Ticket ID: 785
Customer Name: Jeffrey Green
Customer Email: sellerstara@example.com
Customer Age: 43
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-09-26
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? By using the free I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 14:46:43