Ticket ID: 682
Customer Name: Joshua Randolph
Customer Email: tricia65@example.com
Customer Age: 66
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-02-18
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.

I'm having an issue with the and Please assist. Thank you.

I'm having an issue with the.

I know I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 