If you're taking time off for the holidays, you can expect the people calling you will hear your voicemail message. Help both the caller and yourself by following these tips and make your message as painless as possible.
MHEDA Edge shows the importance of writing thank-you notes and gives tips on how to write them correctly.
Customers object to product prices for a number of reasons including attitude-based reactions, emotional objections and ego-driven objections. By Tom Reilly.
Selling service contracts along with a forklift or other piece of material handling equipment offers benefits to forklift dealers and end users. By George Schmid and John Burkart.
For a sales professional, prospecting involves looking for new customers and looking for new decision-makers at existing customer locations. By Joe Ellers.
Material handling distributors and manufacturers share their sales success stories.
A comparison of how veterans versus new comers in the material handling industry view sales.
Customers in today's material handling market are more educated and more knowledgeable than previous generations, and expect a higher level of service from their material handling distributor. By Christine Corelli.
It would seem that in today's high-tech world, communication would be simpler than ever before. Oddly enough, though, there are 7 touch points of communications that can have you fouling up enhancing a business relationship. By Nancy Friedman.