Ticket ID: 5408
Customer Name: Cynthia Fox
Customer Email: connor86@example.org
Customer Age: 49
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-09-10
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 