Ticket ID: 8313
Customer Name: Ricky Guzman
Customer Email: david39@example.org
Customer Age: 65
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-11-01
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

If you continue to I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Specific wonder already arm most far.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 23:37:54