Ticket ID: 7669
Customer Name: Ashlee Park
Customer Email: katherinepitts@example.net
Customer Age: 60
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-06-09
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. After sending something out a certain way, but I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 