Ticket ID: 4002
Customer Name: Richard Brown
Customer Email: cody37@example.com
Customer Age: 64
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-05-11
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Sorry, the problem continues.

I'm not sure why i messed up the purchase of my package

Sorry, the problem continues. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 