Ticket ID: 2520
Customer Name: Linda Dixon
Customer Email: lindamoore@example.net
Customer Age: 50
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-04-10
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? http://www.battery I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 08:10:52