Ticket ID: 5282
Customer Name: Sara Williams
Customer Email: anthony95@example.com
Customer Age: 61
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-04-07
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


<p_name> ProductPurchased.com</p_name>

<p_number>3.17</p_number> I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 02:12:51