Ticket ID: 2636
Customer Name: Bryce Smith
Customer Email: ashleybright@example.net
Customer Age: 30
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-07-22
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

It's so small we need to install a second screen, but in I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 