Ticket ID: 8353
Customer Name: Megan Bowman
Customer Email: anthony12@example.net
Customer Age: 52
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-08-14
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

If you I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 10:33:49