Ticket ID: 7331
Customer Name: Joshua Torres
Customer Email: johnsonlisa@example.com
Customer Age: 68
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-02-23
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My order wasn't placed yet, I sent the wrong product, now I'm stuck. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Major as skin.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 15:05:52