Ticket ID: 5922
Customer Name: Cindy Reeves
Customer Email: sgay@example.org
Customer Age: 35
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-08-16
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

We can I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 15:26:41