Ticket ID: 2558
Customer Name: Reginald Diaz
Customer Email: vallen@example.com
Customer Age: 50
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-11-13
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


If you have an item that was never picked in a quantity and you are not happy with the purchase then simply return it!


If you want the I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 07:15:48