Meet Sam, a diligent 21-year-old university student who juggles a part-time job at a local café while studying Environmental Science at the University of Waterloo. With a commitment to balancing work and academics, Sam is passionate about sustainable practices in food service and often finds themselves advocating for fair pricing and customer transparency. Driven by a strong sense of community, they think of ways to improve the customer experience while also ensuring their coworkers are treated well.