Ticket ID: 4203
Customer Name: Dr. Angela Flores DVM
Customer Email: amandaluna@example.org
Customer Age: 51
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-07-31
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. —@KlausJohansen

The product_purchased item is in a state of disrepair or could be out of business.

Make I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 00:38:20