Ticket ID: 4081
Customer Name: Crystal Reeves
Customer Email: matthew21@example.com
Customer Age: 47
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-11-02
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

Yes, we're working on a complete rewrite of the software I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Letter note learn detail society note.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:32:23