Upon entering the bios, my keyboard and mouse stop working.
They are connected via usb (tried every port) and also tried other keyboards to no avail.
What is the suggested route to fix this?
what version of bios? which b450 motherboard? have you tried clearing cmos?
Have you tried any fixes your self? Did it work in the past? if so what changed between then and now that its not?
How do I find the bios version?
It?�s a b450 itx fatality.
The keyboard and mouse has never worked (this is a new install).
How do you clear the cmos?
I haven?�t tried anything to fix, as I have no idea what to do, generally I expect a keyboard to work.
Hang on, how can I possibly flash it without the keyboard working?
Fatlity B450 itx/ac with Ryzen 3 2200G 16GB G.Skil DDR4-2400 and Samsung EVO 860 500GB.
Have tried both USB and PS2 keyboards. Every USB port available, multiple resets. Updated BIOS to 1.30 also have cleared CMOS as well. Still no response from both keyboard or mouse once UEFI BIOS screen pops up. Everything works fine in Win 10 64-Bit Home. Have submitted problem to Asrock tech support and am awaiting a response. Will update if I find a fix.
Also it is possible to update BIOS from within windows, just download correct installer from support page.
Rolled back to 1.2 and then to 1.1 bios and no luck with either. Will update when tech support responds.
I have nearly exactly the same set up.
Have also tried a ps2 keyboard and nothing.