  Web portals are nowadays very popular. This type of web sites let users to
share information, request advice or help in a particular field, and
furthermore allow them to create and extend sites content. Combined with
instant messaging systems, used to send messages or files instantaneously to a
user or a group of users, and with various kinds of chat programs, which
connect two or more individuals simulating a conversation, it is now possible
to create "web communities". In this paper we present the opensource tools used
to create the "Grid Support Community" of the National Institute for Nuclear
Physics in Italy.
