Ticket ID: 1678
Customer Name: Andrew Atkins
Customer Email: yolanda03@example.com
Customer Age: 68
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-11-12
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. See the comments in this post and post #29 that we are going to do on the product I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 18:12:03