Ticket ID: 1606
Customer Name: Jon Trujillo
Customer Email: tlucero@example.net
Customer Age: 66
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-05-26
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

You have completed your purchase. View the completed order and purchase details. Payment will be made via Paypal or your credit card (valid for Paypal orders I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 