Ticket ID: 7468
Customer Name: Nathaniel Jones
Customer Email: karenharrison@example.com
Customer Age: 58
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-03-24
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

1 Clean 2 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:27:12