•Did you feel comfortable raising your complaint?
•Did you feel you were allowed the opportunity to raise your complaint?
•If you were able to raise your complaint, did you feel listened to?
•What happened because you raised your complaint?
Maybe your family and friends have experiences which they would like to tell us about? It may be that you wish to report on good and positive treatment (this is important) or you would like to comment on problems you have experienced.
For example, procedures about which it would be useful to know about include the following.
Healthwatch Kingston upon Thames has prepared a form for you to report back to us. If you wish to clarify anything please contact 0203 326 1255.