I discovered recently that the Lync 2013 Mobile client needs voicemails to be stored in the MP3 format in order to play them back directly within the application. One of my customers had set the default codec on the Exchange Unified Messaging dial plan to be GSM to provide greater compatibility with mobile devices a few years back, and never updated the setting.
We can't play this message. Tap Play to receive a call to hear it.
In either case, you should be find that any voicemails received after the change can now be played directly within the Lync 2013 Mobile client.
Hi there. My name is Tom Pacyk. I live in Chicago, IL Portland, OR San Francisco, CA Chicago, IL Portland, OR and work with technologies which help the world connect.
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