Ticket ID: 6009
Customer Name: Cindy Martinez
Customer Email: kbrown@example.org
Customer Age: 59
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-09-12
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

If you were purchasing a second device without changing your phone number, please contact us by email The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution: 
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 