Ticket ID: 2400
Customer Name: Joel Clark
Customer Email: john97@example.com
Customer Age: 50
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-06-05
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <input type="submit" name="name"/> <link href="product_id"/> <product_format>@{color:#5C5C5C I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-05-31 22:50:05