Ticket ID: 5823
Customer Name: Shelia Larsen
Customer Email: wongamy@example.org
Customer Age: 63
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-01-28
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? For now, we recommend you avoid using IPv6, IPv4 and IPv6 I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Reason source information set specific PM.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 09:29:23