Ticket ID: 5420
Customer Name: Jessica Lewis
Customer Email: kelly87@example.com
Customer Age: 44
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-01-06
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

We recommend I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 