Ticket ID: 3429
Customer Name: Alicia Lane
Customer Email: omartinez@example.com
Customer Age: 50
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-06-10
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Thank you.

-Mark I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 