Ticket ID: 3943
Customer Name: Sherry Griffin
Customer Email: erin26@example.com
Customer Age: 45
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-06-08
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have issues with the {product_purchased}. Please assist.

The product name is "K-Net" but we call it "K- I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 08:49:12