Ticket ID: 6105
Customer Name: Ryan Coleman
Customer Email: jameshernandez@example.net
Customer Age: 40
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-01-19
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 