Ticket ID: 2818
Customer Name: Terry Sims
Customer Email: zbarrera@example.com
Customer Age: 70
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-09-12
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Wish performance senior line however.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-05-31 23:29:33