Ticket ID: 5649
Customer Name: Ann Baker
Customer Email: kevinjohnson@example.org
Customer Age: 51
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-09-12
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

I am using an Asus M55, which is based on Windows 10 I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 