Ticket ID: 6519
Customer Name: Amanda Salazar
Customer Email: rhondagomez@example.org
Customer Age: 35
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-03-15
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? The following options are available, I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 