Ticket ID: 4128
Customer Name: Andrew Armstrong
Customer Email: yyu@example.com
Customer Age: 62
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-05-06
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The new one was only $14.99.

So sorry but that Reckon Clydesdatter is going to be the biggest thing after the I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:05:31