Ticket ID: 5478
Customer Name: Cheryl Mccoy
Customer Email: palmerwilliam@example.org
Customer Age: 42
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-08-15
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Thanks!

Glad I didn't write this post: I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Bag toward theory plan public high general.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 14:07:24