Ticket ID: 166
Customer Name: Joel Jones
Customer Email: mgonzalez@example.net
Customer Age: 33
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-07-25
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

You can help us restore your account for free by sharing this code with your friends I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 07:21:30