Ticket ID: 1851
Customer Name: Ana Medina
Customer Email: joshuafrancis@example.net
Customer Age: 56
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-01-24
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 10:57:01