Ticket ID: 1887
Customer Name: Carol Gallagher
Customer Email: christopher34@example.net
Customer Age: 59
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-10-04
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Instead set quite just.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 03:24:53