Ticket ID: 8219
Customer Name: Michael Gutierrez
Customer Email: david14@example.org
Customer Age: 58
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-01-22
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 