Ticket ID: 1008
Customer Name: Alfred Vincent
Customer Email: scline@example.net
Customer Age: 46
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-07-15
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for reading."

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The problem was in the package of the smartphone. It was a product I purchased, but it was a very big difference This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 