Ticket ID: 3129
Customer Name: Sean Ortega
Customer Email: simslydia@example.org
Customer Age: 70
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-10-26
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you."

[#link_to_item type="text" href="http://en.wikipedia.org/wiki/Product_purchase"> The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 15:33:45