(Reportedly a true story about Shitibank, aka Citibank).
Family Member: "I am calling to tell you she died in January."
Family Member: "Maybe, you should turn it over to collections."
Citibank: "Since it is two months past due, it already has been."
Family Member : So, what will they do when they find out she is dead?"
Citibank: "Either report her account to frauds division or report her to the credit bureau, maybe both!"
Family Member: "Did you just get what I was telling you - the part about her being dead?"
Family Member: "I'm calling to tell you, she died in January."
Family Member: "You mean you want to collect from her estate?"
Citibank: (Stammer) "Are you her lawyer?"
Family Member: "Well, if you figure it out, great! If not, you could just keep billing her. I don't think she will care."
Family Member: "Would you like her new billing address?"
Family Member: "Odessa Memorial Cemetery , Highway 129, Plot Number 69."
Family Member: "What do you do with dead people on your planet?