Ticket ID: 7977
Customer Name: Sharon Johnson
Customer Email: nhoward@example.com
Customer Age: 44
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-04-06
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


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Sorry I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 