Ticket ID: 130
Customer Name: Sandra Buchanan
Customer Email: andrewacosta@example.net
Customer Age: 55
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-05-05
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a non-issue. I'll be able to fix it soon. I will have to pay someone for doing it again.BDN's response:We I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 07:38:35