Ticket ID: 972
Customer Name: Daniel Johnson
Customer Email: rsanchez@example.net
Customer Age: 38
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-04-22
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I will fix the issue quickly. I hope your site is working as promised.

I don't have any luck getting back to you before I move to another I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 05:27:00