Ticket ID: 6025
Customer Name: Lee Love
Customer Email: wagnerleslie@example.org
Customer Age: 59
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-04-16
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If you are having issues with the product_purchased., please send an email to info@australian.com or call or text me I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 