Ticket ID: 5071
Customer Name: Christopher Warner
Customer Email: stephen42@example.org
Customer Age: 19
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-08-20
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

My account is locked. Please do you know how to log into the {product_ I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 