Ticket ID: 6115
Customer Name: Cynthia Smith
Customer Email: douglas84@example.com
Customer Age: 38
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-11-25
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thanks,


Glad to hear it is getting better since the I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 21:54:04