Ticket ID: 2952
Customer Name: Zachary Contreras
Customer Email: jennifer10@example.com
Customer Age: 33
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-04-18
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

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Click to expand... I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 02:20:35