Ticket ID: 2624
Customer Name: Alexis Warren
Customer Email: anthonyharmon@example.net
Customer Age: 32
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-09-26
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

I'll post on the hardware/software issues below.

When I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:46:16