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Kultur-nik Travel: “Travelife – opportunity for upgrade not to be missed!” UHPA Successfully sent to your email address. Error occured. Please try again or contact administrator at uhpa@uhpa.hr. We present a series of interviews with employees of our agencies that have decided to join Travelife for Tour Operators and Travel Agencies, the global initiative for sustainable tourism. The first of many more to come is an interview with Duška Župan, head of the agency Kultur-nik travel from Zagreb, Croatia. Duška Župan, has been working in tourism for a long time and is familiar with all aspects of tourism business. Currently, she is Manager of the agency Kultur-nik Travel that has recently joined the Travelife programme. Duška has passed the Travelife online sustainability exam and has become one of the 14 employees of UHPA’s agencies that have a personal certificate "Travelife Sustainability Manager". "We tend to be the agency that leads in the development of specialized programs and thereby promote the cultural and natural heritage of Croatia" Duška says and she explains why Travelife is “an opportunity not to be missed.” Why did you decide to join the Travelife programme? Travelife with its philosophy and approach in creating tourism products, opens new niches in business, thus offers an opportunity for creation of new, customized forms of tours, while taking care of the environment and preservation of natural and cultural heritage in a socially responsible manner. With which products / programs or business management do you already promote Corporate Social Responsibility (CSR)? Our tours are designed for small groups of tourists, mostly interested in continental parts of Croatian and neighbouring countries. We offer them tours such as hiking on Velebit and Paklenica mountain, Cave exploration in Lika, combination of visit to summit Snježnik and river Mrežnica. What are your plans or methods to further improve your CSR? Additional specialization of employees for CSR, communication and exchange of experience with other agencies which is available within the Travelife programme, and promotion to companies that are interested in implementation in their own business. Moreover, further planning and creation of programmes that promote sustainable tourism in Croatian and neighbouring countries. How will CSR certification enrich your business management? We hope that obtaining a Travelife Award will open opportunities for collaboration with other agencies of the European Union that want to offer tours designed in line with Travelife standards. Furthermore, through training and selection of suppliers we will clearly define our network of suppliers and common goals, which will facilitate the development of quality programs. This initiative is a part of CSR TOUR project: Travelife and national travel and tourism associations from Croatia, Greece, Poland and Latvia have come together within the project “Corporate Social Responsibility Training and certification in the Travel sector (CSR TOUR)” to produce a set of nationally adapted and tested CSR training materials and standards for tour operators, travel agencies, hotels and Vocational Educational Training institutes. Project partners:
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Kultur-nik travel: Travelife poslovna prilika koja se ne propušta UHPA Članak je uspješno poslan na upisanu adresu. Greška prilikom slanja, molimo pokušajte ponovo. Donosimo seriju intervjua sa zaposlenicima naših agencija koje su se odlučile pridružiti svjetskoj inicijativi za održivi turizam Travelife. Prvi u nizu je razgovor sa Duškom Župan, voditeljicom agencije Kultur-nik travel Duška Župan, kako kaže, dugo je godina u turizmu te je upoznata sa svim segmentima turističkog poslovanja. Zaposlena je kao voditeljica agencije Kultur-nik travel koja se nedavno pridružila inicijativi Travelife, a sama Duška je položila ispit održivosti te je postala jedna od 14 zaposlenika UHPA-inih agencija koji imaju osobni certifikat „Travelife Sustainability Manager“. „Nastojimo biti agencija koja će prednjačiti u izradi specijaliziranih programa i time ujedno promicati kulturno i prirodno naslijeđe Hrvatske“ kaže Duška te objašnjava zašto je Travelife prilika koju ne treba propustiti. Koji su razlozi zbog kojih ste se odlučili uključiti u Travelife? Svojom filozofijom i pristupom u kreiranju turističke ponude Travelife, otvara nove niše i tako nudi priliku za izradu posebnih oblika aranžmana, a istovremeno vodi brigu o zaštiti okoliša i očuvanju prirodne i kulturne baštine na društveno odgovoran način. Kojim proizvodima/programima ili segmentom poslovanja već promovirate društveno odgovorno poslovanje (DOP)? Naši aranžmani kreirani su za manje grupe turista, uglavnom ljubitelje kontinentalne ponude Hrvatske i zemalja regije. U tu svrhu, nudimo razne aranžmane kao što je „Hiking kroz Biokovo, Velebit i Paklenicu“, „Tragom špilja, krša i čovjeka“(Lika), „Kroz gorske visine i riječne doline“ (Risnjak i Mrežnica), itd. Kakvi su vaši planovi ili načini za daljnje unaprjeđenje DOP-a? Dodatna edukacija zaposlenika u agenciji te komunikacija i razmjena iskustava s drugim agencijama koje funkcioniraju kroz Travelife program ili ga žele implementirati u svoje poslovanje. Svakako, planiramo i kreiranje dodatnih programa koji potiču održivi turizam na području Hrvatske i zemalja regije. Kako će certificiranje DOP-a obogatiti Vaše poslovanje? Nadamo se kako će nam certificiranje otvoriti put prema ostalim agencijama iz Europske unije, koje žele svojim klijentima ponuditi isključivo aranžmane usklađene s Travelife pristupom. Nadalje, kroz edukaciju i selekciju dobavljača jasno ćemo definirati našu mrežu dobavljača i zajedničke ciljeve, što će olakšati izradu kvalitetnih programa.