Ticket ID: 7829
Customer Name: Michael Rhodes
Customer Email: tanya29@example.org
Customer Age: 70
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-11-16
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - No shipping (1 to 10 days). See details below.


Returns

All purchases placed before 13th August 2013 must be received and credited within the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 03:37:33