Ticket ID: 2007
Customer Name: Rebecca Castro
Customer Email: osbornephilip@example.org
Customer Age: 61
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-03-08
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It had the previous user and I have not I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 