Oplysninger, herunder personoplysninger, fra privatpersoner kan behandles af Europol, hvis de er modtaget via en national enhed i overensstemmelse med national ret eller via kontaktpunktet i et tredjeland, hvormed Europol har indgået en samarbejdsaftale i henhold til artikel 23.
Information, including personal data, from private persons may be processed by Europol if it is received via a national unit in accordance with national law or via the contact point of a third State with which Europol has concluded a cooperation agreement in accordance with Article 23.