Ticket ID: 2387
Customer Name: Annette Morales
Customer Email: cindy50@example.com
Customer Age: 27
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-04-18
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I could use a few more people for the project... Thank you! --@Brick

Brick is an open source software, and we are currently working I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 