Ticket ID: 3533
Customer Name: Kathryn Thompson
Customer Email: cowanrobert@example.com
Customer Age: 22
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2020-06-25
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (If you just received the product, be sure to follow along with me as IREMEME it and explain what you got.) I have been unable to find I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 06:05:55