Ticket ID: 2173
Customer Name: Michael Washington
Customer Email: wmoore@example.org
Customer Age: 56
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-02-04
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

• Product and seller: It is possible that you may have the same item or the same device. Please support the seller.

• Contact: You This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 20:35:50