Ticket ID: 8434
Customer Name: Courtney Carter
Customer Email: morganwashington@example.com
Customer Age: 65
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-02-03
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :)

As with all this, we're giving away a free, 100% 1% X Marks! Giveaway is open till 8PM PST 1/22 I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 