Ticket ID: 97
Customer Name: Charles Simpson
Customer Email: vanessa39@example.net
Customer Age: 18
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-10-25
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm thinking maybe they have a bug. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 