Ticket ID: 7365
Customer Name: Tyler Vang
Customer Email: ahubbard@example.org
Customer Age: 32
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-03-10
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Note: The purchase order processing time may run several hours to several days depending on the vendor. Thank you for your patience and understanding.

I am This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 19:20:44