Ticket ID: 5021
Customer Name: Juan Gonzalez
Customer Email: michael41@example.net
Customer Age: 60
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-02-27
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Here is how:

Open the Microsoft account on your device. Click on I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 