Ticket ID: 1517
Customer Name: Kaylee Watson
Customer Email: brianhart@example.org
Customer Age: 50
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-12-26
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

When I get a new one I'm going to give it to the one that was bought by me on Etsy

Can I ask for refund by e I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 