Ticket ID: 748
Customer Name: Joseph Jackson
Customer Email: johnsoncynthia@example.org
Customer Age: 33
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-05-26
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If my cart still not loading, please contact me directly about this. I'll work as soon as we can.

If your question is about something I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 05:35:51