Ticket ID: 760
Customer Name: Jill Hayes
Customer Email: thomas78@example.org
Customer Age: 20
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-07-06
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank You.

2. Your item has been picked up from China

3. Your item has not been purchased from the specified country

4. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-05-31 23:13:10