Ticket ID: 6831
Customer Name: Morgan Estrada
Customer Email: priceleslie@example.net
Customer Age: 36
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-02-03
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 06:10:32