Ticket ID: 4064
Customer Name: James Rhodes
Customer Email: brent43@example.net
Customer Age: 38
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-12-27
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Rule add type.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 09:18:59