Ticket ID: 5638
Customer Name: Allison Morales
Customer Email: trevor24@example.com
Customer Age: 69
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-04-19
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the product is not available in your country, it may be difficult to find it back. Please call 518-895-1150 or e-mail I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 