Ticket ID: 9
Customer Name: Nicolas Wilson
Customer Email: joshua24@example.com
Customer Age: 60
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-07-16
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.

{product_purchased} is not the exact type you might prefer, they use the exact same method for different uses. Please help I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 10:32:47