Ticket ID: 2009
Customer Name: Erica Garcia
Customer Email: bhernandez@example.net
Customer Age: 42
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-03-17
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

"That's not a sign. I have a question. The product of which you have the highest price is the product I can pay to use the product I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 