Ticket ID: 7472
Customer Name: Denise Smith MD
Customer Email: susan14@example.net
Customer Age: 42
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-03-29
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

• I received two other similar products from you.

• I didn't get a response like this after I started using it, so it was a I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 04:33:18