Ticket ID: 8092
Customer Name: Michelle Rush
Customer Email: keithtaylor@example.com
Customer Age: 67
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-09-18
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

Unfortunately, as of February 25, it seems that the { I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-02 00:27:48