Ticket ID: 8185
Customer Name: Rachel Garza
Customer Email: leekaren@example.net
Customer Age: 29
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-04-11
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :)


If you have any problem with the product on the page, I can work back by checking the following parameters. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 09:55:58