Ticket ID: 1843
Customer Name: Nathaniel Walls
Customer Email: lovehunter@example.net
Customer Age: 18
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-07-25
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

Step 4: Verify password integrity

The main thing to do is verify that I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 