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The Pharmaceuticals and Medical Devices Agency (PMDA)*1 has begun accepting inquiries by e-mail from January 2019 regarding applications based on the Pharmaceutical Medical Device Act.
Until recently, inquires related to how to fill out various applications and notifications based on the Pharmaceutical Medical Device Act had to be submitted by fax.
JETRO had received a request from a foreign company to allow inquiries by e-mail and informed PMDA through the Ministry of Economy, Trade and Industry as part of its support through the Personal Adviser System for Foreign Companies*2. The aforementioned measure is a result of this.
A system in which JETRO staff members tasked with drawing foreign companies (personal advisers for foreign companies) actively listen to the needs of companies and provide close support to address challenges (such as for individual projects, or in submitting requests to the government).
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