Ticket ID: 2069
Customer Name: Susan Scott
Customer Email: kathy49@example.com
Customer Age: 43
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-05-03
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


If you have a problem please do not hesitate to contact Customer Support directly


We will be contacting you at subset@xlw-coms. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 18:08:20