Ticket ID: 1771
Customer Name: Matthew Jimenez
Customer Email: aaron89@example.com
Customer Age: 67
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-09-24
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

There are several possible fixes. The first solution is to restart and upgrade the The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-05-31 23:10:12