Ticket ID: 2439
Customer Name: Joshua Morrow
Customer Email: ffarmer@example.net
Customer Age: 65
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2021-12-21
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? <A1#11-11>: Please get in touch with me I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Participant sort clear water.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:10:58