Ticket ID: 2595
Customer Name: Lori Vega
Customer Email: cassandra33@example.com
Customer Age: 52
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-06-25
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Michael B (@michaelbkevin) August 17, 2016

We've had this problem with a few people that have had a problem with the { I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 