Ticket ID: 1171
Customer Name: Shannon Petty
Customer Email: wbarrett@example.org
Customer Age: 21
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-05-12
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please make sure that all orders are received within 8 weeks of your order.

If this happens to you, please email me. If I don't I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 18:38:35