Ticket ID: 3441
Customer Name: Christian Goodman
Customer Email: daniel92@example.org
Customer Age: 37
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-09-10
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 12:50:55