Ticket ID: 2415
Customer Name: Mr. Stephen Washington
Customer Email: sarah66@example.com
Customer Age: 57
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-09-05
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


The new website has had a couple of crashes. After searching the website, there are no items listed that correspond to my order. I cannot resolve this problem I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 22:03:25