Ticket ID: 202
Customer Name: Jamie Snyder
Customer Email: colemanalex@example.com
Customer Age: 55
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-12-16
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

{item_category} - Display all items of the brand (e.g. shoes, dresses, gloves) from various retail outlets

- The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 