Ticket ID: 2609
Customer Name: Nicholas Mccormick
Customer Email: joanna37@example.com
Customer Age: 27
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-05-26
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} is missing some other name in the product data in the product description. This is the new {{product_name}} property, which I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 14:40:55