Ticket ID: 3268
Customer Name: Austin Nelson
Customer Email: bobyoder@example.com
Customer Age: 55
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-08-15
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Budget star record animal wide major.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 16:59:59