Ticket ID: 158
Customer Name: Nancy Moore
Customer Email: shayden@example.net
Customer Age: 69
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-01-29
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

"All of the product is fine. I just had a broken heart and I'll come in tomorrow to a different shop and get a full and proper refund I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 