Ticket ID: 3471
Customer Name: Dana Wallace
Customer Email: jonespeter@example.net
Customer Age: 32
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-05-24
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. And a bit later I try to open the I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: May arrive none season.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 18:51:33