See our full list of Alcatel phone repairs, and call in store to have your phone repaired in just 2 hours with a full warranty. Book a national courier collection to have your phone repaired and returned in 2-4 days.
Drop your phone and damage the screen? On a lot of Alcatel phones, particularly on newer models, the digitizer (touch screen), and the display screen, are separate components, so if you have damaged one, we can separate them and only replace the damaged screen. On other models, both screens are one component, so we need to replace both, regardless of which one is damaged. Either way, the screen replacement process usually takes one hour to be performed by one of our engineers.
Phone not powering on or not charging? One of the more common reasons for this problem is a damaged data port. This is the name for the Micro USB port that you plug the charger into on your phone. Commonly, we see oxidation of the port, or improper use of the charger as the main reasons for this problem to occur. If this is the part that is causing the problem, then we can have that replaced and back in perfect working order within 2 hours.
Can't hear anything through your headphones? The headphone jack, which is the socket that you plug headphones into, can commonly get damaged on all brands of phone, and Alcatel are no exception. Usually, the jack gets something stuck inside it which causes problems, or issues can be caused by oxidation or a short circuit. Replacing this part usually takes our engineers about 2 hours.
If the camera isn't working on your Alcatel phone, it could be due to some physical damage, or it may have malfunctioned somehow. On of technicians can replace the camera on your phone within a couple of hours, getting you back up and running in no time with a full warranty.
Similar to the main camera, the front camera on your Alcatel phone can be damaged from a drop or fall, and need to be replaced. If this is the case, we can replace the damaged front camera within a couple of hours, with a full warranty on the repair.
The Alcatel Phone has two speakers, one is a small speaker, or earpiece, responsible for hearing people on calls. The other speaker, situated at the bottom of the phone, is the one you hear when you're watching videos, listening to music, or have a call on loudspeaker. If your loudspeaker is not working, our engineers can have your broken Alcatel Phone as good as new, in a couple of hours, with a 6 month warranty.
If you're Alcatel phone isn't powering on, and the issue is with the main board of the phone, our technicians can perform component level repairs to get your phone back up and running. Most repairs can be carried out within a couple of hours, and come with a full warranty.
Drop your Alcatel phone into water or get it wet somehow? On all phones that are water damaged, the first step is to clean the inside of the phone with deionised alcohol, to try and remove some of the oxidation. After this, we use ultrasonic sound waves to remove further oxidation from underneath chips on the main board, and get the phone back in working order. This process can take between 24 - 48 hours.