CIOs will have to share control of IT budgets
CIOs will increasingly have to share their control of IT budgets with marketing departments as customer relationship management software is becoming critical to customer retention.
Consumerization is now the primary driver of the mobile universe, and CIOs must be ready to embrace a range of more-flexible approaches to their mobile strategy, according to Gartner, Inc. At least four new mobile management styles will emerge as leaders because different groups of staff will demand different approaches.