Meet Alex, a determined first-year student at the University of Waterloo pursuing a degree in Computer Science. With a knack for troubleshooting and a passion for technology, Alex not only applied for their program the moment the application issues were resolved but also took the initiative to email the admissions team to voice their concerns. Alex’s proactive approach and keen interest in digital communication highlight their desire to be an engaged member of the Waterloo community, always striving for transparency and improvement in systems they care about.