Ticket ID: 7962
Customer Name: Joshua Abbott
Customer Email: michaeljones@example.com
Customer Age: 39
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-03-03
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <br /> <!--product_purchased.txt --> <br /> <!--product_purchased.json --> <key_code>Purchased</ I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 