Ticket ID: 6677
Customer Name: Mrs. Lindsay Huff
Customer Email: taylordouglas@example.com
Customer Age: 53
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-12-04
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


[05:11:55] <DarkDuckDog> So, the thing is it's your job to do. But I guess if someone's I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:56:50