Ticket ID: 4964
Customer Name: Colton Roberts
Customer Email: amberpatterson@example.com
Customer Age: 50
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-04-11
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?

If you're the user that's using Microsoft Windows Media Encoder I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 