Ticket ID: 5603
Customer Name: Cody Clark
Customer Email: jeffrey08@example.net
Customer Age: 25
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-02-01
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


I received this product from Smashing Pump, and have been ordering for months. I love how quick and simple it is. I'm happy to help you I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 03:24:22