Ticket ID: 976
Customer Name: Patrick Willis
Customer Email: lunaalec@example.net
Customer Age: 39
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-03-27
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

After upgrading to 3.0.0 and working with the new v I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 