Ticket ID: 7339
Customer Name: Devin Moore
Customer Email: graykayla@example.org
Customer Age: 61
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-09-22
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?

Answer: After re-downloading the program, I lost the {product_purch I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 13:28:06