Ticket ID: 8218
Customer Name: Brett Blanchard
Customer Email: fcardenas@example.net
Customer Age: 41
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-10-22
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

"The {product_purchased} is available for 10% off on orders over $50 through The B&N Shop. $50 of promo I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 