Ticket ID: 8223
Customer Name: Christopher Nelson
Customer Email: zmorris@example.net
Customer Age: 30
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-08-30
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Simply download the data from the product.

When using {product_paid} I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 