Ticket ID: 7256
Customer Name: Lori Rice
Customer Email: moranjennifer@example.net
Customer Age: 29
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-11-22
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

4. Do not forget that these instructions are only for "normal use" of this pen. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 