Ticket ID: 3620
Customer Name: April Lopez
Customer Email: victor56@example.org
Customer Age: 55
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-06-20
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?

In the past 2 to 3 years I have been using the "my-my-collection I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 07:52:54