Ticket ID: 7188
Customer Name: Robin Mitchell
Customer Email: gparker@example.net
Customer Age: 46
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-05-17
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I would also like to apologize to all the people that provided feedback.

I received an order that was from an old customer, who took the video the old I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 