Ticket ID: 5325
Customer Name: Ariel Carr
Customer Email: omorrison@example.com
Customer Age: 26
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-12-02
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please note: these items may take several weeks to arrive, if you wait long enough, and they may need to be used in a few weeks after your This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 