Ticket ID: 5125
Customer Name: Craig Hamilton
Customer Email: madison23@example.com
Customer Age: 39
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-07-15
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Mike Rogers (@mikerobbins) December 8, 2015

#Duke's James Kelly was charged with shoplifting from a store last year. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 