Meet Lily, a first-year Engineering student at the University of Waterloo. Hailing from a small town, she has always been passionate about solving complex problems but often finds the theoretical aspects of her coursework challenging. Determined to improve, Lily actively seeks out resources like tutoring to enhance her understanding and intuition, believing that collaboration and support are key to academic success. In her free time, she enjoys sketching out engineering designs and exploring the campus with her new friends.