  Understanding and making use of audience feedback is important but difficult
for journalists, who now face an impractically large volume of audience
comments online. We introduce AudienceView, an online tool to help journalists
categorize and interpret this feedback by leveraging large language models
(LLMs). AudienceView identifies themes and topics, connects them back to
specific comments, provides ways to visualize the sentiment and distribution of
the comments, and helps users develop ideas for subsequent reporting projects.
We consider how such tools can be useful in a journalist's workflow, and
emphasize the importance of contextual awareness and human judgment.
