Ticket ID: 7138
Customer Name: Michael Brown
Customer Email: wthomas@example.net
Customer Age: 69
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-10-03
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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Don't let the iPhone or Google Wallet get in the way I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 