Ticket ID: 3139
Customer Name: Steven Jensen
Customer Email: qwarren@example.net
Customer Age: 20
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-12-11
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Here's how you can : - Enable app.py or app.pyx to I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 