Ticket ID: 6379
Customer Name: Diamond Smith
Customer Email: jason84@example.com
Customer Age: 37
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-01-03
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I have 3 devices:

An iPhone, iPad, iPad, and Windows Phone 8/10.

I don't have a camera, I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 