Ticket ID: 6164
Customer Name: Eric Lopez
Customer Email: josewalsh@example.org
Customer Age: 38
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-12-03
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? My {products_ I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 06:02:07