Ticket ID: 7879
Customer Name: Emily Tyler
Customer Email: john04@example.org
Customer Age: 70
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-01-03
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I'm having an issue with the {product_purchased}. Please assist. I like the fact that it's a free service. Please report it I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 