Ticket ID: 4119
Customer Name: James Snyder
Customer Email: jose99@example.org
Customer Age: 62
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-12-19
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm so sorry about those numbers in advance," she said in Japanese, adding the retailer said that more than 300,000 yen were sold of the product via the I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 16:41:18