Six months ago, Robert Sutton, Professor of Management Science at Stanford University and author of a new book, Good Boss, Bad Boss, had a blog entry "12 Things Good Bosses Believe. " You can find that entry at <http://blogs.hbr.org/cs/2010/05/12_things_that_good_bosses_bel.html>.
Today's reading, "Getting to the Heart of a Disagreement – and Resolving It," is from Roger Schwarz's Fundamental Change Newsletter and is found below.
Disagreements are natural and inevitable, and their resolution is often crucial to moving forward. So, how do you resolve them? Do you focus on developing common ground? Do you try to minimize the differences? Do you compromise hoping that the disagreement will go away?
Today's reading, "Introverts: The best Leaders for Proactive Employees", is a piece by Carmen Nobel that appeared in a recent issue of the HBS Working Knowledge newsletter. The article reports on the research of Francesca Gino, associate professor in the negotiations, organizations, and markets unit at the Harvard Business School.