Ticket ID: 984
Customer Name: Manuel Parks
Customer Email: melissa70@example.org
Customer Age: 51
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-12-07
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

I'm trying an The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 