Meet Alex, a second-year Environmental Sciences student at the University of Waterloo. After moving into Schembri Hall, Alex initially struggled with the frequent maintenance issues that plagued the residence. However, after several months, they noticed a significant improvement in the repair response times, which made their living experience much better. Passionate about sustainability, Alex frequently juggles studies between courses and involvement in campus activities, sharing their experiences on the subreddit to help fellow students navigate university life.