Ticket ID: 603
Customer Name: Jamie Nelson
Customer Email: cody03@example.org
Customer Age: 41
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-02-13
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please feel free to contact me at [email protected]. Thank you. $15-40 is for new products and services only. It is not sale-priced or I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 17:24:36