Ticket ID: 6720
Customer Name: Monica Ramirez
Customer Email: pattersonpaula@example.net
Customer Age: 55
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-08-29
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. https://t.co/b0YgPZHcM9 — Ben Kastel (@BenKastel) May 19, 2017 I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 06:40:56