Alex is a first-year student at the University of Waterloo who recently moved from a small town in Ontario to the bustling campus. They are an aspiring engineer with a keen interest in robotics but are grappling with the challenges of campus life. With a busy schedule filled with classes and co-op applications, Alex is frustrated by the limitations of on-campus services, especially when it comes to receiving parcels. Their comment reflects a blend of determination and confusion as they navigate this new environment while trying to stay connected with their home life.