Ticket ID: 5712
Customer Name: Julie Anderson
Customer Email: uturner@example.com
Customer Age: 62
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-08-19
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When we sell an item, we're not telling you where your item was or why it was sold, but we can tell you the exact details. When we sell I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 03:59:42