Ticket ID: 3687
Customer Name: Steven Johnson
Customer Email: fmorgan@example.com
Customer Age: 37
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-06-28
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.!!!!!! The reason that you think I'm not understanding the message is because I am NOT being compensated for the merchandise when I bought with your funds. My I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 05:04:22