Ticket ID: 4852
Customer Name: Kristina Nelson
Customer Email: ericaperez@example.org
Customer Age: 56
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-04-04
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If it works and you want to be notified when it changes your account, please contact support@cyware.com. Your message will be added to the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 18:27:01