Ticket ID: 4761
Customer Name: Allen Anderson Jr.
Customer Email: rjohnson@example.net
Customer Age: 59
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-03-25
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's a minor issue that will be fixed with restatement for all devices in the future, but there's no guarantee that the issue will be addressed in future I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:13:00