Ticket ID: 8388
Customer Name: Monica Shah
Customer Email: davidlee@example.org
Customer Age: 66
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-10-08
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I bought the product from Amazon at the $29% discount. I was in the same situation as I had before. But it was $14.49 I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 