Ticket ID: 5877
Customer Name: Julie Hamilton
Customer Email: sarahrichardson@example.org
Customer Age: 22
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-04-21
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you in getting the product back on sale by notifying us on the store checkout. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 