Ticket ID: 181
Customer Name: Jeff Hart
Customer Email: johnsonjennifer@example.net
Customer Age: 60
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-11-17
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Any ideas on how to fix this? Any I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 03:33:53