Ticket ID: 6075
Customer Name: Patrick Copeland
Customer Email: heatherwalker@example.org
Customer Age: 57
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-03-09
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact us via email to have them added to the package, or email support@adoptivecarsystem.com for a list of authorized dealers. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 