Ticket ID: 1803
Customer Name: Jasmine Foley
Customer Email: wpham@example.com
Customer Age: 42
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-08-21
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:18:56