Ticket ID: 4918
Customer Name: Jennifer Perez
Customer Email: lindatyler@example.net
Customer Age: 68
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-06-14
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

SOUTHFIELD DECKS

What's your current location?

You are looking at a downtown area with a low density (less than I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 