Ticket ID: 1203
Customer Name: Philip Harris
Customer Email: debbie78@example.net
Customer Age: 32
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-02-21
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If I run into any problems with the product, I'll take it into the Customer Support, that's their point.

Now if I have to make a I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 16:14:20