Ticket ID: 6212
Customer Name: Christina Stevens
Customer Email: kevin17@example.net
Customer Age: 36
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-09-26
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Thank you for your help. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Should outside sit war.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 22:39:15