Ticket ID: 2795
Customer Name: Dominique King
Customer Email: jessica95@example.com
Customer Age: 26
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-01-14
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Also, in case there's any questions, please use the comment form below! I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 08:18:04