Ticket ID: 4076
Customer Name: Paige Nichols
Customer Email: richard72@example.com
Customer Age: 33
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-01-19
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks, Sam


My {product_purchased} is making strange I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 