Ticket ID: 1579
Customer Name: Brian Crane
Customer Email: michaelrandall@example.com
Customer Age: 39
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-01-19
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's ok for me to do my part to make the product in a way so that it's easy to understand and be loved. It's not just my opinion I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 20:52:49