Ticket ID: 4986
Customer Name: Edward Green
Customer Email: brentsanders@example.com
Customer Age: 42
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-06-16
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you! I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Star budget start consumer recognize.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 12:08:04