Ticket ID: 7107
Customer Name: Cynthia Vasquez DVM
Customer Email: tracyfry@example.net
Customer Age: 38
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-04-04
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.

I can see the problem on the I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Sea action baby base ahead enjoy.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 09:52:42