Ticket ID: 4149
Customer Name: James Martinez
Customer Email: chadoliver@example.org
Customer Age: 61
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-04-07
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

To get the device This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Sense special safe dog.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 08:16:01