Ticket ID: 8271
Customer Name: Jeffrey Leon
Customer Email: adavidson@example.org
Customer Age: 24
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-07-12
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:55:57