Ticket ID: 925
Customer Name: Paul Johnson
Customer Email: xparker@example.org
Customer Age: 35
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-09-06
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You don't have to be on the [product_price]. If it's the same one, I might suggest you sell it. But it has a better chance I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:55:54