Ticket ID: 3917
Customer Name: Vickie Day
Customer Email: jeffmason@example.net
Customer Age: 65
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-07-31
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Television senior direction.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 05:40:35