Ticket ID: 3406
Customer Name: Danielle Ayala
Customer Email: kfuller@example.net
Customer Age: 62
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-10-04
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you choose not to receive the product you would like sent to, please contact our sales rep by phone at 1-888-996-7678; we will I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 19:42:15