Ticket ID: 6697
Customer Name: Mark Barnes
Customer Email: christopher65@example.com
Customer Age: 57
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-07-07
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It works perfectly, though, my order may be invalid if it was not the last one. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 19:14:22