Ticket ID: 1472
Customer Name: Brady Osborn
Customer Email: mitchell05@example.net
Customer Age: 32
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-06-10
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?


Thanks!


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CJ This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 12:48:24