Ticket ID: 2357
Customer Name: Wendy Jackson
Customer Email: daniel27@example.net
Customer Age: 18
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-10-19
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 11:58:04