Ticket ID: 3103
Customer Name: Rodney Thompson
Customer Email: perrykayla@example.net
Customer Age: 32
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-03-04
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As soon as I can we'll do a custom job and work through it.

You're welcome!

If you notice anything, please let me know I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 07:21:07