22-year information technology industry veteran will be key to franchisee and customer growth of Budget Blinds, Tailored Living and Concrete Craft.
May 23, 2018 // Franchising.com // IRVINE, Calif. - Home Franchise Concepts (HFC), the top-selling family of direct-to-consumer brands in the home improvement space, has announced the promotion of Faisal Khan, VP of technology, to the new position of chief information officer (CIO).
The 22-year informational technology veteran will be instrumental to the next season of growth for the company's Budget Blinds®, Tailored Living® and Concrete Craft® brands, all ranked at the top in their respective categories.
A member of the HFC team since 2016, Khan is currently overseeing a significant digital expansion at HFC as the company and its three brands add new web-based sales and operations platforms, products and services to meet the needs of its growing family of franchisees, customers and employees. He will continue to manage all aspects of the company's technology operations to help synergize investments across all brands and develop new business applications to support operations and continuous improvement.
Previously, Khan was VP of information technology and director of enterprise business systems at Charlotte, N.C.-based MacLean-Fogg Company, a global manufacturer of automotive and power utility products. It was during this time that he was named a CIO of the Year finalist by the Charlotte Business Journal.
HFC brands support more than 1,400 franchise territories in the U.S., Canada and Mexico. To accommodate its record growth, HFC recently moved to a new, 38,094 square-foot HFC Home Office and Franchise Support Center in Irvine, Calif. The new facility features management offices, interactive product displays, and state-of-the-art training, education and support facilities for HFC brands' franchise owners.
Earlier this year, HFC unveiled "Heart & Home," a long-term commitment to caring and giving-back to transform the lives of individuals through ongoing national partnerships and local, community efforts. As part of this, the company renewed partnerships with Working Wardrobes, Home for our Troops and Wounded Warriors Canada to help more veterans and others in need realize their dreams of work, career advancement, home ownership and transition after military service.
Reflecting HFC brands' popularity among veterans and members of the military, Military Times Best: Franchises 2018 ranked Budget Blinds #2 and Tailored Living #3 out of 53 franchise businesses identified by the magazine as catering to veterans and military-connected families. This latest ranking represents a dramatic increase from 2017 when the brands finished #7 and #18, respectively.
A resident of Tustin, Calif., Khan received his bachelor's degree in computer science from DePaul University.