Ticket ID: 6871
Customer Name: Trevor Lee
Customer Email: uhernandez@example.net
Customer Age: 64
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-09-24
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm trying to try to help by buying the last one, but it's missing, I'm just running out of funds and could only put my name here. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 04:32:27