Ticket ID: 5252
Customer Name: Andrea Bowen
Customer Email: gabriel25@example.net
Customer Age: 55
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-02-06
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. ------------------------- ------------------------- Next Product : --------------- "Gravity Drive" Brand   Product Name : "Gravity Drive" Brand Version : 3     Age : I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 04:05:07