Ticket ID: 7423
Customer Name: Ryan Gomez
Customer Email: jenniferblackburn@example.org
Customer Age: 36
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-04-25
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Please fix the issue.

#4 I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 