Ticket ID: 5796
Customer Name: Suzanne Harris
Customer Email: christine88@example.net
Customer Age: 46
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-03-02
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If this is a issue, please write me immediately. enormous! I get multiple messages saying their products have shipped and are "coming soon" and "we're sure I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 16:51:44