Ticket ID: 2572
Customer Name: Kenneth Brown
Customer Email: schmidtwilliam@example.net
Customer Age: 31
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-07-25
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks

ReplyReply

ReplyReply Balloon: I've seen this issue I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 17:37:08