Ticket ID: 4692
Customer Name: Amanda Jordan
Customer Email: harrisalex@example.net
Customer Age: 59
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-09-03
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I don't like this product. Please help me! I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:01:28