Ticket ID: 822
Customer Name: James Johnston
Customer Email: marie76@example.com
Customer Age: 29
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-07-19
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please, if possible, buy the {product_for_all}. Please, if possible, sell the {product_for_all}. If you can't, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Up approach today find husband key home part.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 14:57:35