Ticket ID: 2578
Customer Name: Eric Howell
Customer Email: cmiranda@example.net
Customer Age: 32
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-06-10
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

We can get the device to run in background. You must do a I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 03:50:15