Ticket ID: 2039
Customer Name: Joshua Harper
Customer Email: ilove@example.net
Customer Age: 59
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-10-30
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll be out on the roads tomorrow, so hopefully I can get in-hand here." "Please tell me about the {product_purchased}. The I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 