Ticket ID: 4362
Customer Name: Nancy Estrada
Customer Email: justinbean@example.net
Customer Age: 48
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-10-20
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This item may be backordered within 45 days of purchase.

This item will be fulfilled a week or more after the item is placed for a return. Please I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 