Ticket ID: 483
Customer Name: Matthew Dominguez
Customer Email: jasonwallace@example.org
Customer Age: 52
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-09-13
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks

The following instructions are for the latest firmware version of the Nexus 5 I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 