Ticket ID: 845
Customer Name: Robert Cardenas
Customer Email: jrichmond@example.com
Customer Age: 28
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-05-26
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 