Ticket ID: 7872
Customer Name: Eileen Marquez
Customer Email: gregg42@example.com
Customer Age: 28
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-04-25
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked the code, but I'm having no problems with the {product_purchased} [10:24:05 AM] - P.S I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 17:04:30