The appropriate fee is paid. This service is free if the application is made within six months of the certificate being issued by Cambridge English.
We can only supply a replacement certificate up to 12 months after the exam date. After this time, the candidate may only apply for a certifying statement.
Candidates who do not have their certificate and need to provide proof of their examination result to immigration and other government agencies, educational institutions or employers should refer them to the online Results Verification Service.
We accept payment by invoice (centres only) or credit card (Visa or Mastercard). We do not accept American Express or Diners Club. Our online forms will ask for all mandatory fields to be completed and will automatically calculate the appropriate fee required. When the form has been submitted, the applicant will receive a confirmation that their application form has been received including a unique reference number.
For any queries regarding the certifying statement application process please contact the Helpdesk via the support site here: https://support.cambridgeenglish.org/hc/en-gb.