Ticket ID: 5428
Customer Name: John Oconnor
Customer Email: williamschristine@example.com
Customer Age: 21
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-08-09
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

- If I try to add one more product to the order and the order not included the item may be cancelled, which may cause the order not to be I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 