Ticket ID: 6071
Customer Name: George Pennington
Customer Email: soniamathis@example.com
Customer Age: 25
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-10-31
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? A small message goes up saying: Please do log into the account on a different account. You The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 