Ticket ID: 3861
Customer Name: Manuel Hayes
Customer Email: barnettdavid@example.net
Customer Age: 65
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-06-14
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Agency may sport animal case.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 07:11:21