Ticket ID: 7238
Customer Name: Fernando Gentry
Customer Email: wileyalyssa@example.net
Customer Age: 23
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-02-26
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Note: If you have an existing customer account, please login on https://www.bluysquare.com/shop/shop_blu I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 07:48:45