Ticket ID: 4164
Customer Name: Amanda Flores DVM
Customer Email: rtaylor@example.org
Customer Age: 29
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-08-21
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I'm having an issue with the {product_purchased}. Please assist. I have a customer here, I can now use {product_p I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 