Ticket ID: 1569
Customer Name: Ryan Henderson
Customer Email: kimberlyhernandez@example.com
Customer Age: 47
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2021-12-26
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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Curious to know...

There was a brand-new "Auxiliary" battery pack that you can choose from. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Change no personal.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 17:40:36