Ticket ID: 1177
Customer Name: Valerie Peterson MD
Customer Email: ssnow@example.net
Customer Age: 62
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-04-06
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

To get rid of the misbehaving behavior of the {product_p I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 