Ticket ID: 2562
Customer Name: Alexandria Knight
Customer Email: matthew99@example.org
Customer Age: 37
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-12-08
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. To fix it, you would take the money I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-05-31 23:38:52