Ticket ID: 2369
Customer Name: Jennifer Anderson
Customer Email: oscar85@example.net
Customer Age: 38
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-03-05
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks..


Bud

(1) We're sorry, this I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 09:58:21