Ticket ID: 2487
Customer Name: Jared Boyer
Customer Email: james91@example.org
Customer Age: 35
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-05-08
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

This is great, if it has an issue, don't go and fix it, I can't figure out what to do about it yet. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 