Ticket ID: 2480
Customer Name: Daniel Deleon
Customer Email: dana27@example.net
Customer Age: 37
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-04-12
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you."

The first time we spoke, he paused for a moment and stared down at the top of my neck with his eyebrows down. Then he turned I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 01:02:58