Ticket ID: 4794
Customer Name: Sharon Bailey
Customer Email: michael62@example.net
Customer Age: 21
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-12-10
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{product} will be the name of the product and the [name_with_an_id or the name of ID]}. {{product_purchased I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 