Ticket ID: 2061
Customer Name: Jennifer Mcfarland
Customer Email: pagekaren@example.net
Customer Age: 45
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-07-23
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 21:52:07