Ticket ID: 1953
Customer Name: Michele Ferrell
Customer Email: cantuamber@example.org
Customer Age: 54
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-04-07
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

In a previous post, I outlined how you can work around this issue using I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 17:38:29