Ticket ID: 2118
Customer Name: Paula Davis
Customer Email: edward64@example.com
Customer Age: 50
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-04-06
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We're in trouble because there is no way I can turn down at my last chance. Please try again. Thank you to everyone who has provided helpful info. I I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 