Ticket ID: 8402
Customer Name: Melissa Padilla
Customer Email: nparsons@example.net
Customer Age: 47
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-03-10
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Thank you. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 09:02:56