Ticket ID: 5294
Customer Name: Jessica Pierce
Customer Email: angieyoung@example.net
Customer Age: 24
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-04-03
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

I'll show you I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 07:02:06