Ticket ID: 7552
Customer Name: Dr. Cameron Horton
Customer Email: danasantana@example.net
Customer Age: 27
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-03-03
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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Other description is empty

Bookmark it: I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 04:08:08