Ticket ID: 2886
Customer Name: Nathan Blankenship
Customer Email: tammy63@example.com
Customer Age: 34
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-01-19
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've had this on. It doesn't just pop out of my car into the trash, but falls out of my glove area. I have had this out of I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 