Ticket ID: 273
Customer Name: John Fitzgerald
Customer Email: msweeney@example.net
Customer Age: 43
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-10-25
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Please contact me and explain.

Thank you, and have a GREAT Day. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:24:00