Ticket ID: 3884
Customer Name: Debra Peters
Customer Email: kennethwilson@example.com
Customer Age: 20
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-02-16
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 