Ticket ID: 4899
Customer Name: Sarah Williamson
Customer Email: nicole08@example.org
Customer Age: 31
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-07-10
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

This does not appear to be an issue. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 