Ticket ID: 4748
Customer Name: Erica Reyes
Customer Email: connor65@example.org
Customer Age: 31
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-06-22
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I don't understand the description of {product_id}. Any help. This won't work properly. Please help.

I don't understand why I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 