Ticket ID: 6655
Customer Name: Julie Chandler
Customer Email: josephsmith@example.com
Customer Age: 31
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-05-25
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

I've gone into the vendor details page on the Nexus 4 and found I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 