Ticket ID: 4260
Customer Name: Karen Santos
Customer Email: vmanning@example.org
Customer Age: 62
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-05-22
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


1) Please take my advice. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 01:14:34