Ticket ID: 2960
Customer Name: Nathan Oconnor
Customer Email: caleb35@example.org
Customer Age: 45
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-07-14
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. 633 - The number of times you are logged in is "1 4 9 I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 