Ticket ID: 6849
Customer Name: Matthew Wilson
Customer Email: nancy24@example.org
Customer Age: 43
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-02-04
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact me if you have any additional questions. I am a freelance service that provides an online service for people looking for a good quality product from GoodMVC. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 