Ticket ID: 2654
Customer Name: William Long
Customer Email: brettortega@example.net
Customer Age: 36
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-04-14
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 13:01:54