Ticket ID: 2768
Customer Name: Cindy Vega
Customer Email: sanfordjoshua@example.org
Customer Age: 49
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-11-05
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

I've had many requests to fix this, but there seems to be I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 12:05:26