Employee role is a prescribed or expected behavior of a worker who performs certain functions associated with a particular position or status within a group or organization. A role of an employee means a set of duties and responsibilities the employee is expected to carry out in a particular operation, process or workflow. Generally speaking, employee roles define a variety of assignments and objectives to be accomplished by workforce.
When an employee is assigned to a certain role within a team or organization, this person takes responsibility to do some job while focusing on solving current problems and communicating with colleagues and senior management. If the employee cannot perform the role there’s some portion of risk that the rest jobs associated with the role will be failed. That’s why, proper selection and assignment of employee roles is of high significance to success.
There are two possible types of employee roles, including:
- Technical role. The first type requires a worker to be is accountable for doing assigned tasks and duties as prescribed. It actually means this worker needs to be appropriately skilled, have necessary knowledge, and be responsible for work results.
- Social role. The second type refers to the necessity of an employee to socialize with colleagues and supervisors when doing assigned duties and responsibilities. It requires using communication as an effective mechanism to exchange information and share knowledge with other employees.