Ticket ID: 1823
Customer Name: Michelle Wong
Customer Email: ygardner@example.net
Customer Age: 37
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-08-02
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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A new color for my Macbook Pro! The new logo doesn't look familiar, I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 