Ticket ID: 1513
Customer Name: Mary Clements
Customer Email: lacey33@example.org
Customer Age: 55
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-06-09
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?

Why should the original user lose the lost data? Well, I'm very good at this I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 21:07:25