Ticket ID: 1881
Customer Name: Jason Taylor
Customer Email: johndougherty@example.org
Customer Age: 37
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-07-15
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

(6) If the customer's name or ID is not on the Product Status Form, there may be an error resulting from a failure to provide customer ID I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 