Ticket ID: 3207
Customer Name: Joseph Mcfarland
Customer Email: martinezerin@example.com
Customer Age: 26
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-09-30
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can't leave it in the car without a tow. You need to bring it in the trunk. All the help that I am receiving has been amazing. I I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 