Ticket ID: 7642
Customer Name: Margaret Cruz
Customer Email: joseph60@example.com
Customer Age: 23
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-02-08
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This one costs $5.80. It comes with 4.75 kg of rice and an empty package. I know that I got the package from China but it I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 08:58:09