After contacting two Apple Support specialists, one suggested that I wipe my iPhone and start fresh, while another didn’t offer any real suggestions as the issue goes beyond anything they can do.
我联系了两名苹果支持专家，其中一位建议我擦除 iPhone 后重新安装，而另一位则没有提供任何真正的建议，因为这个问题超出了他们的能力范围。