Ticket ID: 5300
Customer Name: Ronald Brown PhD
Customer Email: nhayes@example.net
Customer Age: 27
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-01-10
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} is not authorized to be used as an inventory identifier. { Bermuda_T.purch@gmail.com} is not authorised I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 09:59:15