Ticket ID: 5667
Customer Name: Joseph Rose
Customer Email: tammy38@example.com
Customer Age: 24
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-03-19
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 13:48:43