Ticket ID: 7624
Customer Name: Kathy Hart DDS
Customer Email: ssexton@example.com
Customer Age: 22
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-12-20
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

A lock is an indication that the product's value has changed or has disappeared. When I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 08:47:44