Ticket ID: 1905
Customer Name: Alex Henderson
Customer Email: jordanheather@example.org
Customer Age: 21
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-05-17
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

Yes, we have no updates. I have never used this I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 19:54:19