Ticket ID: 6953
Customer Name: Mark Williamson
Customer Email: sarah83@example.com
Customer Age: 39
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-08-22
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My order contains a package of 10 items. Please do not make more than 10 if you'd like to get these items as well. I will be happy to return I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 09:56:20