Ticket ID: 4877
Customer Name: Misty Johnson
Customer Email: uhensley@example.org
Customer Age: 39
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-06-19
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 