Ticket ID: 2379
Customer Name: Angela Rodriguez
Customer Email: smithdenise@example.net
Customer Age: 50
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-06-12
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

Step 10 I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Wait standard card arrive beat which.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 08:01:35