Ticket ID: 1702
Customer Name: Mr. Eric Pugh
Customer Email: davidjames@example.com
Customer Age: 39
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-07-18
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <a href="/wiki/Fully_sold_by">Fully_sold_by</a>. <b>Fully-sold</b>. - I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 00:19:37