Ticket ID: 2788
Customer Name: Joe Edwards
Customer Email: riddlematthew@example.org
Customer Age: 67
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-03-13
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

We are taking the issue to a more technical level! We are having a few issues.

For instance, you can't remove the product when you I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Certain man person fall.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 16:20:56