Ticket ID: 5154
Customer Name: David Hudson
Customer Email: jeffreywilliams@example.com
Customer Age: 66
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-03-20
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It's in the right place, in my I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Action instead hope always.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 16:24:58