Ticket ID: 2331
Customer Name: Daniel Schultz
Customer Email: amanda93@example.org
Customer Age: 67
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-02-15
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[18:44:18]SAY: Richard Aultman/Tedward1337 : I wanna see those

[18:44:25 I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 18:30:32