Ticket ID: 2749
Customer Name: Tracey Torres
Customer Email: zavalaalexis@example.org
Customer Age: 52
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-08-10
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

3.1 The user's first request, for example from someone with previous purchases from the user's previous store, will not be processed. This change was This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 14:00:03