Ticket ID: 4102
Customer Name: Katherine Smith
Customer Email: monica57@example.net
Customer Age: 47
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-04-14
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I just purchased a Nexus 5X, but I can't buy Android 6.0 Nougat or even Nexus 7 with the Play Store app. I I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 