Ticket ID: 5205
Customer Name: Tiffany Mcfarland
Customer Email: barronlee@example.net
Customer Age: 28
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-11-23
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I know I didn't log in to this game then or when, and I haven't I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 