Ticket ID: 317
Customer Name: Daniel Ryan
Customer Email: nicholasroy@example.com
Customer Age: 52
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-08-15
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. -

Void.io

D3.net.Ai

Dino.co.uk

DnB.co.uk I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 