Ticket ID: 8310
Customer Name: Krystal Waters
Customer Email: jasonkim@example.org
Customer Age: 59
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-06-02
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

I've noticed an I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 23:27:51