Ticket ID: 4185
Customer Name: Monica Torres
Customer Email: kaitlyncook@example.org
Customer Age: 19
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-07-22
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I don't have a great I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 