Ticket ID: 4824
Customer Name: Mrs. Danielle Melton
Customer Email: eringarcia@example.com
Customer Age: 20
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-05-15
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 