Ticket ID: 5610
Customer Name: Dustin Taylor
Customer Email: fromero@example.net
Customer Age: 41
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-02-23
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

I believe that something might have been done, but I'm not sure I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 12:38:30