Ticket ID: 3085
Customer Name: Lisa May
Customer Email: melody96@example.org
Customer Age: 55
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-05-22
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution: 
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 