Ticket ID: 7719
Customer Name: Scott Bowers
Customer Email: ivaldez@example.org
Customer Age: 67
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-11-21
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Your product is not currently available.

Please go back and re-download it.

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If you see any The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 