Ticket ID: 1187
Customer Name: Kathryn Miller
Customer Email: danielsnoah@example.net
Customer Age: 50
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-06-11
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?

As of 1.09 (1.12) the issue only I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 