Ticket ID: 65
Customer Name: David Smith
Customer Email: jacob67@example.net
Customer Age: 61
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-08-02
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm working around this problem by switching off I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 