Ticket ID: 7702
Customer Name: Julie Andrews
Customer Email: andrewgaines@example.org
Customer Age: 47
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-05-18
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please add a "Thank You" to this address.

This address isn't a bank account. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 