Ticket ID: 7976
Customer Name: Suzanne Brown
Customer Email: leemma@example.org
Customer Age: 64
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-10-25
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I'm doing these tests and you can help! If you experience anything that isn The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 22:18:54