Ticket ID: 133
Customer Name: Aaron Hensley
Customer Email: tamara40@example.org
Customer Age: 65
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-05-01
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

The problem isn't with the monitor, it's because there's a I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 