Ticket ID: 7414
Customer Name: Julie Phillips
Customer Email: ysmith@example.org
Customer Age: 27
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-10-13
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

The screen is flickering on all three platforms and the OS is apparently unable I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 