Ticket ID: 172
Customer Name: Anna Williams
Customer Email: cmartin@example.com
Customer Age: 33
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-12-11
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I understand that there's a question of which products to purchase. It's easy to say if you are in my store and can buy all or few, I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 