Ticket ID: 1176
Customer Name: Joe Stanley
Customer Email: randywright@example.org
Customer Age: 24
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-06-24
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If you'd like a credit for an item, please enter a coupon code when prompted. Thanks.

Your credit is accepted by our customer service team I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 