Ticket ID: 1666
Customer Name: Kelly Scott
Customer Email: davidscott@example.org
Customer Age: 50
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-09-21
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product is in your cart.

Satisfied that you have received the product and received the correct information?


We'll be waiting in an hour I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 23:36:49