Ticket ID: 86
Customer Name: Richard Mullen
Customer Email: cschmidt@example.com
Customer Age: 67
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-01-22
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

If you have not used login tokens for the previous 12 months, the login token I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 