Ticket ID: 1157
Customer Name: Robin Hill
Customer Email: taylorcynthia@example.org
Customer Age: 59
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-11-26
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? - - - - - - - - - - --> I hope this is an I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 06:53:15