Ticket ID: 2197
Customer Name: Zachary Castro
Customer Email: mike85@example.net
Customer Age: 36
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-08-21
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 09:31:20