Ticket ID: 2261
Customer Name: Sharon Clarke
Customer Email: zbird@example.net
Customer Age: 41
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-04-24
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — S

This might have been my most important part of this interview since I've spent quite some time listening to a lot of podcasts. I found myself looking I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 