Ticket ID: 5167
Customer Name: Robert Edwards
Customer Email: cheryl58@example.org
Customer Age: 57
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-03-01
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I am not able to change price.

The item requires a name, model (or model name). The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 