Ticket ID: 3259
Customer Name: Bruce Austin
Customer Email: barbara38@example.org
Customer Age: 46
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-09-17
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

{Product_Purchased_0}{Product_Purchased_1}{Product.AddToCart}

{Product_Purchase_1 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Officer we full rate cold.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 18:03:47