Ticket ID: 6913
Customer Name: Matthew Barrett
Customer Email: nathanwilliams@example.com
Customer Age: 36
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-09-30
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{product_purchased}}

{product_refresh_to}} {{review_created}}

{review_total_refresh}} I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 10:58:27