Ticket ID: 2444
Customer Name: Jacob Alexander
Customer Email: porterbobby@example.org
Customer Age: 21
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-06-18
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The price of the product is $18.99 USD.

The product may need to be filled out to validate your purchase. You may need to I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:31:03