Ticket ID: 2087
Customer Name: Jacqueline Harmon
Customer Email: leoncrystal@example.net
Customer Age: 67
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-05-29
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please explain."


Please be aware that the product purchase will be billed on the invoice when you arrive.


Please note that we cannot sell the goods in This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 15:23:46