Ticket ID: 1402
Customer Name: Amanda Waters
Customer Email: njones@example.org
Customer Age: 65
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-05-28
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried to fix my broken machine and have this update to help: http://www.wonderguild.com/forum/index.php/topic I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 04:24:47