Ticket ID: 6313
Customer Name: Dorothy Parks
Customer Email: danielwalker@example.net
Customer Age: 64
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-02-29
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Thanks!

In Windows I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 08:54:36