Ticket ID: 2738
Customer Name: Marcus Young
Customer Email: mary79@example.com
Customer Age: 47
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-09-27
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I think if it are to be restored and the data restore is to be stored on my account it This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 