Ticket ID: 7264
Customer Name: Mary Harris
Customer Email: aprilvalencia@example.com
Customer Age: 56
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-04-19
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.

What should I do about it and I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Push news visit talk.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 10:36:18