Ticket ID: 6546
Customer Name: Omar Brown
Customer Email: morrisonmelissa@example.com
Customer Age: 56
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-09-12
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. ______________________________________________________________________________________ The {product_purchased}, that allows the seller to purchase or remove merchandise from a "free" order on a certain day, will I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 