Ticket ID: 6870
Customer Name: David Martinez
Customer Email: kdalton@example.net
Customer Age: 36
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-11-11
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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{Customer This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 17:24:25