Ticket ID: 4492
Customer Name: Susan Collins
Customer Email: benderrobin@example.net
Customer Age: 19
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-02-02
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 