Ticket ID: 5695
Customer Name: Sara Cox
Customer Email: lwest@example.net
Customer Age: 24
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-03-06
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank You... I will be sending you an email after every update. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Bit spring back.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 17:49:20