Ticket ID: 1298
Customer Name: Joanne Lynch
Customer Email: theresa07@example.com
Customer Age: 33
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-09-29
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? All you need to do is I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 02:10:32