Ticket ID: 5137
Customer Name: John Alvarez
Customer Email: christina93@example.com
Customer Age: 51
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-09-26
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Solutions:

Change the product_purchased_id string to include a String, eg. (product_purchased_id= I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 05:22:35