Ticket ID: 2632
Customer Name: Bryan Wells
Customer Email: robinsonjill@example.net
Customer Age: 66
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-01-26
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

When I use my $10,000 gift card this month, I was able to receive a gift card for $1.00 at Starbucks. The gift I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 08:53:28