Ticket ID: 8386
Customer Name: Dr. April Taylor
Customer Email: petersonlinda@example.com
Customer Age: 41
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-11-25
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've added a new product, {id} {product_purchased}, which requires 1 sign-on time and adds an option on the right side to I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 06:01:37