Ticket ID: 4694
Customer Name: Duane Hughes
Customer Email: andersonwilliam@example.net
Customer Age: 35
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-09-12
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm worried about my {product_p I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 05:42:30