Ticket ID: 808
Customer Name: John Norton
Customer Email: scantrell@example.org
Customer Age: 45
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-06-23
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? First, download and install the Java Platform on your computer's machine (or anywhere I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 21:28:13