Ticket ID: 7382
Customer Name: Gregory Garcia
Customer Email: brandonwilson@example.org
Customer Age: 62
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-08-08
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 10:43:07