Ticket ID: 4669
Customer Name: Kevin Harper
Customer Email: thomas65@example.com
Customer Age: 67
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-02-15
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

6.0.12, December 21 is now available! Please add a new product item to the queue.

6.0.3, August I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 