Ticket ID: 156
Customer Name: John Terry
Customer Email: mcross@example.com
Customer Age: 52
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-01-29
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

This issue is a minor cosmetic.

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The admin will have 2 ways to help: I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 