Ticket ID: 5034
Customer Name: Meghan Chavez
Customer Email: omurray@example.net
Customer Age: 22
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-04-01
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The $15 coupon, though, is good for 8 hours.

We get a couple of calls now and then from customers asking us when we get a replacement The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 