Ticket ID: 6116
Customer Name: Victor Todd
Customer Email: nelsonroy@example.com
Customer Age: 41
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-09-28
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Little style decade cold.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 05:10:04