Ticket ID: 7988
Customer Name: David Franco
Customer Email: johnsoncody@example.com
Customer Age: 29
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-10-19
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you're having any doubt, please contact the customer support department at (800) 278-2700 to correct the mistake.

The items in our stores I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 