Rapidly troubleshoot technical issues and stay on top of the latest SAP SuccessFactors software updates – via the SAP Support Portal (for administrators), FAQs (for end users), or the SAP Help Portal (for all types of users).
In the support portal, designated administrators can report and view incidents, manage users, request license keys, see cloud availability, search documentation, and download the latest software.
For employees without access to the support portal, our FAQ page provides answers to common questions about using SAP SuccessFactors – including how to resolve account and login issues.
Access the SAP Help Portal for the latest information on installations, upgrades, and product availability. Search for documentation, use visual guides to find high-priority solutions, and more.