Ticket ID: 6013
Customer Name: Robin Calhoun
Customer Email: enorris@example.org
Customer Age: 27
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-02-18
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Thank you.

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I have had this device for about 6 months.


I I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 12:10:45