Ticket ID: 294
Customer Name: Emily Edwards
Customer Email: vtownsend@example.com
Customer Age: 65
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-06-07
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Note: Please help with product purchase info.

Please allow 3 days for delivery. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 