Ticket ID: 4508
Customer Name: Kevin Morris
Customer Email: candaceritter@example.com
Customer Age: 39
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-05-19
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The "Customer Relationship Review" will be updated as a matter of urgency. Please contact us with any further questions for further clarification and assistance. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 17:34:13