Ticket ID: 1378
Customer Name: Toni Callahan
Customer Email: craigmckenzie@example.net
Customer Age: 36
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-05-17
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

The best I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: After recent top employee apply.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 03:32:15