Ticket ID: 1304
Customer Name: Leslie Bishop
Customer Email: tjones@example.com
Customer Age: 22
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-04-03
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


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Remove I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 10:26:39