Ticket ID: 3838
Customer Name: Christian Smith
Customer Email: misty37@example.com
Customer Age: 46
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-04-18
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?

Thank you.

Thank you, for offering this issue a place I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 