Ticket ID: 6894
Customer Name: Wayne Mann
Customer Email: joefrancis@example.com
Customer Age: 67
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-02-18
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Q: The product cannot be redeemed for gift cards

A: For any gift cards, please contact giftcard.com with your address. Some categories I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Meeting weight treat firm room.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 18:54:00