Ticket ID: 2074
Customer Name: Donna Casey
Customer Email: orreileen@example.org
Customer Age: 35
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-07-20
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I have not purchased the product yet and you may have received it in your mailbox.

The payment for my order is being processed and is fully booked I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 