Ticket ID: 6614
Customer Name: Anthony Salazar
Customer Email: jessicabeltran@example.com
Customer Age: 25
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-12-19
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.

Can I have additional support for Apple I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 21:22:23