Though we are not a computer help desk at Sky Angel, we sometimes need to troubleshoot modem/router settings on a customer's computer to help the Sky Angel service to work optimally. Here is how to walk through these settings on your computer.
This guide should be helpful should you have to connect a computer using Windows XP to a wireless network.
Click on Start. Click On Control Panel.
Double Click on Network Connections.
Find and right click on the Wireless Network Connection icon. Select View Available Wireless Networks.
Select your network. Then click on the Connect button on the bottom.
A box will pop up showing Windows is trying to connect to your wireless network.
The Wireless Network list will re-appear. If successful your network should say "connected".
See if you can get on the internet.
This guide should be helpful should you have to connect a computer using Windows Vista to a wireless network.
Select your network, and click Connect. If your network in unsecure you should be done.
If your network is secure, you should be prompted to enter your network key.
Here you can edit your Wireless security properties.
This is a guide to using ipconfig for Windows users. This guide will show you how to find your computer's IP address, Subnet Mask, and Default Gateway. This information is useful for setting up Static IP addresses on STBs and getting the address to log into your router/gateway.
You should now see the computer's IPv4 information.
Scroll through the information, locate IPv4 (not IPv6).
It links to an external site which has a guide suited for this purpose.