Ticket ID: 1689
Customer Name: Michael Oconnor
Customer Email: landerson@example.com
Customer Age: 26
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-04-20
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? {the box is too small} It was opened. It feels a little heavy I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:46:18