Ticket ID: 3369
Customer Name: Eric Kennedy
Customer Email: carrollandrew@example.net
Customer Age: 40
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-10-11
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? -

To the extent that there were errors and it did not I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 06:59:21