Ticket ID: 7345
Customer Name: Dr. Robert Weaver DVM
Customer Email: knappjames@example.com
Customer Age: 18
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-09-06
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I'm having an issue with the {product_purchased}. Please assist.

I'm in the middle of a battle with the dragon and I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 11:39:15