Ticket ID: 4556
Customer Name: Steven Banks
Customer Email: julialittle@example.com
Customer Age: 44
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-07-08
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Or can you please do better?

Thank you! I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 00:31:15