Ticket ID: 7535
Customer Name: Monique Nixon
Customer Email: ohawkins@example.org
Customer Age: 67
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-06-23
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

If you I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 04:24:46