Ticket ID: 6711
Customer Name: Heather Perry
Customer Email: erik95@example.com
Customer Age: 60
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-01-27
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <a href='http://www.civ-online.org/civ-legal-guide.aspx?ID=5&itemid=14& I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Rather college fall hear.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 21:44:44