Ticket ID: 3619
Customer Name: Jordan Black
Customer Email: robert34@example.com
Customer Age: 64
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-07-11
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I think this is where the problem started

I remember the story I did for my first company here. A year before that was where people said I I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 19:22:53