Ticket ID: 3770
Customer Name: John Garcia
Customer Email: nancy80@example.net
Customer Age: 67
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-09-16
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

A service such as This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Miss security tend young stage.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 09:20:13