Ticket ID: 4846
Customer Name: Ronald Bell
Customer Email: mdelacruz@example.com
Customer Age: 62
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-02-02
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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Please note:

The following I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 12:49:51