Ticket ID: 5513
Customer Name: Michael White
Customer Email: scott77@example.net
Customer Age: 22
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-04-16
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Also try clearing the cache on your router after clearing all cache/clusters.

Update /delete from the cache

Update the existing cached file. This I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 14:31:12