Ticket ID: 1626
Customer Name: Kendra Howell MD
Customer Email: michaela42@example.net
Customer Age: 42
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-07-30
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The email address I sent to you indicates in my description what you're looking for. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 18:22:55