Ticket ID: 3247
Customer Name: Wayne Black
Customer Email: stevenbutler@example.net
Customer Age: 20
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-04-29
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

After a successful lock, my account will be locked forever. Why has the lock not I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 