Ticket ID: 3093
Customer Name: Patricia Williamson
Customer Email: owenstammy@example.org
Customer Age: 38
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-02-12
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Note: The payment for the services are not currently paid, or they are not available for your purchases. We have received some enquiry as to whether that This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 