Ticket ID: 7688
Customer Name: Gregory George
Customer Email: robertdavid@example.org
Customer Age: 20
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-09-10
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I have a free-of-charge $30 device and just need a way I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 