Ticket ID: 2655
Customer Name: Charlene Fernandez
Customer Email: gabriella01@example.org
Customer Age: 46
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-06-02
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I need to see an automated repair service to I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 