Ticket ID: 7508
Customer Name: Courtney Singleton
Customer Email: timothygreen@example.com
Customer Age: 56
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-11-29
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

If you find that the issue persists after opening the software the option - I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 11:33:09