Ticket ID: 2906
Customer Name: April Morgan
Customer Email: bgonzalez@example.org
Customer Age: 20
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-04-17
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

<-product name="F2A1" id="253818"> I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 02:38:31