Ticket ID: 1153
Customer Name: Oscar Rivera
Customer Email: jaguilar@example.com
Customer Age: 42
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-07-25
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

I've tried three different tools for improving the screen quality: The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:25:09