Ticket ID: 3886
Customer Name: Carol Mejia
Customer Email: athomas@example.org
Customer Age: 62
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-02-17
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I'm guessing it could do a few pieces of work (just the reseting of the database for I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 