Ticket ID: 7636
Customer Name: Ronald Guerrero
Customer Email: donna20@example.org
Customer Age: 23
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-05-09
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. All Categories Air 2K Gaming XS4 Gaming 2K Gaming 2K Gaming 2K Gaming 2K Gaming 2K Gaming 2K Gaming 2K This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 08:09:59