Ticket ID: 8459
Customer Name: Adam Nunez
Customer Email: gregory69@example.net
Customer Age: 47
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-07-28
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (I'm having an issue with the {product_purchased}. Please assist. (I'm having an issue with the product_purchased}. Please This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 17:26:11