Hvis afgangs- eller indgangsmedlemsstatens toldmyndigheder kun har modtaget ankomstmeddelelsen, indleder de efterforskningsproceduren ved at anmode bestemmelses- eller udgangstoldstedet, som har sendt ankomstmeddelelsen, om at fremsende meddelelsen om kontrolresultater.
If the customs authorities of the Member State of departure or entry have only received the “arrival advice” message, they shall initiate the enquiry procedure by requesting the customs office of destination or exit which has sent the “arrival advice” message, to transmit the “control results” message.