Ticket ID: 427
Customer Name: Melissa Anderson
Customer Email: perezrobert@example.com
Customer Age: 66
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-05-30
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. A large amount of time has passed since a lot of users decided to re-download files from their I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 02:39:23