Ticket ID: 8012
Customer Name: Thomas Price
Customer Email: molinajames@example.com
Customer Age: 64
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-06-08
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? It's a quick fix.

I'm using a new laptop with Intel I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 04:36:44