Ticket ID: 301
Customer Name: Shaun Jackson
Customer Email: jennifer62@example.org
Customer Age: 59
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-10-07
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? {source; address, ip Address} is the IP address that is provided to I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 