Ticket ID: 4198
Customer Name: Derrick Torres
Customer Email: torresemily@example.org
Customer Age: 54
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-04-27
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I tried using this solution: I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 01:46:13