Ticket ID: 8214
Customer Name: Michelle Ramos
Customer Email: wadesean@example.net
Customer Age: 44
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-02-22
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I'd love to hear about your experience. Thank you, Jeff

Thanks I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 17:20:43