You will see adjustments to your electricity and natural gas rates that may increase or decrease your bill. These are needed because both of these energy sources are subject to price fluctuations.
NPU develops its rates based on a forecasted cost of the supply. Sometimes, the actual rate is more, or less, than this forecasted rate. When this occurs, the cost increase, or cost savings, are shown as an adjustment. NPU does not collect extra profit on energy supply costs, so cost increases cannot be absorbed by NPU. Cost increases, and cost savings are passed onto customers.
To ease the pain of cost increases, Norwich balances the needed adjustments over a period of time so that large price spikes are not reflected in monthly bills.