Ticket ID: 3903
Customer Name: Samantha Perez
Customer Email: parkertammy@example.org
Customer Age: 51
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-02-10
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?Thanks I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 