Ticket ID: 7318
Customer Name: Sharon Collins
Customer Email: jeremy00@example.net
Customer Age: 38
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-03-09
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your brand-new [product_purchased] is now priced at $0.00. I hope you can fix it as it should. It should be I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Share notice maybe ability.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 08:14:33