Ticket ID: 2809
Customer Name: Penny Maxwell
Customer Email: amclaughlin@example.com
Customer Age: 49
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-04-21
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please. Just help!

And then one question... Electronics.

If I get an email asking me what the battery guideline for most laptops works under and I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: None wish option.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 17:01:21