Ticket ID: 1412
Customer Name: Michael Moreno
Customer Email: katherinewebb@example.com
Customer Age: 32
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-01-09
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Happen describe scene majority ask.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 16:25:59