Ticket ID: 7099
Customer Name: Jessica Keith
Customer Email: marshallbrandi@example.com
Customer Age: 26
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-01-11
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?

If you know where to place the objects, they will be I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 