Ticket ID: 2600
Customer Name: Elizabeth Mcmahon
Customer Email: karenharris@example.com
Customer Age: 32
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-02-05
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I am sorry, but if this doesn't work for you... please contact us I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:12:43