Ticket ID: 3172
Customer Name: Paula Vasquez
Customer Email: meyerjohn@example.net
Customer Age: 36
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-01-02
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

The next step is I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 