Ticket ID: 377
Customer Name: Eric Harris
Customer Email: davisashley@example.net
Customer Age: 28
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-05-10
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have a device [HW24]. If you can't get it, then please help. We may not be able to help you. We will make you I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 20:07:13