Ticket ID: 6539
Customer Name: Julie Burns
Customer Email: baileymatthew@example.com
Customer Age: 23
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-11-09
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.

As for the {product_purchased}, I can't restore the deleted files because I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 