Ticket ID: 7185
Customer Name: Tyler Weaver
Customer Email: stevenbrewer@example.net
Customer Age: 62
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-06-05
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 02:40:27