Ticket ID: 4195
Customer Name: Sara Robinson
Customer Email: jessica16@example.net
Customer Age: 30
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-03-08
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


Your message is clear and direct and I won't hold it against you.


Any attempt to remove your payment by a way that I can also view I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 05:36:12