Ticket ID: 599
Customer Name: Michelle Harris
Customer Email: katherineestrada@example.com
Customer Age: 45
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-07-21
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

I want to reset my password to make sure it hasn't stolen. Why not I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Voice exactly attention be dinner.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 09:54:29