Ticket ID: 701
Customer Name: Sarah Jones
Customer Email: ujohnson@example.org
Customer Age: 21
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-07-04
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? " {Product_purchased_account_loggedIn} " // I don't I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 