A healthy and well-cared for population by a healthy and fulfilled workforce.
We are an ambitious, passionate, and driven organisation which champions equality and the values of the NHS. We look after our community and each other, providing the highest quality comprehensive health care.
Our Commitment to the local community can trace its history to 1906, when one of the founding GPs came to work in the East End. The current doctors are drawn from different generations, representing a broad spectrum of experience and knowledge. Many partners have been active in the development of general practice, with roles in politics, teaching and research over the years. Current involvement includes membership of the LMC and PCT subcommittees as well as in teaching, training and research.
We aim to offer appointments when you want them in comfortable surroundings with polite and friendly staff. We want all patients to get an appointment and a service to suit their lifestyle.
Get an appointment as early as 8.30am or as late as 7pm.
Appointments can be made by calling our reception on 020 7780 8000. Alternatively you can book an appointment online.
We also offer appointments at our local hub (East One Health at 14 Deancross Street, London, E1 2QA) between 18:30-20:00, Monday – Friday, and 8:00-20:00 Saturday and Sunday. These are a mixture of pre booked appointments with a doctor or nurse which may be booked after speaking to a nurse/doctor at the practice, and some urgent appointments access via the normal GP out of hour's service. The hub is mostly staffed by local GPs although it may well not be staff from this practice. Staff will have access to your medical records, but only if you give your consent. This means you may be offered an appointment on Saturday or Sunday if this is convenient for you. You will need to speak to one of our GPs to access evening and weekend appointments. This is an opportunity to try and help working people who may struggle with taking time out during the week for some routine appointments, but it is also important not to undermine the continuity of care in practices so there will be a limited number of conditions that we are able to book into these appointments.
Please help us to help you by always cancelling appointments when you can't attend! Our cancellation line is 0207 780 8000. Please put it in your mobile phone! We can always use the appointment for someone else.
NHS England held a consultation on some changes to prescribing medication you can buy over the counter. This medication can be bought over the counter at a pharmacy or supermarket. It is for minor illnesses anyone can treat at home with the right information. After the consultation, NHS England has asked local NHS organisations, who plan and buy health services, to think about what they should do in their area. This leaflet will explain the changes that local health organisations need to think about. It explains why they are happening and where you can get more information and support.
confidential walk in service for 13-18 year olds registered at the Jubilee Street Practice, Wednesday 4-6, no appointment needed. For mental health, sexual health, contraception, substance misuse. See a health care assistant who will then direct you to a nurse or doctor where appropriate.
Inform reception you are here for the Just Ask Clinic, no personal details needed at reception.
From 1 April 2019, gabapentin and pregabalin will be reclassified as class C controlled drugs. Increased restrictions are intended to improve safety. These medicines are used to treat nerve pain and sometimes epilepsy or anxiety.
We will no longer be able to issue electronic prescriptions for gabapentin or pregabalin. Pharmacies will only be able to accept hand-signed paper prescriptions. This may mean you need to make alternative arrangements for collecting your prescriptions.
Repeat dispensing prescriptions will no longer be allowed (also known as 'batch prescriptions'). This means patients will need to order their medications through reception, online or with their pharmacy each time they need a new supply.
We will only be able to issue prescriptions for a maximum of 30 days' supply.
Patients who receive these medications in a blister pack (dosette box) do not need to do anything, the practice will make the necessary arrangements with our local pharmacies.
Please allow sufficient time for ordering repeats around the time of this change. If you have any queries please contact one of the practice pharmacists or your GP.
Need a fit note, GP letter or test result?
The General Data Protection Regulation (GDPR) went live on 25th May 2018.
At The Jubilee Street Practice, we send you texts and emails to remind you of your appointments, tell you about your normal test results, and invite you to participation groups or self-care initiatives. We feel this is important and part of our job looking after your health, and we take our obligation to manage your information very seriously. We do not and never will share or use your contact details for marketing or commercial purposes. Ever. But if you still feel uncomfortable allowing us to contact you for health purposes, please let our admin staff or your GP know, and we will make sure we respect your wishes.
See an NHS GP for free 24/7!
Some of you may have seen advertisements for a service encouraging you to register with a GP practice on an app. We feel it is important you understand some of the issues with this advertised service and that this not in partnership with Jubilee Street Practice or endorsed by us.
We are delighted to share that the practice has recently been rated outstanding by the Care Quality Commission (CQC). The CQC came to inspect us in July, and looked at things such as how safe, effective, caring, responsive, and well led we are.
Some of the areas that were mentioned in the report highlight our leadership structure, our engagement with external organizations, how we handle our staff appraisals, good management of significant events and of risk to our patients, our access, the information we provide patients, and our compliance with duty of candour. Patient feedback was looked at carefully, and several patients were spoken to by the inspectors. We were proud to hear that our patients say they are treated with compassion, dignity and respect.
This rating has been incredibly energizing and empowering for us as a practice, and as individuals. It speaks volumes around the dedication of our staff, and our alliance with our patients. We know we don't always get everything right, and we don't take this "outstanding" for granted. Much more needs to be done, and there are things we can improve. It feels fantastic, however, to be told that we are on the right path. That our hard work and our passion are noticed, especially at a time when so much of the NHS feels that it is in crisis. This is our time to rejoice and celebrate, all while rolling up our sleeves and continuing to face our challenges, old and new. Heartfelt thanks go to every single member of the practice for making this the incredibly special place that it is, and to our loyal, supportive, critically constructive patients and partners. You are outstanding.
Anyone aged 6 months to 17years, in a risk group will be offered the nasal flu vaccine, in the form of drops.
All children aged 2, 3 and 4 will be offered the nasal flu drops at the surgery.
If you have older children in school years 1, 2 and 3, the school nurses will be offering the same vaccine. This is likely to be given at school or in special clinics, but will not be offered at the surgery.
Anyone who is sexually active is potentially at risk of catching an STI (sexually transmitted infection). You may not know that you have an infection as these often show no symptoms, and it is important that these infections are picked up and treated because early treatment reduces the chance of developing complications.
The good news is that getting tested is quick, easy and painless – a urine test for men and a self-taken swab for women. We aim to offer STI screening at many routine appointments, and you can easily get tested by calling the doctor or by booking an appointment with a nurse, you can also email us via Web GP.
In many ways, online access to your medical records is about convenience. Many patients can already order repeat prescriptions online without leaving the comfort of their sofa, and the prescription can be sent electronically to a chemist near your place of work. Just think how much easier life would be if you could obtain your test results online, or check that your kids' vaccinations are up-to-date. Online access to medical records can also give better and safer care.
You can view test results, allergies, medications and your active problems list including information from consultations. If you want you can even grant temporary access to your records to others (e.g. insurance companies, private referrals etc) via a secure link. To get this access to all these features you will be required to provide a photo ID and sign an agreement form at reception, the setup of this feature can take up to 14 days to process.
Seven day working – we're doing it!
We are part of a new pilot programme to try and improve access to primary care. This means that one of our local practices - East One Health, 14 Deancross Street, London, E1 2QA - will act as a local hub for extended access. There will be appointments offered 18:30-20:00 Monday–Friday, and 8:00-20:00 Saturday and Sunday. This will be a mixture of pre-bdoked appointments with a doctor or nurse which may be booked after speaking to a nurse/doctor at the practice, and some urgent appointment access via the normal GP out of hour's service.
A body called the Health and Social Care Information Centre will soon begin to extract and analyse some patient information that is held securely in GP practices, hospitals and community services. Information will be extracted in a way that protects your identity and will be held in a secure system, its purpose being to improve NHS services. You can read more about this, and about your choice to opt out if you wish, at www.nhs.uk/caredata.
All appointments with GPs are now being booked by the doctors themselves! We call this Doctor Direct – please visit our Practice News section to learn more.
Our list is open for new patients. Contact our reception on 0207 780 8000 for the next available appointment!