Ticket ID: 1045
Customer Name: Karen Craig
Customer Email: mary12@example.com
Customer Age: 35
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-09-04
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Is there any way to restore them?

You already created all the files that you bought with I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 