Ticket ID: 3250
Customer Name: Keith Robles
Customer Email: hopkinspamela@example.org
Customer Age: 38
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-08-24
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

Try this: I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:10:35