Ticket ID: 8173
Customer Name: Tanya Meyer
Customer Email: iherrera@example.com
Customer Age: 26
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-03-22
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?

• For the most part, it's been pretty easy to I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 15:35:45