Ticket ID: 8030
Customer Name: David Johnson
Customer Email: ahodge@example.org
Customer Age: 37
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2021-03-14
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <product_purchased}.

Thank you for your support of the upcoming iPhone X with a redesigned design.

We've made major changes to the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 05:28:15