Ticket ID: 5416
Customer Name: Nicole Knight
Customer Email: johnhess@example.com
Customer Age: 46
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-08-20
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please help with the order fulfillment process.

Thank you for your patience and patience with our delivery as we worked with my issue through our logistics to handle The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 13:49:59