There are so many opportunities for students to use their skills to help others at Mt. Vernon High School. One of those is the new Technology Help Desk that is run by students at the high school.
The students involved in this new program help fix chromebooks for their classmates and prepare new chromebooks for distribution. Some of the ways they help the technology process are by fixing screens, Wi-Fi cards, batteries, and more.
The high school students involved with the technology help desk were given this opportunity through the JAG (Jobs for America’s Graduates) program. The JAG program helps students to acquire job skills that will help them in getting prepared for the work field after high school.
The experience and knowledge that the students gained from helping at the Technology Help Desk has been substantial, especially for Mt. Vernon graduate Eddie Goodman. Through the Technology Help Desk opportunity, Goodman was hired to work full time for the Mt. Vernon Community School Corporation technology department in the summer.
Many benefits come from the high school students being able to participate in the Technology Help Desk. Students are able to learn through hands on experiences by working with technology. Another benefit is being able to learn more about technology and being able to use their knowledge to help fellow classmates.
“The students have been a great addition to assisting staff and students with their Chromebook problems,” said Greg Rollo, Director of Technology. The tech students have helped with “everything from break and repair to helping students with their individual accounts for the programs they use in their classroom.” Rollo hopes that the tech students learn important technology skills that they can use in the future for their college and career plans. He sees that the student help desk is very influential for the tech students to learn and experience the field of technology. Being able to help people with technology problems is an important skill that they will be able to use for the future.
The Technology Help Desk at Mt. Vernon High School has given students the ability to learn more about what interests them and has given them real job experiences that will help them pursue their desired career.