Ticket ID: 2864
Customer Name: Brandon Doyle
Customer Email: gmccarty@example.org
Customer Age: 68
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-02-12
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.

Thanks for doing this... It made I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 