Ticket ID: 6695
Customer Name: Jessica Sanders
Customer Email: belinda38@example.com
Customer Age: 54
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-10-25
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. —

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10 I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 21:43:20