Ticket ID: 6172
Customer Name: Taylor Koch
Customer Email: debbiewalker@example.org
Customer Age: 59
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-04-21
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This request must be received at the address listed below. {product_purchase},product_id{id},last_name.com. If you are unable I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 07:19:21