  The purpose of this paper is to engage with the Information Systems' contexts
of use as a means to explain nuanced human-technology interaction. In this
paper, we specifically propose the conceptualisation of healthcare-seeking as
an activity to offer a richer explanation of technology utilisation. This is an
interpretivist study drawing on Activity Theory to conceptualise
healthcare-seeking as the minimum context needed to explicate use. A framework
of the core aspects of AT is used to analyse one empirical mHealth case from a
Kenyan context thus illustrating how AT can be applied to study technology use.
The paper explicates technology use by explaining various utilisation behaviour
that may emerge in a complex human-technology interaction context; ranging from
a complex adoption process to mechanisms to determine continuance that
differentiate trust in the intervention from trust in the information, and
potential technology coping strategies. The paper is a novel attempt to
operationalise AT to study technology use. It thus offers a broader explication
of use while providing insights for design and implementation made possible by
the conceptualisation of healthcare-seeking as an activity. Such insights may
be useful in the design of patient-centred systems.
