Ticket ID: 2417
Customer Name: Mackenzie Thomas
Customer Email: kimberlyhamilton@example.net
Customer Age: 66
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-01-06
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Them general professional gun.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:28:26