Ticket ID: 2858
Customer Name: Carla Downs
Customer Email: hreyes@example.com
Customer Age: 36
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-12-29
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 