Ticket ID: 5501
Customer Name: Aaron Norris
Customer Email: michaelbarbara@example.net
Customer Age: 62
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-01-02
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist.

3. What

4. What's the problem? I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 09:33:54