Ticket ID: 2566
Customer Name: Donna Wright
Customer Email: sarah55@example.org
Customer Age: 30
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-11-25
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

The company said a small percentage of the proceeds will go to support the research at Baylor and Baylor-East Oklahoma, but a higher percentage will go to support This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 08:06:58