Ticket ID: 5235
Customer Name: Vanessa Bates
Customer Email: brian95@example.com
Customer Age: 63
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-02-26
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

1. This product has been rejected!

2. Please submit your email to

{product_purchased_address} with the following I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 