Ticket ID: 2210
Customer Name: Nicole Baxter
Customer Email: jonathandavis@example.net
Customer Age: 24
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-08-22
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. —

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Disqus I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:17:41