Ticket ID: 7054
Customer Name: Erin Horton
Customer Email: nelsonnancy@example.net
Customer Age: 27
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-08-17
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </a> <p><a href="https://shop.android.com/stores/turtle-box-cores-1/"> <img src I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 20:27:31