Ticket ID: 6762
Customer Name: Scott Colon
Customer Email: ochandler@example.com
Customer Age: 51
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-03-02
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I don't live in the United States, so I will just try my best to resolve and try to send as much as I can to the correct person or store I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 22:31:55