Ticket ID: 6491
Customer Name: Robert Malone
Customer Email: george15@example.net
Customer Age: 70
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-09-24
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. When I first set it up as a standard I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 