About This Chapter
Those of us who've applied for jobs with large businesses have probably dealt in some way with a human resources manager. In these lessons, you'll learn about the different aspects of human resources. As you'll learn, there's a lot more to the HR process than just hiring new employees, though that is a part of it. You'll be introduced to the hiring and staffing process and the roles managers play in human resource management.
Additionally, you'll learn about the different types of recruiting strategies, which can include application forms, testing, interviewing, reference-checking, and health exams. A discussion of the purpose of new employee orientation and the characteristics commonly associated with it is also included in these lessons. Employee training of all kinds is also discussed, including training in literacy, technical skills, interpersonal skills, problem-solving, and diversity/sensitivity. Different training methods, including on-the-job, job rotation, and mentoring training, are discussed as well.
The laws and regulations that govern human resource management are also discussed. These regulations include equal employment opportunity, sexual harassment policies, and affirmative action. Firing employees can also be a legally tricky process, and in these lessons, you'll learn about the best practices involved in terminating an employee.
Finally, you'll learn about grading employee performance using evaluation systems, such as performance appraisal and 360 degree feedback. These lessons also cover employee compensation. The function of collective bargaining is also explored.
1. Human Resource Management: Hiring and Staffing
In this lesson, we will explore the role a manager plays in human resource management, including hiring and staffing. We will also look at the circumstances affecting employment decisions such as promotion, turnover, downsizing, job redesign and termination.
2. The Hiring Process: How Human Resource Managers Recruit and Hire Employees
When a company is hiring, they need to ensure that they hire the right employees. There are several different steps involved in the hiring process. This lesson explains these steps that include application forms, testing, interviewing, reference checks and health exams.
3. New Employee Orientation: Function & Characteristics
The function of new employee orientation introduces a new employee to the company, its policies, the coworkers and the job itself. Its characteristics include introducing the employee to the company's culture, roles and responsibilities, job description and other important things an employee will need to know.
4. Assessing Training Needs of an Organization
This lesson discusses the process of assessing the training needs of an organization, which begins with looking at what is presently being done there and comparing that to what needs to be done. New training plans can then be put into place, making it possible for managers to solve problems.
5. Types of Employee Training Programs
There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.
6. Methods for Training Employees: Mentoring, On-The-Job & Job Rotation
There are several different types of training methods used to acclimate an employee to a new job or even to a new position within his current organization. In this lesson, we'll discuss several different methods, including on-the-job training, job rotation and job mentoring.
7. Human Resource Management (HRM): Laws & Regulations
Learn about several laws, regulations, policies and governing entities that human resource management (HRM) must comply with, like the Civil Rights Act of 1964, Title VII, the Equal Employment Opportunity Commission (EEOC), sexual harassment and affirmative action.
8. Terminating an Employee: Process & Best Practices
Learn about the several steps involved in the process of terminating an employee, as well as the best practices a manager can use to ensure a fair and legal separation of employment.
9. Performance Appraisal and 360 Feedback
Employee evaluations are a way managers can assess job performance and provide feedback to employees. An employee's performance is measured using various types of evaluation systems, including top-down appraisal, management by objectives (MBO), self-assessment and 360 degree feedback.
10. Understanding Employee Compensation
Compensation is pay for services during the course of employment. This can be direct (or monetary) compensation and indirect (or non-monetary) compensation in the form of benefits provided to the employee.
11. Function of Collective Bargaining
The function of collective bargaining is to negotiate work-related issues. Bargaining or negotiating takes place between the employer and the employees. The employees are represented by a collective bargaining unit.
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Other chapters within the Business 101: Principles of Management course
- Management Basics
- Classical School of Management
- Behavioral School of Management Theory
- Contemporary and Future School of Management Theory
- Organizational Change
- Organizing in Business Management
- Work Teams
- Leading in Organizations
- Leadership Theory
- Motivation in the Workplace
- Communication in the Workplace
- Controlling in Organizations
- Strategic Management and Managerial Decision Making
- Production and Quality Assurance
- International Management and Contemporary Issues
- Studying for Business 101