Ticket ID: 3342
Customer Name: Denise Robinson
Customer Email: carremily@example.org
Customer Age: 25
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-01-07
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know our customer service has been on our to-do list for quite some time now, but, uh, we'll be doing the best we can. -- I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 20:38:46