Ticket ID: 4839
Customer Name: Katherine Acosta
Customer Email: rsmith@example.net
Customer Age: 69
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-05-11
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 