Ticket ID: 739
Customer Name: Monica Hodges
Customer Email: bakerteresa@example.net
Customer Age: 38
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-07-13
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

My account is locked.

My account is locked. Please assist. (This message may not be resolved. Thank you.)

(This message The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 