Ticket ID: 3420
Customer Name: Danny Johnson
Customer Email: jonathan90@example.org
Customer Age: 65
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-01-21
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?

Please go to {product_purchased] and try to restart your computer I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 18:52:30