Ticket ID: 786
Customer Name: Lisa Wise
Customer Email: gthompson@example.com
Customer Age: 65
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-08-26
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The address is <your-address\">www.etsy.com</product_purchased.</details> I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 02:22:44