Ticket ID: 7437
Customer Name: Robert Morrow
Customer Email: aliciabryant@example.org
Customer Age: 35
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-08-24
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I have a Google Nexus 6 I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 15:54:28