Ticket ID: 3068
Customer Name: Karen Hammond
Customer Email: shellyedwards@example.net
Customer Age: 70
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-02-04
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If you enter your I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 