Ticket ID: 7447
Customer Name: Rebecca Hudson
Customer Email: bethany57@example.net
Customer Age: 62
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-11-07
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I want to find out what's causing the screen flickering.

Step 3 I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 21:04:42