Ticket ID: 4229
Customer Name: Amy Estrada
Customer Email: zjacobson@example.org
Customer Age: 43
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-03-12
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Please give us the number for me to try to repair."

He added: "I have I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 