Medlemsstaterne fastlægger procedurer , hvormed brugere af betalingstjenester og andre interesserede parter kan forelægge de kompetente myndigheder en klage over udbydere af betalingstjenesters påståede overtrædelser af denne forordning .
Member States shall set up procedures which allow payment service users and other interested parties to submit complaints to the competent authorities with regard to alleged infringements of this Regulation by payment service providers .