Ticket ID: 4802
Customer Name: Joshua Meyers
Customer Email: terrellrachel@example.net
Customer Age: 24
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-04-19
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

I need your help to unlock the account.

If the password already exists, I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 