Ticket ID: 2931
Customer Name: Vanessa Martinez
Customer Email: valerie94@example.com
Customer Age: 40
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-02-15
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.

Q: Is this something that gets I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 06:58:04