Ticket ID: 3567
Customer Name: Karen Perez
Customer Email: kerrjoshua@example.org
Customer Age: 52
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-04-16
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When buying/selling, I recommend you to use a product description that is clearly written. Some products may not appear at all. We recommend that you add the product I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:51:36