Ticket ID: 5864
Customer Name: Tina Myers
Customer Email: jose88@example.com
Customer Age: 50
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-05-13
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you can't help it, please don't call Customer Service. I need some help. If you can't help it, you can go back to the product I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 20:44:19