Ticket ID: 2497
Customer Name: Shannon Chase
Customer Email: whitejimmy@example.org
Customer Age: 47
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-04-18
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

As the name says, I'm using a standard-sized aluminum casing for the back. I've seen some reviews over time that claim that it's less I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 12:10:23