Ticket ID: 7557
Customer Name: Daniel Adams
Customer Email: harmonkathryn@example.net
Customer Age: 60
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-10-31
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 07:26:13