Ticket ID: 8408
Customer Name: Jennifer Cooper
Customer Email: francis23@example.org
Customer Age: 60
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-11-16
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My name is Justin. I'm a photographer. In 2011 my son was diagnosed with post-traumatic stress disorder and was frighteningly in fear of losing his job." I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 07:47:04