Ticket ID: 4181
Customer Name: Jessica Bailey
Customer Email: kenneth32@example.com
Customer Age: 67
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-06-19
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.

I've accidentally deleted important data from my {product_purchased}. Is there any I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 