Ticket ID: 2926
Customer Name: Sara Martinez
Customer Email: freemankimberly@example.org
Customer Age: 32
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-09-15
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thanks! It doesn't affect your products yet... There seems to be a glitch I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 