Ticket ID: 4038
Customer Name: Roy Holder
Customer Email: garzamadeline@example.com
Customer Age: 20
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-05-18
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[13:13] <sunnyface> I just forgot to put my name into the credits so it might have been a little more fun if you I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-05-31 23:53:28