Ticket ID: 3730
Customer Name: Alexis Savage
Customer Email: amy29@example.org
Customer Age: 43
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-04-19
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The device must be powered by an operating system, it must be charged first, and it uses an unplugged USB charging system.


Do I I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:50:19