Ticket ID: 7036
Customer Name: Janice Harris
Customer Email: jesus85@example.net
Customer Age: 24
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-02-01
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The customer is always welcome and happy to discuss issues with us.

Thank you,

Jenny

P.S. If you're I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 21:27:07