Ticket ID: 4290
Customer Name: Rachel Cooper
Customer Email: bhoffman@example.net
Customer Age: 53
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-08-31
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

The only way is to reset your password: go to the "Back Up Account I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:50:16