Ticket ID: 805
Customer Name: Robert Wilkins
Customer Email: randallmills@example.net
Customer Age: 57
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-06-17
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.

If I don't have them, then I won't get my credit card charged. Please I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 05:05:10