Ticket ID: 185
Customer Name: Stephanie Moore
Customer Email: ztaylor@example.net
Customer Age: 29
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-10-17
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1. You have an offer to pay 1% off the price. 2. You have an offer to pay 1% off the price. 3. You have an I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 13:47:59