Ticket ID: 3743
Customer Name: Melissa Davenport
Customer Email: angelamoreno@example.net
Customer Age: 38
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-10-30
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:55:37