Ticket ID: 5673
Customer Name: Brooke Foster
Customer Email: jasonsmith@example.net
Customer Age: 38
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-07-28
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I ordered a $2.9 bottle of wine and wine, but no one was able to get me a refund! What the heck are you doing? I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 13:38:51