Ticket ID: 6606
Customer Name: Jacob Washington
Customer Email: skinnermonique@example.com
Customer Age: 59
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-11-11
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?


We take such a detailed care and take great care in ensuring I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 09:18:11