Ticket ID: 2499
Customer Name: Jennifer Sanders
Customer Email: thompsondavid@example.org
Customer Age: 63
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-10-25
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

3. The app is not running.

4. Is there any option to cancel the contract with the user.

5. If so, I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:51:26