Ticket ID: 4624
Customer Name: Christopher Wood
Customer Email: warrenkaren@example.com
Customer Age: 30
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-04-24
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

When an item cannot be purchased, the current order is re-selected and the rest of the items are available for purchase.

If an item cannot I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 14:12:50