Ticket ID: 5323
Customer Name: Christine Mcguire
Customer Email: baileypeter@example.com
Customer Age: 37
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-10-05
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

If you I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:30:48