Ticket ID: 77
Customer Name: Matthew Scott
Customer Email: brookeross@example.net
Customer Age: 18
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-06-30
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've got a customer who has sent me a $25 invoice! I want to know if this will correct this.

I just downloaded the demo and I I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 