Ticket ID: 2018
Customer Name: Amanda Bond
Customer Email: jennifer47@example.com
Customer Age: 67
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-04-13
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? To go to Settings>Network I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 23:31:03