Ticket ID: 6992
Customer Name: Christy Phillips
Customer Email: melvintaylor@example.net
Customer Age: 61
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-06-23
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? - We'll likely need to use a different testnet to connect. To I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 12:08:09