Ticket ID: 3011
Customer Name: Erica Novak
Customer Email: huntermichael@example.org
Customer Age: 53
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-04-01
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Don't panic about this because I'll ask that the vendor return the refund.)

The original invoice with the refund was $60 and the new invoice arrived I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:10:54