Ticket ID: 719
Customer Name: Tracey Morrow
Customer Email: lhuynh@example.net
Customer Age: 39
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-01-29
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I have tried the following: 1) Remove PDP 0.1 for 5 I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 