Ticket ID: 1436
Customer Name: Mrs. Morgan Murphy
Customer Email: jonmack@example.net
Customer Age: 62
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-10-26
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

We received this product from our online rese Tanker Store in Germany. We had been searching through the inventory at the tankers that were shipped overseas (We I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 12:51:36