Ticket ID: 2997
Customer Name: Katherine Lyons
Customer Email: vkirby@example.net
Customer Age: 19
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-11-04
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If anything, the price could be reduced to $3.99. If a new order won't ship, please inquire.

*NEW**

D I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 