Ticket ID: 2778
Customer Name: Kenneth Harris
Customer Email: millererika@example.com
Customer Age: 57
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-03-11
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have been looking for this for six years now; it is a great seller. It is always working and working. I am looking forward to playing with it! I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 