Ticket ID: 4057
Customer Name: Steven Foster
Customer Email: steveharris@example.net
Customer Age: 57
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-05-18
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

Try the test I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 