Ticket ID: 3110
Customer Name: Karen Shields
Customer Email: angela55@example.com
Customer Age: 43
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-11-05
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

For the sake of both mentors, I can't take this project. The only solution that can help is for my students to follow my lead and apply. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 