Ticket ID: 2888
Customer Name: Sarah Wright
Customer Email: rcruz@example.com
Customer Age: 19
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-01-25
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.

I received 2 orders and 3 orders from 3 different retailers. One has been out for 6 days. No response from my order form. I I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:14:07