Ticket ID: 5306
Customer Name: Kathleen Martinez
Customer Email: farmerchad@example.net
Customer Age: 34
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-12-02
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

How can I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 06:50:24