Based on 34 customer reviews Big Deal GA is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Disney, Aveeno, Cuisinart, Dove and Crest products in Health, Personal Care and Food categories.
I ordered a item from Walmart then cancelled the order, Then Walmart sends a message they contacted Big deal GA and I will be contacted in 24 hours, Who the hell is Big deal GA?
I purchased from Walmart. After 24 hours Big deal GA sends a message asking what they can do for me? I replied cancel the order that I cancelled with Walmart two days ago, hours later they replied we can not cancel order it is processing in the warehouse and I will be updated with tracking when shipped. This is five days after my order with Walmart.
Who the hell is Big deal GA ? I never ordered from them and if they ship anything it will be refused for delivery.
Walmart what kind of customer service is this ? Dealing with a crap company.
Absolute worst customer service ever!!!! ordered 2 boxes of hanging file folders (letter size) - received 2 boxes of legal sized. Contacted them and they agreed to the return/exchange and were going to send a return label - After a week plus they were still unable to send the label (they were able to send numerous emails though) - They then said I needed to go to the store for the return. I did that, waited in line for 20+min, store can't help me because this is a Marketplace vendor.
Long story short is BIG DEAL GA is a bug F*&^ing joke. They are not reputable and do not work with you once they have your money.
This is the most inept organization I have ever encountered. I cannot believe Walmart would associate with them.
Placed an order in Feb. for 2 items. Wrong things arrived. VERY VERY difficult to get in touch with them for return. When finally returned..no refund. Had to persue them again.
Promised to replace with correct item.
27 emails............numerous phone calls. Right now just want a refund.
They are still advertising the item I ordered.............do they have it ? or is this place doing bait and switch?????????????????????????????
Asked for item replacement with correct item. No reply.
Walmart not helpful at all. Not willing to replace.
Not aware of any method to contact this seller.
Hopefully they can send correct items.
Not only did they send the wrong item, when I tried to return it, they sent me a label with the name MIA Investments and a phony address. The Post Office returned the package to me as undeliverable. In the meantime one of their employees used my bank information to withdraw over $700.00, all in small amounts spent in Atlanta, Georgia or College Park, Georgia. This is not only a bad company, there is a criminal element here. I hope Walmart takes appropriate action.
THEY SENT ME A DAMAGED TV. The box the TV was in wasn't even damaged BUT THE TV INSIDE LOOKED LIKED SOMEONE DROP-KICKED IT. Someone swapped a good TV with a bad one and re-packaged it. AVOID.
Still waiting on an order from Walmart and, as it turns out, this place. Guess it's time to call my credit card and dispute this charge as I'm most likely never going to get it. Very annoyed.
To begin with I order something through walmart.com not knowing that they were using a third party vendor. I bought something for 29.99 and I have to return it. I received it in a sack so when I took it to Walmart they told me that I had to send it back in a box I have to buy a box by shipping tape and they charged me $10 for shipping and $6 for restocking fee so therefore out of all the money I spent on this one little gift I only got $9 back?? When I call I got somebody by the name of Jason he was very rude and short he basically told me that's the way it is and that I should have read the policy?? There again I did not know I was ordering from someone in Georgia. The reviews are horrible and I totally understand why. Do not order anything from this company for they will rip you off and their customer service is very rude and hateful. I am telling everyone about this company. I have already written to Walmart called Walmart and have written several reviews. Walmart has told me that they have had many complaints I don't like knowing this company I know nothing about has my credit card number. I really hope that someone from Walmart also reached this with you and realize how bad this company is and they go out of business the owner of this company should be ashamed of themselves.
Im glad I goggle this vendor before placing an order at Walmart, because I will not be ordering after all this negative reviews, I can't believe Walmart still has them as a vendors.
I have received my item vey quick but they sent me wrong sizes. After no-one helped me to exchange the item. This very frustrated..just wasting time..
This is a review of the process. My fault. Didn't read the fine print. I assumed that returns purchased through the Wal Mart web site could be returned to a Wal Mart store. The web site emphasized that repeatedly how easy a return could be. This item did arrive, although a day later than promised. However, even though it does work, it is just not giving the performance we expected. I looked at returning. First, can't be returned to a Wal Mart store if their web site purchase was provided by this vendor. Second, the two web links to contact the vendor just comes up with a blank page. I am not going to spend time holding on a phone, assuming they even answer. Third, there is a 20% restocking fee plus a $10 handling charge plus return shipping costs involved. Just not worth it. And reading the reviews of Big Deal GA makes me wonder if or when I would ever get a refund issued anyhow. I'll keep the item. But until Wal Mart get more competitive with Amazon with their internet shopping policies, no more purchases like this one.
DO NOT ORDER FROM this seller. I ordered two bottles of supplements through Walmart.com but received different products. Return policy was unclear when I placed the order. The links to find out return policy and customer care on the order email confirmation don't work. Cannot return to a Walmart store. Would not have ordered these had I known there were restocking and return shipping fees. I felt that I was cheated!! Can I rate it 0 star?
We ordered two cases of identical protein shakes in August. Two different ones showed up. We requested a replacement for the incorrect one, they took forever to respond and when they finally did they sent us a return label. After they received the package they asked did we want a replacement or refund, three different times!!! I finally said a refund and they sent ANOTHER return label. Here we are 2 months later and they have not refunded us and are saying it's a glitch in their system!!! I just want my money back and the games to stop. It's like they are purposely stalling and essentially stealing money...Never ever, ever use Walmart if this 3rd part supplier is listed!!!!!!
I purchased the att 3 hand set phone and your prices are much higher than other stores plus you charge tax on the item. how can that be? I hope Walmart will look in to this, because you guys are giving them a bad representation. why is the shipping taking sooo long????
DO NOT DEAL WITH THESE PEOPLE. I ordered vitamin supplements costing $48. And immediately cancelled the order with an hour. I received an email saying the order had already been shipped and I should refuse the package when it arrived. I was not home when the package arrived so I asked for a return shipping label. They said they could not do that and wanted me to pay for return shipping for an order I had cancelled. I said no. They then told me to give it to the UPS driver -I did. Then, they claimed it never arrived and I go my credit card company involved and they continue to say it did not arrive. I got the original tracking number and guess what-It was signed for a few days after I sent it back. They would not give me a phone number to call them until I threatened to call the CEO. The person on the phone said he would call back but never did. Three months later, they said a glitch in their computer system did not register the refund the processed in August. DO NOT DEAL WITH THESE PEOPLE.
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