Ticket ID: 714
Customer Name: Kathryn White
Customer Email: xpratt@example.org
Customer Age: 53
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-06-25
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Please refer to this I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 