Ticket ID: 1840
Customer Name: Mark Miller
Customer Email: jburgess@example.com
Customer Age: 50
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-10-07
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The new product can be added at the appropriate time at my discretion.

When will I receive my product back?

I accept return and exchangeogenesis! I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 