Ticket ID: 1863
Customer Name: Lisa Moore
Customer Email: jessicaevans@example.org
Customer Age: 53
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-02-22
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I'll be looking into it. If possible, we would recommend you remove the I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 