Ticket ID: 7974
Customer Name: Oscar Miller
Customer Email: jerryhobbs@example.com
Customer Age: 54
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-11-21
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I'm not sure what I should do as I already sold it to a man on an empty couch, and if I can get my inventory back as promised I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 