Ticket ID: 7075
Customer Name: Allison Castro
Customer Email: ruben34@example.org
Customer Age: 33
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-03-23
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There is not a product available for that price which can go up to 60 USD so please inform us. But only if the product is available for a long term, I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 05:04:59