Ticket ID: 6420
Customer Name: Michelle Allen
Customer Email: kellyalyssa@example.org
Customer Age: 41
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-09-15
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The code was originally posted by Kekut. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 01:19:05