Ticket ID: 7467
Customer Name: Gregory James
Customer Email: hodgeschad@example.com
Customer Age: 37
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-04-03
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I think it has something to do with the last sale I didn't make, etc. It's definitely not because I didn't make a sale. My I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 20:44:11