Ticket ID: 2847
Customer Name: Kenneth Moore
Customer Email: kathryn53@example.com
Customer Age: 46
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-08-05
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

If you haven't installed Nginx for this upgrade please try it first (it installs I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 