Ticket ID: 5346
Customer Name: David Harrington
Customer Email: patricia45@example.net
Customer Age: 27
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-11-12
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a 'gift shop' which will sell your product at no cost to you. Any other products they are selling are'sold' for a percentage of I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 