Ticket ID: 2539
Customer Name: Christina Bowman
Customer Email: garyjackson@example.com
Customer Age: 30
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-09-27
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'd like to purchase this again.

The product was sold to me at the store and has now been shipped to my house. I haven't been back I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 