Ticket ID: 2024
Customer Name: Alan Garcia
Customer Email: bscott@example.org
Customer Age: 22
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-04-07
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In the example below, my product is $9.95. I am not interested in your refund. I have tried my best to fix the customer and I have I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 