Ticket ID: 3950
Customer Name: Thomas Carr
Customer Email: gracerivera@example.com
Customer Age: 63
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-07-28
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

A customer

A customer is an entity authorized to sell, exchange, provide for a specified transfer and/or transfer authorization to a specified buyer and seller I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 23:00:24