Ticket ID: 7819
Customer Name: Robert Atkins
Customer Email: tjames@example.com
Customer Age: 45
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-05-08
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

"

# get product_purchased if ($product_purchases[0].__name__] == 'Sonic' & (( I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 13:04:18