Ticket ID: 1929
Customer Name: Jack Velazquez
Customer Email: flemingmichael@example.org
Customer Age: 31
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-07-13
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It's getting worse and worse and worse and I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 