Ticket ID: 6449
Customer Name: Donald Price
Customer Email: psweeney@example.org
Customer Age: 35
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-09-29
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You may get an error message. Please contact support@machlab.com as soon as you can. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 19:49:46