Ticket ID: 1076
Customer Name: Monica Mathews
Customer Email: amandacain@example.org
Customer Age: 59
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-01-24
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

If it's locked, will it be able to see my purchases?

If I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 08:59:18