Ticket ID: 4456
Customer Name: Jack House
Customer Email: julieatkinson@example.org
Customer Age: 20
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-09-01
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Also, do I get to manually copy on files? Thanks for all I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 