Ticket ID: 422
Customer Name: Katherine Montgomery
Customer Email: jimenezkimberly@example.com
Customer Age: 43
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-08-11
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. https://github.com/Totem/totem-tetris-free

2.5.5

1: Bug fix for I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 12:08:15