Ticket ID: 1397
Customer Name: Grace Scott
Customer Email: jessica01@example.org
Customer Age: 55
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-11-07
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

Network troubleshooting can be very tedious, especially if the device you try I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 