Ticket ID: 5098
Customer Name: Gabriel Gallegos
Customer Email: anthonymatthews@example.org
Customer Age: 62
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-05-01
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? If so, how do you fix the problem?

Is this The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 