Ticket ID: 283
Customer Name: Michelle Jenkins
Customer Email: brian45@example.com
Customer Age: 64
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-08-12
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

- If this is your issue, please contact us. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 