Ticket ID: 5707
Customer Name: Renee Hopkins
Customer Email: michaelbrown@example.net
Customer Age: 67
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-06-24
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I'm having an issue with the {product_purchased}. Please assist. I'm being targeted. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 23:28:35