  Holographic Intellectual Voice Assistant (HIVA) aims to facilitate human
computer interaction using audiovisual effects and 3D avatar. HIVA provides
complete information about the university, including requests of various
nature: admission, study issues, fees, departments, university structure and
history, canteen, human resources, library, student life and events,
information about the country and the city, etc. There are other ways for
receiving the data listed above: the university's official website and other
supporting apps, HEI (Higher Education Institution) official social media,
directly asking the HEI staff, and other channels. However, HIVA provides the
unique experience of "face-to-face" interaction with an animated 3D mascot,
helping to get a sense of 'real-life' communication. The system includes many
sub-modules and connects a family of applications such as mobile applications,
Telegram chatbot, suggestion categorization, and entertainment services. The
Voice assistant uses Russian language NLP models and tools, which are pipelined
for the best user experience.
