Ticket ID: 4798
Customer Name: Stephanie Bowman
Customer Email: ericmckinney@example.com
Customer Age: 67
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-03-02
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? If I want to add it, and I know there won't be any other login details. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 12:11:48