Ticket ID: 7852
Customer Name: Cynthia Armstrong
Customer Email: heidi07@example.com
Customer Age: 37
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-01-30
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <br /> <div class="user-centre" data-fullscreen-control-center="no-mobile" data-twitter-control-center- This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 