Ticket ID: 3450
Customer Name: Johnny Nguyen
Customer Email: sara65@example.org
Customer Age: 51
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-01-10
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If possible...

" " When I'm with friends, I use this product in my day job so I need to help. The way I do things is I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 