Ticket ID: 726
Customer Name: Gary Smith
Customer Email: hgonzales@example.net
Customer Age: 19
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-08-20
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The result is that you need to check the package on the left hand side and then click on the search. I usually use the right hand view. The I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 