Ticket ID: 1563
Customer Name: Jennifer Beck
Customer Email: johnsonjoseph@example.org
Customer Age: 31
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-06-19
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

How do I restart I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 