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This data policy applies to the SuSanA platform susana.org, as well as to the following sub-domains: The SuSanA Discussion Forum: forum.susana.org, the SFD platform: sfd.susana.org, and the Sanitation Workers Knowledge and Learning Hub: sanitationworkers.susana.org. All main functions of the sub-domains are described below and linked to the respective chapter in the data policy: Data protection is of a particularly high priority for SuSanA. The use of the Internet pages of SuSanA is possible without any indication of personal data; however, if a person wants to use special services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the person. The processing of personal data, such as the name, e-mail address, organisation or country of a user shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to SuSanA. By means of this data protection declaration, we would like to inform you of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, users are informed, by means of this data protection declaration, of the rights to which they are entitled. SuSanA has implemented numerous technical and organisational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. Definitions The data protection declaration of SuSanA is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for everyone. To ensure this, we would like to first explain the terminology used. In this data protection declaration, we use, inter alia, the following terms: Personal data Personal data means any information relating to an identified or identifiable natural person (“data subject” in the following referred to as “User”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Data subject Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing. In the following the data subject is referred to as “User”. Processing Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Restriction of processing Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future. Pseudonymisation Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person. Controller responsible for the processing Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law. Processor Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller. Recipient Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing. Third Party Third party is a natural or legal person, public authority, agency or body other than the user, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data. Consent Consent of the user is any freely given, specific, informed and unambiguous indication of the user's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. Name and Address of the controller and data protection officer The controller in terms of the GDPR and the new Federal Data Protection Act (BDSG) is the secretariat of the Sustainable Sanitation Alliance, located at: c/o Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH Friedrich-Ebert-Allee 32 + 36 Germany Internet: www.susana.org Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Please contact GIZ’s data protection officer if you have questions specifically about how your data are protected: This email address is being protected from spambots. You need JavaScript enabled to view it. Collection of general data when visiting our website The website of SuSanA collects a series of general data and information when a user or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems. When using these general data and information, SuSanA does not draw any conclusions about the user. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, SuSanA analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a user. The data in the log file is deleted after 5 days. SuSanA is obliged to store the data beyond the time of the visit in order to ensure protection against attacks against GIZ’s internet infrastructure and federal communications technology (legal basis: Article 6 (1) e GDPR in conjunction with Section 5 of the German Act on the Federal Office for Information Security (BSIG). In the event of attacks on communications technology, this data is analysed and used to initiate legal and criminal action. Data that is logged when accessing the SuSanA website is only transferred to third parties if there is a legal obligation to do so or if the transfer is necessary for legal or criminal prosecution in the event of attacks on federal communications technology. Data will not be passed on in any other cases. This data is not merged with other data sources at SuSanA. Cookies The Internet pages of SuSanA use cookies. Cookies are text files that are stored in a computer system via an Internet browser. By means of a cookie, the information and offers on our website can be optimized with the user in mind. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system. Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the user from other Internet browsers that contain other cookies. Session Cookies This type of cookie makes it possible to assign various requests from a browser to a session and to recognise the browser when the website is visited again (session ID). Session Cookies will be automatically deleted as soon as the browser on which the page is displayed is closed. These cookies are primarily 1st party (controlled by SuSanA) cookies and are essential in order to enable you to move around our website(s) and use its features. Without these cookies, services like making a donation or signing up to an event, cannot be provided. We do not ask for your permission to set these cookies since these type of cookies are strictly necessary in a technical sense to operate our website; however, you can set your browser to block or alert you about these cookies; if you do, please remember that some parts of our site may not work. Tracking Cookies (Matomo/etracker) The website uses the web analysis service Matomo and etracker to track how the user interacts with the websites. The user can allow and change the setting of these cookies in the consent-banner or at any time in the privacy settings in the footer of this website. For more information on the application and use of etracker and Matomo, please go to chapter 13. Disabling/ Changing privacy settings The user may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. The user can always change the privacy settings here: - SuSanA Platform: https://www.susana.org/en/?consents=set - SuSanA Discussion Forum: https://forum.susana.org/?consents=set - SFD Platform: https://sfd.susana.org/?consents=set - Sanitation Workers Knowledge and Learning Hub: https://sanitationworkers.susana.org/?cookiehint=set Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the user deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable. Processing of personal data when contacting us When users contact us, the data provided is processed in order to be able to respond to the enquiry. You can contact us via Email or Contact form. Contact form A form is provided on the SuSanA website to enable users to contact us electronically. When the user uses the contact form, we process family and given names, email address and, where appropriate and on a voluntary basis, the organisation, country, phone number and additional personal data provided in the enquiry. Providing a phone number is optional and allows, if desired, a reply to the enquiry via phone. The processing is based on consent in accordance with Article 6 (1) a GDPR and for the purpose of processing your request. By activating the checkbox and submitting the contact form, the user agrees to the transmission and storage of his or her personal data. It is possible to cancel the process of filling out the contact form at any time. Data is only transmitted if the form is sent. An SSL-encrypted connection is used to transmit the data to SuSanA. Contact by email Alternatively, it is possible to contact SuSanA via the email addresses provided. In this case, at least the email address but also any other personal user data transmitted with the email (e.g. family and given name, address) as well as the information contained in the email are stored solely for the purpose of contacting the user and processing the request. The legal basis for the processing of data in connection with email communication is Article 6 (1) e GDPR. Registration as a SuSanA member The user has the possibility to register on the SuSanA.org as a SuSanA member with the indication of personal data. When registering as a SuSanA member with a username and password, the following personal data are always collected and stored (*mandatory information for registering as a member): - Identity data: your first and last name*, country*, organisation* - Communication data: your email address* - Login data: username*, password* You can also provide the following additional (voluntary) data: - Identity data: your gender, alternative email address The legal basis for processing your personal data to register your account is Article 6 (1) (e) of the GDPR. By registering on the Susana.org website as a SuSanA member, the IP address—assigned by the Internet service provider (ISP) and used by the user—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution. The legal basis for the describes processing is Article 6 (1) (e) of the GDPR in conjunction with Section 5 of the German Act on the Federal Office for Information Security (BSIG). In the event of attacks on communications technology, this data is analyzed and used to initiate legal and criminal action. The registration of the user, with the voluntary indication of personal data, is intended to enable the controller to offer the user contents or services that may only be offered to registered users - like the active use of the discussion forum (see chapter 7.). Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller. SuSanA Discussion Forum SuSanA offers registered SuSanA members the possibility to leave individual posts on the SuSanA Forum, which is part of the SuSanA Platform. The forum is a web-based, publicly accessible portal, through which registered members may post questions or announcements or answer to forum threads. If a user leaves a comment on the forum, the posts made by the user are also stored and published, as well as information on the date of the commentary and on the user's (pseudonym) chosen by the user. In addition, the IP address assigned by the Internet Service Provider (ISP) to the user is also logged. This storage of the IP address takes place for security reasons, and in case the user violates the rights of third parties, or posts illegal content through a given comment. The storage of these personal data is, therefore, in the own interest of the data controller, so that he can exculpate in the event of an infringement. This collected personal data will not be passed to third parties, unless such a transfer is required by law or serves the aim of the defense of the data controller. Activities on the SuSanA Forum will be tracked completely anonymously in order to analyse forum page actions and visits, and to prepare reports on website activities. Subscription to our newsletters On the website of SuSanA, users are given the opportunity to subscribe to our newsletter. SuSanA offers a variety of newsletters for general news, updates on activities from the Working Groups, Discussion Forum digest, or the Regional Chapters. The input mask used for this purpose determines what personal data are transmitted, as well as the frequency and type of the newsletters. When subscribing to our newsletters, the following personal data are always collected and stored: - Identity data: your first and last name, country, organisation - Communication data: your email address These newsletters may only be received by the user if the user has a valid e-mail address and the user registers for the newsletter on the website. Therefore, after entering the email address, users receive an email containing a link for confirming the authenticity of the address and the subscription (‘double opt-in’). If users do not confirm the registration by clicking on the link contained in the email, the data is deleted immediately. During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet Service Provider (ISP) and used by the user at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a user at a later date, and it therefore serves the aim of the legal protection of the controller (legal basis: Article 6 (1) e GDPR in conjunction with Section 5 of the German Act on the Federal Office for Information Security (BSIG)). The personal data collected as part of a registration for the newsletter will only be used to send our newsletter, Working Group updates, Discussion Forum digest or the Regional Chapter updates. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The legal basis for the processing of data in connection with the dispatch of newsletters is the users consent in accordance with Article 6 (1) a GDPR. The subscription to our newsletter may be terminated by the user at any time. The consent to the storage of personal data, which the user has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way (e.g via email). Newsletter-Tracking The newsletter of SuSanA contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows an anonymous statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, SuSanA may see which links in the e-mail were called up by users. The anonymous data of the newsletter tracking are stored separately from all personal data provided by a user. Such anonymized and non-personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the user. These anonymized and non-personal data will not be passed on to third parties. Registration to Online Seminars SuSanA website offers registration to online seminars. If a user registers to an online seminar, the personal data transmitted by the user are automatically stored. When registering for an online seminar, the following personal data are collected and stored (*mandatory information): - Identity data: your first and last name* - Communication data: your email address* You can also provide the following additional (voluntary) data: - Identity data: organisation, position, country Such personal data transmitted on a voluntary basis by a user to the data controller are stored for the purpose of processing or contacting the user, for example to send reminders before the online seminar or recordings of the online seminar to the participants. The legal basis for processing your personal data to register for online seminars is Article 6 (1) (e) of the GDPR. There is no transfer of this personal data to third parties and no long-term subscription to any mailing list by registering for an online seminar. Registration as a SuSanA Partner If organisations are interested in engaging with SuSanA, they can apply to become partners. Only registered SuSanA members with a username and password can apply to become a partner and if they fulfil certain eligibility criteria. When logged in as a SuSanA partner, the following personal data are always collected and stored (*mandatory information for applying as a partner): Personal Data: - Identity data: Name of the contact person*, position in the organisation* - Communication data: phone number*, personal email address* Organisation Data: - Identity data: Name of the organisation*, abbreviation*, founding year*, number of employees* - Communication data: website*, organisational email address*, street address* You can also provide the following additional (voluntary) data for your organisation: - Communication data: phone number, fax, social media sites The legal basis for processing your personal data to register your account is Article 6 (1) (e) of the GDPR. The partner pages of the SuSanA platform (http://www.susana.org/en/partner) are designed to document, disseminate and exchange information about sustainable sanitation activities of SuSanA partner organisations who work on sustainable sanitation. Registered SuSanA members which are the contact person of a SuSanA partner receive access to the SuSanA partner pages to edit its content and upload or otherwise make materials available. The user must be registered with SuSanA and assigned by a SuSanA partner organisation in order to use the SuSanA Partner Pages. When the SuSanA partner page is accessed, certain information about users, such as internet protocol (IP) addresses, navigation through the site, software used and time spent, may be stored by the Operator or on its behalf. This information may be used for website traffic analysis only, and not to identify users. No attempt will be made to monitor systematically individual users of IP addresses, or the actions that they perform. Personal data may not be recorded or saved without the user's express consent. By completing any data collection form on the SuSanA partner pages, the user expressly agrees to the storage and processing of the data entered. All data provided by the user (such as, names, addresses etc.) will be treated as confidential, stored and processed only for the purpose for which it was collected, and made available only to the unit responsible for dealing with it. In particular, personal data will not be passed on to third parties or published or made available for general access without the user's express agreement or unless necessary to comply with a request by or for the conclusion or fulfilment of a contract with that user, or unless the Operator is obliged to make such data available to public authorities. Adding Events, Projects and Publications Members of the SuSanA secretariat and SuSanA partners can share knowledge such as publications, research and projects and advertise news and events on the SuSanA website. Events Events from Partners or Members can be advertised on the SuSanA platform. It will be displayed in two different locations on the website: the SuSanA homepage (www.susana.org) which has a feed for upcoming events, and the respective partner profile in the hand right hand column (e.g.: www.susana.org/en/partner/details/178). To create an event, members have to be logged in and assigned to a partner profile. Otherwise, the proposed events have to be send to the secretariat, so they can review it and upload it. The following personal data are always collected and stored for advertising an event (*mandatory): Personal Data: - Identity data: Name of the contact person* - Communication data: phone number*, personal email address* Organisation Data: - Identity data: Name of the organisation* - Communication data: website*, organisational email address*, street address* Projects Partners can also create a project overview and provide information about the scope of the activities, the approach, the results, and even share documents. New projects will be featured directly on www.susana.org and on the respective partner profiles (e.g. www.susana.org/en/partner/details/178) The following personal data are always collected and stored for sharing a project (*mandatory): Personal Data: - Identity data: Name of the contact person* - Communication data: phone number*, personal email address* Organisation Data: - Identity data: Name of the organisation* - Communication data: website*, organisational email address*, street address* Publications Publications can also be uploaded to the SuSanA library. The user can do it by uploading publications directly in their partner profile, or by sending the publication to the Secretariat. All submitted resources to the SuSanA website will be reviewed before their final publication. Data protection provisions about the application and use of etracker and Matomo On this website, the controller uses the web analysis service Matomo and etracker. Matomo We use the open-source software tool Matomo (formerly PIWIK) on our website to collect information in order to analyse the surfing behaviour of our users. In doing so, no cookies are used for web analysis. Instead, the information transmitted by your browser (IP address, working system, display resolution, browser) which is constant within a visit to our website is used to assign interactions to a visit. In doing so, the various pieces of information are combined to form an identifier (by means of a hash procedure). If the measured interactions are associated with the same identifier, they are assigned to a visit, but not to a specific user. When storing user data, in particular the IP addresses, device and domain data of the users are stored in abbreviated form, so that it is not possible to draw conclusions about the individual user. You will remain anonymous as a user. By evaluating the data obtained, we are able to compile information on the use of the individual components of our website (e.g to count the number of visits on our website). This helps us to constantly improve our website and its user-friendliness. The legal basis for the data processing is your previous given consent according to Art. 6 1) a GDPR in conjunction with § 25 1) TTDSG. You can revoke your consent at any time by revisiting our cookie banner and changing your settings accordingly (see chapter 4.). For more information about the privacy settings of the Matomo software, please visit: https://matomo.org/docs/privacy/ Etracker To analyze usage data, we use services of etracker GmbH from Hamburg, Germany. In doing so, no cookies are used for web analysis by default. Instead, the information transmitted by your browser (IP address, registration or device IDs) which is constant within a visit to our website is used to assign interactions to a visit. In doing so, the various pieces of information are combined to form an identifier (by means of a hash procedure). If the measured interactions are associated with the same identifier, they are assigned to a visit, but not to a specific user. You will remain anonymous as a user. When storing user data, in particular the IP addresses, device and domain data of the users are stored in abbreviated form, so that it is not possible to draw conclusions about the individual user. The data generated with etracker is processed and stored by etracker on behalf of GIZ exclusively in Germany and is therefore subject to strict German and European data protection laws and standards. Since the privacy of our users is important to us, data that may allow a reference to an individual person, such as the IP address, login or device identifiers, are anonymized as soon as possible. No other use, combination with other data or disclosure to third parties takes place. The legal basis for the data processing is your previous given consent according to Art. 6 1) a GDPR in conjunction with § 25 1) TTDSG. You can revoke your consent at any time by revisiting our cookie banner and changing your settings accordingly (see chapter 4.). The applicable data protection provisions of Etracker may be accessed under https://www.etracker.com/de/datenschutz.html. Processing of personal data in connection with social network use On its website, SuSanA invites users to visit its presence on social networking sites and platforms including, but not limited to, Facebook, Twitter, LinkedIn and YouTube. These online presences are operated in order to interact with the users that are active on these sites and platforms and to inform them about projects and services. By clicking on a social network’s logo, the user is redirected to the GIZ presence on the respective network. When users visit the platforms, personal data is collected, used and stored by the operators of the respective social network, but not by GIZ. This is also the case even if the users themselves do not have an account with the respective social network. The individual data processing operations and their scope differ depending on the operator of the respective social network. SuSanA has no influence on the collection of data or its further use by the social network operators. We are not fully aware of the extent to which, where and for how long the data is stored; to what extent the networks comply with existing obligations regarding erasure; what analyses are conducted, and links established with the data; and to whom the data is disclosed. Access to SuSanA social media sites is subject to the terms of use and privacy policies of the respective operators. Click here for the contact details and links to the data privacy policies of the social media on which GIZ maintains a presence. - The privacy policy for the social network LinkedIn, operated by LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, USA, can be found at https://www.linkedin.com/legal/privacy-poicy?trk=homepage-basic_footer-privacy-policy - The privacy policy for the social network Twitter, operated by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, can be found at https://twitter.com/en/privacy - The privacy policy for the social network YouTube, operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, can be found at https://www.gstatic.com/policies/privacy/pdf/20190122/f3294e95/google_privacy_policy_en_eu.pdf - The privacy policy for the social network Facebook, operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, can be found at https://www.facebook.com/about/privacy/update?ref=old_policy - The privacy policy for the social network Flickr, operated by Flickr, Inc., 67 E Evelyn Ave, Ste 200 Mountain View, CA 94041, USA, can be found at https://www.flickr.com/help/privacy/ Note on Facebook fan page When you visit SuSanA’s Facebook pages, Facebook records your IP address and other information in the form of cookies. This information is used to provide SuSanA, as the operator of the Facebook page, with statistical information on how the Facebook page is used. SuSanA can access this statistical data via what are referred to as ‘Insights’ on the Facebook page. These statistics are solely generated and provided by Facebook. As the site’s controller, SuSanA has no influence on the generation and presentation of this data. The data is provided automatically, and the service cannot be deactivated. By operating the Facebook page, SuSanA offers a modern communication and information option. The processing of personal data in connection with the operation of the Facebook page is based on Article 6 (1) e GDPR. As the operator of the fan page, SuSanA is jointly responsible with Facebook for the processing. However, primary responsibility for processing insights data lies with Facebook. Facebook therefore fulfils all obligations under the GDPR with regard to the processing of Insights data (including but not limited to Articles 12 and 13 GDPR, Articles 15 to 22 GDPR and Articles 32 to 34 GDPR). The rights of the user can be asserted either with SuSanA or Facebook. Should you contact SuSanA, SuSanA is obliged to forward all relevant information to Facebook. The complete Page Insights Addendum regarding responsibilities and the data processed can be found here https://www.facebook.com/legal/terms/page_controller_addendum The use of social media share buttons with "Shariff" On our website we promote a project by c't, called "Shariff". "Shariff" replaces the typical share-buttons of social networks and thereby protects surfing behavior. "Shariff" integrates the share buttons of social networks on our website as a graphic containing a link to the appropriate social network. By clicking on the appropriate icon, you will be redirected to the services of your network. The Shariff button provides direct contact between the social network and our users only when the visitor actively clicks the 'Share' button. Only then will your data be transferred to the respective social network. If, however, the Shariff button is not clicked, no exchange will be made between you and the social network. For more information about the c't project "Shariff" visit http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html. We integrate the following social networks on our website with "Shariff": Data protection provisions about the application and use of YouTube On our website YouTube videos are embedded in "extended privacy mode”, which means that no data about you as a user will be transferred to YouTube if you did not give your prior consent and actually play the video. By opening the video sequence, YouTube receives the information that you have accessed the corresponding subpage of our website as well as device-specific information including the IP address. This is independent of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, the information will be directly associated with your account. If you do not wish the information to be associated with your profile on YouTube, you must log out before opening the video sequence. When you start the video sequence, data is thus transmitted to YouTube. For more information about how YouTube processes your data, please see their privacy policy at: http://www.youtube.com/t/privacy_at_youtube Embedded YouTube video are also by default deactivated and no connection to Google Servers will be made when you visit one of our sites where a video is embedded. The transfer of data is only carried out, after you have given us your consent to the transfer in accordance with Art. 6 (1) a GDPR. By clicking on the video and therefore activating the video, you give your consent to the data transfer. Before that no data is being transferred to YouTube. You can revoke your consent at any time by revisiting our cookie banner and changing your settings accordingly (see chapter 4.). Use of maps from open street map We have integrated maps from the service "OpenStreetMap" on the SuSanA and SFD platform. The OpenStreetMap Foundation is based in the United Kingdom of Great Britain and Northern Ireland. When you visit our website, no personal data will be transferred to OpenStreetMap by default. If you click on the map and agree to the transfer, as part of the use of the interactive map, your IP address will be transferred to the OpenStreetMap. Processing of the IP address transmitted by you is necessary for the purpose of using the interactive map. 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The tool from Google Translate is only for your convenience. The generated translations should not be considered exact and may sometimes include incorrect or even offensive language. We do not warrant the accuracy, reliability or timeliness of any information translated by this system and will not accept liability for loss incurred as a result. In addition, it might not be possible to translate some applications, files or items including graphs, photos or PDFs. Google Translate is displayed in the header of our websites. For data protection reasons, Google Translate is deactivated by default, recognizable by the translate icon in the top menu bar of the websites. Only when you click on the icon, Google Translate will be activated and data will be transmitted to Google. Before that, no personal data will be transferred to Google. We have no influence on the data collected and data processing procedures by Google, nor are we aware of the full extent of data collection, the purposes of processing or the storage periods. More information on how Google processes your data can be found in the following data protection notice: http://www.google.com/intl/de_de/policies/privacy/ By using the services of Google Translate you express your explicit consent that your data will be transmitted, stored, processed etc. according to Art. You can revoke your consent at any time by revisiting our cookie banner and changing your settings accordingly (see chapter 4.). Google Site Search The google site search function in the sidebar on this website is deactivated by default. When the user uses the search function, he/she will be asked to activate. You can revoke your consent at any time by revisiting our cookie banner and changing your settings accordingly (see chapter 4.). 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Further information on how SKAT Foundation is handling your data can be found here: https://skat-foundation.ch/privacy-statement-of-skat/ Disclosure to third parties SuSanA does not pass on personal data to third parties unless it is legally obliged or entitled to do so by law. Transfer of data to countries outside Germany SuSanA does not transfer personal data to third countries. When using social media, the privacy policies of the respective providers apply. Period for which the personal data will be stored User data will not be kept any longer than is necessary for the purpose for which it is processed or as required by law. SuSanA will, of course, honor any request to permanently delete and stop public display of such data by means of an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. Such request may take up to 4 weeks to process. Existence of automated decision-making We do not use automatic decision-making or profiling. IT security of user data SuSanA accords great importance to protecting personal data. For this reason, technical and organisational security measures ensure that data is protected against accidental and intentional manipulation and unintended erasure as well as unauthorised access. These measures are updated accordingly based on technical developments and adapted continuously in line with the risks. Rights of the data subject (“user”) Visitors to the SuSanA website have the right - To obtain information about their data stored by us (Article15 GDPR) - To have their data stored by us rectified (Article16 GDPR) - To have their data stored by us erased (Article17 GDPR) - To obtain restriction of processing of their data stored by us (Article18 GDPR) - To object to the storage of their data if personal data are processed on the basis of the first sentence of Article6 (1) 1 f and e GDPR (Article 21 GDPR) - To receive their personal data in a commonly used and machine-readable format from the controller such that they can be potentially transmitted to another controller (right to data portability, Article20 GDPR) - To withdraw their consent to the extent that the data has been processed on the basis of consent (Article6 (1) a GDPR). The lawfulness of the processing on the basis of the consent given remains unaffected until receipt of the withdrawal. Users also have the right in accordance with Article 77 GDPR to lodge a complaint with the competent data protection supervisory authority. The competent authority is the Federal Commissioner for Data Protection and Freedom of Information (BfDI). Date of last revision is June 2022.
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/ Pravila korištenjaPravila korištenja i prihvatljivi načini ponašanja korisnika internetskih stranica Društva za telekomunikacije „HD-WIN“ d.o.o. (u daljem tekstu: Arena sport) sastavljeni su s ciljem zaštite korisnika web servisa i ostalih korisnika interneta od uznemiravajućih i nezakonitih aktivnosti. Arena sport TV svojim korisnicima omogućuje korištenje i pristup različitim sadržajima u okviru svojih internetskih stranica. Korištenjem i preuzimanjem materijala i dokumentacije s Arena sport TV internetskih stranica, prihvaćate u potpunosti uvjete i pravila upotrebe koji su opisani u ovoj obavijesti. Arena sport TV zadržava pravo ukidanja i promjene izgleda, sadržaja i uvjeta korištenja Arena sport internetske stranice, kao i svih servisa i podstranica koje su njegov sastavni dio, bez obveze prethodne najave Nije dozvoljeno mijenjati, prilagođavati, neovlašteno pristupati Arena sport internetskoj stranici ili prilagođavati drugu internetsku stranicu na način kojim bi se treće osobe mogle dovesti u zabludu o njezinoj povezanosti s Arena sport internetskom stranicom. OGRANIČENJA ODGOVORNOSTI Arena sport TV internetska stranica sadrži i podatke i informacije kao i veze do drugih internetskih stranica kreiranih od strane trećih osoba (poveznice) koje će se, kad god je to moguće, tako označavati. Arena sport TV nema nadzor nad navedenim podacima i informacijama ili drugim internetskim stranicama te se u potpunosti odriče svake odgovornosti u vezi sa sadržajem na internetskim stranicama koje su kreirale treće osobe. Arena sport TV nije odgovorna za sadržaj stranica oglašivača na Arena sport TV internetskoj stranici, kao ni za bilo kakvu štetu nastalu reklamiranjem na našoj internetskoj stranici. OSOBNA, AUTORSKA I DRUGA PRAVA Sadržaj na Arena sport TV internetskoj stranici može biti zaštićen autorskim pravima. Sadržaj objavljen na Arena sport TV internetskoj stranici ne smije se reproducirati, distribuirati ili na bilo koji način koristiti u komercijalne svrhe bez izričitog pristanka Arena sport TV-a, ili na bilo koji način kojim može nastati šteta Arena sport TV-u ili bilo kojoj trećoj osobi u skladu s propisima. Dijelovi ili cijela internetska stranica ne mogu se kopirati, reproducirati, prenositi, objavljivati ili distribuirati bez prethodnog pisanog odobrenja Arena sport TV-a, osim u slučaju preuzimanja informacija i materijala i pohranjivanja na disk računala od strane pojedinačnog korisnika radi osobne, neprofitne i nekomercijalne upotrebe. Ukoliko smatrate da sadržaj objavljen na Arena sport TV internetskoj stranici povrjeđuje Vaše osobno, autorsko ili drugo pravo, možete zahtijevati objavu odgovora ili ispravka, odnosno otklanjanja navodne povrede. Obavijest o eventualnoj povredi, odnosno Vaš odgovor ili ispravak, mora sadržavati opis, vrstu i prirodu neistinitosti, nepotpunosti ili netočnosti prijenosa sadržaja, odnosno druge povrede, te lokaciju (tj. URL adresa) ili druge informacije dovoljne za identifikaciju predmetnog sadržaja, kao i instrukcije za njegovo uklanjanje. ZAŠTITA PRIVATNOSTI KORISNIKA Zaštita osobnih podataka na internetskoj stranici tvarenasport.hr Društvo za telekomunikacije HD-WIN Arena sport d.o.o (u daljem tekstu: „Arena sport“) se odgovorno i ozbiljno odnosi prema zaštiti osobnih podataka svojih korisnika i poduzima sve neophodne tehničke i zakonom propisane radnje kako ne bi došlo do bilo kakve zloupotrebe istih. UVODNE NAPOMENE Tvarenasport.hr je vaš teren gdje se možete osjećati sigurno i zaštićeno. Mi, na Arena sport TV, bez vašeg izričitog pristanka ne znamo informacije o vašoj lokaciji, vašim pregledima na Internetu, niti imamo bilo koji podatak o sadržaju vaših poruka ili pregleda na vašim uređajima. Zakonom o zaštiti osobnih podataka (GDPR) propisano je da se osobni podaci korisnika koriste transparentno i u suglasnosti sa postavljenim načelima zaštite podataka. Ova načela vas štite, a nas obavezuju kako slijedi: - Mi ne čuvamo i ne tražimo više podataka o vama nego što je to neophodno, - Činimo sve nužne napore da podaci koje imamo o vama budu točni i, - Da su sigurni i zaštićeni od zloupotrebe, - Čuvamo ih samo onoliko koliko je potrebno i, - Osobne podatke koristimo u skladu sa zakonom. Osobni podatak je svaka informacija koja se odnosi na određenu osobu, odnosno osobu koja se može izravno identificirati (ime i prezime, adresa, broj telefona, adresa elektroničke pošte, i sl.). Prilikom posjete naše internetske stranice, automatski prikupljamo pojedine vaše podatke, kao što je IP adresa, područje ili lokacija Vašeg računala ili uređaja koji Vas povezuje na internet, tip preglednika, operativni sistem i druge informacije koje uključuju korištenje naše internetske stranice i povijest pregledanih stranica na internetu. Podaci nisu osobni ukoliko se ne odnose na određenu osobu, kao što su spol, starosna grupa ili broj ljudi koji posjećuju internetsku stranicu. Statistički podaci koji se prikupljaju i koji se ne mogu povezati izravno i samo s vama kao osobom nisu osobni podaci, kao što su na primjer statistika, najposjećenije stranice na našeoj internetskoj stranici i broj korisnika koji posjećuje određene stranice tvarenasport.hr. Čuvanje osobnih podataka Osobne podatke koje nam učinite dostupnim uz Vašu izričitu suglasnost čuvamo u našoj datoteci samo onoliko koliko je to potrebno za vaše bolje korisničko iskustvo ili kako to zakon nalaže. Onog trenutka kada vaši osobni podaci nisu više potrebni, oni se na siguran način brišu. Prosljeđivanje osobnih podataka Radi što boljeg korisničkog iskustva vaše osobne podatke ćemo ponekad morati proslijediti i našim poslovnim partnerima. To ćemo učiniti samo i isključivo ukoliko je to nužno i ukoliko smo mi sigurni da naši partneri poduzimaju sve nužne mjere kako bi vaše osobne podatke čuvali na isti način kao što to činimo mi. Svako tko dobije podatke od nas ima zakonsku obvezu da s istima postupa kao sa strogo povjerljivima. Ako Vaše podatke distribuiramo radi izvršenja zadaća od javnog interesa ili zadaća javnih tijela ili se prilikom njihove obrade pozivamo na naše legitimne interese, možete podnijeti prigovor protiv takve obrade podataka ako postoji interes zaštite Vaših podataka. Vaše podatke nikada nećemo proslijediti u marketinške svrhe. Korištenje vaših osobnih podataka Vaše osobne podatke obrađujemo i koristimo samo na temelju vaše privole – slobodno danog i izričitog očitovanja da osobne podatke koje ste nam učinili dostupnima koristimo u svrhu određenu ovim Pravilima zaštite privatnosti. Vašu privolu zatražiti ćemo prilikom popunjavanja odgovarajućeg obrasca dostupnog na internetskim stranicama tvarenasport.hr. Bez privole osobni podaci smiju se prikupljati i dalje obrađivati u slučajevima određenima zakonom. Kontrola vaših osobnih podataka Imate pravo i mogućnost da osobne podatke koje ste nam dali obrišete, promijenite i ispravite te dostavite prigovor i zabranite njihovo korištenje. Ostale napomene Za više detalja o zaštiti osobnih podataka pogledajte naša Pravila korištenja i privatnosti ili nas kontaktirajte ukoliko želite saznati više o tome kako koristimo vaše osobne podatke. szzp@tvarenasport.hr Pravila privatnosti Pravila privatnosti, a kako slijedi u daljem tekstu, su promijenjena i stupaju na snagu dana 25. svibnja 2018. godine. Daljnjim korištenjem naše internetske stranice ujedno dajete suglasnost za nova Pravila privatnosti korisnika. Uvod HD-WIN Arena sport d.o.o je dio sustava i kćer društva HD WIN d.o.o Beograd. Termini „Mi“ i „Arena sport“ i „Arena sport TV“ podrazumijevaju oba dvije pravne osobe zajedno ili svaku posebno. Promjene Pravila privatnosti se primjenjuju pri vašem korištenju internetske stranice tvarenasport.hr od dana 25. svibnja 2018. godine. Arena sport TV zadržava pravo izmijeniti Pravila privatnosti i korištenja. Ukoliko do izmjena dođe, svi naši korisnici će o istome biti obaviješteni na odgovarajući način i to neizostavnim obavještenjem na našoj internetskoj stranici. Ukoliko se ne slažete s bilo kojim dijelom Pravila privatnosti, molimo Vas da odmah prestanete koristiti našu internetsku stranicu te nas odmah kontaktirajte ukoliko želite da obustavimo usluge koje smo vam učinili dostupne putem naše internetske stranice. Ukoliko nastavite koristiti našu internetsku stranicu te koristite usluge na internetskoj stranici i nakon što ste obavješteni o izmjenama u sadržaju Pravila privatnosti, dajete Vašu privolu za prikupljanje, korištenje i dijeljenje vaših osobnih podataka u skladu s izmjenama Pravila privatnosti. Zaštita osobnih podataka Arena sport čini sve nužne tehničke i organizacijske radnje radi zaštite vaših osobnih podataka od nedozvoljenog pristupa i korištenja vaših podataka. Za izbjegavanje nesporazuma, ova Pravila privatnosti koriste te definiraju sljedeće termine: - Vi: kao posjetitelj internetske stranice tvarenasport.hr ili korisnik usluga na internetskoj stranici tvarenasport.hr - Razlozi za prikupljanje podataka - Vrsta podataka koja se prikuplja - Vremenski period čuvanja podataka - Vaše upravljanje Vašim osobnim podacima Osobni podaci mogu se koristiti samo i isključivo u okvirima zadane radnje i u svrhu zbog koje su se ti podaci i tražili ili prikupljali od strane stranice tvarenasport.hr i njihovog administratora. Osobni podaci mogu biti dalje proslijeđeni trećoj osobi samo u slučaju zakonske obveze ili u slučaju kada postoji vaša nedvojbena privola. Osobni podaci će biti obrisani odmah nakon što prestane razlog i svrha njihovog korištenja. Ova Pravila privatnosti ne odnose se na poveznice sa drugim internetskim stranicama koje postoje na tvarenasport.hr. Savjetujemo vam da pročitate Pravila privatnosti na drugim internetskim stranicama koje posjećujete. Zaštita djece Mi svjesno ne pokušavamo, niti nam je namjera da sakupljamo ili dobijemo podatke od djece i/ili maloljetnih osoba. U slučaju kada je posjetitelj naše internetske stranice dijete, također se prikuplja određena vrsta podataka, ali tada nisu u pitanju osobni podaci. U tom smislu korištenje internetske stranice tvarensport.hr od strane djeteta smatra se odobrenim od strane roditelja ili staratelja djeteta. Također, ukoliko dijete ili maloljetna osoba koristi usluge na našoj internetskoj stranici smatramo da su isti dobili dozvolu i odobrenje od strane odgovorne osobe odnosno roditelja ili staratelja. Podržavamo roditelje i staratelje da provedu vrijeme sa svojim djetetom na internetu i provjere sadržaj i usluge naše internetske stranice prije nego što djetetu i/ili maloljetnoj osobi dozvole pristup. Savjetujemo roditeljima i starateljima da redovno nadgledaju korištenje elektroničke pošte i drugih elektroničkih komunikacija svog djeteta. Kontrolni alati su dostupni od strane online/elektroničkih servisa i proizvođača softvera koji mogu osigurati sigurnu online sredinu za djecu. Ukoliko ustanovite da nam je Vaše dijete ostavilo neki osobni podatak koji Vi ne odobravate, molimo Vas da nas kontaktirate odmah, a mi ćemo postupiti sukladno Vašim uputama i Pravilima privatnosti ovdje navedenim. Prikupljanje i korištenje osobnih podataka Pristup internetskoj stranici tvarenasport.hr je slobodan i nije potrebna registracija. Na internetskoj stranici tvarenasport.hr postoji mogućnost korištenja podsjetnika elektroničke pošte, gdje korisnik, ukoliko želi dobiti automatiziran podsjetnik o početku izabranog sadržaja na Arena sport kanalima, dobrovoljno unosi svoju adresu elektroničke pošte. Navedene podatke Arena sport TV ne prikuplja dugoročno i adresu elektroničke pošte automatski briše iz svoje baze, odmah po slanju podsjetnika odnosno odmah po izvršenju usluge. Vaše osobne podatke obrađujemo i koristimo samo na temelju Vaše privole – slobodno danog i izričitog očitovanja da osobne podatke koje ste nam učinili dostupnima koristimo u svrhu određenu ovim Pravilima zaštite privatnosti. Vašu privolu zatražiti ćemo prilikom popunjavanja odgovarajućeg obrasca dostupnog na internetskim stranicama tvarenasport.hr. Osobni podaci smiju se prikupljati i dalje obrađivati bez privole u slučajevima određenima zakonom. Prikupljene osobne podatke spremamo u elektroničkom obliku te u svrhu zaštite primjenjujemo odgovarajuće tehničke, organizacijske i kadrovske mjere zaštite osobnih podataka i procedure kako bismo spriječili da se osobnim podacima koji nisu dostupni ostalim korisnicima portala ne bi neovlašteno pristupalo te kako bi osigurali da se isti koriste u skladu sa svrhom obrade. Povremeno na našim stranicama provodimo ankete, istraživanja, upitnike i sl. Podatke koje prikupimo na taj način smatramo povjerljivima te ih koristimo isključivo za potrebe Arena sport TV. Samo skupne rezultate takvih anketa i upitnika, odnosno istraživanja, možemo koristiti u svrhe odnosa s javnošću te ih podijeliti s vama na samoj internetskoj stranici tvarensport.hr. Poruke u elektroničkom obliku. Kada nam šaljete elektroničku poštu (e-mail) s Vašim osobnim podacima po kojima vas je moguće identificirati, bez obzira na to radi li se o elektroničkoj pošti s pitanjem ili komentarom, a koji nam dostavljate elektroničkom poštom, mi te podatke koristimo samo u svrhu ispunjenja Vaših zahtjeva. Možda ćemo Vašu elektroničku poruku, odnosno obrazac, proslijediti drugim zaposlenicima našeg društva ili poslovnim partnerima koji su ugovorno i pravno dužni Vaše osobne podatke štititi na jednak način kao i mi, a kako bismo odgovorili na Vaše pitanje, odnosno udovoljili Vašem zahtjevu. Dijeljenje osobnih podataka sa poslovnim partnerima druge zemlje Osobne podatke koje prikupljamo uz Vašu privolu dostupni su i zaposlenicima HD WIN d.o.o. Beograd, Srbija. Iako Srbija nije članica EU i Zakon o zaštiti osobnih podataka (GDPR) još uvijek nije obvezujući za tu zemlju, HD WIN Arena sport d.o.o Zagreb je pravno i ugovorno obavezala i HD WIN d.o.o Beograd da dobivenim osobnim podacima pristupa i iste koristi isključivo i jedino na način ovdje opisan. Brisanje i Vaš pristup osobnim podacima Ovlašteni ste u svako doba zatražiti obavijest o tome koje Vaše osobne podatke imamo u našoj bazi registriranih korisnika u okviru podsjetnika elektroničke pošte, kao i zatražiti da sve ili neke osobne podatke izmijenimo ili izbrišemo. To ćete učiniti tako da nas kontaktirate te na szzp@tvarenasport.hr dostavite obavijest s vašim zahtjevom. Ukoliko postavite jedan od takvih zahtjeva, uložit ćemo razumne napore da potvrdimo vaš identitet i spriječimo neautorizirani pristup osobnim podacima. U svakom trenutku od nas možete zatražiti potvrdu obrađuju li se Vaši osobni podaci, te ako se takvi osobni podaci obrađuju, pristup tim podacima i informacije o svrsi obrade podataka. Od nas možete zatražiti brisanje svojih osobnih podataka ako smo ih obrađivali protupravno ili ta obrada predstavlja nerazmjerno zadiranje u Vaše zaštićene interese. Molimo da uzmete u obzir da postoje razlozi koji onemogućuju trenutačno brisanje, primjerice kod zakonski propisanih obveza arhiviranja. U skladu s važećim propisima o zaštiti podataka, osim prava na povlačenje privole korisnici imaju pravo na pristup i potvrdu od Arena Sport TV u vezi s osobnim podacima, pravo na ispravak, pravo brisanja ("pravo na zaborav"), pravo na ograničenje obrade, pravo na prenosivost podataka te pravo na prigovor. Također, korisnici imaju pravo podnijeti pritužbu nadzornom tijelu za zaštitu podataka. Pravila zaštite privatnosti drugih web stranica/trećih osoba/trećih strana Na stranicama tvarenasport.hr pronaći ćete linkove na druge internetske stranice ili portale. Pravila zaštite privatnosti na tim portalima mogu biti drugačija od Pravila zaštite privatnosti na tvarensport.hr. Također, na stranicama tvarenasport.hr možete pronaći različite nagradne igre, oglasne poruke u svrhu promocija proizvoda ili usluga koje provode naši partneri, odnosno poduzetnici oglašivači. Takve treće osobe mogu za svoje potrebe od Vas tražiti određene osobne podatke. U tom slučaju, kada svoje osobne podatke šaljete neposredno tim trećim osobama ili na stranice drugih portala, ne primjenjuju se Uvjeti korištenja internetske stranice tvarensport.hr niti naša Pravila zaštite privatnosti. Na našoj stranici možete pronaći i značajke društvenih mreža koje omogućavaju dijeljenje osobnih podataka na društvenim mrežama. Stoga Vas molimo da se upoznate s Pravilima zaštite privatnosti koja se primjenjuju na stranicama drugog portala ili društvenoj mreži, odnosno od strane trećih osoba. Ograničenje odgovornosti Iako poduzimamo dostupne tehničke, organizacijske i kadrovske mjere u cilju sprečavanja neovlaštenog otkrivanja vaših osobnih podataka, ne možemo jamčiti da neki od osobnih podataka koje prikupljamo neće nikada biti slučajno otkriveni, suprotno odredbama ovih Pravila zaštite privatnosti. Do najveće mjere dopuštene zakonom isključujemo odgovornost za štetu nastalu korisnicima ili trećim osobama slučajnim otkrivanjem osobnih podataka. Budući da nemamo kontrolu nad osobnim podacima koje dostavljate prilikom pristupa ili korištenja drugih portala, odnosno izravno trećim osobama (npr. kod sudjelovanja u sponzoriranim aktivnostima), do najveće mjere dopuštene zakonom isključujemo odgovornost za štetu koja može nastati Vama ili trećim osobama zbog dostavljanja osobnih podataka na taj način. Statistika poslužitelja Naš poslužitelj globalne mreže koristi statistički program. Statistički program je standardno obilježje svih internetskih poslužitelja i nije karakterističan samo za internetsku stranicu tvarenasport.hr. Takvi statistički programi omogućuju nam utvrđivanje onih podataka koji najviše ili najmanje zanimaju naše korisnike. Takav program je potrebno uvesti radi učinkovitosti strukture naše internetske stranice te mjerenja posjećenosti stranice tvarensport.hr. Ova internetska stranica koristi Google Analytics za potrebe targetiranja i retargetiranja Na internetskoj stranici tvarenasport.hr analizira se ponašanje i kretanje korisnika po različitom sadržaju, čime se stječu važne informacije o interesima korisnika, a s ciljem poboljšanja korisničkog iskustva. Internetska stranica Arene sport koristi Google usluge kao primjerice Google Analytics, AdWords, Youtube i ima ugrađen Google sadržaj. Poslužitelj je Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Arena sport prati statističku posjećenost svojih stranica isključivo radi dobivanja nužnih informacija o privlačnosti i uspješnosti svojih stranica i pri tom koristi uslugu treće strane pod nazivom Google Analytics. Navedena usluga podrazumijeva korištenje tzv. „kolačića“ ili „cookies“. Kolačići Internetska stranica radi boljeg korisničkog iskustva na računalo korisnika sprema male tekstualne datoteke ("cookies"/kolačiće). Ova je praksa prisutna kod najmanje 90% internetskih stranica u svijetu, te je sukladno direktivi Europske unije iz svibnja 2011. godine, Arena sport dužna prije pohranjivanja kolačića na računalo korisnika zatražiti pristanak korisnika. Korištenjem ove internetske stranice pristajete na uporabu kolačića, a njihovim blokiranjem i dalje možete pregledavati naše stranice, no određene mogućnosti bit će vam ograničene. Što je kolačić? Kolačić („cookie") je tekstovna datoteka koja se pohranjuje na računalu korisnika internetske stranice. Kolačić ("cookie") obavještava internetsku stranicu da se "stari" korisnik ponovno priključio pamteći njegove postavke. Kolačići bilježe vaše preferencije i postavke, unose ih u internetske obrasce i informacije za prijavljene korisnike. Kolačići mogu spremati širok pojas informacija, ali ta informacija ili informacije mogu biti spremljene samo ukoliko korisnik to omogući - internetske stranice ne mogu dobiti pristup informacijama koji im korisnik nije dao i ne mogu pristupiti drugim datotekama na računalu korisnika. Kolačići ("cookies") ne sadržavaju nikakve osobne podatke odnosno informacije koje bi korisnika mogle identificirati. Pritom, korisnik, može promijeniti svoje Internet postavke te sam odabrati hoće li zahtjeve za spremanje kolačića odobriti ili odbiti, pobrisati spremljene kolačiće automatski pri zatvaranju internet preglednika i sl. Kako onemogućiti kolačiće ("cookies")? Isključivanjem kolačića odlučujete hoćete li dopustiti pohranjivanje istih na Vašem računalu. Postavke kolačića mogu se kontrolirati i podešavati u Vašem internetskom pregledniku. Za informacije o postavkama kolačića, odaberite internetski preglednik koji koristite. • Internet Explorer 8 i noviji • FireFox 3.5 i noviji • Google Chrome 10 i noviji • Safari 2 i noviji • Opera 10.5 i noviji. Blokiranjem kolačića i dalje možete pregledavati internetske stranice, no neke mogućnosti internetske stranice neće Vam biti dostupne. Što su stalni kolačići ("persistent cookies")? Stalni ili spremljeni kolačići sačuvani su na disku (Vašem računalu) te tamo ostaju i nakon zatvaranja internetskog preglednika. Pomoću njih pohranjuju se podaci kao što su ime za prijavu i lozinka, tako da se ne morate prijavljivati prilikom svakog posjeta određenom mjestu. Što su privremeni kolačići ("session cookies")? Privremeni kolačići privremeno se pohranjuju na disku te se brišu nakon zatvaranja internetskog preglednika. Pomoću njih internetske stranice pohranjuju privremene podatke kao što su stavke u košarici za kupnju. Što su kolačići od prve strane ("local cookies/first party cookies")? Kolačići od prve strane dolaze s Internetskog mjesta koje korisnik pregledava, te mogu biti trajni ili privremeni. Internetska mjesta te kolačiće upotrebljavaju za spremanje informacija koje će ponovo upotrebljavati kada korisnik sljedeći put posjeti to mjesto. Što su kolačići treće strane ("third party cookies")? Kolačići treće strane potječu od drugih, partnerskih internetskih mjesta koja korisnik posjećuje. Treće strane mogu na taj način prikupljati podatke o korisnicima različnih internetskih mjesta i upotrebljavati ih u marketinške i analitičke svrhe. Koristi li tvarenasport.hr kolačiće ("cookieje")? Da, s primarnim ciljem kako bi Vam naše internetske stranice omogućile bolje korisničko iskustvo. Kakve kolačiće ("cookies") koristi tvarenasport.hr i zašto? Privremene kolačiće - koji ističu (i automatski se brišu) kada zatvorite internetski preglednik. Arena sport koristi privremene kolačiće kako bi unaprijedila korisničko iskustvo korisnika za vrijeme posjete internetske stranice. Trajni kolačići - obično imaju datum isteka daleko u budućnosti i tako će ostati u vašem pregledniku, dok ne isteknu, ili dok ih ručno ne obrišete. Arena sport koristi trajne kolačiće kako bi bolje razumjeli navike korisnika, kako bismo poboljšali internetsku stranicu sukladno navikama korisnika. Informacije koje su spremljene putem kolačića su anonimne. Ima li na internetskoj stranici kolačića treće strane („third party cookies“)? Tvarensport.hr koristi kolačiće u svrhu oglašavanja proizvoda društva te proizvoda i usluga koje poslužuje treća osoba, agencija za oglašavanje. Prikazivanje oglasa koje vam dostavlja tvarensport.hr ili agencija za oglašavanje omogućuje se putem kolačića koje tvarensport.hr odnosno treća strana može postaviti u internetski preglednik korisnika kako bi zabilježili ponašanje korisnika i omogućili prepoznavanje, ali ne i osobnu identifikaciju korisnika. Od vanjskih servisa koji korisniku spremaju limitirane kolačiće trenutno omogućujemo Google Analytics servis za mjerenje posjećenosti. Kolačići vanjskih servisa nisu postavljeni od strane ove internetske stranice, ali neki od kolačića vanjskih servisa služe za normalno funkcioniranje određenih mogućnosti koje korisnicima olakšavaju pristup sadržaju. Detaljne informacije treće strane o ovoj usluzi, kao i o mogućnostima korisnika da reguliraju postavke kolačića koji su za to nužni, dostupne su na linku: http://www.google.com/analytics/learn/privacy.html. Kako bismo vam pružili bolje korisničko iskustvo te efikasno planirali buduće marketinške aktivnosti i objavu sadržaja koji su primjereni vašim interesima, koristimo alat Google Analytics Demographics and Interest Reporting kojim se prikupljaju podaci o spolu, dobi i interesima korisnika. Zabrana kolačića („cookies“) Ovlašteni ste zabraniti primanje kolačića s internetske stranice tvarensport.hr tako da u izborniku Alati/Opcije (Tools/Options) u svom pregledniku izaberete mogućnost zabrane kolačića. Međutim, molimo pripazite jer zabrana kolačića može uzrokovati funkcionalna ograničenja na našim internetskim stranicama na način da neće moći pregledati sav dostupan sadržaj. Također, možete zabraniti Google Analytics da koristi vaše podatke koristeći Google Analytics JavaScript (ga.js, analytics.js, dc.js) tako što ćete isključiti opciju instaliranja dodatnih funkcija u vašem pretraživaču. Informacije o tome kako isključiti Google Analytics te zabraniti Google Analytics-u praćenje vašeg kretanja po drugim internetskim stranicama, možete pronaći na slijedećoj poveznici: http://tools.google.com/dlpage/gaoptout te je potrebno instalirati dodatak ( Disable Google Analytics ). Ukoliko je vaš pretraživač Internet Explorer, kolačići treće strane moraju biti omogućeni. Kolačići Google Analytics će biti obrisani nakon dvije godine. Za više podataka molimo vas posjetite internetske stranice koje poveznice dostavljamo u nastavku: http://www.google.com/analytics/terms/en.html i https://www.google.com/intl/en/policies/ . Sigurnost podataka Radi sigurnosti podataka na internetskoj stranici tvarensport.hr, te kako bismo osigurali da sadržaji, funkcionalnosti i usluge tvarensport.hr budu pristupačni svim korisnicima, ovaj računalni sustav koristi program koji prati posjete na mreži te prepoznaje neovlaštene pokušaje otpreme ili izmjene podataka, kao i one koji bi mogli prouzročiti štetu na neki drugi način. Neovlašteni pokušaji otpreme ili izmjene podataka na internetskoj stranici tvarensport.hr strogo su zabranjeni. Naši partneri Arena sport je regionalna televizija, koja koristi usluge svojih partnera s ciljem omogućavanja ispravnog rada omogućila ispravan rad internetske stranice (na primjer, održavanje i administraciju, marketing i razvoj i slično). Naši partneri na ovom području, imati će pristup onim podacima korisnika koji su potrebni da bi izvršili zadatke koje smo im postavili. Oni su pravno i ugovorno obavezni prema nama kao naručitelju tih zadataka da sve podatke smatraju strogo povjerljivim, te da ih ne mogu iskoristiti u druge svrhe. U slučaju da nastane potreba za prebacivanjem osobnih podataka korisnika, Arena sport će preuzeti sve razumne mjere kako bismo osigurali privatnost osobnih podataka korisnika, a sve sukladno važećem zakonodavstvu. Nadležnost suda Za sve sporove koji proizađu iz ovih Pravila nadležan je sud u Zagrebu, Republika Hrvatska. Arena Sport TV odnosno konkretno HD-WIN ARENA SPORT d.o.o. zadržava pravo pokrenuti postupke i pred sudovima drugih zemalja s ciljem zaštite vlastitih prava. Službenik za zaštitu osobnih podataka HD-WIN ARENA SPORT d.o.o. Kovinska br.4 Zagreb Hrvatska szzp@tvarenasport.hr Datum zadnje izmjene: 24.05.2018.