Ticket ID: 6829
Customer Name: Christopher Ross Jr.
Customer Email: james14@example.org
Customer Age: 42
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-03-07
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? If not, I don't know if I should report this issue. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Challenge now network.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 11:44:31