Ticket ID: 8463
Customer Name: Shelby Douglas
Customer Email: rhendrix@example.net
Customer Age: 49
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-10-21
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

You were able to purchase the product at the store.

Please report any problems you can.

Sorry, there are no items for purchase. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-02 00:36:18