Ticket ID: 1328
Customer Name: Kathryn Hayes
Customer Email: jasminewarren@example.org
Customer Age: 68
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-03-05
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for the suggestion. And then there is the case where I'm being in my right mind to write a product on this one because it appears that there are a I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 01:00:10