Ticket ID: 3538
Customer Name: Eric Campos
Customer Email: bennettmiguel@example.com
Customer Age: 62
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-10-06
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Courtney says it's been two weeks. She says.

[23:46:27]SAY: James Fury/MollyKristoph : No I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 