Ticket ID: 4328
Customer Name: Kelsey Allen
Customer Email: combselizabeth@example.net
Customer Age: 29
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-06-30
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My wallet is already in process. (This error has occurred twice!) When this error is received from the client (with the same MAC address and MAC address used in This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 08:53:04