<p>This sort of experience is probably better termed a <em><a href="https://en.wikipedia.org/wiki/Heuristic" rel="nofollow noreferrer">heuristic</a></em> rather than a <em>bias</em>.  The two can be related in some cases (as heuristics can cause bias when the underlying model does not fit the real situation).</p>

<p>From the Wikipedia page linked above, a heuristic is:</p>

<blockquote>
  <p>any approach to problem solving or self-discovery that employs a practical method that is not guaranteed to be optimal, perfect or rational, but which is nevertheless sufficient for reaching an immediate, short-term goal</p>
</blockquote>

<p>Choosing to manipulate the easiest variables to manipulate first is an example this. It is practical, but may not be optimal. Since there is a low cost to manipulating the easiest variables, you might save some time and effort if one of those manipulations does happen to work, even if it was improbable. Not only do you avoid trying to more complex solutions, but you also avoid expending the mental effort of determining which one to invest in trying.</p>

<p>A well-known and <a href="https://xkcd.com/806/" rel="nofollow noreferrer">often-lamented</a> example of this sort of heuristic is in tech support decision trees that often start with steps like "Is the power on?" and "Have you tried turning it on and off again?" These steps seem a bit silly, and often have nothing to do with the symptoms of the problem, but if they happen to work it saves the support representative a lot of further time and effort investigating the problem.</p>

<p>Of course, this heuristic will fail if you manipulate a lot of "easy" variables - in that case, the sum time to try all the easy steps might be more effort than it would have taken to use some mental effort in the first place.</p>

CC BY-SA 4.0
2020-01-11T22:01:51.160Z
Hey! Turning it off and on again does work as a workaround most of the times. It just really isn't a solution to the problem, is it? 
Steven Jeuris
CC BY-SA 4.0
2020-01-11T22:42:16.667Z
@StevenJeuris That's why it gets included in the heuristic :)
Bryan Krause
CC BY-SA 4.0
2020-01-11T21:27:46.023Z
2020-01-11T21:35:21.053Z
2020-01-11T21:35:21.053Z
Bryan Krause
<p>I found through self-observation that while solving some problem I am more inclined sometimes to first try and manipulate the variables that require the least amount of effort to manipulate, rather than the ones that might appear the most salient to the problem. Is there any research in this type of bias. I do not know what is the name for this type of phenomena or whether it has been operationalized or published yet. </p>

<p>To give an example sometimes when I am debugging when coding I try some very inefficient changes like changes the syntax from " to ', even though this does not matter. </p>

CC BY-SA 4.0
2020-01-10T09:32:08.210Z
[Not all observations necessarily have/need a name](https://psychology.meta.stackexchange.com/questions/2374/not-all-observations-necessarily-need-a-term-in-psychology). How would this 'bias' generalize?
Steven Jeuris
CC BY-SA 4.0
2020-01-10T15:53:19.117Z
Bias is disproportionate weight in favor of or against an _idea_ or thing, usually in a way that is closed-minded, prejudicial, or unfair ([Wikipedia](https://en.wikipedia.org/wiki/Bias)). From your description, you do not have any wrong _idea_, so this is not a bias, but, in a certain moment, you just don't want to face the difficult part of the work. I agree, not everything needs a name.
Jan
<cognitive-psychology><terminology><bias><problem-solving>
Cognitive bias with trial and error problem solving
Borut Flis
# Cognitive bias with trial and error problem solving

(Asked by: username_0 on 2020-01-09)

I found through self-observation that while solving some problem I am more inclined sometimes to first try and manipulate the variables that require the least amount of effort to manipulate, rather than the ones that might appear the most salient to the problem. Is there any research in this type of bias. I do not know what is the name for this type of phenomena or whether it has been operationalized or published yet.

To give an example sometimes when I am debugging when coding I try some very inefficient changes like changes the syntax from " to ', even though this does not matter.

**Tags:** cognitive-psychology, terminology, bias, problem-solving

> **Comments:**
> **username_1**: [Not all observations necessarily have/need a name](https://psychology.meta.stackexchange.com/questions/2374/not-all-observations-necessarily-need-a-term-in-psychology). How would this 'bias' generalize?  
> **username_2**: Bias is disproportionate weight in favor of or against an _idea_ or thing, usually in a way that is closed-minded, prejudicial, or unfair ([Wikipedia](https://en.wikipedia.org/wiki/Bias)). From your description, you do not have any wrong _idea_, so this is not a bias, but, in a certain moment, you just don't want to face the difficult part of the work. I agree, not everything needs a name.  

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## 1 answers

### Answer by username_3 on 2020-01-11. Score: 2

This sort of experience is probably better termed a *[heuristic](https://en.wikipedia.org/wiki/Heuristic)* rather than a *bias*. The two can be related in some cases (as heuristics can cause bias when the underlying model does not fit the real situation).

From the Wikipedia page linked above, a heuristic is:

> any approach to problem solving or self-discovery that employs a practical method that is not guaranteed to be optimal, perfect or rational, but which is nevertheless sufficient for reaching an immediate, short-term goal

Choosing to manipulate the easiest variables to manipulate first is an example this. It is practical, but may not be optimal. Since there is a low cost to manipulating the easiest variables, you might save some time and effort if one of those manipulations does happen to work, even if it was improbable. Not only do you avoid trying to more complex solutions, but you also avoid expending the mental effort of determining which one to invest in trying.

A well-known and [often-lamented](https://xkcd.com/806/) example of this sort of heuristic is in tech support decision trees that often start with steps like "Is the power on?" and "Have you tried turning it on and off again?" These steps seem a bit silly, and often have nothing to do with the symptoms of the problem, but if they happen to work it saves the support representative a lot of further time and effort investigating the problem.

Of course, this heuristic will fail if you manipulate a lot of "easy" variables - in that case, the sum time to try all the easy steps might be more effort than it would have taken to use some mental effort in the first place.

> **Comments:**
> **username_1**: Hey! Turning it off and on again does work as a workaround most of the times. It just really isn't a solution to the problem, is it?   
> **username_3**: @StevenJeuris That's why it gets included in the heuristic :)  

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