Ticket ID: 6989
Customer Name: Lauren Franklin
Customer Email: vaguilar@example.org
Customer Age: 60
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-06-22
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product we're selling.


Crazy Fuzz:

If you try to add this to your cart and it's not working correctly, just add I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 