Ticket ID: 7996
Customer Name: Susan Walters
Customer Email: joneskyle@example.com
Customer Age: 30
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-05-27
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


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A.B.C.


J.

1.6


Thank you for your support so I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 