Ticket ID: 4222
Customer Name: Kelly Silva
Customer Email: connie65@example.com
Customer Age: 24
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-05-14
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


In the description of the products on the left you will see product details as listed in the package information on the right.


Please understand that there will I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 06:32:46