Ticket ID: 5053
Customer Name: Michael Ferguson
Customer Email: bbell@example.com
Customer Age: 44
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-11-02
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You're also on the right track with the number of orders which are being processed. Please take a moment to contact me. I have no further questions. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 