Ticket ID: 6432
Customer Name: Timothy White
Customer Email: rodrigueztimothy@example.org
Customer Age: 63
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-01-05
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

• You asked the right question. Get a review in as soon as you can.

• We can only offer this product through a third party. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 