Meet Alex, a tenacious first-year Mathematics student at the University of Waterloo. After a rough start with a dismal 22% on their midterm, Alex learned the power of perseverance and seeking help. Embracing vulnerability led them to office hours, where they found the support they needed to grasp complex concepts. With a surprising turnaround, Alex finished the course with a 68% and now makes it their mission to encourage fellow students to speak up and seek assistance, embodying the collaborative spirit of Waterloo.