Ticket ID: 3629
Customer Name: Dr. Brittany Mcfarland
Customer Email: coxsara@example.com
Customer Age: 56
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-05-11
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :/ The cart is broken as of 3:01 PM and some data are missing. A check would certainly help to confirm. To continue using the cart, please I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 