Ticket ID: 4246
Customer Name: Travis Torres
Customer Email: rnelson@example.org
Customer Age: 66
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-12-31
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? You can view the list of I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 06:47:19