Ticket ID: 4280
Customer Name: Angela Duarte
Customer Email: jennifer35@example.net
Customer Age: 55
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-01-07
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thank you,

A. Thank you, I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 