Talking about a key unexpected finding – that people sustain extreme shock and trauma in the first 24-72 hours after an incident happens that leads to an arrest and jailing. This is way before they get a defense attorney. This is the key to reducing harm caused after a 911 call leads to an arrest. Why? People reported similar extreme symptoms that are listed in a Complex Post Traumatic Stress Disorder definition. And most did not have these kinds of extreme conditions prior to the arrest and jailing.