Ticket ID: 1456
Customer Name: Sandra Perez
Customer Email: escobarbrooke@example.org
Customer Age: 55
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-08-18
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please, I need to know for what? (Sorry, don't have the URL yet, but it's not too bad).

If this issue doesn't I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 