They are also very discrete when it comes to making complaints ; they always respect hierarchy and complain only to their own guide who then works it out with the Croatian counterpart – as a rule you never know whether they are satisfied or not .
Također su vrlo diskretni kad su pritužbe u pitanju ; uvijek poštuju hijerarhiju i žale se isključivo svom vodiču koji onda s hrvatskim rješava problem - u principu nikad ne znaš jesu li zadovoljni ili ne .