Ticket ID: 7117
Customer Name: April Cobb
Customer Email: sherryramsey@example.com
Customer Age: 64
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-08-14
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Answer: No - the only way is to have your account deleted on my hard drive. You are I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 