Ticket ID: 2224
Customer Name: Joshua Gonzales
Customer Email: sandra78@example.com
Customer Age: 31
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-01-27
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? To solve the issue run your script in a terminal window and type the following This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 17:47:59