Ticket ID: 4169
Customer Name: Kaylee Dunn MD
Customer Email: gwashington@example.com
Customer Age: 29
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-04-15
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Also, can you let me know if there's any data I accidentally deleted from your {product_ I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 11:12:33