Ticket ID: 4944
Customer Name: Natasha Koch
Customer Email: barrynorman@example.net
Customer Age: 70
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-09-01
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

-The cart-level is not valid

-The price may not equal

-Please provide some additional info with credit card information. We are The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 23:20:07