Ticket ID: 7243
Customer Name: Matthew Brown
Customer Email: eric17@example.net
Customer Age: 65
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-05-05
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

1. Use a credit card. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 20:20:50