Ticket ID: 7902
Customer Name: Alison Duran
Customer Email: daisy61@example.org
Customer Age: 52
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-06-03
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

If you have a {product_purchased} and no graphics This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 