Ticket ID: 2908
Customer Name: Jane Eaton
Customer Email: mprice@example.com
Customer Age: 26
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-06-28
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 10:31:33