Ticket ID: 4378
Customer Name: Olivia Riggs
Customer Email: deleonsherry@example.com
Customer Age: 63
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-05-05
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? If you are experiencing this issue, please let me know if you have any technical I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Prevent sense back.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 20:12:18