Ticket ID: 3238
Customer Name: Loretta Simpson
Customer Email: nstone@example.com
Customer Age: 33
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-06-07
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. I am also having an issue with the {product_packaged} product... Please assist. Thanks. I'm having an issue with the {product_ This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 