Ticket ID: 4317
Customer Name: Dawn Hamilton
Customer Email: nicholsgary@example.com
Customer Age: 24
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-07-21
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? :)

Thank you!

Thanks!

Yes, please assist I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 11:55:48