Ticket ID: 4255
Customer Name: Paul Hill
Customer Email: russelltammy@example.com
Customer Age: 39
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-03-01
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?  I should ask a fellow player what it would have been like if I I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 