Ticket ID: 660
Customer Name: Sarah Roman
Customer Email: johnsonricky@example.org
Customer Age: 46
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-08-29
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please help me understand if your product is on sale or something. I just need clarification on how to get in contact with the store and get help. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 