Ticket ID: 727
Customer Name: Ashley Gardner
Customer Email: yjones@example.com
Customer Age: 33
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-06-03
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

The password reset feature includes several steps that can help you to recover a password from I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-05-31 22:20:20