Ticket ID: 4714
Customer Name: Lauren Phillips
Customer Email: crystal62@example.com
Customer Age: 59
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-05-12
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? No. I hope the user is a bit wiser and has seen the error message. Please make sure The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 