Please use a desktop or laptop computer to complete your MyUniform order. Phones and tablets are sometimes not compatible with the MyUniform system.
With the MyUniform system, it is our goal to provide the best ordering experience. If you have any questions regarding our ordering process, please contact our customer service by email at freddyt@soccermaster.com or by phone at 1-515-270-8141.
1. Fall Season (July 1st through August 31st).
2. Winter, Holiday and Indoor Season (November 1st through January 31st).
3. Spring Season (February 15th through April 1st).
During these peak times, the majority of customers are attempting to do their purchasing, so please understand that we will always prioritize your team’s player uniform order above spirit wear.
Orders are not always processed in a first-in/first-out basis, but are many times produced based upon a spirit wear ordering window. Orders are collected for a one to three-week period, then processed and shipped to customers. Products are subject to Manufacturer availability. Soccer Master reserves the right to cancel and refund items from your order that are not readily available to produce and ship.
It is our goal to ship your order complete and on time. Occasionally, due to circumstances outside of our control, an out of stock situation may occur. If this rare situation does come about, you will be notified, and in this instance, you may receive multiple shipments.
Your club has already negotiated the discounted pricing on all spirit wear pieces offered on MyUniform, including the pricing on logos & numbers. Soccer Master.com discounts, free shipping offers & promotional codes are not valid for MyUniform orders.
Spirit Wear sizing can vary from one style and manufacturer to the next. If you are unsure of the size you need from a particular manufacturer, please refer to manufacturer sizing charts available on the internet as the best reference for sizing. Due to circumstances outside of our control, manufacturer’s products will fit differently from item to item.
We apologize in advance, but we will be unable to exchange or return any customized items. Customization is when any item has a logo, number or name affixed. If a different size is needed, please go on to the MyUniform site, create a new order, and it will be processed as quickly as possible. All returns and exchanges on non-customized items are subject to a 15% service charge. If you wish to exchange a non-customized product, you can request the exchange by telephone or email. We however process exchanges as two separate transactions. Upon acceptance of the returned product, we will credit your original form of payment.
Shipping & Handling prices are negotiated and set between the club and Soccer Master. Once the price has been set, each order from the club that goes through MyUniform will pay the appropriate shipping charge. Due to policies, shipping is non-refundable.
We have attempted to accurately depict the products offer on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products and images may also appear larger or smaller than their actual size depending on the monitor. Some photographs of products may have been enlarged to show detail.
All orders must be paid in full before they are processed and delivered. If for any reason payment via credit card online is not an option, please contact customer service before proceeding.
For any questions regarding our ordering process, please contact customer service. We are here to help Monday through Friday, 9am-5pm CST.
