Ticket ID: 2445
Customer Name: Julia Haynes
Customer Email: kevinwarren@example.com
Customer Age: 67
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-03-28
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The product is still available. Please assist. Please assist.

Notification: Please assist with this order. The package is ready to ship at 1 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 19:57:05