Ticket ID: 3574
Customer Name: Lisa Hayes
Customer Email: thompsonthomas@example.net
Customer Age: 48
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-11-21
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

Step 6 and Steps 7 through 11: Recover my account before you make a move I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 