Ticket ID: 6933
Customer Name: Andrew Yu
Customer Email: xrose@example.com
Customer Age: 41
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-03-15
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It is not an official policy. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Situation idea concern as.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 10:29:50