Ticket ID: 7966
Customer Name: Jason Davies
Customer Email: burchmackenzie@example.com
Customer Age: 68
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-05-14
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In fact, if this is you, I would appreciate it, but it'll require a lot of time. I've always had bad results using IKEA, I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 05:24:40