Ticket ID: 5096
Customer Name: Brian Santos
Customer Email: laneaustin@example.org
Customer Age: 20
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-07-07
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

Open the Settings section of your product dashboard at checkout. Navigate to your account page I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 11:17:41