Ticket ID: 4477
Customer Name: Meagan Wong
Customer Email: elainejohnson@example.net
Customer Age: 46
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-04-05
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. The screen keeps loading. What can I do I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 