Ticket ID: 2514
Customer Name: Cesar Sims
Customer Email: markdonaldson@example.org
Customer Age: 47
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-05-09
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?

[04/24/2015 - 11:21:41AM This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 22:14:46