Ticket ID: 3540
Customer Name: Gabriel Marsh
Customer Email: pollardstephanie@example.com
Customer Age: 48
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-05-01
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 00:16:02