Ticket ID: 4129
Customer Name: Larry Rivera
Customer Email: tinahughes@example.com
Customer Age: 38
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-06-03
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

The best course of I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Our finally team nor.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 06:04:31