Ticket ID: 2351
Customer Name: Charles Brown
Customer Email: spencer68@example.com
Customer Age: 35
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-07-15
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

If not, you can call your account manager or contact their local system support. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 