Ticket ID: 7938
Customer Name: Jonathan Hines
Customer Email: cindy06@example.com
Customer Age: 36
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-11-10
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

For this item... I received two brand new 3.5" x 2" hard drive sticks. They look very crisp and solid. I want them in I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 23:24:03