Ticket ID: 490
Customer Name: Todd Estrada
Customer Email: john49@example.com
Customer Age: 50
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-09-08
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks,


Trent O'Neil

Founder and Sales Manager I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 