Ticket ID: 3273
Customer Name: Jack Thomas
Customer Email: ashley80@example.com
Customer Age: 20
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-06-19
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?

There seems to be a hardware problem with my {product_purch I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 