Ticket ID: 6321
Customer Name: Paula Simon
Customer Email: mmontgomery@example.net
Customer Age: 20
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-12-24
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

Please click here for the updated Product Policy (http://www.microsoft.com/en-us/library/jj90633.aspx). I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 17:06:47