Ticket ID: 68
Customer Name: Ryan Gonzalez
Customer Email: pwilson@example.com
Customer Age: 54
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-06-27
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. What can I do to recover them?

Product purchases are never recoverable from the database. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 21:04:10