Ticket ID: 3916
Customer Name: Kim Fisher
Customer Email: jbeasley@example.org
Customer Age: 36
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-12-10
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

#1: Make sure the screen is connected.

I can't see the screen. There is no help if I have it plugged in to the I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 