Ticket ID: 3301
Customer Name: Nicole Mann
Customer Email: kimberlyoconnor@example.org
Customer Age: 45
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-12-20
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <3

If possible, please let me know what the problem is and I'll try to resolve it if possible. <3 I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-05-31 23:52:47