Ticket ID: 3191
Customer Name: Jacob Hamilton
Customer Email: gregoryrussell@example.org
Customer Age: 34
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-12-30
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Does the application still support the vendor's policies? We recommend that you I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 03:12:08