Ticket ID: 2525
Customer Name: Monique Miller
Customer Email: jackrodriguez@example.com
Customer Age: 40
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-10-19
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

This is This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:40:57