Ticket ID: 5805
Customer Name: Christopher Baker
Customer Email: kennedymatthew@example.org
Customer Age: 60
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-08-27
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?

Step 2) Go to Settings -> Network... and then tap on I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-05-31 23:59:56