Ticket ID: 7004
Customer Name: Ronald Miller
Customer Email: gwashington@example.com
Customer Age: 69
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-12-24
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:37:25