Ticket ID: 7120
Customer Name: Taylor Johnson
Customer Email: ericapadilla@example.com
Customer Age: 62
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-12-15
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

* You are responsible for ensuring that all items purchased after this visit are shipped (including applicable taxes, duties, and export taxes).

* Unless otherwise I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 