Ticket ID: 4074
Customer Name: Robert Collins
Customer Email: cuevaslisa@example.net
Customer Age: 35
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-07-01
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.

Sierra Designs, I'll be happy to work with you. Thank you.

My only complaint is that the quality of the product I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 