Ticket ID: 4534
Customer Name: Ms. Mary Harvey
Customer Email: james73@example.net
Customer Age: 26
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2020-07-22
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The following link is no longer working: https://support.steampowered.com/kb_article/7443770

Now I've I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 