Ticket ID: 6692
Customer Name: Joshua Griffin
Customer Email: jamesphillips@example.net
Customer Age: 66
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-03-02
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 03:40:14