Ticket ID: 5450
Customer Name: Holly James
Customer Email: erogers@example.net
Customer Age: 61
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-11-27
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you, John... I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 06:07:46