Ticket ID: 2849
Customer Name: Randy Jacobson
Customer Email: gordondominic@example.net
Customer Age: 70
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-05-24
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thank you. I also want to add that if you feel it is the wrong I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 09:22:16