Ticket ID: 6494
Customer Name: Judith Baker
Customer Email: jnelson@example.com
Customer Age: 35
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-04-06
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I see a different screen. I'm told my screen is on 2F.

Please help.

And sorry, this information is from one of the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 22:31:46