Ticket ID: 6410
Customer Name: Joseph Brown
Customer Email: saraashley@example.com
Customer Age: 60
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-08-30
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please describe what you plan to support in the purchase, the price you are willing to pay, and the item's description. This will then display the product's price I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 