Meet Alex Tran, a practical and detail-oriented first-year student in the Faculty of Mathematics at the University of Waterloo. Growing up in a small town, Alex learned the value of budgeting and always keeps a close eye on expenses. They’ve recently taken on the responsibility of managing their own finances for the first time and are eager to understand all the ins and outs of student services, especially when it comes to healthcare costs. Their curiosity and analytical mindset drive them to seek clarification in the vibrant online community of UW students.