Ticket ID: 6272
Customer Name: Nicholas Brown
Customer Email: smithmichael@example.org
Customer Age: 52
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-09-26
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

What do I do if I'm not getting my orders shipped?

You can report complaints to customer service@microsoft.com. When submitting your report I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 