Ticket ID: 6485
Customer Name: Kristin Foster
Customer Email: kyle49@example.org
Customer Age: 44
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-06-04
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Answer: "Turn-on the lights". You could turn on a power stand I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 01:52:34