Ticket ID: 1856
Customer Name: Andrea Patterson
Customer Email: jeffreyrowland@example.com
Customer Age: 27
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-05-16
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Purchased a product or a service?

Contact the retail store and ask to have it transferred here.

What's the refund policy you I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 04:34:09