Ticket ID: 2551
Customer Name: Brittany Rios
Customer Email: bryantjessica@example.com
Customer Age: 53
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-07-02
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm trying to figure out which product to check.

Q: What is the current availability of your product and how many units will I be able to ship The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 02:42:37