Ticket ID: 7807
Customer Name: David Hall
Customer Email: taylorjason@example.net
Customer Age: 44
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-07-29
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It took me a while to figure out how to remove the device because, to me, it looks like it's like it's holding up. I don't know I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 