<p>Try changing the 664 through SSH instead of manually. These three folders need the right permissions:</p>

<ul>
<li>craft/app/ </li>
<li>craft/config/ </li>
<li>craft/storage/</li>
</ul>

<p>source: <a href="https://craftcms.com/docs/installing" rel="nofollow">https://craftcms.com/docs/installing</a></p>

<p>Edit: Have you tried removing the content of the Cache?</p>

CC BY-SA 3.0
2016-02-16T15:25:07.947Z
Thanks for responding, if I delete the folder contents do I also have to clear out the database cache table as well (I wasn't sure if the two are 'connected')? Or can I just leave it at deleting the stuff in the folder?
S.Jang
CC BY-SA 3.0
2016-02-16T16:03:09.660Z
I noticed the same error on the dev version of the site so I deleted the folder contents on there for testing, clicked around the site a bit, clicked the clear button again, but no dice. The same error still appeared. I double checked the folder permissions and all the subfolder permissions
S.Jang
CC BY-SA 3.0
2016-02-16T15:06:37.477Z
2016-02-16T15:06:37.477Z
Jan
<p>I'm stumped on this one, for the longest time when I clicked the "Clear Caches" button in the CP, everything seemed to be ok. But I recently checked the craft.log after noticing things didn't seem to be clearing out after all. There was this error:</p>

<p>2016-02-16 09:25:11</p>

<pre><code>Level   error
Category    application
Message Tried to read the folder contents of /home/[company-name]/craft/storage/runtime/temp/, but could not.
2016-02-16 09:25:11

Level   error
Category    application
Message Tried to read the folder contents of /home/[company-name]/craft/storage/runtime/assets/, but could not.
2016-02-16 09:25:11

Level   error
Category    application
Message Tried to read the folder contents of /home/[company-name]/craft/storage/runtime/cache/, but could not.
</code></pre>

<p>The permissions are as follows:</p>

<pre><code>/craft 755
  /storage 777
     /runtime 777
        /temp 777
           empty
        /assets 777
           empty
        /cache 777
           09f795de983f214fb0e9188dd884ec27.bin 664
           +another 26 of the same - these don't clear when I click the clear cache button
</code></pre>

<p>I tried changing the 664 to 777 but it reverted itself back to 664.</p>

<p>Any thoughts are appreciated!</p>

CC BY-SA 3.0
2016-02-16T17:02:09.107Z
Do those folders actually exist at the time you use the "Clear Caches" tool?  They are dynamically created as needed, so it could be more of an informational message than a permissions one.
Brad Bell
CC BY-SA 3.0
2016-02-16T17:15:08.063Z
They do exist, although temp didn't have anything in it. Nothing seems to disappear from the cache and assets (there's a handful of thumbs) folder when I use the "Clear Caches" Tool (it is supposed to...right? Maybe I'm barking up the wrong tree)
S.Jang
<cache><error>
Error: "Tried to read the folder contents...but could not"
# Error: "Tried to read the folder contents...but could not"

(Asked by: username_0 on 2016-02-16)

I'm stumped on this one, for the longest time when I clicked the "Clear Caches" button in the CP, everything seemed to be ok. But I recently checked the craft.log after noticing things didn't seem to be clearing out after all. There was this error:
2016-02-16 09:25:11
Level   error
Category    application
Message Tried to read the folder contents of /home/[company-name]/craft/storage/runtime/temp/, but could not.
2016-02-16 09:25:11

Level   error
Category    application
Message Tried to read the folder contents of /home/[company-name]/craft/storage/runtime/assets/, but could not.
2016-02-16 09:25:11

Level   error
Category    application
Message Tried to read the folder contents of /home/[company-name]/craft/storage/runtime/cache/, but could not.

The permissions are as follows:
/craft 755
  /storage 777
     /runtime 777
        /temp 777
           empty
        /assets 777
           empty
        /cache 777
           09f795de983f214fb0e9188dd884ec27.bin 664
           +another 26 of the same - these don't clear when I click the clear cache button

I tried changing the 664 to 777 but it reverted itself back to 664.
Any thoughts are appreciated!

**Tags:** cache, error

> **Comments:**
> **username_1**: Do those folders actually exist at the time you use the "Clear Caches" tool?  They are dynamically created as needed, so it could be more of an informational message than a permissions one.  
> **username_0**: They do exist, although temp didn't have anything in it. Nothing seems to disappear from the cache and assets (there's a handful of thumbs) folder when I use the "Clear Caches" Tool (it is supposed to...right? Maybe I'm barking up the wrong tree)  

---

## 1 answers

### Answer by username_2 on 2016-02-16. Score: 1

Try changing the 664 through SSH instead of manually. These three folders need the right permissions:

* craft/app/
* craft/config/
* craft/storage/

source: <https://craftcms.com/docs/installing>

Edit: Have you tried removing the content of the Cache?

> **Comments:**
> **username_0**: Thanks for responding, if I delete the folder contents do I also have to clear out the database cache table as well (I wasn't sure if the two are 'connected')? Or can I just leave it at deleting the stuff in the folder?  
> **username_0**: I noticed the same error on the dev version of the site so I deleted the folder contents on there for testing, clicked around the site a bit, clicked the clear button again, but no dice. The same error still appeared. I double checked the folder permissions and all the subfolder permissions  

---

