Ticket ID: 4188
Customer Name: Edwin Shah
Customer Email: belldaniel@example.org
Customer Age: 29
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-01-04
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm thinking of selling a new Xfirmware and it seems like a pretty clinicable device. So, for now, I'll have to wait until the I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 00:05:02