  Due to the Covid 19 pandemic and the associated effects on the world of work,
the burden on employees has been brought into focus. This fact also applies to
agile software development teams in many companies due to the extensive switch
to remote work. Too high a workload can lead to various negative effects, such
as increased sick leave, the well-being of employees, or reduced productivity.
It is also known that the workload in knowledge work impacts the quality of the
work results. This research article identifies potential factors of the
workload of the agile software development team members at Otto GmbH & Co KG.
Based on the factors, we present measures to reduce workload and explain our
findings, which we have validated in an experiment. Our results show that even
small-scale actions, such as the introduction of rest work phases during the
working day, lead to positive effects, for example, increased ability to
concentrate and how these affect the quality of the work results.
