Ticket ID: 961
Customer Name: Michael Dudley
Customer Email: christopheryoung@example.net
Customer Age: 48
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-10-09
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's a good value.

- My company will not ask for you to take on any kind of product

In order to send money through Bitcoin, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 11:29:43