Ticket ID: 6794
Customer Name: Lisa Hill
Customer Email: joseph37@example.net
Customer Age: 42
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-10-19
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? {* #URLRef I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Moment smile three person.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 10:20:42