Ticket ID: 2800
Customer Name: Jennifer White
Customer Email: michaelparker@example.org
Customer Age: 70
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-09-17
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I've received a small update today from the vendor. So we are experiencing issues. For now we are happy to provide the data that makes this an experience I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 14:40:11