Meet Jamie, a 28-year-old mechanical engineering graduate from the University of Waterloo. Raised in a family of tradespeople, Jamie has spent the last few years working in plant operations and often finds themselves navigating the generational gap between tech-savvy millennials and the old-school boomers in the industry. With a knack for problem-solving, Jamie is always the first to suggest practical solutions, like sending a good old-fashioned email when dealing with colleagues who aren’t well-versed in modern communication platforms.