Ticket ID: 4925
Customer Name: Herbert Coleman
Customer Email: smartinez@example.com
Customer Age: 39
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-06-23
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? My account is down I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 