Ticket ID: 7155
Customer Name: Tracey Banks
Customer Email: echristensen@example.net
Customer Age: 60
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-01-15
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?


I thought it in its best state to go right ahead with the project I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 03:11:48