Ticket ID: 3839
Customer Name: Linda Johnson
Customer Email: jameskathleen@example.com
Customer Age: 65
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-12-09
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Login with your account's username: Yes.

Your password will expire for 10 days I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 