Ticket ID: 1062
Customer Name: Melissa Gonzalez
Customer Email: tanyadickerson@example.net
Customer Age: 49
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-10-13
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please understand the product, the products, and our products are what we offer. Thank you for visiting.

If we have questions about the product, I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 19:21:00