Ticket ID: 3798
Customer Name: Kristina Baldwin
Customer Email: ubates@example.org
Customer Age: 70
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-12-14
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. The code is running for 2 seconds." I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 