Ticket ID: 5681
Customer Name: Austin Thomas
Customer Email: michaellutz@example.com
Customer Age: 20
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-02-08
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

[...] I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 08:21:01