Ticket ID: 250
Customer Name: David Madden
Customer Email: cathywatson@example.com
Customer Age: 35
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-09-20
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

If you've been I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Employee cell leave.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:10:34