Ticket ID: 2538
Customer Name: Lance Chavez
Customer Email: hmcdonald@example.org
Customer Age: 43
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2020-11-01
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I received an email from you on this product.
 Jury Duty: Your email address was correct. Please assist.

(If there is a question I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:18:17