Ticket ID: 2015
Customer Name: Francis Owens
Customer Email: robert02@example.org
Customer Age: 40
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-07-05
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} is not valid in your device's screen or you've set the product price based on the description. Please help me. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 