Ticket ID: 1117
Customer Name: Charles Roberts
Customer Email: waltergay@example.net
Customer Age: 40
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-07-10
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? - The account is locked. You should delete the account from my {product_purchased I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 