Ticket ID: 4000
Customer Name: Michele Adams
Customer Email: katherinesanders@example.net
Customer Age: 64
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-04-29
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If an account is not registered with us then we will log in using birthplace(login) with my id. After being logged in after purchasing your order you I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 12:45:38