Ticket ID: 2898
Customer Name: Bethany Weaver
Customer Email: xhoover@example.org
Customer Age: 51
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-08-14
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

In my experience, I got from a credit card only. I could only buy a product. Then I got a free gift and I just got back a This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 