Ticket ID: 1125
Customer Name: Christopher Stephens
Customer Email: hernandeztimothy@example.org
Customer Age: 21
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-10-03
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please give me details...

1) Select IMSC 3G from the device list, it will appear as "M2S" in Device I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Sister tonight Congress street teacher attention.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 09:04:27