Ticket ID: 3679
Customer Name: Tricia Booker
Customer Email: xgarcia@example.com
Customer Age: 22
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-07-18
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It's like the company says it's not I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 03:16:12