Dora directs and coordinates the day-to-day operations of the client service department, focusing on client service and relationships. Using her strong negotiation skills and relationships with vendors, she is able to provide The Barnett Group's clients with the best contracts at the most affordable rates.
Her notable achievements include, but are not limited to, establishing and implementing more than 300 accounts that she retains to date. Her input in developing company procedures toward fulfillment of corporate goals and objectives, as well as providing the oversight to more than 20,000 employees and their families for health, dental, vision, long term disability, group life insurance and Medicare Supplement benefits, is a very important talent that she possesses. Most notable is her ability to maintain clients even through their Medicare enrollment.
Being bilingual in English and Spanish enables Dora to give back to the community on many levels. She is a member of the Rotary Club of Memphis and the Medical Group Management Association. Dora is licensed in life and health insurance, a Group Benefits Disability Specialist and well as a Certified Health Care Reform Specialist.