Ticket ID: 4813
Customer Name: Michelle Wiggins
Customer Email: kimberly00@example.net
Customer Age: 35
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-01-03
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $25 per pair. Thats what I wanted. I've done some research on this product and I know it's getting better but i was wondering if I can I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 17:04:08