Ticket ID: 2892
Customer Name: Shawn Daniels
Customer Email: eschmidt@example.net
Customer Age: 69
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-11-16
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The Product Policy and Legal Disclosure details are provided on the manufacturer's webpage and are subject to change without notice.

COPYRIGHT

Copyright I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 10:02:10