Ticket ID: 4448
Customer Name: Melissa Russell
Customer Email: michelle80@example.com
Customer Age: 54
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-08-28
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

(4) If a product is being used, please contact customers to determine if they are aware of your intent. Customers may be able to help by contacting I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 21:41:52