Ticket ID: 4836
Customer Name: Jamie Cunningham
Customer Email: alex56@example.net
Customer Age: 63
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-04-09
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?


If the device you I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-05-31 23:56:38