Ticket ID: 8037
Customer Name: Sheila Hunt
Customer Email: hopkinslauren@example.net
Customer Age: 29
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-12-21
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

If you have any questions regarding your password and are seeing this message, please contact This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 05:09:25