Ticket ID: 1210
Customer Name: John Barnes
Customer Email: zmartin@example.net
Customer Age: 36
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-12-01
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

#12

#13 Thanks a lot for this help I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 16:11:29