Ticket ID: 4437
Customer Name: Shane Davila
Customer Email: charleneedwards@example.com
Customer Age: 47
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2020-07-21
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

<product_code>1.5</product_code>

2. In the event you don't get the name of the product that you I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 10:30:34