Ticket ID: 2458
Customer Name: Amanda Martinez
Customer Email: angeljohnson@example.org
Customer Age: 60
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-12-16
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. I'm having an issue with the {product_purchased}. Please assist. Thank you. [8b4a3c7ef] I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 