All personal data (data with which you can be directly or indirectly identified) that you entrust to the City of Brussels are processed with care. The City of Brussels therefore collects and uses this data in all transparency.
The City of Brussels, when processing your personal data, complies with the applicable legislation and in particular the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation or GDPR).
This privacy statement applies to the website of the City of Brussels which is responsible for the processing of your personal data.
Cookies contain small amounts of information and are downloaded to your computer or other device by a server for this website. Your web browser then sends these cookies back to this website every time you visit, so that they recognize you and know which user preferences you have, for example. More information about cookies and how they work can be found at www.aboutcookies.org.
These are cookies that allow visitors to use certain functions on the site. If the use of these cookies is blocked, some parts of the website may not work correctly. These cookies are only kept for the duration of the visit on our website.
The website of the City of Brussels uses performance cookies through Google Analytics to understand how each visitor exactly uses the website. The IP addresses of each visitor are anonymized, as a result of which Google Analytics does not have the IP address.
By using this website you agree that we will place cookies on your computer or other device, as explained above. However, you can retain control over cookies and manage them in different ways. Remember that deleting or blocking cookies may affect your experience as a user, and that parts of this website may no longer be fully accessible.
With most browsers you can see which cookies are on your device and you can delete them individually or block cookies from specific or all websites. Remember that all previously indicated preferences will be lost if you delete all cookies.
You provide personal information when you complete an online form.
Your personal data will be stored for a limited period of time unless legal provisions require a longer storage period.
To receive the newsletter of the City of Brussels, enter your e-mail address and you will receive an e-mail with the request to click a link to confirm. This double 'opt-in' ensures the City of Brussels that you are the right recipient. With each newsletter you receive, you have the opportunity to unsubscribe.
Please note the following information regarding the newsletter of the City of Brussels. The City of Brussels uses so-called 'tracking technologies' to determine whether you have read or clicked on certain e-mails from the City of Brussels.
The City of Brussels uses MailChimp to track e-mails (for example: e-mail address that was communicated to receive newsletters). MailChimp stores personal data in the United States of America and is certified under the EU-U.S. Privacy Shield Framework. Data can be communicated by MailChimp to third parties.
If you do not want the City of Brussels to know whether you have opened, forwarded or clicked on our messages, then you must unsubscribe as it is not possible for the City of Brussels to send these e-mails without this tracking function. You can unsubscribe at any time by following the instructions in the e-mails received from the City of Brussels.
The City of Brussels does everything possible to protect your personal data, in particular to prevent them from being distorted, damaged or communicated to unauthorized third parties.
Although we have taken the necessary security measures to protect your personal data, it is not possible to exclude an incident in transferring data (via the internet or e-mail).
To exercise your rights, you must contact the City of Brussels who acts as controller. You must exercise your rights in writing and identify yourself.
If you send the City of Brussels your request by e-mail, the City will also reply you by e-mail.
In accordance with the GDPR, the City of Brussels will respond to your request within a period of 30 days from the moment that the City is in possession of all the elements necessary for its treatment. If your application is complex, this period may be extended by a maximum of 2 months, but in such a case the City will inform you in advance.
For more information about how your personal data are processed, you can contact the Data Protection Officer directly via the above address or e-mail address.
As a controller, the City of Brussels assumes its responsibility and requests you to express your concerns in case of suspicion of problems concerning the processing of personal data.
You can send an e-mail to privacy@brucity.be if you have incorrectly received an e-mail or you suspect that personal data has been leaked, lost or modified. The City of Brussels is pleased to hear from you as many details as possible in order to be able to handle your message as well and efficiently as possible.
This website uses 'social media buttons' so that users can share web pages or save them as favorites. These are buttons for social media websites of third parties and those websites can store information about your activities on the internet, including your activities on this website.
Sometimes the City of Brussels uses external web services on this website to display content, such as images or videos, or to conduct a poll within this website. As with the social media buttons, the City of Brussels can not prevent these sites, or external domains, from collecting information about your use of this 'embedded' content.
The City of Brussels reserves the right to modify this privacy statement at any time and for any reason. Each change implies an adjustment of the modification date (as indicated at the bottom of this page). The modified rules therefore apply from the date of adjustment.