Ticket ID: 6019
Customer Name: Nancy Roberts
Customer Email: hosborne@example.net
Customer Age: 54
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-12-27
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

If you haven't already purchased the product, please contact the account manager or contact I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Pattern little ball.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 08:18:53