Ticket ID: 7015
Customer Name: Dr. Jennifer Wood
Customer Email: cwilliams@example.org
Customer Age: 55
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-09-06
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?


I'll be sending I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 23:21:39