Ticket ID: 6577
Customer Name: Shaun Wilson
Customer Email: randall56@example.com
Customer Age: 61
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-07-13
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm looking for a more stable solution and I'll be checking on your availability.

Thank you. We've recently updated our page with new information. We The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 21:18:36