Ticket ID: 5419
Customer Name: Nathan Downs Jr.
Customer Email: andrea68@example.net
Customer Age: 23
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-05-09
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

The IP block address specified is not valid between IP addresses. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 