Ticket ID: 4782
Customer Name: Mr. Brian Thompson
Customer Email: christinaharrison@example.net
Customer Age: 20
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-10-20
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?

Step 1: Prepare the web server.

Step 2: The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 21:29:28