Ticket ID: 7487
Customer Name: Benjamin Allen
Customer Email: toddaustin@example.com
Customer Age: 54
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-07-02
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


This is a very hard and demanding task, requiring time, patience and knowledge of a specific area of the product.


I am so proud to support I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 