Ticket ID: 28
Customer Name: Michael Mcdowell
Customer Email: jeffersonmichael@example.net
Customer Age: 21
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-10-12
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{product_purchased}} must be a valid email address for your order and are valid for one week in advance. Please make your purchases as quickly as possible The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 