Ticket ID: 6906
Customer Name: Vanessa Tate
Customer Email: donna63@example.net
Customer Age: 54
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-01-24
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


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" I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 02:15:15