Ticket ID: 6119
Customer Name: David Rodriguez
Customer Email: michael31@example.com
Customer Age: 59
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-12-22
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

This is the product you will be needing.

This one I ordered, with a $900 price tag. There's a $1 discount that I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 