Ticket ID: 1140
Customer Name: Amanda Smith
Customer Email: tcooper@example.com
Customer Age: 30
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-08-16
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


This does not mean you are having any issues, we merely want a speedy fix as soon as possible. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:01:48