Ticket ID: 7597
Customer Name: Joshua Edwards
Customer Email: paulcline@example.com
Customer Age: 47
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-11-29
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Is there any other method to recover it? I'm so sorry for this inconvenience, but your product I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 12:02:07