Ticket ID: 6710
Customer Name: James Burns
Customer Email: dawn23@example.org
Customer Age: 53
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2021-07-10
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The new product:

The product list for this month is:

There was a problem loading your shopping cart. Please try again later. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 