Ticket ID: 3499
Customer Name: Jeffery Fox
Customer Email: dalton56@example.com
Customer Age: 37
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-09-17
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

The software that runs I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 22:34:07