Ticket ID: 1424
Customer Name: Lauren Glover
Customer Email: courtneygriffin@example.org
Customer Age: 62
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2020-05-06
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

If you choose to update your firmware (and if so, fix the I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 