Ticket ID: 732
Customer Name: David Anderson
Customer Email: sanderskatie@example.com
Customer Age: 70
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-02-03
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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[02:24:06] VERBOSE - [IDLE] * I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 08:14:26