Ticket ID: 6855
Customer Name: Gina Wood
Customer Email: wrivera@example.com
Customer Age: 47
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-11-09
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

"As a customer of the JBL Group, the JBL Group is proud to offer customers access to our products, as well as our extensive assortment of I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 11:17:03