Ticket ID: 1057
Customer Name: David Hicks
Customer Email: rholt@example.org
Customer Age: 30
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2020-02-09
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :)

The next step in purchasing is setting up a package of materials. To do this:

Open your package from the home automation menu. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 