Ticket ID: 2913
Customer Name: Shawn Rios
Customer Email: xhinton@example.net
Customer Age: 29
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-12-05
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product information for the [product] you purchased is the product number of this item. "] If you have a question about what you see is a product number I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 