Ticket ID: 7292
Customer Name: Jason Vance
Customer Email: brettreynolds@example.com
Customer Age: 46
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2021-06-20
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 06:52:54