Ticket ID: 4027
Customer Name: Gwendolyn Fisher
Customer Email: christophergutierrez@example.net
Customer Age: 28
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-05-02
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

In closing: the product that you purchased was a copy of a product you didn't know existed. The problem was that it didn't go through my usual I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 