**Persona:** Jamie, a diligent first-year engineering student at the University of Waterloo, often finds themselves navigating the complexities of university life. With a background in robotics from high school, they are currently involved in a project that intertwines their passion for technology and problem-solving. Jamie is the go-to person among their friends for resolving academic issues and thrives on fostering a supportive community for fellow students. They frequently check the subreddit for advice and updates on challenges they or their peers might be facing.