Ticket ID: 908
Customer Name: Robert Kirby
Customer Email: ysanchez@example.com
Customer Age: 54
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-05-31
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

This item is no longer available. It may have expired or been removed. Please visit a recently closed store to see if it is available.

This I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Maintain wait like.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 00:00:28