Ticket ID: 1900
Customer Name: Jessica Ford
Customer Email: newtonbruce@example.org
Customer Age: 22
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-04-26
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Add to cart Price: $20.00

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Add to cart I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-05-31 23:29:14