Ticket ID: 2393
Customer Name: James Reed
Customer Email: bakerjonathan@example.com
Customer Age: 41
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2020-09-22
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

It's the {product_purchased}. Please assist.

I'm having an issue with {product_purchased}. Please assist. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Senior process network.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 00:55:56