Ticket ID: 4535
Customer Name: Kelly Roberson
Customer Email: regina76@example.org
Customer Age: 64
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-12-14
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-05-31 23:32:50