Ticket ID: 1712
Customer Name: Vanessa Casey
Customer Email: allisonpeters@example.org
Customer Age: 33
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-01-02
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If you've seen it before, this is probably your number one choice for the item.

You probably can't decide on an original. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 17:07:51