Ticket ID: 3714
Customer Name: Erin Grimes
Customer Email: jmartin@example.org
Customer Age: 61
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-02-03
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1) The requested product(s) is not present in-store. 2) For reasons other than product availability, the selected item in-store may not be I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 20:46:55