Ticket ID: 3721
Customer Name: Marie Cunningham
Customer Email: douglas01@example.net
Customer Age: 46
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-09-25
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?

Since we purchased the PC and Windows in 2007, in 2006 the company I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 