Ticket ID: 7232
Customer Name: Charlotte Martin
Customer Email: qsexton@example.org
Customer Age: 36
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-12-14
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

{product_id} = 1 $item=0 senpai(0) {name}

{product_id} = 0 [<product I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 06:39:34