Ticket ID: 5486
Customer Name: Isaac Wright
Customer Email: edwardwallace@example.com
Customer Age: 46
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-12-26
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. https://support.apple.com/kb/HT96712

#8: I'm playing Minecraft again (I bought a new account). My friends I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:37:36