Ticket ID: 6465
Customer Name: Patricia Salinas
Customer Email: barryhorn@example.com
Customer Age: 26
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-07-30
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


All our products are made with a pure mineral formula and are made from a pure, organic plant for durability and quality. We always have a process in place I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 17:03:08