Ticket ID: 3661
Customer Name: Kevin Keith
Customer Email: cjohnson@example.com
Customer Age: 56
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-12-14
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

I have tried a few different solutions: (1) To use a This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 