Ticket ID: 3149
Customer Name: Joseph Mata
Customer Email: christine74@example.org
Customer Age: 51
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-04-03
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? I set up my {product_purchased} directly by clicking on I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 13:03:12