Ticket ID: 4353
Customer Name: Terry Flores
Customer Email: dpham@example.com
Customer Age: 28
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-06-21
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

5,088 1 2.3 -4 6.9 7 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:42:42