Ticket ID: 5749
Customer Name: Edward Patterson
Customer Email: wilkersonseth@example.com
Customer Age: 30
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-05-08
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? What if the phone has been unplugged, and I get the usual reboot failure, but I I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 13:20:38