Ticket ID: 3058
Customer Name: Kayla Osborn
Customer Email: alan02@example.com
Customer Age: 66
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-10-10
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

1) This product may be sold to anyone at no cost to you but only so long as your name and contact information are given to you by the supplier I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 