Ticket ID: 1380
Customer Name: Melinda Ortiz
Customer Email: derrick12@example.com
Customer Age: 19
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-10-04
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your time and please help me solve this issue.

[{"id":0, "title": ["MULTI2-X-T This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 