Ticket ID: 5037
Customer Name: Victoria Ramos
Customer Email: oburton@example.net
Customer Age: 49
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-09-08
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? [1] https://support.steampowered.com/kb_site_re I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 17:14:15