Ticket ID: 6526
Customer Name: Megan Colon
Customer Email: nortonjoel@example.org
Customer Age: 38
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-10-22
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (2) If you have any questions about shipping with your package, please email the manufacturer. (3)

**NOTE** When creating an invoice you must I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 