Ticket ID: 4792
Customer Name: Catherine Ellis
Customer Email: justinknight@example.net
Customer Age: 40
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-06-14
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?

When looking at customer experience, the first thing you should be doing I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 22:00:39