Ticket ID: 2370
Customer Name: Lindsey Taylor
Customer Email: ijackson@example.org
Customer Age: 29
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-08-11
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product was just bought, but I'm very unhappy! (No, I haven't seen it, no idea how I got it or how it came to me I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 21:17:22