Ticket ID: 4896
Customer Name: Angela Phillips
Customer Email: damon52@example.org
Customer Age: 32
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-10-10
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I have no knowledge of the condition or severity of your pet's problem. I don't even know if it has healed properly.

I think you I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 05:51:01