Ticket ID: 1345
Customer Name: Lisa Smith
Customer Email: collinscarrie@example.org
Customer Age: 44
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-04-08
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Is there a way to recover information from the product purchased?

Thank you for your interest in This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:59:34