Ticket ID: 3084
Customer Name: Charles Ryan
Customer Email: willie99@example.net
Customer Age: 57
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-02-19
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 