Ticket ID: 7790
Customer Name: Andrea Strickland
Customer Email: plucas@example.org
Customer Age: 61
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-08-24
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I was told via e-mail this was my last time buying the "I'm having an issue with the {product_purchased}. Please assist I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 05:01:33