Ticket ID: 1372
Customer Name: Daniel Carter
Customer Email: darin95@example.org
Customer Age: 23
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-02-04
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:26:09