Ticket ID: 5926
Customer Name: Dawn Thompson
Customer Email: kristenvalentine@example.net
Customer Age: 18
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-04-01
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

To make your account secure, please use a secure browser, you may download additional images from this page, or if the client already supports JavaScript enabled, enable I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 