Ticket ID: 5522
Customer Name: Timothy Baker
Customer Email: mendezjames@example.org
Customer Age: 47
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-12-25
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

It's possible to run this with no problem. (There is also This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 07:40:23