Ticket ID: 6260
Customer Name: Brandon May
Customer Email: cookdavid@example.com
Customer Age: 21
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-12-09
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? The 'net_add_on_network_failure summoned by'main I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 