Ticket ID: 399
Customer Name: Richard Jordan
Customer Email: turnerbarbara@example.net
Customer Age: 41
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-04-02
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

$10 is only $1.25! (see below)

* $10, $5 for a refund. (this is an ad item I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 06:14:44