Ticket ID: 7788
Customer Name: Caitlyn Oliver
Customer Email: smithbrittany@example.net
Customer Age: 59
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-07-09
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?

1. Click Settings I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 