Ticket ID: 1219
Customer Name: Allen Scott
Customer Email: derrickweiss@example.com
Customer Age: 29
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-02-07
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

* I'm not sure if this is related to the brand mentioned. I bought a brand new (no sticker) as a gift in a different store, I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 