Ticket ID: 7207
Customer Name: Michele Blake
Customer Email: mrichards@example.com
Customer Age: 37
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-11-15
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 12:43:58