Ticket ID: 2666
Customer Name: Lori Smith
Customer Email: fischermark@example.org
Customer Age: 56
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-05-23
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

This one is a little harder to understand but that's just how I am, so I'll leave it at that.

As the picture above shows I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 14:35:09