Ticket ID: 7505
Customer Name: Dana Jones
Customer Email: ramseyantonio@example.org
Customer Age: 20
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-01-06
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


- The price will be for 10% OFF for the first six months & $2.50 for the full year.

- Price may vary upon I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 