Ticket ID: 1415
Customer Name: Susan Maddox
Customer Email: karenwilson@example.net
Customer Age: 27
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-06-25
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you can't reach my email addresses, please send an email to sales@golangotrix.com. Thank you! This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 07:08:03