Ticket ID: 4626
Customer Name: Nicole Moran MD
Customer Email: joshua18@example.net
Customer Age: 28
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-02-03
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can't confirm the exact value of the item by asking your name, but I have a question."

The response comes from an email sent to staff from I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 14:33:54