Ticket ID: 6535
Customer Name: Laurie Lopez
Customer Email: jamesjohnston@example.com
Customer Age: 57
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-12-14
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

You can tell if the product you bought is defective by clicking:


• Check for: Product information on the product page

• Check out what I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 09:36:41