Ticket ID: 1916
Customer Name: Scott Armstrong
Customer Email: jessica36@example.com
Customer Age: 18
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-05-30
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?

If we don't have enough money, then we have to remove all I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-05-31 23:39:34