Ticket ID: 6978
Customer Name: Nathan Sheppard
Customer Email: johnsoncatherine@example.com
Customer Age: 42
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-12-15
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If the product is no longer available, please make an enquiry using the link at the bottom of the page. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 05:06:50