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Home > Departments > Department for the Protection of the Rights of the Child
Department for the Protection of the Rights of the Child
Visit to Secondary school for energetics (Sarajevo)
Department for Following the Rights of a Child shall:
Receive and register complaints for violations of rights and freedoms of children and act upon those complaints,
Receive the citizens who approach them seeking assistance in protection of the rights and freedoms of children,
Monitor that state of the rights and freedoms of children, issue reports on the rights and freedoms of children,
Duly report to Ombudsmen about problems noted in accomplishment and protection of human rights and freedoms of children,
Follow functioning of legislative, executive and judicial authorities relevant for realization of the rights if children and cooperate with other departments especially in cases when violations of children's rights are related to violations of civil rights.
Department for Following the Rights of a Child shall pay special attention to:
Protecting the rights and freedoms of children, especially jeopardized categories refugees, displaced persons and socially vulnerable categories;
Affirming the rights and freedoms of children;
Analyzing key reasons for malfunctioning of the authority structures in making decisions concerning children;
Removing obstacles for consistent application of international conventions ratified by BiH, especially the Convention of Children's Rights.
Head of Department/Assistant Ombudsman
Aleksandra Marin - Diklić
Expert Consultant
Andrea Čaluk
Hari Hamzić
Partner Organisation
Office Days of the BiH Ombudsman
Covid-19 and the human rights effect
LYRA On-Line Platform for reporting discrimination
Freedom of Access to Information
Cooperation with NGO
​Marrakech Declaration, 12th October 2018
Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2016. – 2021.
Medium-Term Plan 2021-2023
Annual Financial Report for 2020
Ombudsman Manual for handling discrimination cases
Guidelines for filling in the complaints in the area of discrimination
Application before European Court of Human Rights - Instruction
The life of an application before the European Court of Human Rights
We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...
Ombudsmen of BiH
Ombudsman's Activities
Ombudsman dr. Jasminka Džumhur at the session of the Committee on Economic and Financial Policy of the House of Representatives of the FBiH Parliament
Ombudsman dr. Jasminka Džumhur held a meeting with a representative of the Council of Europe Office in Sarajevo
Activities Archive
Guidelines for the safety of children on the Internet, ITU 2020
Position Statement on "Child Rights Impact Assessment (CRIA)"
ENOC Bureau Statement - "Children's rights in the context of the COVID-19 outbreak"
Guidelines for assessing and determining the best interests of the child
Analysis of the situation in institutions accommodating minors in conflict with the law in BiH
Position statement of (CRONSEE) - "Virtual reality - real possibilities, dangers and challenges"
Position statement of (CRONSEE) - "Investing in children - investing in future"
Collection of papers from thematic meeting of the Children's Right Ombudsperson's Network in Southeast Europe
Review of the implementation of the United Nations Guidelines for the alternative care of children in western Balkan countries
Special Report "Children in Conflict Divorces"
Convention on the Rights of the Child - I have rights
Guidelines for procedures to be followed in cases of violence against childern in BiH
Special Report "Children Health Protection in B&H"
Recommendations to improve the protection of the children's right to privacy in cases of violations by the B-H media
Special Report "The Juveniles and Children in Conflict with Law"
Analysis of the conditions in the area of child rights and their implementation in preschool upbringing and education
Special report on the rights of the children with disabilities in the psycho-physical development in B&H
Special Report on children and elderly participation in interest of school children
Presentation at CRONSEE, Banja Luka
Report of B&H Ombudsman on The Implementation of Optional Protocol to The Convention on The Rights of a Child Related to Childrens' Engagement in Armed Conflict
Publication "Children and their rights"**
Report by Human Rights Ombudsman of B&H on The Implementation of Optional Protocol to The Convention on The Rights of a Child related to Trafficking, Prostitution and Children's Pornography
Analysis of the harmonization of the legislation in BiH with the Convention on the Rights of the Child*
Special Report on children begging problem in B&H**
Convention on the Rights of the Child
European Network of Ombudspersons for Children (ENOC)
Ministry of Human Rights and Refugees of BiH - Brochures in the field of protection of children's rights
The Child Protection Hub for South East Europe
Special Report on Hate Speech in Bosnia and Herzegovina, July 2021
Special report on the state of realization of the child's right to child allowance in Bosnia and Herzegovina, July 2021
Special Report on the Efficiency of Legal Solutions on Vocational Rehabilitation and Employment of Persons with Disabilities in Bosnia and Herzegovina, May 2021
Annex to the Report to the UN Committee on Economic, Social and Cultural Rights (CESCR), August 2021
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