  Robots hold significant promise to assist with providing care to an aging
population and to help overcome increasing caregiver demands. Although a large
body of research has explored robotic assistance for individuals with
disabilities and age-related challenges, this past work focuses primarily on
building robotic capabilities for assistance and has not yet fully considered
how these capabilities could be used by professional caregivers. To better
understand the workflows and practices of caregivers who support aging
populations and to determine how robotic assistance can be integrated into
their work, we conducted a field study using ethnographic and co-design methods
in a senior living community. From our results, we created a set of design
opportunities for robotic assistance, which we organized into three different
parts: supporting caregiver workflows, adapting to resident abilities, and
providing feedback to all stakeholders of the interaction.
