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VA Technical Reference Model v 23.1
SmarTerm Office
Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. More information on the proper use of the TRM can be found on the TRM Proper Use Tab/Section.
Website: Go to site
Description: SmarTerm terminal emulation software provides the high-level security features to protect sensitive host data, including Secure Sockets Layer (SSL) and Secure Shell (SSH) encryption, and Secure File Transfer Protocol (SFTP) and Secure copy (SCP) for secure file sharing. SmarTerm Office provides an enterprise-wide access to multiple hosts: IBM mainframe, AS/400 (iSeries), Unix, Digital VAX/OpenVMS, and Data General (DG). Also, the solution offers IBM 3270, IBM 5250, virtual terminals (VT), DG, Wyse, American National Standards Institute (ANSI), and Synchronous Connection-Oriented (SCO) ANSI emulation. Although SmarTerm Office is identical with SmarTerm Essential, SmarTerm Office provides emulation for more environments.
Technology/Standard Usage Requirements: Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
Section 508 Information: This technology has not been assessed by the Section 508 Office. The Implementer of this technology has the responsibility to ensure the version deployed is 508-compliant. Section 508 compliance may be reviewed by the Section 508 Office and appropriate remedial action required if necessary. For additional information or assistance regarding Section 508, please contact the Section 508 Office at Section508@va.gov.
Decision: View Decisions
Decision Source: TRM Mgmt Group
Decision Process: One-VA TRM v20.6
Decision Date: 06/25/2020
Introduced By: SCCM
Vendor Name: Esker
Vendor Release Information
The Vendor Release table provides the known releases for the TRM Technology, obtained from the vendor (or from the release source).
Vendor End of Life Date
Vendor Desupport Date
15.0 10/30/2013
Current Decision Matrix (06/23/2020)
Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Users must ensure sensitive data is properly protected in compliance with all VA regulations. Prior to use of this technology, users should check with their supervisor, Information Security Officer (ISO), Facility Chief Information Officer (CIO), or local Office of Information and Technology (OI&T) representative to ensure that all actions are consistent with current VA policies and procedures prior to implementation.
The VA Decision Matrix displays the current and future VA IT position regarding different releases of a TRM entry. These decisions are based upon the best information available as of the most current date. The consumer of this information has the responsibility to consult the organizations responsible for the desktop, testing, and/or production environments to ensure that the target version of the technology will be supported. Any major.minor version that is not listed in the VA Decision Matrix is considered unapproved for use.
White Approved: The technology/standard has been approved for use.
Yellow Approved w/Constraints: The technology/standard can be used within the specified constraints located below the decision matrix in the footnote[1] and on the General tab.
Gray Unapproved: This technology or standard can be used only if a POA&M review is conducted and signed by the Authorizing Official Designated Representative (AODR) as designated by the Authorizing Official (AO) or designee and based upon a recommendation from the POA&M Compliance Enforcement, has been granted to the project team or organization that wishes to use the technology.
Orange Divest: VA has decided to divest itself on the use of the technology/standard. As a result, all projects currently utilizing the technology/standard must plan to eliminate their use of the technology/standard. Additional information on when the entry is projected to become unapproved may be found on the Decision tab for the specific entry.
Black Prohibited: The technology/standard is not (currently) permitted to be used under any circumstances.
Blue Planning/Evaluation Constraint:The period of time this technology is currently being evaluated, reviewed, and tested in controlled environments. Use of this technology is strictly controlled and not available for use within the general population. If a customer would like to use this technology, please work with your local or Regional OI&T office and contact the appropriate evaluation office displayed in the notes below the decision matrix. The Local or Regional OI&T office should submit an inquiry to the TRM if they require further assistance or if the evaluating office is not listed in the notes below.
Release/Version Information:
VA decisions for specific versions may include a '.x' wildcard, which denotes a decision that pertains to a range of multiple versions.
For example, a technology approved with a decision for 7.x would cover any version of 7.(Anything) - 7.(Anything). However, a 7.4.x decision would cover any version of 7.4.(Anything), but would not cover any version of 7.5.x or 7.6.x on the TRM.
VA decisions for specific versions may include '+' symbols; which denotes that the decision for the version specified also includes versions greater than what is specified but is not to exceed or affect previous decimal places.
For example, a technology approved with a decision for 12.6.4+ would cover any version that is greater than 12.6.4, but would not exceed the .6 decimal ie: 12.6.401 is ok, 12.6.5 is ok, 12.6.9 is ok, however 12.7.0 or 13.0 is not.
<Past
Future>
2016 Unapproved Unapproved Unapproved Unapproved Unapproved Unapproved Unapproved Unapproved Unapproved Unapproved Unapproved Unapproved
Note: At the time of writing, version 2016 is the most current version released. Vendor site says support for this product will run out 24 months after latest release.
The following reference(s) are associated with this entry:
Technology Components
Note: This list may not be complete. No component, listed or unlisted, may be used outside of the technology in which it is released. The usage decision for a component is found in the Decision and Decision Constraints.
No components have been identified for this entry.
VA Categories View the VA Categorization Framework
Category Locked By ELT Date
Development Tools Legacy Modernization
Operating Systems Supported by the Technology
Windows Client - Approved w/Constraints
Windows Server - Approved w/Constraints
Technologies/Standards Relationships
No runtime dependencies have been identified.
Comparable Technologies:
Micro Focus Extra! X-treme
Reflection Desktop
SmarTerm Essential
Companion Technologies/Supported Standards:
Secure File Transfer Protocol (SFTP)
Transmission Control Protocol (TCP)
General Analysis
Adoption Benefits
The technology provides a wide range of security encoding capabilities to support communication between client and host, and over the internet.
No National Institute of Standards and Technology (NIST) vulnerabilities or VA Network Security Operations Center (NSOC) bulletins are listed for this product at this time.
Adoption Risks
There are multiple VA approved technologies with similar functionality and a enterprise license has already been acquired for a comparable technology.
Potential exists for this technology to transmit, store or share Personally Identifiable Information (PII), Protected Health Information (PHI) and/or VA Sensitive data.
Architectural Benefits
The technology can collaborate with other VA approved technologies.
Architectural Risks
Product supports a very limited number of platforms (Windows only).
- The information contained on this page is accurate as of the Decision Date (06/25/2020).
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Last updated validated on Tuesday, January 3, 2023