Ticket ID: 1877
Customer Name: Patrick Hood
Customer Email: mary32@example.org
Customer Age: 60
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-02-11
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Product Description:

Nimbus - Quick to Install PC Monitor™

Specifications:

Built-In Display (IPS) This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 23:03:41