Ticket ID: 3358
Customer Name: Colin Ryan
Customer Email: stewartsteven@example.net
Customer Age: 38
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2020-04-01
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

- Thanks for your input!

- If you want to try a new product, enter as much information for you as you know how to get it I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:14:09