Ticket ID: 6628
Customer Name: Nicholas White
Customer Email: melody74@example.net
Customer Age: 20
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-11-12
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please note: this is a product available only to US military residents. We are also offering refunds (no credit), if you need to go buy from us. Please I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 12:24:43