Ticket ID: 5115
Customer Name: Kevin Rodriguez
Customer Email: brianmorris@example.org
Customer Age: 48
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2021-06-09
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? http://www.dns.com/en-gb/web-support I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 21:20:05