Ticket ID: 6923
Customer Name: Lynn Scott
Customer Email: ghernandez@example.com
Customer Age: 63
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2020-11-07
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Open the router you wish to troubleshoot: 192.168.1. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 18:31:38