Ticket ID: 8050
Customer Name: Jonathan Forbes
Customer Email: james06@example.com
Customer Age: 64
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-11-07
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. If I go to a customer service rep I I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 