Ticket ID: 7932
Customer Name: Chase Hendrix
Customer Email: danielle18@example.org
Customer Age: 68
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-04-21
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks!

Click to expand... I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 19:55:54