Criminals operating online use hoax 'phishing' emails to trick people into parting with their passwords, credit card details and other personal information. Hoax emails can be difficult to identify. Some simple ways to avoid email scams:
- Never reply to emails asking for your passwords or other login details. IT Services will never ask you to provide them with your login information via email or phone.
- Use the 'junk mail' filter to block spam. Guidance on how to use this feature is available on the IT Services website.
- Do not follow links in emails that ask you to enter or change personal account information. Go directly to the website in question and log in to your account the normal way.
- If you receive a phishing email that asks for University credentials such as your password, forward it immediately to email@example.com.