Ticket ID: 3440
Customer Name: Kevin Flores
Customer Email: qlopez@example.net
Customer Age: 33
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-10-12
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


The first thing I do is give my product address and the package number. I can then send you a picture by saying something like {model}. And the I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Early front evidence view also.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 09:12:55