Ticket ID: 4778
Customer Name: Charles Gonzalez
Customer Email: jeffreyrichard@example.com
Customer Age: 61
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-09-19
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know it's a huge task to get here, but it's pretty easy in my experience, since my account was purchased and my email address has my phone number I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Room across some leave.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 02:11:23