Ticket ID: 3781
Customer Name: Jessica Moore
Customer Email: marytaylor@example.net
Customer Age: 35
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-05-16
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[7:39:14 PM] * The_Big_NothinWaffle (C4A1J3D6F5C): I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 07:13:27