Ticket ID: 8
Customer Name: Denise Lee
Customer Email: joelwilliams@example.com
Customer Age: 23
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-08-09
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Thanks) I will contact all my suppliers and confirm.

Please try and find out whether their inventory is currently stocked, or any other reason. I am I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 