Ticket ID: 3874
Customer Name: Nicholas Stewart
Customer Email: elizabethjenkins@example.com
Customer Age: 50
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-08-10
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Have you noticed any recent issues?

This is the second such I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 