Ticket ID: 6903
Customer Name: Diana Wright
Customer Email: jessica13@example.com
Customer Age: 45
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-03-14
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Product Description

$3.99

$29.99

This is the new "Mozart Red Line" $3.99 I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 23:02:12