Ticket ID: 3439
Customer Name: Hector Glenn
Customer Email: ljones@example.net
Customer Age: 28
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-08-25
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? 1) After using an external hard drive I could not find my password. 2 I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 