Ticket ID: 4271
Customer Name: Benjamin Hanson
Customer Email: icollins@example.com
Customer Age: 18
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-11-06
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

What if the screen is flickering?

What if I can't I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 19:40:49