Ticket ID: 7994
Customer Name: Mr. Jeremy York
Customer Email: tperez@example.net
Customer Age: 33
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-10-24
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? If you have any experience using a wireless router (GSM) to remotely connect I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 03:33:20