http___www.telefocus.hr_legal_privacy_policy_1.xml
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Privacy protection and confidentiality of health information is essential for quality health care and VCPS is committed to protecting the privacy and confidentiality of the information we hold about you. This policy explains: - how we collect, store, use and disclose your personal information; - how you may access your personal information; - how we protect the quality and security of your personal information; - how you may seek correction of any personal information we hold; and - how you may make a complaint about our handling of your personal information. In addition to our professional and ethical obligations, at a minimum, VCPS handles your personal information in accordance with federal and state privacy law. This includes complying with the federal Australian Privacy Principles (APPs) forming part of the Privacy Act 1998 (Cth) and the Victorian Health Privacy Principles (HPPs) forming part of the Health Records Act 2001 (Vic). More information about the APPs and HPPs can be found on the Australian Information Commissioner's website www.oaic.gov.au or in hard copy on request from our Practice reception. Collection of information The Practice collects and holds personal information about you so that we may properly assess, diagnose, treat and be proactive in your health care needs. The type of personal information we collect may include: - personal details (name, address, date of birth, Medicare number); - your medical history; - notes made during the course of a consultation; - referral to other health services providers; - results and reports received from other health service providers; and - credit card or direct debit information for billing purposes. Wherever practicable we will collect this information from you personally - either at the Practice, over the phone, via written correspondence or via internet if you transact with us online. In some instances we may need to collect information about you from other sources such as referring doctors, treating specialists, pathology, radiology, hospitals or other health care providers. In an emergency, we may collect information from your immediate family, friends or carers. Use and disclosure Your personal information will only be used or disclosed for purposes directly related to providing you with quality health care, or in ways you would reasonably expect us to use it in order to provide you with this service. This includes use or disclosure: - to the professional team directly involved in you health care, including treating doctors, pathology services, radiology services and other specialists outside this medical practice. For example, this may occur through referral to other practitioners when requesting medical tests or in the report or result returned to us following the referrals; - to the Practice's administrative staff for billing and other administrative tasks necessary to run our practice. Our staff are trained in the handling of personal information in accordance with the Practice Privacy Policy; - to your health insurance fund, Medicare or other organisations responsible for the financial aspects of your care; - where required by law, for example, pursuant to a subpoena; - to insurers or lawyers for the defence of a medical claim; and/or - to assist with training and education of other health care professionals. Our practice does not intend to disclose your personal information to overseas recipients. Information Quality We aim to ensure the information we hold about you is accurate, complete, up to date and relevant. To this end our staff may ask you to confirm that your personal details are correct when you attend a consultation. Please let us know if any of the information we hold about you is incorrect or not up to date. Storage Our Practice takes all reasonable steps to protect the security of the personal information we hold, by: - securing our premises; - using passwords on all electronic systems and databases and varying access levels to protect electronic information from unauthorised interference, access, modification or disclosure; and - storing hard copy records in secure locations that are accessible only to Practice staff. Access to your personal information Under law you have a right to access personal information we hold about you. Please contact our Practice Manager for more information on our Access to Medical Records Policy. We ask that you put your request in writing. A fee for the retrieval and copying of your medical record will apply, charged in accordance with the schedule of fees specified in the Health Records Regulations 2008 (Vic), plus GST. This fee is not redeemable through Medicare. Amendment of your personal information If you consider the information we hold about you is not correct, please contact the Practice in writing. You have the right to have any incorrect information corrected. What happens if you choose to withhold your personal information? You are not obliged to give us your personal information. However, if you choose not to provide the Practice with the personal details requested, it may limit our ability to provide you with full service. We encourage you to discuss your concerns with our reception staff prior to your first consultation or with your doctor. Privacy This privacy policy sets out how our web site “VCPS.com.au” uses and protects any information that you give “VCPS.com.au” when you use this website. “VCPS.com.au” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. “VCPS.com.au” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. SECURITY We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. LINKS TO OTHER WEBSITES Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. QUESTIONS, COMMENTS, OR REPORT OF INCIDENTS You may direct questions, comments or reports to our reception team on the "Contact Us" page: REVISIONS TO THIS PRIVACY POLICY WITHOUT NOTICE This Privacy Policy is dynamic. It will continually change. You may not assume that it remains the same and you agree to check the policy each time you visit the site for changes. Unless, in the sole opinion of the website, this policy changes so drastically as to suggest a posted notification on the site or via email, you will receive no notification of changes to this Privacy Policy nor, under any circumstances, does this site promise notification. Your continued use of this site always evidences your acceptance of the terms this Privacy Policy or any modifications. LATEST UPDATE This Privacy Policy was last updated on: 20th May 2016
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Posvećeni smo zaštiti vaše privatnosti. Ukoliko od vas zatražimo da nam pri korištenju ove stranice otkrijete određene informacije po kojima možete biti identificirani, budite uvjereni da će se ti podaci koristiti samo u skladu s ovim pravilima o privatnosti. Ova pravila možemo povremeno mijenjati na način da ažuriramo ovu stranicu. Preporučamo s vremena na vrijeme provjeriti ovu stranicu kako biste se uvjerili da ste suglasni s eventualnim promjenama. Što prikupljamo Možda ćemo od vas prikupiti ove podatke: - Ime, prezime i zanimanje - Kontakt podatke, uključujući adresu elektronske pošte - Podatke o vašoj kreditnoj ili debitnoj kartici - Broj mobitela i podatke o mreži - Ostale podatke bitne za ispitivanje tržišta i/ili posebne ponude Šro radimo s podacima koje prikupimo Ove podatke trebamo kako bismo bolje razumjeli vaše potrebe i pružili vam bolju uslugu, posebice iz ovih razloga: - Vaši podaci će nam omogućiti da vam pružimo pristup svim dijelovima naše sranice i omogućimo usluge koje ste zatražili. - Vaši će nam podaci također omogućiti da vam izdamo račun i da vas po potrebi kontaktiramo u vezi vaših narudžaba i statusa vašeg računa kod nas. - Podatke možemo koristiti i kako bismo administrirali, poboljšali i razvili naše proizvode i usluge. - Konkretno, te podatke možemo koristiti kako bismo vas kontaktirali u vezi vaših mišljenja o našim uslugama, ili kako bismo vas obavijestili o bitnim promjenama ili unapređenjima naše stranice ili naših usluga. - Povremeno vam možemo putem elektronske pošte poslati promotivne poruke o novim proizvodima, posebnim ponudama ili drugim informacijama koje mislimo da će vas zanimati da primite na adresu elektronske pošte koju ste nam dali. - Povremeno, vaše podatke možemo koristiti u svrhe ispitivanja tržišta. Kontaktirati vas možemo elektronskom poštom, telefonom, faksom ili poštom. Dobivene informacije možemo iskoristiti za prilagođavanje stranice u skladu s vašim interesima. - Interno praćenje korisnika i prometa na stranici. Sigurnost Posvećeni smo sigurnosti vaših podataka. Kako bismo spriječili neovlašten pristup ili otkrivanje, implementirali smo odgovarajuće fizičke, elektronske i upravne postupke koji čuvaju i štite vaše podatke koje prikupimo preko internetske stranice. Vaše podatke ćemo zadržati u razumno dugom roku ili koliko god dugo zakon propisuje. Kako koristimo kolačiće (cookies) Kolačić (cookie) je mala datoteka koja traži dopuštenje da se smjesti na tvrdom disku vašeg računala. Jednom kad na to pristanete, datoteka se sprema i pomaže pri analizi internetskog prometa ili vas obavještava kad posjetite pojedinu stranicu. Kolačići omogućuju web aplikacijama da reagiraju na vas kao pojedinca. Web aplikacija može prilagoditi svoj rad vašim potrebama, željama i preferencijama prikupljajući podatke o vašim navikama na internetu. Kolačiće za praćenje prometa koristimo da bismo utvrdili koje stranice se koriste. Ovo nam pomaže analizirati promet na stranici i poboljšati samu stranicu u skladu s vašim potrebama. Ove informacije koristimo samo u svrhe statističke analize, nakon čega se podaci brišu iz sustava. Kolačići nam pomažu da vam pružimo bolje iskustvo pri korištenju naše stranice, omogućavajući nam da pratimo koje stranice smatrate korisnima, a koje ne. Kolačić nam ni na koji način ne daje pristup vašem računalu niti podatke o vama, osim onih koje sami birate podijeliti s nama. Imate mogućnost prihvatiti ili odbiti kolačiće. Većina internetskih preglednika automatski prihvaća kolačiće, ali obično ih možete prilagoditi da odbijaju kolačiće ako tako želite. Ovo vas može spriječiti da u potpunosti iskoristite stranicu. Poveznice na druge stranice Naša stranica može sadržavati i poveznice na druge zanimljive stranice. Međutim, imajte na umu da jednom kad napustite našu stranicu preko tih poveznica, mi nemamo kontrolu nad tim drugim stranicama. Stoga nismo odgovorni za zaštitu i privatnost bilo koje informacije koju pružite prilikom posjećivanja tih stranica, a te stranice nisu predmet ove izjave o privatnosti. Savjetujemo vam da s oprezom pristupate tim stranicama i provjerite njihove izjave o privatnosti. Kontrola vaših osobnih podataka Ukoliko želite ograničiti prikupljanje ili korištenje vaših osobnih podatka, na raspolaganju su vam ove mogućnosti: - Kad god se od vas zatraži da ispunite formular na stranici, označite kućicu kojom izjavljujete da ne želite da se ti podaci koriste u svrhe izravnog marketinga - Ako ste prethodno pristali na korištenje vaših osobnih informacija u svrhe izravnog marketinga, ukoliko se predomislite obavijestite nas što skorije poštom ili elektronskom poštom Nećemo prodavati, distribuirati ili iznajmljivati vaše osobne podatke trećim stranama osim uz vaš pristanak ili ako smo na to obvezni po zakonu. Ukoliko nam izrazite želju za time, vaše osobne podatke možemo koristiti kako bismo vam slali promotivne informacije o trećim stranama koje smatramo da će vam biti zanimljive. Pristup i ažuriranje Imate pravo na uvid u informacije koje se čuvaju o vama i možete od nas zatražiti sve potrebne izmjene kako bi se osiguralo da su podaci točni i ažurni. Kontakt Sve komentare, upite i zahtjeve molimo da uputite na: Tele Focus d.o.o. Tartinijeva 15 Pula, Hrvatska Email: .(JavaScript must be enabled to view this email address) Ukoliko smatrate da je bilo koja informacija o vama koju imamo u posjedu netočna ili nepotpuna, molimo kontaktirajte nas što skorije. Sve netočne informacije bit će smjesta ispravljene.