Ticket ID: 3488
Customer Name: Rachel Carr
Customer Email: cynthia51@example.net
Customer Age: 55
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-06-27
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

There is a change in pricing. This week, the company says they'll sell them and the store will sell the item. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 06:43:52