Ticket ID: 4301
Customer Name: William Avery
Customer Email: hoffmangabriel@example.com
Customer Age: 67
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-02-02
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I've asked for a refund since its released. Its been in a long time and still works fine. This has been an issue in my playstation and I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 06:37:29