Ticket ID: 782
Customer Name: Angela Johnson
Customer Email: blankenshipkristina@example.net
Customer Age: 55
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-02-14
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 