Ticket ID: 1777
Customer Name: David Bray
Customer Email: woodjustin@example.com
Customer Age: 31
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-02-09
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Note: Items which are NOT compatible via a specific app will be discontinued. Please read the FAQ before sending this product to the store.

Product Code The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 08:01:21