Ticket ID: 2038
Customer Name: David Ramirez
Customer Email: gonzalezgloria@example.com
Customer Age: 64
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-12-02
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

" I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 