Ticket ID: 3072
Customer Name: Amy Miller
Customer Email: brian21@example.org
Customer Age: 60
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-05-24
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

• There were no purchases made from this store at the last minute. Please continue to view your purchase as expected.

• Please consider a full refund I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 02:32:22