Ticket ID: 4549
Customer Name: Elizabeth Williams
Customer Email: cathy61@example.org
Customer Age: 29
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-12-29
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

A data loss occurs when users start to download or download a set of data The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 