Ticket ID: 7416
Customer Name: Julia Hendricks
Customer Email: deleoncory@example.com
Customer Age: 52
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-08-14
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

My questions are no different. Please send them to info@sugarbeer.com, via: info@sugarbeer.com and follow up on I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 