Ticket ID: 648
Customer Name: Mark Craig
Customer Email: justinwiggins@example.org
Customer Age: 47
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-04-11
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you can fix the problem, we can update the code. After that, the code will be ready to test in the following cases: - A new app that I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 