Ticket ID: 1112
Customer Name: Cynthia Garcia
Customer Email: ftaylor@example.net
Customer Age: 32
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-06-12
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

Note that although your phone is not encrypted, we do not need to do any I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:44:09