Ticket ID: 4489
Customer Name: Eugene Stevens
Customer Email: krodriguez@example.net
Customer Age: 24
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-07-13
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Please give this to the manufacturer.

Thank you! I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 00:29:49