Ticket ID: 4369
Customer Name: Elijah Allen
Customer Email: heidi20@example.com
Customer Age: 37
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-12-15
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

As for the software bug, I've been running the application I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 