Ticket ID: 7949
Customer Name: Paul Gonzalez
Customer Email: mcbridefrank@example.com
Customer Age: 24
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-12-08
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Sense same machine foreign modern large billion.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 10:13:16