Ticket ID: 7367
Customer Name: Heather Lyons
Customer Email: fhahn@example.com
Customer Age: 63
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-04-10
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

Login

{product_purchased} ( http://imgur.com/ I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 21:18:47