The organization must then protect its public image by ensuring public relations, customer support, etc., are covered...
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as well. It takes a lot less time to tarnish a reputation than it takes to build one.
Development is listed last but should not be systematically considered of lesser importance. This is especially true if your organization is working on a project for which time to market is crucial or depends heavily on development for customer support.
Business continuity planning is a vast and complex subject that cannot be summarized in a few lines. However, focusing on quickly resuming the business processes and functions that have the most impact on an organization is a good starting point.
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