Ticket ID: 85
Customer Name: David Taylor
Customer Email: kaylapham@example.com
Customer Age: 67
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2021-08-02
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

Please log into your login browser and check to see if the account has been locked. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 