Ticket ID: 2154
Customer Name: Brittany Gray
Customer Email: harrellkathy@example.com
Customer Age: 61
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-08-12
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?

Check your app info! The app app will be able to see all your I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 18:11:24