Ticket ID: 3692
Customer Name: Evelyn Ward
Customer Email: russelljustin@example.net
Customer Age: 20
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-11-18
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The amount on the invoice will decrease by $1. You will be given a $30 payment countermark.

You should contact the PayPal account of I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 