Ticket ID: 7008
Customer Name: Robert Brewer
Customer Email: zachary61@example.net
Customer Age: 26
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-09-22
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

Click here. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 