Ticket ID: 3234
Customer Name: Brandi Clarke
Customer Email: davisgary@example.com
Customer Age: 45
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-11-04
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?I went to my local tech support about an hour ago and said i don't want to log I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 