Ticket ID: 2138
Customer Name: Jim Roach
Customer Email: jose25@example.com
Customer Age: 41
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-03-19
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

For details of any concerns regarding your payment, including any payment or charges made to the retailer, please see our FAQ page at http://www.walmart The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 03:20:01