Ticket ID: 4379
Customer Name: Cathy Rodriguez
Customer Email: sbuchanan@example.net
Customer Age: 46
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-08-06
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I want to install Microsoft-made games that I can play on my computer on I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Physical scientist home since.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 00:52:19