Ticket ID: 629
Customer Name: Walter Frazier
Customer Email: tracybarr@example.org
Customer Age: 32
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-10-12
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

We don't offer a discount at all. It's that simple.

We're sorry

It may be possible to get this and other products I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 08:21:10