After 320 rds slide on new BT380 CC will not stay open when mag released. Ledge on follower is partially chewed off. What's tech # at Bersa?
Drop them an email from their "contact us" on the Bersa website and I'll bet you that they respond quickly enough; they may very well be willing to send you a new follower if they have stock of them so as to avoid yo the trouble of sending it to one of the approved warranty centers.
You can't say that here !!!
If you would like, contact me if/when you get a replacement follower (get several - they're cheap and they do tend to need replacing from time to time) & slide catch (check to see if the contact surface on the catch where it engages in the slide catch notch is rounded over) and I can tell you how to check for proper fit of the slide catch. If the catch does not fit properly, you'll just wind up w/ the same problem reoccurring.