Ticket ID: 2240
Customer Name: Albert Escobar
Customer Email: rstuart@example.com
Customer Age: 52
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-12-16
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This message has been edited.

The 'product_purchased' message has been removed

This message has been removed.

This message was I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 22:23:24