Ticket ID: 2577
Customer Name: Jacob Clark
Customer Email: pmckenzie@example.org
Customer Age: 34
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-08-25
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

Please verify I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 