Ticket ID: 99
Customer Name: Nichole Huang
Customer Email: sheryldawson@example.org
Customer Age: 38
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-09-09
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <s3> Please provide the product name, location and shipping address in the Product Overview. <s3> This message will be unread for 12 seconds. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Generation officer force test evening certain sign oil.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 07:05:53