Ticket ID: 1951
Customer Name: Mrs. Danielle Johnson
Customer Email: tdunn@example.net
Customer Age: 70
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-06-13
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I have got a refund in 60 days. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Check middle my down a before anything meeting.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 18:31:26