Ticket ID: 3725
Customer Name: Calvin Benson
Customer Email: wschroeder@example.com
Customer Age: 62
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-03-26
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If there is a problem, please contact Customer Service Center directly by texting the email or mail to [email protected]. *The name and/or email address of the I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 10:11:12