Ticket ID: 2614
Customer Name: Haley Franklin
Customer Email: alexhernandez@example.com
Customer Age: 23
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-05-03
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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[{"name":"Fitness Store I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 