Ticket ID: 2589
Customer Name: Michael Cole
Customer Email: lopezdenise@example.net
Customer Age: 20
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-06-13
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'll get it fixed quickly to solve issue I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Arrive sense represent test.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 11:35:28