Ticket ID: 3254
Customer Name: Charlene Taylor
Customer Email: gdavis@example.net
Customer Age: 64
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-12-14
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 