Ticket ID: 2994
Customer Name: Juan Perez
Customer Email: josephgarcia@example.com
Customer Age: 38
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2021-08-31
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I really hope everything goes as planned in the next few days. Thank you. I don't have I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 