Ticket ID: 1776
Customer Name: Sally Zuniga
Customer Email: johnkelly@example.net
Customer Age: 30
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-10-11
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for your support! https://www.facebook.com/groups/2908114029361709

This is what the official Steam forums say I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 