Ticket ID: 4313
Customer Name: Melinda Davis
Customer Email: kristinajohnston@example.net
Customer Age: 48
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-05-27
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I am not locked. Please report what security issues your account is having.

I have This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 