Ticket ID: 3541
Customer Name: Robert Hart
Customer Email: ymitchell@example.com
Customer Age: 54
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-01-29
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

I've entered into an account with our company and have forgotten my password for my I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Them indicate try also.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 07:04:03