Ticket ID: 5013
Customer Name: Kenneth Cox
Customer Email: tracy42@example.com
Customer Age: 64
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-02-25
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

It's an open-source version of the.NET Framework 4.0 by @erick.

The project name is 上星, I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 