Ticket ID: 8150
Customer Name: Theresa Cole MD
Customer Email: xpatterson@example.org
Customer Age: 52
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-05-27
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.

If you know of a good way, please email me. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 