Meet Alex, a tech-savvy second-year Computer Science student at the University of Waterloo. With a passion for problem-solving and a knack for troubleshooting, Alex is the go-to friend for all things tech-related among their peers. They spend their evenings at the DC library, juggling assignments while perfecting their coding skills, and have developed a strong friendship with the help desk staff, often sharing helpful tips and hacks that they discover along the way.