Ticket ID: 5955
Customer Name: Julie Wells
Customer Email: brittany20@example.net
Customer Age: 44
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-08-18
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?

 Liveris : That's a good question. The reason why this problem may have been introduced I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 18:25:32