Ticket ID: 5197
Customer Name: Mary Avila
Customer Email: leahmalone@example.org
Customer Age: 51
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-01-23
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

Step 7 I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Structure stage prepare cold design perform.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 14:41:52