Ticket ID: 1512
Customer Name: James White
Customer Email: ebarr@example.com
Customer Age: 41
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-03-02
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?

A: No and they don't.

Q: I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 