Ticket ID: 2626
Customer Name: Joseph Gallegos
Customer Email: adaniels@example.org
Customer Age: 42
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-07-17
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


Note: The {product_purchased} can't be used to get an item. Simply send the customer a message to request the request. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 