Ticket ID: 2722
Customer Name: Susan Gray
Customer Email: kennedymatthew@example.com
Customer Age: 33
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-01-18
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll be happy to help you with this. The {product_purchased} will be forwarded to

the customer's system service number. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 