Ticket ID: 286
Customer Name: Joshua Thomas
Customer Email: johnsonjames@example.com
Customer Age: 24
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-11-06
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you, Customer service," said the online shopowner.


"This is my first complaint. I'll go back to the shop, but no more! This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-05-31 22:02:18