Ticket ID: 4274
Customer Name: Jennifer Blake
Customer Email: uheath@example.net
Customer Age: 68
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-03-22
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?

Thanks very much!

I've seen many questions on I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 20:39:52