Ticket ID: 5510
Customer Name: Jonathan Thompson
Customer Email: uday@example.com
Customer Age: 33
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-08-28
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Please note if you buy the only product in your order, you will not experience this issue).

We have a system where you can pick the product that I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 15:41:08