Ticket ID: 4194
Customer Name: Thomas Forbes
Customer Email: evan98@example.com
Customer Age: 26
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-11-15
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We are not getting this! Please assist us. {purchase_type} is a combination of {product_id} and the order amount.


If I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 