Ticket ID: 573
Customer Name: Angela Jensen
Customer Email: atkinsshawn@example.com
Customer Age: 39
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-12-15
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The device does not detect the product purchased at checkout. If product is not installed, it won't find it in your device file (the first time we I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 