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The health and wellness of our Customers and Employees at D&D AUTO is of the Highest Importance. Currently there are no plans to interrupt our Service and availability for our Clients. We will continue to monitor updates from the Canadian Government and follow all Federal and Provincial mandates accordingly.
As we monitor the spread of COVID-19 in Kingston and in Canada, we want to keep you informed about what we are doing to keep you safe and to prevent the spread of Coronavirus in our Community.
Employees will be required to stay at home if they are not feeling well with flu-like symptoms and or if they have come into contact with any individuals who have tested positive for Covid-19, for 14 days or until providing their own negative test results.
All Touch Screen Devices, Counters, Pens, Keys, Paperwork, Vehicle Door Handles, Steering Wheels and other common surfaces will be disinfected before and after any contact and will continue in an ongoing basis for everyone's safety.
Hand Shaking and Hugs are prohibited at this time.
D&D Auto Vehicles , Client Vehicles and Facilities are frequently Disinfected.
D&D Employees and Clients are advised to:
Avoid close contact with people as per Health Guidelines suggesting approx. 6 feet apart.
Stay home when Sick.
Cover Coughs and Sneezes with your sleeve or tissue and dispose of the used tissue immediately.
Wear a Mask when around other People.
If you are Worried about the Human Contact element of Having your Vehicle Serviced or Repaired,
D&D Auto will PICK UP and DROP OFF your Vehicle to minimize or eliminate the Human
Contact, arranged via Phone or Email, we are here to help :).
We thank you for your business and we Very Much miss the Personal Interaction.
Charlie & Staff
Auto Technicians need latest skills to succeed in industry
In the past few years, the auto industry has seen major changes in designs and special features, and keeping these cars maintained and on the road takes highly skilled technicians.
Today's Technicians are not the Technicians of ten years ago. The training for auto technicians today is incredible. The industry is moving extremely fast with technology, and so is the ongoing and advanced training that our Technicians are engaged in. Ten years ago, Bluetooth technology was just being introduced and is now in most new cars.
Navigation equipment, voice activation, hybrids and electric cars are all new technologies, so our technicians are being continually trained. Diesel vehicles also have changed – they are cleaner and more efficient.
Advanced training is offered through Trade Organizations, Manufacturers, Suppliers, Distributors, and Colleges. Training methods include videos, web-based classes, and live training on site. Training has to be an ongoing investment in any up to date Auto Repair Facility.
You can feel confident that when you bring your vehicle to D&D Auto Services, your vehicle is in the hands of skilled auto technicians, who are consistently maintaining and upgrading their skills.
You can meet our technicians on Our Team page
Ford issues recall over detaching steering wheels
Under pressure from U.S. regulators, Ford is recalling nearly 1.4 million midsize cars in North America – including 62,479 in Canada – because the steering wheels can detach from the steering column and drivers could lose control.
The recall covers certain Ford Fusion and Lincoln MKZ cars from the 2014 through 2018 model years.
Ford says steering wheel bolts can loosen over time. The company says it knows of two crashes and one injury caused by the problem.
Dealers will replace the bolts with longer ones that have more aggressive threads and a nylon patch to stop them from coming loose. Owners will be notified by mail the week of April 30, and parts are expected to be available by then.
Just over 1.3 million cars in the U.S. are being recalled, with the rest in Canada and Mexico.
The recall comes about five months after the U.S. National Highway Traffic Safety Administration opened an investigation into steering wheels falling off of Fusions from the 2014 through 2016 model years.
The safety agency said in documents that it began the probe after receiving three complaints, including one from a driver from Georgia who reported that the steering wheel in a 2015 Fusion fell into their lap when turning into a gas station.
Two other people reported that the bolt attaching the wheel to the steering column came loose while driving and had to be retightened at a repair shop. At the time the agency had no reports of crashes or injuries.
Ford isn't the only manufacturer to issue a recall for steering wheels coming off. In February, Hyundai recalled 43,900 vehicles which were at risk of the steering wheel breaking away from the steering column. That recall affected the 2018 Santa Fe and Santa Fe Sport SUVs.
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