Ticket ID: 1703
Customer Name: Kevin Edwards
Customer Email: murraybrendan@example.org
Customer Age: 54
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-10-20
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[1] Product was made before the release of the patch, and does not have a "custom" version (yet), so we would recommend you wait I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Response number hope.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:24:39