Ticket ID: 5213
Customer Name: Henry Daniels
Customer Email: calvinwright@example.net
Customer Age: 37
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-03-04
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If you have already purchased a product and have a link, the product will be available, but the link has not been marked as purchased and the link does I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:31:12