Ticket ID: 2082
Customer Name: Denise Kennedy
Customer Email: patriciaowens@example.net
Customer Age: 41
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-10-11
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? $ root ssh ave # root ::::::::::::::::::::: (logs in I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 14:15:38