Ticket ID: 8064
Customer Name: Lisa Lynch
Customer Email: frobinson@example.org
Customer Age: 63
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-08-10
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? https://support.apple.com/kb_article/breakin-cr The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 14:54:05