Meet Alex, a 23-year-old environmental science student at the University of Waterloo who moonlights as a pest control enthusiast. After battling a bed bug infestation in their first-year dorm, Alex became an unofficial advisor to friends facing similar issues. With a knack for documenting experiences through detailed photo logs, they often share their hard-earned wisdom with peers. A proud member of WUSA (Waterloo Undergraduate Student Association), Alex frequently advocates for student rights and legal support, proving that sometimes, tackling the little problems can make a big difference in campus life.