Ticket ID: 7024
Customer Name: John Ramsey
Customer Email: annetteclay@example.net
Customer Age: 21
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-01-10
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I have two options, all I need to do is open my Google account, open another account I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 20:38:49