Ticket ID: 8430
Customer Name: Amy Atkins
Customer Email: oprice@example.net
Customer Age: 56
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-04-17
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing an issue like this.

I have an issue on a product so I just tried the app and it seems the product is stuck in the app I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 