Ticket ID: 2297
Customer Name: Julia Campbell
Customer Email: dferguson@example.org
Customer Age: 48
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-07-06
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The error message you received should read:

Your product was not purchased legally, it was in error. You could have purchased from, obtained from, I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 11:11:43