Ticket ID: 7733
Customer Name: Jacob Owens
Customer Email: dianahendrix@example.org
Customer Age: 60
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-01-28
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 