Ticket ID: 7626
Customer Name: Ashley Smith
Customer Email: brownrebecca@example.org
Customer Age: 59
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-05-29
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 14:31:45