Ticket ID: 7204
Customer Name: Brenda Jones
Customer Email: lisaprice@example.org
Customer Age: 22
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-05-28
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the customer has the required information for the product or it appears it is an error while opening the product, please forward it to the team at the point of purchase I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Laugh arm hot.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 19:23:54