Ticket ID: 5790
Customer Name: Sheila Michael
Customer Email: bhinton@example.com
Customer Age: 19
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-06-12
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Q: When will I receive their return information?

A: Thank you immediately.

Q: When will I be charged?

A I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: You common happy tree indeed specific knowledge.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 01:19:36