Ticket ID: 1690
Customer Name: Evelyn Garcia
Customer Email: lisa33@example.net
Customer Age: 43
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-11-17
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - - - - The last 15-25 customers may not be the same person on both domains at the same time. - - - If the user has made significant I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 16:39:20