Ticket ID: 545
Customer Name: Justin Rowland
Customer Email: graykatie@example.com
Customer Age: 50
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-06-25
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If this is just a result of the product being changed, please change the product in the next release. Thanks.


-Pav

+ Show I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 