Ticket ID: 4542
Customer Name: Charles Miller
Customer Email: danielle29@example.net
Customer Age: 22
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-03-12
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? To solve this condition, select the 'Network' page from the browser's menu I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 17:46:59