Ticket ID: 813
Customer Name: Tammy Dennis
Customer Email: ann83@example.net
Customer Age: 53
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-04-26
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? <pause> I need to contact my ISP. You've called it up first. Thanks, everyone I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 