Ticket ID: 7551
Customer Name: James Franco
Customer Email: brandi28@example.net
Customer Age: 64
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-07-08
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please assist. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 23:23:07