Ticket ID: 8099
Customer Name: Cassidy Riley
Customer Email: yorkmelissa@example.com
Customer Age: 28
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-05-20
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I am happy to receive inquiries/complaints.

Thanks!

*I have just returned my bottle, I just had a big bottle of I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 15:42:00