Ticket ID: 1026
Customer Name: Michelle White
Customer Email: nmcdowell@example.com
Customer Age: 69
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-11-04
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? These are important to see if you have a specific issue, the problems This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 