Ticket ID: 4053
Customer Name: Edward Long
Customer Email: carolgarcia@example.org
Customer Age: 40
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-04-05
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks

Re: NPDC [Review]

Thanks I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 17:02:48