Emma, a fourth-year Environmental Studies student, often finds herself navigating the complexities of off-campus housing. After experiencing frustrating landlord disputes in her second year, she became the go-to among her friends for advice on legal resources at the University of Waterloo. Her passion for advocacy led her to become involved with student legal services, and she frequently shares her insights on Reddit to help others avoid the pitfalls she faced. Balancing her studies and a part-time job, Emma is determined to ensure her peers are well-informed about their rights as tenants.