Ticket ID: 1133
Customer Name: Ashley Hahn
Customer Email: andrew44@example.org
Customer Age: 25
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-05-12
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. 1.0

1.1 The [device_id] has been changed to something that is better than its [device_id_name I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:32:39