  The black hole information loss paradox has long been one of the most studied
and fascinating aspects of black hole physics. In its latest incarnation, it
takes the form of the firewall paradox. In this paper, we first give a
conceptually oriented presentation of the paradox, based on the notion of
causal structure. We then suggest a possible strategy for its resolutions and
see that the core idea behind it is that there are connections that are
non-local for semiclassical physics, which have to be taken into account when
studying black holes. We see how to concretely implement this strategy in some
physical models connected to the ER=EPR conjecture.
