Ticket ID: 6593
Customer Name: Amy Watts
Customer Email: weissjames@example.com
Customer Age: 31
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-08-06
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If the login page I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Smile policy recently letter administration.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 00:21:57