Ticket ID: 4209
Customer Name: Sarah Weaver
Customer Email: garciachristopher@example.org
Customer Age: 32
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-09-19
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you find this issue has not yet been resolved please let me know here.

You have requested the file: [ 1.01 MB, 4.8 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 01:43:28