<p>It would seem the website was trying to write sessions to /var/cpanel/php/sessions/ea-php70 (which is wrong and probably just missed after site transfer).
Once I modified it to use /tmp (where it should be) - Voila!</p>

CC BY-SA 4.0
2022-02-19T04:29:30.173Z
2022-02-19T04:29:30.173Z
ShopifyBuilder
<p>I would like to add on to this for any who run into similar problems. I was unable to find where that session variable was being called. I eventually noticed that in my web folder there were two files that had it.
One was .user.ini, the other was php.ini.</p>
<p>There was a reference to session.save_path = &quot;/var/cpanel/php/sessions/ea-php73” in .user.ini and php.ini in my web folder. Once I changed both of those to session.save_path = &quot;/tmp&quot; I was able to login.</p>

CC BY-SA 4.0
2022-06-20T17:15:25.293Z
2022-06-20T17:15:25.293Z
Rodney Little
<p>Original site works fine. Moved site to new hosting (same domain name i.e. nutrano.com.au) via CPanel and now whilst /admin/login is accessible Invalid credentials show &quot;Invalid username or password&quot;, whilst known valid/existing credentials generate the Console Error:</p>
<p>jquery.js:10099          POST <a href="https://nutrano.com.au/index.php?p=admin/actions/users/login" rel="nofollow noreferrer">https://nutrano.com.au/index.php?p=admin/actions/users/login</a> 500 (Internal Server Error) jquery.js:10099</p>
<p>I know after searching for 2 days that this is similar to several other issues none seem to reflect what I am seeing.</p>
<p>Please note: I am friend doing a friend a favour and have almost zero knowledge of Craft CMS (v3.5.16). Just trying to troubleshoot the problem. Thank you. Edward</p>

<control-panel><admin>
Craft CMS v3.5.16 /admin/login 500 (Internal Error) occurs after site moved
# Craft CMS v3.5.16 /admin/login 500 (Internal Error) occurs after site moved

(Asked by: username_0 on 2022-02-18)

Original site works fine. Moved site to new hosting (same domain name i.e. nutrano.com.au) via CPanel and now whilst /admin/login is accessible Invalid credentials show "Invalid username or password", whilst known valid/existing credentials generate the Console Error:

jquery.js:10099 POST <https://nutrano.com.au/index.php?p=admin/actions/users/login> 500 (Internal Server Error) jquery.js:10099

I know after searching for 2 days that this is similar to several other issues none seem to reflect what I am seeing.

Please note: I am friend doing a friend a favour and have almost zero knowledge of Craft CMS (v3.5.16). Just trying to troubleshoot the problem. Thank you. Edward

**Tags:** control-panel, admin


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## 2 answers

### Answer by username_0 on 2022-02-19. Score: 2

It would seem the website was trying to write sessions to /var/cpanel/php/sessions/ea-php70 (which is wrong and probably just missed after site transfer).
Once I modified it to use /tmp (where it should be) - Voila!


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### Answer by username_1 on 2022-06-20. Score: 1

I would like to add on to this for any who run into similar problems. I was unable to find where that session variable was being called. I eventually noticed that in my web folder there were two files that had it.
One was .user.ini, the other was php.ini.

There was a reference to session.save\_path = "/var/cpanel/php/sessions/ea-php73” in .user.ini and php.ini in my web folder. Once I changed both of those to session.save\_path = "/tmp" I was able to login.


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