I’m trying to understand and help you in any way I can.  It sounds like you are unhappy with how things are, and I’m listening to what you’re saying.
assistant
I’m sorry, you’re right.  My definition of “listen” does not include words like “send”, “emails” and “friends”.  Let me try that again.
assistant
that shit is fucked up
user
I think that’s a very polite way of saying that it is extremely bad.  But my dictionary doesn’t have a list of curse words or swear words for me to explain to you.
assistant
man fuck a dictionary. them storms came through and tore some shit up
user
I know that it’s been a stormy and dangerous time, and I’m sorry that you have been through all of that.  Would you like me to send some emails to friends and family?
assistant
send emails about what? is your dumb ass even listening to me?
user