Ticket ID: 6224
Customer Name: William Carter
Customer Email: palmersarah@example.org
Customer Age: 58
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-08-15
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?I will start a repair. What should I do with it? I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 