Ticket ID: 1141
Customer Name: Ashley Sutton
Customer Email: jason76@example.com
Customer Age: 46
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-06-11
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The app was originally meant to be a one-time purchase, but some users had problems with it. The app was supposed to be a regular purchase, I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 