Ticket ID: 4919
Customer Name: Shaun Williams
Customer Email: boltoncynthia@example.net
Customer Age: 49
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-01-05
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

Click here to download I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 17:02:34