Ticket ID: 1658
Customer Name: Joshua Hurst
Customer Email: blacksamantha@example.org
Customer Age: 38
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-07-22
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. After I tried it, that product turned OFF I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 17:19:36