Ticket ID: 8222
Customer Name: Danielle Ross
Customer Email: ana39@example.org
Customer Age: 25
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-09-26
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you.

We're on the road and the game console we use I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 17:24:52