Ticket ID: 2291
Customer Name: Edward Kline
Customer Email: johnnymartinez@example.com
Customer Age: 70
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-03-26
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. All the info I need is given to the person who is getting the products. And this is not a complete list.

[email protected].

That This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 