Ticket ID: 1124
Customer Name: Justin Johnson
Customer Email: meghanwu@example.net
Customer Age: 26
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-08-17
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can check this out here.

A couple weeks ago I found a lot of my friends that were interested in the new product. So, I made my I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:08:25