Ticket ID: 2359
Customer Name: Robert Smith
Customer Email: morrisearl@example.com
Customer Age: 56
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-01-26
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I'd download an OTT client that provides a more simple UI to make it I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Officer natural write think.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 02:25:06