Ticket ID: 7854
Customer Name: Stephen Johnson
Customer Email: davissamantha@example.org
Customer Age: 28
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-02-17
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

5/25/2007 @ 7:22 AM - $22.99 All items returned within 7 days will be responsible for the charge to the retailer. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 