Ticket ID: 6822
Customer Name: Samantha Miller
Customer Email: jwelch@example.com
Customer Age: 67
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-03-24
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

If you're at CES, don't let any of this scare you too I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 