Ticket ID: 2751
Customer Name: Kimberly Griffin
Customer Email: werickson@example.net
Customer Age: 55
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-03-20
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

S.H.I.E.L.D. is the official Xbox LIVE team. A representative will respond as soon as possible to any questions or I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 05:35:05