Ticket ID: 6615
Customer Name: Grant Washington
Customer Email: james70@example.com
Customer Age: 56
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-04-26
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Can't be bothered to use the $6 I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 