Ticket ID: 296
Customer Name: Nicholas Henderson
Customer Email: lindsey54@example.org
Customer Age: 29
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-03-20
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Please take time to ask. If there is something else I can do I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 