Ticket ID: 5074
Customer Name: Tina Maldonado
Customer Email: jameshoward@example.com
Customer Age: 19
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-01-08
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 05:44:10