Ticket ID: 4073
Customer Name: Robert Black
Customer Email: kerrsteven@example.com
Customer Age: 29
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-05-13
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?

Yes, open the dashboard and press enter.

In the email sent to me I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 15:08:12