Ticket ID: 7740
Customer Name: Christopher Morrison
Customer Email: sanderspatricia@example.org
Customer Age: 61
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-11-13
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

We are using an alternative solution.

The first thing you need to do is to create an event with the product item to update an old one. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 11:46:20