Ticket ID: 4771
Customer Name: Amanda Cherry
Customer Email: martinezbrandy@example.com
Customer Age: 49
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-01-24
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Also I had no idea who you were, I can't remember a name so I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Entire certain often but kind.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 05:58:14