The index is considered the most important feature
in both hardware and software manuals.
(PC Computing 1991)
The ocean flows of online
information are all streaming together, and the access tools are becoming
absolutely critical. If you don't index it, it doesn't exist. It's out
there but you can't find it, so it might as well not be there.
Barbara Quint, ASI San Diego Conference, 1994
What is an index?
An index is an arrangement of entries in systematic format designed to enable
the user to locate information in a document. The process of creating an index
is called indexing, and a person who does it is called an indexer. Indexing
cannot be reduced to a set of steps that can be followed! It is not a mechanical
process. Indexing books is a form of writing. Like other types of writing, it
is a mixture of art and craft, judgment and selection. With practice and experience,
indexers develop their own style as do other writers.
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