Ticket ID: 5318
Customer Name: Scott Wiggins
Customer Email: jamesthompson@example.com
Customer Age: 69
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-12-24
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

<strong>Product information:</strong><span> <br> The {product_name}. You have requested the information. Please login. (Your This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 22:32:40