Ticket ID: 7018
Customer Name: Audrey Gonzalez
Customer Email: nicholastorres@example.com
Customer Age: 48
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-06-10
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.

(9) Please be patient as your package's name and price may come before the "V" code.


Please read the labels I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 