Ticket ID: 7385
Customer Name: Tanya Smith
Customer Email: christinahernandez@example.org
Customer Age: 48
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-06-03
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

It should say this:

{your_device_id}

But I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 10:48:12