Ticket ID: 194
Customer Name: Tiffany Wilson
Customer Email: allenpeter@example.net
Customer Age: 18
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-09-03
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? 1. Get my app installed and run the following command. 1 3 4 5 6 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 05:08:10