Ticket ID: 6173
Customer Name: Walter Kirk
Customer Email: qvazquez@example.net
Customer Age: 36
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-10-07
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When you receive a message from your gift with a message of 'Forgot my account details', click here to complete the purchase form. You can always check back later I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 06:10:23