Ticket ID: 4908
Customer Name: Kevin Gordon
Customer Email: samantha13@example.com
Customer Age: 28
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-03-09
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

A "Product bought" is an item that doesn't belong in the list, and the buyer should know about it. If you can't find it because I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 