Non qualifying items - smells of smoke, pet odor, or body odor; has stains, animal hair, has been washed/worn, or if the item is damaged it will not qualify. Items must be in its original condition with tags attached. If your items do not qualify for store credit/exchange you will need to make arrangements for it to be returned. If arrangements are not made - after 30 days the items will go to a Home that Shelters Women.
Very Important :) If you are returning shoes, the shoes must be returned in their original box and placed inside an additional protective shipping box such as the box that your shoes were mailed to you in. Unfortunately -other customers do not want shoes that look used and Damage to the shoe box make the shoes ineligible for returns. In this case the shoes will be shipped back to you and you are subject to return shipping cost.
If you need to make any changes to your order, please call us at 662-892-8175 opt 2 immediately after making your purchase. We are open Monday-Friday from 9:00 AM-5:00 pm CST and closed on Holidays. If it is during non business hours please email us at pinkcoconutonline@gmail.com. Once your order has been processed, we will do our best to modify the contents of your order but once it is on the shipping dock in containers we may not be able to. We apologize for any inconvenience and will do our best to assist you. Orders may not be cancelled.
Clearance Items (SALE SECTION included) are marked at/or below cost! They are AMAZING deals on items that we only have a few left of and we are making room for new GOODIES - due to this - they are a FINAL SALE.
For Hygienic purposes and the best interest of our customers - All sales are final on earrings, seamless bottoms, hair accessories (including hats), socks, and eye wear.
Please claim your giveaway within a timely manner. Give away items cannot be returned or exchanged. If you are picked for a give away and are international, prizes must be forfeited as we do not ship internationally.
Pink Coconut Boutique Returns Dept.