24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details. In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 24, 2020 (from midnight March 23, 2020 to early morning March 25, 2020). Check-in and check-out will not be possible on March 24, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests can indulge in a pampering treatment at the resort's full-service spa, Palm Spa. Services include massages and manicures and pedicures.
Palms Cafe Beach Front - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Staff friendliness hit and miss. Great pool and setting. Room cleaned and maintained extremely well. Breakfast included basic but adequate. Check in/out quick process.
Needs updating. But great pool and balcony.
Nice buildings. Great location, but of course no beach. Free bus runs to sister resort, all day. Portion control at breakfast. Eggs or 1 pancake! Hilarious...have to ask for most things, but staff helpful. We deliberately chose the bigger suite. However what they don't tell you is they include the balcony in the measurements. Well kitted out with mini kitchen. So room ended up being very small, thus, we had to live on the balcony, which was super sized. Need comfy armchair. Bed was def NOT a King...need to update room and bed size, airport run pricing and ph no on their website. Worst rain in years too, which made tiles very slippery. Need good balance. Dinners good too, great singer also. Nice places to eat near by. Water temple and water palace easy to get to. Could trim the tops of the trees close to balcony level to others near by. Then we could really see the sea.
Great pool. The area around the pool is really lovely. Our room was fine. Could do with being redecorated but for £30 it was excellent value. The problem is the area. It is not that impresive. A busy road outside and the local beaches are not that good at all. We went off for the day. However pool was fab ( about 20 metres for swimming) and staff very friendly. We had a lovely meal in the evening around the pool, with the sea in the background which was really nice and good value.