Ticket ID: 7579
Customer Name: Elizabeth Robinson
Customer Email: mark78@example.net
Customer Age: 37
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-12-21
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

To find I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 