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Camp-California Respects Your Privacy
Camp-California Marketing Privacy Statement
We are concerned about your privacy.
Camp-California Marketing is committed to protecting our customers personal and confidential information. In the course of providing you with various services, we need to collect and maintain certain nonpublic personal information about you. This Privacy Statement answers some questions about what nonpublic information we collect, what we do with it, and how we protect it.
What types of nonpublic personal information about me does Camp-California Marketing collect?
Information provided by you, such as name, address, phone number and email.
Information that helps us process your transactions, such as recreational and travel memberships and associations, personal preferences, information about your units and vehicles, credit card and other financial information.
Information about your transactions with us and with our affiliated businesses.
Why does Camp-California Marketing disclose my nonpublic personal information?
Camp-California Marketing may disclose personal information about you described above, primarily to offer you a broader range of services, improve your experience with us and serve you more efficiently. All the information we obtain from you may be disclosed to our partners who provide you services, except for credit card and/or other financial information, which is only disclosed to selected partners who need the information to complete a transaction.
How does Camp-California Marketing protect the confidentiality and security of my nonpublic personal information?
We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information. We protect your account information by placing it on the secure portion of our website. Our servers have been enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing your nonpublic personal information that you give or access during a secure session. This is why you must enter a unique User Name and Password each time you access your account information online. In addition, we employ VeriSign's digital certificate services to authenticate that you are transacting with Camp-California Marketing, Friend Communications, CampingFriend.com, TravelFriend.com or one of our other internet portals.
What should I know about "cookies"?
"Cookies" are elements of data that a website can send to your browser and store on your computer. Cookies do not contain personal information about you (unless you knowingly provide it). Cookies can note that your browser was used to visit certain sites, pages, or advertisements on a certain date. Camp-California Marketing uses cookies to enhance the navigation and functionality of our website; to verify your identity securely, and to personalize aspects of your experience on our website. We also use cookies to let us know how visitors are using our website, so that we can improve our website and your experience on it. Camp-California Marketing permits certain third party ad servers to set cookies through our website to track performance of advertisements and to collect aggregate data on web page viewing. You do have control over cookies. Most browsers can be set to notify you when a cookie is being placed on your computer. You can also set most browsers to refuse to accept cookies, although this may affect your Internet experience. You can also erase cookies that are already on your computer. For more information on working with cookies, you should consult the User Manual, FAQ, or Help function of your specific browser and operating system software.
Email Opt-In Policy
This email privacy policy is directed to subscribers of Camp-California Marketing mailing lists and email notifications. This policy covers Camp-California Marketing and the California Association of RV Parks & Campgrounds. This policy covers what mailing lists we maintain, and what mailing options are available as well as how users can update or change their information or preferences.
If you feel that Camp-California Marketing and its affiliated brands are not abiding by this privacy policy, please contact us at [email protected] and place the word "privacy" in the subject line.
This email privacy policy covers the following:
Camp-California Marketing and its affiliates email policy overview
What mailing lists Camp-California Marketing and its affiliates maintain and your subscription options
Changing your subscription preferences
Third party mailings
Contacting Camp-California Marketing and its affiliates about your privacy
Notification of changes in this privacy policy
Camp-California Marketing and its affiliates maintain an opt-in policy in regard its email notifications and email marketing mailings. We only send email to individuals who have requested that these mailings be sent to them, or as part of an ongoing relationship we have with an individual or business (partners and customers).
Your right to control what mailings, if any, you receive from Camp-California Marketing and its affiliates is important to us. The information below will assist you in understanding the different mailing options you have, and how you may notify us of changes in the mailings you wish to receive or to unsubscribe in general.
Though we may include announcements from partners or other third parties in some mailings, we do not provide mailing lists to third parties or distribute the Camp-California Marketing and its affiliate's mailing lists to third parties.
Camp-California Marketing and its affiliates mailing lists for current customers, business partners and affiliations
Marketing Mailings and Newsletters
Periodic notifications on products, services, offerings and features
Camp-California Marketing and its affiliates maintain a list of contacts who have expressed an interest in receiving periodic product information from Camp-California Marketing and/or its affiliates. If you are interested in receiving this information, you may subscribe.
Periodic notifications on best practices, white papers, web casts and resources
Camp-California Marketing and its affiliates maintains a list of contacts who have expressed an interest in receiving periodic announcements and updates about online marketing, advertising and reservation solutions, as well as best practices, white papers, web casts and resources from Camp-California Marketing and/or its affiliates for the outdoor recreation industry. If you are interested in receiving this information, you may subscribe.
Camp-California Marketing and/or its affiliates maintain a list of contacts who have expressed an interest in receiving periodic notifications from our business alliance partners. Camp-California Marketing and/or its affiliates do not release these email addresses to these partners but will on occasion execute email notifications on behalf of these partners. If you are a customer, partner or business affiliate of Camp-California Marketing and/or its affiliates, you may subscribe to receive these business partner notifications.
Camp-California Marketing and its affiliates mailing lists for potential customers, business partners and affiliations
Camp-California Marketing and/or its affiliates maintain a list of contacts who have expressed an interest in receiving periodic notifications from our business alliance partners Camp-California Marketing and/or its affiliates do not release these email addresses to these partners but will on occasion execute email notifications on behalf of these partners. If you are a potential customer, partner and/or business affiliate of Camp-California Marketing and/or its affiliates, you may subscribe to receive these business partner notifications.
Other email notifications
Customer support incidents and responses
Responses to customer support or pre-sales support requests are handled through email.
Camp-California Marketing and its affiliates mailing lists
Customer and partner communications
You may email a request to [email protected] with a subject line of "unsubscribe" or reply to any email from Camp-California Marketing and its affiliates requesting that your address be unsubscribed. Please be aware that unsubscribe requests submitted this way will take longer to process and may not be effective immediately.
Non-customer communications
You may email a request to [email protected] with a subject line of "unsubscribe" or reply to any email from Camp-California Marketing and/or its affiliates by requesting that your address be unsubscribed. Please be aware that unsubscribe requests submitted this way will take longer to process and may not be effective immediately.
Other email notifications:
You will only receive transactional emails from Camp-California Marketing and its affiliates when you request information or complete an actual online transaction such as an online reservation, purchase advertising or request information regarding our products and services. There is no need to unsubscribe from these one-time mailings.
You will only receive these email responses in reply to specific support requests, or in response to technical issues detected by Camp-California Marketing and/or its affiliates proactive monitoring. There is no need to unsubscribe from these interactive mailings. It is highly recommended that you do not unsubscribe from receiving these types of emails as this is our primary means of communicating with our customers, partners and affiliations regarding customer support incidents and responses.
Occasionally, Camp-California Marketing and its affiliates may contract with a third party to communicate on their behalf to the third party's contacts. We do not collect your email address or contact information from this third party, and we do not have access to their mailing list.
Depending on the nature of the third party mailing, we may, in order to comply with applicable laws, provide the third party with a suppression list of contacts to exclude from their list. The third party does not have permission to keep or market to this list, or to use it in any way other than as a suppression list for a mailing they are providing on Camp-California Marketing and/or its affiliates ' behalf.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact us at [email protected] and include in the subject line of your email "privacy."
Camp-California Marketing
Changes to this privacy policy will be posted to Camp-California Marketing affiliated web sites. Though we will not change this policy in such a way to significantly reduce a user's expected level of privacy, we do encourage users to return to the privacy policy periodically to review the policy and to consider any changes.
Procedure for Making Claims of Copyright Infringement
If you believe that your work is being displayed on our site in a manner that constitutes copyright infringement, please notify our designated agent and we will promptly remove or disable access to the work in accordance with the Digital millennium Copyright Act. An effective notification will contain the following:
Identification of the copyrighted work claimed to have been infringed and the location of the work online.
A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner's agent, or the law.
A statement by you that the information in the notification is accurate, and that, under penalty of perjury, you either are the copyright owner or are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
Proper notice should be mailed to the address below or faxed. All notifications must be signed by the copyright owner or authorized agent.
Include your mailing address, phone number, email address, and full name.
Proper notice containing the above items should be faxed or mailed to:
Dyana Kelley – CEO
For answers to other questions regarding Camp-California Marketing Privacy Statement, please email [email protected] or call 1-530-885-1624.
This Privacy Statement is for Camp-California Marketing, CTPA Services, Inc. California Association of RV Parks and Campgrounds and California Travel Parks Association, Inc., CampCalNOW, and any other trade names of Camp-California Marketing.
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