Ticket ID: 1012
Customer Name: Andrew Moore
Customer Email: ramossteven@example.com
Customer Age: 47
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-10-27
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?


If this is something I don't really want to do, I've The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 07:51:51