Ticket ID: 6206
Customer Name: Michelle Barrett
Customer Email: hubbardjohn@example.net
Customer Age: 70
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-12-09
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? As you can see from the screenshot below, the app will be updated after you enable I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 09:49:05