If you have to be admitted to hospital, the Admissions Unit will organise the time and day and instruct you on any specific preparation you must make.
We recommend you bring someone with you. Having the collaboration of a family member or friend is important as they can help you with any basic needs which you are unable to carry out by yourself.
For admissions scheduled for between 8 am and 8 pm, present at the Customer Service (Atenció a l'Usuari) counter in the main foyer.
Once the admission has been arranged, the ward staff will inform you of your room number and explain the ward's functioning and regulations during your stay.
What documents must I bring in?
Card from your friendly society or insurance company, if the admission is a result of a sports, workplace or traffic accident.
How do I organise sick leave from work?
In the case of sick leave due to a common illness, your GP will sign the paperwork for the time you will need off work.
In the case of a workplace accident, the Hospital specialists will sign the paperwork for the time you need off work.
The Hospital's physicians will sign the paperwork for the time you need off work for both common illnesses and accidents.
Bring a pyjama or nightgown, robe, slippers, a change of clothing, personal hygiene items and towels.
Do not bring jewellery or valuable objects. If you would like us to take care of an item for you, you must request this expressly at the Customer Service Unit (Unitat d'Atenció a l'Usuari).
Visiting hours are 12 pm to 9 pm. The main door will be open only to leave from between 8 pm and 9 pm. We advise you limit the number of visits to 1 person at a time. Visits by children under 12 years of age are not recommended.
What happens if I have to change the date of my scheduled admission?
If you have to make a change to your scheduled visit or test you can do so by emailing us at adm@hcerdanya.eu (link sends e-mail) or by phoning 972 65 7777 from 9 am to 5 pm Monday to Thursday and 9 am to 2 pm Friday.