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Company information: Fertilite j.d.o.o., limited liability company for trade and services HEADQUARTERS: Zagreb, Gradečak Desni 14 ENTRY INTO COURT REGISTRY: Commercial court in Zagreb under number Zg Tt-16/35995-2 dated 19 October 2016 (published on 20 October 2016) IBAN: HR4024020061100730185 Erste&Steiermärkische Bank d.d. FOUNDING CAPITAL: HRK10 paid in entirety MEMBERS OF THE BOARD: Petra Brzović, Tax no.: 58776403970 Buyer is obliged to pay for ordered services/products with one of the following payment methods: After payment is received, the service/product is ready for use/delivery in accordance with the usability dates written on the invoice. If you are paying with a credit card, your data is protected by the T-com Pay Way system. This means that Fertilite j.d.o.o. or T-Com have no access to your credit card number; only the company which issued the credit card and credit card holder have that information. Pay Way is an online service for authorization of credit cards via Internet with maximum safety. Pay Way system offers a secure connection with the authorization centers of the credit card companies and authorization of the four biggest credit cards in the country (American Express, Diners, MasterCard and Visa). All data of all participants in the Internet shopping process are protected by special system security protocols. Payment and authorization of credit cards is done via T-Com Pay Way system. T-Com Pay Way applies most advanced standards in data protection – Secure Socket Layer (SSL) protocol with 128-bit data encryption MD5 algorithm. ISO 8583 protocol ensures that data exchange between T-Com system and authorization centers of credit card companies is done within the private network which is protected from an unauthorized entry through dual-layer firewall. Pursuant to Article 10 of the Consumer Protection Act, trader is obliged to allow the customer to submit a written complaint at its business offices, and without any delay confirm in writing that the complaint was received. Besides the obligation referred to in paragraph 1 of this Article, the trader is obliged to allow the customer to submit a written complaint via mail at: Fertilite j. d.o.o., Gradečak Desni 14, 10000 Zagreb or via email at: info@petrabrzovic.com Fertilite j. d.o.o. is obliged to respond in writing to all complaints referred to in paragraphs 1, 2 and 4 of this Article within 15 days from receiving the complaint. Fertilite j. d.o.o. is obliged to keep and manage records on customers’ complaints on a durable medium for a year from the day of receiving customer’s complaint. In order to have the right to refund for purchased services/products, the buyer/party shall deliver written request/notification to Fertilite j. d.o.o. stating that the buyer/party is requesting refund for unused services or is cancelling the services prior to using them. Fertilite j. d.o.o. shall send the buyer within 15 days a written notification given the fact that the refund depends on the cancellation terms for each particular project/congress for which the services are paid. Fertilite j. d.o.o. is obliged to resolve all misunderstandings and disputes with due care and diligence. Fertilite j. d.o.o. keeps the right to change these conditions and rules, and excludes itself from any responsibility for possible consequences of such changes and obliges itself to inform all registered users via email addresses entered at the time of registration. All changes shall apply to the use of petrabrzovic.com website. In case you do not agree with the abovementioned terms of use and you do not wish to accept them, please contact our Contact Center with your remarks and during that time do not use webshop’s services. You have to be at least 18 years of age in order to register at petrabrzovic.com webshop. Buyer is responsible to enter accurate and complete information when registering. If there is any change in the information which you have entered during registration, you are obliged to update your user account right away in order to inform us about incurred changes. When registering at petrabrzovic.com website you are obliged to create a password that you will keep only to yourself and will not share it with any other person. You are responsible for all activities and orders made under your password. If you know or suspect that someone else knows your password you are obliged to inform us about that by contacting us at the Contact Center via email.
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Sigurnost i zaštita podataka Izjava o sigurnosti Plaćanje i autorizacija kreditnih kartica se odvija putem T-Com Pay Way sustava. T-Com Pay Way primjenjuje najmodernije standarde u zaštiti podataka - Secure Socket Layer (SSL) protokol sa 128-bitnom enkripcijom podataka i MD5 algoritam. ISO 8583 protokol osigurava da se razmjena podataka između T-Com sustava i autorizacijskih centara kartičnih kuća obavlja u privatnoj mreži, koja je od neautoriziranog pristupa zaštićena dvostrukim slojem "vatrozida" ("firewall"). Izjava o privatnosti i zaštiti podataka MIZO (Međunarodni institut za znanost i obrazovanje) se obvezuje pružati zaštitu osobnim podacima kupaca na način da prikuplja samo nužne osnovne podatke o kupcima / korisnicima koji su nužni za ispunjenje naših obveza; informira kupce o načinu korištenja prikupljenih podataka, redovito daje kupcima mogućnost izbora o upotrebi njihovih podataka, uključujući mogućnost odluke žele li ili ne da se njihovo ime ukloni s lista koje se koriste za marketinške kampanje. Svi se podaci o korisnicima strogo čuvaju i dostupni su samo djelatnicima kojim su ti podaci nužni za obavljanje posla. Svi djelatnici MIZO-a (Međunarodni institut za znanost i obrazovanje) i poslovni partneri odgovorni su za poštivanje načela zaštite privatnosti.