Ticket ID: 5577
Customer Name: Jennifer Copeland
Customer Email: millermatthew@example.org
Customer Age: 42
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-12-16
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? What do you do about it? I tried restoring data from my account, and it hasn't been This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 09:40:45