Ticket ID: 580
Customer Name: Nicole Delgado
Customer Email: david77@example.net
Customer Age: 25
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-02-25
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

Open this console, and press and hold B. Click the "Run I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 