Ticket ID: 2469
Customer Name: Lori Hoffman
Customer Email: kristina31@example.org
Customer Age: 70
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-06-29
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I am receiving this to test for my new product which has been ordered to me today. I've never had this problem, and had to replace my old I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 