Ticket ID: 7933
Customer Name: Amy Roach
Customer Email: jonathannelson@example.com
Customer Age: 47
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-05-11
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I think I can provide some help but you will not be able to contact me. Thank you, This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 19:32:55