Ticket ID: 484
Customer Name: Brandi Torres
Customer Email: janetfox@example.com
Customer Age: 37
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-09-24
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

Sorry for the inconvenience, I am now using my iMac Pro. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Meet discuss answer us specific remain.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 21:39:41