Ticket ID: 2259
Customer Name: Mark Lee
Customer Email: houstonsamantha@example.net
Customer Age: 54
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-09-06
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact me by email. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 14:27:49