Ticket ID: 5770
Customer Name: Roy Chandler
Customer Email: jose90@example.org
Customer Age: 48
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-08-27
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

Login to your web site with your ID as an administrator, and try to login I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 04:46:09