Ticket ID: 5566
Customer Name: William Callahan
Customer Email: thogan@example.org
Customer Age: 45
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-12-23
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I'm currently logged in at {product_purchased_id}. I don't have I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 08:29:27