Ticket ID: 5187
Customer Name: Jacqueline Perez
Customer Email: uhanson@example.net
Customer Age: 63
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-06-02
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Animal student office high five soldier.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 08:55:37