Ticket ID: 7023
Customer Name: Mrs. Marcia Lewis
Customer Email: bushlindsay@example.org
Customer Age: 63
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-05-16
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 10:08:47