Ticket ID: 5606
Customer Name: Vickie Kent
Customer Email: edwarderickson@example.org
Customer Age: 26
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-07-01
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Thank you. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:44:26