Ticket ID: 4727
Customer Name: Jackie Hunter
Customer Email: erin56@example.net
Customer Age: 27
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-05-24
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?


I have an online account. I have already changed the user information from my account I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 