Ticket ID: 4863
Customer Name: Kelly Dunn
Customer Email: brucespencer@example.org
Customer Age: 30
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-12-09
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The seller is selling to a person with a valid state number from a credit card. We recommend you obtain a phone number to call the seller.

There's I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 