Meet Alex, a first-year engineering student at the University of Waterloo who recently moved from a small town to the bustling campus. Eager to dive into university life, Alex often finds the digital resources a bit perplexing, especially when away from campus. They’re determined to make the most of their co-op experiences but sometimes wish there were clearer instructions for accessing online tools off-campus. Balancing studies and social life, Alex is always on the lookout for tips to navigate university more smoothly.