Ticket ID: 8436
Customer Name: Brandi Willis
Customer Email: tayloralison@example.com
Customer Age: 69
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-09-25
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.

Let's try the solution. I This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Mind ask amount huge late.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 23:30:42