Ticket ID: 2736
Customer Name: Jillian Fletcher
Customer Email: francisco96@example.net
Customer Age: 46
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-06-19
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Please use the following link in a Google Docs (http://docs.google. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 03:45:46