Ticket ID: 7010
Customer Name: Darin Reed
Customer Email: crystal08@example.org
Customer Age: 44
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-08-09
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? If you do, then you will have an automatic prompt to let us know and we can continue I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 