Ticket ID: 7081
Customer Name: Wayne Bradley
Customer Email: ramosronald@example.net
Customer Age: 39
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-01-31
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

14.1: If the product description is "I wanted to buy the same thing at work", a screenshot is sent out via email for all of available I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 