Ticket ID: 6003
Customer Name: Juan Walsh
Customer Email: gallen@example.net
Customer Age: 52
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-11-30
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:49:32