What size are your pre-pay envelopes?
Our pre-pay envelopes are 8 1/2×14 with a 6" tear-off pocket.
Do you have stock designs for pre-pay envelopes that I can use or modify?
Yes, we offer a variety of premade designs you can use as-is, or you can have our designers modify them for you to reflect your prices and packages. View our stock designs on our pre-pay envelopes page. If you'd like to modify our stock designs in Adobe InDesign, log in to download the files and learn more here. Learn more about our Design Services here.
Can you design my pre-pay envelopes for me?
Yes, our Design Team can modify one our existing envelope designs or create something completely unique for you! Visit our Design Services page for more information, pricing, and turnarounds.
What do I need to know before creating my own envelope design?
If you're designing your own pre-pay envelopes, you'll want to log in download our guide templates on our pre-pay envelopes page. Since pre-pay envelopes have perforations, pockets, adhesive strips, etc., it's very important that you use our guide templates when creating your own envelope designs. This will help ensure that all of your information will print properly on the final product. If you're looking for blank images of our products to use on your designs, you can download those on the pre-pay envelopes page as well. The final files for the front and back of your envelope should be saved separately as JPEGs, at 300 dpi, in the sRGB colorspace.
I've created my own envelope design, now what?
If you've created your own design using our guide templates, you can order your pre-pay envelopes in ROES. Choose the "Pre-pay Envelopes" catalog in ROES, and click on the instructional info graphic to view the steps for ordering this product. For further assistance, please contact Customer Service.
How should I save my pre-pay envelope files after I've designed them?
After you've used our guide templates to create your envelope designs, save them as JPEGS at 300 dpi, in the sRGB colorspace.
Can you check the design I've created to ensure it will print correctly before I order my envelopes in ROES?
Yes, our Design Team can always double check your designs to ensure they're formatted correctly before you place your order. Just log in and fill out the design services request form, choose this option, and upload your files. Please be advised that this option will follow the standard cutoff and turnaround times listed for design services. If we're just checking your design and not editing anything, there is no cost associated with this service.
How do I order pre-pay envelopes?
Do you offer proof envelopes?
Yes, we do offer proof envelopes. You can view a few of our stock designs for proof envelopes in the gallery with our pre-pay envelope designs here. You can also create your own design, or have our designers make something unique for you. View more about our Design Services here. The ordering process for proof envelopes is slightly different than regular pre-pay envelopes. Contact Customer Service for more information and assistance.