Ticket ID: 1539
Customer Name: Donald Hanson
Customer Email: daviscathy@example.org
Customer Age: 51
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2020-06-09
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?

I know it's not possible to retrieve my items from the I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 