Ticket ID: 7750
Customer Name: Kyle Wilson
Customer Email: zedwards@example.com
Customer Age: 46
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-09-17
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?


Edit: Added @_s, @w: thanks... I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 