Ticket ID: 2524
Customer Name: Lauren Johnson
Customer Email: gibsoncarl@example.org
Customer Age: 48
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-12-17
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 15:36:57