Ticket ID: 1964
Customer Name: Matthew Roberts
Customer Email: rodriguezashley@example.com
Customer Age: 35
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-10-09
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

You may also want to check the "How To Report a Product Purchase Problem" section.

You need to select which product to report it on, I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 08:39:47