Meet Jenna, a 19-year-old first-year engineering student at the University of Waterloo. Hailing from a small town, she’s overwhelmed by the fast-paced university life and the rigorous demands of her program. Jenna is passionate about renewable energy and aspires to innovate in that field, but she’s currently struggling to balance her coursework, co-op applications, and her social life. Feeling stressed and seeking support, she turned to the online community for help, hoping to find reassurance and guidance from fellow students.