Ticket ID: 5634
Customer Name: Jason Lam MD
Customer Email: qdawson@example.com
Customer Age: 63
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-05-15
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please try to find the correct company's name and contact info. Can we send a private message to I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 