Ticket ID: 6905
Customer Name: Lisa Mcmillan
Customer Email: beankristy@example.com
Customer Age: 29
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-12-26
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank detachment. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 08:15:15