Ticket ID: 2131
Customer Name: Sarah Olson
Customer Email: chasegrant@example.com
Customer Age: 32
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-07-27
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Clicking on the "Apply" button is not currently supported.

Clicking the "Buy now" button again is not currently supported. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 13:00:52