Ticket ID: 6474
Customer Name: Kara May
Customer Email: dennismay@example.com
Customer Age: 63
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-09-14
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

A) No Payments + No Interest if paid in full in within 5 days of purchase.

Business days purchases made on or after 11/09/ I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 00:28:23