Ticket ID: 1431
Customer Name: Jeremy Jones
Customer Email: nancyjames@example.com
Customer Age: 52
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-02-26
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.

"Please get back to me as soon as possible... I will provide all your necessary data I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 