Ticket ID: 823
Customer Name: Jessica Reed
Customer Email: robert80@example.com
Customer Age: 33
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-04-02
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

You're I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-05-31 22:51:36