how to assess electric utility customers how to measure customer satisfaction how to find out if a customer is satisfied? how to predict customers satisfaction what measures consumer satisfaction how to predict a customer experience survey how to measure customer satisfaction how to assess the quality of utility service weighted average of customers what factors influence the satisfaction of an electric service how to calculate underlying factor how to find consumers who are satisfied with a service what are some research questions what is the best methodology for predicting the satisfaction of a customer how to determine the likelihood of customer satisfaction how to predict consumer satisfaction how to predict customer satisfaction based on consumption how to predict consumer satisfaction how to identify the types of customer satisfaction what is the research methodology for predicting customer satisfaction