Acquia Cloud provides configurations for the New Relic application, a performance monitoring (APM) tool that you can use with an environment.
New Relic Application Performance Monitoring (APM) is a web application performance management tool that lets IT teams monitor live Drupal (and other PHP) applications, troubleshoot issues, and tune for optimal performance.
This does not include the New Relic Server Monitoring service, which is not supported on Acquia Cloud.
For issues with legacy alerts failing, see Legacy alerts from New Relic fail with the removal of TLS 1.0.
Select an environment, and then click Configure.
The Performance monitoring section includes the New Relic Pro Account ID.
Your account ID for your existing, paid New Relic APM subscription, if you have one.
New Relic will contact you to discuss the subscription that fits your needs. You will be given temporary access to your data in the New Relic Pro account during this evaluation period. After you purchase APM, you will be provided indefinite access to your New Relic pro account, until you choose to cancel your paid APM subscription. Make sure to request a copy of your New Relic key, if it is not provided to you.
Include your APM account ID in your email to New Relic. New Relic will make the New Relic Pro account a sub-account of your existing, paid New Relic account, which will enable your existing subscription to monitor your Acquia environment. You may need to purchase additional licenses, depending on how large your Acquia environment is and whether your current licenses are able to accommodate the additional hosts. Make sure to request a copy of your New Relic key, if it is not provided to you.
Contact Acquia Support and provide your New Relic key in the support ticket.
If you are enabling New Relic performance monitoring on a multisite environment, including Acquia Cloud Site Factory, review the instructions at Using New Relic monitoring in a multisite environment if you want to configure New Relic for per-website reporting.
Acquia Support will notify you when New Relic performance monitoring has been enabled for your environment.
If your non-production environments are on shared hardware, performance data provided by these environments may be skewed by the activity of other websites on the instance during periods of high activity.
Your non-production Acquia environments can also report to your existing paid New Relic account. To set this up, create an Acquia Support ticket.
New Relic can be used with multisite installations. For additional information, see Using New Relic monitoring in a multisite environment.
where the [LICENSE_KEY] is your New Relic key, and [sitename].[env] is the environment that you want to monitor.
Acquia Cloud is compatible with only the Application Monitoring services provided by New Relic. Acquia does not support New Relic Server Monitoring services, or any plug-ins.
Acquia can not make changes to the New Relic agent on a per-client basis.
Acquia does not support the installation of New Relic on any non-web instances, except for dedicated search instances. While New Relic routinely makes updates to their services and periodically adds new features, Acquia will only update versions of this service running on Acquia Cloud after thoroughly testing the updates to ensure that any new features or feature changes included in these updates are in a stable, non-beta state prior to release.