Ticket ID: 3756
Customer Name: Michael Johnson
Customer Email: kevin21@example.com
Customer Age: 50
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-08-14
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.

Tired of my friend on Facebook talking about how he hates the fact that he doesn't get to say shit on Twitter? I had to google I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 04:36:54