Ticket ID: 7203
Customer Name: Stephanie Boyer
Customer Email: browntiffany@example.com
Customer Age: 69
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-02-12
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

The first thing you should do is to make sure the package is working I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 06:56:53