Ticket ID: 452
Customer Name: Hannah Norton
Customer Email: david91@example.net
Customer Age: 46
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-04-24
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?


I'm sorry the issue appears to be out of sync with my Mac I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 15:34:55