Ticket ID: 4498
Customer Name: Micheal Diaz
Customer Email: michael18@example.com
Customer Age: 67
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-11-01
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have any questions, please send an email to support.lucky@gmail.com if you have any information about the product(s) sold and we I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Mother live husband want send.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 18:23:01