A set of countries is increasingly able to catch up with more traditional outsourcing destinations. And Portugal is among them!
This Infographic published by Raconteur maps the 10 new destinations for outsourcing where Portugal is included.
Portugal maintains an attractive position as a nearshore destination for providing IT services to clients in Europe and, to a certain extent, as an offshore location for Latin America.
Companies are attracted by its strategic geographic location, a qualified talent pool and some multi-language capabilities.
"In fact, in a persistently challenged economic situation, multinational companies are capitalising on Portugal's low wages and high level of unemployment to support call centres and customer service hotlines," according to Gartner.