Ticket ID: 778
Customer Name: Angela Parrish
Customer Email: nwatson@example.net
Customer Age: 52
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-11-06
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for understanding.

My wife and I have been wanting our second home for a couple of months now, yet he refused to let us use it because it I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 