Ticket ID: 4156
Customer Name: Christopher Ho
Customer Email: glang@example.com
Customer Age: 23
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-12-15
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :::::::::::::::::::::::::::: :::::::::::::::::::: :::::::::::::::::::: :::::::::::::::::::: :::::::::::::::::::: :::::::::::::::::::: - All I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-05-31 23:30:12