No-one should live in fear of abuse or violence from a spouse, partner or any other member of their household.
If you're being abused or know someone who is being abused, we offer help, support and advice. Our helpline is available day or night, 24 hours a day. So you can speak to someone straight away on 01925 220541.
Our team can also help you access safe emergency accommodation if you are seeking refuge and need to leave your home quickly and safely. We also provide a range of community based services that will help you stay in your home safely, as we would always look at this as the first option.
Abuse is not normal and never OK. We take your safety very seriously and take steps to protect our customers from any form of abuse.
Our staff recognise and respond to signs of abuse quickly and work with other organisations to keep you safe.
Behaviour that threatens, hurts, exploits or neglects is classed as abuse.
Anyone who may be unable to support or take care of themselves is at risk of abuse.
This includes anyone who is elderly or frail due to ill health, someone with a learning disability, physical or sensory impairments, mental health needs or a long-term illness, someone who misuses substances/alcohol or is a carer.
As a result of these vulnerabilities they will be less able to protect themselves and more exposed to abusive behaviour.
You may see, hear or be told something that worries you.
You may be concerned about unexplained bruises, black eyes or bleeding. It may be other things you notice such as dirty clothes, bills not being paid, or there being no food in the house.
It may be a change in behaviour that makes you suspect something. Is the person unhappy or distressed, frightened or anxious, not sleeping or acting differently?
If you are worried about someone please contact us using the button below or call St Helens Council Contact Centre on 01744 676600, or for out of hours help the Emergency Duty Team on 0845 0500 148.
Alternatively, if the abused person is in immediate danger call 999.