What is LEAN?
At the most basic level, LEAN is a set of process management practices and decision making tools. The goals of LEAN are consistent across all industries and departments: reduce waste and improve Quality, Speed, Cost, Safety, and Morale. Improving all five areas will support long-term success for the organization and everyone involved—including customers, employees, owners, suppliers and other stakeholders.
LEAN has already been applied in manufacturing (factories, product design, and administrative functions) and service industries (including healthcare, banking, and government). The City of Detroit is one of the first municipalities in the United States to implement “LEAN” practices and development.
How is the City of Detroit using LEAN now?
The City of
Detroit officially launched a LEAN program in 2013 when Mayor Duggan asked for
help from local consulting companies.
Since then the LEAN team has expanded by hiring 4 full time team
members, training almost 75 new LEAN Green Belts every year, and working projects in almost every department.