Ticket ID: 4071
Customer Name: Heather Wilson
Customer Email: bjones@example.org
Customer Age: 26
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-03-28
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

I can see people using an xkcd to make a mistake with I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 