Ticket ID: 397
Customer Name: William Allen
Customer Email: jturner@example.org
Customer Age: 49
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-02-23
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have no idea what's going on with the product.


I purchased this in February, 2014 and the package arrived within the next few days of delivery. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 06:03:41