Ticket ID: 5979
Customer Name: Tiffany Rubio
Customer Email: andrea78@example.net
Customer Age: 67
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-02-17
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? {Permanent connection failure occurs when one of its main ports is still being opened I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 