Ticket ID: 1871
Customer Name: Kristen Fitzpatrick
Customer Email: scunningham@example.net
Customer Age: 66
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-11-08
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Well, what can I do? I've got to go to Cydia and change a few I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 07:30:31