Ticket ID: 4083
Customer Name: Kimberly Strong
Customer Email: aruiz@example.net
Customer Age: 24
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-06-16
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This should correct a problem like this." "Thank you. My name is Mark." "Mark, and I'm your customer and I have been contacting you about this I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 