Ticket ID: 418
Customer Name: Kimberly Johnson
Customer Email: qlee@example.net
Customer Age: 58
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-06-12
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

My credit card information was stolen

Calls to your credit reporting company were I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 