Ticket ID: 275
Customer Name: Bonnie Haley
Customer Email: obates@example.org
Customer Age: 53
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-04-16
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?

A simple fix might be to fix the hardware of the device as I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 