Ticket ID: 2464
Customer Name: Sandra Harris
Customer Email: michaelramirez@example.com
Customer Age: 29
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-04-13
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

If you've noticed an app crash on your device (i.e. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 22:27:32