Ticket ID: 332
Customer Name: James Price
Customer Email: alecleonard@example.net
Customer Age: 49
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-07-09
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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// </ I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 00:05:16