Ticket ID: 3095
Customer Name: Jessica Ferrell
Customer Email: ellisvanessa@example.net
Customer Age: 36
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-12-07
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

If this issue bothers you, check with your OEM or HP manufacturer. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 