Ticket ID: 8414
Customer Name: Frank Serrano
Customer Email: lisaserrano@example.net
Customer Age: 54
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-07-10
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

2. Change the settings to be less fainting or flicker I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 