Ticket ID: 6657
Customer Name: Shaun Palmer
Customer Email: monroetheresa@example.com
Customer Age: 28
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-10-15
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It says that it works as expected, but I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Data attack southern quite rise.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 12:51:26