Ticket ID: 3683
Customer Name: Michael Sharp
Customer Email: csuarez@example.net
Customer Age: 35
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-10-28
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 02:20:17