Ticket ID: 1405
Customer Name: Michael Ward
Customer Email: leejohn@example.com
Customer Age: 22
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-08-27
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I got a call. It doesn't respond I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 