Ticket ID: 3604
Customer Name: Brent West
Customer Email: robertsjoseph@example.com
Customer Age: 65
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-06-01
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please help make the shop work for you

Please help save on shipping & handling

Thank you.

Thanks.

Thank you. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 09:45:31