Ticket ID: 1196
Customer Name: Jessica Brown
Customer Email: oscar83@example.net
Customer Age: 29
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2021-08-10
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you are seeing this message, please contact Customer Service.

This product(s) were bought "as is" and received in the order placed. If I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 