Ticket ID: 6667
Customer Name: Kayla Ross
Customer Email: loriwatts@example.org
Customer Age: 40
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2020-07-28
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

Thanks :( I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 