Ticket ID: 1948
Customer Name: Cassidy Herman
Customer Email: smithcathy@example.com
Customer Age: 48
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-03-10
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I am still having problems with the product. Please assist.

I still have an issue. Please assist.

I still have an issue with I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 