Ticket ID: 5455
Customer Name: Juan Castro
Customer Email: trevor25@example.net
Customer Age: 52
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-05-01
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please enable JavaScript to view the comments powered by Disqus. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 07:18:52