Ticket ID: 4695
Customer Name: Michael Lewis
Customer Email: kevin62@example.com
Customer Age: 22
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-10-26
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Thank you for the feedback. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 