Conflict occurs in the workplace everyday. Conflict may be caused by a competition for resources, a disagreement about procedures, or a disagreement about a decision. However, conflict doesn't need to be a negative influence. Conflict can also lead to new ideas, new opportunities and a healthier work environment. This workshop will teach you the skills to resolve workplace conflicts to the satisfaction of everyone involved.
There are no prerequisites for this course.
1 Day/Lecture & Lab
This course is designed for managers, supervisors, and team leaders, members of work teams and project teams, and anyone who strives to manage conflict in the workplace