Ticket ID: 5825
Customer Name: Tiffany Hicks
Customer Email: warrenwilliam@example.org
Customer Age: 18
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2020-02-26
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? This page is going I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 