Ticket ID: 8069
Customer Name: Trevor Knox
Customer Email: angelabrown@example.net
Customer Age: 42
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-01-11
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

The only I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:27:12