Ticket ID: 2313
Customer Name: Bryan Gilbert
Customer Email: zcarr@example.net
Customer Age: 50
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-09-05
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? This app is now deprecated.

To fix this issue, open an app with I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 22:17:06