Medlemsstaterne sørger for, at alle slutbrugere af offentligt tilgængelige telefonitjenester, herunder brugere af offentlige betalingstelefoner, ud over eventuelle nationale alarmnumre, der er fastlagt af de nationale tilsynsmyndigheder, kan ringe gratis til alarmtjenester på det fælleseuropæiske alarmnummer "112".
Member States shall ensure that, in addition to any other national emergency call numbers specified by the national regulatory authorities, all end-users of publicly available telephone services, including users of public pay telephones, are able to call the emergency services free of charge, by using the single European emergency call number "112".