Ticket ID: 2298
Customer Name: Sarah Bell
Customer Email: kfox@example.com
Customer Age: 65
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-07-26
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

We'll contact you by email.

Thank you.

Thanks,

Matt

Contact Support

To report an issue, please I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 18:47:45