How Does Voice-To-Text Work with HomeGauge?
How do I use Software Keyboard Shortcuts?
How do I Update My Texas TREC Options?
How do I Change Data Directory Location (Advanced Folder Options)?
How do I Change Spell Check and User Dictionary Settings?
How do I Set HomeGauge to Open with a Different Internet Browser?
How do I Print a Walk Sheet (Inspection Checklist)?
Restoring HomeGauge Software is a great way to recover from a crash, or to just move to a new computer. Restoring HomeGauge requires a previous backup. Read about backing up (click here). Backup and Restore features are only available to users with HomeGauge Services.
Remember to activate your license and companion devices after restoring HomeGauge.
You can find all of your licenses on the dashboard for instructions (click here).
Download and activate HomeGauge software for instructions (click here).
You may now start creating reports. To restore reports you've uploaded to the dashboard. For instructions (click here).
Note: HomeGauge Backup does not save Reports, Drawings, or Attachments. To read more about how to use HomeGauge Services Backup (click here).
This portion of the article is considered intermediate-level, not beginner level.
Restoring manually may be necessary if there was no (or no recent) backup, or if the user does not have HomeGauge Services.
If you have access to your old computer, follow the instructions below. If you no longer have access to your old computer, go to the next set of instructions.
Open your File Explorer and navigate to Documents.
Right click the HomeGauge folder and choose Copy.
Plug in and open your external storage device (we like to use a USB thumb drive).
Navigate to the device on your computer, right click and choose Paste (or press Ctrl-V).
Safely remove your external storage device from your old computer.
Paste the HomeGauge folder in your new computer in the Documents folder.
Download and activate HomeGauge software; for instructions (click here).
If you no longer have access to your old computer, follow the instructions below.
Add your company logo; for instructions (click here).
Add your agreement; for instructions (click here).
If you only need to restore part of your HomeGauge data, such as your contacts, invoice, or reports, follow the instructions below.
Scroll to the bottom of the page to find Export Customers for HG Version 4/5. Choose All Years and click Submit.
Combine both files into one. Easiest way: copy the rows of data (but not the headers) from one file into the other.
Save the complete .csv file in the Documents HomeGauge folder. Be sure to name it people4.csv. If you are asked if you want to replace the existing people4.csv file with the new one, say yes.
Copy the people.csv or people4.csv file from Documents HomeGauge. A USB drive is handy for this.
Paste this file in the same location on the new computer.
Copy the invoice.csv file from Documents HomeGauge. A USB drive is handy for this.
From your Dashboard; for instructions (click here).
Open your File Explorer and navigate to Documents\HomeGauge.
Right click the Reports folder and choose copy.
Paste these folders in your new computer at Documents HomeGauge Reports.
Restart the HomeGauge software. The reports will be available for you to open. Note: If you are using HomeGauge 4, you will need to click Open Rebuild Database to make your reports visible.
If you do not upload your reports to the Dashboard, and your old computer is no longer working or salvageable, your reports may not be recoverable.
From your HomeGauge Dashboard, click the Install HG5 link on the left side menu.
Run the installer once download. When the installation completes, open your software and preview a report to check your summaries.