Ticket ID: 1801
Customer Name: Stephanie Gutierrez
Customer Email: ronaldrichards@example.org
Customer Age: 55
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-01-15
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Scheduled:

3-5:25 PM

Stopping service

A customer has just complained that there has been a failure in I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 19:36:54