Ticket ID: 2934
Customer Name: Amber Heath
Customer Email: omcdaniel@example.org
Customer Age: 44
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-10-03
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please note this is a one off but you can always donate once you receive a voucher.

Thank you. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Factor case well.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:29:09