Ticket ID: 8360
Customer Name: Jacob Lam
Customer Email: alexis05@example.org
Customer Age: 55
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-10-28
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Click here to check with your nearest sales representative.

Click here to contact salesperson with questions. For more information, Contact Us for more information The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 10:36:00