Ticket ID: 7229
Customer Name: Carla Moore
Customer Email: jaime70@example.com
Customer Age: 65
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-12-04
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Yes: These are the details: You can get the details of the I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 