Ticket ID: 5348
Customer Name: Travis Kirk
Customer Email: hurstwalter@example.com
Customer Age: 57
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-12-14
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 