Ticket ID: 6391
Customer Name: Amanda Copeland
Customer Email: alexanderjake@example.net
Customer Age: 52
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-04-30
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?

Yes, but you need to enable the functionality.

Please read I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 