Ticket ID: 7763
Customer Name: Roger Padilla
Customer Email: wproctor@example.com
Customer Age: 52
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-01-28
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </button> <b>New</b> <span style="margin: 0.0 0 0 0;"> <p>I'm having an issue with This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 01:26:55