The arrangement of the Customer Experience is a necessity in all types of organizations. To understand, manage and conduct the user experience is an unavoidable business strategy at the moment, especially in the tourism sector. That is why Turismo Lanzarote launches, as manager of SICTED in destination, and with the collaboration of the CIDE Network and ASOLAN, the course "From Quality to Customer Experience".
Among the objectives of the course must highlight to sensitize organizations to the value of the Customer Experience as a business strategy and provide the necessary tools so that each participant can implement strategies and techniques appropriate to their organization that allow them to measure and assess the experience of their clients and the economic impact.
The Eichstätt-Ingolstadt German University carries out a study about the island's tourism model linked to sustainability, in collaboration with Turismo LanzaroteThe Lanzarote Cabildo unveils plans for centenary celebrations of César Manrique's birth by announcing a process whereby many official events will be designed by locals.