Ticket ID: 4752
Customer Name: Stephanie Bowman
Customer Email: lisabradley@example.com
Customer Age: 62
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2020-05-27
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 05:57:49