Ticket ID: 5409
Customer Name: Stephen Lam
Customer Email: graykenneth@example.net
Customer Age: 38
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-06-22
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please check with the seller!

I'll do my best to help. I will do my best to help. Please help. Please help. Please help. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 