Ticket ID: 7594
Customer Name: Mark Moreno
Customer Email: kward@example.org
Customer Age: 69
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-11-02
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You may need a new phone, new hardware or even install another device on your old phone. Please do not use these products on any other device.

The I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 12:43:04