Ticket ID: 3038
Customer Name: Kim Price
Customer Email: boydalexander@example.net
Customer Age: 40
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-08-09
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

If you want to unlock your account, simply enter your password and click on unlock I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 