Ticket ID: 7518
Customer Name: Keith Gutierrez
Customer Email: tschroeder@example.com
Customer Age: 44
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-12-25
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 