**Persona: Alex Yang**  
Alex is a second-year engineering student at the University of Waterloo who faced significant challenges during their 2A term. Initially excited about university life, they found themselves overwhelmed by the rigorous coursework and the adjustment to a new environment. After dropping three courses to alleviate some pressure, they learned the importance of resilience and seeking support from friends and family. A self-proclaimed introvert, Alex discovered that leaning on their support network was key to overcoming academic struggles. Now, they are passionate about helping others navigate similar hardships, believing that with perseverance and the right support, it truly gets better.