Ticket ID: 1714
Customer Name: Ryan Walker MD
Customer Email: michellegarcia@example.org
Customer Age: 21
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-07-07
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

Open the {product_purchased} app on the device with the I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 18:11:53