Ticket ID: 1528
Customer Name: John Hernandez
Customer Email: srobbins@example.com
Customer Age: 23
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-07-29
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Forget, forget, and forget about this item.

I don't know what those people are thinking about.

I'm using this product I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Who position time section.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 04:24:45