Ticket ID: 2209
Customer Name: Aaron Chavez
Customer Email: jjackson@example.com
Customer Age: 35
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-06-15
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? If I am using a USB to Mac device, will it be able to recover data? No, I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 21:59:40