Ticket ID: 4661
Customer Name: James Cox
Customer Email: austinroberts@example.com
Customer Age: 37
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-11-04
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

{product_purchased} in action

You see I'm now in no particular hurry I'm only about to start.

{product I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 17:01:43