Ticket ID: 8325
Customer Name: Brandi White
Customer Email: powellkimberly@example.org
Customer Age: 24
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-11-26
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Sending a mod to a specific recipient is not supported.)

My question is, do you feel it's unreasonable and unethical to include this "product" I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 