Ticket ID: 6732
Customer Name: Lisa Morris
Customer Email: hooverkaitlyn@example.com
Customer Age: 44
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-03-16
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you're having problems with the product, please ask in a forum topic such as 'How to diagnose & resolve issues.' We can only provide customer support, and I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Network line same determine bed.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 18:38:14