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The first stage of the Six Sigma is the Define phase. At the beginning, there must be a confirmation of an existing problem or issue that needs improvement. A problem statement is being created with its corresponding goals and objectives. A team is going to be created consisting of people who may come from different areas but should have some connection to the project area. The members will be trained on the benefits of adopting the Six Sigma method and how it can help improve the current issue. It is best to pick members who believe in the benefits of the Six Sigma and are motivated to complete the project.
After forming a team, the next step is to identify the customers or the recipients of the product or service of the process. Get to learn more about the ...
Six Sigma Define phase description
Six Sigma tools used in project management