Shami provides an extensive list of services from bracelet replacement to complete overhauls and everything in between. For a comprehensive menu Shami's services, click here.
How do I send my watch for repairs?
How do I receive a pricing estimate on my repairs?
After an evaluation and diagnostic has been made by Shami's watchmakers, a free estimate will be conducted for you, which provides all pricing, necessary innovations and various options for your repair.
Time-frames are based on the overall nature of the repair and the availability of parts needed. Typically, the turnaround time ranges from about 3-4 weeks.
Please visit the "Track Your Repairs" tab and enter your phone number to view the progression and status of your watch repair.
Why do I have to mail the watch in for an estimate?
In order to provide you with the most accurate estimate and service, Shami's watchmakers are required to review and complete a diagnostic on every repair.
Can I send more than one watch within the same shipment?
Yes. Shami's updated systems allow the team to navigate more than one watch per repair request. Please be sure to note this within the Repair Form.
How should I package my watch?
A helpful process has been designed to help in packaging your timepiece correctly. Click here to download the form.