Ticket ID: 2265
Customer Name: Amber Heath
Customer Email: imorton@example.com
Customer Age: 24
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-05-29
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. How about this, Mr. President?

Mr. McFarland:

I have I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 14:06:59