Greenlight Arcade isn't a normal video game web store. It's an online store RPG. What is that? We're not sure because we just made it up. But the site is made by indie game developers who want to build a new kind of online shopping experience. There are probably a few new things to pay attention to that most other online shops don't have such as earning xp, leveling up, power-ups, items, tokens, treasure houses, and Key Farms. All of these RPG elements combined will net you some sweet discounts.
Do you sell non-Steam games?
Why are there only a few games every week sold?
What happened to the giveaways you guys used to do?
How do I gain XP to level up?
How do I share things to gain XP?
What are tokens and how do I get me some?
What is the Token Shop?
What is the Treasure House?
Can I refund 1 game if I bought the game in a whole collection?
How can I make a Refund?
What happens if I want to buy something that is sold out?
I missed a game. Can I still get it?
How do I redeem my game key I buy?
Is there a purchase limit for games?
I'm a developer. How do I get my games on this site?
What is the revenue split for developers?
Are my Steam keys safe with you guys?
We sell amazing indie games in limited quantity temporarily discounted in a flash sale to drive awareness about the games and developers themselves. These games are sold in the form of Steam keys when you make a purchase.
At this time we only sell Steam keys. We are not against expanding to other platforms, we're keeping things simple and will see as the industry grows what other platforms we should support.
Why are there only a few games offered every week?
We want to ensure that the games we pick receive the attention they deserve. We hand pick a small selection of games and place them on our front page for sale for a limited time for maximum visibility. Once that time is over, those games can no longer be purchased.
Sign in using an existing Facebook, Google, Steam, or Twitter account. We use the OpenID decentralized authentication protocol so logging in through those social media sites is supposed to just make things easier for you (who really wants to remember another login/password combination?). We don't get access to your passwords or anything like that as you'll notice you login through their websites and you simply grant our website access to a secure token which we use to authenticate. If after all that you still don't trust it, you can simply create your own account with your own email and password the old school way.
If you signed in through OpenID (Facebook, Google, Steam, Twitter) then we don't have access to those passwords and you should only have to click on the "Sign in with _____" to log in. If you've created your own password through the old school method of creating an account on our site, navigate to the forgot my password tool to reset your password.
As you may know, we've been running game giveaways for the past 2 years. With the re-launch of Greenlight Arcade we've transformed our giveaways into Key Farms . Key Farms let you to search and dig for free Steam keys. Check out the Key Farm entry in the F.A.Q. for more info.
XP or experience points or exp are ways we reward you for participating on Greenlight Arcade. Similar to receiving 2064 XP for your party after slaying a Chimera in Final Fantasy, XP will level you up and leveling up means more powers and more discounts.
10% off of all purchases made within the next 7 days.
15% Discount off of all purchases for 1 day + 10 Tokens.
Power-ups always expire and are non-transferable. We have an entire page dedicated to levels & powerups for more detailed information.
You earn XP by participating in the Greenlight Arcade community. Digging through Key Farms, looting the Treasure house, sharing collections and games on your social media, and purchasing items at the token shop. Just as how creeps get tougher in RPGs and reward you more XP, these site activities also give you increasing amounts of XP as you level up.
To share a page on our site, click on the large square social media icons located typically underneath the title contents and before any media such as screenshots or videos. Notice: If you are using uBlock Origin or a similar ad block tool, it may hide the social media buttons. If you want to display them, simply whitelist greenlightarcade.com.
The Token Shop is the local shop where tokens can be exchanged for items. Items come in the form of consumables that can be applied to orders to grant extra discounts or bonus XP.
The Market is where tokens can be exchanged for games. Games typically will range between 50-300 tokens. Yes these are Steam games that you can get for free using your tokens. There's a limit of 1 copy per user.
Tokens are Greenlight Arcade's virtual currency. You earn them as you purchase and they're a form of loyalty. The higher your level, the more tokens you earn per dollar spent on the site. Tokens can be used to purchase items (coupons) which can be applied to orders. You can also use tokens to buy games through the Market. In addition to earning tokens, token bundles can also be purchased with real money via the Token Shop.
Tokens can be spent at the Token Shop and the Market.
Items are essentially the potions and relics used at the time of purchase for additional discounts or extra bonus XP. Items can be purchased from the Token Shop.
Only 1 item may be applied to an order at a time. A power-up's discount will always apply before an item's discount. For example, if you have a $10 valued cart, and have a 10% off power-up AND a 10% off item applied, then your total discount would be $10 x (10%) x (10%) = $8.10. As you can see, it's not 20% off in total; it's 10% off of the previously applied 10% off. Honestly, we're doing this so that you can't end up with a negative balance and having us owe you money.
The Treasure House is a random bonus event that pops up randomly from time to time. Visiting the Treasure House will grant you the option to pick from 3 treasure chests. Normal and sometimes rare items can be found within. Treasure houses can only be looted once and then you have to wait for the next one to pop up. Follow our social media and we'll announce when the Treasure House has popped up again. If you see a little treasure box icon in the header, it means a Treasure House has popped up! Clicking on it will take you to the Treasure House.
Key Farms are a place where users can search and dig for free Steam keys. What? More simply put, when a developer wants to give away Steam keys, we hide them in a field of keys. Some keys are winners, others are not. Each player gets a chance to dig one hole for each Key Farm we have. If you find a key , you receive it instantly in your inventory. If you don't, you're out of luck, but you still get some XP for trying. Once all the real Steam keys have been farmed out of a Key Farm it is closed off and can no longer be looted for XP. We'll continue to open up new Key Farms for new games periodically. Key Farms are also gated depending on the level of your account. Some Key Farms may only be accessible for those with high level accounts. We want to reward those on our site who have worked to increase their level.
The Logbook is a place to see all of the activity of the community. Who is doing what and when. It's the pulse of the website. Anything players do is posted here except for sensitive information specific to users such as Order #'s and any personal information. If you do not want to have your information shown in the logbook, you may turn off your visibility by going to My Account > Settings > uncheck the logbook option and press the "Save Changes" button.
The Mailbox is where you can go to send or gift items to other players. It doesn't cost anything to use and there is no limit on the amount of items you can send.
We have a 14 day return policy on keys that have not yet been unlocked. Once a Steam key is unlocked, it can no longer be refunded. Steam keys that are still locked after 14 days are also not eligible for refunds as we need to pay the developers for their sold keys and we don't want to keep them waiting too long. Items (e.g. 10% off potion) used in a transaction are typically not refunded but each refund is examined on a case-by-case basis.
When buying games in a full collection you are given extras such as items that you would not normally receive buying the games individually. For this reason, we do not allow refunding single games purchased in a full collection. The full collection must be refunded and the other individual games purchased separately.
Email us at info@greenlightarcade.com with your transaction ID and username/email and we'll get in touch within 2 business days.
Once an item is sold out, it's sold out. There is the slight possibility that the developer may offer more copies of their game to be sold before the end of the sale, but this is up to the discretion of the developer. Re-stocks of Steam keys will be announced on social media.
I missed a game that was on sale. Can I still get it?
Nope. The nature of the site is that we're constantly cycling games to give exposure. If you've missed a sale, it's gone. It might come up again in the future but who knows when.
We process all of our transactions directly through PayPal. In addition to using your PayPal wallet funds you can pay using Visa, MasterCard, American Express, Discover, JCB, Diner's Club, and EnRoute.
Steam keys purchased on Greenlight Arcade are for personal use only. We do not allow selling or redistributing keys from your purchases.
Yes, at this time you can only buy a maximum of 4 copies of any game.
We're a super small team of indie game developers / entrepreneurs who want to try something different in the e-commerce game.
The few of us that there are are located in Vancouver, Canada.
Hello there! We'd love to hear from you. Email us at info@greenlightarcade.com and we'll get you set up. We do everything 100% digital and have the entire process streamlined as we know what it's like dealing with big platforms and bundle sites (way too much paper work and takes ages to ever get your money).
We want to be more than a simple game selling website. We want to be a developers partner in helping foster awareness for your game and team. We offer a 70/30 split on the net earnings of all game sales (developer takes 70, we take 30). You are also encouraged to provide a limited number of keys which can sell out, so you never sell more discounted copies than you want to.
Steam keys are fully encrypted and can only be decrypted by a specific algorithm on a specific server.
Once your game's sale period is over, we'll be sending you a sales report with the amount of copies sold, your net earnings, and sales data within 15 business days along with your payment via PayPal.