Ticket ID: 5544
Customer Name: Jordan Kim
Customer Email: travis24@example.org
Customer Age: 65
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-04-01
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? The only way is to get in touch with one person to help. We'll start I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 02:19:54