Ticket ID: 4028
Customer Name: Patrick Allen
Customer Email: cassandraalexander@example.org
Customer Age: 46
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-09-09
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?

- No, no. Only this one command from AMERICAN-LANGUAGES. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 