Ticket ID: 4673
Customer Name: Gary Eaton
Customer Email: michaelevans@example.com
Customer Age: 53
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-08-25
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My order has been sent out. My order has been completed. Thank you!


This item cannot be returned or exchanged. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 09:48:02