Ticket ID: 4864
Customer Name: Crystal Herrera
Customer Email: dawn00@example.com
Customer Age: 19
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-03-18
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

My account I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 