Ticket ID: 754
Customer Name: Robert Downs
Customer Email: aanderson@example.com
Customer Age: 42
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-12-17
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It may help you get an address.

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* The product has been purchased by us and it This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution: 
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 