Ticket ID: 1094
Customer Name: James Sosa
Customer Email: jenniferburns@example.org
Customer Age: 34
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-10-26
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

Click here to find out and see if it's working.

To get I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 11:16:42