Ticket ID: 7321
Customer Name: Dawn Nolan
Customer Email: zwilliamson@example.org
Customer Age: 53
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-05-26
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.

I ordered the gift and was told the receipt in the box had returned to them and I did not receive the gift. I was thinking about I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 