Ticket ID: 3483
Customer Name: Denise Conley
Customer Email: annette77@example.org
Customer Age: 26
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-04-29
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 17:20:49