Ticket ID: 6026
Customer Name: Michael Nichols
Customer Email: robertnguyen@example.com
Customer Age: 69
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-11-03
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please contact me.

I can't remember who they were or what they did, please fill I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 20:35:02