Ticket ID: 8179
Customer Name: Vanessa Pace
Customer Email: beckkimberly@example.com
Customer Age: 50
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-09-27
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Cancelled

Thank you.

Sincerely, The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 15:04:52