Ticket ID: 607
Customer Name: Alexandra Harvey
Customer Email: hoffmansara@example.com
Customer Age: 66
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-08-31
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Read-only mode enables manual disconnection of the PPP connection to the device I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 