Ticket ID: 6223
Customer Name: Alfred Williams
Customer Email: joseph18@example.net
Customer Age: 53
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-07-04
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? - Your credit cards I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 12:37:29