Ticket ID: 4016
Customer Name: David Hansen
Customer Email: robertsonangel@example.net
Customer Age: 19
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-09-04
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

6) If I use your product, will the seller use this.

7) If the seller doesn't sell it, will the buyer use this I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 