Ticket ID: 2584
Customer Name: Charles Johnson
Customer Email: shannonjohnson@example.org
Customer Age: 63
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-02-19
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Yes, your internet connection is still in a state when you restart it. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 19:00:22