Ticket ID: 1531
Customer Name: Jessica Blankenship
Customer Email: janethoward@example.org
Customer Age: 61
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-03-18
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {Product_purchased} may have been a customer request that did not go through and it can't be returned. Please advise immediately.

The customer I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 