Ticket ID: 3547
Customer Name: Patrick Anderson
Customer Email: uross@example.com
Customer Age: 67
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-10-08
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?

1. If you continue to use the {product_purchased I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 