Ticket ID: 3609
Customer Name: Elizabeth Larsen
Customer Email: jsantiago@example.org
Customer Age: 52
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-05-10
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you."

"Just an app and nothing else. I just want to set up the device properly. I just have no clue why it's turned off I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 