Ticket ID: 8075
Customer Name: Larry Lee
Customer Email: danieljohnson@example.org
Customer Age: 40
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-10-11
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


This product is not part of the OBSERVA line currently.

- This one requires the installation of a custom OBSERVA device ( I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 