Ticket ID: 3531
Customer Name: Peter Anderson
Customer Email: matthew14@example.com
Customer Age: 32
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-05-22
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

My {product_p word} is being "unresponsive", I I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 07:55:51