Ticket ID: 5683
Customer Name: Vickie Nash
Customer Email: elizabethpearson@example.net
Customer Age: 24
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-06-15
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

What is the correct way to get it shipped?

There are only three ways to get a shipment out of Canada. We will ship the product to I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 12:52:03