Ticket ID: 3185
Customer Name: Robin Huff
Customer Email: matthewmiller@example.com
Customer Age: 56
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-08-30
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? The lock button on my iPhone is locked and I have some issues logging in. You can fix I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 02:05:00