Ticket ID: 5932
Customer Name: Anita Roberts
Customer Email: thomas15@example.net
Customer Age: 38
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-12-24
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[30:14] VERBOSE - [IDLE] Adding (0->1) work item http_download - /music/:/transcode I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 23:46:59