Ticket ID: 4528
Customer Name: Stephen Thompson
Customer Email: hesterjeanette@example.org
Customer Age: 51
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-09-15
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [6:44 PM] [Server thread/WARN] [JKCRUT2] This item have been removed from the game. It may have been removed I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 