Ticket ID: 555
Customer Name: Deborah Simpson
Customer Email: kparker@example.com
Customer Age: 45
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-04-16
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist.

6.7.6 When I purchase a new game on Steam, I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 