Ticket ID: 7181
Customer Name: Theresa King
Customer Email: denisebrown@example.com
Customer Age: 50
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-05-19
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 03:27:23