Ticket ID: 3975
Customer Name: Emily Diaz
Customer Email: yhansen@example.com
Customer Age: 50
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-07-27
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:18:01