Ticket ID: 476
Customer Name: Matthew Wilson
Customer Email: wilsondavid@example.org
Customer Age: 45
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-06-28
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Purchased items on this list are non-refundable and cannot be returned, exchanged or held. Please call 311 for details.

These I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 