Ticket ID: 3464
Customer Name: Brittany Simpson
Customer Email: zhill@example.com
Customer Age: 43
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-07-03
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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Thank you for subscribing. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 13:07:26