Ticket ID: 1508
Customer Name: Daniel Anderson
Customer Email: scott63@example.net
Customer Age: 21
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-04-01
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

My {product_purchased} is making strange noises and not I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 02:12:17