Ticket ID: 922
Customer Name: Richard Price
Customer Email: iphillips@example.net
Customer Age: 43
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-01-29
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My shop's prices are a little different than normal from where I live. -J.

We have a couple of guys who buy everything and the sales assistant I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:57:50