Riverside Family Medicine–Eastside is a family of exceptional doctors who value patient and community health. As one of Greenville's oldest, most-respected and established practices, our providers are known not only for their focus on patients' immediate healthcare needs and concerns, but also for their dedication to providing preventive long-term care.
Here, you'll find physicians who will get to know you on a first-name basis, who will take the time to answer your questions. Our goal at Riverside Family Medicine–Eastside is to provide you and your family the highest level of care in a compassionate and accepting environment.
To limit wait times, please call ahead to make an appointment with one of our physicians or physician assistants. If you need an urgent appointment, call as early as possible in the morning so we can try to work you in the same day.
Please make appointments for physicals, surgical procedures and routine exams at least two weeks in advance.
If you cannot keep an appointment, notify the office at least 24 hours in advance. A $25 no-show fee may be charged when appointments are not canceled in time.
For all medical emergencies, please call 911. If you need to speak with a doctor after hours, please call 864-454-2700 for instructions on reaching our on-call physician.
For non-emergencies when the office is closed, your doctor might suggest one of Prisma Health's five MD360® Convenient Care locations, which are open with extended hours every day on a walk-in basis.
Our professional staff is happy to assist you with any questions you might have throughout the day. Questions that require a response from our doctors or physician assistants may take up to 24 hours to answer and return. Please inform us if you have an urgent request.
If you need to be hospitalized, we will refer you to the care of physicians in the Hospitalist Program at a Prisma Health facility. These doctors specialize in hospitalized patients and offer immediate, high-quality, continuous care.
Hospitalists also provide us with regular updates on your condition. Then, upon discharge, you return to the care of your family physician. In some cases, upon patient request, we will refer you to another inpatient hospital.
Please ask for refills at your visit with the doctor. Prescriptions written with refills may be on hold at the pharmacy. Please check with the pharmacy before calling the office to see if a refill is available.
Some prescriptions require a return visit to see the doctor. We do charge for calls requesting refills of routine medications (there is no additional charge for multiple medications).
A processing fee may be applied for special forms and correspondence including, but not limited to, requests related to life insurance, employment, sports/physicals, disability, driver's licenses, nursing home and assisted living admission forms, and FMLA.
Our practice participates in most major insurance plans and Medicare. Claims will be filed by the practice. Patients are responsible for any changes not covered by insurance.
For your convenience, our office accepts cash, checks, and most major credit and debit cards.