Ticket ID: 3581
Customer Name: Maria Lee
Customer Email: zward@example.net
Customer Age: 54
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-10-21
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

This is my $20 coupon

If you click on the promo link and buy in-store at my other shop, we get 5% discount for This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 14:29:58