Ticket ID: 6400
Customer Name: Jennifer Jordan
Customer Email: suzanne30@example.org
Customer Age: 26
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-10-18
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

2. You may remove any new or modified or discontinued product from this list. You do NOT need to remove all new or modified products. All new products This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 