Ticket ID: 2509
Customer Name: Brian Hayes
Customer Email: myersscott@example.net
Customer Age: 50
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-05-16
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? If something goes wrong, should anyone else install this software?


Any technical I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 