Ticket ID: 7833
Customer Name: Whitney Anderson
Customer Email: taylor75@example.net
Customer Age: 45
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-08-15
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I just logged into my account and it says that is not available or is blocked in my account I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 20:45:39