Ticket ID: 4897
Customer Name: Michele Rose
Customer Email: bgreen@example.com
Customer Age: 46
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-06-11
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

In the case that your order is still not within 2 business days, please contact the email address you provide with the Product Policy. This email address will be I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 11:13:03