Ticket ID: 5413
Customer Name: Scott Rhodes
Customer Email: audrey20@example.com
Customer Age: 50
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-09-18
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please support my use of the products as directed by the author and/or others, and get to know my other customers. Thank you.

The I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:52:54