Ticket ID: 7214
Customer Name: Yesenia Kelly
Customer Email: patelspencer@example.org
Customer Age: 45
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-10-14
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It will need to be made available to the buyer. To contact you, contact us: rshul@shigu.be I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 08:11:07