The Director of Technology leads the development and delivery of the Information Technology strategy for the National Church Institutions and certain related organisations. This involves ensuring the right balance of IT services and projects to meet the current and emerging needs of the NCIs, with a robust governance process.
Building the Technology team's capability and appropriate capacity is an important aspect of the role, along with establishing and maintaining productive working relationships with all Executives and Senior Management.
Develop and implement a Technology strategy appropriate to the NCIs, obtaining input and support from CFOO, Chief Officers and Technology Steering Group, as well as other stakeholder & customer groups.
Ensure the Technology strategy is aligned with wider organisation strategy(ies).
Own the Technology change agenda, in accordance with this strategy.
Operate a Technology oversight and governance process for setting priorities, managing demand and reviewing performance.
Implement and maintain a robust and fit-for-purpose Technology environment, including infrastructure, network, hardware and software.
Develop and agree Technology service levels. Deliver services in line with agreed quality and service levels (and budgets), reporting regularly against agreed KPIs.
Build, lead and develop the Technology team to enable and deliver the IT strategy and service delivery.
Establish and foster a customer service, collaborative and problem-solving culture.
Ensure appropriate training and development requirements are identified and provided.
Maintain awareness of technology trends, and opportunities to apply these in the NCIs. Gain support for new ideas where relevant and test these in an agile way.
Advise NCIs on appropriate technology solutions in response to business needs.
Build strong relationships with senior leadership to ensure harmonious Technology integration, ensuring the value of proposition of Technology is understood.
Establish and manage a prioritised portfolio of Technology projects.
Ensure requisite funding is in place for Technology projects, and execute projects on-budget and in-time.
Develop and maintain a Technology risk register for the NCIs.
Oversee compliance in areas such as software licencing and technology policies.
Develop and implement a cyber security strategy for the NCIs, with tools and processes in place to safeguard systems and data.