Ticket ID: 1251
Customer Name: Stephen Rivera
Customer Email: xthomas@example.org
Customer Age: 58
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-09-18
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I don't have these data on the server, I don't have my own storage solution." I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 05:29:27