Ticket ID: 6988
Customer Name: Lisa Rodriguez
Customer Email: lgregory@example.org
Customer Age: 33
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-08-01
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

Network connectivity issues with Cisco IP routers include connection problems, the failure of I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 02:59:02