Ticket ID: 7752
Customer Name: Steven Vega
Customer Email: pelliott@example.net
Customer Age: 28
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-12-01
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [4/15/2015 3:26:43 PM] [Client thread/INFO] [mcjty.varia.Logging]: Sent event FML This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 05:35:39