Ticket ID: 8396
Customer Name: Patricia Shannon
Customer Email: sullivannicholas@example.net
Customer Age: 25
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-10-12
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If I do not receive the product to the listed price, I will contact my credit card company to check if they will return the product and I may be I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 06:52:49