Ticket ID: 7456
Customer Name: Samantha Swanson
Customer Email: casey46@example.org
Customer Age: 35
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-06-03
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The order will be credited toward your PayPal account and will receive additional confirmation by email within 24 hours. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 04:56:57