Ticket ID: 2742
Customer Name: Brenda Kelly
Customer Email: lmiller@example.org
Customer Age: 62
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-02-26
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

I have an Asus laptop with i7-2600k and i I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Arrive leg fact sound agent PM.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 22:14:52