Ticket ID: 132
Customer Name: Jill Baldwin
Customer Email: stephaniefitzpatrick@example.net
Customer Age: 49
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-11-24
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the product_purchased}. Please assist. "

User Info: zerogel zerogel 3 years ago I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:57:38