Ticket ID: 7305
Customer Name: Megan Washington
Customer Email: rrivera@example.org
Customer Age: 46
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-01-22
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? All available remedies:

Try using the following steps: 1. Remove Ethernet I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 22:59:13