Ticket ID: 7566
Customer Name: Ms. Judith Fisher
Customer Email: garciastacey@example.com
Customer Age: 43
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-08-13
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 20:12:24