Ticket ID: 4013
Customer Name: Antonio Thompson
Customer Email: wbennett@example.org
Customer Age: 64
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-01-13
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.

This is a pain in the ass I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:38:52