Ticket ID: 4402
Customer Name: Elizabeth Berg
Customer Email: christopher56@example.net
Customer Age: 54
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-08-19
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

{Product Name}. To log into your {product_purchased} account, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 21:44:53