Ticket ID: 5819
Customer Name: Andrew Kelly
Customer Email: amandacampbell@example.com
Customer Age: 65
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-08-21
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


{product_purchased}. Please assist.

4. To help further prevent or alleviate the issue, please try:

- Reinstall I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 20:07:19