Ticket ID: 7629
Customer Name: Kevin Ortiz
Customer Email: amy62@example.net
Customer Age: 33
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-07-30
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? There are 2 main options to try:

I have an AMD Radeon 5 I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 23:10:49