Ticket ID: 23
Customer Name: Stephanie Nelson DVM
Customer Email: ljohnson@example.org
Customer Age: 54
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2020-02-11
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (And if need be this time, that could help.)

1.3.2.1 Update my version to 3.0 or more. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 