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Effective Communication with Children and Families
This 'Effective Communication - Communicating with Children and Families' course will help enable you to communicate effectively with children, young people and their parents or carers.
This course is intended for everyone who works with or has contact with children, young people and their families.
Although this course forms part of an induction programme for new starters, it is also intended for all practitioners who want to improve their knowledge and continue their professional development.
About this course
This course contains the following three modules:
The course contains additional resource materials, useful links and a refresher guide.
This course will enable you to:
Here are a few of the topics covered in this course:
Professional relationships | Friends or friendly? | Behavioural mirroring | Managing professional boundaries | Benefits of professional boundaries | Setting appropriate limits | Setting your own boundaries | Barriers to communicating effectively | The importance of paying attention | Which communication method to use | Reading a person's body language | Not listening | Physical distractions | Listen first | Listening skills | The importance of being prepared | Active listening | Watching yourself | Understanding the whole picture | Getting it right | Reflective listening and feelings | Question types | Family values | Working with parents | Working in partnership | Treating people with respect | Listening to a person’s point of view | Cultural misunderstandings | Parents with low expectations | Communicating with young carers