Ticket ID: 2032
Customer Name: Dr. Sharon Le
Customer Email: robertspeter@example.com
Customer Age: 30
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-10-22
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.

Rated 5 out of 5 by nz939 from Perfect looking product and well made. I made this as a gift for my niece and I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 00:33:23