Ticket ID: 421
Customer Name: Brandon Guerrero
Customer Email: parkerjames@example.com
Customer Age: 22
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-03-14
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

What should i find I need to update the shipping?

• Make sure you have an account of your choice. Your account may be listed below if I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 20:33:14