Ticket ID: 3036
Customer Name: Todd Roberts
Customer Email: bowmankimberly@example.org
Customer Age: 68
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-06-02
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please help out by uploading pics on your blog (if possible), so some of your posts will be shared here. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:40:31