Ticket ID: 2388
Customer Name: Alyssa Brown
Customer Email: rchoi@example.com
Customer Age: 67
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2020-03-17
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

If you have a signed-in account on our service, then you may wish I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Why return strategy pattern.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 18:27:48