Ticket ID: 4618
Customer Name: Crystal Wiggins
Customer Email: katie88@example.com
Customer Age: 32
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2021-07-16
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The amount of product available to your cart is different from the total price. You can check your current price by clicking the "Prices" tab, or by clicking I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 10:09:42