Ticket ID: 257
Customer Name: Sierra Stone
Customer Email: ewilliams@example.net
Customer Age: 58
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-07-18
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll try to fix it. I could even try different names."

What is the "Product Purchased" option?

As you probably will I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:09:42