Ticket ID: 3998
Customer Name: John King
Customer Email: baileyalex@example.com
Customer Age: 64
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-12-06
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

2.5.6

- Fixed some bug that could lead to "sending" a message with "Product Purchased in progress". The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 