Ticket ID: 5726
Customer Name: Lance Miller
Customer Email: bvincent@example.com
Customer Age: 58
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-09-22
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

A lot of software updates or new features are coming in the I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 21:41:02