Ticket ID: 3778
Customer Name: Mackenzie Powers
Customer Email: jacksonangela@example.net
Customer Age: 48
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-04-26
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.

14-30-2016 00:09 I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution: 
Ticket Priority: High
Ticket Channel: Email
First Response Time: 