Ticket ID: 7180
Customer Name: Nicholas Mora
Customer Email: nathanhunter@example.org
Customer Age: 40
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-02-18
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

We will not be able to sell your products at this time.

Please check if your product is an eligible form for tax.

If you I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 16:19:21