Ticket ID: 1044
Customer Name: Charlene Morris
Customer Email: angeladavis@example.com
Customer Age: 58
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2020-01-15
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?

Yes - you can recover any data which was destroyed

Yes, but it is not I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 