Ticket ID: 7411
Customer Name: Marcus Curry
Customer Email: murphyamanda@example.org
Customer Age: 28
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-04-10
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

There are multiple updates and fixes available. If an issue was I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:47:51