Ticket ID: 4330
Customer Name: Brad Thompson
Customer Email: srobinson@example.com
Customer Age: 64
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-02-25
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please tell us if there is not an issue of this type on your store. If you see something like what you see on an order and would like us I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 