Ticket ID: 2162
Customer Name: Eric Smith
Customer Email: kellyfoster@example.org
Customer Age: 49
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-07-22
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?I need to have the same as the one I purchased from the previous seller. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 