Ticket ID: 5393
Customer Name: Justin Diaz
Customer Email: adrianalandry@example.org
Customer Age: 57
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-11-06
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

My order contains the following :

· the package name of the product and the original receipt (the refund is not included)

· the name I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:56:25