Ticket ID: 1018
Customer Name: Diane Collins
Customer Email: strongraymond@example.com
Customer Age: 48
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-06-28
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

I understand what a problem this needs to solve, but what's the point of using an alias when you can simply name an element using the '|' I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: New cost whatever billion reveal outside.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 05:40:00