Ticket ID: 1170
Customer Name: Pamela Anderson
Customer Email: josephserrano@example.org
Customer Age: 55
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-03-03
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

{product_purchased}.add to ProductID, ( ProductId = ProductID ).isValid, ( itemId = ProductId ) I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 00:53:33