Ticket ID: 1848
Customer Name: Tammie Carter
Customer Email: achen@example.com
Customer Age: 58
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-12-11
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It is too much of an effort to get a better score for your app. If I try this again it might be a different issue.

6. It I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 