Ticket ID: 1664
Customer Name: Anna Garza MD
Customer Email: eric49@example.net
Customer Age: 54
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-06-12
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?

1. Create an account to access the App.

2. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 10:34:45