Ticket ID: 7458
Customer Name: Kyle Green
Customer Email: yowens@example.net
Customer Age: 56
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-06-03
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 