Ticket ID: 434
Customer Name: Selena Bauer
Customer Email: sarajones@example.net
Customer Age: 45
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2021-03-25
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.

The user could also do this with This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 