Ticket ID: 3364
Customer Name: Ryan Mccarty
Customer Email: hdavis@example.net
Customer Age: 49
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-07-10
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Here's video from iStock. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 12:29:14