Ticket ID: 5136
Customer Name: Robert Chang
Customer Email: briannasanchez@example.com
Customer Age: 22
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-08-10
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

A. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 