Ticket ID: 1657
Customer Name: Phillip Harris
Customer Email: laurahall@example.net
Customer Age: 41
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-02-15
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 