Ticket ID: 4140
Customer Name: Tonya Gonzales
Customer Email: pwhitaker@example.com
Customer Age: 56
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-05-01
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <script src="/test/api/{product_purchased}/scopes" method="" method="get"> <block v1="0"> < I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 15:26:49