Ticket ID: 6963
Customer Name: David Castillo
Customer Email: erik82@example.org
Customer Age: 29
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-01-25
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 02:32:29