Ticket ID: 6394
Customer Name: Susan Sparks
Customer Email: psummers@example.net
Customer Age: 22
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-03-18
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for visiting. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 03:13:31