Ticket ID: 3130
Customer Name: Mr. George Davis
Customer Email: erobertson@example.org
Customer Age: 66
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-06-13
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? 1. Put it into the I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 22:15:45