Ticket ID: 7013
Customer Name: Elizabeth Combs
Customer Email: cgarcia@example.com
Customer Age: 58
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-03-09
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My order has been placed. Thanks for the information and please help me.

I couldn't find a listing on the site. Do not try to help me I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-02 00:15:37