Ticket ID: 2724
Customer Name: Andrea Reed
Customer Email: browncrystal@example.com
Customer Age: 21
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-07-11
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thanks I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 