Ticket ID: 1388
Customer Name: Eric Garcia
Customer Email: jonesdevin@example.com
Customer Age: 60
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-06-19
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?

It seems the router is in a "kill switch", so I I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 05:19:27