Ticket ID: 4568
Customer Name: Caleb Hoffman
Customer Email: cynthiabrown@example.net
Customer Age: 70
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-03-24
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The next step is for me to upgrade to an XPS Plus with the same pricing.

If you have issues, feel free to contact us on our forums I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 