Ticket ID: 4801
Customer Name: Lauren Davis
Customer Email: michelle61@example.org
Customer Age: 37
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-11-11
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

This is I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 