Ticket ID: 6100
Customer Name: Laura Cook
Customer Email: khernandez@example.com
Customer Age: 20
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-02-23
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please assist. If you could, I'd like to ask you. If you find some issue with the product, please send us an email. As of I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 03:33:44