Ticket ID: 6591
Customer Name: Tanya Murray
Customer Email: hharrison@example.org
Customer Age: 68
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-03-28
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It may take up to 5 minutes before your request is received. Please contact us about availability. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Plan news card option sign every single.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 15:37:54