Ticket ID: 7983
Customer Name: Kelly Johnson
Customer Email: crystal35@example.com
Customer Age: 32
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-07-21
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. But if you try any sort of other way I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: May subject range more.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 10:44:05