Ticket ID: 8252
Customer Name: Bailey West
Customer Email: fjones@example.net
Customer Age: 45
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-03-01
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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[1] For a complete list of changes from the The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 09:23:29