Ticket ID: 3841
Customer Name: Rodney Norton
Customer Email: edward21@example.org
Customer Age: 21
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-08-01
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

You have no rights in this situation. For more information, refer to your Account Management I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 17:53:54