Ticket ID: 2750
Customer Name: Trevor Smith
Customer Email: boydchristina@example.net
Customer Age: 37
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-10-26
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Simply use the link I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-05-31 23:45:03