Ticket ID: 246
Customer Name: Andrea Wood
Customer Email: erica00@example.net
Customer Age: 55
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-04-07
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Thank you for your support.

Best Regards,

Michael

I've been using the product for 2 months. I've bought it I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 04:19:28