Ticket ID: 6897
Customer Name: Jeffrey Hodge
Customer Email: hroberts@example.org
Customer Age: 60
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-05-30
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Time force street discover.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 22:04:02