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Terms and conditions of Sale Oyez Professional Services Limited Registered Office: Unit 4, 500 Purley Way, Croydon, Surrey CR0 4NZ Terms & Conditions of Business Definitions "Buyer" means the person whose order for the sale of the goods and/or provision of the services is accepted by the Seller. "Seller" means Oyez Professional Services Limited or such subsidiary as may provide the relevant goods or services. All orders are accepted on the basis of these conditions. Any conditions of purchase offered on behalf of the Buyer shall be deemed to be waived by the Buyer on acceptance of the goods or services. Price The Seller reserves the right to vary prices without prior notification to reflect any increase in the cost to the Seller arising after acceptance of the order, which is due to any factor beyond the control of the Seller, any change in delivery dates, quantities or specifications requested by the Buyer, or any delay caused by instructions of the Buyer. Goods and services will be invoiced at the price ruling at the date of despatch. Variations No order which has been accepted by the Seller may be varied or cancelled by the Buyer without the prior written consent of the Seller. Any reduction in order quantity or goods returned will only be accepted with prior written approval of the Seller and will be subject to a handling charge of 10% of the invoiced value or L5.00 whichever is greater, plus delivery charges and refurbishing cost, where applicable. Delivery Acceptance of delivery of goods and/or provision of services (or any part thereof) shall be deemed conclusive evidence of Buyer's acceptance of these conditions. Delivery of the goods shall be made by the Seller delivering the goods to the Buyer's premises or, if some other place for delivery is agreed by the Seller, by the Seller delivering the goods to that place. Any dates quoted for delivery of the goods are approximate only and the Seller shall not be liable for any delay in delivery of the goods howsoever caused. Time for delivery shall not be of the essence unless previously agreed by the Seller in writing. The Seller shall be entitled to make partial delivery or deliveries by instalments and to invoice for such deliveries as are made. Non Delivery If the Seller is unable to make actual delivery of the goods for any reason, or if the Buyer either fails to take delivery of the goods on the agreed delivery date or delays the delivery date; then the Seller may store or arrange the storage of the goods until actual delivery, at the risk and expense of the Buyer, and charge the Buyer the following: reasonable or actual (if with a third party) storage costs (including insurance); all additional transport and handling costs including the additional time of the Seller at its appropriate hourly or daily rates; and receive payment in full for the goods in storage, in accordance with the normal payment terms. Notification Claims for goods invoiced but not received must be made in writing, stating invoice number, within three days of date of invoice. Complaints concerning goods received damaged must be made in writing, stating nature of damage, date of receipt and invoice number, within seven days of receipt of goods. Goods cannot be accepted for return without prior notification and approval by the Seller. Specifications If goods are to be manufactured or provided in accordance with a design/specification provided by the Buyer, the Buyer shall indemnify the Seller against all loss, damage, costs, expenses in connection with same. Payment The Buyer shall pay the price specified (without any deduction) on placing the orderwithin, notwithstanding that physical delivery may not have taken place and the property in the goods has not passed to the Buyer. The buyer must be located within the United Kindom. Oyez do not sell to individuals or organisations outside of the UK. Force Majeure If the seller is unable to perform the services for a reason of force majeure or any other reason outside the Seller's reasonable control, the Seller shall be entitled to charge the Buyer for any additional time, cost or expense incurred as a result thereof and where the Seller is unable to perform the services for any such reason for a period of more than two weeks the Seller shall be entitled to postpone its performance of the contract until such time as it is reasonably able to recontinue the performance of the services. Warranty The Seller shall have no liability in respect of parts, materials or equipment not manufactured by the Seller, in respect of which the Buyer shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer. Consequential Loss The Seller shall not be liable to the Buyer by reason of any representation, or any implied warranty,condition or other term, or any duty at common law, or under the express terms of the Contract, for any consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for consequential compensation whatsoever (and whether caused by the negligence of the Seller, its employees or agents or otherwise) which arise out of or in connection with the supply of the goods or their use or resale by the Buyer, except as expressly provided in these conditions. Third Party Claims If any claim is made against the Buyer that the goods or services infringe or that their use, resale or provision infringes the patent, copyright, design, trade mark or other industrial or intellectual property rights of any other person, any liability of the Seller to the Buyer shall be subject to the Seller being given full control of any proceedings or negotiations in connection with any such claim including the payment or settlement thereof. Title Title in the goods shall not pass to the Buyer until the later of delivery and receipt by the Seller of payment in full of all sums due or owing on any account. Governing Law These conditions and the contract for sale to which they relate shall in all respects be construed in accordance with and be governed by English Law. Validity Terms valid at date of issue. The Seller reserves the right to modify, without notice. When this occurs, the new Terms and Conditions are effective immediately and supersede prior published information. Date of Issue: June2015
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Uvjeti korištenja Ovi uvjeti prodaje definiraju postupak naručivanja, plaćanja, isporuke i povrata odnosno reklamacije robe ponuđene na našim stranicama. Isporučitelj (Prodavatelj) je TE-LACK d.o.o. Velika Gorica, a Kupac robe je posjetitelj web shopa koji odabere barem jedan proizvod, popuni elektronski formular narudžbe i pošalje ga Prodavatelju. Putem web shopa Prodavatelja omogućena je kupnja svih proizvoda koji se nalaze na stranicama Prodavatelja. Cijene su s PDV-om. Transakcijska valuta je hrvatska kuna (kn). Prodajno mjesto nalazi se u Republici Hrvatskoj. NARUČIVANJE Proizvodi se naručuju elektronskim obrascem i neopozivi su. Ukoliko prodavatelj nije u mogućnosti isporučiti sve naručene proizvode, isporučiti će one koje može. S isporukom tih proizvoda poslati će Kupcu e-mail u predviđenom roku za isporuku preostalih proizvoda. Kupac može u roku od 3 dana otkazati isporuku preostalih proizvoda prema uputama na obavijesti o djelomičnoj isporuci. DOSTAVA Proizvodi se dostavljaju putem prijevozničkih tvrtki koje obavljaju usluge transporta. Rok isporuke je cca. 3 radnia dana, ukoliko je proizvod raspoloživ na skladištu, u protivnom će kupac biti obaviješten. Dostava se vrši do ulaza u stambeni objekt. Proizvodi će biti zapakirani tako da se uobičajenom manipulacijom u transportu ne mogu oštetiti. Kupac je dužan prilikom preuzimanja proizvoda provjeriti eventualna oštećenja i odmah ih reklamirati dostavnom radniku koji je robu dostavio, odnosno odbiti preuzeti pošiljku na kojoj su vidljiva vanjska oštećenja. Roba je osigurana od gubitka u dostavi, te ako Kupac ni nakon 7 dana od predaje narudžbe ne dobije nikakvu obavijest ili isporuku od Prodavatelja, mora ga obavijestiti kako bi Prodavatelj mogao osigurati pronalazak pošiljke ili poslati zamjensku. PLAĆANJE Za iznose preko 500 kn (cca. 100 EUR) odobravamo popust od 10%. Naručene proizvode s troškovima dostave Kupac će Prodavatelju platiti općom uplatnicom, virmanom ili pouzećem. U slučaju da Kupac naruči robu i odbije je primiti, Prodavatelj ima pravo tražiti od Kupca nadoknadu poštanskih i vlastitih manipulativnih troškova. Trošak dostave se zaračunava u cijenu i vrijedi za Hrvatsku. POVRAT / REKLAMACIJE Kupac ima pravo na povrat robe u sljedećim slučajevima: - isporuka robe koja nije naručena - isporuka robe koja ima grešku ili oštećenja koja nisu nastala u transportu Prodavatelj će odobriti povrat robe Kupcu nakon prijema opravdane reklamacije e-mailom, telefonski ili pismeno, s instrukcijama za povrat robe. U slučaju nemogućnosti isporuke druge robe, Prodavatelj će nadoknaditi Kupcu njegove poštanske troškove povrata robe i eventualnu vrijednost robe koju nije više u mogućnosti isporučiti. U slučaju povrata robe koji nije nastao propustom prodavatelja, kupac snosi sve manipulativne troškove koji su nastali. Po narudžbi koja se radi na izričiti zahtjev kupca, ili robu koja je izrađena na zahtjev kupca, nije moguće izvršiti povrat. Prilikom izvršenja narudžbe takve robe bit ćete pismeno i usmeno obavješteni o nemogućnosti povrata.