Ticket ID: 6811
Customer Name: Ashley Martinez
Customer Email: eric07@example.org
Customer Age: 19
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-01-08
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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$0. $product_id {product_id}. $id {product_name}. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 18:12:07