Module no. 3: Leadership
Topic no. 3: Problem solving
|No.||Title and description of the resource||Type||Language||Learning/ training/ evaluation activities suggested||Access URL / download|
|1.||DIFFERENCE BETWEEN CONFLICT AND PROBLEM
Key Areas Covered
1. What is a Conflict
|2.||PROBLEM SOLVING SKILLS: DEFINITION, STEPS, AND EXAMPLES
This article analyses the five primary steps in problem-solving and gives a list of required skills needed to solve problems. It also includes a mini-guide about How to Make Your Skills Stand Out
|3.||WHAT’S YOUR CONFLICT RESOLUTION STRATEGY?
This test will help you find out which conflict resolution style you tend to use the most when confronted with such choice. The strategy where you score the most is your predominant strategy.
|4.||CREATIVE PROBLEM-SOLVING IN THE FACE OF EXTREME LIMITS
Navi Radjou has spent years studying “jugaad,” also known as frugal innovation. Pioneered by entrepreneurs in emerging markets who figured out how to get spectacular value from limited resources, the practice has now caught on globally. Peppering his talk with a wealth of examples of human ingenuity at work, Radjou also shares three principles for how we can all do more with less.
|Video||English (with subtitles in other languages)||Individual learning||https://www.ted.com/talks/navi_radjou_creative_problem_solving_in_the_face_of_extreme_limits/transcript|
|5.||THE FOUR BASIC STEPS OF THE PROBLEM-SOLVING PROCESS
1. Define the problem
2. Generate alternative solutions
3. Evaluate and select an alternative
4. Implement and follow up on the solution
|6.||PROBLEM SOLVING AND ACTION PLANNING
The purpose of this tool is to provide a Team Leader and his or her leadership team with a structured process for identifying a problem, understanding the root causes and coming to agreement on solution steps. The tool includes different steps:
1. Identify the problem: what do we want to change?
2. Analyze the problem: what’s preventing us from reaching the desired state?
3. Force Field Analysis: what could help or hinder our efforts?
4. Brainstorm Solutions: how can we make the change?
5. Select and plan the solution: what is the best way to do it?
6. Action Plan:who, what, where, when, and how to evaluate? Who to involve, enroll, get input?
|Word document||English||Individual learning||https://education.mn.gov/mdeprod/groups/educ/documents/hiddencontent/bwrl/mdu4/~edisp/mde058871.docx|
|7.||ACTION PLAN FOR PROBLEM SOLVING
· What is a Problem Solving Action Plan?
· Do we really need an Action Plan for Problem Solving?
· How do we develop an Action Plan for Problem Solving?
· Effective problem solving is a core management skill
· VIDEO: improve management skills with 30 minutes per week.
|8.||Conflict resolution methods and techniques
Definitions of conflicts. Perspectives on conflicts
Stages of the conflict process
Conflict resolution Conflict management.
|9.||STUDY NEGOTIATION STRATEGIES
The teacher faces a very large number of conflicts every day. He must be a peacemaker who constructively uses conflict in order to achieve the established educational goals
You will discover, as you read through our pages on problem solving, that the subject is complex. However well prepared we are for problem solving, there is always an element of the unknown. Although planning and structuring will help make the problem solving process more likely to be successful, good judgement and an element of good luck will ultimately determine whether problem solving was a success.
|11.||PROBLEM SOLVING SKILLS: DEFINITIONS, STEPS AND EXAMPLES
Here you will find information about: What are problem-solving skills? Problem-solving steps and skills: The five primary steps in problem-solving
This guide include different tips to problem solving.
|13.||5 STRATEGIES TO SOLVE PROBLEMS
General article that enumerates strategies and the steps we should follow when facing a problem.
|14.||Guide to identify when we have a problem and when we have a conflict.
How do we have to face each?
|15.||How to transform problems into solutions.
Article that gives 10 tips, with examples, about how to transform a problem into a solution.
|16.||How to transform a problem into an opportunity
Article with 6 tips about how to take advantage of a problem and transform it in an opportunity