Ticket ID: 1766
Customer Name: Amber Erickson
Customer Email: edward52@example.org
Customer Age: 23
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-03-20
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? How to use your existing router I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Trip policy let interview.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 18:48:04