Ticket ID: 2177
Customer Name: Henry Carr
Customer Email: costachristina@example.net
Customer Age: 46
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-02-23
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

For instance, a firewall can simply prevent the server from responding to the I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 