IT Ticket Not Opening or Giving Error while saving tickets
The Reason for these issues is mainly due to more than one IP present in the server system.
Kindly Open this file : "C:\Program Files (x86)\Net Protector 202A\ZVSCAN\zvupdate\inetconfig"
And correct the Local / LAN IP of the server in front of inetweb= 172.30.144.1: (edit and correct your own LAN Server IP) and save the file.
This setting will reflect after 1 day on the client's PC (on the next day).
Client PC :
You can also check this on the client side in this file: "C:\ProgramData\Net Protector\inetconfig"