Ticket ID: 5725
Customer Name: Christine Rush
Customer Email: andersonjohn@example.net
Customer Age: 63
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-03-23
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If this has happened, try contacting me at {name} and I'll try to resolve it.

The 'Product ID' column (CID) represents I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 