Ticket ID: 7077
Customer Name: Samantha Fowler
Customer Email: jpatton@example.net
Customer Age: 18
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-03-21
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I'm getting conflicting or inconsistent product codes that are being emailed to customers.

Please send me an email when you become concerned.

What is I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 21:07:01