Results-Oriented Billing and Reconciliation Specialist with a broad knowledge of concepts and strategies to yield the best possible financial outcomes.
•Processing and modifying invoices accordingly.
•Researching details of clients account.
•Assisting Customer Services Agent with Customers inquiries.
•Verifying Customers Water Bill Account in SAP.
•Creating New Accounts and Cancellation Delinquent Customer.
•Preparing Lockbox Spreadsheet for Customer Service.
•Occasional Assist in Training and Mentoring new and Existing Employees.
•Investigating failure reasons for Credit card payments.
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