Ticket ID: 7670
Customer Name: Cheryl Collins
Customer Email: tammyjohnson@example.net
Customer Age: 53
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-04-02
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 