Ticket ID: 4989
Customer Name: Christopher Hawkins
Customer Email: jimmymarsh@example.com
Customer Age: 62
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-08-25
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? {product_purchased}/i/vxm2 I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 