Ticket ID: 7749
Customer Name: Hannah Joseph
Customer Email: donna07@example.net
Customer Age: 41
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-10-21
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

3. Install an update to your server with a free install that is available with the Update Manager client.

4. To remove the previous version of I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 