Ticket ID: 4296
Customer Name: Tammy Garcia
Customer Email: prichards@example.net
Customer Age: 37
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-03-25
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} will be resold for the original price on this website. {product_purchased} must be purchased by the customer in I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 20:27:23