Ticket ID: 634
Customer Name: Jonathon Copeland
Customer Email: shannonroberts@example.org
Customer Age: 68
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-07-29
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? {product_p I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:03:18