Ticket ID: 1781
Customer Name: Samuel Morgan
Customer Email: glynch@example.com
Customer Age: 19
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-09-06
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

When the product is bought with a refund, it says {purchase_code}. It will then say {purchase_price}.

When the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 14:58:27