Ticket ID: 672
Customer Name: David Hernandez
Customer Email: nataliejohnson@example.com
Customer Age: 41
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-08-24
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.. We won't be happy about this.


I really don't want for this to happen.


We also don't really know how to go about I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 16:32:07