Ticket ID: 4915
Customer Name: Robert Washington
Customer Email: burtonjulie@example.net
Customer Age: 53
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-06-28
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[00:01:02]GAME: Activating console with id: {product_purchased}.

[00:01:03] I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 14:39:29