Ticket ID: 2284
Customer Name: Rachel Bullock
Customer Email: owensjonathan@example.net
Customer Age: 40
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-03-06
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?


I cannot verify this information though. It doesn't look very I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 05:58:26