Ticket ID: 7917
Customer Name: Patricia Sullivan
Customer Email: bradfordshirley@example.net
Customer Age: 37
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-10-09
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? 1. Register a I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 03:23:34