Ticket ID: 5196
Customer Name: Ryan Riggs
Customer Email: oray@example.org
Customer Age: 63
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-05-14
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? : http://www.washingtonpost.com/politics/big-government I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Business bit pick campaign purpose.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 17:51:52