Ticket ID: 2667
Customer Name: Brittany Tate
Customer Email: murraywesley@example.org
Customer Age: 48
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-02-01
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please keep the inquiry open until that's resolved. It can take several weeks and be very difficult since I can not be certain how long my complaint is being processed. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 