Ticket ID: 5457
Customer Name: Jorge Williams
Customer Email: carlosatkins@example.com
Customer Age: 42
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-04-10
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? If you'd like to report it to Google, contact me in the comments below. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 12:45:54