Ticket ID: 5104
Customer Name: Taylor Thompson
Customer Email: melissa67@example.org
Customer Age: 26
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-03-31
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

If, after trying to install a new OS on my computer since 2012 I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 06:42:51