Ticket ID: 4022
Customer Name: Alyssa Bush
Customer Email: cookabigail@example.net
Customer Age: 64
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-06-16
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (If you cannot find your product, please contact my support for additional support.)

- Fixed an issue where using a new device in Windows 10 could result in I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 