Ticket ID: 6572
Customer Name: Dr. Thomas Hall PhD
Customer Email: alexandersloan@example.org
Customer Age: 33
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-04-25
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Are you still able to store it like this?"

"Of course not!" She said to This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 03:15:28