Ticket ID: 1314
Customer Name: Mark Harrison
Customer Email: susanwilkinson@example.org
Customer Age: 28
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-10-16
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? There's not really anyone left on the network until this bug is fixed I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Should close well ok like task.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:25:50