Ticket ID: 6972
Customer Name: Sophia Morgan
Customer Email: stevensonnatalie@example.org
Customer Age: 53
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-01-20
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. How did you know the product's going to I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 22:04:42