<blockquote>
  <p>I don't get a chance to specify password, seems its is auto generated but I don't get any email sent to the user I just created.</p>
</blockquote>

<p>From the CP, you can't create a password for a user.  They'll receive an email, in which they can click on an activation link and they can set their own password by following the workflow.</p>

<p>There is extra logic in registering a new user from the CP that will detect if Craft can create the user, but not send the email, and the CP will notify you if that is the case.</p>

<p>It sounds like maybe the email is being sent, but caught up in a SPAM filter somewhere.</p>

<p>You can also check through your <code>craft/storage/runtime/logs</code> files to see if any [error] or [warning] entries are getting logged.</p>

CC BY-SA 3.0
2014-09-03T03:41:24.070Z
Hi Brad,I have checked log(craft.log and phperrors.log) but no error or warning regarding user is been logged. This is a strange one
Silvanus Matiku
CC BY-SA 3.0
2014-09-03T04:04:02.213Z
Do you have any SMTP credentials you could try?  (or any other email protocol)
Brad Bell
CC BY-SA 3.0
2014-09-03T05:10:28.287Z
Still no luck, tried SMTP, PMPMail. I will upload online and see if it makes any difference as right now am working on localhost.Thanks for taking time to look at this Brad.
Silvanus Matiku
CC BY-SA 3.0
2014-09-03T16:51:15.847Z
Fair enough. Be sure and update here if you find a solution!
Brad Bell
CC BY-SA 3.0
2014-09-24T03:56:26.537Z
Hi Brad I have this site online now...still not sending email.
Silvanus Matiku
CC BY-SA 3.0
2014-10-27T10:24:33.683Z
Another alternative is to use a service like Mandrill or  MailCatcher. The former will help your chances of guaranteeing the mail will get delivered, and both will have a log of mails sent - which will allow you to at least exclude Craft from the equation. Email is tricky.
Fred Carlsen
CC BY-SA 3.0
2014-10-27T16:33:08.953Z
@FredCarlsen Good call... we actually use Mandrill for buildwithcraft.com and are happy with it.
Brad Bell
CC BY-SA 3.0
2014-09-03T02:42:58.483Z
2014-09-03T02:42:58.483Z
Brad Bell
<p>I had similar problem with some german email providers (web.de, gmx). PHP-Mail and Sendmail failed but the solution for me was to use a smtp server in the email configs of Craft.</p>

CC BY-SA 3.0
2014-10-27T05:53:45.960Z
2014-10-27T05:53:45.960Z
Lars Bilke
<p>I am adding new users in Craft Pro, I don't get a chance to specify password, seems its is auto generated but I don't get any email sent to the user I just created. Is there any setting I have missed?</p>

<p>I have setup Gmail in settings >> Email >> Protocol and tested and received test email but doesn't send email when a new user is added.</p>

<p>Any help will be appreciated.﻿</p>

<p>Cheers.</p>

<users>
Craft Pro Adding Users no email is sent
# Craft Pro Adding Users no email is sent

(Asked by: username_0 on 2014-09-03)

I am adding new users in Craft Pro, I don't get a chance to specify password, seems its is auto generated but I don't get any email sent to the user I just created. Is there any setting I have missed?

I have setup Gmail in settings >> Email >> Protocol and tested and received test email but doesn't send email when a new user is added.

Any help will be appreciated.﻿

Cheers.

**Tags:** users


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## 2 answers

### Answer by username_1 on 2014-09-03. Score: 1

> I don't get a chance to specify password, seems its is auto generated but I don't get any email sent to the user I just created.

From the CP, you can't create a password for a user. They'll receive an email, in which they can click on an activation link and they can set their own password by following the workflow.

There is extra logic in registering a new user from the CP that will detect if Craft can create the user, but not send the email, and the CP will notify you if that is the case.

It sounds like maybe the email is being sent, but caught up in a SPAM filter somewhere.

You can also check through your `craft/storage/runtime/logs` files to see if any [error] or [warning] entries are getting logged.

> **Comments:**
> **username_0**: Hi Brad,I have checked log(craft.log and phperrors.log) but no error or warning regarding user is been logged. This is a strange one  
> **username_1**: Do you have any SMTP credentials you could try?  (or any other email protocol)  
> **username_0**: Still no luck, tried SMTP, PMPMail. I will upload online and see if it makes any difference as right now am working on localhost.Thanks for taking time to look at this Brad.  
> **username_1**: Fair enough. Be sure and update here if you find a solution!  
> **username_0**: Hi Brad I have this site online now...still not sending email.  
> **username_2**: Another alternative is to use a service like Mandrill or  MailCatcher. The former will help your chances of guaranteeing the mail will get delivered, and both will have a log of mails sent - which will allow you to at least exclude Craft from the equation. Email is tricky.  
> **username_1**: @FredCarlsen Good call... we actually use Mandrill for buildwithcraft.com and are happy with it.  

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### Answer by username_3 on 2014-10-27. Score: 0

I had similar problem with some german email providers (web.de, gmx). PHP-Mail and Sendmail failed but the solution for me was to use a smtp server in the email configs of Craft.


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