Ticket ID: 1672
Customer Name: Matthew Knight PhD
Customer Email: reginarodriguez@example.com
Customer Age: 65
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-04-27
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

Answer:

As of this writing there is no workarounds I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 20:19:53