Ticket ID: 6304
Customer Name: Kimberly Long
Customer Email: moorerobert@example.org
Customer Age: 21
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-03-27
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.

I've also had the "bad I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 01:23:25