Ticket ID: 3057
Customer Name: Marcus Atkins
Customer Email: vblackwell@example.net
Customer Age: 56
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-08-11
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please note that this product (GOOGLE, GOOGLE+, GOOGLE+) is not available to all individuals.

This I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 19:02:02