Ticket ID: 7016
Customer Name: Kenneth Wheeler
Customer Email: ereid@example.com
Customer Age: 67
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-07-23
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?

I can't help but try. Even though Microsoft is trying to take I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 03:30:40