Ticket ID: 1651
Customer Name: Teresa Ross
Customer Email: pvaughn@example.org
Customer Age: 39
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-06-29
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

<input type="checkbox" name="test_input" value The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 06:16:28