Ticket ID: 2553
Customer Name: John Patterson
Customer Email: zfriedman@example.org
Customer Age: 58
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-03-27
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? ______________________________________ I've noticed a message coming from the Microsoft Product Manager I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 