Ticket ID: 3182
Customer Name: Matthew Crawford
Customer Email: wlee@example.net
Customer Age: 25
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-11-19
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Try to close the device. To fix it I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Wait there require cost offer.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 05:00:58