Ticket ID: 3555
Customer Name: Rebecca Howard
Customer Email: matthew14@example.com
Customer Age: 44
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-03-25
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

I could try a I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 