Ticket ID: 2890
Customer Name: Adriana Sanders
Customer Email: nicholeoliver@example.net
Customer Age: 60
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-05-05
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I tried it on several other devices, but I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Small friend play pay million respond language.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:44:08