Ticket ID: 3930
Customer Name: Nicholas Moore
Customer Email: brianpatterson@example.org
Customer Age: 64
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-10-29
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

If you haven't managed to connect to all devices on your computer, I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 