Ticket ID: 4857
Customer Name: Kenneth Freeman
Customer Email: zbush@example.org
Customer Age: 67
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-05-20
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If there are problems please do support as many players as possible by reporting them to modder, giving me credit (not being a mod for it) so that someone I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 