Ticket ID: 7293
Customer Name: Christian Robertson
Customer Email: lisa62@example.com
Customer Age: 43
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-08-27
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? A) Install a simple Google Maps app which has been successfully activated. B) Make I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution: 
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 02:00:55