Ticket ID: 6114
Customer Name: Michele Kelly
Customer Email: ramseyeric@example.org
Customer Age: 22
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-03-11
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #{product_purchases} will be accepted the next week if the name of the product you're looking at is currently in the {product_purch I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 