Ticket ID: 1601
Customer Name: Michael Garcia
Customer Email: farrellzachary@example.net
Customer Age: 47
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-09-12
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Thanks a lot!

If you want to help with this issue, please contact the support team on Discord. We'll be happy to help! I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 11:51:18