Ticket ID: 5349
Customer Name: Roy Ford
Customer Email: douglasclark@example.com
Customer Age: 25
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-09-03
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Try to log in to your account on our account management platform, and try your best to I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 