the agents, contractors and service providers that we or Internet Service Providers may engage to connect your premises to our network, to assist with the provision of services to you over our network, or to carry out any of the functions mentioned above.
We collect the personal data (including your name, address, email address, and contact telephone numbers) you, Internet Service Providers, and the other agencies and contractors mentioned above, give us, including any address data you search for on our "Address Checker" search engine.
We may also collect publicly available information about you, as part of the provision of our services to you.
From time-to-time we may provide you the opportunity to participate in surveys, competitions or prize draws on our website (or our partner websites). If you participate, we will request certain personal data from you. Participation in these surveys, competitions or prize draws is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and address) and may include demographic information (such as the type of premises at which you receive our services).
if we are requested to do so in the course of a criminal or other legal investigation.
Where we share your personal data with a third party in order to enable is to provide our services, we will take reasonable steps to prevent the unauthorised use of that information.
We store personal data electronically, in paper form and voice recordings. The personal data is kept safe and secure using generally accepted standards of security.
We may use "cookies" to provide you with access to tailored information and services on our website, and to serve you better when you return to it. A cookie is a small data file that the website sends to your browser, which may then store it on your system for later retrieval by the website. Cookies track your movements through different websites; they do not record any other personal information about you. Cookies are widely used on websites to help with navigation and to help personalise your experience when you visit a website.
When you use our website, we may gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data.
We may use non-personalised statistics about the use of our website to monitor site traffic, to analyse trends, to gather demographic information about our user base as a whole, to improve our website and to improve customer service. These statistics do not comprise personal information.
Our website may contain links to third party websites. These websites have not been prepared by and are not controlled by us. They are provided for your convenience only, and do not imply that we check, endorse, approve or agree with the privacy practices of the third party websites our website links to.
Accordingly, we are not liable to any person for any of the content contained on any third party websites or the use of the same. We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that collects personal information.
You may access your personal data we hold by emailing us at servicedesk@ultrafast.co.nz. We will provide you with a copy of the personal data we keep about you, subject to any lawful grounds for withholding it.
You may request that the personal data we hold about you be corrected by emailing us at servicedesk@ultrafast.co.nz. If we agree that your personal data is to be corrected, we will provide you with an amended record of your personal data.
We will keep your personal data only for as long as necessary to achieve the purpose we collected it for.