Ticket ID: 1538
Customer Name: Kelli Wheeler
Customer Email: kalexander@example.com
Customer Age: 48
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-10-07
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

If there aren't, then there is always one! As I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 