Ticket ID: 1816
Customer Name: Heather Davis
Customer Email: joseph45@example.org
Customer Age: 20
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-04-19
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

If an action was taken to change an account's account number in order to change I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 12:25:13