Ticket ID: 4929
Customer Name: Justin Blevins
Customer Email: mgutierrez@example.net
Customer Age: 40
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-08-17
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? First of all, enable the I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 