Ticket ID: 2275
Customer Name: Sean Dillon
Customer Email: elizabeth14@example.com
Customer Age: 69
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-11-28
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is not a product for purchase or use. Product sold for sale will not be resold. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 