Ticket ID: 223
Customer Name: Renee Brown
Customer Email: yhunter@example.com
Customer Age: 64
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-02-05
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I have done everything right, and it's I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-05-31 23:24:53