Ticket ID: 6285
Customer Name: Joshua Obrien
Customer Email: zcalderon@example.net
Customer Age: 27
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-08-02
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

There are I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 09:38:57