Ticket ID: 7115
Customer Name: Cindy Ward
Customer Email: william69@example.org
Customer Age: 28
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-12-02
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

Step 2: Open I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 