Ticket ID: 6942
Customer Name: Amy Ochoa
Customer Email: sburke@example.org
Customer Age: 28
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-04-07
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank You.

Q: My purchase from the retailer came through with a faulty camera and an email, and when I received the invoice, I had to pay I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 20:00:03