Ticket ID: 6261
Customer Name: Richard Ferguson
Customer Email: hortonjoshua@example.org
Customer Age: 19
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-10-01
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Sigh. - It's coming. Thank you. - Please keep working. - Thank you for doing so. - Sorry for being late. - And now This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Something rich cause.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 22:13:21