Harvey Mackay: Brainstorm to remedy cloudy thinking
An electric utility in the northwestern U.S. had problems with ice building up on its power transmission lines during the winter. The company had to send linesmen out to climb the pylons that held the lines to clear off the ice and snow. It was difficult and dangerous work, especially as bears sometimes wandered close to the pylons as the linesmen were working.
One day a group of linesmen got together for a brainstorming session, hoping to find a better and safer way to clear away the ice. One linesman mentioned that a bear had actually climbed a pylon after him once. That led to a humorous suggestion of placing honey pots at the top of the pylons to attract the bears. Then, as they tried to get to the honey, they would knock the snow and ice free.
Then an administrative assistant said, "But we'd need to use helicopters to place the pots at the top of the pylons, and the vibrations would frighten the bears and chase them away."
Eureka! The answer was right in front of them. Soon afterward, the company began sending helicopters up into the air — without honey pots — and using the vibrations and wind created by their motors and rotors to knock the ice down.
A casual comment had solved the problem. And that's the beauty of brainstorming.
Brainstorming is defined as a group problem-solving technique that involves the spontaneous contribution of ideas from an individual or all members of the group.
The term was popularized by Alex Faickney Osborn in the 1953 book, "Applied Imagination." Osborn claimed that brainstorming was more effective than individuals working alone in generating ideas.
Brainstorming can be a powerful process for sparking creativity and stocking your supply of ideas. It is like a password to open minds. Brainstorming began when Osborn, who was presumably searching for an idea, decided to ask a few of his colleagues for input. He set out five core principles upon which all brainstorming is built to this day.
No. 1: Gather together a group of people into a room with plenty of easels and whiteboards.
No. 2: Capture all ideas that come to mind, even if they sound crazy — especially if they sound crazy.
No. 3: The more ideas, the better. Your initial goal is quantity, not quality.
No. 4: Do not apply critical thinking. There's no such thing as a bad idea — the evaluation process comes later.
No. 5: All ideas belong to the group, so people should be encouraged to build on each other's ideas.
These rules are probably very familiar to you; however, chances are that you are even more familiar with the reality of most brainstorming sessions. They can easily devolve into meaningless time traps if at least some semblance of organization isn't present.
If you haven't come up with any good ideas lately, you might want to try different approaches to getting the creative juices flowing. These are some of my favorite brainstorming techniques:
• Swap problems. Sometimes, the longer and harder you look for a solution, the more elusive it becomes. A fresh set of eyes can make a big difference. Have people write down their most difficult problem, and drop them all in a hat. Then have everyone pick a problem from the hat and try to solve it. Encourage people from different areas to get together and learn something about each other's problems and skills. This activity can kick-start ideas and approaches that go far beyond the usual thinking.
• Form a dream team. Collect a small group of people to meet once a week. Emphasize that each person has been invited for a reason. Include creative types as well as technical experts, and at least a couple of people who are unfamiliar with the problem. Limit attendance so everyone gets a chance to contribute. Their only job is to generate, share and discuss ideas for innovation.
• Keep an open mind. Don't set limits on what kinds of ideas are acceptable. If you're leading, be careful not to dominate the session. Halfway through the session, vote on the ideas. Throw out the bad ones and seek ways to improve the good ones.
• Look for bad ideas. Hold a "dump the ideas" meeting with colleagues. One topic: "What should we stop doing so we have more time and energy for innovation?" This may seem like a reverse approach, but it can be incredibly useful. Eliminating the clutter makes room for fresh approaches.