Ticket ID: 7903
Customer Name: Daniel Williams
Customer Email: bgraham@example.net
Customer Age: 58
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-06-08
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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SUMMARY OF THE INVENTION This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 