Ticket ID: 687
Customer Name: Joseph Turner
Customer Email: boydjennifer@example.com
Customer Age: 67
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-01-16
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I had no one to sell the product or offer this product to.

I was unable to find any refund to address the cost of shipping. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 09:21:30