Ticket ID: 5496
Customer Name: Joan Benson
Customer Email: ramoscharles@example.com
Customer Age: 49
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-04-05
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 