Ticket ID: 937
Customer Name: Kirk Vasquez
Customer Email: gmitchell@example.com
Customer Age: 23
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-12-14
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?

You can I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 16:12:10