Ticket ID: 8010
Customer Name: Mary Thompson
Customer Email: danielle91@example.com
Customer Age: 67
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-01-31
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

"You can try this solution in your browser, by going to {product_p The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 23:11:41