Ticket ID: 6097
Customer Name: Heather Weiss
Customer Email: daniel47@example.net
Customer Age: 65
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-11-02
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

To resolve I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 