Ticket ID: 3912
Customer Name: Stephen Mason
Customer Email: phuffman@example.org
Customer Age: 48
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-04-04
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I think we should go with our custom purchase code.

We are on Etsy so please share your ideas and suggestions by filling out this form.

We I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 