Working in Extra Care Schemes so no travelling as all the calls are in one building. You get paid for the whole of the shift not just time spent with each client. Work alongside other care workers so help always available. Managers work on site so can help if you have a query.
Shift work - but it is care!
Leadership are focusing on a new direction which is refreshing and much needed as the company is full of people who have worked the same way for many years.
excellent company to work for, good staff benefits and supportive managers. flexible working hours and good team work. very thorough with training upto date.
A2D are a good company to work for- management is particularly good.
However, I didn't have much faith in being able to develop there. It can take some time to be promoted to senior roles.
Fun place to work, friendly staff.
A2D is a good place to work, the staff are friendly, the salary for a Neighbourhood Officer is lower than its competitors and it does feel your work load is more.
A little dated with some of their policies and procedures and there isn't any apparent room for scope or promotion. It's as though once your there your job role is your role till when you leave.
The processes are quite outdated and aren't quite in line with their major competitors.
Very good manager at the time, who was approachable and effective.
Work related training given to enhance effective performance at work and to ensure good quality service given to our clients.
Working at A2Dominion has been a lovely experience. It was my first job role within admin and office based, as has given me a positive outlook on this type of work environment. I'm constantly busy meaning that I can work to deadlines and keep on track of work loads. I also answer general queries on the phone which has resulted in me becoming much more confident on the phone and in person.
The management are lovely and offer varied ways to manage you, which can be beneficial if you require to be managed in a specific way in order to complete the job to the best of your ability. My co-workers are brilliant to work with and offer as much help and support as needed.
My typical day will consist of training residents on money management and budgeting skills.Residents with high rent arrears will receive support in resolving the arrears they have, this is done by one to one meetings, which help get to the bottom of how the arrears built up.
Like any casework-based job, each day produced lots of incoming and outgoing emails. The team leader set a positive and helpful tone for the team, always willing to answer questions or give specialist advice.
There would often be fundraising events involving food for a variety of charities.
Even the executive directors are very approachable. It is also undergoing a structural change into a joint venture company with housing repairs partners, so that will mean a new public profile.
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