Ticket ID: 4221
Customer Name: April Ayers
Customer Email: zhunt@example.net
Customer Age: 48
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-08-01
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I want an account ID.

I want to get updates on my latest product( I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 02:07:44