Ticket ID: 2423
Customer Name: Leslie Johnson
Customer Email: shermanrachel@example.com
Customer Age: 36
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-01-28
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Please report this issue to an issue reporting@xda-developers.com I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 