Ticket ID: 4467
Customer Name: Heather Morrison
Customer Email: donnablackburn@example.org
Customer Age: 58
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-04-17
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Where do I connect to the server? I have a "root" I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 