Ticket ID: 2837
Customer Name: Christopher Washington
Customer Email: bryantpatricia@example.net
Customer Age: 65
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-05-07
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? vastly increased difficulty with I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 09:51:59