Ticket ID: 2299
Customer Name: Marcia Morris
Customer Email: david30@example.com
Customer Age: 42
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-06-22
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Incomplete payment:

1. Paypal

Click here to pay at the checkout. 2. Download a copy of the e-book

( I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 01:31:47