Ticket ID: 6416
Customer Name: Debbie Alexander
Customer Email: brentlawrence@example.net
Customer Age: 52
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-11-23
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If your customer orders a defective product within 30 days after placing it, we will notify them in writing of the change and provide you with an opportunity to replace I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 