Ticket ID: 5028
Customer Name: Jordan Kennedy
Customer Email: dmccall@example.net
Customer Age: 43
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-05-08
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 