Ticket ID: 5895
Customer Name: Samuel Chen
Customer Email: lancechen@example.org
Customer Age: 65
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-07-09
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


My question from last week is:

Have my new account ever been verified? I have two different accounts on this one, and what is my problem The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 06:24:06