Ticket ID: 1509
Customer Name: Karen Gomez
Customer Email: mallen@example.org
Customer Age: 46
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-12-07
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I am having issues with the {product_purchased}. Please assist.

My name is, and this product does nothing for me. Please I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 00:57:19