Ticket ID: 8400
Customer Name: Marco Esparza
Customer Email: ewhite@example.net
Customer Age: 57
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-04-22
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

In the past it's used as a way to create a This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 03:00:54