Ticket ID: 2004
Customer Name: Shannon Cook
Customer Email: csmith@example.org
Customer Age: 60
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-07-28
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

To restore I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Group who would information which late even.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 16:17:46