Ticket ID: 8014
Customer Name: Nathaniel Dixon
Customer Email: peckhaley@example.net
Customer Age: 36
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-04-19
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

6. I'm receiving an error message saying that it looks like the product was bought before, not before, you're getting the product. If this is I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 