Ticket ID: 3846
Customer Name: Karen Ramirez
Customer Email: matthewmccann@example.net
Customer Age: 37
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-07-13
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?


We'll do everything we can to help fix that error.

Why I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 