Ticket ID: 8163
Customer Name: Karen Allen
Customer Email: joshua04@example.com
Customer Age: 62
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-07-09
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? $20.50

GitHub - A BitTorrent client I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 