Ticket ID: 1387
Customer Name: Ian Coleman
Customer Email: brownaudrey@example.com
Customer Age: 27
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-01-12
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I am sure it works fine, but my I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 