Ticket ID: 8025
Customer Name: James Stephens
Customer Email: bellscott@example.org
Customer Age: 24
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-11-25
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

{product_purchased} {product_name}

{product_name} The name for this unit.

{product_name I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 21:45:06