Ticket ID: 4273
Customer Name: Melissa Edwards
Customer Email: brianbutler@example.com
Customer Age: 66
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-10-30
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? If your network is running at full load for at least 4 hours, you probably I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 