Ticket ID: 1473
Customer Name: Dr. Lauren Lee
Customer Email: grantnatalie@example.org
Customer Age: 53
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-08-10
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[2016-08-22 22:49:57] CLIENT: libav error: decode_slice_header error [2016-08-22 22 I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 