Brakspear achieves 4.3% rise in customer service score
Brakspear has achieved a 4.3% rise in the average customer service score across its 145 pubs, as measured by a new mystery customer scheme.
A second year of price cuts, competitive energy deals and improved customer service has seen energy suppliers' customer satisfaction levels soar to an all-time high, according to the latest independent Customer Satisfaction Report published by uSwitch.com, the independent price comparison and switching service.