Ticket ID: 4552
Customer Name: Janet Morgan
Customer Email: samuelfields@example.com
Customer Age: 25
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-02-28
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:27:10