Ticket ID: 6069
Customer Name: Anthony Brown
Customer Email: yfoster@example.com
Customer Age: 67
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-10-21
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

"The thing is, I used {product_purchased}, so there's no other way of calling it [my current product_purchased I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 14:36:00