<p>This is a known bug: <a href="https://github.com/craftcms/commerce/issues/1048" rel="nofollow noreferrer">https://github.com/craftcms/commerce/issues/1048</a> </p>

<p>And some more characters for Stack Overflow's benefit.</p>

CC BY-SA 4.0
2020-02-17T10:00:51.663Z
2020-02-17T10:00:51.663Z
James Smith
<p>A user was subscribed to a subscription with 30day trial.
User decided to unsubscribe "Immediately" within 30day trial. Now In CP I cannot delete this user.</p>

<p>I check user, then delete, and confirm delete, then the success message says "Users deleted" , but the user remains there and is not deleted.</p>

<p>Commerce: 3.0.6</p>

<p>Stripe for Craft Commerce: 2.2.3</p>

<p>CraftCMS: 3.4.5</p>

<p>Issued also occurred on Commerce: 2x version.</p>

<p>Is there something I'm missing or not doing properly before a user can be deleted?</p>

<plugin-craftcommerce3>
Cannot delete user that was subscribed to a subscription
# Cannot delete user that was subscribed to a subscription

(Asked by: username_0 on 2020-02-17)

A user was subscribed to a subscription with 30day trial.
User decided to unsubscribe "Immediately" within 30day trial. Now In CP I cannot delete this user.

I check user, then delete, and confirm delete, then the success message says "Users deleted" , but the user remains there and is not deleted.

Commerce: 3.0.6

Stripe for Craft Commerce: 2.2.3

CraftCMS: 3.4.5

Issued also occurred on Commerce: 2x version.

Is there something I'm missing or not doing properly before a user can be deleted?

**Tags:** plugin-craftcommerce3


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## 1 answers

### Answer by username_1 on 2020-02-17. Score: 2 | Accepted answer

This is a known bug: <https://github.com/craftcms/commerce/issues/1048>

And some more characters for Stack Overflow's benefit.


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