Ticket ID: 8227
Customer Name: Michael Orozco
Customer Email: allenkim@example.com
Customer Age: 49
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-01-30
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

How many times do you go to the local DMV to replace your car This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:54:57