Ticket ID: 511
Customer Name: Michael Odonnell
Customer Email: zobrien@example.net
Customer Age: 68
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-07-10
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Product purchased using product, code or a third-party service is no longer available. You can purchase a separate item.

The purchase confirmation will I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-05-31 23:01:22