Ticket ID: 3474
Customer Name: Eric Johnson
Customer Email: qbautista@example.com
Customer Age: 54
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-03-23
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

When we are unable to assist you, please check the 'How-to' page on the Customer Support page or the Customer Services, and make sure those I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Special follow attention arrive number community no.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 22:37:36