Ticket ID: 4765
Customer Name: Nicholas Thomas
Customer Email: dmarquez@example.com
Customer Age: 44
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-10-31
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

I'll see you in the comments section in a little while. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 08:22:06