Ticket ID: 7231
Customer Name: Jason White
Customer Email: youngmatthew@example.org
Customer Age: 40
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-02-29
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (This product will be charged when purchased from Walmart, sometimes on special orders, or when we change our shipping rates. You can always contact us with more information.) I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 