Ticket ID: 8076
Customer Name: Christopher Green
Customer Email: williamwilliams@example.net
Customer Age: 58
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-07-14
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If there is no item from my etsy shop, please let me know here on steam and ask that I do a refund or exchange.

If I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-02 00:28:24