Ticket ID: 1775
Customer Name: Emily Wiley
Customer Email: wardangela@example.com
Customer Age: 22
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-01-05
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 19:29:18