Ticket ID: 3345
Customer Name: Richard Williams
Customer Email: cpeterson@example.com
Customer Age: 48
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-09-06
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?

What are your experiences of using {ProductPurchases} on Amazon I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 