Ticket ID: 3984
Customer Name: Ashley Daniels
Customer Email: pfitzpatrick@example.com
Customer Age: 21
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-10-06
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have a message from my supplier saying that the product you purchased is not compatible with this product. Please help me fix it.

Rated 5 out of 5 I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 