Ticket ID: 523
Customer Name: Richard Cunningham
Customer Email: camachojason@example.com
Customer Age: 18
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-08-02
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

We recommend you test your ISP's internal network in the next week or I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 