Ticket ID: 6533
Customer Name: Jonathan Fox
Customer Email: donnadodson@example.com
Customer Age: 58
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-07-07
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If you see it, please report it to the right. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 