Ticket ID: 4335
Customer Name: Victoria Wright
Customer Email: uhill@example.org
Customer Age: 68
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-03-02
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? The default is to store the data inside a single JSON object, in turn storing it in a single I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 02:17:15