Ticket ID: 5176
Customer Name: Jeffrey Chavez
Customer Email: cgriffin@example.com
Customer Age: 46
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-10-23
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If you have a issue with this, simply contact me on the forums. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 15:28:23