Ticket ID: 6679
Customer Name: Mr. Christopher May
Customer Email: kristin27@example.net
Customer Age: 56
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-10-15
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

*I want a product that doesn't ship as often. Please assist.

*If you still want a product that doesn't ship and it doesn The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:05:54