  The global pandemic COVID-19 posed numerous challenges for U.S. restaurants
and food services. Many businesses adopted contactless ordering and cashless
payment policies to comply with emergency health mandates. Even with national
and public health emergency mandates set to expire in May 2023, cashless
payment services continue to thrive through online ordering platforms such as
DoorDash and Uber Eats and social payment platforms such as Snackpass. At
present, designers and policymakers must address the socioeconomic politics of
cashless payment services and service accessibility for marginalized groups.
