Ticket ID: 5086
Customer Name: David Hamilton
Customer Email: danieltorres@example.com
Customer Age: 57
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-11-30
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please understand that we do not guarantee the durability of any product purchased through the service. Although the product has all specifications, service providers are responsible for ensuring that I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 