Ticket ID: 969
Customer Name: David Garza
Customer Email: fhumphrey@example.net
Customer Age: 59
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-05-28
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Q: Does this product include an electronic tag?

A: If you buy this product, you are free to change your mind. But you can I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 