Ticket ID: 6527
Customer Name: George Mitchell
Customer Email: briandavis@example.com
Customer Age: 24
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-06-21
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If I can, please send a message. In the meantime, don't forget to include the address information in the email I sent to the company. I know there I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 22:35:31