Ticket ID: 3078
Customer Name: Barbara Brown
Customer Email: katiebeck@example.org
Customer Age: 42
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-05-13
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I can always open-source this feature for a few of its friends on Github or on I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 