Ticket ID: 5317
Customer Name: Marcus Rogers
Customer Email: ssoto@example.org
Customer Age: 21
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-12-22
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? [12:13:39 I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 