Ticket ID: 6590
Customer Name: Seth Edwards
Customer Email: april50@example.net
Customer Age: 57
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-07-07
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[03/07/13 00:13:13] [Client thread/ERROR] [FML]: Unable to lookup {key} in mcdata. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Affect laugh more than throughout.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 16:30:53