Ticket ID: 5835
Customer Name: Erika Ford
Customer Email: benjamin16@example.net
Customer Age: 36
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-11-20
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you."

The complaint was filed after a man was allegedly beaten by police during a search of his home in Pune. The man, who said he I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 03:46:38