Ticket ID: 5737
Customer Name: Kimberly Porter
Customer Email: eross@example.org
Customer Age: 70
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-11-26
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? This is when I get a call saying...I need a phone number and a PIN or something I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Before class until property writer.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 21:12:19