Ticket ID: 3466
Customer Name: Heidi Powell
Customer Email: michaelconrad@example.net
Customer Age: 59
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-10-19
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

If you've tried it, I'd love to hear ideas! I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 