Meet Alex, a frustrated second-year Computer Science student at the University of Waterloo. Passionate about technology and online gaming, Alex often finds the unreliable campus Wi-Fi a significant roadblock to productivity and leisure. Originally from a small town, Alex is navigating the challenges of university life and longs for the comforts of home where the internet connection was never an issue. With a penchant for troubleshooting tech problems, Alex dreams of creating an app that helps students manage their online connections more efficiently.