Ticket ID: 6512
Customer Name: Charles Franklin
Customer Email: rodriguezkimberly@example.com
Customer Age: 54
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-06-25
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We're sorry.

We're sorry, there's a problem.

We're not able to accept your request.

Or, we're simply I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 12:13:11