Ticket ID: 2880
Customer Name: John Cruz
Customer Email: saralambert@example.net
Customer Age: 30
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-03-22
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I am using an external USB flash drive and am experiencing an issue. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 