Ticket ID: 5827
Customer Name: Nicole Fitzpatrick
Customer Email: terrence88@example.org
Customer Age: 40
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-04-03
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please contact me if you have any more questions please let us know.

Please include the following information, with your information: Your name, address, I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 14:50:28