Ticket ID: 8178
Customer Name: Kenneth Daniels
Customer Email: david25@example.org
Customer Age: 32
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-08-31
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 