Call center organizations are highly vulnerable to security breaches and are facing increased PCI requirements. Paymetric offers flexible call center solutions to streamline the payment process and secure cardholder data. By capturing the cardholder data prior to the point of entry, Paymetric effectively minimizes PCI scope and decreases the risk of a data breach by tokenizing sensitive cardholder data and storing it offsite.
We offer several options for securing the information prior to sensitive data touching or being entered into your systems. Each utilizes proprietary tokenization technology, which replaces the credit card information with a random token at data entry. These solutions remove your network PCs and employees from PCI scope and provide greater protection from data breach.
Touchtone Tokenization allows contact centers to take card payments securely, using DTMF (telephone keypad) capture technology while the agent and customer remain in conversation. The payment data is immediately turned into a Paymetric token and never enters the merchant environment.
Securelink prevents cardholder data from entering your CRM or chat application by allowing your CSR to send a URL to your customer so they can enter card data into a secure form on their web browser.
IVR (Interactive Voice Response)integration enables customers to securely enter card data directly to your IVR system instead of giving it to a call center representative.
Paymetric's award-winning solutions streamline the payment process across your enterprise with open integrations for any ERP system including SAP, Oracle and AS400.
Paymetric provides integrations to secure and streamline call center payment solutions. Our flexible integrations are a cost effective solution to simplify implementation and speed deployment. They also help organizations access international markets faster.