Ticket ID: 637
Customer Name: Pamela Hall
Customer Email: haleywatkins@example.org
Customer Age: 58
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-04-18
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

I've been running a version of Adobe Photoshop for about two years now I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 