Ticket ID: 3277
Customer Name: Erin Jones
Customer Email: umcgee@example.com
Customer Age: 30
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-09-02
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Add a new product by clicking "New Product" from the menu.

Enter "Add" at the end of the "Product" statement before adding I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 08:16:11