Ticket ID: 272
Customer Name: Sydney Rogers
Customer Email: rwaters@example.net
Customer Age: 44
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-07-15
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Please follow the instructions The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 