Ticket ID: 1364
Customer Name: Paul Lopez
Customer Email: sanforddouglas@example.net
Customer Age: 46
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-08-28
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'd like to fix this issue so it doesn't happen again.

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The next thing I know, a couple of people who purchased the { I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 21:43:00