<p>We have been able to download a number of Assets the staff member uploaded (Word &amp; pdf) documents so not all has been lost.</p>

CC BY-SA 4.0
2024-04-15T12:32:22.887Z
2024-04-15T12:32:22.887Z
Peter-IW
<p>I'm not certain, but you may find that the deleted entries are still available under 'trashed'</p>
<p><a href="https://i.sstatic.net/blWc7.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/blWc7.png" alt="enter image description here" /></a></p>
<blockquote>
<p>We aren't sure who deleted the account</p>
</blockquote>
<p>This doesn't help you now, but in future you may want to limit the number of users who can administer user accounts.</p>

CC BY-SA 4.0
2024-04-15T12:30:58.723Z
Thanks Seth, we suspect we know who it was but without an audit function we can't be sure. We have reiterated that content creators aren't to be deleted.
Peter-IW
CC BY-SA 4.0
2024-04-15T10:51:07.200Z
2024-04-15T11:00:02.997Z
2024-04-15T11:00:02.997Z
Seth Warburton
<p>If your hosting retains backups, this would have been a database specific change. You may be able to notate any changes made in the CMS that you wish to keep, and roll back to a backup of the site. Then disable the user properly. Best of luck!</p>

CC BY-SA 4.0
2024-04-26T03:06:50.200Z
2024-04-26T03:06:50.200Z
cherrykoda
<p>Unfortunately we have deleted the user account for an ex-member of staff and all the content that they had put on the website has disappeared. We aren't sure who deleted the account, we assume that they picked the option 'delete all' rather than transfer content to another user.</p>
<p>Is there anyway to recover this information as the user didn't make a backup of the information anywhere else - or is the delete permanent?</p>
<p>Hoping this is possible :)</p>

<users><content><delete>
Deleted User - can their content be recovered?
# Deleted User - can their content be recovered?

(Asked by: username_0 on 2024-04-15)

Unfortunately we have deleted the user account for an ex-member of staff and all the content that they had put on the website has disappeared. We aren't sure who deleted the account, we assume that they picked the option 'delete all' rather than transfer content to another user.

Is there anyway to recover this information as the user didn't make a backup of the information anywhere else - or is the delete permanent?

Hoping this is possible :)

**Tags:** users, content, delete


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## 3 answers

### Answer by username_0 on 2024-04-15. Score: 2

We have been able to download a number of Assets the staff member uploaded (Word & pdf) documents so not all has been lost.


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### Answer by username_1 on 2024-04-15. Score: 1

I'm not certain, but you may find that the deleted entries are still available under 'trashed'

[![enter image description here](https://i.sstatic.net/blWc7.png)](https://i.sstatic.net/blWc7.png)

> We aren't sure who deleted the account

This doesn't help you now, but in future you may want to limit the number of users who can administer user accounts.

> **Comments:**
> **username_0**: Thanks Seth, we suspect we know who it was but without an audit function we can't be sure. We have reiterated that content creators aren't to be deleted.  

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### Answer by username_2 on 2024-04-26. Score: 0

If your hosting retains backups, this would have been a database specific change. You may be able to notate any changes made in the CMS that you wish to keep, and roll back to a backup of the site. Then disable the user properly. Best of luck!


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