Ticket ID: 2865
Customer Name: Maurice Love
Customer Email: andersonerin@example.com
Customer Age: 70
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-10-14
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. That was a small file.. I just got the item & got the item today and am looking forward the delivery & will be happy. Thank you - MichaelB — I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 07:08:38