Ticket ID: 3928
Customer Name: Robert Walton
Customer Email: alexander21@example.com
Customer Age: 39
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-12-08
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


I didn't get anywhere. I've seen plenty that didn't get a refund. Do you have any other issues with this?

I have an I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 11:17:50