Ticket ID: 2711
Customer Name: Christopher Shelton
Customer Email: briana26@example.net
Customer Age: 70
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-10-15
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

0 - 0 - 1 0 - 1

This is my first time I've bought this in the US and it's only been out for a few I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 18:27:12