Ticket ID: 6876
Customer Name: Daniel Smith
Customer Email: isaac15@example.org
Customer Age: 37
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-02-25
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? After checking your account and resetting both your password and the password reset option in the settings I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 16:51:33