Ticket ID: 3200
Customer Name: Patricia Rodriguez
Customer Email: amandamatthews@example.net
Customer Age: 44
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-03-14
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I can't be bothered downloading data from its database so I have to log on to its Google I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 