Ticket ID: 7897
Customer Name: Kevin Crawford
Customer Email: cindy50@example.org
Customer Age: 39
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-10-11
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Rise election allow new call here.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 21:12:07