Meet Alex Chen, a 26-year-old urban planning master's student at the University of Waterloo. Growing up in a suburb of Toronto, Alex developed a keen interest in public transit systems and their impacts on city life after witnessing the congestion and delays in the city's infrastructure. With a penchant for detail and a critical eye on urban development projects, Alex often voices concerns about timelines and efficiency, eager to spark discussions on how to create smoother transit experiences for future generations.