Ticket ID: 7991
Customer Name: Jesse Olsen
Customer Email: jennifercollier@example.net
Customer Age: 29
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-04-18
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I was already on the web after my purchase. You are providing the information it needs for me to update the order with the new items. This item is I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 01:37:16