Ticket ID: 5533
Customer Name: Shaun Kelley
Customer Email: edwin62@example.com
Customer Age: 19
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-09-02
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Thank you for you. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 