Ticket ID: 694
Customer Name: Douglas Harvey
Customer Email: cummingsyolanda@example.net
Customer Age: 53
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-10-29
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

My cart, which is the part where I'm showing you the photos of some great models from the past two years, has some beautiful accessories, but the I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 