Ticket ID: 6121
Customer Name: Patrick Peterson
Customer Email: ncompton@example.com
Customer Age: 61
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-09-13
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Thanks!

anon993599

Post 2 My computer works great. When I try I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 