Ticket ID: 1440
Customer Name: Bruce Wilcox
Customer Email: rodriguezangela@example.com
Customer Age: 36
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-06-08
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have an iPhone in one hand, and I know that was an awkward situation because I was the one using it. When I'm not working on something a lot I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 