Telecoms are at the crossroads – adapt and innovate or continue to be commoditized. Telcos are not alone – mobility, convergence and digitalization have impacted most every sector. Dustin outlines the ways telcos can respond to the formidable challenges they face by drawing parallels between telecoms and verticals, such as banking, insurance and retail. He details examples of how telcos can branch out to broaden their revenue streams, better leverage their networks and delight customers with innovative new services.
Approach to partnering differs greatly from market to market. Executives from postpaid and prepaid markets discuss the differences.
For telcos the old paradigm is no longer valid — change is fundamental, necessary and fast, and disruptive technologies are not going away. The successful telco will manage costs, develop unique ICT strategies, challenge outdated functions and establish the framework for the future. Picking the right battles to leverage your strengths and local market environment is the key for future success.
Telcos have dithered far too long is streamlining their IT organizations and now are handcuffed by legacy systems. Now it's time to invest in a back-office overhaul to cut costs and add service flexibility.
The forces that are shaping our world are reconstructing the industry, forcing service providers to change course. What should service providers focus on NOW to compete effectively in 2017? What is needed to transform into the service provider of tomorrow? How should business priorities be translated into the operational environment?
How big is it and who in the value chain stands to benefit the most? And what is the right way to tap these opportunities?
In the Philippine market, Globe has led its subscribers through a customer journey designed to drive long-term value and loyalty through a unique mix of telco-initiated OTT and VAS. In so doing, Globe has managed to educate the market, integrate itself higher in the value chain, and remain relevant in an increasingly OTT-driven market.
Cloud is not something new. We are already in the cloud, using various cloud applications every day for both corporate and personal use. For an ISP, the key task is not about connecting its customers to the Internet with huge bandwidth, but making the cloud service run smoothly, and more importantly, converting it into a competitive edge.
Executive Panel I: How is the Cloud Part of Your Survival Strategy?
Discussion to cover how telcos are tapping the cloud to streamline their IT operations and to partner.