Ticket ID: 2170
Customer Name: Jennifer Woods
Customer Email: mmartin@example.org
Customer Age: 37
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-01-02
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


This item goes to current stock at the same time.

3.3.6 - 5/8/2014 We were able to ship this order I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 