Ticket ID: 6669
Customer Name: Marisa Santiago
Customer Email: erinperez@example.org
Customer Age: 56
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-01-15
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!"

"Please help, you can't make this thing work. I need a replacement for each unit, or my own. Have you seen what I I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 