Ticket ID: 5677
Customer Name: David Lawrence
Customer Email: dking@example.org
Customer Age: 24
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-01-04
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {Product} is now [v5.0]

1255 Add some new items. If you get a bug report about a typo, please report it I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 05:14:58