Ticket ID: 6632
Customer Name: William Evans
Customer Email: william11@example.com
Customer Age: 20
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-07-17
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

4 - "I want my money back."

- The following are your typical words I have heard over the years and over email. If no, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 