Ticket ID: 750
Customer Name: Lauren Diaz
Customer Email: meyerstravis@example.org
Customer Age: 41
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-12-19
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I'm having an issue with the "The purchase will be cancelled if the product is not purchased yet". Please assist. (2 hours)

I This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 