Ticket ID: 1721
Customer Name: Miss Ruth Bryant
Customer Email: bbryant@example.com
Customer Age: 20
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-12-30
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?

What if I install an external program to connect to an insecure network? I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 