Ticket ID: 2977
Customer Name: Melvin Warren
Customer Email: james63@example.org
Customer Age: 56
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-09-13
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?


Thanks,

-Derek

Dear Derek, I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 05:24:06