Ticket ID: 6555
Customer Name: Paul Clark
Customer Email: bhernandez@example.org
Customer Age: 54
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-07-10
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

A: Sorry, the {product_purchased}. It is required that an additional order be placed on a product.

B: You have I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 