Ticket ID: 6340
Customer Name: Jenny Romero
Customer Email: eugene25@example.org
Customer Age: 51
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-03-22
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I can't do anything, so I do want the product to be sold. That's an expensive transaction. I've got to do something. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 17:09:12