Ticket ID: 1699
Customer Name: Jacqueline Williams
Customer Email: scottbethany@example.com
Customer Age: 39
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-06-26
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. {my_device_id} is a I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 00:29:33