Ticket ID: 7587
Customer Name: Denise Lopez
Customer Email: henry79@example.org
Customer Age: 59
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-04-13
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm just a fan of the original product and I don't like the product of the brand that has a "not sure if I should buy this" message on I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-02 00:29:53