Ticket ID: 4103
Customer Name: Sheila Pacheco
Customer Email: fdaniel@example.com
Customer Age: 24
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-12-16
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Here's what you I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Speech just foot.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 00:20:54