Ticket ID: 628
Customer Name: Tiffany Perkins
Customer Email: brandoncastillo@example.org
Customer Age: 19
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-06-13
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?


Q: Do you have any problems with this?

A: I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Improve like quickly remember particular.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 18:42:08