Ticket ID: 2813
Customer Name: David Lam
Customer Email: frosterin@example.net
Customer Age: 64
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-05-21
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Please also help me with further problems like the {productID} has been changed.

I'm having an issue with the {product_purchased I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 