I maj 2000 vedtoges en plan om at fremskynde lanceringen af »Sportelli Unici« med henblik på at gøre dem fuldt operationelle for 90 % af den italienske befolkning mod slutningen af året.
In May 2000, an action plan to speed up the introduction of the 'Sportelli Unici' was adopted, the aim being that they should be fully functioning for 90% of the Italian population by the end of the year.