Ticket ID: 6685
Customer Name: Terrence Garrett
Customer Email: michael99@example.org
Customer Age: 46
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-12-04
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

A:

b: Please assist us, we won't be able to give this product to you until it's returned to us.

c I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 