Ticket ID: 5193
Customer Name: Stephanie Rios
Customer Email: iheath@example.com
Customer Age: 28
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-02-27
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I cannot help it but to give and take care of the customer servicegans. We have an abundance of customers. We will continue to do the best job we can I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 