Ticket ID: 3114
Customer Name: Brian Brock
Customer Email: brian51@example.com
Customer Age: 38
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-07-31
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Please use as much care and diligence as I can. Thanks,

I I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Easy tonight skill require medical evidence.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 10:57:24