Ticket ID: 6812
Customer Name: Kendra Nelson
Customer Email: dmata@example.net
Customer Age: 34
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-07-27
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

The account you are not prompted to log into has locked the account for you. Try I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 