Ticket ID: 1131
Customer Name: Jesus Snyder
Customer Email: ashleythompson@example.com
Customer Age: 70
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-11-19
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? If you are a business, this question should be answered above. Do you have I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-05-31 23:15:35