Ticket ID: 2606
Customer Name: Jason Hernandez
Customer Email: carolyn66@example.net
Customer Age: 42
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-01-30
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks. I'll make sure to update this immediately. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 03:58:50