Ticket ID: 459
Customer Name: Dana Flowers
Customer Email: baileyjohn@example.net
Customer Age: 58
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-07-13
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? If so please send a message and I'll investigate. Can you explain I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Should herself usually officer outside while issue.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 21:18:05