We provide dedicated server management and technical support services to keep your data protected and your network accessible 24x7. Our rigorous preventative server maintenance and remote management software, along with a highly redundant, reliable, data backup solution, puts us in charge of your network support. This way, if something does get through to your servers, it's our problem, not yours. And we take care of the issue, regardless of how big or small it is.
For workstations and user issues, we provide the same proactive IT support as on the servers, but you can choose which issues on these devices you want us to assist with. SharedVision Advanced is a great choice if you have internal staff for day-to-day support but would like a local IT helpdesk to handle all of your server maintenance as well as escalation requests for advanced workstation and end-user needs.
SharedVision Advanced gives you the prevention and the cure all in one. For a flat monthly fee, this managed service offering combines maximum flexibility with complete peace of mind.
"While we have been an ITS client for many years, we put off transitioning to a cloud environment, hesitant to "give-up" our data. However, the growing expense of maintaining our own servers and worry about having adequate back-up and disaster recovery procedures, we finally pulled the trigger. The redundant backups and ITS's level of service provides us peace of mind."