Ticket ID: 108
Customer Name: Laura Collins
Customer Email: douglasmccormick@example.net
Customer Age: 50
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-06-09
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 15:49:01