Ticket ID: 5702
Customer Name: Andrew Rios
Customer Email: charlottefranklin@example.net
Customer Age: 34
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-01-16
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? (To: lmao)

The reason I couldn't use these I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 