Ticket ID: 4091
Customer Name: Chelsea Russell
Customer Email: sarahbartlett@example.net
Customer Age: 33
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-01-03
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

You can reset your password once you have a new account after you buy a new This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 