Ticket ID: 3181
Customer Name: Sheena Cox
Customer Email: jgonzalez@example.net
Customer Age: 58
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-02-07
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. If it's already going to work it will I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 