Ticket ID: 1185
Customer Name: Larry Mccullough
Customer Email: ijones@example.net
Customer Age: 23
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-10-18
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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<string>{purchase}= I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 08:18:56