Ticket ID: 1035
Customer Name: Russell Alexander DDS
Customer Email: aliciarichardson@example.org
Customer Age: 31
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-09-14
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When possible, I'll send you screenshots of the product to see if you can find out what's missing and then send it to me ASAP.

1) I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Possible entire candidate school sure.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 17:02:18