Ticket ID: 1903
Customer Name: Stephen Williams
Customer Email: timothyblackwell@example.com
Customer Age: 19
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-04-04
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

SMS, please assist! The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Sea money company.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 09:47:17