Ticket ID: 3201
Customer Name: Christy Chapman
Customer Email: svelez@example.com
Customer Age: 19
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-11-02
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It would take up to a week to get the product in order. I know it's hard to get product to sell and it just takes 3 weeks to get it I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 18:55:22