Ticket ID: 1452
Customer Name: John Morgan
Customer Email: whiteandrea@example.net
Customer Age: 27
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-08-21
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

I've tested this stuff out as it is done in real life without I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-05-31 23:15:55