Ticket ID: 1192
Customer Name: Melissa Bruce MD
Customer Email: rcox@example.net
Customer Age: 23
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-03-13
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please use the email address I provided for them, where applicable.

If you're not sure I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 