Ticket ID: 113
Customer Name: Lisa Cantrell
Customer Email: cheryl25@example.net
Customer Age: 68
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-03-24
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please follow the instructions on this page for using the product. If you find it un-useful, please provide the information here.

Cance I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 