Ticket ID: 4252
Customer Name: Richard Sharp
Customer Email: vmoore@example.com
Customer Age: 53
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-05-18
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

What can I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:49:24