Ticket ID: 707
Customer Name: Matthew Villanueva
Customer Email: kylehawkins@example.com
Customer Age: 53
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-07-10
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Product Name: Product # Name: Product # Name: Product # Price: $99.99 Buy It Now
Third Party

In-Store Purchase I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:25:52