Ticket ID: 2715
Customer Name: Theresa Lopez
Customer Email: marissawilliamson@example.com
Customer Age: 52
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-02-12
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


When you pay with your credit card, or a card or debit card that was purchased directly from this site, please read these policies. Please select one. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 14:09:17