Ticket ID: 6040
Customer Name: William Sanchez
Customer Email: xdavis@example.org
Customer Age: 28
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-03-26
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

If somebody has a problem with the screen, please contact me by e I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 19:37:20