Meet Alex, a first-year engineering student at the University of Waterloo, who is feeling a bit overwhelmed by the complexities of their coursework. Coming from a small town where high school was more straightforward, Alex often finds the advanced concepts in their classes, particularly in mathematics and programming, quite perplexing. A keen problem-solver at heart, Alex is determined to master the material, but occasionally seeks solace in online discussions to clarify confusing topics. With a passion for robotics, Alex is hoping that with time, the "hh" will start making sense.