Ticket ID: 6216
Customer Name: Andrew Baker
Customer Email: kennedydustin@example.com
Customer Age: 34
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-08-01
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please read the FAQ on the product page. All images are copyright protected. If you're using a commercial product without this information please use an attribution statement. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:35:21