Ticket ID: 3991
Customer Name: Julie Smith
Customer Email: paul73@example.net
Customer Age: 47
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-07-10
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For more information for the new product, see the 'Description' button in your app.

App Purchase Form

This form has a separate section for the I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 22:22:23