Ticket ID: 5347
Customer Name: Brittany Rogers
Customer Email: dallen@example.net
Customer Age: 54
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-12-18
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It just goes on for 3 seconds. I I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 