Ticket ID: 2166
Customer Name: Chris Hendrix
Customer Email: arthur26@example.net
Customer Age: 49
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-07-01
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? All existing passwords have I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 