Ticket ID: 1340
Customer Name: Dennis Bates
Customer Email: thomas05@example.com
Customer Age: 45
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-08-29
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Proud Member - scratched out $20

Premium Member - scratched out $10

Premium Member - scratched out $5

Premium Member - This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Law dinner what admit white dream thousand.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 03:16:26