Ticket ID: 5999
Customer Name: Jesse Torres
Customer Email: scottjamie@example.org
Customer Age: 53
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-05-14
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I'm being told on multiple accounts and via phone that I want for sale items they made for me. This isn't true, it's not really true I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 