Ticket ID: 6273
Customer Name: Daniel Sharp
Customer Email: dale77@example.com
Customer Age: 48
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-01-28
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

Open the DataCenter recovery.conf file and write the following lines (after the I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 04:11:41