Ticket ID: 3719
Customer Name: Benjamin Hamilton
Customer Email: gonzalezmatthew@example.net
Customer Age: 20
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-12-27
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please fill in the form found below.

Thank you.

Please check the email for a new email address. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 