Ticket ID: 6387
Customer Name: Victoria Chapman
Customer Email: bvillanueva@example.org
Customer Age: 56
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-08-25
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

There are two things you may need to figure out to resolve the network I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 