Ticket ID: 6447
Customer Name: Mary Christian
Customer Email: sgallegos@example.org
Customer Age: 58
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-11-30
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 