Ticket ID: 7294
Customer Name: Victoria Melton
Customer Email: gcooper@example.com
Customer Age: 23
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-07-07
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? I have no idea for a specific feature, but if it's available I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 