Ticket ID: 1972
Customer Name: Richard Bridges
Customer Email: thomasmedina@example.net
Customer Age: 59
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-09-29
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?

[Update] An external service has managed to scrape all of I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 08:17:01