Ticket ID: 4760
Customer Name: Adrian Curry
Customer Email: mckinneyrachel@example.com
Customer Age: 23
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-11-23
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 19:54:58