Ticket ID: 6877
Customer Name: Sarah Shaw
Customer Email: ibird@example.net
Customer Age: 21
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-02-27
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Thank you.

The P.J. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 08:01:34