Ticket ID: 1470
Customer Name: Maria Murphy
Customer Email: ymosley@example.com
Customer Age: 67
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-05-22
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

• Don't connect to this account with an older network password. If I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 15:25:22