Ticket ID: 4737
Customer Name: George Mathews
Customer Email: brownalexander@example.net
Customer Age: 48
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-08-19
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

Unfortunately, the company hasn't explained it to me.

We'd like to I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 