If	you	suspect	that	a	student,	employee,	or	other	individual	has	misreported	information	or	altered	documentation	to
fraudulently	obtain	federal	funds,	you	must	report	your	suspicions	and	provide	any	evidence	to	the	Office	of	Inspector
General	(OIG).	See	also	Volume	2	of	the	FSA	Handbook.
OIG	Contact	Information
Address:	OIG	Headquarters,	U.S.	Department	of	Education,	400	Maryland	Avenue,	SW,	Washington,	DC	20202-1500
Web:	https://oig.ed.gov/contact-us
Hotline:	https://oig.ed.gov/oig-hotline
Phone:	1-800-MIS-USED	(1-800-647-8733)
Hours:	M,	W	9311	a.m.	T,	Th	133	p.m.
Regional	Offices:	An	updated	listing	of	regional	offices	and	contact	information	is	available	at	https://oig.ed.gov/contact-
us.
Reporting	Fraud	Rings	(Distance	Education)
Institutions	now	submit	fraud	ring	complaints	through	the	Department9s	OIG	encrypted	complaint	web	portal	at	the	URL
address	https://oighotlineportal.ed.gov.	The	portal	provides	consistency	and	improves	communication	delivery.	Because
the	portal	is	encrypted,	institutions	no	longer	need	to	encrypt	submitted	documents.
Additionally,	institutions	will	submit	a	Fraud	Ring	Reporting	Spreadsheet	through	the	OIG9s	complaint	process.	For	more
information	on	how	to	report	fraud	rings	or	for	a	copy	of	the	Fraud	Ring	Reporting	Spreadsheet,	please	review	the	August
21,	2020	Electronic	Announcement,	which	was	updated	in	November,	2022,	to	reflect	a	change	in	the	process.
FSA	Feedback	Center
Through	the	FSA	Feedback	Center,	students,	parents,	and	others	can	submit	the	following	feedback	to	the	Department:
Compliments	about	a	positive	experience	they	have	had	with	the	Department,	a	school,	or	a	federal	loan	servicer;	or
Allegations	of	suspicious	activity	by	a	school	or	person.
Individuals	can	also	submit	complaints	about	the	following	to	the	Department:
Applying	for	and	receiving	federal	loans,	grants,	and	work	study;
Experiences	with	federal	loan	servicers,	collection	agencies,	or	the	Department;	and
Schools4their	administration	of	the	Title	IV	programs,	marketing	and	recruitment	practices,	or	misrepresentations	of
facts.
OIG	Referrals
34	CFR	668.16(g)
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