Ticket ID: 1911
Customer Name: Malik Robles
Customer Email: jferguson@example.net
Customer Age: 58
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-01-20
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? http://wiki.freedesktop.org/Software/File I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 