Ticket ID: 4788
Customer Name: Cheryl Johnson
Customer Email: brittany70@example.org
Customer Age: 37
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-03-30
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 