The most recent outage reports and issues originated from Central Coast, North Gosford and Morisset East.
Like clockwork.. it's raining on the central coast so @Telstra @NBN_Australia is not working .. Set your watch by it ..
@albericie @Telstra24x7 They are both pretty bad. Optus are however more responsive when you complain. Telstra have an escalation system which looks good but I found it mostly window dressing. Sadly, we have a 3rd world system.
@Telstra Ethan, I didn't get into contact with your nbn team. But I've done a complete reset and working fine. I used to have no issues with my Telstra nbn/phone line modem in bridge mode and wifi off as use my netgear nighthawk. Looks like using Telstra modem in bridge causing issues.
Fix your service @Telstra so quick to charge your customers $15 late fees but can't even supply a solid nbn and telephone service. Still no internet or phone after 4 days of on and off service. Will I get my $15 late fee back....doubt it!