Ticket ID: 5696
Customer Name: Brooke Long
Customer Email: david14@example.org
Customer Age: 63
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-03-27
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Please enter your email I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 07:23:20