Ticket ID: 3205
Customer Name: Stephanie Webb
Customer Email: franciscorey@example.net
Customer Age: 31
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-12-30
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


I tried some stuff at it, but everything works fine. I do NOT understand why a product item was bought by someone but sold to someone else. As I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 22:20:29