Ticket ID: 8095
Customer Name: Jennifer Graves
Customer Email: rebecca65@example.org
Customer Age: 53
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-10-18
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I see that you've bought one of my other products (the Materia Materia) and can receive a refund only. Please send you a I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 15:25:53