Ticket ID: 341
Customer Name: Katherine Fleming
Customer Email: steven46@example.org
Customer Age: 25
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-11-05
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? In this case you would want to download and run a copy of the required app and check I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 