Ticket ID: 8201
Customer Name: Angela Tran
Customer Email: aarnold@example.com
Customer Age: 52
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-08-16
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?

A: We have to provide a replacement if we find out. Unfortunately I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Wind place indeed world.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-02 00:36:24