Ticket ID: 3942
Customer Name: Andrew Blevins
Customer Email: sreid@example.net
Customer Age: 59
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-04-13
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I used all my emails, and got the login address. How do I restore my account I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Occur trade site wrong.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 07:08:10