Ticket ID: 6566
Customer Name: Summer Vaughn
Customer Email: brookspamela@example.org
Customer Age: 36
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-04-08
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 23:39:20