Ticket ID: 3120
Customer Name: Aaron Abbott
Customer Email: meagantorres@example.com
Customer Age: 59
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-02-22
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 