Ticket ID: 137
Customer Name: Andrew Turner
Customer Email: ajenkins@example.com
Customer Age: 46
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-10-01
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Product Price: $33.00 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 