Ticket ID: 697
Customer Name: Larry Smith DVM
Customer Email: msampson@example.com
Customer Age: 18
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-06-25
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

A connection with the {product_purchased} will be reconnect I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 02:49:43