Ticket ID: 1200
Customer Name: Megan Mckinney
Customer Email: thomas22@example.com
Customer Age: 47
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-10-17
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the product is a $50 item, please refer to the information above to determine if the $50 price was reached. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 