Ticket ID: 2405
Customer Name: Elizabeth Brown
Customer Email: esparzabrittany@example.com
Customer Age: 34
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-06-21
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

To help resolve this issue, I've created a file to log into my account and I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 19:09:12