Ticket ID: 2394
Customer Name: Antonio Macdonald
Customer Email: wnelson@example.org
Customer Age: 54
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-09-15
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

Try to use the {product_purchased} plugin manually. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 12:26:57