Ticket ID: 1746
Customer Name: Taylor Zimmerman
Customer Email: smorrison@example.org
Customer Age: 21
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-11-14
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

* If there is a missing or outdated product, please contact me.

*

* This product can provide for one-time shipping and I I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 21:16:36