Ticket ID: 662
Customer Name: Brian Mays
Customer Email: qsanchez@example.net
Customer Age: 40
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-04-01
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

It's been a while, so I'm happy to report that there's more testing in the other two devices (Samsung and LG). It seems that only I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 