Ticket ID: 5107
Customer Name: Christopher Clark
Customer Email: lisageorge@example.org
Customer Age: 41
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-12-25
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. }#{ name });

What does the error look like?

In the current directory, there is a $PROGRAMFILE variable that you can I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 