Ticket ID: 207
Customer Name: James Pittman
Customer Email: kelseycurry@example.net
Customer Age: 47
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-11-04
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.

You need this product on your desktop that doesn't include an external hard drive (for example, from a printer, CD or DVD player). I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 