Ticket ID: 2565
Customer Name: Natalie Davis
Customer Email: cardenasdavid@example.org
Customer Age: 35
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-01-01
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

I can't do anything. Please report any issues you have. Please try I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 