Ticket ID: 5051
Customer Name: Sarah Watson
Customer Email: kaitlyngarcia@example.org
Customer Age: 26
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-07-26
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[13:29:29]SAY: Guzon Ganbeludo/Ghetsys : That's awesome. I'll let you know when I This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 02:53:35