Ticket ID: 5372
Customer Name: Joanna Pena
Customer Email: paula89@example.net
Customer Age: 24
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-08-23
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.


[20:37:22 PM] [Client thread/INFO] [PunisherPackManager]: Failed to connect to UnlockedPunisher package I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 