Ticket ID: 3516
Customer Name: Nancy Roth
Customer Email: theresa82@example.org
Customer Age: 54
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-08-29
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I understand, but you're only offering $10 of the regular price. Please do not ask for any other price after that (as you will sell me I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 05:21:32