Ticket ID: 506
Customer Name: Justin Park
Customer Email: sheltongary@example.org
Customer Age: 33
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-04-09
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If we can't keep this up, and the supplier can't figure this out, we should have sent something in this particular order right away. Sorry for the inconvenience I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 03:26:15