Ticket ID: 1729
Customer Name: Alisha Jackson
Customer Email: sheliarodriguez@example.org
Customer Age: 60
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-07-25
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The issue you're having is that there is not yet a {product_purchased}.

If it's all right and it works, I I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 