Ticket ID: 7816
Customer Name: David Daniels
Customer Email: williamsgloria@example.org
Customer Age: 31
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-03-29
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

Step 7: Set I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 04:44:13