这往往是一种令人畏惧而不安的经历，Ruby Tuesday 的法律总顾问詹姆斯·维特拉诺如是说，他认为并没有一种好的方法可以追踪员工的投诉。
It was often an intimidating and uncomfortable experience, said James Vitrano, Ruby Tuesday's general counsel, who said there was no good way of tracking employee complaints.