Ticket ID: 2732
Customer Name: James Evans
Customer Email: charleneoconnor@example.com
Customer Age: 24
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-06-17
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The product is still available. Thank you for your interest in purchasing this item but it is out of stock at now. Please assist. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 22:44:41