Ticket ID: 8226
Customer Name: Larry Watkins
Customer Email: tina81@example.net
Customer Age: 34
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-11-19
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

Try to open a new tab in your browser after creating a new account

On I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 17:00:56