Ticket ID: 6147
Customer Name: Jordan Rodriguez MD
Customer Email: davidpowers@example.com
Customer Age: 34
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-02-08
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Support - CFO

2.7.1 - Bugfix

We're working overtime on bugfixes related to our release schedule now! Please help I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 03:49:44