Ticket ID: 3479
Customer Name: Kevin Rodriguez
Customer Email: thompsonjoshua@example.net
Customer Age: 33
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-06-15
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If this is the case please message me and we will communicate

to ensure the item is correct.

1. I will contact you to see I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Paper large within.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 09:38:44