Ticket ID: 1650
Customer Name: Fernando Diaz
Customer Email: fweaver@example.com
Customer Age: 27
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-12-17
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

Click here to update your Flash Player or watch this video. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Sit where finish may.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 04:41:26