Ticket ID: 2014
Customer Name: Jason Banks
Customer Email: hriley@example.org
Customer Age: 23
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-06-01
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?

I have found some data loss data that is missing since 2011 I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 