Ticket ID: 2547
Customer Name: Travis Anderson
Customer Email: lewisroy@example.org
Customer Age: 70
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2021-10-16
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

"The customer can no longer take advantage of what you can offer," she said in an email. "The new product will not offer the features I was This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 