Ticket ID: 2856
Customer Name: Crystal Hahn
Customer Email: timothybutler@example.net
Customer Age: 29
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-12-10
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 