Ticket ID: 661
Customer Name: Robert Martinez
Customer Email: dianataylor@example.org
Customer Age: 57
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-03-28
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[09/29/2017 10:39:40 AM][00 GoPro_id=2] [11/1/2017 8:44speaking] I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 16:46:53