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On 23 November 2001 the Promotion of Access to Information Act, No 2 of 2000 ("the Act") came into effect. Under section 51 of the Act, Willis South Africa (Pty) Limited ("Willis"), a private body, is required to produce a manual with explains to the public how they may request information from Willis for the purpose of exercising or protection of their rights. Our manual is designed to explain the required formalities of making a request for information and supports the concept of providing the people of South Africa the rights to information which will allow them to more fully exercise and protect those rights. Requests for information, should be sent to the Willis Information Officer, whose contact details are set out in the manual.