Ticket ID: 3663
Customer Name: Dana Cruz
Customer Email: nataliesummers@example.org
Customer Age: 21
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-11-05
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 10:15:52