Ticket ID: 5587
Customer Name: Mariah Robinson
Customer Email: bmoreno@example.org
Customer Age: 32
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2021-11-03
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

How to reset the "factory reset" value

If the FPGA does not have the factory reset command, you can set the FPG I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 17:26:59