Ticket ID: 4941
Customer Name: Jennifer Mccormick
Customer Email: ybarron@example.com
Customer Age: 64
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-10-22
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you're thinking about buying something, please ask.

As always, if you need help or have any suggestions just drop me an email. If you have I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 21:26:02