Ticket ID: 1565
Customer Name: Fernando Graham
Customer Email: jennifermyers@example.org
Customer Age: 36
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-05-22
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? {product_purchased} {product_purchased} I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 