Ticket ID: 8004
Customer Name: Tonya Huber
Customer Email: debra81@example.net
Customer Age: 29
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-04-23
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? {Product} is not available anymore... {Purchased} was a good This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 13:28:33