Ticket ID: 5062
Customer Name: Rebecca Smith
Customer Email: rhonda32@example.org
Customer Age: 56
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-04-16
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I also need to set the price of the product to a non-monetary value (e.g. $300).

For those who want I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 22:04:51