Ticket ID: 2974
Customer Name: Scott Harper
Customer Email: floressue@example.org
Customer Age: 58
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-04-15
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (I was able to obtain a few samples on Amazon but I'm not as happy looking at the results.)

After reading this many articles, I found a I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 14:44:04