Ticket ID: 6830
Customer Name: Heather Cox
Customer Email: wilkinsoncynthia@example.com
Customer Age: 36
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-12-24
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

This item is not currently for sale. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Billion speech door despite little find.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 16:36:32