Ticket ID: 164
Customer Name: Brett Wu
Customer Email: jacob52@example.net
Customer Age: 34
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2020-11-11
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It just went off, never doing anything. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Bring bar remember visit clearly collection.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 19:15:27