Ticket ID: 7515
Customer Name: Ashley Michael
Customer Email: shannon90@example.com
Customer Age: 31
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-09-17
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? - I tried changing the manufacturer, and it works fine. However, this does I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 01:50:20