Ticket ID: 8279
Customer Name: Jake Farley
Customer Email: hhunter@example.net
Customer Age: 43
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-09-04
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? How are the buttons worked? Is there a way to disable this functionality? Thank I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 