Below you'll find a list of all posts that have been tagged "Automation"
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Text Replacement: 4 Tools to Improve Your Writing
Josh CentersPublished January 10, 2023 January 6, 2023
Have you ever opened a document—maybe even one you wrote yourself—and realized it was full of errors and mistakes? Or maybe it has things that are simply out of date, like names of people no longer at your company? It's tempting to dive in and start manually replacing text, but good text replacement tools can…
Chatbots in Customer Service: 8 Reasons for High Standards
Josh CentersPublished December 27, 2022 January 9, 2023
Learn about potential pitfalls with chatbots and how you can maintain high support standards despite more-demanding customers.
TextExpander Is Now a SugarCRM Partner
Marcelle SantosPublished December 1, 2022 January 18, 2023
TextExpander is a SugarCRM Partner. Find out more.
Best Customer Service Automation Software
Nick NapierPublished November 16, 2022 December 12, 2022
Customer service automation software is changing the way businesses operate. If you're considering an upgrade, check out these options.
How To Automate Data Entry in 2022
Marcelle SantosPublished September 30, 2022 September 29, 2022
These are the essential data entry automation tools that every knowledge worker should know in 2022.
How to Automate Repetitive Tasks
Brad McCartyPublished September 9, 2022 September 14, 2022
Repetitive tasks are so commonplace in our daily work that it's hard to imagine what life would be like without them. However, they're also taking up time and energy that could be better spent. For example, one study found that customer service reps lose up to 30 percent of their day to repeat tasks. Fortunately,…
The Ultimate Customer Success Automation Playbook
Brad McCartyPublished April 27, 2022 April 27, 2022
A customer success management program consists of many moving parts that help you deliver a great customer experience. When was the last time you took a hard look at your multiple customer success processes? If it's been a while, don't worry, because we're going to address this question as we look at customer success (CS)…
11 Tools for Startup Success
Brad McCartyPublished April 12, 2022 March 30, 2022
I've been living in and around the startup world for about 10 years. In that decade I've seen many companies succeed. There is this idea that startup success and being "scrappy" means that they have to forego valuable tools. Rather than paying for something that will make their life easier and make their company more…
How to Automate in Your Recruiting Business
ChelseaPublished October 26, 2021 May 6, 2022
In this video, we chat with Karel-Oscar van Hengel, the Founder of HyperTalented, which is a staffing and recruiting agency. Karel-Oscar, or "KO" for short, is a Dutch Entrepreneur living in Paris and Amsterdam.
Developing Good Work Habits: Automation
Marcelle SantosPublished October 18, 2021 September 21, 2022
Automating workflows increases productivity, efficiency, and focus. Learn more about automation and developing good work habits.