Ticket ID: 152
Customer Name: Molly Wood
Customer Email: garciarebecca@example.org
Customer Age: 45
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-12-24
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Srudmell: We're sorry, I did not make the purchase. Please help. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 12:33:10