Ticket ID: 5968
Customer Name: Dylan King
Customer Email: carlaharris@example.com
Customer Age: 49
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-03-28
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 22:38:47