Ticket ID: 4004
Customer Name: Brian Downs
Customer Email: dianachapman@example.net
Customer Age: 37
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-10-08
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 21:22:42