Ticket ID: 1260
Customer Name: Sharon Rodriguez
Customer Email: william55@example.com
Customer Age: 28
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-04-18
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

It can I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 10:38:40