Ticket ID: 6567
Customer Name: Norma Diaz
Customer Email: mitchell86@example.com
Customer Age: 21
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-10-29
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I don't always have the information available at the time. If you have further questions please post questions below, I'm getting to be in the middle of a great The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 07:59:22