Ticket ID: 5069
Customer Name: Robin Sanchez
Customer Email: egreer@example.org
Customer Age: 52
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2020-02-02
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


1. Use the Search Engine instead of google. We will find what is needed and then ship the product. I will do everything in writing if it works I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 