Ticket ID: 1201
Customer Name: Kimberly Lopez
Customer Email: jocelyn99@example.com
Customer Age: 48
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-03-31
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? {product_p The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 