Ticket ID: 1300
Customer Name: William Klein
Customer Email: johnathanwashington@example.com
Customer Age: 41
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-07-01
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

It's not possible to add the 'product_purchased' attribute to your app in iOS 7.0.


Your app is downloaded from I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 20:02:35