Ticket ID: 7216
Customer Name: Douglas Jones
Customer Email: ryan95@example.net
Customer Age: 56
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-11-28
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 