De har helt ret i, at det ikke kun er et spørgsmål om, at passagererne har rettigheder, det er også et spørgsmål om, at flyselskaberne og de nationale myndigheder skal være i stand til at oplyse de pågældende mennesker om disse rettigheder.
Yes, Mrs Lynne, I stated that we were going to ask an audit body to review the situation with regard to denied boarding, cancellations and delays, the application of the regulation by airline operators and the national authorities, and the degree of independence of the national control bodies from the national aviation authorities. You are quite right.