Ticket ID: 121
Customer Name: Anthony Harding
Customer Email: zachary60@example.net
Customer Age: 56
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-03-11
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If there's a way to get this up, please let me know. Thanks!

Rated 5 out of 5 by Mimi from Amazing product Awesome, great I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 18:02:19