Ticket ID: 4319
Customer Name: Brianna Chambers
Customer Email: ssharp@example.org
Customer Age: 37
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-07-30
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}. I'm on the way to an official website, please help. Don't hesitate to contact me.

What happens if I This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:12:51