Ticket ID: 252
Customer Name: James Smith Jr.
Customer Email: rphelps@example.net
Customer Age: 29
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-12-05
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

This is not an issue from a manufacturer. Please assist me

(I understand if the product wasn't a manufacturer) Thank you.

This I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 14:54:36