Ticket ID: 192
Customer Name: Jesus Cross
Customer Email: petersanders@example.com
Customer Age: 57
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-10-14
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? By writing a customised application which creates a 'frequently asked questions' Inc I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-05-31 23:17:07