Ticket ID: 5809
Customer Name: Joshua Brown
Customer Email: danielcurtis@example.org
Customer Age: 70
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-09-29
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? #1) Please help us understand what is going on. If we use Google Analytics, this I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 16:22:01