Ticket ID: 2757
Customer Name: Jamie Jones
Customer Email: rdean@example.com
Customer Age: 61
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-10-05
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.

Thanks again for the support and information you provide.

Pending Update! The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 17:18:13