Ticket ID: 1973
Customer Name: Charles Davis
Customer Email: martinerin@example.org
Customer Age: 37
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-12-03
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

This is a product made by iWorkLab, which was designed to provide you with a personalized solution to your financial problems

This product does not represent I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 22:55:03