Ticket ID: 1893
Customer Name: Veronica Moore
Customer Email: stephenbryant@example.com
Customer Age: 65
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-08-09
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (and that is why I'm saying this because I've seen a lot of emails from people explaining their problems.)

The product and the customer don't exist I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 