Ticket ID: 4682
Customer Name: Michael Lopez
Customer Email: candice32@example.com
Customer Age: 38
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-11-12
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

A packet of Internet connectivity needs to be sent to a computer (usually This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 23:30:12