My wife took her 2008 Clubman S (120,000km) in because the service light came on.She was planning a road trip and wanted "peace of mind". Over $650 later they had changed the oil and filter, changed the cabin filter and performed a "mini" brake and "mini" coolant flush, whatever that is. They also recommended $4390 of work required. Leaking differential axle seal, leaking crank seal, leaking vacuum pump oil joints and a leaking valve cover gasket. The valve cover and the vacuum pump to be replaced even though they are not damaged. Also quoted $245 for manual trans oil, it holds less than 2 liters @ $8.10/litre! When I asked about their math they said "err, oops". I asked if they checked the level, they said no, they couldn't. Why not? No level plug they say. How do you fill it I ask? UMM, not sure, this from a service advisor. So, it's leaking apparently and they sent her off in it with the transmission oil level unknown. Nice guys! The PCV valve is integral with the valve cover they say, and "it always fails and is not serviceable" so we replace the cover at $556. The vacuum pump is lubed with engine oil through piping, this is where the leak is apparently. A gasket set (which is a mini kit) will fix that. Pump replacement is not required, the brakes are fine. So much for her peace of mind but her wallet is light and breezy.
So BEWARE, these are greedy and unscrupulous people who will inflate problems, prey upon ignorance, abuse their trust and actually flat out lie. STAY AWAY and tell everyone!