Ticket ID: 2430
Customer Name: Cody Phillips
Customer Email: ugardner@example.org
Customer Age: 28
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-09-16
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


[13] Note: this information came from our vendor [vendor] and not Ensure.

If you have any questions on customer service issues, This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 