Meet Alex Chen, a tech-savvy first-year engineering student at the University of Waterloo. Growing up in a bustling urban neighborhood, Alex developed a knack for problem-solving and an interest in logistics and automation. With a penchant for modern conveniences, they often utilize the campus's state-of-the-art facilities, including the package delivery lockers, and draw on their experience from working part-time in a local courier service. Alex enjoys helping fellow students navigate the intricacies of campus life, especially when it comes to managing their deliveries amidst a busy schedule.