Ticket ID: 5923
Customer Name: Barbara Clark
Customer Email: katherineoneill@example.net
Customer Age: 46
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-10-15
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

[09:21:39] <@roothares> i think you're ignoring me there and my reason being: im not trying to help you guys I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 05:15:43