Ticket ID: 8393
Customer Name: Shawn Williams
Customer Email: morenovanessa@example.org
Customer Age: 65
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-08-10
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

To resolve this, you will have to restart your app and start again. After I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-02 00:00:46