Ticket ID: 3521
Customer Name: Julia Pacheco
Customer Email: williammccullough@example.net
Customer Age: 44
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-06-25
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Do your researchers have your email address? What should a team do if something is found? Can I I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 