Ticket ID: 4046
Customer Name: Reginald Rice MD
Customer Email: uolson@example.com
Customer Age: 47
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-11-06
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

5 3.6.4 The app was updated to support 1.2.0. We apologize for this inconvenience.

5 3.6. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 