Ticket ID: 6619
Customer Name: Charlotte Barnett
Customer Email: vmassey@example.net
Customer Age: 37
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-08-25
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? This has been bothering me for a while, I really hope you're looking into I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 