Ticket ID: 3564
Customer Name: Christopher Cooper
Customer Email: david25@example.org
Customer Age: 22
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-08-29
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

The answer is yes we have already identified a problem with your device and This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Gas media involve.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:29:32