Ticket ID: 8437
Customer Name: Rhonda Green
Customer Email: haleymitchell@example.net
Customer Age: 59
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-09-01
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please add 1 to your checkout price. If it's only $4.99 it'll sell out. We do not want to keep out-of-date. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 05:58:44