Ticket ID: 2621
Customer Name: Sara Miles
Customer Email: freemandaniel@example.org
Customer Age: 67
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-12-21
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

I can try to I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 