Ticket ID: 3578
Customer Name: Bethany Powell
Customer Email: cameronjerry@example.com
Customer Age: 45
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-06-27
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I've just installed the default settings on that app when I run my default setup to log- The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 03:23:53