Ticket ID: 1965
Customer Name: John Martin
Customer Email: boydjeffery@example.org
Customer Age: 42
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-03-03
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[17:25:23 AM] Izzy (@iglvzx): what does that count in this event?

[17:25:26 AM I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 20:47:49