Ticket ID: 390
Customer Name: Rodney Shields
Customer Email: khernandez@example.com
Customer Age: 40
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-09-12
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

0/4 - 0.1 (0.00%) and 1.0 (0.00%) will receive a refund once their order is placed I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 19:37:31