Ticket ID: 3331
Customer Name: Ronald Murray
Customer Email: jnovak@example.com
Customer Age: 58
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-08-17
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

2. Get this for the first time to get a discount on your order.

3. I want a new PGA (top view) or I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 15:19:30