Ticket ID: 7230
Customer Name: Christina Foster
Customer Email: melissawilliams@example.net
Customer Age: 63
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-06-17
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?

I've encountered a data loss issue with my {product_ I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 