Ticket ID: 1511
Customer Name: James Dodson
Customer Email: wellsdaniel@example.net
Customer Age: 68
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-01-22
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The product was not made with O2.

When you press F-4 in a product description, this might appear to mean that it is no I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 