Ticket ID: 1144
Customer Name: Grant Mills
Customer Email: vincenthudson@example.net
Customer Age: 25
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-12-27
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

The solution to this could be to create a test of the screen brightness I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 02:35:55