Ticket ID: 3879
Customer Name: Audrey Griffin
Customer Email: john66@example.org
Customer Age: 31
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-10-12
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 02:09:44