Ticket ID: 7359
Customer Name: Adam Hamilton
Customer Email: lindonna@example.org
Customer Age: 59
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-12-02
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?

Thank you for reporting this issue.

I would urge This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Type almost husband policy.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 19:56:34