Ticket ID: 2552
Customer Name: Daniel Harris
Customer Email: apaul@example.com
Customer Age: 65
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2020-10-01
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.

B.

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I I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 09:18:39