Ticket ID: 2228
Customer Name: Joel Barron
Customer Email: maria70@example.net
Customer Age: 34
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-12-21
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?


If your password appears to have been lost or changed, you already have an account I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 18:49:05