Ticket ID: 1226
Customer Name: Ryan Chase
Customer Email: stephanie21@example.org
Customer Age: 66
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-06-11
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I may be able to add additional information as needed.

I'd love to make your business more responsive - you don't get a refund if you were late I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 02:56:55