Ticket ID: 7694
Customer Name: Joan Walls
Customer Email: frodriguez@example.org
Customer Age: 19
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-02-14
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 