Ticket ID: 4773
Customer Name: Olivia Allen
Customer Email: gabrielcohen@example.com
Customer Age: 42
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-05-17
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 07:35:15