Ticket ID: 14
Customer Name: Sandra Barnes
Customer Email: gwendolyn51@example.net
Customer Age: 65
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-07-13
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?

I can't find the 'Product_IP' field of the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 20:34:54