Ticket ID: 2165
Customer Name: Alicia Johnson
Customer Email: sandovalthomas@example.com
Customer Age: 67
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-11-25
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


Do you see the message (the first item in the list) under a different name? Please go to checkout or buy it back from us, then to I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 