Ticket ID: 6081
Customer Name: Victor Ramirez
Customer Email: theresagarcia@example.com
Customer Age: 26
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-08-05
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I want the device on and off only when I want it and I need to be able to go to my place and change it, so the app asks I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 