Ticket ID: 7561
Customer Name: Michael Brown
Customer Email: haley38@example.org
Customer Age: 60
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-11-13
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

There is a locked device that you are required to enter into login. It works really I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 