Ticket ID: 8257
Customer Name: Dana Williams
Customer Email: obrienstacie@example.com
Customer Age: 24
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2020-12-28
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?

My {product_purchased} failed to install the update, and the new version I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:53:37