Ticket ID: 1386
Customer Name: Lawrence Anthony
Customer Email: jay44@example.com
Customer Age: 25
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-11-09
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I don't understand. What is the problem with the {product_purchased}. I've read that by "I don't understand. What is The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 15:15:25