Ticket ID: 1971
Customer Name: Melissa Howard
Customer Email: mendozabryce@example.org
Customer Age: 20
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2021-12-21
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_sub_featured_image} {content}

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<div I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 22:13:00