Ticket ID: 3911
Customer Name: Kimberly Doyle
Customer Email: jenniferrogers@example.org
Customer Age: 18
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-02-09
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? After a hard reset, can I return the screen from the reset and restart it The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Would expert education radio item.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 05:36:27