Ticket ID: 4809
Customer Name: Lisa Thomas
Customer Email: khenson@example.org
Customer Age: 45
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-05-09
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm on my second tryout of the I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 