Ticket ID: 7798
Customer Name: Shelia Carr
Customer Email: lgarcia@example.com
Customer Age: 69
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-11-21
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

In order not to lose your data it's critical that you install the correct I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 11:28:45