Ticket ID: 838
Customer Name: Keith Barker
Customer Email: uavery@example.net
Customer Age: 43
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-05-10
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We have worked hard to provide the best product to our customers. It was easy to miss something in terms of price.... but still it's my first time having this I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:38:57