Ticket ID: 5924
Customer Name: Lisa Chavez
Customer Email: ygay@example.org
Customer Age: 52
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-01-01
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

{product_purchases}

{Product#{"product_purchased_id":"11","categoryName":"categories","price":{" I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 11:52:45