Ticket ID: 8041
Customer Name: Daniel Murphy
Customer Email: jacobsdanielle@example.org
Customer Age: 69
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-02-27
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:41:30