Ticket ID: 2452
Customer Name: William Johnston
Customer Email: shawnjohnson@example.net
Customer Age: 47
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-03-15
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Is this just a matter of a few files missing and I should be I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Do generation not behavior seek investment.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 18:26:15