Ticket ID: 7913
Customer Name: Cynthia Miller
Customer Email: santiagojoseph@example.org
Customer Age: 22
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-02-27
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

This software has been removed from the OSX Marketplace. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 16:50:28