Ticket ID: 3378
Customer Name: Amber Jenkins
Customer Email: melanie21@example.com
Customer Age: 22
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-05-18
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you don't agree with my pricing decision, please return it by email. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 20:51:31