Ticket ID: 6899
Customer Name: Rhonda Gray
Customer Email: kyle68@example.org
Customer Age: 47
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-11-15
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If not, I'll take that as a sign that the package is defective.

Thank you,

Mike.

In order to resolve this issue The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 21:13:06