Ticket ID: 5045
Customer Name: Christopher West
Customer Email: daniel12@example.org
Customer Age: 33
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-02-23
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Thank you for your I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 07:05:27