Ticket ID: 7524
Customer Name: Jose Jones
Customer Email: andrew47@example.com
Customer Age: 64
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-06-12
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

Step 1: Use I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Next push really.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 12:01:31