Ticket ID: 2193
Customer Name: Matthew Reyes
Customer Email: emily50@example.net
Customer Age: 66
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-01-27
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? * You have the correct network type on your computer. I think that's I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 02:51:16