Ticket ID: 3659
Customer Name: George Johnson
Customer Email: noahwilliams@example.com
Customer Age: 61
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-01-16
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? If I install an Xcode update, it will be downloaded on the client I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 20:01:48