Staff at Client Services & Information Unit provide information on services offered by Toronto Employment & Social Services as well as answer questions about legislation and procedures related to Ontario Works. The unit also responds to inquiries made by the general public, community agencies, and people receiving Ontario Works Assistance.
Staff can assist you in English or en français.
work with Citizenship and Immigration Canada as well as with the provincial Overpayment Recovery Unit on sponsorship default and repayment.
We are located at Metro Hall, 55 John Street, and are open from 8:30 a.m. to 5 p.m., Monday to Friday, with extended hours until 6 on Tuesdays.