Ticket ID: 5497
Customer Name: Desiree Hill
Customer Email: moorebryan@example.org
Customer Age: 44
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-02-05
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? After logging in, enter your user name and password and follow the instructions on the next screen I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 13:07:48