Ticket ID: 6108
Customer Name: Cheryl Huerta
Customer Email: boydbrenda@example.org
Customer Age: 37
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-03-16
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

"

If you feel you cannot use this product, please visit the Support Team.

" I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 