I'm Tommaso Nervegna, Service Design Lead of the PwC Italy Customer practice.
As A passionate, multidisciplinary designer and creative director, I spent more than 10 years practicing and studying design and creative disciplines including visual Design, interaction Design, front-end development, user experience and digital marketing across multiple geographies and cultures.
My daily task is to educate my team and clients on emerging short and long-term technological and cultural trends that influence digital marketing, user experience, and advertising strategies.
My goal is to delight customers and users with functional, data-driven, beautiful, and purposeful digital solutions by creating a solid bridge between user experience and innovation, always keeping in mind the synergy between great design and commercial effectiveness.
As Service Design Director, I lead multidisciplinary teams on projects with Fortune 500 companies to help create an innovative vision of their customer experience.
Thanks to an agile and data-driven project approach, I facilitate future strategies by making sure that these equally balance user and business needs.
As the Creative lead, I'm responsible for the quality of all deliverables across a variety of projects.
Communicate and envision service concepts and ideas using methods & tools that illustrate all the components and touchpoints of the service.
Inspire innovative approaches to design, using design thinking facilitation techniques.
Balance the client's business objectives whilst meeting the user experience objectives of the project.
Keep up to speed with new technological developments applicable to Accenture Interactive's design core.
Please feel free to follow me on Twitter or email me at info@tommasonervegna.com.
I read every email I recieve, but I often don't respond in a timely manner, if even at all. Please don't take it personally if I don't write back, just remember that you are still awesome.