Ticket ID: 5899
Customer Name: Maurice Martinez
Customer Email: eparks@example.net
Customer Age: 24
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2020-03-26
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 