Ticket ID: 6389
Customer Name: Autumn Mendez
Customer Email: carrollbrittney@example.org
Customer Age: 41
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-05-04
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

• We've added a new price point to account for the cost of the original item, however it's now $30.

• We also want I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 13:44:24