Ticket ID: 2418
Customer Name: Julie Aguilar
Customer Email: katherine81@example.com
Customer Age: 57
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-10-21
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

3/12/2017 6:30:39 PM - [4] Please let me know if this is a bug, I am always happy to respond This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 