Ticket ID: 5904
Customer Name: Julie Escobar
Customer Email: fmartin@example.org
Customer Age: 28
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-08-16
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?


I'm experiencing a software bug in the {product_p I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 09:55:17