Ticket ID: 4349
Customer Name: Jordan Farmer
Customer Email: palmersamuel@example.com
Customer Age: 21
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-08-01
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Otherwise it doesn't match or it doesn't exist.


If the product is not listed, simply contact me with the price and the email address you purchased. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 01:47:37