Ticket ID: 6827
Customer Name: Megan Smith
Customer Email: treilly@example.org
Customer Age: 56
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-08-19
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? I am assuming you have a modem router that supports ethernet or 802. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:44:28