Ticket ID: 2157
Customer Name: Patty Lewis
Customer Email: heather27@example.org
Customer Age: 28
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-11-25
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

Unfortunately, the resolution of the video is actually much lower than my video I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 