Ticket ID: 1940
Customer Name: Evan Medina
Customer Email: douglas54@example.com
Customer Age: 20
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-07-25
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

I cannot provide any further support but to my best knowledge, this system This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-05-31 22:56:10