Ticket ID: 5624
Customer Name: Michael Vaughan
Customer Email: bmarshall@example.net
Customer Age: 33
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-04-01
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

2) My network I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 12:30:48