Every day, decisions are made at organizations everywhere. In some companies, a select few are chosen to make the decisions. In other organizations, more of a team approach is taken. And there are plenty of examples of everything in between.
Your team members need to understand how decisions are made in your particular company, and they should understand what role they could play in the decision-making process.
I call the the Voice vs. Vote understanding.
If you serve in a company that allows team contribution during a decision-making venture (i.e. bringing on a new vendor, new software solution, etc.), be sure you are doing the following with/for your team members:
- Be on their side. Actually, breakdown the “sides” and help them know their input is important to share. And have them share it in the appropriate channels. Ask for and expect open communication and the flow of ideas.
- Encourage them. I’ve seen team members complain about a process but they offer no input into that process. Encourage them to get involved!
- Give power to their voice. Get them on a project where their experience and expertise are needed. Expect collaboration. Tell them that their voice needs to be heard. Help connect them to the right people during a decision-making process so their voice is heard.
- Help them succeed. Don’t assume your team member knows how to voice their opinion into a decision-making process. Show them the way. Help them succeed – even if their idea is not acted upon.
- Help them understand. The decision-making process, recommendations, and letting go are critical for your team to understand. Do not assume they already know how the “powers-that-be” operate.
Hopefully at your organization, everyone has a voice. But as I explain to my team, not everyone gets a vote in the end. But the voices during the decision-making process are vital for great decisions to be made.