Ticket ID: 6604
Customer Name: Carmen Smith
Customer Email: ashleyswanson@example.org
Customer Age: 25
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-10-06
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? A: I can try a security solution, but to not unlock the account would hurt the app I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:19:08