Ticket ID: 7869
Customer Name: Robert Coleman
Customer Email: markmason@example.net
Customer Age: 69
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-12-20
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 01:27:27