Ticket ID: 2371
Customer Name: Joe Kent
Customer Email: ryan22@example.org
Customer Age: 54
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-10-29
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

{product_purchased}

Please note

// The '$product_created' parameter is an identifier of the product that was created I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 