Ticket ID: 6917
Customer Name: David Brown
Customer Email: ocolon@example.com
Customer Age: 63
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-05-09
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My $35.00 coupon code is: $10.00 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 