Ticket ID: 5481
Customer Name: Dustin Gonzalez
Customer Email: howardanthony@example.net
Customer Age: 24
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-11-28
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. My {product_purchased} does I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 