Ticket ID: 3963
Customer Name: Erika Silva
Customer Email: marquezthomas@example.com
Customer Age: 34
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-09-05
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you in any way.

• You are not being paid by any third party. Please consider the purchase as a way to provide information regarding the buyer. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 