Ticket ID: 7160
Customer Name: Samuel Owen
Customer Email: richardsjose@example.net
Customer Age: 68
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-04-21
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Otherwise you will get a message saying "Sorry I missed anything you ordered" which can be very irritating at times.

I had a full sized book that was I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:59:55