Ticket ID: 1659
Customer Name: Jonathon Barrett
Customer Email: shelley64@example.com
Customer Age: 45
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-04-22
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I love this product!

Great product. Has a nice feel. I'd recommend it

I'm having an issue with the {product_purch I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 19:40:37