Ticket ID: 4942
Customer Name: Andrea Moreno
Customer Email: zlin@example.net
Customer Age: 56
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-04-16
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Sellers of the product that you bought to someone else is responsible for the quality of the product they purchase, not the quality of the item returned and I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 