Ticket ID: 7622
Customer Name: Harold Booker
Customer Email: janetjames@example.org
Customer Age: 29
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-12-10
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Have you had any luck with new drivers and/or software version? This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:36:42