iShow tutorial builder professional IShow is an easy-to-use presentation software. Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning. iShow tutorial builder professional Lower support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help" tutorials. and much more.
iShow tutorial builder standard IShow is an easy-to-use presentation software. Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning. iShow tutorial builder standard Lower support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help" tutorials. and much more.
Akeni Help Desk Assistant Enterprise IM Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Akeni Help Desk Assistant Enterprise IM Visitors just need to click on the "live help" button to chat without having to install any software.
Request Tracker Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. Request Tracker If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
BridgeTrak Help Desk Software Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, reports, queries, etc. BridgeTrak Help Desk Software Modules available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
QUAD Help Desk Pro Edition 2006 QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. QUAD Help Desk Pro Edition 2006 User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties.
Diskeeper Professional Diskeeper 8.0 Professional Edition. Diskeeper improves your users' efficiency and productivity by keeping their computers running as fast and stable as new, with virtually no administration. Diskeeper Professional System administrators who implement Diskeeper consistently see a drop in help desk calls, administrative time and workstation replacement costs. Your users' problems become your problems. Install Diskeeper on your entire network.