These Terms of Service (the "Agreement") are an agreement between VPSRussia ("VPSRussia", "Contractor", 'we', "us" or "our", "our company") and you ("User", "Customer", "Client" or "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the products and services made available by VPSRussia and of the VPSRussia.com website (collectively, the "Services").
2.3. It is your responsibility to provide accurate, current, and complete information on the registration forms, including an email address that is different from the domain you are signing up under. If there is ever an abuse issue or we need to contact you, we will use the primary email address we have on file. It is your responsibility to ensure that the contact information for your account, including any domain accounts is accurate, correct and complete at all times. VPSRussia is not responsible for any lapse in the Services, including without limitation, any lapsed domain registrations due to outdated contact information being associated with the domain. Providing false contact information of any kind may result in the termination of your account. In hosting services (shared, vps or dedicated) purchases or certain other cases, you may be required to provide government issued identification and possibly a scan of the credit card used for verification purposes. Failure to provide the information requested may result in your order being denied.
3.1. VPSRussia is not responsible for any damages your business may suffer. VPSRussia makes no warranties of any kind, expressed or implied for services we provide. VPSRussia disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by VPSRussia, its employees, suppliers, customers or any third party.
3.2. You, as a VPSRussia customer, are solely responsible for the content stored on and served by your website. You agree to be fully responsible for all use of your account and for any actions that take place through your account. It is your responsibility to maintain the confidentiality of your password and other information related to the security of your account.
3.3. VPSRussia is not a direct participant to the transfer, storage and processing of information provided by the Customer, and VPSRussia is not responsible for any violations.
4.5. Rates for VPSRussia Hosting Services are published on the Website; these rates are subject to change without further notice.
4.6. All prices include VAT(Value Added Tax). You agree to pay any increase in Value Added Tax.
4.7. If a registry and/or another supplier increases the prices for a specific extension or other product or service, VPSRussia is entitled to pass on this increase to the Client.
4.8. Services cannot be setup until payment has been received.
5.2. This contract may be terminated by either party without giving any reason whatsoever seven (7) days before its next due date. You may terminate or cancel the Services by giving VPSRussia written notice via email or cancellation provided.
We require all cancellations to be done through email or your customer account in order to confirm in writing that you are prepared for all of your files and emails to be removed. This process aims to ensure that you are aware that your files, emails, and account may be removed immediately and permanently after a cancellation request is processed.
Cancellations will be effective immediately or on the account's end of billing period depending on your request. In the absence of such cancellation request, the contract will extend automatically by the agreed minimum contract time, which is usually one (1) month, a quarter, half-year, or a year.
5.3. All invoices must be paid within fourteen (14) days of the invoice due date for Semi-Annually and Annually Billing Cycle, or ten (10) days for Monthly and Quarterly Billing Cycle, and thirdy (30) days for domain names. Access to the account will not be restored until payment has been received. If you fail to pay the fees as specified herein, VPSRussia may suspend or terminate your account and pursue the collection costs incurred by VPSRussia, including without limitation, any arbitration and legal fees, and reasonable attorneys' fees. VPSRussia will not activate new orders or activate new packages for customers who have an outstanding balance on their account.
5.4. It is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. You agree to pay for the Services in advance of the time period during which such Services are provided. If you choose Wire Transfer as a payment option, you need to pay all Wire Transfer Fees. VPSRussia should receive full amount of payment.
5.5. Starting from due date, VPSRussia reserves the right to suspend access to services until we do not receive payment.
5.6. You agree that until and unless you notify VPSRussia of your desire to cancel the Services, you will be billed on an automatically recurring basis to prevent any disruption to your Services, using your credit card or PayPal or other billing information on file with us if you choose a payment method by recurring subscription.
Subscribers that pay VPSRussia, it is your responsibility to cancel any subscription. VPSRussia is not responsible for payments made from your PayPal account or Credit Card after cancellation and is under no obligation to refund such payments made after cancellation.
(b) the customer contravenes or ignores warnings about infringement of the requirements of Article "Acceptable Use Policy ". In this case, Services may be terminated by VPSRussia with or without notice upon any violation of this Terms of Services. Violations of this Agreement will waive your rights under the refund policy. In such event, VPSRussia shall not refund to you any fees.
(c) the customer violates this Terms of Service, or any part thereof. Violations of this Agreement will waive your rights under the refund policy. In such event, VPSRussia shall not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination. Additionally, VPSRussia may charge you for all fees due for the Services for the remaining portion of the then current term.
(d) For these services: Domain name, SSL Certificates, Additional Paid Services (such as Website Maintenance, backup services etc) termination will be affected immediately If you don't pay on time.
5.8. If the customer intends to devolve their contractual rights to another person, they require prior written consent from the authorized personnel of VPSRussia.
6.1 Violations of this Agreement will waive your rights under the refund policy.
6.2. Web Hosting. VPSRussia will accept a request to cancel a new web hosting account and give a full refund to a new customer who requests such refund and cancellation within 7 days of ordering. If you become dissatisfied with our services at any point within the first 7 days of holding an active account, we will issue a 100% refund of your money unless otherwise specified at, or prior to, the time of purchase. VPSRussia shall be obliged to issue a refund within thirty (30) days upon receipt of the revocation by the customer.
6.3 VPS. VPSRussia offers its new customers that never had a business relation with it before, a 7- days' money back guarantee for all VPS server plans. From the day that VPSRussia supplied the ordered service to the customer, they have seven (7) days to revoke their order and contractual statement without stating any reasons. In case the Customer uses their right of revocation, VPSRussia shall be obliged to issue a refund within thirty (30) days upon receipt of the revocation by the customer.
6.4. Dedicated Servers. There are no refunds on dedicated servers. Money-back guarantee does not apply to dedicated servers.
6.5. Domain name & SSL certificates. Domain name registrations and SSL certificates can not be cancelled and are not refundable. Changes to registered domain names (incorrect spelling, etc..) can not be made once the domain has been purchased with a domain registry. It is very important that you verify the spelling of your domain name and it is recommended that you have someone else read it as well to ensure it is exactly as expected.
6.6. Licences & Maintenance Service. Licenses are non- refundable. The money-back guarantee only applies to fees paid for hosting services and does not apply to administrative fees, install fees for custom software, maintenance service fees or other setup fees, or to any fees for any other additional services.
7.1. Your use of the Services is at your sole risk. VPSRussia is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on VPSRussia's servers.
7.2. You are solely responsible for maintaining adequate backups of your content. We may provide a backup service for your site on the web hosting account, however, we do not accept responsibility for any failure of our backup mechanism.
VPSRussia may disclose User information to governmental and law enforcement authorities without further consent or notification to the User upon lawful request from such authorities.
10.1. VPSRussia may modify, add, or delete portions of this Agreement at any time. If we have made significant changes to this Agreement, we will post a notice on the VPSRussia website for at least thirty (30) days after the changes are posted and will indicate at the bottom of this Agreement the date of the last revision. Any revisions to this Agreement will become effective when posted unless otherwise provided. You agree to any modification to this Agreement by continuing to use the Services after the effective date of any such modification.
10.2. VPSRussia reserves the right to modify, change, or discontinue any aspect of the Services at any time.