Ticket ID: 2910
Customer Name: Linda James
Customer Email: jennifer40@example.org
Customer Age: 62
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-02-13
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for reporting it, I will try my best not to get caught in traffic... if it turns out I am right, I will be able to return this I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 