We can provide a range of virtual telephone numbers to give your business that more professional look or to allow you to setup separate companies or departments. This can ensure your caller gets to speak to the right person as soon as possible.
While an experienced and competent receptionist is critical to achieving this there are other ways to do this in larger multi-departmental or segmented businesses. Use of Geographic or Non Geographic numbers give your business that "large company look" or they direct callers to the correct department to have their query dealt with.
Geographic numbers are ideal for identifying your business with a particular location such as Dublin, Cork, Galway or UK cities.
Non-Geographic numbers can give you that "big company feel" and not associate you with one location of the country.
Many companies still prefer to use menu systems (IVR) to direct callers to the correct department in their organisation. This may be due to the large size of the organisation or because it has clearly defined divisional or functional structures.
For customers who do not require 24\7 cover, but still want their callers to be able to leave a message out of hours, this is an excellent alternative.