Ticket ID: 3594
Customer Name: Sara Murray
Customer Email: gguerra@example.org
Customer Age: 51
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-10-04
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I'm having an issue with the that. Please assist. The Product Purchase ID

(This is not the right product name, this cannot be used The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 06:59:16