Ticket ID: 415
Customer Name: Ms. Stephanie Stein DDS
Customer Email: mathewsnicholas@example.net
Customer Age: 62
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2020-01-12
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?


Thank you very much.


Shouts!


Hannah I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 