With choosy consumers, changing market trends, and globalizing market footprints and supply chains, the Retail world is in a constant state of flux. To succeed, retailers must be agile, in order to cater to the needs of culturally and demographically diverse populations while creating a differentiated value proposition.
Create business value by designing new products based on customer insight and input. Optimize inventory levels. Tailor and manage assortments according to consumer preferences and demand. Smarter merchandising and supply chains enable shoppers to buy local products online and pick up the merchandise at the store of their choice. Personalize promotions and cost-effectively deliver them across all channels. By understanding what shoppers want—and providing the convenience they demand—you can set yourself apart, while building customer trust, loyalty and advocacy.
Our retail practice has extensive experience in servicing the IT needs of all major retail format types, including grocery chains, discount stores, department stores, specialty retailers and Internet/catalog stores. We also have expertise in warehouse management solutions which help retailers improve their operational efficiencies and automate their processes.