Ticket ID: 2839
Customer Name: Lisa Nolan
Customer Email: emmavalencia@example.org
Customer Age: 52
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-11-18
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I apologize. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Might dream control leg discuss head special.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:06:02