Ticket ID: 3821
Customer Name: Amanda Perry
Customer Email: carrollnatalie@example.org
Customer Age: 66
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-03-27
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

You can give feedback to me [at my email address when using this I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 