http___www.ts.avnet.com_emea_croatia_ibm_services_services_from_ibm.html_1.xml
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IBM Services Avnet Business Partners can also benefit from the following IBM Services: IBM Maintenance Contracts IBM Maintenance Services from Avnet enable you to keep your clients' systems running by matching the appropriate service to your clients' needs, for both software and hardware support. We have the following maintenance contracts available: ServicePac is a family of pre-packaged and pre-priced solutions, warranty upgrades and extensions. ServiceSuite is a single source of support for a multi-vendor environment through a simple contract and single invoice/simple finance options. Software Maintenance for AIX and System i5 gives customers with IBM System p5 or System i5 operating systems running IBM AIS, OS/400 or i5/OS mission-critical support around the clock. Software SupportLine Services gives clients the benefit of fast and effective problem resolution from a single point of contact. This service is available as a standalone contract or can be incorporated into ServiceSuite contracts.
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Usluge IBM-a Avnet-ovi poslovni partneri mogu također izvući korist iz sljedećih IBM-ovih usluga: IBM ugovori za održavanje IBM ugovori za održavanje od Avneta vam omogućuju održavati sustave vaših klijenata u radu pružanjem odgovarajuće usluge prema potrebama vašeg klijenta, kako za softversku, tako i za hardversku podršku. Na raspolaganju imamo sljedeće ugovore za održavanje: ServicePac je obitelj pred-pakiranih i pred-procijenjenih rješenja, nadogradnje jamstva i dodataka. ServiceSuite je jedinstveni izvor podrške za okruženje s više dobavljača putem jednostavnog ugovora i jedinstvenog računa/jednostavnih mogućnosti financiranja. Održavanje softvera za AIX i sustav i5 pruža kupcima sa operativnim sustavima IBM p5 ili i5 koji rade na IBM AIS, OS/400 ili i5/OS ključnu podršku 24 sata dnevno. Software SupportLine Services pruža klijentima korist od brzog i učinkovitog rješavanja problema iz jedinstvene točke ugovora. Ova je usluga dostupna kao samostalni ugovor ili može biti inkorporirana u ServiceSuite ugovore.