Ticket ID: 2089
Customer Name: Randall Nunez
Customer Email: rdillon@example.net
Customer Age: 33
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-12-19
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

Thank you.

I received my new product last year, and I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 04:18:48