Ticket ID: 1416
Customer Name: Joseph Oneal
Customer Email: james01@example.com
Customer Age: 37
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2020-11-01
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


This product is not available until you pay with PayPal. Only one or two items will be available for your free use.

There are some refunds, I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 