Ticket ID: 401
Customer Name: James Love
Customer Email: hweaver@example.org
Customer Age: 51
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-04-13
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please share your results with us, we will contact you.

2.) If this product gets to the customer, I am going to send it out and get I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 