Ticket ID: 4199
Customer Name: Megan Drake
Customer Email: kennethwhite@example.net
Customer Age: 22
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2020-02-19
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? All I can do is try This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 08:08:14