Ticket ID: 652
Customer Name: Lucas Orozco
Customer Email: tyronepatel@example.com
Customer Age: 35
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-08-27
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I will work on changing to a lower cost solution as it comes out quicker." I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 