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In accordance with Art. 12 of the General Data Protection Regulation (hereinafter referred to as the GDPR), we are obliged to inform you about the processing of your data when you use our website. We take the protection of your personal data very seriously and this privacy policy informs you about the details of the processing of your data and about your legal rights in this regard. We reserve the right to adapt the privacy policy with future effect, in particular in the event of further development of the website, the use of new technologies or changes to the legal bases or the corresponding case law. We recommend that you read this privacy policy from time to time and take a printout or a copy for your documents. This privacy policy applies to all pages of http://schliessfaecher.de/. It does not cover any linked websites of other providers. Responsible provider/representative of the provider in the European Union (EU) The following party is responsible for the processing of personal data within the scope of this privacy policy: Mietra e.K. Heinrich-Heine-Straße 4b 04651 Bad Lausick Telephone: +49 (0) 34345 / 72 95 0; email: info@mietra.de If you have any questions about data protection with regard to our company or our website, you can contact our data protection officer: Spirit Legal LLP Rechtsanwälte Attorney-at-law and data protection officer Peter Hense Postal address: Data protection officer c/o Mietra e.K., Heinrich-Heine-Straße 4b, 04651 Bad Lausick Contact via encrypted online form: Contact data protection officer We have taken comprehensive technical and organisational precautions to protect your personal data from unauthorised access, abuse, loss and other external disruption. To this end, we regularly review our security measures and adapt them to current standards. You have the following rights with regard to the personal data concerning you that you can assert against us: You can assert your rights by informing us using the contact details specified above under ‘Responsible provider’ or by contacting the data protection officer designated by us. You also have the right to lodge a complaint with a data protection supervisory authority about our processing of your personal data (Art. In principle, you can use our website for purely informational purposes without disclosing your identity. When you access the individual pages of the website in this sense, this only results in access data being transferred to our web hosting service so that the website can be displayed to you. This is the following data: Temporary processing of the IP address by the system is necessary to make it technically possible to deliver the website to your device. This requires processing of your IP address for the duration of the session. The legal basis of this processing is Art. 6(1) Sentence 1(f) GDPR. The access data is not used to identify individual users and is not combined with other data sources. The access data is erased when it is no longer required for achieving the purpose of its processing. In the case of recording the data to provide the website, this is the case when you end your visit to the website. IP addresses are stored in log files to ensure the functionality of the website. In addition, the data serves us to optimise the website and to ensure the security of our information technology systems. No evaluation of the data for marketing purposes takes place in this context either. In principle, data is erased after seven days at the latest; further processing is possible in individual cases. In this case, the IP address is erased or so transformed that an assignment of the retrieving client is no longer possible. In addition to the aforementioned access data, so-called cookies are stored in the internet browser of the device you use to access the website. These are small text files with a sequence of numbers that are stored locally in the cache of the browser used. Cookies do not become part of the device system and cannot execute programs. They serve to make our website user-friendly. The use of cookies may be technically necessary or may occur for other purposes (e.g. analysis/evaluation of website use). a) Technically necessary cookies Some elements of our website require that the retrieving browser can be identified even after a page change. This involves processing the following data in the cookies: The user data collected by technically necessary cookies is not processed to create user profiles. We also use session cookies, which store a session ID that can be used to assign various requests from your browser to the shared session. Session cookies are required for using the website. In particular, they enable us to recognise the device used when you return to the website. If you have an account with us, we use this cookie to recognise you on subsequent visits to the website; otherwise you would have to log in again each time you visited. The legal basis of this processing is Art. 6(1) Sentence 1(f) GDPR. We use session cookies to make using our website more attractive and effective. Session cookies are erased as soon as you log out or close your browser. b) Technically non-essential cookies In addition, we also use cookies on the website which enable an analysis of users’ surfing behaviour. For example, this involves processing the following data in the cookies: These cookies are used to make using the website more efficient and attractive. The legal basis of this processing is Art. 6(1) Sentence 1(f) GDPR. The technically non-essential cookies are automatically deleted after a specified period, which may vary depending on the cookie. Where we integrate cookies from third-party providers into our website, we point this out to you separately below. c) Cookie banner notice When you visit the website, an information banner notifies you about the use of cookies and refers you to this privacy policy. In this context, information is also provided about how the storage of cookies can be prevented by adjusting your browser settings. When contacting our company, e.g. by email or using the contact form on the website, we will process the personal data provided by you so that we can respond to your enquiry. In order for us to process enquiries submitted via the contact form on the website, it is essential that you provide a name or pseudonym and a valid email address. At the moment when you submit the message to us, the following data will also be processed: The legal basis of the processing is Art. 6(1) Sentence 1(f) GDPR and Art. 6(1) Sentence 1(b) GDPR, if the contact is made with the intention of concluding a contract. Processing the personal data from the form allows us alone to process the contact you make with us. Where you contact us by email, this also constitutes the necessary legitimate interest in the processing of the data. The other personal data processed during the submission process serves to prevent any misuse of the contact form and to ensure the security of our information technology systems. The data will not be transmitted to third parties in this context. The data is only processed in order to process the conversation. As soon as processing is no longer necessary, we erase the data generated in this context or, if statutory retention obligations apply, restrict processing of the data. We process your personal data if and to the extent necessary for the initiation, creation, execution and/or termination of a legal transaction with our company. The legal basis of this results from Art. 6(1) Sentence 1(b) GDPR. Once the purpose has been achieved (e.g. contract processing), the personal data will be blocked for further processing or erased, unless we are entitled to retain the data for a longer period and process it as required in the respective context on the basis of a consent granted by you (e.g. consent to the processing of your email address for sending promotional emails), a contractual agreement, a statutory authorisation (e.g. authorisation to send direct marketing) or on the basis of justified interests (e.g. retention for asserting claims). Your personal data will be passed on if Your personal data will not be transmitted to other persons, companies or bodies unless you have effectively consented to such transmission. The legal basis of the processing is then Art. 6(1) Sentence 1(a) GDPR. You have the possibility to request information material on the website, in which we inform you about the following content: products from our portfolio, further information about fire protection, sample lockers and consultations/customer feedback In order to receive the information material, you need to give us your contact details. These include for example the name of the recipient, address, function, email address and number of pupils. In addition to the data specified, the following data is processed at the time of the request: IP address and date/time of the request. We process the mandatory data you provide us with for the purpose of preparing and, if necessary, performing the contract and sending you the information material. The legal basis for the processing is Art. 6(1) Sentence 1(b) GDPR. We will not pass your data on to third parties. Data processing is performed within the European Union. We erase the data as soon as storage is no longer necessary or, if statutory retention obligations apply, restrict processing of the data. Due to mandatory commercial and tax regulations, we are obliged to keep your address, payment and order data for a period of ten years. After two years after termination of the contract, we will restrict the processing and reduce the processing to compliance with our existing legal obligations. As far as the information material contains advertising content that goes beyond pure information provided for the potential conclusion of a contract, the legal basis of this is Art. 6(1) Sentence 1(f) GDPR. We have a legitimate interest in processing for the purpose of direct marketing. We will not pass your data on to third parties. Processing is performed within the European Union. Unless you object to processing for advertising purposes, we will erase your data two years after you request the information material. If you wish to submit an order or booking in our online shop, it is necessary for the initiation and conclusion of the contract that you provide personal data such as your name, your address and your email address. The mandatory data required for order and contract processing is marked as such; further information is provided voluntarily. We process your data for order processing; in particular, we will forward payment data to your chosen payment service provider or our main bank. The legal basis for the processing is Art. 6(1) Sentence 1(b) GDPR. To prevent unauthorised third parties from accessing your personal data, the order process on the website is encrypted using SSL/TLS technology. As soon as storage is no longer necessary, we erase the data generated in this context or, if statutory retention obligations apply, restrict processing of the data. Due to mandatory commercial and tax regulations, we are obliged to keep your address, payment and order data for a period of ten years. After two years after termination of the contract, we will restrict the processing and reduce the processing to compliance with our existing legal obligations. If you wish to use the password-protected area of our website, you must register by providing the following information: Furthermore, the following data is processed at the time of registration: The data will be erased as soon as it is no longer required for achieving the purpose of its processing. This is the case for the data collected during the registration process if the registration on the website is cancelled or modified. The following functions are available to you in the password-protected area: If you use the password-protected area of the website, e.g. to edit your profile data or to view orders and bookings made, we also process the data about your person required for the initiation or performance of the contract, in particular address data and information about the payment method. The legal basis for the processing is Art. 6(1) Sentence 1(b) GDPR. The data will be erased as soon as it is no longer required for achieving the purpose of its processing or as soon as there are no legitimate interests preventing its erasure. Due to mandatory commercial and tax regulations, we are obliged to keep your address, payment and order data for a period of ten years. After two years after termination of the contract, we will restrict the processing and reduce the processing to compliance with our existing legal obligations. If you provided further data voluntarily (e.g. about interests, gender, children, preferences, wish list), we will process your data which is not necessary for the initiation or performance of a contract for as long as you use the password-protected area and if you do not delete it yourself beforehand. Our aim in this respect is to optimise the use of the website for you as a user. The legal basis for this is Art. 6(1) Sentence 1(f) GDPR. Advertising to existing customers We reserve the right to process the email address provided by you when booking in accordance with the statutory provisions in order to send you, among other things, the following content by email whilst or after processing the contract, unless you have already objected to this processing of your email address: The legal basis for the processing is Art. We perform this processing for customer care and to enhance our services. We erase your data when you cancel your newsletter subscription, but no later than two years after termination of the contract. eKomi To carry out our customer satisfaction surveys we use the services of the provider eKomi Ltd., Markgrafenstraße 11, 10696 Berlin. For this purpose we send eKomi the customer number and email address. ekomi sends a link by email and the customer makes his assessment online. We do not know how long eKomi will keep the data, and we are unable to influence this. You will find additional information in the GTCT and in the data protection declaration and the communication rules of eKomi which you can access at https://www.ekomi.de/de/agb/ https://www.ekomi.de/de/datenschutz/ https://www.ekomi.de/de/kommunikationsregeln/. The data are processed pursuant to Section 6 Subsection 1 S. 1 lit. f) GDPR. Our legitimate interests in processing the data mentioned above lies in the improvement and optimisation of our services and the securing of customer satisfaction. School access through the service portal Data will only be passed on insofar as this is required to process the contract. To improve the administration of the lockers and to facilitate the smooth performance of the contract we will be entering the required data such as information on the lockers, the name and address as well as the form and the school year of the pupil and, as the case may be, additional information on a terminated contract into our service portal which can be accessed by the respective school. This data processing is based on Section 6 Subsection 1 S. 1 lit. f) GDPR. Transferring the data to janitorial services For maintenance and repair work on the lockers werely on outside janitorial services. For this purpose we will transfer the locker number and, if necessary, the name of the pupil to these external service providers. The personal data will only be transferred insofar as this is necessary to process the contract. This is based on Section 6 Subsection 1 S. 1 lit. b) GDPR. Failure to provide the data may prevent a contract from being formed or an existing contract from being processed. The data will be securely transferred to outside service providers to enable the services to be performed, and they will be exclusively processed to perform the services. We will delete the data accumulated in this manner after they no longer have to be stored, or we will limit the processing of the data if we are obligated to preserve such records. * Right of objection You may object to the processing of personal data processed on the basis of Section 6 Subsection 1 S. 1 lit. f) GDPR. Your right to object is established through reasons given in your specific situation. We will not process your data further unless we can prove compelling reasons worthy of protection for processing these data which also outweigh your interests, rights and liberties and, more importantly, if the processing of your data serves to assert and exercise legitimate claims or to defend against legal claims (Section 21 Subsection 1 GDPR). You may send us your objection through the contact data mentioned in the section “Authority responsible fordata protection”. Within the scope of the lease agreement you may insure the locker through the insurance company ERGO Versicherung AG, Victoriaplatz 1, 40477 Düsseldorf. To conclude the contract between yourself and the insurer ERGO we will process and transfer your data which you have provided during the lease agreement, in particular your name, contact data and email address. The data processing is required to complete the contract with the insurer ERGO. Failure to provide your data can make a contract formation and performance impossible. This is based on Section 6 Subsection 1 S. 1 lit. b) GDPR. We do not know how long ERGO will keep the data, and we are unable to influence this. Transmission of personal data for purposes of enforcing rights/ascertaining an address/debt collection In the event of non-payment, we reserve the right to pass on the data provided at the time of booking to a lawyer and/or to external companies (e.g. Verband der Vereine Creditreform e.V., Hellersbergstraße 12, 41460 Neuss, Germany) if we have a legitimate interest pursuant to Art. 6(1) Sentence 1(f) GDPR in order to ascertain an address and/or enforce our rights. In addition, we may pass on your information if this is necessary to protect our rights, as well as the rights of our affiliates, our cooperation partners, our employees and/or users of our website. Under no circumstances will we sell or rent your data to third parties. Such a transmission of your data would be based on Art. 6(1) Sentence 1(f) GDPR. As soon as storage is no longer necessary, we erase the data generated in this context or, if statutory retention obligations apply, restrict processing of the data. We use external hosting services for the provision of the following services: infrastructure and platform services, computing capacity, storage resources and database services, security and technical maintenance services. This involves processing all data necessary for the operation and use of our website. We use external hosting services to run this website. By using external hosting services, we aim to make the provision of our website efficient and secure. The legal basis for the processing is Art. The website integrates third-party content such as videos, maps, RSS feeds and graphics from other websites. This integration always requires that the providers of this content (‘third-party providers’) perceive the IP addresses of users. This is because without the IP address they would not be able to send the content to the browser of the respective user. As such, the IP address is required to display this content. We endeavour to only use content from third-party providers who process the IP address solely for delivering the content. We do however have no influence over whether the third-party providers process the IP addresses, e.g. for statistical purposes. If we are aware of such activity, we inform you of this in the following. Some of the third-party providers may process data outside the European Union. Google Fonts We use web fonts provided by Google for the uniform display of fonts. When you retrieve a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google’s servers. By doing so, Google becomes aware that our website has been accessed via your IP address. Our use of Google Fonts is in the interest of a uniform and visually appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1) Sentence 1(f) GDPR. We have no knowledge of how long Google stores data and have no way of influencing this. For more information about Google Fonts, please refer to https://developers.google.com/fonts/faq and Google’s privacy policy: https://www.google.com/policies/privacy/ In order to tailor our website perfectly to your interests, we use Google Analytics, a web analytics service from Google. Google Analytics uses ‘cookies’ (see ‘Cookies’ above), which are stored on your device to enable the analysis of how you use the website. The information generated in this way about your use of this website is transferred to and stored by Google on a server in the USA. However, if IP anonymisation is activated on this website, then within European Union Member States or in other member states of the European Economic Area Google will shorten your IP address before transferring it. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On our behalf, Google will use this information for the purpose of evaluating your use of this website, compiling reports for us on website activity, and providing us with other services relating to website usage and internet usage. Google will not associate your browser’s IP address transmitted for Google Analytics purposes with any other data held by Google. This website uses Google Analytics with the ‘_anonymizeIp()’ extension. As a result, IP addresses are further processed in abbreviated form, meaning that any association with individual persons can be ruled out. As far as the data collected about you relates to you personally, that relation is therefore excluded immediately and the personal data thus erased without delay. We use Google Analytics to analyse and regularly improve the use of our website. The statistics help us to improve our website and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis of the processing by Google Analytics is Art. 6(1) Sentence 1(f) GDPR. The Analytics cookies are deleted after 14 months at the latest. For more information about the third-party provider Google, please refer to: http://www.google.com/analytics/terms/de.html, http://www.google.com/intl/de/analytics/learn/privacy.html, http://www.google.de/intl/en/policies/privacy Social network plug-ins Social network plug-ins are integrated into our website. These are provided by the following providers: The plug-ins can be recognised on our website by the aforementioned lettering or by small stylised symbols. We offer you the possibility to communicate directly with the provider of the plug-in via the button. Only if you click on the marked field and thereby activate it does the plug-in provider receive the information that you have accessed the corresponding page of our website. In addition, the data mentioned under ‘Access data’ is submitted. In the case of Facebook, according to the respective providers’ own information, IP addresses in Germany are anonymised immediately after their collection. By activating the plug-in, personal data about you is therefore transferred to the respective plug-in provider and processed there (in the USA in the case of US providers). Since the plug-in provider collects data via cookies in particular, we recommend that before clicking on the greyed-out box you delete all cookies using your browser’s security settings. We have no influence on the data collected and processing procedures, and nor are we aware of the full scope of data processing, the purposes of processing, or the storage periods. We also have no information about the erasure of the data collected by the plug-in provider. The plug-in provider stores the data collected about you as usage profiles and processes this for purposes of advertising, market research and/or the demand-oriented design of its website. Such analysis takes place in particular (including for users who are not logged in) to display demand-oriented advertising and to inform other users of the social network about your activities on our website. The legal basis of the use of the plug-ins is Art. 6(1) Sentence 1(f) GDPR. Through the plug-ins we offer you the possibility to interact with social networks and other users, so that we can improve our website and make it more interesting for you as a user. The data is transferred regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, the data about you collected by us will be directly assigned to your existing account with that plug-in provider. If you click or tap on the activated button and, for example, share a link to the page, the plug-in provider will also store this information in your user account and share it publicly with your contacts. After using a social network, we recommend that you log out regularly, especially however before activating the button, as in this way you can avoid being assigned to your profile with the respective plug-in provider. Last Update July 2019 Data protection information as PDF-document
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• Društvo TEFAL S.A.S („mi”, „naš”), dio Grupacije SEB, želi biti što transparentnije u prikupljanju i obrađivanju osobnih podataka korisnika koji pretražuju i/ili koriste usluge stranice www.tefal.com U Politici privatnosti („Politika”) utvrđenoj u nastavku opisuje se na koji se način podaci povezani s ovom mrežnom stranicom koriste, na koji ih način, ako je to primjereno, SEB DEVELOPPEMENT otkriva trećim stranama, mjere poduzete za osiguranje njihove povjerljivosti i sigurnosti te vaši izbori u smislu prikupljanja i korištenja vaših osobnih podataka. U skladu s francuskim Zakonom o zaštiti podataka („Loi Informatique et Libertés“) br. 78- 17 od 6. siječnja 1978., kako je izmijenjen Zakonom br. 2004-801 od 6. kolovoza 2004., ova mrežna stranica prijavljena je francuskoj Agenciji za zaštitu podataka (CNIL). Stranica www.tefal.com koristi kolačiće. Kolačići su male datoteke koje se pohranjuju na računalima korisnika kako bi olakšale njihovu navigaciju mrežnom stranicom i radi personaliziranja pružene usluge. Kolačići mrežne stranice ne sadrže podatke koji omogućuju vašu osobnu identifikaciju i namijenjeni su isključivo za korištenje SEB DEVELOPPEMENT. SEB DEVELOPPEMENT obavještava korisnike da mogu spriječiti pohranjivanje kolačića promjenom postavki pretraživača. Međutim, kako biste iskoristili sve funkcionalnosti mrežne stranice, trebali biste postaviti preglednik da prihvaća kolačiće. Koristimo kolačiće kako bismo poboljšali informacije i usluge koje pružamo na mrežnoj stranici te kako bismo olakšali navigaciju na našoj mrežnoj stranici, primjerice kako bismo vas prepoznali kad se vratite na našu mrežnu stranicu i izbjegli prijavljivanje ako ste izradili korisnički račun, ili kako bismo omogućili uređivanje vaše košarice tijekom pregledavanja. Ova mrežna stranica koristi Google Analytics, uslugu za mrežnu analitiku društva Google Inc. („Google”). Google Analytics koristi kolačiće, koji se pohranjuju na vašem računalu te koji omogućuju analizu vašeg korištenja mrežne stranice. Informacije o vašem korištenju ove mrežne stranice koje nastaju ovim kolačićem (uključujući vašu IP adresu) prenose se i pohranjuju na Googleovom poslužitelju u SAD-u. Google koristi ove informacije kako bi ocijenio vaše korištenje ove mrežne stranice, izradio izvješća o aktivnostima na mrežnoj stranici za vlasnike stranice te u svrhu pružanja drugih usluga za korištenje mrežne stranice i interneta. Google će trećim stranama omogućiti pristup ovim informacijama ako je zakonski obvezan to učiniti ili ako je Google angažirao te osobe za obradu podataka. Google neće povezati vašu IP adresu ili bilo koje druge podatke s Google Inc. Možete spriječiti instaliranje kolačića postavljanjem preglednika. U tom slučaju možda neće imati pristup svim funkcijama ove mrežne stranice. Korištenjem ove mrežne stranice izričito dopuštate Googleu da obrađuje prikupljene podatke na prethodno opisani način i svrhe. Nadalje, surađujemo s drugim tvrtkama koje koriste tehnologije praćenja kako bi u naše ime objavljivale reklame na internetu. Ove tvrtke mogu prikupljati one informacije o vašim posjetima našoj mrežnoj stranici i vašoj interakciji s našim objavama, kao što su reklame, koje ne omogućuju vaše identificiranje. Možete postaviti računalo da vam šalje upozorenje svaki put kada se pošalje kolačić ili onemogućiti sve kolačiće. Ove se radnje mogu provesti pristupanjem postavkama vašeg preglednika. Budući da je svaki preglednik donekle različit, pogledajte odjeljak Pomoć vašeg preglednika kako biste saznali kako pravilo upravljati kolačićima. Ako onemogućite kolačiće, nećete imati pristup brojnim značajkama koje olakšavaju korištenje ove mrežne stranice, a neke usluge neće ispravno raditi. Naša mrežna stranica možda sadrži poveznice na mrežne stranice kojima upravljaju treće strane koje ne podliježu ovoj Politici te koje možda primjenjuju drugačije načine prikupljanja i korištenja osobnih podataka od naših. S obzirom na to da ne upravljamo takvim stranicama, nismo odgovorni za njihovo korištenje vaših osobnih podataka. Preporučamo da pročitate obavijest o obradi vaših osobnih podataka dostupnu na tim stranicama. Ako odlučimo izmijeniti našu Politiku privatnosti, objavit ćemo novu politiku na mrežnoj stranici. Preporučujemo da redovito provjeravate je li naša Politika privatnosti izmijenjena. Zadnja izmjena obavljena je 20. veljače 2014. U skladu s francuskim Zakonom o zaštiti podataka („Loi Informatique et Libertés“), sve osobe čiji se podaci prikupljaju i obrađuju na mrežnoj stranici imaju pravo pristupa, ispravka i brisanja osobnih podataka koji se odnose na tu osobe, kao i pravo da izraze opravdanu nesuglasnost s obradom osobnih podataka. Također, možete se obratiti službi za korisnike.