Ticket ID: 3111
Customer Name: Evelyn Collins
Customer Email: vdavis@example.org
Customer Age: 32
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-04-12
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I'll get your money back if your payment has been confirmed. If you are not happy with your purchase you can use these tips.

1. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 07:27:19