Ticket ID: 4672
Customer Name: Savannah Torres
Customer Email: vangdonald@example.net
Customer Age: 53
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2020-05-21
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The product will then be placed on the same line of purchase as other products.

Please don't ask a single thing.

All items are I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 