Ticket ID: 1489
Customer Name: Lisa Johnson
Customer Email: sherrylove@example.net
Customer Age: 37
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-10-25
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

3. How do I switch the product from a gift?

Switch the product from gift to gift.


This tool will automatically switch the product I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 06:26:47