At Twelve Oaks Recovery Center, we pride ourselves on the quality of our professional relationships. Your patient's decision to enter treatment is an important one, so we are committed to providing the highest quality care. We value building our existing professional relationships while also continuing to foster new relationships with professionals in the community.
This is by no means an exhaustive list. If you know of someone who would benefit from our services, do not hesitate to contact us.
Responsiveness is a staple of our program, and that responsiveness begins before a prospective patient even steps through our door. Our admissions department is staffed 24 hours a day, 7 days a week. If you know of someone in need, you have only to call us.
Once a prospective patient is admitted, that person will be assigned a case manager, and the case manager will then be the primary point of contact for the referent. Case managers will make contact within the first 24-72 hours of treatment and will provide the referent with the name, phone number, and e-mail address of the patient's counselor. We are happy to provide regular updates to our referents, depending on the needs and wishes of both our patients and our referents. We work with our referral sources to return patients to their care after they have completed treatment with us.
If you have any questions about the referral process, would like to learn more about our treatment process, or would like to arrange an on-site visit, please feel free to contact us at your earliest convenience.