Ticket ID: 7094
Customer Name: Terry Morales
Customer Email: michaelblevins@example.net
Customer Age: 47
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-03-06
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 19:19:25