Ticket ID: 5023
Customer Name: Suzanne Hart
Customer Email: clarkemarcus@example.org
Customer Age: 47
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-03-12
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? Thanks. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 14:31:56