bought my maui jims in sunnyvale mall in 2001. they have been around the world at least a dozen times, in cars, on boats, in mountains and of course on many many kite fields. few weeks back i sat on them and broke one of the arms. looking for a new pair reminded me the darn things cost over 200 bucks and the re entry price deserved a deep intake of breadth. i searched sydney, singapore, london, zurich and many other airports for a pair i liked. flirted with ray bans, vuarnets, oakleys etc but didn't something to bite on
checked out mj website and found they have a centre in the uk. an email to them got a response in a few hours suggesting their german repair centre was closest to me in austria. a quick phone call and a lady there said sorry sir but those glasses have not been sold for more than 6 years but we may still have some parts, let me check. she came back and said yes, they have two arms. i sent the glasses last week and they were returned yesterday. looking brand new in a beautiful new mj box (the old one was falling apart), lens sparkling, including a new mj cleaning cloth.
charge? absolutely free, not even shipping
howzat for customer service?