Ticket ID: 2570
Customer Name: Troy Hall
Customer Email: lisarocha@example.net
Customer Age: 51
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-04-25
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


- The P3 is an updated P4/5 model that has a black finish. The car is slightly slightly less comfortable when driving or when using the I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 11:31:06