Ticket ID: 5090
Customer Name: Mrs. Debra Davis
Customer Email: leerachel@example.com
Customer Age: 24
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-10-24
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. That is the only reason for us having to do it. A lot of people like that, and you may want to update them. That will not be good. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 15:25:31