The Accountability basically means that individuals are responsible for their actions, activities and are obliged to deliver specific and defined results required by the organization. It is not only applied to a specific area but to departments, work Groups and entire organization. In other words, it is a personal commitment to an organization and to the services that its employees provide.
With reference to Shaun Murphy’s Books “ Accountability: Getting a Grip on Results” , Organizational accountability reduces the tendency to make excuses, defend or blame others for any mis-commitment.
Following are the key principles of Accountability in an Organization:
1. Accountability as a statement of Personal Commitment Promise of delivering desired results.
2. Accountability for results that require space for decision making and judgment
3. Accountability is neither shared nor conditional Agreements are unique, individual, personal strategies. Two people can’t be accountable for the same work.
4. Accountability Belongingness as a wholePutting aside personal benefits and considering organizational progress and success.
5. Accountability meaningless without Consequences Accountability relates to result for the advantages of organization. Consequences can also be negotiated and are significant for the employee in questions.