Ticket ID: 8284
Customer Name: Mark Patel
Customer Email: angeladawson@example.com
Customer Age: 59
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-12-04
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

1. Set it to "True" in the "Create Account" column ( I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 11:57:13