Ticket ID: 7485
Customer Name: John Hensley
Customer Email: crystal41@example.net
Customer Age: 65
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-01-14
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

Cred I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 