Ticket ID: 4033
Customer Name: Evelyn Macias
Customer Email: joseph79@example.com
Customer Age: 30
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-07-23
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It's not working fine again. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Trial him interesting soldier.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 21:31:19