Ticket ID: 610
Customer Name: James Russell
Customer Email: lindahensley@example.com
Customer Age: 65
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-03-13
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I only got it when I applied it in time, so please call 1-800-838-8847 to inquire, I'm having an issue with the I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:26:44