Ticket ID: 5959
Customer Name: Jeffrey Daniels DDS
Customer Email: ncaldwell@example.com
Customer Age: 65
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2020-12-14
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.

I'm facing a problem with my I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 