Ticket ID: 2317
Customer Name: Kaitlyn Craig
Customer Email: hallbrett@example.com
Customer Age: 40
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-04-05
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. All payments are processed at the account login and we'll refund you your $24.28 account deposit you paid in the same shipment. If you don't send your I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 12:19:10