Ticket ID: 4861
Customer Name: Joshua Cameron
Customer Email: jeremy66@example.com
Customer Age: 29
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-11-02
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Is it possible to log in to my {product_purchased} account so it can I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 02:58:13