Ticket ID: 6139
Customer Name: Richard Obrien
Customer Email: bakerronald@example.org
Customer Age: 29
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-03-19
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

How do I get a refund for my purchase?

To access this information and submit an e-mail to the seller you need a valid ID, I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 01:01:31