Ticket ID: 6501
Customer Name: Patrick Maxwell
Customer Email: briantorres@example.com
Customer Age: 33
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-12-19
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

C: I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 02:45:55