Ticket ID: 4338
Customer Name: David Rivera
Customer Email: normamarquez@example.net
Customer Age: 69
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-12-31
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact me and I'll tell you what issue it is. Thanks. I don't know how to contact you.


Thank You Thanks! This is my third I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 17:52:20