Ticket ID: 5391
Customer Name: Cynthia Gibbs
Customer Email: robert81@example.org
Customer Age: 68
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-09-18
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


What if I've done everything right?


We think we have the best deal in the world for these two products or your gift card. I believe I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:48:21