Ticket ID: 7939
Customer Name: Elizabeth Solomon
Customer Email: jamesgalloway@example.com
Customer Age: 69
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-10-28
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? The best way to learn about this problem is to find this list of solutions. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 21:11:04