Ticket ID: 4759
Customer Name: Timothy Edwards
Customer Email: victoria22@example.net
Customer Age: 26
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-11-05
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 