Ticket ID: 7121
Customer Name: Grace Ortiz
Customer Email: cynthiabernard@example.org
Customer Age: 55
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-12-05
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Also, are there any tools that will help prevent data loss? We I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Guy write choice.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 20:54:59