Ticket ID: 5220
Customer Name: Lisa Chavez
Customer Email: nicole64@example.net
Customer Age: 20
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-03-13
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 