Ticket ID: 6862
Customer Name: Beth Ramsey
Customer Email: ijohnson@example.net
Customer Age: 19
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2020-11-30
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

It's not working with any mobile phones, but it can be fixed with some tweaking

It's working fine with phones with 4.2.3 I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 07:03:13