Ticket ID: 8017
Customer Name: Jason Andersen
Customer Email: thomaschristian@example.net
Customer Age: 57
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-06-05
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The product and a customer are not eligible to be charged when you buy products and/orfar exceeding the purchase price.

This error may appear after I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 02:49:53