Ticket ID: 5933
Customer Name: Miranda Roberts
Customer Email: robert52@example.com
Customer Age: 69
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-12-25
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.

"I have a [tomb guard] with me when the guy comes in and my dad says 'I want to help. I want I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 18:38:00