Ticket ID: 529
Customer Name: Sandra Nixon
Customer Email: heathshannon@example.net
Customer Age: 54
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-06-12
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? As you can see, there This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 04:56:45