Story posted June 08, 2007
Did you ever wonder what Information Technology people do all summer? During the month of July and August, over 200 computers were delivered and setup around campus. Most of these computers were part of the 4 year computer replacement cycle, while others were CAP-funded computers or part of lab upgrades. Computers were inventoried, and utilizing our Altiris management software, Information Technology staff spent much of June prepping the computers for deployment. This method reduces the amount of time that Information Technology staff spend on each computer setup appointment, as software is already installed by the time the computer is delivered to the end-user.
While PCs were in the majority this summer, we have continued to see a trend of users opting to transition to the Mac platform. In addition to computers, Information Technology staff also setup specialized software, large format scanners, monitors, and upgraded many computers. Once the new computers were setup, the old computers are then reallocated elsewhere on campus, often serving as kiosk machines and student workstations.
The Computing Allocation Process has evolved over the years to become a very efficient program, with an emphasis on excellent client service, attention to detail, and cost-savings.