Ticket ID: 3271
Customer Name: Amanda Brown
Customer Email: craigortega@example.com
Customer Age: 52
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-04-19
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

We try to fix problems when we can without having to replace I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 