Ticket ID: 5892
Customer Name: Blake James
Customer Email: gthompson@example.org
Customer Age: 52
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-07-11
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This will be handled shortly.

If the item is received in transit after 15 days, a refund will not be processed. Please call your service in 1/ I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 