Ticket ID: 7110
Customer Name: Debra Meyer DDS
Customer Email: zgriffith@example.org
Customer Age: 40
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-03-01
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?


We have 3 other reviewers (one of them called 'Jared') This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 08:22:46