Ticket ID: 6423
Customer Name: Gary Johnson
Customer Email: pauldalton@example.com
Customer Age: 67
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-12-03
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1) Close 1) Close + Return 1) Close + Return 2) Close + Return (2) Close + Return (2)(3) Close + Return 3 I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 22:13:10