Ticket ID: 928
Customer Name: Jimmy Wise
Customer Email: katie57@example.org
Customer Age: 45
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-08-16
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

SOME OF THIS HAS BEEN REHABENED IN THIS POST. PLEASE RELEVANT! I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 01:33:59