Ticket ID: 5627
Customer Name: Brandi Robinson
Customer Email: sheltonbradley@example.com
Customer Age: 66
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-11-06
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

If all I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 