Ticket ID: 3063
Customer Name: David Miles
Customer Email: brenda33@example.net
Customer Age: 59
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-03-04
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Thanks I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Onto suggest really trial front.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 22:38:08