Ticket ID: 6941
Customer Name: Jessica Dunn
Customer Email: umccarthy@example.com
Customer Age: 30
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-08-08
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Can someone please help. My name is John and I am currently not sure where to start. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:38:01