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ISO 9001 Management System Certification Deliver Quality - ISO 9001 Successful companies are driven to deliver quality. From the way they operate to the service standards they deliver to the products they produce. Anyone can make claims about commitment to quality. With ISO 9001:2008 certification, you have a structured and systematic way to prove it. ISO 9001:2008 is the standard that provides a set of standardized requirements for a quality management system. Helping you ensure your products consistently meet the needs of your customers and regulatory requirements. It tells companies with similar values that you share their commitment. It validates that you take quality and customer satisfaction seriously and verifies that your business is progressive in its strategy. ISO 9001:2008 uses terms that are easily recognized by all business sectors and companies of all sizes. The Technical Committee for ISO 9001 met in June 2012 and began drafting the revision of ISO 9001 in November 2012. The committee draft of ISO 9001:2015 was published in Q3, 2013 and user community provided approximately 2,800 comments to be considered. The next formal DIS version is expected to be released in April 2014. Additional version (FDIS) will be released in November 2014 before the final release of ISO 9001:2015 which is planned for September 2015. Changes to ISO 9001:2008 In revised ISO 9001:2015, there will be significant changes in format as well as in technical content. The new format is based on ISO Directives Part 1:2012 “Annex SL”. The new format defines the common structure for all new ISO management standards and revision to existing standards such as ISO 14001. In the revised standards, it is expected that approximately 30% of text or more will be identical. At this of time, a three year transition period (2018) has been approved for all organizations to update ISO 9001:2008 base certifications to ISO 9001:2015. All organizations will be encouraged to start their transition after formal publication of DIS version of ISO 9001:2015 scheduled for mid 2014. ISO 9001 is an internationally accepted quality management certification system to define, identify, and confirm quality benchmarks within organizations. ISO 9001 is helping thousands of companies worldwide manage their processes to become more efficient and cost-effective. Progressive companies are finding that, if applied properly, ISO 9001 system can offer real strategic value, especially if it is aligned with corporate goals and objectives. As of 2011, there were over 1 million certificates issued for ISO 9001 across 178 countries around the world. This confirms the importance and adoption of ISO 9001 in the global supply chains as the pioneering model on which management system standards have been built. The ISO 9001 certification process is rigorous, but the benefits can be considerable. Improved operation efficiency New access to national and international markets Immediate recognition of commitment to quality and continuous improvement Increased Profits Enhanced Reputation Improved Customer Satisfaction Increased Productivity as the correct data. equipment, and documentation are integrated into the total process Decreased operating costs due to fewer problems and reduced rework...not to mention fewer returns and lower after-sales support costs Elevated confidence among sales force as quality improves As of 2011, there were over 1 million certificates issued for ISO 9001 across 178 countries around the world. This confirms the importance and adoption of ISO 9001 in the global supply chains as the pioneering model on which management system standards have been built. The ISO 9001 certification process is rigorous, but the benefits can be considerable. Improved operation efficiency New access to national and international markets Immediate recognition of commitment to quality and continuous improvement Increased Profits Enhanced Reputation Improved Customer Satisfaction Increased Productivity as the correct data. equipment, and documentation are integrated into the total process Decreased operating costs due to fewer problems and reduced rework...not to mention fewer returns and lower after-sales support costs Elevated confidence among sales force as quality improves Your benefits of ISO 9001 Certification - Improve profitability and efficiency - Standardize business processes and procedures - Increase productivity with correct information and equipment - Reduce operating costs and manufacturing errors - Enhance customer satisfaction - Benefit from market competiveness
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ISO 9001 certificiranje sustava upravljanja Trenutno važeće izdanje standarda Najrasprostranjeniji standard / norma za sustave upravljanja u svijetu je prvi put izdan 1987. godine. Nakon prvog izdanja uslijedila su još četiri, a trenutno je na snazi 5. izdanje iz 2015. godine sa oznakom ISO 9001:2015. Sadržaj standarda Standard / norma ISO 9001:2015 uključuje zahtjeve za sustav upravljanja kvalitetom, koje organizacija treba ispuniti da bi postigla stalno zadovoljstvo kupaca. Zahtjevi su dati u pet poglavlja koja se odnose na sustav upravljanja kvalitetom, odgovornost Uprave, upravljanje resursima, realizaciju proizvoda ili usluge te mjerenje, analizu i poboljšanja. Povezanost s drugim standardima Standard / normu ISO 9001:2015 dopunjavaju standardi ISO 9000:2005 (Osnove i rječnik) i ISO 9004:2000 (Smjernice za poboljšavanje performansi). Prije svega, norma ISO 9000:2005 ima neraskidivu vezu sa normom ISO 9001:2015, odnosno pojašnjava pojmove koji se koriste u toj normi. Standard / norma SO 9004:2000 predstavlja korisnu dopunu, odnosno sugerira upotrebu pogodnih metoda za uspješniju izgradnju sustava upravljanja kvalitetom prema normi ISO 9001:2015. Također je potrebno spomenuti standard / normu ISO 19011, koji daje smjernice za provođenje audita sustava upravljanja. Vaša korist i prednosti – kratki pregled - Poboljšajte profitabilnost i učinkovitost - Standardizirajte poslovne procese i procedure - Povećajte produktivnost s točnim informacijama i opremom - Poboljšajte zadovoljstvo klijenata - Povećajte sigurnost radnog mjesta za Vaše zaposlenike - Iskoristite prednost tržišne konkurentnosti