Ticket ID: 2601
Customer Name: Benjamin Thompson
Customer Email: vaustin@example.com
Customer Age: 64
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-02-11
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

We're currently working on a fix that will allow us to I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 