Ticket ID: 359
Customer Name: James Lewis
Customer Email: curtis49@example.com
Customer Age: 58
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-01-03
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

If the customer fails to contact their ISP with an Internet security fix, I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 07:13:49