Ticket ID: 887
Customer Name: Tamara Fowler
Customer Email: travisburton@example.org
Customer Age: 49
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-10-26
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

SUMMARY

This product uses the 'BMC' serial number in the description to identify you.

Please report issues to: I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 