We like it. Very easy to use in my busy Day Spa.
Simple, accurate checkout that saves time.
Orchid Medical Spa software has been a huge help in the evolution of my practice. Up to about 7 years ago, I found myself buried in paper work, just trying to "crunch numbers" for payroll and totals via "paper, pencil and calculator." Bookkeeping and maintaining the day-to-day functions of the business was demanding way too much time and energy as the business grew. I had to find a better way! Thanks to discovering Orchid Medical Spa, all the numbers and reports I need are calculated at a touch of a key. I have payroll in seconds. My time is now more efficiently utilized growing the business which is over 20 years old and continually evolving. I have referred others to this software to help them as well. It is user friendly and the support with it is available if needed. I recommend Orchid Medical Spa software, based on my own experience, to anyone wanting to get to the next level of performance.
We chose to use Orchid for our small medical spa after months of researching several options. Orchid seemed to fit all of our needs (cost, ease of use, customer support). Our business has grown very quickly and Orchid has grown with us seamlessly, keeping us organized and professional. From the email and text reminders, to the marketing tools and reporting features, I would recommend Orchid to any spa, large or small!
With the addition of DemandForce to our Orchid Medical Spa POS/Scheduling software, it has helped our front office staff be more efficient with handling electronic appointment requests and has reduced their workload in appointment confirmations and reminders. This leaves our phone lines open for potential new patients. Our patients enjoy the option of being able to request and confirm their appointments electronically. The Certified Reviews function of DemandForce has resulted in an amazing amount of patient satisfaction surveys and reviews which have boosted our company's image and enticed new patients to try our services due to our unbelievable satisfaction rate! The ability to target a select group of patients for specific marketing campaigns, as well as the retrieval of lost patients and business, is paramount to the success of our practice.