Ticket ID: 432
Customer Name: Matthew Peters
Customer Email: lawrencestephen@example.net
Customer Age: 34
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-05-03
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm seeing that, so there should be the product now. But if the one you downloaded is not, why? As you know, I am a big fan I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-05-31 22:03:31