Ticket ID: 798
Customer Name: Ashley Gould
Customer Email: roger90@example.org
Customer Age: 63
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-03-13
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Go to: http://www I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 05:51:01