Ticket ID: 8068
Customer Name: Jeffrey Campbell PhD
Customer Email: christensenjulia@example.net
Customer Age: 51
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-09-23
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the package is not delivered to the recipient, the delivery address should be changed to the destination where this delivery was made possible, or the recipient will not be notified I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 06:53:12