Ticket ID: 5562
Customer Name: Jessica Phillips
Customer Email: david00@example.com
Customer Age: 55
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-02-17
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If you see a bug, please report it to our issues.

This button opens a dialog that displays additional images for this product with the option to The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 02:27:21