Ticket ID: 971
Customer Name: Gary Archer
Customer Email: taylorluna@example.com
Customer Age: 60
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-05-01
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product will be cancelled at your risk. There are no refunds.

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Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 