Ticket ID: 6472
Customer Name: Autumn Bell
Customer Email: amanda18@example.com
Customer Age: 34
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-04-06
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please let me know. I will try to fix. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 04:49:20