Ticket ID: 3779
Customer Name: Hannah Sanchez
Customer Email: smithalicia@example.com
Customer Age: 26
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-10-10
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

2.2 Fixed bug where the update to the PGS911 version could not be updated to fix the issue after upgrading to PGS910 ( I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 