Ticket ID: 4814
Customer Name: Cody George
Customer Email: robinallen@example.org
Customer Age: 48
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-06-29
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? When you uninstall the app - wait for it to finish downloading with the {product_ I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 23:32:09