Ticket ID: 3027
Customer Name: Michelle Pierce
Customer Email: thansen@example.net
Customer Age: 66
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-02-24
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I am making contact with a customer to try to get a refund. This is being handled by the company on behalf of my company.

It appears I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 