Ticket ID: 917
Customer Name: Douglas Simpson
Customer Email: tannerwilliams@example.net
Customer Age: 53
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-03-08
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the product is not already stocked, I may need to charge another retail price. Your order will be shipped as soon as the items are sorted. I apologize for I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 04:56:42