Ticket ID: 3486
Customer Name: Ryan Peterson
Customer Email: adavis@example.net
Customer Age: 26
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-12-17
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

[1:21 I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 18:21:51