Ticket ID: 7916
Customer Name: Elizabeth Walton
Customer Email: wrightsally@example.net
Customer Age: 38
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-03-21
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " }, { "product": { "name": "I Love Yarn", "slug": "I Love Yarn", "store_name": "I I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 19:55:34