Ticket ID: 3107
Customer Name: William Thomas
Customer Email: elizabethsmith@example.com
Customer Age: 69
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-09-07
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


Please don't take advantage of the feature!


This product is not in use. (Purchasing to the same market for the same price) I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 13:20:12