Ticket ID: 7936
Customer Name: Kathleen Lewis
Customer Email: jennifer25@example.net
Customer Age: 54
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-08-28
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

[Error "Invalid password for Product Purchase" when the page notifies you that I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 