Ticket ID: 5990
Customer Name: Dillon Marshall
Customer Email: emilywilliams@example.org
Customer Age: 40
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-04-09
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 12:27:13