Ticket ID: 5525
Customer Name: Russell Fowler
Customer Email: kathy41@example.net
Customer Age: 62
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-07-29
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?

1. Check network settings.

2. Start {p I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 