When you plan accordingly for the unexpected you will impress people with how much you know about them and/or what they do, how quickly you grasp what the issues are, and how well you are able to think on your feet.
This post gets you started on being prepared for the unexpected.
Thinking outside the box involves looking at objects, situations, criticism, challenges, or people from a unique perspective. It is an important skill when it comes to problem solving, negotiating, debating and more.
This post gives you 6 techniques you can use to think outside the box.