Ticket ID: 3485
Customer Name: Brittany Jenkins
Customer Email: hernandezkevin@example.org
Customer Age: 27
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-10-12
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The number of items being ordered is one. Please assist. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 06:26:50