PRISTUP U svakom trenutku možete od nas zatražiti potvrdu obrađuju li se Vaši osobni podaci, a ako se obrađuju, Vaše je pravo zatražiti pristup tim podacima i informacijama navedenima u članku 15. Opće uredbe (GDPR). Na Vaš zahtjev za ostvarenje prava na pristup, podatke i informacije dostaviti ćemo Vam u elektroničkom obliku (e-mail), osim ako u svome zahtjevu niste naveli e-mail adresu ili ste izričito zatražili dostavu putem pošte. PRAVO NA ISPRAVAK Vaše je pravo od nas bez odgađanja ishoditi ispravak netočnih i dopunu nepotpunih osobnih podataka. PRAVO NA BRISANJE Ako smatrate da smo Vaše podatke prikupili ili na drugi način obradili suprotno Općoj uredbi (GDPR), Vaše je pravo zatražiti od nas brisanje takvih podataka. U slučaju osnovanosti zahtjeva, podaci će biti izbrisani bez nepotrebnog odgađanja. Pravo na brisanje možete ishoditi i ako Vaši osobni podaci više nisu nužni u odnosu na svrhe za koje su prikupljeni ili na drugi način obrađeni, ako ste povukli privolu za obradu podataka, ako ste prigovorili obradi nužnoj za potrebe naših legitimnih interesa, ako su podaci prikupljeni od djeteta mlađeg od 16 godina u vezi s ponudom usluga informacijskog društva ili ako se podaci moraju brisati radi poštovanja pravne obveze. Ako postoje razlozi koji nas onemogućuju ili ograničavaju u udovoljavanju Vašem zahtjevu, o tome ćemo Vas obavijestiti u odgovoru na zahtjev. PRAVO NA OGRANIČENJE OBRADE Vaše je pravo od nas zatražiti ograničenje obrade Vaših osobnih podataka ako osporavate točnost tih podataka, ako je obrada nezakonita pri čemu se protivite brisanju podataka, ako ste uložili prigovor na obradu Vaših podataka te ako podaci nama više nisu potrebi, ali su potrebni Vama za postavljanje, ostvarivanje ili obranu pravnih zahtjeva. PRAVO NA PRENOSIVOST PODATAKA Vaše je pravo zaprimiti osobne podatke koje ste nam pružili u strukturiranom, uobičajeno upotrebljavanom i strojno čitljivom formatu te prenijeti ih drugom voditelju obrade ako se obrada tih podataka temelji na privoli ili ugovoru i provodi se automatiziranim putem. PRAVO NA POVLAČENJE PRIVOLE Ako Vaše podatke obrađujemo na temelju Vaše privole, tu privolu u svakom trenutku možete povući bez da to utječe na zakonitost obrade koja se temeljila na toj privoli. PRAVO NA PRITUŽBU I PRIGOVOR Vaše je pravo u svakom trenutku na temelju Vaše posebne situacije uložiti prigovor na obradu osobnih podataka koju provodimo na temelju naših legitimnih interesa iz točke 2. ove Informacije, što uključuje i pravo prigovora na izradu profila koja je povezana s tim legitimnim interesima. Ako smatrate da obradom Vaših osobnih podataka na neki način kršimo Opću uredbu (GDPR) molimo Vas da nam se obratite. Vaše je pravo podnijeti pritužbu nadzornom tijelu ako smatrate da obradom Vaših osobnih podataka na neki način kršimo Opću uredbu (GDPR). Pritužbu možete podnijeti npr. nadzornom tijelu u državi članici EU u kojoj imate uobičajeno boravište ili u kojoj je Vaše radno mjesto ili u Republici Hrvatskoj (Agencija za zaštitu osobnih podataka). STATISTIKA POSLUŽITELJA Naš poslužitelj globalne mreže koristi statistički softver. Ti su programi standardno obilježje svih internetskih poslužitelja i nisu karakteristični samo za naše stranice. Takvi statistički programi omogućuju nam da svoje stranice prilagodimo na način da budu što efikasnije i jednostavnije za naše posjetitelje (utvrđivanje podataka koji najviše ili najmanje zanimaju naše korisnike, prilagođavanje stranica za pojedine internetske preglednike, učinkovitost strukture naše lokacije te posjećenost naših stranica.) UPOTREBA KOLAČIĆA (COOKIES) Kako bi se olakšalo pregledavanje naših internetskih stranica, naš poslužitelj globalne mreže koristi kolačiće. Radi se o jako malim tekstualnim datotekama koje poslužitelj postavlja na računalo korisnika u svrhu praćenja odabira pojedinih jezičnih varijanti naših stranica, kao i prilikom ulaska na dijelove stranica koje zahtijevaju unos korisničkog imena i lozinke. Kolačići se ne mogu koristiti za pokretanje programa ili postavljanje virusa na vaše računalo. Neki kolačići koje naš internetski poslužitelj postavlja brišu se automatski s vašeg računala na kraju sesije, odnosno onog trenutka kada napustite naše stranice. Pregled naših stranica moguć je i bez uporabe kolačića, ako je vaš internetski preglednik tako podešen. Kako bi ova web stranica radila pravilno, kako bismo bili u stanju vršiti daljnja unaprjeđenja stranice, u svrhu poboljšavanja vašega iskustva pregledavanja, ova stranica mora na vaše računalo spremiti malenu količinu informacija (Cookies, kolačić). Preko 90 % svih web stranica koristi ovu praksu no prema važećim propisima, poglavito prema Zakonu o elektroničkim komunikacijama i Zakonu o zaštiti osobnih podataka obvezni smo prije spremanja kolačića zatražiti Vas da Korištenjem web stranice pristajete na uporabu kolačića. Blokiranjem kolačića i dalje možete pregledavati stranicu, no neke njezine mogućnosti Vam neće biti dostupne. Što je kolačić (cookie)? Kolačić je informacija spremljena na Vaše računalo od strane web stranice koju posjetite. Kolačići obično spremaju Vaše postavke, postavke za web stranicu, kao što su preferirani jezik. Kasnije, kada opet otvorite istu web stranicu internet preglednik šalje natrag kolačiće koji pripadaju toj stranici. Ovo omogućava stranici da prikaže informacije prilagođene Vašim potrebama. Kolačići mogu spremati širok pojas informacija uključujući osobne informacije (kao što je Vaše ime ili e-mail adresa). Ipak, ova informacija može biti spremljena jedino ako Vi to omogućite – web stranice ne mogu dobiti pristup informacijama koji im Vi niste dali i ne mogu pristupiti drugim datotekama na Vašem računalu ili mobilnom uređaju. Zadane aktivnosti spremanja i slanja kolačića Vama nisu vidljive. Ipak, možete promijeniti Vaše postavke internet preglednika kako bi mogli sami birati hoćete li brisati spremljene kolaćiće automatski pri zatvaranju internet preglednika i slično. Kako onemogućiti kolačiće? Isključivanjem kolačića odlučujete da li hoćete dopustiti pohranjivanje kolačića na vašem računalu ili mobilnom uređaju. Postavke kolačića mogu se kontrolirati i konfigurirati u vašem web pregledniku. Ako onemogućite kolačiće, možda nećete moći koristiti neke od funkcionalnosti na web stranicama. Što su stalni kolačići? Stalni ili spremljeni kolačići ostaju na računalu nakon zatvaranja programa internet preglednika. Pomoću njih web-mjesta pohranjuju podatke, kao što su ime za prijavu i lozinka, tako da se ne morate prijavljivati prilikom svakog posjeta određenom mjestu. Stalni kolačići ostat će na računalu ili mobilnom uređaju danima, mjesecima, čak i godinama. Što su privremeni kolačići? Privremeni kolačići ili kolačići sesije uklanjaju se s računala po zatvaranju internet preglednika. Pomoću njih web-mjesta pohranjuju privremene podatke, poput stavki u košarici za kupnju. Što su kolačići od prve strane? Kolačići prve strane dolaze s web-mjesta koje gledate, a mogu biti stalni ili privremeni. Pomoću tih kolačića web-mjesta mogu pohraniti podatke koje će ponovo koristiti prilikom sljedećeg posjeta tom web-mjestu. Što su kolačići treće strane? Kolačići treće strane dolaze s reklama drugih web-mjesta (kao što su skočne ili druge reklame) koje se nalaze na web-mjestu koje gledate. Pomoću tih kolačića web-mjesta mogu pratiti korištenje Interneta u marketinške svrhe. Tko postavlja sustave za prikupljanje podataka? Sustave za prikupljanje podataka postavlja Udruga "Trag" ili netko od partnera. Sustavi za prikupljanje podataka koje mi postavljamo jesu: - Analitički sustavi za prikupljanje podataka. Koristimo ih za stvaranje statističkih podataka o pregledima Web-mjesta i korištenju različitih njegovih dijelova (posjećene stranice i pregledani sadržaji, korisnikov način korištenja) koji nam pomažu u unapređivanju sadržaja na Web-mjestu i poboljšanju kvalitete naših usluga. SIGURNOST PODATAKA Radi sigurnosti podataka na ovoj adresi te kako bismo osigurali da ova usluga bude pristupačna svim korisnicima, ovaj računalni sustav koristi softver koji prati posjete na mreži te prepoznaju neovlaštene pokušaje otpreme ili izmjene podataka, kao i one koji bi mogli prouzročiti štetu na neki drugi način. Neovlašteni pokušaji otpreme ili izmjene podataka na ovoj lokaciji strogo su zabranjeni. POVEZNICE Činimo sve kako bismo osigurali da sva preusmjeravanja s naših internetskih stranica upute vas na internetske stranice čiji je sadržaj kvalitetan u smislu da ne potiče negativnosti. Međutim, stranice i adrese na mreži brzo se mijenjaju i ne možemo uvijek jamčiti za sadržaj svake adrese na koju vas usmjerimo. Udruga "Trag"