Ticket ID: 2987
Customer Name: Ronnie Kelley
Customer Email: amanda57@example.org
Customer Age: 21
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-11-26
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. No more switching on my new {product_ I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 