The Drupal system was restored yesterday at 18:12 p.m. and all websites are available.
We need to conduct further maintenance on Thursday, 09 March 2017 from 07:00 - 08:00. The Drupal system will be unavailable for about 10 minutes during this time.
Previous message set 07 March 2017 at 12:28 p.m.
ICTS is aware of an issue affecting websites on the Drupal system. Our engineers are working to resolve the issue as a top priority.
Following the recent malware infection on campus, ICTS has determined that the malware infected only nine machines. Our technicians are currently analysing these machines and will liaise with the owners directly.
The affected folders on the G: drive have since been cleaned and you may once again access these directories.
Don't respond to emailed competitions.
To learn more about staying cyber safe, visit the ICTS website's Security section.
ICTS is aware of malware that has infected a small number of computers on campus. We have already contacted the affected individuals and are in the process of collecting their computers.
In this specific case, the files in those folders will not infect your machine. However, for now, please do not access these specific folders as we are in the process of cleaning them up.
Once the clean-up is complete, we will notify you and you can use these folders once more.
In the interim, please check the ICTS website for ongoing updates. Additionally, we will send a further update email later on once we have more information.
ICTS is aware of a problem affecting the bandwidth reporting site (https://bandwidth.uct.ac.za). Customers will not be able to view their reports for the duration of the problem.
A call has been logged with our service provider who is currently investigating the cause of the problem.
Our Internet Service Provider, TENET, is currently investigating.
ICTS technicians are aware of a network problem affecting network access at the Blue Lab in the Menzies Building.
Our technicians are currently unable to access this building due to protest action on upper campus. The problem will be resolved as soon as our technicians can get access to the building.
Students may experience problems accessing services such as email, Internet and other UCT networked services in the lab.
Well done to everyone who spotted the latest phishing attempt sent by wagner.paula@aluno.uece.br.
To re-validate your mail account please click on the below link and enter your user id and password for maintenance and Virus Scanning, Very Important.
Your Mail account will be permanently terminated in a short time for failure to adhere to our urgent notice.
We have already mitigated the risk associated with this phishing attempt by preventing replies from going to the email address. If you did click on the link, please change your password immediately.
In future, report all phishings to csirt@uct.ac.za and provide full details of the incident.
ICTS engineers together with our internet service provider, TENET, are investigating an intermittent problem affecting network access at the Graduate School of Business and Somerset Hospital.
As a result, some UCT staff and students in this building may experience problems accessing services such as email, internet and other UCT networked services.
ICTS technicians are currently investigating a problem affecting network access at the Neville Alexander Building, previously called the Graduate School of Humanities.
We experienced a brief internet outage this morning which affected a number of ICT services including email. The problem was caused by a lost communication to our edge firewalls.
The problem has been resolved, but ICTS engineers are working with our service provider to determine the root cause of the problem.