Aetna earns JD Power and Associates 2011 call center certification
Aetna's entire concierge customer service call center model, serviced by the Aetna High Point, NC, and New Albany, OH, offices, earned the certification under the JD Power and Associates 2011 Call Center Certification Program.
Aetna and the Aetna Foundation announced this week they have awarded $252,925 to Michigan nonprofits in 2008.