Ticket ID: 1138
Customer Name: James Gardner
Customer Email: dbrown@example.com
Customer Age: 56
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-11-13
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? How can I troubleshoot this problem?

Troubleshooting [ I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 