Ticket ID: 1078
Customer Name: Krista Harrison MD
Customer Email: erikcoleman@example.net
Customer Age: 33
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-06-09
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

If you I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 19:27:20