Ticket ID: 4793
Customer Name: Malik Montgomery
Customer Email: marshallbrandi@example.org
Customer Age: 69
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-03-02
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

Step 24: Contact the provider

Step 25: Get a mobile certificate I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 05:51:40