Ticket ID: 1115
Customer Name: Gregory Hall
Customer Email: strongbailey@example.net
Customer Age: 47
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-11-08
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?

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0x I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 07:57:12