Ticket ID: 1852
Customer Name: James Santos
Customer Email: aaron49@example.org
Customer Age: 22
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-08-16
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I have purchased an {product_purchased}. Please assist.

This product is not available for purchase. To access the sales list, log I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 