Ticket ID: 5836
Customer Name: Shane Brown
Customer Email: patrick32@example.com
Customer Age: 56
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-12-02
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (c) 2004, Microsoft Corporation. All Rights Reserved. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 19:00:39