Ticket ID: 1625
Customer Name: Melanie Williams
Customer Email: jimmarks@example.org
Customer Age: 44
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-03-06
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


If this doesn't work for you

1) Try the default version. It works fine.

2) Please remove the {product_p This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:41:54