Ticket ID: 5371
Customer Name: William Oconnor
Customer Email: vargasgregory@example.net
Customer Age: 50
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-06-20
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

We need to get the hardware (Intel/AMD) up to spec I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Join far last.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 03:00:52