Ticket ID: 8125
Customer Name: Frank Mcdonald
Customer Email: karenhoffman@example.net
Customer Age: 70
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-11-03
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please check that you've sent your product to us before shipping.


Please note that the price and delivery fees for our products are not set in stone and do I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 