Ticket ID: 7874
Customer Name: Melanie Goodwin
Customer Email: seanperez@example.com
Customer Age: 69
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-09-10
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please don't email to me about this or about your situation (because my name's on it, I promise). Sorry. You're being lazy. We I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 