Ticket ID: 8306
Customer Name: Christopher Bailey
Customer Email: natasha36@example.org
Customer Age: 68
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-06-14
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

If you I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 