Ticket ID: 5329
Customer Name: Steve Fleming
Customer Email: dennis21@example.net
Customer Age: 55
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2020-11-25
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

I have always had a problem with this network. If you get internet I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:43:54