Ticket ID: 589
Customer Name: Matthew Martinez
Customer Email: heather15@example.net
Customer Age: 54
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-04-14
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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(Product I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:06:13