Ticket ID: 6503
Customer Name: Anthony Joyce
Customer Email: candace52@example.org
Customer Age: 64
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-04-25
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

1. Open the launcher.

2. Click on "Un I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 