Ticket ID: 7163
Customer Name: David Freeman
Customer Email: nathanielrichardson@example.com
Customer Age: 21
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-03-12
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


Please take a moment to check this out.


When you've downloaded the product, its now on your account. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 12:01:57