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Geographical position and surface? Croatia extends from the furthest eastern edges of the Alps in the north-west to the Pannonian lowlands and the banks of the Danube in the east; its central region is covered by the Dinara mountain range, and its southern parts extend to the coast of the Adriatic Sea. The mainland covers 56,594 km2; surface area of territorial waters totals 31,067 km2. Capital and population? Zagreb (779,145 inhabitants), the economic, traffic, cultural and academic centre of the country. 4,437,460 inhabitants; composition of population: the majority of the population are Croats; national minorities are Serbs, Slovenes, Hungarians, Bosnians, Italians, Czechs and others. Multi-party parliamentary republic. Coastline and highest peak? 5,835.3 km, of which 4,058 km comprise the coastlines of islands, solitary rocks and reefs. Number of islands, solitary rocks and reefs: 1,185; the largest islands are Cres and Krk; there are 47 inhabited islands. Highest peak: Dinara: 1,831 m above sea level. Climate? Croatia has three climate zones; the prevailing climate in the country’s interior is moderately rainy; on the highest peaks, a forest climate with snow falls, while the areas along the Adriatic coast have a pleasantly mild Mediterranean climate with a large number of sunny days; summers are dry and hot, winters mild and wet with significant precipitations. Average temperatures in the interior: January -2 to 0o C, somewhat lower at the highest altitudes; August - about 20 oC and about 12 oC on the highest peaks. Average temperature in the littoral: January - 5 to 9 oC, August - 22 to 25 oC; sea temperature in winter: 2 oC; in summer, about 25oC Currency? Kuna (1 Kuna = 100 Lipa). There are 1, 2, 5, 10, 20, 50 Lipa coins, 1, 2, 5 and 25 Kuna coins and 5, 10, 20, 50, 100, 200, 500 and 1,000 Kuna banknotes. Foreign currencies? Can be exchanged in banks, exchange offices, post offices, travel agencies, hotels, camps, marinas; cheques can be cashed in banks. Electricity and Water? Our guests should note that power outlets in Croatia are the Continental two-pin type and that a socket adapter is therefore required. Voltage of city power grid – 220V, frequency 50HZ. Tap water is potable throughout Croatia. The telephone code and Time zone? The telephone code for Croatia is +385. GMT plus one hour in winter and GMT plus two in summer. Travel documentation? A valid passport or some other identification document recognised by international agreement; for certain countries a personal identity card is sufficient (i.e. a document which testifies to the identity and citizenship of the bearer). For more information: Diplomatic consulates of the Republic of Croatia abroad or the Ministry of Foreign Affairs of the Republic of Croatia. Tel. Web: www.mvp.hr/mvprh-www-eng/index.html Customs regulations? Customs regulations of the Republic of Croatia are harmonised with the standards of E.U. member states, but the value of objects of non-commercial character for personal use allowed to be brought into the country without tax duty or PDV (VAT) is limited to 300 HRK. The permitted amount of meat and milk products which can be brought in without special veterinary inspection, as well as honey, is limited to 1 kg, while the amount of wine is limited to 5 liters. Foreign and local currency may be freely taken in and out of the country; local currency up to an amount of 15, 000 HRK, but any amount brought in our taken out of the country (whether foreign currency or HRK) in an amount exceeding a value of 40,000 HRK, must be declared to the customs officers. More valuable professional and technical equipment must be declared at the border. A non-resident can freely bring in and take out cheques in HRK. Refund of tax when leaving the country is made to foreign nationals for individual goods purchased in Croatia for amounts in excess of 500 HRK, on presentation of a “Tax-cheque” form. This form is provided on request by a sales assistant, when items are purchased. Information: Republic of Croatia Customs Administration (tel 01 6102 333); Web: www.carina.hr Purchase tax reimbursement for foreign citizens? Tourists making purchases in Croatia (apart from petroleum derivatives) which exceed 500 Kuna per receipt may reclaim VAT ("PDV"). At point of purchase the sales person will provide on request a form PDV-P, which should be filled out and stamped, on the spot. On leaving Croatia the receipt must be verified by the Croatian Customs service. A PDV refund in Kuna can be obtained within six months, either at the same shop where the goods were purchased (in which case the tax is refunded immediately), or by posting the verified receipt back to the shop, together with the account number into which the refund should be paid. In this case the refund is dealt with within 15 days of receipt of the claim. Medical service? There are hospitals and clinics located in all the larger towns and cities, while smaller centres have dispensaries and chemist’s. Foreign visitors are not obliged to pay for medical services if a convention on Social Security has been signed between Croatia and visitors’ country of origin, i.e. if they have in their possession a certificate stipulated by such a convention confirming their right to health care. Health care (including transport) is used for emergency cases in the manner and according to regulations valid for Croatian citizens covered by Social Security, with the costs of health care being participated in, in the same way (participation and administrative duty). Persons coming from countries with which no such convention has been signed bear the costs of health services rendered personally. Information: www.veterinarstvo.hr, e-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it National holidays? 1 January - New Year’s Day; 6 January – Epiphany; Easter Sunday & Easter Monday; 1 May - Labour Day; Corpus Christi; 22 June - Anti-Fascist Resistance Day; 25 June - Statehood Day; 5 August - Victory Day and National Thanksgiving Day; 15 August - Assumption Day; 8 October - Independence Day; 1 November - All Saints’ Day; 25-26 December - Christmas Holidays. Working hours? Most shops are open from 8 a.m. until 8 p.m. on weekdays and until 2 or 3 p.m. on Saturdays. Some shops work a split-shift system: from 8 a.m. to 12 p.m., and again from 4 p.m. to 8 p.m. Many shops stay open until 10 p.m., even on Sundays, especially in summer, while certain shops in the larger cities are open for business 24 hours a day. Public services and business offices work from 8 a.m. until 4 p.m., Mondays to Fridays. Post and Telecommunications? Post offices are open from 7 a.m. to 7 p.m. on weekdays, in smaller centres from 7 a.m. until 2 p.m.; some offices work a split shift. In most towns and tourist centres, on-duty post offices are open on Saturdays and Sundays until 9 p.m. Postage stamps may also be purchased from newspaper and tobacco kiosks Phone cards are used in all public telephones and may be purchased from post offices and from newspaper and tobacco kiosks. International calls may be made directly from public telephones. www.posta.hr Environmental protection? Check that you have undertaken all the necessary measures to prevent fire! Do not throw burning objects or inflammable objects into the environment! If you notice a fire, please alert other persons in your surroundings; immediately inform the fire service on telephone number 93 or 112; attempt to extinguish the fire before the arrival of the fire brigade, but do not place yourself or others in danger! Observe the signs forbidding the lighting of fires! Take care that your parked vehicles do not obstruct fire-fighting approaches and access roads. In case of accidental environmental contamination on land, report it to the National Information Centre on the number 01/4814 911 For additional information about the environment: tel: 01/6106 111 Tel: 0800 200 037, Web: www.mzopu.hr Preventions? Check that you have undertaken all the necessary measures to prevent fire! Do not throw burning objects or inflammable objects into the environment! If you notice a fire, please alert other persons in your surroundings; immediately inform the fire service on telephone number 93 or 112; attempt to extinguish the fire before the arrival of the fire brigade, but do not place yourself or others in danger! Observe the signs forbidding the lighting of fires! Take care that your parked vehicles do not obstruct fire-fighting approaches and access roads. Call 112 in the following cases: - if you need urgent or vital medical assistance; - for assistance of fire fighting services; - for assistance of mountain rescue services; - for urgent or vital veterinary assistance; If you notice: - fire - leakage of hazardous material, pollution of drinking water, springs, streams, rivers or sea Search and rescue: In the event of accident on land or at sea, call 112 (number for all emergency situations), and in the event of accident at sea call 112 or 9155 (National Centre for search and rescue at sea). Important telephone numbers? International country code for Croatia: +385 Police: 92 Fire Brigade: 93 Ambulance: 94 Roadside vehicle assistance: 987 (when calling from abroad or by mobile phone, call +385 1 987) National Search and Rescue Centre: 9155. A single countrywide number for all emergency situations: 112 General information: 981 Information local and intercity numbers: 988 Information international numbers: 902 Weather forecast and road conditions: 060 520 520 Croatian Automobile Club (HAK): +385 1 46 40 800, Croatia's auto club (HAK) 01 4640 800; Internet: www.hak.hr; e-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Radio and other news? Croatian Radio broadcasts on several frequencies programmes in foreign languages designed for tourists in Croatia. A daily programme is broadcast at 20.05h on channel one, in English in a duration of up to 10 min. On channel two of Croatian Radio, along with regular news, HAK provides reports on road conditions in English, German and Italian and, several times each day, information for sailors. In the summer season, on channel two of Croatian Radio (98.5 Mhz), in addition to the regular news in the Croatian language there will also be a broadcast on road conditions in the English, German and Italian languages by HAK (from 18 June to 9 September 2007). During the same period there will also be broadcasts every hour on the hour; news and reports on the condition of the roads are broadcast directly from the studios of: the Third Programme of Austrian Radio, RAI Uno, British Virgin Radio, Radio Prague and the International programme of Croatian Radio – Voice of Croatia. Once each day during the summer Radio Prague reporters inform their colleagues via regional radio stations: Radio Split, Radio Dubrovnik and Radio Rijeka.
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Zemljopisni položaj? Hrvatska se prostire od krajnjih istočnih rubova Alpi na sjeverozapadu do Panonske nizine i obala Dunava na istoku, središnji joj dio pokriva planinski masiv Dinare, a južni joj dio završava na obali Jadranskog mora. Kopneni dio iznosi 56.594 km2, a površina teritorijalnog mora 31.067 km2. Glavni grad i stanovništvo? Zagreb (779.145 st.) gospodarsko, prometno, kulturno i akademsko središte zemlje. 4.437.460 stanovnika; nacionalni sastav: većina stanovništva su Hrvati, dok najbrojnije manjine čine Srbi, Bošnjaci, Slovenci, Mađari, Česi, Talijani Albanci. Hrvatska je višestranačka parlamentarna republika. Obalno područje i najviši vrh? 5.835,30 km, od toga 4.058 km obale otoka, hridi i grebena. Broj otoka: 1185; najveći otoci Krk i Cres; nastanjenih otoka je 47. Najviši vrh: Dinara 1831 m/nm. Klima? U Hrvatskoj postoje tri klimatske zone; u unutrašnjosti prevladava umjereno topla kišna klima, a na najvišim vrhuncima snježna šumska kima, dok u području uzduž jadranske obale vlada ugodna mediteranska klima s mnogo sunčanih dana; ljeta su suha i vruća, zime blage i vlažne. Prosječna temperatura u unutrašnjosti: siječanj -2°C do 0°C, i nešto niže na najvećim nadmorskim visinama, kolovoz oko 20°C te oko 12°C na najvišim vrhuncima. Prosječna temperatura u primorju: siječanj 5°C do 9°C, kolovoz 22°C do 25°C; temperatura mora zimi je 12°C, a ljeti oko 25°C. Valuta? Službena valuta u Hrvatskoj je kuna (1 kuna =100 lipa). Postoje kovanice od 1, 2, 5, 10, 20 i 50 Lipa, te 1, 2, 5 i 25 Kuna i novčanice od 5, 10, 20, 50, 100, 200, 500 and 1,000 Kuna. Strane valute? Strana valuta mijenja se u bankama, mjenjačnicama, poštanskim uredima i u većini turističkih agencija, hotela i kampova. Struja i voda? Električni napon gradske mreže: 220V, a frekvencija: 50Hz Voda iz slavine pitka je u svim dijelovima Hrvatske. Telefonski kod i vremenska zona? Pozivni broj za Hrvatsku je +385. Vremenska zona: GMT plus jedan sat zimi i GMT plus dva sata ljeti Putne isprave? Valjana putovnica ili neka druga isprava, priznata međunarodnim sporazumom; za neke države i osobna iskaznica (isprava kojom se dokazuje identitet i državljanstvo nositelja). za više informacija: Diplomatske misije i konzularni uredi Republike Hrvatske u inozemstvu ili Ministarstvo vanjskih poslova i europskih integracija Republike Hrvatske. Tel: 01 4569 964 Web: www.mvpei.hr Carinske odredbe? Carinske odredbe Republike Hrvatske usklađene su sa standardima zemalja Europske unije, no unos predmeta nekomercijalne naravi za osobnu uporabu oslobođen je plaćanja carine i PDV-a samo do iznosa 300 kuna. Unos mesnih i mliječnih proizvoda, bez posebnog veterinarskog pregleda, te meda ograničen je na 1 kg, a unos vina moguć je samo do količine od 5 litara. Strana i domaća valuta slobodno se unosi i iznosi; domaća valuta do 15.000 kn, ali uz obvezu prijavljivanja cariniku svakoga prijenosa gotovine (bilo strane valute, bilo kuna) iznad svote od 40.000 kuna. Vredniju profesionalnu i tehničku opremu treba prijaviti na granici. Nerezident slobodno unosi i iznosi čekove u kunama. Povrat poreza stranim državljanima moguće je realizirati za robu kupljenu u iznosu većem od 500 kuna s potvrdom obrasca »Porezni ček« (Tax cheque) kod izlaska iz zemlje. Informacije: Republika Hrvatska Carinska administracija (tel 01 6102 333); Web: www.carina.hr Medicinska služba? Bolnice i klinike su u svim većim gradovima, a ambulante kao i ljekarne u manjim mjestima. Strani turisti ne plaćaju liječničke usluge ako Hrvatska i država iz koje dolaze imaju sklopljen ugovor o socijalnom osiguranju, tj. ako su u posjedu tim ugovorom predviđene potvrde o pravu na zdravstvenu zaštitu. Zdravstvena zaštita (uključujući i prijevoz) koristi se za hitne slučajeve, na način i po propisima koji vrijede za hrvatske osiguranike, pri čemu se na isti način sudjeluje i u troškovima zdravstvene zaštite (participacija i administrativna taksa). Osobe koje dolaze iz država s kojima nije sklopljen ugovor troškove zdravstvene zaštite snose osobno. Hrvatska je pokrivena mrežom veterinarskih klinika i ambulanti. Nacionalni praznici? 1. siječnja - Nova godina; 6. siječnja – Sv. tri kralja; Uskrs i uskrsni ponedjeljak; 01. svibnja - Praznik rada; Tijelovo; 22. lipnja - Dan antifašističke borbe; 25. lipnja - Dan državnosti; 05. kolovoza - Dan pobjede i domovinske zahvalnosti; 15. kolovoza - Velika Gospa; 08. listopada - Dan neovisnosti; 01. studenoga - Svi sveti 25. i 26. prosinca – božićni blagdani. Radna vremena? Većina trgovina radnim je danom otvorena od 08 do 20 sati, subotom i nedjeljom do 14 sati; u sezoni i dulje. Javne službe i poslovni uredi uglavnom rade od 08 do 16 sati od ponedjeljka do petka. Pošta i telekomunikacije? Poštanski uredi radnim danom otvoreni su od 07 do 19 sati; u manjim mjestima od 07 do 14 sati, a neki rade i dvokratno. U većim gradovima i turističkim mjestima dežurne pošte otvorene su subotom i nedjeljom. Na svim javnim telefonima koriste se telefonske kartice koje se prodaju u poštama i na novinskim kioscima. S bilo kojega telefona može se izravno zvati inozemstvo. Web: www.posta.hr Zaštita okoliša? Zaštita biološke raznolikosti u skladu je s važećim propisima EU-a. More za kupanje na hrvatskom Jadranu vrlo je visoke kakvoće i prema kriterijima EU-a. U slučaju izvanrednog onečišćenja okoliša na kopnu obavijestite Centar 112. Primijetite li požar, molimo Vas, obavijestite ostale osobe u svojoj okolini; odmah dojavite na broj telefona -93 ili broj -112; do dolaska vatrogasaca pokušajte ugasiti požar, ali tako da ne ugrozite sebe i ostale! Za dodatne informacije o okolišu kontaktirajte Ministarstvo zaštite okoliša, prostornog uređenja i graditeljstva, Upravu za zaštitu okoliša na telefon +385 1 3782-111, e-mail adresa: Ova email adresa je zaštićena od spam robota, nije vidljiva ako ste isključili Javascript Web: www.mzopu.hr Protupožarna i ostala zaštita? Provjerite jeste li poduzeli sve kako biste spriječili požar! Ne bacajte zapaljene ili zapaljive predmete u okoliš! Poštujte znakove zabrane loženja vatre! Pazite da Vaše parkirano vozilo ne zatvara vatrogasne pristupe i prilaze. Broj 112 nazovite ukoliko Vam je potrebna: hitna ili nužna medicinska pomoć, pomoć vatrogasaca, pomoć gorske službe spašavanja, hitna ili nužna veterinarska pomoć. Ukoliko opazite: požar, istjecanje opasnih tvari, onečišćenje pitke vode, potoka, rijeka ili mora. U slučaju nesreća na kopnu ili moru nazovite 112 (jedinstveni broj za sve hitne situacije), a u slučaju nesreće na moru nazovite 112 ili 9155 (Nacionalnu središnjicu za traganje i spašavanje na moru). Važni telefonski brojevi? Međunarodni pozivni broj za Hrvatsku: 385 Hitna pomoć: 94 Vatrogasci: 93 Policija: 92 Pomoć na cesti: 987 (ako zovete iz inozemstva ili mobitela birajte +385 1 987) Nacionalna središnjica za spašavanje i traganje na moru: 9155 Jedinstveni broj za sve hitne situacije: 112 Opće informacije: 981 Informacije o mjesnim i međugradskim telefonskim brojevima: 988 Informacije o međunarodnim telefonskim brojevima: 902 Vremenska prognoza i stanje na cestama: 060 520 520 Hrvatski autoklub (HAK) +385 1 4640 800; Internet: www.hak.hr , e-mail: Ova email adresa je zaštićena od spam robota, nije vidljiva ako ste isključili Javascript Radijske vijesti na stranim jezicima u turističkoj sezoni? Hrvatski radio na nekoliko programa emitira emisije na stranim jezicima koje su namijenjene turistima u Hrvatskoj. Na prvom programu Hrvatskog radija svaki dan u 20:05 h emitira se emisija na engleskom jeziku u trajanju do 10 minuta. Na Drugom programu Hrvatskog radija (98,5 Mhz), uz redovite vijesti na hrvatskom jeziku, HAK će tijekom ljeta (od 18.06. do 09.09.2007.g) izvještavati o stanju na cestama na engleskom, njemačkom i talijanskom jeziku. U istom razdoblju ljeti svaki puni sat emitiraju se vijesti i izvješća o stanju na cestama izravno iz studija Trećeg programa Austrijskog radija, RAI Uno, britanskog VIRGIN radija, radio Praga i međunarodnog programa Hrvatskog radija – Glas Hrvatske. Češke turiste ljeti, novinari radio Praga, jednom dnevno informiraju putem regionalnih postaja: radio Splita, radio Dubrovnika i radio Rijeke.