Ticket ID: 975
Customer Name: Kevin Rose
Customer Email: jasminetucker@example.com
Customer Age: 60
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-07-08
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

Microsoft is committed to delivering a clean product experience, a secure I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 04:19:04