Ticket ID: 7381
Customer Name: Mary Douglas
Customer Email: bgibbs@example.org
Customer Age: 59
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2021-04-17
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Thank you.

X

A few weeks ago, some of us decided to try this. There are multiple problems we've run into with this I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 