Ticket ID: 2677
Customer Name: Deborah Brooks
Customer Email: diana15@example.net
Customer Age: 69
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-06-09
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

Thanks. If there is no hardware issue by the way I might need I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 