Ticket ID: 689
Customer Name: Gina Zimmerman
Customer Email: ksanders@example.com
Customer Age: 28
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-01-05
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you.

We want this to be a place where I can say This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: This maybe they four serious rise behind.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 06:03:31