Ticket ID: 6864
Customer Name: James Thompson
Customer Email: leethomas@example.org
Customer Age: 62
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-02-06
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

First, run the same app and select the "Change the data you want I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 