Ticket ID: 5903
Customer Name: Rebecca Bryant
Customer Email: vrodriguez@example.com
Customer Age: 61
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-07-09
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll have you notified soon."


The second complaint I have is that my app does not update to a new version of Android, and my apps do not I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 06:10:16