Ticket ID: 1193
Customer Name: Christine Robertson
Customer Email: isummers@example.com
Customer Age: 31
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-06-29
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

Can't do anything about this, the only possible way is with the I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 