Ticket ID: 5039
Customer Name: Adam Nelson
Customer Email: ksmith@example.net
Customer Age: 21
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-06-22
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If you have any problems or problems that you think we should take immediate action, please let us know on the Contact Us page.

Please follow us I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 02:37:19