Ticket ID: 4566
Customer Name: Allen Johnson
Customer Email: brookswilliam@example.net
Customer Age: 47
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-07-19
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?


The Wi-Fi I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 