Ticket ID: 5927
Customer Name: Becky Johnson
Customer Email: cynthia77@example.com
Customer Age: 39
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-04-15
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know there are some other devices out there, but this is like taking an order for a brand new car and I've had to replace the top cap. And The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 