Ticket ID: 3414
Customer Name: Joseph Rowland
Customer Email: nancyrodriguez@example.com
Customer Age: 29
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-01-27
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.

4

5

6

7

8

9

0

10 +

11


[ I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 