Ticket ID: 5326
Customer Name: Mrs. Dominique Bryan
Customer Email: mhenson@example.com
Customer Age: 64
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2021-03-31
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact us to request a refund. This could be a technical issue after you Rapport.

3. Don't use in China, please follow us This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 