Ticket ID: 7706
Customer Name: Martin Davis
Customer Email: amberthomas@example.net
Customer Age: 52
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-01-15
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Thanks, I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 23:30:34