Ticket ID: 494
Customer Name: Crystal Bell
Customer Email: lroberts@example.com
Customer Age: 64
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-04-27
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

If you have any questions or concerns about logging into the site, please don't hesitate I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 