Ticket ID: 4967
Customer Name: Peter Hinton
Customer Email: jamienguyen@example.com
Customer Age: 57
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-07-14
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Click here to enable ad blocking Please consider adding adblock to our system. Email us at www.brightcove.com Chrome [ Report Abuse ] Flash I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Ten I common.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 13:45:39