Ticket ID: 7534
Customer Name: Michael Allen
Customer Email: jason72@example.net
Customer Age: 50
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-07-21
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.

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This page will close. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 