Ticket ID: 6487
Customer Name: Emily Allen
Customer Email: mcguirekristin@example.net
Customer Age: 32
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-11-12
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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23 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 18:02:37