Ticket ID: 1912
Customer Name: Alan Ford
Customer Email: martin46@example.org
Customer Age: 64
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-10-03
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it's not working, it'll take your credit card number. Be sure to ask us for help (if there are any issues): $39


- I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 06:29:29