Ticket ID: 1786
Customer Name: Ashley Gutierrez
Customer Email: ebernard@example.net
Customer Age: 56
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-08-10
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Around effect share order then bring live.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 05:04:33