Ticket ID: 186
Customer Name: Kaitlyn Rose
Customer Email: jamiesmith@example.com
Customer Age: 50
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-03-19
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? A. Try to use the same method as the others, but try to disable I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 