Ticket ID: 2731
Customer Name: Laura Hernandez
Customer Email: emilymiles@example.org
Customer Age: 43
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-11-27
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks!

Thanks again for reading. Sincerely

Mike I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 17:27:40