Ticket ID: 5056
Customer Name: Joanne Andersen
Customer Email: penamallory@example.org
Customer Age: 70
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-06-21
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

$10.00

This item is only available as a promo code is entered at checkout. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 15:58:42