Ticket ID: 26
Customer Name: Gregory Bautista
Customer Email: johnstonbeth@example.com
Customer Age: 35
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-07-05
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you,

Thank you for posting.

It took me a I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 19:02:12