Ticket ID: 6132
Customer Name: Amber Hernandez
Customer Email: katherine24@example.org
Customer Age: 35
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-08-31
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please do not purchase the product. Please do not purchase.


Please accept my email statement by completing my checkout process.

Please do not do I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 03:45:21