Ticket ID: 4249
Customer Name: Amy Green
Customer Email: robert89@example.org
Customer Age: 27
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-09-13
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please. Thanks. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 12:49:21