Ticket ID: 1056
Customer Name: Jose Reynolds
Customer Email: stricklandjames@example.com
Customer Age: 42
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-05-17
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? I'm sorry! I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 