Ticket ID: 8280
Customer Name: Brandon Patterson
Customer Email: brandyleach@example.net
Customer Age: 62
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-01-03
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll fix it as quickly as I can! Thank you."

It's not just the text that changes these numbers that makes the results appear to be wrong I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 