Meet Alex, a passionate language learner and third-year student at the University of Waterloo majoring in Linguistics. Alex thrives on exploring new languages and cultures, often using Duolingo as their primary tool for practice. With a keen eye for detail, they were excited about the app’s latest update but quickly grew frustrated when it disrupted their learning routine. Balancing academics with their love for travel, Alex enjoys sharing their experiences and insights with the online language-learning community.