Lean Six Sigma Yellow Belt Overview Poor processes directly affect client service and client satisfaction. This can be seen in delays in completing jobs, responding to client requests, or when important client-related information is not communicated, causing unnecessary mistakes down the line. Inefficient processes can result in a firm’s inability to bill for all the work in process, which impacts profitability. Lean Six Sigma is a method that can improve your firm’s business operations while driving short- and long-term benefits to the bottom line. Lean Six Sigma Yellow Belt certification provides an overall insight to the techniques of Lean Six Sigma, its metrics, and basic improvement methodologies. A yellow belt must know how to integrate Lean Six Sigma methodologies for the improvement of production and transactional systems to better meet customer expectations and bottom-line objectives of their organization. A Yellow Belt typically has a basic knowledge of Lean and Six Sigma, but does not lead projects on their own. They are often responsible for the development of process maps to support Six Sigma projects. A Yellow Belt participates as a core team member or subject matter expert (SME) on a project or projects. In addition, Yellow Belts may often be responsible for running smaller process improvement projects. Target Audience Quality technicians and engineers Manufacturing floor operators and supervisors Supplier Quality Engineers Subject matter experts who support continuous improvement efforts Prerequisites None Duration 3 days Venues Classroom, Onsite Price Starting at $1,600 per student Learning Objectives The DMAIC (Define, Measure, Analyze, Improve, & Control) methodology Relate Lean Six Sigma concepts to overall business objectives How to scope and define a project How to build and understand process maps, histograms, and affinity diagrams How to identify the root cause to a problem Identify improvement opportunities in your own work area Apply a structured process for solving problems To use Failure Modes & Effects Analysis (FMEA) to identify and quantify risk How to use tools linked to the Six Sigma methodology How to create a control plan to sustain the improvements Course Content Day 1 Overview Introduction What and Why Six Sigma? Six Sigma concepts – Defects Six Sigma concepts – Voice of the Customer Deployment of Six Sigma Deployment of Six Sigma – Steps of the methodology and Y=f(x) Define Overview of phase Problem statements 5W2H Process flow charts SIPOC (aka COPIS) Value added and Non-Value added 7 types of waste Measure Overview of phase Root cause identification Brainstorming Fishbone diagrams Tree diagrams Day 2 Measure FMEA Data collection objectives Why do we need data Types of data Sampling Data collection sheets Measurement Error Repeatability and Reproducibility Data description Histograms The mean and the range DPU, DPO, DPMO Analyze Overview of phase Run chart Scatter Plot Example and warnings When to use it and not to use it Pareto chart Day 3 Improve Overview of phase Priority matrix Poka-Yoke 5S Control Overview of phase Control tools The human factor: resistance to change Control plan Certification Exam Course Breakdown: Three (3) Days: Day One: Introduction to Six Sigma; Define the Problem; Measure – Validate the Measurement System. Day Two: Measure – Baseline the Problem & List Potential Problems; Analyze – Identify Root Causes. Day Three: Improve – Select a Solution & Quantify the Impact; Control – Share & Sustain the Solution.