Ticket ID: 7377
Customer Name: Elijah Waller
Customer Email: erika28@example.com
Customer Age: 23
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-04-19
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If you receive an error code, please remove us from your email. Otherwise, please re-send, with a request for any additional documentation and documentation links I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 