Ticket ID: 1019
Customer Name: Angela White
Customer Email: cameron64@example.com
Customer Age: 64
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-02-16
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? How can I fix this?

If you find this issue, you This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 05:31:01