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Privacy Policy General information Consensus Foundation, a Estonian company, located at Faehlmanni St. 6, 10125, Tallinn, Estonia R. 14332450(the “Consensus”, "Foundation”, "we" or "us") is the operator of this website sentient.org, together with consensus.ai, (each a “website” and together, our “websites”). As the operator of the sites, we take the protection of your personal data very seriously. We collect, process and use your personal data in accordance with this privacy policy and in compliance with the General European Data Protection Regulation ("GDPR"). This privacy policy (“Privacy Policy”) will provide you with information about the collection, processing and use of your personal data when using our websites. In case you provide us with the personal data of third persons (such as family members, work colleagues) you should make sure that these persons are familiar with this Privacy Policy and you should only share their personal data if you have permission to do so and ensure that his personal data is correct. Responsible Person For any matters, relating to data protection you may contact help@consensus.ai in writing by e-mail or letter to the following address: Faehlmanni St. 6, 10125, Tallinn, Estonia Email: help@consensus.ai Our representative in the EU according to article 27 GDPR is: Oleg Gutsol Email: help@consensus.ai – re: Support Data processing in connection with the sites Visiting our websites When you visit our website, the hosting provider of our website, Amazon Web Services (AWS) automatically collects and stores various information in so-called server log files that your browser transmits to us. The information/data mentioned is neither assigned to specific persons nor linked to data from other sources. The following technical data will be recorded by us, as usual with every connection with a web server, without your intervention, and stored by us until automatic deletion after no later than six months. The collection and processing of this technical data is for the purpose of enabling the use of our website, continuously ensuring system security and stability, optimising our website, and for internal statistical purposes. This is our legitimate interest in the processing of data in the sense of Art. 6 Par. 1 lit. f GDPR. Furthermore, the IP addresses will be evaluated, together with other data, in case of attacks on the network infrastructure or other unauthorised use or misuse of the website, for the purpose of intelligence and protection, and if appropriate, used in criminal proceedings for identification and civil and criminal proceedings against the relevant users. This is our legitimate interest in the processing of data in the sense of Art. 6 Par. 1 lit. f GDPR. Use of Websites Cookies The websites uses cookies. Cookies are text files that are stored in a computer system via an Internet browser. More detailed information on cookies and how they work can be found at: https://www.aboutcookies.org. Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID. Through the use of cookies, the Foundation can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. Cookies allow us, as previously mentioned, to recognize our websites users. The purpose of this recognition is to make it easier for users to utilize our websites. The websites user that uses cookies, e.g. does not have to enter access data each time the websites is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system. You may, at any time, prevent the setting of cookies through our websites by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, previously set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, it may not be possible to use all the functions of our websites. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy below. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our sites. Cookie policy Our websites use cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our sites. By continuing to browse the sites, you are agreeing to our use of cookies, and the terms of this policy (“Cookie Policy”). A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies: - Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites or make use of e-commerce payment processing services. - Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily. - Functionality cookies. These cookies are used to recognise you when you return to our websites. They enable us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). - Targeting cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. You can find more information about the individual cookies we use and the purposes for which we use them in the table below: You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our sites. Except for essential cookies, all cookies will expire after two years. Last updated: July 2018 Google Analytics This websites also uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Inc. is an enterprise of the holding company Alphabet Inc., domiciled in the USA. The information generated by the cookie about your use of the websites (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on websites activity and providing other services relating to websites activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Generally, before the data is transmitted to the provider, the IP address will be abbreviated by activating IP anonymization (anonymizeIP) on this website, within the member states of the European Union or in other contracting states of the agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and abbreviated there. In these cases, we provide contractual guarantees to ensure that Google Inc. maintains a sufficient level of data protection. According to Google Inc., under no circumstances will the IP address be associated with any other user-related data. More information about the web analytics service used is available at the websites of Google Analytics: https://www.google.ch/policies/privacy/partners In addition to the data listed in section 3.1, we may receive the following information of Google Analytics: - Navigation path - Length of stay on the website - Returning or new user - End device We do not use the information and personal data collected by Google Analytics to identify individuals unless we become aware of specific indications of illegal use. Contact possibility via the website You may contact us via e-mail to the following e-mail address: contact@consensus.org. For this, we require the following information: Name, Subject, E-Mail address, message. We use this data, which you may give voluntarily, only in order to answer your contact question or to reply to your e-mail in the best possible manner. Therefore, the processing of this data is in our legitimate interest in accordance with Art. 6 Par.1 lit. f GDPR and you have provided consent in accordance with Art. 6 Par. 1 lit. a GDPR. Registration for our newsletter The registration for our newsletter requires registration. For this you must provide your name and e-mail address. By registering, you give us your consent to process the given data in order to periodically send the newsletter to the address you have given. This consent constitutes the legal basis for our processing of your e-mail address in the sense of Art. 6 Par. 1 lit. a GDPR. All information gathered this way will never be passed on or sold to any third party. At the end of each newsletter a link is provided by means of which you can unsubscribe at any time. After unsubscribing your personal data will be deleted. Social Media We use plug-ins from social networks such as Medium, GitHub, Reddit, Twitter, Facebook, on our websites. When you activate them (by clicking on them), the operators of the respective social networks may record that you are on our websites and may use this information. This processing of your personal data lays in the responsibility of these individual social media platforms and occurs according to their privacy policy. Please check with these individual social media platforms regarding their privacy policies. Consensus is not responsible for data collected by these individual social media platforms. We only use these platforms to inform our community of updates and answer user questions. Other parties who have access to information we collect With the exception of the provider of our website, we do not make your personal data available to third parties unless you have expressly consented to it, if we are legally obligated to, or if this is necessary to enforce our rights concerning a contractual relationship. The websites service provider to whom the personal data collected via the websites is passed on or who has or can have access to it is Amazon Web Services Inc. The websites is hosted on servers in the US. The transfer of data is for purpose of providing and maintaining the functionality of our websites. This is our legitimate interest in the sense of Art. 6 Par. 1 lit f GDPR. International transfer of personal data We are entitled to transfer your personal data to third parties abroad for the purposes of the data processing described in this Privacy Policy. This concerns especially the following receiver(s): our websites service providers. They are obliged to protect data privacy to the same extent as we ourselves. If the level of data protection in a given country does not correspond to the European data protection level, we contractually ensure that the protection of your personal data corresponds to the EU at all times by concluding agreements using the standard contractual clauses and complying with the GDPR. Data security We use appropriate technical and organizational security measures to protect your stored personal data against manipulation, partial or complete loss, and unauthorized access by third parties. Our security measures are continuously being improved in line with technical developments. Please note that any data transmission on the Internet (e.g. communication by e- mail) is generally not secure and we accept no liability for data transmitted to us via the Internet. Unfortunately, absolute protection is not technically possible. This information does not apply to the websites of third parties and the corresponding links given on our websites. The Foundation assumes no responsibility and liability for these. Your Rights regarding your data Right to confirmation You have the right to obtain confirmation from the Foundation as to whether or not personal data concerning you is being processed. If you wish to avail yourself of this right of confirmation, you may, at any time, contact the responsible person as stated in section 1 of this Privacy Policy. Right to access You have the right to obtain from the Foundation free information about your personal data stored at any time and a copy of this information. Furthermore, you will have access to the following information: - the purposes of the processing; - the categories of personal data concerned; - the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations; - where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; - the existence of the right to request from the Foundation rectification or erasure of personal data, or restriction of processing of personal data concerning you, or to object to such processing;; - the existence of the right to lodge a complaint with a supervisory authority; - where the personal data are not collected directly from you, any available information as to their source; and - the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for you. If you wish to avail yourself of this right of access, you may at any time contact the responsible person as stated in section 1 of this Privacy Policy. Right to rectification You have the right to obtain from the Foundation, without undue delay, the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement. If you wish to exercise this right to rectification, you may, at any time, contact the responsible person as stated in section 1 of this Privacy Policy. Right to erasure (right to be forgotten) You have the right to obtain from the Foundation the erasure of personal data concerning you as soon as possible, and the Foundation shall have the obligation to erase personal data without undue delay where one of the following grounds applies: - The personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed; - You withdraw consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing; - The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR; - The personal data has been unlawfully processed; - The personal data must be erased for compliance with a legal obligation in accordance with the applicable law to which the Foundation is subject; and/or - The personal data has been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR. If any one of the aforementioned reasons applies, and you wish to request the erasure of personal data stored by the Foundation, you may at any time contact the responsible person as stated in section 1 of this Privacy Policy. The responsible person at the Foundation shall promptly ensure that the erasure request is complied with as soon as possible. Right to restriction of processing You have the right to obtain from the Foundation restriction of processing where one of the following applies: - the accuracy of the personal data is contested by you, for a period enabling the Foundation to verify the accuracy of the personal data; - the processing is unlawful and you oppose the erasure of the personal data and requests instead the restriction of their use instead; - the Foundation no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims; and/or - the data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the Foundation override those of the data subject. If any one of the aforementioned conditions is met, and you wish to request the restriction of the processing of personal data stored by the Foundation, you may at any time contact the Foundation’s responsible person. The responsible person will arrange the restriction of the processing. Right to object You have the right to object, on grounds relating to your particular situation, at any time, to the processing of personal data concerning you, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions. The Foundation shall no longer process the personal data in the event of the objection, unless the Foundation can demonstrate reasonable grounds for the processing, which override the interests, rights and freedoms of you, or for the establishment, exercise or defense of legal claims. In order to exercise the right to object, you may directly contact the responsible person. Automated individual decision-making, including profiling You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affects you, as long as the decision (1) is not necessary for entering into, or the performance of, a contract between you and the Foundation, or (2) is not authorized by the applicable law and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or (3) is not based on your explicit consent. If the decision (1) is necessary for entering into, or the performance of, a contract between you and the Foundation, or (2) it is based on your explicit consent, the Foundation shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express their point of view and contest the decision. Please note that the Foundation does not use automatic decision-making but we may use profiling according to these Privacy Policy rules. Right to withdraw data protection consent You have the right to withdraw your consent to processing of your personal data at any time. If you wish to exercise the right to withdraw the consent, you may at any time directly contact the responsible person as stated in section 1. Duration of the storage The Foundation will process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the applicable laws or regulations. If the storage purpose is not applicable, or if a storage period prescribed by the applicable laws expires, the personal data is routinely erased in accordance with the legal requirements. Minors The Foundation does not knowingly collect or use any personal data from minors. A minor may be able to willingly share personal information with others, depending on the products and/or media channels used. If a minor provides us with their information without the consent of their parent or guardian, we will ask the parent or guardian to contact us for the purpose of deleting that information. Updates to our Privacy Policy The Foundation may update this Privacy Policy from time to time and inform you on the websites that the policy has been amended. The current version of the Privacy Policy, as published on our website, is applicable. With each update to our policies, we will note which sections have been updated. More information about privacy regulations For more information on applicable privacy regulations, you may refer to EU General Data Protection Regulation: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv:OJ. Please do not hesitate to contact us if you have any questions regarding this Privacy Policy by contacting us at help@consensus.ai. Last updated: July 2018
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Politika zaštite osobnih podataka UVOD Udruga hrvatskih putničkih agencija (u daljnjem tekstu UHPA) u svom poslovanju provodi mjere zaštite osobnih podataka sukladno Općoj Uredbi o zaštiti podataka (GDPR), zakonskim i regulatornim obvezama. Uprava je u potpunosti predana osiguranju kontinuirane i efektivne uspostave ove politike, te isto očekuje od svojih zaposlenika i poslovnih partnera. Svako kršenje ove politike može rezultirati disciplinskim mjerama ili poslovnim sankcijama. Ova politika određuje očekivano ponašanje UHPA-e, njenih stalnih, privremenih i povremenih zaposlenika kao i poslovnih partnera te trećih strana u odnosu na prikupljanje, korištenje, čuvanje, prijenos, otkrivanje ili uništavanje osobnih podataka koji se obrađuju u poslovnim procesima UHPA-e DEFINICIJE - osobni podaci su svi podaci koji se odnose na pojedinca čiji je identitet utvrđen ili se može utvrditi („Ispitanik”); pojedinac čiji se identitet može utvrditi jest osoba koja se može identificirati izravno ili neizravno, osobito uz pomoć identifikatora kao što su ime, identifikacijski broj, podaci o lokaciji, mrežni identifikator ili uz pomoć jednog ili više čimbenika svojstvenih za fizički, fiziološki, genetski, mentalni, ekonomski, kulturni ili socijalni identitet tog pojedinca; - obrada je svaki postupak ili skup postupaka koji se obavljaju na osobnim podacima ili na skupovima osobnih podataka, bilo automatiziranim bilo neautomatiziranim sredstvima kao što su prikupljanje, bilježenje, organizacija, strukturiranje, pohrana, prilagodba ili izmjena, pronalaženje, obavljanje uvida, uporaba, otkrivanje prijenosom, širenjem ili stavljanjem na raspolaganje na drugi način, usklađivanje ili kombiniranje, ograničavanje, brisanje ili uništavanje; - ograničavanje obrade je označivanje pohranjenih osobnih podataka s ciljem ograničavanja njihove obrade u budućnosti; - izrada profila je svaki oblik automatizirane obrade osobnih podataka koji se sastoji od uporabe osobnih podataka za ocjenu određenih osobnih aspekata povezanih s pojedincem, posebno za analizu ili predviđanje aspekata u vezi s radnim učinkom, ekonomskim stanjem, zdravljem, osobnim sklonostima, interesima, pouzdanošću, ponašanjem, lokacijom ili kretanjem tog pojedinca; - sustav pohrane je svaki strukturirani skup osobnih podataka dostupnih prema posebnim kriterijima, bilo da su centralizirani, decentralizirani ili raspršeni na funkcionalnoj ili zemljopisnoj osnovi; - voditelj obrade je fizička ili pravna osoba, tijelo javne vlasti, agencija ili drugo tijelo koje samo ili zajedno s drugima određuje svrhe i sredstva obrade osobnih podataka; kada su svrhe i sredstva takve obrade utvrđeni pravom Unije ili pravom države članice, voditelj obrade ili posebni kriteriji za njegovo imenovanje mogu se predvidjeti pravom Unije ili pravom države članice; - izvršitelj obrade je fizička ili pravna osoba, tijelo javne vlasti, agencija ili drugo tijelo koje obrađuje osobne podatke u ime voditelja obrade; - primatelj je fizička ili pravna osoba, tijelo javne vlasti, agencija ili drugo tijelo kojem se otkrivaju osobni podaci, neovisno o tome je li on treća strana. Međutim, tijela javne vlasti koja mogu primiti osobne podatke u okviru određene istrage u skladu s pravom Unije ili države članice ne smatraju se primateljima; obrada tih podataka koju obavljaju ta tijela javne vlasti mora biti u skladu s primjenjivim pravilima o zaštiti podataka prema svrhama obrade; - treća strana je fizička ili pravna osoba, tijelo javne vlasti, agencija ili drugo tijelo koje nije Ispitanik, voditelj obrade, izvršitelj obrade ni osobe koje su ovlaštene za obradu osobnih podataka pod izravnom nadležnošću voditelja obrade ili izvršitelja obrade; - privola Ispitanika znači svako dobrovoljno, posebno, informirano i nedvosmisleno izražavanje želja Ispitanika kojim on izjavom ili jasnom potvrdnom radnjom daje pristanak za obradu osobnih podataka koji se na njega odnose; - povreda osobnih podataka je kršenje sigurnosti koje dovodi do slučajnog ili nezakonitog uništenja, gubitka, izmjene, neovlaštenog otkrivanja ili pristupa osobnim podacima koji su preneseni, pohranjeni ili na drugi način obrađivani; - poduzeće ili društvo je fizička ili pravna osoba koja se bavi gospodarskom djelatnošću, bez obzira na pravni oblik te djelatnosti, uključujući partnerstva ili udruženja koja se redovno bave gospodarskom djelatnošću; - nadzorno tijelo znači neovisno tijelo javne vlasti koje je osnovala država članica; - međunarodna organizacija je organizacija i njezina podređena tijela uređena međunarodnim javnim pravom ili bilo koje drugo tijelo koje su sporazumom ili na osnovi sporazuma osnovale dvije ili više zemalja. PODACI KOJE PRIKUPLJAMO Tijekom različitih oblika interakcije sa UHPA-om (korištenje Internet stranice, slanje upita/zahtjeva e-mailom, poštom) prikupljaju se osobni podaci koji podrazumijevaju, ali nisu ograničeni na sljedeće: - Ime, prezime - Funkcija - e-mail adresa - broj telefona UHPA tijekom različitih oblika interakcije može prikupljati i podatke koji ne spadaju u grupu osobnih podataka, koji podrazumijevaju, ali nisu ograničeni na sljedeće: - Podatke o uređaju putem kojeg se spajate na Internet - Vrstu i verziju Internet preglednika koji koristite - Načine korištenja Internet stranice UHPA-e Korištenje podataka UHPA koristi osobne podatke za slijedeće svrhe: - Pružanje usluga članovima i partnerima sukladno ugovornim obvezama – UHPA osobne podatke može upotrijebiti tijekom pružanja ugovorenih usluga, te za pružanje različitih oblika komunikacije tijekom procesa realizacije suradnje - Marketinške i prodajne aktivnosti – UHPA osobne podatke može upotrijebiti s ciljem obavještavanja o novim pogodnostima, popustima ili sličnim aktivnostima - Zaštita zaposlenika UHPA-e – UHPA osobne podatke pojedinaca može otkriti ako vjeruje da je neophodno ili prikladno kako bi se zaštitili zdravlje i sigurnost zaposlenika, posjetitelja, imovine i/ili korisnika - Zakonske obveze izvještavanja i obrade podataka Prikupljanje podataka Osobni podaci se prikupljaju na jedan od sljedećih načina: - Izravno od pojedinca – kada osoba stupa u kontakt s UHPA-om slanjem upita za određenu uslugu putem e-maila, telefonskog poziva, popunjavanjem kontakt forme na www.uhpa.hr i dolaskom u prostore UHPA-e - Neizravno – podaci koji su javno dostupni na internetskim stranicama koje ne pripadaju UHPA-i (npr. Sudski i obrtni registar, objave na društvenim mrežama, otvorenim forumima), podaci dobiveni korištenjem kolačića, poveznica i sličnih tehnologija KOLAČIĆI Kolačići (engl. cookies) omogućavaju UHPA-i prikupljanje statističkih podataka o ponašanju korisnika na www.uhpa.hr (npr. na kojim dijelovima Internet stranice se korisnici zadržavaju najduže, a gdje najkraće), koji se Internet preglednik (npr. Internet Explorer, Opera, Safari, Google Chrome, Firefox) koristi i slično. Kolačići su mali skup podataka poslan sa poslužitelja www.uhpa.hr na računalo korisnika, a služi kao anonimni identifikator. Kolačići se također koriste za lakšu navigaciju kroz Internet stranice (npr. ne morate svaki put iznova unositi podatke za registraciju). Kolačići se ne koriste s ciljem pristupa korisničkim podacima ili kako bi se pratile aktivnosti korisnika nakon www.uhpa.hr . UHPA zadržava pravo korištenja kolačića na www.uhpa.hr no svaki korisnik može zabraniti primanje kolačića uređivanjem/promjenama postavki u svom Internet pregledniku. DIGITALNI MARKETING UHPA šalje promotivne materijale putem digitalnih komunikacijskih kanala korisnicima koji su dali privolu za takav oblik komunikacije. Korisnici imaju u svakom trenutku pravo onemogućiti uslugu primanja promotivnih materijala, a UHPA će omogućiti alate kako bi se pravo za brisanje iz baze podataka za slanje obavijesti provelo. Korisnik će biti obaviješten u trenutku prvog kontakta ili u bilo kojoj fazi vršenja usluge o korištenju njegovih podataka u svrhe digitalnog marketinga. ZAHTJEVI ISPITANIKA UHPA osigurava ostvarivanje prava korisnika u odnosu na: - Pristup informacijama; - Prigovor na obradu; - Ograničenje obrade; - Prijenos podataka; - Ispravljanje podataka; - Brisanje podataka. Korisnik zahtjeve za ostvarenje prava podnosi pisanim ili usmenim putem. Ako pojedinac podnese zahtjev koji se odnosi na bilo koje gore navedeno pravo, UHPA će razmotriti svaki takav zahtjev u skladu sa svim primjenjivim zakonima i propisima o zaštiti podataka. UHPA zadržava pravo naplate troškova za obradu zahtjeva korisnika u iznimnim slučajevima kada su zahtjevi nerazumni. Korisnici imaju pravo na informiranje temeljem podnesenog zahtjeva, a nakon uspješne provjere njihovog identiteta, o sljedećem: - Svrsi obrade osobnih podataka; - Izvoru osobnih podataka, ako nije dobiven od korisnika; - Kategoriji osobnih podataka; - Primateljima ili kategorijama primatelja kojima su ili mogu biti preneseni osobni podaci, zajedno s lokacijom tih primatelja; - Predviđenom razdoblje pohrane osobnih podataka ili obrazloženje za određivanje razdoblja pohrane; - Upotrebi bilo kakvog automatiziranog odlučivanja, uključujući profiliranje; Svi zahtjevi za pristup ili ispravak osobnih podataka moraju biti upućeni UHPA-i kao Voditelju obrade koja će evidentirati svaki zahtjev po primitku. Odgovor na svaki zahtjev dostavlja se u roku od 30 dana od primitka pismenog zahtjeva korisnika. Ako se ne može u potpunosti odgovoriti na zahtjev korisnika u roku od 30 dana, dostavlja se obavijest o: - Potvrdi primitku zahtjeva - Svim informacijama koje su prikupljene - Pojedinosti o bilo kojoj traženoj informaciji ili izmjenama koje neće biti dostavljene korisniku, razlogu za odbijanje te o svim mogućim postupcima za žalbu na odluku. - Procijenjeni datum do kojeg će biti dostavljeni preostali odgovori. - Procjena troškova koje mora platiti korisnik (ako je zahtjev prekomjeran). - Ime i kontaktne informacije društva koje bi Ispitanik trebao kontaktirati za daljnje informacije. ZADRŽAVANJE PODATAKA UHPA neće zadržati osobne podatke duže nego što je to neophodno u odnosu na svrhe za koje su izvorno prikupljeni ili za koje je definiran zakonski ili ugovorni rok. Točni vremenski periodi čuvanja podataka navedena su u dokumentu "Politika pohrane podataka". Pri čemu se uzimaju u obzir zakonske i ugovorne obveze, kako minimalne tako i maksimalne. Kad razdoblje zadržavanja istekne, organizacija će osobne podatke izbrisati na način koji osigurava da se oni ne mogu rekonstruirati niti pročitati. ZAŠTITA PODATAKA UHPA provodi fizičke, tehničke i organizacijske mjere koje jamče sigurnost osobnih podataka (npr. prevenciju gubitka ili oštećenja, neovlaštene izmjene, pristupa ili obrade i drugih prijetnji kojima mogu biti izloženi osobni podaci uzrokovani ljudskim djelovanjem ili fizičkim/prirodnim okruženjem). Minimalni skup sigurnosnih mjera koje UHPA provodi u svrhu zaštite osobnih podataka navedeni su u dokumentu „Politika informacijske sigurnosti“ i drugim vezanim politikama i procedurama. Sigurnosne mjere koje se provode imaju za cilj: - Spriječiti neovlaštene osobe da dobiju pristup sustavu obrade podataka u kojima se obrađuju osobni podaci. - Spriječiti osobe koje imaju pravo koristiti sustav obrade podataka od pristupa osobnim podacima koji su izvan njihovih potreba i ovlaštenja. - Osigurati da se osobni podaci tijekom elektronskog prijenosa ili tijekom prijenosa ne mogu čitati, kopirati, mijenjati ili ukloniti bez odobrenja. - Osigurati dostupnost zapisa sustava u svrhu utvrđivanja od koga su uneseni, mijenjani ili uklonjeni osobni podaci iz sustava obrade podataka. - Osigurati da u slučaju kada obradu obavlja izvršitelj obrade, podaci se mogu obrađivati samo u skladu s uputama voditelja obrade. - Osigurati da su osobni podaci zaštićeni od neželjenog uništavanja ili gubitka. - Osigurati da osobni podaci prikupljeni za različite svrhe mogu biti obrađeni odvojeno. - Osigurati da se osobni podaci ne drže duže nego što je potrebno. ZAHTJEVI OD STRANE PRAVOSUDNIH TIJELA U određenim okolnostima, dopušteno je da se osobni podaci dijele bez znanja ili suglasnosti korisnika. I to kada je otkrivanje osobnih podataka potrebno u bilo kojoj od sljedećih svrha: - Sprječavanje ili otkrivanje zločina. - Uhićenje ili progon prekršitelja. - Procjena ili naplata poreza ili pristojbi. - Po nalogu suda ili bilo kojeg zakona. PRIJENOS PODATAKA UHPA zadržava pravo prijenosa osobnih podataka unutar svoje poslovne grupe kao i na treće strane poštivajući načelo odgovarajuće razine pravne zaštite za prava i slobode korisnika. Prijenos osobnih podataka se provodi isključivo ako je zadovoljen barem jedan od sljedećih uvjeta: - Prijenos je neophodan za izvedbu ugovornih obveza/usluga; - Prijenos je neophodan za provedbu predugovornih mjera koje se poduzimaju kao odgovor na zahtjev korisnika; - Prijenos je neophodan za zaključivanje ili izvršenje ugovora sklopljenog s trećom stranom u interesu korisnika; - Prijenos je zakonski obvezan na temelju važnih javnih interesa; - Prijenos je neophodan za osnivanje, vršenje ili obranu pravnih zahtjeva; - Prijenos je neophodan kako bi se zaštitili vitalni interesi korisnika. RUKOVANJE PRITUŽBAMA U slučaju pritužbi vezanih uz pridržavanje ovih i drugih pravila vezanih za zaštitu osobnih podataka, molimo da nam se javite na uhpa1@uhpa.hr . U slučaju pritužbe, istražit ćemo cijelu situaciju koja se odnosi na upotrebu i otkrivanje osobnih podataka sukladno ovim pravilima te ćemo ih pokušati riješiti u najkraćem mogućem roku. KONTAKT Udruga hrvatskih putničkih agencija Kršnjavoga 1/II Zagreb E: uhpa1@uhpa.hr U Zagrebu, 15. svibnja 2018.