Ticket ID: 7412
Customer Name: Mary Wilson
Customer Email: amandacoleman@example.net
Customer Age: 54
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-07-28
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 