Ticket ID: 7564
Customer Name: Sheryl Smith
Customer Email: jmartinez@example.com
Customer Age: 35
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-01-28
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It may be difficult, but they are not perfect. Any support you can provide is appreciated. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 10:07:24