Ticket ID: 3632
Customer Name: Jessica Sanchez
Customer Email: nashcody@example.com
Customer Age: 41
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-02-20
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As soon as you receive the package, please add it to the address you have chosen.


I understand and apologize that on-the-spot help is needed I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 18:30:11