Ticket ID: 4579
Customer Name: Jerry Mccullough
Customer Email: bryansmith@example.org
Customer Age: 44
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-03-10
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

The {product_purchased} app will be unable to send payments I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:04:46