Ticket ID: 7085
Customer Name: Alison Hall
Customer Email: aedwards@example.org
Customer Age: 56
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-09-27
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please let me know. Thanks."

The information in the email sent by Redman to customers I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 