Meet Alex, a 23-year-old avid online shopper and a second-year Environmental Studies student at the University of Waterloo. Living in a campus apartment, Alex often juggles classes, work, and a busy social life, leading to packages piling up when he's out. Frustrated by the inconsistency of delivery services, he’s become a self-proclaimed package detective, always on the lookout for secure delivery options. With a penchant for tech gadgets and eco-friendly products, he shares his retail woes with fellow students on Reddit, hoping to find better solutions while sipping on his favorite ethically sourced coffee.