Ticket ID: 8230
Customer Name: Karen Calderon
Customer Email: xgross@example.com
Customer Age: 32
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-04-10
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

6.2.2 - The [Purchased] button is disabled

6.2.3 - The {Product_purchased} I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 