Ticket ID: 1293
Customer Name: Kevin Mitchell
Customer Email: tharmon@example.net
Customer Age: 61
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-03-21
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Will do the same to your {product_ I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 