Ticket ID: 1688
Customer Name: Nicolas Jones
Customer Email: allenjones@example.net
Customer Age: 52
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-10-31
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Thank you. - The following change is not available in The Binding of I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 