Ticket ID: 7680
Customer Name: Holly Thompson
Customer Email: thomasjohnson@example.com
Customer Age: 54
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-04-29
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?

A: I lost all the data stored on this system at once. Even before my name I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 