Ticket ID: 5169
Customer Name: Ryan Craig
Customer Email: charles05@example.com
Customer Age: 33
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-03-24
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My order has not yet been processed. It is not receiving our return policies.

We received information that the following order items were not being shipped when due. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 11:24:17