Ticket ID: 703
Customer Name: Erica Henderson
Customer Email: frankcook@example.com
Customer Age: 39
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2021-11-19
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 15:49:48