Ticket ID: 1275
Customer Name: Rebecca Gibbs
Customer Email: breanna52@example.org
Customer Age: 60
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-05-01
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

Yes, I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 03:01:58