Ticket ID: 1425
Customer Name: Tyler Chambers
Customer Email: megan12@example.net
Customer Age: 47
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-01-06
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can call or write us at 1-888-873-1060 to request information about ordering for a new product or have it removed.

We I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 16:05:19