Ticket ID: 4921
Customer Name: Lisa Douglas
Customer Email: lisa08@example.net
Customer Age: 68
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-06-06
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

To add to your cart, please enter your address, and click Add. To cancel the event please use the cancel button.

If you want to I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 