Ticket ID: 1643
Customer Name: Jennifer Morgan
Customer Email: williamandrews@example.net
Customer Age: 32
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-09-05
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */

If you have more than 2-byte digits, create a new string, add the "1/12" into each digit field and pass the output I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 06:08:18