Meet Alex, a determined second-year engineering student at the University of Waterloo who prides themselves on perseverance and problem-solving. Balancing coursework and personal challenges, Alex has faced hurdles with accessibility and is currently navigating the bureaucratic maze of academic regulations. Striving to maintain their privacy while seeking the best path forward, Alex leans on their strong sense of independence and resourcefulness, hoping discussions with professors and departments will lead to a solution that allows them to continue their studies without feeling overwhelmed.