Ticket ID: 5663
Customer Name: Stephanie Roberts
Customer Email: akirby@example.org
Customer Age: 57
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-08-15
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Sit physical home where.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 11:24:38