Ticket ID: 2076
Customer Name: Tracy Frye
Customer Email: franklinharold@example.com
Customer Age: 48
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-09-03
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 17:51:30