Ticket ID: 6990
Customer Name: Alicia Medina
Customer Email: huffbrenda@example.com
Customer Age: 37
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-09-18
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

4. In the case of your product, it should have been provided with a warranty of one year or more from the manufacturer. Please provide a complete documentation I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 23:32:06