100%(4)4 out of 4 people found this document helpful
This preview shows page 1 - 2 out of 4 pages.
1.Explain integrations and the role they play in connecting a corporation.Integration: Allows separate systems to communicate directly with each other, eliminating the need for manual entry into multiple systems.Types of Integrations: 1) Forward integration 2) Backward integration Forward integration:Takes information entered into a given system and sends it automatically to all downstream systems and processesForward Integration talks about going downstream.Backward Integration:Takes information entered into a given system and sends it automatically to all upstream systems and processes.Backward Interrelation talks about going upstream.Role integrations play in connecting a corporationOne of the biggest benefits of integration is that organizations only have to enter information into the systems once and it is automatically sent to all of the other systems throughout the organizationThis feature alone creates huge advantages for organizations because it reduces information redundancy and ensures accuracy and completenessWithout integrations an organization would have to enter information into every single system that requires the information from marketing and sales to billing andcustomer serviceFor example, customer information would have to be manually entered into the marketing, sales, ordering, inventory, billing, and shipping databases. (Each of these systems are separate and would have their own database – if the company doesn’t have a complete ERP installed.) Entering the same customer information into multiple systems is redundant, and chances of making a mistake in one of the systems is high