Ticket ID: 3500
Customer Name: Christie Walker
Customer Email: allencole@example.net
Customer Age: 42
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-09-13
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've got a $50 gift card that was purchased using the gift card and this item is not available. It's available but will not be available as soon as I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 19:28:08