Ticket ID: 6851
Customer Name: James Matthews
Customer Email: mckenzie93@example.com
Customer Age: 39
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-08-30
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please advise.

Thanks :) I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 17:08:56