Ticket ID: 5502
Customer Name: Lisa Roy
Customer Email: michael31@example.net
Customer Age: 29
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-02-06
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you in advance for your help.

My only complaint is that I still have 3 items in my purse (one of them a little larger than what I I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 21:57:56