Ticket ID: 1586
Customer Name: Kari Lara
Customer Email: veronica67@example.org
Customer Age: 19
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-09-08
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

The answer I got in my account setup file said that my account was locked for this I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 16:21:57