Ticket ID: 5661
Customer Name: Robin Lopez
Customer Email: kelly21@example.net
Customer Age: 38
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-03-25
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

3. Use the promo code to get 100% off from Newegg.com and every subsequent purchase of $49 or more.

4. No I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 