Ticket ID: 5392
Customer Name: Tina Arnold
Customer Email: owoods@example.org
Customer Age: 56
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-08-23
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you are a distributor, please have you check your list of licensed dealers with us.

For the rest of you: we offer the same sales line, I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 09:54:23