Ticket ID: 6950
Customer Name: Rebecca Hodge
Customer Email: veronica13@example.com
Customer Age: 52
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-03-15
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If your exclusion is intentional, please notify me and I'll try and fix that issue. I will not re-offer the item. I understand you're wondering, I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 