Ticket ID: 4235
Customer Name: Caroline Moore
Customer Email: katielevine@example.net
Customer Age: 31
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-07-30
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Modern tough guy sign.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:27:03