Ticket ID: 2793
Customer Name: Amy Wilson
Customer Email: mark12@example.com
Customer Age: 57
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-10-03
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[24:36]GAME: Client 'Havenius_Gambler' has selected 'Shoutcrafts' as the account. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 14:11:01