Ticket ID: 1645
Customer Name: Amanda Evans
Customer Email: brianalee@example.org
Customer Age: 60
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-02-27
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. (Please don't blame me.) I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 