Ticket ID: 5535
Customer Name: Jessica Porter
Customer Email: michael19@example.com
Customer Age: 35
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-10-22
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know that no one wants to buy this product. There are other products on this website that are perfect. The only one I'm sure is it fits in their This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 10:43:41