Ticket ID: 1238
Customer Name: Troy Molina
Customer Email: ricky03@example.net
Customer Age: 24
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-08-02
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

The device being booted will not recognize DHCP packets for an ip address, I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 