Ticket ID: 5596
Customer Name: Juan Brock
Customer Email: kimberlyjohnson@example.org
Customer Age: 55
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-04-15
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If you have an account for this product, please contact us at support@dota.com. Please be warned that we may be unable to service your I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 07:27:12