Ticket ID: 784
Customer Name: Karen Wheeler
Customer Email: ortegachristopher@example.net
Customer Age: 35
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-08-18
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please consider using a product from the sales.


Add this Item to My Cart I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 10:19:42