Ticket ID: 2096
Customer Name: Carlos Gonzalez
Customer Email: smithnicholas@example.org
Customer Age: 26
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-09-12
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

}

}

}


else if (model_id)

{

new_model_id = model_id / I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 09:23:01