Ticket ID: 3456
Customer Name: Heather Russell
Customer Email: ywalter@example.com
Customer Age: 69
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-06-10
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " > > >.product " /Users/joshuex-w1/Desktop" ).product'"'>.product " /Users/ I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 04:28:13