Ticket ID: 5949
Customer Name: Benjamin Bell
Customer Email: barnettsherri@example.org
Customer Age: 18
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-01-25
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The list below is updated every 3 months. If your payment date or amount has changed, please notify me so that I can correct it.

Thank I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 