Ticket ID: 6611
Customer Name: Brandi Brown
Customer Email: andrewdyer@example.com
Customer Age: 35
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-05-29
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you,

"Powered by the MMC Engine".

And I need you to do it. And I need you to do it. But This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:20:18