Ticket ID: 5477
Customer Name: Debra Terrell
Customer Email: harveydaniel@example.org
Customer Age: 22
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2021-05-08
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


I will be getting confirmation from Amazon soon. In the meantime we'll let you know (I hope).


For any questions, complaints, comments, This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 