Ticket ID: 2220
Customer Name: Robert Trevino
Customer Email: bryan03@example.com
Customer Age: 50
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-07-10
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

Go to Settings -> Data Protection -> Policies -> Application Protection

And when I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 11:14:54