Ticket ID: 4856
Customer Name: Russell Lopez
Customer Email: proctorelizabeth@example.org
Customer Age: 66
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-08-04
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

Once the credit card is credited against my account, you'll be warned about any I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 11:16:05