The seller will guarantee any price quoted for goods or services not listed in its current price lists for a maximum of 30 days from the quotation date. After this time the goods or services will be re quoted.
The seller will endeavour to deliver the goods and services ordered within a reasonable time, or, for non-stocked items, within the time stated in quotation. The seller cannot be responsible for delays due to circumstances beyond its control, however. Also, quoted times are only estimates given in good faith and the seller will not be responsible for failure to deliver within a quoted (estimated) time.
Suspend supplies of goods and services to the buyer until the buyer has paid the outstanding amounts.
Revoke credit facilities and any discounts offered for habitually late payment.
Instruct the seller's debt collectors to take action to recover outstanding amounts as well as interest and costs.
Note: If a payment is in dispute it does not entitle the buyer to withhold payment for any other invoices due for payment for the relevant month.
If the buyer takes delivery of goods ordered from the seller and finds any discrepancy between the delivery documents and the goods received or are not as ordered, for any reason, he/she must advise the seller of the discrepancy within seven days. If the buyer suspects that a consignment from the seller has been lost in transit he/she must advise the seller as soon as possible. The sellers liability will be limited to replacing or repairing lost or damaged goods. The seller will not be liable for any consequential loss resulting from goods lost or damaged in transit.
If any goods supplied by the seller are found by the buyer to be defective, the buyer must inform the seller within 14 days of receipt of the goods, in writing, of the nature of the defect. This also applies to goods manufactured to the buyer's specifications, which the buyer deems are incorrect. The seller's liability in such cases will be limited to replacing or repairing the defective or incorrect items.The seller may change the specifacation to any product without prior notifacation. The seller will not be responsible for any direct or consequential loss arising from such defective or incorrect goods.