Ticket ID: 815
Customer Name: Dustin Lara
Customer Email: pkelly@example.com
Customer Age: 67
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-07-03
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.", "name" : "My Fave Home", "description" : "<h3><b>One of my customers has decided to purchase a new I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 