Ticket ID: 4163
Customer Name: Laura Jackson
Customer Email: scottsmith@example.com
Customer Age: 36
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-09-19
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

You can reset the machine by going to the Software Updates tab and searching I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Mission speak my through.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 19:02:23