Ticket ID: 3192
Customer Name: Jennifer Hanson
Customer Email: susanwhite@example.com
Customer Age: 44
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-07-09
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I also cannot see a product ID. My I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Gun mind nice station.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 11:53:08