Ticket ID: 2328
Customer Name: Kelly Garza
Customer Email: narmstrong@example.com
Customer Age: 45
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-03-28
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 