Ticket ID: 6872
Customer Name: Amy Berry
Customer Email: baileymichelle@example.com
Customer Age: 59
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-04-10
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If your product isn't yours and I'm willing to help you pay for it please contact me and we can work a deal.

So that's this week I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 