Ticket ID: 7701
Customer Name: Stephanie Carroll
Customer Email: trevorsantana@example.com
Customer Age: 65
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-03-28
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

You should I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Both tax big right begin.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 19:52:28