Ticket ID: 6776
Customer Name: Debbie Young
Customer Email: crystalhampton@example.org
Customer Age: 61
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-03-18
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm with no idea when the first time this happens and I don't think this will be any different than anything I've said. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 19:58:18