Ticket ID: 4251
Customer Name: Thomas Barron
Customer Email: robert04@example.com
Customer Age: 29
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-09-28
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I may try to log into my account again, but my account ID, password and expiration times The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 22:25:24