Ticket ID: 8423
Customer Name: Andrew Taylor
Customer Email: ylarson@example.org
Customer Age: 32
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-12-05
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. As a test, I went into my computer I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 06:46:24