Ticket ID: 1404
Customer Name: John Goodman
Customer Email: gonzalezpaul@example.org
Customer Age: 24
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-01-27
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

(This will send an unsolicited payment without the correct information. We'll get it back.) I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 