Ticket ID: 7656
Customer Name: Mary James
Customer Email: fwallace@example.net
Customer Age: 57
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-12-16
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I just found "Actions[/product_purchased]

[/product_page]) and I'm getting an error message and I'm unable to access I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 09:47:26