Ticket ID: 7021
Customer Name: Cynthia Wilson
Customer Email: marialucas@example.net
Customer Age: 50
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-07-10
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?

Step 1: Check my network. If it fails to connect to This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 05:48:47