Ticket ID: 4086
Customer Name: Bryan Perez
Customer Email: xcuevas@example.org
Customer Age: 52
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-05-19
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:39:30