Ticket ID: 8072
Customer Name: Rachel Rivera
Customer Email: heather90@example.com
Customer Age: 25
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-05-29
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It is possible for this, for me, to make a donation and it would be appreciated. Thank you kindly." and then she returned for further help to buy the I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 21:49:17