Ticket ID: 5813
Customer Name: Dana Gonzalez
Customer Email: robertwilson@example.org
Customer Age: 18
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-11-22
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My solution will show 1.1.31. I also have a 1.5.0.0 file on github with a 1.1.31.1 I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 