Ticket ID: 2399
Customer Name: Sara Hayes
Customer Email: blackkathryn@example.org
Customer Age: 44
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-01-21
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? To troubleshoot this issue, I need to open a new terminal emulator I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 