Ticket ID: 4432
Customer Name: Natalie Potter
Customer Email: michael41@example.net
Customer Age: 63
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-10-21
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I haven't posted anything yet. Thank you. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 00:49:28