Ticket ID: 4029
Customer Name: Natalie Gonzalez
Customer Email: tbates@example.com
Customer Age: 60
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-02-27
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not using this product on the basis of something. I could not be bothered to put this on my personal product store, and that's why I'm not This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 20:02:16