Ticket ID: 2726
Customer Name: Brandon May
Customer Email: careyjay@example.com
Customer Age: 70
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-12-10
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

We will now have to take the $14 and give him 100% of the order. As you will be able to see if the $14 is enough I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 11:59:32