http___www.tuv-sud.hr_sava-hr_aktivnosti_auditiranje-certifikacija-sustava_iso-9001-certificiranje-sustava-upravljanja_1.xml
1.1 2.1 3.1 3.2 4.1 4.2 5.1 5.2 6.1 6.2 6.3 7.1 7.2 8.1 8.2 8.3 9.1 10.1 11.1 12.1 13.1 14.1 15.1 16.1 17.1
ISO 9001 Management System Certification Place your passion for quality on display Successful companies are driven to deliver quality. From the way they operate to the service standards they deliver to the products they produce. Anyone can make claims about commitment to quality. With ISO 9001:2008 certification, you have a structured and systematic way to prove it. ISO 9001:2008 is the standard that provides a set of standardized requirements for a quality management system. Helping you ensure your products consistently meet the needs of your customers and regulatory requirements. It tells companies with similar values you share their commitment. By validating that you take quality and customer satisfaction seriously. By verifying that your business is progressive in its strategy. ISO 9001:2008 comes in a very user-friendly format. With terms that are easily recognised by all business sectors and companies of all sizes. TÜV SÜD’s auditors work with you as your partner. Learning the specific needs of your organisation. Striving to bring you increased efficiency, reduced costs and greater speed to market. Ensuring your success with ISO 9001:2008 and reflecting your organisation’s passion for quality. Your benefits at a glance - Improve profitability and efficiency - Standardise business processes and procedures - Increase productivity with correct information and equipment - Reduce operating costs and manufacturing errors - Enhance customer satisfaction - Increase job security for employees - Benefit from market competiveness
1.1 2.1 3.1 3.2 4.1 5.1 5.2 6.1 7.1 7.2 7.3 7.4 8.1 9.1 10.1 11.1 12.1 13.1 14.1
ISO 9001 certificiranje sustava upravljanja Trenutno važeće izdanje standarda Najrasprostranjeniji standard / norma za sustave upravljanja u svijetu je prvi put izdan 1987. godine. Nakon prvog izdanja uslijedila su još četiri, a trenutno je na snazi 5. izdanje iz 2015. godine sa oznakom ISO 9001:2015. Sadržaj standarda Standard / norma ISO 9001:2015 uključuje zahtjeve za sustav upravljanja kvalitetom, koje organizacija treba ispuniti da bi postigla stalno zadovoljstvo kupaca. Zahtjevi su dati u pet poglavlja koja se odnose na sustav upravljanja kvalitetom, odgovornost Uprave, upravljanje resursima, realizaciju proizvoda ili usluge te mjerenje, analizu i poboljšanja. Povezanost s drugim standardima Standard / normu ISO 9001:2015 dopunjavaju standardi ISO 9000:2005 (Osnove i rječnik) i ISO 9004:2000 (Smjernice za poboljšavanje performansi). Prije svega, norma ISO 9000:2005 ima neraskidivu vezu sa normom ISO 9001:2015, odnosno pojašnjava pojmove koji se koriste u toj normi. Standard / norma SO 9004:2000 predstavlja korisnu dopunu, odnosno sugerira upotrebu pogodnih metoda za uspješniju izgradnju sustava upravljanja kvalitetom prema normi ISO 9001:2015. Također je potrebno spomenuti standard / normu ISO 19011, koji daje smjernice za provođenje audita sustava upravljanja. Vaša korist i prednosti – kratki pregled - Poboljšajte profitabilnost i učinkovitost - Standardizirajte poslovne procese i procedure - Povećajte produktivnost s točnim informacijama i opremom - Poboljšajte zadovoljstvo klijenata - Povećajte sigurnost radnog mjesta za Vaše zaposlenike - Iskoristite prednost tržišne konkurentnosti