Ticket ID: 3857
Customer Name: Steven Pruitt
Customer Email: kevans@example.net
Customer Age: 67
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-12-08
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The ProductID number is a unique identifier that has no meaningful value with regards to what the supplier sold it for

The product cannot be made available by I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 