Ticket ID: 3617
Customer Name: Amanda Perkins
Customer Email: joseph47@example.org
Customer Age: 69
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-06-06
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? There is a change I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 