Ticket ID: 3003
Customer Name: Bradley Newman
Customer Email: gregory48@example.com
Customer Age: 57
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-03-10
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

- I am having a question in regards to why my payment plan is not being used due to an issue with the {product_paid} package! I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 05:29:43