  The number of companies opting for remote working has been increasing over
the years, and Agile methodologies, such as Scrum, were adapted to mitigate the
challenges caused by the distributed teams. However, the COVID-19 pandemic
imposed a fully working from home context, which has never existed before. This
paper investigation a two-phased Multi-Method study. In the first phase, we
uncover how working from home impacted Scrum practitioners through a
qualitative survey. Then, in the second phase, we propose a theoretical model
that we test and generalize using Partial Least Squares - Structural Equation
Modeling (PLS-SEM) through a sample study of 200 software engineers who worked
from home within Scrum projects. From assessing our model, we can conclude that
all the latent variables are reliable and all the hypotheses are significant.
Moreover, we performed an Importance-Performance Map Analysis (IPMA),
highlighting the benefits of the home working environment and the use of Scrum
for project success. We emphasize the importance of supporting the three innate
psychological needs of autonomy, competence, and relatedness in the home
working environment. We conclude that the home working environment and the use
of Scrum both contribute to project success, with Scrum acting as a mediator.
