Ticket ID: 4145
Customer Name: Michael Mcgee
Customer Email: marc06@example.com
Customer Age: 70
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-07-12
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Ships from China, United States. I have 3 or 4 customers in this country. I have my original factory credit which was taken by my customer. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 