Ticket ID: 240
Customer Name: Sara Meza
Customer Email: jonesvictoria@example.net
Customer Age: 48
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-02-22
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

When you select the product on our site and click on the 'add to cart' button, it says: 'Sorry – no product is found. Please I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 