Ticket ID: 7171
Customer Name: Cynthia Gonzales
Customer Email: rmckinney@example.org
Customer Age: 43
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-05-03
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. }

So I'm having an issue with the {product_purchased}. Please assist. }...so I've been having a problem with using the I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 21:17:10