Ticket ID: 6537
Customer Name: Loretta Shepherd
Customer Email: jonesmark@example.net
Customer Age: 53
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-08-30
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 22:26:43