Ticket ID: 6523
Customer Name: Adam Jensen
Customer Email: gary07@example.com
Customer Age: 61
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-03-31
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried different brands, brands with same brand, brands on different sizes, products I've always had that are the same, so i'm struggling, and i I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 