Ticket ID: 1393
Customer Name: Becky Bailey
Customer Email: nancybrown@example.net
Customer Age: 19
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-06-21
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Product

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Quantity: I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:34:35