Ticket ID: 4589
Customer Name: Luis Cross
Customer Email: donnawood@example.org
Customer Age: 45
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-07-30
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

For your convenience, log in to your Account Manager by clicking the Refresh button above I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 18:07:00