Ticket ID: 8134
Customer Name: David Bautista
Customer Email: batesdillon@example.net
Customer Age: 54
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-10-08
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

This device works so I can have a single device at times such as on weekends. On an open internet with limited bandwidth, the p0ssd server I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 