Ticket ID: 5710
Customer Name: Amy Turner
Customer Email: ylee@example.org
Customer Age: 62
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-08-03
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

This issue shows up when trying to do things, such as I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 