Ticket ID: 3733
Customer Name: Fernando Hutchinson
Customer Email: anthonyhobbs@example.com
Customer Age: 20
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-04-08
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

To address this issue I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:07:23