Ticket ID: 1529
Customer Name: Alexandra Flores
Customer Email: hyoung@example.org
Customer Age: 70
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-09-07
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

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5 I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Front artist Republican dark effort physical end.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 03:06:46