Ticket ID: 1997
Customer Name: Mariah Barr
Customer Email: margaretnewton@example.net
Customer Age: 41
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-02-25
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? My modem has been connected to I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 12:53:34