Ticket ID: 1137
Customer Name: James Anderson
Customer Email: erica33@example.com
Customer Age: 52
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-02-14
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[30:30:33]SAY: Fiz Bump/Uncle Bourbon : Fiz is using an old game of the night - all the I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 07:53:44