Ticket ID: 4115
Customer Name: Kirsten Pruitt
Customer Email: crystal13@example.com
Customer Age: 70
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-03-30
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

4) I need to add the {product_purchased} to the "preordered items" column, so it must go before "preordered The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 19:22:11