Ticket ID: 670
Customer Name: Kevin Adams
Customer Email: hooperkrystal@example.com
Customer Age: 63
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-01-14
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 