I first found Fujitech on Homestars several years ago. It was highly rated then, as it is now - with good reason. Over the years I've needed laptop help of various sorts, on several occasions, and each time, Joseph has expertly evaluated the situation (at no charge, even if it takes hours), and recommended the best course of action. Every time he's completed work for me, it's been thorough and very reasonably priced. He always sticks to his quote, even if the job takes longer than expected. On this last visit, he assessed the problem (5 year old laptop refused to take Windows update), offered a solution, but then actually recommended that I'd be better off not going for the fix, but rather investing in an updated laptop. He even helped me understand which features are important to look for, when I'm shopping. He didn't make a penny off the 2-3 hours that he put into my laptop challenge, but he did once again secure my loyalty. Fujitech is the go-to place for any computer-related repairs, bar none.
This is the third time I've turned to Fujitech for computer SOS, and each time I've been equally impressed with their professionalism and trustworthiness. The first time, my tracking pad wouldn't respond. After a short examination, they noticed that I'd inadvertently switched it off! Problem solved quickly, and no charge. The second time, my Lenovo laptop screen/cover joint cracked, making it impossible to open. Joseph recognized what happened and agreed to simply install the replacement cover that I sourced from offshore, when local suppliers didn't have it in stock. It ended up taking him twice as long as predicted for him to complete the installation job, but he stuck to his $50 quote for the service - worth every penny. Today, I brought in my daughter's MacBook Pro, which was apparently not connecting to the hard drive (white screen with question mark). Joseph took ten minutes to explore possible issues, including dead hard drive, and ultimately determined that it was a cable issue, which he's found is common in MacBooks, though Apple apparently doesn't accept this... In any case, problem was solved in less than half hour - $85 for the cable, $15 for service, 100% happy daughter. If you're looking for a place you can trust for computer help, look no further. You'll get professional, focused attention, no charge for assessing needs, and quality, reasonably priced, and efficient service.
Thank you Emily, I really appreciate your support.
Manny and his team (Carlos & Avi)were a pleasure to deal with, from the first contact through the job's end. All of Manny's communication, from initial visit, to quotation, job scheduling, instructions to his team, accommodating my special requests, and checking on the quality of his team's work, were extremely professional and polite. He has a refreshingly high standard for quality, as did his team. The job was done beautifully and quickly. Carlos & Avi cleaned up thoroughly before leaving each day, and were very pleasant to have in the house. Great experience overall. Definitely recommend!
We thought we were dealing with a single (large) mouse under the sink and maybe something between the basement and main floor, but when our live trap didn't work, I turned to Homestars. Everyone seemed to recommend Chris Wright from "A Animal removal" - we called him, but he doesn't deal with rodents & recommended Kevin Diamond at GTA Wildlife Removal. Kevin was fabulous - professional, efficient, even compassionate towards the rodents he exterminates. He took the time to answer all our questions on the phone, including how he'd assess & deal with the problem, and how the treatment works. He came over that same day, and quickly identified by looking at the droppings under our kitchen sink that we weren't dealing with one mouse, but several rats (!), who had eaten through the wood and were making their home in the space above the basement. He checked out all our bathrooms, cupboards, attic (even though he explained that mice, not rats, go to attics), furnace room and garage. He left pellets in all the places he knows rodents like even if there was no evidence that they'd been there, all the time making sure that there was no way that children or pets would be able to get their hands on them. He showed me where to check under the kitchen sink to see if the rats were gobbling up fast enough to warrant his return prior to his standard 10-day "check up" post-treatment. Fortunately, the noises stopped within a couple days, and the problem appears to be over. Not a fun thing to deal with, but Kevin couldn't have made it easier under the circumstances.