Ticket ID: 2814
Customer Name: Patricia Clark
Customer Email: pguerrero@example.net
Customer Age: 47
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-09-05
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?

For example, if it is not a large volume of a I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:52:28