Ticket ID: 8426
Customer Name: Ricardo Gonzalez
Customer Email: ambersmith@example.com
Customer Age: 43
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-08-19
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

"Just trying to figure out what to do, I have another headache because the next hour is pretty far away," said Tana.

She added I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 