In spite of many technological advances, computer and network tools have still not been completely integrated into the justice system. The persistent attachment to paper and to the physical presence of all stakeholders in court proceedings are examples of this. The justice system is also slowed down by the costs and delays engendered by the length of justice proceedings, which deprives those concerned of means to resolve their disputes. According to the Cyberjustice Laboratory, the slow adoption of technology can be explained by human factors related to the complexity of the justice system, the diversity of the stakeholders, and above all the methods that have been used until today. In the last few years, our researchers and partners have noticed a stark proliferation of Legal Tech offering justice stakeholders technological tools leveraging AI and big data to prevent and resolve conflicts. In the form of chatbots, online dispute resolution (ODR) platforms, predictive algorithms, these tools promise to empower justice stakeholders.
This content has been updated on 06/06/2019 at 10 h 28 min.