Ticket ID: 5342
Customer Name: Rebecca Barnes
Customer Email: rebecca66@example.com
Customer Age: 48
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-09-28
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'd love the support team to update this. I've been doing this job since 2007 and it's helped me to do something that's been a blessing in disguise This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: There field trial long.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 20:56:12