Ticket ID: 4122
Customer Name: Angela Guzman
Customer Email: stephanie41@example.net
Customer Age: 31
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-10-16
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please send a note to my webmaster or a representative and we'll reach out to you before the end of this month to discuss and resolve your issue. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 05:57:22