Ticket ID: 335
Customer Name: Tammy Stevenson
Customer Email: christopherconley@example.net
Customer Age: 63
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-04-20
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

Solution 1: You can set the screen brightness at 60 to show a I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 18:51:20