Ticket ID: 8129
Customer Name: Andrea Lewis
Customer Email: maureenperez@example.org
Customer Age: 46
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-02-18
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I don't know if it is a hardware issue or whether there is a defect I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 