Ticket ID: 3862
Customer Name: Timothy Middleton
Customer Email: qlane@example.net
Customer Age: 55
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-05-14
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

*If you need help, please call (833) 235 - 0143 or (833) 239 - 1887. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 