Ticket ID: 6383
Customer Name: Johnny Herring
Customer Email: dustin19@example.com
Customer Age: 59
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-07-04
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 