Ticket ID: 3784
Customer Name: Eric Walton
Customer Email: oburgess@example.org
Customer Age: 58
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-09-13
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

What

We may need to do a custom order

If you have to make an order

We will get the full price

Thanks I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 08:14:31