Ticket ID: 6433
Customer Name: Tyler Gilbert
Customer Email: elliottfrank@example.net
Customer Age: 31
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-01-27
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? If I have any questions, feel free to reach out and I'll try to help. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 16:24:23