Ticket ID: 4262
Customer Name: Brent Baker MD
Customer Email: jgreen@example.org
Customer Age: 43
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-08-09
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You're able to see the value based on the product's weight on my website, but the weight is not based on the product description.

The item is I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 