What is the Troubleshooting Handbook? It's all of our support experience rolled into a handy guide, complete with copy-and-paste frequent replies, philosophical bits, code examples, and more! If you want to get involved in WordPress support, but feel like you need a crash course, this is that crash course.
We want to make the availability of IRC support more prominent, but we do want more moderators to be in more timezones first, not only to keep things clean, but to also sort out disagreements and uncertainties. We still have not heard back yet about promoting Clorith to that role, so we have tabled this item again until next week.
WCSF is this month, followed by the Contributor Team Meetups, and we'd like to have an agenda established before that.
The transcript of today's meetup can be read at this link.