Ticket ID: 6885
Customer Name: Ryan Diaz
Customer Email: hansonbriana@example.net
Customer Age: 56
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-09-10
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I hope I get something from you. :)

My name is Josh, a musician and entrepreneur. My first game, "The Dream" came out with a I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 