Student's responses in Heartbeat are never shown to anyone, they remain confidential. Parents and educators can see Dimensions that relate to the student's responses, and which side of the Dimension those responses land near, as well as insights for support. See below for more detailed information regarding student privacy.
Psychological Safety and Labeling: Heartbeat is “non-normative”: it does not judge students in negative ways according to external standards or norms. Heartbeat does not use clinical terminology and prevents the student from labeling themselves by offering “I feel” statements and the ability to toggle between content on the spectrum of each dimension. Insights present both the challenges and superpowers indicated in student responses. If a student reports a tendency to feel anxious, Heartbeat provides insight into the difficulties of anxiety as well as the many strengths that come with this tendency.
Student Privacy: Shmoop’s security & compliance program is aligned to the most rigorous standards. Using the foundations and control areas of ISO 27001 & HIPAA, Shmoop has created an extremely detailed program and practices to ensure that student data is managed at the highest levels of security. Data collected from Heartbeat does not classify as PHI (Personal Health Information).
Student Confidentiality: Students should feel confident that their answers will remain confidential. Students choose what they want to share, and the answers will not be used against them. Important note: Teachers will not have direct access to student answers, but instead, have visibility only into insights appropriate for supporting a student in a classroom environment based on the research findings from the Digital Promise Group’s Learner Variability Project.