Ticket ID: 5243
Customer Name: John Butler
Customer Email: keithprice@example.org
Customer Age: 56
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-01-03
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Q: What if a user has purchased both my iPad and my new iPhone?

A: If you have purchased both, please let me know via I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 08:59:54