Ticket ID: 4055
Customer Name: Brian Chavez
Customer Email: dale99@example.com
Customer Age: 43
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-01-02
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?


I am not getting my email account. How do I know if I am getting a I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 