Ticket ID: 124
Customer Name: Molly Ramos
Customer Email: steven13@example.org
Customer Age: 36
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-12-27
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

* As of 12.09.2017, this is affected by:

* [1]

* [2]

* [3 I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 13:08:24