Ticket ID: 7755
Customer Name: Kayla Edwards
Customer Email: thomascharles@example.com
Customer Age: 33
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-05-22
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * This product is only available in the U.S. or Canada at select retailers with 2 separate orders (including this one). * Please be sure to include which I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 06:27:44