Ticket ID: 426
Customer Name: Kenneth Mejia
Customer Email: kathyhumphrey@example.net
Customer Age: 44
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-07-03
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please enter your email, not your phone number. If you need any further assistance with this please try to call our helpline.

Thank you I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 