Ticket ID: 6847
Customer Name: Robin Thomas
Customer Email: cooktravis@example.net
Customer Age: 33
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-11-12
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Reply Delete
I've got more problems than I can list but, to be I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 